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Robin Run Health Center

6370 Robin Run W, Indianapolis, IN 46268 · Non profit - Corporation · 84 certified beds · (317) 293-5500 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citation (F0569)2 immediate-jeopardy citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$119,592 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $119,592 in federal fines (most recent 2026-04-01)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (66%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
7112 Waldemar Dr.
Pharmacy
6538 Corporate Dr · (317) 452-4669 · Call to confirm hours
Grocery
Kroger0.8 mi
5025 W 71st St · (317) 347-8480 · Call to confirm hours
Park
5253 W 62nd St · (317) 327-7193 · Typically dawn to dusk
Place of worship
6417 Zionsville Rd · (317) 634-7002

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.5%11.0%15.4%typical
Long-stay residents who lose too much weight9.2%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.1%1.1%2.0%better
Long-stay residents with depressive symptoms4.1%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury8.8%3.9%3.3%worse
Long-stay residents whose ability to walk worsened22.7%11.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication12.0%23.5%18.9%better
Long-stay residents given the seasonal flu vaccine94.1%95.4%95.3%typical
Long-stay residents with pressure ulcers4.1%3.6%4.7%better
Long-stay residents with worsening bladder/bowel control20.4%23.3%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table11.2%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine56.3%79.0%79.4%worse
Short-stay residents rehospitalized after admission17.4%22.2%22.6%better
Short-stay residents with an outpatient ER visit10.1%10.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.121.611.67worse
Long-stay outpatient ER visits per 1,000 resident days2.281.441.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 93 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.5%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
0.44U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.23hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.5%CMS range 47.3–68.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 7.3–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 3.7–14.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.68
LPN hours/ resident / day
2.89
Aide hours/ resident / day
4.27
Total nurse hours/ resident / day
0.76
RN hoursweekends
66.2%
Total nursing turnover
70.0%
RN turnover

How full it usually is: this home is certified for 84 beds and averages 56.5 residents a day — about 67% occupied, or roughly 28 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.89 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.83 hrs/resident/day on weekends vs 4.44 on weekdays — 14% thinner on weekends. RN hours go from 0.68 to 0.76 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 66% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-09-23)
8
at the previous standard inspection (2024-08-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

64 citations, most serious first. The 17 most serious are shown; the remaining 47 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-06-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a resident with a full code and a change in condition was closely monitored and treated timely; and failed to ensure effective communication with hospice resulting in the resident having a delay in treatment and death for 1 of 3 residents reviewed for death (Resident B). The Immediate Jeopardy began [DATE], when a resident with a full code who had been alert and participating in her care, had an overall change of condition, the staff were unable to obtain labs, and the family had requested the resident be sent to the ER. The facility called Hospice and Hospice convinced the family to not send the resident to the ER. No Hospice assessment, admission, or contract had been obtained at that time. On [DATE] Hospice admitted the resident as a full code and ordered comfort medications. Comfort medications were not administered as ordered. On [DATE] the resident had a hard extended abdomen. The family was at bedside and concerned about the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2026-04-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure physician's orders were obtained for and treatments were provided for an enterocutaneous fistula (an abnormal passage between the bowel and the skin, allowing intestinal contents to leak onto the abdominal wall) while a resident awaited surgical intervention for the area for 1 of 3 residents reviewed for quality of care (Resident B). Findings include:Resident B's record was reviewed on 3/31/26 at 10:31 a.m. Census information indicated the resident was admitted to the facility on [DATE] and hospitalized on [DATE]. Diagnoses on the resident's profile included, but were not limited to, fistula of the intestine. A history and physical from the resident's previous hospital admission, dated 1/6/26, indicated the resident had an enterocutaneous fistula, required a wound care consult, and had been referred to the hospital for possible surgical intervention related to the fistula. A discharge summary report from the hospitalization on 1/6/26, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-06-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to protect a resident's right to be free from physical abuse and mental abuse by a staff member when the staff member roughly provided resident care and left the resident exposed without clothes while a non-caregiver observed via a video phone call without the resident's knowledge for 1 of 3 residents reviewed for abuse (Resident E). Using the reasonable person concept, it is likely the deficient practice would lead to psychosocial distress, anxiety, and/or fear. The deficient practice was corrected by 5/15/26 after the facility implemented a systemic plan and was therefore Past Noncompliance Findings include:On 5/29/26 at 11:00 a.m., the Administrator indicated the facility received a recording of a video call between Certified Nursing Aide (CNA) 22 and an unknown individual not employed by the facility. The facility received the video on 5/12/26 at 1:30 p.m. The investigation determined the recording occurred during the evening shift on 4/4/26. The video had no sound and was 2 minutes and 54 seconds in length. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2026-06-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to implement timely interventions and treatments for residents who had pressure ulcers resulting in harm when those pressure ulcers worsened as a result of the lack of implementing interventions and treatments for 3 of 4 residents reviewed for pressure ulcers (Residents Q, L, and D). Findings include:1. On 6/1/26, at 10:15 a.m., the wife of Resident Q indicated she was concerned regarding Resident Q's care. She indicated that Resident Q was admitted to the facility, following a hospital stay, on 5/8/26 with intact skin. She indicated Resident Q had never had a pressure ulcer prior to his stay at the facility. Upon admission there was a Low Air Loss (LAL) mattress (a specialized medical-grade mattress used to prevent and treat bedsores) on his bed, but staff removed it, indicating his skin was intact and he didn't need it. On 5/26/26, physical therapy told Resident Q's wife they saw what appeared to be an open area on Resident Q's coccyx…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and observations, the facility failed to implement interventions to treat pressure ulcers and failed prevent pressure to residents' bony prominences for 2 of 3 resident's reviewed (Resident H and G).Findings include:1. On 3/31/26 at 11:40 a.m. Resident H was not in her room. She had a regular mattress. A heel protector sat next to her bed on a fall mat. On 3/31/25 at 11:52 a.m., Resident H was observed sitting in her wheelchair, head down with her eyes closed in the Activity room. She was dressed appropriately with non-skid socks on, with her feet resting on her foot pedals. Staff assisted resident back to her room. Her heels were observed. The right heel skin was intact. The left heel's skin was a hard, black eschar (dead cells), measuring approximately 5 centimeters (cm) by 5 cm. Resident did not complain of pain. RN 6 was in the room and proceeded to wheel the resident out of the room without protecting her heel from pushing into her leg rest. On 3/31/26 at 1:00 p.m., a record review was completed for Resident H. She had the following diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to prevent a fall with injury when they inappropriately transferred a resident (Resident H) resulting in actual harm of a hip and femur fracture, and when a resident's personal items were not within reach resulting in a fall with a brain bleed (Resident C) for 2 of 4 residents reviewed for falls resulting in a major injury.Findings include:1. On 3/31/25 at 11:52 a.m., Resident H was observed sitting in her wheelchair, head down with her eyes closed in the Activity room. She was dressed appropriately with non-skid socks on, with her feet resting on her foot pedals. On 3/31/26 at 