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Goldwater Care Danville

620 Warrington Avenue, Danville, IL 61832 · For profit - Limited Liability company · 90 certified beds · (217) 446-0660 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Abuse/neglect citations on record (F0600, F0602) — most recent Nov 2025Resident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0758)4 immediate-jeopardy citations$410,561 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (78) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $410,561 in federal fines (most recent 2026-03-12)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
601 N Logan Ave · (217) 442-4055 · Call to confirm hours
Pharmacy
707 N Logan Ave · (217) 446-3784 · Call to confirm hours
Grocery
501 W Fairchild St · (217) 442-8237 · Call to confirm hours
Park
100 W Ellsworth St · (217) 431-2200 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.0%13.4%15.4%worse
Long-stay residents who lose too much weight21.7%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder1.1%0.9%0.9%worse
Long-stay residents with a urinary tract infection5.0%1.5%2.0%worse
Long-stay residents with depressive symptoms99.2%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.7%3.1%3.3%better
Long-stay residents whose ability to walk worsened27.4%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.9%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine93.8%91.8%95.3%typical
Long-stay residents with pressure ulcers12.3%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control27.2%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.7%21.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.7%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine70.4%63.1%79.4%worse
Short-stay residents rehospitalized after admission29.0%26.1%22.6%worse
Short-stay residents with an outpatient ER visit23.1%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.222.021.67worse
Long-stay outpatient ER visits per 1,000 resident days3.732.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 108 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.3%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
38.7%U.S. median 56.6%
Met the expected recovery
0.22U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 38.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.3%CMS range 49.3–68.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.1–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge38.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened11.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.8–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.78
RN hours/ resident / day
0.45
LPN hours/ resident / day
2.15
Aide hours/ resident / day
3.38
Total nurse hours/ resident / day
0.56
RN hoursweekends
55.7%
Total nursing turnover
65.2%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 77.6 residents a day — about 86% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.38 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.15 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.98 hrs/resident/day on weekends vs 3.55 on weekdays — 16% thinner on weekends. RN hours go from 0.88 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-04-04)
14
at the previous standard inspection (2024-02-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

78 citations, most serious first. The 22 most serious are shown; the remaining 56 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-10-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A partial extended survey was conducted. Failures at this level require two separate deficient practice statements. A. Based on observation, interview and record review the facility failed to reposition a resident timely, prevent cross contamination during wound care, provide the correct wound treatment, complete skin assessments timely, update a resident's care plan with pressure sore interventions, provide wound supplements, obtain ordered laboratory tests timely, and implement care plan interventions for pressure sore care and prevention for one (R4) resident of five residents reviewed for pressure sores. These failures resulted in R4 obtaining 18 separate facility acquired Pressure Sores from January 2025 through September 2025. R4 currently has five facility acquired Stage 4 Pressure Sores and two facility acquired Stage 2 Pressure Sores. The immediate jeopardy began on 8/19/25. V1, Administrator was notified of the Immediate Jeopardy on 9/26/25 at 3:23PM. The surveyor confirmed by observation, interview,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2025-04-04 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level require more that one deficient practice statement. A. Based on observation, interview and record review, the facility failed to follow their Norovirus policy by failing to restrict symptomatic staff from work and handling food, and by failing to implement and follow isolation and contact precautions during a Norovirus outbreak. These failures resulted in R45 contracting Norovirus and subsequently expiring. R45's documented cause of death is listed as Acute Renal Failure related to Viral Gastroenteritis. These failures have the potential to affect all 79 residents who reside in the facility. The Immediate Jeopardy began on 3/19/25 when the facility failed to restrict V20 Dietary Aide from working with gastrointestinal virus symptoms. V1 Administrator was notified of the Immediate Jeopardy on 4/4/25 at 8:15 AM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on 4/4/25, but noncompliance remains at a Level Two because additional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2024-11-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — widespread
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide timely emergency airway management and suctioning for a resident in respiratory distress during a medical emergency. This failure affected one of three residents (R1) reviewed for emergency airway management and has the potential to affect all 77 residents residing in the facility. This failure resulted in R1's subsequent death. The Immediate Jeopardy began on 9/19/24 when R1 aspirated and could not maintain adequate oxygenation. Staff could not locate the suctioning equipment, made multiple trips in and out of R1's room getting missing equipment, and could not get the suctioning equipment functioning therefore delaying emergency airway management and respiratory treatment for R1. V4 Licensed Practical Nurse (LPN) did not notify Emergency Medical Services or V18 Advanced Practice Registered Nurse regarding R1's medical emergency. V2 Human Resources Director was notified of the Immediate Jeopardy on 11/26/24 at 9:32 AM. The surveyor confirmed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to protect the resident's right (R1) to be free from sexual abuse by another resident (R2) by failing to supervise R2, a resident with a known history of behaviors of inappropriate touching towards other residents (R3, R4, R5, R6, R7, R8, R10, R14). R1-R8, R10, and R14 are nine of 14 residents reviewed for abuse in the sample list of 16. These failures resulted in R2 sexually abusing R1 when R2 was left unsupervised. The Immediate Jeopardy began on 5/24/24 when R1 was sexually abused by R2. V1 Administrator was notified of the Immediate Jeopardy on 6/11/24 at 11:21 AM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on 6/13/24, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. Findings include: The facility was previously cited F600D on Facility Reported Incident of April 7,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level required more than one deficient practice statement.A. Based on interview and record review the facility failed to implement diabetic care and follow physician's orders for two of three residents (R1, R3) reviewed for diabetic care in the sample list of four. This failure resulted in R3 being admitted to the intensive care unit for treatment of Diabetic Ketoacidosis. B. Based on observation, interview, and record review the facility failed to timely notify family and physician of a change in condition for one of three residents (R1) reviewed for falls in the sample list of four. This failure resulted in R1 experiencing a delay in treatment of compression fracture following a fall causing R1 increased pain and tearfulness. C. Based on observation, interview, and record review the facility failed to complete neurological assessments and assess blood glucose following falls for two of three residents (R1, R2) reviewed for falls in the sample list of 4. Findings include:The facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R12's Census Detail and Medical Diagnoses List, both dated 5/28/25, document R12 was admitted to the facility 6/4/24 with medical diagnoses including Parkinson's Disease, History of Falling, Difficulty Walking, Lack of Coordination, and Dementia. R12's Fall Risk Assessments List dated 5/28/25 documents no Fall Risk Assessment completed from 9/22/24 through 3/1/25. R12's Fall Risk Assessment dates corresponded directly with the falls experienced by R12 documented in R12's Nurses Progress Notes and Initial Fall Occurence Notes dated 6/14/24, 6/26/24, 7/5/24, 8/13/24, 9/22/24, 3/1/25, 4/4/25, and 5/20/25. The facility's Fall Prevention Program policy dated 11/21/17, provided by V2, Director of Nursing, documents fall risk assessments will be completed on admission, at least quarterly, after each fall incident, and with any significant change in status. On 5/28/25 at 11:18 AM, V20, Director of Operations, stated she had checked with the Regional Nurse and the facility policy, and confirmed the fall risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-12 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer a medication according to manufacturer's directions and failed to utilize PRN (as needed) doses for one resident (R1) of three residents reviewed for medications in a sample list of four residents. This failure caused R1 to receive insufficient dose of medication which lead to increasing signs and symptoms of Parkinson's Disease which caused R1 to be fearful and suffer psychosocial harm. Findings Include: R1's Care Plan updated 4/17/25 includes the following diagnoses: Parkinson's Disease without Dyskinesia, Functional Quadraplegia, Chronic Obstructive Pulmonary Disease, Type II Diabetes Dysphagia, and Dysphasia with a gastrostomy tube. R1's Minimum Data Set (MDS) dated [DATE] documents R1 is cognitively intact and is dependent on staff to complete Activities of Daily Living (ADLs). R1's current physician's orders include an order for Apomorphine HCl (Apokyn)Solution Cartridge 30 MG/3ML Inject 0.6 ml subcutaneously every two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement nutritional interventions, timely implement dietitian recommendations, care