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South Shore Health & Rehabilitation Center

353 Tyler St, Gary, IN 46402 · For profit - Corporation · 100 certified beds · (219) 886-7070 Medicare & Medicaid certified

Call the home — (219) 886-7070 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Sep 2023Behavioral-health or dementia-care citation — no harm found (F0740)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Sep 2023
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
720 W 5th Ave · (219) 882-0262 · Call to confirm hours
Pharmacy
1100 W 6th Ave · (219) 728-5003 · Call to confirm hours
Grocery
801 Harrison St · (317) 426-0855 · Call to confirm hours
Park
Rees Park0.4 mi
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.2%11.0%15.4%better
Long-stay residents who lose too much weight7.2%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.7%1.1%2.0%better
Long-stay residents with depressive symptoms4.8%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%3.9%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened12.7%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.5%23.5%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%95.4%95.3%typical
Long-stay residents with pressure ulcers4.5%3.6%4.7%typical
Long-stay residents with worsening bladder/bowel control21.5%23.3%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table10.9%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine93.8%79.0%79.4%better
Short-stay residents rehospitalized after admission27.7%22.2%22.6%worse
Short-stay residents with an outpatient ER visit19.6%10.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.141.611.67worse
Long-stay outpatient ER visits per 1,000 resident days2.801.441.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.06U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 65% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.301.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.69
RN hours/ resident / day
1.00
LPN hours/ resident / day
2.32
Aide hours/ resident / day
4.01
Total nurse hours/ resident / day
0.51
RN hoursweekends
61.8%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 75.5 residents a day — about 76% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 4.21 on weekdays — 16% thinner on weekends. RN hours go from 0.77 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2025-09-22)
10
at the previous standard inspection (2024-07-24)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

54 citations, most serious first. The 11 most serious are shown; the remaining 43 are one tap away and print in full.

  • Actual harm · Gcited before2023-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident who received a left foot/toe injury had thorough and accurate assessments of the area and failed to treat the area as ordered by the Physician, which resulted in the resident being admitted into the hospital with diagnoses of left great toe infection, cellulitis of the left foot, and a MRI of the foot that indicated a result of suspicious for osteomyelitis of the left great toe for 1 of 2 residents reviewed for injuries. (Resident C) Finding includes: Resident C's record was reviewed on 9/27/23 at 10:42 a.m. The diagnoses included, but were not limited to, fracture of the left femur and stroke. A Quarterly Minimum Data Set assessment, dated 7/19/23, indicated an intact cognitive status and required supervision for transfers and locomotion. A Care Plan, dated 8/10/23, indicated an open area was present on the left great toe. The interventions included, caution would be used for all transfers, treatments would be completed as ordered by the Physician, and signs and symptoms of infection or abnormalities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-18 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain comfortable and safe temperature levels for 1 of 4 Units (500 Unit), where 22 residents resided.Finding includes:During the initial tour of the 500 Unit on 5/18/26 at 9:25 a.m., the hallway and resident rooms were very warm and humid. Resident G indicated it was warm.During an interview with the Maintenance Director on 5/18/26 at 9:55 a.m., he was on the phone with Corporate Maintenance and indicated the Heating/Cooling Company had been notified on 5/15/26 and were scheduled to come to the facility on 5/19/26 to change from the boiler to the chiller. He indicated the outside temperatures were cool at night, so the change over had not been completed.During an interview on 5/18/26 at 10:02 a.m., Resident F informed the Maintenance Director it was hot in his room. The Maintenance Director indicated he would go and obtain a thermometer to monitor the room temperatures.A wall thermometer outside of room [ROOM NUMBER] indicated the hallway temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to assess a resident with a change of condition before transfer and did not accurately document vital signs for 1 of 3 residents reviewed for change of condition. (Resident C)Finding includes:The record for Resident C was reviewed on 2/17/26 at 11:40 a.m. Diagnoses included, but were not limited to, kidney failure, heart failure, epilepsy, COPD, and diabetes.The 1/30/26 Medicare 5-day Minimum Data Set (MDS) assessment indicated the resident was severely impaired for daily decision making and was dependent with all Activities of Daily Living (ADLs) and transfers.A Situation, Background, Assessment, Recommendation (SBAR) was completed on 1/16/26, the documented reported the resident was being transferred out for a low hemoglobin. There were no vital signs or assessments listed in the SBAR except for the previous weight on 1/14/26.A Nurse's Note, dated 1/16/26 at 12:03 p.m., indicated an order was received to send the resident to the hospital for evaluation related to abnormal hemoglobin level of 6.5.A Nurse's Note, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to maintain a sanitary kitchen related to a low temperature chemical dishwasher not sanitizing properly. This had the potential to affect all 70 residents who received meals prepared in the kitchen. (Main Kitchen)Finding includes:On 9/15/25 at 9:00 a.m. the initial kitchen tour was completed with the Dietary Manager (DM). The DM indicated they used a chemical dishwasher, but it was not working properly at the time, and the company was coming out to service it on Friday. He obtained a test strip and dipped it into the dishwasher water. It did not register any parts per million of sanitizing solution. Dietary Aide 1 indicated she had put bleach in a bucket of water in the sink to sanitize the dishes. The DM indicated that was not the correct way to sanitize dishes. During an interview on 9/16/25 at 10:29 a.m., the DM indicated he had educated the kitchen staff to use sanitizing solution in the sink to sanitize the dishes until the dishwasher was fixed. The current policy, Warewashing, indicated, All dishware,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-22 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure pureed food was prepared correctly. This had the potential to affect all 8 residents who received pureed food from the kitchen. (Main Kitchen)Finding includes: On 9/18/25 at 11:30 a.m., the [NAME] was observed preparing pureed food for lunch. He indicated there were eight residents who received pureed food, and he was preparing ten servings so there would be extra. He scooped out 4 large serving spoons of turkey pot pie and placed it in the blender and started to puree. He had a 4-quart pitcher of hot water to which he added a scoop of chicken stock and mixed in. He then poured approximately a quart of the chicken broth into the blender. He indicated he