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Cadia Rehabilitation Renaissance

26002 John J Williams Highway, Millsboro, DE 19966 · For profit - Limited Liability company · 130 certified beds · (302) 947-4200 Medicare & Medicaid certified

Call the home — (302) 947-4200 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0610) — most recent Jun 20251 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$13,627 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0610) — most recent Jun 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $13,627 in federal fines (most recent 2024-05-02)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
32060 Long Neck Rd · (302) 645-3150 · Call to confirm hours
Pharmacy
26191 John J Williams Hwy · (302) 945-6060 · Call to confirm hours
Grocery
25939 John J Williams Hwy · (302) 947-4370 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
32051 Long Neck Rd · (302) 945-9453

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.3%12.7%15.4%typical
Long-stay residents who lose too much weight2.5%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.1%2.0%better
Long-stay residents with depressive symptoms0.0%10.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.8%3.2%3.3%worse
Long-stay residents whose ability to walk worsened10.7%13.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication32.6%21.8%18.9%worse
Long-stay residents given the seasonal flu vaccine97.8%97.4%95.3%typical
Long-stay residents with pressure ulcers1.7%3.5%4.7%better
Long-stay residents with worsening bladder/bowel control25.5%20.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.7%10.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine82.1%83.1%79.4%typical
Short-stay residents rehospitalized after admission26.8%23.3%22.6%worse
Short-stay residents with an outpatient ER visit14.6%11.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.551.811.67typical
Long-stay outpatient ER visits per 1,000 resident days1.671.401.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 350 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.4%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
46.8%U.S. median 56.6%
Met the expected recovery
0.61U.S. median 0.31
Therapy hours / resident / day
0.33hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Met the expected recovery: 46.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 79 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.61 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.4%CMS range 53.5–64.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 8.4–14.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting94.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 5.1–9.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.78
RN hours/ resident / day
0.69
LPN hours/ resident / day
2.14
Aide hours/ resident / day
3.61
Total nurse hours/ resident / day
0.49
RN hoursweekends
48.4%
Total nursing turnover
59.1%
RN turnover

How full it usually is: this home is certified for 130 beds and averages 115.6 residents a day — about 89% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.74 on weekdays — 13% thinner on weekends. RN hours go from 0.90 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-08-25)
16
at the previous standard inspection (2024-09-19)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-06-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and review of other facility documentation, it was determined that for two (R1 and R2) out of two residents reviewed for abuse, the facility failed to ensure the protection of all residents from alleged sexual abuse. The facility's failure placed all residents at risk for a serious adverse outcome, by not immediately protecting the resident and allowing the CNA to continue providing care for other residents. An IJ was identified on 6/17/24 and due to the facility's corrective measures this is being cited as past non-compliance with a compliance date 6/14/24. Findings include: A facility policy titled Abuse, Neglect, Mistreatment, Misappropriation, Exploitation, and reasonable Suspicions of Crime revision date 1/12/23 included it is the policy of Cadia Healthcare to protect residents and prevent occupancies of abuse . all alleged incidents abuse .shall be reported to the NHA or designee immediately . the accused . will be immediately suspended .allegations of resident abuse shall be reported to the appropriate state regulatory authority within 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-08-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of facility documents it was determined that the facility failed to ensure dishes and utensils were cleaned under sanitary conditions. Additionally, the facility failed to ensure cleanliness of food storage areas and properly store items in facility unit refrigerators. Findings include: 1. 8/19/25 9:36 AM - 9:41 AM - During a follow up visit to the kitchen, the dish washer was observed as having a water temperature of 135 degrees during the wash cycle. The digital screen that displayed the dish cycle temperatures, flashed red and [alarmed] kitchen staff that the temperature was below 150 degrees. 8/19/25 9:43 AM - During an interview, E15 (FSD) confirmed the wash cycle for the temperature did not meet the minimum 150 degrees. E15 stated, I just saw the alarm, so I went and talked to maintenance, and they think one of the boilers temperatures was turned down. 8/19/25 10:00 AM - Review of the facilities dish machine temperature logs revealed the following dates when dish washing temperatures failed to meet the minimum of 150 degrees:June 2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-25 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review it was determined that for two (R118 and R120) out of nine residents sampled for discharge and hospitalization the facility failed to send the required notification to the Ombudsman of transfer discharge. Findings include:1. A review of R118's clinical record revealed: 6/16/25 - R118 was admitted to the facility with diagnoses including complete obstruction of the intestines and acute kidney failure. 