1:00 p.m., a record review was completed for Resident H. She had the following diagnoses which included, but were not limited to, vertigo (dizziness), fracture of left femur (leg bone), essential hypertension (HTN), muscle weakness, dementia, and anxiety. Resident H had a care plan, dated 10/23/23, indicating she was at risk for falls related to gait/balance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observation, interview, and record review, the facility failed to ensure a resident with a history of fall-related fractures was transferred with two staff persons in accordance with the plan of care, and failed to ensure post fall procedures were followed for 1 of 3 residents reviewed for falls (Resident D). This deficient practice resulted in a fall while in the shower room and the resident sustained fractures of two left ribs, the spine, and the sacrum. B. Based on interview, observation, and record review, the facility failed to ensure cleaning chemicals were stored in a manor to prevent residents from accessing them for 1 of 3 residents reviewed for accidents, with the potential to effect 19 of 19 residents residing on the secured memory care unit (Resident K). Findings include: A. During a confidential interview conducted during the survey, the interviewee indicated Resident D fell, and her family took her to the hospital where she was found to have two broken ribs. Resident D's record was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to report an injury of unknown origin to the Administrator in a timely manner, which delayed the investigation for 1 of 5 residents reviewed for abuse and neglect. (Resident C)Findings include:A clinical record review for Resident C was completed on 5/28/26 at 11:26 a.m. Diagnoses included vascular dementia, osteoarthritis, osteoporosis, and a fracture of the fourth metacarpal bone in the left hand.A nursing progress note, dated 5/14/26 at 11:23 p.m., included a CNA had alerted the nurse that Resident C had complained about her left hand. Upon assessment, the nurse noted her left pinky and ring fingers were swollen and red and were painful to touch. The resident indicated she messed her hand up on her wheelchair. The provider was notified and an order was given to obtain an X-ray of her left hand.A nursing progress note, dated 5/15/26 at 7:23 a.m., included the Xray was completed and results were pending, and the nurse notified the daughter.The X-ray result, received on 5/14/26, indicated that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify the Ombudsman of a discharge and failed to send a bed hold notification with the resident or to the family representative for 2 of 3 residents reviewed (Resident F and H). Findings include:1. On 3/31/26 at 1:00 p.m., a record review was completed for Resident H. She had the following diagnoses which included, but were not limited to, dysphasia (difficulty swallowing), dementia, and anxiety.A progress note, dated 3/9/26 at 11:38 a.m., indicated she was seen by the Nurse Practitioner and new orders were received to send resident to the emergency room (ER).The resident's record lacked notification of the Ombudsman, and a bed hold notice was not given to the resident and/or family representative.2. On 3/31/26 a record review was completed for Resident F. He had the following diagnoses which included, but were not limited to, Pick's disease (a rare form of dementia), aphasia (difficulty speaking), and repeated falls. A progress note, dated 3/1/26 at 7:45 a.m,. indicated Resident F was found on the floor in his room at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure appropriate baseline care plans (a required, preliminary care plan developed for nursing home residents within 48 hours of admission to ensure safe, effective, and person-centered care until a comprehensive care plan is finalized) were in place for a newly admitted resident (Resident J) within the required timeframe for 1 of 8 residents reviewed for baseline care plan implementation.Findings include:On 3/31/26 at 2:30 p.m. Resident J's medical record was reviewed. They were a long-term care resident whose diagnoses included, but were not limited to, bipolar disorder and hypertension (high blood pressure).A progress note, dated 3/28/26, indicated Resident J was admitted to the facility.On 4/1/26 Resident J's care plans were reviewed.Resident J's medical record lacked documentation of baseline care plans.During an interview on 4/1/26 at 11:24 a.m. the Director of Nursing (DON) indicated it was the facilities policy that within 48 hours a baseline care plan was to be put in place for all new admissions.On 4/1/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure a newly admitted resident had a code status ordered and displayed in their chart for 1 of 1 residents reviewed for code status concerns (Resident G). Findings include:On [DATE] at 11:35 a.m. Resident G's record was reviewed. They were a long-term care resident whose diagnoses included, but were not limited to, hypertension (high blood pressure) and type 2 diabetes. At the time of the review Resident G was their own responsible party. The medical record lacked an order for Resident G's code status. Hospital records, dated [DATE] at 3:15 p.m., indicated Resident G's code status for that hospital stay was a full code status. During an interview on [DATE] at 9:25 a.m. Resident G indicated they wanted to be a full code status and wished to have all interventions in place. During an interview on [DATE] at 10:57 a.m. Licensed Practical Nurse (LPN) 7 indicated she knew Resident G was a full code from the hospital records and they had the Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to update a resident's care plan after an allegation and incidents occurred for 3 of 5 residents reviewed for care plans (Residents B, C, and F).Findings include: 1. On 12/22/25 at 11:28 a.m., Resident B was observed sitting up in a wheelchair. She denied any pain when asked. She was noted to have bruising over the bridge of her nose, along with both eyes. She denied knowing how she received the bruising.On 12/22/25 at 1:30 p.m., observed Resident B up ambulating with her chin to her chest, making it hard to see where she was going. A record review was completed on 12/22/25 at 1:45 p.m. She had the following diagnoses to include, but not limited to, gastric reflux, anxiety disorder, hypertension, hallucinations, and Alzheimer's disease. A progress note, dated 10/11/25 at 5:12 p.m., indicated she had a history of wandering aimlessly about the unit.She had a care plan, dated 7/11/25, indicating she was at risk for wandering/elopement, she had a history of wandering into other residents' rooms and space related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observations, interviews, and record review, the facility failed to ensure resident specific care was initiated to ensure quality of care was provided to a newly admitted resident (Resident G) for 1 of 6 residents reviewed for quality of care. B. Based on record review and interview, the facility failed to follow physician orders to monitor resident's weight daily for fluid overload and notify the physician of weight gain in 24 hours as ordered for 1 of 4 residents reviewed for quality of care (Resident D). Findings include:On 12/22/25 at 10:30 a.m. Resident G was observed yelling out from their room for help. The call light was on, and the resident was lying in bed. Resident G indicated they were desperate for someone to help them get comfortable in bed and that they had been calling for help for a while now. Resident G had on a hospital type gown, their arms were swollen, and they had very limited Range of Motion (ROM) in their arms and hands. There was a catheter bag hanging on the side of the bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure proper infection control practices were used when caring for a resident who was in Enhanced Barrier Precautions (EBP) for 1 of 3 residents reviewed for infection control concerns (Resident G). Findings include:On 12/22/25 at 10:30 a.m. Resident G was observed in her room from the hallway. The resident was lying in bed calling out for help, the resident's call light was on at the time of the observation. Resident G had a catheter bag hanging on the side of their bed that was draining urine. There was no EBP sign on or around her door. The inside of Resident G's room was observed and there was no EBP sign in the room at the time of the observation. On 12/22/25 at 10:45 a.m. an unknown Certified Nursing Assistant (CNA) and an unknown physical therapy assistant were observed as they assisted Resident G with moving up in bed. Both staff members only wore gloves during the care they provided. On 12/22/25 at 11:00 a.m. the same unknown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to maintain clean and sanitary conditions in pantry and pantry refrigerators in 2 of 2 food storage and food preparation areas (Healthcare and Memory Care). This deficient practice had the potential to affect 61 of 62 residents who received solid and liquid oral nutrition. Findings include: A Facility Reported Incident (FRI) during the survey indicated, on 11/14/25, a fire occurred on the Memory Care unit (MC) in