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NeuroRestorative

13747 South Redwood Road, Riverton, UT 84065 · For profit - Corporation · 64 certified beds · (801) 417-9400 Medicare & Medicaid certified

Call the home — (801) 417-9400 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 20244 actual-harm citations$97,796 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (17) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $97,796 in federal fines (most recent 2025-04-30)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
14097 S Light Cahill Cv · (801) 704-5484 · Call to confirm hours
Pharmacy
1202 W 13200 S · (801) 948-0689 · Call to confirm hours
Grocery
Smith's0.2 mi
13893 S Redwood Rd · (385) 342-9820 · Call to confirm hours
Park
14178 S Loumis Pkwy · (801) 254-2200 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.1%11.3%15.4%better
Long-stay residents who lose too much weight0.5%3.4%5.4%better
Long-stay residents with a catheter left in their bladder1.6%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.4%1.8%2.0%better
Long-stay residents with depressive symptoms2.6%16.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%2.5%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened25.0%15.1%16.1%worse
Long-stay residents on antianxiety or hypnotic medication36.1%25.3%18.9%worse
Long-stay residents given the seasonal flu vaccine96.8%98.0%95.3%typical
Long-stay residents with pressure ulcers2.6%3.9%4.7%better
Long-stay residents with worsening bladder/bowel control5.5%21.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table7.2%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%0.9%1.4%typical
Long-stay hospitalizations per 1,000 resident days1.091.251.67better
Long-stay outpatient ER visits per 1,000 resident days2.951.431.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

2.38
RN hours/ resident / day
0.47
LPN hours/ resident / day
4.25
Aide hours/ resident / day
7.10
Total nurse hours/ resident / day
1.89
RN hoursweekends
48.4%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 64 beds and averages 60.4 residents a day — about 94% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 7.10 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 2.38 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 4.25 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 6.38 hrs/resident/day on weekends vs 7.39 on weekdays — 14% thinner on weekends. RN hours go from 2.58 to 1.89 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2024-11-07)
7
at the previous standard inspection (2023-04-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first — scroll within the box to see all.