added about a cup of broth. He then added 10 scoops of food thickener, another one half to one quart of chicken broth, then another 5 scoops of thickener. The recipe for pureed turkey pot was on the counter next to the blender. The recipe indicated to make 10 servings as follows:10 servings each 3 oz protein 1 1/4 cup chicken brothDuring an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-22 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair related to marred walls and doors, dirty and discolored floor tiles, missing baseboards, stained ceiling tiles, and missing hooks from privacy curtains for 2 of 4 units throughout the facility. (Units 4 and 5) Findings include: During the environmental tour with the Director of Nursing and the Corporate Nurse Consultant on 9/22/25 at 1:35 p.m., the following was observed: 1. Unit 4a. The entry door to room [ROOM NUMBER] had chipped paint and was marred at the base. The cove base located next to bed A was missing along the side of the wall. The privacy curtains for both beds A and B had hooks missing. Two residents resided in the room. 2. Unit 5 a. The walls located next to the bed and the foot of the bed in room [ROOM NUMBER] were scratched and marred. One resident resided in the room. b. The wall next to bed B in room [ROOM NUMBER] was scratched and marred. The ceiling tile located above the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to maintain a resident's dignity related to wearing a hospital gown during the day and leaving a resident exposed for 1 of 1 resident reviewed for dignity. (Resident 64)Finding includes:During a random observation on 9/16/25 at 10:29 a.m., CNA 2 and CNA 3 were observed bathing Resident 64. The resident was left undressed and exposed throughout the bath.During random observations at the following times, the resident was observed wearing a hospital gown: 9/16/25 at 10:30 a.m., 9/17/2025 at 9:01 a.m., 9/18/25 at 9:39 a.m. and 2:34 p.m., and 9/19/25 at 10:50 a.m.The record for Resident 64 was reviewed on 9/18/2025 at 12:52 p.m. Diagnoses included, but were not limited to, traumatic subdural hemorrhage, hemiplegia (paralysis on one side of the body) following a stroke, and gastrostomy status.The 7/14/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident had severe cognitive impairment, and was dependent for activities of daily living (ADLs) and transfers. The record lacked a care plan for the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident was fully informed of risks and benefits of a psychotropic medication prior to initiating the medication for 1 of 5 residents reviewed for unnecessary medications. (Resident 11)Finding includes:Resident 11's record was reviewed on 9/17/25 at 1:26 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, renal disease, generalized anxiety disorder and major depression. The admission Minimum Data Set assessment, dated 7/28/25, indicated the resident had severe cognitive deficits and was dependent for bed mobility, transfers and toileting. Physician's Orders, dated 7/22/25, indicated to give alprazolam (an antianxiety medication) 0.5 milligrams (mgs) three times daily for anxiety and quetiapine fumarate (an antipsychotic) 25 mgs, two tablets twice daily for psychotic disorder with delusions. A Nursing Progress Note, dated 7/25/25, indicated the psychiatric Nurse Practitioner had ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident was assessed to self-administer medications for 1 of 1 resident reviewed for self-administration of medication. (Resident 24)Finding includes: During a random observation on 9/15/25 at 11:36 a.m., an Albuterol inhaler was observed at Resident 24's bedside. During an interview at that time, the resident indicated he used the inhaler as needed (PRN) and at times he did his own nebulizer treatments. During random observations on 9/16/25 at 9:26 a.m. and 9/17/25 at 8:54 a.m., the inhaler was observed on the resident's bedside table. The resident shared the room with two other residents. The record for Resident 24 was reviewed on 9/17/25 at 2:25 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD) and hypertension. The 8/31/25 Medicare 5-Day Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. A Care Plan, dated 6/7/24 and identified as current, indicated the resident chooses to administer his inhaler.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the physician was notified timely of residents not receiving medications as ordered for 2 of 6 residents reviewed for unnecessary medications. (Residents C and B)Findings include:1. The closed record for Resident C was reviewed on 9/17/25 at 10:55 a.m. Diagnoses included, but were not limited to, left below the knee amputation (BKA), diabetes, hypertension, pressure ulcers of the hip and buttock, and heart failure.The 7/29/25 Significant Change Minimum Data Set (MDS) assessment indicated the resident was cognitively intact and was dependent for activities of daily living (ADLs) and transfers.The resident was admitted to the facility on [DATE] following a hospitalization related to the left BKA surgery. At that time, the resident had a unstageable pressure ulcers to the right thigh and buttock as well as a dehisced (reopened surgical incision) wound to the left leg stump. An 8/5/25 Skin/Wound Note indicated the wound to the right thigh was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure professional standards of quality were maintained related to CNAs stopping and starting tube feedings for 1 of 5 residents reviewed for tube feedings. (Resident 64)Finding includes:During a random observation on 9/16/25 at 10:29 a.m., CNA 2 and CNA 3 were observed bathing Resident 64. The resident had a gastrostomy tube (a feeding tube inserted through the abdomen), connected to a tube feeding pump. The feeding pump was paused while the resident was lying flat. When the feeding pump started beeping, CNA 3 pushed buttons on the pump. When the bath was completed and the head of the bed was elevated, CNA 3 started the tube feeding pump.During an interview at that time, CNA 2 and CNA 3 indicated they had stopped the tube feeding before lying the resident flat, and re-started it after the head of the bed was elevated. CNA 3 demonstrated which buttons they pushed to stop and start the feedings. The record for Resident 64 was reviewed on 9/18/2025 at 12:52 p.m. Diagnoses included, but were not limited to,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2025-09-22 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to provide ongoing activities for dependent residents for 3 of 3 residents reviewed for activities. (Residents 14, 35 and 44)Findings include: 1. Resident 14 was observed in her bed on 9/15/25 at 11:45 a.m. and 3:00 p.m., 9/16/25 at 10:36 a.m., 1:55 p.m. and 3:49 p.m., and on 9/17/25 at 9:13 a.m., 1:21 p.m. and 3:24 p.m. There was no radio or television on in the room. On 9/18/25 at 9:26 a.m., the resident was up in her chair yelling out nonsensically, there was no radio or television on in the room. At 9:57 a.m. a staff member was in the resident's room attempting to calm her and had turned the radio on. The resident's record was reviewed on 9/18/25 at 9:00 a.m. Diagnoses included, but were not limited to, Alzheimer's dementia, severe protein calorie malnutrition and adult failure to thrive. The Annual Minimum Data Set (MDS) assessment, dated 8/8/25, indicated the resident had severe cognitive impairment and was dependent for bed mobility, toileting and transfers. An Activity Care Plan, dated 12/11/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure blood pressure medications were administered and/or held per parameters as ordered. The facility also failed