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River Valley Nursing and Rehabilitation

17990 Spencer Road, Pleasant Valley, IA 52767 · For profit - Corporation · 44 certified beds · (563) 332-4600 Medicare & Medicaid certified

Call the home — (563) 332-4600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 20241 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2890 Pleasant Ridge Ct · (563) 232-5511 · Call to confirm hours
Pharmacy
Walgreens3.5 mi
3425 Middle Rd · (563) 332-6049 · Call to confirm hours
Grocery
3800 Belmont Rd · (563) 332-0655 · Call to confirm hours
Park
836 State Ave · (309) 203-1404 · Typically dawn to dusk
Place of worship
18137 Criswell St · (563) 332-5188

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.0%17.1%15.4%typical
Long-stay residents who lose too much weight0.0%4.6%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.7%1.5%0.9%better
Long-stay residents with a urinary tract infection0.0%2.4%2.0%better
Long-stay residents with depressive symptoms0.0%4.2%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.8%3.8%3.3%better
Long-stay residents whose ability to walk worsened11.8%16.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.7%20.8%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.3%95.3%typical
Long-stay residents with pressure ulcers1.5%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control26.6%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table25.4%19.5%17.1%worse
Short-stay residents rehospitalized after admission24.7%20.9%22.6%typical
Short-stay residents with an outpatient ER visit22.3%13.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.861.491.67worse
Long-stay outpatient ER visits per 1,000 resident days3.392.081.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

12.7%U.S. median 10.7%
Went back to hospital
55.0%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 55.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.7%CMS range 8.5–18.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge55.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened9.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.86
RN hours/ resident / day
0.34
LPN hours/ resident / day
2.51
Aide hours/ resident / day
3.72
Total nurse hours/ resident / day
0.65
RN hoursweekends
48.5%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 44 beds and averages 30.6 residents a day — about 70% occupied, or roughly 13 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.72 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.86 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.30 hrs/resident/day on weekends vs 3.88 on weekdays — 15% thinner on weekends. RN hours go from 0.95 to 0.65 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

0
deficiencies at the latest standard inspection (2025-08-28)
18
at the previous standard inspection (2024-09-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.

  • Actual harm · Gcited before2025-02-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, wound care provider and facility staff interviews, the facility failed to notify the physician of pressure ulcer deterioration and implement nutritional orders in an effort to promote healing for 1 of 3 residents (Resident #3) reviewed for pressure ulcers. The facility reported a census of 36 residents. Stage 3 Pressure Ulcer: Full-thickness skin loss: Full-thickness loss of skin, in which subcutaneous fat may be visible in the ulcer and granulation tissue and epibole (rolled wound edges) are often present. Slough and/or eschar may be visible but does not obscure the depth of tissue loss. The depth of tissue damage varies by anatomical location; areas of significant adiposity can develop deep wounds. Undermining and tunneling may occur. Fascia, muscle, tendon, ligament, cartilage and/or bone are not exposed. If slough or eschar obscures the wound bed, it is an Unstageable PU/PI. Slough tissue is defined as a layer of dead skin cells and debris that forms on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-10 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a record review, staff and family interviews, and a policy review, the facility failed to refund an overpayment within 30 days after 1 of 1 residents passed away at the facility (Resident #5). The facility reported a census of 37 residents. Findings include:Resident #5's admission Record documented an admission date of 1/24/24 and a discharge date of 11/12/25.Review of a Check Request dated 11/20/25 documented that $6,840 dollars belonged as a refund to Resident #5's trust account. Resident #5 maintained a payor source of private pay and paid in full for the month but passed away prior to the end of the month.Review of Resident #5's Statement for December 2025 documented a surplus of $6,840.00 in the facility's account.Review of Resident #5's Statement for January 2026 documented a surplus of $6,840.00 in the facility's account.Review of Resident #5's Statement for February 2026 documented a surplus of $6,840.00 in the facility's account.Review of Resident #5's Statement for March 2026 documented a surplus of $6,840.00 in the facility's account.Review of Resident #5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-10 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, resident and staff interview, the facility failed to develop and implement a discharge planning process, including identifying discharge goal, preferences and necessary referrals to assist 1 of 2 residents (Resident #2) who expressed a desire to leave the facility. The facility reported a census of 37 residents. Findings include:Review of Resident #2's Minimum Data Set (MDS) dated [DATE], reviewed a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The list of diagnoses included diabetes, Parkinsonism (a group of neurological disorders that cause motor symptoms like slowed movement, muscle stiffness, tremors, and balance issues), non-Alzheimer's dementia and schizophrenia. The MDS indicated Resident #2 utilized a walker and wheelchair, required partial/moderate assistance to walk and shower/bathe, and substantial/maximal assistance for toileting hygiene. On 6/2/26 at 3:05 PM, Resident #2 overhead telling staff he just wants…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-10 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a clinical record review, staff and resident interviews, and a policy review, the facility failed to implement Restorative care to assist a resident in maintaining his highest practical level of walking for 1 of 1 resident (Resident #2) reviewed for restorative care. The facility reported a census of 37 residents. Findings include: 1. Review of Resident #2's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The list of diagnoses included diabetes, Parkinsonism (a group of neurological disorders that cause motor symptoms like slowed movement, muscle stiffness, tremors, and balance issues). The MDS indicated Resident #2 utilized a walker and wheelchair, and required partial/moderate assistance to walk 10 feet, 50 feet with two turns and 150 feet. Review of Occupational Therapy Discharge summary dated [DATE] revealed Resident #2 received services from 1/19/26 to 4/8/26, and discharged due to highest practical level achieved.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and resident, staff and physician interviews, the facility failed to notify the physician of changes in a resident's condition, failed to intervene in a timely manner that included the collection of a urinalysis specimen for immediate processing, and failed to communicate laboratory results that indicated treatment was required to a resident's physician after their discharge for 1 of 3 residents reviewed with urinary catheters (Resident #4). The facility reported a census of 29 residents. Findings include: Review of the Minimum Data Set (MDS), dated [DATE], for Resident #4 revealed a list of diagnoses which included neurogenic bladder, paraplegia, stage IV (4) pressure ulcer of the left buttocks (a full-thickness tissue loss where skin, fat, and muscle have been destroyed, exposing underlying bone, tendon, or muscle), osteomyelitis (infection of the bone) of other site, anxiety and depression. The Brief Mental Interview for Mental Status (BIMS) score of 15 out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interview, the facility failed to implement infection control practices when completing wound dressing changes for 1 of 1 resident (Resident #1) reviewed for wound care. The facility reported a census of 28 residents.Findings include:The Minimum Data Set (MDS) dated [DATE] identified Resident #1 as cognitively intact with a BIMS (Brief Interview for Mental Status) score of 15 and had the following diagnoses: sepsis, renal insufficiency (kidney failure) and anxiety disorder. The MDS also identified Resident #1 required substantial/maximal staff assistance with toileting and repositioning and required partial/moderate staff assistance with showering, lower body dressing, putting on and removing footwear. The MDS also identified Resident #1 with two venous and arterial wounds present with applications of non-surgical dressings and medications to the wounds.On 9/16/25, the Care Plan identified Resident #1 with the problem of an actual skin impairment, venous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-14 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff and resident interviews, the facility failed to maintain an effective pest control program that kept the facility free of ants and vermin. The facility reported a census of 34 residents. Findings include: 1. The Minimum Data Set (MDS) Assessment tool dated 4/18/25 revealed Resident #2 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS), which indicated intact cognition. The assessment indicated Resident #2 did not have symptoms of delirium or hallucinations. During an interview on 5/14/25 at 10:33 a.m., Resident #2 stated there had been ants in her room that were observed over the last month. She stated the ants were under the night stand and along that wall, and she learned from staff that there was an ant problem in the room next to hers. Resident #2 identified Resident #5 as the occupant of the room. Observations in the resident's room at that time revealed 4 insulated types of cups and handled mugs with lids and straws located on top of the night stand, food not observed on the night stand, and a package of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, Registered Dietician, staff and resident interviews, the facility failed to provide food that met the individual preferences of 1 of 7 residents reviewed (Resident #4). The facility reported a census of 37 residents. Findings include: The Minimum Data Set (MDS) assessment. dated 8/7/24, revealed Resident #4 scored 15 out of 15 points possible on the Brief Interview for Mental Status (BIMS) indicating intact cognition. The MDS listed diagnoses included diabetes, congestive heart failure, peripheral vascular disease and anxiety. The MDS assessed Resident #4 required substantial staff assistance to reposition in bed, transfer to and from bed and chair, for dressing, toileting and bathing, and limited staff assistance required for eating. A review of Physician Orders revealed: a. Consistent/Controlled Carbohydrate diet (CCHO, common diet order for people with diabetes), regular texture, thin consistency liquids, ordered 5/31/22. b. Lantus SoloStar (long acting insulin) Solution Pen-injector 100 unit/ml (milliliter) (Insulin Glargine).