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River Bend Nursing And Rehabilitation

3400 Stocker Dr, Evansville, IN 47720 · For profit - Corporation · 113 certified beds · (812) 424-8100 Medicare & Medicaid certified

Call the home — (812) 424-8100 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (61%) runs well above the national median (45%)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4501 Upper Mt Vernon Rd · (812) 421-8555 · Call to confirm hours
Pharmacy
Walgreens0.9 mi
710 N Saint Joseph Ave · (812) 426-1180 · Call to confirm hours
Grocery
700 N Sonntag Ave · (812) 424-3549 · Call to confirm hours
Park
2421 Bement Ave · (270) 577-5903 · Typically dawn to dusk
Place of worship
3027 Mount Vernon Ave · (812) 423-8349

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.1%11.0%15.4%worse
Long-stay residents who lose too much weight11.4%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection3.1%1.1%2.0%worse
Long-stay residents with depressive symptoms15.9%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.2%3.9%3.3%worse
Long-stay residents whose ability to walk worsened13.7%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication38.4%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine92.4%95.4%95.3%typical
Long-stay residents with pressure ulcers6.0%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control24.9%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.5%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine42.9%79.0%79.4%worse
Short-stay residents rehospitalized after admission28.9%22.2%22.6%worse
Short-stay residents with an outpatient ER visit9.3%10.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.151.611.67worse
Long-stay outpatient ER visits per 1,000 resident days0.531.441.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 37 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.5%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
43.5%U.S. median 56.6%
Met the expected recovery
0.46U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 43.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 77% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.5%CMS range 24.3–51.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 6.3–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge43.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge30.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 4.6–13.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.171.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.67
RN hours/ resident / day
0.57
LPN hours/ resident / day
2.31
Aide hours/ resident / day
3.55
Total nurse hours/ resident / day
0.56
RN hoursweekends
61.3%
Total nursing turnover
46.2%
RN turnover

How full it usually is: this home is certified for 113 beds and averages 60.1 residents a day — about 53% occupied, or roughly 53 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.55 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.31 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.64 on weekdays — 9% thinner on weekends. RN hours go from 0.71 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-01-30)
19
at the previous standard inspection (2024-11-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

56 citations, most serious first. The 11 most serious are shown; the remaining 45 are one tap away and print in full.

  • Actual harm · G2024-09-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate safety measures were in place for safe transport for 1 of 3 residents reviewed for accidents. This deficient practice resulted in Resident B obtaining injuries that resulted in medical intervention and fractures. (Resident B) Finding includes: On 9/9/24 at 10:30 a.m., two state reportable's for Resident B were reviewed and included, but were not limited to: State Reportable 1 Incident date: 8/28/24 Incident time: 2:01 p.m. Description added: 8/29/2024 Resident was out to an appointment. As the driver was taking her into the appointment the resident's foot caught beneath the wheelchair and twisted. Type of injury added: 8/29/2024 Fracture to her left ankle Immediate action added: 8/29/2024 Resident will have foot rests on her wheelchair when out for appointments. Driver was educated on safety. Resident was seen by ortho and sent to be fitted with a splint on 8/29/24. Therapy applied brace until resident was fitted for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-07-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician of a change of health condition for 1 of 3 residents reviewed. The physician was not notified of new skin impairment. (Resident D) Finding includes: On 6/30/26 at 10:52 a.m., Resident D was interviewed and indicated he had skin impairment to his bottom.On 6/30/26 at 1:11 p.m., Resident D's clinical record was reviewed. Diagnoses included but were not limited to, hypertension, tobacco use, morbid (severe) obesity due to excess calories, localized edema, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, unspecified atherosclerosis of native arteries of extremities, bilateral legs, peripheral vascular disease, unspecified, type 2 diabetes, chronic diastolic (congestive) heart failure. A quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated Resident D's cognition was intact. Care plans were reviewed and included but were not limited to:The resident is at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-01 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain complete and accurate medical records; skin assessment forms were not documented weekly in the clinical record, did not include all of the current skin impairments for 1 of 3 residents reviewed for nursing services. (Resident D) Finding includes: On 6/30/26 at 10:52 a.m., Resident D was interviewed and indicated he had skin impairment to his bottom.On 6/30/26 at 1:11 p.m., Resident D's clinical record was reviewed. Diagnoses included but were not limited to, hypertension, tobacco use, morbid (severe) obesity due to excess calories, localized edema, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, unspecified atherosclerosis of native arteries of extremities, bilateral legs, peripheral vascular disease, unspecified, type 2 diabetes, chronic diastolic (congestive) heart failure. A quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated Resident D's cognition was intact. Care plans…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-01 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe, sanitary, and homelike environment for residents who resided in the facility for 1 of 2 units observed. Baseboards, walls, door trim on resident rooms were marred or had chipped paint, floors had debris built up. ( 200 unit) Findings include: On 7/1/26 at 9: 40 a.m., the following was observed on the 200 unit:Walls on the unit hallways were marred. room [ROOM NUMBER] had a large hole in the wall by the foot of the bed. The wall by the offices had a large chunk of drywall missing. Dirt build up around baseboards.Door trim around resident rooms were marred or had chipped paint.Floors on the hallways had dirt buildup in corners and around the double doors on the unit. The floor in the dining room had debris build up around baseboards and in corners.The elevator floor had dirt build up around the edges of the walls. The wrap around the elevator door frame outside of the elevator doors, was hanging/coming off on both sides. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were free from verbal abuse for 1 of 3 residents reviewed for abuse. ( Resident B)Finding includes: On 4/28/26 at 9:00 a.m., a state reportable with an incident date of 4/9/26 at 8:32 a.m. was reviewed. The incident included but was not limited to:Brief description of incident: 4/9/26 CNA (Certified Nursing Aide) [CNA 2] used inappropriate language with Resident [Resident B ] this morning during the provision of care. Follow up added: 4/15/26 Resident followed through 04/15/26 with no psychosocial distress notes. Follow-up will continue as needed. Verbal abuse substantiated . On 9/4/26 at 9:14 a.m., the Administrator indicated verbal abuse was substantiated after an investigation, he told the agency CNA 2 worked for, she would not be allowed back to the facility to work.On 4/29/26 at 9:38 a.m., the Administrator provided the current abuse policy with a revision date of 9/22. The policy included but was not limited to: The resident has the right to be free from abuse, neglect, misappropriation of resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-30 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medications were properly dated and labeled, failed to keep medications refrigerated until opening, and failed to destroy expired medications for 4 of 4 medication carts observed. (North Hall Medication Cart, South Hall Medication Cart, Stocker 1 Medication Cart, Insulin Administration Cart, Resident W, Resident 13, Resident M) Findings include: Findings include:1.On 1/22/26 at 8:59 A.M., during a random observation of the North Hall Medication the following was observed:1/2 small round white pill2 medium round white pills1/2 large round white pill1 white capsule with the numbers (#) A-4691 large size stretch band2. On 1/22/2026 at 9:10 A.M., during a random observation of the South Hall Medication Cart the following was observed:1 container of pudding with a dated of 1/19/261 small round white pill with the # 051 large round white pill with the # 40971 large round white pill the # 66-4221 blue/light blue capsule with the # 6 and 20 Milligrams(mg)1 small round white pill with the # U-51 large round pill…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-30 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure documentation was complete and accurate for 3 of 5 residents reviewed for hospitalizations, 1 of 1 residents reviewed for tube feeding, and 1 of 1 residents reviewed for urinary catheter. (Resident D, Resident C, Resident Y, Resident M, and Resident R)Findings include: 1. On 1/23/26 at 2:46 P.M., Resident C's clinical record was reviewed. Diagnoses included, but were not limited to, multiple sclerosis and quadriplegia. The most current Quarterly Minimum Data Set (MDS) Assessment, dated 11/20/25, indicated that Resident C was cognitively intact and was dependent on staff (staff does all the work) for all Activities of Daily Living (ADLs). The clinical record indicated the most recent care conference was completed on 11/21/24 at 2:55 P.M. A care conference note, dated 4/15/25, was in progress but had not been completed. On 1/29/26 at 10:12 A.M., the Social Services Director (SSD) provided care conference notes for Resident C dated 4/15/25, 7/8/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-30 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe and sanitary environment during four random observations. Odors were present in the facility. (Main lobby, Stocker Unit 1, Stocker Unit 2, Conference Room) Findings include: 1. On 1/22/26 at 9:40 A.M., The hallways on Stocker Unit 1 and Stocker Unit 2 had a strong smell of urine. 2. On 1/23/26 at 8:56 A.M., the main lobby, Stocker Unit 1, and Stocker Unit 2 had a strong, pungent smell consistent with sewer gas. 3. On 1/28/26 at 9:05 A.M., the hallway outside of the conference room had a smell consistent with bowel movement. During an interview on 1/29/26 at 11:20 A.M., the Administrator indicated odors in the facility should be controlled by general routine cleaning and staff should increase cleaning in areas that are prone to odors. On 1/29/26 at 1:16 P.M., the Administrator provided a policy titled Environmental, dated 5/17, that indicated The facility staff and management shall maximize, to the extent possible, the characteristics of the facility that reflect a personalized, homelike…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-30 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure staff completed training related to dementia management for 4 of 5 staff, employed longer than one year, reviewed. (QMA 6, RN 14, CNA 15, and LPN 16) Finding includes: On 1/28/26 at 8:53 A.M., employee files were reviewed. QMA 6 started employment on 9/6/24. QMA 6 was missing two of three hours of dementia management related in-services required since 2024. RN 14 started employment on 11/3/24. RN 14 was missing two of three hours of dementia management related in-services required since 2024. CNA 15 started employment on 8/3/23. CNA 15 was missing three of three hours of dementia management related in-services required since 2024. LPN 16 started employment on 8/26/24. LPN 16 was missing one of three hours of dementia management related in-services required since 2024. Additional in-service trainings were requested and were not provided. During an interview on 1/29/26 at 1:32 P.M., the regional clinical support nurse indicated staff should have six hours first year and three hours annually of dementia related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-30 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that care conferences were conducted every 3 months in 3 of 18 residents reviewed for care conferences. (Resident 26, Resident N, Resident 7) Findings include:1. On 1/23/26 at 1:36 P.M., Resident 26's clinical record was reviewed. Diagnoses included, but were not limited to, undifferentiated schizophrenia and generalized anxiety disorder. The current Annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident L was mildly cognitively intact. Resident 26 needed set up help to eat, for transfer and hygiene partial to moderate assistance, and substantial to maximum assistance for dressing and toileting. A Social Service note dated 4/29/2025 at 12:01 P.M., indicated the social worker had reached out to the resident's guardian to schedule a care conference and a message was left. The clinical record lacked any further documentation of care conferenced. During an interview on 1/27/26 at 8:35 A.M., the current Social Services Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-30 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure that a resident who had medication at bedside had a physician order for the medication to be kept at bedside and self-administer, a completed assessment to self-administer, and a care plan based on 2 of 3 residents reviewed for self-administration of medications. (Resident W and Resident 62) Findings include:1. On 1/23/2026 at 1:30 P.M., during a random observation, Resident 62 was observed lying in bed with a medication cup of unlabeled pills sitting on the over bedside table. There were a total of at 8 pills observed.The resident indicated the pills were A.M. medicines and did not know how long the pills had been there. On 1/23/2026 at 1:49 P.M., Resident 62's clinical record was reviewed. Diagnoses included, but were not limited to, diabetes type 2, dialysis, and cerebral infarction. The Current Discharge with Return Anticipated Minimum Data Set (MDS) assessment dated [DATE], indicated Resident was cognitively intact and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 45 citations
