St. Elizabeth Rehabilitation & Nursing Center
3320 Benson Avenue, Baltimore, MD 21227 · For profit - Limited Liability company · 162 certified beds · (667) 600-2600 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $66,996 in federal fines (most recent 2025-08-29)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (67%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.1% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.3% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.4% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 17.6% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.0% | 2.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 42.5% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 7.7% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.0% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.0% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 34.6% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.3% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 82.5% | 80.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 13.8% | 21.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 6.0% | 9.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.67 | 1.33 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.18 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
64.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 581 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 295 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 64.7%CMS range 61.2–68.7 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 8.3–12.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 4.5–8.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.04 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 162 beds and averages 147.2 residents a day — about 91% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.98 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.87 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.20 on weekdays — 18% thinner on weekends. RN hours go from 1.01 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 67% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 13 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-10-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, review of the facility's investigation reports, and interviews with staff, it was determined that the facility failed to supervise and provide a secure environment for a resident residing in a secure unit. These failures contributed to the resident eloping and placed the resident at increased risk for serious harm. This was evident for 1 (Residents #374) of 3 residents reviewed for elopement. The Maryland Office of Health Care Quality (OHCQ) determined that this concern met the Federal definition of Immediate Jeopardy Past Non-compliance. The findings include: On 10/4/24 at 9:18 AM, the surveyor reviewed the medical record for Resident #374. The review revealed that Resident #374 was admitted to the facility in late 2020 and had a past medical history that included, but was not limited to, vascular dementia , and other abnormalities of gait and mobility. The surveyor reviewed the care plans for Resident #374. A care plan initiated on 11/30/20 stated, that Resident #374 has a diagnosis of dementia and presents with memory impairments.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff and resident it was determined that the facility staff neglected his assigned patients and failed to provide care to them causing identified harm to a resident when the care was refused to be administered. This resulted in psychosocial harm to Resident #2 and was evident during the review of a facility reported incident reviewing documented neglected care of 13 (Residents #2, #29, #33, #39 #40 #30, # 31, #32, #34, #35, #36,# 37, and # 38 ) of 13 residents reviewed during the complaint survey. The findings include: 1. A review on 8/27/25 at 8:45 AM of the facility investigation into the allegation of neglect for Resident #2 revealed allegations that the resident repeatedly requested throughout the nightshift on 7/6/25 assistance for incontinent care. However, according to all available statements, documentation and interviews, staff GNA #7 failed to ever provide that care.Staff ADON # 8 made a statement in the investigation and again on 8/27/25 that the charge nurse from the night shift reported to her on the morning of 7/7/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records and other pertinent documentation, observations, and interviews, it was determined that the facility failed to prevent avoidable falls. This was found to be evident for 1 (Resident #7) out of 2 residents reviewed for accidents during the survey. The fall resulted in actual harm to Resident #7. The findings include:On 8/21/25 at 10 AM, review of Resident #7's medical record revealed the resident was admitted to the facility with diagnosis that included but not limited to dementia, polyarthritis, and contracture of muscle. On 8/26/25 at 11 AM, a review of the admission Minimum Data Set Assessment (MDS), section GG0100 with an Assessment Reference Date of 11/21/24 revealed the resident's