Westwood Vlge Nrsg And Rhb Ctr
2444 West Touhy Avenue, Chicago, IL 60645 · For profit - Limited Liability company · 115 certified beds · (773) 274-7705 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0568)
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.6% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.8% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 99.7% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.8% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 1.7% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.4% | 18.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 99.1% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.8% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 2.1% | 20.6% | 21.2% | better |
| Short-stay residents given the seasonal flu vaccine | 93.3% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.1% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.97 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.28 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 27% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 6.2–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.9–14.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.22 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 115 beds and averages 106.9 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.99 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.64 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.43 hrs/resident/day on weekends vs 3.21 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.70 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.
- Potential for harm · F2026-01-09 · tag F0568 — widespreadProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an accurate quarterly statements to the residents who have Individual Resident Fund accounts for four (R1, R2, R3 and R6) of six residents (R1-R6) reviewed for resident funds and has the potential to affect all 111 residents residing in the facility. Findings include: 1. According to the Electronic Health Record (EHR) R1 had diagnoses including Parkinson's disease with dyskinesia, unspecified dementia, hypertensive heart disease without heart failure, anemia, dysphagia, Cognitive communication deficit, bilateral primary osteoarthritis of hip, scoliosis, insomnia, benign prostatic hyperplasia with lower urinary tract symptoms, major depressive disorder, and blepharospasm. R1 was admitted to the facility on [DATE]. The Minimum Data Set (MDS) dated [DATE] shows R1's cognition was intact with a fourteen out of fifteen points requires on the Brief Interview for Mental Status (BIMS, a brief screener that aids in detecting cognitive impairment). On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that residents are free from abuse for one of three residents (R1) reviewed for abuse in the sample of five. Findings include:R1's face sheet documents R1 was admitted to the facility on 11.3.2023, with diagnoses including but not limited to: Other intestinal obstruction, schizoaffective disorder, bipolar type; Chronic obstructive pulmonary disease, Cognitive communication deficit. R1's MDS (Minimum Data Set of 9.2.2025) documents a BIMS (Brief Interview for Mental Status) of 14 denoting R1 is cognitively intact.R2's face sheet documents R2 was admitted to the facility on 1.5.2025 with diagnoses including but not limited to: Chronic obstructive pulmonary disease, Hypertensive heart disease without heart failure, Chronic respiratory failure, other schizophrenia. R2's MDS (Minimum Data Set of 9.28.2025) document R2's Cognitive Skills for Daily Decision Making as Independent-decisions consistent/reasonable.10.2.2025 12:00 PM, surveyor attempted to ask R1 about the incident. R1, who uses a dry erase board for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect residents from verbal abuse for two (R1 and R2) out of four residents reviewed for resident-to-resident abuse. The findings include:R1's face sheet showed R1's admission date was on 1/6/25 with diagnoses not limited to Asthma, Bipolar disorder, Hypertensive heart disease without heart failure, Delusional disorders, Other psychoactive substance use, Other chronic pain, Anxiety disorder, Insomnia. MDS (Minimum Data Set) dated 7/9/25 showed R1's cognition was intact.R2's face sheet showed R2's admission date was on 5/30/25 with diagnoses not limited to Hemiplegia, unspecified affecting left dominant side, Bipolar disorder, Chronic obstructive pulmonary disease, Type 2 diabetes mellitus, Myelodysplastic syndrome, Pathological fracture left ankle, Spinal stenosis cervical region, Hypertensive heart disease without heart failure, Chronic kidney disease, Generalized anxiety disorder, Schizoaffective disorder, Personal history of transient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-01 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that the air temperature in the facility resident rooms was 71 to 81 degrees Fahrenheit (F) for 23 residents (R2, R3, R4, R6, R7, R8, R9, R10, R11, R12, R13, R14, R15, R16, R17, R18, R19, R20, R21, R22, R23, R24 and R25) reviewed for inadequate cooling. Findings include: On 6/24/25 at 2:05 PM, R9 stated that R8 and R9's room had been feeling warm for a few days prior to the fire department staff coming into the facility on 6/21/25. R9 stated that the air conditioner (AC) unit in R8 and R9's room in the ceiling had been leaking water recently and wasn't blowing cool air. R9 stated that R9 reported it to V24 (Housekeeping Supervisor) and then reported it to V14 (Social Services Director/SSD) who