the closed pantry which remained locked. Staff were alerted to the fire when smoke was seen and the fire alarm sounded. Staff extinguished the fire, which was noted to be paper towels on top of the stove. On 12/1/25 at 10:12 a.m., observation of the MC pantry with the Housekeeping Supervisor, the Infection Preventionist/Licensed Practical Nurse (LPN) 5, and the Assistant Housekeeping Supervisor. The pantry was observed to have an odor of smoke as the door was opened. There was a space observed between the counter and microwave stand, the Housekeeping Supervisor indicated was from where a stove had previously been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure food in the main kitchen during meal prep were covered and protected from potential contamination, failed to ensure foods in the walk-in refrigerator were labeled/dated and covered from the potential for contamination, and failed to ensure the dish washing machine reached the minimum sanitation temperatures. This deficient practice had the potential to affect 53 of 53 residents served from the kitchen. Findings include:1. During an initial kitchen tour on 9/16/25 at 9:40 a.m., with the Lead [NAME] present, the following was observed: The kitchen floors were littered with food crumbs and spills under prep tables. Behind the stove and hot boxes there was a significant buildup of grease, food debris, and standing water. Three large trash cans were full of refuse and had been left uncovered. Several flies were observed throughout the kitchen near storage and preparation stations. Nearly all food being prepped was left uncovered while flies were active in the area. Approximately 30 portions of cake were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-23 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    A. Based on observation, interview, and record review, the facility failed to ensure a resident's right to make decisions regarding her care and treatments for 1 of 15 residents reviewed for resident rights (Resident K). B. Based on observation, interview, and record review, the facility failed to maintain residents' right to dignity when providing wounds treatments in common areas, using inappropriate clothing protectors at meal times, during activities, and when speaking with residents for 11 of 15 residents reviewed for resident rights (Residents E, F, G, H, J, L, M, P, 28, 48, and 55). Using the reasonable person concept this deficiency had the potential to cause residents discomfort and humiliation. Findings include: A. On 9/16/25 at 2:35 p.m. Resident K was observed as she sat in her wheelchair in her room. Resident K indicated her healthcare POA was not a family member, just someone she had known a long time and previously trusted. She indicated the POA lived in Oregon but instead of talking to her about her care the staff ask her POA. Resident K indicated she did not trust…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · Ecited before2025-09-23 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure grievance resolutions were provided, or effectively addressed ongoing concerns related to call lights response times and staffing availability to meet the resident's needs and preferences for 1 of 15 residents reviewed for grievances (Residents H) and for 6 of 6 residents who participated in a resident council meeting. Findings include: On 9/16/25 at 11:11 a.m., Resident H was observed. She wore shorts and had a thin sheet over her lap as a blanket. Resident H's husband arrived and indicated to Certified Nursing Aide, (CNA) 11, he was upset to keep finding her dressed in shorts because she got cold easily and preferred long pants and long sleeve shirts. Resident H's husband indicated he had complained about it on several occasions and just went to check her closet and found no long pants. He apologized to CNA 11 and indicated it was not her fault, but he was frustrated that he had to keep reminding staff to put her in long pants.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-23 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who resided in the secured memory care unit received necessary care and services for activities of daily living (ADL) including eating, toileting, and grooming for 10 of 15 residents reviewed for ADLS (Residents E, F, G, H, J, K, L, M, N and P). Findings include:During a continuous observation on 9/16/25 from 10:10 a.m. until 1:00 p.m., in the secured memory care unit (MCU), the following was observed: Resident N was asleep on a couch in the TV lounge area and there was a strong odor of urine from him. Resident E was provided a small plastic cup of a supplemental chocolate shake but had fallen asleep and spilled the shake on his lap. LPN 12 took the empty cup from him but did not wipe off his lap. Residents F, G, H, J, and M's hair were observed to be unbrushed. Resident G's hair appeared greasy, Resident M's hair was falling out of a loose ponytail, and Resident F's hair was unbrushed and fell over her face. Resident G's fingernails were observed to be long and had debris under them. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-23 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide sufficient nursing staff to meet the needs of residents in the secured memory care unit as evidence by unmet or untimely assistance with activities of daily living (ADL) care for 10 of 15 residents reviewed for ADLs (Residents E, F, G, H, J, K, L, M, N and P), failed to ensure the appropriate assistance was available for the transfer of a resident in a hoyer lift which tipped and caused the resident to receive a skin tear for 1 of 4 resident reviewed for accidents (Resident P), and failed to ensure enough staff to timely answer call lights and assist residents for 4 of 7 months of grievances reviewed. Findings include:1. During a continuous observation on 9/16/25 from 10:10 a.m. until 1:00 p.m., in the secured memory care unit (MCU), the following was observed: There was only Certified Nursing Aide (CNA )11 on the unit and Licensed Practical Nurse (LPN) 12 on the unit. Resident N was asleep on a couch in the TV lounge area and there was a strong odor of urine from him. Resident E was provided a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure medications stored in medication carts were appropriately stored, labeled, and dated. This deficient practice had the potential to affect 9 of 57 residents receiving medication from the facility (Residents 24, 59, 9, 57, 4, 36, 7, 32, and 8). Findings include:On 9/16/25 at 10:45 a.m. medication cart one was reviewed with Qualified Medication Aide (QMA) 21. The medications reviewed were as follows:1. Resident 24 had three Atrovent inhalers with no open date or expiration date.2. Resident 59 had a Dorzolamide eye drop (a prescription eye drop medication used to treat elevated pressure in the eye) with no open date and no expiration date. Three open Lantanoprost eye drop (an eye drop used to lower elevated pressure in the eye) containers with no open date or expiration date and a sticker on them that said refrigerate. A Fluticasone nasal spray (a steroid nasal spray used to treat symptoms of allergies and other conditions by reducing inflammation in the nose) with no cap covering the applicator and had no open date or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to ensure appropriate infection prevention measures were taken during wound treatments for 2 of 2 residents reviewed for wounds (Residents G and 55). Based on interview and record review, the facility failed to ensure an effective infection surveillance tracking and trending procedure was in place for 4 of 9 months of infection surveillance reviewed. Findings include:1. On 9/16/25 at 11:08 a.m., Resident 55 was observed. She was seated in a recliner chair in the main TV lounge with an over-bed table in front of her with the remainder of her breakfast meal. An unidentified Hospice nurse arrived and removed her breakfast tray. Without wiping off the surface of the table, the Nurse set down supplies for a dressing change and put on gloves without hand hygiene. She pulled a chair up beside Resident 55, and proceeded to remove an old bandage from the Resident's right forearm, and completed a wound treatment on top of the bedside table, and did not perform hand hygiene between gloves changes. On 9/16/25 at 2:41 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure residents had clear orders for code status to reflect the resident's/family's choices for 2 of 2 residents reviewed for code status (Residents B and K), and failed to adhere to a resident's physician order for Do Not Resuscitate (DNR) for 1 of 2 residents reviewed for code status (Resident B). Findings include:1. On 9/18/25 at 1:29 p.m., a record review was completed for Resident B. He had the following diagnoses which included but were not limited to constipation, insomnia, Parkinson's disease (a progressive neurological disorder that affects movement), and urinary retention. A Physician's Orders for Scope of Treatment (POST) form in his electronic health record (EHR), dated 7/17/25, indicated Resident B desired Do Not Resuscitate (DNR) comfort measures only. A physician order, dated 7/31/25, indicated Resident