Mount Vernon Countryside Manor
606 East Il Hwy 15, Mount Vernon, IL 62864 · For profit - Corporation · 91 certified beds · (618) 242-1800 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $126,387 in federal fines (most recent 2025-01-24)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.3% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 1.0% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.5% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.0% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 34.2% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 19.4% | 18.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.7% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 27.4% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.3% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.0% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.52 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.74 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 286 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 38.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 128 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.3%CMS range 44.9–59.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.6%CMS range 10.7–16.9 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 38.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.2%CMS range 6.4–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 91 beds and averages 77.5 residents a day — about 85% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.92 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.81 hrs/resident/day on weekends vs 2.96 on weekdays — 5% thinner on weekends. RN hours go from 0.42 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 14 most serious are shown; the remaining 14 are one tap away and print in full.
- Actual harm · Gcited before2025-01-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement dietary supplements as ordered for 4 (R39, R44, R45 and R63) of 8 residents reviewed for nutrition in a sample of 36. This failure resulted in R63 experiencing a 7.88 percent weight loss within one month. Findings include: 1. R63's Resident Face Sheet documented an admission date of 3/13/24 with diagnoses including: dementia, underweight, mild protein-calorie malnutrition, muscle wasting and atrophy. R63's 12/13/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 1, indicating R63 had severe cognitive impairment. R63's Progress Note dated 12/19/24 from V3 (Dietician) documents, Note r/t (related to) wound. Resident has skin tear to R (right) hip/buttock. Wt (Weight) 104# (pounds), usual for resident and stable. Diet order: regular, regular texture, thin liquids. Health shake one daily. Dietary intake is poor to fair. Recommend health shake BID (twice daily) and vit C 1000mg (milligrams) r/t wound healing.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to use the appropriate size shower chair for 1 (R1) of 4 residents reviewed for accidents in the sample of 4. This failure resulted in R1 sliding down in the chair into the open part, causing an acute impacted fracture of the left femoral neck. This past non-compliance occurred between 07/10/2024 and 07/16/2024. The findings include: R1 ' s Resident Face Sheet documents an initial admission date to the facility of 05/07/2022 with diagnoses including unspecified dementia, anorexia, hypokalemia, chronic obstructive pulmonary disease, anxiety, major depressive disorder, arthritis, restlessness, agitation, and pseudobulbar affect. Additional diagnoses include acute impacted fracture of the left femoral neck dated 07/10/2024. R1 ' s MDS (Minimum Data Set) section C, dated 06/21/2024, documents that R1 has a BIMS (Brief Interview of Mental Status) of 05 indicating R1 has severe cognitive impairment. The same MDS section GG documents that R1 has impairment in both sides of lower extremities (hip, knee, ankle, foot) and uses a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-03-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide timely physician notification of symptoms of a urinary infection and timely collection of specimens for 1 (R22) of 1 resident reviewed for Urinary Tract Infections in the sample of 60. This failure resulted in R22 experiencing untimely treatment of a Urinary Tract Infections with symptoms of pain and burning expressed by R22 beginning on 2/15/24, with antibiotic treatment not initiated until 2/28/24. Findings Include: R22's face sheet documents an admission date of 12/29/17 to the facility and includes the following diagnoses: major depressive disorder, need for assistance with personal care, and disorder of kidney and ureter. R22's most recent completed MDS (Minimum Data Set) dated 11/7/23 Section C documents a BIMS (Brief Interview of Mental Status) score of 15, indicating that R22 is cognitively intact. Section GG for toileting hygiene, shower/bathe self and personal hygiene are coded as needing substantial/maximal assist. In this same Section GG is coded as being dependent for toilet transfers. On 2/27/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents who are transferred with a patient whole body lift machine are transferred safely and in accordance with the facility's lift machine policy for 1 of 3 (R1) residents reviewed for accidents in a sample of 9. This failure resulted in R1 falling while being transferred with the patient lift machine and sustaining moderate to large volume left scalp hematoma, acute minimally displaced fracture