Alliance Health At Rosewood
22 Johnson Street, Peabody, MA 01961 · Non profit - Corporation · 135 certified beds · (978) 535-8700 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,824 in federal fines (most recent 2024-03-05)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.4% | 16.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.9% | 5.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.7% | 1.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.8% | 15.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.3% | 3.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 15.7% | 15.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 12.8% | 19.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.7% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 10.1% | 21.2% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.9% | 21.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 84.2% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.6% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.1% | 11.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.46 | 1.88 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.16 | 1.50 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
63.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 311 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 51.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 141 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 43% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 63.7%CMS range 56.6–68.3 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 7.9–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 51.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 34.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 93.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.5–9.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.80 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 135 beds and averages 119.0 residents a day — about 88% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.99 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.97 hrs/resident/day on weekends vs 3.52 on weekdays — 16% thinner on weekends. RN hours go from 0.88 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 11 most serious are shown; the remaining 14 are one tap away and print in full.
- Actual harm · G2024-03-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed, for one of three sampled residents (Resident #1) who had a planned discharge to return home, the Facility failed to ensure Resident #1 was free from a significant medication error, when the medications provided to him/her upon discharge were not accurately reconciled by nursing. One of the medications, Lisinopril (used to lower blood pressure) was sent home with Resident #1, belonged to another facility resident, (Resident #2), and was not a medication Resident #1 was prescribed by his/her physician. Resident #1 took the Lisinopril, along with all the other medications he/she was sent home with the next morning, he/she experienced mental status changes, required transfer to the Hospital Emergency Department for evaluation, and was admitted to the Intensive Care Unit due to extremely low blood pressure. Findings include: The Facility Policy, titled 72-Hour Discharge Planning/Discharge to Identified Living Arrangements, dated 08/23/23, indicated medications on discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to distribute food in accordance with professional standards for food service safety. Specifically, the facility failed to ensure that staff did not handle ready-to-eat food using bare, ungloved, hands on two of three units. Findings include: Review of the Massachusetts Food Code (105 CMR 590.001) indicated, but was not limited to, the following:-Food employees may not contact exposed, ready-to-eat food with their bare hands and shall use suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment.-Food Employee means an individual working with unpackaged food, food equipment or utensils, or food-contact surfaces. In health care facilities, this includes those who set up trays for patients to eat, feed or assist patients in eating, give oral medications or give mouth/denture care. On 1/21/26 at 8:34 A.M., the surveyor observed a staff member, who was providing feeding assistance to a resident in the second-floor dining room, touch her mask with her bare hand; the staff member then, using…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to create a baseline plan of care within the required 48 hours of admission for one Resident (#124) out of a total sample of 26 residents.Findings include:Review of the facility policy titled 'Baseline Care Plan', dated 5/15/22, indicated the following but not limited to:A baseline care plan is developed within 48 hours of admission to the facility. The baseline care plan will include the instructions needed to provide effective and person-centered care of the residents that meet professional standards of quality care. Resident #124 was admitted to the facility in October 2025 with diagnoses including dementia and repeated falls. Review of the progress note dated 11/1/25 at 5:00 A.M., indicated the Resident