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Silver Oak Nursing and Rehabilitation Center LLC

455 31st Street, Marion, IA 52302 · For profit - Limited Liability company · 91 certified beds · (319) 377-7363 Medicare & Medicaid certified

Call the home — (319) 377-7363 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Apr 20252 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$29,107 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $29,107 in federal fines (most recent 2024-02-22)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2996 7th Ave · (319) 377-4844 · Call to confirm hours
Pharmacy
3495 7th Ave · (319) 373-0430 · Call to confirm hours
Grocery
3300 10th Ave · (319) 373-4271 · Call to confirm hours
Park
Elza Park0.7 mi
437 16th St · (319) 447-3580 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.3%17.1%15.4%worse
Long-stay residents who lose too much weight1.7%4.6%5.4%better
Long-stay residents with a catheter left in their bladder4.8%1.5%0.9%worse
Long-stay residents with a urinary tract infection0.8%2.4%2.0%better
Long-stay residents with depressive symptoms7.0%4.2%6.5%typical
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.8%3.8%3.3%worse
Long-stay residents whose ability to walk worsened26.4%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.9%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine28.8%95.3%95.3%worse
Long-stay residents with pressure ulcers2.5%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control27.4%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.6%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.2%2.1%1.4%better
Short-stay residents given the seasonal flu vaccine16.7%73.3%79.4%worse
Short-stay residents rehospitalized after admission19.2%20.9%22.6%better
Short-stay residents with an outpatient ER visit9.1%13.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.151.491.67worse
Long-stay outpatient ER visits per 1,000 resident days1.612.081.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.3%U.S. median 10.7%
Went back to hospital
57.1%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy

Met the expected recovery: 57.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.3–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge22.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 4.7–14.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.65
RN hours/ resident / day
0.57
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.55
Total nurse hours/ resident / day
0.49
RN hoursweekends
55.4%
Total nursing turnover
54.5%
RN turnover

How full it usually is: this home is certified for 91 beds and averages 73.5 residents a day — about 81% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.55 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.76 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.71 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-04-23)
23
at the previous standard inspection (2025-04-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 13 most serious are shown; the remaining 47 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, staff interviews and facility policy review, the facility failed to complete accurate evaluation, failed to implement interventions and failed to prevent a staff member from allowing an exit seeking cognitively impaired resident from leaving the facility at 5:40 AM, walking down the street around the corner, down a main road 0.3 miles (1584 feet) and being outside in below freezing temperatures for 20 minutes. This failure resulted in Immediate Jeopardy to the health, safety, and security of the resident. The Facility reported a census of 67 Residents. The State Agency informed the facility of the Immediate Jeopardy (IJ) that began on February 19, 2024 on February 20, 2024 at 10:45 a.m. Facility staff corrected the Immediate Jeopardy on February 20, 2024 through the following actions: a. All residents were re-evaluated for elopement risk and Care Plans reviewed. b. Resident #67 placed on 1:1 until sent to the hospital for other placement per prior agreement. c. Staff education on elopement risk and procedures; elopement triggers;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-10-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and staff interviews, the facility failed to adequately provide supervision to keep one of three residents safe from an accident with injury (Resident #6). While providing care to a resident in bed who required extensive assistance of two persons with bed mobility, they completed the task with only one person. As they rolled Resident #6, he fell out of bed, and received a hip fracture. In addition, the facility failed to lock the medication cart while unsupervised. During the time the lock remained unlock, at least one resident sat need the medication cart. Findings include: 1. Resident #6's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date of 5/4/23. He had a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. Resident #5 required extensive assistance from two persons to transfer and bed mobility (how resident moves to and from lying position, turns side to side, and positions body while in bed or alternate sleep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-10-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff and resident interviews the facility failed to provide pain medications for 1 of 10 residents reviewed (Resident #3). Resident #3 missed 14 doses of fentanyl (pain medication) patch. The documented assessments revealed that she had an increase in pain from not every day and mild to everyday and moderate. Findings include: Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) of 12, indicating moderate cognitive impairment. Resident #3 required extensive assistance with dressing and total assistance for transfers, personal hygiene, and bathing. The MDS indicated that Resident #3 did not walk and utilized a wheelchair to move about the facility. The MDS included diagnoses of heart failure, major depressive disorder, stroke, fibromyalgia, pain to right and left shoulders and extreme morbid obesity. The Care Plan Focus dated 10/18/22 reflected that Resident #3 had chronic pain due to fibromyalgia. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-23 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the Centers for Medicare and Medicaid Services (CMS) Statement of Deficiencies forms, review of the facility Quality Assurance and Performance Improvement (QAPI) documentation, QAPI policy review, and staff interview the facility failed to implement effective quality assurance processes to address deficient practices with F658 Services Provided Meet Professional Standards, F725 Sufficient Nursing Staff, and F880 Infection Prevention and Control, resulting in deficient practices previously identified in 2025 also identified on the facility's current survey. The facility reported a census of 75 residents.Findings include: A review of the CMS CASPER reports revealed the following deficiencies had been cited as follows: a. F658 Services Provided Meet Professional Standards in 2021,2022,2024, and 2025. b. F725 Sufficient Nursing Staff in 2025.c. F880 Infection Prevention and Control in 2025.Deficient practices were identified with F658, F725, and F880 during the facility's most current survey, conducted 4/20/26-4/23/26. A review of the facility QAPI Plan revealed the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-23 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff and resident interviews, facility document review and facility policy review the facility failed to answer call lights timely for 4 out of 6 residents reviewed (Resident #1, Resident #26, Resident #50,and Resident #80). The facility reported a census of 75 residents.Findings include: 1. The Minimum Data Set (MDS) dated [DATE] documented Resident #26 had a Brief Interview for Mental Status (BIMS) score of 12 out of 15, which indicated moderate cognitive impairment. The MDS also documented diagnoses of complete traumatic amputation above the knee of left lower extremity, anxiety, depression, and the need for assistance with personal care. The MDS revealed Resident #26 required partial/moderate assistance with toileting hygiene. The Care Plan focus area dated 2/14/25 revealed the resident was at risk for or has actual impaired ability to independently toilet. The intervention for Resident #26 dated 5/22/25 instructed when toileting, the resident can complete both the transfer and hygiene…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, employee files, facility document review, and facility policy review the facility failed to check the licensure for 1 of 1 nurse before hire, and failed to obtain clearance from the Department of Criminal Investigation (DCI) before 1 out of 5 staff were hired. The facility reported a census of 75 residents.Findings include:1. The employee timecard for Staff H, Certified Nurse Aide (CNA) showed the employee was rehired on 9/29/2025.The Employee Master Form dated 10/1/25 revealed a requested rehire 9/29/25. The Employee file for Staff H failed to hold a background check dated 9/29/25 or within 30 days before hire. The Division of Criminal Investigation (DCI) advised on 10/2/25 more information needed.The Submission Status/Results Summary dated 1/29/26 showed Criminal History pending further research. 