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Palm Garden Of Gainesville

227 SW 62nd Blvd, Gainesville, FL 32607 · For profit - Limited Liability company · 150 certified beds · (352) 331-0601 Medicare & Medicaid certified

Call the home — (352) 331-0601 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 27 lower-level deficiencies on record (see below)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • nursing-staff turnover (63%) runs well above the national median (45%)
  • about 21% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
200 SW 62nd Blvd Ste C · (352) 265-0920 · Call to confirm hours
Pharmacy
Publix0.2 mi
3315 W University Ave · (352) 372-4276 · Call to confirm hours
Grocery
7012 SW 6th Pl · (352) 440-1513 · Call to confirm hours
Park
Clear Lake Nature Park · (352) 334-5067 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.5%8.7%15.4%better
Long-stay residents who lose too much weight5.7%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.1%0.7%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.0%4.6%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.9%2.5%3.3%better
Long-stay residents whose ability to walk worsened12.6%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.5%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine97.3%99.2%95.3%typical
Long-stay residents with pressure ulcers6.5%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control22.7%10.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table2.1%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.4%94.7%79.4%better
Short-stay residents rehospitalized after admission25.1%26.1%22.6%worse
Short-stay residents with an outpatient ER visit6.1%9.1%12.0%better
Long-stay hospitalizations per 1,000 resident days2.712.131.67worse
Long-stay outpatient ER visits per 1,000 resident days0.611.151.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 373 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.3%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
56.1%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 56.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 189 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.3%CMS range 51.7–62.651.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 8.8–12.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge69.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified82.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting99.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 5.8–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.22
Aide hours/ resident / day
3.64
Total nurse hours/ resident / day
0.14
RN hoursweekends
62.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 138.6 residents a day — about 92% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.22 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 3.74 on weekdays — 9% thinner on weekends. RN hours go from 0.46 to 0.14 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-05-30)
8
at the previous standard inspection (2024-02-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 10 most serious are shown; the remaining 17 are one tap away and print in full.

  • Potential for harm · Ecited before2025-05-30 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain complete and accurately documented medical records for 5 of 8 residents, Residents #28, #32, #62, #97, and #119 reviewed for medication management, 2 of 6 residents, Residents #99 and #111 reviewed for mood and behavior, 1 of 3 residents, Resident #103 reviewed for intravenous therapy, and 1 of 3 residents, Resident #136, reviewed for discharge. Findings include: 1) Review of Resident #97's physician order dated 5/5/2025 read, Basaglar Kwikpen Solution Pen-Injector 100 UNIT/ML [milliliter] [insulin Glargine] inject 10 unit subcutaneously in the morning for diabetes. Review of Resident #97's physician order dated 5/5/2025 read, Insulin Lispro [NAME] KwiwPen Subcutaneous solution Pen-Injector 100 UNIT/ML [Insulin Lispro] inject as per sliding scale: If 0-150= 0 units, 151-200=2 units, 201-250= 4 units, 251-300= 6 units, 301-350=6 units, 351-400=10 units; 401+ Notify MD [Medical Doctor] subcutaneously before meals for diabetes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure a recapitulation summary was documented for 1 of 3 residents, Resident #136, reviewed for discharge. Findings include: Review of resident #136's medical record did not contain documentation of the recapitulation of stay for the resident. During an interview on 5/30/25 at approximately 10:00 AM Staff L, LPN (Licensed Practical Nurse) on the Short Term Rehabilitation hall stated, Once an order is obtained in the chart for discharge, Social Services starts the process of filling