B desired a code status of Do Not Intubate (DNI)/intubate/shock. He had an order for a hospice referral on 7/31/25. Resident B's baseline care plan did not discuss his desire for his code…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-23 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to follow up with a pharmacy recommendation for psychotropic medications for 1 of 5 resident reviewed for pharmacy recommendations (Resident 5). Findings include: On 0/18/25 at 10:46 a.m., a record review was completed for Resident 5. She had the following diagnoses which included but were not limited to fracture of left lower leg, type 2 diabetes, hypertension, multiple fractures of ribs left side, major depressive disorder, and difficulty in walking.Resident 5 had current pharmacy orders for aripiprazole (an antipsychotic drug used to treat bi-polar and schizophrenia) 10 milligrams (mg) daily. She also had an order for Prozac (an antipsychotic drug used to treat depression) 40 mg daily.She had a pharmacy recommendation on June 30, 2025. It was recommended she get CMS (Centers for Medicare and Medicaid Services) diagnoses or titrate the aripiprazole off. This recommendation was not followed up with. She had a care plan that indicated she used psychotropic medications dated 6/16/25.On 9/19/25 at 1:32 p.m., during an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on documentation and interview, the facility failed to adequately investigate an allegation of misappropriation for an unidentified resident for 1 of 1 abuse allegation investigation reviewed. Findings include: An Indiana Department of Health incident report, dated 8/18/25, indicated the incident occurred on 6/30/25 at 12:10 p.m. A Qualified Nurse Aide (QMA) had been accused of stealing an unknown resident's credit card and used it to pay the QMA's cell phone bill. The report indicated a family member of the QMA called the facility on 8/18/25 to inform them that the QMA had told them on 8/17/25, she had taken the resident's credit care information and their social security number and used it to pay her cell phone bill. The family member provided a picture of the piece of paper with the information, but it did not have the resident's name, and the social security number was cut off. The incident report indicated witnesses were interviewed, staff were educated, and the police were notified. The report lacked explanation of why the incident report indicated the incident date was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a baseline care plan (a care plan that is developed at the time of admission through 48 hours of admission) for 1 of 7 residents reviewed for baseline care plans (Resident 66). Findings include: Findings include:On 9/18/25 at 1:06 p.m., a record review was completed for Resident 66. She had the following diagnoses which included but were not limited to hypertension, heart disease, pacemaker, chronic kidney disease, and dizziness. She admitted on [DATE].Her record lacked a baseline care plan as of 9/18/25.On 9/19/25 at 9:52 a.m., Resident 66's record had a baseline care plan. During an interview, the Minimum Data Set (MDS) Coordinator indicated she had added the care plan.A policy titled Care Plans-Baseline dated March 2022, was provided by the Regional Nurse Consultant (RNC) on 9/19/25 at 2:09 p.m. It indicated, The baseline care plan includes instruction needed to provide effective, person-centered care of the resident that meet professional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to implement a care plan for residents' desired advanced directives for 2 of 7 residents reviewed for care plans (Residents 5 and 21) and failed to implement a care plan for a resident's behaviors for 1 of 7 residents reviewed for care plans (Resident 7) reviewed for care plans. Findings include:1. On 9/18/25 at 10:46 a.m., a record review was completed for Resident 5. She had the following diagnoses which included but were not limited to fracture of left lower leg, type 2 diabetes, hypertension, multiple fractures of ribs left side, major depressive disorder, and difficulty in walking. Resident 5's record lacked a care plan containing advanced directives. On 9/18/25 at 1:50 p.m., the Minimum Data Set (MDS) nurse indicated she added a care plan for resident's advanced directives, and a full code status. 2. On 9/17/25 at 2:21 p.m. Resident 21's medical record was reviewed. She was a long-term care resident who was residing in the facility for rehabilitation from a wound. Resident 21 had an active order for a full code status.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to update care plans related to wounds for a resident (Resident 5) and new fall interventions for a resident (Resident 7) for 2 of 5 residents reviewed for care plan concerns. Findings include: 1. On 9/19/25 at 11:12 a.m. Resident 7's medical record was reviewed. He was a long-term resident whose diagnoses included but were not limited to myocardial infarction (heart attack), dementia, and bipolar disease. An Interdisciplinary Team (IDT) note, dated 9/11/24, indicated Resident 7 had a fall on 9/9/24. The note indicated the new fall interventions were to put antiroll backs and extended brakes on the resident's wheelchair and put nonskid strips next to the resident's bed. The note indicated the care plan had been updated. An Interdisciplinary Team (IDT) note, dated 9/13/24, indicated Resident 7 had a fall on 9/13/24. The note indicated the new fall interventions were to put brightly colored tape on the resident's call light and add a bolster mattress to the resident's bed. The note indicated the care plan had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for the development of pressure ulcers when a resident's socks were too tight and left abrasions around his calf, and failed to ensure a resident had a pressure reducing cushion added to her wheelchair as ordered by her physician for 2 of 5 residents reviewed for pressure (Residents K and F). Findings include:1. On 9/17/25 at 10:24 a.m., Resident K was observed. He was seated in a wheelchair in the doorway of his bedroom. A plastic brace was in place on his left ankle that pressed to the skin on the back of his calf as his sock did not come above his calf. There was a red abrasion that encircled his right calf. The sock on his right foot was observed to be tight around his lower leg. During an interview on 9/18/25 at 9:57 a.m., Resident K indicated the abrasion around his right leg was from his socks being too tight, and the brace on his left foot was part of a specialized shoe to help his foot alignment. He indicated sometimes the brace pressed into the back of his leg and hurt, because…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observation, interview, and record review, the facility failed to prevent the potential for accidents when a resident was assisted with only one CNA and the Hoyer lift tipped over for 1 of 4 residents reviewed for accidents (Resident L). B. Based on observation, interview, and record review, the facility failed to prevent the potential for accidents when a resident on the secured memory care unit was observed wandering and asking to go home, had access to the locked door codes, and the facility failed to maintain an Elopement Binder in case of an elopement for 1 of 4 residents reviewed for accidents (Resident 39). C. Based on observation, interview, and record review, the facility failed to ensure fall interventions were in place for 1 of 4 residents reviewed for accidents (Resident 7), and failed to ensure fall risk assessments were completed quarterly for 1 of 4 residents reviewed for accidents (Resident 19). Findings include:A. On 9/19/25 at 9:08 a.m., Resident L's record was reviewed. She was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-18 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to maintain a system for management of resident funds, and return personal funds within 30 days of discharge, for 8 of 11 residents reviewed for misappropriation of property (Residents F, G, H, J, K, L, M, and N). Findings include:Anonymous concerns during the survey process indicated that residents' personal money was being mismanaged by management. Residents had not been reimbursed 30 days after discharge, and some non-return of funds dated back to residents who discharged in December 2023. Eleven (11) resident accounts were reviewed for reimbursement. a. On 4/16/25, Resident F's account was closed, and a refund of $2940.97 was still due. b. On 6/22/23, Resident G's account was closed, and a refund of $839.00 was still due. c. On 4/16/24, Resident H's account was closed, and a refund of $73.40 was still due. d. On 9/24/24, Resident J was discharged from the facility, and a refund of $100.00 was still due. e. On 11/12/24, Resident K's account was closed, and a refund of $16.18 was still due. f. On 5/28/24, Resident L's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-18 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who were dependent on staff for bathing and showering assistance received those services for 4 of 15 residents reviewed for Activities of Daily Living (ADL) assistance (Residents C, P, Q, and R). Findings include:A confidential concern during the survey indicated there were residents that had not received a showerer for over a month.1. On 8/15/25 at 12:45 p.m., Resident C was observed sitting in a manual wheelchair (WC) at bedside with his feet propped on a bed, his hair was combed but looked greasy. The resident indicated that he had only received 1 shower since his admission to the facility a few weeks prior. An aide had been assisting him to bed one evening and offered to help him with a shower, and at the time he was pleased as his hair was gummy and slimy, and he had a doctor's appointment the next day and wanted to look presentable. Point of Care (POC - an electronic documentation system) documentation indicated, Resident C was scheduled to have a shower weekly on Tuesday and Friday.