7/22/25 10:55 AM - Review of R118's progress note documented R118 was admitted to the hospital. 8/22/25 12:20 PM - During an interview E17 (SW) reported the Ombudsman was notified quarterly of resident discharges and transfers. E17 then stated, I was out on medical leave, and my assistant was not sending them out so now I am sending it out for July and August prior to me going out on medical leave I was sending them out monthly. Surveyor requested documentation of required notification for the previous months. 8/22/25 1:15 PM - E11 confirmed the required notification of R118's transfer to the hospital was not submitted to the Ombudsman. 2. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined that for one (R123) out of four residents reviewed for abuse the facility failed to ensure an allegation of misappropriation of resident property was reported to the state agency within the required time frame. Findings include: 1. The facility policy on abuse last updated January 3, 2025, indicated, All alleged incidents involving misappropriation shall be reported to the NHA/designee immediately .Incidents involving reasonable suspicion of criminal conduct are reported to the applicable state agency within eight hours or withing two hours if the conduct causes serious bodily harm. 1. Review of R123's clinical record revealed: 7/20/25 11:30 AM - A statement written by E12 (LPN) documented, At 10:45 AM I counted .however six [purple tablets] were missing. I recognized the discrepancy. Nursing supervisor [E9 (RN)] was immediately made aware, and she immediately made E2 (former DON) aware. 8/7/25 - E2 (former DON) submitted an incident report to the state agency that alleged [R123] bought in home medications upon admission .six…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-25 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review it was determined for one (R10) out of four residents sampled for PASARR review the facility failed to ensure a referral for a new PASARR Level I and II screening occurred by or before the sixth (60) day. R10 remained in the facility beyond the authorization time frame. Findings include:Review of R10's clinical record revealed: 6/5/25 - A review of R10's Notice of PASARR Level I Screen Outcome documented PASARR Level Determination Convalescence Categorical Approval Period 60 days. Suspected or confirmed PASARR Condition(s): (MH) Mental Health Disability. A 60 day or less stay in the NF is authorized rescreening must occur by or before the 60 days if the individual is expected to remain in the NF (Nursing Facility) beyond the authorization timeframe. 6/12/25 - R10 was admitted to the facility with diagnoses including but not limited to post traumatic stress disorder and anxiety. 8/22/25 10:02 AM - An interview with E17 (SW) confirmed R10's PASARR rescreening had not been submitted. E17 stated, I thought [R10's] approval was for ninety (90) days,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined for one (R37) out of two residents sampled for care plans the facility failed to develop and implement a comprehensive person-centered care plan to address R37's refusal to wear a splint/brace for right hand/wrist contractures. A review of R37's clinical record revealed: 1/2/24 - R37 was admitted to the facility with diagnoses including but not limited to stroke and right-side weakness. 1/3/24 - A review of R37's orders documented splint/brace/device see RNP task for details. 10/8/24 - A review of R37's care plan for actual contractures and potential for further contractures related to decreased mobility, right spastic hemiplegia (stiff muscles and poor motor control) following stroke revealed the intervention resting right hand splint initiated 2/19/24. Review of R37's care plan lacked evidence of the resident refusing to wear the splint. 8/20/25 9:53 AM - E19 (CNA) was interviewed and reported R37 had weakness to the right arm but had never seen or known R37 to have a worn a splint. 8/20/25 2:00 PM - During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined that for one (R37) out of four sampled residents reviewed for ADL(s) the facility failed to provide nail care. Findings include: Review of R37's clinical record revealed: 1/2/24 - R37 was admitted to the facility with diagnoses including a stroke and right-side weakness. 4/1/25 - R37's care plan for self-care deficit documented assist with daily hygiene, eating, toileting, dressing, grooming and oral care as needed. R37's care plan lacked evidence of refusing nail care. 6/25/25 - A quarterly MDS assessment revealed R37 required moderate assistance for personal hygiene and grooming. 8/18/25 9:50 AM - An observation of R37's fingernails on both hands were very long with dark encrusted debris underneath each fingernail. 8/19/25 10:42 AM - A second observation revealed R37 had not been provided nail grooming. 8/20/25 9:34 AM - A third observation of R37's nails on both hands remained long in length with dark encrusted debris under the nails on both hands. 8/21/25 9:53 AM - A fourth observation revealed R37's nails were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined for one (R37) out of three residents sampled for range of motion and mobility, the facility failed to provide a right wrist splint to prevent contractures for R37. Findings include: A facility policy titled Range of Motion Contracture Management revised 1/2/25 documented . To prevent the decline in range of (ROM), influencing a resident's ability to participate in functional activities Cross Refer F657 A review of R37's clinical record revealed: 1/2/24 - R37 was admitted to the facility with diagnoses including but not limited to stroke and right-side weakness. 