Bria Of Chicago Heights
120 West 26th Street, South Chicago Height, IL 60411 · For profit - Limited Liability company · 112 certified beds · (708) 756-5200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $165,764 in federal fines (most recent 2025-11-18)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.8% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.7% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 99.7% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.5% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 1.5% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.8% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 94.9% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.6% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 69.2% | 21.7% | 17.1% | check this† — see note marked dagger below the table |
| Short-stay residents who newly got an antipsychotic medication | 10.7% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 12.5% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 42.4% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.4% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.60 | 2.02 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.61 | 2.22 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 6.2–16.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.19 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 112 beds and averages 98.5 residents a day — about 88% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.71 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.75 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.31 hrs/resident/day on weekends vs 2.87 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.56 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 17 most serious are shown; the remaining 16 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviews the facility failed to prevent a cognitively impaired resident who requires supervision in the community that has a behavior of wandering from leaving the facility unauthorized without staff knowledge. This affected 1 of 3 (R6) residents reviewed for safety, supervision, and elopement. This failure resulted in R6 leaving through his bedroom window without staff knowledge. The Immediate Jeopardy began on 5/7/24. V1 Administrator was notified on 5/16/24 at 12:04PM of the Immediate Jeopardy. The surveyor confirmed by observation, interview and record review that the Immediate Jeopardy was removed on 05/16/24, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. Findings include: R6's diagnosis, include but are not limited to Encephalopathy, Drug Induced Subacute Dyskinesia, Malaise, Reduced Mobility, Adjustment Disorder, Type 2 Diabetes Mellitus, Seizures, and Hypertension. R6's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interview and record review the facility failed to follow policy procedures, failed to ensure that fall risk assessments were accurate, failed to utilize the falling star program for identified high risk residents, failed to ensure that staff are aware of resident fall prevention interventions, failed to implement fall prevention interventions, failed to provide supervision, and/or failed to ensure that responsible staff are aware of root cause of fall - to prevent additional falls for three of three residents (R1, R3, R4) reviewed for falls. These failures resulted in R1 sustaining an unwitnessed fall on 11/10/25 which resulted in facial injuries and anterior wedge compression fracture of L1 vertebral body. Findings include:The falling star program guidelines state residents will automatically be placed on the Falling Star Program if: at the discretion of the IDT (Interdepartmental Team) based on risk factors (BIMS score 0-7, unsteady gait, >2 antipsychotic medications, poor safety awareness, 10 or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to prevent a resident injury, and failed to determine the origin of the injury. This affected one of three residents (R1) reviewed for injury of unknown origin. This failure resulted in R1 sustaining left eye swelling and discoloration, discolorations to chest and right leg, scratches to face and chest area, and complaints of chest pain which were identified by the emergency room staff when R1 presented to the hospital for agitation. Findings include: On 6/24/25 at 2:30 PM, V7 (Complainant) stated that R1 presented to the emergency room on 6/22/25 at 1:02 AM with bruising and swelling to left eye, bruising to mid chest area, bruising to right leg, and scratches to face and chest area. V7 stated that the bruising on R1's chest appeared to be a heel print from being kicked in the chest. V7 stated that R1 stated V3 (Nurse) beat him up because R1 would not give V3 the bottle of rubbing alcohol which was his. V7 stated that R1's injuries