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Covenant Shores Health Center

9107 Fortuna Drive, Mercer Island, WA 98040 · Non profit - Corporation · 43 certified beds · (206) 316-8042 Medicare & Medicaid certified

Call the home — (206) 316-8042 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609, F0610) — most recent Feb 2026Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

On the public record, this home looks stronger than most — but visit before you decide.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3236 78th Ave SE · (206) 275-5060 · Call to confirm hours
Pharmacy
Walgreens1.2 mi
7707 SE 27th St · (206) 232-1197 · Call to confirm hours
Grocery
QFC1.1 mi
7823 SE 28th St · (206) 230-0745 · Call to confirm hours
Park
9311 SE 36th St · (206) 717-2914 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.5%14.2%15.4%better
Long-stay residents who lose too much weight12.2%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.7%1.0%0.9%worse
Long-stay residents with a urinary tract infection2.0%1.6%2.0%typical
Long-stay residents with depressive symptoms0.0%17.7%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%2.6%3.3%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication22.0%12.4%18.9%worse
Long-stay residents given the seasonal flu vaccine95.5%93.8%95.3%typical
Long-stay residents with pressure ulcers3.0%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control15.2%22.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table2.4%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication1.7%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine98.7%82.0%79.4%better
Short-stay residents rehospitalized after admission19.0%19.9%22.6%better
Short-stay residents with an outpatient ER visit13.1%13.4%12.0%typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

71.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 283 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

71.7%U.S. median 51.5%
Got home and stayed home
8.8%U.S. median 10.7%
Went back to hospital
50.4%U.S. median 56.6%
Met the expected recovery
0.97U.S. median 0.31
Therapy hours / resident / day
0.56hours / resident / day
Physical therapy
0.30hours / resident / day
Occupational therapy
0.11hours / resident / day
Speech therapy

Met the expected recovery: 50.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 139 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.97 therapist hours per resident per day in 2026Q1 — more than 96% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF71.7%CMS range 65.1–76.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.8%CMS range 5.9–11.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge40.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge46.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.9–9.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.861.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.58
RN hours/ resident / day
0.19
LPN hours/ resident / day
2.65
Aide hours/ resident / day
4.41
Total nurse hours/ resident / day
1.44
RN hoursweekends
51.0%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 43 beds and averages 38.2 residents a day — about 89% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.41 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.65 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.94 hrs/resident/day on weekends vs 4.61 on weekdays — 14% thinner on weekends. RN hours go from 1.63 to 1.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-02-11)
9
at the previous standard inspection (2024-12-16)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

35 citations, most serious first. The 10 most serious are shown; the remaining 25 are one tap away and print in full.

  • Potential for harm · Ecited before2026-02-11 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to initiate and/or thoroughly investigate the occurrences of events for 2 of 2 (Residents 10 & 5) sampled residents whose facility incident reports were reviewed. The facility failed to initiate an investigation for an injury of an unknown origin for Resident 10 and failed to thoroughly investigate falls for Resident 5. The failure to initiate and conduct thorough investigations left residents at risk for unidentified abuse and/or neglect, recurrence of events, and a decreased quality of life.Findings included.<Facility Policy>Review of the facility's Abuse Prevention Program policy, revised 09/22/2025, showed employees were required to promptly report all occurrences of possible abuse, mistreatment, or neglect of any resident. The policy showed all occurrences/accidents of unknown origin would be investigated and occurrence reports would be reviewed by the administrator and director of nursing. The policy showed the administrator or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-11 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance with Activities of Daily Living (ADLs) for 4 of 5 residents (Resident 3, 5, 17, & 20) who were assessed to be dependent on staff for ADLs. Failure to provide ADL assistance as required left residents at risk of poor hygiene, diminished feelings of self-worth, and other negative health outcomes.Findings included.