Samarkand Skilled Nursing Facility
2566 Treasure Drive, Santa Barbara, CA 93105 · Non profit - Corporation · 63 certified beds · (805) 687-0701 Medicare & Medicaid certified
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (5/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 5 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.6% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.3% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.5% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.1% | 1.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 20.5% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 3.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 95.5% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.8% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 22.9% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.2% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.5% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 83.3% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 21.9% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 11.9% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.58 | 2.25 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.25 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
68.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 305 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 125 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.67 therapist hours per resident per day in 2026Q1 — more than 91% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 68.5%CMS range 64.0–72.0 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.4%CMS range 6.2–11.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 4.1–9.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 63 beds and averages 56.6 residents a day — about 90% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.38 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.92 hrs/resident/day on weekends vs 4.56 on weekdays — 14% thinner on weekends. RN hours go from 0.65 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · D2026-05-07 · tag F0837 — isolatedEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to implement its policy and procedure for the timely reporting of unusual occurrences to the State Agency, California Department of Public Health (CDPH), when one resident (Resident 1) experienced a fall with fracture on 2/28/26 and it was not reported to CDPH until 4/30/26.This failure had the potential to delay the investigation of the State Agency and affect the health, safety, or welfare of residents.During a review of the Face Sheet (FS) for Resident 1, undated, FS indicated Resident 1, a [AGE] year-old female, admitted on [DATE] with diagnosis including Dementia (a decline in mental ability affecting memory, communication, reasoning, and behavior), Osteoarthritis (a degenerative disease causing bones to wear away leading to pain, stiffness, and swelling), and unsteadiness on feet.During a review of the Resident Note Entry (RNE), dated 3/2/26, for Resident 1, the RNE indicated in part . reviewed and discussed fall on 2/28/26', and Resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure ensure that the daily posted nurse staffing information accurately reflected the actual staff on duty.This failure had the potential to result in inaccurate information being available to residents and the public.During a concurrent observation and interview on 1/20/26 at 11:12 a.m., with the Director of Nursing (DON) and the Certified Nurse Assistant (CNA)/Scheduler Coordinator (CSC) [a CNA tasked with assisting in scheduling of licensed and non-licensed staff), the posted Direct Care Staff Report was observed and reviewed, the daily nurse staffing posted had inconsistencies/inaccuracies:11/22/25 missing date and census.11/23/25 missing date and census.12/20/25 census of 59, no RN was scheduled/assigned to work for 24 hours. Later review of the sign-in sheet dated 12/20/25, a different document from the posted daily staffing document, revealed RN coverage for only 4 hours instead of the required 8 hours.1/1/26 census missing.1/7/26 census missing.1/17/26 census missing.1/18/26 census missing.The DON and the CSC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-18 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to ensure the Wander Guard bracelets (a monitoring bracelet that alarms once the bracelet crosses sensors on an exit door) were maintained in safe operating condition for two of three sampled residents (Resident 1 and Resident 2) when the Wander Guard's batteries were not checked nor the bracelets periodically cleaned and disinfected.This facility failure has the potential for the Wander Guards to malfunction resulting in resident elopement (leaving/departing without anyone knowing and unsupervised).During an interview on 9/08/25 at 6:43 p.m. with a licensed nurse (LN1), LN 1 stated she had training to check the placement of the wander guard every shift but was unaware of a process to check if the Wander Guards on the residents are working (are operational) batteries or cleaning.During an interview on 9/10/25 at 11:53 a.m. with the Director of Nursing (DON), the DON stated the facility does not have a process or documentation to verify that the Wander…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-05 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
