Kensington Place Nrsg & Rehab
3405 South Michigan Avenue, Chicago, IL 60616 · For profit - Partnership · 155 certified beds · (312) 791-0035 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 1.2% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.8% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 98.9% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.9% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 2.9% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 4.0% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.3% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 3.9% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 59.5% | 21.7% | 17.1% | check this† — see note marked dagger below the table |
| Short-stay residents who newly got an antipsychotic medication | 9.8% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 87.2% | 63.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 37.5% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 3.1% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.55 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.01 | 2.22 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 2.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.4%CMS range 5.1–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 2.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 2.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 10.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.9–12.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.37 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 155 beds and averages 145.5 residents a day — about 94% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.19 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.21 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 1.75 hrs/resident/day on weekends vs 2.37 on weekdays — 26% thinner on weekends — a notable drop. RN hours go from 0.40 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 11 most serious are shown; the remaining 52 are one tap away and print in full.
- Actual harm · Gcited before2024-11-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to protect the resident's right (R2) to be free from physical abuse by another resident (R1) out of six residents reviewed for abuse in the sample. This failure resulted in R2 sustaining a laceration to the right center of the head requiring four sutures to close the wound. Findings include: R1's medical record face sheet documented that R1 was admitted on [DATE] and latest admission was on 10/25/24. Listed diagnoses includes but not limited to type 2 diabetes mellitus with other specified complications, other schizoaffective disorders, and other symptoms and signs involving appearance and behavior. R1's MDS (Minimum Data Set) dated 08/28/24 section C scored R1's BIMS (Brief Interview for Mental Status) as 15 indicating that R1 is cognitively intact. R1 care plan for aggression documented that R1 has history of demonstrating aggressive behaviors that can exacerbate at times due to instability to R1's mental illness. R1 as a history of being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that one resident (R10) who depends on staff's assistance for ADL (Activities of Daily Living) care received incontinence care. This failure affected one (R10) out of three residents reviewed for quality of care.Findings include:R10's Face Sheet documents that R10 has diagnoses which includes but not limited to rheumatoid arthritis, dementia, epilepsy, anemia, osteoarthritis, delirium, spinal stenosis, depressive disorder, anxiety disorder and paranoid schizophrenia.R10's Brief Mental Status Interview (BIMS) dated 6/15/26 shows a score of 3, which indicates that R10 has severe cognitive impairment. A review of the Minimum Data Set (MDS) dated [DATE], Section GG, indicates R10 is dependent on staff for toileting needs. Additionally, Section H shows R10 has bowel and bladder incontinence.On 6/29/26 at 1:12 pm R10 was observed lying in bed. Surveyor asking R10 questions about R10's incontinence needs, and R10 saying one word, Yes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to follow their medication administration policy for one resident (R1) of three reviewed in a sample of four.Findings include:R1 medical condition on current face sheet includes but not limited to Shortness of breath, chest pain, Hypertensive heart disease without heart failure. MDS section C-Functional abilities dated 01/22/2026 document R1's Brief Interview for Mental Status (BIMS) as 15/15, indicating R1 has intact cognitive abilities. On 04/11/ 2026 at 10:26AM, R1 was observed laying in bed with oxygen via nasal cannula set at 4L/min. R1's nebulizer machine was observed on his bedside table. R1 stated he administers his nebulizer treatments to himself. R1 showed surveyor two nebulizer vials (Albuterol Sulfate Inhalation Solution, 0.63mg/3mL). R1 stated he asked the nurse to give him the Nebulizers vials this morning so he can administer nebulizer treatments to himself throughout the day. I will take it at 2:00PM. I take it every four hours. I gave myself one treatment earlier at 10:00AM.On 04/11/2026 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-22 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide comfortable and safe temperature levels for the residents by not following their policy to maintain consistent temperatures at 71 degrees or greater. This failure affected all 147 residents that reside at the facility.Findings include:On 01/20/26 at 11:05am, R7 stated that it has been cold in the facility for a few days. R7 stated that a guy came and put plastic on his window, but he was still cold. R7 stated that he has 4 blankets covering him. Surveyor observed R7 with 4 blankets. On 01/20/26 at 11:14am, the surveyor observed V3 (Maintenance Supervisor) use a handheld infrared thermometer to check random room temperatures in multiple areas. Observed thermometer readings of 55.4 degrees Fahrenheit in room [ROOM NUMBER]xx, 58.8 degrees Fahrenheit in room [ROOM NUMBER]yy, 62 degrees Fahrenheit in room [ROOM NUMBER]zz. On 01/20/26 at 11:14am, V3 (Maintenance Supervisor) stated that he was first informed about the facility being cold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-22 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to distribute and serve food to two residents (R1 and R6) in accordance with professional standards for satisfactory food consumption. This failure affected two residents reviewed for dietary services.Findings include:R1's medical diagnoses include but are not limited to type 2 diabetes mellitus, lymphedema, acquired absence of left leg below knee, acquired absence of right leg below knee.R1's Minimum Data Set (MDS) dated [DATE] has a Brief Interview for Mental Status score of 15, indicating R1's cognition is intact.R6's medical diagnoses include but are not limited to chronic obstructive pulmonary disease, hypertensive heart disease without heart failure, mild cognitive impairment of uncertain or unknown etiology.R6's MDS dated [DATE] has a BIMS score of 14, indicating R6's cognition is intact.On 01/20/26 at 12:29pm observed R1 and R6's lunch trays delivered to their bedside.On 01/20/26 at 12:30pm observed V12 (Dietary Manager) take…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility failed to protect a resident from physical abuse. This failure affected one resident (R9) of 10 residents reviewed for abuse. This failure resulted in R10 hitting R9 on the face in the dining room, resulting in R9 sustaining superficial scratches to R9's face.Findings Include: R9's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to: Cerebrovascular disease, type 2 diabetes mellitus without complications, idiopathic peripheral autonomic neuropathy, chronic obstructive pulmonary disease, unspecified, hyperlipidemia, hypertensive heart disease without heart failure, gastro-esophageal reflux disease without esophagitis, history of falling, benign prostatic hyperplasia without lower urinary tract symptoms. Minimum Data Set Section (MDS) section C (dated Sep.10, 2025) documents that R9 has an Interview for Mental Status (BIMS) score of 12, indicating that R9's cognition is intact. Care plan (dated 07/02/2025)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent resident to resident physical abuse for one of four residents (R2) reviewed for abuse in a total sample of nine residents. Findings include: R1's Face sheet documents R1 is a [AGE] year-old admitted to the facility on 2.12.2013, with diagnoses including but not limited to: Cerebral palsy, Schizoaffective disorders, Hypertensive Heart disease without Heart failure, and Gastro-Esophageal Reflux disease without Esophagitis. R1's MDS *-Minimum Data Set (MDS) dated 5.6.2025 documents R1 is cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. R2's Face sheet documents R2 is a [AGE] year-old admitted to the facility on 2.6.2024, with diagnoses including but not limited to: Type 2 Diabetes Mellitus with unspecified complications, Dementia in other diseases classified elsewhere, unspecified severity, without behavioral disturbance, Psychotic disturbance, Mood disturbance, Anxiety; Hypertensive Heart disease with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-01 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete performance evaluations for certified nursing assistants and failed to ensure 12-hours of in-servicing was completed for certified nursing assistants annually. This failure affects all 127 residents that reside within the facility. Findings include: Record review of facility provided census (4/28/2025) documents that 127 residents reside in the facility. On 5/1/2025 at 9:51 AM, annual performance evaluations and documentation of in-servicing for the last year was requested for V18 (Certified Nursing Assistant/CNA) and V27 CNA. No annual performance evaluation documentation was received prior to the end of the survey. The facility provided in-servicing documents titled CNA (Certified Nursing Assistant) Competency Checklist for V18 and V27 does not document training/in-servicing, nor the hours (time) it took to complete this competency. On 5/1/2025 at 1:26 PM, V4 (Registered Nurse, Infection Preventionist/Quality Assurance Nurse) affirmed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-01 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to post required staffing information in a high visibility area. This failure affects all 127 residents that reside within the facility. Findings include: The facility census for 4/28/2025 documents 127 residents reside within the facility. On 4/28/2025 at 11:19 AM, surveyor requested the daily staffing posting for the facility. V1 (Assistant Administrator) grabbed a document (titled Nursing Schedule) that was observed on top of the ledge of the 1st floor nurse's station, facing the ceiling (not visible to residents). V1 affirmed this was the document that the facility uses to post the staffing information. V2 (Director of Nursing) affirmed that this posting is kept at the nurse's station. The facility provided document from V1 titled, Nursing Schedule (dated 4/28/2025), does not document the following required information: A) Facility Name B) The total number and the actual hours worked by registered nurses, licensed practical nurses, and certified nursing assistants directly responsible for resident care per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-01 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that all kitchen staff have active food handler certifications to provide safe and competent food and sanitation service to residents which has the potential to affect all 127 residents receiving oral diets in the facility. Findings include: On 4/29/25 at 2:25 pm, this surveyor requested V16 (Cook), V21 (Dietary Aide), V29 (Dietary Aide), and V31's (Dietary Aide) food handler certifications. V13 confirmed in viewing the kitchen employee schedule (April 2025) provided to survey team that there are 10 kitchen employees (excluding V13) working all shifts in the facility kitchen. On 4/30/25 at 10:00 am, V13 stated that V13 requested the food handler certifications from V21, and (V21) hasn't responded and (V29) started (V29's certification test) today but can't pay for it until tomorrow. On 4/30/25 at 11:15 am, V13 stated that of the 4 kitchen staffs' (V16, V21, V29 and V31) food handler certificates not yet presented to this surveyor, both V16 and V31 were taking the food handler tests today. V13 stated that V16 and V31…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to label and date an opened refrigerated food item; kitchen staff failed to perform appropriate hand hygiene in the kitchen; failed to sanitize the thermometer probe in between obtaining temperature readings of each hot food item; failed to properly clean food processor equipment; failed to allow food processor equipment to fully air dry before use; failed to ensure that kitchen staffs' personal belongings are not stored on kitchen equipment where resident food is prepared; and failed to ensure that kitchen staffs' food and drink items are not stored in the facility kitchen dedicated for resident food and drinks. These failures affect all 127 residents receiving oral diets in the facility. Findings include: On 4/28/25 at 9:35 am, during the initial tour of the facility kitchen's walk in refrigerator and freezer with V13 (Dietary Manager) and V16 (Cook), a 16.9 fluid ounce bottle of water (frozen) observed on the shelf inside the freezer. When asked if this is a water bottle for resident use, V16 stated, No. It's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 52 citations
- Potential for harm · F2025-05-01 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete an accurate facility assessment. This failure has the potential to affect all 127 residents that reside within the facility. Findings include: The facility provided census (4/28/2025) documents 127 residents reside in the facility. The facility assessment (4/25/25) documents the following inaccuracies, including but not limited to: 1) No staff, resident, or family names that participated in the development of the facility assessment (pg. 6) 2) 803 residents with Heart/Circulation conditions (pg. 8) 3) 447 residents with metabolic conditions (pg. 8) 4) 252 residents that have > 252 diseases (pg. 8) 5) 383 residents were in the facility from 3/1/2025 to 4/1/2025 (pg. 8) 6) (Facility) is unable to care for and/or accept residents with a primary diagnosis of mental illness (pg. 8) when page 7 identifies that the facility has a long term/Psych unit 7) Acuity (Pg. 9) lists the facility as (Another Facility) 8) Identifies that 95% of the facility population has care needs related to urinary incontinence/indwelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-01 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to wear personal protective equipment (PPE) while performing gastrotomy (G-tube) care for one resident (R104) on enhanced barrier precautions (EBP). This failure affected one resident (R104) in a total sample size of 54 residents. The facility also failed to do hand hygiene while performing laundry duties. This failure has the potential to affect all 127 residents residing in the facility. Findings include: 1. On 4/28/25 at 10:28 am, R104 observed in bed with a tube feeding pump hanging on a pole with a piston syringe for a G-tube. R104 stated that R104 went back to the hospital recently to have R104's G-tube replaced, and R104 pointed to R104's covered stomach saying that the G-tube is clamped now. An Enhanced Barrier Precautions (EBP) sign is observed visibly posted on R104's room door. On 4/29/25 at 10:41 am, R104 observed in bed with a tube feeding pump hanging on a pole with a piston syringe for a G-tube, and R104's G-tube is clamped. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-01 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to clean the lint screen thoroughly to provide a safe environment for the residents. This failure has the potential to affect all 127 residents that reside in the facility. Findings include: On 04/29/25 at 11:07am, a large amount of lint is observed in all three of the dryers covering the lint trap catcher and the base of the dryers located in the facility's laundry area. Also observed a large amount of lint on the floor surrounding the three dryers. On 04/29/25 at 11:07am V11 (Housekeeping Supervisor) stated that he cleans the lint traps every three days. V11 stated that there is a loose wire in one of the dryers and the repair guy is coming to fix the wire. V11 stated that he is unable to physically move the dryers to clean around them and will do so when the repair guy comes to fix the dryer. V11 stated that it is important to clean the dryer's lint traps and surrounding areas because they are fire hazards and could cause a fire. On 05/01/25 at 12:56pm V1 (Assistant Administrator) sent an email that stating, There is no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-01 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure all staff were trained on Quality Assurance (QA)and Performance Improvement (QAPI). This failure affects all 127 residents that reside within the facility. Findings include: Record review of facility provided census (4/28/2025) documents that 127 residents reside in the facility. On 4/28/2025 at 10:52 AM, V44 (Housekeeper) stated that V44 did not know what QAPI was and had never received training on QAPI. On 4/28/2025 at 11:14, V26 (Registered Nurse) stated that V26 was unsure what QAPI or QA was. V26 could not recall when the last time V26 was in-serviced on QAPI. On 4/29/2025 at 12:11, V1 (Assistant Administrator) stated, we do train on QAPI, like we just got done training everyone on handwashing. The line staff get training on hire. When asked if the floor staff get trained on QAPI, V1 replied they don't participate in the QAPI meeting. V43 (Nurse Consultant) and V1 (Administrator) were unsure if it was a requirement that all staff receive QAPI training. V43 stated, I will have to check on that. On 4/30/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-01 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure preadmission screening assessments were completed as needed for residents identified to have a mental illness. This failure affects 4 residents (R10, R33, R40, and R46) reviewed for pre-admission screening in the sample list of 54 residents. Findings include: 1. R10's face sheet documents, in part, admit date : [DATE] 05:15 PM (latest return); 09/21/2015 06:47 PM (current). R10's face sheet documents R10's diagnoses that include but are not limited to schizophrenia (date diagnosed 10/01/15). R10's active order, start date 1/7/24, documents, in part, risperidone (antipsychotic) 2mg (milligram) orally twice a day. Review of R10's health records do not show that a Level I Pre-admission Screening and Resident Review (PASARR) was completed for R10. 