informed R8 that R8's room was on the list for the AC to be fixed. R9 stated that on 6/20/25, R8 saw the air temperature reading on the thermostat in R8 and R9's room reading 85 degrees F and knew that it was still going to be hot over the weekend, so R8 requested a temporary room change to a different room in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-11 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon interview and record review the facility failed follow policy procedures, failed to document an incident report, and failed to implement the abuse prevention program for one of four residents (R1) reviewed for abuse. Findings include: On 2/4/25 at 2:25pm, surveyor inquired if V1 (Administrator/Abuse Coordinator) is in the facility. V2 (Director of Nursing/DON) stated She's on vacation since Friday (1/31/25). Surveyor inquired if abuse was recently reported in the facility. V2 responded Not in the past month. On 2/4/25 at 2:56pm, surveyor inquired about R1's reported concerns (V4 Social Service Director) stated Yesterday she (R1) had a complaint against one of the Nurses (V5 Registered Nurse/RN). I (V4) guess she (R1) thought she (V5) was yelling at her (R1). It was put down on a concern form and given to the DON (V2) yesterday. Surveyor inquired if an investigation was implemented V4 responded I know the DON spoke with the staff member (referring to V5) yesterday about the concern as soon as the Nurse (V5) came in. R1's (2/3/25) concern form states Nurse (V5 Registered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon record review and interview the facility failed to follow the abuse prevention program and failed to report allegation verbal abuse and misappropriation of funds to the state surveying agency within regulatory requirements one of four residents (R1) reviewed for abuse. Findings include: 1.) R1's (1/9/25) BIMS (Brief Interview Mental Status) determined a score of 15 (cognition intact). On 2/4/25 at 3:22pm, surveyor inquired about concerns at the facility, R1 stated they're (staff) using my (R1) cash app on my phone at the vending machine. I'm (R1) not using the vending machine. R1's (1/27/25) concern form states resident believes that someone is logging into her phone and requesting money from her dad via her cash app and that someone has stolen $20 from this cash app and is using it for door dash. Upon investigation, it appears her account itself has been compromised. Staff member who received the original concern (V4 Social Service Director). Staff who followed-up on the concern: (V4). On 2/10/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon interview and record review the facility failed to follow the abuse prevention program and failed to conduct thorough investigations for one of four residents (R1) reviewed for abuse. Findings include: 1.) R1's (1/9/25) BIMS (Brief Interview Mental Status) determined a score of 15 (cognition intact). On 2/4/25 at 3:22pm, surveyor asked what transpired on 2/3/25? R1 stated the nurse was extremely mean to me. The one that was here at 5:30. She (V5 Registered Nurse/RN) kept saying wait in your room and was shouting at me. Surveyor inquired if the (2/3/25) incident was reported to facility staff. R1 responded I wrote a note to the Administrator that got sent to the DON (V2 Director of Nursing). R1's (2/3/25) concern form states Nurse (V5) has been yelling at me every morning during med pass. Resolution: per staff Nurse, resident is frequently asked for her medications and nicotine gum. Nurse reminded resident of the medication schedule. Resident needs frequent redirection and reminders of the plan of care. Nurse (V5) declined of yelling at the resident. Nurse was counseled on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-11 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon interview and record review the facility failed to follow policy procedures and failed to ensure that two of three residents (R1, R3) reviewed for medication administration remained free from significant medication errors. Findings include: 1.) R1's diagnoses include but not limited to seizures. R1's (1/9/25) BIMS (Brief Interview Mental Status) determined a score of 15 (cognition intact). On 2/4/25 at 3:22pm, surveyor inquired about concerns with medication administration at the facility. R1 stated The night Nurse doesn't want to give me Fluticasone (referring to Advair inhaler) until 9am and I need it when I wake up around 5 or 5:30. R1's (1/6/25) POS (Physician Order Sheets) include Advair Discus (Fluticasone propion-salmeterol) 1 puff inhalation every 12 hours and Divalproex 250mg (milligrams) delayed release every 12 hours. R1's (February 2025) MAR (Medication Administration Record) affirms Advair (Steroid Bronchodilator) is scheduled for 6am and 6pm administration however Late Administration is documented on 2/1/25, 2/2/25 and 2/3/25. R1's 2/1/25 (6am) Advair entry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, facility failed to follow their policy to ensure foods were labeled and dated in the dry food storage. This failure has the ability to affect all the residents in the facility. Findings include: On 12/09/2024 at 09:26 AM, surveyor observed the dry food storage area. Food was kept on palates. The following food did not have dates on them: Bread, banana, potatoes, and frozen squash. V14 (Cook) stated that those should have dates on them. On 12/10/2024 at 10:00 AM, V10 (Food Services Director) stated that all food is supposed to be labeled when they arrive. They are supposed to be labeled so