to ensure medications were administered as ordered and laboratory tests were obtained for 3 of 7 residents reviewed for unnecessary medications. (Residents F, E, and D)Findings include: 1. The record for Resident F was reviewed on 9/18/25 at 11:42 a.m. Diagnoses included, but were not limited to, end stage renal disease, hypotension (low blood pressure), and hypertension. The 8/27/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact and he was receiving dialysis while a resident of the facility. A Care Plan, reviewed on 8/22/25, indicated the resident had hypotension with episodes of syncope (fainting) related to dialysis. Interventions included, but were not limited to, administer medications per physician's order. A Physician's Order, dated 8/21/25, indicated the resident was to receive Midodrine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents with limited range of motion received appropriate treatment and services to increase or prevent further decrease in range of motion for 2 of 4 residents reviewed for mobility. (Residents 44 and B)Findings include:1. During a random observation on 9/16/25 at 9:05 a.m., Resident 44 was observed lying in bed. He did not move his left arm or leg. His left knee appeared contracted. There was no visible intervention in place for the immobile limbs. The resident's record was reviewed on 9/17/25 at 3:04 p.m. Diagnoses included, but were not limited to, hemiplegia (paralysis on one side of the body) following a stroke affecting the left side, seizures, and dementia.The 7/31/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident had severe cognitive impairment and was dependent in activities of daily living (ADLs) and transfers.A 6/14/23 Physician's Order indicated the resident was to participate in the restorative care program.A Restorative Care Plan, updated 7/31/25, indicated the resident required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure tube feedings were infusing at the correct times and/or the head of the bed was elevated while tube feeding was infusing for 3 of 5 residents reviewed for tube feeding. (Residents 14, 9 and 64)Findings include:1. Resident 14 was observed in bed on 9/16/25 at 10:36 a.m., there was no tube feeding hanging or infusing at that time. On 9/18/25 at 9:26 a.m. and 11:04 a.m., the resident was observed in her chair in her room, there was no tube feeding hanging or infusing. The resident's record was reviewed on 9/18/25 at 9:00 a.m. Diagnoses included, but were not limited to, Alzheimer's dementia, severe protein calorie malnutrition and adult failure to thrive. The Annual Minimum Data Set (MDS) assessment, dated 8/8/25, indicated the resident had severe cognitive impairment and was dependent for bed mobility, toileting and transfers. The Physician's Order indicated to give Jevity 1.2 (a type of tube feeding) continuously at 50 milliliters per hour for 18 hours a day. The September 2025 Medication Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate for 2 of 3 residents reviewed for respiratory care. (Residents 12 and 24)Findings include:1. During a random observation on 9/15/25 at 2:34 p.m., Resident 12 was observed in his room in bed. The resident had oxygen by the way of a nasal cannula in use. The oxygen concentrator was set at 8 liters. On 9/16/25 at 9:15 a.m., 11:50 a.m., 2:04 p.m., and 3:45 p.m., the resident was observed in his room in bed. Oxygen via nasal cannula was in use and the oxygen concentrator was set at 8 liters. The record for Resident 12 was reviewed on 9/18/25 at 3:32 p.m. Diagnoses included, but were not limited to, pleural effusion (a collection of fluid around the lungs), heart failure, and anxiety. The 5 day Medicare Minimum Data Set (MDS) assessment, dated 9/5/25, indicated the resident was cognitively intact and received oxygen while a resident of the facility. A Care Plan, dated 7/24/25, indicated the resident received oxygen therapy related to congestive heart failure, history…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a Pharmacy recommendation was completed as ordered for 1 of 5 residents reviewed for unnecessary medications. (Resident D)Finding includes:Resident D's record was reviewed on 9/18/25 at 3:07 p.m. Diagnoses included, but were not limited to, hemiplegia and hemiparesis following a cerebral infarction, diabetes mellitus, and atrial fibrillation. The Quarterly Minimum Data Set (MDS) assessment, dated 8/8/25, indicated the resident had moderate cognitive impairment and was dependent for toileting and transfers. A pharmacy review was completed on 5/11/25. A recommendation was made to the Physician to consider scheduling a complete blood count (CBC), comprehensive metabolic panel (CMP), A1c (test to measure sugar in the blood), Vitamin D level and lipids at the next convenient lab. The Physician agreed and signed the recommendation on 5/15/25. A CBC and CMP were completed on 5/29/25. The A1c, Vitamin D and lipid test had not been completed. During an interview on 9/22/25 at 9:18 a.m., the Director of Nursing indicated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were free of significant medication errors related to medications not administered as ordered for infections for 2 of 6 residents reviewed for unnecessary medications. (Residents C and B)Findings include: 1. The closed record for Resident C was reviewed on [DATE] at 10:55 a.m. Diagnoses included, but were not limited to, left below the knee amputation (BKA), diabetes, hypertension, pressure ulcers of the hip and buttock, and heart failure.The [DATE] Significant Change Minimum Data Set (MDS) assessment indicated the resident was cognitively intact and was dependent for activities of daily living (ADLs) and transfers.The resident was admitted to the facility on [DATE] following a hospitalization related to the left BKA surgery. At that time, the resident had a unstageable pressure ulcers to the right thigh and buttock as well as a dehisced (reopened surgical incision) wound to the left leg stump. A Physician's Order, dated [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control practices were in place and implemented related to not donning personal protective equipment (PPE) for residents in enhanced barrier precautions (EBP) for two random resident care observations. (Residents 9 and 64 )Findings include:1. During a random observation on 9/15/25 at 10:28 a.m., CNA 1 was observed providing a partial bath with incontinence care for Resident 9, who had a gastrostomy tube (a feeding tube inserted through the abdomen). CNA 1 did not wear a gown when providing direct care for the resident. The resident's record was reviewed on 9/16/25 at 2:12 p.m. Diagnoses included, but were not limited to, dementia, Alzheimer's, and dysphagia (difficulty swallowing).The 8/15/25 Significant Change Minimum Data Set (MDS) assessment indicated the resident had severe cognitive impairment and was dependent in activities of daily living (ADLs), and required maximal assistance with transfers.A Physician's Order, dated 9/16/25, indicated the resident required enhanced barrier…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure dignity was maintained related to knocking before entering a resident's room for 1 of 3 residents reviewed for dignity. (Resident E)Finding includes:On 8/4/25 at 5:55 a.m., Resident E was observed during incontinence care with LPN 1. LPN 1 did not knock on the door before entering the resident's room and did not announce herself when she entered. There were 2 residents residing in the room.During an interview at the time, LPN 1 indicated oops, I forgot to knock.Resident E's record was reviewed on 8/4/25 at 3:47 p.m. The diagnoses included, but were not