No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Axiom Healthcare Of West Frankfort

601 North Columbia, West Frankfort, IL 62896 · For profit - Corporation · 96 certified beds · (618) 932-2109 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Abuse/neglect citations on record (F0600, F0605, F0610) — most recent Sep 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0740)2 immediate-jeopardy citations$171,658 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has abuse, neglect, or exploitation citations (F0600, F0605, F0610) — most recent Sep 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $171,658 in federal fines (most recent 2025-08-19)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1001 Factory Outlet Blvd · (618) 932-2171 · Call to confirm hours
Pharmacy
309 W Saint Louis St · (618) 937-2416 · Call to confirm hours
Grocery
602 W Main St · (618) 937-3230 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
1100 W 6th St · (618) 923-8023

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.1%13.4%15.4%worse
Long-stay residents who lose too much weight2.4%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms27.1%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.2%3.1%3.3%better
Long-stay residents whose ability to walk worsened18.1%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication33.7%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine78.0%91.8%95.3%worse
Long-stay residents with pressure ulcers4.8%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control22.3%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table25.0%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.3%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine29.2%63.1%79.4%worse
Long-stay hospitalizations per 1,000 resident days1.872.021.67worse
Long-stay outpatient ER visits per 1,000 resident days3.372.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.16U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.29
RN hours/ resident / day
0.70
LPN hours/ resident / day
1.84
Aide hours/ resident / day
2.83
Total nurse hours/ resident / day
0.37
RN hoursweekends
38.5%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 96 beds and averages 50.0 residents a day — about 52% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.83 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.84 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.38 hrs/resident/day on weekends vs 3.01 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.26 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-04-16)
7
at the previous standard inspection (2025-03-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

66 citations, most serious first. The 17 most serious are shown; the remaining 49 are one tap away and print in full.

  • Immediate jeopardy · J2024-12-20 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free from chemical restraints when staff administered an injectable anti-psychotic medication twice within an 8 hour time frame without the resident's consent and without a physician's order to include adequate indications for use, and failed to attempt less restrictive alternative treatments prior to administration of the medication for 1 (R1) of 3 residents reviewed for chemical restraints in the sample of 7. This failure resulted in R1 being sent to the emergency room for lethargy, facial swelling, and possible allergic reaction to the anti-psychotic medication administered. This failure resulted in an Immediate Jeopardy, which was identified to have begun on 12/3/24 at approximately at 10:30 PM when V10 (Licensed Practical Nurse) administered Chlorpromazine (Thorazine) 100mg Intramuscular injection and again on 12/4/2024 at 5:30AM. V1 (Administrator) was notified of the Immediate Jeopardy on 12/17/24 at 3:40 PM. The surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure residents are free from physical and verbal abuse for 2 of 5 residents (R26, R44) reviewed for abuse in the sample of 14. This failure resulted in R26 experiencing incidents of mental anguish, fear, anxiety, and feeling unsafe as a result of V34's (Certified Nursing Assistant/CNA) mental and verbal abuse. The Immediate Jeopardy began on 5/7/24 at approximately 2:00 AM when V34 (Certified Nursing Assistant/ CNA) verbally and physically abused R26 by ripping R26's clothing while transferring R26 to the wheelchair and wheeling R26 to the dining room to wait for breakfast. V44 (Regional Director of Operations) was notified of the Immediate Jeopardy on 5/15/24 at 12:35 PM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on 5/16/24, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. Findings include: 1. R26's document titled admission Record documented an admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-05-12 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the notifications and required reasons for transfer/discharge were adequately communicated and documented in the medical record and failed to permit a resident to return to the facility after hospitalization for two (R1 and R2) of three residents reviewed for inappropriate transfer and discharge in the sample of 32. This failure would cause a reasonable person to experience feelings of fear, agitation, anxiety, and distress as a result of being removed from their home and taken to an unfamiliar location with unfamiliar people, far away from family. Findings include:1. R1's admission Record documented an admission date of 10/23/25 and included diagnoses of Cerebral infarction due to thrombosis of right middle cerebral artery, cerebral infarction due to embolism of left middle cerebral artery, dysphagia, major depressive disorder, adjustment disorder with depressed mood, vascular dementia with anxiety, vascular dementia with other behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to implement care plan fall interventions for 3 (R2, R4, and R13) of 5 residents reviewed for accidents in a sample of 46. This failure resulted in R2 being sent to the hospital after a fall and diagnosed with a closed fracture of left orbit and closed fracture of left side maxilla. The findings include:1. R2's admission record documents an admission date of 11/06/25 with diagnoses of Parkinson's disease, vitamin d deficiency, muscle wasting and atrophy, lack of coordination, dementia, and need for assistance with personal care.R2's MDS (Minimum Data Set) dated 02/13/26 documents in Section C a BIMS (Brief Interview for Mental Status) score of 13 which indicates R2 is cognitively intact. Section GG documents toileting and toileting transfer as dependent. Chair/bed to chair transfer as partial/moderate assistance. Section J documents has the resident had any falls since admission/entry or reentry or the prior assessment as yes. Number of falls since admission or prior assessment -no injury documents two or more.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review the facility failed to provide supervision during smoking to prevent an accident and failed to provide an appropriate intervention to prevent future falls for 1 of 15 residents (R27) reviewed for accidents in a sample of 48. This failure resulted in R27 falling outside in the designated smoking area and then having to be sent out to the emergency room for laceration on her left and right arm and having to be seen by a wound care specialist. Findings include: R27's admission Record dated 09/10/25 documents an admission date of 06/06/25 with diagnoses of history of falling, tobacco use, type 2 diabetes mellitus with diabetic neuropathy, unspecified sequelae of nontraumatic intracerebral hemorrhage. R27's MDS (Minimum Data Set) dated 08/18/25 documents in Section C a BIMS (Brief Interview for Mental Status) score of 13 which indicates R27 is cognitively intact. Section GG documents walk 10 feet as supervision and touching assistance, walk 50 feet with two turns as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-06-02 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident requiring dialysis received dialysis treatments for 1 of 2 residents (R1) reviewed for dialysis in the sample of 11. This failure resulted in R1 being admitted to the hospital to receive dialysis treatment and pulmonary venous congestion. Findings include: R1's admission Record documents an admission date of 3/31/25 and diagnoses including peripheral vascular disease, end stage renal disease, iron deficiency anemia, chronic diastolic heart failure, dependence on renal dialysis, sepsis, bacteremia, and essential hypertension. R1's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) score of 15, indicating R1 is cognitively intact. The same MDS documents under special treatment, procedures, and programs that R1 is receiving dialysis. R1's most recent Care Plan documents a focus area with an initiation date of 3/31/25 of R1 receives dialysis and a goal area of R1 will remain free of complications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly and timely investigate an allegation of staff to resident abuse, and failed to prevent further abuse from occurring while allowing staff to continue to have direct care with residents after allegations were made for 4 of 5 residents (R26, R44, R46, and R300) reviewed for abuse in a sample of 14 residents. Due to this failure R26 was verbally