*REPEAT Deficiency* Based on record review and interview, the facility failed to ensure two of two sampled residents' (Resident 1 and Resident 2) assessments were performed by a registered nurse (RN) to meet professional standards of practice. This facility failure place residents at risk of not being assessed appropriately and potentially resulting in harm to residents. Finding: According to the Nursing Practice Act, Business & Professions Code, Chapter 6, Nursing Section 2725 indicates, .(b) The . RN is accountable for an ongoing comprehensive assessment that includes data collection (LVN data collection contribution), analysis, and drawing conclusions/making judgments in order to: formulate diagnoses and update diagnoses, formulate or change the plan of care, decide on specific activities to implement the plan of care, prioritize and coordinate delivery of care, delegate to nursing care competent staff to deliver required care . RN uses scientific knowledge and experience to make clinical judgments/assessments about observed abnormalities and changes based on a series of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow professional food standards for food safety , when facility : 1. Failed to label food items as to date prepared and expiry date 2. Failed to provide adequate concentration of sanitizing solution in red buckets These failures has the potential for food borne illnesses to the residents. Findings : 1.During an observation on 12/16/24 at 9:50 AM at the kitchen, the following food items were beyond the expiry date: One (1) pack of Ground Beef with a discard date of 12/15/24; six (6) bags of potato wedges with expired date of 11/19/24; One (1) bag of hamburger buns with expiry date of 12/15/24; One (1) bag of diner rolls, unlabeled and undated. During an interview on 12/16/24 at 9:50 AM with Dietary Manager (DM) validates the findings that the identified food were expired. During an observation on 12/17/24 at 10: 36 AM at the kitchen, 4 bags of grapes brought in from the independent living kitchen had no labels with one of the four bags having mold. During an interview on 12/17/24 at 10:36 AM with DM, DM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to provide privacy and confidentiality of resident's electronic health record (name, diagnosis, medication list and other personal information) for two unsampled residents (Resident 13 and 40). Residents 13 and 40's electronic health records were exposed to the public when staff left the facility's computer on. This failure violated Resident 13 and 40's right to privacy. Findings: During an observation on 12/17/24, at 10:10 a.m., the Registered Nurse (LN4) left the medication cart at the Garden Court station with an open computer exposing the Resident 13 and 40's electronic health record. Further observation, two individuals passed by the medication cart while the electronic record were exposed out in public's view. During an interview on 12/17/24, at 10:25 a.m., with the LN 4, LN4 acknowledged Resident 13 and 40's electronic record were left exposed to the public when the computer was left open. LN4 further acknowledged after using residents' electronic medical record, it must be closed at all times. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two unsampled residents (Resident 31 and 37), had their Minimum Data Set (MDS - a core set of screening, clinical, and functional status data elements) records transmitted to Centers for Medicare & Medicaid (CMS) Internet Quality Improvement and Evaluation System (iQIES) within the required timeframes. These failures resulted in delayed validation of the assessment by iQIES and had the potential to result in errors in billing to CMS or payment to the facility and quality ratings of the facility. Findings: During a review of the facility's Centers for Medicare & Medicaid Services' Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, dated 10/2023, the RAI indicated, Timeliness Criteria . Completion Timing . must be no later than 14 days after the Assessment Reference Date . Encoding Data . For a quarterly . encoding must occur within 7 days after the MDS Completion Date . Assessment Transmission . All other MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a care plan for urinary catheter (foley catheter flexible rubberized tube inserted into the urinary tract to drain the urine out) care in one of two sampled residents (Resident 36). This failure has the potential for Resident 36's to have the urinary catheter in place with no follow up or plan of care resulting to urianry tract infections (UTI), dislodgement and other bladder issues. Findings: During an observation on 12/16/24 at 10:45 a.m., Resident 36 was observed in bed with a urinary catheter connected to a urine bag. During a concurrent interview and record review of Resident 36's clinical record, on 12/19/24 at 07:30 a.m., with Licensed Nurse (LN2), the face sheet indicated an admission date of 9/19/24, and a condition of urinary indwelling catheter for obstructive and reflex uropathy ( inability to completely drain urine out of the urinary tract). The Progress notes indicated Resident 36 was hospitalized for UTI on 10/31/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility to failed to review and update the plan of care (CP) after a fall for one of 16 sampled residents (Resident 18). This failure placed Resident 18 at a higher risk for recurring falls secondary to no updated plan in place for staff to follow and implement for prevention. Findings: During an interview on 12/16/24, at 12:15 p.m. with Resident 18, Resident 18 verbalized having a fall two weeks prior; which resulted to a week stay in the hospital . The resident further verbalized while at the hospital an antibiotic treatment was started due to an infection. During a review of Resident 18's hospital Discharge summary, dated [DATE], the discharge summary indicated, Resident 18 was admitted to the hospital after a ground level fall and a diagnosis of septic joint (infection of the joint). Resident was discharged with an intravenous antibiotic administered through the vein) treatment. During a concurrent record review and interview on 12/18/24, 12:05 p.m. with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide an eye drop medication for