  • Potential for harm · D2026-01-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the MDS (Minimum Data Set) Assessment was completed accurately for 1 of 5 resident reviewed for unnecessary medications. (Resident 6)Finding includes:On 1/23/26 at 1:46 P.M., Resident 6's clinical record was reviewed. Resident 6 was admitted on [DATE]. Diagnoses included, but were not limited to, end stage renal disease. The most recent Quarterly Minimum Data Set (MDS) Assessment, dated 12/29/25, indicated Resident 6 was cognitively intact, was dependent on staff (staff do all of the work) for toileting, bathing, and transfers, and received antianxiety medication during the seven day lookback period. Physician orders included, but were not limited to: hydroxyzine HCl Oral Tablet 25 MG (milligrams) Give one tablet by mouth every eight hours as needed for itching, Start Date 12/23/25.The electronic medication administration record (eMAR) indicated Resident 9 was given zero doses of hydroxyzine during December 2025.During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care plan interventions were implemented for 1 of 2 residents reviewed for falls and 1 of 1 residents reviewed for pressure ulcers. Fall interventions were observed out of place and wound treatment was not completed according to physician orders. (Resident S and Resident N)Findings include: 1. On 1/22/26 at 11:06 A.M., Resident S was observed sitting in her wheelchair in the small tv room next to the nurse's station wearing white socks. The socks did not have nonskid tread on the bottoms.On 1/23/26 at 2:20 P.M., Resident S's clinical record was reviewed. Diagnoses included, but were not limited to, senile degeneration of the brain and muscle weakness. Resident S's most current Significant Change Minimum Data Set (MDS) Assessment, dated 12/15/25, indicated Resident S was not assessed for cognitive impairment because she was rarely or never understood, was independent in eating, and had no falls since the prior assessment on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to revise residents' care plans to reflect changes in condition for 1 of 2 residents reviewed for advanced directives and 1 of 2 residents reviewed for falls. An advanced directive care plan was not revised to reflect a full code status, and a fall intervention was not revised following a change of equipment. (Resident 18 and Resident 29)Finding includes:1. On 1/23/26 at 2:07 P.M., Resident 18's clinical record was reviewed. Diagnoses included, but were not limited to, chronic pain syndrome and peripheral vascular disease.The most current Quarterly Minimum Data Set (MDS) Assessment, dated 12/1/25, indicated Resident 18 was cognitively intact and was independent in all Activities of Daily Living (ADLs).A care conference was completed on 12/23/25 at 5:02 P.M. with the resident in attendance. Notes indicated to continue with the current plan of care. Notes also indicated that the resident was a full code and wished to remain that way.Current care plans included, but were not limited to:Resident 18 has an advanced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation record review, and interview, the facility failed to ensure there was an order and care plan for oxygen, tubing was properly dated, and there was an administration posted on door for 1 of 2 residents reviewed for oxygen administration.(Resident W) Finding includes:During a random observation on 1/22/26 at 10:27 A.M., Resident W was observed lying in bed with Oxygen (O2) tubing connected to concentrator with no date on the tubing or water bottle along with the nebulizer, and there was no oxygen administration sign on the door. During a random observation on 1/27/26 at 9:05 A.M., Resident W was observed lying in bed without oxygen on. The nebulizer face mask was observed on the floor and lacked a date on the tubing. Current physician orders lacked documentation of an oxygen order The current clinical record lack documentation of a care plan for oxygen.During an interview on 1/27/26 at 9:30 A.M., Hospice Provider 2 indicated residents on oxygen will have an order for the resident with them but should also have an order with the facility for O2.During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-30 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently provide coordination between facility staff and hospice staff to meet residents' nursing needs for 1 of 1 residents reviewed for falls. Fall interventions were not installed on a resident's wheelchair which resulted in a fall with injury. (Resident S)Finding includes:During a confidential interview on 1/22/26 at 2:08 P.M., it was indicated that Resident S used to receive hospice services but did not receive hospice services any longer. The resident utilized Hospice Provider 1 for a while and then switched to Hospice Provider 2 due to communication issues. The resident discontinued hospice services altogether after Resident S fell in December and broke her hip.On 1/23/26 at 2:20 P.M., Resident S's clinical record was reviewed. Diagnoses included, but were not limited to, senile degeneration of the brain and muscle weakness. Resident S was admitted to the facility on [DATE].Resident S's most current Significant Change Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control practices and standards were performed on 2 of 2 random observations. Staff observed not utilizing the proper use of PPE of donning and doffing a gown when entering and exiting a room on Enhanced Barrier Protocol (EBP), did not utilize proper hand hygiene and changing gloves when performing tracheostomy suctioning, and locating a glucometer that was not cleaned after use. (Resident N, glucometer) Findings include:Findings include:1. On 1/22/26 at 9:30 A.M., during a random observation of the Insulin Cart, was observed to have a glucometer noted to have 2 spots of blood on the machine.2. On 1/23/2026 at 8:25 A.M., during a random observation of tracheal suction of Resident N, the following was observed:Resident N was noted to be on Enhanced Barrier Protocol due to a tracheostomy.Registered Nurse (RN)11 did not wash hands prior to donning gloves and did not place a gown of Personal Protective Equipment.2 Certified Nurses Assistants (CNA) 12 and 13 entered the room to help pull the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify a resident's emergency contact of an injury and subsequent x-ray order in 1 of 3 residents reviewed for falls. (Resident B)Finding includes:On 11/24/25 at 9:54 A.M., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, dementia, age-related osteoporosis, and protein-calorie malnutrition.The most current Quarterly Minimum Data Set (MDS) Assessment, dated 8/12/25, indicated that Resident B was not assessed for cognitive function because she was rarely or never understood, was dependent on staff for transfers and toileting, required partial to moderate assistance of staff (staff does less than half of the effort) for eating, had no falls since in the prior assessment, and weighed 104 pounds (lbs) with no significant weight loss.Physician orders included but were not limited to:May obtain 4 views of right knee for pain and swelling, dated 9/4/25An incident note, dated 8/30/25 at 1:15 A.M., indicated Resident B was found on the floor on her fall mat. An assessment was completed with no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician orders were followed for 1 of 3 residents reviewed for falls and weight loss. An x-ray of an emergent injury was delayed 24-hours and weekly weights were not completed as ordered. (Resident B)Findings include:On 11/24/25 at 9:54 A.M., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, dementia, age-related osteoporosis, and protein-calorie malnutrition.The most current Quarterly Minimum Data Set (MDS) Assessment, dated 8/12/25, indicated Resident B was not assessed for cognitive function because the resident was rarely or never understood. Resident B was dependent on staff for transfers and toileting, required partial to moderate assistance of staff (staff does less than half of the effort) for eating, had no falls since the prior assessment, and weighed 104 pounds (lbs) with no significant weight loss.A. Physician orders included, but were not limited to:May obtain 4 views of right knee for pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-25 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure alternative supplements were provided to accommodate a resident's allergies. (Resident D) Findings include:On 11/24/25 at 10:48 A.M., Resident D's clinical record was reviewed. Resident D was admitted on [DATE]. Diagnoses included, but were not limited to, Type 2 Diabetes Mellitus.The most recent Quarterly Minimum Data Set (MDS) Assessment, dated 11/18/25, indicated Resident D was severely cognitively impaired and completely dependent on staff (staff do more than half of the work) for eating, bathing, toileting, and transfers.Resident D's allergy list included, but was not limited to, milk and milk related products. Current physician orders included, but were not limited to:MedPass 2.0 (a dietary supplement) one time a day for weight; Start date 10/29/25A Registered Dietitian progress note, dated 10/2/25 at 10:39 A.M., indicated Resident D should not consume milk or milk related compounds due to a hives reaction, to consider this a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-14 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide notification of transfer and bed hold policy to residents or their representative in 4 of 4 residents reviewed for hospitalizations. (Resident 7, Resident 51, Resident 53, Resident 57) Findings include: 1. On 11/08/24 at 7:34 A.M., Resident 7's clinical record was reviewed. Diagnoses included but were not limited to fracture of neck and disorders of bone density. The Current Quarterly MDS (Minimum Data Set) Assessment indicated Resident 7 is moderately cognitively impaired. The clinical record lacked any transfer paperwork and bed hold policy when Resident 7 was emergently transferred to the hospital after a fall that resulted in a fractured neck on 7/27/24. During an interview on 11/8/24 at 2:00 P.M., the DON (Director of Nursing) indicated that she could not locate any transfer forms and that there should have been papers sent with resident to the hospital. 