and physically abused by V34 (Certified Nursing Assistant/CNA) on 5/7/24 at approximately 2:00 AM. This also had the potential to affect all 47 residents residing in the facility. Findings include: 1. Document titled admission Record documented R300 admission date as 4/5/2024 with diagnoses including Intervertebral Disc Degeneration, Thoracic Region, Polyarthritis, Chronic Obstructive Pulmonary Disease, Atherosclerotic Heart Disease, Anemia, Vitamin D Deficiency, Hypertension, Mild cognitive impairment. R300's Minimum Data Set (MDS) dated [DATE] documents a BIMS (Brief Interview for Mental Status) score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-12 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to provide enough staff to perform care duties timely. This failure has the potential to affect all 49 residents residing at the facility.Findings include:On 04/27/26 at 11:27 AM, R14 stated previously it was only the night shift that had attitudes or was rude, but lately it is more of the staff. R14 stated, they will tell him, they do not have time to do whatever he has asked. Resident was alert and oriented at time of interview.On 04/27/26 at 1:50 PM, R10 stated the staff can be snippy and rude, especially on the weekend. R10 stated, maybe the staff are rude because they are running and don't have enough of them to get things done. Resident was alert and oriented at time of interview.On 04/28/26 at 12:03 PM, V8 (Certified Nursing Assistant/CNA) stated they start showers usually after breakfast but sometimes someone will be up at 6:00 AM or 6:30 AM and they can get a shower in before breakfast. V8 stated, it takes approximately 20 minutes to give a shower for most, a little less or a little more for some…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to discontinue using the kitchen for food preparation during a sewage backup affecting the kitchen. This failure has the ability to affect all 49 residents residing in the facility.Findings include:On 05/04/26 at 2:48 PM, V24 (Dietary Manager) stated he was at the facility the day the sewer water was coming into the facility. V24 stated, the sewer water started coming in around 9:00 AM and the plumbers were called in. V24 stated, they were able to get the problem fixed at approximately 2:30 PM. V24 stated, the sewer water came up through the floor drains and accumulated as standing water about three feet out around the floor drains in the kitchen. V28 stated, he received a text at approximately 2:30 PM they were able to fix the problem with the sewage water but the staff was falling behind preparing dinner so he came in and cleaned and sanitized the floor.On 05/04/26 at 2:48 PM the floor drain by the dish machine was about 2.5 feet from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-12 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and record review the facility failed to treat residents with dignity, respond to residents quickly, and speak to residents respectively for 14 (R4, R5, R6, R8, R10, R13, R14, R16, R17, R23, R26, R28, R29, R32) of 14 residents reviewed for dignity in a sample of 32.Findings include:1. On 04/30/26 at 10:55 AM there was a puddle of urine under R26's chair. The puddle was over 12 inches by 7 inches, R26 was sitting at a table in the center of the dining room. At 11:23 PM the puddle was bigger approximately 14 inches by 9 inches and R26's shorts were visibly wet. At 11:40 AM V26 (Social Services Director) gave R26 hand sanitizer and walked right by the puddle of urine under his chair. At 12:05 PM R26 was still sitting in the dining room with the puddle under him. During this time, several staff walked by R26 bringing residents into the dining room and delivering food trays.On 05/04/26 at 7:35 AM there was a puddle of urine under R26's chair in the dining room, the puddle was approximately 12 inches by 6 inches. At 8:15 AM R26 left the dining room with his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to provide working showers and toilets and failed to provide an environment free of sewage backup and odors for 17 (R4, R5, R10, R14, R16, R17, R18, R19, R21, R22, R23, R26, R27, R29, R30, R31, R32) of 17 residents reviewed for sanitary environment in a sample of 32.Findings include:1. On 04/27/26 at 11:09 AM, R5 stated they only have one shower that works so there are times you have to wait for the shower to be open. Resident was alert and oriented at time of interview.On 04/27/26 at 11:10 AM, R4 stated they only have one shower that works so sometimes you have to wait. Resident was alert and oriented at time of interview.On 04/27/26 at 11:17 AM the shower room on the 300 hall did not have a shower head on the shower.On 04/27/26 at 11:22 AM, V4 (Certified Nurse Aide/CNA) stated the showers on the 200 hall and the 300 hall do not work, only the shower on the 100 hall works. V4 stated, the other showers have not worked for months.On 04/27/26 at 11:23 AM, V5 (CNA) stated the showers on the 200 and 300 halls do not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to maintain free passage through exit doors in case of emergency procedures. This failure has the potential to affect the 31 residents residing on the 200 and 300 Halls.Findings include:On 04/27/26 at 11:09 AM, R5 stated sometimes they would put the blue towel cart in front of the door on the other hall (R5 indicated the south hall/200 hall) to prevent R19 from hitting the door alarm or going out the door. Resident was alert and oriented at time of interview.On 04/27/26 at 11:10 AM, R4 stated he has seen the blue towel cart in front of the far door (R4 indicated the south hall) to keep R19 from hitting the door alarm. Resident was alert and oriented at time of interview.On 04/27/26 at 1:50 AM, R10 stated she has observed the linen tower in front of the door on the 200 hall. R10 stated, she believes they put it there to keep R19 from getting out. Resident was alert and oriented at time of interview.On 04/29/26 at 9:30 AM there was a plant cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-12 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to provide food at a palatable temperature for 5 (R10, R13, R14, R30, R31) of 5 residents reviewed for cold food in a sample of 32.Findings include:On 05/03/26 at 6:17 PM, R10 stated the food is cold frequently. Resident was alert and oriented at time of interview.On 05/04/26 at 7:15 AM a digital metal stemmed thermometer used for taking temperatures for this survey was checked for accuracy using the ice-point method and was accurate within +/- 2 degrees Fahrenheit. The week at a glance documents breakfast day 9: assorted juice, choice of cereal, western egg bake, toast, margarine/jelly, milk and hot beverage.On 05/04/26 at 7:27 AM R10 received her breakfast in her room. R10's breakfast was 2 pieces of toast, 1 sausage patty, a bowl of dry cereal, a glass of milk and coffee. R10 stated, her sausage was cold, she was not eating it. R10 told surveyor to take the temperature of the sausage and tell her if it was considered cold. The temperature of the sausage patty was 86.0 degrees Fahrenheit. R10 stated her milk is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-12 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide bed hold policy before/upon transfer from the facility for one (R1) of three residents reviewed for discharge process in the sample of 32.Findings include:On 04/27/26 at 3:44 PM, V6 (Ombudsman) stated the Ombudsman's office has not received any bed hold or transfer/discharge paperwork for R1 or R2 from (facility name).On 04/30/26 at 10:46 AM, V16 (Family-Power of Attorney/POA) stated she has never received any documents concerning R1's discharge or bed hold information.On 04/29/26 at 1:20 PM, V1 (Administrator) stated they did not send any paperwork to the Office of the Ombudsman and she is unaware if any paperwork was sent to V16.The Notice of Transfer and Discharge policy 08/14/17 documents: prior to discharge or transfer the facility will: notify the resident and the resident's representative of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. The facility will send a copy of the notice to a representative of the office of the State Long-Term Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-16 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure sufficient staff were available to provide needed care in a timely manner. This failure has the potential to affect all 46 residents residing at this facility.Findings included:1. R23's admission Record documents an admission date of 10/20/2023 with diagnoses of chronic pulmonary edema, mild intellectual disability, morbid obesity and need for assistance with personal care. R23's MDS (Minimum Data Set) dated 1/15/26 documented R23 with a BIMS (Brief Interview for Mental Status) score of 15 out of 15 total, which indicates R23 is cognitively intact. This same MDS documented R23 has impairment to both lower legs, uses a wheelchair and is dependent on staff for transfers and toileting care. On 4/12/2026 at 9:10am, R23, who is alert and oriented, said he had to wait 3 hours the previous night (4/11/2026) for his call light to be answered by staff because there are only two staff working on the night shift. R23 said this is how it is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-16 