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All American Vlge Nrsg & Rhb

5448 North Broadway Street, Chicago, IL 60640 · For profit - Limited Liability company · 144 certified beds · (773) 334-2224 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0567)2 actual-harm citations$21,735 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $21,735 in federal fines (most recent 2026-04-27)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5449 N Broadway · (773) 878-4800 · Call to confirm hours
Pharmacy
5437 N Broadway St · (844) 635-3221 · Call to confirm hours
Grocery
5426 N Broadway · (872) 888-8160 · Call to confirm hours
Park
5400 N Broadway · (773) 262-6741 · Typically dawn to dusk
Place of worship
5451 N Broadway · (312) 268-5300

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.7%13.4%15.4%better
Long-stay residents who lose too much weight2.3%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms100.0%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.6%3.1%3.3%better
Long-stay residents whose ability to walk worsened17.1%14.3%16.1%typical
Long-stay residents on antianxiety or hypnotic medication10.8%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine98.6%91.8%95.3%typical
Long-stay residents with pressure ulcers0.9%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control2.8%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table83.2%21.7%17.1%check this — see note marked dagger below the table
Short-stay residents rehospitalized after admission44.1%26.1%22.6%worse
Short-stay residents with an outpatient ER visit29.0%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.322.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.042.221.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.2%U.S. median 10.7%
Went back to hospital
10.0%U.S. median 56.6%
Met the expected recovery
0.11U.S. median 0.31
Therapy hours / resident / day
0.04hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 10.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.7–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge10.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge15.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.32
RN hours/ resident / day
0.71
LPN hours/ resident / day
1.44
Aide hours/ resident / day
2.47
Total nurse hours/ resident / day
0.20
RN hoursweekends
25.0%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 144 beds and averages 136.3 residents a day — about 95% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.47 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 1.96 hrs/resident/day on weekends vs 2.68 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 0.37 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 25% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-02-05)
11
at the previous standard inspection (2025-04-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2026-04-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to affirm the right of their residents to be free from verbal and physical abuse. This failure affected two (R2, R4) out of six residents reviewed for abuse. The deficient practice resulted in actual harm when R4 sustained a left eye injury. Findings Include:R4's clinical records show an admission date of 9/26/24 and discharged on 3/18/26, with included diagnoses but not limited to bipolar disorder and anxiety disorder. R4's Minimum Data Set (MDS) assessment, dated 1/1/26, shows a BIMS (Brief Interview for Mental Status) of 15, which means R4 was cognitively intact and required setup help to supervision with activities of daily living (ADLs).R4's progress notes, dated 3/12/26 at 3:21 PM documented by V8 (Licensed Practical Nurse/LPN), reads: The writer was informed that [R4] had a verbal aggression towards co-peer at 1:35 PM at the Lobby. R4's progress notes, dated 3/18/26 at 1:55 PM documented by V8, reads: The writer was informed that [R4] had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep three residents (R2, R3, R4) free from abuse for three of four residents reviewed for abuse. This failure resulted in R2 losing a dental implant and a tooth, R3 sustaining an upper lip laceration, and R4 complaining of headache after being kicked to the head. Findings include: 1. R1's Resident Face Sheet documents diagnoses of schizoaffective disorder, bipolar type; anxiety disorder; and bipolar disorder. R1's Care Plan documents R1 experiences delusions (8/22/2024). V12's (Psychiatric Rehabilitation Services Coordinator) progress note for R1, dated 1/16/2025 10:31 PM, documents R1 was involved in a physical altercation with co-peer. R1 displayed agitated and aggressive behavior with delusions. Facility's Incident Report Form, dated 1/21/2025, documents an incident between R1 and R2 that occurred on 1/16/2025 at 9:10 PM. During facility's investigation, R2 stated R1 came into R2's room and hit R2 in the face, causing an implant tooth to fall off.