2. The Employee File for Staff I showed the SING completed 6/26/25. The SING failed to show a nurse licensure verification.The facility completed Staff I's licensure verification on 4/2/26. On 4/23/26 at 8:00 AM the Administrator reported the facility verified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review the facility failed to notify the Long-Term Care Ombudsman of discharge and transfers as required for 1 of 1 resident reviewed for hospitalizations (Resident #13). The facility reported a census of 75 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident # 13 relayed the resident entered the facility from the hospital. The Care Plan initiated 11/14/2024 for Resident #13 relayed resident has altered respiratory status, difficulty breathing, chronic obstructive pulmonary disease, heart failure and chronic hypoxic respiratory failure. Resident #13's Electronic Record listed multiple hospitalizations:-hospitalized on [DATE] and returned on 6/3/25 -hospitalized on [DATE] and returned on 11/13/25-hospitalized on [DATE] and returned on 12/24/25-hospitalized on [DATE] and returned on 1/16/26 On 4/20/26 at 11:17 AM, Resident #13 confirmed recent hospitalizations, contributed to breathing issues.On 4/22/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interviews, resident interviews, and policy review the facility failed to follow Physician's Orders when applying topical medication for 1 of 5 residents reviewed (Resident #50). The facility reported a census of 75 residents.The findings include: The Minimum Data Set (MDS) assessment for Resident #50 dated 3/17/26 documented a BIMS (Brief Interview for Mental Status) score of 15/15, which indicated intact cognition. The MDS reflected the following diagnoses of arthritis, chronic pain syndrome, fibromyalgia (disorder causing pain, fatigue, sleep disturbances and cognition issues), osteoporosis, and muscle weakness. The resident's Care Plan focus area dated 8/31/23 revealed the resident had potential for pain related to knee pain, fibromyalgia, chronic pain syndrome, hx (history) skin cancer of face, thoracic spondylosis (spinal osteoarthritis). Interventions dated 8/31/23 included:a. Anticipate resident need for pain relief, to evaluate the effectiveness of pain interventions.b. Review for compliance, alleviating of symptoms, dosing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and policy review the facility failed to ensure assessments were completed before and after dialysis and ensure ongoing coordination between the facility and dialysis center for 1 of 1 resident reviewed for dialysis (Resident #1). The facility reported a census of 75 residents. Findings include:The Minimum Data Set (MDS) assessment for Resident #1 dated 4/5/26 revealed a diagnosis of renal insufficiency/End Stage Renal Disease (ESRD). Per the MDS assessment, the resident received dialysis. The resident's Brief Interview for Mental Status (BIMS) assessment scored 15 out of 15, which indicated intact cognition. The Care Plan initiated 4/2/26 documented Resident #1 received dialysis three times weekly, and the intervention dated 4/6/26 directed to monitor vital signs pre and post dialysis and as needed. The Electronic Record for Resident #1 Titled Dialysis Communication, included the dialysis communication tool assessment and facility communication tool assessment for April 1, 3, 6, 10, 14, 16, 18, and 21. A Dialysis Communication Tool…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and facility policy review the facility failed to implement Enhanced Barrier Precautions (EBP) for 2 of 3 residents reviewed (Resident #6 and Resident #11). The facility reported a census of 75 residents.Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #6 dated 3/20/26 listed diagnoses of Atrial Fibrillation (irregular heart beat), acute respiratory failure, and gastrostomy tube (feeding tube) status. The Brief Interview for Mental Status (BIMS) score of 14 out of 15 indicated intact cognition. The gray box on Resident #6's room door held Personal Protective Equipment (PPE) that included gowns, gloves and face masks. The sign on the box that held the PPE read EBP. Everyone must clean their hand before entering and before leaving the room. Providers and Staff must also: Wear gloves and gown for the following activities. Dressing, bath/shower, transferring, changing linens, providing hygiene changing briefs or assisting with toileting, Device care or use: central lines, urinary catheter, feeding tube. On 4/23/26 at 8:25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident interviews, staff interviews, training documentation, personnel files, and policy review the facility failed to ensure 2 of 5 residents received respectful dignified care that protected their right to privacy (Residents #2 and #8). An Activity Assistant walked into Resident #2's room while a Certified Nurses Aide (CNA) was providing personal cares, and into Resident #8's room while she was dressing and using the restroom. The facility reported a census of 70 residents.Findings include:1. The Minimum Data Set (MDS) for Resident #2 dated 7/6/25 documented diagnoses of cancer, multiple sclerosis, and schizophrenia. Her Brief Interview for Mental Status indicated she was cognitively intact with a score of 15/15. Section GG revealed she was dependent on staff for hygiene, dressing, transfers, and bed mobility.A progress note titled Psychosocial Note dated 10/2/25 at 1:00 PM documented the resident was receiving cares when the Activity Assistant came into the room without knocking. The CNA stated the Activity Assistant saw the resident exposed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the Centers for Medicare and Medicaid Services (CMS) Statement of Deficiencies form, the facility Quality Assurance and Performance Improvement (QAPI) Plan, and staff interviews the facility failed to carry out Quality Assurance activities to ensure effective measures had been taken to correct deficiencies and prevent their ongoing prevalence. The facility reported a census of 76 residents. Findings include:The CMS 2567, dated 4/9/2025 reflected deficiencies identified for failure to report an allegation of abuse. The current complaint survey, conducted 9/8/2025 - 9/15/2025 also identified the above concern. During an interview on 9/15/2025 at 11:31 a.m. with Staff D, Administrator and Staff C, DON, Staff D explained the QAPI team met at least quarterly to discuss Performance Improvement Projects (PIP). The next committee meeting is scheduled for October 6 with administration, heads of departments and the medical director. Issues are discussed in the morning meetings, and those issues are carried over to QA (Quality Assurance). Data is collected via PCC (Point Click Care),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review, the facility failed to report an allegation of resident to resident abuse,(Resident #3 and Resident #4). The facility reported a census of 76 residents. Findings include:The MDS (Minimum Data Set) dated 7/26/2025 revealed Resident #4 had severe cognitive impairment, ambulated independently and had a history of physical behaviors. The resident had diagnoses including dementia, depression and mood disorder. The Care Plan indicated the Resident #4 had behaviors including physical aggression towards others. It instructed staff to administer medications as ordered, monitor and document behaviors and intervene as needed. The resident's Progress Notes dated 6/21/2025 at 1:59 p.m. revealed staff heard a resident yell help in the dining room. Resident #4 slapped another resident's