2. R33's face sheet documents, in part, admit date : [DATE] 06:53 PM (latest return); 07/07/2010 12:01 AM (current). R33's face sheet documents R33's diagnoses that include but are not limited to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-01 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure two licensed personnel conducted a physical inventory of controlled substances at each change of shift. This failure has the potential to affect 4 out of 18 residents who are prescribed controlled substances from the second-floor long hall medication cart. Findings include: On 04/29/2025 at 1:26 pm, review of the 2nd Floor long hall medication cart with V15 (RN/Registered Nurse) surveyor observed the Controlled Substances Check Form for April 2025. The Nurse's Initials On box was left blank for April 17, 2025 (3-11 shift). The Nurse's Initials Off box was left blank for April 17, 2025(11-7 shift). The Nurse's Initials Off box was left blank for April 20, 2025 (11-7 shift). The Nurse's Initials On box was left blank for April 21, 2025 (3-11 shift). The Nurse's Initials On box was left blank for April 23, 2025(3-11 shift). The Nurse's Initials On box was left blank for April 26, 2025 (3-11 shift). The Nurse's Initials Off box was left blank for April 26, 2025 (11-7 shift). The Nurse's Initials On box was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-01 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow policies and procedures for immunization of residents against pneumococcal disease in accordance with national standards of practice. The facility failed to vaccinate eligible residents with the pneumococcal vaccine. The facility failed to document the refusal and/or the benefits and side effects in the resident's electronic medical records. This deficient practice affected 9 residents (R21, R25, R33, R39, R64, R68, R69, R102, R115) sampled in a total sample size of 54 and has the potential to affect all eligible residents that reside at the facility. Findings include: Review of records for R21, R25, R33, R39, R64, R68, R69, R102, and R115 from admission dates to 04/30/25 have no findings of documentation of pneumococcal vaccine offering or education of the vaccine. Review of physician orders for R21, R25, R33, R39, R64, R68, R69, R102 and R115 from admission to 04/30/25 show no orders for pneumococcal vaccination. Immunization records for R21, R25, R33, R39, R64, R68, R69, R102 and R115 has no current pneumococcal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to maintain confidentiality of personal and medical information for two residents (R225 and R69) out of the 54 residents reviewed for privacy and confidentiality of records. Findings include: 1. On 4/28/2025 at 10:05am R225 observed in room, lying in the bed. R225 stated I came to this facility on Thursday (4/24/2025) from the hospital. Observed a white band on R225 's left wrist. R225 stated this is the band I had at the hospital. R225 stated none of the staff have asked me if I wanted the band removed. Observed the following information documented on R225 's white wrist band: MRN# (medical record number), AD (admission date): 04/13/2025, and R225's date of birth . R225's Face sheet which documents in part, last qualifying hospital stay: 04/13/2025-04/24/2025. 2. On 4/28/2025 at 10:35am R69 observed lying in bed watching television. Observed a white band on R69's right wrist. R69 stated I went to the hospital about two months ago. R69 stated this is the band I got in the hospital. Observed the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident was free of confinement to bed with all four side rails up. This failure has the potential to affect 1 resident (R40) of 1 resident reviewed in a sample size of 54 residents. Findings include: R40 Face Sheet documents a diagnosis of Hypertension, Psychotic Disturbance, Schizophrenia, and Gastro-esophageal reflux disease. On 4/28/2025 at 11:09 AM, R40 was noted lying in bed with all four side rails up. R40's Physician Order Sheet dated 3/29/2025 -4/29/2025 does not document an active order for a restraint. R40's Physician Order Sheet dated 3/29/25 - 4/29/25 documents an active order with a start date of 11/25/2024 with an end date of Open Ended, documents Half Side Rails to bed for mobility. Special Instructions: half side rails x 2 as a enable for mobility and repositioning while in bed. R40's Minimum Data Set, dated [DATE], Section C documents in part, A Brief Interview Mental Status (BIMS) score of 6 out of 15 which is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer residents with possible serious mental disorders for Screening and Resident Review to the appropriate state-designated authority for further assessment as required. This failure affects 2 residents (R106 and R110) reviewed for pre-admission screening in the sample list of 54 residents. Findings include: 1. R106's face sheet documents, in part, admit date : [DATE] 01:48 PM (latest return); 05/11/2023 02:34 PM (current). R106's face sheet documents R106's diagnoses that include but are not limited to schizophrenia (date diagnosed 7/05/24). R106's care plan, edited date 3/31/25, documents, in part, (R106) has displayed aggression and was recently involved in an incident with another peer where he was NOT the aggressor. This may be potentially related to his mental health issues of Delusional Disorder and Personality Disorder. [NAME] can also at times exhibit verbally inappropriate behaviors towards staff/peers. Review of R106's Notice of PASRR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to have signage posted identifying a resident who has oxygen in use in the resident's room to prevent a possible hazard. This affected one resident (R69) in a total sample of 54 residents. Findings include: On 04/28/2025 at 10:355am observed nasal cannula in R69's nares, with tubing leading to an oxygen concentrator machine next to R69's bed. The oxygen concentrator machine was set to deliver oxygen at two liters per minute. R69 stated I have been on oxygen for three months now. There was no Oxygen in Use sign posted on the outside of R69's door indicating that oxygen was in use in R69's room. On 4/28/2025 at 10:45am V15 (RN/Registered Nurse) stated R69 is on as needed oxygen. V15 was asked what would indicate that R69 was receiving oxygen. V15 stated when you enter the room you see the concentrator machine. V15 stated a sign would be on R69' s door before entering the room. V15 stated the sign is missing from R69's door. V15 stated the purpose of the sign is for safety reasons. V15 stated IP (infection preventionist) is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents remain free of abuse for one of three residents (R5) reviewed for abuse in the sample of eight. Findings include: Facility's final incident report dated (3/21/2025) documents in part, on 3/16/2025, staff observed (R4) acted inappropriately towards (R5). Staff immediately intervened and both residents were separated. (R5) indicated (R4) walked up in a conversation he was having with another peer at the end of the 3rd floor hallway. (R5) alleged that (R4) began to use profanity towards him and touched him inappropriately across his eyes with an open hand. Peer (R6) that was speaking to (R5) indicated that (R4) walked up and stated, I'm tired of your stuff and acted inappropriately towards R5. He (R6) stated it was unprovoked. On 4/16/2025, at 10:26 AM, V4 (Assistant Director of Social Service) said it was reported that R4 and R5 were in the long hall on third floor. R5 said R4 walked up to R5 while R4 was having conversation