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The Jefferson

900 North Taylor Street, Arlington, VA 22203 · For profit - Corporation · 31 certified beds · (703) 516-9455 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$61,065 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0604) — most recent Mar 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $61,065 in federal fines (most recent 2026-03-12)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (68%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4501 Fairfax Dr Ste 110 · (703) 349-6362 · Call to confirm hours
Pharmacy
4238 Wilson Blvd · (703) 243-5944 · Call to confirm hours
Grocery
900 N Randolph St Lbby 100
Park
N. George Mason Street · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Short-stay residents who newly got an antipsychotic medication0.9%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine67.8%73.6%79.4%worse
Short-stay residents rehospitalized after admission17.7%22.3%22.6%better
Short-stay residents with an outpatient ER visit17.3%11.5%12.0%worse

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

67.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 432 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

67.7%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
67.9%U.S. median 56.6%
Met the expected recovery
1.07U.S. median 0.31
Therapy hours / resident / day
0.56hours / resident / day
Physical therapy
0.40hours / resident / day
Occupational therapy
0.11hours / resident / day
Speech therapy

Met the expected recovery: 67.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 137 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 1.07 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF67.7%CMS range 64.0–71.851.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 8.0–12.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge62.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 5.2–11.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

RN hours/ resident / day
LPN hours/ resident / day
Aide hours/ resident / day
Total nurse hours/ resident / day
RN hoursweekends
68.3%
Total nursing turnover
83.3%
RN turnover

How full it usually is: this home is certified for 31 beds and averages 25.1 residents a day — about 81% occupied, or roughly 6 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Weekend coverage: total nurse staffing is 5.49 hrs/resident/day on weekends vs 6.75 on weekdays — 19% thinner on weekends. RN hours go from 1.39 to 0.70 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

42
deficiencies at the latest standard inspection (2026-03-12)
16
at the previous standard inspection (2023-01-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

63 citations, most serious first. The 14 most serious are shown; the remaining 49 are one tap away and print in full.

  • Immediate jeopardy · J2026-03-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to protect the resident from physical abuse while obtaining a urine sample that resulted in hospitalization, thus resulting in the determination of Immediate Jeopardy (IJ) for one of 36 residents in the survey sample, Resident #42. After IJ was removed, the scope and severity was lowered to a level 3 (three), isolated, harm. The findings include: For Resident #42 (R42), the facility staff failed to protect the resident from physical abuse while obtaining a urine sample which resulted in IJ and harm. R42 was admitted to the facility with diagnosis that included but was not limited to benign prostatic hyperplasia (1). On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/20/2025, R42 scored 4 (four) out of 15 on the BIMS (brief interview for mental status), indicating R42 was severely impaired of cognition for making daily decisions.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2026-03-12 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to keep the resident from being physically restrained while obtaining a urine sample that resulted in hospitalization, thus resulting in the determination of Immediate Jeopardy (IJ) for one of 36 residents in the survey sample, Resident #42, (R42). After IJ was removed, the scope and severity was lowered to a level 3 (three), isolated, harm. The findings include: For Resident #42 (R42), the facility staff failed to protect the resident from being physically restrained while obtaining a urine sample which resulted in IJ and harm. R42 was admitted to the facility with diagnosis that included but was not limited to benign prostatic hyperplasia (1). On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/20/2025, R42 scored 4 (four) out of 15 on the BIMS (brief interview for mental status), indicating R42 was severely impaired of cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2026-03-12 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility staff failed to prevent an allergic reaction to a documented food allergy which resulted in the resident requiring emergency medical treatment, thus resulting in a determination of Jeopardy (IJ) for one of 36 residents in the survey sample, Resident #43. After IJ was removed, the scope and severity was lowered to a level 3 (three), isolated, harm. The findings include: For Resident 43 (R43), facility staff served the resident lobster ravioli when he had a documented shellfish allergy which resulted in IJ and harm. R43 was admitted to the facility with diagnoses that included but were not limited to cognitive communication deficit (1). The facility's diagnoses list in the EHR (electronic health record) for R43 documented in part. Allergies: Shellfish. On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 10/06/2025, R43 scored 12 out of 15 on the BIMS (brief interview for mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-03-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, facility document review, the facility staff failed to uphold a resident's right to refuse care and treatment causing harm and resulting in a hospitalization for one of 36 residents in the survey sample, Resident #42. The findings include:For Resident #42 (R42), the facility staff forced the procedure to obtain a urine sample by physically restraining and forcing the insertion of a catheter causing harm resulting in hospitalization. R42 was admitted to the facility with diagnosis that included but was not limited to benign prostatic hyperplasia (1). On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/20/2025, R42 scored 4 (four) out of 15 on the BIMS (brief interview for mental status), indicating R42 was severely impaired of cognition for making daily decisions. Section H0300 Urinary Continence coded R42 as being Always incontinent. The physician's order for R42 dated 01/24/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-12 · tag F0678 — failed to provide CPR when needed — widespread
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility staff failed to maintain emergency medical equipment in a sanitary manner and ensure the supplies on the emergency medical cart were not expired, for one of one unit.Observation was made on [DATE] at 12:13 p.m. of the emergency medical cart (crash cart) on the health care unit. The following observations were made:Oxygen tank was 2% full, nearly empty.Top of the cart:Suction machine was not covered, only a mesh covering so air and dust can get through. There was no oxygen mask, no nasal cannula or normal saline, per their list of required items. The Ambu bag (used for resuscitation) was not in a bag to protect it.Lubricating jelly - two packages that were expired [DATE] and one package with an unreadable expiration date.[NAME] suctioning catheter package had a rip in it, making it not sterile any longer.The Connecting tubing, for the suction machine, expired on [DATE].The non - conductive connecting tubing, for the suction machine,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-12 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and facility document review, the facility staff failed to ensure appropriate competencies for 15 of 15 nurses and for one of three CNA (Certified Nursing Assistant) records reviewed. The findings include:1. For 15 of 15 nurses, the facility staff failed to ensure competencies for PICC (peripherally inserted central catheter) line care. A review of a list of residents revealed three current residents were receiving PICC line care and services. Competencies regarding PICC line care were requested for an initial sample of five nurses. On 2/21/26 at 10:06 a.m., the Director of Nursing stated she did not have the requested competencies. The Director of Nursing stated she would talk to the Senior Director of Nursing Services to ask if the nurses should have competencies. On 2/21/26 at 3:05 p.m., the Administrator and Director of Nursing were made aware of the above concern. On 2/22/26 at 2:31 p.m., the Senior Director of Nursing Services stated the facility did not have PICC line care competencies for any of the current nurses. On 2/22/26 at 3:32 p.