were consistent with a person being assaulted. V7 stated that R1 also complained of chest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to prevent a resident to resident physical assault. This affected two of four (R48, R70) residents reviewed for physical abuse. This failure resulted in R48 assaulting R70 in the face with a shoe on 4/8/25. R70 sustained purple discoloration to the right eye lid and petechia above the eyebrow. Findings include: On 5/28/25 at 1:15pm R70 observed alert to person, place, time and situation. R70 stopped surveyor and stated the facility has mixed residents with mental illness with residents that have medical problems. R70 said R48 hit her in the face with a shoe and she sustained a bruise to the eye. R70 said this was last month. R70 showed surveyor a picture on her cellular phone. The image was of R70's face, there was a dark purple discoloration to the right eye lid and petechia above the eyebrow. R70 said V1 (Assistant Administrator) was aware, and she told her son about it. R70 said this happened the day the rooms were changed. Review of R70's progress notes noted that R70 and R48 had a verbal altercation and R48 was relocated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R94 was admitted to the facility on [DATE] with a diagnosis of major depressive disorder, anxiety and conversion disorder with seizures or convulsions. R94's physician orders document monthly Tegretol(Carbamazepine) level dated 2/14/25. Carbamazepine extended release 100 mg. Give one tablet two times a day for conversion disorder with seizures. R94 carbamazepine level dated 2/19/25 was 5.3 normal. There was no level drawn for March. R94 carbamazepine level dated 4/11/25 documents 2.6 low. Reference range for carbamazepine is (4.0 -12). There were no carbamazepine levels for May. R94's Nurse Practitioner (NP) note dated 4/11/25 documents: Tegretol level 2.6. Conversion disorder with seizures or convulsions Give additional dose of Carbamazepine ER 100 mg x 1 Continue Zonisamide and current dose of Carbamazepine Seizure precautions. On 5/29/25 at 12:04PM, V19 (NP) said she ordered monthly Carbamazepine levels to ensure R94's medication is at a therapeutic level. V19 said it is recommended to check monthly. If…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to adequately monitor and supervise a newly admitted resident with a known history of falls, confusion, and assessed to be at risk for falls. This failure applied to one (R3) of three residents reviewed for falls and resulted in R3 sustaining a laceration to her left eyebrow that required transfer to local hospital and treatment with sutures after a fall in the facility hallway. Findings include: R3 is a [AGE] year-old female admitted to the facility on [DATE]. R3's past medical history includes, but not limited to: unspecified dementia without psychotic disturbance, mood disturbance and anxiety, essential primary hypertension, hypothyroidism, etc. Fall risk assessment dated [DATE] scores resident as 21, indicatind a high risk for fall due to impaired memory or judgement, unsteady gait, and history of falls in the past 1 -6 months, status post fall and/or fracture in the past 6 months. Minimum data set assessment (MDS) dated [DATE] section C…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow the fall prevention and management policy to develop and reevaluate individualized interventions to minimize the risk for falls with injuries. This affected one of three residents (R1) reviewed for fall prevention. This failure resulted in R1 falling from bed, subsequently noted with pain and a large red bruise to the right thigh. An Xray shows impacted [NAME]- cervical fracture of femoral neck. R1 was sent to the local hospital for treatment. Findings include: R1's face sheet denotes diagnosis of muscle wasting, malaise, unsteadiness on feet, weakness, unspecified dementia, age related nuclear cataract, lack of coordination, vitamin d deficiency, abnormality of gait and mobility. R1 MDS dated [DATE] denotes BIMS score of 6 (cognitive impairments). R1's follow-up investigation report denotes fall with injury, age [AGE], BIMS 6, mental status alertx1, dementia, schizophrenia, unsteadiness of feet, anxiety, current location of victim- (hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide a safe environment for one (R3) of one resident reviewed for abuse. R3 was allegedly hit in the nose by another resident R9 at the facility before the staff could separate them. The facility abuse coordinator investigated the incident but did not substantiate the event during the facility investigation. R3 was a [AGE] year-old male with Brief Interview of Mental Status (BIMS) score of 8, which would indicate moderate cognitive impairment. Diagnosis includes in part: diabetes Type 2, Dementia