with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-20 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to post the required information for [NAME] Program information in areas where it is easily accessible to the residents. This failure has the potential affect all the 125-residents residing in the facility. Findings include: On 02/18/2025 at 10:40am, on the 3rd floor of the facility the surveyor observed no required posting of [NAME] Program information poster on any area of the floor that is accessible to the residents. On 02/18/2025 at 11:20am V7 SSD (Social Service Director) stated that I don't post anything, I (V7) have never posted it personally and I don't know where it is posted. We tell them about it, and the agency sends their representatives (referring to [NAME] Program staff) to come and educate the residents. At 11:22am, V7 stated that I have never been given any poster and did not know that it should be posted on the floors. During the same observation rounds between 11:22am to 11:30am with V7 on the 1st and the 2nd there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-20 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the facility temperature in residents' rooms, common area hallways, and dining area on the 1st, 2nd, and 3rd floor meet the required temperature of 71-degree Fahrenheit to 80-degree Fahrenheit. This failure has the potential all the 120-resident residing in the facility. The facility aslo failed to ensure that residents sinks were functioning properly for two (R1 and R3) of five residents reviewed for physical environment. Finding include: 1. On 02/18/25 the following observation were made: Temperatures on the 3rd floor selected rooms and hallways did not meet the required 71 to 80-degree Fahrenheit. South hallway = 63.9 degrees Fahrenheit, room [ROOM NUMBER] =68.2 degrees Fahrenheit, room [ROOM NUMBER]=62.6 degrees Fahrenheit room [ROOM NUMBER]= 67.3 degrees Fahrenheit room [ROOM NUMBER]= 66.9 degrees Fahrenheit room [ROOM NUMBER]=57.2 degrees Fahrenheit room [ROOM NUMBER]= 64.8 degrees Fahrenheit Residents observed in the dining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that residents were free from physical abuse from fellow residents. This failure affected two residents R3(who was physically abused by R2) and R5(who was physically abused by R4), that were reviewed for resident versus resident physical abuse. Findings include: R2's diagnoses include but are not limited to Schizophrenia, Delusional Disorders, Schizoaffective Disorders, Psychotic Disorder with Delusions, and Anxiety. BIMS (Basic Interview for Mental Status) score dated 10/7/24 is 15(Cognitively Intact). R3's diagnoses include but are not limited to Schizophrenia and Bipolar disorder. BIMS score dated 11/14/24 is 10(Moderate Cognitive Impairment). R4's diagnoses include but are not limited to Bipolar Disorder, Schizophrenia, Depressive Disorders, Psychotic Disorder, Obsessive Compulsive Disorder, Manic Episodes, and Violent Behavior. BIMS score dated 12/31/24 is 15(Cognitively Intact). R5's diagnoses include but are not limited To Schizophrenia, Psychotic Disturbance, Mood Disturbance, and Anxiety. BIMS score dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their own policy in reporting incident and accident. This failure affected 1 (R1) resident reviewed for reporting of incident and accident in the total sample of 3 residents. Finding include: R1 ' s (11/04/2024) Initial and Final reportable documented, in part Description of Occurrence. Res(ident) sent to Hosp(ital) ER (emergency room) for 3-4 inche(es) laceration to inner R(right) leg. Occurrence Resolution. Res(ident) received 10 stiches to inner R leg; to be removed in 10 days. On 12/27/2024, at 1:33 PM, V8 (Nurse Supervisor) stated I work 3:00 PM-11:00 PM shift. I stayed over that night. (V4-Licensed Practice Nurse) came and asked me if I could go upstairs to assess (R1) due to an open area on his right leg. When I assessed him, there was a long and deep laceration on his leg; it was like he got cut on something. In my opinion, he (R1) needed stitches. On 12/27/2024 at 1:43 PM, this surveyor read to V8, R1's (11/04/2024) Initial and Final reports' Description of the Occurrence and the Occurrence Resolution. V8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an incident was investigated thoroughly. This failure affected 1 (R1) resident reviewed for incident and accident investigation in the total sample of 3 residents. Findings include: The (12/27/2024) email correspondence with V2 (Director of Nursing) and V3 (Assistant Administrator) documented, in part Kindly provide scanned copy of the investigation packet for (R1)'s incident on 11/04/2024. R1's (11/04/2024) investigation packet only include R1's witness statement taken by V10 (Wound Care Nurse). The (11/03/2024) 3:00 PM to 11:00 PM, shift daily assignment sheet documented that V9 (Certified Nursing Assistant) was assigned to R1. The (11/03/2024) 11:00 PM to 7:00 AM, shift daily assignment sheet documented that V4 (Licensed Practice Nurse) and V11 (Certified Nursing Assistant) were assigned to R1. On 12/28/2024 at 12:47 PM, V9 (Certified Nursing Assistant) stated no one interviewed me and no one told me to write a witness statement regarding his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to protects a resident's right to be free from physical abuse. This failure affected one (R1) resident reviewed for abuse in a total sample of 3 residents. Findings include: R1 and R2's (12/05/2024) Initial reportable documented, in part Description of occurrence. On 12/05/2024, R2 was observed to engage in an altercation with R1. R1's (12/05/2024) Witness Statement documented, in part (R2) slapped me in the face. She did not tell me why she hit me. R2's (12/05/2024) Witness Statement documented, in part When asked reason for hitting (R1), resident stated 'who is (R1)? V5 (Certified Nursing Assistant) (12/05/2024) Witness Statement documented, in part (R2) was in the hallway and just walked up and slapped (R1). V7 (Licensed Practice Nurse) (12/05/2024) Witness Statement documented, in part (R2) walked up, slapped (R1), laughed and kept walking. (R2) slapped (R1) on her right cheek. On 12/20/2024 at 11:09am, with V5 (Certified Nursing Assistant) present, R1 stated (R2) hit me on my head. On 12/20/2024 at 11:04am, V5 (Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews the facility failed to follow their Nursing Service Policy to identify and assess a resident's needs, musculoskeletal status, need for assistive devices, and safety needs for one (R1) of three residents reviewed for accidents. Findings include: R1's clinical record indicates the following: R1 is a seventy-eight-year-old admitted with medical diagnosis of chronic gout, multiple sites, liver cancer, limitation of activities due to disability, reduced mobility, muscle wasting and atrophy, lack of coordination, abnormal gait and mobility, chronic viral hepatitis C, primary osteoarthritis right ankle and foot, spinal stenosis, hypertensive heart disease, and carcinoma of liver gallbladder and bile ducts. R1's Minimum Data Set [MDS] Brief Interview for Mental Status score is 15, which indicates R1 is cognitively intact, alert and oriented x3 and able to make his needs known. MDS section GG indicates R1 uses a wheelchair and is unable to walk alone, and is unable to wheel the wheelchair 150 feet, due to medical conditions and safety concerns. R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that medication was locked up safely in the treatment cart when not in use and when not in proximity of the nurse, to prevent tampering and accidental hazard. This failure has the potential to affect all the residents residing on the 1st and 2nd floor of the facility. Findings include: On 10/29/24 at 12:46pm, the 2nd floor treatment cart was observed in the hallway unlocked and unattended to. When this was shown to V4 RN (Registered Nurse) and V4 was asked about the facility policy on medication storage. V4 stated that the cart should be locked. V4 stated we have a treatment nurse who should have locked the cart because I did not see that it was not locked. On 10/29/24 at 12:56pm the 1st floor treatment cart was noted in the hallway with no nurse present and unlocked. At 1:00pm, the surveyor showed that observation to V15 (RN). V15 stated that they (referring to Treatment Nurse) don't normally locked the treatment cart on this floor just in case she (V15) needs to use it. The surveyor then asked what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to immediately report an allegation of verbal abuse for one resident (R5) out of six residents reviewed for abuse in the sample. Findings include: R5's medical record Face Sheet documented that R5 was admitted on [DATE] with diagnoses list that includes but not limited to Meningitis due to other specified