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-09 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility assessment review, and staff interviews the facility failed to employ sufficient numbers of staff to meet resident needs. The facility reported a census of 36 residents. Findings include: 1. A review of the Facility Assessment, updated 8/01/24 revealed the facility needed 3 (three) Certified Nursing Assistants (CNA) for first and second shift if the census was 30 or more in order to meet resident needs. A review of the staff schedules from 8/01/24-9/02/24 revealed there were two CNA's for either partial or whole shifts 8 (eight) times on first shift and 13 times on second shift. During an interview 9/04/24 at 12:27 p.m., Staff C, Certified Medication Aide (CMA) acknowledged there are staff who come in late or oversleep, which leaves too few staff on the floor. During an interview on 9/04/24 at 12:36 p.m., Staff B, CNA noted she did not feel they had enough staff on the floor. She noted it depended on who she worked with if she could get everything done in a shift. She explained right now there were just 2 (two) CNA's as the third one took a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-09 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on previous CMS-2567 review, staff interview and facility policy review the facility failed to ensure a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 36 residents. Findings include: Per review of the dia-hfd.iowa.gov website, the following deficiency had been previously identified per a Recertification Survey conducted from 2/19/23 to 2/16/2. The deficiency also cited during a Recertification Survey and Complaint Survey conducted from 9/3/2024 to 9/9/24: a. F725 - Sufficient Nursing Staff. Review of the Recertification Survey, and Complaint Survey conducted 11/13/23 to 11/21/23 revealed the following deficient practices, which also were identified during the Recertification Survey, and Complaint Survey conducted from 9/3/24 to 9/9/24: a. F677 - ADL Care Provided for Dependent Residents b. F684 - Quality of Care c. F804 - Nutritive Value/Appearance, Palatable/Preferred Temperature d. F812 - Food Procurement, Store/Prepare/Serve - Sanitary f. F880 - Infection Prevention & Control During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-09 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and policy review the facility failed to ensure the Dietary Manager met the minimum qualification of having a national certification for food service management and safety in the required timeframe. The facility reported a census of 36 residents. Findings include: The facility lacked record of the Dietary Manager's education or certification. They were unable to produce a schedule for the Dietician. The facility Employee Name Report, dated 9/3/24, indicated the Dietary Manger date of hire as 6/21/22. During an interview on 9/04/24 at 4:55 p.m., the Administrator stated the Dietary Manager had scheduled to take her certification test the previous week but the test was shut off in the middle of her taking it. The test rescheduled for this Tuesday [9/3/24] but she was called in to work due to a cook cancellation. She was rescheduling the test for next week [week of 9/9/2024]. During an interview on 9/05/24 at 9:25 a.m., the Administrator explained the dietician works remotely. She is never on site. She acknowledged the Dietary Manager not having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Ecited before2024-09-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, resident and staff interviews, and policy review the facility failed to serve at the safe temperature, and palatable. The facility reported a census of 36 residents. Findings include: A review of the Resident Council Minutes from May 2024 revealed documented complaints of food sometimes being cold. During an interview on 9/03/24 at 10:45 a.m., Resident #6 described the vegetables as overcooked and the hamburger tasted like sandpaper. He noted the food was not warm when it gets to his room on a room tray. During an observation on 9/03/24 at 1:05 p.m., a requested test tray food items temperature results: a. Mashed potatoes - 135.5 degrees Fahrenheit (F) b. Boiled carrots - 125.0 F c. Roast beef - 120.5 F When tasted, the carrots noted to be lukewarm and have a mushy consistency. The roast beef noted to be lukewarm. During an interview on 9/05/24 at 12:35 p.m., the Dietary Manager explained she expected food holding temperatures to be around 145°F. She expressed other steps may need to be put in place to keep the room trays warm. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-09 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, staff interview, and policy review the facility failed to assure food was properly prepared and appropriate to meet resident needs. The facility reported a census of 36 residents. Findings include: The facility menu titled Spring/Summer 2024 provided by the facility for 9/03/24 designated the following serving sizes to be given to residents with a pureed diet: a. Pot roast- #8 scoop size (4-5 ounces (oz.)) b. Gravy- 2 oz. c. Potatoes and onions- #10 scoop size (3-4 oz.) d. Carrots and celery- #16 scoop (2 ¼ oz.) e. Apple crisp- #10 scoop f. Wheat roll- #12 scoop (2 ½-3 oz.) During an observation of the puree preparation on 9/03/24 at 1:28 p.m., the Dietary Manager (DM) failed to measure the beef and placed four chunks into the blender for four residents. Beef juice was added and the DM failed to measure the resulting puree before it was poured into a serving container. A 3 oz. scoop was used to serve the meat. Five #8 scoops of carrots with added juice was then measured, blended, and the volume not measured afterward before being placed in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, policy review, and staff interview the facility failed to prevent the potential for cross contamination due to lack of hand hygiene during preparation and plating of meals, proper storage of opened food items, uncovered garbage cans, and a lack of adequate chemical concentration in cleaning buckets. The facility reported a census of 36 residents. Findings include: During an observation of the kitchen on 9/03/24 at 10:12 a.m, the cleaning buckets were tested and lacked the appropriate chemical concentration for sanitizing surfaces. During the observation the following items were found in the freezer opened, unsealed, and undated: a. Cookie dough b. Chicken nuggets c. Ravioli d. Pizza crust e. Sausage patties f. Sausage links The dry goods pantry revealed almond extract with the lid broken off, unsealed and undated on the shelf. A continuous observation of meal preparation, and plating on 9/03/24 at 11:50 a.m., revealed: a. A garbage can found under the food prep counter with no lid, and a second can under the dish sink with no lid. b. Staff L, [NAME] wore…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and staff interviews the facility failed to follow accepted infection control technique and use Enhanced Barrier Precautions during wound care for 2 of 2 residents (Residents #15, and #87), and use Enhanced Barrier Precautions when emptying a urinary catheter collection bag for 1 of 1 residents (Resident #86). The facility reported a census of 36 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE], identified Resident #15 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. The MDS listed diagnoses included: multiple sclerosis, depression, and polyneuropathy. The MDS assessed Resident #15 dependent on staff to complete oral hygiene, toileting, showers, dressing, putting on and taking off footwear, personal hygiene, repositioning and transfers. The Care Plan, dated 6/6/24, identified a Focus area to address I have a need for Enhanced Barrier Precautions r/t (related to) wounds. Interventions included: a.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, policy review, and staff and resident interviews, the facility failed to ensure 1 of 7 residents reviewed for abuse remained free from physical abuse (Resident #16) when a staff member threw a box of gloves toward a resident. The facility reported a census of 36 residents. Findings: 1. The Minimum Data Set(MDS) assessment tool, dated 4/3/24, listed diagnoses for Resident #16 included depression, chronic pain, and chronic obstructive pulmonary disease. The MDS assessed the resident dependent on staff for toileting hygiene, showering, dressing, personal hygiene, and transferring. A Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicated intact cognition. The facility Freedom of Abuse Neglect and Exploitation Policy revised 8/2020, defined abuse as the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain, or mental anguish. The policy stated the facility had zero tolerance for abuse of any type or manner and would address accordingly. The Care Plan, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, policy review, and staff and resident interviews, the facility failed to separate a staff member from residents immediately after an an allegation of abuse involving the staff member and Resident #16. The facility reported a census of 36 residents. Findings: 1. The Minimum Data Set(MDS) assessment tool, dated 4/3/24, listed diagnoses for Resident #16 which included depression, chronic pain, and chronic obstructive pulmonary disease. The MDS stated the resident was dependent on staff for toileting hygiene, showering, dressing, personal hygiene, and transferring and listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicating intact cognition. The facility Freedom of Abuse Neglect and Exploitation Policy revised 8/2020, defined abuse as the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. The policy stated the facility had zero tolerance for abuse of any type or manner and would address accordingly. The policy stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and policy review the facility failed to appropriately prime an insulin pen prior to administration for 1 of 1 insulin injections observed (Resident #13) and follow physician orders after a hospitalization for 1 of 2 residents reviewed (Resident #17). The facility reported a census of 36 residents. Findings include: During a medication pass on 9/04/24 at 6:58 a.m, Staff D, Licensed Practical Nurse (LPN) completed an accucheck on Resident #13 and determined the resident needed the base dose and an additional 12 units of sliding scale insulin. She preformed hand hygiene and opened the Lantus pen. She attached the safety needle to the end of the pen and then dialed the pen to 50 units. She then took the Glargine pen and put the safety needle on the end. She dialed the pen to 12 units. Staff D then entered the resident's room, explained the procedure to the resident, cleansed the area, and administered both insulin injections. During an interview on 9/04/24 at 10:19 a.m., Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview the facility failed to provide baths for 2 out of 3 residents reviewed (Resident #6 and #32 ). The facility reported a census of 36 residents. Findings include: 1.The Minimum Data Set (MDS) dated [DATE] for Resident #32 indicated a Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicating cognition intact. It further indicated diagnoses including: quadriplegia (inability to voluntarily move all limbs of the body from the neck down), depression and anxiety. The MDS assessed Resident #32 dependent on staff for transfers, bathing, dressing and personal hygiene. The Care Plan, initiate date of 7/15/24, revised on 9/4/24 included a Focus area to address I require assistance with ADL's (Activities of Daily Living) r/t (related to) Limited Mobility, Limited ROM (Range of Motion) and being paraplegic. Interventions included: BATHING/SHOWERING: Provide sponge bath when a full bath or shower cannot be tolerated, and The resident is totally dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident, family and staff interview, the facility failed to carry out interventions for 2 of 2 residents reviewed (Resident #17 and Resident #33). Resident #17 had a lab result return with a high white blood cell count and did not intervene for two days, and Resident #33 identified with 2+ pitting edema. The facility reported a census of 36 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #17 as cognitively intact with a BIMS (Brief Interview for Mental Status) of 14 out of 15. The MDS listed diagnoses included: type 2 diabetes mellitus with diabetic polyneuropathy, coronary artery disease and seizure disorder. The MDS identified Resident #17 as requiring partial/moderate staff assistance with oral hygiene, toileting, and repositioning and was dependent on staff for assistance with showers, dressing, personal hygiene. A review of the lab report dated as collected 8/30/24 at 9:45 PM revealed order for a CBC (complete blood count),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, the facility failed to complete dressing changes as ordered for a re-opening pressure ulcer for 1 of 1 residents (Resident #15) reviewed. The facility reported a census of 36 residents. Findings include: The Minimum Data Set (MDS) dated [DATE], identified Resident #15 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. The MDS listed diagnoses included: multiple sclerosis, depression, and polyneuropathy. The MDS assessed Resident #15 dependent on staff to complete oral hygiene, toileting, showers, dressing, putting on and taking off footwear, personal hygiene, repositioning and transfers. The Care Plan, dated 8/7/24, included a Focus area to address I have a stage 4 pressure area to my coccyx/left buttock. Interventions included: Administer treatments as ordered and monitor for effectiveness. A Progress Note, dated 8/7/24 at 8:16 a.m., communicated New order received from hospice and clarified to coccyx…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview the facility failed to provide range of motion for 1 of 1 residents reviewed to maintain current level of range of motion to all extremities (Resident #32). The facility reported a census of 36 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] for Resident #32 indicated a Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicating intact cognition. Listed diagnoses included: quadriplegia (inability to voluntarily move all limbs of the body from the neck down), depression and anxiety. The MDS indicated Resident #32 dependent on staff for transfers, bathing, dressing and personal hygiene. The Care Plan, initiated on 7/15/24, included a Focus area to address I require assistance with ADL's (Activities of Daily Living) related to limited mobility, limited range of motion and being paraplegic. Interventions included: The resident is non ambulatory and utilizes a broda chair and needs dependent assistance by staff to move around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interview, the facility failed to follow the Care Plan and utilize a mechanical lift for 1 of 3 residents reviewed for mechanical lift transfers(Resident #16). The facility reported a census of 36 residents. Findings: 1. The Minimum Data Set(MDS) assessment tool, dated 4/3/24, listed diagnoses for Resident #16 included depression, chronic pain, and chronic obstructive pulmonary disease. The MDS assessed the resident dependent on staff for toileting hygiene, showering, dressing, personal hygiene, and transferring and listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicating intact cognition. The facility policy Lifting and Transferring Residents, dated 10/31/23, directed staff to transfer a resident based on the resident's assessment. The Care Plan, dated 4/10/24, included a Focus area to address The resident requires assistance with ADL's (Activities of Daily Living) r/t (related to) Fatigue, Impaired balance, Limited Mobility. The Interventions listed included The resident is totally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff and resident interviews, the facility failed to ensure the physician provided orders for a resident's immediate care and needs for 1 of 3 residents reviewed for a change in condition (Resident #33). The facility reported a census of 36 residents. Findings: 1. The Minimum Data Set (MDS) assessment tool, dated 5/8/24, listed diagnoses for Resident #33 included multiple sclerosis, muscle weakness, and difficulty walking. The MDS listed the resident's Brief Interview for Mental Status(BIMS) score as 15 out of 15, indicating intact cognition. The facility policy Physician Services, revised 10/2023, stated the physician would develop, implement and monitor an effective and appropriate treatment plan to meet the