that we do not use expired food when preparing food for the residents. On 12/10/2024, at 10:15 AM, V11 (Dietician) stated that all food is supposed to be labeled when they arrive. V11 stated this is important so that we know when the food expire and should be thrown away. Facility's Labeling and Dating Foods policy (undated) documents in part: To decrease the risk of food borne illness and to provide the highest quality, foods is labeled with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-13 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility failed to administer medications timely and failed to follow the facility's medication administration policy for 7 residents (R13, R48, R62, R64, R71, R90, R98) out of 7 residents reviewed for medication administration in a sample of 21 residents. Findings Include: On 12/09/2024 at 10:11AM V5 (Licensed Practical Nurse/LPN) was observed during medication administration. V5 had 7 residents (R13, R48, R62, R64, R71, R90, R98) that did not receive their scheduled 9:00AM medications. V5 stated, On a regular day, when I work a shift, I am usually done passing medications to all by residents by 10:15 AM. I try my best to finish my morning medication administration on time, but I work with many different residents who ask for things in a specific way. I always try to do my best to accommodate every resident's request and it takes more time to finish my medication administration by 10:00 AM. I keep my residents happy and accommodate their needs and that's why I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2024-12-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy to assess for self-administration of albuterol medication. This failure effected 2 residents (R58 and R79) out of 4 residents with chronic obstructive pulmonary disease (COPD) reviewed for self-administering medications in a total sample of 21 residents. Finding Include: 1.) R58's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to: chronic obstructive pulmonary disease, muscle wasting and atrophy, not elsewhere classified, multiple sites, emphysema, unspecified, hypertensive heart disease without heart failure, cerebral infarction, unspecified. Care plan (dated 12/13/2023) documents that R58 has a diagnosis of COPD and exhibits the following symptoms, easily fatigued, periods of confusion due to oxygenation, anxiety and requires medication, oxygenation, shortness of breath placing resident at risk for death. R58's Physician Order (dated 12/12/2023) states: albuterol sulfate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a call light was within reach of one resident (R32) reviewed for the call light system. Findings include: 12/9/24 at 12:00 PM, observed R32's bed and call light placement. R32's bed was placed along one wall lengthwise. R32's call light was placed on the adjacent wall of the bed on the other side of the closet that was at the foot of the bed in the corner of the two walls. Surveyor asked R32 if R32 could reach the call light. R32 said I have to get up to get it. V2 (Director of Nursing/DON) joined surveyor in R32's room. V2 stated there is no way for R32 to reach the call light. 12/9/24 at 3:00 PM, V2 (DON) stated the purpose of call lights is to alert the staff that the resident needs help. The resident pulls the cord to activate the call light. The cord needs to be in the resident's reach. If R32 were in bed R32 could not reach the call light to alert staff that R32 needs help. R32 can call out if she needs help. 12/11/24 at 2:25 PM, V1 (Administrator) stated I expect the call lights to be within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly store insulin medications and gastrostomy tube (g-tube) feeding extension tubing supplies. This failure impacted 2 residents (R14 and R53) who had expired insulin inside the medication cart during inspection. This failure also resulted in expired gastrostomy tube feeding extension tubing supplies being found in the medication storage room. Finding Include: On 12/09/24, at 12:49 PM, the 1st floor Medication Cart # 3 was inspected with V20 (Licensed Practical Nurse/LPN). R14's Novolog FlexPen U-100 Insulin (insulin aspart u-100) was found in drawer, marked with the open date of 07/24/2024, and marked with the expiration date of 08/21/2024. Surveyor found 3 10mL (milliliter) syringes marked with the expiration date of 09/30/2024. On 12/09/24 at 1:14 PM, surveyor inspected 1st floor medication cart #2 with V9 (LPN). Surveyor found R53's Basaglar Kwik Pen (insulin glargine injection) in the drawer, marked with the open date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a reusable blood pressure cuff device was properly cleaned and disinfected in between resident use for 3 residents (R17, R22, R62) out of 8 residents reviewed for infection control and prevention in a total sample of 21. Finding Include: 1.) R17's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to: primary generalized (osteo)arthritis, schizoaffective disorder, unspecified, diabetes mellitus due to underlying condition with diabetic neuropathy, unspecified, hypertensive chronic kidney disease with stage 1 through stage 4 chronic kidney disease, or unspecified chronic kidney disease. Care plan (dated 02/07/2024) requires a therapeutic diet related to type 2 diabetes mellitus and hypertension. Minimum Data Set (MDS) section C (dated 08/05/2024) documents that R17 has a Brief Interview for Mental Status (BIMS) score of 15, indicating that R17's cognition is intact. 