glaucoma ( degenerating of eye condition leading to vision loss or blindness) as ordered by the physician when supply runned out for one of 16 sampled residents (Resident 12). This failure resulted to Resident 12, not receiving the eye medication as ordered with the potential and risk for rapid vision loss /blindness. Findings: During the medication pass observation on 12/18/24, at 9:00 a.m. with the Registered Nurse (LN5), LN5 indicated Resident 12's eye drop medication for glaucoma will not be adminsitered as ordered as currently the medication is being reordered. During a review of physician's order (PO), dated 7/10/24, the PO indicated, Resident 12 is to receive Timolol Maleate 0.5% (percent) eye drops to both eyes for glaucoma daily. During a concurrent record review and interview on 12/19/24, at 2:15 p.m. with the Minimum Data Set Coordinator (LN1). Resident 12's current Medication Administration Record (MAR) was reviewed and indicated the eye medication Timolol Maleate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · D2024-12-19 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to ensure residents were free of unnecessary medications for two sampled residents (Resident 54 and 57) when: 1. A. Resident 54 was not properly assessed and provided with the correct medication per physician's order. B. Resident 54's blood pressure parameter per physician order was not followed. 2. Resident 57's pain level was not assessed and the pain level parameter per physician order was not followed. These failures resulted in Resident 57 and 54 to receive unnecessary medication and not in accordance with what the physician had ordered. Findings: 1. A. During a review of Resident 54's physician's visit notes (PVN), dated 8/28/24, the PVN indicated, Resident 54 is an 82-years old with the diagnosis of hypertension (high blood pressure), Stroke (brain attack), and left femur (thigh bone) fracture, and thoracic vertebral compression fracture (a break in a bone in the spine where bone collapses). During a review of Resident 54's physician's order (PO),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and records review, the facility failed to ensure psychotropic drugs (any medication capable of affecting the mind, emotions, and behavior) were not used unnecessarily for two of seven sampled residents (Resident 57 and 12) when 1. There was no justification from the physician for continued use beyond 14 days of the drug Ativan and/or Lorazepam (a medication used to help control anxiety) for Resident 57. 2. No monitoring for side effects and hours of sleep was done for trazodone (an antidepressant medication used to treat depression, anxiety [feelings of tension, worried thoughts, and physical changes like increased blood pressure], and insomnia [trouble sleeping]) for Resident 12. These failures had the potential to result in use of unnecessary psychotropic drugs and the potential to develop unrecognized side effects due to the inadequate monitoring of efficacy of the medication. Findings: 1.During a review of physician order for Resident 57, the order indicated medication orders of: a. Ativan 0.5 mg tablet (1 tablet) as needed every four hours for anxiety and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility to failed to remove: 1. Expired medical supplies in the medication storage room. 2. Expired unopen box of medication. These failures had the potential for the residents to receive expired, and ineffective medications and medical supplies. Findings: 1. During An observation on [DATE] 10:15 a.m. the Garden Court station medication room, the following medical supplies were found inside the intravenous (IV - a medical procedure involving inserting a needle through a vein) starter bin: - One expired medical supply: [NAME] IV start kit, expiration date: [DATE]. - One filter needle 19-gauge (unit of measurement), expiration date: 05/2020. - One opened box of bio patch disc (a medical supply that is applied to the IV catheter insertion site on the skin), expiration date: [DATE]. 2. One box, unopened, anti-diarrheal (loose, watery, bowel movements) medication, expiration date: 11/2024 located in the garden court station medication cart. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident 1's post fall assessment and other assessments were performed by a registered nurse (RN) to meet professional standards of practice. The facility's failure place residents at risk of not being assessed appropriately and potentially resulting in harm to residents. Finding: According to the Nursing Practice Act, Business & Professions Code, Chapter 6, Nursing Section 2725 indicates, .(b) The practice of nursing within the meaning of this chapter means those functions, including basic health care, that help people cope with difficulties in daily living that are associated with their actual or potential health or illness problems or the treatment thereof, and that require a substantial amount of scientific knowledge or technical skill . RN is accountable for an ongoing comprehensive assessment that includes data collection (LVN data collection contribution), analysis, and drawing conclusions/making judgments in order to: formulate diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-10 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the Director of Food and Nutrition Services (Dietary Manager) met the state's education qualification requirements, as required per federal regulation, to be the Dietary Manager to carry out the functions of the food and nutrition services. In addition, the facility failed to ensure the full-time Clinical Dietitian provided frequently scheduled consultation to the Dietary Manager to include overseeing food safety and sanitation, food preparation, meal service and food storage. As a result, there were lapses in the delivery of food