1/3/24 - R37's documented splint/brace/device see RNP task for details. Review of the RNP task sheet revealed [R37's] splint is to be applied on the 7AM-3PM, 3PM-11PM and the 11PM-7AM shifts. 10/8/24 - R37's care plan for actual contractures and potential for further contractures related to decreased mobility, right spastic hemiplegia (stiff muscles and poor motor control) following stroke revealed the intervention resting right hand splint initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined that the facility failed to ensure accuracy of the medication reconciliation documentation for a controlled drug. Findings include: 8/3/25 - A controlled drug administration record for R123 documented that the facility received thirty morphine capsules from the pharmacy. 8/5/25 - The controlled drug administration record for R123's morphine revealed that E12 (LPN) administered one of the capsules to R123 and documented that twenty-nine capsules remained. 8/6/25 - The controlled drug administration record for R123's morphine indicated that E12 (LPN) witnessed E13 (RN) destroy a remaining amount of twenty-four of R123's morphine capsules. The controlled drug administration record had previously documented a remaining amount of twenty-nine capsules, a five-capsule deficit. The clinical record and drug administration record lacked clarification to account for the five-capsule deficit. 8/20/25 1:38 PM - During an interview, E11 (CNO) stated that the facility had not identified any medication reconciliation discrepancies regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-25 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined for two (R20 and R61) out of five sampled residents for unnecessary medications, the facility failed to document a rationale for disagreeing on a monthly medication regimen review (MRR) recommendations. The Findings include:1.7/6/25 – R20 was admitted to the facility. The following recommendations were unanswered with a rationale: 12/31/24 – The pharmacist recommended: Could Trazodone GDR be considered with an insomnia diagnosis? The provider checked disagree, but no rationale was documented. 1/29/25 – The pharmacist noted: Clonazepam 0.5 mg tab order omits 0.5 mg tab = 2.5 mg. Neither agree nor disagree was selected, but documentation was noted. 3/30/25 – The pharmacist recommended: Could clozapine GDR be considered? Disagree was checked, but no rationale was documented. 4/28/25 – The pharmacist suggested monitoring for ASA/Clopidogrel for bruising/bleeding. Disagree was checked, with no rationale provided. 5/4/25 – The pharmacist recommended: Please evaluate resident tolerability to Amoxicillin with penicillin allergy. Please…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined that for two out of three medication carts reviewed the facility failed to ensure opened medications were labeled with an open date. For one out of three medication carts reviewed the facility failed to ensure that insulin was stored in accordance with manufacturer's instructions regarding temperature. Lastly, the facility failed to ensure that medications in the facility were labeled in accordance with currently accepted professional principles when they accepted and stored unidentifiable medications then failed to ensure safe and secure storage of those medications. Findings include: 1a. 7/13/25 - A controlled substance record was created for R123 by E23 (RN) and E24 (RN) that documented six purple pills were received from R123. 7/20/25 11:30 AM - A statement written by E12 (LPN) documented, At 10:45 AM I counted .however the six [purple tablets] were missing. I recognized the discrepancy. Nursing supervisor [E9 (RN)] was immediately made aware, and she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2025-08-25 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R106) out of one resident reviewed for lab services, the facility failed to promptly notify the ordering medical practioner of abnormal laboratory results. Findings include:Review of R106's clinical record revealed: 6/6/25 - R106 was admitted to the facility. 7/10/25 5:50 AM - A nursing progress note documented for R106 that a urine sample was collected and a dipstick resulted in positive blood and leukocytes. The nursing note further documented that a lab order to do urinalysis (UA) and culture and sensitivity (C&S) was placed, waiting to be picked up and that the NP was notified in the book. 7/10/25 12:01 PM - A physician's progress note documented that R106 complained of burning with urination, an in-house urine dipstick was positive for blood and leukocytes, and the lab picked up the urine in the morning, awaiting a culture and sensitivity. 7/12/25 1:19 PM - The lab results revealed the urine culture was positive for a urinary tract infection (UTI) with a positive growth of greater than 100,000 colony forming…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that the facility failed to report an allegation of abuse to the state agency for one of one resident (R15) reviewed for abuse. Findings include: A facility policy titled Abuse, Neglect, Mistreatment, Misappropriation, Exploitation, and Reasonable Suspicions of Crime, revised January 12, 2023, indicated, .Allegations of resident abuse shall be reported to the appropriate state regulatory authority within two hours .the named person accused of the act will be immediately suspended pending outcome of the investigation . Review of R15's clinical record revealed: 1/15/25 - R15 was admitted to the facility with diagnoses including Alzheimer's disease and Dementia with unspecified severity of behavioral disturbance. 1/21/25 - An admission MDS documented a BIMS score of 00, indicating R15 was severely cognitively impaired. 