Upper extremity (shoulder, elbow, wrist, hand) and Lower extremity (hip, knee, ankle, foot) were impaired on both sides. The resident was dependent for toileting, shower/bathe, dressing and personal hygiene. On 11/21/24 the MDS 3.0 Section C - Cognitive Patterns revealed A Brief Interview for Mental Status (BIMS) was conducted. The staff assessment for mental status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility failed to ensure that refrigerated food items were consistently labeled and dated with preparation and expiration dates to maintain sanitary storage conditions and prevent the potential for serving unsafe food. This deficient practice was identified during the initial and follow-up tours of the kitchen during the recertification survey. The findings include: On 02/19/2026 at 7:52 AM, during the initial tour of the kitchen, the surveyor met with Dietary Technician (Staff #32). At 8:03 AM, during observation of the walk-in refrigerator identified by Staff #32 as grocery storage, the surveyor observed eight bags of cabbage without labels or dates, one mixed tray of carrots and cabbage that was unlabeled and undated, two trays of sliced tomatoes without labels or dates, and two bags of carrots with a Best Used By January 27, 2026 date. When interviewed, Staff #32 stated that unlabeled groceries were usually prepared the same day or the day before and acknowledged that they should have been dated. Regarding the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, it was determined that the facility failed to provide respiratory care services for residents that meets professional standards. This was evident for 6 residents (Resident #161, #121, #162,#118, #160, and #2 ) out 9 reviewed for respiratory services during the annual survey. The findings Include:1) On 02/19/2026 at 9:29 AM, during the initial tour of the facility, Resident #161 was observed lying in bed receiving oxygen via nasal cannula. The oxygen concentrator was set at 4.5 liters per minute (LPM). On 02/19/2026 at 11:30 AM, review of the resident's electronic health record (EHR) revealed no active physician order for oxygen therapy or oxygen flow rate. An order dated 02/18/2026 stated: Change, Date & Initial O2 tubing & Humidifier bottle weekly & PRN every night shift every Wed for Infection Prevention. No order specifying oxygen flow rate was identified at that time. On 02/19/2026 at 1:35 PM, review of the hospital Discharge summary dated [DATE] revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure that food was served to residents at an appropriate and palatable temperature to ensure quality and safety. This deficient practice was identified during test tray observation on 1 (second floor) out of 2 floors during the facility's recertification survey.The findings include:On 02/19/2026 at 8:40 AM, during an interview, Resident #63 reported that food was consistently cold when delivered to his/her room.On 02/19/2026 at 9:50 AM, during an interview, Resident #92 stated that meals were cold and stale upon delivery.On 02/24/2026 at 11:09 AM, the surveyor conducted an observation of the lunch tray line for the first floor. Dietary Aide Staff #19 was observed plating meals for residents dining in the main dining room.On 02/24/2026 at 11:44 AM, the surveyor inquired regarding the service schedule for residents who preferred to dine in their rooms. Dietary Aide Staff #19 stated that she would begin preparing those trays only after completing meal service for residents in the dining room.On 02/24/2026 at 11:52 AM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to ensure that residents and/or their representatives were provided with written notice of hospital transfer and information regarding the facility's bed-hold policy. This was found evident for 2 (Residents #14 and #5) out of 2 residents reviewed for hospitalization during the facility's recertification survey. The findings include: On 02/23/2026 at 12:59 PM, review of Resident #14's electronic health record revealed that the resident was transferred to the hospital on [DATE] with diagnoses of anemia and altered mental status.On 02/23/2026 at 1:58 PM, a review of the resident's clinical record was conducted to determine whether the facility had provided and documented written notice of the hospital transfer and the facility's bed-hold policy to the resident and/or responsible party. The record did not contain documentation of a notice of transfer.On 02/23/2026 at 2:40 PM, review of Resident #5's electronic health record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews it was determined that the facility failed to develop and/or update the comprehensive care plan to include oxygen therapy. This was evident for 1 (Resident #2) out of 5 residents observed for respiratory care during the annual survey. A care plan is a simple written plan that explains how to take care of a resident's health and daily needs. It lists what the resident needs help with, what their goals are, and what caregivers should do to help them. It makes sure everyone helping the resident knows the same plan so the care stays organized and consistent. The findings