plan for weight loss, and timely notify the dietitian, physician, and resident representative of significant weight loss for three of four (R38, R72, R36) residents reviewed for nutrition in the sample list of 51. These failures resulted in ongoing and significant weight loss for R38 and R36. Findings include: The facility's undated Weight Assessment and Intervention policy documents the following: Weights will be monitored at least monthly and as recommended by the interdisciplinary team (IDT). Residents on fluid management programs will be weighed frequently to monitor changes in fluid status and if weight loss is desirable or related to fluid loss, this will be documented. Weights are documented in the resident's medical record. Weight changes of 5% or more will have a re-weigh to verify accuracy. Once the weight change is verified, nursing staff will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pain medication and antifungal medication to one resident (R1) of three residents reviewed for significant medication errors in the sample list of eight. These failures resulted in R1 experiencing pain and continued symptoms of infection. Findings include: R1's undated diagnoses sheet, documents R1's diagnoses as: aftercare following Joint Replacement surgery, presence of Left Artificial Hip Joint, Candidiasis, unspecified, and unilateral Primary Osteoarthritis, left hip. R1's Physician Order Sheet (POS) dated January 2025, documents Hydrocodone/Acetaminophen Oral Tablet 5-325 milligrams (mg), give 5 mg by mouth one time only for pain related to following Joint Replacement surgery, for 1 day, give 2 tablets Hydrocodone/Acetaminophen 5/325 mg one time only dose; start date 1/30/2025, discontinue date 1/31/2025. R1's January 2025, Medication Administration Record (MAR) has no documentation that Hydrocodone/Acetaminophen Oral Tablet 5-325…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete pressure sore treatments for one resident (R2) of one resident reviewed for infection's in the sample list of six. This failure resulted in R2 developing an infection in R2's pressure wound. Findings include: R2's undated diagnosis list includes pressure ulcer left hip stage 4. R2's Wound Culture Left Hip final results dated 12/11/24, document Staphylococcus Aureus and many Gram positive cocci in pairs, chains, and clusters. R2's Medication Administration Record (MAR) dated 12/1/24 - 12/31/24, documents Probiotic Oral Capsule (Saccharomyces boulardii), give 1 capsule by mouth in the morning for wound infection for 14 Days, start date 12/14/2024 8:00 AM. This same MAR documents G (Sulfamethoxazole-Trimethoprim), give 1 tablet by mouth every morning and at bedtime for left hip wound infection for 10 days, start date 12/14/2024, 8:00 AM. R2's Physician Order Sheet (POS) dated 1/16/25, documents R2's treatment order as: wound care: left hip, cleanse with wound cleanser and gauze, apply collagen powder to wound cavity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement fall prevention interventions according to resident's plans of care. This failure affects one resident (R69) out of five reviewed for accidents and falls on the sample list of 50. This failure resulted in R69 experiencing a femur fracture requiring surgical intervention to repair. Findings include: R69's Nurses Notes dated 1/8/24 document R69 was admitted to the facility on this date, 1/8/24. R69's Medical Diagnoses (undated) list documents R69 was admitted to the facility with medical diagnoses including Anxiety, Dementia, Difficulty in Walking, and Osteoarthritis. R69's Fall Risk assessment dated [DATE] documents R69 was at risk for falls. R69's Care Plan, initiated 1/8/24, documents R69 experiences mobility performance deficits related to dementia and de-conditioning. This same Care Plan documents R69 is at high risk for falls with fall prevention interventions initiated 1/8/24 including for R69 to wear non-skid footwear when ambulating or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to re-evaluate a resident's transfer status (R1) and utilize a gait belt to safely transfer a resident (R2). This resulted in R1 sustaining a laceration that required 10 sutures to close the wound and R2 sustaining a fall that resulted in fractures of the right medial and lateral malleolus (ankle). The facility also failed to accurately assess fall history and fall risk, develop, and implement fall interventions, and thoroughly investigate falls for R2 and R3. R1, R2, and R3 are three residents reviewed for falls in the sample list of three. Findings include: 1.) The facility's Report to Illinois Department of Public Health documents on 7/30/23 at 9:45 AM R1 sustained a laceration of the right leg during a transfer. R1 was sent to the emergency room and received 10 sutures. This report documents the cause of R1's laceration was R1 bumped R1's right leg on the bracket of R1's wheelchair during a transfer. R1's emergency room Provider Note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement and care plan fall interventions, accurately complete fall risk assessments, and thoroughly investigate falls for three of three residents (R1, R2, R4) reviewed for falls in the sample list of four. Findings include: The facility's Fall Prevention Program dated 11/28/12 documents a fall risk assessment will be completed quarterly and for any falls, safety interventions will be implemented for at risk residents and fall interventions will be identified on the care plan. This policy documents fall reports will be reviewed to ensure appropriate care and services were provided and to determine possible safety interventions. This policy documents interventions may include prompt call light response, residents who require staff assistance will not be left alone for toileting/showering, and toileting assistance as care planned. This policy documents residents will be checked approximately every two hours or according to their care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician's orders which resulted in repeated significant medication errors for one of three residents (R2) reviewed for medication errors in the sample list of four. Findings include:The facility's Transcription of Physician's Orders policy dated 11/3/22 documents to review the hospital discharge summary and review/clarify the orders with the physician. This policy documents to discontinue previous orders when medication orders change. On 3/9/26 at 8:55 AM R2 stated she had two recent falls. R2 stated during the first fall R2 hit her and on the table and had to go to the hospital where they had to remove the blood; and R2 pointed to her left temple that had dark bruising and scab. R2's care plan dated 10/23/25 documents R2 is at risk for bleeding complications related to anticoagulant use and includes interventions to administer medications as ordered and monitor for signs of bleeding. R2's Hospital Discharge summary dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-26 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the security and proper accounting of a controlled substance (Ativan) for R1. This failure affected one of three residents (R1) reviewed for abuse in the sample of three. This past non-compliance occurred from 8/30/25 to 11/24/25.Findings Include:R1's Facility census documents R1 was admitted to the facility on [DATE] and has the following medical diagnoses; Hospice, Hemiplegia and Hemiparesis, Type 2 Diabetes, COPD, Chronic Respiratory Failure with Hypoxia, Cerebrovascular Disease, Major Depressive Disorder, Obstructive and Reflux Uropathy, Retention of Urine, Obesity, Presence of Urogenital Implants, Delusional Disorders, Presence of Cardiac Pacemaker, Mood [Affective] Disorder, Vascular Dementia, HTN, GERD, Heart Disease, Chronic Kidney Disease Stage 3 and Anxiety Disorder. R1 Minimum Data Set (MDS) dated [DATE] documents R1 Brief Interview for Mental Status (BIMS) score 10, moderate cognitive impairment and received antianxiety medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-10-02 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to sufficiently staff Certified Nursing Assistants (CNAs). This failure affects all 83 residents in the facility. Findings include:On 10/1/25 between 10:30AM and 11:04AM there were a total of 7 CNAs working in the facility; 3 on the East wing, 2 on the Middle wing, and 2 on the [NAME] wing.The facility's Resident Council Meeting Minutes dated 6/30/25, 7/29/25, 8/26/25, and 9/29/25 document concerns regarding call light response times, water not being passed in the evenings, and showers not being given on scheduled shower days. The facility's Facility Assessment Tool dated 2/26/25 documents the facility has 90 licensed beds but does not identify their average daily census. This assessment documents the facility has an average of 10-15 residents with stage three or stage four pressure ulcers. This assessment documents the facility's staffing plan includes eight CNAs on dayshift and six CNAs on nights. The facility's Daily Staffing Sheets dated 9/14/25-10/1/25 document 16 day shifts had less than 8 CNAs and 11 night…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-10-02 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure a medication error rate of less than 5%. A full medication administration observation was completed with three errors out of 28 opportunities resulting in a 10.7% medication error rate. This failure affects one (R11) resident out of seven residents reviewed for medication administration in a sample list of 14 residents. Findings include:R11's Physician Order Sheet (POS) dated September 2025 documents physician orders starting 4/15/25 with no end date to administer Sertraline 175 mg daily, 3/22/25 with no end date to administer Calcium 600 milligrams (mg) + Vitamin D3 20 micrograms (mcg) daily and 7/28/25 with no end date to administer 175 micrograms (mcg) Levothyroxine. This same POS also has a physician order to administer Levothyroxine 225 mcg from 9/11/25-9/18/25 and Levothyroxine 175 mcg from 9/19/25-9/29/25. R11's Medication Administration Record (MAR), dated September 2025, documents that R11 was administered Levothyroxine 225 mcg at 8:00 AM and another dose of Levothyroxine at 8:00 AM (totaling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain Contact Isolation Precautions for one (R4) resident out of four residents reviewed for Infection Control in a sample list of 14 residents.Findings include:R4's Electronic Medical Record (EMR) documents the following medical diagnoses: fusion of the spine (lumbar region), spondylolisthesis, Parkinson's disease without dyskinesia, hypokalemia, anemia, vascular dementia, Escherichia coli, methicillin-susceptible Staphylococcus aureus infection, disorders of muscle, dysphagia (oropharyngeal phase), difficulty in walking, abnormal posture, reduced mobility, and pressure ulcers on the right buttock, left hip, sacrum, and left ankle.R4's Minimum Data Set (MDS), dated [DATE], documents R4 as severely cognitively impaired. The same MDS notes that R4 is completely dependent on staff for assistance with eating, oral hygiene, toileting, dressing, personal hygiene, and bed mobility.R4's Physician Order Sheet (POS), dated September 2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-25 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to report an allegation of neglect and injuries of unknown origin to the administrator and state survey agency for three of five residents (R1, R2, R3) reviewed for resident rights in the sample list of five residents. Findings include: The facility's Abuse Prevention and Reporting - Illinois policy dated 10/24/22 documents neglect is the failure to provide goods and services to a resident that are necessary to avoid physical harm, pain or mental anguish; this includes withholding of adequate medical care, assistance with activities of daily living, and deprivation of goods/services by staff. This policy documents employees are required to report allegations or suspicions of potential abuse/neglect immediately to the administrator. This policy documents abuse allegations or incidents that result in serious bodily injury will be reported to the Department of Public Health immediately, but no more than two hours after the allegation; or within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-25 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement physician's orders and complete neurological assessments for three of four residents (R2, R4, R5) reviewed for injuries in the sample list of five. Findings include: 1.) On 6/24/25 at 11:07 AM R4 was sitting on the side of bed and R4 had adhesive strips covering a small scabbed wound on R4's forehead. There was an arm sling on the seat of R4's wheeled walker. R4 stated R4 fell while R4 was walking in her room, moving things from a dresser drawer to R4's closet. R4 stated R4 did not ask for staff assistance, but staff were in the hallway outside of R4's door at that time. R4 hit her head on the floor and received stitches at the emergency room. R4 stated R4's left arm was hurting but is feeling better now, x-rays were completed and showed no fractures. R4 stated R4 is no longer wearing the sling to her left arm. R4's Nursing Note dated 6/16/25 at 5:30 PM documents R4 stated R4 was trying to get dressed, lost balance and fell. R4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-25 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure confidentiality/privacy of resident information for one of five residents (R1) reviewed for resident rights in the sample list of five. Findings include: R1's Minimum Data Set, dated [DATE] documents R1 has severe cognitive impairment. On 6/24/25 at 9:18 AM V6 Certified Nursing Assistant (CNA) stated R1 had a history of abusing/molesting R1's children prior to admitting to the facility, and this was reported to V6 by an unidentified hospice nurse. V6 stated R1 was having behaviors that caused V30 (R1's Family) to remember past experiences. V6 stated staff aren't suppose to discuss resident information with other staff in the hallways, this has happened, we all have done it. On 6/24/25 at 9:36 AM V5 CNA stated a few months ago V5 overheard unidentified staff talking about R1 having a history of abuse towards R1's family. V5 stated staff are not suppose to discuss resident information amongst each other or with family/visitors. On 6/24/25 at 10:03…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-25 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow their abuse policy for reporting, investigating, and documenting injuries of unknown source for one of four residents (R3) reviewed for injuries in the sample list of five. Findings include: The facility's Abuse Prevention and Reporting - Illinois policy dated 10/24/22 documents injuries of unknown source are when the source of the injury was not observed or could not be explained by the resident, and the injury is suspicious due to the extent or location of the injury (an area not generally susceptible to injury/trauma) or the number of injuries at one particular point or incidents of injuries over time. This policy documents the same time frames for reporting and investigating abuse will be followed for injuries of unknown source and the resident's physician and representative shall be notified, if necessary. This policy documents at a minimum, attempt to interview the person who reported the incident, anyone who likely has direct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 56 citations
  • Potential for harm · D2025-06-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to thoroughly investigate injuries of unknown origin for two of four residents (R2, R3) reviewed for injuries in the sample list of five. Findings include: The facility's Abuse Prevention and Reporting - Illinois policy dated 10/24/22 documents employees are required to report allegations or suspicions of potential abuse/neglect immediately to the administrator and abuse incidents/allegations will be investigated. This policy documents injuries of unknown source are when the source of the injury was not observed or could not be explained by the resident, and the injury is suspicious due to the extent or location of the injury (an area not generally susceptible to injury/trauma) or the number of injuries at one particular point or incidents of injuries over time. This policy documents the same time frames for reporting and investigating abuse will be followed for injuries of unknown source. This policy documents at a minimum, attempt to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to thoroughly investigate a fall to identify the root cause and determine appropriate post fall interventions for one of three residents (R4) reviewed for falls in the sample list of five. Findings include: On 6/24/25 at 11:00 AM R4 was in bed and stated R4 needed to use the bathroom. R4 was asked to turn her call light on and R4 demonstrated ability to activate her call light. V21 Human Resources entered R4's room and instructed R4 to wait for nursing staff assistance. R4 did not wait for staff assistance and self ambulated to the bathroom with her wheeled walker. At 11:07 AM R4 was sitting on the side of bed and R4's wheeled walker was at the foot of R4's bed. R4 had adhesive strips covering a small scabbed wound on R4's forehead. R4 stated R4 fell while R4 was walking in her room, moving things from a dresser drawer to R4's closet. R4 stated R4 did not ask for staff assistance, but staff were in the hallway outside of R4's door at that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain an accurate medical record for one of three residents (R4) reviewed for falls in the sample list of five. Findings include: The facility's undated Neurological Assessment policy documents to complete neurological assessments when a resident experiences a head injury or when ordered by a physician for a change in resident's condition. This policy documents to observe, assess and document the resident's level of consciousness, speech, pupils, hand grasps and vital signs as part of this assessment. The facility's undated Medical Record Policy documents the facility will maintain complete and accurate resident medical records, and in accordance with applicable federal and state regulations. R4's Minimum Data Set, dated [DATE] documents R4 has severe cognitive impairment. R4's Nursing Notes document on 6/16/25 at 5:30 PM R4 lost balance and fell, neurological assessments were initiated and R4 was transferred to the hospital. R4 returned to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to verify placement of a gastric feeding tube prior to instilling flush and medications and failed to flush the tube between medications for one resident (R1) of three residents reviewed for medication administration in a sample list of four. Findings Include: The facility's policy Medication Administration -Gastrostomy or Nasogastric Tube reviewed 8/3/20 states Check tube for proper placement: Aspirate to visually verify stomach contents. Gastric fluid normally appears clear or yellow with mucus or may appear milky if residual remains from previous feeding. Aspirated contents must be returned to the stomach to maintain ph (Acid Base Balance), fluid and electrolyte balance. This policy also states if more than one medication is being given at a dosing time, administer each medication separately, flushing the tube with approximately 10 milliliters of tepid water between medications, or enough to clear the tubing. Tablets will finely pulverize and disperse well in tepid water. On 5/8/25 at 11:45AM V7, RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Interview, and record review the facility failed to implement enhanced barrier precautions (EBP) for one resident (R2) of three residents reviewed for EBP in a sample list of three residents. Findings include: R2's current diagnoses list includes the following diagnoses: Dementia, Benign Prostatic Hypertrophy with Hyperplasia of the Lower Urinary Tract, Obstructive and Reflux Uropathy. R2's Physician's Orders for April 2025 include a physician's order for a Suprapubic Catheter. On 4/17/25 at 9:05AM V5, RN completed suprapubic catheter care for R2. V5 washed hands, donned gloves, removed the old dressing, cleaned the stoma and tubing with wound cleanser, rewashed hands, donned clean gloves, applied the stoma dressing as ordered, removed gloves, and washed hands per protocol. V5 did not wear a gown to complete this procedure. Isolation linen and trash containers were in R2's room and a cart with isolation supplies were outside R2's door. There was sign on R2's door indicating transmission-based precautions are in place. Per lab results dated 2/19/24 R2 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-04 · tag F0659 — widespread
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the licensed staff maintains a current state license. This failure has a potential to affect all 79 residents in the facility. Findings include: On [DATE], V42's employee file was requested and reviewed. V42's file contained the nursing license verification of LPN (Licensed Practical Nurse) license was conducted through the Illinois Department of Federal Professional Regulations site on [DATE]. The license verification showed V42's LPN license will expire on [DATE]. A copy of V42's nursing license was in the employee file with an expiration date of [DATE]. On [DATE] at 2:55 PM, V41 Human Resources stated that the professional licenses are kept in the employee file and in a binder. V41 checked the license binder and was unable to locate the new nursing license for V42. V42's employee file contained the nursing license that expired on [DATE]. On [DATE], V42's timecard and the facility daily staffing logs shows that V42 worked in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-04 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to administer medications timely, as ordered, and in accordance with pharmacy instructions resulting in five medication errors out of 25 opportunities, a 20% medication error rate. This failure affects two of five residents (R14, R47) reviewed for medication administration in the sample list of 51. Findings include: 1.) On 4/01/25 at 8:45 AM V13 Registered Nurse (RN) prepared R14's medications. V13 obtained a vial of R14's Cyclosporine 0.05% eye drops and the box contained a label to turn the vial upside down several times prior to use. V13 placed two pumps of topical menthol 5% gel into a medication cup. V13 did not turn the Cyclosporine vial upside down several times prior to administering one drop into R14's eyes. V13 applied the topical menthol gel to R14's knees. R14's April 2025 Medication Administration Record (MAR) documents R14 receives Cyclosporine 0.05 % one drop each eye twice daily and Biofreeze Pain Gel 4% menthol topically to knees four times daily. On 4/01/25 at 9:51 AM V13 verified menthol 5% gel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to label insulin vials with opened dates, appropriately store medications and destroy discharged resident medications for four of six residents (R187, R186, R47, R82) reviewed for medication storage in the sample list of 51. Findings include: 1.) On 04/01/25 at 1:57 PM the Middle Hall medication room was observed with V47 Licensed Practical Nurse. There was a bottle of R186's Clindamycin 300 milligrams (mg) containing three capsules. There was a bag of three vials of Ceftriaxone 1 gram labeled with R187's name. V47 stated these residents are no longer in the facility and have not been here since V47 started working in the facility a few months ago. V47 stated night shift is suppose to send medications back to the pharmacy. R187's Census documents R187 discharged from the facility on 12/13/24. R186's Census documents R186 discharged from the facility on 12/18/24. On 4/2/25 at 11:42 AM V8 Assistant Director of Nursing (ADON) stated after a resident discharges their medications should be returned to the pharmacy. If…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide care in a manner and environment that promotes resident's independence and dignity while dining for two (R7, R46) of 18 residents reviewed for residents' rights in a sample size of 51. Findings include: R7's care plan, dated 12/7/24, documents R7 has a diagnosis of Multiple Sclerosis and bilateral cataract age related disease. R7 is a social person and enjoys people. R46's care plan, dated 9/17/24, documents R46 is a social person and enjoys people. R46's has a diagnosis of severe protein deficiency malnutrition as well as a diagnosis of dysphagia that requires assistance and supervision with fluid intake and meals. On 03/31/25 at 12:15 pm The noon meal in the main dining was served. R7 and R46 were served plated meals on cafeteria style trays, while other residents seated at the same table were served by removing plates from trays and placing in front of resident along with utensils needed for the meal. R7 was not properly positioned in a low seated wheelchair resulting in R7's shoulders being level…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to develop an individualized care plan that included interventions for end of life care. This failure has the potential to affect one (R76) of one resident reviewed for Hospice on a sample list of 51. Findings include: The hospice admission evaluation note dated 1/8/25 documents that R76 was admitted to (Hospice Company). On 04/01/25 at 01:14 PM, V2, Director of Nursing (DON) stated that the facility communicates with the Hospice team via a communication book and that R76's care plan should be in the communication book. V2 provided the communication book and there was no communication found on R76. On 04/02/25 at 09:21 AM , V9 Registered Nurse/Care Plan Coordinator stated that R76 is on hospice and should have a care plan with interventions in place. V9 stated V9 is new to this position, V9 started in January 2025 and is trying to catch up. On 04/02/25 at 09:31 AM, V2, stated that R76 should have had a care plan put in place when R76 was admitted to hospice. On 04/02/25 at 1:53 PM, V2 provided R76's hospice plan of care dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to review and revise a Care Plan in a timely manner for one (R76) of eighteen residents reviewed for advanced directives on the sample list of 51. 04/01/25 01:21 PM, R76's Care Plan dated 1/9/25 documents that R76 is a full code. On 04/01/25 at 12:48 PM, R76's medical record documents that she signed a code status form on 1/3/25 documenting that R76 doesn't want to be resuscitated. On 4/2/25 at 12:45 PM, V9 Care Plan Coordinator stated that social services usually take care of getting a resident's code status form signed and put into the medical record. V9 stated that she noticed today that R76 was a full code on the care plan. V9 stated the code status should have been updated on the care plan as soon as possible after it was signed. On 4/2/25 at 12:50 PM, V28 Social Services stated that she should have entered R76's code status in the medical record.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review the facility failed to provide oral care for one (R55) of 24 residents reviewed for ADL (Activities of Daily Living) care in a sample list of 51. Findings Include: The facility's policy Oral Hygiene updated 1/1/14 states: Oral care is an essential part of morning and evening care. Note: Some residents may require oral hygiene after each meal due to inability to rinse out food debris. R55's current diagnosis list includes the following diagnoses: Dysphagia following Cerebral Vascular Accident, Seizures, Anxiety, and Dementia with Behaviors. On 1/31/25 at 10:00AM R55 was lying in bed sleeping. R55 was breathing through R55's mouth with her mouth open. A large amount of crusty gray secretions were noted on R55's lips and oral cavity. On 4/2/25 at 10:00AM V8, ADON (Assistant Director of Nursing) verified it is the facility's expectation all residents who require assistance with oral care should receive it as needed. V8 also verified this is particularly important in residents with Dysphagia (difficulty swallowing).

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to document assessments and obtain treatment orders for newly identified pressure ulcers, develop a care plan for pressure ulcers, develop and implement pressure relieving interventions, and timely implement treatment orders for one of four residents (R38) reviewed for pressure ulcers in the sample list of 51. Findings include: The facility's Pressure Injury and Skin Condition assessment dated [DATE] documents the following: A Braden pressure ulcer risk assessment will be completed on admission, quarterly and as needed, and nurses will complete weekly skin assessments for identified residents. Document an initial wound assessment in the resident's medical record when pressure ulcers are identified. The physician will be notified at the earliest sign of a pressure ulcer. The care plan will be updated to include skin integrity, goals, and interventions. Physician ordered treatments will be documented on the Treatment Administration Record and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain physician orders for oxygen use and provide hygienic care and storage of nebulizer equipment for two of two residents (R36, R185) reviewed for respiratory care in the sample list of 51. Findings include: 1.) On 3/31/25 at 10:01 AM R36 was in bed wearing oxygen at 3 liters per minute. R36's nebulizer mask and tubing was uncovered in an open drawer of R36's night stand. R36 stated R36 gets daily nebulizer treatments. R36's March 2025 Medication and Treatment Administration Record (MAR/TAR) documents R36 receives Ipratropium-Albuterol nebulizer treatments four times daily and does not include an order and schedule to change nebulizer tubing. On 3/31/25 at 2:10 PM V45 Registered Nurse stated nebulizer tubing and mask should be changed weekly which is done by night shift and documented on the MAR/TAR. At 2:18 PM V45 entered R36's room and verified R36's nebulizer mask was uncovered and on top of R36's night stand. V45 stated night shift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to periodically assess psychotropic medication use, identify targeted resident behaviors, attempt nonpharmacological interventions, and avoid duplicate therapy for three residents (R4, R26, R64) of five residents reviewed for unnecessary medications in a sample list of 51. Findings include: The facility's policy Psychotropic Medication revised 2/1/18 states Purpose: To ensure that residents are not given psychotropic drugs unless psychotropic drug therapy is necessary to treat a specific or suspected condition as per standards of practice, and are prescribed at the lowest therapeutic dose to treat such conditions. The plan to alternatives to psychotropic medication and/or use of psychotropics shall be incorporated into the care plan with suitable goals and approaches. This will be initiated by the resident's needs/problems, goals, and approaches as it relates to the use of psychotropic drugs. 1. R4's current Medication Administration Record (MAR) for April 2025 includes the following psychotropic medications: Olanzapine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to use sanitary practice to handle and administer medications to residents. This failure has the potential to affect all 81 residents in the facility. Findings include: On 1/29/24 at 9:45 AM, V10, Registered Nurse, was actively engaged in medication administration duties preparing residents' medications. V10 was manually opening drawers of the medication storage cart, removing and replacing medications cards in the drawers, and manipulating the computer mouse, all with bare hands. V10 was removing residents pills from the cards and placing them into her same bare hands then placing the pills into a small plastic cup to administer to residents. V10 stated she knew she wasn't supposed to be putting pills into her bare hands before placing the pills into the cup. V10 stated the resident she was preparing medications for at that time was R7 On 1/29/25 at 11:12 AM, V2, Director of Nursing, was actively engaged in medication administration duties preparing residents' medications. V2 was manually opening drawers of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to acquire and administer medications to meet the needs of residents. This failure affects one resident (R1) out of seven reviewed for medications. Findings include: On 1/28/25 at 12:12 PM, V11, Family of R1, stated the facility did not have available R1's Ativan (anti-anxiety) for two days. V11 further stated she had found 2 pills in R1's bed and did not believe the nurses at the facility were making sure R1 took her medicine. V11 stated one of the pills she found in R1's bed was Zoloft (anti-depressant). R1's current Physician Order Sheet (POS) dated 1/28/25 documents R1 had physician orders for Lorazepam (Ativan) 0.5 milligrams (mg) twice daily scheduled at 8:00 AM and 8:00 PM. This same POS documents R1 had physician orders for Zoloft 75 mg every bed time at 8:00 PM, and Docusate (Colace) 100 mg every morning at 8:00 AM. This same POS documents R1 had a physician order to receive a Cyanocobalamin (B-12) injection of 1,000 micrograms monthly which was scheduled for the 17th of January 2025. On 1/28/25 at 10:31 AM, V4,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-27 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a full time director of nurses to oversee and coordinate nursing services provided within the facility. This failure has the potential to affect all 77 residents residing in the facility. Findings Include: On 11/20/24 and 11/22/24 there was no staff member in the facility designated as the Director of Nursing (DON) or DON present at the facility. On 11/20/24 at 9:00 AM, V1, [NAME] President of Operations, stated, There is no DON (Director of Nursing) right now. The former DON (V24) resigned as of 11/9/24. We did hire a new DON to replace the former one but then the new one decided not to come work at this facility. On 11/22/24 at 12:40 PM, V1 further stated, We do have a Regional Nurse covering this building but she is sick, and we have a second Regional Nurse, so between the two of them, I would say they are here more than part time but not full time. On 11/20/24 at 9:30 AM, V8, Registered Nurse, stated, We have no DON right now…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-27 · tag F0839 — widespread
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the services of a full time administrator to oversee and ensure applicable regulations are met in facility and ensure for operations and provision of resident services. This failure has the potential to affect all 77 residents residing in the facility. Findings Include: On 11/20/24 at 9:20 AM, V1, [NAME] President of Operations, stated, The administrator (V25) was in a motorcycle accident back in September and we are not sure if she will be coming back to work. We have considered hiring (V2, Human Resources Manager) as the administrator in training. On 11/20/24 and 11/22/24, there was no full time staff member present in the facility Licensed as a Nursing Home Administrator. The Illinois Administrative Code Title 77 Department of Public Health Long Term Care Facilities Skilled Nursing Code documents Section 300.510 Administrator, a) There shall be an administrator licensed under the Nursing Home Administrators Licensing and Disciplinary Act full-time for each licensed facility. The facility Illinois…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-27 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement a quality improvement review for an adverse event resulting in a resident's (R1) death. This failure has the potential to affect all 77 residents residing in the facility. Findings Include: On 11/22/24 at 10:45 AM, V1, [NAME] President of Operations, stated, This incident was never reported to any of us (corporate staff), or the regional nurses. The first I heard of it was when you (surveyors) came in 2 days ago. V1 further stated, We would have done staff education and all the things we needed to do at that time (9/19/24). On 11/22/24 at 12:45 PM, V1 stated there had been no QAPI/ QA (Quality Assurance Performance Improvement/ Quality Assurance) reviews or risk management reviews conducted as a result of the aspiration incident involving R1. On 11/22/24 at 9:18 AM, V24, Registered Nurse/ former Director of Nursing, stated that there had been no reviews or staff education conducted after the incident involving R1 and stated, We all just kind of moved on. On 11/26/24 at 3:20 PM, V2, Human Resources Manager, stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure nursing staff honored a resident's right for their choice of life-sustaining treatment preferences. This failure affected one of three residents (R1) reviewed for Advance Directives on the sample list of three. Findings Include: The Advance Directive Policy dated [DATE] documents the purpose of the policy is to ensure all residents or resident representatives are informed concenring the right to accept or refuse medical treatment and formulate an Advanced Directive. If a resident or health care representative indicates an Advanced Directive regarding Cardio Pulmonary Resucitation or Scope of Treatment (Practitioner Orders for Life-Sustaining Treatment POLST), the appropriate forms will be completed. Advanced Directive(s) shall be included in the resident's plan of care, and will be reviewed during the care plan meeting with the resident and/or the resident's legal representative when present. R1's Progress Note dated [DATE] documents R1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-27 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure facility nursing staff had the appropriate competencies and skills required to provide residents with potentially life saving nursing services. This failure affected one of three residents (R1) reviewed for Dysphagia and aspiration risk on the sample list of three. Findings Include: The Facility Assessment, last reviewed on February 2024 documents the facility will ensure staff are educated and have competencies in the areas that are necessary to provide the level and type of support and care needed for their resident population. This includes specialized care such as oxygen administration and suctioning. The same assessment documents the facility on average within an typical month has eight residents requiring oxygen respiratory services and one resident requiring suctioning. (This is a typical month, not taking into an account emergency medical situations.) R1's Progress Note dated 9/19/24 documents R1 was diagnosed with Esophageal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a quarterly financial statement to two of three residents (R7 and R8) reviewed for resident funds on the sample list of 10. Findings include: 1.) R7's Minimum Data Set (MDS) dated [DATE] documents R7's Brief Interview of Mental Status (BIMS) score as 15 out of a possible 15, indicating R7 has no cognitive impairment. On 6/26/24 at 4:10 pm R7 stated she had not received a quarterly statement since the new company took over the facility ownership last year. R7's Medicaid/Medicaid Pending/Responsible Party form dated 11/20/2019 and signed by R7, documents R7 agreed to make the facility representative payee to manage R7's income. R7's Quarterly Statement For The Period Of 12/30/23- 3/29/24 was signed by R7 during this survey, dated 6/26/24. 2.) R8's MDS dated [DATE] documents R8's BIMS score as 15 out of a possible 15, indicating R8 has no cognitive impairment. On 6/26/24 at 1:44 pm R8 stated R8 has never received a financial statement of her funds…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify a physician/provider of a significant bruise for one of five residents (R2) reviewed for falls/injury of unknown source in the sample list of 10. Findings include: R2's Physician Order Summary Report Sheet (POS) dated 5/29/24 documents R2 was admitted to the facility on this same date. R2's POS also documents the following diagnoses: Displaced Intertrochanteric Fracture of Left Femur, Subsequent Encounter For Closed Fracture With Routine Healing. Unspecified Dementia and a History of Falling. R2's (MDS) Minimum Data Set, dated [DATE] documents R2's (BIMS) Brief Interview of Mental Status score as seven out of a possible 15, indicating severe cognitive impairment. On 6/24/24 at 4:47 pm V22, R2's Family Member stated R2 had a bruise on R2's knee that was of unknown origin. On 6/27/24 at 12:15 pm V17, Registered Nurse/Wound Nurse provided R2's Wound Assessment Detail Report dated 6/17/24. R2's assessment documents R2 had a left knee bruise, dark…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to maintain a wheelchair free of sharp edges to prevent injury during a mechanical lift transfer and failed to implement fall interventions to prevent falls for three of five residents (R2, R9 and R10)reviewed for injury of unknown origin/falls on the sample list of 10. Findings include: 1.) R10's Diagnoses Sheet updated 5/27/24 documents the following: Dementia, Unspecified Severity Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety, Peripheral Vascular Disease, Unspecified, Restless Leg Syndrome, Spinal Stenosis Lumbar Region Without Neurogenic Claudication, and Muscle Weakness. R10's Minimum Data Set (MDS) dated [DATE] documents R10 has severe cognitive impairment. R10's Health Status Note dated 6/18/2024 at 3:08 pm, documents the following: Note Text: IP (V17, Registered Nurse/Wound Nurse/ Infection Control Preventionist) was notified by CNA ( unidentified Certified Nursing Assistant) of noticing a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0940 — failed to train staff — widespread
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure staff were trained in the areas identified in its facility assessment. This failure has the potential to affect all 67 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] includes, but is not limited to, the following staff training topics: effective communication, resident rights, the facility's infection control program, antibiotic stewardship, 12 hours annual in-service training for Certified Nursing Assistants (CNAs) that includes Dementia training, identifying changes in condition, and Quality Assurance Performance Improvement (QAPI) program. The facility's in-services (requested for the past year) provided by V1,was reviewed. There is no documentation that training was conducted for all staff within the last year on the training topics listed in the Facility Assessment. On 6/11/24 at 3:45 PM a list of training documentation for QAPI, Infection Control, Resident Rights, and Communication was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0941 — widespread
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to conduct ongoing training in effective resident care communications for all staff. This failure has the potential to affect all 67 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] includes effective communication as a staff training topic. The facility's in-services (requested for the past year) provided by V1 Administrator,was reviewed. There is no documentation that effective communication training was conducted within the last year. On 6/11/24 at 3:45 PM and 6/12/24 at 10:15 AM V1 Administrator was requested to provide documentation of staff training, including effective communication, that was conducted within the last year. On 6/12/24 at 3:25 PM V1 stated V1 had no additional staff training documentation to provide. The facility's resident roster dated 6/10/24 documents 67 residents reside in the facility.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0942 — widespread
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to conduct ongoing training in Resident Rights for all staff. This failure has the potential to affect all 67 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] includes Resident Rights as a staff training topic. The facility's in-services (requested for the past year) provided by V1 Administrator,was reviewed, and there is no documentation that an all staff training was conducted on Resident Rights. On 6/11/24 at 3:45 PM and 6/12/24 at 10:15 AM V1 Administrator was requested to provide documentation of staff training, including Resident Rights, that was conducted within the last year. On 6/12/24 at 3:25 PM V1 stated V1 had no additional staff training documentation to provide. The facility's resident roster dated 6/10/24 documents 67 residents reside in the facility.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to conduct ongoing staff training on the facility's Quality Assurance Performance Improvement (QAPI). This failure has the potential to affect all 67 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] includes QAPI as a staff training topic. The facility's in-services (requested for the past year) provided by V1 Administrator, and there is no documentation that an all staff training was conducted on QAPI. On 6/11/24 at 3:45 PM and 6/12/24 at 10:15 AM V1was requested to provide documentation of staff training, including QAPI, that was conducted within the last year. On 6/12/24 at 3:25 PM V1 stated V1 had no additional staff training documentation to provide. The facility's resident roster dated 6/10/24 documents 67 residents reside in the facility.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0945 — failed to train staff on abuse prevention — widespread
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to conduct ongoing staff training on the facility's Infection Control Program. This failure has the potential to affect all 67 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] includes staff training on infection control program, standards, policies, and procedures. The facility's in-services (requested for the past year) provided by V1 Administrator, was reviewed, and there is no documentation that an all staff training was conducted on the facility's Infection Control Program. On 6/11/24 at 3:45 PM and 6/12/24 at 10:15 AM V1 Administrator was requested to provide documentation of staff training, including the facility's infection control program, that was conducted within the last year. On 6/12/24 at 3:25 PM V1 stated V1 had no additional staff training documentation to provide. The facility's resident roster dated 6/10/24 documents 67 residents reside in the facility.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure Certified Nursing Assistants (CNAs), providing care to residents, received 12 hours of annual in-service training . This failure has the potential to affect all 67 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] documents CNAs will have 12 hours of annual in-service training which includes training on Dementia. This assessment documents Dementia as one of the common diagnoses of residents that reside in the facility. The facility's in-services (requested for the past year) provided by V1 Administrator, was reviewed, and there is no documentation that training was conducted on Dementia. On 6/12/24 at 8:45 AM V1 Administrator provided a stack of staff in-services and training. V1 stated V2 Director of Nursing does the monthly in-services with the CNAs, but do not have a log to track each CNAs attendance or receipt of training for the annual 12 hours of in-service training. V1 stated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0949 — failed to train staff on dementia and abuse — widespread
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to conduct ongoing behavioral health training for staff providing resident care. This failure has the potential to affect all 67 residents residing in the facility. Findings include: The facility's Facility assessment dated [DATE] documents to consider staff competencies including caring for residents with mental or psychosocial disorders, history of trauma/Post Traumatic Stress Disorder, and implementing nonpharmacological interventions. This assessment lists psychiatric and mood disorders as some of the common diagnoses of residents that are cared for in the facility. The facility's in-services (requested for the past year) provided by V1 Administrator,were reviewed, and there is no documentation that a training was conducted on behavioral health. On 6/11/24 at 3:45 PM and 6/12/24 at 10:15 AM V1 Administrator was requested to provide documentation of staff training, including behavioral training, that was conducted within the last year. At 3:25 PM V1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain residents' complete and accurate medical records. This failure affects five (R1, R2, R3, R6, R7) of five residents reviewed for physician visits in the sample list of 16. Findings include: The facility's undated Medical Record Policy documents complete medical records will be maintained for each resident to ensure each resident's medical record is accessible and organized to facilitate compilation of information and communication between health care professionals. This policy documents physician progress notes shall be recorded in the resident's record at the time of each visit, and including at least every 30 days for the first 90 days and then at least every 60 days. 1. On 6/11/24 R1's electronic medical record (EMR) did not contain physician progress notes after 12/22/23. 2. R2's Care Plan revised 5/24/24 documents R2 admitted to the facility on [DATE] and V23 is R2's primary physician. On 6/11/24 R2's EMR did not contain physician progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of resident to resident physical abuse to the state survey agency for two (R8, R9) of 14 residents reviewed for abuse in the sample list of 16. Findings include: The facility's Abuse Prevention and Reporting-Illinois policy dated 10/24/22 documents physical abuse includes hitting and resident to resident altercations should be reviewed as potential abuse. This policy documents that resident to resident altercations involving willful action that results in physical injury, mental anguish or pain will be reported as required by regulation. This policy documents the facility will notify the Department of Public Health of abuse allegations initially and the results of the investigation within five working days. The facility's 2024 Abuse Tracking Log documents a physical abuse allegation/altercation involving R8 and R9 on 5/8/24. The facility's investigation to R8's/R9's 5/8/24 incident dated 5/12/24, documents the following: V18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have an agreement for outside services for behavioral health needs. This failure affects one (R2) of 14 residents reviewed for abuse in the sample list of Findings include: The facility's Facility assessment dated [DATE] documents behavioral and mental health providers, behavioral aides, Psychologist, and Psychiatrist are part of the staff/health care professionals/medical practitioners that are needed to provide support and care for the residents. R2's Care Plan dated 5/24/24 documents R2 has diagnoses of Dementia, Psychotic Disturbance, Mood Disturbance, and Anxiety. This Care Plan documents R2 has behaviors of physical inappropriate touching towards female residents due to R2's dementia and poor impulse control and includes interventions to analyze the time of day, places, circumstances, triggers, and what de-escalates the behavior; encourage acceptable behaviors; involve physicians and counseling services to deter inappropriate behaviors; maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident rights to be free from sexual abuse by another resident. This failure affects four residents (R1, R2, R8, R9) reviewed for abuse in the sample of nine. Findings Include: A Facility Reported Incident dated 2/20/24 and corrected with actual date of 4/7/24 documents R1 asking a visitor (V5) to remove R1 from an area (lounge) and take R1 to an activity. R1 reported to the visitor that R1 was afraid of another resident (R2). V5 reported this immediately to V3 (Activity Aide). V3 spoke with R1 privately and R1 told V3 that R2 had been following R1 around and R2 had rubbed R1's chest. It was reported to V1 (Administrator) right away. R1's Diagnoses Sheet (current) includes the following diagnoses: Insomnia, Urine Retention and Congestive Heart Failure. R1's Minimum Data Set, dated [DATE] documents R1 being moderately cognitively impaired and using a wheelchair for mobility purposes. R2's Diagnosis Sheet (current) includes the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-23 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to store medications and biologicals in a locked area, failed to maintain proper temperatures of the medication refrigerator, and failed to ensure only Licensed staff have access to medication room keys. These failures have the potential to affect all 65 residents residing in the facility. Findings include: The facility Long Term Care Facility Application for Medicare and Medicaid dated 2/20/24 documents 65 residents reside in facility. 1.) On 2/21/24 at 11:50 AM V8 (Licensed Practical Nurse/LPN) locked the East Hall medication cart and was able to open the second drawer exposing multiple opened and partially used creams and ointments with resident labels on them. This same drawer contained two large pair of scissors, resident labeled medications in boxes, pens, and other items. The top edge of the third drawer, where dozens of cards of resident medications are stored, was broken. V8 was able to place her hand through the top of the third drawer to remove a card of medication with the medication cart still locked.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-23 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the services of a clinically qualified director of food and nutrition services. This failure has the potential to affect all 65 residents residing in the facility. Findings include: On 2/20/24 at 9:14 AM, V4 (Dietary Manager) was actively managing kitchen personnel and directing the food sanitation and preparation activities in the facility's kitchen. On 2/20/24 at 9:14 AM, V4 stated, I am the dietary manager. I have a CFM (Certified Food Manager, sanitation) certificate. I don't have a CDM (Certified Dietary Manager),but I am just now looking around to see which school I can enroll in to do the courses. V4 continued, I started as the Dietary Manager here in June of 2022. I am sure we got the same tag (citation) on our survey last year. V4 further stated, I don't have any military experience. I did have a food sanitation (cooking) certificate before 1990, but no, never had any long courses of 90 hours before that. V4's certificate for Certified Food Manager was dated as valid until 10/27/26. 02/21/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain food storage to protect food quality and potential for cross contamination. These failures have the potential to affect all 65 residents residing in the facility. Findings include: On 2/20/24 at 9:20 AM, in the facility's dry storage room was an opened, partially filled 10-pound plastic bag of uncooked pasta. This bag of pasta was not dated as to when it was opened, nor was it dated as to when to use it by before it would need to be discarded. There was an opened, partially filled metallic bag of bread croutons which was likewise undated as to when it was opened or needed to be used by. There were two 5-gallon plastic bins, one containing bulk flour and one containing bulk sugar which had the lids open. These bins were sitting on a lower wooden shelf directly underneath a second wooden shelf, potential exposing these bulk items to contamination from the shelving and other food items stored above them on the upper shelf. On 2/20/24 at 9:20 AM, V4 (Dietary Manager) stated, They (kitchen staff) are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-23 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure required personnel attended the required quarterly Quality Assessment and Assurance (QAA) committee meetings. This failure has the potential to affect all 65 residents residing in the facility. Findings Include: The Quality Assurance Performance Improvement (QAPI) Plan dated 9/15/23 documents the facility Quality Assessment & Assurance (QAA) Committee consists of facility leadership including the Infection Preventionist. The QAA committee should meet at least quarterly and will be responsible for developing and implementing appropriate plans of action to correct identified quality deficiencies. On 2/22/24 V1 Administrator provided four Quality Assessment and Assurance (QAA) committee meeting sign-in sheets for the previous year's worth of QAA meetings. The January through March 2023 and the April through June 2023 Quality Assessment and Assurance (QAA) meeting sign-in sheets document the facility's Infection Preventionist did not attend. On 2/22/24 at 3:15 PM V1 (Administrator) confirmed there was no Infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-23 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow their Infection Prevention and Control Program policy to investigate and report a facility communicable infectious disease outbreak to the local health department/or state agency. This failure has the potential to affect all 65 residents residing in the facility. Findings include: On 2/20/24 at 9:07 am during initial tour of the facility, R36 had an infection control set-up of Personal Protective Equipment outside her bedroom door and a red barrel for contaminated linen in R36's room. A sign was posted on R36's door that documents, Enhance Barrier Precautions. On 2/20/24 at 9:19 am V7 (Certified Nursing Assistant/CNA) stated (R36) might be on infection control precautions because she has had UTI's (Urinary Tract Infections). She (R36) may be still on isolation for vomiting and diarrhea. Several people had diarrhea and vomiting a couple weeks ago, on all units and were all put on isolation. On 2/20/24 at 10:20 am V8 (Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-23 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed ensure resident rights were maintained by failing to include five residents in their care plan meetings. This failure affected six of six residents (R9, R16, R30, R42, R45 and R60) reviewed for care planning/resident rights on the sample list of 50. Findings include: On 02/21/24 at 9:00 am V11 (Activity Director) arranged a resident group meeting, and provided the list of residents that will attend. V11 confirmed the following residents are alert and oriented and are scheduled to participate in the group meeting: R9, R16, R30, R42, R45 and R60. On 02/21/24 at 11:00 am, during resident council group meeting R9, R16, R30, R42, R45 and R60 stated they have never been invited to a care plan meeting and did not know there was a meeting they could contribute care requests. 1. R9's Care Plan documents: Last Care Plan Review Completed: 01/07/2024. R9's Minimum Data Set, dated [DATE] documents Brief Interview of Mental Status score of 14 out of 15, indicating no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to protect resident dignity by serving residents seated at the same dining table at different times. This failure affects two residents (R12 and R23) out of 22 reviewed for dining on the sample list of 50. Findings include: On 2/20/24 at 12:50 PM, R12 was served the noon meal. Seated at the same table with R12 was R23, who did not get her meal served until 1:13 PM. On 2/21/24 at 11:20 AM, V4 (Dietary Manager) stated, I was aware that the residents seated at the table were not served around the same time yesterday. We had one of our cooks who forgot to bring out the rolls and we were behind and trying to rush. That is not how I usually try to serve the meals and yesterday was just unacceptable.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update a resident's medical record to reflect a resident's wishes for life sustaining treatment including cardio-pulmonary resuscitation. This failure affects one resident (R26) out of one reviewed for advanced directives on the sample list of 50. Findings include: R26's Nurses Notes dated 6/28/23 document R26 was admitted to the facility on this date, 6/28/23. R26's POLST (Practitioner Ordered Life Sustaining Treatment) form dated 6/28/23 documents R26 selected and signed her desire and election to not receive life sustaining treatment including cardio-pulmonary resuscitation. R26's Nurses Notes dated 2/3/24 document R26 was sent to the local emergency room with irregular heartbeat and low oxygen saturation reading of 49 percent. R26's Nurses Notes on this same date document the nurse in the emergency room called a report to the facility nurse to inform that the hospital was sending R26 back to the facility because R26 had a DNR (Do Not Resuscitate) order. Nurses Notes on this same date document R26's (Power of attorney,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to recognize and report injuries of unknown origin for one (R41) out of two residents reviewed for injuries of unknown origin in a sample of 50 residents. Findings include: R41's Diagnoses List includes medical diagnoses dated 05/19/21 as follows: Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance Psychotic Disturbance, Mood Disturbance and Anxiety. On 02/20/24 at 11:28 am, R41 was seated in a wheelchair next to the dining table. R41 had a dressing on R41's right wrist that extended up R41's forearm. R41 stated she has no idea what happened to her arm. R41's Medication Administration Record dated 2/23/24 does not document R41 received administration of an anticoagulant or aspirin medication. R41's Health Status Note dated 2/20/2024 at 06:20 am documents the following: Note Text: CNA (unidentified) notified writer of observed skin tear to the back of resident hand. Observed a dry edge skin tear with fresh opening to the bottom of the tear. Skin tear is 4 (four) inches long. Cleans (cleaned) with a wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to assess and monitor an injured Left Foot for one resident (R9) out of one resident reviewed for skin/injuries in a sample list of 50 residents. Findings include: R9's undated Face Sheet documents medical diagnoses of Back Pain, Spinal Stenosis, Morbid Obesity, Chronic Obstructive Pulmonary Disease (COPD), Chronic Respiratory Failure with Hypoxia, Pain in Left Ankle and Joints of Left Foot, Permanent Atrial Fibrillation, Peripheral Vascular Disease and Chronic Diastolic Heart Failure. R9's Minimum Data Set (MDS) dated [DATE] documents R9 as cognitively intact. This same MDS documents R9 requires maximum assistance for bathing, dressing and moderate assistance for transfers and toileting. R9's Care Plan does not include a focus area, goal nor interventions for potential for alteration in skin. R9's Physician Order Sheet (POS) dated February 2024 documents a physician order starting 9/15/23 for elastic bandage wraps on bilateral lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer medications per physician order for two of five residents (R30, R12) reviewed for medication administration on the sample list of 50 residents. The facility had four medication errors out of 25 opportunities for error resulting in a 16% medication error rate. Findings include: 1.) R30's Minimum Data Set (MDS) dated [DATE] documents R30 as cognitively intact. R30's Physician Order Sheet (POS) dated February 2024 documents physician orders for Lactobacillus tablet Give two capsules via Gastrostomy Tube (G-Tube) every morning and at bedtime for gut health, Omeprazole 20 milligrams (mg)/10 milliliters (ml). Give 10 ml per G-Tube twice daily. This same POS documents a physician order to give Sinemet 25-100 mg, give four tablets, four times per day, one- and one-half hours before a meal. On 2/21/24 at 8:30 AM, V12 (Licensed Practical Nurse/LPN) administered R30's Lactobacillus, one capsule via Gastrostomy Tube (G-Tube). V12 prepared 20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their Antibiotic Stewardship policy for one (R9) resident out of two residents reviewed for Antibiotic Stewardship in a sample list of 50 residents. Findings include: The facility policy titled 'Antibiotic/Anatomic Stewardship Program' effective 11/28/17 documents the facility utilizes the McGeer's Criteria for determining if an infection meets criteria for treatment with an antibiotic. R9's undated Face Sheet documents medical diagnoses of Back Pain, Spinal Stenosis, Morbid Obesity, Chronic Obstructive Pulmonary Disease (COPD), Chronic Respiratory Failure with Hypoxia, Pain in Left Ankle and Joints of Left Foot, Permanent Atrial Fibrillation, Peripheral Vascular Disease and Chronic Diastolic Heart Failure. R9's Minimum Data Set (MDS) dated [DATE] documents R9 as cognitively intact. This same MDS documents R9 requires maximum assistance for bathing, dressing and moderate assistance for transfers and toileting. R9's Physician Order Sheet (POS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to educate residents about the risks and benefits of receiving a pneumonia vaccine and failed to offer the vaccine to residents. This failure affects two residents (R26 and R40) out of five reviewed for immunizations on the sample list of 50. Findings include: 1. R26's Nurses Notes dated 6/28/23 document R26 was admitted to the facility on [DATE]. R26's immunization record (undated) did not include any record of receiving nor declining any pneumococcal vaccine including the pneumococcal conjugate vaccine (PCV) 13 or 20, nor a pneumococcal polysaccharide vaccine (PPSV) 23. On 2/22/24 at 1:42 PM, V3 (Infection Preventionist) stated, I do not find any record of a pneumonia vaccine for (R26). She came from (another long-term care facility) and we would usually receive that information from them and record it in their record here. I am looking at her admission paperwork and I only see the record for her covid and influenza vaccines. 