unspecified with mood disturbance. The complaint alleges that R3 was hit in the nose by his peer R9 and that he was not sent to the hospital, and that R3 was trying to snap his own nose back into place and that there was still bleeding, also that he was not sent out to the hospital, that he only hadx-rays. R3 has since expired and his closed records were reviewed during the survey and staff members were interviewed. Investigation findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-30 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews the facility failed to administer the influenza vaccine during influenza season, failed to screen residents for and offer the pneumococcal vaccine to residents. This failure affected 4 of 5 residents (R38, R68, R78, and R93) reviewed for influenza and pneumococcal vaccines in a sample of 48. Findings include: On 5/28/25 at 10:57 AM, V16 (Infection Prevention Nurse) stated that residents are educated and offered the influenza and pneumococcal vaccines. V16 stated that she is responsible for educating and obtaining consent/refusals for vaccinations. V16 stated that an outsourced clinic comes to this facility and administers residents' vaccinations. On 05/29/25 1:14 PM, V16 stated that when she started working here in March 2025, she was informed by previous IP nurse that if resident refused flu and/or pneumonia vaccine, they were not provided any education. V16 stated that she is unable to provide any documentation of education provided to the residents that refused vaccination(s). 1.R38's medical record, dated 10/22/24, notes R38 received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow their abuse policy and investigate an injury of unknown origin. This affected two of four residents (R48, R70) both reviewed for abuse policy and investigation. This resulted in a 44-day delay in investigating an injury of unknown origin to R70's face. Findings include: On 5/28/25 at 1:15pm R70 observed alert to person, place, time and situation. R70 stopped surveyor and stated the facility mixed residents with mental illness with residents that have medical problems. R70 said R48 hit her in the face with a shoe and she sustained a bruise to the eye. R70 said this was last month. R70 showed surveyor a picture in her cellular phone. The image was of R70's face, there was a dark purple discoloration to the right eye lid and petechia above the eyebrow. R70 said V1 (Assistant Administrator) was aware, and she told her son about it. R70 said this happened the day the rooms were changed. Review of R70 progress notes noted that R70 and R48 had a verbal altercation and R48 was relocated to another room. On 5/28/25 R48 is not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow the abuse policy and procedures and immediately report an injury of unknown origin. This affected two of four residents (R48, R70) reviewed for reporting abuse and injury of unknown origin. This failure resulted in a 44 day delay in reporting an injury of unknown origin. Findings include: On 5/28/25 at 1:15pm R70 observed alert to person, place, time and situation. R70 stopped surveyor and stated the facility mixed residents with mental illness with residents that have medical problems. R70 said R48 hit her in the face with a shoe and she sustained a bruise to the eye. R70 said this was last month. R70 showed surveyor a picture in her cellular phone. The image was of R70's face, there was a dark purple discoloration to the right eye lid and petechia above the eyebrow. R70 said V1 (Assistant Administrator) was aware, and she told her son about it. Review of R70's progress notes noted that R70 and R48 had a verbal altercation and R48 was relocated to another room. On 5/28/25 R48 is not interview-able. The data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, facility staff failed to accurately code a Minimum Data Set (MDS) for two of three residents (R75, R99) reviewed for accurate assessment. R75 was not being treated for a stage 3 pressure ulcer, and R99 was transferred to the community and not the hospital. Findings include: 1. On 5/28/25 at 12:45pm during an interview R75 said he does not have any pressure ulcers, R75 said he has never had a pressure ulcer while a resident at the [NAME] Chicago Heights. On 5/28/25 at 12:51pm V7 (Wound Care Coordinator) said R75 has never been diagnosed or treated for a stage 3 pressure ulcer while a resident of the [NAME] Chicago Heights facility. V7 said R75 has never had any pressure ulcers while a resident at the facility. V7 said she does not have any documents to present to surveyor noting that R75 does not have pressure ulcers and R75 has not been treated for a stage 3 pressure ulcer. Review of R75 MDS dated [DATE] section M for skin, number of unhealed pressure ulcers, it