2.) R22's Face Sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow a resident's plan of care interventions for fall prevention and failed to provide the resident with a working call light for a resident high risk for falls in one (R1) of three residents reviewed for falls. Findings include: R1 is a [AGE] year-old female with a diagnosis including Schizophrenia, Chronic respiratory failure, Epilepsy, Nondisplaced fracture of seventh cervical vertebra, Subdural hematoma, Drug induced secondary parkinsonism and Type 2 diabetes. R1 was first admitted to the facility on [DATE]. R1 has a BIMS (Brief Interview for Mental Status) of 10/15. R1 uses a wheelchair for mobility. R1 is assessed as a high risk for falls (latest 3/25 fall assessment scored 21). R1 is care planned for including history of multiple falls. R1 is physician ordered to wear cervical collar until follow up appointment for further orders. R1 was placed on 1:1 supervision on 3/20/24. On 4/12/24 at 11AM R1 was observed in R1's room by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to prevent the spread of foodborne illnesses by improperly thawing meat and not securing bulk item scoops. This failure has the potential to affect all residents receiving oral nutrition. Findings include: On 1/28/2024 at 9:22am surveyor observed a large package of chicken in a steel pan thawing on the top shelf of the refrigerator. Surveyor also observed a roll of ground beef in a steel pan thawing on the bottom shelf in the refrigerator. On 1/28/2024 at 9:25am V15 (Dietary Manager) stated, both meats (referring to chicken and beef) are raw so how they thaw in the refrigerator should not matter. On 1/28/2024 at 9:30am surveyor observed the serving scoop for the oatmeal, rice and flour was inside of the large container for each item. On 1/28/2024 at 9:35am V15 stated, he was told last year that it was ok to put the serving scoop inside of the large bulk containers. On 1/31/20224 at 10:45am V26 (Dietician) stated, chicken should not thaw out over ground beef in the refrigerator because the two items have different…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-31 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure staff logged off the computer clinical record system prior to leaving the medication cart and failed to ensure empty medication dispensing cards which contained resident's health information were not left unattended. These failures affected 2 (R63 and R70) residents reviewed for confidentiality of records and has the potential to affect all the residents on Side 2 of the facility. Findings include: The (1/28/2024) census documented that there were 28 residents residing in rooms XXX - YYY. On 01/28/24 at 10:37am, R63's and R70's medications dispensing cards were facing upward and were left unattended on top of a medication cart. R63's medication dispensing card contained the name of medication, description, dose, frequency of the medication, route of administration, R63's room number, and Medical Doctor. R70's medication dispensing card contained the name of the medication, description, dose, frequency of the medication, route of administration, R70's room number and medical doctor. Also observed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-31 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure two licensed nursing personnel conducted a physical inventory of controlled substances at each change of shift. This failure has the potential to affect three residents on side two medication cart who were prescribed controlled substances and eight residents on side one medication cart who are prescribed controlled substances. Findings include: On 01/30/2024 at 11:38 am review on side 2 medication cart with V22 (RN/Registered Nurse) surveyor observed the shift-to shift controlled substances check form for January 2024. The Nurse's Initials off box was blank for January 12, 2024 (3pm-11pm shift). The Nurse's Initials on box was blank January 15, 2024 (7am-3pm shift). The Nurse's Initials on box was blank January 15, 2024 (11pm-7am shift). On 01/30/2024 at 1:04pm review of the side 1 medication cart with V24 (RN) surveyor observed the shift-to-shift controlled substances check form for January 2024. The Nurse's Initials on box was blank for January 1, 2024 (11pm-7am shift). The Nurse's Initials on box was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-31 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure two medication carts out of the three medication carts reviewed were free of loose tablets. This deficient practice has the potential to affect 27 residents who receive medications from side two medication cart and 22 residents who receive medications from side one medication cart. Findings include: On 1/30/2024 at 11:38AM surveyor accompanied by V22 (RN/Registered Nurse) inspected the side 2 medication cart. The following was observed: V22 pulled all the medication bingo cards from the drawers containing medication bingo cards and placed the medication bingo cards on the top of the medication cart. V22 pulled a total of (2) ½ white tablets, 6 white tablets, 1 brown tablet, 3 pink tablets and 1 yellow tablet from the bottom of the drawers of the side 2 medication cart. On 1/30/2024 at 11:45am V22 (RN) stated the nurses are supposed to clean the medication cart drawers. V22 stated the cleaning of the medication cart is to be done every day, the nurse should clean the medication cart before going off duty…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-31 · tag F0770 — failed to provide lab services — patternProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the