The Rehabilitation Center Of North Hills
9655 Sepulveda Boulevard, North Hills, CA 91343 · For profit - Partnership · 138 certified beds · (818) 892-8665 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (109) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $102,986 in federal fines (most recent 2024-07-11)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.3% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.4% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.4% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 2.0% | 0.4% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.3% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 9.1% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.5% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.5% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.9% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 6.2% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.6% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 97.9% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 30.3% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.2% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.67 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.29 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 121 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 39 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.6%CMS range 36.4–62.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 7.9–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 33.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 43.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 5.3–13.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.17 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 138 beds and averages 126.9 residents a day — about 92% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.91 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.36 hrs/resident/day on weekends vs 4.67 on weekdays — 7% thinner on weekends. RN hours go from 1.01 to 0.67 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
109 citations, most serious first. The 13 most serious are shown; the remaining 96 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-08-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure oral care to maintain good oral hygiene was provided for one of five sampled residents (Resident 1) who was dependent on staff to carry out all activities of daily living (ADLs- everyday tasks necessary for self-sufficiency and independent living). 2. Ensure that two of five sampled residents (Residents 2, and 3) were provided with routine dental visits. As a result of the noncompliance described above, four (4) live maggots (small, wormlike fly larva [a worm-like creature, which emerges from an egg]) were found in Resident 1 ' s mouth on 7/16/2023; Resident 2 and Resident 3 were not seen for routine dental visits for over two (2) years while admitted at the facility placing the residents at increased risk for cavities (permanently damaged areas in the hard surface of your teeth that develop into tiny openings or holes) and gum disease (an infection of the tissues that hold your teeth in place). On 8/9/2023 at 1:26 p.m., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure one of one sampled resident (Resident 79), who was at risk for pain and distress (state of extreme sorrow, suffering, or pain) related to chronic pain syndrome (persistent pain that lasts weeks to years) received care and services in accordance with professional standards of practice by failing to ensure Resident 79's unrelieved pain was managed. 2. Ensure nonpharmacological interventions (science-based, non-invasive healthcare interventions that are not primarily based on medication) were provided by the licensed nurses prior to administering as needed (prn) opioid medication (powerful pain-reducing medications) for three (Residents 278, 38, and 41) out of 34 sampled residents. These deficient practices caused Resident 79 to experience continued unrelieved moderate pain (pain rated at four [4] to six [6] out of 10, on a pain scale from zero [0] to 10, where 10 is the worst possible pain) on 7/9/2024 from 10:45 a.m. until 3:06…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-02-18 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 261), who was at risk for pain and distress related to osteoarthritis (when the protective cartilage that cushions the ends of the bones wears down over time resulting in pain), received pain management in accordance with professional standards of practice, the facility's policy and the comprehensive person-center care plan by failing to implement the physician's order to administer Hydrocodone-Acetaminophen (Norco - a medication used to relieve moderate to severe pain) 5-325 milligram (mg-unit of measure) as needed for pain. This deficient practice caused Resident 261 to experience severe untreated pain (pain rated at seven [7] or higher out of 10, on a pain scale from zero [0] to 10, where 10 is the worst possible pain) on 2/5/2022 and 2/14/2022 when the pain medication was not administered as ordered. Findings: A. A review of Resident 261's admission Record indicated the resident was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper use of a low air loss mattress (LALM - a specialty bed that alternates pressure to help heal and prevent pressure ulcer/injuries [PU/PIs - injuries that breakdown the skin and underlying tissue when an area of skin is placed under pressure]), for one of four sampled residents (Resident 2) by failing to set the LALM to the correct mode while the resident was lying in bed, and by placing multiple layers of linens on top of the LALM. These deficient practices had the potential to increase the resident's risk for skin breakdown and/or delay the healing of existing PU/PI.During a review of Resident 2's admission Record, the admission Record indicated that the facility originally admitted the resident (Resident 2) on 1/2/2026 and readmitted on [DATE] with diagnoses that included hemiplegia (total paralysis [complete or partial loss of muscle function in a part of the body, often accompanied by a loss of sensation] of the arm, leg,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify a resident's family/representative regarding a resident missing their doctor's appointment for one of five sampled residents (Resident 4). This deficient practice had the potential for Resident 4's family not to be involved in Resident 4's plan of care.Findings: During a review of Resident 4's admission Record, the admission Record indicated the facility admitted the resident on 7/16/2025 with diagnoses that include other specified polyneuropathies (disease or dysfunction of one or more nerves, typically causing numbness or weakness in the hands and feet), moderate protein-calorie malnutrition (a condition resulting from an imbalance between the nutrients your body needs to function and the nutrients it actually gets), and myelodysplastic syndrome (a group of diseases where the bone marrow does not make enough healthy blood cells). During a review of Resident 4's Minimum Data Set (MDS- a resident assessment tool) dated 1/15/2026, the MDS indicated that Resident 4 had intact cognition (the mental action or process of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary services to maintain good grooming and personal hygiene for two of four sampled residents (Resident 1 and Resident 2) when the facility failed to trim and clean the residents' fingernails. This deficient practice resulted in Resident 1 and Resident 2 having long fingernails, placing the residents at increased risk for infection, skin breakdown and injury, and cross contamination; and had the potential to negatively affect the residents' comfort, self-esteem, and sense of dignity.Findings: a. During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted the resident on 11/16/2025 with diagnoses including sepsis (a life-threatening blood infection), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and embolism (a blockage in a blood vessel) and thrombosis (the formation of a blood clot inside a blood vessel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure no more than two layers of linen were placed on top of the low air loss mattress (LALM - a specialty bed that alternates pressure to help heal and prevent pressure ulcer/injuries [PU/PI - injuries that breakdown the skin and underlying tissue when an area of skin is placed under pressure]) for one of four sampled residents (Resident 1). This deficient practice had the potential to increase the resident's risk of skin breakdown.Findings: During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted the resident on 11/16/2025 with diagnoses including sepsis (a life-threatening blood infection), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), PU/PI stage III (full-thickness loss of skin, dead and black tissue may be visible) of sacral (the bony region at the very base of your spine and just above the tailbone) region, and dependence on respirator (a medical device to help support or replace…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive, person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one (1) of three (3) sampled residents (Resident 1), that addressed Resident 1's use of continuous oxygen.This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 9/17/2025 and readmitted the resident on 12/5/2025 with diagnoses that included pneumonia (an infection in the lungs), urinary tract infection (UTI - an infection in the bladder [muscular organ that stores urine] or urinary tract [refers to the system of organs that produce, store, and excrete urine]) and acute respiratory failure (when the lungs suddenly cannot release enough oxygen into the blood, which prevents the organs from properly functioning) with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate documentation of the administration of medications for one (1) of three (3) sampled residents (Resident 1), by failing to document the administration of Resident 1's medication on the Medication Administration Record (MAR - a report detailing the medications administered to a resident by the licensed nurse in the facility).This deficient practice had the potential to result in medication errors and/or drug diversion (illegal distribution or abuse of prescription drug).During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 9/17/2025 and readmitted the resident on 12/5/2025 with diagnoses that included pneumonia (an infection in the lungs), urinary tract infection (UTI - an infection in the bladder [muscular organ that stores urine] or urinary tract [refers to the system of organs that produce, store, and excrete urine]) and acute respiratory failure (when the lungs suddenly cannot release enough oxygen into the blood, which prevents the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-05 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident assessment accurately reflected the residents' status for one (1) out of three (3) sampled residents (Resident 1).This deficient practice had the potential to lead to a delay or lack of delivery of care and services for Resident 1. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD - a lung disease that causes obstructed airflow from the lungs, making it hard to breathe), type 2 diabetes mellitus (condition in which the body doesn't use insulin properly, resulting in unusual blood sugar levels), and urinary tract infection (UTI - an infection in the bladder [muscular organ that stores urine] or urinary tract [refers to the system of organs that produce, store, and excrete urine]). During a review of Resident 1's Skilled Nursing Facility admission History and Physical, dated 9/22/2025, the Skilled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one of three sampled residents (Resident 1) that addressed:1. Resident 1's hearing difficulty; 2. Resident 1's wounds; and 3. Resident 1's indwelling catheter (a thin, flexible tube inserted into the bladder to drain urine). This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD - a lung disease that causes obstructed airflow from the lungs, making it hard to breathe), type 2 diabetes mellitus (condition in which the body doesn't use insulin properly, resulting in unusual blood sugar levels), and urinary tract infection (UTI - an infection in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement infection control practices by failing to:1. Ensure Restorative Nursing Assistant 1 [RNA 1]) had not worn long artificial fingernails according to facility policy while providing direct resident care for one of five sampled residents (Resident 1).2. Ensure one of 12 sampled staff (Janitor 1) wore gloves while collecting and discarding trash bags and performed hand hygiene (cleaning hands by either washing with soap and water, or by using a hand sanitizing gel) after handling and discarding trash bags.3. Ensure two of 12 sampled staff (Certified Occupational Therapy Assistant 1 [COTA 1] and RNA 2) wore N95 masks (a disposable face mask that covers the user's nose and mouth which offers protection from small solid or liquid droplets found in the air) properly, covering their nose and mouth while in resident care areas during a Coronavirus disease-2019 (COVID-19, a highly contagious viral infection that can trigger respiratory tract infection) outbreak (OB - when more people than usual get sick with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-07 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the discharge planning process for one of three sampled residents (Resident 1) included an interdisciplinary team (IDT-a group of professionals including physicians, nursing, social services, therapy, and activities department who work together to achieve a shared goal for the resident) meeting prior to Resident 1 being transferred to a board and care facility (small, residential homes that provides personal care and support services for a limited number of residents) to ensure discharge readiness and/or appropriateness of the receiving board and care facility. This deficient practice placed Resident 1 at risk for unmet care needs, potential medication mismanagement, and overall functional decline in health status. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 2/7/2025 with diagnoses that include quadriplegia (paralysis [loss of ability to move] from the neck down, including legs, and arms, usually due to a spinal cord injury), sepsis (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 96 citations