of C7 vertebral body, acute mildly displaced fracture of T1 vertebral body, and non-displaced fracture of the right posterior first rib. This past non-compliance occurred from 12/16/2023 to 12/18/2023. Findings include: R1's EHR (Electronic Health Record) documents an admission to this facility on 12/8/2021 with diagnoses of Chronic Respiratory Failure, Peripheral Vascular Disease, Atherosclerotic Heart Disease, Chronic Venous Hypertension, Lymphedema, Morbid Obesity, Type 2 Diabetes Mellitus with Diabetic Polyneuropathy and Hearing Loss among others. R1's MDS (Minimum Data Set) dated 12/4/2023 under section GG…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-27 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a medication cart was kept locked when out of staffs visual control. This has the potential to affect all 83 residents living at the facility. The findings include: On 03/25/2026 at 8:16 AM, V6 (Licensed Practical Nurse) prepped medications, left the cart unlocked and went down the hallway to room [ROOM NUMBER] leaving the unlocked cart out of her visual control. On 03/25/2026 at 8:22 A.M. V6 returned to the medication cart which remained unlocked. On 03/25/2026 at 12:02 P.M. V6 was observed at the end of 300 hall by the nurse's station talking with a resident. V6's medication cart for 300 hall was observed to be in the middle of the hallway unlocked. On 03/25/2026 at 12:05 P.M. V1 (Administrator) was observed walking down 300 hall, stopping at the medication cart and locking it.On 03/25/2026 at 12:11 PM, V6 stated she realized she left the cart unlocked after we had walked away and entered the resident's room. V6 stated she knows…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the kitchen was clean and sanitary. This has the potential to affect all 83 residents residing in the facility. The Findings Include:During the lunch meal service on 3/24/26 at 11:30 AM the following observations were made: the cart that holds the clean plates for meal service was full of crumbs/old food debris, open shelves under preparation tables were dusty with food crumbs/dried drink spills, the top of the convection oven was dirty with food debris and grease buildup, the stationary cabinets underneath were littered with dropped dishes/paper trash/dirt, gnats were seen throughout the kitchen, underneath the juice machine was spilled dried juice, the floor appeared to be sticky and appeared to not have been mopped under the carts and stationary tables. On 3/24/26 corn meal was left open to air in the dry storage area from 9:00 AM until 2:00 PM. On 3/24/26 boxes were found in the dry storage area; some were empty stacked up and some were full sitting on the ground at 9:00 AM and still remained at 2:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to treat residents with dignity during mealtimes for 1 of 1 resident (R34) reviewed for dignity in a sample of 34. Findings included:R34's admission Record documented an admission date of 2/13/24 with diagnoses including nontraumatic chronic subdural hemorrhage, Alzheimer's disease, major depressive disorder, cognitive communication deficit, and dysphagia, unspecified. R34's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 01, showing R34 had severe cognitive impairment. R34's Care Plan documented a focus area of sometimes feels lonely or isolated from others with interventions that included to observe for changes in appetite, signs of withdrawal, crying, and tearfulness, decrease in social interaction and encourage resident to keep involvement of choice. R34's Progress Note by V19 (Social Service Director/SSD) dated 2/13/2026 documented quarterly social service assessment completed, R34 alert…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a functional status of mobility for 1 (R34) of 1 residents reviewed for ADL (Activities of Daily Living) in the sample of 34. Findings included:R34's admission Record documented an admission date of 2/13/24 with diagnoses including muscle wasting and atrophy, not elsewhere classified, multiple sites, muscle weakness (generalized), other abnormalities of gait and mobility, nontraumatic chronic subdural hemorrhage, and Alzheimer's disease. R34's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 01, showing R34 had severe cognitive impairment. This same document under Section GG0115: Functional Limitation in Range of Motion (ROM) documented an impairment to both sides of the lower extremities and Section O0500 Restorative Nursing Programs of 0 days completed for walking. R34's Care Plan documented a focus area of needing verbal cues and substantial to dependent staff assist for activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure a resident with limited range of motion received appropriate treatment and services to prevent further decrease in range of motion for 1 (R46) of 18 residents reviewed for position and mobility in the sample of 34. The Findings Include: R46's face sheet documents R46 was recently readmitted to the facility on [DATE]. The diagnoses listed include displaced intertrochanteric fracture of left femur, dementia, conversion disorder with seizures, hypertensive chronic kidney disease, mixed hyperlipidemia, hypothyroidism, chronic obstructive pulmonary disease, and Parkinson's Disease. R46's current orders document on 09/03/2025 an order for restorative active range of motion to be completed 6-7 times a week every shift. R46's MDS (Minimum Data Set) dated 02/06/2026 coded as quarterly documents section