causes, other unspecified anemias, other seizures, abnormality of gait and mobility, muscle wasting, and atrophy not elsewhere classified, other lack of coordination and need assistance with personal care and cognitive communication deficit. R5's medical record Progress notes dated 10/30/24 timed 2:10pm showed that R5 was discharged AMA (Against Medical Advice) with family from the facility. On 10/29/24 at 12:38pm, V3 LPN (Licensed Practical Nurse) stated that she is familiar with R5 and that she is the assigned nurse for R5's care. V3 stated that R5 is ambulatory with assist. V3 stated that R5 was on contact isolation previously and just finished…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to meet professional standard of medication administration and failed to follow their facility policy on medication administration for one resident (R5) in the sample. This failure affected R5 whose medication was prepared by one nurse but administered by a different nurse putting R5 at risk for medication error. Findings include: On 10/29/24 at 12:38pm, during an interview with V3 LPN (Licensed Practical Nurse), V3 stated that she has not been administering R5's medication since the 2nd day of admission that instead it is V4 (RN) who has been the nurse that has been administering R5's medication. R5's medical record Face Sheet documented that R5 was admitted on [DATE] R5's MAR (Medication Administration Record) dated 10/01/24 to 10/31/24 showed documentation that V3 has been signing out the administration of R5's medication. On 10/31/24 at 12:17pm, when this discrepancy was shown to V2 DON (Director of Nurses), V2 stated both V3 and V4 prepared the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-07 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to schedule sufficient staff to meet the behavioral needs of one resident (R1) out of out of six residents reviewed for sufficient staffing in the sample of six. Findings include: R1's medical record face sheet documented that R1 was admitted on [DATE] and latest admission was on 10/25/24. Listed diagnoses includes but not limited to type 2 diabetes mellitus with other specified complications, other schizoaffective disorders, and other symptoms and signs involving appearance and behavior. R1's MDS (Minimum Data Set) dated 08/28/24 section C scored R1's BIMS (Brief Interview for Mental Status) as 15 indicating that R1 has no cognitive deficit. R1 care plan for aggression documented that R1 has history of demonstrating aggressive behaviors that can exacerbated at times due to instability to R1's mental illness. R1 as a history of being physically aggressive at times. R2's face sheet showed documentation that R2 was admitted [DATE] with listed diagnoses that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident from physical abuse. This failure affected one resident (R1) of seven residents reviewed for abuse. Findings Include: Facility's Investigation Report (dated 09/13/2024) notes, on 09/06/2024, (R1) engaged in an altercation with (R2), staff immediately intervened and separated the residents. Body assessment conducted. (R1) was noted with a laceration. MD (Medical Doctor) aware and emergency contacts made aware. (Local Police Department) contacted, administration. (R1) stated she was sitting down at a table eating her snacks and watching television while in the 3rd floor dining room when (R2) approached her and became aggressive. She indicated no precipitating factors that led to the altercation. Residents who witnessed the incident stated (R1) was sitting at the table when (R2) suddenly engaged in an altercation with (R1) for no reason. Staff interviews indicated overhearing yelling and observed (R1) and (R2) engage in an altercation.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-16 · tag F0914 — patternProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that residents have privacy curtains which extend around the bed. This failure affected seven residents (R21, R22, R23, R24, R25, R26, and R27) reviewed for residents' privacy. Findings include: On 09/10/24 between 11:10 am and 11:30am on the second and third floors, the Surveyor observed R21, R22, R23, R24, R25, R26, and R27 with missing privacy curtains. On 09/11/24 at 11:00 am on the second floor, all of the residents' privacy curtains were still missing and the surveyor called V18(RN/Registered Nurse) and showed V18 the missing privacy curtains for R21, R22, R23, R24 and R25. V18 stated that she would ask housekeeping because they sometimes take the curtains for washing. On 9/11/24 at 11:25am on the third floor, the privacy curtains of R26 and R27 were also still missing, and the surveyor called the attention of V19(CNA/Certified Nurse Assistant). V19 stated that she(V19) would ask the Housekeeper. On 9/11/24 at 11:03am, the Surveyor interviewed V21 (Housekeeping Supervisor). V21 stated We have no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-16 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to have a functioning call light in the community shower rooms on the second floor and third floor of the facility. This failure has the potential to affect all 38 residents on the second and all 48 residents on the third floor. Findings include: On 9/10/24 at 10:30am after the entrance conference, V2(Assistant Administrator) presented the residents census as follows: Second Floor - 38 residents and Third Floor - 48 residents. On 09/10/24 between 11:10 am and 11:50am on the second and third floors, the Surveyor observed that the call lights by the toilet in both community shower rooms were not functional. On 09/11/24 at 11:25 am on the second floor with V16((CNA/Certified Nurse Assistant), the call light in the second-floor community shower room was still not working when it is pulled. V16 pulled it again and V16 stated It's not lighting up or making any sound, I will let them know. On 9/11/24 at 11:45am on the third floor with V19(CNA), the surveyor observed that the call light by the toilet in the community…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-16 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation , interview and record review the facility fails to maintain an effective pest control program so that the facility is free of insect pests in 1 of 4 facility levels in one residents room. Findings include: On 9/10/24 at 11 AM R17's room was observed with an active infestation of fruit flies. A 5x5 inch hole was observed at the floor wall junction next to the toilet room entrance. 100 plus fruit flies were observed originating from the hole. Fruit flies were observed on all wall surfaces and ceiling. R17 was sitting on his bed. Fruit flies were observed on R17's face and arms. On 9/10/24 at 11:05AM R17 stated yes the fruit flies are bad in this room. They are coming from the hole in the wall. There was a water leak from that hole. It has been like this for a couple weeks. On 9/11/24 at 10AM V11 (Maintenance Supervisor) stated R17 has a behavior of clogging up the toilet and hand sink in the bathroom. The water overflows and floods the room and rooms below all the way to the basement. The hole in wall is from water damage and the fruit fly infestation is coming…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from verbal abuse by staff for one resident (R1) and failed to protect a resident's right to be free from physical abuse by another resident for two residents (R2 and R3) reviewed for abuse in the sample of 5 residents. Findings include: 1. R1 is [AGE] years old, initially admitted in the facility on 1/15/2024, with diagnosis of schizoaffective disorder, major depressive disorder, psychosis. The facility reported incident dated 6/16/2024, docuemnts V3 (Housekeeper) went into the soiled utility room that R1 followed and went inside the same soiled utility room that V3 went into. V4 (Licensed Practical Nurse/LPN) observing that R1 followed V3, attempted to redirect R1 but the door was closed. When the door finally opened, V4 saw R1 on the floor and overheard V3 being verbally inappropriate to R1. R1's progress notes dated 6/16/2024 at 7:55 AM by V4 (LPN), docuemnts R1 sustained scratches on her left hand. Per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, the facility failed to report abuse in a timely manner for two residents (R2 and R3) reviewed for abuse out of the sample of 5 residents. R3 is [AGE] years old, initially admitted in the facility on 9/19/2018 with the following diagnosis schizophrenia, hallucinations, conduct disorder, bipolar disorder, and depressive disorder. R2 is [AGE] years old, initially admitted in the facility on 9/20/2018 with the following diagnosis chronic obstructive pulmonary disease (COPD), anxiety disorder. Facility reported incident dated 6/19/2024 involving R2 and R3 are as follows: Incident description by V4 (Licensed Practical Nurse) documents