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a full time Director of Nursing and to have a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. This failure has the potential to affect all 46 residents residing at this facility.Findings included:On 4/14/2026 at 1:04pm, V1 (Administrator) said the facility did not have the required 8 consecutive hours per day of Registered Nurse coverage. V1 said some days we do not have the required RN coverage. The facility schedule titled April 5-April 18, 2026, documented no RN (Registered Nurse) coverage for dates of 4/13/2026.The facility schedule titled March 22-April 4, 2026, documented no RN coverage for dates of 3/24/26 and 3/25/26.The facility schedule titled March 8-March 21, 2026, documented no RN coverage for dates of 3/18/26 and 3/13/26.On 4/14/2026 at 1:45pm, V1 (Administrator) said the facility has not employed a Director of Nursing since V11 (Registered Nurse) stepped down from the position on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-16 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to maintain an effective pest control program to rid the facility of gnats. This failure has the potential to affect all 46 resident currently residing in the facility. The findings include:On 04/12/26 at 8:50AM, R29, who was alert and oriented, stated that the facility does have a problem with gnats. R29 stated that they are all over the building. On 04/12/26 at 8:51AM, R29's room was observed with 2 gnats flying over R29's bed. 04/12/26 at 9:03AM, gnats were observed on R2's food tray that was sitting on R2's bedside table in his room.On 04/12/26 at 9:09AM, R3, who was alert and oriented, stated that the facility has a problem with gnats. R3 said that the gnats are in the dining room and in all the bedrooms. R3 said she has one gnat that has been in her room for a while and won't leave her food or stuff alone. R3 said that she has one gnat that has gotten pretty big in her room, and her and the gnat are becoming friends now. On 04/12/26 at 9:17AM, R24, who was alert and orientated, stated that the facility has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · Ecited before2026-04-16 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and observation the facility failed to answer call lights for residents needing assistance in a timely manner to promote dignity for 5 of 5 residents (R15, R22, R23, R32 and R38) reviewed for call light response times in a sample of 46.Findings include:1. R23's admission record documents an admission date of 10/20/2023 with diagnoses of chronic pulmonary edema, mild intellectual disability, morbid obesity and need for assistance with personal care. R23's MDS (minimum data set) dated 1/15/26 documented R23 with a BIMS (brief interview for mental status) score of 15 out of 15 total, which indicates R23 is without cognitive impairment. This same MDS documented R23 has impairment to both lower legs, uses a wheelchair and is dependent on staff for transfers and toileting care.On 4/12/2026 at 9:10am, R23 said he had to wait 3 hours the previous night (4/11/2026) for his call light to be answered by staff because there are only two staff working on the night shift. R23 said this is how it is every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to provide a method to call for assistance from the toilets and shower rooms for 36 (R1, R2, R3, R4, R5, R6, R7, R8, R9, R10, R11, R12, R13, R15, R17, R19, R21, R22, R24, R25, R26, R28, R29, R30, R31, R32, R33, R36, R38, R39, R40, R41, R42, R43, R45, and R46) of 36 residents reviewed for accommodations of needs in a sample of 46.Findings include: On 04/12/26 at 9:15 AM the shower room on the north hall had no call light in the shower stall. On 04/12/26 at 9:16 AM on the north hall, the first bathroom on the left side of the hall had no call light accessible from the floor, the first bathroom on the right side of the hall had no call light accessible from the floor, and the second bathroom on the right side of the hall had no call light accessible from the floor. On 04/12/26 at 9:24 AM on the south hall, the first bathroom had no call light accessible from the floor near the toilet. The second bathroom had no call light accessible from the floor near the toilet. On 04/16/26 at 3:46 PM V1 (Administrator) stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to maintain repairs to windows, floors, and radiators and keep resident floors, bathrooms, and shower areas clean for 36 (R1, R2, R3, R4, R5, R6, R7, R8, R9, R10, R11, R12, R13, R15, R17, R19, R21, R22, R24, R25, R26, R28, R29, R30, R31, R32, R33, R36, R38, R39, R40, R41, R42, R43, R45, and R46) of 36 resident reviewed for safe clean, comfortable environment in a sample of 46.Findings include: 1. On 04/12/26 8:41AM, R5 who was alert and oriented, stated that he has the insides of his incontinent brief from last night all over his floor. R5 said that his incontinent brief exploded last night, and no one would clean it up for him. On 04/12/26 at 8:42AM, there was a white polymer substance all of the floor next to R5's bed. 2. On 04/13/26 at 11:50AM, R28's room had two ceiling tiles that were pushed up into the ceiling and had what appeared to be some kind of insulation hanging around the ceiling tile track that was pushed up. The area where the ceiling tiles were pushed up is located above R28's nightstand and head…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to provide supplements as ordered to underweight residents for 4 (R1, R2, R3, and R15) of 6 residents reviewed for nutritional status in a sample of 46.Findings include:1.R15's admission Record documents an admission date of 12/12/25 with diagnoses including: pan lobular emphysema, chronic obstructive pulmonary disease, conversion disorder with seizures or convulsions, chronic kidney disease, anemia, dementia, gastro-esophageal reflux disease, depression, and anorexia. R15's Care Plan documents a focus area of R15 has a potential nutritional problem dated 03/01/26 with interventions including: provide and serve supplements as ordered dated 03/01/26 and RD (Registered Dietitian) to evaluate and make diet change recommendations dated 12/15/25.R15's Order Summary Sheet documents a dietary order of regular diet, regular texture with super cereal at breakfast, whole milk in place of menu milk and fortified pudding at lunch and supper dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review the facility failed to follow the menu provided for the residents receiving the mechanical soft diet for 6 (R9, R13, R16, R28, R31, and R37) of 6 residents reviewed portion sizes in a sample of 46.Findings include:The document titled, Diet type report documents R9, R13, R16, R28, R31, and R37 receive the mechanical soft diet.On 04/12/26 during lunch service starting at 11:50 AM R9, R13, R16, R28, R31, and R37 received 2 ounces of the ground marinated pork loin with gravy and 4 ounces of soft chopped broccoli with pieces of the broccoli being over one inch in size.The Diet Spreadsheet dated week 3, day 13 documents: mechanical soft ground meat diet: ground marinated pork loin with gravy #8 scoop (0.5 cup/3.75 fluid ounces) and soft chopped broccoli 4 ounce spoodle.On 04/12/26 during lunch service V17 (Dietary staff) served the blue scoop (2 ounces) of the ground pork with gravy to R9, R13, R16, R28, R31, and R37 on the mechanical soft diet. On 04/12/26 at 12:37 PM, V8 (Dietary Manager) stated the blue scoop, the one used to serve the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-16 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and record review the facility failed to provide the mechanical soft diet as directed by the recipe for 6 (R9, R13, R16, R28, R31, and R37) of 6 resident reviewed for mechanical soft diets in a sample of 46.Findings include:The document titled, Diet type report documents R9, R13, R16, R28, R31, and R37 receive the mechanical soft diet.On 04/12/26 during lunch service starting at 11:50 AM V17 (Dietary staff) served 4 ounces of broccoli with pieces over one inch in size to R9, R13, R16, R28, R31, and R37 on the mechanical soft diet.On 04/12/26 during lunch service starting at 11:50 AM R9, R13, R16, R28, R31, and R37 received 4 ounces of soft chopped broccoli with pieces of the broccoli being over one inch in size.The Diet Spreadsheet dated week 3, day 13 documents: soft chopped broccoli 4 ounce spoodle.The recipe titled, soft chopped broccoli documents: 4. chop broccoli into bite-sized pieces (1/2 or less). Transfer to steam table pans. Cover and hold until ready to serve. On 04/16/26 at 2:16 PM, V9 (Registered Dietician) stated she would expect the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record review the facility failed to follow and maintain proper infection control practice for indwelling catheters and while providing indwelling catheter care and proper sanitation for glucometers for 6 (R2, R5, R19, R29, R31, and R34) of 12 residents reviewed for infection control in a sample of 46. The findings include: 1. R2's admission Record documents an admission date of 11/06/25 with diagnoses in part of obstructive and reflux uropathy. R2's MDS (Minimum Data Set) documents in Section C a BIMS (Brief Interview for Mental Status) score of 13 which indicates R2 is cognitively intact. Section GG document