Riverwood Healthcare & Rehabilitation Center

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 76 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 49.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 75 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 120 beds and averages 112.3 residents a day — about 94% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.13 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.23 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.73 hrs/resident/day on weekends vs 3.29 on weekdays — 17% thinner on weekends. RN hours go from 0.27 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 72% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

15 citations, most serious first. The 10 most serious are shown; the remaining 5 are one tap away and print in full.

• Potential for harm · E2025-08-29 · tag F0684 — failed to provide proper treatment and quality of care — pattern
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to provide midline catheter dressings changes according to professional standards of practice when the facility failed to change midline dressings according to physician orders and standards for 3 (Resident #104, #28 and #114) of 3 resident reviewed with midline catheters. Findings include:1. During an observation on 8/25/25 at 1:38 PM, Resident #104 was observed sitting in a wheelchair at their bedside with a left single lumen PICC (peripherally inserted central catheter) line. The semipermeable transparent dressing was pulling up at all the edges, there was old, dried blood at the insertion site and dressing date of 8/16/25.During an observation on 8/26/25 at 7:09 AM, Resident #104 was observed in bed with a left single lumen PICC line. The semipermeable transparent dressing was pulling up at all the edges, there was old, dried blood at the insertion site and dressing date of 8/16/25.Review of Resident #104's admission record documented diagnosis that includes chronic systolic (congestive) heart failure, chronic…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-08-29 · tag F0697 — failed to manage pain — pattern
  Provide safe, appropriate pain management for a resident who requires such services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure that adequate pain management was provided for 3 (Resident #43, Resident #86 and Resident #85) of 5 residents reviewed that were prescribed opioid pain medications. Findings include: 1. During an interview on 08/27/2025 at 11:10 AM, Resident #43 stated, I don't remember the exact date, but when I was waiting on my pain medicine last month, pharmacy didn't bring it for a long time, and I started going through withdrawals. I was sweating and nauseous. I had a lot of anxiety. I did go to the hospital the next day for chest pains, but I don't think it was related. I was told the chest pain was due to my muscle. Review of Resident #43’s admission record documented a admission date of 4/22/2025 with medical diagnoses that included spinal stenosis, cervical region, diabetes mellitus due to underlying condition with diabetic neuropathy, unspecified fracture of right lower leg, central pain syndrome, and muscle spasm of back. Review of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-08-29 · tag F0726 — failed to have competent, trained nursing staff — pattern
  Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record reviews, the facility failed to ensure that sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, including those employed through nurse staffing agencies, as identified through resident assessments and described in the plan of care. Findings include:1. During an interview on 8/28/2025 at 12:10 PM, Resident #85 stated that he had been told something about the facility being out of his pain medication, and that was why he had missed several doses. He has pain all the time and it had been worse over the past couple of days.Review of Resident #85's admission record documented an admission date of 12/06/2021 with medical diagnoses including nontraumatic compartment syndrome of abdomen (a painful condition that causes an increase in pressure inside a muscle which restricts blood flow), quadriplegia, C5-C7 (cervical spine 5 through cervical spine 7)…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-08-29 · tag F0880 — failed to prevent and control infections — pattern
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review and policy and procedure review, the facility failed to ensure staff used appropriate Personal Protective Equipment (PPE) and performed hand hygiene upon entering and exiting residents rooms while providing care to residents on enhanced barrier precautions, failed to perform hand hygiene when administering medications in 7 of 11 observations of medication administration, when obtaining vital signs and when caring for respiratory care equipment to prevent the possible spread of infection and communicable diseases.Findings include: 1.During an observation on 8/25/2025 at 1:40 PM, Resident #28 was observed sitting in bed with a right upper arm midline catheter with gauze under transparent dressing dated 8/18/2025. There was a completed Intravenous (IV) bag of antibiotics attached to the midline. There was enhanced barrier precaution signage on the doorway and available PPE (personal protective equipment) in the hallway. Staff O, Licensed Practical Nurse (LPN) entered the residents room to flush the midline catheter. Staff O did not don…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-08-29 · tag F0732 — isolated
  Post nurse staffing information every day.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation and interview, the facility failed to ensure the nurse staffing data was posted on a daily basis. Findings include:During an observation on 8/25/2025 at approximately 9:00 AM, the Daily Nursing Staffing Form, was dated August 22, 2025. (photographic evidence)During an interview on 8/28/2025 at approximately 8:45 AM, the DON (Director of Nursing) stated that the Staffing Coordinator was responsible for posting the daily staffing report. On the weekend, it was the Weekend Receptionist's responsibility to post the staffing report. Her expectation was that the staffing report would be posted 1st thing in the morning.During an interview on 8/28/2025 at 8:50 AM, the Staffing Coordinator stated that on Fridays she put the staffing reports up for Friday, and places the Saturday and Sunday reports behind it. The Weekend Receptionist switches them out each day. She puts the staffing report up daily before day shift starts at 6:45 [AM]. She confirmed that the correct staffing report was not posted at 9:00 AM on Monday.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-08-29 · tag F0812 — failed to store, cook, and serve food safely — isolated