container of the multi blood glucose test strips were labeled with the open date. This failure has the potential to affect 15 residents who receive blood glucose monitoring. Findings include: On 1/29/24 at 11:40am, with V13 (Licensed Practical Nurse/LPN), during medication pass, an opened container of the multi blood glucose test strips with no open date labeled was observed in the medication cart. The label on the container of multi blood glucose test strips states open date with a blank place to write the open date on the container. On 1/30/24 at 10:56am, with V16, (LPN), during observation of medication cart storage, an opened container of the multi blood glucose test strips with no open date labeled was observed. The label on the container of multi blood glucose test strips states open date with a blank place to write the open date on the container. When asked if there should be an open date on the container of the multi blood glucose test strips, V16 stated, No. V16 referenced the manufacturing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to properly disinfect shared equipment used on three residents (R62, R83, and R98) and failed to safely handle a needle for one resident (R50). These failures affected four (R50, R62, R83, and R98) residents in the sample of 55 residents in preventing the spread of microorganisms when reviewed for infection control. Findings include: 1.) On 1/29/24 at 9:25am, V13 (Licensed Practical Nurse/LPN) walked in hallway to retrieve the electronic vital signs machine which is housed on a pole with roller wheels. V13 then wheeled the blood pressure machine into R98's room and applied the blood pressure cuff on R98's upper arm without sanitizing the blood pressure cuff. R98's Brief Interview for Mental Status (BIMS) dated 11/29/23 documents R98 with a score of 15 which indicates that R98 is cognitively intact. R98's face sheet documents, in part, R98's diagnoses including but not limited to schizophrenia, dementia, major depressive disorder, and obesity. 2.) On 1/29/24 at 9:37am, V13 (LPN) walked in hallway to retrieve the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a call light device was within a dependent resident's reach to call for staff assistance which affected one resident (R52) in the total sample of 55 residents when reviewed for accommodation of needs. Findings include: On 1/28/24 at 10:38 am, R52 observed in R52's room in a reclining personalized wheelchair with a mechanical lift pad under R52's body. R52's wheelchair was positioned on the left side at the end of R52's bed (towards the center of the room). No call light observed near R52. Surveyor asked R52 how R52 requests for staff assistance. R52 stated, I (R52) do need help. But I don't have my call button. I can't reach it. This surveyor walks around R52's wheelchair and observes R52's call light string hanging from the wall call light unit onto the floor. This surveyor stepped outside R52's room and requested that V10 (Agency Registered Nurse/RN) come into R52's room to see where R52's call light was. V10 entered R52's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-31 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's Practitioner Order for Life-Sustaining Treatment (POLST) form was completed properly which affected one resident (R79) in the total sample of 55 residents reviewed for advance directives. Findings include: On [DATE] at 10:17 am, R79 stated, R79 filled out advance directive's (POLST) form with a lady (V21, Social Worker) and R79 is a full code. R79's Face Sheet documents, in part, diagnoses of bipolar disorder, major depressive disorder, asthma, cerebrovascular disease, hyperlipidemia, osteoarthritis, and chronic obstructive pulmonary disease. R79's Minimum Data Set, dated [DATE], documents, in part, a Brief Interview for Mental Status (BIMS) score of 15 which indicates that R79 is cognitively intact. R79's Practitioner Order for Life-Sustaining Treatment (POLST) form, dated [DATE] and signed by R79, documents, in part, in Section A (Required to Select One) for Orders for Patient in Cardiac Arrest (follow if patient has NO pulse),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents have a home like environment. This failure affected 2 residents (R75 and R86), reviewed for resident's rights to have a comfortable home like environment, in a total sample of 55 residents. Findings Include: On 1/28/24 at 10:30am, R86 pointed at the window next to (R86's) bed which had towels secured to the bottom of the window with clear tape and stated that (R86) had to do that about a week ago because the wind blows through the closed window. R86 stated that the wind coming through the closed window even moves the blinds. R86 stated (R86) reported it to the nurses a few times and all the nurses did was turn up the heat. R86 stated, The wind coming through gives me a chill. I am going to get pneumonia. R86's admission Record documents, in part, R86's diagnoses including but not limited to chronic obstructive pulmonary disease, major depressive disorder, lupus erythematosus, hypertensive heart disease without heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who depends on staff assistance for ADL (Activities of Daily Living) care and grooming receive nail care. This affects 1 resident (R80) reviewed for accommodation of needs in the total sample of 55 residents. Findings include: On 01/28/24 at 11:00 AM, R80 was observed in bed with long fingernails on both hands and brown substances underneath the nail beds. R80 stated, she would