2. On 11/08/24 at 2:08 P.M. Resident 51's clinical record was reviewed. The most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper storage of medications for 3 of 3 medication carts observed. Loose pills were observed in the medication cart drawers. (300 Hall, 400 Hall, 200 Hall) Findings include: 1. On 11/7/24 at 10:15 A.M., the medication cart for rooms 310 to 317 was reviewed. The following loose pills were observed in the bottom of the drawers: 1 blue oval capsule with marking RDY493 2 red circle pills with marking PH32 1 light blue circle pill with marking F3 1 light blue circle pill with marking M64 1 white circle pill with marking G5 1 white circle pill with marking 489 1 yellow circle pill with marking LUPIN 1 red circle pill with marking US5 1/2 white rectangle pill with partial marking 5 2. On 11/7/24 at 10:30 A.M., the 400 hall medication cart was reviewed. The following loose pills were observed in the bottom of the drawers: 1 small white pill with marking P10 1 small white pill with marking HP23 1 red oval pill with marking 894 1 white oval pill with marking A6 1/2 white circle pill with partial marking 8 3. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-14 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that food was served at palatable temperatures and taste for 1 of 1 tray tested for temperature. Findings include: On 11/06/24 10:38 A.M., Resident 6 indicated food is not appetizing, often very similar or the same over and over. On 11/06/24 at 12:16 P.M., Resident 15 indicated they get a lot of sandwiches. On 11/8/24 at 12:39 P.M., a test tray was obtained from 200 Hall: Grilled Cheese 117 Degrees Fahrenheit Fruit Cocktail 60.2 Degrees Fahrenheit The grilled cheese was cool to taste The fruit cocktail was cool to taste On 11/8/24 at 2:30 P.M., the Ombudsman indicated after the resident council there were several anonymous complaints about food and meals. During an interview on 11/08/24 at 11:58 A.M., the Interim Dietary Manager indicated hot food temperatures should be served at a minimum of 155 Degrees Fahrenheit and cold food is served at minimum of 41 Degrees Fahrenheit. On 11/14/24 at 8:15 A.M., the DON (Director of Nursing) provided a current policy Temperatures dated 7/2023. The policy indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food was stored, labeled, and dated properly in accordance with professional standards for food service and refrigerator temperature were recorded for 3 of 3 kitchen observations. Findings include: 1. On 11/6/24 at 8:47 A.M., an initial tour of the kitchen was conducted. The following items were located In the Dry Storage area at 8:50 A.M., 1 Box of onion dated 8/2/24 that had an onion sprouted 2. Drink Refrigerator at 9:05 A.M., 3 bags of lettuce not dated 12 pitchers of tea not dated 1 box of thick and easy open date of 1/4/23 with best by dated 1/26/23 1 box of thick and easy open date 4/9 best by 3/29/24 1 pitcher of orange juice not dated 1 jar of chicken base not dated 1 open bag of lettuce wilted open dated of 10/25/24 1 container of cottage cheese with no open date Temperature Log for the Drink Refrigerator lacked temperatures for the following shifts Nights 3/4/24 Days 3/5/24 Nights 3/5/24 3. Walk in freezer at 9:25 A.M. 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-14 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a safe and sanitary environment for residents, staff, and the public for 9 random observations on 6 of 6 days. Urine smells in unit hallways and conference room, pests flying in resident room and nurses' station, and condition of resident air conditioners. (Resident room [ROOM NUMBER], Resident room [ROOM NUMBER], Resident room [ROOM NUMBER], Resident 308, Conference Room, Hallway 400 Unit, 200 Unit Nurses Station) Findings include: 1. On 11/6/24 at 8:47 A.M., a strong smell of urine was observed in the conference room and the 400 Unit Nurse's Station Hallway. 2. On 11/7/24 at 8:47 A.M., a strong smell of urine was observed in the 400 Unit Nurse's Station and the conference room. 3. On 11/08/24 at 3:11 P.M. heating and air window until in room [ROOM NUMBER] observed to have had paint flaking off and moderate amounts of rust. 4. On 11/12/24 9:08 A.M., a strong smell of urine was observed outside of the conference room. 5. On 11/13/24 8:05 A.M., a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure SNF-ABN (Skilled Nursing Facility-Advanced Beneficiary Notice) and NOMNC (Notice of Medicare Non-Coverage) Forms were provided following the end of Medicare skilled services for 2 of 2 residents who discharged from Medicare services and remained in the facility. (Resident 9 and Resident 215) Findings include: 1. On 11/12/24 at 10:35 A.M., the SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review Forms were reviewed. The form indicated Resident 9 received Medicare Part A Skilled Services starting 8/26/24. The form indicated the last covered day of Part A services was 10/18/24. The form indicated Resident 9 did not receive a SNF-ABN (Skilled Nursing Facility-Advanced Beneficiary Notice) Form because she skilled out of therapy services. Resident 9 was provided a Notice of Medicare Non-Coverage (NOMNC) Form, dated 10/14/24, which indicated Resident 9's Medicare coverage would end on 10/18/24. On 11/12/24 at 10:40 A.M., the Social Services Director (SSD) indicated that Resident 9 remained in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to provide the proper work for a resident emergently transferred to the hospital in 1 of 1 residents reviewed for hospitalization. (Resident 7) Findings include: On 11/08/24 at 7:34 A.M., Resident 7's clinical record was reviewed. Diagnoses included but were not limited to fracture of neck and disorders of bone density. The clinical record lacked any transfer paperwork when Resident 7 was emergently transferred to the hospital after a fall that resulted in a fractured neck. During an interview on 11/8/24 at 2:00 P.M., the DON (Director of Nursing) indicated that she could not locate any transfer forms and that there should have been papers sent with resident to the hospital. During an interview on 11/14/24 at 10:30 A.M., the DON indicated that the face sheet, bed hold policy, and other information should be sent when a resident was sent to the hospital. 3.1-12(a)(5) 3.1-12(a)(9)(A)(B)(C)