is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer one resident who was later identified with serious mental illness for a level II preadmission screening. This affected one of one resident (R66) reviewed preadmission screening. Findings include: R66 was admitted to the facility on [DATE] with a diagnosis of alcoholic polyneuropathy, liver disease. R66 documents a diagnosis of major depressive disorder dated 9/30/22 and schizoaffective disorder dated 10/5/22. R66's preadmission screening and resident review (PASRR) level one screen outcome dated 9/8/22 documents no level II required-no Severe mental illness, intellectual disability. The level I screen indicates that a PASRR disability Is not present because e of the following reason: There is no evidence of a PASRR condition of an intellectual/developmental disability or a serious behavioral health condition. If changes occur or new information refutes these findings a new screen must be submitted On 5/29/25 at 10:51AM, V1(Assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and records reviewed the facility failed to review and revise the resident's wound care interventions. This affected one of three residents (R42) reviewed for care plan review and revisions. The findings include: On 05/29/25 at 11:00 AM V7, Wound nurse said R42 had one pressure ulcer on his ankle and it was found on 4/4/25 and documeted as a stage 3. On 5/29/25 at 12:35PM Wound Care Nurse, said R42's skin impairment needs to be identified in the care plan to specify the staging of the wound. I added the pressure ulcer stage 3 to the care plan. V7 said actual vs risk for skin impairment are different and will have different interventions. V7 said, it is important to know the history of a resident's skin impairments. The goal will be to resolve and prevent decline or complications. V7 was asked why the goal is not specified on the care plan, V7 did not answer the question. R42's MDS Skin Conditions dated 4/22/25 identifies he had a stage 3 pressure ulcer. The area was identified as healed on 5/23/25 in the progress notes. The goal identified is to maintain adequate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to follow its medication regimen review policy to ensure the outside pharmacist identified and reported the absence or inadequate indications for use of a medication. This failure affected 2 residents (R6 and R68) out of 3 residents reviewed for medication review in a sample of 48. Findings include: On 5/29/25 at 11:25 AM, V18 ADON (Assistant Director of Nursing) stated that the medication, apixaban, is a blood thinner. V18 stated that it is not used to treat tachycardia (increased heart rate) as is noted in R68's physician orders. V18 stated that she will correct R68's medical record now. On 5/30/25 at 10:30 AM, V24 (pharmacist) stated that apixaban is prescribed for persons with history of blood clots, traumatic brain injury, atrial fibrillation, or stroke. V24 stated that it is not used to treat tachycardia. V24 stated that benztropine mesylate is prescribed to treat movement disorder. V24 stated that she is not aware what other symbolic functions refers to as a diagnosis. R6's POS (physician order sheet), dated 6/5/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their transmission-based isolation policy by not relocating one resident's roommate after a resident was found to have Extended-Spectrum Beta-Lactamases (ESBL) in the urine and failed to discontinue the isolation order after treatment was completed. This affected two of two residents (R1, R38) reviewed for transmission-based precautions. Findings include: R38 was admitted to the facility on [DATE] with a diagnosis of dysuria, weakness, hernia, major depressive disorder, and ulcerative colitis. R38's Minimum Data Set, dated [DATE] under toileting hygiene documents substantial. Maximal assistance. Under section H documents no indwelling catheter and under urinary incontinence documents frequently incontinent. R38's physician order dated 3/22/25 created 3/25/25 documents: Contact Isolation related to Extended-Spectrum Beta-Lactamases (ESBL) in the urine. No discontinued or stop date. On 5/28/25 at 10:51AM, V16 (Infection Prevention RN) said once an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to have an effective pest control policy/program, by not ensuring the facility was free of pest to include (rodents and flying insects). This affected two of two residents (R18, R15,) reviewed for pest control practices. This has the potential to affect the entire facility. Findings include: On 5/28/25 surveyor was informed that Resident # 18 came out her room screaming saying there was a mouse in the room. On 5/28/25 R83(Resident Council President) said R18 was screaming about a mouse. R83 said her and R18 heard the mice in the room a few days ago, they made