<Facility Policy>Review of the facility's March 2018 Activities of Daily Living, Supporting policy showed the facility would provide the services necessary to maintain good grooming and personal hygiene, including bathing, mobility, and toileting in accordance with the care plan, for residents who were unable to perform ADLs independently.Review of the facility's May 2013 Repositioning policy showed repositioning was an effective intervention to prevent skin breakdown, promote circulation, and provide pressure relief, and was critical for residents who were dependent upon staff for repositioning. Residents who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure acute medical delirium was ruled out prior to prescribing Antipsychotic (medications used to treat psychosis) medications for 1 of 3 sampled residents with Dementia (a decline in mental ability that interferes with daily life) (Resident 5) and to assess for adverse side effects related to the use of psychotropic medications for 3 of 3 sampled residents (Residents 5, 13, & 3) who were prescribed an Antipsychotic reviewed for unnecessary medications. Failure to rule out acute medical delirium prior to prescribing Antipsychotic medications placed Resident 5 at risk of medical complications, unnecessary psychotropic medication use, and a diminished quality of life. Failure to conduct/obtain an initial/baseline Abnormal Involuntary Movement (AIM) assessment for the use of antipsychotic medications and identify potential involuntary movement placed Residents 5, 13, and 3 at risk of unidentified presence and severity of AIMs related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to log/report an allegation of neglect for 1 (Resident 10) of 1 residents reviewed. This failure placed residents at risk for unidentified neglect, avoidable pain, and other negative health outcomes.Findings included.<Facility Policy>Review of the facility's Abuse Prevention Program policy, revised 09/22/2025, showed all occurrences/accidents of unknown origin would be investigated and occurrence reports would be reviewed by the administrator and director of nursing. This policy showed the administrator or designee must report all reasonable suspicions of mistreatment including injuries of an unknown source.<Resident 10>According to the 01/14/2026 admission Minimum Data Set (MDS - an assessment tool), Resident 10 admitted to the facility on [DATE] with diagnoses including arthritis, age-related osteoporosis without current pathological fracture, and aftercare following a right hip replacement. The MDS showed Resident 10 did not have signs or symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR - a mental health screening required before the transfer to a nursing home) assessments submitted for a Level II PASRR assessment after the 30 day exemption expired for 1 of 5 sample residents (Resident 4) and were completed for new mood disorders requiring antipsychotic medication for 1 of 5 residents (Resident 5) whose PASRRs were reviewed. This failure left residents at risk of inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs.Findings included.<Policy>According to the facility policy titled, Antipsychotic Medication Use, dated [DATE], the facility would ensure PASRR would be completed for residents taking Antipsychotic medications.<Resident 4> According to the [DATE] admission Minimum Data Set (MDS – an assessment tool), Resident 4 had a diagnosis of depression and received antidepressant medications during the assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure person centered care plans were completed to address all aspects of resident care for 1 of 1 closed records resident (Residents 41) reviewed for death and 1 of 1 sample resident (Resident 5) reviewed for accidents. The facility failed to conduct care conferences for residents with their representatives and the applicable Interdisciplinary Team (IDT) members for 2 of 4 sample resident (Residents 9 & 20) reviewed for care planning. These failures placed residents at risk for inconsistent and/or inadequate care and treatment, a diminished quality of care, unmet care needs, unnecessary care, frustration, and other negative health outcomes.Findings included.<Policy>According to the facility policy titled, Care Plans, Comprehensive Person-Centered, date March 2022, the IDT would develop and implement a comprehensive, person-centered Care Plan (CP) that included measurable objectives and timetables to meet each resident's physical, psychosocial, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure physician orders were obtained and clarified for 3 of 14 sampled residents (Residents 41, 17, & 6) reviewed. These failures placed residents at risk of unmet needs, and ineffective/or delayed treatments. Findings included.