C0500 BIMS (Brief Interview for Mental Status) as 03 - severe cognitive impairment. Section GG of the same MDS documents Functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain daily weights per physicians orders for a resident with a history of weight loss for 1 of 4 residents (R5) reviewed for weight loss in the sample of 34.Findings include:R5's Face Sheet documented an admission Date of 3/10/23 with diagnoses to include Dementia, Epilepsy, and Chronic Kidney Disease. R5's Minimum Data Set, dated [DATE] documented R5 has moderate deficits in cognition.R5's Care Plan dated 2/12/26 documented a problem area, Resident has had a weight loss of 14% (percent) in 6 months and 2.7% in 1 month. R5's March 2026 Physicians Orders documented an order for daily weights with a start date of 3/19/26.R5's March 3/1/26-3/27/26 Vital Report documented that R5 weighed 156 pounds on 3/2/26 and 169.4 pounds on 3/27/26. These were the only 2 weights charted.On 03/26/2026 at 1:57 PM, V11 (Registered Dietician) stated R5's oral intake has improved within the past month and her weight is picking up and has stabilized. V11 stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to weigh a dialysis resident daily per physicians orders and to maintain regular communication with the dialysis center about post dialysis weights for one resident of one resident (R3) reviewed for dialysis in the sample of 34.Findings include:R3's Face Sheet documented an admission Date of 12/6/24 and listed Diagnoses including End Stage Renal Failure, Cirrhosis of the Liver, and Diabetes Type 2.R3's Minimum Data Set, dated [DATE] documented that R3 has no deficits in cognition and receives hemodialysis. R3's Care Plan dated 2/24/26 documented a problem area, I am at risk for complications due to End Stage Renal Disease & Hemodialysis therapy. I go to (company name) Dialysis on Tuesday, Thursday, and Saturday. I have history of right nephrectomy. I frequently refuse Lactulose. I am not receptive to education.R3's March 2026 Physicians Orders documented an order for daily weights with a start date of 12/6/24, and an order to obtain post dialysis weights…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow infection control practices for 2 (R10 and R96) of 6 residents reviewed for infection control in the sample of 34. The findings include:1. R96's face sheet documented that R96 was admitted to the facility on [DATE]. Diagnoses listed include metabolic encephalopathy, type 2 diabetes mellitus, acute kidney failure, chronic kidney disease stage 4, non-pressure chronic ulcer of other part of left foot, atherosclerotic heart disease, depression, essential hypertension, and hyperlipidemia. R96's Physicians order for blood glucose dated 01/22/2026, documents an order for blood glucose to be taken prior to giving sliding scale insulin before meals. On 03/25/2026 at 7:46 AM, V10 (Licensed Practical Nurse) opened the medication cart and removed the blood glucose monitor device placing it on top of the medication cart. V10 then put gloves on, walked over to R96. V10 then cleaned R96's left first finger with an alcohol prep pad. V10 then used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to properly secure a resident's wheelchair into the facility van for 1 of 3 residents (R1) reviewed for accidents in the sample of 3.This past non-compliance occurred between 9/19/25 and 9/20/25.The findings include:R1's Face Sheet documented an admission Date of 3/1/25 and listed Diagnoses including COPD (Chronic Obstructive Pulmonary Disease), Atrial Fibrillation, Rheumatoid Arthritis, and Hypertension. A Minimum Data Set, dated [DATE] documented that R1 has moderate deficits in cognition, has impaired range of motion to both lower extremities, and requires the use of a wheelchair. R1's Care Plan with a start date of 4/15/25 and a review date of 9/23/25 documented a problem area, I am prescribed anticoagulant medication.R1's Event Report documents an event date and time of 9/19/25 at 1:27pm, description of fall, and a location of facility vehicle. Under Conclusion of root cause documents Resident's wheelchair tipped to the right side but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-21 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to utilize PPE (Personal Protective Equipment) per CDC (Centers for Disease Control) guidelines when coming in contact with Covid positive residents. This has the potential to affect all 74 residents living at the facility. Findings include: On 2/18/25 at 1:00pm, signage to the facility's front entrance read, Community respiratory illness activity is high. Masks are strongly recommended to protect our residents. Notice per IDPH (Illinois Department of Public Health) regulations notice is hereby given that a positive Covid test result has been confirmed (in a) resident. R3's Face sheet documented an admission Date of 1/10/25 and listed diagnoses including Left Fibula Fracture and Hypertension. R3's Physicians Orders for February 2025 documented a 2/13/25 order for droplet/contact isolation due to a positive Covid test result. R12's Face Sheet documented an admission Date of 1/31/25 and listed diagnoses including Parkinson's Disease and Dementia. R12's February 2025 Physicians Orders documented a 2/13/25 order for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · E2025-01-24 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the correct physician's ordered diet and dietary recommendations for 3 of 12 residents (R5, R26, R44) reviewed