out a Discharge Summary/Recapitulation packet for the resident's discharge. This packet goes home with the resident/representative and a copy goes to medical records. The packet is signed and dated by the resident/responsible party and staff member. A copy will go to Medical Records. During interview on 5/30/25 at approximately 10:30 AM Staff K, Health Information Specialist stated, I am unable to locate a copy of [Resident #136's name] discharge summary. Review of the policy and procedure titled, Policy Transfer and Discharge Effective date:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record reviews the facility failed to ensure accurate Minimum Data Set (MDS) assessments for 3 of 8 residents, Residents #73, #103, and #87, reviewed for MDS assessments. Findings include: 1) Review of Resident #73's physician order dated 5/3/2025 read, NPO [Nothing by Mouth] diet, Not applicable texture, NPO consistency. Review of Resident #73's speech therapy evaluation dated 5/8/2025 read Clinical Bedside Assessment of Swallowing: Dysphagia: Pt [patient] requiring suctioning of oral secretions. Unable to elicit volitional or reflexive swallow. At this time, not appropriate for PO [oral] trials due to poor oral manipulation, control of ability to initiate a swallow. Review of Resident #73's MDS admission dated 5/9/2025 read Section K0100. Swallowing Disorder, Check all that apply. No areas under this section were marked to acknowledge Resident #73 suffered a swallowing disorder. Review of Resident #73's physician order dated 5/5/2025 read provide suction every 1 hours as needed for retained oral secretions 5/5/2025. Review of Resident #73's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews and record review, the facility failed to comply with the development and implementation of a comprehensive care plan regarding suctioning in 1 out of 3 residents. Resident #73. Findings include: Review of Resident #73's physician order dated 5/5/2025 showed to read provide suction every 1 hours as needed for retained oral secretions 5/5/2025. Review of Resident #73's electronic medical record dated 5/3/2025, by Advanced Practitioner Registered Nurse #1 showed to read Order placed for bedside suction per daughter's request. During an interview on 5/29/2025 at 11:00 AM, Staff B, Licensed Practical Nurse/Minimum Data Set Coordinator, (LPN/MDS) stated if he [Resident #73] was receiving suctioning, it should have been care planned. During an interview on 5/29/2025 at 2:00pm, the Director of Nursing stated I expect the MDS' [Minimum Data Set] and care plans to be accurate and complete.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain appropriate grooming and personal hygiene for 1 of 3 residents, Resident #61, reviewed for Activities of Daily Living. Findings include: During an interview on 05/27/25 at 11:47 AM, Resident #61 stated, My shower days are Tuesdays, Thursdays, and Saturdays, but that I'm lucky to get a shower once a week. My preference is to have showers on my scheduled shower days. Review of Resident #61's Task List documentation for the period of 5/1/25 through 5/29/25 documented Resident #61 received showers on 5/1/25, 5/24/25, and 5/29/25, with no documentation of other bath or shower provided for the 30 days. During an interview on 5/30/25 at 9:05 AM Staff U, CNA (Certified Nursing Assistant) stated, We try to get each resident up and to the shower at least once a week. I'm not sure how often [Resident #61's name] receives a shower. We are supposed to document it in POC and in the shower book when the resident is bathed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure treatment and care was provided in accordance with professional standards of practice for a central venous catheter for 1 of 3 residents, Resident #103, observed for intravenous (IV) catheter care and medication administration practices. Findings include: During an observation on 5/27/25 at 2:11 PM, Resident #103 had a dual lumen, central venous catheter in his right upper chest with a dressing dated 5/1/25. The catheter insertion site was visible, the dressing was clean, dry, and intact. (Photographic evidence obtained) During an interview on 5/27/25 at 2:11 PM, Resident #103 stated, The last time I was in the hospital they put in the catheter for antibiotics. Since I've returned to the facility, a nurse had said that the dressing needed to be changed, but the dressing has not been changed. Review of Resident #103's medical record documented the resident was most recently admitted on [DATE] with medical diagnosis to include…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2) Review of Resident #62 Omnicare Consultation Report dated 4/18/2025 read, Recommendation: Please