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to notify the Ombudsman office in 1 of 4 residents reviewed for hospitalization. (Resident 7) Findings include: On 11/08/24 at 7:34 A.M., Resident 7's clinical record was reviewed. Diagnoses included but were not limited to fracture of neck and disorders of bone density. The Current Quarterly MDS (Minimum Data Set) Assessment indicated Resident 7 is moderately cognitively impaired. The clinical record lacked any transfer paperwork when Resident 7 was emergently transferred to the hospital after a fall that resulted in a fractured neck on 7/27/24. The clinical record lacked any transfer information sent to the ombudsman for the hospitalization on 7/17/24. During an interview on 11/8/24 at 2:00 P.M., the DON (Director of Nursing) indicated that she could not locate any transfer forms and that there should have been papers sent with resident to the hospital. During an interview on 11/12/24 at 1:03 P.M., the Social Service Director indicated she needs to send the list after each of the d/c or transfer During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the development of a resident's comprehensive care plan for 3 of 3 residents reviewed for behaviors, accidents, and nutrition. (Resident 39, Resident 15, Resident 58) Findings include: 1. On 11/6/23 at 11:15 A.M., Resident 39 was observed sitting in wheelchair in dining room eating puzzle pieces. On 11/7/24 at 2:42 P.M., Resident 39's clinical record was reviewed. Diagnoses included, but were not limited to, unspecified dementia without behavioral disturbance and cognitive communication deficit. The Current Quarterly MDS (Minimum Data Set) assessment dated [DATE] indicated Resident 39 was severely cognitively impaired. Resident 39 needs substantial assistance with transferring and mobility. There were no behaviors noted during the 7 days look back period. Current Physician Orders included, but were not limited to: Monitor for Side Effects of Anti-Depressant Medications which may include but not limited to: Dystonia Tremors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure care plan conferences were completed quarterly for 2 of 2 residents reviewed for quarterly care plan conferences. (Resident 13 and Resident 29) Findings include: 1. On 11/8/24 at 10:15 A.M., Resident 13's clinical record was reviewed. Resident 13's diagnoses included, but were not limited to, dementia and anxiety. A Significant Change MDS (Minimum Data Set) Assessment, dated 10/8/24, indicated Resident 13's cognition level was not assessed due to diminished cognition level and Resident 13 was dependent on staff for toileting, bathing, and transfers (staff do all of the work). On 11/13/24 at 3:23 P.M., the Social Services Director provided documents titled Care Conference Note, and indicated, during the past year, a quarterly care plan conference had not been held for Resident 13 between 3/20/24 and 9/25/24. 2. On 11/8/24 at 12:48 P.M., Resident 29's clinical record was reviewed. Resident 29's diagnoses included, but were not limited to, multiple sclerosis, involuntary eye movements, and calculus of the kidneys. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide person centered engagement activities for 1 of 1 resident reviewed for dementia care. (Resident 13) Finding includes: On 11/6/24 at 10:51 A.M., Resident 13 was observed in the common area. Resident 13's wheelchair was positioned in a way her vision was parallel with the television screen with a large plant blocking the view of the television. On 11/7/24 at 10:45 A.M., Resident 13 was observed in the common area. Resident 13's wheelchair was positioned with the back of her wheelchair was facility the television screen. On 11/8/24 at 10:08 A.M., 10:32 A.M., 10:48 A.M., and 11:47 A.M., Resident 13 was observed in the common area. Resident 13's wheelchair was facing the television screen and the television was on the menu screen. On 11/13/24 at 2:20 P.M, the the activities assistant was hosting bingo in the dining room. Resident 13 was not offered to attend activities in the dining room and remained in the common area in front of the television. On 11/8/24 at 10:15 A.M., Resident 13's clinical record was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to ensure a resident received proper treatment to maintain vision abilities by assisting in arrangements for vision services for 1 of 1 residents reviewed for vision impairment. (Resident 29) Finding includes: During an interview on 11/6/24 at 10:39 A.M., Resident 29 was observed wearing cloudy glasses and indicated she had not been assessed by vision or dental services in over a year and was having difficulty with her current prescription. On 11/8/24 at 12:48 P.M., Resident 29's clinical record was reviewed. Resident 29's diagnoses included, but were not limited to, multiple sclerosis, diplopia (double vision), involuntary eye movements. An Annual MDS (Minimum Data Set) Assessment, dated 8/13/24, indicated Resident 29 was cognitively intact, was dependent on staff (staff do all of the work) for eating, toileting, bathing, and transfers, has vision impairment, and wears corrective lenses. Care plan interventions included, but were not limited to: Arrange consultation with eye care practitioner as required. Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to appropriately care for and maintain a resident's suprapubic catheter leading to infection at the catheter insertion site and multiple urinary tract infections for 1 of 1 resident reviewed for urinary tract infections and urinary catheter. (Resident 47) Finding includes: On 11/8/2024 at 10:19 A.M., Resident 47's clinical record was reviewed. Resident diagnoses included, but was not limited to, hemiplegia from cerebral vascular event, hemiparesis, cancer of prostate, diabetes mellitus type 2, coronary artery disease, and peripheral vascular disease. An Annual MDS (Minimum Data Set) Assessment, dated 10/26/2024, indicated the resident was mild to moderately cognitively impaired, had no behaviors regarding rejection of care, required extensive assistance by 2 staff members in bed mobility, transferring, and toileting. The MDS also indicated Resident 47 had an indwelling suprapubic catheter and a history of prostate cancer. Physician orders for Resident 47 included, but was not limited to: Change suprapubic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to ensure a resident was offered sufficient fluid intake to maintain proper hydration and health for 1 of 1 residents reviewed for hydration. (Resident 29) Finding includes: During an observation on 11/6/24 at 10:41 P.M., Resident 29 was laying in bed. Resident 29's call light (touch pad) was laying on the dresser to the right of her bed out of her reach. An empty cup labeled 11/5/24 NOC was on the bedside table. Resident 29 indicated she did not feel she received enough fluids and had to call for staff to give her drinks because of her physical condition, but was unable to call for staff assistance when her call light is out of reach. On 11/8/24 at 12:48 P.M., Resident 29's clinical record was reviewed. Resident 29's diagnoses included, but were not limited to, multiple sclerosis, hydronephrosis, and calculus of the kidneys. An Annual MDS (Minimum Data Set) Assessment, dated 8/13/24, indicated Resident 29 was cognitively intact, was dependent on staff (staff do all of the work) for eating, toileting, bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure routine medications were available and dispensed according to physician's orders and stored in an organized manner for 2 of 2 residents reviewed for medication storage. (Resident 15, Resident 47) Findings include: 1. On 11/13/24 at 2:00 P.M., during an observation of medication cart for 200 unit there was no Prostat (protein supplement) for Resident 15. On 11/08/24 at 3:05 P.M., Resident 15's clinical record was reviewed. Diagnoses included, but were not limited to, dysphagia and gastro-esophageal reflux disease without esophagitis. Current physician orders included, but were not limited to: ProStat (protein supplement) 30 ml (Mil liters) BID (Two times a day), dated 8/15/24. Mighty Shake at lunch dated 8/15/24. Centrum Silver multivitamin daily dated 8/15/24. During an interview on 11/13/24 at 2:05 P.M., QMA (Qualified Medicine Aide) 9 indicated Resident 15 did not have the medication. QMA 9 indicated the medication was from [Resident Name] and [Resident Name] both discharged from the facility. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure it was free of a medication error rate of greater than 5 percent for 2 of 5 residents (Resident 50 and Resident 6) observed during medication pass. Two medication errors were observed during 25 opportunities for error in medication administration. This resulted in a medication error rate of 8%. Findings include: 1. On 11/8/24 at 11:53 A.M., Licensed Practical Nurse (LPN) 3 was observed preparing a Humalog Insulin Pen for insulin administration for Resident 50. An AccuCheck (blood glucose test) indicated the resident had a blood glucose of 198 milligrams per deciliter (mg/dL). LPN 3 indicated the resident received sliding scale insulin and was to receive 3 units of insulin lispro (a fast acting insulin) for a blood glucose reading of 198 mg/dL. LPN 3 set the insulin pen to 3 units. She cleaned the tip of the pen, attached the needle, and administered 3 units of insulin to Resident 50 in her abdomen. LPN 3 did not prime the insulin pen before administration of the medication. 2. On 11/8/24 at 12:02 P.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure consistent documentation for wound care treatments on 1 of 3 residents reviewed for pressure injury. (Resident 47) Findings include: On 11/8/2024 at 10:19 A.M., Resident 47's clinical record was reviewed, the diagnoses included, but were not limited to, pressure ulcer of right buttock- stage two (Partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough or bruising. May also present as an intact or open/ruptured blister), and pressure ulcer of right heel- stage three (Full thickness tissue loss. Subcutaneous fat may be visible, but bone, tendon, or muscle is not exposed. Slough may be present but does not obscure the depth of tissue loss. May include undermining and tunneling.), hemiplegia (one-sided muscle paralysis) from cerebral vascular event, hemiparesis (one-sided muscles weakness), cancer of the prostate, diabetes mellitus type 2, coronary artery disease, and peripheral vascular disease. An Annual Minimum Data Set (MDS) Assessment, dated 10/26/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to follow proper infection prevention and control practices for 1 of 1 resident reviewed for urinary tract infection and urinary catheter care, 1 of 1 resident reviewed for pressure injury, and 1 of 1 resident reviewed for a urinary catheter. (Resident 47, Resident 8, and Resident 29) Findings include: 1. On 11/7/2024 at 2:38 P.M., CNA (Certified Nurses Aide) 15 and CNA 21 were observed to be putting Resident 47, whom had multiple open wounds and an indwelling suprapubic catheter, back to bed from wheel chair. A mechanical lift was used to assist the resident's transfer. The mechanical lift sling that was used, was previously used on Resident 47's room mate and not washed between use. Both CNAs caring for Resident 47 did not wear a gown for enhanced barrier precautions during care. 2. On 11/12/24 at 9:20 A.M., CNA (Certified Nurse Aide) 25 and CNA 21 were observed providing incontinence care for Resident 8. Both CNA's sanitized hands and donned plastic gowns and gloves prior to placing Resident 8 on right side.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide a safe environment free of pests based on 3 of 3 random observations of flies and gnats during the survey. (Resident room [ROOM NUMBER], Second Floor Nurses Station) Findings include: 1. On 11/6/24, at 12:11 P.M., during a random observation 2 flies and a gnat were observed flying in Resident's 15 room. During an interview on 11/6/24 at 12:12 P.M., Resident 15 complained of having other incidences gnats and flies flying around in the room. 2. On 11/08/24 at 8:47 A.M., during a random observation a fly was observed flying around the Second Floor Nurse's Station flying around. 3. On 11/12/24 at 10:02 A.M., during a random observation a fly was observed flying around in Resident 15 room while a dressing change was performed. During an interview on 11/12/24 at 10:30, A.M., the Administrator indicated that he was not aware of bugs in the resident room. On 11/13/24 at 4:15 P.M., the DON (Director of Nursing) provided a current policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure medications were disposed of in a timely manner for discharged residents, medications that had been discontinued were disposed of, controlled medications were double locked, refrigerator temperature logs in place, ice removal in refrigerator freezer, a system was in place for documentation of medication disposition, for 2 of 2 medication rooms observed, and 5 of 5 residents reviewed for medications. ( Resident D, Resident E, Resident G, Resident H, Resident J, Stocker unit medication room, North/South unit medication room) Findings include: On [DATE] at 8:29 a.m., an observation of the Stocker unit medication room was done. The following was observed: 1. The refrigerator containing, but not limited to controlled medications, was observed to have a padlock that was not locked. On [DATE] at 12:33 p.m., the Stocker unit medication refrigerator was observed to have a padlock that was not locked. 2. The refrigerator freezer was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a plan of care was developed and implemented for 1 of 1 resident with an enteral feeding tube. A plan of care was not created timely for an enteral feeding tube and physician orders for enteral tube feeding and treatments were not completed as ordered by the physician. (Resident B) Finding includes: During an observation on 5/13/24 at 9:55 A.M., Resident B was lying in bed in his room. An enteral feeding tube pump and pole were next to Resident B's bed. During record review on 5/13/24 at 1:15 P.M., Resident B's diagnoses included but were not limited to dysphagia, speech and language deficits, and muscle weakness. Resident B's admission date to the facility was 3/29/24. Resident B's admission MDS (Minimum Data Set), dated 4/4/24, indicated that the resident was cognitively intact, displayed coughing or choking during meals or when swallowing medications, had a feeding tube, and received at least 51 percent of calories through a feeding tube. Resident B's physician orders included but were not limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free of abuse for 1 of 3 residents reviewed for abuse. A resident was inappropriately touched by another resident. ( Resident D, Resident E) Finding includes: On 2/29/24 at 9:50 a.m., the DON indicated the facility had one state reportable that police were involved in. She had received a phone call reporting that Resident D had been observed by a staff member inappropriately touching Resident E. At 10:30 a.m. a state reportable was reviewed and included, but was not limited to: Incident date : 2/8/2024 at 6:20 p.m. Description added: Resident [name (Resident D)] was noted to touch resident [name (Resident E)] inappropriately. Type of injury added: 2/8/2024 Residents immediately separated, MD's, families, and police notified of incident. Resident [name(Resident D)] immediately placed on 1 to 1 supervision. Follow up: 2/14/2024 Resident [name(Resident D)] continues to be on 1 to 1 supervision. Police made aware of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide effective interventions to prevent the development of a stage 2 pressure ulcer on the left great toe for 1 of 3 residents who met the criteria for review of wounds. Due to lack of assessments and not following the plan of care, the resident acquired a pressure ulcer. (Resident G) Finding includes: During an observation of LPN 4 on 11/2/23 at 9:10 A.M., Resident G's dressing was changed. Resident G had a small red area on his left great toe. On 11/2/23 at 9:00 A.M., Resident G's clinical record was reviewed. Diagnoses included, but were not limited to, heart failure, diabetes mellitus type II, and depression. The most recent Quarterly MDS (Minimum Data Set) Assessment, dated 9/23/23, indicated Resident G was cognitively intact and required extensive assistance of 2 or more persons for bed mobility and toileting. A current Pressure Ulcer Care Plan, revised on 7/17/23, included, but was not limited to, the following intervention: Administer treatments as ordered and observe for effectiveness, initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-11 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews and record review, the facility failed to maintain 8 hours of Registered Nurse (RN) coverage in a 24-hour period a total of 10 days from 1/1/23 to 3/31/23 for 1 of 1 quarters reviewed for sufficient staffing. Findings include: On 9/5/23 at 9:00 A.M., the Certification And Survey Provider Enhanced Reports (CASPER) for second quarter 2023-2024 was reviewed. The CASPER indicated that one-star staffing rating was triggered for further investigation during the survey. On 9/13/23 R 12:00 P.M., the records of RN coverage hours were reviewed: 1/11/23 - 0 1/16/23 - 0 1/17/23 - 0 1/24/23. - 4.25 2/4/23 - 0 2/7/23 - 0 2/8/23 - 4.5 2/22/23 - 4.5 3/14/23 - 5.75 A facility nurse staffing policy was requested but not received. 3.1-17(b)(3)