toileting as dependent and transfers as partial/moderate assistance. Section H documents indwelling catheter as yes. R2's Care Plan documents a focus area of enhanced barrier precautions r/t (related to) indwelling urinary catheter with a revision date of 04/01/26. Another focus area of I have indwelling catheter with a revision date of 11/24/25 documents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to respond to a grievance in a timely manner for one (R3) of one resident reviewed for grievance responses in a sample of 46.Findings include: R3's admission record documents diagnoses including: severe protein-calorie malnutrition, muscle wasting and atrophy, anxiety disorder, post-traumatic stress disorder, major depressive disorder, polyarthritis, dementia, acute duodenal ulcer with perforation, anemia, amnestic disorder, vitamin D deficiency, and frontotemporal neurocognitive disorder. R3's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview of Mental status (BIMS) score of 15 indicating R3 is cognitively intact. On 04/15/26 at 9:53 AM, R3 stated the facility has not responded to her grievance that she turned in and she would like to know what they are doing. R3 stated, she filed the original grievance she thinks about three weeks ago and has told them about other concerns she has had with another resident on the weekends every Monday…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a level II Preadmission screening and Resident review (PASRR) was completed for a resident with a diagnosed mental disorder for 1 (R4) of 2 residents reviewed for PASRR screening in a sample of 46.The findings include: R4's admission record documents an admission date of 04/30/24 with diagnoses in part of major depressive disorder recurrent, unspecified psychosis, anxiety, and insomnia.R4's MDS (Minimum Data Set) dated 02/06/26 documents in Section C a BIMS (Brief Interview for Mental Status) score of 07 which indicates severely impaired cognition.A documents titled Illinois PASRR summary of findings Preadmission Screening and Resident Review report date 05/03/24 with R4's name documents under, why this preadmission screening and resident review occurred: We gathered the information in this report through: No clinical documentation submitted by facility. Interview with you. Interview with nurse. We learned that: Your health is declining. You feel week. You need support to manage your care. A review needed to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to follow the dietary preferences for 2 (R10 and R40) of 12 residents reviewed for dietary preferences in a sample of 46.Findings include:1.R10's admission Record documents an admission date of 07/28/25. R10's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview of Mental Status (BIMS) of 13 indicating R10 is cognitively intact. R10's Dietary Initial/Quarterly/Annual assessment dated [DATE] documents: food preference 3. dislikes: fish, Brussel sprouts, broccoli, coleslaw, cottage cheese, crabmeat, oranges, pineapple, cucumber.The Diet Spreadsheet dated week 3 day 13 documents for lunch: Italian marinated pork loin, stuffing, roasted broccoli, apple pie, and beverage.On 04/12/26 at 12:06 PM, R10 was served Italian marinated pork loin, stuffing, roasted broccoli, apple pie, and a beverage.On 04/12/26 at 12:40 PM, R10 did not eat any of his broccoli on his plate. When asked, R10 stated, he does not like broccoli.On 04/15/26 at 12:25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-16 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide influenza and pneumococcal vaccinations after consent forms had been signed for 2 (R2 and R15) 5 residents reviewed for immunization in a sample of 46.Findings include:1.R15's admission Record documents a date of birth indicating R15 is [AGE] years of age and diagnoses including: pan lobular emphysema, chronic obstructive pulmonary disease, conversion disorder with seizures or convulsions, chronic kidney disease, anemia, dementia, gastro-esophageal reflux disease, depression, and anorexia. R15's undated consent documents: the question: has the resident received the PCV 13 (pneumococcal conjugate vaccine 13) vaccine in the past with unknown checked and the statement I consent to receive the PCV13 if not previously given or if unknown checked. 2. R2's admission Record documents an admission date of 11/06/25, a date of birth indicating R2 is [AGE] years of age, and diagnoses including: Parkinson's disease, severe protein-calorie malnutrition,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-09 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were treated with dignity and respect when providing care to maintain or enhance his or her self-worth and value resident input for 13 (R1, R3, R4, R5, R6, R7, R8, R9, R11, R12, R13, R14, and R15) of 15 residents reviewed for resident rights.Findings include:1. R1's admission Record documented an admission date of 03/31/25 and included diagnoses of muscle wasting and atrophy, lymphedema, venous insufficiency, spondylosis without myelopathy or radiculopathy, rapidly progressive nephritic syndrome, acute duodenal ulcer without hemorrhage or perforation, and spinal stenosis. R1's Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R1's cognition is intact.On 01/05/26 at 1:20 PM, R1 stated the staff here, especially the Certified Nurse Aides (CNA's) have nasty attitudes, especially at night. R1 stated there is CNA's at night that would give him a lot of attitude…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide food in a manner that was palatable for 14 (R1, R2, R3, R4, R5, R6, R7, R8, R9, R11, R12, R13, R14, R15) of 15 residents reviewed for palatable food.Findings include:1. R1's admission Record documented an admission date of 03/31/25 with diagnoses that included muscle wasting and atrophy, iron deficiency anemia, vitamin deficiency, vitamin B12 deficiency anemia. R1's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status) score of 15, indicating cognition is intact.On 01/07/26 at 10:45 AM, R1 stated they have talked about the facility food and the issues with it in the Resident Council meeting he attended. R1 said they were supposed to have a food council, but he does not know what happened to that. R1 stated he has told the facility staff about the food issues, like the quality of the food, the temperature of the food, and there not being enough meat in the food several times.On 01/05/26 at 1:20 PM, R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-16 · tag F0583 — failed to protect personal privacy — widespread
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure privacy was maintained for residents. This deficient practice has the potential to affect all 52 resident that reside in the facility. The findings include: 1. On 08/28/25 at 1:30 PM, R13 stated he has heard staff talking about other residents' health issues and conditions where other residents could overhear. R13's Minimum data set (MDS) dated [DATE] documents a brief interview of mental status (BIMS) of 15, indicating R13 is cognitively intact. 2. On 09/08/25 at 2:55 PM, R33 stated he has heard staff talk about other residents and their health issues and backgrounds. R33's Minimum data set (MDS) dated [DATE] documents a brief interview of mental status (BIMS) of 10, indicating moderately cognitively impaired. 3. On 08/28/25 at 11:35AM, R3 who was alert and orientated stated that a lot of the staff talk about other resident's care and stuff in the dining room and in common areas in front of families and other residents that the care isn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-16 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to address a concern area discussed and documented in resident council. This failure has the potential to affect all 52 residents residing at the facility. Findings include:Resident council minutes dated 08/07/25 documents under the section titled, Nursing: some CNAs have hateful attitudes. On 09/05/25 at 3:10 PM (during resident council) R27, stated, the previous concern of CNAs having hateful attitudes has not been resolved. Resident council stated, they have not been given any resolution for that concern. The CNAs act like they do not want to come help you. The staff are always on their phones and some staff still have hateful attitudes. On 09/03/25 at 11:10 AM, V3 (Assistant Director of Nursing) stated the concern of CNAs having hateful attitudes should have been brought up at the morning meeting but she does not remember discussing it. V3 stated, there probably should have been a concern or grievance form documenting a resolution. V3 stated, there is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-16 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure all staff maintained the appropriate licenses while working at the facility. This failure has the potential to affect all 52 residents residing at the facility. Findings include:On [DATE] at 1:11 PM, V2 (Director of Nursing/ DON) stated V4's (Licensed Practical Nurse/ LPN) license must have expired on [DATE]. V2 stated, V4 worked without a license from [DATE] to [DATE]. V2 stated they did not notice her license expired until [DATE], after that V4 worked as a certified nurse aide.On [DATE] at 11:35 AM, 1.R3 who was alert to person, place and time stated V4 was working as a nurse and now she is working as a CNA (Certified Nursing Assistant) because she didn't renew her nursing license.On [DATE] at 11:43 AM, V9 (CNA), stated V4 was working as a nurse she thought up until June and now she works as a CNA.On [DATE] at 12:23 PM, V11 (LPN) stated, she has worked with V4 as a nurse she said V4 was working as a nurse up till a couple of months ago V11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-16 · tag F0807 — failed to offer suitable drinks — widespread