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-12 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide evidence of required CNA training for five of five CNA records reviewed: CNAs #5, #6, #7, #8, and #9.The findings include:The facility staff failed to provide evidence that CNA (certified nursing assistant) regular trainings were based on the results of individual annual performance reviews for CNAs #5, #6, #7, #8, and #9.On 2/20/26, evidence of annual performance reviews and that subsequent regular trainings were based on the results of these performance reviews was requested for CNAs #5, #6, #7, #8, and #9.On 2/23/26 at 10:01 a.m., the Director of Human Resources (HR) told the survey team that she had presented all the requested information she could locate at the time. She stated she did not have the evidence requested for the trainings for the CNAs.On 2/24/26 at 11:30 a.m., the Director of Nursing (DON) was interviewed. She stated that she had not been with this company for very long, and that when she first started work, the assistant DON was in charge of all evaluations. She added: I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-12 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to review and revise the document with administrative staff changes and address the emergency equipment to address the emergent medical needs of the residents.The facility assessment, reviewed on 2/3/2025, documented in part, 6. Medical and non-medical equipment required: Facility has Hoyer lifts sliding boards, reais to toilet devices, grab bars, wheelchair accessible vans and buses for transportation, feeding tube equipment and bolus services, wheelchairs, specialty wheelchair cushions, air mattresses, nebulizer and oxygen services. The facility does not have access to rental c-pap and bi-pap machines. All new admissions after January 1, 2024, must provide their own devices and supplies (excluding distilled water). Facility has a variety of different wheelchairs and rollators to aid in trials for best device recommendations prior to return to the community. There was no mention of emergency medical equipment required to meet the emergent needs of the residents.The facility assessment failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-12 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to have evidence of QAPI (quality assurance and performance improvement) from July 2023 through December 2023.The findings include:A request was made upon entrance for the evidence of the facility conducting QAPI meetings since last survey of 1/12/2023. The facility failed to evidence any QAPI meetings from 7/23/2023 through 12/31/2023.An interview was conducted with the Administrator on 2/19/2026 at approximately 4:00 p.m. The Administrator stated the facility should conduct QAPI meetings at a minimum, quarterly. He stated he searched but could not find any notes from July 2023 through December 2023 to evidence that a QAPI meeting had occurred during that time frame. The facility policy, Quality Assurance and Performance Improvement (QAPI) Program, documented in part, b. Meet at least quarterly and as needed to coordinate and evaluate activities under the QAPI program, such as identifying issues with respect to which quality assessment and assurance activities, including performance improvement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-12 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to evidence the attendance at the QAPI (quality assurance and performance improvement) meetings for 2024.The findings include:A request was made upon entrance for the evidence of the participants of the QAPI meetings since the last survey, 1/12/2023.On 2/19/2026 at approximately 4:00 p.m. the Administrator stated that during the year of 2024, the facility used a computer program to list the attendants of the QAPI meetings. There were no signature sheets, just a printout of the names. The Administrator stated that he was under the understanding that you needed actual signatures for the attendance at meetings.The facility policy, Quality Assurance and Performance Improvement (QAPI) Program, documented in part, 2. The QAA Committee will be interdisciplinary and will: a. Consist at a minimum of: i. The Director of Nursing Services; ii. The Medical Director or his/her designee; iii. At least three other members of the community's staff, at least one of which must be the Administrator, Owner, a Board Member…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, facility document review, the facility staff failed to implement their policy to prevent abuse for one of 36 residents in the survey sample, Resident #42 and for four of five staff records reviewed, Licensed Practical Nurses #8, #9, #10 and #11. The findings include:1. For Resident #42 (R42), the facility staff forced the procedure to obtain a urine sample by physically restraining and forcing the insertion of a catheter resulting bleeding and hospitalization. R42 was admitted to the facility with diagnosis that included but was not limited to benign prostatic hyperplasia (1). On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/20/2025, R42 scored 4 (four) out of 15 on the BIMS (brief interview for mental status), indicating R42 was severely impaired of cognition for making daily decisions. Section H0300 Urinary Continence coded R42 as being Always incontinent. The physician's order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview facility document review and clinical record review, it was determined the facility staff failed to develop/implement the care plan for five of 36 residents in the survey sample, Resident #5, Resident #22, Resident #14, Resident #36 and Resident #24.The findings include: 1.The facility staff failed to implement the comprehensive care plan for incontinence care for Resident #5 (R5). R5 was admitted to the facility on [DATE] with diagnosis that included but were not limited to CVA (cerebrovascular accident) with hemiparesis, hemiplegia and fibromyalgia. The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 1/8/26, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as being dependent for mobility/transfers/bathing/dressing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that facility staff failed to follow the physician's order for three of 36 current residents in the survey sample, Residents #16, #24 and #5. The findings include:1.Resident #16 (R16) was administered another resident's medications for five days; atorvastatin (1), losartan (2) and Plavix (3). R16 was admitted to the facility with diagnoses that included but were not limited to dementia (4), anemia (5), hypothyroidism (6) and embolism (7) and thrombosis (8) of left lower extremity (left lower leg) On the most recent comprehensive MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 10/28/2025, R16 scored 7 (seven) out of 15 on the BIMS (brief interview for mental status), indicating R16 was severely impaired of cognition for making daily decisions. The physician's order sheet dated 11/02/2025 for R16 documented in part: Atorvastatin Calcium (1) Oral Tablet 20 MG (milligrams). Give 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, and clinical record review, the facility staff failed to provide parenteral catheter care for four of 36 residents in the survey sample, Residents #2, #6, #25, and #22. The findings include:1. For Resident #2 (R2), the facility staff failed to obtain a physician's order for and administer PICC (peripherally inserted central catheter) line dressing changes. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 1/20/26, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. A review of R2's clinical record revealed a physician's order dated 1/15/26 for a PICC line in the resident's right chest. Further review of R2's clinical record (including nurses' notes, the medication administration records, and the treatment administration records for January 2026 and February 2026) failed to reveal any orders for PICC line…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · Ecited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to prepare and serve food in a sanitary manner in one of one facility kitchen.The findings include:The facility staff failed to follow procedures for washing dishes in an automatic dishwasher on 2/17/26; and failed to serve food in a sanitary manner at lunch on 2/18/26.On 2/17/26 at 5:43 p.m., OSM (other staff member) #6, a dietary aide, and OSM #7, a dietary aide, were observed running loaded dish racks through the automatic dishwasher in the facility kitchen. The gauge displaying the current water temperature during the wash cycle never registered any temperature at all. Approximately 10 racks were observed being placed into the dishwasher and coming out on the other side. At no time did the wash temperature gauge fluctuate or register any temperature at all. OSM #6 stated the dishwasher was broken, but he could not say how long this had been the case. OSM #7 stated the dishwasher had not displayed an actual temperature during the wash cycle for at least two days. Neither staff member…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0836 — pattern