limited to, Parkinson's, dementia, pressure ulcer sacral stage 4, heart disease, dysfunction of bladder, hypertension (high blood pressure), gastrostomy status, and psychotic disorder.The Quarterly Minimum Data Set (MDS) assessment, dated 5/8/25, indicated the resident was cognitively impaired for daily decision making and was dependent with all Activities of Daily Living and transfers.A policy, titled, Dignity and received as current from Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure equipment was properly functioning and ensure fall precautions were in place to prevent injury from a fall for 1 of 3 residents reviewed for accidents. (Resident J)Finding includes: On 8/5/25 at 10:22 a.m. and 10:50 a.m., the resident was observed sitting up in bed asleep. There was no bolster on the bed, there were two pads sitting on the floor in front of the residents' bed.Resident J's record was reviewed on 8/5/25 at 3:21 p.m. The diagnoses included, but were not limited to, heart disease, hypertension (high blood pressure), congestive heart failure, psychotic disorder, depression, and anemia (low iron).The Significant Change in Status Minimum Data Set (MDS) assessment, dated 7/11/25, indicated the resident was moderately cognitively impaired. The resident required dependent assistance with all Activities of Daily Living (adls). The resident was dependent with tub and shower transfers.A Care Plan, dated 7/14/25, indicated the resident was at risk for falls related to impaired ability to stand,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents' pain medications were administered as ordered and in a timely manner for 1 of 3 residents reviewed for pain. (Resident B)Finding includes:During an interview on 8/4/25 at 8:28 a.m., Resident B's daughter indicated the resident did not receive her pain medication on time on 7/28/25 and 7/29/25.The record for Resident B was reviewed on 8/4/25 at 9:30 a.m. The diagnoses included, but were not limited to, dementia, Alzheimer's, hypertension (high blood pressure), depression, anxiety, COPD, and adult failure to thrive.The 5/16/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was severely cognitively impaired for daily decision making and received scheduled pain medication.A Care Plan, dated 4/23/25, indicated the resident had pain in her lower back. The approaches were to administer pain medications as ordered by the physician and monitor/record and report signs and symptoms of nonverbal pain.Physician's Orders, dated 7/21/25, indicated to administer Acetaminophen-Codeine 300-30 milligrams…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was served and prepared under sanitary conditions related to touching food with ungloved hands, dirty food preparation equipment and greasy pipes for 1 of 1 residents observed for dining and 1 of 1 kitchens observed. (Resident L and the main kitchen) Findings include: 1. During a dining observation on 7/18/24 at 1:10 p.m., Resident L was observed in bed waiting for lunch. At that time, CNA 2 removed the lid off of the resident's tray. Resident L was served a hot dog on plain white bread. The CNA put ketchup on the hot dog and with her bare hands, broke the hot dog and bread in half and handed Resident L half of the sandwich to eat. During an interview at that time, the CNA was aware she should not use her bare hands to cut food in half. During an interview on 7/23/24 at 11:55 a.m., the Dietary Manager indicated staff were to use utensils to cut the resident's food in half. 2. During the brief kitchen sanitation tour on 7/18/24 at 9:22 a.m. with the Dietary Manager (DM), the following was observed: a. The deep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-24 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to administer medications according to physician's orders related to not following parameters for 2 of 6 residents reviewed for unnecessary medications (Residents H and J), failed to ensure areas of bruising and rashes were assessed and monitored for 2 of 2 residents reviewed for non-pressure related skin conditions (Residents C and G), failed to ensure new onset edema (swelling) was assessed and monitored for 1 of 1 resident reviewed for edema (Resident K), and failed to provide transportation to physician's appointments for 3 of 4 residents reviewed for transportation to outside appointments (Residents D, E, and F). Findings include: 1. The record for Resident H was reviewed on 7/22/24 at 3:59 p.m. Diagnoses included, but were not limited to, hypertension, type 2 diabetes, and vascular dementia with behavior disturbance. The Quarterly Minimum Data Set (MDS) assessment, dated 6/17/24, indicated the resident was cognitively impaired for daily decision making. A Physician's Order, dated 6/25/24, indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-24 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident's preferences were honored related to turning up the volume on the television set for 1 of 1 resident reviewed for activities. (Resident 43) Finding includes: During random observations on 7/18/24 at 9:55 a.m. and 1:10 p.m., on 7/19/24 at 7:55 a.m. and 9:00 a.m., and on 7/22/24 at 9:00 a.m., Resident 43 was observed in his room in bed. At those times, the television was turned on and observed on top of a tall wardrobe closet and the volume was turned off. There was an air return vent observed by the television set making a very loud noise. During an interview on 7/19/24 at 9:00 a.m., the resident indicated he could not hear the television. The record for Resident 43 was reviewed on 7/19/24 at 2:48 p.m. Diagnoses included but were not limited to, stroke, type 2 dm, epilepsy, vascular dementia, anemia, major depressive disorder, and high blood pressure The Significant Change Minimum Data Set (MDS) assessment, dated 5/19/24, indicated the resident was not cognitively intact for daily decision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the resident's Responsible Party was notified of the onset of a new bruise and medication changes for 2 of 2 residents reviewed for notification of change. (Residents C and B) Findings include: 1. During a phone interview on 7/19/24 at 11:20 a.m., Resident C's Power of Attorney (POA) indicated she was notified on 7/17/24 the resident had a large purple bruise across her chest. The record for Resident C was reviewed on 7/22/24 at 10:50 a.m. Diagnoses included but were not limited to, respiratory failure, joint stiffness, COPD (chronic obstructive pulmonary disease), Parkinson's disease, heart disease, atrial fibrillation, anemia, and dementia. The 6/24/24 Significant Change Minimum Data Set (MDS) assessment indicated the resident was moderately impaired for daily decision making and wore oxygen while a resident. A Nurses' Note, dated 7/14/24 at 6:39 p.m., indicated the resident was found sitting next to the bed Indian style. The resident indicated she was praying and the indwelling catheter was in the bed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-24 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a Functional Maintenance Program (FMP) was in place for continued ambulation and range of motion after a resident was discharged from physical therapy for 1 of 2 residents reviewed for rehabilitation services. (Resident C) Finding includes: During a phone interview on 7/19/24 at 11:20 a.m., Resident C's Power of Attorney (POA) indicated the resident used to walk with a walker before she entered the nursing home and now she could not walk. The record for Resident C was reviewed on 7/22/24 at 10:50 a.m. Diagnoses included but were not limited to, respiratory failure, joint stiffness, COPD (chronic obstructive pulmonary disease), Parkinson's