for therapeutic diets in the sample of 36. Findings include: 1. R44's Resident Face Sheet documented an admission Date of 8/23/24 and listed diagnoses including Dementia, Hypertension, and Anxiety Disorder. R44's Minimum Data Set, dated [DATE] documented that R44 is severely cognitively impaired, requires partial or moderate assistance for eating, and requires a mechanically altered diet, R44's Care Plan dated 12/20/24 documented a problem area, I am at risk for impaired nutrition and hydration related to poor intake, tearful behavior, decreased activity tolerance, vitamin deficiency, and electrolyte imbalance. R44's January 2025 Physicians Order Sheet documented an order for a regular mechanical soft with thin liquids. R44's Physician Order sheet documents in part, Diet: Regular consistency: mechanical soft. Start date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain range of motion for 1 (R25) of 1 resident reviewed for decreased range of motion in the sample of 36. The findings Include: R25's Face Sheet documented R25 as a [AGE] year-old with an admission date of 08/02/2024 to the facility. Diagnoses listed are chronic respiratory failure, type 2 diabetes mellitus with diabetic neuropathy, morbid obesity, chronic obstructive pulmonary disease, venous insufficiency, chronic systolic congestive heart failure, obstructive sleep apnea, major depressive disorder, essential hypertension, non - pressure chronic ulcer of other part of right lower leg, and atherosclerosis of native arteries of right leg with ulceration of other part of lower leg. R25's Physician's orders with no print date document an order for AROM (Active Range of Motion) 6-7 times per week and Bed Mobility 6-7 times per week. Both orders were discontinued on 01/22/2025. On 01/22/2025 there was a new order for PROM (Passive Range of Motion) to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free from unnecessary psychotropic medications for 1 (R25) of 5 residents reviewed for unnecessary medications in the sample of 36. The Findings Include: R25's Face Sheet documented R25 as a [AGE] year old with an admission date of 08/02/2024 to the facility. Diagnoses listed are chronic respiratory failure, type 2 diabetes mellitus with diabetic neuropathy, morbid obesity, chronic obstructive pulmonary disease, venous insufficiency, chronic systolic congestive heart failure, obstructive sleep apnea, major depressive disorder, essential hypertension, non - pressure chronic ulcer of other part of right lower leg, and atherosclerosis of native arteries of right leg with ulceration of other part of lower leg. R25's MDS (Minimum Data Set) with a date of 12/03/2024 noted that R25 has a BIMS (Brief Interview of Mental Status) of 15 which indicates R25 is cognitively intact. R25's Orders printed 01/24/2025 documented an order for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse to the Illinois Department of Public Health (IDPH) for 1 of 4 residents (R1) reviewed for abuse in the sample of 6. The findings include: R1's face sheet documents she was admitted to the facility on [DATE]. The same face sheet documents R1's diagnoses to include Unspecified dementia, severe, with agitation, urinary tract infection, site not specified, restlessness and agitation, nutritional deficiency, unspecified, other symptoms and signs concerning food and fluid intake. R1's MDS (Minimum Data Set) dated 5/14/24 documents R1 has a BIMS (Brief Interview of Mental Status) of 04 which indicates R1 has severe cognitive impairment. On 6/11/24 at 10:00am, V1 (Administrator) stated that last night V13 (MDS (Minimum Data Set) coordinator/Care plan coordinator) called her and said she had a CNA (Certified Nurse Assistant) (V3) with her. V13 told V1 that V12 (family member) had came to her and said that a housekeeper had shoved…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate and conduct a thorough investigation of an allegation of abuse for 1 of 4 residents (R1) reviewed for abuse in a sample 6. The findings include: R1's face sheet documents she was admitted to the facility on [DATE]. The same face sheet documents R1's diagnoses to include unspecified dementia, severe, with agitation, urinary tract infection, site not specified, restlessness and agitation, nutritional deficiency, unspecified, other symptoms and signs concerning food and fluid intake. R1's MDS (Minimum Data Set) dated 5/14/24 documents R1 has a BIMS (Brief Interview of Mental Status) of 04 which indicates R1 has severe cognitive impairment. On 6/11/24 at 10:00am, V1 (Administrator) stated that last night V13 (MDS (Minimum Data Set) coordinator/Care plan coordinator) called her and said she had a CNA (Certified Nurse Assistant) (V3) with her. V13 told V1 that V12 (family member) had came to her and said that a housekeeper had shoved her mom out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-01 · tag F0680 — widespreadEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based interview and record review the facility failed to ensure the Activity Director had the appropriate qualification to conduct the activity program of the facility. This has the potential to affect all 87 residents living in the facility. Findings include: On 2/28/2024 at 9:25 AM, V4 (Activity Director) stated that she has been in the role as Activity Director for 10 months and is not certified at this time. V4's Activity Director's personnel file, revealed a hire date of 2/28/2023 as the Activity Director. There was no evidence in the personnel