and nutrition services associated with safe food handling and sanitation (Cross Reference F812), meal distribution accuracy (Cross Reference F803, F805) and puree meal preparation (Cross Reference F804), which lacked the benefit of a qualified Food and Nutrition Services Director (DM) responsible for the day to day food service operation for the skilled nursing facility. In addition, the facility lacked the benefit of the expertise of RD input when there was not sufficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-10 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS, an assessment tool) were transmitted timely, per regulation for four of eight residents sampled (Residents 57, 28, 9, and 54). This failure resulted in the facility's non-compliance with the regulatory requirements; and had the potential for not knowing resident's whereabouts and current conditions. Findings: During a review of the facility's provided CMS RAI (Resident Assessment Instrument) 3.0 Manual, dated October 2019, the manual indicated, .The Quarterly assessment must be transmitted no later than 14 calendar days after the MDS completion date. The Entry and Discharge tracking must be transmitted no later than 14 calendar days after the Entry and discharge date . During a concurrent record review and observation on 2/9/23, at 11:30 a.m., with the MDS coordinator (MDSC), the facility's MDS transmittal records (multiple dates) was reviewed. The records indicated: -Resident 57's quarterly assessment, with reference date of 12/29/22, remained open with no completion date. Resident 57 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-10 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow the menu as planned when: 1a. The portion size for the regular diet was not followed during the lunch tray line observation located in the main dining room. 1b. In addition, the portion size for soup was not followed during a lunch tray line observation located in the main kitchen. 2. A therapeutic diet order was not followed per the planned Heart Healthy menu for one of 19 sampled residents (Resident 100). The facility failure to ensure dietary staff followed the menu had the potential to not meet the residents' nutritional needs. There was a total of 53 residents receiving meals from the main kitchen and main dining room. Findings: 1a. During a concurrent observation and interview on 02/06/23, at 12:03 p.m., with Dietary Aide (DA) 1, in the main dining room, DA 1 was observed serving residents the lunch meal from a steam table. DA 1 pointed to the ladle that was located in the soup, and DA 1 stated, she was serving 2 ounces (oz.) of chowder soup for the regular diet orders. DA 1 showed the blue…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain safe and sanitary food handling practices when: 1. Expired peeled, chopped garlic was available for use in the refrigerator. 2. TCS food (Time Temperature Control for Safety - food that requires time-temperature control to prevent the growth of bacteria) was not documented on the facility's cooling log to ensure food safety. 3. A scoop was stored directly on rice in an ingredient bin increasing the risk of cross contamination. 4. A dietary employee failed to identify the proper sanitizing chemical. 5. Food delivery boxes were stored directly on the floor and then placed in the refrigerator, freezer and/or dry food storage room. These failures had the potential to result in foodborne illnesses. Findings: 1. During a concurrent observation and interview on 02/06/23, at 9:45 a.m., with Lead [NAME] (LC), in the walk-in refrigerator in the main kitchen, LC observed a five pound container of peeled garlic labeled as prep 1-21-23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 19 sampled residents (Resident 53), received reasonable accommodation on the use of a call bell. This failure had the potential to not meet the health care needs of the Resident 53. Findings: During a review of Resident 53's MDS (Minimum Data Set - a federally mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes) 3.0 Nursing Home Quarterly Assessment . Section C - Cognitive Patterns . BIMS (Brief Interview for Mental Status) Summary Score, dated 1/12/23, Resident 53's BIMS indicated, a score of 11. During a concurrent observation and interview, on 2/6/23 at 10:45 a.m., with Resident 53, Resident 53 was observed in bed, awake, alert, and verbally consented to an interview. A visual inspection of Resident 53's room revealed, a call light system wall receptacle was installed, but the actual call light device cord was missing. A metal, desk call bell was noted on top of the Resident 53's left bedside table. When asked how Resident 53 would alert…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-10 · tag F0575 — isolatedPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure a list of the name, address, and telephone number of the Office of the State Long-Term Care Ombudsman was posted in at least four specific locations, that are frequently visited and readily accessible to the residents. This failure had the potential for residents to not know how to contact the Ombudsman, to address their concerns. Findings: During the initial tour of the facility on 2/6/23, at 10:50 a.m., the Ombudsman's contact information was not posted in the facility's dining and activity rooms, that are frequently visited by the residents. There was only one poster with the Ombudsman's information located in the facility. During an observation on 2/6/23, at 11:30 a.m., with the Director of Nursing (DON), the DON acknowledged, there was only one Ombudsman poster in the facility. During a follow up interview with the DON on 2/9/23, at 11:16 a.m., the DON further acknowledged, the Ombudsman's information was not posted in a location frequently visited and accessible to the residents.