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure walk-in cooler, refrigerator (Reach In cooler) and freezer maintained a daily log tracking of temperatures; failed to maintain refrigerated foods within normal ranges; failed to label foods with open and use by dates; and failed to discard foods with expired dates. This has the potential to affect all residents residing in the facility. Upon initial kitchen observation at 9:15 am, refrigerator, freezer, and walk-in cooler (walk-in cooler tracking log on a clip board) had a January Tracking log affixed to the outside doors; refrigerated foods with no open or use by date; refrigerated foods with expired use by dates; walk-in cooler with an out of range temperature; and foods temperature measuring at warmer temperatures than normal range. On 2/1/2026 at 9:18 am, V7 (Dietary Cook) verified with surveyor the temperature tracking log on the freezer, Reach in Cooler, and Walk in Cooler was dated January 2026 and the last documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the linen chute was secured to prevent unauthorized access. This failure has the potential to affect all 47 residents on the third-floor unit.Findings include:On 2/1/26 at 10:27 am, residents were walking throughout the third-floor unit. The third-floor laundry chute unlocked and accessible.On 2/1/26 at 10:34 am, V18 (Registered Nurse), stated the laundry chute should be locked at all times so the residents do not fall down the chute. V18 further explained if a resident falls down the laundry chute, it could cause death to the resident. V18 stated she does not have a key to lock the third-floor laundry chute. V18 stated she does not know who has a key to lock the laundry chute.On 2/2/26 at 12:22 pm, V20 (Building Engineer Consultant) observed the third-floor laundry chute remain unlocked and accessible. V20 stated all the laundry chutes should be kept locked at all times to prevent the risk of residents from throwing themselves done the laundry chute and causing an injury or death. V20 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to discard expired medications for four residents (R61, R87, R96 and R124), failed to label multiuse medications for six residents (R9, R23, R55, R106, R132, and R133),and failed to monitor the temperature of the medication refrigerator that included medications for three residents (R30, R102 and R12. This failure affected 13 residents in a total sample of 50 residents reviewed. Findings include: 1.On 02/02/25 at 8:45am, V19 (Licensed Practical Nurse) reviewed the fourth-floor medication cart, noted the following observations with R23,R61,R87,R96,R132 : R132: No open date on the eye drops listed. Brimonidine Tartrate 0.15% ophthalmic solution , manufacture exp date of 2/28.No open date and No discard date. Prednisolone Acetate ophthalmic suspension 1%, manufacture exp date of 8/28.No open date and No discard date. Timolol maleate ophthalmic solution 0.5% ,manufacture exp date of 3/27.No open date and No discard date. Moxifloxacin solution hcl 0.5%, manufacture dispense date of 1/8/18/26 manufacture label states…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light for two residents (R7, R85) was within reach. This failure affected 2 residents out of a sample size of 50.Findings include:1.R7 has a diagnosis of but not limited to Bilateral primary Osteoarthritis of Hip, Hemiplegia and Hemiparesis, Type 2 Diabetes Mellitus, Cerebral Infarction, and Hypertensive Heart Disease.R7 has a Brief Interview of Mental Status score of 15, indicating cognition is intact.R7's Minimum Data Set, dated 1/1/2026, documents, Roll left and Right: 02 Substantial/maximal assistance-helper does MORE THAN HALF the effort.R7's care plan focus: Falls, dated 10/01/2025, documents, keep call light in reach at all times.2.R85 has a diagnosis of but not limited to Chronic Obstructive Pulmonary disease, Schizophrenia, Hypertensive Heart Disease, Dementia, and Major Depressive disorder.R85 has a Brief Interview of Mental Status score of 07, indicating severe cognition impairment.R85's R7's Minimum Data Set,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-05 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a discharge plan that reflects the residents post discharge needs, goals, and treatment preferences. This failure effected one (R70) in a sample size of 50 residents reviewed for discharges. Findings include: R70's face sheet, dated 2/4/2026, documents R70 was admitted to the facility on [DATE], with diagnoses of Diabetes mellitus, multiple myeloma, paroxysmal atrial fibrillation, hypertensive heart disease with heart failure, atherosclerotic heart disease of native coronary artery without angina pectoris, hyperlipidemia, and gastro esophageal reflux disease. R70's minimal data set section C cognitive patterns, dated 12/11/2025, documents R70 has a score of 15, which means R70 is cognitively intact; section GG functional abilities documents R70 has a score of 02 for shower/bathe self, meaning R70 requires staff substantial/maximal assistance to complete the task. R70's care plan, dated 12/06/2025, documents R70's discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to refer one resident (R71) who has a serious mental illness was referred to the appropriate state agency for a Level 1 PASRR (Pre-admission Screening and Resident Review) evaluation and failed to refer one resident (R12) to the appropriate State Agency for evaluation after being diagnosed with a serious mental illness. This deficient practice affected two residents (R12 and R71) in a total sample size of 50 residents.Findings Include: 1.On 2/2/2026 at 10:43 am, R12's Preadmission Screening and Resident Review (PASRR) I and II were not noted in R12's electronic health record. R12's PASRR Level I and Level II were requested from V4 (Admissions Director/Business Office Manager). On 2/4/2026 at 11:38 am, V4 (Admissio. Director/Business Office Manager) stated R12 has a serious mental health condition of schizoaffective disorder; has a Preadmission Screening and Resident Review (PASRR) Level I with a determination to refer for a PASRR Level II onsite; and was referred to the referral agency for level II but the referral agency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the development of a