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-11 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medication regimen recommendations were reviewed or addressed by a Physician for 6 of 6 residents reviewed for unnecessary medications. (Resident 22, Resident 53, Resident 12, Resident 37, Resident 6, Resident 56) Findings Include: 1. On 9/6/23 at 2:02 P.M, Resident 53's clinical record was reviewed. The resident's profile included a diagnosis, but was not limited to, Type 2 Diabetes Mellitus. A quarterly quarterly Minimum Data Set (MDS) assessment, dated 7/12/23, indicated Resident 53's cognition level was unable to be assessed and received insulin injections for seven days during the seven day assessment. A Physician's order, dated 8/28/23, indicated Lantus (an insulin medication) 20 units two times a day. Physician orders, dated 8/29/23, indicated Novolin R (an insulin medication) 6 units before meals, and Novolin R sliding scale, when blood sugar readings were above 150, before meals. A pharmacy recommendation received on 9/11/23 at 11:11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-11 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure GDRs (gradual dose reductions) were completed for psychotropic medications and PRN (as needed) antianxiety medications were evaluated every 14 days for 4 of 7 residents reviewed for unnecessary medications (Resident 12, Resident 37, Resident 25, Resident 22). Findings include: 1. On 9/7/23 at 9:53 A.M., Resident 12's clinical record was reviewed. Resident 12's diagnoses included, but were not limited to, spinal stenosis, chronic kidney disease, diabetes mellitus, generalized anxiety disorder, and major depressive disorder. The most recent Quarterly MDS (Minimum Data Set) Assessment, dated 8/14/23, indicated Resident 12 was cognitively intact and received an antianxiety medication, antidepressants, insulin, opioids, and a diuretic during the 7 day look back period. Current physician orders included, but was not limited to: Hydroxyzine HCl (an antianxiety medication and an antihistamine) 25 MG (milligrams) - Give 1 tablet by mouth every 8 hours as needed for itching, dated 2/28/23 The August 2023 MAR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure that all drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable, for 2 of 2 medication carts reviewed for medication labeling and storage. Findings include: During an interview with LPN 6 on 9/6/23 at 8:38 A.M., the second floor medication cart was found to contain loose pills in the bottom of the medication drawers. There were 2 large round red pills, 1 small white pill, 1 square orange pill, and 2 large round white pills. LPN 6 disposed of the loose pills in the sharps container. During an interview with LPN 18 on 9/6/23 at 8:55 A.M., the first floor medication cart was found to contain loose pills in the bottom of the medication drawers. There were 1 large red pill, 1 red gel cap, 3 round brown pills, 2 oblong gold pills, 1 large round pink pill, 4 small white pills, 1 large oblong pill, 2 large round white pills, 3 small oval white pills, 1 small…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and observation, the facility failed to provide each resident with food and drink that was served at a safe and appetizing temperature. Food that was supposed to be served hot was served at below the recommended temperature; food that was supposed to be cold was served above the recommended temperature for 1 of 1 trays reviewed for temperature. Findings include: During an observation on 9/5/23 at 11:55 A.M., in the second floor dining room, food was observed being served in Styrofoam containers with plastic tableware. During an interview with the Dietary Manager on 9/5/23 at 12:06 P.M., Styrofoam containers were being used because the elevator had been broken for more than 2 weeks and there was no good way to get the heavy dishes up to the second floor dining room. The staff formed a line going up the stairs and passed the trays up the stairs. Parts to repair the elevator are not expected to arrive before October. Additional interviews were obtained from residents. On 9/5/23 at 10:10 A.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview. the facility failed to store, distribute, and serve food in accordance with professional standards for food services safety for 3 of 3 observations of the kitchen. Findings Include: During a tour of the kitchen beginning on 9/5/23 at 8:46 A.M., the Dietary Manager (DM) indicated the kitchen had been very short staffed and they had recently hired new staff in the past 2 weeks but they needed to be trained. During an interview with the DM on 9/5/23 at 9:00 A.M., she indicated the dishwasher uses hot water to sanitize the dishes. On 9/5/23 at 9:35 A.M., the dishwasher was observed during the wash/rinse cycle. The wash was 150 degrees F(Fahrenheit), rinse was 165 degrees F. On 9/7/23 at 9:56 A.M., the dishwasher was observed during the wash/rinse cycle. The wash was 140 degrees F, the rinse was 175 degrees F. On 9/5/23 at 9:36 A.M., the kitchen floor was observed to be dirty and sticky, especially near the dishwasher. During observation of the two reach-in refrigerators in the kitchen on 9/5/23 at 9:09 A.M. The reach-in refrigerator on the right had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to properly prevent and contain COVID-19 for 3 of 7 residents reviewed for infection control and providing safe and sanitary environment for 9 resident rooms and Stocker unit. (Resident 6, Resident 56, Resident 115) Findings include: 1. On 9/8/23 at 8:14 A.M., RN (registered nurse) 28 was observed coming out of a Covid resident 6 room and only wearing a regular face mask. She indicated she forgot to but on the PPE. The precautions were marked on the door as a red zone and for donning the proper PPE in order. She then, did not wash hands, but changed to N-95 face mask, placed clean gloves. She did not use eye protection. Proceeded into the resident's room and gave medication. She came out of the room and indicated the PPE was taken off in the room and she had washed her hands in the room. 2. On 9/05/23 at 10:48 A.M., RN 15 was observed suctioning Resident 115's mouth using clean gloves then proceeded to do trach care and changing inner…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-11 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interviews, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public, for 3 of 3 observations of the second floor dining room and 1 of 1 observations of the first floor hallways. Findings include: 1. During an observation of the second floor dining room on 9/5/23 at 11:43 A.M., dead bugs were observed in 6 of the 7 fluorescent light covers. There were brown water marks on 5 ceiling tiles. Tables and chairs were scattered throughout the room in no particular order. Baseboards were missing on every side of the room. Paint was smeared on the chair rail on every wall of the room. During an observation of the second floor dining room on 9/6/23 at 12:00 P.M., the same was observed. During an observation of the second floor dining room on 9/8/23 at 12:15 P.M., the same was observed. 2. During an observation on 9/7/23 at 9:36 A.M., 10 of 10 ceiling vents on the 400 hall were rusty. An environmental cleaning policy was requested but not received. 3.1-19(f)