<Resident 41> According to the 01/01/2026 admission Minimum Data Set (MDS – an assessment tool) Resident 41 admitted to the facility on [DATE]. The MDS showed Resident 41 was not receiving hospice services upon admission to the facility. The MDS showed Resident 41 had diagnoses of, but not limited to, malnutrition and heart disease. Record review showed a 01/08/2026 hospice visit note with Resident 41. Resident 41's health records did not show a physician order for the hospice services. In an interview on 02/11/2026 at 8:43 AM Staff B (Director of Nursing) stated they expected staff to obtain a physician order for hospice service. Staff B reviewed Resident 41's records and stated staff did not obtain a physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure accurate and complete skin assessments for 1 of 2 sample residents (Resident 3) reviewed for skin, implement the bowel protocol for 1 of 1 sample resident (Resident 5) reviewed for constipation, and manage fluid retention for 1 of 1 closed records (Resident 40) reviewed for hospitalizations. Failure to accurately assess and document skin conditions placed Resident 3 at risk of skin breakdown, infection, and decreased quality of life. Failure to implement the bowel protocol for constipation placed Resident 5 at risk of unmet care needs, bowel obstruction, pain, and decreased quality of life. Failure to manage fluid retention placed Resident 40 at risk of respiratory distress and other negative health outcomes.Findings included.<Facility Policy>Review of the facility's February 2014 Resident Examination and Assessment policy showed resident skin assessments included intactness, moisture, color, texture, and presence of bruises,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure chemicals were stored safely for 1 (Rose Unit) of 3 units reviewed. The failure to ensure that chemicals were secured placed residents at risk of injury, an unsafe environment, and other negative health outcomes.Findings included.<Facility Policy>According to the undated facility policy titled, Chemical Storage Policies and Procedures, the facility did not instruct staff to store chemicals behind locked doors, out of reach of residents to avoid accident hazards.<Rose Unit>Observation and interview on 02/05/2026 at 9:23 AM showed chemicals in the bathroom of room [ROOM NUMBER], on the wall in the hallway, on the side of the medication cart, and on the hallway railing outside of room [ROOM NUMBER]. The observed chemicals showed labels indicating the chemicals should be kept out of reach of children. Staff N (Registered Nurse -RN) stated chemicals were okay to store in residents' bathroom. Staff N stated the chemicals on the railing in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure drugs and biologicals were secured for 2 (Residents 20 & 37) observed with medications in their rooms and failed to ensure proper storage of drugs on 1 (Rose Medication Cart) of 2 facility medication carts. These failures placed residents at risk for receiving the wrong medications, contaminated medications, and non-assessed self-administration of medications by residents.Findings included.<Facility Policy>Review of the facility's Medication Labeling and Storage policy, revised 02/2023, showed medications and biologicals would be stored in the packaging, containers, or other dispensing system in which they were received. The policy showed over-the-counter medication labels would contain the medication name, strength, quantity, lot number, and expiration date. The policy showed medications would be stored in drawers, cabinets, rooms, refrigerators, carts, and boxes that were locked when not in use.<Medications at Bedside> <Resident 20> Observations on 02/05/2026 at 9:14 AM and 02/06/2026 at 10:11 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · Dcited before2026-02-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented for residents with indwelling medical devices for 1 of 2 residents (Resident 20) reviewed with indwelling devices, properly store urinary catheter bags, and perform hand hygiene during catheter care for 1 of 2 residents (Resident 13) reviewed for urinary catheter use. Failure to implement EBPs, perform hand hygiene during urinary catheter care, and properly store a urinary catheter bag placed residents at risk of infection and other negative health outcomes.Findings included.<Facility Policy>Review of the facility's August 2022 Enhanced Barrier Precautions policy showed EBPs were used as an infection prevention and control intervention for residents with indwelling medical devices (such as central lines and urinary catheters) to prevent the spread of multi drug-resistant organisms. EBPs included staff use of gowns and gloves during high-contact resident care activities including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-16 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a system by which residents received required written notices at the time of transfer or as soon as practicable for 3 (Residents 28, 5, & 7) of 4 residents reviewed for hospitalization. Failure to ensure notification to the resident and/or the resident's representative of the reason for transfer in writing and in a language and manner they understood, placed residents at risk for a transfer not in alignment with the resident's stated goals for care and preferences. Findings included . <Facility Policy> Review of the facility's October 2022 Transfer or Discharge, Facility-Initiated policy showed for emergent transfers, the resident and their representative would be provided a Notice of Transfer as soon as practicable. The notice would