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and facility document review, the facility staff failed to follow state regulations at the time of hire for four of five staff records reviewed, LPN (licensed practical nurse) #8, LPN #9, CNA (certified nursing assistant) #10, and CNA #11.The findings include: For LPNs #8 and #9, and for CNAs #10 and #11, the facility staff failed to follow state regulations to verify professional licensure at the time of hire.According to Virginia state regulation 12VAC5-371-210 Nurse staffing, Before allowing a nurse aide to perform resident care duties, the nursing facility shall verify that the individual is.A certified nurse aide in good standing.On 2/23/26 at 9:00 a.m., facility staff were requested to provide evidence that licensure was verified at the time of hire for LPN #8, LPN #9, CNA #10, and CNA #11. According to information provided by the Director of Human Resources (HR), LPN #8 was hired 3/18/25; LPN #9 was hired 3/24/25; CNA #10 was hired 5/13/25; and CNA #11 was hired 10/10/25. Despite multiple requests for license verification at the time of hire, no such…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0944 — pattern
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide required training for five of ten staff records reviewed, CNA (certified nursing assistant) #5, RN (registered nurse) #1, OSM (other staff member) #3, a speech and language pathologist, OSM #4, a dietary aide, and OSM #5, a housekeeper.The findings include:The facility staff failed to provide evidence of required training in Quality Assurance/Performance Improvement (QAPI) for CNA #5, RN #1, OSM #3, OSM #4, and OSM #5.On 2/20/26, evidence of training in QAPI was requested for CNA #5, RN #1, OSM #3, OSM #4, and OSM #5.A review of facility records provided by the Director of Human Resources (HR) failed to reveal evidence that the training in QAPI for these staff members had been completed.On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns.On 2/24/26 at 12:19 p.m., the Director of Human Resources (HR) was interviewed. She stated that at the time of hire, new employees receive a list of required trainings through a third-party education…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and facility document review, the facility staff failed to provide required training for five of five CNA (certified nursing assistant) records reviewed, CNAs #5, #6, #7, #8, and #9.The findings include:The facility staff failed to provide evidence that CNA (certified nursing assistant) regular trainings were based on the results of individual annual performance reviews for CNAs #5, #6, #7, #8, and #9.On 2/20/26, evidence of annual performance reviews and that subsequent regular trainings were based on the results of these performance reviews was requested for CNAs #5, #6, #7, #8, and #9.On 2/23/26 at 10:01 a.m., the Director of Human Resources (HR) told the survey team that she had presented all the requested information she could locate at the time. She stated she did not have the evidence requested for the trainings for the CNAs.On 2/24/26 at 11:30 a.m., the Director of Nursing (DON) was interviewed. She stated that she had not been with this company for very long, and that when she first started work, the assistant DON was in charge of all evaluations.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff /resident interviews facility document review and clinical record review, it was determined the facility staff failed to promote dignity and respect for one of 36 residents, Resident #5. The findings include: The facility staff failed to promote dignity and respect for Resident #5 (R55). R5 was admitted to the facility on [DATE] with diagnosis that included but were not limited to CVA (cerebrovascular accident) with hemiparesis, hemiplegia and fibromyalgia. The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 1/8/26, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as being dependent for mobility/transfers/bathing/dressing and supervision for eating. A review of the comprehensive care plan dated 12/19/23 revealed, FOCUS: Toilet use,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, the facility staff failed to notify the physician and/or the responsible party when medications are not available for administration for one of 36 residents in the survey sample, Resident #24.The findings include:For Resident #24 (R24), the facility staff failed to notify the physician when medication were not administered.The physician order dated, 1/21/2026 documented, Metoprolol Succinate Oral Capsule ER (extended Release) (1) 24 hours Sprinkle 25 MG (milligrams); Give 1 tablet by mouth one time a day for Heart failure.The January 2026 MAR (medication administration record) documented the above order. On 1/21/2026, a 9 was documented for the 9:00 a.m. dose of Metoprolol. A 9 indicated, Other/See Progress Note. A review of the progress note dated, 1/21/2026 at 11:53 a.m. documented, Awaiting pharmacy supply.The physician order dated, 1/17/2026, documented, Bumetanide Oral Tablet 0.5 MG (milligrams); Give 0.5 MG by mouth one time a day for diuretic.The January 2026 Mediation Administration Record (MAR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and clinical record review, the facility failed to maintain an accurate MDS (Minimum Data Set) record for 1 of 36 residents in the survey sample, Resident #25.The findings include: For Resident 25 (R25), the facility staff failed to accurately code section N (medications) on the MDS admission Assessment with an ARD (assessment reference date) of 2/9/2026. According to The Centers for Medicare and Medicaid Services Resident Assessment Instrument (RAI), a facility should review MAR (medication administration records) for the 7-day look-back period to determine if the resident received insulin injections and count the number of days insulin injections were received. This number should be entered on section N-0350 of the MDS assessment.Section N-0350 of R25's admission MDS with an ARD of 2/9/2026 coded R25 as having received insulin one day of the past seven days. On the same admission MDS with an ARD of 2/9/2026, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to implement the baseline care plan for one of 36 residents in the survey sample, Resident #34. The findings include:For Resident #34 (R34), the facility staff failed to implement the resident's baseline care plan for anticoagulant therapy. R34's baseline care plan dated 2/11/26 documented, The resident receiving anticoagulant therapy Lovenox (Enoxaparin Sodium-blood thinning medication) r/t (related to) ORIF (Open Reduction and Internal Fixation surgery) to left hip. Administer medications as ordered by physician. Monitor for side effects and effectiveness daily. Observe/document/report any adverse reactions of anticoagulant therapy: blood tinged or red blood in urine, black tarry stools, dark or bright red blood in stools, nausea, vomiting, diarrhea, bruising, sudden changes in mental status, significant or sudden changes in v/s (vital signs). A review of R34's clinical record revealed a physician's order dated 2/11/26 for Enoxaparin Sodium 40 mg (milligrams)/0.4 ml…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to review and revise the comprehensive care plan for one of 36 residents in the survey sample, Resident #36. The findings include:For Resident #36 (R36), the facility staff failed to review and revise the resident's comprehensive care plan to include the resident's use of glasses. A review of R36's clinical record revealed a Service Evaluation and Health assessment dated [DATE] that documented R36 wore glasses. Section B 1200. of R36's admission MDS (minimum data set) assessment with an assessment reference date of 11/24/24 documented R36 wore corrective lenses. A review of R36's comprehensive care plan initiated on 11/19/24 failed to reveal documentation regarding R36's use of glasses. On 2/21/26 at 10:38 a.m., an interview was conducted with the MDS Coordinator. The