had been found on the floor. Review of the medical record failed to indicate a baseline care plan. During an interview on 1/21/26 at 12:00 P.M., Unit Manager #2 said a baseline care plan should be completed within 48 hours of admission. She further said the baseline care plan would show what kind of assistance the Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews, the facility failed to ensure one Resident (#137) who required respiratory care (continuous oxygen) received care consistent with professional standards of practice out of a total sample of 28 Residents.Specifically, for Resident #137, nursing administered continuous oxygen without a physician's order. Findings include:Review of the undated facility policy titled, Nasal Canula indicated, but was not limited to, the following:Verify physicians' orders. Resident #137 was admitted to the facility in January 2026 with diagnoses of chronic obstructive pulmonary disease (COPD) with (acute) exacerbation and dependence on supplemental oxygen. Review of Resident #137's current active physician's and telephone orders failed to include an order to administer continuous oxygen. Review of the Resident's discontinued physician's orders failed to indicate the Resident had an order for continuous oxygen this admission. On 1/20/26 at 9:02 A.M., the surveyor observed Resident #137 in his/her room. The Resident was receiving oxygen via nasal cannula…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews for two Residents (#77 and #114) out of four residents observed, the facility failed to ensure it was free from a medication error rate of greater than 5%. Two out of four nurses observed made 3 errors out of 34 opportunities resulting in a medication error rate of 8.82%. Specifically, 1.) For Resident #77, the nurse administered incorrect doses of vitamin D and polyethylene glycol (a laxative medication).2.) For Resident #114, the nurse administered the incorrect type of eye drops. Findings include:Review of the facility policy titled 'Preparation and General Guidelines', revised December 2019, indicated:-FIVE RIGHTS: Right resident, right drug, right dose, right route and right time, are applied for each medication being administered. A triple check of these 5 Rights is recommended at three steps in the process of preparation of a medication for administration: (1) when the medication is selected, (2) when the dose is removed from the container, and finally (3) just after the dose is prepared and the medication put away.-a.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to accurately document a peripheral inserted central catheter (PICC) line site assessment for one Resident (#9) out of a total sample of 26 residents. Findings include: Review of the facility policy titled Central Venous Access Device (CVAD) Catheter Dressing Change, dated 1/2022, indicated the following:Dressing changes will occur according to the IV (intravenous) order and when dressing is compromised (drainage/moisture observed, loose, soiled).VAD (venous Access Device) assessments should occur:At least every 2 hours during a continuous infusion.Before and after medication administration.At a minimum of once each shift, when not in use.With each assessment of the VAD, presence of the following, at a minimum, should include drainage. Resident #9 was admitted to the facility in November 2025 with diagnoses including Acute on chronic diastolic congestive heart failure, chronic kidney disease and artificial opening of urinary tract status.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-23 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to implement physician's orders related to wound care for one Resident (#64) out of a total of 25 sampled Residents. Specifically, the facility failed to implement would treatments as recommended by the Wound Physician and Wound Clinic. Findings include: Review of the Massachusetts Board of Registration in Nursing Advisory Ruling on Nursing Practice, dated as revised April 11, 2018, indicated the following: Nurse's Responsibility and Accountability: Licensed nurses accept, verify, transcribe, and implement orders from duly authorized prescriber that are received by a variety of methods (i.e., written, verbal/telephone, standing orders/protocols, pre-printed order sets, electronic) in emergent and non-emergent situations. Licensed nurses in a management role must ensure an infrastructure is in place, consistent with current standards of care, to minimize error. Review of the facility's Skin Management Program, dated 6/13/19 indicated: Purpose:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-23 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to serve food that was palatable, and at a safe and appetizing temperature, on three out of three units. Findings include: During the initial tour of the facility on 1/21/25 the surveyors met with the residents and the following concerns were expressed: - Seven residents on the first floor said that the food was often served cold and tasted bad. - One Resident on the second floor said the quality of the food was terrible and that the food was high in sodium. - Five residents on the first floor said