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the identification, assessment, documentation, and notification of skin issues for 1 of 4 residents reviewed for wound care (Resident E). Findings include: A confidential concern during the survey indicated a resident was found to have an unexplained bruise and red area to her forehead that was never reported to the family.On 8/18/25 at 10:15 a.m., Resident E was observed sitting with her eyes closed in a lounge among peers who were watching TV. The resident was sitting in a Broda chair (a reclining geriatric care) and made a small noise, but did not move or open her eyes when the chair was moved by staff. Resident E's skin was observed to have an area of dark discoloration measuring approximately 2 (inches) by (x) 3 on the left side of her face on the temple area, extending onto the ear, and a circular area of red discoloration measuring approximate 1 1/2 on the lower forehead above the dark discoloration. Qualified Medication Aide (QMA) 14 indicated the resident rarely opened her eyes and did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to prevent the development of a unstageable (full-thickness skin and tissue loss wound where the depth of the injury cannot be determined because the wound bed is obscured by slough or eschar) sacral wound that resulted in wound debridement and the wound increased to a Stage 3 (Full thickness tissue loss with subcutaneous fat may be visible, but bone, tendon, or muscle is not exposed) pressure ulcer for 1 of 3 residents reviewed for pressure ulcers (Resident C). Findings include:A confidential concern during the survey indicated a resident was found to have an open wound by a Certified Nursing Assistant (CNA) more than 24 hours after admission, after 3 nurses had completed skin assessments and not identified the wound.On 8/15/25 at 12:45 p.m., Resident C was observed sitting at bedside in a manual wheelchair (WC) with his feet propped on a bed, watching TV. The resident indicated he had a sore on his bottom that was a result of being left sitting on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure respiratory treatments were provided with professional standards of practice for 2 of 4 residents reviewed for medication administration (Residents C and E). Findings include: During a medication administration observation on 4/25/25 at 8:22 a.m., QMA 10 prepared a nebulizer treatment for Resident E. QMA 10 poured liquids into a nebulizer medication chamber, handed the handheld mouthpiece to the resident, turned on the nebulizer machine, and informed Resident E she would be back in eight (8) minutes to shut off the machine. QMA 10 then left the room. Resident E was not observed having her respiratory status assessed before or after the nebulizer treatment, nor was she monitored during the treatment. 1. Resident C's record was reviewed on 4/24/25 at 3:15 p.m. Diagnoses on Resident C's profile included sepsis of an unspecified organism (condition when the body's dysregulated response to an infection cannot be identified), and gastroesophageal reflux disorder (GERD - when acid reflux and heartburn occurs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to manage pain for a resident with a history of falls, who was experiencing pain related to a fall with a fracture of her left hip for 1 of 4 residents reviewed for falls (Resident B). Findings include: A record review was conducted on 12/20/24 at 2:10 p.m. Resident B had the following diagnoses which included, but not limited to, osteoarthritis of the knee, malignant neoplasm of head of pancreas (pancreatic cancer), adult failure to thrive, Alzheimer's disease (degenerative brain disorder), major depressive disorder, and insomnia. Resident B had a care plan, dated 2/25/24, which indicated she was at risk for falls related to confusion, diagnosis of dementia (degenerative brain disorder), left femur (thigh bone) fracture with impaired safety awareness, unsteady gait (walk) at times, diagnosis of pancreatic cancer, and possible side effects from medications. Resident B's illness has progressed, and she had become weaker and needed more assistance. She continued to attempt to self-ambulate due to impaired safety awareness. Her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to initiate a Minimum Data Set (MDS) significant change assessment after a change in condition for 3 of 3 residents reviewed for hospice change in condition (Residents 14 and 49). Findings include: 1. On 8/20/24 at 1:35 p.m., Resident 14's record was reviewed. A physician order, dated 6/22/24, indicated for her to be admitted to a local hospice. Her Minimum Data Set (MDS) assessments were reviewed. A significant change was not completed after her admission to hospice. Her diagnoses included, but were not limited to, malignant neoplasm of the pancreas (cancer of the pancreas), Alzheimer's disease (brain disorder), and a history of breast cancer. Her hospice care plan, dated 5/8/24, indicated she was on hospice and would enjoy small group activities. Her cancer care plan, dated 6/24/24, indicated she had a terminal prognosis related to pancreatic cancer and was on hospice. 2. On 8/20/24 at 11:23 a.m., Resident 49's medical record was reviewed. He was a long-term care resident who resided on the secured memory care unit with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the food in the kitchens were dated according to policy for 1 of 1 observation and the refrigerator and freezer temperature logs were completed for 2 of 3 kitchen and pantry observations. Findings include: 1. On 8/18/24 at 9:55 a.m., during a tour of the main kitchen with the Dietary Manager (DM) and Chef 12. At 10:04 a.m., the walk-in refrigerator had 3 large bags of fresh thyme, one bag of fresh cilantro, one bag of fresh mint, one bag of fresh dill with no date of arrival or expiration. A large bag of pepperoni was observed not sealed, the expiration date was 8/9/24. A plastic bag of whipped cream was not dated. The feta cheese had no expiration date. At 10:10 a.m., the walk-in freezer had undated items; a plastic bag of crumbled sausage, package of impossible burgers, and a lemon meringue pie. 2. On 8/18/24 at 9:45 a.m., during a tour of the satellite kitchenette with the Dietary Manager (DM) the August refrigerator temperature log-in document was observed incomplete. a. No temperatures were logged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and record review, the facility failed to appropriately code the Minimum Data Set (MDS) with accurate information for 3 of 5 residents reviewed (Resident 11, 1, and 211). Findings include: 1. On 8/18/24 at 12:59 p.m., a record review was conducted for Resident 11. She had the following diagnoses which included schizoaffective disorder, diabetes mellitus type 2 (high blood sugar), anxiety disorder, and chronic kidney disease. She had a level II completed on October 28, 2021 due to having schizoaffective disorder. Her MDS, dated [DATE], indicated she did not require a level II assessment. 2. On 8/20/24 at 11:01 a.m., a record review was conducted for Resident 1. She had the following diagnoses but not limited to paranoid schizophrenia, major depression, heart failure, insomnia, and unspecified dementia. She had a level II, completed on January 22, 2024, due to having paranoid schizophrenia. Her MDS, dated [DATE] indicated she did not require a level II assessment. 