MDS Coordinator stated R36 did not have a diagnosis related to vision impairment, such as glaucoma, and the resident's vision was not impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to follow professional standards of practice for one of 36 residents in the survey sample, Resident #42. The findings include:For Resident #42 (R42), the facility staff failed to obtain a physician's order to use a straight catheter method to obtain a urine sample. R42 was admitted to the facility with diagnosis that included but was not limited to benign prostatic hyperplasia (1). On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/20/2025, R42 scored 4 (four) out of 15 on the BIMS (brief interview for mental status), indicating R42 was severely impaired of cognition for making daily decisions. Section H0300 Urinary Continence coded R42 as being Always incontinent. The physician's order for R42 dated 01/24/2025 documented, UA (urinalysis) (2) C (culture) & (and) S (sensitivity) (3) every shift for 3 (three) days. The facility's Health Status Note for R42 dated 01/28/2025 at 11:35 p.m. documented, Note Text: Guest have [sic] order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to provide care and services to promote ADL (Activities of Daily Living) abilities for one of 36 residents in the survey sample, Resident #36. The findings include:For Resident #36 (R36), the facility staff failed to provide R36 with the resident's hearing aids and glasses to promote the resident's highest level of communication functioning. A review of R36's clinical record revealed a Service Evaluation and Health assessment dated [DATE] that documented the resident wore glasses and hearing aids. A physician's order dated 11/19/24 documented, Hearing aids to be charged at night time and apply in the morning one time a day and remove per schedule. Further review of R36's clinical record revealed a nurse's note dated 12/8/24 that documented, Hearing aids to be charged at night time and apply in the morning one time a day and remove per schedule. Hearing aid not found per CNA (Certified Nursing Assistant). wife [sic] is aware. A speech…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident/staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide ADL (activities of daily living) care for dependent residents for one of 36 residents, Resident #5.The findings include: The facility staff failed to provide ADL (activities of daily living) specifically incontinent care for a dependent resident, Resident #5 (R5).R5 was admitted to the facility on [DATE] with diagnosis that included but were not limited to CVA (cerebrovascular accident) with hemiparesis, hemiplegia and fibromyalgia. The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 1/8/26, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as being dependent for mobility/transfers/bathing/dressing and supervision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review, the facility staff failed to provide care and services for the assessment of a pressure injury for one of 36 residents in the survey sample, Resident #36. The findings include:For Resident #36 (R36), the facility staff failed to complete a thorough assessment of the resident's stage two pressure injury (1) from R36's date of admission [DATE]) until 1/25/25. A review of R36's clinical record revealed a Service Evaluation and Health assessment dated [DATE] that documented R36 presented with a stage two pressure injury on the sacrum. A nurse's note dated 11/19/24 documented R36 presented with a stage two pressure injury on the sacrum. A physician's order dated 11/19/24 documented-Desitin External Paste 40%. Apply to sacrum every shift for stage two pressure ulcer (injury). Further review of R36's clinical record failed to reveal any further documentation regarding an assessment of the pressure injury until 1/25/25 when a weekly skin check note documented R36's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and clinical record review, facility staff failed to provide care and services for an indwelling catheter for one of 36 residents in the survey sample, Resident #9. The findings include:For Resident #9 (R9), the facility staff failed to keep the catheter tubing (1) from resting on the base of the over-the-bed table. R9 was admitted to the facility with diagnoses that included but were not limited to neuromuscular dysfunction of the bladder (2). On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/28/2026, R9 scored 12 out of 15 on the BIMS (brief interview for mental status), indicating R9 was moderately impaired of cognition for making daily decisions. On 02/17/2016 at approximately 7:00 p.m. an observation of R9 revealed she was in bed, head-of-the-bed raised with the over-the-bed table in front of her. Further observations revealed a catheter collection bag hanging on the side of the bed. Observation of the catheter tubing revealed it was going from R9 to the catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff /resident interviews facility document review and clinical record review, it was determined the facility staff failed to provide respiratory care services for one of 36 residents, Resident #22.The findings include: The facility staff failed to provide respiratory care services for Resident #22 (R22). R22 was admitted to the facility on [DATE] with diagnosis that included but were not limited to intraspinal abscess, neuromuscular dysfunction of bladder and polyarthritis.The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 2/6/26, coded the resident as scoring a 14 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as being moderate assistance for mobility/transfers/dressing, dependence for bathing and supervision for eating. Observations of R22's incentive spirometer on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to ensure required physician visits for one of 36 residents in the survey sample, Resident #7. The findings include:For Resident # (R7), the facility staff failed to ensure the resident was seen by a physician between 3/12/25 and 6/19/25 (a total of 99 days), and between 6/19/25 and 9/3/25 (a total of 76 days). A review of R7's clinical record revealed the resident was seen by a physician on 3/12/25. Further review of R7's clinical record revealed the resident was not seen by a physician (or physician extender) until 6/19/25 (a total of 99 days). After 6/19/25, R7 was not seen by a physician (or physician extender) until 9/3/25 (a total of 76 days). On 2/21/26 at 10:06 a.m., an interview was conducted with the Director of Nursing. The Director of Nursing stated that most residents at this facility do not stay long term, and the facility does not really track physician visits. On 2/21/26 at 3:05 p.m., the Administrator and Director of Nursing were made aware of the above concern.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to verify licensure at the time of hire for two of three CNA (certified nursing assistant) records reviewed: CNAs #10 and #11.The findings include:The facility staff failed to verify licenses at the time of hire for CNA #10 and CNA #11.On 2/23/26 at 9:00 a.m., facility staff were requested to provide evidence that licensure was verified at the time of hire CNA #10 and CNA #11. According to information provided by the Director of Human Resources (HR), CNA #10 was hired 5/13/25, and CNA #11 was hired 10/10/25. Despite multiple requests for license verification at the time of hire, no such evidence was provided by the facility staff. On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns. The DON stated license verification at the time of hire is important to make sure staff members are competent and to prevent resident abuse.On 2/24/26 at 12:19 p.m., the Director of HR was interviewed. She stated that she is responsible for overall license verification.