5/16/25 at approximately 9:10 PM - A facility investigation documented that E8 (CNA) informed E11 (LPN, supervisor) that E10 (CNA) had pushed R15. E11 instructed E8 to write a statement and place it under the DON's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that for one (R15) out of one resident reviewed for abuse, the facility failed to protect residents by not suspending the accused staff member pending the outcome of the investigation. Findings include: A facility policy titled Abuse, Neglect, Mistreatment, Misappropriation, Exploitation, and Reasonable Suspicions of Crime, revised January 12, 2023, indicated, .Allegations of resident abuse shall be reported to the appropriate state regulatory authority within two hours .the named person accused of the act will be immediately suspended pending outcome of the investigation . Review of R15's record revealed: 5/16/25 at approximately 9:10 PM - A facility investigation documented that E8 (CNA) informed E11 (LPN, supervisor) that E10 (CNA) had pushed R15. E11 instructed E8 to write a statement and place it under the DON's door. 5/17/25 - The facility provided investigation packet documented the following: a statement written by E10 accused, wrote the accusation of rough is untrue. statement written by E18 (RN part time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-19 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's resident rights, the facility failed to ensure 1. residents were provided a homelike environment during meals for eight of eight residents (Resident (R) 46, R8, R25, R32, R36, R83, R111, R32, and R168) during dining; 2. privacy bags covered urinary catheter bags for R51; 3. and privacy with shower schedules was maintained. This failure placed the residents at risk of an undignified dining experience. Findings include: Review of the facility's Resident Rights, dated 06/01/24 revealed To promote the interest and well-being of the residents in long-term care facilities, all facilities must treat residents in accordance with the following resident rights: (1) Each resident shall have the right to receive considerate, respectful .services .recognizing each person's basic personal .which include dignity and individuality . 1. Residents were not served meals in a homelike environment. a. Review of R46's undated admission Record, located in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-19 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and review of the facility arbitration agreement, the facility failed to thoroughly explain the binding arbitration agreement to residents or their representative and provide an arbitration agreement that granted the resident or their representative the right to rescind the agreement within 30 days of signing it and communicate with federal, state, local officials and the ombudsman for three (Residents (R)11, R43, and R89) of three residents reviewed for arbitration in a sample of 34. This failure denied residents the opportunity to fully understand what the agreement meant and the ability to rescind the agreement within 30 days of signing. Findings include: Review of the facility arbitration agreement, dated 01/01/24, provided by the facility in the admission packet revealed .(3) this Agreement may be rescinded by written notice sent to the other party via Certified Mail, return receipt requested, within twenty-one (21) days of the date upon which it is signed. Rescission or waiver of this Agreement can only be effected in writing. If this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-19 · tag F0848 — pattern
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure the arbitration agreement provided for the selection of a neutral arbitrator without stipulations and the selection of a venue that is convenient for three (Residents (R)11, R43, and R89) of three residents reviewed for arbitration in a total sample of 34 residents. This placed residents at risk not having the opportunity to choose an arbitrator or venue. Findings include: Review of the facility arbitration agreement, dated 01/01/24, provided by the facility in the admission packet revealed All arbitrators must be a retired state or federal court judge or a member of the state bar with at least ten (10) years of experience as an attorney. There was no mention of a venue that is convenient to both parties. 1. Review of R11's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) date of 07/25/24, located in the MDS tab of the electronic medical record (EMR), revealed an admission date of 07/18/24. R11 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15 indicating R11's cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, document review, and policy review, the facility failed to develop and implement infection control protocols for 1. failed to ensure COVID19 infection control processes were followed by facility staff within a secured unit and soiled PPE was not kept out of reach for resident (Resident (R) 89); and 2. infection control was maintained during wound care for R104. These failures had the potential to affect all 116 residents in the facility. Findings include: Review of the facility's policy titled, COVID-19, initiated March 23, 2020, and last revised October 19, 2022, revealed The DON and the Infection Control Preventionist (IP) will conduct monitoring and surveillance in the facility for early detection and recognition of potential outbreaks of Coronavirus including all respiratory infections. 1. During an observation on 09/16/24 at 9:40 AM, a sign was posted on the outside of the secured 300-unit doors, near the main dining room. An isolation cart was placed in front of the door as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's resident rights, the facility failed to honor a resident's right to 1. choose their preferred method of transferring for one of 34 sampled residents (Resident (R) 43) and 2. choose to go outside for one of 34 sampled residents (R42). This failure placed the residents at risk for psychosocial harm by diminishing their independence. Findings include: Review of the facility's Resident Rights, dated 06/01/24 revealed To promote the interest and well-being of the residents in long-term care facilities, all facilities must treat residents in accordance with the following resident rights: .