V5 (Maintenance Director) aware and he put traps down. R83 said this morning V4 (Housekeeping) removed the trap with the mouse on it. On 5/28/25 at 12:37pm V4 (Housekeeping) said he did remove the mouse trap with a mouse on it this morning from R83 and R18's room, under R18 bed. V4 said the facility should be pest free. On 5/27/25 at 1:57pm there were many flies observed in R15's room, landing on the soiled linen that was on the floor. V28(CNA) and housekeeper were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · Dcited before2024-07-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to follow their policy and procedures for protecting residents from abuse by not ensuring staff were monitoring residents in the dining area who were at risk for abuse and with a history of aggression and by not ensuring adequate staff supervision was provided for residents involved in a physical altercation. This failure applied to two of five residents (R4 and R5) reviewed for abuse. Findings include: R4 is a [AGE] year-old male with a diagnosis's history of Schizophrenia, Delusional Disorders, Bipolar Disorder, Dementia, and Legal Blindness who was admitted to the facility 05/24/2024. R4's most current care plan documents he has a history of mood swings, impulsive behavior, related to a diagnosis of Bipolar Disorder and is at risk for abuse related to severe mental illness. R4's progress notes dated 6/19/2024 document he was involved in an argument with another resident in the Dining Hall while waiting for breakfast. The argument, as per eyewitness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and observations the facility failed to have an effective pest control program to ensure the facility is free from pests. This failure affected five of five residents (R9-R13) reviewed for pest control. The findings include: On 5/15/24 at 10:25AM R10 said there are roaches in the room, I call staff when I see them, and they come kill them. I see them at night. I haven't seen any bugs today. R10 said I saw them by the corner, by the wall. On 5/15/524 at 10:35AM the surveyor observed a dead, dark, elongated bug on its back on the floor in the dining room, near the radio speaker. Several residents were in the dining room participating in a bowling game at this time. On 5/15/24 at 10:56AM V6, Maintenance, said pest control comes twice a month and as needed. V6 said if there are any complaints in between treatment then I will call the exterminator to come out. V6 said I got a bug complaint by the residents in room [ROOM NUMBER], yesterday, she described the bug as a water bug or a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-19 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to have the State inspection survey results readily available and accessible to residents, family members and legal representatives. This deficient practice affects all ten (R3, R9, R17, R27, R52, R58, R60, R66, R85 and R94) residents reviewed for Resident rights to Survey results in a sample of 20 residents. Findings include: On 4/18/24 at 10:23am during Resident council meeting held with ten residents in attendance, all ten residents stated that they are not aware of where the State Inspection results binder is located. All stated that they have not seen the signage for the location of the survey results. On 4/18/24 at 11:05am, V28(Office Manager) stated that she does not know where the State Inspection Survey results binder is and has not seen it at the front desk. She was unable to locate the Survey results binder at the front desk during the interview. On 4/18/24 at 11:10am, V1(Administrator) stated that the binder is usually located at the front desk. V1 and V21 (Assistant Administrator) both could not find…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-19 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label multi-dose medication for one of two medication rooms observed for medication storage and labeling. This failure has the potential to affect all 93 residents currently residing in the facility. The facility also failed to discard expired glucagon from their emergency medication box. This deficient practice has the potential to affect all 13 diabetic residents in the facility. Findings include: 1. On [DATE] at 9:49AM during Medication Storage and Labeling observation with V2 (Director of Nursing), the first-floor medication storage room was observed with two vials of opened, undated Tuberculin, Purified Protein (Mantoux) 5TU/0.1ml, 10 dose vial. During an interview on [DATE] at 10:05AM with V2, V2 stated that she confirmed with pharmacy that the multi-dose vials should be labeled with an open or accessed, and discard date 28 days unless manufacturer specifies a different (shorter or longer date) as stated in the facility policy.