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Pavilion Of Logan Square, The

2242 North Kedzie, Chicago, IL 60647 · For profit - Limited Liability company · 222 certified beds · (773) 486-7700 Medicare & Medicaid certified

Call the home — (773) 486-7700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Oct 20244 actual-harm citations$67,360 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • lower-than-typical staff turnover (21% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $67,360 in federal fines (most recent 2024-11-19)
  • its payroll-based staffing rating is low (1/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2511 N Kedzie Ave · (773) 292-2700 · Call to confirm hours
Pharmacy
3207 W Fullerton Ave · (773) 687-8126 · Call to confirm hours
Grocery
3215 W Fullerton Ave
Park
3000 W Palmer Sq · (773) 262-8658 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.2%13.4%15.4%better
Long-stay residents who lose too much weight8.6%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms100.0%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.3%3.1%3.3%better
Long-stay residents whose ability to walk worsened2.7%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.1%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine98.5%91.8%95.3%typical
Long-stay residents with pressure ulcers2.3%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control25.7%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table26.6%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.4%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine61.1%63.1%79.4%worse
Short-stay residents rehospitalized after admission31.0%26.1%22.6%worse
Short-stay residents with an outpatient ER visit10.6%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.792.021.67typical
Long-stay outpatient ER visits per 1,000 resident days2.092.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

27.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 59 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

27.7%U.S. median 51.5%
Got home and stayed home
11.5%U.S. median 10.7%
Went back to hospital
43.8%U.S. median 56.6%
Met the expected recovery
0.14U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 43.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 80 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF27.7%CMS range 19.1–42.451.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.5%CMS range 8.2–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge43.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.7–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.291.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
0.56
LPN hours/ resident / day
2.10
Aide hours/ resident / day
3.12
Total nurse hours/ resident / day
0.37
RN hoursweekends
20.8%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 222 beds and averages 204.7 residents a day — about 92% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.12 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.74 hrs/resident/day on weekends vs 3.27 on weekdays — 16% thinner on weekends. RN hours go from 0.49 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 21% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-08-22)
14
at the previous standard inspection (2024-09-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 14 most serious are shown; the remaining 38 are one tap away and print in full.

  • Actual harm · Gcited before2024-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: a. implement care plan interventions for one resident (R2) and b. failed to ensure staff follow their job description and Driver Safety Rules for two residents (R3, R6) for three of three residents reviewed for falls in the sample of six. These failures resulted in R2 sustaining facial lacerations and R3 sustaining neck fractures. Findings include: a.11/13/2024, at 11:02 AM, V5 (Certified Nursing Assistant) via telephone, said I helped V7 (Certified Nursing Assistant) transfer R2 from shower chair to bed using a gait belt. V7 said I left the room. 11/13/2024, at 11:34 AM, V7 (Certified Nursing Assistant) said I gave R2 his shower the day he fell out of bed. V5 (Certified Nursing Assistant) helped me transfer R2 from the shower chair back to bed using a gait belt. We stood him up, turned him and someone grabbed his legs and we put him in bed.V5 left the room. V7 said I went to the window side of the bed, and rolled R2 towards me. Then, I reached over…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to a.) implement fall precaution interventions for two (R1, R3) residents, b.) provide adequate supervision and monitoring to prevent falls for two (R1, R2) residents, and c.) provide supervision and monitoring for four (R4, R5, R6, R7) residents during the designated smoking time to ensure residents practice safe smoking in the designated area. Theses failures resulted in R1 falling while in the facility on 07/06/2024 and sustaining a facial laceration. R1 experienced a subsequent fall while in the facility on 07/29/2024 and sustained a head contusion. R2 fell on [DATE] while in the facility and sustained an iliac crest fracture of the pelvis. Findings include: On 08/10/2024 at 8:37AM, surveyor observes a yellow sticker outside of R1's room door next to her name. R1 observed inside of her room sitting up in high fowler's position with head of bed at 90 degrees eating her breakfast meal. R1 is not interviewable. Surveyor observes R1's bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide timely incontinence care to prevent MASD (Moisture Associated Skin Damage), failed to document skin integrity impairment, failed to obtain timely treatment orders, and failed to offload wounds for one of three residents (R2) reviewed for pressure ulcers. These failures resulted in R2 incurring (facility acquired) stage 4 sacrum pressure ulcer (with bone exposed), osteomyelitis secondary to infection, fractured S5 vertebra - in the setting of osteomyelitis, pain rated 5/10, and severe sepsis. The facility also failed to follow physician orders, failed to ensure that dressings were changed daily, failed to prevent MASD, and failed to offload wounds for R1. These failures resulted in R1 incurring a stage 4 sacrum wound with undermining (extensive damage beneath the skin surface). Findings include: On (11/27/23) IDPH (Illinois Department of Public Health) received allegations that R2 is being left in urine/feces contributing to wound development. R2 is not repositioned timely (> 2 hours). R2's dressing is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure (R3's) functional assessment was accurate, failed to ensure staff use proper and/or appropriate transfer techniques, failed to implement and/or revise fall care plan interventions, failed to provide supervision, and failed to obtain a timely x-ray for one of three residents (R3) reviewed for falls/IOUO (Injuries of Unknown Origin). These failures resulted in R3 sustaining acute fractures of the left lateral 7th through 9th ribs (identified 12/2/23) and pain rated 3/10. The facility also failed to implement the falls management policy, failed to document (R4's) fall, failed to notify (R4's) family/physician immediately and failed to conduct daily skin assessments. These failures resulted in R4 sustaining a large bruise to the right arm (identified 12/11/23 - by the State surveyor). Findings include: R3's diagnoses include dementia, abnormal posture, difficulty walking, transient ischemic attack, and generalized muscle weakness. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and review of records the facility failed as follows: Failed to maintain refrigerated food labeled, dated and without signs of deterioration. Failed to ensure food stored on dry storage that was opened are labeled and dated, canned food follow first in first out policy. Failed to maintain clean environment with shelves use to accommodate plates, fans used circulating air on unclean condition. Failed to follow policy on handwashing/hand hygiene prior to food preparation on the tray line and after touching high touched areas. These failures are not in accordance with their policy and can affect all 200 residents living in the facility with two (2) residents on NPO or not taking food by mouth on the quality of food received during meals. Finding includes: On 08/19/2025 at 09:29 AM, V6 (Dietary Aide) informed writer that V7 (Dietary Director or Food Service Manager) will not report today. And she (V6) will help with the review on the kitchen. During initial tour shelves near the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-22 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to practice infection control and prevention measures to:a. Ensure staff performed hand hygiene and wear appropriate Personal Protective Equipment (PPE) when caring for a resident (R209) on Contact Isolation Precautions.b. Educate family on hand hygiene procedure to follow for a resident (R103) on Enhanced Barrier Precautions (EBP). These failures have the potential to affect R209 and all 55 residents residing on the 3rd floor. c. Appropriately handle and transport linen to prevent potential contamination. These failures have the potential to affect all 202 residents residing in the facility. d. Follow their policy and post clear Enhanced Barrier Precaution (EBP) signage on the door or wall outside of a resident's (R20) room for 1 out of a total sample of 35 residents.e. Maintain food supply (ice cube) used by residents for consumption. These failures have the potential to affect all 54 residents with 1 resident on NPO or does not take…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to a.) ensure expired medications and fiber fortified formula were removed from 1 of 2 medication rooms b.) ensure expired medications were removed from 2 of 4 medication carts and c.) ensure medications were properly labeled and dated in 1 of 4 medication carts reviewed for medication storage and labeling.Finding Include:On 08/19/25 at 09:53 AM the Second Floor Short End Medication Cart was reviewed with V9 (Registered Nurse). R98's Erythromycin 0.5 % eye ointment and Azelastine HCL 0.05% 1 drop both eyes Twice a day was observed in the medication card drawer with an open date of 05/11/25 and expiration date of 06/07/25 written on the boxes. V9 stated they should have been discarded. They were opened on 05/11/25 and expired 06/07/25. R174's lispro insulin multi dose vial was observed in the medication cart drawer with an open date of 07/21/25 and a discard date of 08/18/25. Surveyor asked V9 the dates that were written on the insulin vial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure call light was within reach and accessible based on resident's abilities for one resident (R118) reviewed for reasonable accommodation of needs out of a sample of 35. Findings include:On 08/19/2025 at 11:53 AM, observed R118 lying in bed wearing splints to right and left hands with finger deformities. Some of R118's fingertips appear to be bent backwards. Observed call light switch on the wall attached to a string and the end of the string was tied around a large stuffed thick circular object toy and the toy was located behind and above R118's shoulder. Observed R118's cell phone on her over the bed table turned upside down with a red plastic stand attached to the back of her phone. R118's phone was out of R118's reach. On 08/19/2025 at 11:56 AM, R118 stated due to the arthritis in her hands she cannot reach the call light where it is right now. R118 stated that the staff added the large stuffed toy to the end of the call light string to help her access the call light, but the object is too thick and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-22 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to a.) ensure the Code status matched on the Physician Orders, POLST (Practitioner Order for Life-Sustaining Treatment) and Care Plan and b.) update the care plan to reflect the correct code status for 1 (R8) resident reviewed in a sample of 35.Finding Include:R8 has diagnosis not limited to History of Falling, Transient Ischemic Attack (Tia), and Cerebral Infarction, Anemia, Dementia, Essential (Primary) Hypertension, Schizophrenia, Generalized Anxiety Disorder Osteoarthritis, Nicotine Dependence, Pain in Unspecified Knee, Mild Cognitive Impairment, Chronic Kidney Disease, Multiple Fractures of Ribs, Left Side, Displaced Fracture of Proximal Phalanx of Right Little Finger, Severe Protein-Calorie Malnutrition, Dysphagia, Adult Failure to Thrive, Hyperlipidemia and Gastrostomy. R8's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 03 indicating severe cognitive impact. Practitioner Order for Life-Sustaining Treatment form dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and records review, the facility failed to follow their policy and procedure to develop and implement a comprehensive person-centered care plan that includes measurable objectives with timeframe and interventions to address a resident's language barrier and communication needs for one (R5) out of one resident reviewed for communication in a final sample of 35. Findings Include:On 8/19/25 at 12:12 PM, R5 was sitting up in her wheelchair alert and verbally responsive. Surveyor attempted to interview R5 but started talking in a foreign language. R5 stated, Spanish. Surveyor asked V33 (Certified Nursing Assistant) to interpret. R5 stated that if no one speaks Spanish, they can't explain to R5 the medications that they are giving. R5 stated that not all the time there is someone in the facility to interpret in Spanish. On 8/21/25 at 11:09 AM, V11 (Director of Social Services) stated that language barrier and communication needs are assessed upon admission and reevaluated quarterly. V11 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to maintain an environment as free from potential accidents hazards as is possible by failing to (a) ensure that a resident (R153) did not have a retractable blade in their possession, (b) implement interventions to properly supervise a resident (R14) with a history of multiple falls, and (c) follow interventions for fall prevention for a resident (R15) who had multiple falls. These failures have the potential to affect three residents reviewed for accidents hazards. Findings include: R153's 'admission Record' documents in part diagnoses of major depressive disorder, single episode, moderate; tremor; generalized anxiety disorder; schizophrenia; unspecified psychosis not due to a substance or known physiological condition; and hallucinations. R153's 7/28/2025 MDS (Minimum Data Set) assessment documents in part that R153 is cognitively intact. It also documents in part that R153 had moderately severe depression. During the look-back period,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review the facility failed to place oxygen in use signage on the door of one (R159) resident out of five