  • Actual harm · Gcited before2025-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the provider failed to ensure that all residents had appropriate supervision to prevent accidents. Specifically, one resident was given reheated coffee that spilled and caused scalding burns, which required hospitalization in the burn unit. Additionally, another resident fell out of bed and sustained a head laceration that required sutures when a CNA raised the resident's bed and momentarily left the resident unattended, and a third resident fell during a staff-assisted transfer due to the resident's wheelchair not being locked by staff before initiating the transfer. Resident Identifiers: 3, 4, and 5. Findings include: 1. On April 30, 2025, the surveyor interviewed Resident 5. Resident 5 stated that she had an incident where a staff member heated her coffee, but the staff did not check the temperature before giving it to her. Resident 5 stated that she had to go to the hospital for the burns and that she still has redness where she was burned. The surveyor reviewed resident 5's medical records, and the following entries were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents were free of any significant medication errors. Specifically, for 1 out of 20 sampled residents, a resident that was not diabetic was administered Insulin instead of Heparin, was hypoglycemic, and was admitted to the hospital. Resident identifier: 111. Findings included: Resident 111 was admitted to the facility on [DATE] and discharged on 7/27/24 with diagnoses which included, but were not limited to, anoxic brain damage, neuromuscular dysfunction of bladder, post traumatic stress disorder, major depressive disorder, anorexia, cardiac arrest, chronic respiratory failure, urinary tract infection, Methicillin-resistant Staphylococcus aureus (MRSA), pressure ulcer of sacral region unstageable, hypotension, dysphagia, cachexia, unspecified convulsions, pneumonia, poisoning by unspecified drugs, insomnia, and tremors. Resident 111's medical record was reviewed on 11/5/24 through 11/7/24. On 7/10/24, a physician's order documented Sodium…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent abuse, neglect, misappropriation of resident property, and exploitation. Specifically, for 1 out of 11 sampled residents, a staff member who preformed a blood draw left a tourniquet on a resident's leg for multiple hours, resulting in a pressure injury (PI). Resident identifier: 6 Findings included: Resident 6 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included quadriplegia, displaced fracture of third cervical vertebra, displaced fracture of second cervical vertebra, dissection of vertebral artery, intentional self-harm by other firearm discharge, dependence on respirator status, acute and chronic respiratory failure, narcolepsy, major depressive disorder, and unspecified psychosis. The facilities reported incidents document, form 358, was reviewed. Form 358 documented that the Administrator became aware of the incident on 6/14/23 at 5:30 PM. Form 358 documented, Upon investigating a different issue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-04-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure a resident received care, consistent with professional standards of practice, to prevent pressure ulcers and did not develop pressure ulcers unless the individual's clinical condition demonstrated that they were unavoidable. Specifically, for 1 out of 26 sampled residents, a resident developed a pressure injury after their alternating pressure mattress deflated. In addition, there was a delay in treatment. Resident identifier: 18. Findings included: Resident 18 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, sequelae of cerebral infarction, chronic respiratory failure, dependence on respirator, chronic diastolic heart failure, epilepsy, dysphagia, hypertension, sepsis, cerebral infarction, and tracheostomy status. Resident 18's medical record was reviewed on [DATE]. A quarterly Minimum Data Set (MDS) assessment dated [DATE], documented that resident 18 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that all residents were free from physical restraints. Specifically, 1 resident was restrained during oral care. Resident Identifier: 1. Findings include: The surveyor reviewed the facility's grievance log. The grievance log revealed that on March 3, 2025, the facility received an incident report from the school that Resident 1 attended, regarding a possible abuse event that happened on February 28, 2025 with Respiratory Therapist (RT) 1 and Resident 1. The following summary was documented in the log: Resident 1 was visibly upset during oral care that RT 1 was performing. Resident 1 was attempting to cover their face during these cares. Registered Nurse (RN) 1 offered assistance, and RT 1 declined assistance. RT 1 instead, put Resident 1's hands between RT 1's knees in order to continue oral care. The abuse coordinator for the facility was contacted once the incident report was received. After the incident, RT 1 was removed from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the provider did not ensure that all alleged violations were reported. Specifically, allegations of abuse were not reported to the State Survey Agency (SSA) within the 2 hour timeframe. Resident Identifier: 1 Findings include: The surveyor reviewed the facility's grievance log. The grievance log revealed that on March 3, 2025, the facility received an incident report from the school that Resident 1 attended, regarding a possible abuse event that happened on February 28, 2025 with Respiratory Therapist (RT) 1 and Resident 1. The following summary was documented in the log: Resident 1 was visibly upset during oral care that RT 1 was performing. Resident 1 was attempting to cover their face during these cares. Registered Nurse (RN) 1 offered assistance, and RT 1 declined assistance. RT 1 instead, put Resident 1's hands between RT 1's knees in order to continue oral care. The abuse coordinator for the facility was contacted once the incident report was received. The surveyor completed a review of the SSA's facility reported incident system and could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 3 out of 20 sampled residents, staff members were observed to not clean the Hoyer lift after each resident use. Resident identifiers: 1, 23 and 55. Findings include: On 11/6/24 at 10:30 AM, an observation was made of Certified Nursing Assistant (CNA) 1. CNA 1 was observed to bring the Hoyer lift out of the room of resident 55 and place it in the hallway. CNA 1 did not clean the Hoyer lift. Resident 55 was observed to be on enhanced barrier precautions. On 11/6/24 at 10:46 AM, an observation was made of the Hoyer [NAME] being taken into resident 23's room by CNA 2. Resident 23 was observed to be in contact isolation along with enhanced barrier precautions. CNA 2 was observed to have a gown, mask and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 1 of 20 sample residents the facility did not ensure that each resident received adequate supervision and services to prevent accidents. Specifically, a resident was transferred on a utility cart causing a fall resulting in bruising and abrasions. Resident identifier: 42 Resident 42 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses which included infantile spinal muscular atrophy, type I Werding-[NAME], dysphagia, other lack of expected normal physiological development in childhood, abnormalities of gait and mobility, tracheostomy status, mandibular hypoplasia, and chromosomal abnormality. Review of records was completed on 11/4/24 through 11/7/24. On 10/16/24 at 10:59 PM, a Daily Skilled Charting note for Resident 42 revealed the following. At approximately 2000 [8:00 PM]; CNA [certified nurse assistant] witnessed the patient fall and hit her forehead and nose on the carpet in the hall. (Skin issues listed above) CNA, RT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property were reported immediately, but not later than two hours after the allegation