attempt a gradual dose reduction to Abilify 1 mg once daily. The consultation report did not have a physician signature, or a rationale only documented MD [Medical Doctor] refused. Review of Resident #62 physician order dated 4/17/2025 read, Aripiprazole Tablet 2 mg give 1 tablet by mouth in the morning for depression. During an interview on 5/29/2025 at 3:53 PM Medical Doctor #1 stated, [Resident #62's name] has severe depression and is doing fairly well with the medication. After talking to the resident, we decided to keep the medication. Sometimes the facility requires a rationale, but it is typically more complicated. Usually, the nurses will drop the recommendation in my book, and I will review them. During an interview on 5/30/2025 at 2:51 PM the Director of Nursing stated, [Resident #62 name] consultation report should have been signed and a rationale should have been provided. Based on interview and record review, the facility failed to ensure documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure drugs and biologicals used in the facility were stored in accordance with currently accepted professional principle for 1 of 3 hallways reviewed for secured medication. Findings include: 1) During an observation on 5/27/2025 at 10:17 AM of Resident #71 it showed the resident was lying in bed. CeraVe itch relief moisturizing cream, vapor rub, Benadryl extra strength cream, and arthritis cream which contained 10% Trolamine Salicylate was on top of the nightstand. (Photographic evidence obtained) Review of Resident #71's medical record did not document an order or an assessment the resident was safe to self-administer medications. 2) During an observation on 5/27/2025 at 10:28 AM of Resident #53 it showed the resident was lying in bed. Nystatin Cream was observed on top of the nightstand. (Photographic evidence obtained) Review of Resident #53's medical record did not document an order or an assessment the resident was safe to self-administer medications. 3) During an observation on 5/27/2025 at 10:41 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain appropriate infection prevention and control practices during medication administration for 2 of 15 residents, Residents #78 and #338) reviewed for medication administration practices, and failed to ensure appropriate infection control barriers were applied for residents with orders for isolation for 1 of 2 residents, Resident #129, reviewed for infection control. Findings include: 1) During an observation on 5/29/25 at 11:09 AM, Staff D, Licensed Practical Nurse (LPN), donned gloves, and cleaned Resident #78's glucometer. After cleaning the glucometer, and removing her gloves, she dropped the gloves on the ground, picked them up and disposed of them. Staff D then donned a new pair of gloves, without performing hand hygiene, and removed Resident #78's insulin pen [a device used to administer insulin injections] from the medication cart and then removed and disposed of her gloves. Staff D donned a new pair of gloves without performing hand hygiene and entered Resident #78's room and performed a finger…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent the possible spread of infection when failing to perform hand hygiene or use appropriate personal protective equipment (PPE) when performing care for 1 (Resident #1) of 3 residents on Enhanced Barrier Precautions. Findings include: Review of the admission record for Resident #1 documented the resident was readmitted to the facility on [DATE] with diagnoses including a pressure ulcer of the sacral region, Stage 4 [a wound on the lower back that extends through all layers of skin, exposing underlying muscle, tendons, and bone and requires extensive and prolonged treatment], schizophrenia [a disorder that affects a person's ability to think, feel, and behave clearly], major depressive disorder, difficulty in walking, and urinary tract infection. Review of the physician's order dated 11/12/2024 for Resident #1 read, Enhanced Barrier Precautions - Wound/Catheter every shift for Stage 4/catheter. Review of the physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 17 citations