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to provide beverages to residents. This failure has the potential to affect all 52 residents residing at the facility. Findings include:1. R1's Transfer/Discharge report dated 08/28/25 documents in part an admission date of 04/12/23 with diagnoses in part of acute kidney failure, urinary tract infection and need for assistance with personal care. R1's MDS (Minimum Data Set) dated 06/30/25 documents a BIMS (Brief Interview for Mental Status) score of 03 which indicates severely impaired cognition. R1's Care Plan documents a focus of risk for dehydration with a date initiated of 04/08/24. On 08/28/25 at 12:47PM, V31 (Family Member) stated he must ask the facility to pass out water more often for R1, because they don't pass out ice and water all that often. V31 said that R1 had a history of urinary tract infections and when he visits R1 she doesn't have any water available in her room. 2. R2's admission record dated 09/10/25 documents an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to respect the resident rights to have an environment that promotes maintenance and enhancement of his or her quality of life for 40 of 40 residents (R1, R2, R3, R4, R5, R6, R7, R8, R10, R11, R12, R13, R15, R16, R17, R18, R19, R21, R23, R24, R25, R26, R27, R29, R30, R31, R32, R33, R35, R38, R39, R40, R41, R42, R43, R44, R45, R46, R47, R48) that live on the north and south halls reviewed for resident rights in a sample of 48. The findings include: R3's Transfer/Discharge report dated 08/28/25 documents an admission date of 06/12/24 with diagnoses in part of bipolar disorder, delusional disorder, major depressive disorder, schizophrenia, borderline personality disorder, anxiety, and need for assistance with personal care. R3's MDS (Minimum Data Set) dated 06/30/25 documents in Section C a BIMS (Brief Interview Mental Status) score of 15 which indicates cognitively intact. R3's Care Plan documents a focus area of I have increased agitation; restlessness with a date initiated 06/10/25 with an intervention in part of offer resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a method for altering staff when resident's need assistance for 5 (R4, R7, R15, R17, R30) of 15 residents reviewed for call lights in reach in a sample of 48. Findings include: 1. R15's transfer/discharge report documents an admission date with diagnoses including: chronic respiratory failure, chronic obstructive pulmonary disease, anxiety disorder, depression, shortness of breath, cachexia, chronic viral hepatitis C, peripheral vascular disease, and muscle wasting and atrophy. R15's Minimum data set (MDS) dated [DATE] documents a brief interview of mental status of 12 indicating R15 is moderately impaired. Section GG documents sit to stand, chair/bed to chair transfer and toilet transfer as partial/moderate assistance with walk ten feet documented as not attempted due to medical condition or safety concerns. On 08/28/25 at 1:35 PM, R15's oxygen tubing was not in place, it was around her face but it was approximately an inch away…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide a smoke/vape free building for 5 of 5 residents (R2, R5, R6, R18, R23) reviewed for environment in a sample of 48. Findings Include:On 08/28/25 at 10:06AM, R2 who was alert and orientated stated that she has observed a staff member who was vaping in the hallway of the building. R2 stated that she doesn't know the staff name, but she is the one who looks like a boy. On 08/28/25 at 10:08AM, R6 who was alert and orientated stated that he has witnessed staff vaping in the hallway. R6 said that they vape in the hallway on day and evening shift. R6 said that it has been several staff and didn't want to name any names. On 08/28/25 at 11:23AM, R5 who was alert and orientated stated that she has witnessed staff vaping in the hallways and in some resident rooms. R5 said that they pull out their vapes often. On 09/03/25 9:38AM, R18 who was alert and orientated stated that she has witnessed staff in the building vaping in the hallway. On 09/03/25 at 9:42AM, R23 who was alert and orientated stated that she has witnessed staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow the menu provided to the facility and correct portion sizes directed by the menu for 7 (R2, R3, R6, R9, R11, R13 and R27) of 15 residents reviewed for following the menu in a sample of 48. Findings include:1. R2's admission record dated 09/10/25 documents an admission date of 09/01/20 with diagnoses in part of need for assistance with personal care and unspecified protein-calorie malnutrition. R2's MDS (Minimum Data Set) dated 08/13/25 documents in Section C a BIMS score of 15 indicating R2 is cognitively intact. Section GG eating as supervision or touching assistance. R2's Care Plan documents a focus area of Resident hoards food with a date initiated of 04/03/24. Another focus area of Risk for Malnutrition with a date initiated of 04/03/24 with an intervention in part of provide supervision during meals. On 08/28/25 at 10:06AM, R2 stated that the facility does run out of food often. R2 said they won't have enough food for everyone and then they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-16 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to provide enough evening snacks so every resident may have a snack in the evening for 8 residents of 17 residents (R2, R3, R7, R11, R20, R27, R29, and R35) reviewed for evening snacks in a sample of 48. Findings include:R2's admission record dated 09/10/25 documents an admission date of 09/01/20 with diagnoses in part of need for assistance with personal care and unspecified protein-calorie malnutrition. R2's MDS (Minimum Data Set) dated 08/13/25 documents in Section C a BIMS score of 15 indicating R2 is cognitively intact. Section GG eating as supervision or touching assistance. R2's Care Plan documents a focus area of Resident hoards food with a date initiated of 04/03/24. Another focus area of Risk for Malnutrition with a date initiated of 04/03/24 with an intervention in part of provide supervision during meals. On 09/03/25 at 1:45PM, R2 stated that the facility had crappy snacks in the evening or they don't have enough snacks for all of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure residents were free from mental abuse for 1 of 15 residents (R34) reviewed for abuse in a sample of 48. Findings include:R34's admission record documents an admission date of 08/27/25 with diagnoses including: chronic obstructive pulmonary disease with acute exacerbation, acute embolism and thrombosis of femoral vein, enlarged lymph nodes, diverticulitis, nicotine dependence, erythema intertrigo, depression, and anxiety disorder. R34's care plan documents a focus area of: I am at risk for abuse/neglect. Date initiated 8/27/25. Goal, I will be cared for in a safe manner and verbalize to staff any incidences of abuse. Date initiated 9/2/25. Interventions include, Assess resident for risk for risk of abuse, educate resident to speak to staff if feeling uncomfortable with a situation, ensure safety if feeling unsafe, observe resident in care situations, observe resident in company of peers, report any verbalization of abuse or neglect to administrator immediately. All initiated 8/27/25. A report sent to IDPH regarding an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to report and allegation of staff to resident abuse to the state agency (Illinois Department of Public Health) and failed to report an allegation of staff to resident abuse to the Administrator for 1 of 15 residents (R4) reviewed for abuse and neglect in the sample of 48. The Findings include:1. R4's admission record dated 09/12/25 documents an admission date of 12/07/22 with diagnoses in part of major depressive disorder, overactive bladder, panic disorder, pelvic and perineal pain, personal history of malignant neoplasm of cervix, weakness, and need for assistance with personal care. R4's MDS (Minimum Data Set) dated 06/18/25 documents in Section C a BIMS (Brief Interview for Mental Status) score of 06 which indicates R4 has severely impaired cognition. Section GG documents toileting as dependent. R4's Care Plan a focus area with a date initiated of 03/06/25 of Behavior Management with an intervention in part of toilet resident routinely and upon request. If resident requests are continuous remind her of the last time she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly and timely investigate an allegation of staff to resident abuse for 1 of 15 residents (R4) reviewed for abuse in a sample of 32 Findings include:1. R4's admission record dated 09/12/25 documents an admission date of 12/07/22 with diagnoses in part of major depressive disorder, overactive bladder, panic disorder, pelvic and perineal pain, personal history of malignant neoplasm of cervix, weakness, and need for assistance with personal care. R4's MDS (Minimum Data Set) dated 06/18/25 documents in Section C a BIMS (Brief Interview for Mental Status) score of 06 which indicates severely impaired cognition. Section GG documents toileting as dependent. R4's Care Plan a focus area with a date initiated of 03/06/25 of Behavior Management with an intervention in part of toilet resident routinely and upon request. If resident requests are continuous remind her of the last time she was toileted. Another focus area with a date initiated of 04/04/24 document, at risk for Abuse with intervention in part of investigate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-19 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview, and record review the facility failed to ensure they had RN (Registered Nurse) coverage 8 hours/day, 7 days/week. This failure has the potential to affect all 50 residents who reside at the facility. Findings Include:The undated facility Room Roster documents 50 residents currently reside at the facility. On 8/18/25 at 3:20 PM, V2 (Director of Nurses) stated she didn't have a Registered Nurse on staff. V2 stated she does have agency Registered Nurses that work at the facility at times. The facility schedules dated July 2025 and August 2025 documents the facility did not have RN coverage on 7/18, 7/19, 8/9, 8/10, and 8/23/25. On 8/18/25 at 4:25 PM, V2 confirmed in email the facility did not have RN coverage on the above listed dates.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were administered as ordered for 1 of 1 (R5) resident reviewed for medication administration in the sample of 9. Findings Include:R5's facility Transfer/Discharge Report with a print date of 8/18/25 documents R5 was admitted to the facility on [DATE] with diagnoses that include bipolar disorder, delusional disorder, insomnia, and moderate intellectual disability.R5's MDS (Minimum Data Set) dated 6/30/2025 documents a Brief Interview for Mental Status score of 15, indicating R5 is cognitively intact.R5's Order Summary Report Active Orders as of: 04/19/2025 includes the following physician order with a start date of 04/18/2025, Preservision AREDS 2 Soft gel Give 1 capsule orally one time a day for Supplement Take 1 Capsule by Mouth Once Daily (Supplement).R5's Medication Administration Records (MAR) dated 4/1/2025 through 4/30/25, 5/1/2025 to 5/31/2025, 6/1/2025 to 6/30/2025, 7/1/2025 to 7/31/2025, and 8/1/2025 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were available to be administered as ordered for 1 of 1 (R5) resident reviewed for pharmacy services in the sample of 9. Findings Include:R5's facility Transfer/Discharge Report with a print date of 8/18/25 documents R5 was admitted to the facility on [DATE] with diagnoses that include bipolar disorder, delusional disorder, insomnia, and moderate intellectual disability.R5's MDS (Minimum Data Set) dated 6/30/2025 documents a Brief Interview for Mental Status score of 15, indicating R5 is cognitively intact.R5's Order Summary Report Active Orders as of: 04/19/2025 includes the following physician order with a start date of 04/18/2025, Preservision AREDS 2 Softgel Give 1 capsule orally one time a day for Supplement Take 1 Capsule by Mouth Once Daily (Supplement).R5's Medication Administration Records (MAR) dated 4/1/2025 through 4/30/25, 5/1/2025 to 5/31/2025, 6/1/2025 to 6/30/2025, 7/1/2025 to 7/31/2025, and 8/1/2025 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Registered Nurse (RN) coverage 8 consecutive hours a day, 7 days per week. This failure has the potential to affect all 40 residents living in the facility. Findings Include: The facility's agency nursing time reports documented no RN was on shift for 11/10/2024, 11/23/2024, 11/24/2024, 11/28/2024, 11/30/2024, 12/7/2024, 12/8/2024, and 12/21/2024. On 3/13/2025 at 7:50 AM, V10 (Licensed Practical Nurse/LPN) stated there were some days in October 2024 - December 2024 that they did not have RN coverage for 8 consecutive hours a day. On 3/13/2025 at 10:05 AM, V2 (Director of Nursing) stated there were no RN punch times noted on the agency nursing reports for 11/10/2024, 11/23/2024, 11/24/2024, 11/28/2024, 11/30/2024, 12/7/2024, 12/8/2024, and 12/21/2024. On 3/13/2025 at 10:30 AM, V1 (Regional Director of Operations) stated the facility did not have documentation of a Registered Nurse on shift for at least 8 consecutive hours a day on 11/10/2024, 11/23/2024, 11/24/2024, 11/28/2024, 11/30/2024, 12/7/2024, 12/8/2024, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to properly maintain the hot water source to reach minimum washing temperatures in the dish machine and handle food properly to prevent cross contamination. These failures have the potential to affect all 40 residents residing in the facility. The Findings Include: 1. On 3/11/25 at 1:00 PM, the kitchen staff were in the process of washing the lunch dishes after the meal was served in the dish machine. When the temperature in the dish machine was checked with a kitchen provided calibrated thermometer, the water temperature was 80 degrees. At this time V5 (Dietary Manager) verified their dish machine was a low temperature dishwasher that uses chemical sanitization. V5 stated that they have trouble sometimes with the water temperatures because of the way the system works. V5 stated that they have two 40 gallon water heaters, but one of them feeds both the three compartment sink and the dish machine. V5 stated that she typically would like the water temperature above 110 degrees Fahrenheit. On 3/11/25 at 2:00 PM, V4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-14 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to maintain documentation of holding quarterly Quality Assurance and Performance Improvement meetings (QAPI). This has the potential to affect all 40 residents residing in the facility. The Findings Include: During the investigation and review of facility records no evidence of quarterly QAPI meeting attendance or meeting information was found or produced by the facility. On 03/13/25 10:41 AM, V1 (Regional Director of Operations) stated the facility has been having quarterly QAPI meetings but she was unable to find any documentation of minutes or attendance sheets to show that the facility held quarterly QAPI meetings past 2/16/2024. The facility policy for Quality Assurance Performance Improvement Program with last revision date of 10/24/22 documents the following: Purpose: To ensure the organization has an organized quality assessment and improvement process program that includes performance measurement, performance assessment, and performance improvement and addresses the care and unique services provided by the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-14 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that dietary supplements were provided to residents as ordered for 4 (R4, R13, R19, and R20) of 4 residents reviewed for nutrition status in the sample of 27. The Findings Include: 1. R4's admission Record documents an admission to the facility on 1/13/2025 and included the following diagnoses: dementia, Vitamin D deficiency and Vitamin B12 deficiency. R4's current Physician Orders for diet are as follows: regular diet and mighty shakes twice a day for low Body Mass Index (BMI). R4's Care Plan has a focus area of: I have a potential nutritional problem. A goal for this focus area included: I will maintain adequate nutritional status daily through the review date. The interventions include: provide diet as ordered. 2. R13's admission Record documents an admission date of 8/25/2020 and included the following diagnoses: bipolar disease, anxiety, depression, and muscle wasting and atrophy. R13's current Physician Orders have a diet order of mighty shakes with meals for significant weight loss for 6 months,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review, the facility failed to notify the proper authorities in an abuse investigation in 1 (R14) of 1 resident reviewed for abuse. The findings include: R14's admission Record documented admission to the facility on 2/13/25 and included diagnoses of peripheral vascular disease, heart failure, Type 2 Diabetes Mellitus, chronic pressure ulcers on right buttock, stage 3, non-pressure related chronic ulcers of left heel and mid foot and left lower leg. R14's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R14 is cognitively intact. The facility's Report to IDPH Regional Office documented an initial report dated 3/10/25, noting there was an allegation of staff to resident abuse (verbal). Actions taken included the CNA's (Certified Nurse Assistant's) in question were suspended, the physician and Power of Attorney (POA) were notified on 3/10/25. The document also notes an investigation was initiated. There was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure behavioral interventions and procedures for suicide observation and prevention were provided to a resident with suicidal ideations for 1 (R23) of 1 resident reviewed for behavioral health services in the sample of 27. The findings include: R23's admission Record documents that she was admitted to the facility on [DATE] and included diagnoses of major depressive disorder, schizophrenia, borderline personality disorder, anxiety disorder, panic disorder, cognitive communication deficit, vascular dementia, moderate with psychotic disturbance, unspecified sequelae of cerebral infarction and epilepsy. R23's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 11, indicating R23 has moderate cognitive impairment. Under the section for Mood, R23 is documented as having the following symptoms: Little interest or pleasure in doing things, feeling down, depressed, or hopeless, Trouble falling or staying asleep,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to safeguard medical record information against loss/destruction and ensure records were readily accessible for 3 (R2, R33, R38) of 3 residents reviewed in the sample of 27. The Findings Include: 1. R33's Electronic Health Record (EHR) included an admission Record documenting R33 admitted to the facility on [DATE]. R33's EHR was missing records dated prior to 1/29/25 (such as progress notes, behavior tracking, physician orders, etc.). 2. R38's EHR included an admission Record documenting R38 admitted to the facility on [DATE]. R38's EHR included an Minimum Data Set (MDS) assessment dated [DATE] documenting a discharge with return not anticipated assessment an listed a discharge status of Nursing Home (long-term care facility). R38's EHR was missing records dated prior to 1/29/25 (such as progress notes, physician orders, and a discharge summary, etc.). 3. R2's EHR included an admission Record documenting R2 admitted to the facility on [DATE]. R2's EHR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to timely remove discontinued medication from the working stock for 1 of 3 residents (R1) reviewed for medication storage in a sample of 7. The findings include: R1's admission Record documents an admission date of [DATE] and diagnoses including Parkinsonism, Paranoid Schizophrenia, Psychosis, Heart Failure, Anxiety, Hypertension, Schizoaffective Disorder, and Major Depressive Disorder. R1's Physician Orders dated [DATE] documents an order for Chlorpromazine 100mg IM every 6 hours as needed for Psychosis. Offer by mouth first give with Benztropine in same syringe. R1's Physician Orders for September, October, November, and [DATE] were reviewed with no orders noted for Chlorpromazine (Thorazine). R1's Medication Administration Record (MAR) for [DATE] was reviewed with no orders or documentation of the administration of Chlorpromazine (Thorazine) noted. On [DATE] at 3:15PM, V11 (Licensed Practical Nurse/LPN) stated she worked the evening of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-21 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility administration knowingly failed to report abuse allegations, thoroughly and timely investigate abuse allegations, suspend staff pending facility abuse investigations, and inaccurately document resident assessments for 3 of 5 residents (R26, R46, and R300) reviewed for administration in a sample of 14. This failure has the potential to affect all 47 residents residing in the facility. Findings include: 1. On 5/10/2024 at 11:20 AM, V38 PRSC (Psychiatric Rehabilitation Service Counselor) stated R300 came to her on Friday evening (5/3/2024) and reported an allegation of physical abuse. V38 stated R300 came to her and told her when he was out front a guy came up and wrapped his arms around R300 and threw R300 down. V38 stated I just didn't think it happened on dayshift. V38 said R300 described the guy that allegedly did this was Mexican and the facility did not have anyone employed that fit that description. V38 stated the way it was brought to me by (R300) didn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to allow residents to choose to reside in the same room with their spouse and visit other residents for 2 out of 3 residents (R300 and R301) reviewed for resident rights in a sample of 14. Findings include: 1. On 5/8/2024 at 9:55 AM, R300 was interviewed and stated My wife lives here, and they made her move so they could put this man in here. My wife moved here from another facility so we could be together and now we can't be together. I can't go to her room and visit her because I cannot go past the double doors. (V34 Certified Nursing Assistant/ CNA) told me I cannot go down that hall through the double doors so I can't even get my haircut. R300's document titled admission Record documented an admission date as 4/5/2024 with diagnoses including: Intervertebral Disc Degeneration, Thoracic Region, Polyarthritis, Chronic Obstructive Pulmonary Disease, Atherosclerotic Heart Disease, Anemia, Vitamin D Deficiency, Hypertension, Mild cognitive impairment. R300's 4/15/2024 MDS (Minimum Data Set) documents the BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify and report allegations of staff to resident verbal abuse immediately to the Administrator and failed to report and allegation of abuse to the Illinois Department of Public Health (IDPH) for 3 of 5 residents (R44, R46, and R300) reviewed for abuse in the sample of 14. Findings include: 1. R46's face sheet documented an initial admission date of 8/24/23 with diagnoses including: pulmonary hypertension, chronic obstructive pulmonary disease, post- traumatic stress disorder, attention- deficit hyperactivity disorder, hypothyroidism, anxiety disorder, depression, borderline personality disorder, mild intellectual disabilities, need for assistance with personal care. R46's 2/28/24 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 14, indicating R46 was cognitively intact. On 5/8/24 at 9:56 AM, R46 said a CNA (Certified Nursing Assistant) told him to turn his fking music down. R46 said he (V32/CNA) was always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-22 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure Registered Nurse (RN) coverage 8 hours a day, 7 days per week. This failure has the potential to affect all 44 residents who reside in the facility. Findings Include: The facility's nursing schedules for February and March 2024 documented the following dates were lacking 8 hours of Registered Nurse (RN) coverage: 2/4/2024, 2/5/2024, 2/11/2024, 2/25/2024, 3/9/2024, 3/10/2024, 3/16/2024 and 3/17/2024. On 3/19/24 at 2:40 PM, V2 (Director of Nursing/DON) confirmed that the facility's February and March 2024 nursing schedules were accurate. On 3/19/24 at 2:46 PM, V1 (Administrator) confirmed the lack of Registered Nursing coverage on the above listed dates. V1 stated the weekend dates are difficult for them to get RN coverage. The Long-Term Care Facility Application for Medicare and Medicaid dated 3/19/24 documented a facility census of 44.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to date and label opened food items/leftovers. This failure has the potential to affect all residents residing in the facility who receive food from the kitchen. The Findings Include: On 3/19/24 at 9:00 AM, during the initial tour of the kitchen, items in the refrigerator were found to be opened without identifying and dating the food. Items found not dated and labeled after opening were salad dressing, corn, tortillas, shredded cheese and a container of meat. At this time, V3 (Dietary Manager) stated that she has new employees that maybe do not know they need to do this. V3 further stated she was unsure what was even in the one container that appeared to be a type of meat. The facility's storage policy with a revision date of 10/20 documents that it is the policy of (Facility Name) that food shall be stored on shelves in areas that provide the best preservation. Food shall be stored at the proper temperature and for appropriate lengths of time to protect quality of food and food cost .5. Store leftovers in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-22 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an effective pest control program to ensure the facility was free of pests. This has the potential to affect all 44 residents residing in the facility. The findings include: On 03/19/24 at 09:56 AM, R7's room was observed to have gnats flying in the bathroom above the toilet. On 3/20/2024 at 08:54 AM, gnats were seen flying around in the dining room around a table and near the coffee bar. On 03/20/24 at 08:54 AM, V3 (Dietary Manager) stated there was a big problem with gnats and the facility has had them all winter. V3 stated, the gnats are always around the coffee station and garbage cans and there is a problem with one of the drains in the kitchen. V3 stated corporate maintenance is supposed to come fix it, but V3 didn't know when. On 03/20/24 at 02:20 PM, V1 (Administrator) acknowledged that the facility has had gnats. V1 stated that they do have an active pest control contract, and the facility was recently serviced. V1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to keep resident care areas clean and in a good state of repair for 14 (R7, R18, R10, R16, R23, R21, R41, R45, R29, R22, R25, R35, R15, and R20) of 14 residents reviewed for homelike environment in the sample of 36. Findings Include: On 03/19/24 09:56 AM, R7's room was observed to have two brown stained ceiling tiles, a missing cover on the baseboard heater, and a brownish-orange discoloration to the floor near the baseboard under the sink. In R7's room and bathroom, chipped paint was noted on multiple areas of the walls as well as chipped wood on the door inside bathroom. On 03/19/24 at 10:17 AM, R18, R10 and R16's adjoining bathroom had missing baseboard with stained drywall exposed. On 03/19/24 10:21 AM, R23's room revealed the front cover was missing off the baseboard heater. The cover for a portion of the heater was lying on the floor in front of the heater. There were wood chunks missing out of the corner of the door and missing paint with wood exposed. On 03/21/2024 at 11:30 AM, R21, R41, and R45's shared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-22 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure timely completion of quarterly assessments for 4 (R5, R7, R26, R45) of 4 residents reviewed for quarterly assessments in the sample of 36. Findings Include: 1. R5's Profile Face Sheet documents an admission date of 5/21/19. This same document includes the following diagnoses: Schizoaffective Disorder, Major Depression Disorder, Anxiety, and Dementia. On 2/21/24 at 11:00 AM, V4 (Minimum Data Set/MDS Coordinator) stated that R5's quarterly MDS (Minimum Data Set) assessment was due on 2/7/24 and it was not completed and transmitted until 3/20/24. R5's current quarterly MDS Assessment Section Z was reviewed and noted to be signed by V4 and dated 3/20/24. 