be provided in a form and manner the resident could understand. <Resident 28> According to the 07/30/2024 Discharge Minimum Data Set (MDS - an assessment tool), Resident 28 transferred to the hospital on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-16 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR - a process to determine if a potential nursing home resident had mental health/intellectual disability needs requiring further assessment/treatment) assessment was accurately completed for 3 (Residents 33, 7, & 2) of 5 residents reviewed for PASRR. This failure placed residents at risk for inappropriate nursing home placement and/or not receiving timely services to meet their mental health needs. Findings included . <Facility Policy> According to the facility's revised March 2019 admission Criteria policy, all new admissions were screened to determine if the resident met the criteria for mental disorders, intellectual disabilities, or related disorders. This policy showed if the resident met any of the criteria, they would be referred to the state PASRR representative for a Level II evaluation and determination. <Resident 33> According to the 11/05/2024 admission Minimum Data Set (MDS - an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-16 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents were provided informed consent (ensuring an explanation of the risks and benefits was provided) for the use of a medical device for 1 of 1 (Residents 31) residents reviewed for positioning, and 1 supplemental resident (Resident 26). The failure to provide informed consent placed residents at risk for loss of autonomy. Findings included . <Resident 31> According to the 10/03/2024 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 31 had diagnoses including a history of stroke and one-side paralysis. The MDS showed Resident 31had severe memory impairment, used a wheelchair for mobility, and depended on staff for most mobility needs. Observation on 12/10/2024 at 8:20 AM showed Resident 31 sitting at a table in the facility's [NAME] dining room. Resident 31 sat in a Tilt-in-Space wheelchair (a specialty wheelchair where the angle at which the user of the wheelchair is seated could be easily adjusted using handles behind the seat). The angle could not be adjusted by the chair's user,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-16 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to assess the resident's ability to self-administer their medications for 1 of 3 residents (Resident 29) reviewed. This failure placed residents at risk for overdose or under dose of medical treatment when self-administering of the wrong dose, frequency, route, and time. Findings included . Observations on 12/09/2024 at 8:40 AM and 12/12/2024 at 12:16 PM showed Resident 29 with an inhaler, a tube of ointment, and a nasal spray on their bedside table. Review of the 12/2024 Medication Administration Records (MAR) showed Resident 29 could keep their inhaler at the bedside. The MAR showed no authorization to keep the nasal spray or the ointment at the bedside. Review of Resident 29's medical record found no assessments were completed to ensure Resident 29 could self-administer their inhaler, nasal spray or ointment according to the physician's instructions. In an interview on 12/12/2024 at 2:16 PM, Resident 29 stated I have to use the inhaler all the time, I do not need anyone to tell me how to use it. I need it on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-16 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents had the appropriate Advanced Directive (AD) in place for 2 (Residents 31 & 2) of 3 residents reviewed for ADs. The facility failed to provide information indicating residents were informed, educated, or offered assistance to formulate an AD. This failure placed residents at risk of losing their right to have their stated preferences/decisions honored regarding medical treatment and end-of-life care. Findings included . <Facility Policy> According to the facility's September 2022 Advance Directives policy, if a resident had any ADs, the facility would obtain and maintain the document(s) to be readily available when needed to any facility staff. <Resident 31> According to the 10/03/2024 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 31 admitted to the facility on [DATE] and had diagnoses including a history of stroke and one-sided paralysis. The MDS showed Resident 31 had a severe memory impairment. According to 07/01/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to thoroughly investigate a fall for 1 (Resident 88) of 3 residents reviewed for accidents, and rule out abuse/neglect for 2 (Resident 23 & 33) of 3 sampled residents reviewed for abuse. Facility failure to complete thorough investigations placed residents at risk for further falls, potential abuse, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's Accidents and Incidents - Investigating and Reporting policy, all accidents and incidents involving facility residents should be thoroughly investigated. Review of the facility's September 2013 revised Skin Tears - Abrasions and Minor Breaks, Care of policy showed the facility would complete an in-house