(6) Each resident may refuse medication or treatment and must be informed of the medical consequences of all medication and treatment alternatives .(21) Each resident has the right, personally, through other persons, or in combination with others to do any of the following: a. Exercise the resident's own rights .(31) Each resident shall be free to make choices regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy, the facility failed to ensure residents were free from physical restraints by applying a Wanderguard to prevent leaving the facility for one of 34 sampled residents (Resident (R) 43). R43 was outside in the facility's parking lot when the nursing staff physically pulled the resident back into the facility against his will while he was in his wheelchair. This deficient practice had the potential to cause psychosocial and physical harm to the resident. Findings include: Review of the facility's policy titled, Restraint and Seclusion Policy, reviewed 01/03/24 revealed It is the policy of [Facility Name] that residents have the right to be free from any physical or chemical restraints .imposed for purposes of discipline or convenience, and not required to treat the resident's medical symptoms .Definitions: 'Physical Restraints' are defined as any manual method or physical or mechanical device, material, or equipment attached to or adjacent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of the facility's policy, the facility failed to develop and implement person centered comprehensive care plans for side rails and weight monitoring for palliative care for two (Resident (R) 62 and R51) of 34 sampled residents. This placed the residents at risk for decreased quality of life and quality of care and further exacerbation of an illness. Findings include: Review of the facility policy titled Care Planning, reviewed 01/03/24, provided by the facility revealed A comprehensive care plan should be developed to address medical, nursing, nutritional, and psychosocial needs within 7 days of completion of the comprehensive assessment . Care plans should include: . Services furnished to maintain highest practical well-being . The resident's preferences. Review of the facility titled Palliative Care/ Hospice, reviewed 01/03/24, provided by the facility revealed The palliative care treatment decision is communicated through Care Plans and Physician Orders. 1. Review of R62's quarterly Minimum Data Set (MDS) with an Assessment Reference…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of facility policy, the facility failed to ensure the Comprehensive Care Plan was accurate and updated for one resident (Residents (R)265) in a total resident sample of 34 whose Care Plans were reviewed. This failure placed the residents at risk for unmet care needs and a diminished quality of life. Findings include: Review of the facility policy titled, Care Planning, dated January 3, 2024, revealed, .To establish guidelines for developing and implementing person-centered care plans that are consistent with resident's rights that includes measurable objectives and timeframes to meet the resident's medical, nursing, and psychosocial needs .Care plans should include .Services furnished to maintain highest practical well-being . 1. Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R265 was admitted to the facility on [DATE] with diagnoses that included chronic gout and diabetes. Review of R265's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to provide assistance with dining for one of three residents (Resident (R) 106) reviewed for activities of daily living (ADLs) of 34 sampled residents. This failure increased the potential for R106 to have a significant weight loss. Findings include: Review of R106's admission Record located in the electronic medical record (EMR) under the Profile tab, revealed R106 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease. Review of R106's Care Plan located in the EMR under the Care Plan tab, dated 08/09/24, revealed R106 had an ADL (activities of daily living) performance deficit related to activity intolerance and dementia. Interventions included to assist with hygiene, grooming, toileting, dressing, oral care, and eating as needed. Review of R106's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/14/24 and located under the MDS tab of the EMR, revealed R106 had a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a safe toilet for one of two residents (Resident) R 42) reviewed for accident hazards out of a total sample of 34 residents creating the potential for a fall or skin injuries. Findings include: Review of R42's admission Record, located in the electronic medical record (EMR) under the Profile tab revealed R42 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses that included type II diabetes mellitus and acute kidney failure. Review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/24/24, revealed a Brief Interview for Mental Status (BIMS) score of 14 out of 15 which indicated R42 was cognitively intact. Review of R42's Care Plan, updated 07/31/24, located under the Resident Assessment Instrument (RAI) tab revealed R42 had a Self-care deficit r/t (related to) deconditioned status secondary to weakness, cognitive decline. (R42) will maintain her current level of function with staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess the need for side rails and obtain informed consent for one (Resident (R)62) of one resident reviewed for side rails out of a total sample of 34 residents. This failure increased the risk that residents would have side rails without