- Potential for harm · Ecited before2025-06-19 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a person-centered care plan (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) for three of 27 sampled residents (Resident 75, 94, and 82) by failing to: 1. Develop a care plan addressing Resident 75's use of bed siderails. ? 2. Develop a care plan addressing Resident 94's preferred language for communication. 3. Develop a care plan addressing Resident 82's multiple joint contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) and limited range of motion (ROM, full movement potential of a joint). These deficient practices had the potential to result in failure to deliver the necessary care and services. Findings: a. During review of Resident 75's admission Record, the admission Record indicated that the facility originally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-19 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 10 sampled residents (Resident 82) received appropriate services to prevent a decline in range of motion (ROM, full movement potential of a joint) by failing to: 1. Provide sufficient physical therapy (PT, a rehabilitation profession that restores, maintains, and promotes optimal physical function) and occupational therapy (OT, rehabilitative profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) services to safely assess and monitor Resident 82's use of a new left elbow splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint), new left hand splint, new right knee splint, new left knee splint, and new left ankle splint on 9/20/2024. 2. Provide Resident 82 with a left-hand splint three to four hours a day, seven times a week as ordered by a physician. These deficient practices had the potential to cause injury…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: a. Ensure that a licensed nurse did not leave 11 medications at a resident`s bedside who was assessed as not safe to self-administer oral medications for one of two residents (Resident 11). This deficient practice had the potential for the resident to choke on the medications upon oral ingestion while unsupervised. b. Provide bed rail padding for a resident with a history of epileptic seizures (a sudden surge of abnormal electrical activity in the brain, leading to a range of symptoms like muscle spasms, loss of consciousness) as ordered by the physician for one of one resident (Resident 54). This deficient practice placed Resident 54 at an increased risk for injuries. c. Provide a resident, who is at high risk for falls, with landing mats (cushioned mats placed on the floor, typically beside a bed or chair, to mitigate injury if a patient falls) as ordered by the physician for one (Resident 107) out of four sampled residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-19 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: 1. Account for two (2) doses of Controlled Medication (also known as Controlled Drug and Controlled Substance [CM, CD, CS]- medications which have a potential for abuse and may also lead to physical or psychological dependence) for Resident 13 and 110 in one (1) of four (4) inspected medication carts (Medication Cart 1 Station 3.) 2. Identify and report CM discrepancy for June 2025 in one (1) of four (4) inspected medication carts (Medication Cart 2 Subacute.) 3. Reconcile (the process of comparing transactions and activity to supporting documentation) and account for one (1) medication emergency kit (eKIT) containing CMs for June 2025, in one (1) of two (2) inspected Medication Rooms (Medication Room Station 2.) These deficient practices increased the opportunity for CM diversion (the transfer of a controlled medication or other medication from a lawful to an unlawful channel of distribution or use,) and the risk that residents in the facility could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-19 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to: 1. Ensure a resident was free from significant medication error by failing to administer antihypertensive medication (used to treat high blood pressure [the force of the blood pushing on the blood vessel walls is too high]) timely for one of one resident (Resident 11) investigated under medication administration. This deficient practice had the potential to cause complications such as high blood pressure that could require hospitalization. 2. Ensure licensed nurses administered and/or held midodrine (medication used to treat low blood pressure [BP]) in accordance with the physician's prescribed parameters for one of two sampled residents (Resident 97) investigated under the care area of significant medications. This deficient practice had the potential for placing the resident at increased risk of experiencing adverse side effects. 3. Ensure residents were free of any significant medication errors by failing to not administer 31 doses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-19 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to: 1. Label one Timolol (a brand name medication used to treat glaucoma [a condition of increased pressure in the eyeball]) eye drop bottle for Resident 89, with an open date in accordance with facility requirements and manufacturer's requirements in one (1) of four (4) inspected medication carts (Medication Cart 2 Station 3.) 2. Remove and discard from use one (1) open, expired insulin (medication used to regulate blood sugar levels) Humulin N (an intermediate acting insulin) Kwikpen (an injection device containing insulin) stored at room temperature for Resident 101, in accordance with manufacturer's requirements and facility policy and procedures in one (1) of four (4) inspected medication carts (Medication Cart 1 Subacute.) 3. Label one (1) open insulin Humulin R (short-acting insulin) vial stored at room temperature for Resident 120, in accordance with manufacturer's requirements in one (1) of four (4) inspected medication carts (Medication Cart 1 Station 3.) These deficient practices increased the risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-19 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs of residents when: 1. [NAME] 1 did not follow the recipe for garlic buttered rice 2. [NAME] 1 did not follow portion sizes for small and large portions by serving three (3) ounces (oz, a unit of measurement) instead of two (2) oz and four (4) oz respectively. This deficient practice had the potential to result in bland (lacking strong flavor or taste) food item resulting to decreased nutrient intake due to poor food intake of 78 of 120 resident who received garlic buttered rice and ineffective therapeutic diet (a meal plan that controls the intake of certain food and nutrients in the treatment or management of certain medical condition or illness) provisions of four (4) of six (6) residents on small portion diets and two (2) of three (3) residents on large portion diets getting food from the kitchen. Findings: 1. During a review of the facility's daily spreadsheet (a list of food, amount of food that each diet would receive) titled Menus, dated 6/16/2025, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-19 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved temperature, flavor and appearance when: 1. The temperature of the foods were as follows: a. Pound cake with strawberries and whip cream was at 56.5 degrees Fahrenheit (°F, a scale of temperature) b. Zucchini 115°F, c. Puree (a texture modified diet that consists of smooth, moist foods that are easy to swallow, food with soft pudding like consistency) pound cake with strawberries and whip cream was at 60°F 2. Zucchini was soggy and overcooked. 3. Gravy drippings were on the side of the plate. This deficient practice placed 78 of 120 facility residents on regular, therapeutic diets (a meal plan that controls the intake of certain food and nutrients in the treatment or management of certain medical conditions or illness) and puree diets at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: 1. During a review of the facility's menu spreadsheet (a list of food, amount of food that each diet would receive) titled Menus,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-19 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare foods in a form designed to meet individual needs when the pureed (a texture-modified diet composed of foods that have been ground, pressed, or strained to a soft, smooth consistency, similar to pudding) roast pork was runny and did not hold its shape on the plate and pureed bread lacked a smooth pudding like consistency, containing visible bread particles. These failures had the potential to result in difficulty in swallowing, chewing, decreased in food intake and nutrient intake to 10 of 10 residents on pureed diet, resulting in unintended (not planned) weight loss and choking (when food gets stuck in your airway, blocking the flow of air to your lungs). Findings: During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled Menus, dated 6/16/2025, the spreadsheet indicated residents on puree diet would include the following foods on the tray: - Puree braised pork shoulder ½ cup (c., household measurement) - Puree garlic buttered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen, as evidenced by the following: 1. There was no thermometer inside the reach-in freezer (refers to a standard freezer that allows for easy access to the frozen items stored inside) for temperature monitoring. 2. Kitchen equipment and kitchen areas were observed to be unclean and not sanitized. a. Walk-in freezer (a large, refrigerated room designed for storing frozen food items) curtains were observed to have stickers, sticker residues and food spills. b. Walk-in refrigerator (refers to a large, walk-in storage space, used to store perishable food items) vent had dust build-up. c. Dry storage vent (used to ensure proper air circulation and humidity control within areas where non-perishable foods and supplies are stored at room temperature) had dust build-up. 3. Eight (8) of eight dented canned goods were stored alongside non-dented cans, posing a potential food safety risk. 4. Staff failed to perform hand hygiene (refers to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-19 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly (to dispose of waste materials [refuse] in a way that complies with regulations and best practices, minimizing environmental and health risks) when there were soiled gloves, empty plastic cups, liquid spills and other trash on the floor and surrounding areas of the dumpster bin (a movable waste container designed to be brought and taken away by a special collection vehicle, or to a bin that a specially designed garbage truck lifts). This deficient practice had potential to attract birds, flies, insects, and pests (any unwanted organism that can contaminate or interfere with food safety and hygiene), and possibly spread infection to 78 of 120 facility residents. Findings: During a concurrent observation and interview on 6/17/2025 at 12:54 p.m., with the Dietary Supervisor (DS), observed the dumpster and soiled gloves, wet spill under the dumpster bin and other dirt debris. The DS stated it was not okay to have liquid spills, soiled gloves and other dirt debris around the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-19 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain accurate and complete resident medical records for two of 10 sampled residents (Resident 82 and 48) when nursing staff failed to: 1. Document when nursing staff did not put on a left hand splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) on Resident 82 three to four hours a day, seven days a week as ordered by a physician. These deficient practices resulted in inaccurate medical documentation and had the potential for worsening of contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) of the left wrist and hand in Resident 82. 