disease, chronic bronchitis, and dementia. The 4/5/24 Quarterly Minimum Data Set (MDS) assessment indicated the resident used a walker in the last 7 days and walking 10 feet was not attempted due to her medical condition. The resident needed substantial to maximum assist for transfers. The 6/24/24 Significant Change MDS assessment indicated the resident was moderately impaired for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a dependent resident received assistance with activities of daily living (ADL's) related to the removal of facial hair for 1 of 2 residents reviewed for ADL's. (Resident 282) Finding includes: On 7/18/24 at 11:47 a.m., on 7/19/24 at 9:40 a.m. and 11:36 a.m., and on 7/22/24 at 2:17 p.m., Resident 282 was observed in bed. At those times, the resident had long black facial hair above her top lip. During an interview at the time of observation on 7/19/24, the resident indicated she did not want facial hair. The record for Resident 282 was reviewed on 7/19/24 at 11:02 a.m. The diagnoses included, but were not limited to, epilepsy (seizure disorder), diabetes, depression, anemia, hypokalemia (low potassium), and psychotic disorder. The Quarterly Minimum Data Set (MDS) Assessment, dated 5/14/24. Indicated the resident was cognitively intact for daily decision making. The resident had impairment on both sides of the upper and lower extremities and used a wheelchair. The resident required dependent assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure meal consumption logs were completed for a resident with a history of significant weight loss for 1 of 2 residents reviewed for nutrition. (Resident 68) Finding includes: On 7/23/24 at 12:32 p.m., Resident 68 was observed in his room seated on the side of his bed. He was served an open faced turkey sandwich, potatoes, and cauliflower. The resident was eating his lunch with his fingers. The record for Resident 68 was reviewed on 7/19/24 at 2:10 p.m. Diagnoses included, but were not limited to, lung cancer, dysphagia (difficulty swallowing), and vascular dementia with behavior disturbance. The 5 day Medicare Minimum Data Set (MDS) assessment, dated 6/21/24, indicated the resident was severely impaired for daily decision making and he needed set up or clean up assistance with eating. He also received a mechanically altered diet. A Care Plan, revised on 6/20/24, indicated the resident had a nutritional problem or potential nutritional problem related to a past medical history of stroke, abnormal finding of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate and a resident was transported to the Pulmonologist's office for an appointment for 1 of 2 residents reviewed for respiratory care. (Resident C) Finding includes: During a phone interview on 7/19/24 at 11:20 a.m., Resident C's POA (power of attorney) indicated her mother had missed a cardio/pulmonologist appointment due to the facility not having transportation. The appointment was made over a year ago for the resident to be evaluated for a c-pap (continuous positive airway pressure) machine (a machine used that used mild air pressure to keep breathing airways open while sleeping). During random observations on 7/22/24 at 1:20 p.m., 3:30 p.m., and 4:48 p.m., the resident was observed wearing oxygen per nasal cannula at 0.75 liters per minute. The resident was connected to a portable oxygen tank. During random observations on 7/23/24 at 7:50 a.m. and 11:55 a.m., the resident was observed wearing oxygen per nasal cannula at 2 liters per minute on the portable tank.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure nonpharmacological interventions were offered, documented, and the pain assessment lacked a pain scale when monitoring for 1 of 1 resident reviewed for pain. (Resident 45) Finding includes: During an interview on 7/18/24 at 10:52 a.m., Resident 45 indicated he was having pain in his stomach and penis and the nurses would not give him Tylenol. On 7/19/24 at 11:29 a.m., the resident was observed lying in bed. He indicated he was in a lot of pain but did not request medicine since the nursing staff always refused his requests. On 7/22/24 at 2:15 am., the resident was observed in bed. He indicated he still had pain in his lower stomach and penis and was not offered Tylenol when pain was expressed to the staff. The record for Resident 45 was reviewed on 7/19/24 at 10:56 a.m. The diagnoses included, but were not limited to, stroke, hypertension (high blood pressure), anxiety, hemiplegia (paralysis on one side of the body), benign prostatic hyperplasia (enlarged prostate gland), and opioid abuse. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-24 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure each resident saw the dentist at least yearly for 2 of 2 residents reviewed for dental care. (Residents K and D) Findings include: 1. On 7/18/24 at 1:23 p.m., Resident K's teeth were observed to be decayed. During an interview at that time, the resident indicated he has asked to see a dentist but still has not. The record for Resident K was reviewed on 7/19/24 at 3:02 p.m. Diagnoses included, but were not limited to, heart failure, acute respiratory failure, atrial flutter, high blood pressure, COPD (chronic obstructive pulmonary disease), type 2 diabetes, and anemia. The 5/5/24 Significant Change Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. The resident had no oral issues with his teeth. There was no care plan for any dental issues. An Oral Assessment, dated 3/12/24 and completed by a dental hygienist, indicated the patient had intact teeth, broken teeth, missing teeth and root tips on both arches. The patient also had inflamed or bleeding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-30 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the residents' environment was clean and in good repair, related to dirt and debris in the corners and around the base board in resident rooms and bathrooms, unlabeled/uncovered personal care items stored in the bathroom, dried liquid feeding on pump poles and floors, stains on the floor, dirty and stained privacy curtains, cobwebs, trash on the floor, trash and equipment stored behind closets and in unused bathtubs, dirty unused bathtubs, dim bathroom lights, loose baseboard, missing bathroom tile, holes in the tile floor in the bathroom, and a full water pitcher liner used for urine elimination for 14 of 15 rooms and /or bathrooms observed randomly on 4 of 4 halls. (Rooms 214, 213, 206, 204, 205, 311, 310, 308, 306, 408, 410, 402, 404, and 510.) Findings include: Random observations of resident rooms and bathrooms indicated the following: 1. 