- Potential for harm · D2023-02-10 · tag F0577 — isolatedAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the binder, containing the results of the previous survey, was readily accessible to view by residents, resident's representatives, and/or other individuals. This failure had the potential to deny individuals, including residents and representatives', access to the facility's history of survey results. Findings: During a concurrent observation and interview, on 2/6/23, at 11:15 a.m., with the Medical Records Director (MRD - an individual that oversees resident's health record in healthcare facilities), the MRD was unable to locate the binder containing the previous survey results. During an interview on 2/6/23, at 11:20 a.m., with the Certified Nursing Assistant Scheduler (CNA Scheduler - an employee responsible for CNA daily working schedule), the CNA Scheduler acknowledged, the binder was in the Administrator's office, and was not in the reception area, at the front lobby, where the binder was supposed to be. During an interview on 2/9/23, at 11:16 a.m., with the Director of Nursing (DON), the DON, verbalized, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-10 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to provide the Notice of Medicare Non-Coverage (NOMNC), at least two days before the end of a Medicare covered Part A stay, or when all of Part B therapies were ending for one of three sampled residents (Resident 29). This failure resulted in Resident 29 not afforded the opportunity for an appeal. Findings: During a concurrent interview and record review, on 2/8/23 at 3:09 p.m., with the Director of Nursing (DON), Resident 29's NOMNOC form, dated 2/17/22 was reviewed. The NOMNC indicated, Resident 29 had signed the form on 12/17/22, the day after coverage ended on 12/16/22. The DON concurred, the date (12/17/22) on the NOMNOC, was after the services were discontinued on 12/16/22.
- Potential for harm · D2023-02-10 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide appropriate documentation for one of four sampled residents' (Resident 23) clinical record, dated 2/2, when Resident 23: 1. Had no documentation when Resident 23 went for an appointment with the wound specialist and returned back to the facility. 2. Had no documentation of Resident 23's overall condition when Resident 23 was taken to the hospital, by Resident 23's family representative, for gastrostomy tube placement (a procedure for placement of feeding tube through the stomach). This failure had the potential for Resident 23 to be at increased risk for complications, and adverse outcomes. Findings: 1. During a review of Resident 23's After Visit Summary, dated 2/2/23, at 10:45 a.m., the After Visit Summary indicated, Resident 23's stage 3 pressure ulcer (a bedsore that was deep involving skin loss throughout the thickness of the skin) was addressed and Resident 23 is to come back for follow up visit on 2/9/23, at 2:45 p.m. During an interview on 2/8/23, at 4:00 p.m., with the Minimum Data Set Coordinator (MDSC -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the care plan for one of 19 sampled residents (Residents 53) was followed, and evaluated, to reflect the residents' current health needs were met when Resident 53's call bell was not accessible for use. This failure had the potential not to meet the health care needs of the Resident 53. Findings: 1) During a review of Resident 53's, MDS (Minimum Data Set - a federally mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes) 3.0 Nursing Home Quarterly Assessment .Section C - Cognitive Patterns .BIMS (Brief Interview for Mental Status) Summary Score, dated 1/12/23, Resident 53's BIMS indicated, a score of 11. During a concurrent observation and interview, on 2/6/23, at 10:45 a.m., with Resident 53, the resident was observed in bed, awake, alert, and verbally consented for an interview. A visual inspection of Resident 53's room revealed, a call light system wall receptacle was installed, but the actual call light device cord was missing. A metal, desk call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, inspection, and interview, the facility failed to meet residents' needs with pharmaceutical services and medications when: 1. Expired and unusable drugs/medications were available for resident administration. 2. One of three residents (Resident 322) received a higher dose of psychotropic medication than agreed to on the Facility Verification/Informed Consent for Psychotherapeutic Medications. These failures had the potential to cause a decline in residents' health from receiving ineffective/expired and/or overdose of medications which may have been unsafe, improper, and unapproved for medication administration. Findings: 1. Inspection of the facility's Treasure Medication room and the Garden Medication room nursing stations on [DATE] between 9:50 am and 3:23 pm, revealed the following expired/unuseable medications: One bottle of Debrox (ear cleaning solution) had been unopened but this bottle had a manufacturer's expiration date of [DATE]. Two open bottles of PPD (Purified Protien…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure psychotropic medication orders were written with appropriate indications for two sampled residents (Res 36 and 39). 