  • Potential for harm · D2024-11-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide a clean and homelike environment. Findings include: During an observation on 11/7/2024 beginning at 10:30 AM, there were multiple circular spots of a black substances on the vents of the air conditioner units in the rooms of Residents #6, #7, #8, #9, #10, and #12. During an interview on 11/7/2024 at 11:45 AM, the Environmental Director stated that the environmental services was responsible for cleaning the vents of the air conditioner units daily with a cloth and surface cleaner. The Environmental Director observed the black circular spots on the vents and stated, They should be cleaned daily and those don't look like they were clean, when the environmental staff cannot adequately get to the harder areas to reach on the vents, they are supposed to notify maintenance. During an interview on 11/7/2024 at 11:52 AM, the Maintenance Director observed the air conditioner vents and stated, They are not clean and should be wiped down. During an interview on 11/7/2024 at 11:55 AM, Resident #8 stated that the spots of a black…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide Medicare coverage and liability notice to resident representative for 1 of 3 residents reviewed for notice of Medicare non coverage, Resident #1. Findings include: Review of Resident #1's admission record showed Resident #1's daughter as the responsible party, with the power of attorney for financial affairs, healthcare Surrogate, and care conference person. Review of Resident #1's medical records showed Health Care Surrogate signed by Resident #1 on 4/11/2005, appointing Resident #1's Daughter as health care surrogate. Review of Resident #1's care plan initiated on 1/23/2024 showed a focus for impaired cognition as evidence by decision making problem, short term memory deficit, long term memory deficit, and problems understanding others. Review of Resident #1's MDS (Minimum Data Set) dated 1/29/2024 showed BIMS (Brief Interview for Mental Status) score of 5 (severe cognitive impairment) under Section C. Cognitive Patterns. Review of Resident #1's Determination of Incapacity form dated 12/18/2023, showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was safely stored, covered, labeled, and failed to ensure the equipment was cleaned in the areas of the kitchen and nourishment rooms. Findings include: A walk-through tour of the kitchen was conducted on 2/26/2024 at 9:16 AM with the Certified Dietary Manager (CDM). There were twelve large containers in the walk-in cooler that did not have identifying labels. There were eleven sandwiches and fourteen swirl cups in the reach-in cooler with no identifying labels. There was a pan of chicken noodle soup on the tray line at 9:22 AM with lunch times being 11:20 AM- 12:25 PM. During an interview on 2/26/2024 at 9:20 AM, the CDM stated that the containers did not have identifying labels and all leftover foods should be covered, labeled, and dated according to standards of practice. The CDM identified the twelve leftover food items in the walk-in cooler as pans of Salisbury steak, cabbage casserole, turkey, sweet potatoes, Italian sausages, hot dogs, gravy, ham, tomato soup, roast beef, beets, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure that resident assessments were transmitted in a timely manner for 2 of 3 residents sampled, Residents #44 and #46. Findings include: Review of Resident #44's Minimum Data Set (MDS) Discharge Return Anticipated Assessment showed the assessment status was exported on 1/29/2024. Resident #44's assessment did not have a status of accepted. Review of Resident #46's Minimum Data Set (MDS) Discharge Return Not Anticipated Assessment status was exported on 1/30/2024. Review of Resident #46's assessment did not have a status of accepted. During an interview on 2/29/2024 at 10:06 AM, the MDS Coordinator stated, Those assessments [Resident #44's and Resident #46's] were done but did not transmit. We [the facility] do not have a policy for transmitting assessments but followed the MDS manual.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide surgical wound care and treatment in accordance with professional standards of practice for 1 of 4 residents reviewed for skin conditions, Resident #77 (Photographic evidence obtained). Findings include: During an interview on 2/26/2024 at 10:08 AM, Resident #77 stated, I had a mole removed last Thursday [2/22/2024]. On Saturday, the CNA [Certified Nursing Assistant] covered my site with gauze and transparent dressing. I don't think I'm supposed to have a dressing on there. During an observation on 2/26/2024 at 10:14 AM, Resident #77 had a transparent dressing with gauze under a transparent dressing on his right forearm. There was a dime sized circular area on the gauze of brownish drainage. Review of Resident #77's admission record revealed the resident had diagnoses including hypertension, osteoarthritis, heart failure, and stage 3 kidney disease (chronic). Review of Resident #77's dermatology visit note dated 12/28/2023 read, Impression/Plan: Neoplasm of Uncertain Behavior . Ddx [differential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer oxygen per physician order and according to professional standards of practice for 2 of 3 residents