200 Hall a. On 4/28/24 at 8:43 a.m., the floor behind the door in room [ROOM NUMBER] (two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-30 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, and record review, the facility failed to maintain an effective pest control program related to dead bugs/water bugs and mice droppings in the resident rooms and bathrooms for 4 of 15 rooms randomly observed. (Rooms 310, 408, 402, and 213) Findings include: During random observations, the following was observed: a. On 4/29/24 at 10:55 a.m., there were dead bugs on the floor in the corner under the cabinets in room [ROOM NUMBER]. There were 2 mouse traps under the heater located under the window and there were mice droppings seen by the trap in the corner of the room by the window. b. On 4/29/24 at 11:18 a.m., there were mouse droppings in the corner behind the bed by the window in room [ROOM NUMBER]. c. On 4/29/24 at 11:28 a.m., there were mouse droppings behind the bathroom door next to the bathtub in room [ROOM NUMBER] and a dead bug in the bathtub. d. During an observation on 4/30/24 from 10:04 a.m. to 10:40 a.m., with the Administrator present. room [ROOM NUMBER] had glue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the right of a resident/Guardian to direct his or her own medical treatment, related to medication given after the legal Guardian expressed she did not want the treatment to continue, for 1 of 3 residents reviewed for resident rights. (Resident B) Finding includes: Resident B's record was reviewed on 4/29/24 at 11:41 a.m. The diagnoses included, but were not limited to, dementia and osteoarthritis. A court appointed guardianship, dated 9/29/22, indicated there were two Permanent Co-Guardians appointed for the resident. A Physician's Order, dated 3/8/24, indicated Remeron (antidepressant) 15 mg (milligrams) was to be given nightly at bedtime for major depressive disorder. A Psychiatric Nurse Practitioner's (NP) Progress Note, dated 3/8/24, indicated a call was received from the Director of Nursing (DON) in regards to the resident having had a significant weight loss, comments about wanting to die, and a decreased appetite. An order for Remeron 15 mg to be administered at bedtime was given and the resident's weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident with pain received a routine pain medication as ordered by the Physician, related to not re-ordering the pain medication from the Pharmacy in a timely manner for 1 of 1 resident reviewed for pain medications. (Resident B) Finding includes: Resident B's record was reviewed on 4/29/24 at 11:41 a.m. The diagnoses included, but were not limited to, dementia and osteoarthritis. An Annual Minimum Data Set assessment, dated 12/27/23, indicated a moderately intact cognitive status and pain status had not been assessed. A Care Plan, dated 1/27/23 and revised on 3/6/24, indicated pain was present in the resident's lower back with a medical history of osteoarthritis, and the resident's family would sometimes administer pain medications to the resident during a leave of absence from the facility. The interventions included pain medications would be administered as ordered. A Pain Assessment, dated 3/18/24, indicated pain was frequently present. The pain affected her sleep at night and limited her day to day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-30 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure residents were free from unnecessary medications, related to medications administered when the blood pressure was out of prescribed parameters and multiple pain patches applied to a resident, for 2 of 2 residents reviewed for unnecessary medications. (Residents B and F) Findings include: 1. During an observation on 4/28/24 at 9:26 a.m., Agency LPN 1 was administering Resident B's morning medications, which included a Lidocaine patch 4% (pain patch). The resident was observed to have undated patches on her right upper arm, right hip, right thigh, right outer buttock, and her right upper buttock. Agency LPN 1 indicated there were no dates on the patches and that the resident had a lot of pain. She then placed the dated lidocaine patch on the resident's lower back. Resident B's record was reviewed on 4/29/24 at 11:41 a.m. The diagnoses included, but were not limited to, dementia and osteoarthritis. An Annual Minimum Data Set assessment, dated 12/27/23, indicated a moderately intact cognitive status and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify the resident and/or the resident's Responsible Party in writing of an intrafacility transfer, as well as the lack of notification of a new roommate, for 2 of 4 residents reviewed for infection control. (Residents B and H) Findings include: 1. The record for Resident B was reviewed on 1/29/24 at 12:00 p.m. Diagnoses included, but were not limited to, dementia with behaviors, Alzheimer's disease, depressive disorder, adult failure to thrive, mood disorder, anxiety and high blood pressure. The 12/27/23 Annual Minimum Data Set (MDS) assessment, indicated the resident was moderately impaired for decision making. A Nurses' Note, dated 12/6/23 at 6:28 p.m., indicated the resident left the facility with her daughter and would return later that evening. On 12/7/23, the resident received a new roommate, however, there was no documentation in the clinical record, informing the resident she was getting a new roommate. On 12/8/23, the roommate tested positive for COVID-19, and they moved Resident B to a different room, however,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure meal consumption logs were completed for a resident with a history of a significant weight loss, for 1 of 3 residents reviewed for a significant change in condition. (Resident C) Finding includes: The record for Resident C was reviewed on 1/30/24 at 9:30 a.m. Diagnoses included, but were not limited to, right humerus fracture, heart disease, high blood pressure, heart failure, pressure ulcer of the sacrum, cardiac pacemaker, vision loss of both eyes, and a history of falls. The admission Minimum Data Set (MDS) assessment, dated 11/21/23, indicated the resident was moderately impaired for decision making, and weighed 88 pounds. The resident needed partial assistance with eating. The resident's weights were as follows: 11/14/23 - 88 pounds 11/22 - 94 pounds 11/22 - 94 pounds 11/29 - 101 pounds 11/29 - 101 pounds 12/6 - 99 pounds 12/13 - 100 pounds 12/14 - 100 pounds 12/20 - 101 pounds 12/30 - 88 pounds 1/3/24 - 84 pounds The meal consumption logs indicated the breakfast meal was not documented on 11/20, 11/27, 12/5,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident was free from misappropriation of resident property, related to missing narcotics/controlled medication, for 1 of 2 residents reviewed for misappropriation of property. (Resident E) The deficient practice was corrected by 8/18/23, prior to the start of the survey, and was therefore past noncompliance. The facility thoroughly investigated the missing narcotic medication, as well as notified the police. A report was initiated by the police department. LPN 4 is no longer employed by the facility. Nurses and QMA's were educated on the policy for receiving controlled substances and shift to shift counting. Staff with access to the missing narcotics were interviewed. Audits were completed on all medications carts and for residents who had narcotics in the past 30 days. Unit Managers are to monitor their Units for policy compliance. Finding includes: An incident reported to the Indiana Department of Health (IDOH), dated 8/14/23, indicated a medication card of hydrocodone-acetaminophen (narcotic pain medication),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · E2023-06-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure recipes were followed for a mechanical soft diet. This had the potential to affect the 9 residents who received a mechanical soft diet from the kitchen. (The Main Kitchen) Finding includes: On 6/8/23 at 10:02 a.m., [NAME] 1 was observed preparing the mechanical soft food for 9 residents for lunch. [NAME] 1 found the recipe for ground chicken tenders with broth, washed his hands, and donned gloves. He removed 10 servings of chicken breast tenders (20 chicken breast tenders) and placed them into the food processor. He proceeded to add two cups of water and blended to the appropriate consistency for a mechanical soft diet. Interview with [NAME] 1 on 6/8/23 at 10:08 a.m., indicated they had run out of chicken broth so he only had water to add to the chicken breast tenders to make the correct consistency. The recipe for Ground Chicken Tenders with Broth, received from the Dietary Food Manager on 6/8/23 at 2:35 p.m., indicated 10 servings required 1 and 1/4 cups of chicken broth and 20 chicken breast tenders. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to serve and prepare food under sanitary conditions related to dirty food equipment, cooking items stored incorrectly, and improper hand hygiene during food preparation for 1 of 1 kitchens observed. This had the potential to affect the 79 residents who received food from the kitchen. (The Main Kitchen) Findings include: 1. During the Brief Kitchen Sanitation Tour on 6/5/23 at 9:00 a.m. with the Dietary Food Manager, the following was observed: a. There were knives stored on the bottom shelf under prep sink uncontained. b. The oven had built up food debris and was dirty. c. The stove top grates had an accumulation of food debris. d. There were 3 pots stored upright underneath the prep sink. Interview with the Dietary Food Manager on 6/5/23 at 9:32 a.m., indicated the above areas were in need of cleaning and she would in-service staff on proper storage of kitchen utensils. 2. During an observation of food preparation on 6/8/23 at 10:02 a.m., [NAME] 1 was observed preparing a puree diet. He had prepared a pureed macaroni and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment as well as the kitchen area was clean and in good repair related to dirty pipes and debris along the floor/baseboards, dirty ceiling vents, floor tiles dirty and broken, marred walls, doors, and closets, gouges in walls, dirty ceiling tiles, missing transition pieces and trim, chipped caulk, and chipped paint in 1 of 1 kitchen areas and on 2 of 4 units. (The Main Kitchen, 200, and 400 Units) Findings include: 1. During the Brief Kitchen Sanitation Tour on 6/5/23 at 9:00 a.m. with the Dietary Food Manager, the following was observed: a. There was debris on the floor and the pipes were dirty under the 3-compartment sink. b. There was debris noted on the floor under the steam table and behind the oven, stove, and drink station along the baseboards. Interview with the Dietary Food Manager on 6/5/23 at 9:32 a.m., indicated the above areas were in need of cleaning. 2. During the Environmental Tour with the Housekeeping…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure each resident's dignity was maintained related to a resident lying exposed in her room with no privacy curtains or doors closed for 1 of 2 residents reviewed for dignity. (Resident 70) Finding includes: On 6/5/23 at 11:04 a.m., Resident 70 was observed lying in bed with a hospital gown open exposing her upper and lower body. The curtains in the room were not pulled closed and the room door was open. There were two other residents also residing in the same room. On 6/6/23 at 1:41 p.m., the resident was observed lying in bed with a hospital gown open exposing her upper body. The curtains in the room were not pulled closed and the room door was open. On 6/7/23 at 9:54 a.m., the resident was observed lying in bed with a hospital gown open exposing her upper and lower body. The curtains in the room were not pulled closed and the room door was open. Resident 70's record was reviewed on 6/7/23 at 12:58 p.m. Diagnoses included, but were not limited to, hemiplegia (one sided weakness) following a stroke and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents had an assessment to self-administer their own medications for 1 random resident reviewed for self-administration of medication. (Resident 75) Finding includes: On 6/5/23 at 10:09 a.m., Symbicort and Ventolin inhalers were observed in Resident 75's room. One inhaler was on the over-bed table and the other was on top of his dresser. Interview with the resident at that time, indicated both inhalers were prescribed to him, he received the Symbicort twice a day and the Ventolin as needed. On 6/8/23 at 11:39 a.m., the Ventolin inhaler was observed on top of the resident's dresser. The resident indicated at that time, the Symbicort was in his dresser drawer. He also indicated he had used the Ventolin inhaler a couple of times in the past week. The record for Resident 75 was reviewed on 6/7/23 at 2:27 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD) and anxiety. The Quarterly Minimum Data Set (MDS) assessment, dated 5/17/23, indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with ADL's (activities of daily living) related to getting out of bed for 1 of 2 residents reviewed for ADL's. (Resident 48) Finding includes: On 6/5/23 at 10:30 a.m. and 1:30 p.m., Resident 48 was observed in his room in bed. The resident was wearing a hospital gown at the time. On 6/6/23 at 10:32 a.m., 1:27 p.m., 2:30 p.m., and 3:25 p.m., the resident was again observed in his room in bed wearing a hospital gown. On 6/7/23 at 9:51 a.m., 11:45 a.m., and 1:30 p.m., the resident was observed in his room in bed wearing a hospital gown. On 6/8/23 at 9:00 a.m., 10:30 a.m., and 2:00 p.m., the resident was observed in his room in bed wearing a hospital gown. The record for Resident 48 was reviewed on 6/6/23 at 1:33 p.m. Diagnoses included, but were not limited to, stroke, seizures, and dementia with behavior disturbance. The Annual Minimum Data Set (MDS) assessment, dated 5/16/23, indicated the resident was cognitively impaired for daily decision making and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure an ongoing activity program was implemented for cognitively impaired and dependent residents for 3 of 4 residents reviewed for activities. (Residents 48, 21, and 70) Findings include: 1. On 6/5/23 at 10:30 a.m. and 1:30 p.m., Resident 48 was observed in his room in bed. The resident was wearing a hospital gown at the time. There was 1 television located in the corner of the resident's room which was turned on. On 6/6/23 at 10:32 a.m., 1:27 p.m., 2:30 p.m., and 3:25 p.m., the resident was again observed in his room in bed wearing a hospital gown. The television was also turned on. On 6/7/23 at 9:51 a.m., 11:45 a.m., and 1:30 p.m., the resident was observed in his room in bed wearing a hospital gown. The television was also turned on. On 6/8/23 at 9:00 a.m., 10:30 a.m., and 2:00 p.m., the resident was observed in his room in bed wearing a hospital gown. The television was also turned on. The record for Resident 48 was reviewed on 6/6/23 at 1:33 p.m. Diagnoses included, but were not limited to, stroke,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure floor mats were in place for a resident who was a fall risk for 1 of 1 residents reviewed for accidents. (Resident 48) Finding includes: On 6/6/23 at 10:32 a.m. and 1:27 p.m., Resident 48 was observed in his room in bed. The bed was in the low position. A floor mat was observed on the floor next to the left side of his bed. The floor mat on the right side of the resident's bed was pushed next to his roommate's bed. The floor tile was visible on the right side of the resident's bed. The record for Resident 48 was reviewed on 6/6/23 at 1:33 p.m. Diagnoses included, but were not limited to, stroke, seizures, and dementia with behavior disturbance. The Annual Minimum Data Set (MDS) assessment, dated 5/16/23, indicated the resident was cognitively impaired for daily decision making and required extensive assistance with bed mobility. He was totally dependent for transfers. The resident had one fall since his last assessment with no injury. A current Care Plan, which was reviewed on 5/19/23, indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a dialysis access site was assessed for 1 of 1 residents reviewed for dialysis. (Resident 49) Finding includes: The record for Resident 49 was reviewed on 6/7/23 at 9:13 a.m. Diagnoses included, but were not limited to, dementia and dependence on renal dialysis. The