care plan focused on a serious mental health illness to maintain proper disease management and continuance of care. This failure affected 1 of 1 resident (R12) in the sample of 50. R12's Face Sheet, dated 2/4/2026, documents a diagnosis of but not limited to for schizoaffective disorder on 3/2020.R12's Minimum Data Set Section C documents a BIMS (Brief Mental Interview Status) Score of a 15, which is indicative of an intact cognition. R12's care plan, dated 11/18/2025, does not document a focus for a severe mental illness of schizoaffective disorder.On 2/4/2026 at 11:51 am, V6 (Social Services Director) stated, (R12) should have a care plan for schizoaffective disorders to manage the condition effectively. Social Services is responsible for ensuring this care plan exists and without a care plan, we cannot properly monitor or manage the diagnosis.On 2/4/2026 at 2:27 pm, V1 (Administrator) stated R12 and other residents with schizoaffective disorder must have a care plan outlining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-05 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide necessary foot care, treatment, or professional referrals to maintain skin integrity on the foot. This failure affects one resident(R70) in a sample size of 50 reviewed for podiatric/foot care. R70's face sheet, dated 2/4/2026, documents R70 was admitted to the facility on [DATE] with diagnoses of Diabetes mellitus, multiple myeloma, paroxysmal atrial fibrillation, hypertensive heart disease with heart failure, atherosclerotic heart disease of native coronary artery without angina pectoris, hyperlipidemia, and gastro esophageal reflux disease. R70's Minimal Data Set section C cognitive patterns, dated 12/11/2025, documents R70 has a Brief Interview for Mental Status score of 15, which means R70 is cognitively intact; section GG functional abilities documents R70 has a score of 02 for shower/bathe self, meaning R70 requires staff substantial/maximal assistance to complete the task. R70's physician order report, dated 01/04/2026-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0914 — isolated
    Provide bedrooms that don't allow residents to see each other when privacy is needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a residents had a privacy curtain that extended around the bed. This failure affected one resident (R77) in the total sample of 50 residents. Findings include: R77's face sheet documents R77 has diagnoses which include but not limited to anxiety, cerebral infarction, bipolar disorder, hemiplegia, paroxysmal atrial fibrillation, benign prostatic hyperplasia, syphilis, and headaches.R77's Brief Mental Status Interview (BIMS), dated 01/13/26, indicates R77 is cognitively intact. On 2/1/26 at 10:18 am, R77's room was without a privacy curtain that extended around R77's bed. R77 was out on pass from the facility during this observation.On 2/2/26 at 2:28 pm, R77's room was without a privacy curtain that extended around R77's bed. V20 (Building Engineer Consultant) explained all residents should have a privacy curtain, so the residents are not exposed. V20 stated, The privacy curtains are to give the residents privacy.On 2/2/26 at 2:28 pm, R77's room was without a privacy curtain that extended around R77's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-09 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to procure proper written authorization to manage resident's trust funds for 2 residents (R1 and R4) out of 5 residents reviewed for financial management. This failure resulted in R1 displaying aggressive behavior due to lack of consent for the facility to manage personal trust fund, and R1 being hospitalized for aggressive behavior. Findings include: 1. R1 is [AGE] years old, initially admitted in the facility on 07/19/2024. R1 medical diagnoses includes major depression, bipolar disorder, anxiety disorder and post-traumatic stress disorder. R1 is cognitively intact with Brief Interview for Mental Status (BIMS) score of 15, dated 04/03/2025. On 05/06/2025 at 1:15 PM, R1 can clearly express her thoughts within topic during conversation. R1stated the facility was asking her to sign paperwork, but she refused, and the facility forged her signature that will make her check go to the facility. R1 stated she refused to sign the paperwork because…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-05-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish an environment that promotes resident sensitivity and safety and prevention of mistreatment for one resident (R3) out of four residents reviewed for abuse. Findings include: R3 is [AGE] years old, initially admitted in the facility on 10/08/2015. R3 medical diagnosis includes schizoaffective disorder, bipolar, psychosis. Per Minimum data Set (MDS) assessment, dated 04/02/2025, R3 has a score of 12; R3 has moderate impairment of his cognition. R4 is [AGE] years old, initially admitted in the facility on 07/12/2024. R4 medical diagnosis includes schizoaffective disorder, bipolar type, anxiety disorder, psychosis. Per Minimum Data Set (MDS) assessment; dated 04/11/2025, R4 has a score of 7; R4 has severe impairment of his cognition. Per clinical notes, R4 had multiple behavioral concern involving staff and other residents. R4 was given antipsychotic medication Haloperidol injection multiple times to manage behavior. Review of R4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food is labeled, dated, and discarded after use by date/expiration date and failed to ensure reach-in refrigerator temperature, walk in refrigerator temperature and walk-in freezer temperatures were monitored 2 times per day. These failures have the potential to affect 138 residents living in the facility. The findings include: On 04/08/2025 at 9:22 AM, the reach-in refrigerator was inspected, and the following food items were found inside the refrigerator: *A container of nacho jalapeno peppers (1 gallon) with an open date of 02/08/25, and expiration date of 03/20/2025. V10, Dietary Service Director, said it should have been discarded. *A container of giardiniera mild pepper mix (1 gallon) with no open date and expiration date of 10/08/2025. *A container of sweet relish (1 gallon) marked with an open date of 04/07/2025, and no use by date. *A jar of creamy peanut butter (5lb) with no open date and the use by date was not readable.