file to show that V4 was qualified to be the Activity Director. On 2/29/2024 at 2:20 PM, V1 (Administrator) confirmed that V4 does not have Certification in Activities. V1 acknowledged that the Activity Director should be certified or enrolled in the certification classes. V1 stated that V4 is currently signed up for the on-line certification classes as of 2/28/2024. An email provided by V1 dated 2/28/24 documents that V4 was now registered for the Outcome Services (OSI) of Illinois Activity Director Correspondence Course, attached was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to properly store and label food items, failed to maintain the ice machine in a safe and sanitary manner and failed to prevent potential cross contamination of food and food contact areas by staff not wearing hair restraints. This has the potential to affect all 87 residents that reside in the facility. The Findings Include: During the initial tour of kitchen on 2/27/24 at 8:30 AM the following concerns were observed: 1. A package of waffles were found in the walk in cooler not dated and open to air not sealed back up. 2. Margarine spread buckets were open/partially used and not dated or labeled. 3. Yellow shredded cheese was open, and half used not dated or labeled. 4. Lunch meat and cheese slices were wrapped in plastic wrap in smaller packages not in original packaging not dated and not labeled. 5. Styrofoam cups without a handle were found in the bulk sugar, corn meal, bulk thickener. There was also a container of white powder not dated and not labeled. At this time V3 (Dietary Supervisor) stated that all of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure quarterly assessments were completed timely for 4 of 4 (R5, R32, R38 and R43) residents reviewed for quarterly assessments in a sample of 60. The Findings Include: 1. R32's face sheet documents an admission date of 9/20/18 and includes the following diagnosis: unspecified dementia, protein calorie malnutrition, and contracture. On 2/28/24 2:03 PM, V8 (Medicare Coordinator) stated that R32's quarterly MDS had a target due date of 1/10/24 and transmitted and accepted on 2/28/24. A final validation report provided by V1 documents that R30's annual MDS had a target/due date of 1/10/24. This document had a warning message 'record submitted late'. 2. R5's face sheet documents an admit date of 7/12/23 and includes the following diagnosis: muscle weakness, repeated falls, lack of coordination and hypertension. On 2/28/24 2:03 PM, V8 stated that R5's quarterly MDS had a target due date of 1/24/24 and a discharge MDS due on 2/1/24 that have not been completed or transmitted yet. A final validation report provided by V1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a PASARR (Preadmission Screening and Resident Review) Level II Screening for 4 (R73, R45, R20, R50) of 4 residents reviewed for PASARR Screening in the sample of 60. Findings Include: 1. R20's Face Sheet documented an initial admission date to the facility as 1/31/24. Diagnoses listed on this form included but were not limited to: Major Depressive Disorder and Bipolar Disorder. R20's Notice of PASRR Level I Screen Outcome dated 1/31/24 documented No Level II Required - No SMI (Serious Mental Illness) . 2. R45's Face Sheet documented an initial admission date to the facility as 5/19/23. Diagnoses listed on this form included but were not limited to: Major Depressive Disorder, Delusional Disorder, Anxiety Disorder, Post-Traumatic Stress Disorder, Auditory Hallucinations . R45's Notice of PASRR Level I Screen Outcome dated 5/19/23 documented No Level II Required - No SMI . 3. R73's Face Sheet documented an initial admission date to the facility as 12/30/23. Diagnoses listed on this form included but were not limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to date insulin pens when opened for use and ensure discontinued medications were disposed of per current standards of practice for 4 of 35 residents (R40, R33, R24, and R71) reviewed for medication storage in the sample of 60. Findings include: On 2/27/2024 at 11:32 AM, the 100-hall medication cart was observed in the presence of V7 (Licensed Practical Nurse, LPN) to have a total of 6 Insulin pens that were not dated. R40 had 2 undated pens including an Aspart (Novolog) insulin pen and a Levemir (Detemir) insulin pen, R33 had 2 undated insulin pens including a Lispro (Humalog) insulin pen and a Lantus (insulin Glargine) insulin pen, R24 had an undated Aspart (Novolog) insulin pen, and R71 had an undated Aspart (Novolog) insulin pen. R40's Face Sheet documented an admission date to the facility as 4/12/2023 with diagnosis including, but not limited to: Type 2 Diabetes, End Stage Renal Disease, mixed Hyperlipidemia, and Hypertension. Current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to ensure comprehensive assessments were completed timely for 1 of 1 (R30) resident reviewed for comprehensive assessments in a sample of 60. The Findings Include: R30's face sheet documents an admission date of 11/29/17 and includes the following diagnosis: morbid obesity, history of falling and muscle weakness. A final validation report provided by V1 (Administrator) documents that R30's annual MDS (Minimum Data Set) had a target/due date of 1/17/24. This document had a warning message 'record submitted late'. On 2/28/24 2:03 PM, V8 stated that R30's annual MDS had a target due date of 1/17/24 and it was transmitted and accepted on 2/28/24, which was past the due date.