that the food was often cold and tasted bad. During the resident group meeting on 1/22/25 at 10:31 A.M. a Resident said the food was served cold. On 1/23/25 at 12:30 P.M., the 3rd floor food truck arrived to the resident care unit. After all resident trays were served the surveyor received the test tray at 12:38 P.M., and the following was recorded and observed: - Meatballs were 132.8 degrees Fahrenheit and tasted lukewarm not hot; the meatballs had good flavor. - Pasta was 137.7 degrees Fahrenheit and tasted lukewarm not hot; the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review, the facility failed to ensure that infection control and prevention measures were followed during preparation of medication for administration. Specifically, 1.) Nurse #2 contaminated resident medications by touching pills with her bare hand. 2.) Nurse #3 stored an open, coffee cup in the medication cart with bottles of medications directly touching all sides of the cup. Findings include: Review of the facility policy titled 'Medication Administration - General Guidelines', revised 2024, indicated: - Handwashing and Hand Sanitization: The person administering medications adheres to good hand hygiene, which includes washing hands thoroughly: prior to handling any medication. - Hands are washed with soap and water or alcohol gel [and examination gloves worn] prior to handling tablets and examination gloves must be worn to prevent touching of tablets during the process. 1.) On 1/22/25 at 9:43 A.M., the surveyor observed Nurse #2 prepare medication for Resident #79 on the first floor side a medication cart. The following observations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse for one Resident (#101) out of a total of 25 sampled Residents. Findings include: Review of the Abuse Prohibition Policy dated 10/11/22 indicated: All alleged violations of incidents included within the definition of abuses, mistreatment, neglect, involuntary seclusion or misappropriation of resident property shall be reported to the Department of Public Health, upon receipt of the facility's report of basic findings. The facility must then begin an internal investigation of the incident. The Executive Director will be included in the immediate notification of the alleged incident. Resident #101 was admitted to the facility in February 2024 with diagnoses including muscle weakness and aftercare following joint replacement surgery. Review of the Minimum Data Set Assessment (MDS) dated [DATE] indicated Resident #101 was cognitively intact evidenced by a score of 15 out of a possible 15 on the Brief Interview for Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure staff implemented a comprehensive person-centered care plan for one Resident (#25), out of a total sample of 25 residents. Specifically, for Resident #25: a.) The facility failed to ensure nursing implemented a care plan intervention for use of a motion detector alarm for fall prevention. b.) The facility failed to ensure nursing implemented a care plan intervention for seizure pads. Findings include: Resident #25 was admitted to the facility in October 2024 with diagnoses including epilepsy (a seizure disorder), vascular dementia with agitation, and restlessness. Review of the most recent Minimum Data Set (MDS) assessment, dated 10/30/24, indicated Resident #25 had severe cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 3 out of 15. a.) Review of the facility policy titled 'Fall Management Program', revised 10/13/22, indicated: - Residents identified at high risk for falls (score of 10 or higher of the assessment) will have an appropriate fall prevention care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · D2025-01-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide assistance with showers for one Resident (#107) out of a total sample of 25 residents. Findings include: Review of the facility policy titled, Activities of Daily Living, dated 1/10/23, indicated the following: -A program of activities of daily living (ADL) is provided to residents by the following method: the ability of each resident to meet the demands of daily living is assessed by a licensed nurse and/or members of the interdisciplinary team. A program of assistance and instruction in ADL skills is implemented. Assistive devices and adaptive equipment are provided by occupational therapy services. Education is provided to resident and family. -Purpose: To prevent disability and return residents to a maximum level of independence. -Process: 1.6 Frequent showers or baths are scheduled, and assistance is provided when required. Resident #107 was admitted to the facility in September 2024 with diagnoses including macular degeneration. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed maintain professional standards in the managing and caring for urinary catheter devices for two Residents (#105 and #71) out of a total sample of 25 residents. Specifically, 1.) For Resident #105, the facility failed to provide the appropriate care and services to prevent urinary tract infections to the extent possible. The facility failed to ensure the Resident's urinary catheter drainage system, including the tubing, was not placed directly on the floor. 