2. Ensure there was a diagnosis of anxiety (intense, excessive, and persistent worry and fear about everyday situations) documented prior to starting a routine anti-anxiety medication, clonazepam (anti-anxiety medication) for Resident 48. This deficient practice resulted in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY (b.) During a review of Resident 16's admission Record, the admission Record indicated the facility originally admitted the resident on 5/12/2009 and readmitted the resident on 7/7/2015 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body). During a review of Resident 16's Minimum Data Set (MDS - a resident assessment tool), dated 4/1/2025, the MDS indicated the resident had severely impaired cognition (thought processes) and was dependent for most activities of daily living (ADLs - activities such as bathing, dressing, and toileting a person performs daily). During a review of Resident 77's admission Record, the admission Record indicated the facility originally admitted the resident on 4/18/2023 and readmitted the resident on 1/16/2024 with diagnoses including dysphagia (difficulty swallowing). During a review of Resident 77's History and Physical (H&P - a comprehensive assessment of a patient's health status, combining a patient's reported medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care in a manner that maintained a resident's dignity and respect for one of two sampled residents, reviewed under the care area of dignity by failing to ensure Treatment Nurse 1 (TN1) knock or request permission before entering Resident 82's room. This deficient practice violated the resident`s rights to be treated with respect and dignity and had the potential to affect the residents` sense of self-worth and self-esteem. Findings: During a review of Resident 82's admission Record, the admission Record indicated the facility originally admitted the resident on 09/13/2024 and readmitted on [DATE] with diagnoses including, chronic respiratory failure (can occur when your blood has too much carbon dioxide or not enough oxygen) and sepsis (a life-threatening complication of an infection). During a review of Resident 82's Minimum Data Set (MDS-a standardized assessment and care screening tool) dated 3/15/2025, the MDS indicated the resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident and the resident's representative information regarding formulating an advance directive (AD-written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor for one of six sampled residents investigated during review of advance directive care area (Resident 82). This deficient practice had the potential for Resident 82 and their representative to not be informed of their right to formulate an advance directive and not honor the resident's wishes regarding end-of-life care. Findings: During a review of Resident 82's admission Record, the admission Record indicated the facility originally admitted the resident on 09/13/2024 and readmitted on [DATE] with diagnoses including, chronic respiratory failure (can occur when your blood has too much carbon dioxide or not enough oxygen) and sepsis (a life-threatening complication of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to notify the resident's physician for one of 10 sampled residents (Resident 82) when licensed nursing staff failed to put on a left hand splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) for three to four hours a day, seven days a week as ordered by a physician. This deficient practice had the potential to cause a decline in range of motion (ROM, full movement potential of a joint) and worsening of contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) in Resident 82. Findings: During a review of Resident 82's admission Record, the admission Record indicated the facility admitted the resident on 9/13/2024 and readmitted the resident on 3/6/2025 with diagnoses including but not limited to acute and chronic respiratory failure (any condition that affects breathing function and result in lungs not functioning properly) with hypoxia (low oxygen level in tissues), quadriplegia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident receiving risperidone (used to treat schizophrenia [mental disorder in which people interpret reality abnormally]) was monitored for a specific paranoid (intense anxious or fearful feelings and thoughts) behavior exhibited for one of three residents (Resident 75). This deficient practice had the potential to result in inaccurate evaluation of the efficacy of risperidone and placed the resident at risk of experiencing medication adverse effect (undesired harmful effect resulting from a medication or other intervention) such as hypotension (low blood pressure) which could lead to fall and injury. Findings: During review of Resident 75's admission Record, the admission Record indicated that the facility originally admitted the resident on 3/21/2024 and readmitted the resident on 5/31/2024 with diagnoses that included muscle weakness, schizophrenia, and type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]). During a review of Resident 75's Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to conduct a quarterly review of a resident's comprehensive care plans (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) for one of one resident (Resident 75). This deficient practice had the potential to result in failure to deliver the necessary care and services. Findings: During review of Resident 75's admission Record, the admission Record indicated that the facility originally admitted the resident on 3/21/2024 and readmitted the resident on 5/31/2024 with diagnoses that included muscle weakness, schizophrenia, and type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]). During a review of Resident 75's Minimum Data Set (MDS - a resident assessment tool), dated 3/30/2025, the MDS indicated the resident's cognitive (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) skills for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: A. Ensure a resident's low air loss mattress (LALM - designed to distribute a resident's body weight over a broad surface area and help prevent skin breakdown) was set to the resident's weight per manufacturer's guidelines for one (Resident 82) out of five sampled residents investigated for pressure ulcer/injury (PI/PU, injuries to the skin and underlying tissue resulting from prolonged pressure). This deficient practice placed the resident at risk of discomfort and development of new pressure ulcers. B. Ensure residents received care consistent with professional standards of practice to prevent pressure injuries by failing to ensure the LALM had firmness adjustment knob to set and determine the firmness setting as ordered by the physician in one of two residents (Resident 103) reviewed under the pressure ulcer/injury care area. This deficient practice had the potential for the worsening of or the development of PI/Pus in Resident 103.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and document the location and characteristic of a resident's pain prior to pain medication administration for one of one sampled resident (Resident 110) investigated under the pain care area. This deficient practice had the potential for inadequate management of Resident 110's pain resulting in decreased quality of life. Findings: During a review of Resident 110's admission Record, the admission Record indicated the facility originally admitted the resident on 11/26/2024 and readmitted on [DATE] with diagnoses including aftercare following a joint replacement surgery, intracerebral hemorrhage (bleeding into the brain tissue), and right knee osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). During a review of Resident 110's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 5/5/2025, the MDS indicated the resident was cognitively intact (can think, learn, and remember clearly)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse 8 (LVN 8) possessed the necessary knowledge and skills to properly assess and evaluate one of one sampled resident (Resident 630's) food allergy (when your body's immune system mistakenly identifies a food as harmful and triggers a reaction). This deficient practice placed Resident 630 at risk of being exposed to an allergen (substance that can cause an allergic reaction), which could have led to a serious allergic reaction (a condition that causes illness when someone eats certain foods or touches or breathes in certain substances). Findings: During a review of Resident 630's admission Record, the admission Record indicated the facility admitted Resident 630 on 6/6/2025 with diagnoses that included multiple sclerosis (a disease that causes breakdown of the protective covering of nerves in the brain and spinal cord), essential hypertension (high blood pressure), and diabetes mellitus (DM, a disease of inadequate control of blood sugar levels). During a review of the Allergy Report dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident obtained needed dental services when one of two residents (Resident 13) did not have their dental services coordinated to provide dental extractions as recommended by the dentist. This deficient practice had the potential for Resident 13 to experience pain, infection, chewing problems, and weight loss. Findings: During a review of Resident 13's admission Record, the admission Record indicated the facility originally admitted the resident on 6/27/2024 and readmitted the resident on 10/9/2024 with diagnoses including but not limited to congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling) and end stage renal disease (ESRD-irreversible kidney failure). During a review of Resident 13's Minimum Data Set (MDS - a resident assessment tool), dated 4/1/2025, the MDS indicated Resident 13 was cognitively intact (can think, learn, and remember clearly) and was dependent on staff for toileting, bathing, dressing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure one of one sampled resident (Resident 630's) food allergy (when your body's immune system mistakenly identifies a food as harmful and triggers a reaction) was honored when the food allergy was not entered in Resident 630's medical records in a timely manner, and staff did not accurately enter the food allergy into the meal order system. The diet ticket (a slip of paper or digital record that specifies which meal a resident is supposed to have and when and used by the kitchen staff to ensure each resident receives the correct food at the correct time) indicated an allergy to bell peppers instead of all peppers. This deficient practice resulted in Resident 630 being served peppers which had the potential to result in an allergic reaction (a condition that causes illness when someone eats certain foods or touches or breathes in certain substances). Findings: During a review of Resident 630's admission Record, the admission Record indicated the facility admitted Resident 630 on 6/6/2025 with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain one of six rehabilitation therapy (therapy given to restore an individual back to their highest possible level of physical, mental, and psychosocial well-being) equipment for resident use. This failure had the potential for injury and spreading of infections to residents using the therapy equipment. Findings: During an observation and interview on 6/17/2025 at 8:43 a.m., inside the therapy gym, with the Director of Rehabilitation (DOR), the DOR stated the facility maintenance staff completed maintenance on the therapy equipment. The DOR observed the therapy mat and confirmed there were five open tears along the middle and right side outer edge of the therapy mat and a black plastic protective border was falling off the left side of the outer edge of the therapy mat. The DOR stated the therapy staff did not inform the maintenance staff of the tears in the therapy mat or the black plastic protective border was falling off and not secured. The DOR stated staff should report the equipment issues to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide one of one resident (Resident 103), reviewed under the privacy care area, full visual privacy (a resident has a means of completely withdrawing from public view, without staff assistance, while occupying their bed [for example, curtain, moveable screens]) by not ensuring that ceiling suspended curtains extended fully around the resident's bed. This deficient practice prevented Resident 103 from having full privacy from public view. Findings: During a review of Resident 103's admission Record, the admission Record indicated the facility admitted Resident 103 on 4/21/2025 with diagnoses including tracheostomy status (an opening in the windpipe to allow for breathing), gastrostomy status(the surgical creation of an opening (stoma) into the stomach, typically for the purpose of feeding or administering medications) and cachexia (unintentional weight loss, primarily muscle mass, due to an underlying illness, not intentional dieting). During a review of Resident 103's History and Physical (H&P), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-16 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a licensed nurse documented the administration of levetiracetam (a medication used to treat seizures [a sudden, temporary disruption in brain electrical activity that can cause involuntary changes in body movement, behavior, sensation, or awareness]) on the Medication Administration Record (MAR- a report detailing the medications administered to a resident by a healthcare professional) after administering the medication to one of one sampled resident (Resident 1). This deficient practice had the potential to result in medication errors and had the potential to result in confusion on the delivery of care and services. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/27/2021 and readmitted the resident on 5/12/2025 with diagnoses including intracerebral (within the brain) hemorrhage (the dramatic and sudden loss of blood), seizure, and gastrostomy (the creation of an artificial external opening into the stomach for nutritional support)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide materials to facilitate communication for a resident with speech disabilities for one of four sampled residents (Resident 1). This deficient practice had the potential to prevent the resident from communicating with the staff and had the potential to delay receiving care/treatment the resident needed. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/27/2021 and readmitted the resident on 5/12/2025 with diagnoses including intracerebral (within the brain) hemorrhage (the dramatic and sudden loss of blood), seizure (a sudden, temporary disruption in brain electrical activity that can cause involuntary changes in body movement, behavior, sensation, or awareness), and gastrostomy (the creation of an artificial external opening into the stomach for nutritional support) with dysphagia (difficulty swallowing). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 3/10/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one of four sampled residents (Resident 1), to address Resident 1's noncompliance with his physician ordered diet. This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE] with diagnoses that included acute kidney failure (occurs when the kidneys suddenly become unable to filter waste products from the blood), chronic kidney disease (gradual loss of kidney function) - stage 4 (severe), type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 1/20/2025, the MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement infection control practices to prevent the spread of Coronavirus Disease 2019 (COVID 19 - a highly contagious respiratory illness in humans capable of producing severe symptoms) by failing to ensure two of two sampled staff (Respiratory Therapist 1 [RT 1] and Licensed Vocational Nurse 1 [LVN 1]) wore an N95 (a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) while in the facility during a COVID 19 outbreak (a sudden increase in the number of COVID 19 positive cases). This deficient practice had the potential to result in an increase of COVID 19 positive cases and had the potential to result in the spread of infection placing residents, staff, and visitors at risk to be infected with COVID 19. Findings: During an observation on 4/2/2025 at 12:36 p.m., observed RT 1 walking out of Room A, a room that had a red contact precautions signage near the door indicating that the room had COVID 19 positive residents. RT 1 was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-06 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's bed-hold (holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization) policy by failing to provide residents and/or the residents' responsible party with a notice of bed-hold upon transferring the residents to the general acute care hospital (GACH) for three of three sampled residents (Resident 1, Resident 2, and Resident 3). This deficient practice had the potential to deprive the residents and/or the residents' responsible party, the right to be informed of their rights regarding bed-holds. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 2/7/2025 with diagnoses that included sepsis (a life-threatening complication of an infection), injury at C5 level of cervical spinal cord (the upper portion of the spinal cord, located in the neck region), paraplegia (loss of movement and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-06 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards for three of three sampled residents (Resident 1, Resident 2, and Resident 3) by failing to document residents ' name, date of birth , and admission date as indicated on the facility ' s Bedhold Information Consent form. This deficient practice has the potential to result in residents ' medical records not being identifiable due to the incomplete information on Resident 1, Resident 2, and Resident 3 ' s Bedhold Information Consent form. Findings: a. During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 2/7/2025 with diagnoses that included sepsis (blood infection), injury at C5 level of cervical spinal cord (the upper portion of the spinal cord, located in the neck region), paraplegia (loss of movement and/or sensation, to some degree, of the legs), and pressure ulcer localized,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) by Resident 2 for one of two sampled residents (Resident 1). On 2/2/2025, Certified Nursing Assistant 1 (CNA 1) witnessed Resident 2 punch Resident 1 with a closed fist, three times on the left side of Resident 1's chest. This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care of the facility. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 1/9/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), chronic respiratory failure (condition in which not enough oxygen passes from your lungs into your blood), and major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one of two sampled residents (Resident 1), who had a new onset of pain on 2/2/2025. This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 1/9/2024 with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), chronic respiratory failure (a condition where there's not enough oxygen or too much carbon dioxide in the body), unspecified severe protein-calorie malnutrition, major depressive disorder (mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life). During a review of Resident 1's Minimum Data Set (MDS – a federally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor a resident for 72 hours after a Change of Condition (COC- sudden deviation from a resident ' s baseline in physical, cognitive [involving the processes of thinking and reasoning], behavioral, or functional domains) for one of two sampled residents (Resident 1) as indicated in the facility policy. This deficient practice had the potential to place the resident at risk of not receiving appropriate care due to the lack of monitoring and had the potential to negatively affect the resident ' s psychosocial (the mental, emotional, social, and spiritual effects of a disease) well-being and delay in attaining the resident ' s highest practicable mental and psychosocial well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 1/9/2024 with diagnoses that including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), chronic respiratory failure (a condition where there's not enough oxygen or too…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's policy on pain assessments as evidenced by failing to ensure a pain assessment was completed quarterly (every three months) and for new onset of pain on 2/2/2025 for one of two sampled residents (Resident 1). This deficient practice had the potential to result in Resident 1 not maintaining Resident 1's highest possible level of comfort. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 1/9/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), chronic respiratory failure (condition in which not enough oxygen passes from your lungs into your blood), and major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 1/8/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's attending physician documented a resident's History and Physical (H&P- a formal assessment by a healthcare provider that involves a resident interview, physical exam, and documentation of findings) annually for one of two sampled residents (Resident 2). This deficient practice had the potential for inconsistent care coordination due to incomplete records for Resident 2. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 5/13/2022 and re-admitted the resident on 8/5/2023 with diagnoses that included bipolar disorder (mental disorder that causes unusual shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks), paranoid personality disorder (mental health condition marked by a long-term pattern of distrust and suspicion of others without adequate reason), and schizoaffective disorder (a mental health condition that includes features of both schizophrenia [serious mental illness that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to account for 16 tablets of hydromorphone hydrocholoride (Dilaudid- controlled medication [medications with a high potential for abuse] used to treat severe levels of pain) for one of three sampled residents (Resident 1). This deficient practice increased the risk of diversion (any use other than that intended by the prescriber) of the controlled medication and had the potential for Resident 1 to have increased discomfort, increased pain levels and decreased quality of life. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated the facility originally admitted Resident 1 on 9/2/2021, and readmitted on [DATE] with diagnoses including pelvic fracture (break in the bone), fracture of the lumbar vertebra (bones located in the lower back), septic shock (a life-threatening blood infection), chronic kidney disease (decreased kidney function), and chronic pain syndrome. During a review of Resident 1 ' s Minimum Data Set (MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-15 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards for two of four sampled residents by failing to: 1. Document Resident 1 and Resident 3 ' s blood sugar readings and or insulin administered in the Medication Administration Records (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident). 2. Document Resident 1's blood sugar (BS) reading accurately in the resident's blood sugar summary records. This deficient practice resulted in incomplete resident medical care information for Resident 1 and Resident 3 and placed the residents at risk for not receiving the appropriate care and treatment related to management of diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing). Findings: 1.a. During a review of Resident 1 ' s admission Record, the admission Record indicated the facility originally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident ' s call light (a devices used by a resident to signal his/her need for assistance from staff) was answered promptly for one of four sampled residents (Resident 3). This deficient practice had the potential to delay the provision of services and residents' needs not being met. Findings: During a review of Resident 3 ' s admission Record, the admission Record indicated the facility originally admitted the resident on 4/29/2016 and readmitted on [DATE] with diagnoses including angina pectoris (a severe acute attack of cardiac pain), acute respiratory failure (lungs suddenly cannot provide enough oxygen to your blood, making it difficult to breathe and potentially causing your organs to not function properly due to lack of oxygen), and chronic pain syndrome. During a review of Resident 3 ' s Minimum Data Set (MDS - a resident assessment tool) dated 12/1/2024, the MDS indicated the resident ' s cognitive (the mental action…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a document that summarizes a resident's needs, goals, and care/treatment) for one of three sampled residents (Resident 1), who was identified to have an amputation (the action of surgically cutting off a limb). This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 6/10/2024 and readmitted the resident on 9/5/2024 with diagnoses that included partial traumatic amputation of right mid foot and peripheral vascular disease (PVD - a disorder that reduces blood flow to a body part outside of the brain or heart). During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool) dated 9/12/2024, the MDS indicated Resident 1's cognitive skills (the mental action or process of acquiring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's policy on skin assessment as evidenced by failing to ensure reassessments were done timely using the Braden Scale (a standardized tool used to assess a resident's risk for developing pressure ulcer [injury to skin and underlying tissue resulting from prolonged pressure on the skin]) for two of three sampled residents (Resident 2 and Resident 3). This deficient practice had the potential to negatively affect the delivery of care and services to Resident 2 and Resident 3. Findings: a. During a review of Resident 2's admission Record, the admission Record indicated the facility originally admitted Resident 2 on 11/1/2023 with diagnoses that included chronic respiratory failure (condition in which not enough oxygen passes from your lungs into your blood), human immunodeficiency virus (HIV- a virus that attacks and weakens the body's immune system), and personal history of sudden cardiac arrest (sudden, unexpected loss of heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor a resident for 72 hours after a Change of Condition (COC- sudden deviation from a resident's baseline in physical, cognitive [involving the processes of thinking and reasoning], behavioral, or functional domains) was completed for an abuse allegation for one of two sampled residents (Resident 1). This deficient practice had the potential to place the resident at risk of not receiving appropriate care due to the lack of monitoring and had the potential to negatively affect the resident's psychosocial (the mental, emotional, social, and spiritual effects of a disease) well-being and delay in attaining the resident's highest practicable mental and psychosocial well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 11/10/2024 with diagnoses that included spinal stenosis (spaces inside the bones of the spine get too small), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care consistent with the professional standards of practice to help prevent pressure ulcer (also known as pressure injury, an injury to skin and underlying tissue resulting from prolonged pressure on the skin) for one of seven sampled residents (Resident 3) by failing to ensure weekly wound monitoring assessments for pressure ulcer were done on a weekly basis. This deficient practice had the potential for development and worsening of pressure ulcer to Resident 3. Findings: During a review of Resident 3's admission Record indicated Resident 3 was admitted to the facility on [DATE] with diagnoses that included nontraumatic intracerebral hemorrhage (a subtype of stroke that occurs when blood pools in the brain without trauma or surgery), hypertensive emergency (a sudden, severe increase in blood