reviewed for respiratory care, Residents #36 and #112. Findings include: 1. Review of Resident #36's admission record revealed the resident was admitted with the diagnoses including end stage renal disease, hypertensive heart and chronic kidney disease without heart failure with stage 5 chronic kidney disease, type 2 diabetes mellitus without complications, cerebral infarction, hemiplegia and hemiparesis affecting left non-dominant side, unspecified atrial fibrillation, essential primary hypertension, and major depressive disorder. Review of Resident #36's physician order dated 8/16/2023 read, Oxygen at 2 LPM [liters per minute] via N/C [nasal cannula] or mask every shift . Oxygen Continuously every shift. During an observation on 2/26/2024 at 10:10 AM, Resident #36 was receiving oxygen at 3 liters per minute via nasal cannula. During an observation on 2/28/2024 at 8:17 AM, Resident #36 was receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure nurse staffing information was posted daily. Findings include: During an observation on 2/26/2024 at 8:56 AM, the posted nurse staffing was dated 2/23/2024 (Photographic evidence obtained). During an interview on 2/28/2024 at 8:23 AM, the Director of Nursing stated, It is the responsibility of the weekend supervisor to post the staffing report daily. I was not aware the staffing report had not been posted daily. The facility does not have a policy for posting the staff report, but they follow the regulations.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were securely stored in 1 of 3 residential units, Unit 300. Findings include: 1. During an observation on 2/26/2024 at 9:14 AM, Resident #55 was in her bed. A tube of Zinc Oxide Ointment was on Resident #55's bedside table. There was no nurse or other facility staff present in the resident's room. During an interview on 2/26/2024 at 9:14 AM, Resident #55 stated, I had bed sores and the cream is used for my bed sores. During an observation on 2/27/2024 at 8:03 AM, a tube of zinc oxide was on Resident #55's bedside table. There was no nurse or other facility staff present in the resident's room. Review of Resident #55's physician order dated 1/10/2024 read, Wound care to bilateral buttocks; apply zinc after each incontinent episode, every day and evening for prevention . Order Status: Active. Start Date: 1/10/2024. Review of Resident #55's physician orders revealed no order to self-administer medications. Review of Resident #55's Self Administration of Medication Consent Form dated 12/9/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain accurate and complete medical records for 1 of 2 residents reviewed for insulin administration out of a total of 6 residents reviewed for medications, Resident #104. Findings include: Review of Resident #104's admission record showed the resident was initially admitted on [DATE] with the diagnoses including type 2 diabetes mellitus, cerebral infarction (a stroke), and atrial fibrillation (an irregular heartbeat). Review of Resident #104's physician order dated 8/10/2022 read, Insulin Regular Human Solution Pen-injector 100 unit/ml [milliliter] inject s per sliding scale. Review of Resident #104's physician order dated 6/5/2023 read, Levemir FlexPen Subcutaneous Solution Pen-injector 100 unit/ml (Insulin Detemir), Inject 20 units subcutaneously in the morning for DM [diabetes mellitus]. Review of Resident #104's Medication Administration Record (MAR) for January 2024 revealed no documentation of blood sugar level and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration to help prevent the possible transmission of infection and communicable diseases in 3 of 6 observations for medication administration. Findings include: During an observation on 2/28/2024 at 7:37 AM, Staff B, Registered Nurse (RN), exited a resident room after administering medications. Staff B returned to the medication cart and unlocked the cart and prepared medications for Resident #32 without performing hand hygiene. Staff B locked the medication cart, entered the resident's room and administered the medications. Staff B exited the resident's room and returned to the medication cart to prepare medications for another resident. During an observation on 2/28/2024 at 7:41 AM, Staff B, RN, exited a resident room after administering medications. Staff B returned to the medication cart and unlocked the cart and prepared medications for Resident #65 without performing hand hygiene. Staff B locked the medication cart, entered the resident's room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure medical records for each resident were complete and accurately documented for 2 of 3 residents reviewed for skin and wound care (Resident #1 and #3). Findings include: 1. Review of the admission record for Resident #1 documented diagnoses to include fractured pelvis, sepsis, generalized muscle weakness, peripheral vascular disease, hyperlipidemia, heart failure unspecified, hypothyroidism, gastro-esophageal reflux disease, glaucoma, and major depressive disorder. Review of the physician orders for Resident #1 dated 4/3/2023 reads, Nystatin External Powder 100000 unit/gm (gram) (Nystatin Topical) Apply to groin/buttock topically every day and evening shift for rash for 14 days. Review of the Treatment Administration Record (TAR) dated 4/1/2023 through 4/30/2023 for Resident #1 showed Nystatin External Powder was not documented as completed on 4/5/2023, 4/7/2023, 4/8/2023, 4/92023 and 4/10 2023 on the day shift and 4/10/2023 on the evening shift. Review of the physician orders for Resident #1 dated 4/18/2023 reads,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was safely stored in the kitchen and dry storage areas, and the food was distributed in accordance with professional standards. Findings include: 1. On 10/4/2022 at 9:16 AM, a walk-through tour of the kitchen with the Certified Dietary Manager (CDM) revealed containers that were labeled as cornstarch, flour, regular sugar, brown sugar, and rice on a shelf that was approximately two inches from the floor. The containers had numerous specks of debris on the exterior of the containers and were not stored at least six inches off the floor or on a surface that was clean or protected from contamination or splash. The walk-through of the dry storage area revealed a can rack and shelving with food items including vegetables, cake mixes, and cereals that had been removed from the original containers with no date marking for date received or an expiration date. During an interview on 10/4/2022 at 9:16 AM, the Certified Dietary Manager (CDM) stated the specks on the storage containers of flour, cornstarch…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    5. During an observation on 10/4/2022 at 9:15 AM, Resident #27 was in her room, with the nebulizer mask lying unbagged on her bedside table. During an interview on 10/4/2022 at 9:15 AM, Resident #27 stated the unbagged mask was part of her breathing treatment machine. On 10/5/2022 at 8:08 AM, Resident #27 was observed in her room, with the nebulizer mask lying unbagged on her bedside table. Review of Resident #27's Medication Administration Record (MAR) dated for the period from 10/1/2022 through 10/31/2022 showed the resident had received Ipratropium-Albuterol Solution 0.5-2.5 (3) milligrams/3 milliliters for hypercapnia at 9:00 AM, 2:00 PM and 9:00 PM on 10/3/2022 and 10/4/2022. During an interview on 10/6/2022 at 7:44 AM, Staff B, LPN, stated Resident #27's nebulizer mask should be cleaned and bagged after each use. During an interview on 10/6/2022 at 7:46 AM, Staff A, LPN, confirmed Resident #27 had received Ipratropium-Albuterol Solution 0.5-2.5 (3) milligrams/3 milliliters for hypercapnia at 9:00 AM, 2:00 PM and 9:00 PM on 10/3/2022 and 10/4/2022. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the residents received urostomy site dressing care and services in accordance with professional standards of practice for 1 of 9 residents who needed dressing changes, Resident #89. Findings include: Review of Resident #89's medical records revealed the resident was admitted on [DATE] with the diagnoses including malignant neoplasm of vulva, stage 4 chronic kidney disease, essential hypertension, heart failure, anemia, type 2 diabetes. Review of Resident #89's physician order dated 9/7/2022 reads, Urostomy Site: remove dressing on urostomy site r [right] side gently avoid pulling on tubing, clean site with wound cleanser, dry and apply split sponge and cover with gauze. Cover area with a large tegaderm. Change q [every] 3 days and PRN [as needed]. During an interview on 10/4/2022 at 12:35 PM, Resident #89 stated that the staff were supposed to change her dressing every three days but did not do it. During an observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident with limited range of motion received appropriate treatment and services to prevent further decrease in range of motion for 1 of 16 residents with contractures, Resident #114. Findings include: Review of Resident #114's medical records revealed the resident was admitted on [DATE] with the diagnoses including cerebral infarction due to unspecified occlusion or stenosis of right middle cerebral artery, muscle weakness (generalized), difficulty in walking, oropharyngeal phase dysphagia, cognitive communication deficit, dysphagia following cerebral infarction, other speech and language deficits following cerebral infarction, essential (primary) hypertension, hyperlipidemia, anxiety disorder, dysarthria following cerebral infarction. During an observation on 10/4/2022 at 1:11 PM, Resident #114 was in a wheelchair in her room with her left arm on her chest in a flexed position. The resident had no splint on her arm. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the medication error rate was not 5% or greater. The medication error rate was 28.57%. Findings include: 1. During a medication administration observation on 10/4/2022 beginning at 12:48 PM, Staff D, License Practical Nurse (LPN), began preparing medications for Resident #57. Staff D administered the following morning medications at 1:02 PM: Acetaminophen Tablet 500 mg [milligrams] for pain, Diltiazem HCl coated beads tablet extended release 24 hour 120 MG for hypertension, Carvedilol Tablet 3.125 mg for hypertension, Apixaban Tablet 5 mg blood thinner for atrial fibrillation, Cholecalciferol Tablet 40 mg supplement, Furosemide Tablet 40 mg for heart failure, Digoxin tablet 1.25 mcg [micrograms], and Lisinopril 2.5 mg for hypertension. Review of the physician orders dated 7/13/2022 for Resident #57 reads, Acetaminophen Tablet 500 mg, give 1 tablet by mouth three times a day for non-acute pain . Diltiazem HCl ER [Extended Release] Coated Beads Tablet Extended Release 24 hour 120 mcg, give 1 tablet by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-04-14 · tag F0842 — failed to keep accurate, complete medical records — widespread
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident records were complete and accurate for 1 of 3 residents, Resident #2, reviewed for wound care. Findings include: Review of Resident #2's clinical records doucmented Resident #2 had diagnoses to include pressure ulcer of left buttock, stage 3 (full-thickness skin loss, where the wound extends into the subcutaneous tissue). Review of Resident #2's physician's orders dated 4/1/25 read, Wound Care: left buttock, pressure; clean with soap & water, pat dry, apply honey to calcium alginate and cover open area. Cover with optifoam dsg [dressing], T/Th/Sat [Tuesday/Thursday/Saturday] and PRN [as needed] every evening shift every Tue, Thu, Sat [Tuesday/Thursday/Saturday] for left buttock, pressure, S3 [Stage 3] and as needed for left buttock, pressure, S3 [Stage 3]; heel protectors to bilateral heels while in bed as tolerated every shift for wound prevention; Wound Care: right lateral heel, pressure; skin prep daily to lateral heel every evening shift for right lateral heel; pressure, S1 [Stage 1] and Wound Care:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PALM GARDEN HEALTH AND REHABILITATION — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.1+0.9 vs chain
Health inspection 3 of 52.6+0.4 vs chain
Staffing 3 of 53.4-0.4 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 13 homes this chain runs (chain average 3.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PALM GARDEN HEALTHCARE HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 11/01/2013
MCCARVER, PATSYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 11/01/2013
JAMES O. MCCARVER QTIP BUSINESS MARITAL TRUST U/A DATED JUNE 22, 2001,Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF38%since 12/12/2024
JAMES O. MCCARVER RESIDUARY TRUST SHARE U/A DATED 06/22/2001Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST8%since 12/23/2014
PATSY E. MCCARVER TRUST U/A DATED JUNE 22, 2001 AS AMENDED, PATSY EOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF48%since 11/01/2013
REGIONS BANKOrganization5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTERESTsince 11/01/2013
PGGAI RE, LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 07/29/2024
BOMBERGER, JEFFREYIndividualCORPORATE OFFICERsince 10/01/2014
CHALMERS, JAMESIndividualCORPORATE OFFICERsince 01/01/2015
GREENE, ROBERTIndividualCORPORATE OFFICERsince 10/01/2014
FUHRMANN, KALAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/05/2025
RODRIGUEZ, OSVALDOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2022
PALM HEALTHCARE MANAGEMENT, LLCOrganizationADP OF THE SNFsince 12/12/2024

CMS files one row per role, so the 19 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.5M
Net patient revenuemost recent cost report
+3.5%
Operating marginrevenue minus expenses
$3.6M
Related-party expense21% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 19%Other / private 22%

This home reported $3.6M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$344per resident / day
operating cost
$10,451per month
≈ monthly operating cost
$356per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105571. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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