2.) For Resident #71, the facility failed to ensure physicians orders and care plans related to the use of a catheter were implemented. Findings include: Review of facility policy titled 'Catheter Care of Indwelling Urinary', revised 11/5/23, indicated: - Always keep the drainage bag below the level of the bladder and off the floor. 1.) Resident #105 was admitted to the facility in October 2024 with diagnoses including obstructive uropathy (a disorder of the urinary tract that occurs due…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure the drug regimen for residents was free of unnecessary psychotropic medications one Resident (#1) out of a total sample of 25 residents. Specifically, the facility failed to ensure a PRN (as needed) order for alprazolam (a psychotropic medication) was limited to 14 days, when first ordered on 11/6/24, and failed to include a duration for it's use for Resident #1. Findings include: Review of the facility policy titled 'Psychotropic Medication Management', revised 8/5/23, indicated: - Psychoactive medication management will include behavioral interventions, gradual dose reduction attempts, and adequate monitoring that complies with Federal and State guidelines. - PRN orders for psychotropic drugs are limited to 14 days (except as noted below) if the prescribing MD (physician) or practitioner believes it is appropriate for the PRN order to extend beyond 14 days. The MD will document his/her rational in the resident's medical record and indicate the duration for the PRN order. Resident #1 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to complete daily documentation for one Resident (#107) out of a total sample of 25 residents. Findings include: Resident #107 was admitted to the facility in September 2024 with diagnoses including macular degeneration. Review of Resident #107's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident had a Brief Interview for Mental Status (BIMS) score of 15 out of a possible 15, indicating he/she is cognitively intact. The MDS also indicated Resident #107 required assistance from staff for bathing tasks. Review of the ADL documentation for the month of December 2024 indicated the following missing documentation: -60 out of 93 grooming/shower opportunities for documentation were missing. -60 out of 93 dressing/undressing opportunities for documentation were missing. -58 out of 93 bladder care opportunities for documentation were missing. -58 out of 93 bladder care opportunities for documentation were missing. -7 out of 93 for feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-05 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed, for one of three sampled residents (Resident #1) who had a planned discharge to return home, the Facility failed to ensure Resident #1's discharge was safe, and that the medications provided to him/her upon discharge were accurately reconciled by nursing, when one of the medications (Lisinopril, used to lower blood pressure) sent home with Resident #1 belonged to another facility resident, (Resident #2), and was not a medication Resident #1 was prescribed by his/her physician. Resident #1 took the Lisinopril, along with all the other medications he/she was sent home with the next morning, he/she experienced mental status changes, required transfer to the Hospital Emergency Department for evaluation, and was admitted to the Intensive Care Unit due to extremely low blood pressure. Findings include: The Facility Policy, titled 72-Hour Discharge Planning/Discharge to Identified Living Arrangements, dated 08/23/23, indicated medications on discharge would be reconciled by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-04 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for 5 of 29 sampled Residents (#256, #257, #259, #41 and #412), the facility failed to ensure they maintained complete and accurate medical records related to activities of daily living documentation. Findings include: 1.) For Resident #256, Certified Nurse Aide (CNA) Activity of Daily Living (ADL) documentation was not consistently completed for the months of December 2023 and January 2024. Resident #256 was admitted to the facility in December 2023 with diagnoses including hemiplegia and hemiparesis following cerebral infarction and pain in the left knee. Review of the CNA ADL documentation dated, December 2023 and January 2024, indicated Resident #256's CNA ADL Flow Sheets for eating, toilet hygiene, grooming, dressing, ambulation, decubitus prevention, bladder care, bowel care and positioning records were left blank on the following dates and shifts: -12/16/23, 11:00 P.M.-7:00 A.M. -12/17/23, 11:00 P.M.-7:00 A.M. -12/18/23, 11:00 P.M.-7:00 A.M. -12/19/23, 7:00 A.M.-3:00 P.M., 3:00 P.M.-11:00 P.M. and 11:00 P.M.