was made to the State Survey Agency (SSA) and Adult Protective Services (APS). Specifically, for 2 out of 11 sampled residents, a resident with a fracture of unknown source and a resident with an allegation of neglect was not submitted to the SSA within two hours of becoming aware of the incidents. Resident identifiers: 2 and 6. Findings included: 1. Resident 2 was admitted on [DATE] and readmitted on [DATE] with diagnoses which included spastic quadriplegic cerebral palsy; lennox-gastaut syndrome, intractable, with status epilepticus; chronic respiratory failure with hypoxia, dependence on respirator status; tracheostomy status; pleural effusion; ileus; contracture of muscle, multiple sites; neuromuscular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and help prevent the development and transmission of communicable diseases and infections. Specifically, for 5 out of 26 sampled residents, the end of the feeding tubing was not capped when not attached to a resident and the end of the tubing was not cleaned after it touched different surfaces and was then inserted into the residents feeding appliance. Resident identifiers: 33, 35, 42, 50, and 56. Findings included: On 4/17/23 at 9:50 AM, an observation was made of resident 50's feeding tubing which was draped over the top of the feeding pole. The feeding was observed to not be infusing and there was not a cap on the end of the feeding tubing line. On 4/17/23 at 10:00 AM, an observation as made of resident 35's feeding tubing which was draped over the top of the feeding pole. The feeding was observed to not be infusing and there was not a cap on the end of the feeding tubing line. The end of the line was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 1 out of 26 sampled residents, a resident who had falls did not have a care plan that was updated after each fall. Resident identifier: 20. Findings included: Resident 20 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included anoxic brain injury, gastroesophageal disorder, anemia, epilepsy, dementia, chronic respiratory failure, dependence on a ventilator, chronic communication deficit, and aphasia. On 4/18/22, resident 20's medical record was reviewed. A Quarterly Fall Risk assessment dated [DATE], revealed resident 20 was a moderate fall risk. A care plan for risks for falls was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the services provided or arranged by the facility did not meet professional standards of quality. Specifically, for 1 out of 26 sampled residents, discharge orders from the hospital were not correctly transcribed and the double check failed to notice the incorrect medication order, resulting in one resident receiving two doses of the wrong antibiotic. Resident identifier: 53. Findings included: Resident 53 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, ventilator associated pneumonia, acute and chronic respiratory failure with hypoxia, and urinary tract infection. Resident 53's Medical Record was reviewed on 4/18/23. On 2/27/23, Resident 53 was readmitted to the facility with discharge orders from the hospital. An antibiotic was included in the medication discharge order which was Ceftazidime 2 grams. On 2/27/23, a Facility readmission Order Summary Report was created by Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that the pharmacist reported irregularities of a resident's drug regimen were reviewed by the facility physician and the reports acted upon. Specifically, for 1 out of 26 sampled residents, the facility did not provide the recommendations to the facility physician for review and the recommendation was not implemented. Resident identifier: 23. Findings included: Resident 23 was admitted to the facility on [DATE] with diagnoses that included [NAME] Nile Virus infection with encephalitis, asthma, severe protein-calorie malnutrition, respiratory failure with hypoxia, anoxic brain damage, dementia with behavioral disturbance, metabolic encephalopathy, obstructive sleep apnea, anxiety disorder, mood disorder, attention deficit hyperactivity disorder, low back pain, and dysphasia. Resident 23's medical record was reviewed. On 10/28/22, the facility Family Nurse Practitioner ordered lidocaine patches for resident 23. The order documented Apply to back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs. An unnecessary drug is any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued; or any combinations of the reasons above. Specifically, for 1 out of 26 sampled residents, a resident's hypertensive medication used to treat high blood pressure was not monitored according to the physician's ordered parameters. Resident identifier: 18. Findings included: Resident 18 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, sequelae of cerebral infarction, chronic respiratory failure, dependence on respirator, chronic diastolic heart failure, epilepsy, dysphagia, hypertension, sepsis, cerebral infarction, and tracheostomy status. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents were free of any significant medication errors. Specifically, for 1 out of 26 sampled residents, a resident with an Insulin sliding scale physician's order to check the resident's blood glucose (BG) every (Q) two hours until the BG was less than 180, did not have the BG checked per the physician's order. Resident identifier: 18. Findings included: Resident 18 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, sequelae of cerebral infarction, chronic respiratory failure, dependence on respirator, chronic diastolic heart failure, epilepsy, dysphagia, hypertension, sepsis, cerebral infarction, and tracheostomy status. Resident 18's medical record was reviewed on 4/20/23. A physician's order dated 3/1/23, documented HumaLOG KwikPen Solution Pen-injector 100 UNIT/ML [milliliter] (Insulin Lispro (1 Unit Dial)) Inject as per sliding scale: if 0 - 69 = 0 call md [Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-09-16 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that the drug regimen of 4 of 22 sample residents was reviewed at least once a month by a licensed pharmacist. In addition, one resident had a pharmacist recommendation that was not reviewed by the physician. Resident identifiers: 11, 30, 31, and 46. Findings include: 1. Resident 11 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure, aphasia, unspecified intracranial injury with loss of consciousness of unspecified duration, spastic hemiplegia, and dysphagia. Resident 11's medical record was reviewed on 9/13/21. The pharmacy consultant reports were reviewed. No record could be found to indicate that resident 11's medications were reviewed by the pharmacy consultant for the months of June, July and August 2021. 2. Resident 31 was admitted to the facility on [DATE] with diagnoses that included unspecified intracranial injury. Resident 31's medical record was reviewed on 9/13/21. The pharmacy consultant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-09-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility failed to establish an infection prevention and control program designed to prevent the development and transmission of COVID-19. Specifically, the facility staff did not wear appropriate Personal Protective Equipment when interacting with residents on isolation precautions. Resident identifiers: 15, 30 and 37. Findings include: 1. On 9/13/21 at approximately 9:00 AM, an interview was conducted with the facility Administrator (ADM). The ADM stated that resident rooms 25 through 36 were on transmission based precautions due to a recent potential exposure to COVID-19. On 9/13/21 at 3:00 PM, an observation was made of Physical Therapist (PT) 1. PT 1 was observed to be in room [ROOM NUMBER], with a resident. PT 1 observed to be standing next to the resident's bed, and was reaching down to pick up items off of a chair next to the bed, as she spoke with the resident. PT 1 was observed to not be wearing a gown or gloves. PT 1 was observed to leave…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$97,796 in federal fines across 3 penalties.