evaluation for the need and without making an informed decision knowing the risks and benefits. Findings include: Review of R62's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) date of 08/14/24, located in the MDS tab of the electronic medical record (EMR), revealed an admission date of 03/03/21. R62 had a Brief Interview for Mental Status (BIMS) score of eight out of 15 indicating R62's cognition was moderately impaired and had diagnoses of cerebrovascular disease, dementia, and dependence on supplemental oxygen. For mobility, R62 required partial/moderate assistance to roll left and right and R62 required partial/moderate assistance- helper does less than half the effort for lying to sitting on side of bed. Review of R62's orders, located in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and review of facility policy, the facility failed to ensure one of one resident (Resident (R)80) reviewed for a diagnosis of with post-traumatic stress disorder (PTSD) out of a total sample of 34 residents, received appropriate treatment and services to attain his highest practicable mental and psychosocial well-being. This failure placed the resident at risk of unmet needs and a diminished quality of life. Findings include: Review of the facility policy titled, Trauma-Informed Care, dated January 11, 2024, revealed .It is the policy of [facility] to provide trauma-informed care to all residents .To address the trauma in the lives of the residents served by [facility]; to promote the understanding of trauma and its impact; to eliminate or mitigate triggers that may cause re-traumatization .SCREENING: Screening will be completed upon admission to determine if an individual has a history of trauma .A positive screen will warrant further evaluation by the provider…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to contact the pharmacy to ensure medications were available for administration for one of seven residents (Resident (R) 92) reviewed for medication administration out of a sample of 34 residents. Findings include: Review of the facility's policy titled, Electronic Interim Box, initiated 09/18 and last revised 08/20, revealed The provider pharmacy will utilize an electronic interim box .to provide an interim supply of medications for use in emergency and non-emergency dosing for nursing facility residents until the pharmacy is able to provide a regular supply of medication to the nursing facility resident. Review of R92's admission Record, found in the Profile tab of the electronic medical record (EMR), revealed he was admitted to the facility on [DATE]. R92 was admitted with diagnoses including Parkinson's disease, hemiplegia and hemiparesis (paralysis and weakness on one side) following cerebral infarction (stroke) affecting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and policy review, the facility failed to ensure that one of seven residents reviewed for unnecessary medications (Resident (R) 16) out of a total sample of 34 residents received antibiotics with diagnoses of tooth abscess and moderate protein-calorie malnutrition. This failure had the potential to increase the risk of infection, pain, and weight loss. Findings include: Review of the facility's policy titled, Electronic Interim Box, initiated 09/18 and last revised 08/20, revealed The provider pharmacy will utilize an electronic interim box .to provide an interim supply of medications for use in emergency and non-emergency dosing for nursing facility residents until the pharmacy is able to provide a regular supply of medication to the nursing facility resident. Review of R16's admission Record, found in the Profile tab of the electronic medical record (EMR), revealed he was admitted to the facility on [DATE] and last readmitted on [DATE]. R16 was admitted with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure: 1. an insulin pen was not expired when used for one resident (Resident (R) 66) of four insulin pens reviewed on three medication carts and This failure increased the risk of insulin not being effective. Findings include: Review of the pharmacy policy titled, Storage of Medications, dated [DATE] revealed, .Outdated, contaminated, or deteriorated medication .are immediately removed from inventory, disposed of according to procedures for medication disposal and reordered from the pharmacy . 1. On [DATE] at 7:42 AM a review of the Bethany Medication Cart 1 with Licensed Practical Nurse (LPN) 1 revealed a Humalog (short-acting insulin) Kwik pen for R66 with approximately 61 units remaining in the pen. The expiration date on the pen was [DATE]. LPN 1 was asked if R66 had received any Humalog insulin since [DATE]. LPN 1 stated, Yes, at least five times. LPN 1 confirmed that the Humalog insulin should not have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have menu extensions for finger foods for one (Resident (R)89) of three residents reviewed for diets in a total sample of 34 residents. The failure had the potential to cause R89 to lose weight by not receiving foods easy to eat. Findings include: On 09/19/24 at 1:45 PM, a policy for menus and menu development was requested. The Administrator stated at this time the facility did not have a policy for menus and menu development. Review of the LTC [Long Term Care] dietary manual Dining RD.com 2017, provided by the facility, revealed The Finger Food Diet is used for individuals with dementia or cognitive impairment, such as Alzheimer's disease resulting in a loss of ability to recognize and use utensils, or for neuromuscular diseases affecting muscle coordination such as in Parkinson's disease. The diet allows independence in eating, regardless of a decline in cognition or muscle coordination. The Finger Foods Diet is designed to promote self-feeding for individuals who have difficulty using utensils due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, facility reportable incidents (FRIs), and facility policy review, the facility failed to ensure two of four residents (Resident (R) 2 and R6) reviewed for abuse and neglect were free from abuse. Specifically, R2 was involved in a resident-to-resident altercation initiated by R1, and R6 was verbally abused by Registered Nurse (RN) 1. Findings include: Review of the facility's policy titled, Abuse, Neglect, Mistreatment, Misappropriation, Exploitation, and Reasonable Suspicions of Crime, dated 01/03/24, documented It is the policy of [facility name] to protect residents and prevent occurrences of abuse, neglect, mistreatment, mis appropriation of resident property, exploitation, and crime. The policy defines Abuse as the willful infliction of injury, unreasonable confinement, intimidation .with resulting physical harm, pain or mental anguish . 