include: On 02/19/2026 at 8:21 AM, an observation of Resident #2 revealed that the resident was receiving oxygen therapy. On 02/19/2026 at 10:13 AM, record review revealed Resident #2 had an active physician's order for oxygen. Further review of the comprehensive care plan revealed no goals, or interventions addressing oxygen therapy, including administrations, monitoring or safety precautions. On 02/24/2026 at 8:58 AM, an interview with the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, it was determined that the facility failed to accurately and completely document a resident's pain as ordered by the physician. This was evident for 1 (Resident #119) of 1 resident reviewed for pain management. The findings include: On 02/24/2026 at 9:29 AM, a review of the resident #119's medical records revealed an order that stated, Has the elder experienced pain during the last 8 hours. If yes, complete a progress note. On 02/24/2026 at 9:45 AM, a review of the resident's treatment administration record (TAR) for January and February of 2026 revealed an assessment task that stated Has the elder experienced pain during the last 8 hours. If yes, complete a progress note. The task documentation revealed several assessments that indicated the resident had pain. On 02/24/2026 at 10:04 AM, a review of the resident's progress notes failed to reveal any documentation related to the resident's pain assessment. On 02/24/2026 at 10:25 AM, during an interview with the Director of Nursing (DON), she stated that her expectation of the nursing staff was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews with facility staff, it was determined that the facility failed to ensure residents were served meals according to the predetermined menu that incorporated resident preferences. This was evident for three residents (Residents #2, #63, and #163) out of four residents reviewed for concerns related to the food menu during the facility's recertification survey. The findings include:On 02/19/2026 at 8:14 AM, during the initial tour of the facility, Resident #2 stated that the meal served did not match the meal ticket. The surveyor observed a hard-boiled egg, a piece of ham, and bread on the resident's plate. The resident's meal ticket indicated juice, oatmeal, scrambled eggs, bacon, cranberry orange muffin, fruit, milk, and coffee.On 02/19/2026 at 8:40 AM, during the continued tour, Resident #63 stated that he/she was not receiving pre-ordered meals due to unavailability of the meals ordered. When asked how long this had been occurring, the resident stated it had been for a while.On 02/20/2026 at 7:20 AM, a review of the day's lunch…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-29 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined the facility staff failed to identify and provide needed care and services by 1) failing to respond timely when residents activated their call bells for assistance, and 2) failing to provide Gastrostomy Tube site care. This was evident for 1 (Resident #5) of 17 residents reviewed for Quality of Care during the complaint survey.The findings include:1) Complaint 2592016 was reviewed on 8/26/25 at 9:00 AM. The complaint included but was not limited to allegations that on numerous occasions staff failed to respond for over an hour after residents activated their call bells for assistance. This concern was confirmed with the complainant during a telephone interview on 8/26/25 at 9:03 AM.On 8/27/25 at approximately 8:00 AM, the Administrator was asked to provide the surveyors with the call bell logs. Review of 3rd floor call bell logs for a 1-week period from 8/1/25 - 8/7/25 revealed 114 occasions in which resident call bells were ringing for more than 30 minutes. On 31 of the 114 occasions staff failed to answer the call bells for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined the facility staff 1) failed to determine on admission if a resident had an advance directive and provide information about the right to formulate an advance directive; and 2) failed to identify a primary decision-maker for a resident determined not to have decision-making capacity. This was evident for 1 (Resident #5) of 17 residents reviewed for Quality of Care and Treatment during the complaint survey. The findings include:1) Resident #5's medical record was reviewed on 8/25/25 at 12:30 PM. An admission BIMS (Brief Interview of Mental Status) cognitive screening tool dated 5/25/25 revealed Resident #5 score was 14. A score of 13-15 is categorized as cognitively intact. The admission Record revealed the resident was his/her own Responsible Party. The section of the admission record titled, Advance Directive was blank.No documentation was found in the resident's medical record to indicate the facility staff determined if Resident #5 had an Advance Directive on admission, that they informed the resident of his/her right to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record and statement from Staff # 13, the facility failed to notify Responsible party after the Resident fell on 8/23/24. This was evident for 1 (Resident # 21) out of 1 resident reviewed during the complaint