- Potential for harm · D2024-02-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to prevent abuse for 1 of 6 residents (R2) reviewed for abuse in a sample of 9. Findings included: R2 was admitted to this facility on 9/24/2021 with diagnoses of Parkinsonism, Chronic Kidney Disease, Hypertension, Congestive Heart Failure and Moderate Dementia with other behavioral disturbance among others. R2's MDS (Minimum Data Set) assessment, dated 11/21/2023, documented R2 needs substantial/maximum assistance for showering, dressing, toileting, chair/bed transferring and all bed mobility. This same MDS documented R2's mental cognition was assessed using the BIMS (Brief Interview for Mental Status) in which R2 scored a 14 out of 15 total. A BIMS score of 14 indicates R2 is cognitively intact. R3 was admitted to this facility on 11/29/2023 with diagnoses of Severe Dementia with Agitation, Anxiety, Hypertension, and Cognitive Communication Deficit among others. R1's MDS assessment, dated 12/8/2023, documented R3 has no upper or lower extremity impairment, but needs partial/moderate assistance for showering, dressing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-18 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide sufficient staffing levels to provide care by considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. This has the potential to affect all 73 residents residing in the facility. The findings include: R2's Resident Face Sheet documents R2 was admitted to the facility on [DATE]. The same Resident Face Sheet documents some of R2's diagnoses as unspecified nondisplaced fracture of seventh cervical vertebra, unspecified fracture of first thoracic vertebra, Fracture of one rib, right side, chronic respiratory failure with hypercapnia, peripheral vascular disease, Insulin Dependent Diabetes Mellitus. R2's MDS (Minimum Data Set) dated 12/4/23 document in Section C that R2 has a BIMS (Brief Interview of Mental Status) of 14 which indicates R2 is cognitively intact. Section GG of the same MDS documents that R2 has impairment of both sides of upper and lower extremities,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide timely ADL (Activities of Daily Living) care for dependent residents for 3 of 8 residents (R1, R2, and R3) reviewed for ADL care in the sample of 8. The findings include: 1. R2's Resident Face Sheet documents R2 was admitted to the facility on [DATE]. The same Resident Face Sheet documents some of R2's diagnoses as unspecified nondisplaced fracture of seventh cervical vertebra, unspecified fracture of first thoracic vertebra, Fracture of one rib, right side, chronic respiratory failure with hypercapnia, peripheral vascular disease, Insulin Dependent Diabetes Mellitus. R2's MDS (Minimum Data Set) dated 12/4/23 document in Section C that R2 has a BIMS (Brief Interview of Mental Status) of 14 which indicates R2 is cognitively intact. Section GG of the same MDS documents that R2 has impairment of both sides of upper and lower extremities, is dependent for toileting hygiene (the ability to maintain perineal hygiene, adjust clothes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$126,387 in federal fines across 4 penalties. 2 Medicare payment denials on record.
- $56,024 — penalty dated 2025-01-24
- $14,050 — penalty dated 2024-08-27
- $39,767 — penalty dated 2024-03-01
- $16,546 — penalty dated 2024-01-18
- Medicare payment denial — starting 2025-02-15 for 14 days
- Medicare payment denial — starting 2024-03-28 for 1 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PALLADIAN HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.7 | +0.3 vs chain |
| Health inspection | 3 of 5 | 2.2 | +0.8 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 2 of 5 | 2.3 | -0.3 vs chain |
The other 5 homes this chain runs (chain average 1.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MILLER, STEPHEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE; CORPORATE OFFICER | 100% | since 03/01/2020 |
| MILLS, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | since 09/19/2019 |
CMS files one row per role, so the 4 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $396K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145685. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.