2. R7's Profile Face Sheet documents an admission date of 9/23/22. This same document includes the following diagnosrs: Major Depressive Disorder, Anxiety, and History of falling. On 2/21/24 at 11:00 AM, V4 stated that R7 had a quarterly MDS assessment due on 1/2/24 and it was not completed and transmitted until 3/11/24. R7's current quarterly MDS Assessment Section Z…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-22 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Practitioner Orders for Life-Sustaining Treatment (POLST) status reflected resident wishes as desired throughout the Clinical Health Record for 2 (R8, R151) of 2 residents reviewed for Advanced Directives in the sample of 36. 1. Review of R8's Profile Face Sheet documented an original admission date to the facility of [DATE]. Diagnoses listed on this same sheet included but were not limited to: Rhabdomyolysis; Acute Kidney Failure, Unspecified; Type 2 Diabetes Mellitus without complications, etc . R8's Illinois Department of Public Health Uniform Practitioner Order for Life-Sustaining Treatment (POLST) Form dated [DATE] documented orders for patient in cardiac arrest as, No CPR (cardiopulmonary resuscitation): Do Not Attempt Resuscitation. R8's Physician's Orders dated for [DATE] - [DATE] documented a code status of Full Code. R8's Care Plan documented a problem area for Advanced Directives as, No Advanced Directives chosen- Resident will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-22 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure comprehensive assessments were completed in accordance with required time frames for 3 (R32, R23 and R151) of 3 residents reviewed for comprehensive assessments and timing in the sample of 36. Findings Include: 1. R23's Profile Face Sheet documents an admission date of 4/3/20, and includes the following diagnoses: Major Depressive Disoder, Dementia, Muscle Weakness and Aphasia. R23's most recent completed Minimum Data Set (MDS) was dated 10/11/23 and coded as a quarterly assessment. On 3/21/24 at 11:30 AM, V4 (MDS Coordinator) stated that R23 was due for a comprehensive annual MDS 1/16/24, but this was not completed and transmitted until 3/14/24. R23's current comprehensive annual MDS Section Z was reviewed and noted to be signed by V4 and dated 3/14/24. 2. R151's admission and Discharge Record documents an admission date of 1/31/24. This same document includes the following diagnoses: Anxiety, Depression, Skin Rash and Memory Impairment. On 3/20/24 at 2:00 pm, V4 stated that R151's MDS assessment had not been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-22 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to implement a baseline care plan for 1 (R151) of 12 residents reviewed for baseline care plans in a sample of 36. Findings Include: R151's admission and Discharge Record documents an admission date of 1/31/24. This same document includes the following diagnoses: Spinal Stenosis, Physical Deconditioning, Anxiety, Memory Impairment and Depression. Review of R151's medical record revealed no care plan could be found. On 3/20/24 at 2:34 PM, V4 (Minimum Data Set [MDS]/Care Plan Coordinator) stated that she does not have a care plan (Comprehensive or Baseline) started. V4 further stated that usually the nurses start the baseline care plan on admission or within 24-48 hours of admission, and then she creates the comprehensive care plan. The Baseline Care Planning policy with a revision date of 3/16/22 documents 3. the 'Baseline Care Plan' and 'Care Plan Summary' shall be completed within 48 hours of admission by the admitting nurse or designee .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise a comprehensive plan of care to meet current resident needs for 2 (R28 and R34) of 13 residents reviewed for care plan timing and revision in the sample of 36. Findings Include: 1. Review of R28's admission and Discharge Record documented an original admit date to the facility of 10/20/23. R28's Cumulative Diagnosis Log documented diagnoses including but not limited to: Chronic Obstructive Pulmonary Disease, Hyperglycemia, Weakness, Developmental Disorder, etc . R28's Nurse's Notes document on 11/13/23 at 2:00 PM, an entry detailing the onset of a new 1 centimeter by 1 centimeter open area on his left buttock. An additional entry on 3/20/24 at 6:00 PM, documented an evaluation was made by V11 (Wound Physician), in which the wound to R28's left buttock was determined to be resolved as of this date. On 3/21/24 at 1:10 PM, V4 (Minimum Data Set/Care Plan Coordinator [MDS/CPC]) confirmed that R28's current plan of care did not, and had not included a revision to incorporate a focus area for current or the potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-22 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer pneumococcal and/or covid vaccinations in accordance with guidelines for 2 (R15 and R41) of 5 residents reviewed for immunizations in a sample of 36. Findings include: 1. R15's Profile Face Sheet documents an admission date of 7/27/2018, and a date of birth (DOB) indicating R15 is [AGE] years of age. R15's face sheet documents diagnoses including Chronic Obstructive Pulmonary Disease (COPD), Essential Hypertension, Malignant Neoplasm of Prostate, Peripheral Vascular Disease, Atherosclerosis of the aorta, Atherosclerotic Heart Disease of native coronary artery. The facility document titled Resident Immunization Tracking Log dated 10/1/2023 through 3/31/2024 documents R15 received the PCV13 (Pneumococcal Conjugate Vaccine) on 12/20/2022. No documentation could be found in R15's medical record of R15 having been offered or administered a PCV (Pneumococcal Conjugate Vaccine) 20 or PPSV (Pneumococcal Polysaccharide Vaccine) 23 vaccine. 2. R41's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$171,658 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $12,438 — penalty dated 2025-08-19
  • $91,857 — penalty dated 2024-12-20
  • $67,363 — penalty dated 2024-03-22
  • Medicare payment denial — starting 2024-06-07 for 19 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AXIOM HEALTHCARE — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.4-0.4 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 51.3-0.3 vs chain
Quality measures 3 of 51.4+1.6 vs chain
The other 7 homes this chain runs (chain average 1.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DAVID A BERKOWITZ DELTA TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 12/01/2024
YOSEF MEYSTEL DELTA TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 12/01/2024
DAUBER, JONATHANIndividualDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
COLP, TZENAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
FISHER, TERESAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
SPECTOR, JENNIFERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
WEBB, JESSICAIndividualCORPORATE OFFICER; ADP OF THE SNFsince 12/01/2024
AXIOM CARE, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/19/2025
RIDER, SHANNONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2024
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
DAUBER, ELIANAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/26/2025
BERKOWITZ, DAVIDIndividualTRUSTEE OF THE SNFsince 12/01/2024
MEYSTEL, YOSEFIndividualTRUSTEE OF THE SNFsince 12/01/2024
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 12/01/2024
PETERSEN SNF HOLDINGS LLCOrganizationADP OF THE SNFsince 02/19/2025

CMS files one row per role, so the 29 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.4M
Net patient revenuemost recent cost report
-7.8%
Operating marginrevenue minus expenses
$388K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 89%Medicare 5%Other / private 6%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $388K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$221per resident / day
operating cost
$6,718per month
≈ monthly operating cost
$205per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145664. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next