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-11 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the completion of resident assessment on 1 of 2 closed records reviewed for comprehensive assessment. (Resident 9) Findings include: On 9/11/23 at 10:00 A.M., Resident 9's clinical record review was done. Diagnoses included but were not limited to atrial fibrillation and hypertension. The most recent admission MDS (Minimum Data Set) assessment dated [DATE] indicated Resident 9 was cognitively intact. On 4/27/23, Resident 9 had a resident initiated discharge. There was no MDS Assessment discharge done or discharge summary completed. During an interview on 9/11/23 at 1:45 P.M., the regional clinical support nurse indicated the MDS assessment should have been done for this resident and was apparently overlooked. During and interview on 9/11/23 at 10:00 A.M., the regional clinical support nurse indicated the facility lacked a current policy but followed the RAI (Resident Assessment Instrument). The RAI indicated . the OBRA-Required Tracking Records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans were revised after a change in status for 3 of 7 residents reviewed for comprehensive care plans (Resident 36, Resident 37, Resident 23). Findings include: 1. On 9/8/23 at 8:51 A.M., Resident 36's clinical record was reviewed. Resident 36's diagnoses included, but were not limited to, Parkinson's Disease and dementia. The most recent Quarterly MDS (Minimum Data Set) Assessment, dated 7/20/23, indicated Resident 36 was severely cognitively impaired, had 2 or more falls without injury, and required extensive assistance of 2 staff for transfers and extensive assistance of 1 staff for toileting. A current falls care plan, revised 4/4/23, indicated a toileting program had been implemented starting 11/15/21. The toileting program was to toilet upon rising, toilet before and after each meal, toilet HS (at bedtime), and toilet with rounding at night. The clinical record indicated Resident 36 fell 16 times between 9/21/22 and 8/12/23. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper tracheal suctioning and oxygen services were provided according to physician orders for 2 of 2 residents reviewed for respiratory care. (Resident 56, Resident 115) Finding includes: 1. On 9/6/23 at 10:05 A.M., Resident 56's oxygen concentrator tubing and humidified water bottle was observed to not be dated. On 9/7/23 at 9:52 A.M., the suction canister and tubing were observed to be undated. On 9/08/23 at 2:40 P.M., RN (Registered Nurse) 10 was observed suctioning a tracheotomy using clean gloves with an alleged sterile suction catheter. She replaced the catheter in the same package. Removed the clean gloves. The resident needed to be suctioned again and donning clean gloves and removed the used suction catheter and reused it to suction the resident. She used tap water to clear the suction catheter when full of mucus. On 9/7/23 at 3:32 P.M., Resident 56's clinical record was reviewed. Diagnoses included, but were not limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-09-11 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the complete and accurate staffing records were posted for 5 of 6 days of the survey. Findings include: During an interview with the DON on 9/7/23 at 10:51 A.M., she pointed to a plastic bracket under the receptionist sign where the posted nurse staffing was supposed to be, but the bracket was empty. Copies of posted nurse staffing were requested for the week. On 9/7/23 at 11:40 A.M. The Admin and DON provided copies of posted nurse staffing records for 9/4/23, 9/5/23, 9/6/23, and 9/7/23. On 9/8/23 at 8:23 A.M., the empty bracket was observed to have no staffing posted. On 9/8/23 at 9:45 A.M. the nurse staffing was posted, a copy was provided by the receptionist. During an interview with the regional nurse on 9/8/23 at 11:40 A.M. she indicated the facility had both 8 and 12-hour shifts. On 9/4/23, the daily staffing sheet failed to identify the length of shift and actual number of hours worked for each discipline On 9/5/23, the daily staffing sheet failed to identify the length of shift and actual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-09-11 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure garbage was disposed of properly for 1 of 1 dumpsters observed on the east side of the building. The dumpster was left open and used gloves were observed around the dumpster. Finding includes: On 9/6/23 at 12:05 P.M., the dumpster outside of the therapy entrance was observed uncovered. There were 4 blue gloves on the ground around the dumpster. The dumpster was filled to the top with white plastic trash bags filled with garbage. On 9/7/23 at 8:20 A.M., the dumpster outside of the therapy entrance was observed uncovered. There were 4 blue gloves on the ground around the dumpster. The dumpster was filled to the top with white plastic trash bags filled with garbage. On 9/11/23 at 12:12 P.M., the Administrator indicated all trash should be in the receptacle and the dumpster lid should be closed. At that time, she indicated there was not a policy related to the dumpster usage, but all staff should be ensuring proper handling of trash by placing trash in the dumpster and closing the lid. 3.1-21(i)(5)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ADAMS COUNTY MEMORIAL HOSPITAL — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.6-1.6 vs chain
Staffing 2 of 53.1-1.1 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 7 homes this chain runs (chain average 2.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
LAKE FOREST BANK & TRUST COMPANY, N.A.Organization5% OR GREATER MORTGAGE INTERESTsince 09/01/2022
BORNE-BAUMAN, CANDICEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
FLUECKIGER, RUSSELLIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
LEHMAN, SCOTTIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
MACKLIN, LARRYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
MCINTIRE, DAVIDIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
ADAMS COUNTY MEMORIAL HOSPITALOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
RIVER BEND NURSING AND REHABILITATION, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2022
HUTSON, JAREDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2023
ROSS, ERICIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/15/2024
SPRUNGER, KYLEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
WHEELER, DANEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2022
GREATOREX, TINAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/26/2026
SCHIOWITZ, MARCIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/26/2026
SEBBAG, GABRIELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/26/2026
3400 STOCKER DRIVE PROPERTY LLCOrganizationADP OF THE SNFsince 09/01/2022
ADVANCED CARE CONSULTANTS LLCOrganizationADP OF THE SNFsince 09/01/2022
BLUE MANAGEMENT SERVICES LLCOrganizationADP OF THE SNFsince 01/01/2024
CLINICAL CONSULTING SERVICES LLCOrganizationADP OF THE SNFsince 09/01/2022
FIRST BANK OF BERNEOrganizationADP OF THE SNFsince 09/01/2022
JSJ HOLDINGS LLCOrganizationADP OF THE SNFsince 02/25/2026
JSJ PROPERTY LLCOrganizationADP OF THE SNFsince 09/01/2022
LME FAMILY HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2022
SAMARA FAMILY HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2022
SUMMATION FINANCIAL SERVICES LLCOrganizationADP OF THE SNFsince 09/01/2022

CMS files one row per role, so the 33 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.6M
Net patient revenuemost recent cost report
+6.5%
Operating marginrevenue minus expenses
$1.5M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 9%Other / private 11%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$365per resident / day
operating cost
$11,094per month
≈ monthly operating cost
$390per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155621. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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