resident's needs and achieve realistic goals. Physician's Progress Notes reflected the resident's current clinical and functional status, condition change(s) since the previous visit, and response to his/her plan of care, medication regimen, treatments, therapy, discharge plans, disposition and other factors relating to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff and resident interviews, and policy review the facility failed to provide at least three meals daily, at regular times comparable to normal mealtimes in the community or in accordance with resident needs, preferences, requests, and Care Plan for 1 of 1 resident reviewed (Resident #6). The facility reported a census of 36 residents. Findings include: The facility posting titled Aspire of Pleasant Valley Mealtimes indicated meals times: Breakfast at 8 AM, Lunch at 12 PM, and Supper at 6 PM. The Care Plan revised 4/12/22 for Resident #6 documented the resident received dialysis M, W, F (Monday, Wednesday and Friday). During an interview on 9/03/24 at 10:45 a.m, Resident #6 stated he was missed altogether for supper last night (9/2/24). He reported he goes to dialysis Monday, Wednesday, and Friday and often doesn't get food afterwards. He gets back between 4-5 PM and eats in his room. He explained he needs assistance with eating so staff are supposed to help after they finish assisting in the dining room. They will leave the tray out at the nurses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and policy review that facility failed to provide pneumococcal and influenza immunizations as required for 2 out of 5 residents reviewed (Resident #10, Resident #19 ). The facility reported a census of 36 residents. Findings include: The facility immunization record for Resident #10 indicated the last pneumococcal vaccine was administered on 8/27/22. There was no record of the vaccine being offered or declined since that time. The facility immunization record for Resident #19 indicated the last influenza vaccine was administered on 10/07/22. There was no record of the vaccine being offered or declined since that time. During an interview on 9/04/24 at 3:18 PM the MDS (Minimum Data Set) Coordinator explained she sends and collects permission forms for all the vaccines at the same time. She confirmed that she did not have a form for Resident #10. She acknowledged they do not know if the resident refused the vaccine or was not offered one. She also confirmed she could not find a declination or acceptance form for the influenza vaccine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-21 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interviews, and facility policy review, the facility failed to document monthly Infection Surveillance for the months of September, October and November 2023, after the previous Infection Preventionist left the position in August 2023. The facility reported a census of 25 residents. Findings Include: 1. A review of the Infection Surveillance Data revealed no data collected for the months of September, October and November 2023. In an interview on 11/20/23 at 9:06 AM, the former Infection Preventionist (IP) reported she resigned in August 2023 and had not collected any data for monthly Infection Surveillance. She had returned to the facility to assist with completion of Minimum Data Sets (MDS), however, she did not assist with Infection Prevention. In an interview on 11/20/23 at 9:23 AM, the Director of Nursing (DON) reported collection of Infection Surveillance data had been a problem after the former IP left and she had not received any training on Infection Surveillance since starting in October 2023. A review of the facility policy titled: Infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-21 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on personnel file review, facility policy review, and staff interview the facility failed to ensure Cardiopulmonary Resuscitation (CPR) certified staff scheduled 24/7 for 4 of 15 days in [DATE]. The facility reported a census of 25 residents. Findings Include: A review of staff CPR certifications revealed Staff G, Registered Nurse (RN) CPR certification expired on [DATE]. During an interview on [DATE] at 3:00 PM, the Regional Administrator stated Staff G updated her CPR certification on [DATE]. A review of the [DATE] through [DATE] schedules revealed Staff G worked the following days with an expired CPR certification: a. [DATE] b. [DATE] c. [DATE] d. [DATE] During an interview on [DATE] at 4:26 PM, the Director of Nursing (DON) stated the facility has residents who have a full code status. She stated she would expect at least one CPR certified staff to be scheduled at all times. An undated facility policy, titled Cardiopulmonary Resuscitation included the statement Note: Licensed Nurses will maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-21 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility assessment review, observations, and staff interviews the facility failed to employee a sufficient amount of staff to meet residents needs. The facility reported a census of 25 residents. Findings Include: A review of the Facility Assessment, updated on 5/18/23, revealed the facility needed an average of 4 to 6 Certified Nursing Assistants (CNA) per day to care for the residents' needs. An observation on 11/14/23 at 11:45 AM, revealed the facility had one CNA on duty. During an interview on 11/14/23 at 12:00 PM, Staff B, Licensed Practical Nurse (LPN) stated there is one CNA today, and the Director of Nursing (DON) is assisting the CNA as needed. Staff B stated she is unaware of how often there is only one CNA at