that on 6/19/2023 at 11:42 AM, it was reported to staff by a resident that R2 and R3 engaged in a physical altercation that occurred on 6/18/2024. Per description of occurrence documentation, on 6/19/2024 11:42 AM, it was reported to staff by a resident alleging that R3 and R2 engaged in a physical altercation that occurred on 6/18/2024. R3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to (a) ensure incontinence care is provided in a timely manner for one (R1) resident who needed assistance with toileting; and (b) provide a shower as scheduled for one (R1) resident who needed assistance with shower / bathe. These failures affected one (R1) of three residents reviewed for improper nursing care. The findings include: R1's health record documented diagnoses not limited to Spinal stenosis, cervical region, Hypertensive heart disease without heart failure, Other specified anemia, Nontoxic multinodular goiter, Carpal tunnel syndrome left upper limb, Type 2 diabetes mellitus with other specified complication, Celiac artery compression syndrome, Other specific joint derangements of right hip, Primary generalized (osteo)arthritis, Other neuromuscular dysfunction of bladder, Overactive bladder, Unspecified lump in the right breast, Personal history of other venous thrombosis and embolism, Pain in leg. On 6/16/24 at 10:45am Observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect the resident's right to be free from physical abuse by another resident for one (R1) resident out of five residents reviewed for abuse in a sample of five. Findings Include: The facility's incident final report shows incident date of 4/15/24 with description of occurrence that reads in part: On 4/15/2024 at approximately 6:25PM, staff observed (R1) hit (R2) unprovoked in facial area with chair. Staff immediately intervened and separated both residents. (R2) was assessed by NOD [Nurse on Duty], with injury noted. R1's progress notes written by V5 (Licensed Practical Nurse/LPN) dated 4/15/24 at 5:14 PM documents in part that during dinner time V5 was informed that R1 had thrown a chair at another resident, hitting the resident in the lower eye causing laceration with light bleeding. R2's progress notes written by V12 (Registered Nurse/RN) dated 4/15/24 at 5:23 PM documents that R2 was hit in the face with a chair unprovoked by another resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-15 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure medications were locked and secured while unattended, remove and discard expired medication, and label liquid medications that had been opened in five of five medication carts reviewed for medication labeling and storage. These failures have the potential to affect all 113 residents residing in the facility. Findings Include: On 03/12/2024 at 9:39AM, surveyor located on the first floor of the facility. Surveyor observes a medication cart (identified as the First Floor medication cart) unlocked and unattended. Surveyor observes five pills inside of an unlabeled clear medication cup on top of the unattended medication cart with the following pills inside: one small, pink, oblong pill one small, orange, square pill one yellow capsule one small white, circle pill one small, yellow circle pill Surveyor also observes the following medication bingo cards on top of the unattended medication cart: One medication bingo card labeled: Metoprolol 25mg with R56's name and 15 pills inside of medication bingo card. One…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of records, facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness. This failure has the potential to affect all 113 residents in the facility. Findings include: On 03/12/2024 at 09:30 AM, surveyor observed the foods in the dry food storage room. Surveyor observed opened bread package without any date. V3 (Dietary Manager) stated that the bread should have a date. Surveyor also observed foods inside the freezer with V3. Surveyor noted the ham and the chicken patties package inside the freezer were not dated. V3 stated that the ham and chicken patties should have been dated. V3 stated that her aide did date the package but apparently not. V3 stated that it is important to date foods when opened to know how long the foods are good for before going bad. On 03/12/2024 at 09:47 AM, surveyor asked V3 for the temperature logs for the refrigerator and freezer. V3 provided surveyor with the temperature logs for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure controlled substances were counted and documented at the beginning and end of each shift for 26 out of 34 shifts and failed to keep an accurate count of all narcotic medications for one (R24) resident. These failures have the potential to affect 72 residents residing in the facility. Findings include: On 03/12/2024 at approximately 9:55AM, V9 (Registered Nurse/RN) states she did perform a narcotic drug count with another nurse but did not sign the Controlled Substances Check Form. V9 was responsible for the 1st floor medication cart. On 03/12/2024 at approximately 9:55AM, review of the Controlled Substances Check Form for the month of March 2024 for a medication cart identified as the First Floor medication cart located on the 1st floor of the facility indicates the nurses had not counted and docuemnted the controlled substances for 17 shifts in the month of March 2024. The following dates were missing signatures: On 03/01/24, 1st shift (7am-3pm) and 3rd shift (11pm-7am) On 03/02/24, 1st shift (7am-3pm) On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to follow their policy on Resident rights for one (R36) of six residents reviewed for clean comfortable and homelike environment in a sample of 24. Findings include: R36 is a [AGE] year-old individual first admitted to the facility on [DATE] and readmitted on [DATE]. R36 Medical diagnosis listed in his current face sheet include but not limited to: Type 2 diabetes mellitus with hyperglycemia, other schizophrenia, Legal blindness, as defined in USA, Other cerebral infarction, and his MDS (Minimum Data Set) SECTION C (Cognitive pattern) documents R36's Brief Interview for Mental Status dated 1/15/2/24 as 15/15 indicating R36 has intact cognation. R36's MDS section GG (Functional abilities and Goals) dated 01/17/2024 documents R36 needs supervision or touching assistance with activities of daily living. On 03/12/24 11:32 am, R36 was observed laying on his bed in his room. R36 stated he has not changed for two days now because he does not have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and review of records, facility failed to follow their policy to ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restraints for one (R51) of three residents reviewed for restraints in a sample of 24. Findings include: On 03/12/2024 at 10:30 AM, surveyor observed R51 laying in her bed. R51 has her bed rail up on the left side of the bed that prevents her from get out of bed freely and the wall on her right side of her bed. On 03/13/2024 at 11:39 AM, surveyor observed R51 continues has that left bed rail up that prevents her from getting out of bed. On 03/13/2024 at 01:02 PM, V2 (Director of Nursing) stated that bed rails are only up if the resident or the POA (Power of Attorney) consents to using the bedrails to help them with mobility. If the whole bed rails are up there should be a doctor's order and it should be care planned otherwise it is considered a restraint. On 03/13/24 at 01:28 PM, V10 (Licensed Practical Nurse) stated that R51's side rails are up because she is a high fall risk. So, to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident had an individualized comprehensive care plan to meet the residents' medication need for one (R3) of four residents reviewed for care plans in a sample of 24. Findings include: R3 facesheet provided by facility 3/14/24, reads in part: diagnoses include but are not limited to chronic pulmonary embolism, chronic kidney disease, stage 1. R3 physician order summary, 2/14/24-3/14/24, reads in part: warfarin tablet, 2 mg (milligram) oral at bedtime; start date 12/6/2023. On 3/14/24 approximately 12:00 PM, surveyor requested the care plan for R3's anticoagulant usage. Surveyor was given a care plan reading in part: Problem start date 3/8/2024, Nursing care plan: R3 has increased risk for bleeding and bruising r/t (related to) anticoagulant therapy, created 3/14/2024. On 3/14/24 at 12:16 PM, V16 (Care Plan Coordinator) stated I did not have a care plan for R3's Warfarin. I was only told to do a care plan for Lovenox injection. Warfarin is an anticoagulant. The purpose of the care plan is so the residents, staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a resident with limited range of motion received appropriate treatment and services to prevent further decrease in range of motion by not applying/maintaining