face (Resident #3), knocking her glasses off. The other resident also reported Resident #4 pulled her hair. The MDS dated [DATE] revealed Resident #3 had severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · Fcited before2025-04-09 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review, and staff and resident interviews, the facility failed to ensure sufficient staff in order to provide bathing and/or grooming assistance for 8 of 13 residents reviewed for activities of daily living assistance (Residents #2, #10, #13, #30, #46, #49, #71, & #231). The facility reported a census of 74 residents. Findings include: 1. The Minimum Data Set (MDS) assessment tool, dated 2/18/25, listed diagnoses for Resident #2 which included heart failure, bipolar disorder, and depression. The MDS stated the resident required substantial/maximal assistance with bathing and listed her Brief Interview for Mental Status (BIMS) score as 15 out of 15, indicating intact cognition. The facility policy Nursing Services and Sufficient Staff, revised 2/5/25, stated the facility would provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy and staff interview, the facility failed to carry out a system of surveillance to track and address infections and potential infections in the facility. The facility reported a census of 74 residents. Findings include: On 4/8/25 at 11:41 a.m., the Regional Director of Nursing (DON) stated infection control had not been completed well at the facility but they had a new person starting soon. She stated it was her expectation they carry out such activities such as mapping out infections and completing skills fairs. The facility lacked documentation of an infection control surveillance system designed to identify possible communicable diseases or infections before they could spread to other persons in the facility such as: a. systems for the prevention, identification, reporting, investigation, and control of infections and communicable diseases of residents, staff, and visitors. b. an ongoing system of surveillance designed to identify possible communicable diseases c. a system for surveillance based upon national standards of practice and the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-09 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, resident interviews, staff interviews, and policy review the facility failed to treat 3 of 7 residents reviewed with dignity and respect while providing care and services (Residents #30, #49, and #51). The facility reported a census of 74 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #30 dated 3/21/25 documented diagnoses of heart failure, weakness, seizure disorder, and anxiety. The MDS included a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated intact cognition. It reported the resident needed assistance with set up for oral care and was dependent for toileting hygiene, sit to stand, and chair/bed transfers. The resident was marked as touch assistance for toileting transfers with the MDS further documenting tub/shower transfers and bathing were not attempted in the look back period due to medical condition or safety concerns. The Care Plan for Resident #30 included interventions dated 7/10/24 to transfer the resident to her wheelchair at night for toileting, as well as to encourage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-09 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review, and staff and resident interviews, the facility failed to provide bathing and/or grooming assistance for 8 of 13 residents reviewed for activities of daily living assistance (Residents #2, #10, #13, #30, #46, #49, #71, #231). The facility reported a census of 74 residents. Findings include: 1. The Minimum Data Set (MDS) assessment tool, dated 2/18/25, listed diagnoses for Resident #2 which included heart failure, bipolar disorder, and depression. The MDS stated the resident required substantial/maximal assistance with bathing and listed her Brief Interview for Mental Status (BIMS) score as 15 out of 15, indicating intact cognition. The facility policy Activities of Daily Living, dated 12/4/24, stated staff would assist residents with baths, dressing, and oral care. A 2/19/25 Care Plan entry stated the resident usually required assistance to provide supervision, verbal cues, and touching/steadying or contact assistance with bathing. The entry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-09 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interviews, the facility failed to carry out wound assessments and/or wound treatments for 3 of 6 residents reviewed for non-pressure wounds (Residents #63, #71, and #232). The facility reported a census of 74 residents. Findings include: 1. The Minimum Data Set (MDS) assessment tool, dated 11/5/24, listed diagnoses for Resident #63 which included left foot drop, muscle weakness, and abnormal posture. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 14 out of 15, indicating intact cognition. A 7/30/24 Care Plan entry stated the resident had actual impairment to skin integrity related to a left foot surgical wound. An 8/1/24 surgical note stated the resident had a left fourth toe amputation and had a diagnosis of osteomyelitis(infection of the bone). A 12/20/24 Order Note requested the discontinuation of a betadine (an iodine solution used to treat wounds) treatment to the left foot due to the area long since healed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility cleaning schedules, and staff interview, the facility failed to maintain adequate kitchen sanitation for 2 of 2 kitchen observations. The facility reported a census of 74 residents. Findings include: The initial kitchen tour, conducted on 3/31/25 at 9:33 a.m., revealed the following concerns: a. a thick layer of dust buildup on the back of the ice machine b. dust particles suspended from the 3 spigots of the fire suppression system located above the stove burners. A follow-up kitchen tour, conducted on 4/1/25 at 10:23 a.m., revealed the following concerns: a. dust particles remained suspended from the 3 spigots of the fire suppression system located above the stove burners. b. a shelf to the right of the three compartment sink covered with a film of dust and hairs, located directly over steam table lids. c. the ceiling above a prep area where staff wrapped silverware had strings of dust hanging down approximately 3 inches in length. d. a thick layer of dust hung from the sprinkler above the prep sink. e. dust particles suspended from the ceiling panels…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-09 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, and staff interview, the facility failed to offer influenza vaccines to 4 of 5 residents reviewed for immunizations (Residents #2, #8, #10, and #63). The facility reported a census of 74 residents. Findings include: The facility policy Influenza Vaccination, dated 6/14/23, stated the facility would offer residents annual immunizations against influenza. 1. The Minimum Data Set (MDS) assessment tool, dated 2/18/25, listed diagnoses for Resident #2 which included heart failure, bipolar disorder, and depression. The MDS stated the resident required substantial/maximal assistance with bathing and listed her Brief Interview for Mental Status (BIMS) status as 15 out of 15, indicating intact cognition. 2. The MDS assessment tool, dated 4/1/25, listed diagnoses for Resident #8 which included diabetes, seizure disorder, and low back pain and listed her BIMS score as 9 out of 15, indicating moderately impaired cognition. 3. The MDS assessment tool, dated 1/5/25, listed diagnoses for Resident #10 which included non-Alzheimer's dementia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-09 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review, facility policy review, and staff interview, the facility failed to offer a Covid-19 vaccine for 1 of 5 residents reviewed for vaccinations (Resident #2). The facility reported a census of 74 residents. Findings include: The facility policy Covid-19 Vaccination reviewed 11/4/24, stated the facility would offer residents the Covid-19 vaccine. 1. The Minimum Data Set (MDS) assessment tool, dated 2/18/25, listed diagnoses for Resident #2 which included heart failure, bipolar disorder, and depression. The MDS listed her Brief Interview for Mental Status (BIMS) status as 15 out of 15, indicating intact cognition. The resident's clinical record lacked documentation the facility offered the resident a Covid-19 vaccination. On 4/8/25 at 2:38 p.m., the Director of Nursing (DON) stated residents should be up to date with their vaccinations. On 4/9/25 at 8:10 a.m., the Regional DON stated she could locate no additional Covid-19 vaccine documentation.