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a plan to prevent Legionella (a bacteria that can cause a serious type of pneumonia/lung infection) growth in the facility's water system. This failure has the potential to affect all 137 residents residing in the facility. Findings include: On 04/08/2025 at 1:56 PM, V21 (Maintenance Director/Housekeeping Director) stated he has been working at the facility for approximately 5 months. V21 stated he does not have a plan in place to check the facility's water system for Legionella. V21 stated he does not have any documentation to show the facility has a plan in place to prevent Legionella in the facility. V21 stated he has been searching, and is unable to find any previous documentation to show the facility's water system has been tested for Legionella. V21 stated at his previous employment, he implemented Legionella water testing, but has not implemented Legionella testing and prevention at the facility. Facility census, dated 04/08/2025, documents a total of 137 residents reside in the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to discard medication without an expiration date in a cart serving 42 residents on the third floor; failed to follow pharmacy instructions on medication administration while administering an inhaler for one (R31) resident; failed to document medications as given for one (R55) resident; and failed to contact provider while administering late medications to one (R84) resident in a sample of 27. Findings include: 1. On [DATE] at 10:10 AM, V3(Licensed Practical Nurse-LPN) residents eMAR (Electronic Medication Administration) profile showed red on R55's medication profile for medications: Furosemide 40 Mg, Finasteride 5mg, Lisinopril 5mg, Memantine 10mg. V3 stated she gave the medication earlier, but forgot to sign as given. V3 stated the nurse administering medications should sign as soon as it is given to prevent medication error because another nurse might give the resident medication thinking it was not given, and it can also confuse the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a functioning call light system for eleven (R14, R22, R34, R47, R59, R64, R112, R118, R119, R133, R139) residents of 27 reviewed for call light. Findings include: On 4/8/25 at 12:55 PM, R133 was asked to activate the call light. The light bulb above R133's door did not light up, and there was no audible sound heard. On 4/8/25 at 12:58 PM, V18 (Certified Nursing Assistant) stated, There is a call light in each resident room. When it is pulled, it should light above the resident's door, and you should hear a sound. It also lights up at the nursing station panel. The call light is for emergency purposes; for the assistance of the resident. V18 pull the call lights in three resident rooms. Writer verified with V18 that no light came on over the door of the resident rooms. There was no audible sound heard, and the panel at the nursing station did not light up. On 4/8/25 at 1:10 PM, V2 (Director of Nursing) stated, The purpose of the call light is so the patient can get assistance when needed, to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed assert the right of the resident by searching a residents' room and personal property without the residents' knowledge and consent. This failure affects one (R33) resident in a total sample of 27 residents reviewed. Findings include: R33's facesheet documents R33 is a [AGE] year-old male admitted to the facility on [DATE], with diagnoses not limited to: Hemiplegia, cerebral infarction, schizoaffective disorder, glaucoma, lack of coordination, unsteadiness on feet, heart failure, and malignant neoplasm of prostate. R33's MDS/Minimum Data Set, dated [DATE], documents R33 has a BIMS/Brief Interview for Mental Status of 11/15, indicating R33 is cognitively impaired. On 04/08/2025 at 11:32 AM, V8 (Certified Nursing Assistant/CNA) was sitting on R33's bed, and V8's right hand inside of R33's nightstand located adjacent to R33's bed. V9 (CNA) was sitting in a chair at the foot of R33's bed, with a water container placed on R33's bedside table. R33's closet was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed provide privacy and confidentiality of personal information for one (R33) resident reviewed in a total sample of 27. Findings include: R33's facesheet documents R33 is a [AGE] year-old male admitted to the facility on [DATE], with diagnoses not limited to: Hemiplegia, cerebral infarction, schizoaffective disorder, glaucoma, lack of coordination, unsteadiness on feet, heart failure, and malignant neoplasm of prostate. R33's MDS/Minimum Data Set, dated [DATE], documents R33 has a BIMS/Brief Interview for Mental Status of 11/15, indicating R33 is cognitively impaired. On 04/08/2025 at 11:53 AM, R33 was sitting in the dining room located on the second floor