investigation of the cause of the skin injury. This policy showed when an abrasion/skin tear/bruise was discovered, an incident report would be completed. <Resident 88> According to the 12/06/2024 admission Minimum Data Set (MDS - an assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to develop and implement comprehensive Care Plans (CPs) for 5 (Residents 5, 31, 33, 7, & 23) of 12 sample residents whose CPs were reviewed. The failure to develop and/or implement comprehensive CP interventions left residents at risk for unmet care needs and other negative health outcomes. Findings included . <Resident 5> According to the 11/27/2024 5-Day Minimum Data Set (MDS - an assessment tool) Resident 5 had medically complex diagnoses including a heart condition that could cause fluid in the lungs. The MDS showed Resident 5 used supplemental oxygen upon admission and during the assessment look back period. Observation on 12/09/2024 at 2:52 PM showed Resident 5 had an oxygen concentrator and a nasal cannula (tubing to deliver supplemental oxygen to the nostrils.) The nasal cannula was resting on Resident 5's bedside table Record review showed an 11/21/2024 physician's order directing staff to provide Resident 5 supplemental oxygen at two liters per minute via a nasal cannula. Review of the 09/25/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to complete a formal assessment prior to use of a Tilt-in-Space wheelchair (a specialty wheelchair with a seat and back that can be readjusted by a second party to reposition the user for comfort and/or pressure relief) for 1 of 2 residents (Resident 26) reviewed for accommodation of needs, and 1 of 1 residents (Resident 31) reviewed for positioning. The failure to ensure residents' Tilt-in-Space wheelchairs prior to use placed residents at risk for use of an inappropriate wheelchair, discomfort, and loss of bodily autonomy. Findings included . <Facility Policy> According to the facility's January 2020 Assistive Devices and Equipment policy, the facility would provide certain mobility equipment including wheelchairs to residents needing mobility assistance. The policy showed equipment recommendations would be made based on the comprehensive assessment and documented in the resident's Care Plan (CP). The policy showed an order to decrease the risk of avoidable accidents, to the extent possible, the appropriateness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-16 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications and biologicals were secured for 3 (Residents 14, 29, & 88) of 12 sample residents. The failure to ensure medications were not left at the bedside with residents not assessed to be able to self-medicate placed residents at risk for receiving the wrong medications, incorrect dosages, and non-assessed, self-administration of medications by residents. Findings included . <Resident 14> Observation on 12/09/2024 at 9:32 AM showed Resident 14 lying in bed with their over-the-bed table across their lap. A bottle of lubricating eye drops was on the table next to them. Observation on 12/12/2024 at 2:19 PM showed Resident 14 lying in bed with their over-the-bed table across their lap. A medication cup containing two, white, oblong pills were observed as well as a bottle of lubricating eye drops sitting on the table. In an observation and interview on 12/12/2024 at 2:28 PM, Staff G (Registered Nurse) went to Resident 14's room and confirmed the medications at bedside. Staff G stated they were supposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failure to ensure food was prepared and served in accordance with professional standards of safety. Facility failure to ensure ready-to-eat foods were covered and kitchen staffs' hair was secured as required left residents at risk of food contamination and food-borne illness. Findings included <Uncovered Food> Observation in the [NAME] dining room on 08/28/2023 at 12:02 PM showed dietary staff preparing lunch trays for distribution to residents. Staff placed slices of apple pie on each tray. The slices of pie were left on the trays uncovered while staff continued preparing the lunch. Staff then added bowls of soup to some of the trays. The soup bowls were also left uncovered on the trays. On 08/28/2023 at 12:57 PM one uncovered soup bowl and six slices of pie remained on trays awaiting distribution. The pies were uncovered for over 45 minutes.The bowls of soup were uncovered for up to 30 minutes. On 08/28/2023 at 12:33 PM Staff K (Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-01 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to revise Care Plans (CPs) as needed to maintain accuracy for 9 of 14 (Residents 3, 13, 9, 11, 16, 6, 189, 1 & 29) sample residents. Failure to review and revise CPs when changes were required left residents at risk for unmet care needs, unnecessary care, and other frustrations. Findings included . <Resident 3> According to the 06/03/2023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 3 was assessed with moderate cognitive impairment (limited ability to problem solve and form new memories). The MDS included a section where Resident 3's preferences for daily and activity preferences could be