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interviews, the facility failed to ensure resident records included advance directive wishes for 2 of 24 residents reviewed for code status (Residents #2 and #10). The facility reported a census of 74 residents. Findings: 1. The Minimum Data Set (MDS) assessment tool, dated [DATE], listed diagnoses for Resident #2 which included heart failure, bipolar disorder, and depression. The MDS listed her Brief Interview for Mental Status (BIMS) status score as 15 out of 15, indicating intact cognition. A Care Plan entry, dated [DATE], stated the resident wished to be a Full Code. On [DATE] at 8:45 a.m., the resident's face sheet on her electronic health record (EHR) did not include any information under the heading Code Status. The binder at the nurse's station also did not include her Iowa Physician Orders for Scope of Treatment (IPOST). On [DATE] at 8:46 a.m., the Director of Nursing (DON) confirmed that Resident #2's IPOST was not in the binder nor the EHR. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, pharmacy record review, resident interview, police narrative, staff interviews, and policy review the facility failed to protect 1 of 3 residents reviewed for abuse from misappropriation of property and exploitation (Resident #51). The facility reported a census of 74 residents. Findings include: The MDS (Minimum Data Set) for Resident #51, dated 2/9/25, included diagnoses of multiple sclerosis, neurogenic bladder, anxiety, and depression. The resident scored 15/15 on the BIMS (Brief Interview for Mental Status assessment) which indicated intact cognition. The Care Plan for Resident #51 with an admission date of 12/9/24 included focus areas, goals, and interventions related to multiple sclerosis care, depression, anxiety, mood, and medication monitoring. Three documents titled Shipment Details indicated the following medication deliveries for the resident from the resident's pharmacy: Sildenafil Citrate 50 mg tablet, quantity 15, filled 8/30/24 (treat erectile dysfunction) Sildenafil Citrate 50 mg tablet, quantity 15, filled 9/8/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, pharmacy record review, resident interview, staff interviews, and policy review the facility failed to report potential misappropriation and exploitation for 1 of 3 residents reviewed (Resident #51). Facility staff indicated they were aware of potential incidents as early as July 2024. The facility reported a census of 74 residents. Findings include: The MDS (Minimum Data Set) for Resident #51, dated 2/9/25, included diagnoses of multiple sclerosis, neurogenic bladder, anxiety, and depression. The resident scored 15/15 on the BIMS (Brief Interview for Mental Status assessment) which indicated intact cognition. The Care Plan for Resident #51 with an admission date of 12/9/24 included focus areas, goals, and interventions related to multiple sclerosis care, depression, anxiety, mood, and medication monitoring. According to pharmacy records, the facility received the following medication cards for Resident #51: Sildenafil Citrate 50 mg tablet, quantity 15, filled 8/30/24 (treat erectile dysfunction) Sildenafil Citrate 50 mg tablet, quantity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a police narrative, clinical record review, resident interview, staff interviews, and facility policy review the facility failed to prevent further potential misappropriation of property and exploitation and failed to conduct thorough investigations into two incidents for 1 of 3 residents reviewed (Resident #51). The facility reported a census of 74 residents. Findings include: The MDS (Minimum Data Set) for Resident #51, dated 2/9/25, included diagnoses of multiple sclerosis, neurogenic bladder, anxiety, and depression. The resident scored 15/15 on the BIMS (Brief Interview for Mental Status assessment) which indicated intact cognition. The Care Plan for Resident #51 with an admission date of 12/9/24 included focus areas, goals, and interventions related to multiple sclerosis care, depression, anxiety, mood, and medication monitoring. On 4/1/25 at 8:01 PM the Administrator notified the surveyor they received a call from the local police department requesting information about Staff M (RN) and Resident #51. The Administrator stated Staff M, Registered Nurse (RN) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, interview, and facility policy review the facility failed to provide services according to physician orders for 1 of 4 residents reviewed (Residents #49). The facility reported a census of 74 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #49 dated 3/16/25 included diagnoses of chronic pain syndrome, arthritis, osteoporosis, and fibromyalgia. It documented a Brief Interview for Mental Status (BIMS) of 15/15 indicating intact cognition. The resident's Care Plan with an admission date of 8/21/23 indicated staff should anticipate pain and respond immediately to complaints of pain, evaluate the effectiveness of pain interventions including review for compliance, dosing schedules, and resident satisfaction with results, and monitor/record/report signs and symptoms of non-verbal pain. On 03/31/25 at 01:40 PM Resident #49 reported her medications were often late and her pain cream was missed some days. She stated she had discussed this with nurses, the Director of Nursing, and the Administrator. The resident's Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interview, the facility failed to complete regular assessments and treatments to treat a pressure ulcer for 1 of 3 residents reviewed for pressure ulcers (Resident #71). The facility reported a census of 74 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but does not obscure the depth of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview, the facility failed to ensure safe wheelchair movement for 1 of 1 residents reviewed for wheelchair safety (Resident #41). The facility reported a census of 74 residents. Findings include: The Minimum Data Set (MDS) assessment tool, dated 1/21/25, listed diagnoses for Resident #41 which included heart failure, non-Alzheimer's dementia, and anxiety. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 3 out of 15, indicating severely impaired cognition. A 10/28/23 Care Plan entry stated the resident was dependent on staff to move the wheelchair. On 3/31/25 at 12:53 p.m., Staff A, Certified Nursing Assistant (CNA) pushed Resident #41 down the hall in her wheelchair and her left foot drug on the ground during the transfer. Staff A pushed the resident approximately 50 feet down the hall. On 4/7/25 at 9:22 a.m., the Director of Nursing (DON) stated staff should utilize foot pedals when pushing residents in a wheelchair. On 4/9/25 at approximately 2:00 p.m., the Administrator stated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review, the Health Facility Database (HFD), and interviews the facility failed to ensure 1 of 4 Certified Nursing Aides (CNAs) was certified prior to employment. The facility reported a census of 74 residents. Findings include: A review of staff personnel files on 4/8/25 determined that Staff J did not have an active CNA certification. A note in the file dated 11/6/23 written by Staff K documented that the facility was waiting on his CNA application. A criminal background check documented that on 11/13/23 there was not a record found for a CNA with Staff J's name and date of birth . An additional undated document in the file from the HFD confirmed there was not a certification date for Staff J. On 4/10/25 at 3:27 PM the HFD page titled DCW Details (Direct Care Worker) did not include a certification date for Staff J and documented that he was not currently employed. An interview with the Administrator on 4/8/25 at 3:37 PM confirmed Staff J was not certified. She stated he had told the facility he was certified in another state. She reported there was an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on personnel file review, staff training records, and interviews the facility failed to ensure 1 of 4 Certified Nursing Aides (CNAs) received a performance evaluation, competency evaluation, or training based on performance reviews. The facility reported a census of 74 residents. Findings include: A review of staff personnel files on 4/8/25 determined that Staff J was not evaluated for performance between his hire date of 12/5/23 and 4/8/25. The personnel file did not include orientation training or competency evaluations. Training records documented a single training on 3/19/24 for 15 minutes of education regarding communicating effectively. During an interview with the Administrator on 4/8/25 at 3:37 PM she confirmed she was not able to locate evaluations or training based on CNA evaluations.