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their hypoglycemia protocol by not administering glucagon to a resident (R248) with a low blood sugar that was unresponsive for one (R248) out of three residents reviewed for change in condition in a total sample of 20. Findings Include: R248 is a [AGE] year old with the following diagnosis: type 2 diabetes, metabolic encephalopathy, and hemiplegia following a cerebral infarction. A Nursing note dated 1/23/24 documents R248 was observed unresponsive to verbal stimuli. Supplemental oxygen was placed on R248 at 3 L via nasal cannula. 911 was called and R248 was transported to the hospital. A Change in Condition dated 1/23/24 documents R248 was sent to the hospital for altered mental status. The most recent blood glucose test at 9:15AM was 45. There's no documentation that any interventions were performed to address the low blood sugar before the ambulance arrived. The Fire Department record dated 1/23/24 documents the paramedics arrived on scene at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow R44's Fall care plan by not placing the call light within reach. This failure affected 1 resident (R44) of 2 reviewed for falls in a total sample of 20. Findings include: On 4-16-24 at 11:05 AM, R44 was resting comfortably in bed. Surveyor noted R44's call light clipped on the privacy curtain which was approximately 3 feet away from R44. Surveyor noted R44 was unable to reach for the call light. On 4-16-24 at 11:05 AM, R44 said she has a history of falls. R44 said her legs gave out the last time she fell. R44 said she got up by herself and did not notify staff for assistance. R44 said as a result of her fall, the staff told her to call for assistance when getting up. Surveyor asked R44 to activate her call light and R44 said she cannot reach her call light when it is clipped to the curtain. On 4-16-24 at 11:10 AM, V7 (Certified Nurse Aide) observed R44's call light clipped to the curtain and verified R44's call light was out of R44's reach. V7 said call lights should be in reach of the residents. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a clean, comfortable, and homelike environment in resident rooms and bathrooms. This failure applied to nine of 22 residents (R1, R2, R3, R5, R6, R19, R20, R21, R22) reviewed for clean, comfortable, and homelike conditions in the sample of 22 residents. Findings include: On 10/20/23 at 2:55 PM R1 (discharged on 9/25/23), R2 and R3's bathroom was observed. The wall behind the toilet looked like new drywall had been hung at some point and never completely finished. The wall board was visible and not painted. The wall was coated with a substance that looked similar to spackle. There was a large gap on the floor between the floor tile and the wall behind the toilet where the baseboard (trim) was missing. There were several spots of missing and /or badly cracked caulk between the sink and the wall and many areas on the tile walls, especially in the corners. There was caked, thick, black debris around the base of the toilet and in the corners of the bathroom. There was dark rust at the base of the door…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-20 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain air conditioners in resident rooms by not cleaning the filters prior to them becoming caked with dust and debris. This failure applied to six of 22 residents (R1, R13, R14, R15, R16 and R17) reviewed for resident equipment in the sample of 22 residents. Findings include: On 10/20/23 at 1:50 PM V7 (Maintenance) stated, The filters in the AC (Air conditioner) units are cleaned as needed. I don't have a schedule or anything for them. They are cleaned before the summer months and then if a resident notices the unit is not cooling like it should. (V7 was shown a picture of a dirty filter with caked on dust, lint and derris, from R1's room, provided to Surveyor prior to survey.) V7 stated, They should not look like that. On 10/20/23 at 2:25 PM V7 (Maintenance) and Surveyor toured the facility and randomly selected resident rooms to check the filters in the air conditioners. The filters in the air conditioners in R13 and R14's room; R15 and R16's room; and R17's room were very dirty and caked with dust and debris. (3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-01-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow their policy and wear face masks properly in the kitchen and while preparing food. The facility also failed to wear facial hair restraints while in the kitchen. This failure effects all 89 residents in the facility who are served meals from the kitchen. Findings include: On 01/18/23 at 11:59 AM V9 (Dietary Manager) and V8 (Regional Dietary Manager) both had surgical masks on and both V8 and V9 have full beards. V9 washed his hands then ripped open