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure food products were stored and maintained in a safe and sanitary manner in 2 of 2 nourishment rooms. Findings include:During an observation of nourishment room [ROOM NUMBER] on 8/25/2025 at 9:32 AM, there were 5 chocolate milks with an expiration date of 8/21/2025 in the bottom drawer of the refrigerator. There was a Tupperware container and a bag of sandwiches that were undated and unlabeled.During an interview on 8/25/2025 at 9:32 am, the Certified Dietary Manager in training stated that she was unaware of who is responsible to ensure all food is dated and labeled in the nourishment rooms.During an observation of nourishment room [ROOM NUMBER] on 8/25/2025 at 9:40 AM, there was a 20 ounce cup half full of liquid that was unlabeled and undated and there were two fortified nutritional shakes that were undated.During an interview on 8/28/2025 at 2:42 PM, the Administrator stated, Nursing staff should be responsible for…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-08-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to accurately and completely document resident information in the medical record for 1 (Resident #122) of 3 closed records reviewed.Findings include:Review of the admission record for Resident #122 documented an admission date of [DATE] with diagnosis that included essential (primary) hypertension, iron deficiency anemia unspecified, pain unspecified, other specified depressive episodes, heart failure unspecified, constipation unspecified, unspecified dementia unspecified severity without behavioral disturbance psychotic disturbance mood disturbance and anxiety, schizoaffective disorder bipolar type, anemia in other chronic diseases classified elsewhere, deficiency of other specified b group vitamins, other specified disorders of bone density and structure unspecified site, personal history of covid-19, tachycardia unspecified, tremor unspecified, and anxiety disorder unspecified. Review of Resident #122's nursing progress notes on [DATE]…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-08-29 · tag F0919 — failed to provide a working call system — isolated
  Make sure that a working call system is available in each resident's bathroom and bathing area.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure the call device was within reach for 1 (Resident #6) out of 8 residents evaluated for call device accessibility. During an observation on 08/25/2025 at 10:14 am Resident #6 was observed laying on his back, on a pad in bed, wearing nothing except a brief.The call device was hanging on the wall on the side of the resident's feet, not in reach.During an observation on 08/25/2025 at 10:26 AM Resident #6 was observed laying in the same position, on his back in bed, wearing nothing but a brief, with no call device in reach. No blankets on the bed. The overbed table containing the breakfast tray was in the same position, over the bed in the area of the resident's lap.During an observation on 08/25/2025 at 11:00 AM Resident #6 was laying in bed on his back, wearing only a brief. There was a fitted sheet and a pad on the bed, with no blankets. The breakfast tray was removed, and the over bed tablet was on the side of the bed. The call device was hanging on the wall on the left side of the resident's feet, not…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Environmental Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-06-13 · tag F0641 — isolated
  Ensure each resident receives an accurate assessment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure assessments accurately reflected the resident's status for 1 of 5 residents reviewed for discharge, Resident #102. Findings include: Review of Resident #102's admission record showed the resident was admitted to the facility on [DATE] with diagnoses including type II diabetes mellitus, hypertension, osteoarthritis, depression, and anxiety disorder. Review of Resident #102's Discharge summary dated [DATE] showed the discharge date of 5/9/2024 and discharge to assisted living facility. Review of Resident #102's progress note dated 5/9/2024 at 11:00 AM, showed it read, Resident discharged with transport. Resident discharged to [Name of an assisted living facility]. Resident left with no signs of distress. Resident left with all belongings. Resident left with no question comments or concerns per resident. Attempted to call [Name of an assisted living facility] to give report twice. Review of Resident #102's Minimum Data Set (MDS) Discharge Return…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-06-13 · tag F0761 — failed to label and store drugs safely — isolated
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure medications were secured in 3 of 5 hallways. Findings include: 1. During an observation on 6/10/2024 at 10:45 AM, Resident #72 had Dorzolamide HCl Solution at his bed side (Photographic evidence obtained). During an interview on 10/6/2024 at 10:45 AM, Resident #72 stated, Those are my eye medications and I use them. During an interview on 6/10/2024 at approximately 11:05 AM, Staff A, Registered Nurse (RN), stated, He [Resident #72] has a doctor's order to keep his medication in his room. I know that he can self-administer his eye drops. Staff A was not able to find an order for Resident #72 to self-administer his eye drops. Staff A stated, There is no order, then he should not have the medication at bedside. During an observation on 6/10/2024 at 12:30 PM, Resident #72 had Dorzolamide HCl Solution at his bedside. During an interview on 6/13/2024 at 7:35 AM, the Director of Nursing (DON) stated, My expectation is for nurses not to leave medications at bedside. My preference is for nurses not to leave…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE SHERMAN FAMILY — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 34 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL