Goldwater Care Roseville
145 S Chamberlain St, Box 770, Roseville, IL 61473 · For profit - Limited Liability company · 99 certified beds · (309) 426-2134 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0568)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $138,664 in federal fines (most recent 2025-09-10)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.9% | 13.4% | 15.4% | typical |
| Long-stay residents who lose too much weight | 12.4% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.9% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 94.3% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.7% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 18.0% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 53.7% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 90.6% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.8% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 20.3% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.9% | 21.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 4.0% | 2.2% | 1.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.73 | 2.02 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 5.45 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 82% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.0%CMS range 33.8–60.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.0%CMS range 8.1–17.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.88 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 38.9 residents a day — about 39% occupied, or roughly 60 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.98 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.14 hrs/resident/day on weekends vs 3.46 on weekdays — 9% thinner on weekends. RN hours go from 0.56 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 13 most serious are shown; the remaining 22 are one tap away and print in full.
- Immediate jeopardy · Lcited before2025-09-10 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to successfully develop a plan and implement an accessible call system for all residents once an electronic call system became inoperable. These failures resulted in R1 being admitted from the hospital into a bed without a working call system on [DATE]. R1 was admitted with the diagnoses of Atrial Fibrillation, Repeated Falls, Acute and Chronic Right Heart Failure, Morbid Obesity, Hypertension, and Venous Insufficiency, and on [DATE] R1 was experiencing chest pain for over two hours without access to a working call system or staff response. These failures affect all 40 residents residing within the facility and resulted in R1 experiencing fear, chest pain, and shortness of breath for over two hours without staff intervention and R1 requiring emergency services for the treatment of a new onset of atrial fibrillation.These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy started on [DATE] when R1 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-11-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect a vulnerable resident (R1) from physical abuse that resulted in bodily harm; R1 was found to be bloodied and battered on [DATE]. This affected one of four residents reviewed for abuse in a sample of four. This failure resulted in an Immediate Jeopardy. While the immediacy was removed on [DATE], the facility remains out of compliance at a Severity Level 2 while the facility continues to monitor and adjust the implemented procedures. Findings include: The document Abuse Prevention Program dated [DATE], states, The facility reserves the right of our residents to be free from abuse. This facility prohibits abuse of its residents and has attempted to establish a resident sensitive and resident secure environment. The purpose of this policy is to assure that the facility is doing all that is within its control to prevent occurrences of abuse. This is done by: conducting required pre-employment screening of employees; orienting and training employees…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2025-06-03 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a functioning nurse call system in resident bathrooms for all facility residents. This failure resulted in four of four residents (R1, R2, R3 and R4) expressing fear and anxiety during toileting in their rooms due to a non-functioning nurse call system. Findings include: The facility policy, Call Lights, dated (revised) 2/2/18 documents, Purpose: To respond to resident's requests and needs in a timely and courteous manner. Resident call lights will be answered in (a) timely manner. All residents that have the ability to use a call light shall have the nurse call light system available at all times and within easy accessibility to the resident at the bedside or other reasonable accessible location. Bathroom lights will be viewed as emergencies and immediate attention given. Call bell system defects will be reported promptly to the Maintenance Director for servicing. 1.) R1's facility admission Record form documents R1's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-09-10 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the cooling/heating vent located in the dining room was free of debris, and residents' bathroom walls, cove base, caulking around the toilets, and air conditioner vent were clean, maintained, and in good repair. These failures have the potential to affect all 40 residents who reside within the facility.Findings include:The facility's Census Report dated 9/3/25 documents 40 residents reside within the facility.The facility's Housekeeping Director's Job Description dated 3/23/17 documents, Essential Duties and Responsibilities: Clean, wash, sanitize, and/or polish fixtures, ledges, room heating/cooling units, bathroom fixtures, etc. (etcetera).The facility's Housekeeper's Job Description dated 3/23/17 documents, The primary purpose of the housekeeper is to perform the day-to-day activities of the housekeeping department in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility, and as may be directed by the Administrator, and/or the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-09-10 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to provide QAPI (Quality Assurance and Performance Improvement) training to all employees. This failure has the potential to affect all 40 residents residing within the facility.Findings include:The facility's Census Report dated 9/3/25 documents 40 residents reside within the facility.The Facility Assessment Tool dated 12/10/24 documents all Certified Nursing Assistants shall receive QAPI training.The facility's Annual In-Service Schedule does not include in-servicing regarding QAPI.The facility's Staff In-Services dated 9/1/24 through 9/6/25 were reviewed and do not include QAPI training.On 9/6/25 at 10:50 AM V2 (Director of Nursing) verified facility staff have not received QAPI training.
- Potential for harm · F2025-09-10 · tag F0946 — widespreadProvide training in compliance and ethics.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to provide training regarding the facility's Compliance and Ethics Program to all employees. This failure has the potential to affect all 40 residents residing within the facility.Findings include:The facility's Census Report dated 9/3/25 documents 40 residents reside within the facility.The facility's Annual In-Service Schedule does not include in-servicing regarding the facility's Compliance and Ethics Program.The Facility Assessment Tool dated 12/10/24 documents facility required staff training. Under this section of the Facility Assessment Tool, the Compliance and Ethics Program is not listed as a required staff training.The facility's Annual In-Service Schedule does not include in-servicing regarding the facility's Compliance and Ethics Program.The facility's Staff In-Services dated 9/1/24 through 9/6/25 were reviewed and do not include training regarding the facility's Compliance and Ethics Program.On 9/6/25 at 10:50 AM V2 (Director of Nursing) verified facility staff have not received training regarding the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-03 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide a functioning bathroom nurse call light system. This failure has the potential to affect all 44 current facility residents. Findings include: The facility Concern Form, dated 3/17/2025 documents, Nature of concern: Call lights not working. The facility form Resident Council Minutes, dated April 2025 documents, Maintenance: Call lights not working. The facility form, Resident Council Minutes, dated May 2025 documents, Call lights not working. The facility Concern Form, dated 6/2/25 documents, Nature of concern: Call lights- bathroom (s), ongoing. On 6/2/25 at 10:51 A.M. an observation of R2's bathroom (nurse) call (system) button on the wall in (R2)'s bathroom, showed a red button with no string attached for R2 to pull. At that time the (nurse) call light button was activated. No light activated above R2's room door, or audible sound was heard. At that time, R2 stated, I have complained about this (broken system) many times to (V1/Administrator). It's been about a year. All they say is they are working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to assess for the risk of entrapment from side rails for five residents (R3, R8, R11, R31 and R38) of thirteen residents reviewed for siderails in a total sample of 28. Findings Include: The Facility's Side Rails/Bed Rails Policy dated 10/24/22 documents before bed rails are installed, the facility should: Check with the manufacturer(s) to make sure the bed rails, mattress, and bed frame are compatible, since most bed rails and mattresses are purchased separately from the bed frame. Rails should be selected and placed to discourage climbing over rails to get in and out of bed, which could lead to falling over bed rails. When installing and using bed rails, the facility should: Ensure that the bed's dimensions are appropriate for the resident; Confirm that the bed rails to be installed are appropriate for the size and weight of the resident using the bed; Install bed rails using the manufacturer's instructions to ensure a proper fit; Inspect and regularly check the mattress and bed rails for area of possible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to obtain a Level Two PASRR (Preadmission Screening and Resident Review) for one resident (R12) of three residents reviewed for PASRR in a total sample of 28. Findings Include: R12's PASRR Level I Form dated 08/01/2023 documents Reason for screening: This nursing facility resident has never had a PASRR Level I screen. R12's PASRR Level I dated 08/01/2023 documents Mental Health Diagnoses: Schizophrenia suspected; Major depression current, Anxiety current. R12's Notice of PASRR Outcome Explanation; Notice of PASRR Level II Onsite Evaluation Required. Your health care professional and (Company) completed a Preadmission Screening and Resident Review (PASRR) Level I screen for you. This screen shows that you need a face-to-face Level II evaluation. PASRR Level I screens, and Level II evaluations are required by Federal law, 42 U.S.C. 1396 (e)(7). You need this evaluation because you may have serious mental illness or an intellectual/developmental disability. The purpose of this evaluation is to decide whether a nursing facility is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess a resident for indwelling urinary catheter removal for one of four residents (R45) reviewed for an indwelling urinary catheter in a sample of 28. Findings include: R45's admission Record documents that R45's date of admission to the facility was 11/16/24 and her diagnoses on admission include Unspecified Diastolic Congestive Heart Failure, Hypertension, Hypomagnesium, Arthropathy, Chronic Kidney Disease, and Peripheral Vascular Disease. R45's Minimum Data Set (MDS) assessment documents a Brief Interview for Mental Status (BIMS) score of 12/15, indicating moderate cognitive impairment and documents the use of an indwelling urinary catheter. R45's Physician Order dated 12/10/24 documents R45 has an order for indwelling urinary catheter 18 French with a 30 cubic centimeter (cc) bulb for Neuromuscular Dysfunction of the Bladder. R45's admission bowel and bladder assessment dated [DATE] documents R45 goes to the bathroom with assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to weigh one resident as recommended (R8) of three residents reviewed for weight loss in a total sample of 28. Findings Include: The Facility's Dietary policy dated 10/17/19 documents Residents identified at nutritional risk may be weighed weekly or bi-weekly as per physician order or Interdisciplinary Team recommendation. R12's Medical Record documents R12's weight on 01/09/25 was 237 pounds. R12's Medical Record documents R12's weight on 2/11/25 was 222 pounds. R12's Weight Progress Note dated 2/17/25 documents Dietitian weight review weight 222 pounds (-6.3%) noted in one month. Please change diet to: (due to) weight loss for 1 month resident to have weekly weights (for) four weeks. R12's Medical Record did not have any documentation of any weights after the 2/11/25, 222 pounds weight. On 3/5/25 V8 (Dietary Manager) confirmed that the dietician had recommended weekly weights on 2/17/25 due to weight loss. V8 also confirmed that R12's medical record did not contain any documentation of any weights after 2/11/25.
- Potential for harm · Dcited before2025-03-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide an appropriate indication for use of antipsychotic medications for one of five (R47) residents reviewed for unnecessary medications in a sample of 28. Findings include: The facility's policy titled Psychotropic Medication- Gradual Dosage Reduction, revised 2-1-18, documents, Purpose: To ensure that residents are not given psychotropic drugs unless psychotropic drug therapy is necessary to treat a specific or suspected condition as per current standards of practice, and are prescribed at the lowest therapeutic dose to treat such conditions. R47's admission Record documents R47's date of admission to the facility was 7/14/23 and his diagnoses on admission include Hypertension, Anxiety Disorder, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, Hyperlipidemia, Unspecified Dementia (Unspecified Severity) without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety, and Cerebral Infarction due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to initiate and follow Enhanced Barrier Precautions for one resident of thirteen residents (R26) reviewed for infection control in a sample of 28. Findings include: The facility's policy titled Enhanced Barrier Precautions, review/revised 4/8/24, documents, Purpose: To reduce risk of transmitting multidrug-resistant organisms (MDRO) and targeted MDRO when contact precautions do not apply for residents identified as higher risk. Guidelines: Enhanced Barrier Precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. EBP are used in conjunction with standard precautions and expand the use of Personal Protective Equipment (PPE) to donning of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs to staff hands and clothing. R26's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · D2025-02-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review the facility failed to report alleged verbal, mental, and physical abuse to the State Agency for one of three residents (R3) reviewed for abuse in the sample of four. Findings include: The Facility's Abuse Prevention and Reporting-Illinois Policy, revised 10/24/2022, documents, Any allegation of abuse will be reported to the Department of Public Health immediately, but not more than two hours after the allegation of abuse. On 2/18/2025 at 9 A.M, R3 stated there was a day when V6 (CNA/Certified Nursing Assistant) was yelling and being loud while she tried to sleep. R3 stated she told V6 to be quiet and V6 called her crazy. R3 stated she told V2 (DON/Director of Nursing) about this. On 2/18/2025 at 9 A.M, R3 stated that the last time she was in the hospital she remembers the day she came back on 2/1/2025, V5 (CNA/Certified Nursing Assistant) was helping her in bed while using the mechanical lift and grabbed her right wrist to put it back in the mechanical lift. R3 stated she felt a jolt of pain in her right shoulder. R3 stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to investigate allegations of potential physical, mental, and verbal abuse and ensure the alleged victim was protected from further abuse during the investigation for one of three residents (R3) reviewed for abuse in the sample of four. Findings include: The Facility's Abuse Prevention and Reporting-Illinois, revised 10/24/2022, documents, Employees of this facility who have been accused of abuse, will be removed from the resident contact immediately. The employee shall not be permitted to return to work until the results of the investigation have been reviewed by the administrator and it is determined that any allegation of abuse is unsubstantiated. All incidents will be document whether or not abuse was alleged or suspected. Any incident or allegation involving abuse will result in an investigation. The appointed investigator will, at minimum, attempt to interview the person who reported the incident, anyone likely to have direct knowledge of the incident and the resident, if interview able. Any written statements that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure facility staff had hair and facial hair fully restrained during food production and clean-up activities. This failure has the potential to affect all 43 residents currently residing in the facility. FINDINGS INCLUDE: The facility policy, Personal Hygiene and Dress Code, dated (revised) 10/16 directs staff, It is the policy of (facility) that the Food Service Employees adhere to the facility's dress code that will ensure safe, sanitary meal production and service and presents a professional appearance. Food Service staff involved in food production and clean-up will adhere to the department dress code that includes: Hair net or appropriate hair coverings, including facial hair covering, while involved in food production and clean-up activities. On 4/15/24 at 9:01 A.M., V8/Dietary Manger, V9/Cook, V10/Dietary Aide, V11/Dishwasher and V12/Maintenance Director were in the facility kitchen. V9/Cook was cooking food over the kitchen stove. V10/Dietary Aide was stacking clean, plates and cups, V11/Dishwasher…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-18 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to implement Contact Isolation Precautions and Enhanced Barrier Precautions to contain the potential spread of Multi Drug-Resistant Organisms. This failure has the potential to affect all 43 residents currently residing in the facility. Findings include: The facility's Transmission Based Precautions Policy (revised 12/14/09) documents the following: Contact Precautions: Are designed to reduce the risk of transmission of epidemiologically important microorganisms by direct or indirect contact. Direct contact transmission involves skin to skin contact and physical transfer of microorganisms to a susceptible host from an infected or colonized person, such as occurs when personnel turn residents, bathe residents, or also can occur between two residents, with one serving as the source of infectious microorganisms and the other as a susceptible host. Indirect contact transmission involves contact of a susceptible host with a contaminated intermediate object usually inanimate in the resident's environment. Contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-18 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on Interview and Record Review, the facility failed to provide a minimum of twelve hours of nurse aide training over a twelve month period. This failure has the potential to affect all 43 residents in the facility. Findings include: The facility's Certified Nursing Assistant (CNA) training folder, provided by V3 ADON (Assistant Director of Nursing) does not contain the required minimum of twelve hours of CNA training for the past year for CNA's currently working in the facility. On 4/18/24 at 8:25 AM, V3 (ADON) stated I am not able to find any of the CNA training for the last year. I only have January 2024 forward and that is not the twelve hours. I do not have proof that all CNA's were trained at least 12 hours and that it included Dementia and Abuse training. The Center for Medicare and Medicaid Services Form 671 titled 'Long term Care Facility Application for Medicare and Medicaid,' dated 04/16/24 and signed by V1 (Administrator in Training) documents 43 residents currently reside in the facility.
- Potential for harm · Dcited before2024-04-18 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to perform a PASARR (Pre-admission Screening and Resident Review) level I re-screening for one of two residents (R4) reviewed for PASARR screening, in the sample of 20. Findings Include: R4's Face sheet documents R4 was admitted to the facility on [DATE] with the following diagnoses: Bipolar Disorder, Depression, and Post-Traumatic Stress Disorder. R4's OBRA-I (Omnibus Budget Reconciliation Act) Initial Screen (dated 01/22/20) documents R4 was evaluated on 01/20/20. This form documents, Screening is valid for 90 days from date of screening. R4's current medical record does not include a PASARR (Preadmission Screening and Resident Review) level I, or any additional screenings. On 04/17/24 at 11:05 AM, V1 (Administrator in Training) stated that she cannot provide a copy of any screening in addition to the OBRA-I Initial Screen conducted on 01/20/20 for R4.
- Potential for harm · Dcited before2024-04-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to update a plan of care for three residents (R4, R32 and R35) of three residents reviewed for care plan accuracy, in a sample of 20. Findings Include: The facility's policy, Comprehensive Care Planning, dated (revised) 7/20/22 directs staff, It is the (facility) policy to comprehensively assess and periodically reassess each resident admitted to this facility. The results of this resident assessment shall serve as the basis for determining each resident's strengths, needs, goals, life history and preferences to develop a person centered comprehensive plan of care .The care plan shall be reviewed and revised as necessary to reflect the resident's current medical, nursing and mental and psychological needs as identified. 1. R4's Laboratory Specimen Result form (dated 04/08/24) documents R4's urine specimen collected on 04/02/24 contained substantial growth for VRE (Vancomycin Resistant Enterococcus). R4's current Physician's Orders document the following medication order: Ceftriaxone Injection 500 milligrams inject…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement interventions to reduce a resident's risk of a fall (R32, R41) and failed to provide adequate supervision to prevent falls for resident (R23), for three of three residents reviewed for falls in a sample of 20. FINDINGS INCLUDE: The facility policy, Fall Prevention dated (revised) 11/10/18 directs staff, To provide for resident safety and to minimize injuries related to falls. All staff must observe residents for safety. If residents with a high risk code are observed up or getting up, help must be summoned, or assistance must be provided to the resident. Appropriate interventions will be implemented for residents determined to be at high risk for falls. 1. R32's current Physician Order Sheet, dated April 2024 documents that R32 was admitted to the facility on [DATE] with the following diagnoses: Anxiety Disorder, Osteoarthritis, Spinal Stenosis, Altered Mental Status and Alzheimer's Disease. R32's current Fall Risk Evaluation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure an indwelling urinary catheter was secured with a securement device for one of three residents (R33) reviewed for indwelling urinary catheters in the sample of 20. Findings Include: The facility's Catheterizations (Indwelling) Catheter Insertion policy (revised 02/2018) documents: Secure the catheter to the thigh and attach drainage collection unit. R33's current medical record documents R33's diagnoses to include: Neuromuscular Dysfunction of Bladder. On 04/15/24 at 10:30 AM, R33 was reclined in a recliner operating her tablet. R33 stated she currently has an indwelling urinary catheter. R33's indwelling urinary catheter drainage bag was secured to the lower aspect of her wheelchair and was draining clear, yellow urine. On 04/17/24 at 11:30 AM, R33 was lying in bed covered with a blanket. V16 and V17 (Certified Nursing Assistants) entered R33's room to provide indwelling urinary catheter care. V16 and V17 applied gloves, uncovered R33 and assisted her to remove her pants. An indwelling urinary catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-18 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to develop a dementia plan of care for one of three residents (R32) reviewed for dementia care, in the sample of 20. Findings Include: R32's electronic diagnoses dated 3/6/24, document that R32 has a diagnosis of Alzheimer's Dementia. R32's current Care Plan, dated 2/28/24, has no documentation of a comprehensive care plan addressing R32's diagnosis of Alzheimer's Dementia. On 4/17/24 at 12:56 P.M., V17/Care Plan Coordinator) confirmed there is no dementia plan of care for R32.
- Potential for harm · Dcited before2024-04-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the physician evaluated and documented the rationale for the continued use of a PRN (as needed) psychotropic medication for one of three residents (R24) in a sample of 20. FINDINGS INCLUDE: The facility policy, Psychotropic Medication Policy, dated (revised) 6/17/22 directs staff, It is the policy of this facility that residents shall not be given unnecessary drugs. Residents must not have PRN orders for psychotropic medications unless the medication is necessary to treat a diagnosed specific condition. PRN orders for antipsychotic medications only, Time Limitation: 14 days, Exception: None, If the attending physician or prescribing practitioner wishes to write a new order for the PRN antipsychotic, the attending physician or prescribing practitioner must first evaluate the resident to determine if the new order for the PRN antipsychotic is appropriate. R24's physician order, dated 3/8/24 documents, Haldol (antipsychotic medication) IM (Intramuscular) every 12 hours, as needed every 12 hours for Anxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-18 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure physician orders were implemented for laboratory tests for one of one resident (R33) reviewed for Insulin in the sample of 20. Findings Include: R33's current Physician's Orders document the following medication order: Insulin Glargine Subcutaneous Solution (Insulin Glargine) Inject 35 unit subcutaneously two times a day related to Type 2 Diabetes Mellitus without Complications. R33's current Physician's Orders document the following order: Hemoglobin A1C every 3 Months. R33's medical record does not document any Hemoglobin A1C results since her date of admission to the facility (7/12/23). On 04/17/24 11:15 AM, V2 (Director of Nursing) stated a Hemoglobin A1C has not been completed on R33 since she was admitted to the facility, It was missed. We should have been monitoring this.
- Potential for harm · Fcited before2023-05-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Observation, Interview and Record review, the facility failed to ensure the kitchen ceiling was kept clean, dry and without damage, a ceiling exhaust vent was cleaned and without debris and the ice machine scoop was kept in a separate drainage compartment. This deficiency has the potential to affect all 46 residents residing in the facility. Findings include: The facility's Exhaust Hood policy, dated 10/2012, documents It is the policy of (the facility) to limit the life safety concerns and fire hazards associated with commercial cooking equipment. Designated staff in the facility shall perform routine cleaning of equipment, including hood surfaces, grease filters and light fixtures. Exhaust hoods, fans and ducts shall be cleaned to remove combustible contaminants prior to surfaces becoming heavily contaminated with grease or oily sludge. The facility's Ice Machine policy, dated 10/2017, documents It is the policy of (the facility) to assure that ice is handled in a clean, sanitary manner. Ice is handled only with the use of an ice scoop. The scoop for ice is kept in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to ensure a resident's toileting preferences were met for one of 16 residents (R34) reviewed for accommodation of needs in the sample of 25. Findings include: On 05/08/23 at 11:15 AM, R34 was sitting in her wheelchair watching television with a full mechanical lift sling in place underneath of her. Both of R34's ankle joints appeared deformed and were contracted and rotated inward with her feet pointing downward. R34 stated she has contractures in her ankles due to her diagnosis of MS (Muscular Sclerosis). R34 stated that staff places her on a bedpan instead of the toilet because she is a full mechanical lift, and stated, It is such an inconvenience. I haven't been on the toilet in over three months. It's real hard for me to use the bedpan. I'd rather be placed on the toilet. The bedpan is uncomfortable and hurts my back. I have told them that I want to sit on the toilet. The (mechanical lift) will not fit in my bathroom. It's hard enough to get in there in my wheelchair just to brush my teeth. R34 denied ever…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-11 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess and document a resident's skin condition on the Resident Assessment Instrument and failed to accurately assess and document a resident's falls for three of 16 residents (R7, R13, R36) reviewed for accuracy of assessments, in a sample of 25. FINDINGS INCLUDE: The facility policy, Comprehensive Assessment/Minimum Data Set, dated (revised) 11/1/2017 directs staff, It is the (facility) policy to comprehensively assess and periodically reassess each resident admitted to this facility. The results of this resident assessment shall serve as the basis for determining resident strengths, needs, goals, life history and preferences to develop a comprehensive plan of care for each resident with the goal of attaining or maintaining the resident's highest practical physical, mental, and psychosocial well-being. 1. R7's (facility) Weekly Wound Tracking form, documents R7 developed a Stage 2 pressure wound to the sacrum on 2/7/23. This same form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update a plan of care to include fall interventions for one resident (R13) of three residents reviewed for falls, in sample of 25. FINDINGS INCLUDE: The facility policy Comprehensive Care Planning dated (revised) 7/20/22 documents, It is the policy of the facility to comprehensively assess and periodically reassess each resident admitted to this facility. The results of this resident assessment shall serve as the basis for determining each resident's strengths, needs, goals, life history and preferences to develop a person-centered comprehensive plan of care for each resident. The facility policy, Fall Prevention, dated (revised) 11/10/18 directs staff, To provide for resident safety and to minimize injuries related to falls; decrease falls and still honor each resident's wishes/desires for maximum independence and mobility. All falls will be discussed in the morning quality assurance meeting and any new interventions will be written on the care plan. The facility form, Fall Analysis 2022/2023, documents that R13 fell in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a pressure ulcer risk assessment was conducted as per facility policy, failed to properly assess a wound to include a wound description with the correct pressure ulcer stage, provide a wound treatment for a newly acquired wound, and perform hand hygiene during a dressing change for three of six residents (R36, R38, R40) reviewed for pressure ulcers in a sample of 25. Findings include: A Decubitus Care/Pressure Areas policy dated 1/2018 states, It is the policy of this facility to ensure a proper treatment program has been instituted and is being closely monitored to promote the healing of any pressure ulcer. This policy instructs nurses to, 2) The pressure area will be assessed and documented on the Treatment Administration Record or the Wound Documentation Record. 3) Complete all areas of the Treatment Administration Record or Wound Documentation Record. i) Document size, stage, site, depth, drainage, color, odor, and treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to ensure a resident with limited range of motion was provided appropriate treatment and services to maintain and/or prevent a further decrease for one of two residents (R34) reviewed for limited range of motion in the sample of 25. Findings include: R34's current Physician's Order Sheet documents R34's diagnoses to include: Spastic Paralysis, Arthritis, Weakness, Muscular Sclerosis Atrophy, Bilateral Ankle Turned In, and Muscle Spasms. On 05/08/23 at 11:15 AM, R34 was sitting in her wheelchair watching television with a full mechanical lift sling in place underneath of her. Both of R34's ankle joints appeared deformed and were contracted and rotated inward with her feet pointing downward. R34 stated she has contractures in her ankles due to her diagnosis of MS (Muscular Sclerosis). R34 then stated that staff does not perform any type of range of motion exercises with her. R34 stated she received therapy in the past but completed it several months ago. R34's Therapy Discharge Notice form (dated 11/09/22)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the placement and function of a physician ordered fall intervention for one of three residents (R13) reviewed for falls, in a sample of 25. FINDINGS INCLUDE: R13's current Physician Order Sheet, dated April 2023 includes the following diagnoses: Dementia, Osteoarthritis, Arthritis and Anxiety. R13's current Fall Risk Assessment, dated April 2023 documents R13's fall risk as a 22 (High Risk is 10 points or more). R13's (facility) Reporting Form, dated 04/06/23 documents, 4/6/23 at 3:25 A.M., (R13) observed on floor in her room. Ambulating to bathroom, incontinent of urine, pajamas loose around waist, inadequate footwear, didn't use call light prior to getting out of bed. (R13) attempted to ambulate to bathroom. Distracted by loose fitting pj's. Pain and injury noted to let hip. Sent to E.R. (Emergency Room). R13's emergency room Notes, dated 4/6/23 document, (R13) presents to ED (Emergency Department) via EMS (Emergency Medical Services) from (facility) with complaints of a fall. Reports nursing home staff found…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to document a clinical rationale for duplicative antidepressant therapy for one of three residents (R34) reviewed for psychotropic medications in the sample of 25. Findings include: R34's current Physician's Order Sheet documents R34's diagnoses to include: Depression and Mood Disorder. These same orders document the following medication orders: Paroxetine (antidepressant) 40mg (milligrams) take one tablet by mouth once daily for Mood Disorder; Bupropion (antidepressant) 75mg take one tablet by mouth twice daily. R34's medical record has no written justification for duplicative antidepressant therapy. On 05/10/23 at 11:45 AM, V10 (Care Plan Coordinator) confirmed R34's medical record contains no written justification for R34's duplicative antidepressant therapy.
- No harm found · C2024-04-18 · tag F0568 — widespreadProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a quarterly statement of the resident's financial record was provided. This failure has the potential to affect all 43 residents currently residing in the facility. Findings Include: The facility's Resident Right Manual, provided to all residents at time of admission, documents the following: Your rights regarding your money. You have the right to manage your own money. The facility must not require you to let them manage your money or be your Social Security representative payee. If you ask the facility to manage your money, it may only spend your money with your permission. It must give you a current, itemized written statement at least once every three months, and it must put your money in a bank account that earns interest for you. On 04/16/24, during the group meeting with residents who have previously attended resident council meetings, R18, R19, R34 and R38 did not know how much money they currently have in their accounts. R18, R19, R34 and R38 stated they have not received any type of account balance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-04-18 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the results of any surveys, certifications, and complaint investigations conducted during the past three years were available for review. This has the potential to affect all 43 residents currently residing in the facility. Findings include: On 04/16/24, during the group meeting with residents who have previously attended Resident Council meetings, R18, R19, R34 and R38 did not know where in the facility to access the facility's previous annual and complaint survey results and did not know that all (State Agency) survey results were accessible. On 04/16/23 at 11:20 AM, a binder titled, 'Certification Survey Results for Public Inspection' was located on an end table near the entrance to the building in the front hallway across from V1 (Administrator in Training) and V2's (Director of Nursing) offices. At this same time, V1 verified the most recent survey results that the survey binder contained were from a complaint investigation conducted on 01/18/2023. V1 stated, I haven't kept it current, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$138,664 in federal fines across 3 penalties.
- $66,989 — penalty dated 2025-09-10
- $7,474 — penalty dated 2025-06-03
- $64,201 — penalty dated 2023-11-15
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GOLDWATER CARE — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.5 | -0.5 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 2 of 5 | 2.7 | -0.7 vs chain |
The other 10 homes this chain runs (chain average 1.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ARTEAGA, MAYRA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| BATTENBURG, JAMES | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| KATZENSTEIN, MEIR | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| TVERSKY, AARON | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| SPECTOR, JENNIFER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| STACHOWIAK, MELISSA | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 12/01/2024 |
| GOLDWATER CARE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/04/2025 |
| TUROFSKY, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/27/2026 |
| WALTERS, ALISHA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| WILHELM, NAFTALI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| BERKOWITZ, DAVID | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 03/04/2025 |
| MEYSTEL, YOSEF | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 03/04/2025 |
| CURIS SERVICES LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| PETERSEN SNF HOLDINGS LLC | Organization | ADP OF THE SNF | since 03/04/2025 |
CMS files one row per role, so the 29 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $759K paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146020. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.