like her fingernails trimmed and has asked staff multiple times to have her nails trimmed, but they still have not trimmed them. R80's admission Record documents, in part, diagnoses of moderate protein-calorie malnutrition, dermatitis, hypertension, schizophrenia, and major depressive disorder. R80's Minimum Data Set (MDS), dated [DATE], documents, in part, a Brief Interview of Mental Status (BIMS) score of 10 which indicates that R80's cognition is moderately impaired. On 1/28/24 at 11:14am, while in R80's room observing her (R80) nails, V2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that an adaptive device (splint/palm grip) was in place for a contracted hand which affected one resident (R57) in the total sample of 55 residents when reviewed for limited mobility. Findings include: On 1/28/24 at 10:42 am, R57 observed sitting in R57's reclining, personalized wheelchair in the small television room. R57's left hand is contracted with left arm bent towards R57's upper body. No hand assistive device (splint/palm grip) was on R57's left contracted hand. On 1/29/24 at 10:01 am, R57 observed sitting in R57's reclining, personalized wheelchair in the large dining room for activities with no splint/palm grip noted on R57's left contracted hand. On 1/30/24 at 11:16 am, R57 observed sitting in R57's reclining, personalized wheelchair in R57's room with no splint/palm grip noted on R57's left contracted hand. Surveyor stepped out of R57's room and requested V11 (Restorative Nurse) come to R57's room. On 1/30/24 at 11:18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure oxygen tubing and humidifier bottle was changed weekly and labeled with the date for two residents (R19 and R72). These failures have the potential to affect 2 residents (R19, R72) out a total of 12 residents who receive oxygen therapy. Findings include: R19 has a diagnosis of but not limited to Chronic Obstructive Pulmonary Disease, COPD Exacerbation, Schizophrenia, Type 2 Diabetes Mellitus and Hypertensive Heart Disease. R19's has a Brief Interview of Mental Status score of 14. R72 has a diagnosis of but not limited to Chronic Obstructive Pulmonary Disease, Acute and Chronic Respiratory Failure, Chronic Bronchitis, Emphysema and Dependence on Oxygen. R72 has a Brief Interview of Mental Status score of 12. On 1/28/2024 at 11:06am surveyor observed R72's oxygen tubing without a date and R72's humidifier container with a date of 1/19/2024. On 1/28/2024 at 11:07am R72 shook his head and said no, they are not changing my oxygen tubing weekly. On 1/28/2024 at 11:11am surveyor observed R19 oxygen tubing with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to have a five percent (5%) or lower medication error rate. There were four medication errors out of 28 medication opportunities, resulting in a 14.29% medication error rate and affected three residents (R50, R62 and R102) observed for medication pass. Findings include: 1.) On 1/29/24 at 8:59am, V9 (Licensed Practical Nurse/LPN) was observed passing medications with the medication cart. Surveyor observed V9 prepare and count 9 pills total (Tizanidine 2mg-1 tablet, Amlodipine 5mg-1 tablet, Colace 100mg- 1 tablet, Escitalopram 10mg- 2tablets, Losartan 100mg- 1 tablet, Metformin 500mg- 1 tablet, Gabapentin 100mg- 1 tablet, and Rosuvastatin 5mg- 1 tablet) that were prepared to be administered to R102. When asked how many pills are in the medicine cup that are being administered to R102, V9 replied 9 pills. Upon surveyor reconciling R102's above medications that were ordered and scheduled for administration (total of 10 tablets) and the medications that were observed as administered and documented by V9 (total of 9…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-08 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the resident was treated with dignity and respect for 1(R8) of 3 (R1, R2, R8) residents in a sample of three. Findings include: On 10/6/23 at 9:45AM observed V21 (Certified Nurse Assistant/CNA) go into R8's room. R8 was sitting on edge of bed. R8's walker was laying on its side between the bed and wall. R8 asked V21 to help him pick up walker. V21 stepped over the walker and placed an item on R8's bedside table. V21 did not respond to R8 and did not attempt to help R8 get his walker. V21 left the room. Surveyor observed R8 lean forward to grab walker and started to fall forward. Surveyor intervened by verbalizing to sit back down. Surveyor picked up walker and placed it within R8's reach. On 10/7/23 at 1:50PM V1 (Administrator/Abuse Prevention Coordinator) stated the R8 incident observed by surveyor involving V21 (CNA) will be investigated. The facility Abuse Prevention Policy will be followed. Facility policy titled Abuse Policy, Revised 10/2022 Included statement The facility affirms the right of our…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-30 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to safely store medication, failed to ensure that medication cart was locked, failed to label medication with expiration date as required for the following residents: R20, R36, R41, R49 and R74. This failure has the potential to affect all residents that reside in the facility. Findings include: R20's diagnosis includes but not limited to: Absolute Glaucoma, Type 2 Diabetes Mellitus, Dry eye syndrome and Disorder of urea cycle metabolism. R74's diagnosis includes but not limited to: Absolute Glaucoma, Autistic Disorder and Major Depressive Disorder. R36's diagnosis includes but not limited to: Absolute Glaucoma, Type 2 Diabetes, Malignant