  • $66,079 — penalty dated 2025-04-30
  • $10,033 — penalty dated 2024-11-07
  • $21,684 — penalty dated 2024-02-20

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NEURORESTORATIVE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.8+0.2 vs chain
Health inspection 3 of 53.4-0.4 vs chain
Staffing 2 of 53.2-1.2 vs chain
Quality measures 5 of 54.8+0.2 vs chain
The other 4 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CAREMERIDIAN LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2017
NATIONAL MENTOR HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 08/15/2008
CELTIC INTERMEDIATE CORP.Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 03/08/2019
NATIONAL MENTOR HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 08/15/2008
NATIONAL MENTOR HOLDINGS, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 08/15/2008
NATIONAL MENTOR LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 08/15/2008
COHEN, BRETTIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 08/15/2008
DUFFY, WILLIAMIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/17/2018
GLADITSCH, PETERIndividualCORPORATE OFFICERsince 02/01/2020
KULURIS, BRUCEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/17/2018
MARTIN, GINAIndividualCORPORATE OFFICERsince 01/01/2019
MCKINNEY, WILLIAMIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 10/21/2019

CMS files one row per role, so the 17 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.6M
Net patient revenuemost recent cost report
-15.6%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 85%Medicare 3%Other / private 12%

About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$1,013per resident / day
operating cost
$30,803per month
≈ monthly operating cost
$877per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in UT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.

Typical monthly cost in Utah
$8,669/mo
Nursing home (semi-private)
$10,646/mo
Nursing home (private)
$5,475/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465179. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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