of the facility. R33 was sitting in a wheelchair wearing a white hospital wristband on his right wrist, which displayed R33's full name, date of birth , age, and medical record number. Record review of R33's electronic health record documents R33 was last admitted to the hospital on [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a new PASARR screening for one (R79) resident reviewed for Pre-admission Screening and Record Review (PASARR) in a total sample of 27. Findings include: R79's facesheet documents R79 was admitted to the facility on [DATE]. R79's PASARR Notice of SLP/Supportive Living Program Setting Appropriateness outcome letter, dated [DATE], documents an SLP setting is appropriate for R79. R79's SLP Setting Appropriateness Outcome Explanation Notice documents, This SLP initial screen and SLP comprehensive assessment is good for up to 90 calendar days of the Notice Date listed on the Notice of SLP Setting Appropriateness Outcome If you do not go to a SLP setting within that time, you must have an updated SLP initial screen and SLP comprehensive assessment. On [DATE] at 11:15 AM, V20 (Business Office Manager/BOM) stated she has been working at the facility for only 11 days, and is responsible for inputting resident information into the PASARR screening system…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a new Level I screen for a resident with known mental illness for one (R40) of five residents reviewed for Pre-admission Screening and Record Review (PASRR) in a total sample of 27. Findings include: R40's face sheet documents R40 was admitted to the facility on [DATE], with diagnoses not limited to: Hypertensive heart disease without heart failure, schizoaffective disorders, seizures, bipolar disorder, major depressive disorder, recurrent, unspecified, other obsessive-compulsive disorder. R40's Interagency Certification of Screening Results OBRA (Omnibus Budget Reconciliation Act)-I Initial Screen, dated 06/02/2004, indicates R40 has reasonable basis for suspecting MI (mental illness). R40's Minimum Data Set (MDS) Section I, dated 04/03/2025, indicates active diagnoses of depression and bipolar disease. On 04/10/2025 at 9:46 AM, V1 (Administrator) was asked about level I pre-admission screening and resident review (PASRR) screening for R40,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician orders by not monitoring a resident's stoma site (Ileostomy site) every shift for one resident (R70) out of 7 residents reviewed for nursing care in a total sample of 27 residents. Findings include: R70's face sheet documents R70 was admitted to the facility on [DATE], with diagnoses not limited to: Chronic obstructive pulmonary disease, unspecified, bipolar disorder, current episode depressed, severe, with psychotic features, and Ileostomy status. Minimum Data Set Section (MDS) section C (dated 04/01/2025) documents R70 has a Brief Interview for Mental Status (BIMS) score of 15, indicating R70's cognition is intact. Care plan (dated 04/10/2025) documents R70 has an ostomy related to Ileostomy status. R70's physician order (dated 04/10/2024) states: Monitor the Stoma Site (Ileostomy site) for any signs of infection or changes in skin issues every shift (day, evening, night). For any concerns notify medical doctor. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents are free from expired food for one resident (R102) out of 7 residents reviewed for nutrition in a sample of 27 residents. Findings include: R102's face sheet documents R102 was admitted to the facility on [DATE], with diagnoses not limited to: Hypertensive heart disease without heart failure, major depressive disorder, recurrent, unspecified, anxiety disorder, unspecified, lymphedema, not elsewhere classified, and gastro-esophageal reflux disease without esophagitis. Minimum Data Set Section (MDS) section C (dated 04/02/2025) documents R102 has a Brief Interview for Mental Status (BIMS) score of 15, indicating R102's cognition is intact. R102's Care plan (dated 04/09/2025) documents R102 is on a therapeutic diet regular, with no added salt. On 04/08/2025 at 12:11 PM, R102 stated, This morning for breakfast, I received a milk that was expired. The date of expiration on the milk carton is 04/07/2025. The milk was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to monitor and review antibiotic use for three (R79, R81, and R102) residents reviewed for antibiotic stewardship in a total sample of 27. Findings include: On 04/09/2025 at 2:53 PM, V6 (Infection Preventionist/IP/LPN) stated she has been the IP at the facility for approximately one month now. V6 stated she generated the antibiotic tracking/monitoring list today, with the help of other staff members. V6 stated this is the first time she has generated the tracking/monitoring list for residents on antibiotics. V6 stated prior to today, there was not a system in place to track and trend antibiotic use for residents in the facility. V6 stated she has been trying to clean up some things as much as she can since she's been working at the facility. V6 stated now that she is aware, she can now keep track of resident antibiotic use. V6 reviewed the antibiotic order report, dated 04/2025. V6 stated she is not sure why some residents are prescribed antibiotics without an end date. V6 stated she will follow up on this. V6 stated all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-08 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to maintain mechanical heating equipment, failed to ensure mechanical and electrical heating equipment were not exposed to poor environment conditions (leakage of fluid from ceiling due to water heater tank), failed to maintain at least 75 degrees Fahrenheit during cold temperature, and failed to monitor temperature in the building during cold temperatures. These failures have the potential to affect all 144 residents living in the facility. Findings include: On 1/7/2025 at 09:09 AM, V3 (Maintenance Director) stated, The boiler control system got wet last Friday (01/03/2025) that caused the problem with the heating equipment of the facility. (V9, Heating and Cooling Repair Company) came to the facility on Sunday (01/05/2025) for repair. The front part of the building facing east was too cold during those times. V3 handed a receipt from V9, dated 01/05/2025, stating: Front East Side too cold. Checked heating zones and functional. Checked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-21 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to perform background check searches on the six offender Website links on the State Health Care Worker registry, and failed to ensure the initiation date of background checking were done prior to a new employee starting a work schedule. These failures have the potential to affect all the residents at the facility. Findings include: The (undated and untitled) facility provided document indicated V9 (Housekeeping/Laundry/Maintenance Supervisor) was hired on 09/26/24, V19 (Certified Nursing Assistant - CNA) was hired on 09/23/24, V20 (CNA) was hired on 09/23/24, and V22 (Certified Nursing Assistant) was hired on 10/09/24. The (undated and untitled) facility provided document indicated V9 works all floors and started working 09/30/24, V19 and V20 work on 2nd floor and started working on 10/05/24, and V22 works on 2nd floor and started working on 10/09/24. On 10/16/2024 at 10:01am, V4 (Business Office Manager) stated, It is required of the State Health Care Facilities to run the Health Care Worker Registries prior to hire to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report and investigate an allegation of misappropriation of property for one (R1) of three residents reviewed for misappropriation of resident property in a total sample of three residents. Findings include: R1 ' s Minimum Data Set (MDS), dated [DATE], documents R1 has a Brief Interview for Mental Status (BIMS) of 13 out of 15, indicating R1 is cognitively intact. R1's social service assessment, dated 9/11/2024, documents R1 has corrective lenses for vision. R1's progress note, dated 09/26/2024 at1:49 PM, documents, (R1) continues to insist the glasses was stolen from her room. Writer (V4) mentioned maybe she just misplaced the glasses. (R1) became very upset stating to writer (V4) 'I know what I'm talking about, someone took my glasses because they were from a designer. I purchased them at a glasses store'. On 10/08/2024 at 11:42 AM, R1 stated it has been over three weeks, and the facility has not done anything about her stolen eyeglasses. R1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a nurse followed established procedures for documentation in a residents electronic medical record (EMR). This failure affected one resident (R1) out of three residents reviewed for quality of care. Findings include: R1's face sheet shows R1 has diagnoses which includes but not limited to hyperlipidemia, schizoaffective disorder, primary generalized osteo arthritis, legal blindness, unspecified ptosis of bilateral eyelids, central corneal opacity right eye, gastritis unspecified without bleeding, insomnia, and dysphagia. R1's Brief Interview for Mental Status (BIMS), dated 08/21/24, shows R1 does not have a BIMS score, and indicates R1 has memory problems and is severely impaired. R1's progress note, dated 08/21/24 at 1:02 am, authored by V8 (Licensed Practical Nurse, LPN) documents, While making rounds at 11:30 pm noted resident with lethargy. Obtain vital signs (temperature)T 99.9, (pulse) P114, (respiration) R16, (blood pressure) B/P 115/63, (oxygen saturation) SPO2 89%. (R1's) physician made aware with order to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-05 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to keep pests out of the facility. This deficient practice has the potential to affect all 138 residents residing at the facility. Findings include: On 08/04/24 at 9:43 AM, R9 was sitting on the bed in R9's room. R9's room appeared clean. No garbage or debris was on the floor. R9 stated R9 has been at the facility for a couple of weeks and said, I've seen mice in my room since I've been here. I see them at night and during the day. R9 stated sometimes when R9 is taking a shower, R9 sees mice in the shower room, and R9 has also seen mice in the unit day room. R9 stated, No one has asked me if I've seen mice in my room, and other residents have also seen the same mice I have in the shower and in the day room, so I thought it's part of the norm here. I didn't think to tell anyone. I assumed they already knew it was a problem. R9 stated seeing the mice make him squeamish and said, I don't want mice in the same space that I'm living in. R9 stated he's never seen any staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label and dispose of food items after the use by date. These failures have the potential to affect all 134 residents receiving oral nutrition at the facility. Findings Include: On 3/4/24 at 9:34 am, observed in the dry storage room, a bin of rice labeled with a use by date of 3/1/24; a bin of oats labeled with a use by date of 3/1/24; and a bin of grits labeled with a use by date of 1/16/24. All labels observed for an open date was