pressure along with signs of organ damage), and sepsis (a life-threatening condition that occurs when the body's response to an infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow its policy and procedure (P&P) titled Fall Management Program for one of three sampled residents (Resident 1), when on 7/22/2024, Certified Nurse Assistant (CNA 1) did not utilize a geriatric-shower chair (Geri-chair- a large, padded wheeled chair that can be used in the shower that is designed to assist residents with limited mobility) while providing shower assistance to Resident 1. This deficient practice resulted in Resident 1 having an assisted fall (when a resident falls and a staff member is present to help the resident to the ground or break the fall) while in the shower, and placed Resident 1 at risk for injury and decreased quality of life. Findings: During a review of Resident 1's admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included parkinsonism (a progressive disease of the nervous system marked by tremor [involuntary quivering movement],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure monitoring for changes in urine characteristics and signs and symptoms of a urinary tract infection (UTI - an infection in any part of the urinary system) for a resident with an indwelling catheter (a flexible tube that drains urine from the bladder) was done for one of five sampled residents (Resident 1). This deficient practice had the potential for a delay in care and services and potential for Resident 1 to develop an unrecognized UTI. Findings: During a review of Resident 1's admission Record, the document indicated the facility originally admitted the resident on 9/21/2022 and readmitted the resident on 7/14/2024 with diagnoses including but not limited to sepsis (a life-threatening complication of an infection), multiple sclerosis (MS- a chronic, progressive disease involving damage to the nerve cells in the brain and spinal cord), and functional quadriplegia (a partial to complete paralysis [complete or partial loss of muscle function] of the upper and lower limbs). During a review of Resident 1's Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a person-centered care plan (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) for four of 34 sampled residents (Resident 115, 67, 103, and 427) by failing to: 1. Develop a care plan addressing Resident 115's visual impairment. 2. Develop a care plan addressing Resident 67, Resident 103, and Resident 427's use of a low air loss mattress (LAL - a specialty bed that alternates pressure to help heal and prevent pressure ulcers [an injury that breaks down the skin and underlying tissue when an area of skin is placed under pressure]). Findings: 1. A review of Resident 115's admission Record indicated the facility readmitted the resident on 5/23/2024 with diagnoses that included muscle weakness, type 2 diabetes mellitus, and primary open-angle glaucoma (occurs when resistance builds up in your eye's drainage canals).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure the low air loss mattress (LAL - a specialty bed that alternates pressure to help heal and prevent pressure ulcers [an injury that breaks down the skin and underlying tissue when an area of skin is placed under pressure]) or alternating pressure mattress (APP - uses air to redistribute pressure across a sleeping surface) was set correctly for two of 34 sampled residents (Resident 35 and 117). 2. Ensure there was a physician's order for use of a LAL mattress for two of 34 sampled residents (Resident 427 and 40) These deficient practices had the potential to increase the resident's risk of skin breakdown or delay the treatment of pressure ulcers. Findings: 1.a. A review of Resident 35's admission Record indicated the facility originally admitted the resident on 1/2/2019 and readmitted the resident on 3/9/2024 with diagnoses including Parkinson's disease (a chronic, degenerative brain disorder that affects the nervous system and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate documentation of the administration of a medication order for Netarsudil Dimesylate Ophthalmic Solution (generic name for Rhopressa Ophthalmic Solution , an eye drop medication used to lower eye pressure in people with glaucoma [a condition in which increased pressure in the eye can lead to gradual loss of vision] or ocular hypertension [a condition where the pressure inside the eye is higher than normal]) by transcribing twice (generic name and brand name) in the electronic Medication Administration Record (MAR- the report that serves as a legal record of the medications administered to a resident of a facility by a health care professional) for one of one resident (Resident 115) reviewed under Quality of Care. This deficient practice placed Resident 115 at risk for receiving the eye drop medication twice which could lead to adverse effects (an undesired effect of a drug) such as eye redness, severe eye pain, and blurred vision). Findings: A review of Resident 115's admission Record indicated the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a facility staff knocked and asked permission prior to going inside a resident's room for one of two rooms (Room A) observed during a facility tour. This deficient practice violated the resident's rights to be treated with respect and dignity which had the potential to affect the resident's sense of self-worth and self-esteem. Findings: During a concurrent observation and interview on 7/8/2024 at 10:30 a.m., observed Certified Nurse Assistant 2 (CNA 2) enter Room A with three resident occupants without knocking and asking permission to enter the room. CNA 3 then proceeded to the third bed and provided patient care. Upon exiting Room A, CNA 3 was asked why she did not knock prior to entering the residents' room. CNA 3 stated that she forgot and explained that she should have knocked prior to entering as a show of respect to the residents. CNA 3 stated that this facility is the resident's home and their privacy should be respected and upheld their dignity by respecting their personal space. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an informed consent (a process in which patients are given important information, including possible risks and benefits, about a medical procedure or treatment) was obtained from a resident and/or the resident's responsible party (person, usually a family member who makes medical decisions for a resident) for one of two sampled residents (Resident 114) regarding the use of an antipsychotic medication (a medication used to treat psychosis [a mental condition in which thought, and emotions are so affected that contact is lost with external reality]). This deficient practice had the potential for the resident and/or the resident's responsible party to not be informed on medication therapy decisions that may affect a resident's health conditions. Findings: A review of Resident 114's admission Record indicated the facility originally admitted the resident on 4/28/2024 and readmitted the resident on 5/23/2024 with diagnoses including muscle weakness and unspecified dementia (decline in memory or other thinking skills…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's call light (a device used by a resident to signal his/her need for assistance from staff) was within reach for one of one sampled resident (Resident 62). This deficient practice had the potential to cause a delay in resident care and for the resident's needs to remain unmet. Findings: A review of Resident 62's admission Record indicated the facility admitted the resident on 9/1/2020 with diagnosis of head and skull injury and liver failure (loss of liver function). A review of Resident 62's Minimum Data Set (MDS, a comprehensive standardized assessment and screening tool) dated 5/31/2024, indicated Resident 62 had severe cognitive (mental action or process of acquiring knowledge and understanding) impairment. The MDS indicated Resident 62 was dependent (helper does all of the effort, resident does none of the effort to complete the activity) on staff for activities of daily living (ADLs - activities related to personal care). During an interview on 7/8/2024 at 11:41 a.m., with Resident 62,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Restorative Nursing Assistant 1 (RNA 1) provided privacy to a resident while the resident received exercises for one of 34 sampled residents (Resident 35). This deficient practice violated the resident's right to privacy. Findings: A review of Resident 35's admission Record indicated the facility originally admitted the resident on 1/2/2019 and readmitted the resident on 3/9/2024 with diagnoses including Parkinson's disease (a chronic, degenerative brain disorder that affects the nervous system and muscle control), quadriplegia (a type of paralysis that results from a spinal cord injury that affects the body from the neck down), contracture (a permanent tightening of muscles, tendons, ligaments, skin, or other tissues that can cause joints to shorten and become stiff) of the right and left hand, and generalized muscle weakness. A review of Resident 35's History and Physical (H&P - a physician's examination of a resident that includes a medical history and a physical exam), dated 5/2/2024, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to permit one of one sampled resident (Resident 71) to return to the facility after hospitalization. Resident 71 was permitted to the facility on 7/10/2024. This deficient practice subjected Resident 71 to an unnecessary prolonged hospitalization. Findings: During a review of Resident 71's Face Sheet, the face sheet indicated the resident was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included acute (sudden) and chronic (on-going) respiratory failure with hypoxia (condition in which one does not have enough oxygen for their body tissues), and dependence on a ventilator (a machine used to support or replace breathing of one who cannot breathe on their own). During a review of Resident 71's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 6/22/2024, the MDS indicated that Resident 71 was severely impaired in cognition (the process of acquiring knowledge and understanding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident, who was assessed as unsafe to self-administer medications, was not left unattended with a bottle of antacid (a medication that relieves heartburn in the stomach by reducing the amount of acid in the stomach) at the bedside for another resident to take for one of one sampled resident (Resident 44). This deficient practice had the potential for other residents to enter the room and take the medication. Findings: A review of Resident 44's admission Record indicated the facility admitted the resident on 11/20/2017 and re-admitted the resident on 9/5/2022 with diagnoses that included gastric ulcer (a sore that develops on the lining of the stomach). A review of Resident 44's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 6/10/2024, indicated Resident 44 was cognitively (the process of acquiring knowledge and understanding through thought, experience, and the senses) intact with skills required for daily decision making. The MDS indicated Resident 44 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure that Licensed Vocational Nurse 4 (LVN 4) checked the placement of the gastrostomy tube (G-tube - a flexible tube surgically inserted through the abdomen into the stomach for feeding, fluid, and medication administration) before administering medications for one of two sampled residents (Resident 81) observed during the medication pass (the process through which medication is administered to a resident) observation. This deficient practice placed Resident 81 at risk for injury if medications were administered into a displaced (outside the stomach) G-tube. 2. Ensure the G-tube feeding bottle was labeled for one of 34 residents (Resident 80) who were prescribed with G-tube feeding. This deficient practice placed Resident 80 at risk for infection from spoiled G-tube feeding formula since it was unknown when the G-tube feeding bottle was changed or started. Findings: 1. A review of Resident 81's admission Record indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's as needed (PRN) lorazepam (medication used to treat anxiety [intense, excessive, and persistent worry and fear about everyday situations]) had a specific duration for one of 34 sampled residents (Resident 35). This deficient practice had the potential to place the resident at increased risk of experiencing adverse side effects (undesired harmful effect resulting from a medication or other intervention). Findings: A review of Resident 35's admission Record indicated the facility originally admitted the resident on 1/2/2019 and readmitted the resident on 3/9/2024 with diagnoses that included epileptic seizures (brief, involuntary episodes of electric activity in the brain that can affect a person's movements, feelings, and consciousness). A review of Resident 35's History and Physical (H&P - a physician's examination of a resident that includes a medical history and a physical exam), dated 5/2/2024, indicated the resident does not have the capacity to understand and make decisions. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain accurate medical records for one of 34 sampled resident (Resident 478) by failing to ensure Licensed Vocational Nurse 2 (LVN 2) document the correct location of Resident 478's body part where the blood pressure (BP- the pressure of blood on the walls of your arteries as your heart pumps blood around your body) reading was obtained. This deficient practice had the potential to result in confusion regarding Resident 478's condition and what care and services were provided to Resident 478. Findings: A review of Resident 478's admission Record indicated the facility admitted Resident 478 on 6/27/2024 with diagnoses that included end stage renal disease (a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular course of long-term dialysis [a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly] or a kidney transplant [surgery to place a healthy kidney] to maintain life). A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1. Ensure Licensed Vocational Nurse 8 (LVN 8) donned (to put on) a gown prior to administering medications via gastrostomy tube (G-tube - a flexible tube surgically inserted through the abdomen into the stomach for feeding, fluid, and medication administration) for one of 34 sampled residents (Resident 77). 2. Ensure a resident, who had a g-tube, was placed on enhanced barrier precautions (EBP - an infection control method that uses targeted gown and gloves to reduce the spread of multidrug-resistant organisms [MDROs - microorganisms, mainly bacteria, that are resistant to one or more classes of antimicrobial [a substance that kills microorganisms such as bacteria or mold, or stops them from growing and causing disease agents]) for one of 34 sampled residents (Resident 278). These deficient practices placed the residents at increased risk of developing an infection. Findings: 1. A review of Resident 77's admission Record indicated the facility originally admitted the resident on 7/15/2022 and readmitted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained residents' dignity by failing to ensure the urinary drainage bag (a bag that collects the urine drained from the bladder via a catheter [a tube inserted into the bladder to allow urine to drain freely]) was covered with a privacy bag for two of three sampled residents. (Resident 2 and Resident 3) This deficient practice had the potential to negatively affect residents' psychosocial wellbeing and loss of dignity. Findings: A review of Resident 2's admission Record indicated the facility readmitted the resident on 4/14//2024 with diagnoses that included acute (very serious, extreme, or severe) and chronic (persisting for a long time) respiratory failure (a serious condition that makes it difficult to breathe on your own) and benign prostatic hyperplasia (condition in which the prostate gland [a gland in the male reproductive system] is larger than normal). A review of Resident 2's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-04 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staffing information of the actual hours worked by licensed and unlicensed nursing staffing directly responsible for resident care per shift was posted daily as indicated in the facility's policy and procedure (P&P) on Nurse Staffing Information. This deficient practice had the potential to keep residents and visitors unaware of the total number of staff and the actual hours worked by the staff in the facility. Findings: During an observation on 6/3/2024 at 3:30 p.m., observed in front of the Admission's Office, a facility document titled Daily Nurse Staffing Information, dated 6/3/2024. During an observation on 6/4/2024 at 12:30 p.m., observed in front of the Admission's Office, a facility document titled Daily Nurse Staffing Information, dated 6/4/2024. During a concurrent observation, interview, and record review with the Nursing Staffing Coordinator (NSC) on 6/4/2024 at 12:47 p.m., the NSC observed the facility's document titled Daily Nurse Staffing Information, dated 6/4/2024 posted and framed in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices by failing to ensure two of three sampled resident's (Resident 2 and Resident 3) urinary drainage bags were not touching the floor. This deficient practice had the potential for contamination (unintentional transfer of bacteria/germs or other contaminants from one surface to another) of the urinary bag which may in turn cause infection. Findings: A review of Resident 2's admission Record indicated the facility readmitted the resident on 4/14/2024 with diagnoses that included acute (very serious, extreme, or severe) and chronic (persisting for a long time ) respiratory failure (a serious condition that makes it difficult to breathe on your own) and benign prostatic hyperplasia (condition in which the prostate gland [a gland in the male reproductive system] is larger than normal). A review of Resident 2's Minimum Data Set (MDS- a standardized assessment and screening tool) dated 4/21/2024, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-01 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that three of three sampled residents (Resident 2, Resident 3, and Resident 4) were not prescribed permethrin cream (a medication used to treat scabies [a condition caused by tiny insects called mites] that infest and irritate a person's skin) and ivermectin (a medication that treats infections caused by roundworms, threadworms, and other parasites [organism that lives on or in a host organism and gets its food from or at the expense of its host]); medications used to treat scabies, to treat the residents' diagnosis of pruritus (itchiness). This deficient practice had the potential to result in the use of unnecessary medication and cause adverse side effects (an undesired harmful effect resulting from a medication or other intervention). Findings: a. A review of Resident 2's admission Record indicated the facility readmitted Resident 2 on 2/21/2024 with diagnoses that included pneumonia (an infection that involves one or both lungs, which may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to maintain good grooming and personal hygiene for two of three sampled residents (Resident 2 and Resident 4). This deficient practice resulted in Resident 2 and Resident 4 having long, untrimmed fingernails that had the potential to result in a negative impact on the resident's self-esteem and self-worth. Findings: a. A review of Resident 2's admission Record indicated the facility readmitted Resident 2 on 2/21/2024 with diagnoses that included pneumonia (an infection that involves one or both lungs, which may fill with fluid), chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood), encounter for attention to tracheostomy (provides an air passage to help you breathe when the usual route for breathing is somehow blocked or reduced), and unspecified intellectual disabilities (term used when there are limits to a person's ability to learn at an expected level…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the peripheral (the arms, hands, legs, and feet) intravenous (IV- into the vein) catheter (a thin plastic tube inserted into a vein using a needle) policy was implemented to provide safe care to prevent complications for one of three sampled residents (Resident 1). This deficient practice had the potential to place Resident 1 at risk for developing complications such as inflammation of the vein and infection. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 12/13/2023 with diagnoses that included with acute respiratory failure (ARF - occurs when your lungs cannot release enough oxygen into your blood, which prevents your organs from properly functioning and affects your breathing) with hypoxia (low levels of oxygen in your body tissues) and tracheostomy (a surgically created hole in your windpipe [air passage from the throat to the lungs] that provides an alternative airway for breathing). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Registered Nurse 1 (RN 1) administered medication as ordered by the physician for one of six sampled residents (Resident 1). This deficient practice had the potential to result in a delay of necessary care and treatment and could lead to adverse health outcome for Resident 1. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 12/13/2023 with diagnoses that included with acute respiratory failure (ARF - occurs when your lungs cannot release enough oxygen into your blood, which prevents your organs from properly functioning and affects your breathing) with hypoxia (low levels of oxygen in your body tissues) and tracheostomy (a surgically created hole in your windpipe [air passage from the throat to the lungs] that provides an alternative airway for breathing). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care-screening tool), dated 12/26/2023, indicated the resident was able to understand others and understood by others. The MDS further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its policy and procedure on abuse (willful infliction of injury with resulting physical harm, pain or mental anguish) for one of three sampled residents (Resident 5) when on 12/8/2023 at approximately 10:45 a.m. Resident 5 reported an allegation of verbal abuse that occurred on 12/7/2023. The facility failed to: 1. provide documented evidence that a Situation, Background, Assessment and Recommendation (SBAR - a communication tool that helps provide essential, concise information about the condition of a resident) Form was completed. 2. ensure Resident 5 was monitored every shift for 72 hours for emotional distress or negative outcome as a result of the alleged verbal abuse. These deficient practices could have resulted in Resident 2 needing care or emotional support which was not provided. Findings: 1. A review of Resident 5's admission Record indicated the facility admitted the resident on 9/1/2020 with diagnoses that included traumatic (results from a violent blow or jolt to the head or body) subdural…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a comprehensive care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) to address the use of a long arm splint (device applied for elbow and forearm injuries to limit movement of the elbow) for one of three sampled residents (Resident 3). This deficient practice had the potential outcome to have a negative effect on Resident 3's quality of life, as well as the quality of care and services received. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on 10/31/2023 with diagnoses that included fibromyalgia (chronic [long-lasting] disorder that causes pain and tenderness throughout the body), fracture (broken bone) of shaft of humerus (a break of the upper arm bone), left arm, and fracture of shaft of humerus, right arm. A review of Resident 3's Minimum Data Set (MDS - an assessment and care screening tool) dated 11/7/2023 indicated the resident sometimes had the ability to make self-understood and sometimes had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that one of two sampled residents (Resident 3) received prescribed pain medication as ordered by the physician. This deficient practice of not administering pain medications as prescribed may lead to inadequate management of resident's pain. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on 10/31/2023 with diagnoses that included fibromyalgia (chronic [long-lasting] disorder that causes pain and tenderness throughout the body), fracture (broken bone) of shaft of humerus (a break of the upper arm bone), left arm, and fracture of shaft of humerus, right arm. A review of Resident 3's Minimum Data Set (MDS - an assessment and care screening tool) dated 11/7/2023 indicated the resident sometimes had the ability to make self-understood and sometimes had the ability to understand others. The MDS further indicated that Resident 1 had severely impaired cognition (mental action or process of acquiring knowledge and understanding through thought, experience, and the senses). A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the call light system (a tool that allows residents to communicate with nurses that they need assistance) was in good working condition for one of three sampled residents (Resident 1). This deficient practice had the potential to result in a delay in nursing care and service for Resident 1. Findings: A review of Resident 1's admission Record indicated the facility admitted Resident 1 on 8/4/2023 with diagnosis that included respiratory failure (a serious condition that makes it difficult to breathe on your own), tracheostomy (procedure to help air and oxygen reach the lungs by creating an opening into the trachea [windpipe]), and dependence on renal dialysis (treatment that helps your body remove extra fluid and waste products from your blood when the kidneys are not able to). A review of Resident 1's Minimum Data Set (MDS- a standardized assessment and screening tool) dated 11/11/2023, indicated Resident 1 has no speech, rarely/never makes himself understood, rarely/never has the ability to understand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' call lights were placed within reach for two of five sampled residents (Resident 1 and Resident 2). This deficient practice placed the residents at risk of inability to summon health care workers as needed to receive assistance that may include urgent care. Findings: a. A review of Resident 1's admission Record indicated the facility admitted the resident on 8/7/2023 with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) and left arm fracture (broken bone). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 8/14/2023, indicated the resident was able to sometimes understand others and was able to sometimes make self-understood. The MDS further indicated that Resident 1 required total assistance from staff with bed mobility, transfer, dressing, eating, toilet use, and personal hygiene. b. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 1) was provided Restorative Nursing Assistant (RNA- specially trained Certified Nursing Assistant who use specialized techniques to maintain and improve each resident's abilities and functions) services as ordered. This deficient practice had the potential to result in a decline in range of motion (ROM) for Resident 1. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 8/7/2023 with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) and left arm fracture (broken bone). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 8/14/2023, indicated the resident was able to sometimes understand others and was able to sometimes make self-understood. The MDS further indicated that Resident 1 required total assistance from staff with bed mobility, transfer, dressing, eating, toilet use, and personal hygiene. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-22 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was provided the correct x-ray (imaging study that takes pictures of bones and tissues inside the body) as order by the physician. Resident 1 had an order for a left hip x-ray on 9/1/2023, however a chest x-ray was competed. This deficient practice had the potential in a delay in necessary care and services. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 8/7/2023 with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) and left arm fracture (broken bone). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 8/14/2023, indicated the resident was able to sometimes understand others and was able to sometimes make self-understood. The MDS further indicated that Resident 1 required total assistance from staff with bed mobility, transfer, dressing, eating, toilet use, and personal hygiene. A review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement infection control practices by: 1. Failing to ensure one of two sampled staff (Certified Nursing Assistant 20 [CNA 20]) donned (put on) a face shield (a protective covering for all or part of the face) while caring for a Coronavirus disease -2019 (COVID-19, a highly contagious viral infection that can trigger respiratory tract infection) positive resident. 2. Failing to ensure two of three sampled staff (Certified Nursing Assistant 21 [CNA 21] and Registered Nurse 1 [RN 1]), donned (put on) Personal Protective Equipment (PPE- refers to protective clothing for the eyes, head, ears, hands, respiratory system, body, and feet) in the correct order sequence which was for the gown to be put on first, followed by a mask, then a face shield, and lastly gloves as per facility policy during an observation demonstration. 3. Failing to ensure the facility conducted COVID-19 response testing (testing to identify asymptomatic [without signs and symptoms] infections to prevent further spread of COVID-19) on day one (1) (for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-18 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents' call lights (bedside button tethered into the wall in a patient's room which directs signals to the nursing station; a call light usually indicates that the patient has a need requiring attention from the nurse on duty) were within reach for two (Residents 163 and 14) out of four sample residents investigated for call lights. This deficient practice had the potential to result in residents' needs not being met. Findings: a. A review of the admission record indicated Resident 163 was admitted to the facility, on 02/13/2022, with diagnoses that included bacterial pneumonia (an infection in the lungs caused by certain bacteria), shortness of breath, and congestive heart failure (CHF - occurs when the heart muscle does not pump as well as it should). A review of the History and Physical, dated 02/15/2022, indicated Resident 163 had the capacity to understand and make decisions. During an observation, on 02/15/2022 at 10:58 a.m., Resident 163 was awake in bed with the resident's call light on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-18 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff informed and provided residents and/or their responsible party with written information in regard to the right to formulate an advance directive (a written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) for four (Resident 25, 57, 62 and 78) of nine sampled residents. This deficient practice violated residents' and/or their representatives' right to be fully informed of the option to formulate an advance directive and had the potential to cause conflict due to lack of communication regarding residents' wishes about their medical treatment. Findings: a. A review of the admission record indicated Resident 25 was admitted to the facility, on 11/16/2021, with diagnoses including sepsis (potentially life threatening condition that occurs when the body's response to an infection damages its own tissues), type 2 diabetes mellitus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the needed care and services were resident centered as evidenced by: 1. The interventions for Resident 56's agitation and crying were ineffective and the physician was not notified with lack of an assessment from the licensed nurse for one of two sampled residents. This deficient practice had the potential to affect Resident 56's well-being. Findings: A review of admission record indicated Resident 56 was admitted to the facility, on 9/19/2020, with diagnoses that included intracerebral hemorrhage (a common subtype of stroke which refers to bleeding into the substance of the brain in the absence of trauma or surgery), metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood and can lead to personality changes), dementia with behavioral disturbance (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment), Alzheimer's Disease (a brain disorder that slowly destroys memory and other important mental functions), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the kitchen in a clean, safe, and sanitary condition in which food was stored, prepared, and served in accordance with professional standards of food service safety by failing to ensure an open bag of uncooked pasta was stored in a container with a tight-fitting lid and labeled with an open date. This deficient practice had the potential to result in harmful bacteria growth that could lead to foodborne illnesses (illness caused by the ingestion of contaminated food or beverages). Findings: During a concurrent observation and interview with the Dietary Services Supervisor (DSS) on 02/15/2022 at 07:45 a.m., observed a bag of opened pasta stored in the kitchen without an open date. There was no expiration date indicated in the bag of pasta. The pasta was not stored in a storage container with tight fitting lid. The DSS stated the bag of pasta should have been labeled with an open date so staff will know when to discard the pasta. During an interview on 02/18/2022 at 07:28 a.m., with the Registered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure the Sitter assigned for Resident 211 (looks after the resident at bedside) in the yellow zone (cohort for newly admitted or readmitted residents, residents who leave the facility for 24 hours or longer, residents who have symptoms, close contact to a known coronavirus disease 2019 [COVID-19 - a highly contagious respiratory illness capable of producing severe symptoms] case, all residents on the unit or wing where a case was identified in resident or healthcare personnel, residents with severely immunocompromised conditions/treatments, and residents with indeterminate test results) don (put on) and doff (take off) an isolation gown appropriately and ensure the Sitter did not bring his personal drink inside the yellow zone room. These deficient practices increase the risk of spreading COVID-19 to residents and staff. 2. Ensure the residents' oxygen tubings were labeled with the date of when they were last changed for two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 28) were provided in advance information of treatment risk and benefits, options, and alternatives. Director of Staff Development (DSD) did not sign as obtaining a telephone informed consent (the resident or family was provided information regarding the side effects of a vaccine or any treatment before making a medical decision to either agree or refuse a vaccine or treatment) from Family Member 1 (FM 1). This deficient practice may result to inaccuracy of resident's medical record and violated resident rights for informed consent. Findings: A review of Resident 28's admission Record (Face Sheet) indicated the facility admitted the resident on 06/06/2021 with diagnoses included diabetes (a disorder in which the body does not produce enough or respond normally to insulin, causing blood sugar [glucose] levels to be abnormally high), hypertension (uncontrolled elevated blood pressure) and dementia (a decline in memory, language, problem-solving and other thinking skills that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-18 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a restraint (device that limits ones' movements) -free environment which provided the least restrictive measures as indicated in the facility's policy for one (Resident 105) of two residents reviewed for restraints by: 1. Failing to ensure an assessment was completed by a licensed nurse prior to the application of hand mitten (soft device that covers the hands to prevent residents from pulling out anything) and to ensure the restraining device was used to treat a medical condition. 2. Failing to document frequent observations of the condition of the skin and the release of the restraint every two hours for toileting and/or repositioning. These deficient practices had the potential to violate the resident's right to be free from any restraints that were imposed for reasons other than of treatment of the resident's medical symptoms. Findings: A review of the admission record indicated Resident 105 was admitted to the facility, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit the Minimum Data Set (MDS- an assessment and care screening tool) within 14 days of the completion of a resident's assessment for one out of one resident (Resident 3) investigated under the facility task Resident Assessment. This deficient practice had the potential to delay care and services for Resident 3. Findings: A review of the admission record indicated Resident 3 was admitted to the facility, on 08/16/2021 and readmitted on [DATE], with diagnoses including heart failure, hypertension (elevated blood pressure) and diabetes mellitus ((a group of diseases that result in too much sugar in the blood). During a concurrent interview and record review, on 2/18/20 at 11:28 a.m., the Centers for Medicare and Medicaid Services (CMS) Submission Reports were reviewed with the Minimum Data Set Coordinator Nurse (MDSCN). The CMS Submission Reports indicated the submission date was more than 14 days after assessment. The MDSCN stated this was a late…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop a comprehensive plan of care that addressed the resident's left heel diabetic ulcer (open sore or wound) with measurable objectives and interventions for one (Resident 25) of 24 sampled residents. This deficient practice placed Resident 25 at risk for not receiving the necessary services and treatment which may subsequently worsen or delay the healing of Resident 25's left foot diabetic ulcer. Findings: A review of the admission record indicated Resident 25 was admitted to the facility, on 11/16/2021, with diagnoses including sepsis (a potentially life threatening condition that occurs when the body's response to an infection damages its own tissues), type 2 diabetes mellitus (a condition that affects the way the body processes blood sugar), and peripheral vascular disease (PVA, a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs). A review of the Minimum Data Set (MDS- a standardized assessment and screening tool), dated 11/23/2021, indicated Resident 25's cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one out of one resident (Resident 262) was provided care and services to maintain good grooming and personal hygiene. This deficient practice resulted in Resident 262 having long and untrimmed fingernails that had the potential to result in a negative impact on the resident`s self-esteem and self-worth. Findings: A review of the admission record indicated Resident 262 was admitted to the facility, on 01/21/2022, with diagnoses including muscle weakness, benign prostatic hyperplasia- prostate gland enlargement), and diabetes mellitus (a group of diseases that result in too much sugar in the blood). A review of the Minimum Data Set (MDS- a standardized assessment and screening tool), dated 01/28/2022, indicated Resident 262's cognitive skills (cognition refers to conscious mental activities, and include thinking, reasoning, understanding, learning, and remembering) for daily decision making was moderately impaired. The MDS indicated Resident 262 required extensive assistance with transfer, dressing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents' low air loss mattresses (LALM - a pressure-relieving mattress used to prevent and treat pressure ulcers [a wound that occurs as a result of prolonged pressure on a specific area of the body]) was set according to the resident's weight per manufacturer's guidelines, for two (Resident 25 and 80) out of four sampled residents investigated for pressure ulcer/injury. This deficient practice placed the resident at risk for discomfort and development of pressure ulcers. Findings: a. A review of the admission record indicated Resident 25 was admitted to the facility, on 11/16/2021, with diagnoses including sepsis (a potentially life threatening condition that occurs when the body's response to an infection damages its own tissues), type 2 diabetes mellitus (a condition that affects the way the body processes blood sugar), and peripheral vascular disease (PVA, a circulatory condition in which blood vessels reduce blood flow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide appropriate treatment and services for two of two sampled residents (Residents 105 and 211) investigated for urinary catheter (a flexible tube used to empty the bladder and collect urine in a drainage bag) or urinary tract infection (UTI- an infection in any part of the urinary system, bladder, or urethra [the tube through which urine leaves the body]) care area by: 1. Failing to promptly assess changes in the characteristics in the Resident 105's urine and by failing to notify the physician of the change of condition (COC). This deficient practice had the potential to result in a delay of care and services and had the potential to cause discomfort to the resident. 