aluminum foil on each food pan with ungloved fingers and tested 4 trays of food. V8 states kitchen staff do not have to wear gloves while checking the food. V8 states they just need to wash their hands. Both V8 and V9 were not wearing beard coverings. V8 (Regional Dietary Manager) states kitchen staff need a beard cover only when dealing with food and a regular mask all other times in the kitchen. On 1/18/2023 at 12:20 PM surveyor came back to kitchen to observe food service. V8 and V9 now wearing beard covers. V5 (Dietary Aid) is filling bowls of fruit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to evaluate and modify the falls care plan of one resident (R73) out of six residents reviewed for falls in a sample 23. Findings Include: Review of the facility fall log dated 1/17/2023 documents that R73 had falls on 6/16/2022 and 12/25/2022. Review of R73's care plan revision documents an updated intervention for the fall on 6/16/2022, but no updated intervention for the fall on 12/25/2022. On 1/19/2022 at 2:40 PM, V28 (Restorative RN/Care Plan Coordinator) said that post fall care plans should be updated within 72 hours of the fall occurrence. R73 is a [AGE] year old male with a diagnosis not limited to schizophrenia, other abnormalities of gait and mobility, primary generalized (osteo) arthritis, other lack of coordination, muscle wasting and atrophy. Review of R73's admission fall risk assessment dated [DATE] documents a score of 10. The facility's fall risk evaluation documents scoring a 10 or higher makes a resident High Risk for falls. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-20 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain medication errors below 5% for one resident (R20) of four residents reviewed for medication review in the sample of 23. Findings include: On 1/18/23 at 8:25 AM V22 (RN-Registered Nurse) administered medications to R20. V22 administered acetaminophen 325 mg (milligrams) two tablets to R20. V22 did not administer magnesium oxide 400 mg to R20. The Medication Review Report for R20 indicates Acetaminophen Tablet 325 MG Give 2 tablets by mouth every 4 hours as needed for pain; Magnesium Oxide Tablet Give 400 mg by mouth two times a day related to iron deficiency anemia. The Medication Administration Record indicates that the magnesium oxide is due at 9:00 AM. On 1/18/23 at 10:05 AM V22 said, I showed you acetaminophen 500 mg, but I gave her 325 mg. On 1/19/23 at 1:30 PM V2 (Director of Nursing) said, the nurse should give the medication as ordered by the physician. Policy: Medication Administration, Review date 3/2022. 13. Verify that the medication is being administered at the proper time, in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to discard an inhaler more than thirty days after the opened date; and, the facility failed to discard single dose vials of medication in one of two medication carts reviewed for medication storage. Findings include: On 1/18/23 at 3:15 PM Cart 1B contained a fluticasone propionate/salmeterol inhaler with an opened date of 11/6/22 for R54, and two 1ml (milliliter) vials of haloperidol with no opened date for R85. V26 (LPN-Licensed Practical Nurse) said that the inhalers should be kept for 30 days. V26 said I will throw these (haloperidol vials) away. On 1/19/23 at 1:30 PM V2 (Director of Nursing) said inhalers are kept for 30 days after opening. It depends on how much is in there (haloperidol). Vials should be disposed of after use. On 1/19/23 at 1:42 PM V25 (Pharmacist) said, it is recommended to throw some inhalers away 30 days after opening. The manufacturer's recommendations should be followed. One ml (milliliter) vials are single use vials. Policy: Medication Storage in the Facility, review date 12/2022. 18.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow Enhanced Barrier Precautions for one resident (R53) of one resident reviewed for gastric tube administration in the sample of 23. Findings include: On 1/18/23 at 10:55 AM V24 (LPN-Licensed Practical Nurse) administered medication to R53 via g-tube (gastric tube). V24 was not wearing a gown during medication administration. There was a sign on the door indicating Enhanced Barrier Precautions (EBP). On 1/18/23 at 11:00 AM V24 said I should have put on a gown. There wasn't one here (pointed to doorway). I should have gotten it from down there (gestured to cart down the hall). On 1/18/23 V4 (Infection Preventionist) said yes, they should have a gown on during g-tube medications. Policy: IC (Infection Control)-Enhanced Barrier Precautions (EBP) Date 10-6-2022 EBP requires the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs (multi-drug resistant organisms) to staff hands and clothing. Use of eye protection may be necessary when splash or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-20 