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, and staff and resident interviews, the facility failed to ensure the availability of routine medications for 2 of 7 residents reviewed for medications (Resident #17 and #13) The facility reported a census of 74 residents. Findings include: 1. The Minimum Data Set(MDS) assessment tool, dated 1/17/25, listed diagnoses for Resident #17 which included heart failure, diabetes, and anxiety. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 15 out of 15, indicating intact cognition. A 9/25/23 Care Plan entry directed staff to administer medications as ordered. On 3/31/25 at approximately 1:00 p.m., the resident stated she missed some pills today. The March 2025 Medication Administration Record (MAR) listed an order for Methocarbamol (a muscle relaxant) 750 milligrams(mgs) three times per day. The following entries lacked a check to indicate staff administered the medication: 3/30/25 supper dose, 3/31/25 lunch and supper doses. eMAR Administration Notes on 3/30/25 at 4:35 p.m., 3/31/25 at 1:08 p.m., and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, facility menus, facility policy review, and staff interview, the facility failed to follow the menu for 2 out of 2 residents on a pureed diet to ensure nutritional needs were met. The facility reported a census of 74 residents. Findings include: On 4/1/25 at 11:01 a.m., Staff D, Cook, pureed meatballs. Staff D did not puree any bread with the meatballs. On 4/1/25 at 12:03 p.m., a resident on a pureed diet received the following lunch: pureed meatballs, mashed potatoes, and pureed cake. The tray contained no bread. The Week 2 Therapeutic Spread Report stated resident on a regular diet should receive 1 slice of bread and residents on a pureed diet should receive 1/2 cup of pureed orzo (a type of pasta). On 4/2/25 at 3:56 p.m., the Administrator stated they would order pureed bread mix and add it to the meat during preparation. The facility policy Food Preparation Guidelines, dated 4/9/24, directed staff to follow written menus during food preparation in the form that met individual resident needs.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy review, and resident and staff interviews, the facility failed to ensure staff served food at palatable hot holding temperatures for 1 of 1 meal observed. The facility reported a census of 74 residents. Findings include: 1. The facility policy Food Preparation Guidelines, dated 4/9/24, directed staff to serve food at a safe and appetizing temperature. On 3/31/25 at 1:11 p.m., Resident #13 stated that the food in the East dining room was cold so she preferred to eat in the main dining room. On 4/1/25, the Dietary Manager obtained the following temperatures: Carrots 163 degrees Fahrenheit at 11:32 a.m. Mashed Potatoes 163 degrees Fahrenheit at 11:33 a.m. Meatballs 189 degrees Fahrenheit at 11:33 a.m. On 4/1/25 at 11:35 a.m., Staff D, Cook, began to plate meals for the East hall cart. The State Agency (SA) requested a test tray with a thermometer to be placed on the cart. Staff D placed a test tray on the cart and began plating the rest of the resident meals for the East cart. The plates that Staff D utilized did not come from a plate warmer. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review, staff training records, and interviews the facility failed to ensure 1 of 4 Certified Nursing Aides (CNAs) completed 12 hours of in-services per year that included abuse and dementia training. The facility reported a census of 74 residents. Findings include: A review of staff personnel files on 4/8/25 determined that Staff J did not complete orientation training, competency evaluations, or annual CNA training between his hire date of 12/5/23 and 4/8/25. The orientation checklist in the file was blank. Training records for this CNA documented one training on 3/19/24 for 15 minutes of education regarding communicating effectively. Staff J's files did not include a record of Dependent Adult Abuse training, abuse prevention, or dementia training for residents with cognitive impairments. During an interview with the Administrator 4/7/25 at 5:06 PM she stated she had to own that the facility was not caught up on training. They had staff meetings but their online training platform was switched and they were not caught up. On 4/8/25 at 3:37 PM the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy, provider interview, and staff interviews the facility failed to notify resident's representatives and providers in a timely manner of test results related to changes in clinical conditions for 2 of 3 residents reviewed for notification (Residents #2 and #3). The responsible parties were not notified of x-ray results (Resident #2) or a new urinary tract infection (Resident #3). The facility further failed to provide x-ray and urine culture results to providers in a timely manner (Residents #2 and #3). The facility reported a census of 77 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #2 dated 1/19/25 revealed a Brief Interview for Mental Status (BIMS) score of 5/15 which indicated severely impaired cognition. Active diagnoses included Alzheimer's disease, malnutrition, and essential hypertension. Resident #2's Care Plan (CP) documented altered cardiovascular status related to hypertension and congestive heart failure. Effective 4/30/24 it directed staff to assess for chest pain, shortness of breath, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the electronic health record, hospital reports, facility policy, and interviews the facility failed to provide sufficient resident assessments and interventions to maintain resident's highest practical physical and psychosocial well-being for 2 of 3 residents reviewed (Residents #2 and #3). The review revealed staff assessed a resident with new orders for as needed (PRN) oxygen and new complaints of breathing and chest discomfort 1 time during a 56 hour period, and did not assess a resident with pending urine culture results for 8 days. The facility reported a census of 77 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #2 dated 1/19/25 revealed a Brief Interview for Mental Status (BIMS) score of 5/15 which indicated severely impaired cognition. Active diagnoses included Alzheimer's disease, anxiety disorder, and essential hypertension. Resident #2's Care Plan (CP) documented altered cardiovascular status related to hypertension and congestive heart failure. Effective 4/30/24 it directed staff to assess for chest pain, shortness of breath,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews the facility failed to maintain accurate and complete clinical records for 2 of 3 residents reviewed for records (Residents #2 and #3). The medical records for Resident #2 and Resident #3 failed to reflect the resident's current health conditions and the services provided to ensure communication throughout the interdisciplinary team. The facility reported a census of 77 residents. Findings include: 1. Resident #2 received an order for chest x-rays on the morning of 1/17/25. The resident's clinical record did not contain documentation that the resident received the chest x-rays, the same day results of the x-rays, timely follow up with the provider, or documentation of resident assessments, monitoring, and interventions related to an acute change in condition. On 2/4/25 at 2:35 PM the Director of Nursing (DON) reported she had not been able to determine through investigation and interviews why the chest x-ray results were not addressed by the nursing staff between 1/17/25 and 1/20/25. She confirmed the resident was transferred to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-25 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and staff interview the facility failed to serve hot food at least 135 degrees Fahrenheit and provide a palatable meal for 2 of 2 noon meal trays tested. The