2. R40's Nurses Notes dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure that a resident's (R1) representative was notified in a timely manner, of retention of urine that required an invasive device insertion to relieve pain from excessive urine retention, and critical laboratory results. This failure affected one of three residents (R1) reviewed for notification of change in condition on the sample list of five. Findings include: 1.) R1's Health Status Note dated 12/13/2023 at 07:30 am documents the following: Note Text: Res (resident, R1) crying, clutching abdomen, bladder distended at this time. Catheterized (urinary), 1600 mL (milliliters) urine drained. Light/clear amber in color. Left catheter (urinary indwelling) in place, 16 Fr (size 16 French). Called and reported to (V14 Nurse Practitioner). Order (Physician order to keep brand name, urinary indwelling catheter) in place. See POS (Physician Order Sheet) for order details. There was nothing documented in R1's medical record that V8 (R1's Power of Attorney) was notified of R1's urinary retention or that a urinary indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately encode a resident's health status on the Resident Assessment Instrument (Minimum Data Set) regarding falls. This failure affects one of three residents (R1) reviewed for falls/resident assessments on the sample of five. Findings include: R1's Face Sheet documents R1's initial admission to the facility occurred on 11/22/23. R1's first fall risk assessment on admission [DATE] documents R1 had 1-2 falls in the past three months. R1's Minimum Data Set (MDS) dated [DATE] inaccurately coded section J1700 by checking the letter B, which documents R1 had no falls in the past 2-6 months prior to admission [DATE]). On 12/29/23 at 8:50 am V2 (Director of Nursing/DON) reviewed R1's medical record and confirmed R1's incongruent fall information. V2 stated (R1) had falls prior to admission. She fell at home and ended up in the hospital. The MDS clearly should have been coded correctly to indicate that she had a fall at home. Her fall risk assessment on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to implement targeted fall intervention for a two resident (R1 and R4) at risk for falls, with a history of falls. R1 and R4 are two of three residents reviewed for falls on the sample list of five. Findings include: 1.) R1's Minimum Data Set, dated [DATE] documents R1's Brief Interview of Mental Status score as three out of a possible 15, indicating severe cognitive impairment. R1's Fall Risk assessment dated R1's first fall risk assessment on admission dated 11/22/23 documents R1 had 1-2 falls in the past three months and is at risk of falls. R1's Care Plan dated 11/30/23 documents the following: I am at risk for falls r/t (related to) dx (diagnoses) of polyarthritis, dementia, CHF (Congestive Heart Failure), Date Initiated: 11/22/2023. Ensure that (the) resident is wearing nonskid footwear when ambulating or mobilizing in w/c (wheelchair). The facility Incident by Incident list dated 9/27/23- 12/27/23 documents R1's un-witnessed 12/02/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to maintain a complete and accurate medical record for one of five residents (R4) reviewed for accuracy of medical records on the sample list of five. Findings include: The facility Incident by Incident list dated 9/27/23- 12/27/23 documents R4's un-witnessed 12/1/23 at 7:15 am as follows: Predisposing Situation Factors: Recent Room Change, admitted within Last 72h, Side Rails Up, Ambulating without Assist, Improper Footwear, Restless, (and) Behavior Symptoms. R4's FALL-INITIAL OCCURRENCE NOTE dated 12/1/2023 at 10:57 am documents the following: Late Entry: Fall Description: Resident had an un-witnessed fall 12/01/2023 at 12:00 AM (actual fall 12/01/23 at 7:15 am), Location of Fall: room (Room), Resident (R4) was self-transferring from bed to recliner forgetting she wasn't at home, holding on the rail of bed and slipped off the bed to floor on her bottom. Denies hitting her head was very anxious., on (sic) 12/01/2023 (at) 12:00 AM (fall had not occurred yet, fall 7:15 am). Resident statement (if applicable): She (R4) states…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement physician orders for compression stockings for one (R1) of three residents reviewed for accidents in the sample list of three. Findings include: The facility's Report to Illinois Department of Public Health documents on 7/30/23 at 9:45 AM R1 sustained a laceration of the right leg during a transfer. R1 was sent to the emergency room and received 10 sutures. This report documents the cause of R1's laceration was R1 bumped R1's right leg on the bracket of R1's wheelchair during a transfer. R1's emergency room Provider Note dated 7/30/23 at 11:38 AM documents R1 presented with a 4-centimeter laceration of the right lower leg that required 10 sutures to close. R1 reported the laceration occurred when staff transferred R1 from the wheelchair. R1's Care Plan with revised dated 8/14/23 documents R1 is at risk for impaired skin integrity and R1 received a skin tear to the lower extremity during a transfer. R1's Order Summary Report 8/14/23 document orders for Apixaban (anticoagulant) give 2.5 milligrams…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-20 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 48 residents residing in the facility. Findings include: On 1/17/2023 at 10:25AM, V4 (Dietary Manager) was actively supervising dietary operations in the facility kitchen during resident meal preparations. V4 reported being the full-time manager of the facility food service and reported not being a clinically qualified Certified Dietary Manager or having the equivalent training. The Resident Census and Conditions of Residents report (1/17/2023) documents 48 residents reside in the facility.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to offer pneumonia and/or influenza vaccines to three (R20, R40, R42 ) of five residents reviewed for Immunizations in the sample list of 25. Findings include: 1. R20's Physician Order Sheet (POS) dated January 2023 documents that the facility may administer Influenza and Pneumonia vaccines unless contraindicated. This same POS does not document R20 having any allergies to the above vaccines or their components. R20's Immunization Sheet (current) documents R20 receiving an influenza vaccine on 10/19/21 but does not document R20 receiving this vaccine in 2022. This same Immunization Sheet also documents R20 receiving Pneumococcal Polysaccharide Vaccine 23 (PPSV23) on 12/20/05 and never having received PCV15 (Pneumococcal Conjugate Vaccine 15) or PCV20 (Pneumococcal Conjugate Vaccine 20) per CDC (Center for Disease Control) recommendations. R20's Medical Record does not have documentation that the Influenza Vaccine for 2022 was offered and/or declined. R20's Medical Record does not document R20 having been offered and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$410,561 in federal fines across 6 penalties. 2 Medicare payment denials on record.

  • $32,830 — penalty dated 2026-03-12
  • $155,792 — penalty dated 2025-10-02
  • $41,005 — penalty dated 2025-01-16
  • $48,031 — penalty dated 2024-11-27
  • $120,049 — penalty dated 2024-06-13
  • $12,854 — penalty dated 2024-02-23
  • Medicare payment denial — starting 2025-05-02 for 55 days
  • Medicare payment denial — starting 2025-02-08 for 13 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GOLDWATER CARE — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.5-0.5 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 51.2-0.2 vs chain
Quality measures 1 of 52.7-1.7 vs chain
The other 10 homes this chain runs (chain average 1.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DAVID A BERKOWITZ DELTA TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 07/01/2023
YOSEF MEYSTEL DELTA TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 07/01/2023
KATZENSTEIN, MEIRIndividualDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
TVERSKY, AARONIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
STACHOWIAK, MELISSAIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 07/01/2023
STINSON, STEPHANIEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
GOLDWATER CARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
ALI, BASILIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
HAMED, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
SPECTOR, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 03/01/2025
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
BERKOWITZ, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/23/2026
GOLDFARB, BRIANIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/31/2025
MEYSTEL, YOSEFIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/23/2026
620 E. 1ST ST., LLCOrganizationADP OF THE SNFsince 03/28/2025
APERION CARE EXEC HOLDINGS LLCOrganizationADP OF THE SNFsince 07/01/2023
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 07/01/2023
DAVID A BERKOWITZ REVOC TR DAVID BERKOWITZ TTEEOrganizationADP OF THE SNFsince 07/01/2023
JOSHUA HOFFMAN TRUSTOrganizationADP OF THE SNFsince 07/01/2023
YOSEF MEYSTEL DECLARATION OF TR OF YOSEF MEYSTEL TTEEOrganizationADP OF THE SNFsince 07/01/2023
SEITLER, DOVIDIndividualADP OF THE SNFsince 07/01/2023

CMS files one row per role, so the 39 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.9M
Net patient revenuemost recent cost report
-0.0%
Operating marginrevenue minus expenses
$513K
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 14%Medicare 12%Other / private 73%

This home reported $513K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$319per resident / day
operating cost
$9,699per month
≈ monthly operating cost
$319per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145183. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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