residents reviewed for respiratory care in a sample of 35. Findings include: On 08/19/2025 at 12:15 PM, observed R159 lying in bed with oxygen infusing via nasal canula. R159 did not have an oxygen in use sign or no smoking sign posted in or outside his room.On 08/19/2025 at 12:30 PM V8 (Registered Nurse) stated if a resident is on oxygen, then they have to have an oxygen in use/no smoking sign posted outside their door to alert people that oxygen is in use. V8 stated the sign is a safety precaution. V8 stated if there is a fire the resident's doors are closed but the oxygen in use sign posted outside the door would still be visible which is important for staff and fire personnel to be able to quickly identify who is at risk. V8 stated R159 is on continuous oxygen. V8 looked on the outside of R159's door and stated there is not an oxygen in use/no smoking sign posted and there should be one. V8 stated R159 recently returned from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to administer medication according to the physician's order for 1 (R107) of 4 (R6, R147, R202) residents reviewed during medication administration.Findings Include:R107 has diagnosis not limited to Epilepsy, Delirium due to Known Physiological Condition, History of Falling, Disorders of Brain, Muscle Weakness (Generalized) and Cognitive Communication Deficit. R107's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 09 indicating moderate impairment.Order Summary Report document in part: Dilantin Oral Capsule 100 MG (Phenytoin Sodium Extended) Give 4 capsule by mouth in the morning for Epilepsy.R107's Care Plan document in part: Focus: R107 has a seizure disorder, Epilepsy. Is at risk for potential complications; fall, injury, abnormal labs Date Initiated: 06/24/25. Interventions: Give seizure medication as ordered by doctor. Monitor/document side effects and effectiveness.On 08/19/2025 9:43 AM RN V8 (Registered Nurse) prepared Resident #107 medication. Surveyor asked V8 how many pills were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and review of records the facility failed to provide and/or obtain routine medication for availability in the medical supply for 1 out of 3 residents (R2) reviewed for pharmaceutical services. These failures have the potential to affect 1 resident (R2) that may impede timely administration and adversely affecting a resident's condition due to delay of acquisition of a medication. Findings include: R2 is [AGE] years old, initially admitted in the facility 12/10/2016. R2 diagnosis includes legal blindness, Parkinson's disease with dyskinesia, major depression, and dry eye syndrome. R2 has an order by physician to receive Latanoprost Ophthalmic Solution eye drops scheduled to be given at 07:00 PM, one (1) drop both eyes for legal blindness. On 05/27/2025 at 12:56 PM, R2 was seen alert and able to express thoughts within topic. R2 stated that he must ask for his eye drops before he can receive it. R2 said, Eye drops, I must ask for them. No, I don't receive my eye drop if I did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · D2025-05-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interview the facility failed to maintain accurate resident record, ensure resident records are readily accessible related to psychotropic medication use for 1 out of 4 residents (R1) reviewed for improper nursing care. These failures can affect 1 resident (R1) who uses psychotropic medication related to correct medical diagnosis and consent documentations. Findings include: R1 is [AGE] years old, initially admitted on [DATE] discharged on 8/20/2020, re-admitted on [DATE] and discharged to hospital 3/25/2025. R1 medical diagnosis includes dementia with behavioral disturbance, brief psychotic disorder, and mood affective disorder. Per R1's physician order documents that R1 has an order for the following psychotropic medications: Haloperidol Tablet 5 MG, as needed for aggression for 14 days, Haldol Injection Solution 5 MG/ML (Haloperidol Lactate) inject 5 mg/ml intramuscularly every 6 hours as needed for aggression for 14 days, Olanzapine Oral Tablet 2.5 MG give 1 tablet by mouth in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement fall prevention interventions for one (R1) of three residents reviewed for falls. This failure resulted in R1 falling on 02/08/2025 and R1 is hospitalized at the time of this survey. Findings include: R1's face sheet dated 09/15/2024, documents that R1 is a [AGE] year-old resident with diagnoses not limited to: unspecified intellectual disabilities, down syndrome, unspecified, type 2 diabetes mellitus with unspecified diabetic retinopathy without macular edema, nontraumatic subarachnoid hemorrhage, unspecified, traumatic subdural hemorrhage without loss of consciousness. R1's MDS/Minimum Data Set, dated [DATE] documents that R1 has a BIMS/Brief Interview for Mental Status score of 04/15, indicating that R1 has severely impaired cognition. On 02/08/25, 10:37 AM, V3 (Registered Nurse) states that R1 fell this morning at approximately 9:50 AM. V3 continues to state my CNA (certified nursing assistant) was in the room with her. R1 was walking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-17 · tag F0571 — pattern
    Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of records, and interviews the facility failed to safeguard resident rights to properly account and correctly charge resident funds for 7 out of 9 residents (R2, R4, R5, R7, R8, R9, and R10. These failures does not conform with their policy that mandate the facility to hold, safeguard, manage and account resident funds. Four (4) residents (R2, R4, R7, and R8) personal funds accounts were affected and charged dental insurance premiums that should have been included in care cost. 5 residents (R2, R5, R8, R9, and R10) were charged haircuts on their resident funds without proper documentation of consent, residents unable to give consent due to impaired cognition, and/or service date discrepancies. Findings include: On 01/14/2025, at 1:07 PM, V3 (Assistant Administrator) stated that dental insurance premiums were charge by increasing resident's allowance (care cost) credit to accommodate dental insurance premiums. Per V3, dental insurance premiums is part of care cost and not to be charged differently. V3 stated that starting January 2024 there was an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to provide flu vaccine and education to two (R1, R11) residents of four reviewed. Findings include: R11 is a [AGE] year-old individual admitted to the facility on [DATE]. R11's medical diagnosis includes but not limited to influenza due to identified novel influenza a virus with other respiratory manifestations, type 2 diabetes mellitus with diabetic chronic kidney disease, acute respiratory failure with hypoxia, cognitive communication deficit. R11's MDS (Minimum Data Set) section C dated [DATE], documents R11's Brief Interview for Mental Status (BIMS) as 15/15 indicating R11 has intact cognitive function. MDS section GG (Functional Abilities) documents R11 requires setup or cleaning assistance with eating and oral hygiene, partial to moderate assistance with toileting and is dependent for shower/bathing, upper and lower body dressing. Hospital records dated [DATE] document R11 presented to the hospital with two-day history of coughing and dyspnea, now…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, facility failed to follow their policy to investigate an allegation of abuse for one of three residents (R2) reviewed for abuse in the sample of six. Findings include: 11/12/2024, at 11:31 AM via telephone, V3 (Emergency Department Physician) said R2 has a known fall risk history. Injury allegedly occurred during resident care at the facility; resident rolled out of bed onto floor. V3 said per facility, R2 was already in a low bed. V3 said R2's injuries were consistent with being punched in the face, not fall from low bed. V3 added R2's eyelid laceration was too complex (involved tear duct, resident crying bloody tears) to be treated at original hospital, R2 was transferred to another local hospital for laceration repair. 