facility reported a census of 78 residents. Findings include: During the noon meal service on 11/19/24 a test tray was provided with the last cart of room trays to be delivered. The temperatures of the food included cauliflower at 117.8 degrees Fahrenheit. The cauliflower tasted cold. The chicken had marinara sauce and parmesan cheese on it. Despite this, the chicken was dry and difficult to chew. During the noon meal service on 11/20/24 a test tray was provided with the last cart of room trays to be delivered, The temperatures of the food included vegetables at 127 degrees Fahrenheit. The vegetables were not tasted for palatability as it took many attempts to get the temperature up to 127 and Staff A, dietary, used her gloved hands in the food to get the temperature. The Salisbury steak appeared dry and crusty around the edge. During an interview on 11/19/24 at 12:34 PM, Staff A explained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, policy review, and resident and staff interview the facility failed to complete pre-dialysis and post-dialysis assessments for 1 of 1 resident on dialysis (Resident #2), and the facility failed to routinely assess a resident's skin condition for 1 of 1 resident reviewed for skin impairments (Resident #4). The facility reported a census of 78 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #2 dated 10/23/25, documented the resident received dialysis while a resident of the facility. The MDS documented diagnoses including renal disease, hyperparathyroidism of renal origin, and dependence on renal dialysis. The clinical record lacked pre-dialysis assessments, post-dialysis assessments, and assessment of the shunt site. Facility policy titled Hemodialysis dated 11/22 directed staff to provide dialysis services consistent with professional standard of practice including assessment of the resident's condition and monitoring for complications before and after dialysis treatments. The policy further directed staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, policy review, and observations the facility failed to provide adequate assessment and timely interventions for 1 of 4 residents reviewed (Resident #2). The facility reported a census of 73 residents. Findings include: According to the Minimum Data Set (MDS) dated [DATE] revealed Resident #2 had diagnoses which included Diabetes Mellitus Type 1, peripheral vascular disease, kidney failure, and heart failure. The MDS indicated the resident had intact cognitive ability and gave accurate information. The resident required total staff assistance for hygiene, toileting, and bathing. Review of the resident Care Plan dated 4/9/24 revealed the resident had a diagnosis of Diabetes Mellitus and directed staff to give diabetic medications as ordered by the physician, to monitor and document for side effects and effectiveness. The Care Plan directed the staff to report any sign and symptoms of hypoglycemia (low blood sugar) sweating, tremors, increased heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy and staff interview, the facility failed to follow physician orders for 1 of 3 residents reviewed. (Resident #2). The facility reported a census of 70 residents. Findings include: The MDS (Minimum Data Set) dated 4/15/2024 revealed Resident #2 had severe cognitive impairment, dependent on staff for transfers from one surface to another, incontinence of bowel and bladder, and history of falls. The resident diagnoses included falls, encephalopathy, opioid use disorder, depression and COPD (chronic obstructive pulmonary disease). The Care Plan for Resident #2 directed staff to administer psychotropic medications as ordered and observe for side effects. The resident admitted to the facility from the hospital on 4/8/2024 with physician orders that included: a. Buprenorphine HCL - Naloxone HCL (Suboxone) sublingual (under the tongue) 8-2 mg (milligrams). Give one tablet sublingually four times a day for Opioid use disorder. b. Fluoxetine HCL (Prozac) oral capsule, 20 mg tablets, give three tablets (60 mg) by mouth one time a day. Used to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to provide appropriate assessment and interventions for 1 of 3 residents reviewed. (Resident #1). The facility reported a census of 70 residents. Findings include: The MDS (Minimum Data Set) an assessment tool dated 4/15/2024 revealed Resident #1 had intact cognitive abilities, transferred with the assistance of one staff, a history of falls and pain. The MDS reported the resident received dialysis treatment and had IV (intravenous) access. The MDS documented the resident had diagnoses including diabetes, fracture, anemia, heart failure, renal (kidney) insufficiency, epilepsy and depression. The resident admitted to the facility on [DATE]. On 4/17/2024 the Care Plan added the focus: Resident has a PICC ( Peripherally inserted central catheter) line. The care plan directed staff to provide an IV (intravenous) dressing, change dressing and record observation of site per doctor order. Flush PICC line per physician order and monitor for signs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-22 · tag F0843 — widespread
    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to attempt to enter into a transfer agreement with a hospital in an effort to ensure that the transfer of residents was safe and orderly. The deficient practice had the potential to affect all residents who resided in the facility. The facility identified a census of 67 residents. Findings include: Review of the facility provided records for the Extended Survey on 2/21/24 at 3:30 PM revealed the facility lacked a Transfer Agreement with the local hospital(s). On 2/22/24 at 8:30 PM the Director of Nursing (DON) reported she didn't know anything about hospital transfer agreements and would have to check with the Administrator. During an interview on 2/22/24 at 8:35 AM the Administrator reported she wasn't sure what a transfer agreement was. She reported she had spoke to their Medical Director about the transfer agreement and he stated that since COVID 19 residents go through the emergency room before getting admitted to the hospital. She reported she could talk with the Medical Director to get an agreement in place with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, staff and resident interviews and facility policy review the facility failed to treat 4 out of 4 resident reviewed with dignity for cares and meals (Resident #32, 34, 52, and 56). The facility reported a census of 67 residents. Findings include: 1. The Minimum Data Set (MDS) Assessment for Resident # 52 dated 12/278/23, included diagnoses of adult failure to thrive, neurogenic bladder, and cancer. The Brief Interview for Mental Status (BIMS) listed a score of 15, intact cognition. The MDS failed to identify any behaviors for Resident #52. The MDS identified Resident #52 as dependent on staff for toileting and personal hygiene. The Care Plan for Resident #52 dated 8/31/23, directed check for incontinence, wash, rinse and dry the perineum. Change clothing as needed after incontinence. The Behavior Monitoring dated 2/24, failed to show behaviors for Resident #52. On 2/20/24 at 12:26 PM, Resident # 52 reported a staff just came in her room to see why she turned on her call light. Resident #52 stated she told them her underpants needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review the facility failed to cover resident drinks during transportation through the hallways in 2 of 3 hallways observed for resident room tray delivery. The facility reported a census of 67 residents. Findings include: On 2/20/24 at 12:37 PM, observed Certified Nursing Assistant (CNA) staff transport resident room trays via shelved cart in East hallway with various staff and residents present in the area. Noted 4 trays on the cart contained uncovered glasses filled with various drinks. Observed 3 of the 4 trays removed from cart and taken into resident rooms. On 2/20/24 at 12:40 PM, observed CNA staff transport resident room trays via cart in the North hallway with various staff and residents present in the area. Noted 4 room trays on cart contained uncovered glasses filled with various drinks delivered to resident rooms. On 2/22/24 at 8:25 AM, Staff M, CNA, informed that trays are collected from main kitchen and taken to South hall dining room where staff prepare drinks and place on trays for delivery to resident rooms. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and policy review the facility failed to document education and/or administration of flu and pneumococcal immunizations for 4 of 5 residents reviewed for immunizations (Residents #1, #4, #31, and #267). The facility reported a census of 67 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #1 dated 1/25/24 documented a birth date of 11/24/57 and an admission date of 9/27/18. It included a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The Immunization tab of the electronic health record for Resident #1 documented a flu shot on 10/17/23 and a first dose pneumovax 4/24/18. It lacked documentation of a second immunization. A document titled Patient Information with Immunization Records lacked documentation of a pneumococcal vaccine. Progress Notes lacked documentation that pneumococcal immunization was offered, declined, or that education was provided in 2023. 2. The MDS for Resident #4 dated 2/4/24 documented a birth date of 1/26/50 and an admission date of 2/15/23. It included a BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident and staff interviews and clinical record review, the facility failed to complete a resident assessment for 1 of 1 residents reviewed for self-administration of medications, (Resident #19). A resident's medication was left in their possession without a completed assessment to determine if self-administration was clinically appropriate. The facility reported a census of 67 residents. Findings include: The Minimum Data Set (MDS) assessment tool, dated 12/18/2023 listed diagnosis for Resident #19 as End Stage Renal disease, heart failure, hypertension, diabetes mellitus with other diabetic kidney complication and thyroid disorder. The MDS listed the Brief Interview for Mental Status (BIMS) as 15 out of 15, indicating intact cognition. The Care Plan dated 12/13/2023 did not address self-administration of medications. Observations during an the initial interview of Resident #19 on 2/19/24 at 12:20 PM revealed a tablet in a medicine cup on the residents bedside table next to her recliner. On 2/19/24 at 12:20 PM, Resident #19 stated she did not know the name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, manufacturer's recommendations and staff interviews, the facility failed to follow manufacturer ' s recommendations while administering insulin utilizing a KwikPen, for 1 of 1 residents reviewed for insulin administration (Resident #167). The facility reported a census of 67 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #167 had a Brief Interview for Mental Status of 15 indicating intact cognition. The MDS further revealed the resident had diagnoses including diabetes mellitus (DM) and malnutrition. The Medication Administration Record for Resident #167 dated February 2024 documented the following order: HumaLOG KwikPen Subcutaneous Solution, Pen-injector 100 UNIT/milliliter (ML) (Insulin Lispro), Inject 11 units subcutaneously with meals for DM. Hold if blood sugar is less than 100 During an observation on 2/20/24 at 9:01 AM, Staff B, Licensed Practical Nurse (LPN), injected Resident #167 utilizing a KwikPen with 11 units of Humalog insulin Lispro…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and facility policy review, the facility failed to assess and document an open ulcerated wound and further failed to perform hand hygiene at appropriate times during wound care to prevent infection for 1 of 2 residents reviewed for skin conditions, (Resident #267). The facility reported a census of 67 residents. Findings include: The Minimum Data Set (MDS), dated [DATE], revealed Resident #267 had open lesions on the foot, required a pressure reducing device for bed, and had occasional pain symptoms that limited participation in activities and made it hard to sleep at night. Diagnoses included Diabetes Mellitus, malnutrition, necrosis (dead tissue) of right toes, and pain of both feet. The Care Plan, initiated 1/2/24, revealed a focus area for skin impairment of both legs and the right foot with a goal that skin injury to right foot will be healed by the review date. Interventions included: Follow facility protocol for treatment of injury; Weekly treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, document review and staff interview the facility failed to ensure licensed and certified nursing staff had documented competency skills to show skill proficiency for 2 of 2 employees sampled (Staff B and C). The facility identified a census of 67 residents. Findings include: 1. Resident #167 Minimum Data Set (MDS) assessment dated [DATE] showed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The MDS listed a diagnosis of diabetes mellitus, pneumonia and documented Resident #167 received insulin injections 7 days per week. The Care Plan revised 2/21/24 documented Resident #167 with a diagnosis of diabetes mellitus and directed the nursing staff to provide diabetes medication as ordered by the doctor. The Care Plan goal documented Resident #167 to be free from complications of diabetes mellitus. A 2/13/24 Physician Order documented Humalog Kwik Pen subcutaneous solution pen-injector 100 units/milliliter (Insulin Lispro), inject 11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interviews, the facility failed to follow physician ' s orders for 1 of 1 residents reviewed for insulin administration (Resident #167). The facility reported a census of 67 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #167 had a Brief Interview for Mental Status (BIMS) of 15 indicating intact cognition. The MDS further revealed the resident had diagnoses including diabetes mellitus (DM) and malnutrition. During an observation on 2/20/24 at 9:01 AM, Staff B, Licensed Practical Nurse (LPN), injected Resident #167 with 11 units of Humalog insulin. Review of the February 2024 Medication Administration Record (MAR) for Resident #167, revealed he had a blood sugar obtained by Staff B, Licensed Practical Nurse (LPN) of 98 the morning of 2/20/24 prior to administration of 11 units of Humalog insulin. The February 2024 MAR for Resident #167 documented the following order: HumaLOG KwikPen Subcutaneous Solution, Pen-injector…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and policy review the facility failed to document education and/or administration of COVID-19 immunizations for 3 of 5 residents reviewed for immunizations (Residents #4, #31, and #267). The facility reported a census of 67 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #4 dated 2/4/24 documented a birth date of 1/26/50 and an admission date of 2/15/23. It included a Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment. The Immunization tab of the electronic health record for Resident #4 indicated no immunizations were found. A document titled COVID-19 Vaccine Consent Form dated 12/21/23 indicated the resident declined the vaccine. The document lacked information regarding who gave the verbal consent and sections titled screening for vaccine eligibility, education, and consent were not completed. The section titled declination was marked with an X and lacked documentation of the reason for declining. Progress Notes lacked documentation that the COVID-19 immunization was offered,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on personnel record review and staff interview, the facility failed to ensure mandatory Dependent Adult Abuse training had been completed within 6 months of employment for 1 of 5 staff reviewed (Staff F). The facility reported a census of 67 residents. Findings include: Personnel record review for Staff F, Cook, revealed a hire date of 1/16/23. The personnel record lacked verification of completion of mandatory Dependent Adult Abuse training. During an interview on 2/20/24 at 12:45 PM, the Human Resources Director acknowledged Staff F had yet to complete mandatory Dependent Adult Abuse training and she had been employed by the facility for more than 6 months. On 2/21/24 at 1:30 PM via electronic mail, the Administrator revealed the facility did not have a policy that is directly for Dependent Adult Abuse training to be completed in 6 months.