documented. This section was not completed. The activity preferences CP showed Resident 3 read the newspaper daily. The CP directed staff to deliver the newspaper to Resident 3 each day. In an interview on 08/30/2023 at 12:31 PM Staff A (Administrator) stated it was important for CPs to be comprehensive, accurate, and revised as needed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-01 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: ensure medications and biologicals were dated when opened; dispose of timely expired and/or discharged resident medications for 1 of 2 medication carts and 1 of 1 medication room reviewed; and ensure medications were secured for 1 of 2 medication carts observed. These failures placed residents at risk for receiving expired medications, medication errors, adverse side effects of medications, or not receiving the full effect of their medications. Findings included . <Facility Policy> According to a facility's February 2023 Medication Labeling and Storage policy, the nursing staff were responsible for maintaining medication storage. The policy outlined all medications and biologicals were stored in locked compartments and only authorized personnel would have access to keys. The carts used to transport medications and biologicals would be locked and not left unattended if open or otherwise potentially available to others. If the facility had discontinued, outdated, or deteriorated medications or biologicals, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the Infection Prevention and Control Program (IPCP) was followed during observance of Transmission Based Precautions (TBP) for Residents 16 & 22 on Contact Enteric Precautions; transport and delivery of resident's personal clothing; maintenance of Resident 140 & 6's wheelchair equipment; and hand hygiene with wound care for Resident 29 and during medication administration. These failures placed residents at risk for exposure to infections and a decreased quality of life. Findings included . <TBP> <Facility Policy> The 01/18/2017 Categories of TBP facility policy regarding the use of contact precautions showed, prior to exit, staff were to remove their gloves, perform hand hygiene, and avoid touching any potentially contaminated environmental surfaces. The policy outlined the use of a gown and to not allow clothing to come in contact with potentially affected areas. The policy showed signs were posted to alert visitors to report to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review the facility failed to ensure 6 of 14 (Residents 9, 3, 15, 1, 16 & 6) residents Minimum Data Set (MDS- an assessment tool) were completed accurately to reflect the resident's condition. This failure placed residents at risk for unidentified and/or unmet care needs. Findings included . <Resident 9> According to an 08/15/2023 admission MDS Resident 9 had multiple medically complex diagnoses including a brain bleed that caused muscle weakness to one side of their body. This MDS showed staff assessed Resident 9 to require extensive physical assistance from staff for bed mobility, transfers and had no impairment with functional limitation in Range Of Motion (ROM). Observation on 08/30/2023 at 9:07 AM showed Resident 9 using their left hand to try to remove a lid off a food container. In an interview at that time, Resident 9 stated they could no longer use their right arm for tasks due to having a stroke. Review of an 08/09/2023 Occupational Therapy (OT) evaluation showed documentation Resident 9 had decreased strength and ROM with their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-01 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR - a process to determine if a potential nursing home resident had mental health/intelectual disabilty needs which required further assessment/treatment) assessment was obtained to reflect the residents' mental health conditions for 1 of 6 (Resident 9) residents reviewed for PASRR. This failure placed residents at risk for inappropriate nursing home placement and/or not receiving timely and necessary services to meet their mental health needs. Findings included . According to a revised March 2019 facility admission Criteria policy, all new admissions and readmissions are screened for Mental Disorders (MD), Intellectual Disabilities (ID) or Related Disorders (RD) per the PASRR process. This policy stated the facility would conduct a Level 1 PASRR screen for all potential admissions to determine if the individual meets the criteria for a MD, ID, or RD and, if indicated, would refer the resident to the state PASRR representative for a Level 2 (evaluation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to develop and implement comprehensive Care Plans (CPs) for 5 of 14 (Residents 3, 13, 11, 139 & 6) sample residents. Failure to develop comprehensive CPs for refusals (Resident 3), dementia care (Residents 13 and 11), catheter care (Residents 139), and implement CP interventions identified related to antipsychotic medication use (Residents 6) left residents at risk for unmet care needs, and other negative health outcomes. Findings included . <Resident 3> According to the 06/03/3023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 