a left hand splint. This failure affects one (R21) of four residents reviewed for limited range of motion in a total sample of 24 residents. The findings include: R21's Facesheet documents R21 was admitted to the facility on [DATE]. R21 has diagnosis not limited to: Hemiplegia and hemiparesis following cerebrovascular disease affecting left non-dominant side, Dementia, hypertensive heart disease with heart failure, and Type 2 diabetes mellitus. On 03/13/2024 at 8:51AM, R21 observed on the third floor of the facility self-ambulating in a manual wheelchair down the halls. R21's left hand observed contracted and immobile. No device or splint observed on R21's left arm or hand. On 03/13/2024 at 9:40AM, surveyor located at the third floor nurses' station with V5 (Registered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon record review and interview the facility failed to ensure that required medical records were provided to EMS (Emergency Medical Service) for one of three residents (R1) reviewed for transfer. Findings include: R1's (12/11/23) progress notes state resident called 911 and was transported to hospital for evaluation. [Medical records provided to EMS was not documented]. R1's diagnoses include asthma. R1's (1/23/23) BIMS (Brief Interview Mental Status) determined a score of 14 (cognitively intact). On 1/9/24 at 2:24pm, surveyor inquired about concerns with R1's (12/11/23) hospital transfer. R1 stated I couldn't breathe, I have asthma. I called 911 myself. The ambulance driver said he didn't get a face sheet, list of meds I take, or nothing. On 1/16/24 at 9:27am, surveyor inquired about the requirement for transferring residents to the hospital. V2 (Director of Nursing) stated We just send the face sheet and POS (Physician Order Sheets) and give it to the ambulance attendant. Surveyor inquired if an SBAR (Situation, Background, Assessment Recommendation) form - which includes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon record review and interview the facility failed to follow policies/procedures, failed to timely follow-up on x-ray results, failed to timely notify the physician of serious injury, and failed to provide timely care for one of three residents (R3) reviewed for injury of unknown origin. R3 had an acute fracture to the distal right fibula. R3 went 5 days without treatment or care for the fracture. Findings include: R3's diagnoses include but not limited to heart failure, difficulty in walking, and non-displaced oblique fracture of right fibula. R3's (12/21/23) right ankle x-ray affirms soft tissue swelling and acute fracture distal right fibula. Electronically signed by physician 12/21/23 at 7:43pm. R3's progress notes include (12/21/23) Right ankle swelling noted, circulation good at site. Denies pain. Doctor notified, order for right ankle x-ray received. Resident received (portable) x-ray of right ankle. (12/26/23) Results from (x-ray department) received with finding fracture of right tibula (sic). Doctor informed, received orders to transfer resident to hospital for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to protect resident's right (R3) to be free from physical abuse by another resident (R2). These failures affect 2 residents (R2 and R3) out of 4 residents reviewed for abuse. Findings include: R3 is [AGE] years old, initially admitted on [DATE]. R2 has diagnosis that includes, but not limited to, Cerebral Palsy, schizoaffective disorder; profound intellectual disabilities; cognitive communication deficit; epileptic spasms, not intractable, without status epilepticus. R3 minimum data set assessment dated [DATE] shows Brief Interview of Mental status (BIMS) scored as 15 out of 15. R2 is a [AGE] year-old admitted to the facility on [DATE]. R2 has a primary diagnosis of Diabetes mellitus Type II and an admission diagnosis of other bipolar disorder; Later was diagnosed with other symptoms and signs involving appearance and behavior and schizophrenia. R2 minimum data set (MDS) assessment dated [DATE] shows Brief Interview of Mental status (BIMS) scored as 12.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to provide a sanitary environment by failing to ensure that resident rooms were free of pests, failing to implement cleaning of resident drawers, and failing to notify the appropriate department of the presence of pests detected. The facility also failed to ensure a functional environment by failing to notify maintenance about equipment that needed repair. As a result, roaches were found in a resident's room and a broken faucet that needed repair was not fixed in a timely manner. This failure affected two residents (R1 and R5) of the 4 residents reviewed. Findings include: On 11/30/23 during the tour of the facility, noticed that the sink in R1 ' s room had a constant flow of water. When checking the faucets, it was noted that they didn't work. The bathtub in the short hallway has a constant flow of water as well. On 11/30/23 at 09:40 am R1 says the constant flow of water in the sink has been like that for weeks. R1 says he saw roaches in the closet drawer in room XXX (R5's current room) when he was there. He…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interviews, and review of records the facility failed to provide a person-centered care plan for refusal of care for 1 out of 3 residents (R1) for a total of 3 residents reviewed for plan of care. Findings include: R1 is [AGE] years old, initially admitted on [DATE]. R1 has a BIMS score dated 8/23/2023 of 15 indicating his cognition is intact. On 10/17/2023 at 11:31 AM R1 was seen in his bed alert and verbally able to express his thoughts during conversation. On 10/17/2023 at 12:51 PM, V12 (Psychiatric Residential Service Coordinator) stated that R1 likes to use words with profanity aimed at staff and at times, is verbally aggressive. V12 also stated R1 refuses care multiple times. On 10/17/2023 at 1:29 PM V6 (Licensed Practical Nurse) stated that R1 refuses care and does not let staff change him (R1). Progress notes of R1 documents verbal aggression to staff and refusal of care. Notes dated 9/22/2023 by V6 (Licensed Practical Nurse) and V12 (Psychiatric Residential Service Coordinator) document that R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-12 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that an involuntary discharge was not solely based on the residents' condition at the time of transfer to acute care and failed to provide Physician's documentation of the reasons a resident was involuntarily discharged from the facility and any needs the facility is unable to meet in the resident's medical record. These deficient practices affected two of three residents (R1 and R3) reviewed for involuntary discharge. Findings include: On 8/11/2023 at 11:0 0 AM, V1 stated there were only 2 involuntary discharges for since June of 2023. 1. R1 is a [AGE] year-old female admitted to the facility on [DATE] and discharged to the hospital on 6/20/23 with the following medical history: Polyosteoarthritis, Paranoid Schizophrenia, Hyperlipidemia, Major Depressive Disorder, Seizures, Legal Blindness, Rhabdomyolosis. R1's progress notes document the following: 6/19/23 by V3 (Licensed Practical Nurse/LPN): Nurse on duty observed resident aggressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow procedure for sanitizing cook/service ware in three-compartment sink according to manufacturing guidelines, failed to follow the procedure for cleaning dishware, and failed to perform hand hygiene. These deficient practices have the potential to affect all 101 residents receiving food prepared in the facility's kitchen. Findings include: On 02/01/23 at 09:30 AM, observed V9 (Kitchen Cook) finish using industrial blender to pureed lima beans. At 09:35 AM, observed V9 bring industrial blender to the three-compartment sink and begin to wash plastic blender lid, metal blade, and plastic base of blender. At 09:36 AM, V9 rinsed each item and then quickly dipped each item in the sink containing sanitizer for less than 10 seconds. At 09:36 AM, V7 (Food Service Manager) came out of V7's office with a different blender base which was stainless steel instead of plastic and gave the stainless-steel base to V9 who then placed the stainless-steel blender base in the sink containing sanitizer. V9 removed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-03 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure garbage and refuse were disposed of properly by not closing the lids of the dumpsters outside the facility. This deficient sanitation practice has the potential to affect all 102 residents who reside in the facility. Findings include: On 02/01/23 at 9:59 AM, an observation of the outside garbage dumpster was conducted with V7 (Food Service Manager). Surveyor observed one large garbage dumpster outside with two of the lids