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-05 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, staffing assignment sheets, and staff interviews the facility failed to have eight hours of continuous Registered Nurse (RN) coverage in 24-hours in the month of September. The facility reported a census of 56. Findings include: The September 2023 staffing sheets reflected that the facility failed to have the required continuous eight hours of RN coverage for two days. The September staffing sheets provided by the Administrator revealed the facility had six hours and 15 minutes of RN coverage on 9/9/23 and no RN coverage on 9/10/23. On 10/5/23 at 10:30 AM, Staff D, Administrator, said they have been working on sign-on bonus, different staffing options, and having on-call management staff present in the building when they are on-call. She explained that they have recognized that they don't have RN coverage as they should and continue to work on this issue.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to provide housekeeping services in a manner to maintain a safe, clean, comfortable, and homelike environment. The facility reported a census of 55 residents. Findings include: On 9/27/23 at 10:30 AM and 10/5/23 at 9:00 AM observed the east shower room with a black/brown substance around the perimeter of the tiled shower room, multiple areas of missing paint on the walls, brown substance around the base of the toilet, and cracked tiles in front of the toilet. The exhaust fan had dust buildup on the exterior surface, and four floor strips near the shower entrance appeared tattered and partially removed. The east hall floor had heavy grime throughout. Rooms E-18, E-13, E-11, E-10, E-7, E-20 had heavy grime on the floor. Room S-12 had missing paint, plaster, and a base board near the room entrance door. On 9/27/23 at 10:30 AM, Staff L, Housekeeping Supervisor, reported that the facility had plans to remodel the shower rooms. They planned to start with the south hall shower room. The south hall shower room is currently closed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-05 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff, and resident interviews the facility failed to provide 4 of 4 residents reviewed with two baths a week (Residents #1, #3, #7, and #9). Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. She required total assistance from two persons with transfers and bathing. Resident #1 used a wheelchair to move around the facility. The MDS listed Resident #1 as incontinent of bowel and bladder. The MDS included diagnoses of diabetes, morbid obesity, carotid stenosis (narrowing of the arteries in the neck restricting blood flow to the brain and head) and schizophrenia. The Care Plan Focus dated 2/28/23 indicated that Resident #1 has an activities of daily living (ADLs) self-care deficit. The Intervention dated 2/28/23 directed the staff that she required extensive assistance from 2 persons to shower twice a week. The June 2023 bath records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, staff, and resident interviews the facility failed to complete a shift to shift narcotic count. The facility reported a census of 56. Findings include: On 9/26/23 at 1:22 PM observed a building wide narcotic count that reflected 2 of 2 medication carts with incomplete, shift to shift, narcotic counts. The south medication cart reflected that from 7/23/23 - 9/26/23, the staff failed to do shift to shift narcotic count 97 times. The east medication cart reflected that from 8/1/23 - 8/15/23, the staff failed to do shift to shift narcotic count 18 times. According to the Staff P, Director of Nursing (DON), on 9/26/23 medical records could not locate the count sheets for the east hall medication cart for September 2023. All they could find is two hand written sheets that indicated two nurses completed the narcotic count on 9/12/23 and 9/15/23. On 9/26/23 at 6:10 PM, Staff N, Licensed Practical Nurse (LPN) stated she just counts the narcotics but doesn't sign off that she completed the count. On 9/27/23 at 9:00 AM, Staff P denied knowing of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews and observations the facility failed to follow physician's orders for 1 of 10 residents reviewed (Resident #9). Findings include: Resident #9's Minimum Data Set (MDS) assessment dated [DATE] indicated that they required extensive assistance from one person with transfers, ambulation, dressing, and bathing. Resident #9 required total assistance from one person for eating. The MDS included diagnoses of metachromatic leukodystrophy (rare disorder that affects the brain and nerves), stem cell transplant status, convulsions, and a communication deficit. The use gastric tube (g-tube feeding tube) for nutrition. The Care Plan Focus dated 8/31/21 indicated that Resident #9 is self-determined. She will grab at the staff's hands when they attempt to do treatments such as changing the dressing around the g-tube site. Resident #9 has pulled out her g-tube. The Interventions directed the staff to alert the nurse if Resident #9's g-tube is leaking, to monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-04-09 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, interview, and policy review the facility failed to notify the Office of the State Long-Term Care Ombudsman of resident transfers to the hospital for 3 of 3 residents reviewed for hospitalizations (Residents #31, #43, #70). The facility reported a census of 74 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #31 dated 3/15/25 documented diagnoses including heart failure, renal failure, and non-rheumatic aortic (valve) stenosis with an admission date of 12/6/24. Clinical record review revealed the resident was transferred to the hospital on the following date: a. 2/19/25 at 8:25 PM 2. The Minimum Data Set (MDS) for Resident #43 dated 3/14/25 documented diagnoses of cancer, Multidrug-Resistant Organism (MDRO) infection, seizure disorder, and respiratory failure with an admission date of 1/1/25. Clinical record review revealed the resident was transferred to the hospital on the following dates: a. 2/7/25 b. 2/27/25 3. The Minimum Data Set (MDS) for Resident #70 dated 3/11/25 documented diagnoses including orthostatic hypotension,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-04-09 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, Progress Notes, staff interview, and facility policy review the facility failed to notify a resident and their representative of the cost to hold their bed when the resident was transferred out of the facility for 3 of 3 residents reviewed for hospitalization (Residents #31, #43, #70). The facility failed to complete written Bed Hold notices or provide potential costs to the resident or family representative. The facility reported a census of 74 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #31 dated 3/15/25 documented diagnoses including heart failure, renal failure, and non-rheumatic aortic (valve) stenosis with an admission date of 12/6/24. Clinical record review revealed the resident was transferred to the hospital on the following date: a. 2/19/25 at 8:25 PM A Progress Note dated 2/19/25 at 8:50 PM indicated the power of attorney was updated on the situation. The note did not include information that the Bed Hold policy or potential payment was discussed. 2. The Minimum Data Set (MDS) for Resident #43 dated 3/14/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$29,107 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $16,068 — penalty dated 2024-02-22
  • $13,039 — penalty dated 2023-10-05
  • Medicare payment denial — starting 2024-03-22 for 24 days
  • Medicare payment denial — starting 2023-11-03 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to IVY HEALTHCARE GROUP — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.8-0.8 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 3 homes this chain runs (chain average 1.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DE JONG, ALSIONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/15/2025
YOUNGER, CLETEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2016
HYMAN, CHAIMIndividualADP OF THE SNFsince 05/14/2025

CMS files one row per role, so the 5 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.8M
Net patient revenuemost recent cost report
+2.1%
Operating marginrevenue minus expenses
$611K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 4%Other / private 18%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $611K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$330per resident / day
operating cost
$10,030per month
≈ monthly operating cost
$337per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165171. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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