3. On 8/20/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement a fall care plan for a resident with a history of falls for 1 of 5 residents reviewed (Resident 60). Findings include: On 8/20/24 at 10:37 a.m., a record review was conducted for Resident 60. He had the following diagnoses which included, but were not limited to, myocardial infarction (MI) (heart attack), hypertension, and vitamin D deficiency. He was admitted to the facility on [DATE] with a history of falls. His medical record lacked documentation of a care plan to address his risk for falls and interventions included to prevent falls from occurring. During an interview with the Director of Nursing (DON) on 8/23/24 at 10:28 a.m., she indicated she could not find the fall care plan and he was only at facility for a short time. A policy dated March 2022 titled, Care Plans, Comprehensive Person-Centered was provided by the Executive Director (ED) on 8/22/24 at 9:17 a.m. It indicated, The interdisciplinary team (IDT) in conjunction with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. On 8/18/24 at 11:54 a.m., a record review was conducted for Resident 53. He had the following diagnoses which included but were not limited to cerebral infarction (CI) (stroke), anemia, dysphagia (difficulty swallowing) and muscle weakness. Resident 53's April 2024 weight was 150.0 pounds. His weight on 8/16/24 was 133.4 pounds. He had a weight loss of 16.6 pounds over a 4-month period. This was a significant weight loss at 11.07%. Resident 53's record indicated he was unable to have oral nutrition related to dysphagia. He had an order, dated 7/25/24, for Osmolite 1.2 cal oral liquid give 75 ml (milliliter)/hr (hour) via g-tube (gastrostomy) every shift for continuous feeding, flush 30 ml every hour, turn off from 2:00 p.m. until 6:00 p.m. Resident 53 had a care plan, dated 5/29/24, that indicated he was nothing by mouth (NPO) due to dysphagia from CVA (stroke). He was at risk for aspiration. The goal, dated 5/29/24, indicated Resident 53 would receive nutrition and fluids through g-tube (gastrostomy). A nutrition/dietary note, dated 8/14/24 at 2:58 p.m., indicated Resident 53…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to reconcile medications upon discharge for 2 of 5 residents reviewed for medication disposition (Residents 60 and 58). Findings include: 1. On 8/20/24 at 10:37 a.m., a record review was conducted for Resident 60. He had the following diagnoses which included but were not limited to myocardial infarction (MI) (heart attack), falls, hypertension, type 2 diabetes mellitus (high blood sugar), and vitamin D deficiency. Resident 60 discharged to home on 5/20/24. There was no record of the following medications reconciled at the time of discharge. a. Asprin (ASA) 81mg (milligrams) by mouth daily b. Atorvastion (used for high cholesterol) 40 mg by mouth daily c. Crestor (used for high cholesterol) 20 mg by mouth daily d. Dorzolamide HCL Timolol Mal Ophthalmic Solution 2-0.5% both eyes daily e. Eliquis (blood thinner) 20 mg by mouth daily f. Plavix (blood thinner) 75 mg by mouth daily g. Metoprolol tartrate (blood pressure) 25 mg by mouth two times daily h. Gabapentin (nerve pain) 100 mg 2 capsules by mouth three times daily i.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to label tuberculin serum appropriately for 1 of 1 medication room reviewed. Findings include: On 8/19/24 at 10:17 a.m., the north nurse's station was observed in the presence of the Assistant Director of Nursing (ADON). Observed a vial of tuberculin serum that lacked a date to indicate when it was opened. During an interview with the Director of Nursing (DON) on 8/22/24 at 10:30 a.m., she indicated tuberculin serum needed to be dated when it was opened and in the refrigerator when not in use. A policy dated April 2019, was provided by the Executive Director (ED) on 8/21/24 at 11:37 a.m. It indicated, Labels for stock medications include all necessary information, such as: the name and strength of the drug, the lot or control number, the expiration date when applicable, appropriate accessory and cautionary statements and directions for use . 3.1-25(j) 3.1-25(m) 3.1-25(n)

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to document resident's blood sugars and insulin administration on the Medication Administration Record (MAR) for 2 of 5 residents reviewed (Resident 20 and 11). Findings include: 1. A record review was conducted for Resident 20. He had the following diagnoses which included but were not limited to hypertension, type 2 diabetes mellitus (high blood sugar), unspecified dementia, and chronic kidney disease. His MAR included an order, dated 7/3/24, which indicated Humalog KwikPen subcutaneous (SC) (under the skin) pen injector 100 unit/ml (milliliter) (insulin lispro) inject as sliding scale if blood sugar was 150-200 give 2 units of insulin, 201-250 give 4 units of insulin, 251-300 give 6 units of insulin, 301-350 give 8 units of insulin and if blood sugar is 351 or higher call provider, SC before meals and at bedtime for diabetes type 2. On the following dates and times his insulin documentation was omitted. a. 8/6/24 at 6:30 a.m. b. 8/11/24 at 6:30 a.m. c. 8/12/24 at 6:30 a.m. d. 8/9/24 at 11:30 a.m. e. 8/3/24 at 4:30 p.m. f.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to ensure dietary staff covered facial hair during food preparation, maintained clean and sanitary conditions in the kitchen, pantry, and pantry refrigerator, and food was stored at proper temperature for 3 of 3 food storage and food preparation areas observations. This deficient practice had the potential to affect 79 residents who received food from the kitchen. Findings include: A grievance documented from the resident council, dated 3/28/24, indicated dietary issues, and menu food options. A resident requested for dietary to provide peanut butter and jelly. During a random observation of the satellite kitchen, on 4/29/24 at 9:15 a.m., the satellite kitchen manager indicated food was usually kept approximately 30 minutes after meals for residents who requested leftovers. Indicated the satellite kitchen was locked after dietary staff left for the evening, so pitchers of juice and peanut butter sandwiches were left in the pantry on the nursing unit to be used for evening snacks, nursing staff had no access to ice cream cups,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to care for a resident in a manner that preserved the resident's dignity and rights for 1 of 3 residents reviewed for quality of care (Resident K). Findings include: During an interview on 4/24/24 at 3:31 p.m., a family member indicated the family would get upset when they visited and Resident K did not out of bed every day in the morning. The family had requested the resident be out of bed in the morning and be laid down in the afternoon, therefore being up approximately 4 hours daily which would accommodate him being taken to activities. The family was also unhappy when the resident was in bed and dressed only in a T-shirt or gown and adult brief. The resident tended to be cold and family members had provided thermal tops and pajama bottoms so he would stay warm. During the last care plan meeting the family had been promised the staff would get the resident out of bed daily from around 11:00 a.m., - 3:00 p.m. daily, he loved to attend…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for 3 of 3 dependent residents observed for call light placement (Residents M, P, and Q). Findings include: 1. During a random observation on 4/25/24 at 10:57 a.m., Resident M was observed sitting in a wheelchair (wc) at the end of her bed, the call light cord was pulled out of the wall and laying on the bed out of the resident's sight. The resident indicated that she could not see and was transferred out of the bed and propelled around in her wc by the staff. On 4/25/24 at 11:23 a.m., a 2nd observation of Resident M sitting in a wc at end of her bed, the call light remained unplugged from the wall and lying on the bed. Observation of 2 unidentified Certified Nursing Assistants (CNA's), Registered Nurse (RN) 6, and the Director of Nursing (DON) walking by the resident room on the hallway, no one addressed the call light which was visible from the hallway. On 4/25/24 at 12:30 p.m., a 3rd observation of Resident M sitting in a wc at the end of her bed conversing with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-29 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to address resident grievances regarding missing clothing and hearing aids (Residents C, J, and Q). Findings include: Confidential interviews were conducted during the survey: a. Patient laundry was frequently missing and there had been multiple complaints by family members looking for their loved one's clothes. b. Concerns about resident care and the quality of resident care were reported to the nursing staff multiple times, and the receptionist. There was no response from management regarding the concerns. Grievance logs, dated January - April, 2024, indicated 2 resident requests to return to Assisted Living, and 1 concern from resident council regarding dietary issues, menu food items, and a resident request for peanut butter and jelly. 1. During an interview on 4/23/24 at 12:44 p.m., a family member indicated after Resident C was admitted the family noticed the resident's clothing was missing. Upon questioning the staff multiple times, they just kept saying they knew nothing about her clothes. Resident C's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-29 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide personalized activities to a dependent resident incapable of self-initiated activities (Resident K) and failed to consistently provide activities to a resident with dementia (Resident J) 2 of 3 residents reviewed for quality of care (Residents K and J). Findings include: During an interview on 4/24/24 at 3:31 p.m., a family member indicated the family would get upset when they visited and Resident K was out of bed every day in the morning. The family had requested the resident be out of bed in the morning and be laid down in the afternoon, therefore being up approximately 4 hours daily which would accommodate him being taken to activities. The family was also unhappy when the resident was in bed and dressed only in a T-shirt or gown and adult brief. The resident tended to be cold and family members had provided thermal tops and pajama bottoms so he would stay warm. During the last care plan meeting the family had been promised the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure fall follow up was completed to include neurological (neuro) checks, 72 hour follow up documentation, interventions were initiated, and care plans were updated, for 2 of 2 residents reviewed for falls (Residents C, and K). Findings include: Confidential interview was conducted during the survey, indicated falls and minor injuries were not always being reported and monitored especially on residents who fell frequently or were confused. 