11/13/2024, at 11:02 AM, V5 (Certified Nursing Assistant) via telephone, said I helped V7 (Certified Nursing Assistant) transfer R2 from shower chair to bed using a gait belt. I asked V7 if she needed help with R2, V7 said no, I left the room. 11/13/2024, at 11:34 AM, V7 (Certified Nursing Assistant) said I gave R2 his shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed to ensure one [R2] of 3 residents were free from physical abuse. R1 clinical record indicates in part; R1 was admitted on [DATE] with the medical diagnosis of bipolar disorder with manic severe, psychotic features, restlessness, agitation, disorientation, Parkinson's Disease with dyskinesia, cognitive communication deficit, weakness, and essential hypertension. Minimum data set brief interview dated 9/4/24 scored [7] indicates R1 is moderately cognitively impaired. R1's care plan indicates in part: Abuse and Neglect 8/25/24- R1 became physically aggressive toward female peer. R1 was sent to the hospital for combative behavior, and was diagnosed with urinary tract infection, and treated with antibiotics. R1 needs verbal reminders to engage in activities due to memory deficit. R1 Progress note- 8/25/2024 11:05 Nurses Note Note Text: R1 was sitting by her room in the hallway, when writer was informed by staff that resident smack another resident [R2] that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to ensure employees' personal food items were not stored in the Kitchen's walk-in cooler; failed to ensure the ceiling is not leaking and the drainage pipe is not clogged at the dishwashing area inside the kitchen in an effort to prevent food borne illnesses. These failures have the potential to affect all residents taking oral nutrition at the facility. Findings include: The (09/08/2024) census report documented that there were 204 residents at the facility. The (09/09/2024) Diet Type Report documented that there were 3 residents not taking oral nutrition at the facility. On 09/08/2024 at 9:21am, there were 4 small food baskets inside the walk-in cooler with V9's (Cook), V11's (Dishwasher), V12's (Dietary Aide), and V14's (Cook) names. V9 stated these (small food baskets) are for the Kitchen staff. They (facility) let us (Kitchen staff) keep our food in the walk-in cooler because we (Kitchen staff) don't have a place to keep our food. On 09/09/2024 at 9:43am, there was a puddle of water by the dishwashing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess a resident's ability to safely self-administer medications which affected one resident (R63) when reviewed for self-administration of medications in the total sample of 76 residents and has the potential to affect all 52 residents on the 4th floor in the facility. Findings include: On 9/8/24 at 10:13 am, V22 (Registered Nurse, RN) stated that the residents on the 4th floor are primarily residents with dementia. On 9/8/24 at 11:21 am, this surveyor entered R63's room via an open door and observed R63 laying in bed. This surveyor observed a clear medicine cup containing 5 medication pills on top of the nightstand (3 drawers) near R63's bed. The clear medication cup (30 milliliters) contained the following: one round light pink pill, one round dark pink pill, 2 round brown pills, and one red capsule. This surveyor went to the doorway to the hall and requested that V24 (Certified Nursing Assistant, CNA) who was walking by to enter R63's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to assure that emergency medical equipment stored to be used in emergency basic life support was checked daily. This deficient practice has the potential to affect all Fifty seven residents that reside on the 3rd floor of the facility. Findings include: On [DATE] at 10:50am crash cart checklist observed with daily checks only for [DATE], [DATE], and [DATE]. Observed missing crash cart daily checks for [DATE], [DATE], [DATE], [DATE] and [DATE]. On [DATE] at 11:01am V4 Licensed Practical Nurse (LPN) stated, The crash cart should be checked every day. The crash cart should be checked every day to make sure we (staff) have supplies in case of an emergency. When the crash cart is not checked and it's an emergency the resident could be in danger. On [DATE] at 10:46am V2 Director of Nursing (DON) stated, The crash carts have basic things for emergencies. The crash carts have oxygen tubing, IV (intravenous) starter kits, IV fluids, the suction machine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a safe environment with unsecured shaving razors left in the unlocked shower room; failed to provide a safe environment with liquid body soap left unsecured in a drinking cup in a resident's room and in the unlocked shower room; failed to provide a safe environment with the laundry chute left unlocked accessible to residents; failed to implement care planned fall precaution interventions; failed to update a care plan with an observed fall intervention in place; and failed to follow the facility's fall prevention policy and procedure. These failures affected two residents (R14, R146) and have the potential to affect 57 residents on the 2nd floor, 57 residents on the 3rd floor and 52 residents on the 4th floor. Findings include: On 9/8/24 at 10:49 am, this surveyor observed R146's door closed, and a contact isolation sign posted outside R146's closed door. This surveyor donned appropriate personal protective equipment (PPE) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure the nebulizer mask was contained, failed to ensure the oxygen tubings and humidifier bottles were labeled with dates when changed, and failed to ensure oxygen tubings and humidifier bottles were changed per facility policy. These failures affected 4 (R36, R142, R163, and R303) residents reviewed for respiratory care in the total sample of 76 residents. Findings include: On 09/08/24 at 11:14 AM, R142's nebulizer mask was on top of R142's night stand, not contained. On 09/08/24 at 11:16 AM, this observation was pointed out to V15 (Registered Nurse). V15 stated her (R142)'s nebulizer mask is not in plastic container. On 09/10/2024 at 2:53pm, V2 (Director of Nursing) stated the nebulizer mask should be in a plastic container when not in use to prevent cross contamination. It is an infection control issue if not contained. R142's (Active Orders as of: 09/09/2024) Order summary Report documented, in part Diagnoses: (include but not limited to) chest pain, COPD (chronic Obstructive Pulmonary disease), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to monitor personal refrigerator temperature logs for five residents; and failed to ensure that personal refrigerators had a refrigerator thermometer for three residents. These failures affected five residents (R17, R36, R101, R110, and R117) out of 76 residents in the total sample. Findings include: R101 has a diagnosis which includes but not limited to unspecified dementia, gastrostomy status, unsteadiness on feet, supraventricular tachycardia, generalized anxiety, post covid condition, and gastritis. R101 Brief Interview for Mental Status (BIMS) dated 07/19/24 documents that R101 does not have a BIMS score and indicates that R101 has memory problems. On 9/08/2024 at 10:25am surveyor observed R36's personal refrigerator without a thermometer and a temperature log. On 9/08/2024 at 10:33am surveyor observed R17's personal refrigerator without a thermometer and a temperature log. On 9/08/2024 at 10:35am V5 (Certified Nursing Assistant-CNA) stated resident's personal refrigerators are supposed to have a temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure cigarette butts were contained and not blown towards the generator's fuel tank in an effort to prevent fire. This failure has the potential to affect all residents residing at the facility. Findings include: On 09/09/2024 at 9:36am with V9 (Cook) at the facility's docking area, noted a big red tank with signs posted FLAMMABLE. KEEP FIRE AWAY and '270GHL'. Cigarette butts were noted inside the trash can adjacent to the fuel tank, under the fuel tank, on the drain cover, and on the surrounding of the docking area. These observations were pointed out to V9. V9 stated that's Maintenance's job. This surveyor called for the maintenance. On 09/08/2024 at 9:47am with V10 (Dishwasher) translating for V13 (Maintenance). This surveyor pointed out to V13 the cigarette butts under the fuel tank, inside the plastic trash can, drain cover, and on the surrounding of the docking area. V13 stated staff are smoking close to the docking area and the wind blows the cigarette butts towards the fuel tank. I (V13) don't know…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain residents' call lights within reach of residents to use for staff assistance which affected two residents (R63, R303) in the total sample of 76 residents when reviewed for accommodation of needs. Findings include: On 9/8/24 at 11:21 am, this surveyor entered R63's room and observed R63 laying in bed. R63's red call light string is observed attached to the call light activator (on the wall) and is looped through hook on the wall to extend the red call light string towards R63 in bed; however, R63's red call light string is observed hanging on the opposite side of R63's nightstand table (3 drawers) which is clearly out of R63's reach in bed. This surveyor went to the doorway to the hall and requested that V24 (Certified Nursing Assistant, CNA) who was walking by to enter R63's room. When asked V24 where is R63's call light, V24 retrieves the red call light string from the behind R63's nightstand table and clipped it to R63's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident has a physician's order for a code status (Full Code or DNR, Do Not Resuscitate) in the resident's electronic medical record (EMR) which affected one resident (R196) in the total sample of 76 residents reviewed for advanced directives. Findings include: On [DATE] at 2:11 pm, V19 (Licensed Practical Nurse, LPN) and V37 (LPN) were observed sitting at the nurse's station on R196's floor. This surveyor asked V37 how does V37 know the code status of V37's assigned residents, and V37 stated, We (nurses) know from here. It comes from here, as V37 is pointing to the computer screen with the electronic medical record (EMR) system is visible. V37 stated that the resident's code status for full code (life-sustaining treatments) or DNR (not providing certain treatments and/or allow natural death) is listed on the profile screen for each resident which is the first screen the nurse sees when viewing each resident's EMR. V37 stated, There is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete sections of a resident's minimum data set accurately to reflect the resident's health status. This failure has the potential to affect 1 resident (R153) in a sample size of 76. Findings include: Record review of R153's admission Record documents in part the following diagnosis: hemiplegia and hemiparesis following cerebral infarction affecting the left-non dominant side, dementia in other diseases classified elsewhere, unspecified psychosis. Record review of R153's Minimum Data Set (MDS) dated [DATE] documents in part that R153 has clear speech (distinct intelligible words), is able to be understood, and able to express ideas and wants. Additionally, R153's MDS dated [DATE] documents that the Brief Interview for Mental Status (BIMS) should not be completed, resident is rarely/never understood (incongruent data). On 9/8/2024 at 10:59 AM, V6 (Registered Nurse Supervisor) stated that R153 is hard to understand when speaking and can't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to refer one resident R170 to the appropriate state designated authority for a Level II PASARR (Preadmission Screening and Annual Resident Review) evaluation and determination after R170 was diagnosed with a new mental disorder. This deficient practice affected one resident (R170) in a total sample size of 76 residents. Findings include: R170's PASARR dated 03/03/23 documents in part, PASRR Level I Determination: No Level II Required - No SMI (Serious Mental Illness)/ID (Intellectual Disability)/RC (Related Condition). R170's admission date to the facility is 03/04/2023. R170's medical diagnosis with dates include but are not limited to Chronic Obstructive Pulmonary disease (03/09/23), Other Asthma (03/04/23, Schizoaffective Disorder (03/09/23), Paranoid Schizophrenia (04/18/23), Other Schizophrenia (04/18/23), Bipolar Disorder Current Episode Mixed Severe Without Psychotic Features (04/18/23), Major Depressive Disorder (04/18/23), Anxiety Disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a pre-admission screening and resident review (PASARR). This failure affects 1 resident (R153) in a sample of 76. Findings include: Record review of R153's admission Record documents in part the following diagnosis: major depressive disorder, unspecified psychosis not due to a substance or known physiological condition. R153' Face Sheet documents R153 was admitted to the facility on [DATE]. Record review of R153's electronic medical record does not indicate a PASARR was completed. On 9/10/24 at 9:53 AM, V27 (Assistant Administrator) affirmed that there was not a Level I PASARR completed for R153 prior to the start of the survey. V27 provided a Level I PASARR that documents in part a submission date of 9/9/2024 and determination outcome for R153 dated 9/10/24. Record review of facility provided policy titled, PASARR Guideline (Revised 12/2022) documents in part, The PASARR process consists of the completion of a Level I screen per State and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to invite and conduct care plan conferences to include the resident in development of their plan of care. This failure affects 1 resident (R136) in a sample of 76. Findings include: Record review of R136's admission record documents in part, the following diagnosis: hemiplegia and hemiparesis following cerebral infarction affective left-non dominant side, unspecified dementia without behavioral disturbance, protein calorie malnutrition, and osteoarthritis of the left hip. Record review of R136's minimum data set (dated 8/16/24), documents in part a brief interview of mental status score of 