survey. Findings include:On 8/23/24 Resident #21 was lowered to the floor by Staff # 13. Resident #21 was assessed and put back to bed. The Resident's daughter came to visit and noticed he/she was slumped to the left side of wheelchair and left ankle was swollen. Resident # 21 had a history of blood clots and asked that resident be checked for blood clots and have his/her left lower ankle be x-rayed. On 8/25/24 Lower left ankle was x-rayed and venous doppler was done. Results were the same as before, mild degeneration changes done on 8/26/24. On 8/26/24 Resident #21 could not stand or put pressure on his/her foot. The Resident was sent out 911 to hospital on 8/26/24 and noted to have a left hip fracture. The Resident had it repaired and was sent back to facility.The Responsible party was not notified of the fall that occurred until 8/26/24 when she went to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · D2025-08-29 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with resident, staff and review of the grievance process it was determined that the facility failed to give adequate responses to grievances presented by a resident/family regarding an allegation of neglect. This was found evident in the review a facility reported incident of neglect that was also a reported grievance from Resident #2 reviewed during the complaint survey.The findings include:A review of the medical record for Resident #2 on 8/28/25 at 8:25 AM revealed admission to the facility in June of 2025 for therapy and antibiotics. On the nightshift of 7/6/25 into 7/7/25 Resident #2 put on their call-light repeatedly asking for help to be changed out of a soiled brief. According to a grievance form completed by Resident # 2's family on 7/9/25, GNA #7 failed to provide any activities of daily living on the night shift for Resident #2. According to the response and resolution on the form the employee was terminated, however, there is nothing noted that there was follow up with the family or the resident. Resident #2 was interviewed on 8/28/25 at 8:42 AM.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews it was determined the facility staff failed to report incidents within required timeframes. This was evident for 2 (#21 and #2) of 12 residents reviewed for neglect and 2 (#15 and #4) of 6 residents reviewed for abuse during the complaint survey. The findings include:1) On 8/23/24 Resident #21 was lowered to the floor by staff # 13. Resident #21 was assessed and put back to bed. The Resident's daughter came to visit and noticed the resident was slumped to the left side of wheelchair and left ankle was swollen. Resident # 21 had a history of blood clots and asked that resident be checked for blood clots and have his/her left lower ankle be x-rayed. On 8/25/24 Lower left ankle was x-rayed and venous doppler was done. Results were the same as before, mild degeneration changes done on 8/26/24. On 8/26/24 resident could not stand or put pressure on foot. Resident was sent out 911 to hospital on 8/26/24 and noted to have a left hip fracture. It was repaired and the resident was sent back to facility. Responsible party was not notified of the fall that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview with facility staff it was determined that the facility staff failed to thoroughly investigate allegations of abuse and neglect. This was evident for 2 (Residents #15 and #4) of 6 residents reviewed for abuse and for 1 (Resident #2) of 12 residents reviewed for neglect during the complaint survey. The findings include:1) On 8/26/25 at 11:31 AM, a review of a facility’s self-reported incident, 347659, alleged that Resident #15 reported an allegation of possible sexual abuse to a family member, who then reported the allegation to the facility staff. The facility’s investigation documented that staff became aware of the incident on 11/16/24 at 3:00 PM. The facility’s follow-up investigation report on 11/21/24 documented that Resident #15 was moderately cognitively impaired and resided on the memory care unit. The self-report further documented that Resident #15 was interviewed by the DON (Director of Nurses) and there were no witnesses to the allegation. The facility’s investigation concluded that the allegation of sexual abuse was not verified,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation and interview it was determined that the facility failed to complete accurate assessments of a resident related to the Brief interview of mental status (BIMS) assessment completed on the minimum data set (MDS). This was evident for 1 of 5 residents (Resident #2) reviewed during the complaint survey. The findings include:The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure that each resident receives the care they need. BIMS (mandatory, cognitive screening tool used in long-term care facilities to identify and monitor cognitive changes in residents upon admission and periodically thereafter)Review of the medical record for Resident #2 on 8/28/25 at 8:25 AM revealed that on admission to the facility in 2025, the resident signed the admission contract and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff it was determined that the facility failed to develop a comprehensive resident-centered care plan regarding the resident's pertinent diagnosis. This was evident for 1(Resident #5) of 17 residents reviewed for Quality of Care and for 1 (Resident #2) of 6 residents reviewed for Abuse during the complaint survey.The findings include:A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care.A PEG (percutaneous endoscopic gastrostomy) tube is a thin, flexible tube inserted through the skin and into the stomach. It provides a direct route for administering food, fluids, and medications and is used in patients who cannot swallow safely.1) Resident #5’s medical record was reviewed on 8/25/25 at 12:30 PM. The Resident’s diagnoses included but were not limited to: Dysphagia (swallowing disorder) with a history of pneumonitis (inflammation of the lungs) due to inhalation of food and vomit, Pulmonary fibrosis (scar tissue in the lungs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to clean and change the brief of an incontinent resident. This was evident for 1 resident (Resident # 6) out of 5 residents reviewed during the complaint survey.Findings include:On 8/26/25 at 1:58 PM an investigation was done for Resident # 6 who complained about not being changed on a regular basis. According to the medical record, the resident is incontinent of bowl and bladder. The GNA Kardex is a record of what is being done for the resident. The GNA Kardex indicated the resident had not been changed on the following days:On June 2025 documentation states the nursing staff did not change Resident on the following:Day shift 6/2/25, 6/7/25, 6/8/25, 6/9/25, 6/16/25, 6/22/25Evening shift 6/1, 2, 3, 4, 5, 7, 8, 9, 10, 11, 12, 13, 16, 17, and 29Night shift 6/1, 3, 4, 6, 8, 9, 10, 11, 12, 15.July 2025 documentation states the nursing staff did not change Resident on the following:Day shift: 7/4, 14, 25, 28Evening shift: 7/2, 5, 14, 30August 2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interviews it was determined the facility staff failed to ensure that Resident #25's personal hygiene needs were adequately met by offering and providing showers as scheduled. This was evident for 1 (Resident # 25) of 4 residents reviewed during the survey process. The findings include:On 8/28/25 9:30 AM review of complaint 347660 alleged that Resident #25's did not receive showers in the month of December 2024.The MDS is a federally mandated assessment tool that helps nursing home staff gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need.Review of Resident #25's most recent MDS completed on 1/30/25, revealed that s/he is maximal assistance for bathing. The Brief Interview for Mental Status (BIMS) revealed a score of 13 indicating adequate cognitive ability.Further review of Resident #25's shower schedule which is every Wednesday and Saturday, as well as the Geriatric Nursing Assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, the facility failed to monitor a resident's hydration and nutrition status resulting in the resident's change in condition that led to the resident being transferred to the local hospital to be treated for dehydration. This was evident for 1 (Resident #17) of 3 residents reviewed for neglect during a complaint survey. The findings include:On 8/25/25, the surveyor reviewed complaint 347682/MD00215742 which alleged that facility staff members failed to offer water to Resident #17 leading to the resident being transferred to the local hospital for emergency services. Review of Resident #17's medical record on 8/25/25 at 12:39pm revealed that the resident had a change in condition on 3/6/25. The resident was unable to speak, and his/her eyes were unfocused. Facility nursing staff assessed the resident, treated the resident with supplemental oxygen, and received orders to start an IV with a saline solution. Facility nursing staff were unable to establish the IV and the resident was transferred to the local hospital for treatment. Continued…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview it was determined the facility staff failed to maintain the medical record in the most complete and accurate form for a Resident. This was evident for 1 (Resident #7) of 2 residents selected for review during the survey process.The findings include:A medical record is the official documentation for a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate.On 8/21/ 25 at 10 AM a review of Resident # 7's electronic medical record revealed a physician order for PT to evaluate wheelchair and positioning on 12/2/24.On 8/26/25 at 10 AM an interview with the Director of Physical Therapy (PT) revealed that he could not confirm or deny that the evaluations occurred. The information was not available in the electronic medical record.On 8/28/25 at 1:30PM , in an interview with the Director of Nursing confirmed the facility staff failed to maintain the medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, it was determined that the facility failed to maintain clean carpets. This was found to be evident in many carpeted areas of the facility. The findings include: On 09/30/24 at 08:38 AM, the