1. During an interview on 4/23/24 at 12:44 p.m., Resident C's family member indicated the resident had several falls in the facility due to being so weak. The family received a call from the physician stating the resident was in the hospital after passing out on the toilet, but when the facility was called for follow up questions, the family was told the resident passed out in the main dining room. Resident C's record was reviewed on 4/24/24 at 9:55 a.m. Diagnoses on Resident C's profile included, but not limited to, muscle weakness, difficulty walking, and lack of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-29 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly elevate the head of the bed for a resident receiving nutrients via a gastroscopy tube (g-tube) with a known history of aspiration pneumonia (when food or liquid is breathed into the airways or lungs instead of being swallowed), and put a label on infusing bags of tube feeding formula for 1 of 1 resident observed for tube feeding (Resident K). Findings include: During a random observation on 4/24/24 at 3:23 p.m., Resident K was observed lying on his back in the bed with eyes open, and tube feed formula infusing per pump at 70 ml/hr (milliliters per hour). Neither the bag of formula or bag of water hanging next to the formula had a label to indicate the date or time the formula was hung, name of the nurse who hung the formula, or name and physician's order for the formula, or physician's order for the water. During an interview on 4/24/24 at 3:31 p.m., a family member indicated, the family had gotten upset when they visited and Resident K was lying flat in bed without the HOB elevated, it was dangerous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide necessary treatments and services to promote the healing of non-pressure ulcers for 1 of 3 residents reviewed for skin impairment (Resident E). The deficient practice was corrected on 1/3/24, prior to the start of the survey, and was therefore past noncompliance. Findings include: A confidential statement indicated, on 1/1/24 a resident advocate was in the facility to visit Resident E and smelled a foul odor around the resident. A dressing on the resident's foot was dated as last changed on 12/24/23, and it was supposed to have been changed daily. The dressing was stuck to the wounds on Resident E's foot, and a nurse had to soak the dressings to remove and change them. The resident was sent to a local hospital related to the wounds and was kept overnight. On 1/23/24 at 10:59 a.m., Resident E was observed sitting in a bariatric wheelchair in his room watching television (TV) while feeding himself breakfast with a spoon that had a built-up handle. The resident was observed to be wearing blown up boots…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-06-12 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure comprehensive care plans were revised to update person-centered interventions for 7 of 15 residents reviewed for care plan revision and timing, (Residents 14, 3, 26, 46, 47, 59 and 1). Findings include: 1. On 6/5/23 at 11:00 a.m., Resident 14's medical record was reviewed and indicated she had been transferred to the hospital on 3/24/23. She returned 3/29/23 after surgery to repair a fractured femur. On 6/7/23 at 8:47 a.m., Resident 14 was observed in a seated position in her bed with a tray table and breakfast plate. When asked if she had any recent falls, Resident 14 indicated yes. When asked if that was how she fractured her femur, Resident 14 indicated, well that's a mystery. She indicated she did not fall, and although she did not remember the day it happened she was told by her daughter and staff that she had been acting out of her ordinary and was in her wheelchair going up and down the halls, which she never did. Resident 14 indicated she had a very routine schedule and preferred to stay in her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a soft touch call light (an assistive device used to summon staff for residents with limited mobility) was in reach for a resident for 1 of 15 residents reviewed for call light use (Resident 57). Findings include: On the following dates and times Resident 57's soft touch call light was observed on the upper right corner of the bed on his non-functional side of his body where he was unable to reach it: 6/5/23 at 12:08 p.m., 6/6/23 at 10:10 a.m., 6/7/23 at 12:10 p.m., 6/8/23 at 11:50 a.m., and 6/9/23 at 1:26 p.m. On 6/7/23 at 1:25 p.m., Resident 57's record was reviewed. He had diagnoses which included, but were not limited to, incomplete quadriplegia (the paralysis of all four limbs blocks some, but not all signals from getting through, the person might still have some ability to move), displaced fracture of the second cervical vertebra (neck spinal bones), fracture of T7-8 vertebra (chest spinal bones), Parkinson's disease (progressive disease of the nervous system), and muscle weakness. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure comprehensive care plans were created and implemented for 1 of 15 residents reviewed for care plan implementation (Resident 59). Findings include: During an observation on [DATE] at 9:49 a.m., Resident 59 had 2 cups of water on her overbed table. The cups had lids on them with no straws to access the water without taking the lids off. The water was warm. She indicated she liked cold water with ice. During an observation on [DATE] at 9:40 a.m., Resident 59 had a cup of water on her overbed table. The cup had a lid with a straw inserted into the lid. The straw contained half of the wrapper still on it. The water was warm. On [DATE] at 10:05 a.m., Resident 59's medical record was reviewed. She had diagnoses which included, but were not limited to, cerebral palsy (a disorder that affects the ability to maintain posture), muscle weakness, dysphagia (difficulty swallowing), altered mental status, and age-related physical debility. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate nail care was completed for residents' who could not do nail care for themselves for 3 of 3 residents reviewed for nail care (Residents 59, 21, and 23). Findings include: 1. During an observation on 6/6/23 at 9:49 a.m., Resident 59 had a dark brown substance under her fingernails, along with facial hair on her chin. She indicated she would like to have the hair removed from her chin. During an observation on 6/7/23 at 10:36 a.m., Resident 59 had a dark brown substance under her fingernails. During an observation on 6/8/23 at 9:37 a.m., Resident 59 had a dark brown substance under her fingernails. A record review was completed on 6/8/23 at 10:05 a.m. Resident 59 had the following diagnoses, but not limited to cerebral palsy, muscle weakness, dysphagia, altered mental status, hypothyroidism, hyperlipidemia, major depression, essential hypertension, gastro-esophageal reflux disease, and age-related physical debility. Resident 59's care plan, dated 3/24/23, indicated she had an ADL (Activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure resident dressing changes were completed appropriately for 1 of 2 residents reviewed for dressing changes, a resident's skin assessments were completed and accurate for 1 of 3 residents reviewed for skin assessments, and failed to float a resident's heels according to a physician's order for 1 of 3 residents observed for skin assessments (Resident 23). Findings include: On 6/6/23 at 3:10 p.m., Resident 23's record was reviewed. Her diagnoses included but were not limited to, diabetes mellitus (DM), heart failure, anxiety disorder, dementia (progressive brain disorder), history of malignant neoplasm (cancer) of the bladder, and an artificial open of urinary tract (urostomy). 