1. a. Review of R1's undated admission Record located in the electronic medical record (EMR) under the Profile tab, indicated R1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, facility document review, and facility policy review, the facility failed to ensure that an allegation of abuse for one of one resident (Resident (R) 6) reviewed for an allegation of verbal abuse, was reported to the State of Delaware, Department of Health and Social Services, Division of Health Care Quality within two hours of the allegation of abuse being identified. Findings include: Review of the facility's policy titled, Abuse, Neglect, Mistreatment, Misappropriation, Exploitation, and Reasonable Suspicions of Crime, review date of 01/03/24, instructed Reporting and Response: witnessed or suspected incidents of abuse or reasonable suspicions of crime are to be reported immediately .Allegations of resident abuse shall be reported to the appropriate state regulatory authority within (2) hours. Review of the facility's Incident Report provided by the facility, documented on 03/11/24 at 9:00 AM, Registered nurse [(RN) 1] was witnessed speaking to a resident [R6] in a negative manner this am by other staff members. Further review of the Incident Report revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-07 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that the facility failed to maintain essential kitchen equipment in safe operating condition. Findings include: 8/1/23 10:24 AM - During a tour of the kitchen, the surveyor observed three areas of ice build-up in the walk-in freezer on the floor below the fans, behind the fans, and under a black pipe that runs from the fan area to the wall. An interview with E6 (Dietary Director) revealed the ice build-up had been ongoing for the last two months. 8/1/23 10:37 AM - Findings were confirmed with E6 (Dietary Director). 8/7/23 2:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), and E3 (Corporate) during the exit conference.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-07 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and review of other facility documentation, it was determined that for one (R264) out of one resident reviewed for grievances, the facility failed to ensure that concerns received by the facility were timely and thoroughly investigated to resolve the grievance. Findings include: Review of R264's clinical record revealed: 4/5/23 - admission to the facility. 4/5/23 - A review of the inventory of personal effects form revealed no evidence it was completed upon admission. 4/9/23 - A review of the inventory of personal effects form revealed son brought one pair of black pants and one shift labeled with black marker. 4/23/23 - A review of an Employee Concern/ Complaint form revealed that R264 had the following missing items: blue sweatshirt, black sweatpants, pack of ten contact lenses, and dark green blanket. A response noted from the facility, blue sweatshirt, black sweatpants, and green blanket were found. Son notified and will pick up on Friday. 8/3/23 9:15 AM- An interview with E1 (NHA) confirmed that the contact lenses for R264 were not found and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, it was determined that for one (R18) out of twenty-two residents reviewed for care plans, the facility failed to develop a care plan for the use of oxygen. Findings include: Cross refer F695 Review of R18's clinical record revealed: 6/6/23 - R18 was re-admitted to the facility with acute respiratory failure with hypercapnia. 6/12/23 - R18 had a documented BIMS score of 15/15, revealing an intact cognitive state. 8/1/23 10:59 AM - An interview with R18 stated she uses oxygen only at night and has been using oxygen for a few weeks. 8/1/23 through 8/4/23 - Random observations of R18's room revealed an oxygen concentrator with nasal cannula oxygen tubing and a zip lock bag taped to the side of the concentrator with R18's name. 8/4/23 10:32 AM - An interview with E5 (LPN) confirmed there were no physician orders or nursing measures for R18 relating to the use of oxygen. A record review lacked evidence of a person-centered care plan for R18's oxygen administration. 8/7/23 2:00 PM - Findings were reviewed with E1 (NHA), E2 (DON) and E3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that for one (R66) out of one resident reviewed for pressure ulcers the facility failed to ensure that the resident received the necessary treatment and services to promote healing and prevent new pressure ulcers from developing. For R66, a dependent resident with a pressure ulcer the facility failed to ensure that R66 was turned and repositioned every two hours. Findings Include: National Pressure Ulcer Advisory Panel (NPUAP), Prevention and Treatment of Pressure Ulcers: Quick Reference Guide, second edition, published 2014, stated Do not position an individual directly on a pressure ulcer .Continue to turn and reposition the individual regardless of the support surface in use .No support surface provides complete pressure relief. A facility policy (last revised 1/17/2023) Pressure Ulcer prevention and Management included: Interventions for dependent residents may include, but are not limited to: Turning and repositioning every two hours; Use of pillows to aid in positioning. Review of R66's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that for one (R18) out of one resident reviewed for respiratory care, the facility failed to provide professional standards of practice by ensuring the oxygen tubing was changed weekly. Findings include: Cross refer F656 Review of R18's clinical record revealed: 6/6/23 - R18 was re-admitted to the facility with acute respiratory failure with hypercapnia. 