3 was moderately cognitive impaired (had moderate difficulty with problem solving and forming memories), and had diagnoses including traumatic brain dysfunction (impaired brain function after trauma), right-sided hemiplegia (one-sided paralysis) and dementia (a progressive disease affecting thought processes). The MDS showed Resident 3 had no refusals of care during the assessment period. Review of the . Mobility Deficit . CP showed Resident 3 had limited range of motion to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow/implement Physician's Orders (POs) for 3 (Residents 13, 189, & 21) of 14 sample residents reviewed, and failed to clarify POs for 2 (Residents 11 & 141) of 14 sample residents reviewed. These failures left residents at risk for unmet care needs, and frustration. Findings included . <Follow/Implement POs> <Resident 13> According to the 08/01/2023 admission Minimum Data Set (MDS - an assessment tool) Resident 13 had diagnoses including arthritis and an infection/inflammatory reaction due to a right prosthesis (artificial joint). The MDS showed Resident 13 experienced occasional pain and received opioid pain medications. Review of the August 2023 Medication Administration Record (MAR) showed Resident 13 had two orders for a narcotic pain medication. The first order was for 2.5 Milligrams (MG) to be given every hours as needed for a pain range of 5-7 out of 10. The second order was for 5 MG every four hours as needed for a pain range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to assess, monitor, and/or treat wounds for 2 of 3 (Resident 1 & 239) residents reviewed for non-pressure skin issues. These failures placed residents at an increased risk for infection, untreated skin impairments, and a diminished quality of life. Findings included . <Resident 1> Review of the 08/06/2023 Quarterly Minimum Data Set (MDS - an assessment tool) showed Resident 1 had a memory impairment, required extensive assistance for bed mobility and rolling from right to left. Resident 1 had diagnoses including dementia, chronic pain, and depression. Observation on 08/29/2023 at 10:12 AM showed a bandage wrapped around Resident 1's right lower leg just above the ankle. Review of the 08/2023 Treatment Administration Record (TAR) showed no treatment order for the right lower extremity. Weekly documentation under the skin check section of the 08/2023 TAR showed Staff O (Registered Nurse) documented the presence of a chronic wound on the right leg (ankle) on 08/07/2023, 08/21/2023, and 08/28/2023. Review of the Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify and provide interventions to prevent the development of a pressure injury for 1 of 3 (Resident 29) sampled residents reviewed for pressure ulcers. This failure resulted in the development of pressure injuries, unmet care needs, and a diminished quality of life. Findings included . <Facility Policy> The April 2018 Pressure Ulcers/Skin Breakdown - Clinical Protocol facilty policy showed the nursing staff assessed and documented residents' significant risk factors for developing pressure ulcers including immobility. The policy showed the physician would help identify and order medical treatment and intervnetions related to wound management. <Resident 29> Review of the 07/28/2023 Quarterly Minimum Data Set (MDS - an assessment tool) showed Resident 29 had a stage 3 (involving multiple layers of skin) pressure ulcer and was assessed to be at risk for the development of new pressure injuries. The MDS showed Resident 29 was provided with extensive assistance of two or more nursing staff with bed mobility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper positioning approaches were provided for 1 of 2 (Resident 3) residents reviewed for positioning. Failure to provide proper positioning left residents at risk for contractures (irreversible tightening of a joint), discomfort, and pain. Findings included . <Resident 3> According to the 06/03/2023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 3 had diagnoses including traumatic brain dysfunction (loss of brain function after a head injury), dementia (a progressive condition where a person's memeory and thight function diminish over time), and hemiplegia (one-sided paralysis). The MDS showed Resident 3 required extensive assistance with transfers and used a specialty wheelchair for mobility/positioning. Record review showed the Comprehensive Care Plan (CP) included a . Mobility deficit . CP. This CP showed Resident 3 needed extensive one-person assistance with transfers. The CP showed Resident 3 frequently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the fall management policy for 1 of 3 (Resident 15) sample residents reviewed for falls. This failure left residents at risk for falls, injuries, and a diminished quality of life. Findings included . <Facility Policy> The facility's March 2018 Fall and Fall Risk Management policy showed if a resident fell despite fall interventions, facility staff must implement additional or different interventions to prevent further falls. The policy showed if a resident continued to fall, staff must reevaluate the efficacy of the interventions. <Resident 15> According to the 