blank. V17, Dietary Manager, stated the date on the label is when the items was put into the bin. The surveyor inquired to V17, how does V17 know when the items were put into the bin when the date on the label is blank and the use by dates is 3/1/24 for the rice and oats and use by date for the grits is dated 1/16/24? V17 stated, I don't know why the staff labeled the bins like that, it's not right. Surveyor inquired how should the label be filled out. V17 stated, The entire label should be filled out. On 3/5/24 at 2:45 pm, observed in the dry storage room, the rice bin, the oats…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform appropriate hand hygiene during dining, failed to appropriately sanitize dining tables between residents on the Main Dining room during dining, and failed to bag linens prior to sending the linens to the laundry area via the chute in an effort to prevent the spread of infectious microorganism. These failures have the potential to affect all the residents at the facility. Findings include: 1. The (undated) Facility Meal times documented lunch meal times at the Main Dining room were at 12:00pm and 12:30pm. On 03/04/2024 at 12:30pm, during the dining observation on 1st floor, some residents were leaving the dining area, and some residents were standing by waiting for available tables. V13 (Housekeeper), with gloved hands, was observed going to one of the tables, wiping the table with a green cloth with his left hand, while holding a yellow pack of disinfecting wipes with his right hand. V13 placed the used green cloth to his right hand, and took a piece of the disinfecting wipe from the pack with his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide an environment free from hazards. This failure has the potential to affect two residents (R79 and R117) and all 45 residents on the third-floor unit at the facility. 1. On 03/04/24 at 12:45 pm, surveyor and V7 (Licensed Practical Nurse, LPN) inspected the third-floor medication cart and observed a shaving razor hanging outside of the sharps container, not properly disposed of. V7 stated, I don't know who put that there. When V7 was asked regarded the shaving razor hanging from the sharps container, V7 stated, The sharps container is not full. It (referring to the razor) should be pushed all the way inside of the sharps container. When V7 was asked regarding the importance of properly disposing shaving razors, V7 stated, I or someone can cut themselves. On 03/6/24 at 11:03 am, V2 (Director of Nursing, DON) stated shaving razors should be properly discarded inside of the sharps containers. V2 explained shaving razors should not be visibly hanging out of the sharps containers and razors that are hanging…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure incoming and outgoing nurses counted the controlled medications during shift change. These failures has the potential to affect all 45 residents on the third-floor unit and all 45 residents on the fourth-floor unit at the facility. Findings include: On 03/04/24 at 1:10 pm, Controlled Substances Check form for the 3rd floor unit medication cart had missing signatures for the oncoming nurse on 03/02/24 11:00pm to 7:00am shift, and 03/03/24 outgoing nurse for the 7:00am to 3:00pm shift. V7, Licensed Practical Nurse/LPN stated, I don't know why it's not signed. That was not during my shift. When V7 was asked regarding the importance of the controlled substance check form, V7 stated to make sure the narcotics are all there. The facility's document, dated March 2024 and titled Controlled Substances Check Form Station 3rd floor, shows missing signatures for 03/02/24 11:00pm to 7:00am shift and 03/03/24 outgoing nurse for the 7:00am to 3:00pm shift. On 03/5/24 On at 11:12am, the Controlled Substances Check…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0914 — pattern
    Provide bedrooms that don't allow residents to see each other when privacy is needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide privacy with a ceiling suspended curtain (missing privacy curtain) for five residents (R2, R17, R26, R29 and R66). This failure affected 5 out 39 residents in the total sample. Findings include: R17's Brief Interview for Mental Status (BIMS), dated 02/14/24, documents R17 has a BIMS score of 15, which indicates that R17 is cognitively intact. R17's Face sheet documents R17 has diagnoses that include but not limited to: schizoaffective disorder, bipolar, hypertensive heart disease, depression, and overweight. R26's Brief Interview for Mental Status (BIMS), dated 01/23/24, documents R26 has a BIMS score of 7 which indicates that R26 has some cognitive impairments. R26's Face sheet documents R26 has diagnoses that include but not limited to schizophrenia, chronic obstructive pulmonary disease, hypertensive heart disease without heart failure, depression, and peripheral vascular disease. R66's Brief Interview for Mental Status (BIMS), dated 02/19/24, documents R66 has a BIMS score of 14, which indicates…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0924 — pattern