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, the facility staff failed to ensure medications were available for administration for one of 36 residents in the survey sample, Resident #24.The findings include:For Resident #24 (R24), the facility staff failed to ensure Bumetanide was available for administration.The physician order dated, 1/17/2026, documented, Bumetanide Oral Tablet (1) 0.5 MG (milligrams); Give 0.5 MG by mouth one time a day for diuretic.The January 2026 Mediation Administration Record (MAR) documented the above order. On 1/21/2026 for the 9:00 a.m. dose a 9 was documented. A 9 indicates Other/See Progress Notes.Review of the progress notes dated, 1/21/2026 at 11:53 a.m. documented, Awaiting pharmacy supply.The review of the contents of the backup pharmacy system, located in the medication room, failed to evidence the Bumetanide Oral Tablets were in the system.An interview was conducted with LPN (licensed practical nurse) #1, on 2/20/2026 at 12:05 p.m. LPN #1 stated if a medication is not in the medication cart, the nurse should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review, the facility staff failed to prevent administration of unnecessary medications for three of 36 residents in the survey sample, Residents #34, #24, and #14. The findings include:1. For Resident #34 (R34), the facility staff failed to monitor the resident for side effects from the anticoagulant (blood thinning) medication Enoxaparin Sodium. A review of R34's clinical record revealed a physician's order dated 2/11/26 for Enoxaparin Sodium 40 mg (milligrams)/0.4 ml (milliliters)-inject 0.4 ml one time a day for deep vein thrombosis (blood clot) prophylaxis. A review of R34's medication administration record for February 2026 revealed the resident was administered Enoxaparin Sodium every day 2/12/26 through 2/20/26. A physician's order dated 2/12/26 documented, ANTICOAGULANT MEDICATION-MONITOR FOR DISCOLORED URINE, BLACK TARRY STOOLS, SUDDEN SEVERE HEADACHE, N&V (nausea and vomiting), DIARRHEA, MUSCLE JOINT PAIN, LETHARGY, BRUISING, SUDDEN CHANGES IN MENTAL STATUS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to store medications in a safe manner for two of 36 residents in the survey sample, Residents #6, and #25. The findings include:1. For Resident #6 (R6), the facility staff failed to store heparin flushes (blood thinning medication used to prevent blood clots in intravenous catheters) in a locked compartment. The heparin flushes were observed on the dresser and over bed table in R6's room. A review of R6's clinical record revealed a physician's order dated 1/24/26 for heparin sodium lock flush intravenous solution- 10 cc (cubic centimeters) intravenous every shift for an intravenous flush. On 2/18/26 at 9:26 a.m., R6 was observed lying in bed. One heparin flush (50 USP [United States Pharmacopeia]/5 ml [milliliters]-10 USP units/ml) was observed on the resident's dresser and one heparin flush was observed on the resident's over bed table. On 2/18/26 at 3:59 a.m., R6 was observed lying in bed. Two heparin flushes were observed on the resident's dresser. On 2/19/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to obtain physician ordered laboratory tests for two of 36 residents in the survey sample, Residents #6 and #24. The findings include:1. For Resident #6 (R6), the facility staff failed to obtain a physician ordered Vancomycin trough level (a measurement of an antibiotic medication) on 2/16/26. A review of R6's clinical record revealed a physician's order dated 2/11/26 with a start date of 2/16/26 for a Vancomycin trough level every Monday. Further review of R6's clinical record failed to reveal the laboratory results for a Vancomycin trough level that was due to be obtained on Monday 2/16/26. On 2/20/26 at 2:33 p.m., the Director of Nursing stated she could not provide the laboratory results for a Vancomycin trough level from 2/16/26. On 2/21/26 at 11:04 a.m., an interview was conducted with LPN (Licensed Practical Nurse) #4. LPN #4 stated lab orders are entered and scheduled in the computer system then written in a lab communication book. LPN #4 stated the night before a lab is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to maintain a complete and accurate clinical record for one of 11 residents in the survey sample, Resident #108.The findings include:For Resident #108 (R108), the facility staff failed to maintain a complete and accurate record regarding the resident's discharge on [DATE].A review of R108's facility census information revealed that R108 was discharged on 4/26/26. A review of R108's progress notes revealed the following activities note dated 4/27/26: Guest discharged from unit AMA (against medical advice) before assessment could be conducted. Further review of the clinical record revealed no additional information regarding R108's discharge.On 4/30/26 at 10:40 a.m., LPN (licensed practical nurse) #1 was interviewed. She stated she was on duty when R108 left the skilled nursing unit. She explained that the resident's son approached her at the nurses' station to tell her that his mother wanted to leave. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0941 — isolated
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide required training for three of ten staff records reviewed, OSM (other staff member) #3 (a speech and language pathologist), CNA (certified nursing assistant) #6, and LPN (licensed practical nurse) #6.The findings include:The facility staff failed to provide evidence of required training in effective communication was for OSM #3, CNA #6, and LPN #6.On 2/20/26, evidence of training in effective communication for OSM #3, CNA #6, and LPN #6 was requested.A review of facility records provided by the Director of Human Resources (HR) failed to reveal evidence that the training in effective communication for OSM #3, CNA #6, and LPN #6 had been completed.On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns.On 2/24/26 at 12:19 p.m., the Director of Human Resources (HR) was interviewed. She stated that at the time of hire, new employees receive a list of required trainings through a third-party education provider. She explained that these trainings are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0942 — isolated
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide required training for one of ten staff records reviewed, OSM (other staff member) #3, a speech and language pathologist.The findings include:The facility staff failed to provide evidence of required training in resident rights and facility responsibilities for OSM #3.On 2/20/26, evidence of training in resident rights and facility responsibilities was requested for OSM #3.A review of facility records provided by the Director of Human Resources (HR) failed to reveal evidence that the training in resident rights and facility responsibilities for OSM #3 had been completed.On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns.On 2/24/26 at 12:19 p.m., the Director of Human Resources (HR) was interviewed. She stated that at the time of hire, new employees receive a list of required trainings through a third-party education provider. She explained that these trainings are online, and once the new employees have completed the training, she transfers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide required training for one of ten staff records reviewed, OSM (other staff member) #3, a speech and language pathologist.The findings include:The facility staff failed to provide evidence of required training in abuse, neglect, and exploitation for OSM #3.On 2/20/26, evidence of training in abuse, neglect, and exploitation was requested for OSM #3.A review of facility records provided by the Director of Human Resources (HR) failed to reveal evidence that the training in abuse, neglect, and exploitation for OSM #3 had been completed.On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns.On 2/24/26 at 12:19 p.m., the Director of Human Resources (HR) was interviewed. She stated that at the time of hire, new employees receive a list of required trainings through a third-party education provider. She explained that these trainings are online, and once the new employees have completed the training, she transfers the record of completion to another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0945 — failed to train staff on abuse prevention — isolated
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide required training for one of ten staff records reviewed, OSM (other staff member) #3, a speech and language pathologist.The findings include:The facility staff failed to provide evidence of required training in infection control for OSM #3.On 2/20/26, evidence of training in infection control was requested for OSM #3.A review of facility records provided by the Director of Human Resources (HR) failed to reveal evidence that the training in infection control for OSM #3 had been completed.On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns.On 2/24/26 at 12:19 p.m., the Director of Human Resources (HR) was interviewed. She stated that at the time of hire, new employees receive a list of required trainings through a third-party education provider. She explained that these trainings are online, and once the new employees have completed the training, she transfers the record of completion to another third-party education provider's software. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0946 — isolated