neoplasm of kidney, and cataract. R49's diagnosis includes but not limited to: Absolute Glaucoma, Anxiety Disorder, Diabetes Mellitus and Hypokalemia. R41's diagnosis includes but not limited to: Cataract, Glaucoma, Hypothyroidism, and Hyperlipidemia. On [DATE] at 1:55 pm, the surveyor observed 3 loose,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-30 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the outside dumpster was not overflowing with trash and failed to ensure the dumpster lid is closed to maintain a sanitary environment. This failure has the potential to affect all 86 residents in the facility. Findings include: On 3/27/23 at 9:30 am, the dumpster was found to be overflowing with garbage bags and cardboard boxes on the ground beside the dumpster. The dumpster lid was unable to completely close because of the overflow of garbage. On 3/28/23 at 10:40 am, V15 (Dietary Supervisor) stated that the garbage dumpster is supposed to be closed and all garbage is supposed to be in the dumpster not on the ground. On 3/28/23 at 2:30 pm, V4 (Assistant Director of Nursing) stated the garbage is expected to be inside of the dumpster with the lid closed. On 3/28/23 at 2:45 pm, V1 (Administrator) stated there should never be an overload of garbage where the garbage lid does not close. That staff do not have to notify V1 if the garbage is overflowing, and the lid will not close. V1 stated that V1 will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the call light was within reach for one resident (R52) out of a sample of 48. Findings include: R52's diagnosis includes but not limited to Bipolar Disorder, Dementia with Behavioral Disturbances, Parkinson's Disease, Hypertension, and Cardiomegaly. R52 has a Brief Interview Score of 14 that suggests cognitively intact. On 3/27/2023 at 10:41am surveyor observed R52's call light clipped to the bed sheet at the bottom of R52's bed. On 3/27/2023 at 10:41am R52 stated I don't know where the call light is. On 3/27/2023 at 10:43am V27 (Certified Nurse Assistant) stated it's at the end of the bed. (R52 was not able to reach the call light.) On 3/28/2023 at 10:59am V7 (Licensed Practical Nurse) stated that the call light should be within reach of the resident. On 3/29/2023 at 2:14pm V3 (Director of Nurses) stated we attach the call light to the bedsheet or the pillowcase so that it can be reachable. Care Plan dated 12/23/2022 that documents the resident is high risk for falls related to immobility problems and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one resident (R62) was free from mental abuse. This failure affected one resident (R62) in the total sample of 48 residents. Findings include: On 03/27/23 at 10:10 AM, R62 stated, I asked her (V5) to empty the urinal. She (V5) asked, 'Can't you do it yourself?' She (V5) grabs it (urinal) with a [NAME]. After cleaning it out, she (V5) tosses it to me and gets water on my computer. So, I tossed it back to her (V5). Her (V5) mood was very sour so there was an annoyance factor involved. She (V5) said, 'Don't throw things at me or I'll beat the (bleep) out of you.' R62 added, It makes me very uneasy when she's (V5) working. I feel threatened by her (V5). On 03/27/23 at 10:28 AM, R60 (R62's roommate) stated, I was in my room. I was taking a nap. I heard a whole bunch of yelling. I wondered what was going on. I was tired, but I thought I better listen to what's going on. The one part that stuck out in my mind was when she (V5) said, 'You better…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one resident (R2) was safe from falls. This failure affected one resident that is classified as a moderate to high fall risk. Findings Include: R52's diagnosis includes but not limited to Bipolar Disorder, Dementia with Behavioral Disturbances, Parkinson's Disease, Hypertension, and Cardiomegaly. R52 has a Brief Interview Score of 14 that suggests cognitively intact. On 3/27/2023 at 10:41am surveyor observed R52's bed in a high position and there were no CNAs (Certified Nurse Assistants) in the room. R52 stated that she does not like the bed this high. On 3/27/2023 at 10:43am V27 (CNA) said, When I am going to change someone it is, I was getting ready to change R52. On 3/28/2023 at 10:59am V7 (Licensed Practical Nurse) stated that bed should not be left in a high position if the CNA is not providing care for a resident and if the CNA leaves the room the bed should not be left in a high position because there is a risk of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
R34's diagnosis includes Schizophrenia, Dependence on Renal Dialysis, and End Stage Renal Disease. Brief Interview of Mental Status score is 14 that suggests cognitively intact. On 3/27/2023 at 10:52am the surveyor observed R34's oxygen tubing on the floor under the bed not labeled. On 3/27/2023 at 10:57am V26 stated it (nasal cannula) was just in her nose but is now under the bed. On 3/28/2023 at 10:59am V7 (Licensed Practical Nurse) stated that the tubing is changed weekly and yes, it should be labeled with the date. V7 stated that the nasal canula should be on the resident and not on the floor. On 3/29/2023 at 2:14pm V3 (DON) stated that date should be included on the tubing when the oxygen tubing is changed. Based on observations, interviews, and record reviews, the facility failed to ensure the nasal cannula was labeled with the date it was changed and failed to ensure the nasal cannula was contained for 1 (R34) resident, failed to ensure the nasal cannulas were changed weekly for 2 (R35 and R46) residents, and