Significant Change Minimum Data Set (MDS) assessment, dated 3/29/23, indicated the resident was severely impaired for daily decision making and he was receiving dialysis while a resident at the facility. A Care Plan, dated 12/10/20 and reviewed on 4/19/23, indicated the resident had a right subclavian permacath (dialysis access site). Interventions included, but were not limited to, monitor dressing to right subclavian permacath every shift and monitor/document/report as needed (prn) signs and symptoms of infection at the site: drainage, inflammation, swelling, redness, and warmth. A Physician's Order, dated 4/18/23, indicated the resident was to attended dialysis 5 times a week, Monday through Friday. A Physician's Order, dated 6/2/23, indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure signs and symptoms of anxiety were monitored, anti-anxiety medications were available, and interventions were implemented based on an individualized interdisciplinary approach to care with resident involvement for 1 of 1 residents reviewed for mood/ behavior. (Resident 81) Finding includes: Interview with Resident 81 on 6/5/23 at 10:49 a.m., indicated he was on Ativan (an anti-anxiety medication) for 14 days. He indicated the medication took the edge off and he slept better when he was receiving it. He had asked to get back on the medication but no one had done anything about it. The record for Resident 81 was reviewed on 6/7/23 at 10:28 a.m. Diagnoses included, but were not limited to, diabetes and anxiety disorder. The resident was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS) assessment, dated 3/29/23, indicated the resident was cognitively intact. A Care Plan, dated 3/28/23, indicated the resident used anti-anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure medications were labeled properly for 1 of 2 medication carts observed. (Cart 1 on the 500 Unit) Finding includes: On 6/8/23 at 2:18 p.m., Medication Cart 1 on the 500 Unit was observed with RN 1. There was a bottle of Omega XL (extended release) (a medication for joint pain), Hemp pain relief cream maximum strength, Vitamin D3 5,000 IU (international unit), Breztri Aerosphere (an inhaler) 160 mcg/9 mcg/4.8 mcg (micrograms) and Antacid extra strength observed at the bottom of the medication cart. The bottles were only labeled with the type of medication and not any information regarding the residents or specific orders. Interview with RN 1 at that time, indicated she did not normally work on that cart and she had no knowledge of the medications. The medications were removed from the cart. Interview with the Director of Nursing (DON) on 6/8/23 at 2:43 p.m., indicated the nursing staff should have discarded any medication that was not completely labeled in the cart. The facility policy titled Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the menu was followed as written and resident preferences were honored for 1 of 5 residents reviewed for food. (Resident 75) Finding includes: Interview with Resident 75 on 6/5/23 at 10:20 a.m., indicated he did not get the food that was listed on his tray ticket. Additional interview with the resident on 6/8/23 at 9:19 a.m., indicated he was not aware of any food choices and he just got what he was served. On 6/8/23 at 12:44 p.m., the resident received his lunch tray. He was served in his room. The resident received Salisbury steak and mashed potatoes. Interview with the resident at that time, indicated he didn't want that meal. His tray ticket indicated he was to receive chicken tenders and macaroni and cheese. Interview with the Dietary Food Manager on 6/8/23 at 12:48 p.m., indicated they ran out of chicken tenders but they had chicken parts which consisted of legs and thighs. She indicated she would go and talk to the resident. The resident indicated to her that he only wanted macaroni and cheese.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure infection control guidelines were in place and implemented, including those to prevent and/or contain COVID-19, related to not completing respiratory assessments and not testing a symptomatic resident timely for COVID-19 for 2 of 3 residents reviewed for COVID-19. (Residents 39 and 12) Findings include: 1. The record for Resident 39 was reviewed on 6/7/23 at 10:00 a.m. The resident was diagnosed with COVID-19 on 5/31/23. A Physician's Order, dated 5/31/23, indicated the resident was to have a respiratory assessment completed every shift for 9 days. The only respiratory assessment completed on 5/31/23 was at 8:27 a.m. No respiratory assessments were completed for the evening shift on 6/3, 6/5, and 6/6/23. A Care Plan, dated 6/5/23, indicated the resident tested positive for COVID-19 on 5/31/23. Interventions included, but were not limited to, assess respiratory status and vital signs every shift and notify the Physician of abnormal findings. Interview with the Director of Nursing on 6/9/23 at 9:00 a.m., indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-04-30 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the posted Nurse Staffing Information was up-to-date and current, related to Nurse Staffing Information not posted daily and a lack of of actual hours worked documented on the postings. This had the potential to affect all of the residents who resided in the facility in February, March, and April, 2024. Finding includes: During an observation on 4/28/24 at 8:15 a.m., the Nurse Staffing Information was located in a locked glass frame on the wall across from the Main Entrance. The date on the Nurse Staffing Information was 4/19/24. During an interview on 4/28/24 at 11:10 a.m., the Administrator indicated the staff member who completed the form was on vacation and no one else had the key to the locked frame. During an interview on 4/29/24 at 10 a.m., the Director of Nursing (DON), indicated she had found the past postings in the box for papers to be shredded. The the Scheduler had not known she was supposed to keep the postings. Nursing schedules and posting information, dated February 20, 2024 to March…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to STERLING HEALTHCARE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 53.6-0.6 vs chain
Quality measures 3 of 53.2-0.2 vs chain
The other 4 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
IBEKIE, ORANUIndividualCONTRACTED MANAGING EMPLOYEEsince 01/01/2024
BIRN, PHILLIPIndividualW-2 MANAGING EMPLOYEEsince 01/01/2024
SANDERS, CAITLINIndividualW-2 MANAGING EMPLOYEEsince 01/01/2024
BENNETT, ADAMIndividualCORPORATE DIRECTORsince 01/01/2024
HUTTON, CHARLESIndividualCORPORATE DIRECTORsince 01/01/2024
KAUFFMAN, CLINTONIndividualCORPORATE DIRECTORsince 01/01/2024
LEMAN, VALERIEIndividualCORPORATE DIRECTORsince 01/01/2024
MCKAY, MICHAELIndividualCORPORATE DIRECTORsince 01/01/2024
SMITH, JENNIFERIndividualCORPORATE DIRECTORsince 01/01/2024
WHITE, TAYLORIndividualCORPORATE DIRECTORsince 01/01/2024
MALOTT, GREGGIndividualCORPORATE OFFICERsince 01/01/2024
MAYBACH PARTNERS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024
PULASKI MEMORIAL HOSPITALOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.6M
Net patient revenuemost recent cost report
-11.0%
Operating marginrevenue minus expenses
$178K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 86%Medicare 6%Other / private 8%

About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $178K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$353per resident / day
operating cost
$10,732per month
≈ monthly operating cost
$318per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155530. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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