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide required training for one of ten staff records reviewed, OSM (other staff member) #3, a speech and language pathologist.The findings include:The facility staff failed to provide evidence of required training in compliance and ethics for OSM #3.On 2/20/26, evidence of training in compliance and ethics was requested for OSM #3.A review of facility records provided by the Director of Human Resources (HR) failed to reveal evidence that the training in compliance and ethics for OSM #3 had been completed.On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns.On 2/24/26 at 12:19 p.m., the Director of Human Resources (HR) was interviewed. She stated that at the time of hire, new employees receive a list of required trainings through a third-party education provider. She explained that these trainings are online, and once the new employees have completed the training, she transfers the record of completion to another third-party education provider's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0949 — failed to train staff on dementia and abuse — isolated
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide required training for one of ten staff records reviewed, OSM (other staff member) #3, a speech and language pathologist.The findings include:The facility staff failed to provide evidence of required training in behavioral health for OSM #3.On 2/20/26, evidence of training in behavioral health was requested for OSM #3.A review of facility records provided by the Director of Human Resources (HR) failed to reveal evidence that the training in behavioral health for OSM #3 had been completed.On 2/23/26 at 5:02 p.m., the Administrator and Director of Nursing (DON) were informed of these concerns.On 2/24/26 at 12:19 p.m., the Director of Human Resources (HR) was interviewed. She stated that at the time of hire, new employees receive a list of required trainings through a third-party education provider. She explained that these trainings are online, and once the new employees have completed the training, she transfers the record of completion to another third-party education provider's software. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-12 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to develop and/or provide residents and/or their responsible party, with a summary of the baseline care plan for five of 17 residents in the survey sample, Residents #176, #18, #177, #174 and #23. The findings include: 1. For Resident #176 (R176), the facility staff failed to provide the resident and/or the responsible party with a summary of the baseline care plan. R176 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 1/8/2023, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On 1/11/2023 at 9:42 a.m., an interview was conducted with R176 in their room. When asked about receiving a written summary of their baseline care plan, R176 stated that they did not recall receiving anything…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-12 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility document review it was determined that the facility staff failed to provide a complete pain management program including implementation of non-pharmacological interventions prior to the administration of as-needed pain medications for two of 17 residents in the survey sample, Residents #177 and #19. The findings include: 1. For Resident #177 (R177), the facility staff failed to evidence implementation of non-pharmacological interventions prior to administration of as-needed pain medication. On the most recent MDS (minimum data set), a significant change assessment with an ARD (assessment reference date) of 11/25/2022, the resident scored 1 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was severely impaired for making daily decisions. Section J documented R177 receiving as needed pain medications and not receiving non-medication interventions for pain. The physician order's for R177 documented in part, -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, and in the course of a complaint investigation, the facility staff failed to prepare, store, and serve food in a sanitary manner in one of one facility kitchen, and in one of one activity room refrigerator. The findings include: On 1/10/23 at 12:01 p.m., a food transportation cart was checked for cleanliness in the facility's main kitchen. The inside of the cart contained loose black debris on the bottom, and multiple patches of sticky material on the top and sides. Several shelves of prepared food, including vegetables and desserts, were inside the cart. OSM (other staff member) #3, the dietary manager looked inside the cart, and stated: It needs to be cleaned out, for sure. OSM #3 wore a hairnet that only partially covered her loose hair. Her bangs and loose hair stuck out from under the net, exposing it to food being prepared in the kitchen. In the walk-in refrigerator, a tray of bite size, roasted mixed vegetable had been left uncovered to cool. Also, a large block of cheese was opened and partially unwrapped, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, it was determined that the facility staff failed to provide a written notice to the Office of the State Long-Term Care Ombudsman of a hospital transfer for one of 17 residents in the survey sample; Resident #10. The findings include: The facility staff failed to provide a written notice to the ombudsman about a hospital transfer when Resident #10 was transferred to the hospital on 9/21/22. A review of the clinical record revealed a nurse's note dated 9/21/22 that documented, Guest left the facility at about 1430 (2:30 PM) on transfer to [name of hospital] emergency room via [name of company] transportation as ordered. A physician's progress note dated 9/21/22 documented, Pt (patient) is complaining of chest pains Pt is being sent to the ER (emergency room) for further eval (evaluation) Review of the clinical record failed to reveal any evidence of written notification to the ombudsman. On 1/12/23 at 8:35 AM, in an interview with ASM #1 (Administrative Staff Member), the Administrator, she stated that the facility does not send an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review, it was determined that the facility staff failed to follow professional standards of practice for medication administration for one of six residents in the medication administration task; Resident #174. The findings include: For Resident #174, the facility staff failed to properly prepare a dose of the medication, Lactulose (1), for administration. A review of the physician's orders revealed one dated 1/9/23 for Lactulose 20 GM (grams) / 30 ML (milliliters), give 15 ml one time a day. On 1/11/23 at 9:21 AM, RN #2 (Registered Nurse) was observed to prepare and administer medications to Resident #174. For the administration of the Lactulose, which was supplied in a 30 ml cup, RN #1 did not measure out the 15 ml ordered dose. Instead, RN #2 encouraged the resident to consume the medication from the prefilled 30 ml cup and then estimated when the resident had consumed approximately half of the cup, then discarded the rest. On 1/11/23 at 5:18 PM an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide clinical services in a manner to promote a resident's highest level of well-being for two of 17 residents in the survey sample, Residents #23 and #7. The findings include: 1. For Resident #23 (R23), the facility staff failed to apply compression stockings per a physician's order. R23 was admitted to the facility on [DATE]. On the admission assessment dated [DATE], R23 was assessed to have both long term and short term memory problems. R 23 was admitted following recent surgery to repair a broken hip. On 1/11/23 at 9:35 a.m., 10:51 a.m., and 1:44 p.m., R23 was sitting up in bed. The resident was not wearing compression stockings at any of these times. A review of R23's physician's orders revealed the following order dated 1/6/23: Compression stockings Midgrade to the knee (BLE) in the morning and remove per schedule. A review of R23's baseline care plan failed to reveal any information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, and clinical record review, the facility failed to follow and clarify an order for oxygen for one of 17 residents in the survey sample, Resident #17. The findings include: For Resident #7 (R7), the facility failed to clarify an order for oxygen, and to administer oxygen as ordered. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 11/9/22, R7 was coded as cognitively intact for making daily decisions, having scored 13 out of 15 on the BIMS (brief interview for mental status). The resident was coded as receiving oxygen prior to admission and during the look back period at the facility. On 1/10/23 at 1:18 p.m., 1/11/23 at 9:35 a.m. and 10:22 a.m., R7 was receiving oxygen via a nasal cannula from an oxygen concentrator. The concentrator was set at 1.5 lpm (liters per minute). A review of R7's clinical record revealed the following order dated 11/28/22: Oxygen 0.5L (liter) to 1L at bedtime. A review of R7's care plan dated 11/28/22 revealed nothing specifically…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, it was determined that the facility staff failed to complete annual performance evaluations for two of five CNA (certified nursing assistant) employee records reviewed, CNAs #2 and #3. The findings include: For CNA #2, no performance review had been completed since her hire date of 7/21/22. For CNA #3, no performance review had been completed since 7/13/21. Five CNA employee records were reviewed to determine compliance with the requirement for annual performance reviews. When the facility provided the requested documents, CNA #2's record contained no evidence of any performance reviews since her hire date of 7/21/22. CNA #3's record contained no evidence of a performance review since 7/13/21. On 1/22/23 at 10:08 a.m., ASM (administrative staff member) #1, the administrator, stated she was currently responsible for completing staff performance evaluations. When asked about CNA #2, she stated, It is in progress. I have started on it. When asked about CNA #3, she stated, His is due. I have not gotten a chance to start on it. ASM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined that the facility staff failed to ensure a medication was available for one of six residents in the medication administration task; Resident #174. The findings include: For Resident #174, the facility staff failed to ensure the physician ordered medication, Lidocaine gel (1), was available for use. A review of the physician's orders revealed one dated 1/9/23, to start on 1/10/23, for Lidocaine external gel 4%, apply to left buttock topically in the morning for pain, and remove per schedule. On 1/11/23 at 9:21 AM, RN #2 (Registered Nurse) was observed to prepare and administer medications to Resident #174. RN #2 was unable to locate the Lidocaine gel for Resident #174 in the medication cart. A review of the nurse's notes revealed one dated 1/11/23 that documented in relation to the lidocaine, Pharmacy contacted and reminded to deliver lidocaine patch. Second reminder pending. A nurse's note from the day before, 1/10/23, documented in relation to the lidocaine, new admission, medication pending, MD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to act upon pharmacy recommendations in a timely manner for one of 17 residents in the survey sample; Resident #19. The findings include: For Resident #19, a monthly pharmacy review was conducted on 12/23/22. The review documented in all capital letters at the top, *CLINICALLY URGENT RECOMMENDATION. PROMPT RESPONSE REQUESTED.* As of the survey, on 1/12/23, 2 of the 3 items identified on the review had not been addressed. On the most recent MDS (Minimum Data Set), an admission / 5-day assessment dated [DATE], Resident #19 was coded as being cognitively intact in ability to make daily life decisions. A review of the clinical record revealed a pharmacy note dated 12/23/22 that documented, See report for any noted irregularities and/or recommendations. A review of the pharmacy's report, dated 12/23/22 documented at the top, *CLINICALLY URGENT RECOMMENDATION. PROMPT RESPONSE…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and resident interview, it was determined that the facility staff failed to comply with all the requirements of a binding arbitration agreement for two of 17 residents in the survey sample; Residents #1 and #19. The findings include: 1. For Resident #1, the facility staff failed to ensure the binding arbitration agreement the resident signed at the time of the most recent admission [DATE]) met all the requirements by law. On the most recent MDS (Minimum Data Set), a quarterly assessment dated [DATE], Resident #1 was coded as being cognitively intact in ability to make daily life decisions. Resident #1 was coded as requiring supervision for eating and limited assistance for locomotion and hygiene; and extensive assistance to total care for all other areas of activities of daily living. A review of the resident's admission agreement was conducted and the following was revealed: VII. DISPUTE RESOLUTION A. Grievance Policy: The Nursing Facility's Resident Grievance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0848 — isolated
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and resident interview, it was determined that the facility staff failed to ensure the binding arbitration agreements contained explicit language for the selection of an arbitrator and venue, for two of 17 residents in the survey sample; Residents #1 and #19. The findings include: 1. For Resident #1, the facility staff failed to ensure the binding arbitration agreement the resident signed at the time of the most recent admission [DATE]) met all the requirements by law. On the most recent MDS (Minimum Data Set), a quarterly assessment dated [DATE], Resident #1 was coded as being cognitively intact in ability to make daily life decisions. During a review of the resident's admission agreement, the following document was reviewed: VII. DISPUTE RESOLUTION A. Grievance Policy: The Nursing Facility's Resident Grievance Policy is available upon request and includes components required by applicable law. Contacts for all pertinent State regulatory and informational…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to implement a complete immunization program for one of five residents immunization record reviews, Resident #10. The findings include: 1. For Resident #10 (R10), the facility staff failed to provide the pneumonia vaccination in a timely manner. R10 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 12/9/2022, the resident was assessed as being cognitively in making daily decisions. In Section O - Special Treatments, Programs and Procedures, the resident was coded as not being up to date on the pneumococcal vaccination and the vaccine not being offered. Review of R10's clinical record failed to evidence documentation of a pneumococcal vaccine being administered or offered. The admission Evaluation for R10, dated 9/1/2022, documented the date unknown for pneumococcal vaccine. On 1/11/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-08-12 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined that the facility staff failed to dispose of garbage in a sanitary manner. On 8/10/21, the facility staff failed to ensure trash in the garbage compactor was covered. Multiple flies were observed flying above the trash. The findings include: On 8/10/21 at 1:25 p.m., observation of the garbage compactor was conducted with OSM (other staff member) #1 (the director of dining services). The covered portion of the garbage compactor was full and multiple trash bags in the compactor were not covered. Multiple flies were observed flying above the exposed trash bags. OSM #1 stated the facility staff was not able to keep all trash covered when the compactor was full and the housekeeping department would have to call the trash compactor company to empty the compactor. On 8/11/21 at 12:47 p.m., an interview was conducted with OSM #2 (the housekeeping director). OSM #2 stated the housekeeping staff is supposed to compact the trash every time trash is placed into the compactor so the trash moves into the covered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-08-12 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to implement bed rail requirements for five of 17 residents in the survey sample, Residents #20, #22, #74, #13 and #8. The facility staff failed to obtain informed consent prior to the use of bed rails for Residents #20, #22, #74, #13 and #8. The findings include: 1. The facility staff failed to obtain informed consent for Resident #20's use of bed rails. Resident #20 was admitted to the facility on [DATE]. Resident #20's diagnoses included but were not limited to diabetes, chronic kidney disease and muscle weakness. Resident #20's admission minimum data set assessment with an assessment reference date of 7/28/21, coded the resident as being cognitively intact. Review of Resident #20's clinical record revealed a therapy communication form dated 7/22/21 that documented Resident #20 needed halo bars (bed rails) to help with bed mobility and transfers. Resident #20's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-08-12 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to maintain a complete and accurate clinical record for six of 17 residents in the survey sample, Residents #18, #20, #22, #74, #13 and #8. The findings include: 