6/12/23 - R18 had a documented BIMS score of 15/15, revealing an intact cognitive state. 8/1/23 10:59 AM - An interview with R18 stated she uses oxygen only at night and has been using oxygen for a few weeks. 8/1/23 through 8/4/23 - Random observations of R18's oxygen tubing revealed no label with a date. 8/4/23 1:05 PM - During a joint observation and interview, E4 (CNA) stated she was not sure when the tubing was changed last and confirmed the oxygen tubing was not labeled for R18. A review of the Treatment Administration Record (TAR) indicated no documentation of oxygen tubing being changed. A review of R18's Physician orders revealed no orders to change oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and review of facility documentation, it was determined that for one ( R262) out of twenty-one (21) sampled residents, the facility failed to ensure accurate and complete records. 1. Review of R262's clinical record revealed: 3/6/23 - admission to facility. 8/7/23 - 9:03 AM- A review of R262's Medication Administration Record (MAR) lacked documentaion of the administration of Zosyn (antibiotic medication) on 3/16/23 and 3/23/23. R262 was receiving his antibiotic through a PICC (peripheral inserted central catheter) line. 8/7/23 10:01 AM - An interview with E4 (LPN) revealed that if a medication is unavailable, staff would notify the pharmacy and the on-call provider to get a hold order. Also, if there is an issue with the PICC line staff would notify the IV team. 8/7/23 10:22 AM - An interview with E5 (UM) confirmed that the MAR lacked a signature for the administration of Zosyn. E2 (DON) was present and confirmed there was no medication variance noted for the dates 3/16 and 3/23/23. There was a lack of evidence of complete and accurate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-08-07 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, it was determined that the facility failed to ensure that the state survey inspection results were available for residents to read. Findings include: The facility bulletin board located in the front lobby indicates that survey results will be located in a black binder in the facility lobby. On 8/3/23 10:51 AM during inspection of the facility binder for survey results the binder contained survey results from the 11/12/20 focused infection control survey, the facility's 10/22/21 annual survey and 7/13/22 complaint survey results were not in the facility's binder. During an interview on 8/3/23 at 10:54 AM E1 (NHA) confirmed the finding.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$13,627 in federal fines across 1 penalty.

  • $13,627 — penalty dated 2024-05-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CADIA HEALTHCARE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 3 of 52.6+0.4 vs chain
Staffing 4 of 53.8+0.2 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 4 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SCHAFER FAMILY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 12/31/2010
SILVER HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 12/31/2010
RONALD E SCHAFER IRREV TR FBO ERIC ROBERT SCHAFEROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 12/31/2010
RONALD E SCHAFER IRREV TRFBO LAUREN ELIZABETH MARIE SCHAFEROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 12/31/2010
STEPHEN SILVER IRREVOCABLE TRUST FBO CASEY SILVEROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 12/31/2010
STEPHEN SILVER IRREVOCABLE TRUST FBO JONATHAN SILVEROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 12/31/2010
SCHAFER, ERICIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 12/31/2010
SCHAFER, LAURENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 12/31/2010
SILVER, JONATHANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 12/31/2010
SCHAFER, RONIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 02/01/2008
SILVER, STEPHENIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 12/31/2010
LITWA, KARENIndividualCORPORATE OFFICER; ADP OF THE SNFsince 02/01/2008
LONG TERM CARE CORPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2008
ONIX GROUP LLOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2017
DITTMAR, LAURAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/31/2024
PRICE, ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/31/2024
SABRA HEALTH CARE REIT INCOrganizationADP OF THE SNFsince 08/01/2011
RODGERS, MARYIndividualADP OF THE SNFsince 12/31/2024

CMS files one row per role, so the 25 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.6M
Net patient revenuemost recent cost report
-2.7%
Operating marginrevenue minus expenses
$1.2M
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 25%Other / private 15%

This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$435per resident / day
operating cost
$13,219per month
≈ monthly operating cost
$424per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in DE

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Delaware Medicaid page.

Typical monthly cost in Delaware
$14,494/mo
Nursing home (semi-private)
$15,132/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 085052. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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