11, indicating that R136 is cognitively impaired. On 9/8/2024 at 10:19 AM, R136 stated that R136 has never been invited to participate in the development of R136's plan of care. R136 denied ever participating in a plan of care meeting (care conference). R136 affirmed that if there was a meeting held to discuss R136's plan of care, R136 would want to participate. Record review of R136's progress notes (care conference notes) document in part…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that two residents (R40 and R199) who depend on staff's assistance for their ADL (Activities of Daily Living) care received shaving. This failure affected two out of 76 residents reviewed for ADL care. Findings include: R40's Brief Interview for Mental Status (BIMS) dated 08/22/24 shows that R40 has a BIMS score of 08 which indicates that R40 has moderate cognitive impairments. R40 has a diagnosis which includes but not limited to: unspecified dementia, major depressive disorder, and bipolar. R199's Brief Interview for Mental Status (BIMS) dated 08/22/24 shows a BIMS score of 6 which indicates that R199 has some cognitive impairments. Surveyor interviewed with R199, and R199 was alert but not able to answer questions appropriately. R199 has a diagnosis which includes but not limited to: need for assistance with personal care, muscle weakness and dementia. On 09/08/24 at 10:16 am, R40 was observed in bed awake, and alert ungroomed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to timely document a skin integrity impairment, failed to document an accurate skin integrity impairment, and failed to follow physician orders for one of four residents (R3) reviewed for incidents/accidents. Findings include: R3's (3/1/24) BIMS (Brief Interview Mental Status) determined a score of 12 (cognition intact). R3's (5/24/24) physician orders include left knee: cover with foam silicon dressing for skin protection. Change every 3 days and as needed. On 5/28/24 at 1:32pm, R3 was observed lying in bed (in high position). Surveyor inquired about the current height of R3's bed V6 (Restorative CNA/Certified Nursing Assistant) stated in part It's kind of high right now and proceeded to lower the bed. As V6 lowered R3's bed, the over bed table (above R3's knees) fell and hit the side rail. Surveyor inquired about R3's (malfunctioning) over bed table V6 responded The tray table got caught underneath there. R3 replied Down in room (prior room number) that happened 3 times and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to implement fall prevention interventions and/or failed to provide supervision for one of four residents (R1) in the sample. Findings include: R1 was admitted [DATE] and discharged [DATE]. R1's diagnoses include but not limited to encephalopathy and (5/12/24) wedge compression fracture of first lumbar vertebra. R1's (3/31/24) BIMS determined a score of 11 (moderate impairment). R1's (3/31/24) functional assessment affirms supervision or touching assistance is required for chair/bed to chair transfer and walking. Partial/moderate assistance is required for toileting. R1's (4/12/24) fall risk assessment determined a score of 11 (at risk). The facility fall log affirms R1 fell on 5/6/24 and 5/12/24. R1's (5/6/24) incident report states patient verbalized she was walking towards the door lost balance and fell. Sent to hospital for evaluation. No witnesses found. R1's (5/7/24) progress notes state returned to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-18 · tag F0558 — failed to accommodate residents' needs and preferences — widespread
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview and record review the facility failed to ensure that the call light was within reach, failed to provide a clean urinal, and failed to ensure that clothing was available for one of three residents (R4) reviewed for accommodation of needs. The facility also failed to provide sufficient towels and/or washcloths this failure affects 207 residents. Findings include: On 11/2/23, IDPH (Illinois Department of Public Health) received allegations that resident call lights are left out of reach and staff are using gowns and/or pillowcases to clean residents due to lack of towels and washcloths. The 12/11/23 facility census includes 207 residents. On 12/11/23 at 11:55am, R4 was lying in bed however the call light was on the floor and out of reach. Surveyor inquired about the location of R4's call light. V6 (CNA/Certified Nursing Assistant) stated, It's by the bed on the floor. Surveyor inquired if R4 could reach the call light. V6 responded, Not from this angle he couldn't. R4 was somewhat covered with a sheet and completely naked. Surveyor inquired if R4 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-18 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview and record review the facility failed to ensure that adequate nursing staff were scheduled on the (4th floor) dementia unit, failed to ensure that sufficient nursing staff were available to meet the needs for two of three dependent residents (R3, R4) reviewed for ADL (Activities of Daily Living) care, failed to ensure that staff were aware of required frequency to check and/or change dependent residents, failed to provide (R4) clothing, failed to ensure (R4's) call light was within reach, failed to provide (R4) a clean urinal, failed to timely identify/report/investigate (R4's) injury of unknown origin, failed to ensure staff use proper transfer techniques to prevent falls/injury, failed to revise (R3's) care plan with appropriate transfer interventions (post rib fractures), failed to offload (R1's) wound as directed, failed to follow (R1's) treatment orders, and failed to provide (R1) timely incontinence care to prevent MASD (Moisture Associated Skin Damage). These failures have the potential to affect 55 (4th floor) residents. Findings include: On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-18 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility to provide a safe environment for residents, staff and the public by blocking an egress door on the 4th floor stairwell. This failure affects 55 residents living on the 4th floor. Findings include: On 12/11/23 at 10:45AM The 4th floor stairwell exit door (next to RM [ROOM NUMBER]) was observed closed and blocked with a soiled linen cart. Surveyor was unable to open the door from the stairwell side. The door was forced open. On 12/11/23 at 10:50AM V1 (Administrator) stated, the staff are not supposed to block the stairwell doors. They probably do that to prevent the confused residents from trying to exit the door. I will address that issue. Facility policy titled Exits or Means of Egress states including: 3. All personal shall keep exits clear at all times. Exit doors should never me blocked , even briefly. 