1. The facility staff failed maintain wound care physician notes in Resident #18's clinical record. Resident #18 was admitted to the facility on [DATE]. Resident #18's diagnoses included but were not limited to diabetes, major depressive disorder and history of stroke with paralysis. Resident #18's significant change in status minimum data set assessment with an assessment reference date of 6/28/21, coded the resident's cognition as moderately impaired. Review of a facility pressure injury document revealed Resident #18 presented with a facility acquired left heel pressure injury on 6/21/21, a facility acquired right heel pressure injury on 6/21/21, a facility acquired right first toe pressure injury on 7/26/21 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-08-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review, it was determined that the facility staff failed to store medications according to professional standards for one of one medication room. Two expired vials of Aplisol PPD (purified protein derivative) solution (1) was stored in the medication room refrigerator available for resident use. The findings include: On [DATE] at 3:59 p.m., observation of the medication room refrigerator was conducted with LPN (licensed practical nurse) #1. A plastic bottle containing one vial of opened PPD solution that was approximately one eighth full had a hand written date of [DATE] on in. Another plastic bottle containing one vial of opened PPD solution that was approximately half full had a hand written date of [DATE] on it. LPN #1 stated she would ask the director of nursing what the hand written date meant. LPN #1 stated PPD solution is good for 30 days after being opened. LPN #1 stated PPD vials that are open for more than 30 days should not be used and should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-01-12 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to post the required nursing staffing information each shift for 30 of 30 days of records reviewed. The findings include: The facility's posted staffing information between 12/11/22 and 1/10/23 failed to include the total number of hours scheduled each shift for RNs (registered nurses), LPNs (licensed practical nurses), and CNAs (certified nursing assistants). The posted staffing failed to designate which nurses were RNs and which nurses were LPNs. On 1/10/23 at 11:20 a.m., the daily staffing sheet was posted on a desk in the center of the unit. The staffing sheet was dated 1/10/23, and listed the names of CNAs and nurses. However, the posting was contained in a complicated chart format. The posting did not differentiate between RNs and LPNs, and it did not include the total number of scheduled hours for each type of clinical staff member for each shift. The facility staff provided the staff postings for the 30 days prior to 1/10/23. The staff postings from 12/11/22 through 1/9/23 were in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-01-12 · tag F0885 — failed to notify residents/families about COVID-19 — widespread
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and facility document review it was determined the facility staff failed to evidence notification of facility COVID-19 activity to residents and/or responsible parties and families during active COVID-19 cases confirmed in the facility 12/8/2022-12/25/2022. The findings include: The facility staff failed to evidence notification of residents and responsible parties by 5:00 p.m. the next calendar day following confirmed resident infections of COVID-19 (1) on 12/8/2022, 12/11/2022, 12/19/2022 and 12/25/2022. On 1/10/2023 at approximately 1:15 p.m., during entrance meeting with RN (registered nurse) #1, MDS coordinator/infection preventionist, RN #1 stated that residents/responsible parties and families were notified of COVID-19 activity in the building by the administrator. RN #1 stated that the facility had recently cleared an outbreak of COVID-19 that began in December of 2022. On 1/10/2023 at approximately 2:44 p.m., RN #1 provided a list of residents who were confirmed with COVID-19 over the past four weeks. The list documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-01-12 · tag F0886 — failed to test for COVID-19 as required — widespread
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review it was determined the facility staff failed to evidence COVID-19 testing of staff during an outbreak of active COVID-19 cases confirmed in the facility 12/8/2022-12/25/2022 for one of 3 staff sampled, RN (registered nurse) #3. The findings include: The facility staff failed to evidence COVID-19 testing of staff following confirmed resident infections of COVID-19 (1) on 12/8/2022, 12/11/2022, 12/19/2022 and 12/25/2022. On 1/10/2023 at approximately 1:15 p.m., during entrance meeting with RN (registered nurse) #1, MDS coordinator/infection preventionist, RN #1 stated that they did not have any active COVID-19 cases at that time with staff or residents. RN #1 stated that the last outbreak had began on 12/8/2022 with a positive resident and the last resident had tested positive on 12/25/2022. RN #1 stated that the administrator and human resources had handled any staff testing during that time and they were not aware of any staff cases. On 1/10/2023 at approximately 2:44 p.m., RN #1 provided a list of residents who were confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2021-08-12 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined that the facility staff failed to post current nurse staffing information. Nurse staffing information for 8/10/21 was not posted on 8/10/21. Instead, nurse staffing information for 8/8/21 was posted. The findings include: On 8/10/21 at 11:55 a.m. and 4:09 p.m., observation of the nurse staffing information posted across from the unit nurse's station was conducted. The nurse staffing information was dated 8/8/21 and contained staffing information for that date. On 8/10/21 at 4:59 p.m., an interview was conducted with ASM (administrative staff member) #1 (the administrator). ASM #1 stated she and the director of nursing were responsible for posting the daily nurse staffing information. ASM #1 stated she had printed out a copy of the daily nurse staffing information and discussed the information at the morning meeting but she and the director of nursing had been busy and the nurse staffing information for 8/10/21 was not posted. On 8/11/21 at 5:06 p.m., ASM #1 and ASM #2 (the director of nursing) were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$61,065 in federal fines across 3 penalties.

  • $12,735 — penalty dated 2026-03-12
  • $21,645 — penalty dated 2026-03-12
  • $26,685 — penalty dated 2026-03-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SUNRISE SENIOR LIVING — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.5-1.5 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 1 of 53.8-2.8 vs chain
Quality measures 5 of 54.8+0.2 vs chain
The other 3 homes this chain runs (chain average 3.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
WELLTOWER TRS HOLDCO LLCOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 08/27/2018
WELLTOWER INCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 08/27/2018
SUNRISE SENIOR LIVING MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
ANBESSIE, TEDLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
CAMPBELL, KALEBIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
COELHO, ANDREWIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
FALCO, DENISEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
FRANTZ, EDWARDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
KESSLER, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
MARCINIK, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
O'RIORDAN, DAMIENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
PAINTER, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
ROYAL, PATRICIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
SEKEL, WENDYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
THOMPSON, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
WELLS, ANJAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2025
HARRIS, TONYIndividualADP OF THE SNFsince 01/16/2025

CMS files one row per role, so the 33 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.2M
Net patient revenuemost recent cost report
-28.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 6%Medicare 25%Other / private 69%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$595per resident / day
operating cost
$18,097per month
≈ monthly operating cost
$465per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495269. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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