failed to ensure the humidifier bottle was changed for 1 (R46)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that controlled substances were counted and accounted for per shift and failed to ensure that staff document the administration of a controlled substance at the time of administration for R339. Findings include: R339's diagnosis includes but not limited to: Schizophrenia, Psychosis, Mood Disorder, Anxiety Disorder, and Major Depressive Disorder. On 3/28/23 at 2:30 pm, the surveyor observed the facility's Narcotic Shift Sign In/Off Sheet located on the medication cart. The narcotic sheet had an empty spot for 3/28/23. The narcotic sheet was missing a signature or initials for the day shift Nurse V17 (Licensed Practical Nurse) that was assigned the medication cart for that day (3/28/23). On 3/28/23 at 2:30 pm, the surveyor observed the facility's Controlled Drug Receipt/ Record/ Disposition Form. The form documented a total number of 23 tablets of Alprazolam 0.5 mg for R339. The surveyor observed a total number of 22 tablets of Alprazolam 0.5 mg in R339's medication dispensing card. The surveyor inquired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to have a five percent (5%) or lower medication error rate. There were 5 medication errors out of 31 medication opportunities, resulting in a 16.13% medication error rate. Two residents (R29 and R81) were affected out of three residents (R29, R70, and R81) reviewed for medication administration in the total sample of 48 residents. Findings include: R81 On 03/28/23 at 8:42, the surveyor observed V10 (LPN/Licensed Practical Nurse) prepare scheduled 9 AM medications for R81. A total of 9 medications were counted by V10 in R81's medication cup. Upon medication reconciliation (checking ordered medications against medications administered), the following error was identified: #1: Omission error: R81's Pharmacy Order Summary documents an order for Topamax oral tablet 100 mg (topiramate) give 1 tablet by mouth every morning and at bedtime related to schizophrenia, unspecified. R81's Medication Administration Audit Report documents an Administration Time of 8:44 AM for the Topamax, which is approximately the same time the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-01-31 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review the facility failed to secure the lid on the outside garbage dumpster to prevent pest and rodents from entering into the facility. This failure has the potential to affect all the residents residing in the facility. Findings include: On 1/28/2024 at 11:05am and 11:32am surveyor observed the lid open on the garbage dumpster. On 1/29/2024 at 12:04am V15 (Dietary Manager) stated, the lid should be closed to keep the rodents and critters out of the dumpsters. Undated Garbage Disposal policy documents, in part, keep dumpster closed at all times. Undated Housekeeping Services Policy documents, in part, trash will be deposited in outside covered refuse containers.
- No harm found · Ccited before2023-10-08 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to handle, store and transport linens in a manner to prevent the spread of infections. This failure has the potential to affect all 104 residents in the facility. Findings include: On 10/6/23 at 9:47AM observed V21 (Certified Nurse Assistant/CNA) come out of the basement stairwell with a clear plastic bag of clean linen. V21 dragged the bag on the corridor floor to the clean linen cart approximately 30 yards away. V21 placed the bag on clean linen cart in contact with clean linen. On 10/7/23 at 12PM V1 (Administrator) stated we aware of the incident with V21 and she was in-serviced on infection control practices shortly after. On 10/6/23 at 10:15AM, R13 was observed retrieving clean towels from the clean linen cart next to R13's room. R13 dropped clean towels from the cart to the floor. R13 put the towels back onto the clean linen cart. Staff did not intervene R13 or remove the cart. On 10/7/23 at 11:15AM, R11 was observed exiting room and go to clean linen cart next to R11's room. R11 took clean towels from cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to WISSATI IRREVOCABLE TRUST — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 3 of 5 | 2.6 | +0.4 vs chain |
| Staffing | 1 of 5 | 1.4 | -0.4 vs chain |
| Quality measures | 1 of 5 | 2.2 | -1.2 vs chain |
The other 4 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| WISSATI IRREVOCABLE TRUST | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/01/2023 |
| LIPSHITZ, RITA | Individual | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/01/2023 |
| MASHIACH, RHONDA | Individual | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/01/2023 |
| MASHIACH, YAACOV | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2023 |
| GEMINO HEALTHCARE FINANCE LLC | Organization | 5% OR GREATER SECURITY INTEREST | since 03/31/2023 |
| MASHIACH, YECHIEL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2023 |
| EDWARDS-THOMAS, YVONNE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2023 |
| GAZIANO, DOMINIC | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2023 |
| GRASSO, ALBERT | Individual | TRUSTEE OF THE SNF | since 05/01/2023 |
| MIRETZKY, STEVEN | Individual | TRUSTEE OF THE SNF | since 05/01/2023 |
CMS files one row per role, so the 20 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 93% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $850K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146149. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.