2. Failing to ensure Resident 211's indwelling urinary catheter drainage tubing was kept off the floor. This deficient practice had the potential to cause increased risk of infection from cross contamination (unintentional transfer of bacteria/germs or other contaminants…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of two sampled residents (Resident 97) with peripheral intravenous (IV) catheter (an intravenous catheter that is threaded into a peripheral vein) was provided safe care to prevent complications. This deficient practice had the potential to place Resident 97 at risk for developing complications such as inflammation of the vein and infection. Findings: A review of Resident 97's admission Record indicated the resident was admitted on [DATE] with diagnoses including but not limited to acute respiratory failure (occurs when the respiratory system is unable to either adequately absorb oxygen) with hypoxia (absence of enough oxygen in the tissues to sustain bodily functions) tracheostomy status (a hole that surgeons makes through the front of the neck and into the windpipe to relieve an obstruction to breathing), gastrostomy status (a surgical opening into the stomach used for feeding usually thru a feeding tube), and dysphagia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident received the volume of oxygen ordered by the physician for one of four sampled residents (Resident 91). Resident was given instead of This deficient practice resulted in Resident 91 receiving more oxygen than required and can negatively impact Resident 91's well-being. Findings: A review of Resident 91's admission Record indicated the facility admitted the resident on 01/12/2022 with diagnoses including chronic respiratory failure (a group of lung diseases that block airflow and make it difficult to breathe). A review of Resident 91's History and Physical exam dated 01/12/2022, indicated the resident had the capacity to understand and make decisions. A review of Resident 91's Minimum Data Set (MDS - a standardized assessment and screening tool) dated on 01/19/2022 indicated, Resident 91's cognition (thought process) for daily decision making was intact. The MDS also indicated, Resident 91 needed extensive assistance for bed mobility, transfer, toilet use, and personal hygiene. A record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for two out of two sampled residents (Resident 6 and Resident 84) by: 1. Failing to ensure that a licensed nursing staff gave Resident 6 the prescribed amount of calcium carbonate (also known as TUMS - dietary supplement used as an antacid to relieve heartburn, acid indigestion, and upset stomach). 2. Failing to ensure that a licensed nursing staff did not leave the calcium carbonate on top of Resident 6's bedside table without an order for self-administration of oral medications. 3. Failing to ensure that the Catapres patch (medication used to help lower blood pressure to manage hypertension [high blood pressure]) was administered as ordered by the physician to Resident 84. These deficient practices had the potential for causing adverse side effects (any unexpected or dangerous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility food service staff failed to honor food preferences that had been identified on the diet tray card for one (Resident 95) of six sampled residents. This deficient practice had the potential for the resident to have a lesser food intake during mealtimes which may lead to weight loss. Findings: A review of Resident 95's admission Record (a document that gives a patient's information at a quick glance) indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included but not limited to acute respiratory failure with hypoxia (means that a person is not exchanging oxygen properly in their lungs due to swelling or damage to the lungs), encephalopathy (brain disease that alters brain function or structure manifested by declining ability to reason and concentrate, memory loss, personality change, seizures, and twitching), and major depressive disorder (mental health disorder characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain clinical records in accordance with accepted professional standards of practices for one of three sampled residents (Resident 58). Director of Staff Development (DSD) did not document Resident 58 had a pad and wheelchair alarm on 04/01/2022 at day shift (between 7 a.m. to 3:30 p.m.) This deficient practice resulted in inaccurate information entered into the resident's clinical record. Findings: A review of Resident 58's admission Record (Face Sheet) indicated the facility admitted the resident on 12/23/2022 with diagnoses including multiple fractures (broken bones), pneumonia (lung infection) and hypertension (uncontrolled elevated blood pressure). A review of Resident 58's Minimum Data Set (MDS - a comprehensive assessment and care-screening tool) dated 04/02/2022, indicated Resident 58 was unable to comprehend, remember and make decisions. Resident 58 required extensive assistance for activities of daily living (ADLs - personal hygiene, bed mobility, eating and dressing). The MDS also indicated Resident 58 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-06-19 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit a resident's Discharge Minimum Data Set (MDS - a resident assessment tool) timely for one of one sampled resident (Resident 115). This deficient practice had the potential to delay care and services for the resident. Findings: During a review of Resident 115's admission Record, the admission Record indicated the facility admitted the resident on 2/3/2025 with diagnoses including a fracture (broken bone) of the shaft of the right tibia (shin bone). During a review of Resident 115's MDS, dated [DATE], the MDS indicated the resident had intact cognition (thought processes) and required supervision or touching assistance from staff for most activities of daily living (ADLs - activities such as bathing, dressing, and toileting a person performs daily). During a concurrent interview and record review on 6/17/2025 at 4:13 p.m., with Minimum Data Set Nurse 1 (MDSN 1), reviewed Resident 115's Centers for Medicare & Medicaid Services (CMS) Submission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-06-19 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that 27 out of 55 resident rooms (Rm 103, 105, 106, 107, 108, 109, 110, 111, 112, 201, 210, 211, 213, 215, 216, 217, 301, 302, 303, 309, 311, 312, 313, 315, 321, 323, 325) met the square footage requirement of 80 square feet (sq ft- unit of measure) per resident. This deficient practice had the potential to result in inadequate space to provide safe nursing care and privacy for the resident. Findings: During a review of the facility's letter request of room waiver submitted by the Administrator dated 6/16/2025, the letter indicated 27 resident rooms did not meet the 80 square foot requirement per resident. The letter indicated there was still enough space to provide for each resident's care, dignity, and privacy. Room Number: Number of Beds: Sq. Ft: Sq.Ft per Resident: 201 2 159.81 79.91 210 2 156.86 78.43 211 2 156.86 78.43 103 3 215.74 71.91 105 3 219.46 73.15 106 3 211.75 70.58 107 3 213.79 71.26 108 3 212.09 70.69 109 3 212.67 70.89 110 3 224.02 74.67 111 3 211.86 70.62 112 3 219.09 73.03 213 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-15 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's Minimum Data Set (MDS - a resident assessment tool) section regarding the total number of venous ulcers (wounds caused by impaired blood flow in the [veins] blood vessels that return blood to the heart) and arterial ulcers (wounds caused by insufficient blood supply in the [arteries] blood vessels that carry blood away from the heart to the body) was accurate for one of four sampled residents (Resident 1). This deficient practice had the potential to result in a delay in necessary care and treatment. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 3/31/2025 with diagnoses including sepsis (when the body's response to an infection damages its own tissues and organs), metabolic encephalopathy (brain disorder that affect brain function), and acute respiratory failure (lungs cant release enough oxygen into the blood) with hypoxia (low levels of oxygen in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-11 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit a resident's Discharge Minimum Data Set (MDS - a standardized assessment and care screening tool) within 14 days after the Discharge MDS completion date for one of 34 sampled residents (Resident 55). This deficient practice had the potential to delay care and services for the resident. Findings: A review of Resident 55's admission Record indicated the facility originally admitted the resident on 3/16/2023 and readmitted the resident on 1/11/2024 with diagnoses including adult failure to thrive (syndrome of weight loss, decreased appetite and poor nutrition, and inactivity). A review of Resident 55's History and Physical (a comprehensive assessment by a healthcare provider that includes a medical history and a physical exam), dated 1/12/2024, indicated the resident was able to make decisions. A review of Resident 55's MDS, dated [DATE], indicated the resident had moderately impaired cognition (thought processes) and was mostly independent for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-11 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that 27 out of 55 resident rooms met the square footage requirement of 80 square feet (sq ft- unit of measure) per resident. This deficient practice had the potential to result in inadequate space to provide safe nursing care and privacy for the resident. Findings: A review of the facility's letter request of room waiver submitted by the Administrator dated 7/11/2024, indicated 27 resident rooms did not meet the 80 square foot requirement per resident. The letter indicated there was still enough space to provide for each resident's care, dignity, and privacy. Room Number: Number of Beds: Sq. Ft: Sq.Ft per Resident: 201 2 159.81 79.91 210 2 156.86 78.43 211 2 156.86 78.43 103 3 215.74 71.91 105 3 219.46 73.15 106 3 211.75 70.58 107 3 213.79 71.26 108 3 212.09 70.69 109 3 212.67 70.89 110 3 224.02 74.67 111 3 211.86 70.62 112 3 219.09 73.03 213 3 221.18 73.72 215 3 229.96 76.65 216 3 217.59 72.53 217 3 224.30 74.76 301 3 211.58 70.52 302 3 208.20 69.40 303 3 210.38 70.12 309 3 212.30 70.76 311 3 213.40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-02-18 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that 27 out of 55 rooms met the 80 square feet (sq. ft. - unit of measurement) per resident in multiple resident rooms. These 27 rooms consisted of three 2-bed rooms, and twenty four 3-bed rooms. This deficient practice had the potential to result in inadequate useable living space for the residents and working space for the health care givers. Findings: A review of the letter for request of room waiver submitted by the Administrator dated 02/15/2022, indicated 27 resident rooms did not meet the 80 square foot requirement per resident in multiple resident rooms per federal regulation. The letter indicated there was still enough space to provide for each resident's care, dignity, and privacy. The rooms were in accordance with the special needs of the residents, and would not have an adverse effect on the residents' health and safety or impede the ability of any resident in the rooms to attain his or her highest practicable well-being. The Administrator submitted to the survey team a letter to request…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$102,986 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $102,986 — penalty dated 2024-07-11
- Medicare payment denial — starting 2024-08-09 for 404 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PURSUE HEALTH — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 4 of 5 | 3.4 | +0.6 vs chain |
| Quality measures | 4 of 5 | 3.9 | +0.1 vs chain |
The other 6 homes this chain runs (chain average 2.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| PURSUE HEALTH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/23/2025 |
| ESQUIVEL, XAVIER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2023 |
| LYNCH, JOSE | Individual | OPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNF | since 08/01/2014 |
| RUTHERFORD, KEINO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/02/2025 |
| NORTH HILLS WELLNESS GP LLC | Organization | GENERAL PARTNERSHIP INTEREST | since 08/01/2014 |
| RECHNITZ, SHLOMO | Individual | LIMITED PARTNERSHIP INTEREST | since 08/01/2014 |
| NORTH HILLS-LET LLC | Organization | ADP OF THE SNF | since 03/19/2025 |
CMS files one row per role, so the 12 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056367. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.