1. Quetiapine (Seroquel) (medication to treat Schizophrenia (mental disorder causing a person to become disconnected with reality) was ordered for Res 39 with a diagnosis of Dementia. 2. Resident 36 was prescribed Trazodone (a medication used to treat depression), for the inability to fall asleep. This failure resulted in Resident 39 and Resident 36 receiving an unnecessary medication. Findings: 1. During a review of Res 39's Physician Order Sheet, dated February 2023, the Physician Order Sheet indicated in part, .Quetiapine 100 milligram tablet Dx (diagnosis): Dementia with behavioral disturbances M/B (manifested by) yelling/screaming during care . Quetiapine 25 milligram tablet .Dx: Dementia with behavioral disturbances . During a review of the facility's Long Term Care Nursing Drug Handbook PharMerica, page 1436, dated 2017,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-10 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure puree standardized recipes were followed during the puree diet meal preparation for one of one sampled residents (Resident 6) which could decrease nutritive value of the puree meal. Findings: During an observation on 02/07/23, at 11:57 a.m., in the main kitchen, lead cook (LC) was observed to obtain chicken noodle soup from a pot over the stove range. LC placed the chicken noodle soup in a measured pitcher to 50 cc (cubic centimeter). LC then used a 2-ounce (oz.) black scoop to add three scoops of thickener for a total of 6 oz. of thickener. LC stated there was one resident (Resident 6) on a puree diet, but he made two portions just in case. During an observation on 02/07/23, at 12:05 p.m., in the main kitchen, LC was observed adding two portions, 4 ounces per portion, of cooked Italian blend vegetables into a large bowl. LC went to the stove range and was observed using a ladle to add hot water. The ingredients in the bowl resembled the appearance of a soup. LC was observed using the 2 oz. black scoop…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-10 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of 19 sampled residents (Resident 18) received food in the form needed to meet the resident's nutritional needs per the diet order and speech therapist assessment. As a result of kitchen staff not following the diet order, this placed the resident at an increased risk for choking and/or difficulty with consuming adequate nutrition. Findings: During a concurrent observation and interview on 02/06/23, at 12:29 p.m., with Registered Dietitian (RD), in the hallway, Resident 18's lunch meal tray was observed by the RD on the meal delivery cart. RD observed an intact whole sandwich on Resident 18's meal tray and compared the uncut sandwich with the diet order on Resident 18's meal tray ticket that indicated Bite Sized. The RD stated, she would leave the meal tray on the meal delivery cart to follow up with the Speech Therapist (ST) to determine if the resident should have been served a whole, unchopped, sandwich by dietary staff. During an interview on 02/06/23, at 03:51 p.m., with RD, RD stated, she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to COVENANT LIVING — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 4.4 | +0.6 vs chain |
| Health inspection | 5 of 5 | 4.1 | +0.9 vs chain |
| Staffing | 4 of 5 | 4.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 3.6 | +0.4 vs chain |
The other 14 homes this chain runs (chain average 4.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 12/23/1975 |
| CUNLIFFE, TERRI | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 03/19/2009 |
| AAGAARD, JON | Individual | CORPORATE DIRECTOR | — | since 07/01/2013 |
| CHRISTENSEN, PAMELA | Individual | CORPORATE DIRECTOR | — | since 07/01/2013 |
| EASTBURG, MARK | Individual | CORPORATE DIRECTOR | — | since 07/01/2013 |
| ESPINOSA, MARC | Individual | CORPORATE DIRECTOR | — | since 07/01/2013 |
| HODGKINSON, DONALD | Individual | CORPORATE DIRECTOR | — | since 07/01/2013 |
| MANLOVE, MATT | Individual | CORPORATE DIRECTOR | — | since 07/01/2017 |
| OXENDALE, ROGER | Individual | CORPORATE DIRECTOR | — | since 07/01/2017 |
| STANTE, MARLENE | Individual | CORPORATE DIRECTOR | — | since 07/01/2013 |
| VINING, ANNE | Individual | CORPORATE DIRECTOR | — | since 07/01/2013 |
| ERICKSON, DAVID | Individual | CORPORATE OFFICER | — | since 01/31/2008 |
| HOLT, JODY | Individual | CORPORATE OFFICER | — | since 06/02/2017 |
CMS files one row per role, so the 15 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555762. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.