the facility. Staff B stated there have been two instances when she has been the only staff in the building from 6:30 AM until 7:50 AM. Staff B stated this occurred on 10/17/23, and on 11/3/23. Staff B stated the CNA scheduled at 6:00 AM had called off and there was not a replacement available. During an interview on 11/14/23 at Staff H, CNA stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff interviews, the facility failed to follow proper food preparation techniques during a meal service. The facility reported a census of 25 residents. Findings Include: During an observation of the noon meal on 11/14/23 starting at 12:00 PM, the Dietary Manager (DM) donned gloves and began to plate meals with the following noted: a. At 12:09 PM, the DM removed a bun from a bag and touched handles of ladles and counter attached to steam table. b. At 12:11 PM, the DM did not change gloves, plated 2 meals, removed 2 buns from plastic bag and touched surface of counter attached to steam table. c. At 12:12 PM, the DM did not change gloves, plated 2 meals, removed 2 buns from plastic bag and touched counter attached to steam table. d. At 12:13 PM, the DM did not change gloves, plated 2 meals, removed 2 buns from plastic bag and touched counter beside steam table. e. At 12:14 PM, the DM removed gloves and placed on top of counter in front of microwave oven. She washed her hands and donned new gloves. f. At 12:15 PM, the DM plated 2 more plates,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. The (MDS) Assessment Tool, dated 10/1/23, listed diagnoses for Resident #14 included multiple sclerosis, depression, and polyneuropathy (malfunction of nerves throughout the body). The MDS assessed the resident dependent on staff for all care related to toileting. The MDS listed the resident's BIMS score as 15 out of 15, indicating intact cognition. The Care Plan, dated 7/27/23, revealed a Focus Area related to a Stage 4 coccyx pressure ulcer. A review of Physician Orders revealed a 11/3/23 order to change the wound vacuum, wash wound, and apply duoderm two times weekly. During an observation on 11/20/23 at 11:32 AM, Staff B, LPN completed wound care. During cares Staff B observed to not complete hand hygiene in between glove changes during the following tasks transitions: a. At 11:37 AM, Staff B donned gloves, applied wound cleanser to 4 X 4 in a basin and opened the wound vac. b. At 11:39 AM, Staff B doffed gloves. c. At 11:39 AM, without completing hand hygiene or donning new gloves, Staff B cut foam for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, resident and staff interviews, and facility policy review, the facility failed to treat residents with dignity during services related to incontinence care for 2 of 4 residents (Residents #9, and #14). The facility reported a census of 25 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment Tool, dated 10/17/23, listed diagnosis for Resident #9 included Parkinson's Disease, schizophrenia, and type 2 diabetes. The MDS assessed the resident dependent on staff for all care related to toileting. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 4 out of 15, indicating severely impacted cognition. The Care Plan, dated 4/25/22, addressed a Focus Area of bladder incontinence, and bowel incontinence. Interventions included checking the resident every two hours and assisting with toileting as needed, and clean the peri-area after each episode of incontinence. During an interview on 11/13/23 at 2:56 PM, Staff E, Certified Nursing Assistant (CNA) stated on 11/6/23 she and Staff F, CNA were asked to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. The MDS Assessment Tool, dated 10/7/23, listed diagnoses for Resident #17 included history of a stroke affecting the left side, neurogenic bladder, and type 2 diabetes mellitus. The MDS assessed the resident dependent on staff for all care related to toileting and as always incontinent. The MDS listed the resident's BIMS score as 8 out of 15, indicating moderately impaired cognition. The Care Plan, dated 10/13/23, addressed a Focus Area of bladder incontinence due to history of a stroke. Interventions included checking the resident every two hours and as required for incontinence. During an observation on 11/13/23 at 11:40 AM, Staff A, CNA and Staff D, CNA assisted the resident in getting up and ready for the day. A strong odor of urine noted to be present in the room. At 11:45 AM, Staff A removed the blankets off of the resident. The resident's clothing, incontinence bed pad, and bed sheet was wet. The sheet had a large wet area, with a brown ring along the edges. The incontinence brief appeared heavily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy review, the facility failed to document a thorough assessment of a resident being transferred to the hospital for one of three residents reviewed (Resident #6). The facility reported a census of 25 residents. Findings Include: The Minimum Data Set (MDS) dated [DATE] identified Resident #6 as cognitively impaired with a BIMS (Brief Interview for Mental Status) of 6 out of 15 and had the following diagnoses: Metabolic Encephalopathy (an alteration in consciousness caused due to brain dysfunction), Renal Insufficiency (kidney failure) and Obstructive Uropathy (a disorder of the urinary tract that occurs due to obstructed urinary flow and can be either structural or functional). The MDS also identified Resident #6 had impairments to both arms and legs and required staff assistance with most activities of daily living. The MDS also identified Resident #6 received 51% or more of his diet from tube feedings. A review of the facility Progress Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, staff interviews, and facility policy review, the facility failed to ensure catheter tubing and catheter bag are positioned in a manner to prevent possible infection for 1 of 4 residents (Resident #21). The facility reported a census of 25 residents. Findings Include: The Minimum Data Set (MDS) Assessment Tool, dated, 10/29/23, listed diagnosis for Resident #21 included Alzheimer ' s disease, depression, and generalized weakness. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 1 out of 15, indicating severely impaired cognition. A review of the clinical record revealed a 10/17/23 Physician Order for a Foley catheter. The Care Plan, dated 10/23/23, included a focus area for an indwelling catheter. The plan included an intervention to check the tubing for kinks each shift. An observation on 11/13/23 at 2:00 PM, revealed Resident #21 sitting in a geriatric chair in the common area outside of the dining room. The resident's catheter tubing looped down towards the floor, and then back up to the bag positioned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident and staff interviews, the facility failed to serve food that was warm and palatable for three of twenty four residents reviewed (Residents #3, #5 and #10). The facility reported a census of 25 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #3 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15 and had the following diagnoses: Type 2 Diabetes Mellitus, Coronary Artery Disease and Anxiety Disorder. The MDS documented Resident #3 with impairments to both sides of arms and legs and required staff assistance with most activities of daily living. In an interview on 11/13/23 at 9:51 AM, Resident #3 reported the food here is nasty. He will ask for it to be cooked a certain way, i.e.: eggs. He likes his eggs over-easy and they serve it to him overcooked or scrambled. They do this most of the time. He eats in his room and most of the time his food is cold. In an observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident and staff interviews, the facility failed to give one of one residents reviewed foods of his personal choice (Resident #3). The facility reported a census of 25 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #3 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 and had the following diagnoses: Type 2 Diabetes Mellitus, Coronary Artery Disease and Anxiety Disorder. The MDS also identified Resident #3 had impairments to both sides of arms and legs and required staff assistance with most activities of daily living. In an interview on 11/13/23 at 9:51 AM, Resident #3 reported the food here is nasty. He will ask for it to be cooked a certain way, i.e.: eggs. He likes his eggs over-easy and they serve it to him overcooked. They do this most of the time. He eats in his room and most of the time his food is cold. In an observation and interview on 11/14/23 at 8:18 AM, the resident served…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-21 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, the facility failed to provide one of one residents reviewed who required assistance with his meal (Resident #5). The facility reported a census of 25 residents. Findings Include: The Minimum Data Set (MDS) dated [DATE] identified Resident #5 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15 and had the following diagnoses: Acute Kidney Failure requiring dialysis, Paraplegia (paralysis of one half of the body) and Multiple Sclerosis. The MDS also identified the resident had impairments to both sides of both arms and legs and required staff assistance with most activities of daily living. In an interview on 11/14/23 at 8:20 AM, Resident #5 reported he was served cold scrambled eggs, cold bacon and it was overcooked, could crack a tooth on it. He was served a packet of jelly, however, no one offered to open it up and put it on the bread for him. Resident #5 reported he only has one good hand, and this happens…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to BEACON HEALTH MANAGEMENT — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.5+0.5 vs chain
Health inspection 2 of 51.8+0.2 vs chain
Staffing 4 of 51.6+2.4 vs chain
Quality measures 2 of 52.1-0.1 vs chain
The other 10 homes this chain runs (chain average 1.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BLACK HAWK HEALTHCARE, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/14/2021
WERTHEIM, BRUCEIndividualINDIRECT OWNERSHIP INTERESTsince 05/14/2021
FLANAGAN, MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 11/04/2024
EVEREST MANAGEMENT SOLUTIONS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/31/2025
MATHEW, STANLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/04/2024
VONDAL, BROOKEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/09/2023
HAWKEYE INVESTORS, LLCOrganizationADP OF THE SNFsince 05/14/2021
NCI HAWKEYE HOLDINGS, LLCOrganizationADP OF THE SNFsince 05/14/2021
RIVERVIEW PROPERTY HOLDINGS, LLCOrganizationADP OF THE SNFsince 05/14/2021

CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$2.8M
Net patient revenuemost recent cost report
-6.1%
Operating marginrevenue minus expenses
$417K
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 6%Other / private 10%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $417K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$340per resident / day
operating cost
$10,349per month
≈ monthly operating cost
$321per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165376. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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