-7:00 A.M. -12/20/23, 7:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to adhere to standards of infection control practices to prevent infection by failing to don and doff personal protective equipment (PPE) as required on two out of three resident care units, failing to ensure potentially contaminated gloves were removed and hand hygiene was performed after being in contact with a resident's environment on 1 out of 3 resident care units. Findings include: Review of the facility's policy entitled, Section I-The infection Prevention Program, dated August 2017 indicated the following: -This facility has developed and maintains an Infection Prevention Program that provides a safe, sanitary, and comfortable environment to help prevent the development and transmission of infection. The goal of the infection prevention program is to prevent, recognize, and control, to the extent possible, the onset and spread of infection within the facility. Further review of the policy included but not limited to the following: Hand Hygiene, When to Wash Hands (at a minimum) -Before and after direct…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to implement the plan of care to provide supervision with meals for 2 Residents (#27 and #55), who are at risk for aspiration, out of a total sample of 29 residents. Findings include: Review of the facility's policy entitled Aspiration Precautions dated April 20, 2022, included but not limited to the following: Policy: Aspiration precautions will be utilized to reduce the risk of aspiration of food or liquid into a resident's lungs. Procedure: -A resident with significant risk of aspiration, which is not completely controlled by current diet modifications, will require Aspiration Precautions by the Interdisciplinary Team. -Residents needing Aspiration Precautions will have individualized approach to their care to meet their needs. -The resident must be assessed by the Speech Language Pathologist (SLP) for the Aspiration Precautions to be discontinued. -A plan of care will be developed with the feeding strategies per speech therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure a physician's order to implement a bolster block for foot positioning while in bed was followed for one Resident (#75) out of a total sample of 29 residents. Findings include: Resident #75 was admitted to the facility in March 2020 with diagnoses including vascular dementia, hemiplegia/hemiparesis and type 2 diabetes mellitus. Review of Resident #75's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated that Resident #75 had a Brief Interview for Mental Status score of 14 out of a possible 15 which indicated that he/she is cognitively intact. Further review of the Resident's MDS indicated that he/she is dependent for care on all activities of daily living. The surveyor made the following observations on 1/2/24 at 7:55 A.M. and 1/3/24 at 7:06 A.M. and 11:02 A.M.: -Resident #75 was observed sleeping in bed. There was a sign hanging on the wall above the Resident's bed stating: When in bed, please place bolster…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, records reviewed and interviews the facility failed to ensure nursing provided care consistent with professional standards of practice to prevent new pressure ulcers from developing for one Resident (#256) out of 29 sampled residents. Specifically for Resident #256, who was assessed by nursing to be at risk for skin breakdown, the facility failed to ensure nursing consistently implemented his/her physician's ordered prevalon boots (heel protectors that help reduce the risk of pressure ulcers by keeping the heels floated, relieving pressure) Subsequently, Resident #256's right heel pressure ulcer developed and was first observed by nursing, almost 29 hours after the surveyor first observed the wound. Findings include: Review of the facility policy titled, Skin Management Program, dated as revised 6/13/19, indicated to minimize the development of any type of ulcers and other skin issues through the systematic and regular inspection of the skin, and to ensure early detection and intervention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to consistently implement the nutritional care plan interventions for one Resident (#257), out of a total sample of 29 residents. Specifically, for Resident #257 the facility failed to implement sugar free ice cream as ordered by the physician. Findings include: Review of the facility policy titled, Nutritional Management Policy, dated as revised 6/13/19, indicated residents will have their nutritional needs assessed and receive diets and prescribed by the physician. 1. Residents will receive diets and supplemental feeds prescribed by their attending physician. Resident #257 was admitted to the facility in December 2023 with diagnoses including sepsis, cholecystitis and diabetes. Review of Nursing admission assessment, dated 12/26/23, indicated Resident #257 had a Brief Interview of Mental Status (BIMS) score of 15 out of a possible 15 which indicated he/she was cognitively intact. Review of the initial nutrition assessment note, dated 12/30/23, indicated: Resident reports poor appetite and 20 pound weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-04 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, policy review, and record review, the facility failed to provide care and maintenance of a peripherally inserted central catheter (PICC), consistent with professional standards of practice for one Resident (#412), out of a total sample of 29 residents. Specifically, for Resident #412, the facility failed to implement a physician's order for routine dressing changes, as required. Findings include: Review of the facility policy titled, Central Venous Access Device (CVAD) Catheter Dressing Change, dated January 2022, indicated: 2. The IV (intravenous) therapy order for care and maintenance is required. 