08/17/2023 Annual Minimum Data Set (MDS - an assessment tool) Resident 15 was assessed with severe cognitive impairment (a diminished ability to make decisions/form new memories) and required one-person supervision for walking in their room and in the corridor, and for transferring from a seated or lying position to standing. The MDS showed Resident 15 was assessed with moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: (1) follow Physician Orders (POs) and ensure the correct dose was administered, and (2) provide proper care of nasal tubing for oxygen concentrator (a breathing therapy that pumps oxygen into the lungs through the nose or mouth) for 1 of 1 (Resident 4) resident reviewed for respiratory care. This failure placed the resident at risk for unmet care needs, and related respiratory complications. Findings included . <Facility Policy> The October 2010 Oxygen Administration facility policy outlined guidelines for safe oxygen administration including the verification and review of the resident's PO for the procedure. The policy showed the resident's Care Plan (CP) was reviewed to assess for any special needs as part of the preparation process. <Resident 4> <POs> According to the 07/30/2023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 4 was assessed to be cognitively intact and received oxygen therapy while a resident at the facility. The MDS showed Resident 4 had complex medical conditions including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify and treat 1 of 2 (Resident 29) residents reviewed for pain management. Failure to assess and implement interventions to relieve pain resulted in Resident 29 experiencing episodes of uncontrolled pain during daily movement and wound care treatments which placed the resident at risk for a decreased quality of life. Findings included . <Facility Policy> According to the October 2022 Pain Assessment and Management facility policy, pain management was a multidisciplinary care process that incuded recognizing the presence of pain, addressing the underlying causes of the pain, and monitoring for the effectiveness of interventions. The policy outlined the process of alleviating the residents' pain based on their clinical condition and established treament goals. <Resident 29> According to the 07/28/2023 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 29 had no indicators of pain or possible signs of pain. Resident 29 was identified in the MDS assessment to have a Stage 3 (involving multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents remained free of unnecessary psychotropic medications for 2 of 5 (Residents 13 & 6) sample residents whose medications were reviewed for unnecessary psychotropic medications. Failure to: (1) identify the adequate indications for use/extended use, and (2) adequately monitor and document excessive sedation behaviors as adverse consequences placed residents at risk of receiving unnecessary psychotropic medications, experiencing medication-related Adverse Side Effects (ASE), and a diminished quality of life. Findings included . <Resident 13> According to the 08/01/2023 admission Minimum Data Set (MDS - an assessment tool) Resident 13 admitted to the facility from an acute hospital on [DATE] and had diagnoses including memory impairment and major depression. The MDS showed Resident 13 demonstrated no behaviors during the assessment period. Resident 13's Physician's Orders (POs) included an 08/01/2023 order for an Antipsychotic (AP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to COVENANT LIVING — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 54.4+0.6 vs chain
Health inspection 4 of 54.1≈ chain avg
Staffing 5 of 54.3+0.7 vs chain
Quality measures 5 of 53.6+1.4 vs chain
The other 14 homes this chain runs (chain average 4.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CUNLIFFE, TERRIIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 03/01/2010
ERICKSON, DAVIDIndividualCORPORATE OFFICERsince 01/31/2008
HOLT, JODYIndividualCORPORATE OFFICERsince 06/02/2017
COVENANT LIVING COMMUNITIES & SERVICESOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/23/1975
EASTBURG, MARKIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2012
ESPINOSA, MARCIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2012
HODGKINSON, DONALDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2012
MANLOVE, MATTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2017
OXENDALE, ROGERIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2017
STANTE, MARLENEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2012
VINING, ANNEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2012

CMS files one row per role, so the 12 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
-12.0%
Operating marginrevenue minus expenses
$773K
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 27%Medicare 34%Other / private 38%

This home reported $773K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$596per resident / day
operating cost
$18,127per month
≈ monthly operating cost
$532per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505504. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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