fully opened. On 02/01/23 at 10:00 AM, V7 stated that the lids of the dumpster should be kept closed to prevent pests from getting inside. On 02/01/23 at 12:59 PM, V13 (Housekeeping Supervisor) stated that all of the lids to the dumpster need to be closed when not in use to prevent pests from entering the dumpsters and from attracting more pests by providing a food supply for them. Kitchen Facility policy titled, Garbage Disposal undated documents in part that purpose is to prevent odors, minimize breeding places for insects and rodents and procedure including to keep dumpster closed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-03 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the residents were treated with respect and dignity by not passing out meals to all residents sitting at a table at the same time. These failures affected 11 residents (R11, R12, R24, R25, R39, R82, R84, R86, R99, R255, and R306) reviewed during dining in a total sample of 21 residents. Findings include: On 01/31/23 at 11:44 AM, observed the following residents (R24, R25, R39 and R99) sitting at the same table in the unit dining room. At 11:45 AM, observed R99 eating R99's lunch tray. At 11:48 AM, R24 received R24's lunch tray and began to eat. At 11:53 PM, 2nd cart arrived on the unit. At 11:55 AM, R25 received R25's lunch tray and began to eat. Surveyor observed R39 sitting at the table watching R24, R25 and R99 eating and drinking. At 12:02 PM, R39 received R39's lunch tray and R39 started eating immediately. On 01/31/23 at 11:44 AM, observed the following residents (R12, R255, R306) sitting at the same table in the unit dining room. At 11:50 PM, observed R12 and R255 eating lunch. Surveyor observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-03 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow the menus for pureed diet consistency for 4 residents (R9, R15, R26, and R53) reviewed for special diets. Findings Include: On 01/31/23 after initial kitchen tour, V7 (Food Service Manager) provided document titled, Client List Report printed 01/31/23 at 10:13 AM. Five residents receive pureed diets prepared in the facility however one of the residents listed on the diet census was transferred to the hospital (01/29/23) and therefore was not included in this review. On 02/01/23 at 09:30 AM, observed V9 (Kitchen Cook) use an industrial blender to pureed lima beans. V9 did not measure the amount of lima beans added into the blender. V9 then added 1 large scoop of food thickener to the blender and then a large amount of chicken broth (unmeasured) from a pitcher. Surveyor asked V9 for the amount of lima beans V9 added to the blender and V9 stated, enough for 5 purees. Surveyor asked how much chicken broth V9 was added and V9 responded 2 Tablespoons at a time. There were no other food ingredients added to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-03 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review and interviews the facility failed to document code status preference in the resident profiles for 2 residents (R14, R255) in a sample of 21 residents reviewed. Findings include: On [DATE] at 11:26am R255 was observed in the dining room watching TV. R255 was alert and oriented to person, place, and time. R255 said that R255 has a POA (Power of Attorney) for health, who makes R255's health decisions. R255 was admitted to the facility on [DATE]. R255's diagnosis includes but not limited to: Hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, Other cerebrovascular disease, Chronic obstructive pulmonary disease with (acute) exacerbation, Aphasia: Broca's Aphasia. R255's Brief Interview for Mental Status (BIMS) [DATE] document R255's BIMS as 13. R255's Activities of Daily Living (ADL) Assistance dated [DATE] document R255's ADL needs as R255 needing extensive assistance with ADLs. On [DATE] at 12:44pm during tour and record review of R255's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide the appropriate equipment for residents with contractures to prevent further decrease in range of motion for one of three residents (R9) reviewed for range of motion in the sample of 21. Findings include: R9's medical record (Face Sheet, MDS-Minimum Data Set 1/23/2023) notes R9 is severely cognitively impaired and was admitted to the facility with diagnoses including but not limited to Chronic Obstructive Pulmonary Disease, Dementia, Adult Failure to Thrive, and Gastrostomy Tube. R9 has functional limitation in range of motion to the upper extremity (left hand). On 2/1/2023 at 11:28 AM, R9 was observed sitting in wheelchair at dining room table without splint to left hand. On 2/1/2023 at 12:32 PM, V19 (Certified Nursing Assistant/CNA) said V19 should have a splint on left hand. V19 said, I didn't put it on. I'll go and look in V9's room for it (hand splint). V19 returned to the dining room with a splint and was observed attempting to apply the splint to R9's right hand without success. V19 said, I don't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to label, date, and store oxygen tubing for 1 (R8) resident out of 5 reviewed for oxygen therapy out of a total sample of 21. Findings Include: R8 has diagnosis not limited to Chronic Obstructive Pulmonary Disease, Dementia, Hypertensive Heart Disease with Heart Failure, Shortness of Breath. R8's MDS (Minimum Data Set) from 11/10/22 BIMS (Brief Interview for Mental Status) score is 08 indicating moderately impaired cognition. R8's Physician Order Report dated 01/01/2023-02/01/2023 documents, in part oxygen with nasal cannula rate at 2L oxygen per minute as needed with start date from 12/02/2022. On 01/31/23 at 12:48 PM, surveyor observed R8 in R8's room with oxygen concentrator at bedside with nasal cannula tubing wrapped in a ball around the outside of the oxygen concentrator. The nasal cannula tubing was not in a bag. The oxygen tubing was dated 01/15/23. On 01/31/23 at 12:49 PM, R8 stated that R8 uses the oxygen when R8 needs it. R8 stated, there is no bag for me to put the tubing into. R8 was not aware if or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-03 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility staff failed to ensure a resident received and consumed liquids in the appropriate consistency according to physician orders for one(R9) of three residents who was on nectar thickened liquids. Findings include: R9's medical record (Face Sheet, MDS-Minimum Data Set 1/23/2023) notes R9 is severely cognitively impaired and was admitted to the facility with diagnoses including but not limited to Chronic Obstructive Pulmonary Disease, Dementia, Adult Failure to Thrive, and Gastrostomy Tube. On 2/1/2023 at 12:05 PM, R9 was observed seated in a wheelchair at the dining room table during the lunch meal, drinking from a brown cup. Upon closer look, there was a red liquid in the cup and the liquid did not appear to be nectar thick. R9's meal ticket documented R9 was to receive with nectar thick liquids. On 2/1/2023 at 12:10 PM, V18 (Licensed Practical Nurse) said R9 should have nectar thick liquids but she has thin; a resident could aspirate if given the wrong consistency of fluids. On 2/3/2023 at 7:37 AM via telephone, V24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2025-07-18 for 1 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to WISSATI IRREVOCABLE TRUST — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 1 of 5 | 1.4 | -0.4 vs chain |
| Quality measures | 3 of 5 | 2.2 | +0.8 vs chain |
The other 4 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ABBINGTON VILLAGE NURSING AND REHABILITATION CENTER LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2014 |
| WISSATI IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 40% | since 02/01/2014 |
| MASHIACH, YECHIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 15% | since 02/01/2014 |
| RAY MASHIACH, MALKA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 15% | since 02/01/2014 |
| RAY, CHAIM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 02/01/2014 |
| RAY, DEVORAH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 02/01/2014 |
| RAY, ELIMELECH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 02/01/2014 |
| RAY, NECHAMA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 02/01/2014 |
| CIBC BANK USA | Organization | 5% OR GREATER SECURITY INTEREST | — | since 07/30/2014 |
| ANAND, CHANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2014 |
| STAINE, CYNTHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2014 |
| GRASSO, ALBERT | Individual | TRUSTEE OF THE SNF | — | since 02/01/2014 |
| MIRETZKY, STEVEN | Individual | TRUSTEE OF THE SNF | — | since 02/01/2014 |
CMS files one row per role, so the 24 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 90% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145829. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.