3. Refer to the IV Order Form for dressing change frequency. Resident #412 was admitted to the facility in December 2023 with diagnoses including urinary tract infection and sepsis. Review of Resident #412's active physician's orders indicated: -PICC: Change dressing Q (quaque, Latin for every) week and measure and document external catheter length, initiated 12/22/23. -PICC: Change dressing PRN (pro re nata, Latin for as needed) if lifting, wet, loose or soiled or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-04 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to implement a physician's order to give phosphate binders (a medication to absorb phosphate from the food you eat) in accordance with the physician's orders for one Resident (#27), who requires dialysis, out of a total sample of 29 residents. Findings include: Resident #27 was admitted to the facility in December 2020 with diagnoses that include hemiplegia and hemiparesis following a cerebral infarction and end stage renal disease. Review of Resident #27's Minimum Data Set assessment (MDS) dated [DATE] indicated Resident #27 scored a 6 out of 15 on the Brief Interview for Mental Status which indicated he/she had severe cognitive impairment and requires partial/moderate assistance for eating, and is dependent for bathing, dressing and hygiene. The MDS also indicated Resident #27 received dialysis treatment. Review of Resident #27's physician's orders indicated the following: -An order dated 10/4/23 Renvela (sevelamer carbonate) powder in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-04 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to provide dental services to one Resident (#75) out of a total sample of 29 residents. Specifically, the facility failed to follow up with the dentist to provide Resident #75 with partial dentures resulting in the Resident not receiving them. Findings include: Review of the facility policy titled Dental Services, dated and revised 10/20/23, indicated the following: -Licensed Nursing staff are responsible for the supervision of and carrying out orders of the attending physician or dentist concerning medication, treatment and oral hygiene as written on the resident's chart and signed. Resident #75 was admitted to the facility in March 2020 with diagnoses including vascular dementia, hemiplegia and hemiparesis and type 2 diabetes mellitus. Review of Resident #75's most recent Minimum Data Set Assessment (MDS) dated [DATE], indicated that Resident #75 had a Brief Interview for Mental Status score of 14 out of a possible 15, which indicated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,824 in federal fines across 1 penalty.
- $8,824 — penalty dated 2024-03-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ALLIANCE HEALTH & HUMAN SERVICES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.8 | -0.8 vs chain |
| Health inspection | 3 of 5 | 3.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 3.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 3.5 | +0.5 vs chain |
The other 7 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ALLIANCE HEALTH INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/14/1999 |
| LUMENT REAL ESTATE CAPITAL LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | since 12/31/2024 |
| BRUNETTI, TAMMY | Individual | CORPORATE DIRECTOR | — | since 03/06/2019 |
| CALKINS, ANDREW | Individual | CORPORATE DIRECTOR | — | since 03/06/2017 |
| CORRIDAN, LINDA | Individual | CORPORATE DIRECTOR | — | since 09/17/2008 |
| GRADY, FRANCIS | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 03/22/2005 |
| GRAY, ALFRED | Individual | CORPORATE DIRECTOR | — | since 03/06/2019 |
| JANISKO, JEROME | Individual | CORPORATE DIRECTOR | — | since 01/25/1999 |
| JENNINGS, MICHAEL | Individual | CORPORATE DIRECTOR | — | since 09/25/2024 |
| JONES, ERIK | Individual | CORPORATE DIRECTOR | — | since 11/26/2018 |
| MOURTZINOS, ARTHUR | Individual | CORPORATE DIRECTOR | — | since 06/19/2014 |
| RILEY, JAMES | Individual | CORPORATE DIRECTOR | — | since 09/20/2006 |
| ROBBINS, CHRISTOPHER | Individual | CORPORATE DIRECTOR | — | since 11/17/1999 |
| ZAMPINE, PETER | Individual | CORPORATE DIRECTOR | — | since 11/30/2016 |
| KEMP, PAUL | Individual | CORPORATE OFFICER | — | since 06/22/2016 |
| LAVALLEE, THOMAS | Individual | CORPORATE OFFICER | — | since 06/22/2016 |
| ALLIANCE HEALTH MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/03/2025 |
| LUCAS, LARISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| MCPHERSON, STEPHANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/03/2025 |
CMS files one row per role, so the 23 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $901K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225651. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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