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident's call light was accessible and functioning for 1 of 1 resident (R48) reviewed for call lights in a total sample of 23. Findings include: On 1/17/2023 at 10:30am R48 was observed in his room without a call light system on the wall. On 1/17/2023 at 10:35am V4 (Infection Preventionist-IP) said R48 needs full assistance and should have a call light system in his room and was not aware there was not a system in place and informed the maintenance director. On 1/17/2023 at 10:40am V2(Director of Nursing-DON) said R48 needs full assistance and had a call light on the wall but was not aware that it was not there anymore. On 1/17/2023 at 10:43am V12 (Maintenance Director) said he was not aware that this room did not have a call system on the wall and replaced it immediately. An Order Summary Report dated 1/18/2023 indicates that R48 has a diagnosis of muscle weakness, anxiety disorder, and reduced mobility. The care plan was reviewed and documents a focus of at risk for falls related to decreased…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-05-30 · tag F0565 — failed to support the resident council — widespreadHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that the assigned staff, thoroughly assisted and documented the resident concerns and grievances during the monthly resident council meeting from 01/22/2025 to 5/21/2025. This has the potential to affect all 99 of the residents in the facility reviewed for grievance and resident concerns. Findings include: According to the CMS 671 dated 05.28.25, there were 99 residents residing in the facility. On 5/28/25 request and approval was given to review resident council meeting minutes. There were no documented concerns noted on the records for the meetings from 01/19/2025 to 05/23/2025. During the hosted resident council meeting R83 (President) reviewed the documents presented by V2 (Administrator) and stated that the documents were not correct and the residents in fact mentioned concerns during the March, April and May meetings, and the concerns were not listed on the documents. R83 said this is an issue and that V27 (Activity Director) should be writing down the concerns for the meetings. R83 said one concern that was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-01-20 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to post the nursing staffing in a prominent place readily available to residents and visitors. This deficiency could potentially affect all residents of the facility. Findings include: On 01/17/2023 at 9:20AM upon entrance, no staffing posting was observed by the front desk and on the bulletin board by the entrance. At 10:30AM during rounds, no staffing posting was observed on all units. On 01/18/2023 at 9:20AM upon entry, no staffing posting was observed again by the front desk and on the bulletin board by the entrance. At 9:40AM during rounds, no staffing posting was again observed on all units. On 01/17/2023 at 12:30PM, V19 (Staffing Coordinator) stated that no staffing posting is being done but if someone asks for which nursing staff is present, she can answer them directly. On 01/17/2023 at 12:37PM, V1 (Administrator) and V2 (Director of Nursing) both stated that staffing assignments are in the units and by the front desk in a binder. On 01/17/2023 at 2:54PM, V20 (Front Desk/Office Manager) stated that every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$165,764 in federal fines across 4 penalties.
- $47,740 — penalty dated 2025-11-18
- $95,940 — penalty dated 2025-05-30
- $12,048 — penalty dated 2024-07-18
- $10,036 — penalty dated 2024-04-19
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BRIA HEALTH SERVICES — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.4 | -0.4 vs chain |
| Health inspection | 2 of 5 | 1.8 | +0.2 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 2 of 5 | 2.5 | -0.5 vs chain |
The other 9 homes this chain runs (chain average 1.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ROSEN, MICHAEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 11/01/1997 |
| SEGAL, DOV | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | since 11/01/1997 |
| BOULTON, KIM | Individual | W-2 MANAGING EMPLOYEE; ADP OF THE SNF | — | since 01/08/2025 |
| NWAGWU YOULO, CHIMNOYA | Individual | W-2 MANAGING EMPLOYEE; ADP OF THE SNF | — | since 01/01/2024 |
| OLANREWAJU, ROSEMARY | Individual | W-2 MANAGING EMPLOYEE; ADP OF THE SNF | — | since 01/08/2025 |
| WEINFELD, AVRUM | Individual | ADP OF THE SNF | — | since 01/08/2025 |
| WEISS, DANIEL | Individual | ADP OF THE SNF | — | since 01/08/2025 |
CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 95% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145898. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.