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the handrails on the 3rd floor were firmly secured to the wall. This failure has the potential to affect all 45 residents on the third floor. Findings include: The (03/04/2024) facility resident's census on the 3rd floor was 45. On 03/04/2024 at 11:48am on 3rd floor, the handrail located near the men's bathroom was not firmly secured to the wall. On 03/04/2024 at 11:49am on 3rd floor, the handrail located near the exit was not firmly secured to the wall. On 03/04/2024 at 11:53am, V11 (Assistant Maintenance Director) checked the handrail located near the 3rd floor's Men's bathroom and stated, It is not fixed to the wall. On 03/04/2024 at 11:55am, V11 checked the handrail located near the 3rd floor's exit door, and stated, It is not fixed to the wall. On 03/04/2024 at 12:11pm, V10 (Environmental Services Director) stated, The purpose of the handrail is to provide support to the residents, something for the resident to hold on to. The handrails are for residents who need support to prevent them from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have a five percent (5%) or lower medication error rate. There were two medication errors out of 27 medication opportunities, resulting in a 7.41% medication error rate and affected two residents (R1, and R47) observed for medication pass. Findings include: 1. R47's face sheet documents R47 has a diagnosis which include but are not limited to: schizophrenia, and unspecified psychosis not due to a substance or known physiological condition. R47's Physician Order Sheet (POS) order date 02/07/24 through 03/07/24 shows R47 has an order for Aripiprazole 5 mg (milligrams) ½ tablet (2.5 mg) orally by mouth every day. Diagnosis: Other schizophrenia. R47's Brief Interview for Mental Status (BIMS), dated 01/23/24, documents R47 with a score of 15, which indicates that R47 is cognitively intact. On 03/05/24 at 8:26 am, V16 (Licensed Practical Nurse, LPN) was observed on the second floor at the second-floor medication cart. V16 prepareed and counted 10 pills total that were administered to R47. V16 stated, Abilify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility failed to follow their policy to ensure residents are free from physical abuse by providing necessary care in services, thus resulting in a male resident (R1) physically assaulting another male resident (R2) for two out of 24 residents reviewed for physical abuse. Findings include: R1's care plan documents in part: Problem: BEHVAIORAL SYMPTOMS: The resident displays behavioral symptoms related to: (X)Severe mental illness. These behavioral symptoms are manifested by: Verbally inappropriate behavior, Comments, details and frequency: Resident has a history of displaying aggressive behaviors. R1's Psychosocial Assessment (11/21/2023) documents in part: Barriers to learning, psychosis. On 12/19/2023 at 10:15 AM, R1 was interviewed in the conference room. R1 was observed being seated in his wheelchair. R1 stated he has gotten into fights in the past. He said his last fight was on the patio where someone said something to him, and he punched him in the face. On 12/19/2023 at 11:00 AM, V3 (Licensed Practical Nurse) stated he heard there was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-02-05 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to include the required elements (date and census) on the daily nursing staffing post. This failure affected all the 134 residents residing in the facility.Findings include:On 2/1/26 at 9:18 am, surveyor observed the facility daily staff posting displayed in a clear case, on the wall, with no date and census.On 2/04/2026 at 11:04am, V28 (Licensed Practical Nurse) stated he s responsible for completing and posting the daily staff posting daily. V28 stated it should include the date and the census. V28 stated on the weekends, no one posts it because he doesn't work on the weekends. Policy Posting Direct Care Daily Staffing Numbers, with a revised date of February 2025, documents, our facility will post, on a daily basis for each shift, the number of nursing personnel responsible for providing direct care to residents and at the beginning of each shift facility shall post the nurse staffing data as required by state and federal regulations, and Staff staffing information shall be recorded on the form provided by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$21,735 in federal fines across 1 penalty.

  • $21,735 — penalty dated 2026-04-27

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to WISSATI IRREVOCABLE TRUST — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.8-0.8 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 1 of 51.4-0.4 vs chain
Quality measures 2 of 52.2-0.2 vs chain
The other 4 homes this chain runs (chain average 1.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
MIDLAND STATES BANCORP INCOrganization5% OR GREATER SECURITY INTERESTsince 12/11/2024
ARJONA, ORLANDOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
MASHIACH, YAACOVIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
MASHIACH, YECHIELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
SHAH, BHARATIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
GRASSO, ALBERTIndividualTRUSTEE OF THE SNFsince 07/01/2022
MIRETZKY, STEVENIndividualTRUSTEE OF THE SNFsince 07/01/2022
WISSATI IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 07/01/2022
LIPSHITZ, RITAIndividualADP OF THE SNFsince 07/01/2022
MASHIACH, RHONDAIndividualADP OF THE SNFsince 07/01/2022

CMS files one row per role, so the 14 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.3M
Net patient revenuemost recent cost report
-6.7%
Operating marginrevenue minus expenses
$1.3M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 98%Medicare 1%Other / private 1%

About 98% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$218per resident / day
operating cost
$6,628per month
≈ monthly operating cost
$204per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146198. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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