1. Resident 23's Weekly Skin Integrity Reviews were reviewed. a. On 5/5/23, a pressure ulcer on the coccyx was noted with no measurements. b. On 5/12/23, incontinent associated dermatitis on the coccyx was noted with no measurements. c. On 5/19/23, incontinent associate dermatitis on the coccyx was noted to be red, an abrasion to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify the potential for accidents when a mobility aid was removed from a bed, leaving the open attachment bar exposed next to the mattress for 1 of 6 residents reviewed for accidents (Resident 20). Findings include: During an observation on 6/5/23 at 11:03 a.m., Resident 20 was observed sitting in her wheelchair next to her bed. A circular grab bar (called a Halo device) was observed installed on the open side of her bed. She indicated she had falls in the past and a Halo bar was placed to both sides of her bed. She indicated the Halos on both sides had been helpful, but some lady came in and took the right Halo off her bed. Resident 20 indicated this had made bed mobility more difficult for her. She was less mobile in bed and her sense of security on the right side of the bed was no longer present. During an observation on 6/6/23 at 9:45 a.m., Resident 20 was observed sitting in her room. She had a Halo on the left side of her bed. During an observation on 6/7/23 at 1:13 p.m., Resident 20's bed had a halo…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to monitor a resident, who experienced a change of condition due to weight loss, and failed to ensure interventions were implemented to prevent further weight loss and decline for 1 of 2 residents reviewed for weight loss (Resident 47). Findings include: During an observation and interview on 6/8/23, Resident 47 was sitting in her recliner. The leg rest was up. She was attempted to demonstrate how to lower her legs but was unable to as she was observed to press the cloth side of the chair, and not the retract button. When asked about the food, Resident 47 indicated it was horrible and she did not like it. During an observation on 6//8/23 at 2:35 p.m., Resident 47 was sitting in her wheelchair in her room. During an observation on 6/9/23 at 1:02 p.m., Resident 47 was sitting in the dining room. She was eating a turkey wrap sandwich. She was able to feed herself. A record review was completed on 6/9/23 at 9:35 a.m. She had diagnoses which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-12 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident received person-centered trauma informed care after she sustained severe burns to her extremities from an apartment fire. This deficient practice had the potential to effect 1 of 2 residents reviewed for Trauma informed care. accurate baseline care plan was put in place for a resident (Resident 173) to address immediate care concerns related to her skin integrity and medications. This deficient practice had the potential to affect 1 of 2 residents reviewed for new admission baseline care plans. Findings include: On 6/6/23 at 9:46 a.m., Resident 173 was initially observed. She was seated in a regular wheelchair in her room. She wore an oversize dress gown so that her bare legs and thighs were observed. She had intact, neat, clean odor free bandages to her bilateral thighs. Large portions of her bilateral shines were observed to be covered with scar tissue or scarred skin. During an interview on 6/7/23 at 8:41 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to properly store medications that were over the counter medications brought in by family members for 2 of 13 residents reviewed for medication storage (Residents 21 and 51). Finding include: 1. During a review of medication storage with RN 8 on 6/5/23 at 10:45 a.m., the 20-hall cart contained medications belonging to Resident 21. The medication bottles had her last name on them only. There were no pharmacy labels with directions on how to administer the medications. The medications included aspirin, folic acid, vitamin d3, and calcium. 2. Resident 51 had a bottle of multivitamin on the 20-hall cart with only his name on the bottle. There was no pharmacy label to indicate the directions for use. RN 8 indicated she thought the bottles only required the resident's name. During a medication pass on 6/8/23 at 12:13 p.m., Resident 20 and 51's medication bottles contained a piece of tape with the resident's name, dose and directions on each bottle. A policy titled, Storage of Medication, was provided by the VPCO (Vice President of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to ensure a gradual dose reduction (GDR) was attempted and/or a clinically contraindication was documented for a resident, (Resident 3) for 1 of 5 residents reviewed for unnecessary medications. Findings include: On 6/5/23 at 2:37 p.m., Resident 3 was observed in the main dining room during program planning activity. Here eyes were closed, and her head was bowed. She did not engage in the activity. On 6/6/23 at 8:57 a.m., was observed in her room. She was laying on her bed, diagonally rather than horizontally. On 6/7/23 at 10:08 a.m., Resident 3 was observed. She appeared to be asleep in her bed. On 6/7/23 at 10:37 a.m., Resident 3 was observed. During a conversation, her voice was flat, and her face was expressionless. On 6/8/23 at 11:57 a.m., Resident 3 was observed up in the main dining room for a book reading activity. Her eyes were closed and her head nodded off, she did not participate. On 6/7/23 at 10:13 a.m., Resident 3's medical record was reviewed. She was a long-term care resident with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-12 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff used appropriate hand hygiene while assisting residents with eating for 3 of 3 residents observed being assisted with dining (Resident 9, 21, and 24). Findings include: On 6/5/23 at 12:21 p.m., Certified Nursing Aide (CNA) 12 was assisting Resident 24 with eating. She provided her a bite of pasta. At 12:24 p.m., without washing her hands or hand gelling, she used Resident 21's utensils with her bare hands and cut up more of her food. She went back to assisting Resident 24 with eating. On 6/5/23 at 12:23 p.m., CNA 9 moved a chair with her bare hands near Resident 24, she did not hand wash or sanitize before assisting her with eating. On 6/5/23 at 12:26 p.m., CNA 9 stopped assisting Res 24, she did not hand washing or sanitize and assisted Resident 21 with [NAME] her food using her fork with her bare hands and helping it into Resident 21's hand. CNA 9 indicated Resident 21 did not want help, but she needed it. Then, with hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-04-29 · tag F0575 — widespread
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interviews, the facility failed to publicly post the name, address, and telephone number of the area Ombudsman (resident advocate who provided information on quality care and helped to resolve problems in the nursing home). This deficient practice affected 44 of 44 residents residing in the facility and/or the residents' representatives. Findings include: A confidential interview conducted during the survey indicated they wanted the Ombudsman to visit residents on a regular basis, but had not seen a posting of the Ombudsman's contact information for resident or family use. On 4/25/24 at 12:19 p.m., during an observation of the front entrance and common areas of the health center indicated there was no posting of contact information for the area Ombudsman. Staff interviews regarding the availability and location of Ombudsman information in the health center, a. Registered Nurse (RN) 6 indicated she knew that it was a requirement to have the Ombudsman information handy, but she had not seen it posted. b. The Assistant Director of Nursing (ADON) indicated this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$119,592 in federal fines across 1 penalty. 2 Medicare payment denials on record.

  • $119,592 — penalty dated 2026-04-01
  • Medicare payment denial — starting 2026-05-08 for 46 days
  • Medicare payment denial — starting 2024-12-20 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to BONCREST RESOURCE GROUP — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.6-1.6 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 3 of 53.6-0.6 vs chain
Quality measures 4 of 53.8+0.2 vs chain
The other 4 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HANCOCK REGIONAL HOSPITALOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/01/2023
INDIANAPOLIS HEALTHCARE INVESTORS LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 04/01/2023
LONG, STEVENIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2023
INDIANAPOLIS SENIOR CARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2023
OAKDALE SENIORS ALLIANCE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2023
CARROLL, PAULAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/19/2025
MUSTAKLEM, MARWANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/2025
BOND, MARIAIndividualTRUSTEE OF THE SNFsince 07/01/2021
CLARK, TIMOTHYIndividualTRUSTEE OF THE SNFsince 05/01/2015
DAUGHERTY, JOSHUAIndividualTRUSTEE OF THE SNFsince 01/01/2020
FELKER, DEANIndividualTRUSTEE OF THE SNFsince 05/01/2015
JOYNER, SARAIndividualTRUSTEE OF THE SNFsince 01/01/2022
WILLARD, LACEYIndividualTRUSTEE OF THE SNFsince 07/01/2022
WILSON, ROYIndividualTRUSTEE OF THE SNFsince 05/01/2015
HEALTHY AGING ENTERPRISE LLCOrganizationADP OF THE SNFsince 07/11/2025

CMS files one row per role, so the 21 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 0%Medicare 6%Other / private 94%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$632per resident / day
operating cost
$19,223per month
≈ monthly operating cost
$244per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155505. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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