4. Whoever discovers a blocked exit shall clear the exit, if possible, and report the finding to his or her Immediate Supervisor or to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review the facility failed to implement the grievance policy and failed to investigate reported allegations for one of three residents (R1) reviewed for concerns. Findings include: The 12/11/23 facility census includes 207 residents. On 11/13/23, IDPH (Illinois Department of Public Health) received allegations that R1 is not provided appropriate wound care and bed sores are deteriorating. The facility Social Worker is unavailable and not following up after several messages were left. On 12/12/23 at 1:09pm, the complainant stated A few weeks ago (mid-November 2023) he (R1) was complaining about having sores on his bottom, so I tried to call the facility to try to coordinate with the Social Worker there (facility) and wasn't able to get a hold of anyone. On 12/13/23 at 1:42pm, surveyor reviewed R1's (November 2023) social service progress notes however concerns were excluded. V18 (Social Service Director) affirmed a message was received from the complaint (regarding R1's care) and V2 (Director of Nursing) was allegedly informed however V2 affirmed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview and record review the facility failed to provide ADL (Activities of Daily Living) care to two of three dependent residents (R3, R4) reviewed for ADL care. Findings include: R4's diagnoses include dementia, lack of coordination, abnormalities of gait/mobility, and need for assistance with personal care. R4's (10/30.23) functional assessment affirms moderate assistance is required for dressing and maximal assistance is required for toileting. On 12/11/23 at 11:55am, R4 was somewhat covered with a sheet and completely naked. Surveyor inquired if R4 was dressed. V6 (CNA/Certified Nursing Assistant) removed R4's sheet and replied, He doesn't have on any clothes, he doesn't have nothing on. Surveyor inquired why R4 was not dressed. V6 stated, He says it be hot, so he doesn't wear them, he takes the clothes off however there were no clothes present. Surveyor observed a large bruise on R4's right arm and requested the assigned Nurse. V6 left the room (without assisting R4) and did not return. R4 sat up, put a pull-up on and walked to the doorway…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow their policy and procedure for labeling, dating, and storing food item to ensure that food is labeled, dated and discarded after use by date; failed to ensure that resident's dishes and utensils were sanitized at a safe water temperature required for operating dishwashing machine. These failures have the potential to affect 190 residents living in the facility with 3 residents on Nothing by Mouth (NPO) for a total facility's census of 193 dated 10/29/23. The findings include: On 10/29/23 at 9:05 am Toured Kitchen with V12 (1st cook) stated that he has been working in the facility for 13 years. Observed with 2 garbage containers by the entrance with no lids / cover. Observed another garbage container by the refrigerator that was not covered with garbage / waste in it. Walk in freezer with open ice cream that was not dated, mixed vegetables not labeled or not dated, box of empanadas with use by date of 9/10/23. V12 stated that food items should be dated, labelled, and discarded after use by date. Walk in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure a resident (R100) received the correct oxygen flow rate as ordered by the physician and to properly label oxygen tubing for 4 (R20, R100, R120, R172) out of 4 residents reviewed for oxygen use in a sample of 35. Findings Include: R100's clinical records show R100 has listed diagnoses not limited to Dementia, Emphysema, Chronic Obstructive Pulmonary Disease, and Anemia. R100's physician order sheet (POS) reads in part: May give oxygen (O2) at 2 liters per minute (LPM) ordered on 10/26/23. R100's Minimum Data Set (MDS) dated [DATE] shows R100 is cognitively impaired and requires extensive with two staff assistance with bed mobility, transfer, and personal hygiene. On 10/29/23 at 11:20 AM, Surveyor entered R100's room with V10 (Licensed Practical Nurse). R100 was receiving supplemental O2 via nasal cannula at 1 LPM. R100's oxygen tubing had no label with the date when it was last changed. V10 stated that R100 should be getting 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-01 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to a.) ensure controlled substances were counted, and documented, at the beginning and end of each shift for 13 out of 88 shifts and b.) keep an accurate count of all narcotic medications. These failures have the potential to affect 64 residents. Findings include: On 10/29/2023 at approximately 10:50AM, surveyor located on the 3rd floor of the facility with V6 (LPN/Licensed Practical Nurse). V6 stated that he did not perform a narcotic drug count. V6 was responsible for the 3rd floor short side medication cart (Rooms 301-329). On 10/29/2023 at approximately 10:50AM, review of the Shift Change Accountability Record for Controlled Substances sheet for the month of October 2023 for cart identified as short side medication cart located on the 3rd floor of the facility indicated for 11 shifts in October 2023, nurses had not counted and documented the controlled substances. The following dates were missing signatures: On 10/21/23, 3rd shift (11pm-7am) On 10/22/23, 1st shift (7am-3pm) On 10/24/23, 2nd shift (3pm-11pm) and 3rd shift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-01 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to a.) ensure medications were locked and secured while unattended, b.) refrigerate an unopened insulin pen and label liquid medication that had been open in two of four medication storage rooms reviewed for medication labeling and storage and c.) ensure expired medications in supply for use were discarded. These failures have the potential to affect 78 residents residing in the facility. Findings Include: On 10/29/2023 at 9:34AM, surveyor located on the fourth floor of the facility. V10 (Licensed Practical Nurse/LPN) observed leaving medication cart (identified as 4th floor short side medication cart) unlocked and unattended. V10 states that she does not have an excuse for leaving the medication cart unlocked and unattended and it should be locked at all times when not in attended. V10 states that residents can potentially get access to the medications and there could be lots of consequences if the cart is left unlocked and unattended. The following was observed on the 4th floor short side medication cart:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to clean and disinfect reusable equipment (blood pressure cuff device) used by two residents (R14, R197). The facility also failed to follow their policy and procedure for Enhanced Barrier Protection to ensure that PPE (Personal Protective Equipment), including gowns and gloves available in the hallways between resident's rooms for 2 (R103 and R153) residents. This failure could potentially affect 38 residents residing on 1st floor for facility's census dated 10/29/23. The findings include: R103's health record documented admission date of 10/1/23 with diagnoses including but not limited to Osteomyelitis, Type 2 diabetes mellitus with other specified complication, Cellulitis of left lower limb, Non-pressure chronic ulcer of skin of other sites with unspecified severity, Type 2 diabetes mellitus with foot ulcer, Encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, Morbid (severe) obesity due to excess calories, Other asthma, Muscle weakness (generalized), Other abnormalities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-01 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed to provide eligible residents and/or resident representatives education regarding the benefits and potential side effects of all available pneumococcal vaccinations and assess eligibility and offer pneumococcal vaccinations to 4 (R141, R192, R193, R195) of 5 residents reviewed for pneumococcal vaccinations. Findings Include: 1. R141's Electronic Health Records (EHR) show R141 was admitted to the facility on [DATE] and is [AGE] years of age with diagnoses that included but were not limited to: acute pyelonephritis, hyperlipidemia, essential hypertension, and muscle weakness. R141's current physician orders with active orders as of 10/30/23 revealed R141 had no orders to receive pneumococcal vaccination. Further review of R141's EHR revealed no documentation indicating the facility assessed R141's eligibility to receive the pneumococcal vaccination and/or that R141 or R141's representative was provided education related to the pneumococcal vaccination. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-01 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record reviews, the facility failed to document the information on the residents' COVID-19 vaccine and failed to document if education was provided regarding the benefits and potential risks associated with the COVID-19 vaccine to 4 (R141, R192, R193, R195) out of 5 residents reviewed for COVID-19 immunizations. Findings Include: On 10/30/23 at 10:41 AM, R141, R192, R193, and R195's electronic health records (EHR) were reviewed and revealed no documentation regarding each dose of COVID-19 vaccine administered to R141, R192, R193, and R195 or if they did not receive the COVID-19 vaccine due to medical contraindications or refusal. R141, R192, R193, and R195's EHR also do not have documentation if education was provided to them or their representatives regarding the benefits and potential risks associated with the COVID-19 vaccine. There were no COVID-19 consents found in R141, R192, R193, and R195's EHR. The facility's spreadsheet for all residents' COVID-19 vaccination status provided by V3 (Assistant Director of Nursing/Infection Preventionist) shows R141,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to assist two residents with activities of daily living by failing to (a) assist in feeding one resident (R138) who requires extensive assistance with eating, (b) failing to elevate the head of the bed to 90 degrees for one resident (R48) while eating. This deficienct practice has the potential for R48 to experience aspiration while eating and subject R138 to malnourishment. Findings include: a) On 10/30/23 at approximately 9:00 AM, surveyor observed R138 lying in bed. Observed substantial tremor in R138's right arm/hand. R138 was arousable to hearing R138's name. R138's breakfast tray was sitting on the sink/face bowl in R138's room, intact/not served. On 10/30/23 at 9:12 AM, V32 (Restorative) was observed in R138's room applying a splint to R138's right hand. V32 stated V32 was only in the room to apply R138's splint. On 10/30/23 at 9:32 AM, V31 (Certified Nursing Assistant) stated V31 had not fed R138 because R138 was sleeping and said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that PICC (Peripherally Inserted Central Catheter) line dressing was dated once changed. The facility also failed to ensure that arm circumference and PICC line catheter were measured as ordered. This failure can potentially affect 1 (R103) resident in a sample of 35. The findings include: R103's health record documented admission date of 10/1/23 with diagnoses including but not limited to Osteomyelitis, Type 2 diabetes mellitus with other specified complication, Cellulitis of left lower limb, Non-pressure chronic ulcer of skin of other sites with unspecified severity, Type 2 diabetes mellitus with foot ulcer, Encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, Morbid (severe) obesity due to excess calories, Other asthma, Muscle weakness (generalized), Other abnormalities of gait and mobility, Skin graft infection, Essential (primary) hypertension, Other symptoms and signs involving cognitive functions and awareness, Hypo-osmolality and hyponatremia, Post…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure the proper amount of fabric layers were used for one resident (R63) using a low air loss mattress device, and failed to ensure low air loss mattress devices were in the correct settings for 3 (R63, R100, R152) out of 3 dependent residents with current pressure ulcers in a sample of 35 reviewed for pressure ulcer care. Findings Include: On 10/29/23 at 11:20 AM, Surveyor entered R100's room with V10 (Licensed Practical Nurse). R100 was resting in bed. R100's low air loss mattress weight control knob was set to 350 pounds (lbs.). V10 stated that R100 has a sacral wound. At 1:13 PM, R152 was resting in bed. Surveyor checked R152's low air loss mattress with V10 and the weight was set to 120 lbs. At 1:16 PM, V10 stated that the low air loss mattress setting should be based on the resident's weight. On 10/30/23 at 9:43 AM, V15 (Wound Care Nurse) stated that R100 has two unstageable pressure ulcers acquired from the hospital. V15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow their policy and procedure to ensure that resident is not keeping smoking materials for health, safety, and security reasons. This failure could potentially affect 1 (R173) of 1 resident reviewed for smoking in the sample of 35. The findings include: R173's health record documented admission date of 4/19/22 with diagnoses not limited to Chronic obstructive pulmonary disease, Atrial fibrillation, Peripheral vascular disease, Elevated prostate specific antigen, Benign prostatic hyperplasia without lower urinary tract symptoms, Retention of urine, Hyperlipidemia, Essential (primary) hypertension, Personal history of covid-19. On 10/29/23 at 10:42 am Observed R173 sitting up on the side of the bed, alert and verbally responsive. Stated that he is ambulatory. Observed with smoking materials - cigarette and lighter at bedside table. Stated that he is a smoker. On 10/31/23 at 9:41 V25 (Social Service Director) stated that she has been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$67,360 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $19,474 — penalty dated 2024-11-19
  • $47,886 — penalty dated 2024-08-12
  • Medicare payment denial — starting 2024-09-06 for 26 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PAVILION HEALTHCARE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 3 of 53.0≈ chain avg
Staffing 1 of 52.0-1.0 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 4 homes this chain runs (chain average 3.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ILANA D AARON TRUST C/U MAURICE AARON 2014 FAMILY GIFT TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST12%since 12/19/2022
ILANA D AARON TRUST C/U MAURICE AARON 2014 LEGACY GIFT TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST9%since 12/19/2022
STERN, TODDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST6%since 12/19/2022
GRAF, MARCELLAIndividualDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 12/19/2022

CMS files one row per role, so the 6 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$20.8M
Net patient revenuemost recent cost report
+1.0%
Operating marginrevenue minus expenses
$3.5M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 17%Medicare 11%Other / private 72%

This home reported $3.5M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$281per resident / day
operating cost
$8,532per month
≈ monthly operating cost
$284per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145792. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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