surveyor walked into room [ROOM NUMBER] and observed that the floor was sticky, and shoes were sticking to the carpet. During an observation on 10/01/24 at 09:19 AM, the surveyor noted sticky carpet in room [ROOM NUMBER]. During an interview with the Maintenance Director on 10/4/24 at 02:03 PM, the surveyor asked about the sticky carpets and floors. The Maintenance Director replied that the floors get sticky when staff use too much cleaning solution ratio to water. He later provided a Staff Education sign in sheet where employees were educated on proper dilution of chemicals to water for floor cleaning. A record review of the facility web based work orders from Technology Enhanced Learning and Science (TELS) log on 10/10/24 at 08:50 AM, revealed many requests for carpet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-16 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of a facility reported incident and interview with staff, it was determined that the facility failed to report the results of an alleged abuse investigation within five working days to the Office of Health Care Quality. This was evident for 4 (Resident #375, #29, #72, and #223) out of 12 residents investigated for abuse during the annual and complaint survey. The findings include: 1.On 10/9/2024 at 8:58AM, the Surveyor reviewed Resident #375's facility reported incident of alleged abuse which occurred 11/28/2023. Additional review of the facility reported incident revealed that the facility initiated an investigation and submitted a self-report on 11/29/2023 to the Office of Health Care Quality. The final investigation report was completed and submitted to the Office of Health Care Quality on 12/12/2023. On 10/10/2024 at 1:15PM, the Surveyor conducted an interview with the Director of Nursing (DON) #2 and confirmed that the final investigation report was not submitted to the Office of Health Care Quality within five working days of the incident. 2. On 10/03/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews with facility staff, it was determined the facility failed to identify the responsible party (RP) and notify them of changes. This was evident for 3 (Resident #382, #66, and #101) out of 57 residents reviewed for resident rights during the facility's annual and complaint survey. The findings include: 1. On 10/10/24 at 7:14 AM, the surveyor reviewed Resident # 382's medical record. The review revealed that Resident #382 was admitted to the facility in 2021 and had a past medical history that included, but not limited to, congestive heart failure, hypertension, paroxysmal atrial fibrillation, and altered mental status. Further review revealed on 2/23/24 at 9:35 AM, the Unit Manager, Staff #36 wrote a progress note that stated Resident #382 is alert and oriented with some confusion noted. The note further clarifies that Resident #382 remains his/her own health care decision maker at this time. A decisional capacity evaluation was performed by Psychologist Staff #38 on 3/38/24 at 12:22 PM. The evaluation determined that Resident #382 did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews it was determined that the facility failed to inform in advance of treatment changes. This was found evident for 1 (Resident #382) out of 18 residents reviewed for rights during the complaint portion of the annual survey. The findings include: On 10/10/24 at 7:14 AM, the surveyor reviewed Resident # 382's medical record. The review revealed that Resident #382 was admitted to the facility in 2021 and had a past medical history that included, but not limited to, congestive heart failure, hypertension, paroxysmal atrial fibrillation, and altered mental status. On 2/23/24 at 9:35 AM, the Unit Manager Staff #36 wrote a progress note stated Resident #382 is alert and oriented with some confusion noted. The note further clarifies that Resident #382 remains his/her own health care decision maker at this time. The surveyor next reviews an order written on 3/7/24 for a new medication Semaglutige 0.25mg injection weekly for diabetes control. The surveyor was unable to find documentation in the medical record that Resident #382 was informed that a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews with facility staff, it was determined that the facility failed to provide the residents ' care with privacy and dignity when providing medications and administering care. This was found to be evident for 3 (Resident #111,114 and #143) out of 5 residents during medication administration. The findings include: Registered Nurse (RN) #20 was observed during medication administration, on October 3, 2024 at approximately 8:00 AM. It was observed that he did not close the patient door or draw the room divider curtain when he assessed the resident, provided treatments, and administered medication. This was observed while Registered Nurse #20 provided care to residents # 111, 114, and 143. An interview with RN #20 was conducted after the completion of medication administration on October 3, 2024 at approximately 9:20 AM. He stated he usually closes the door during assessments, medication administration, and treatments and was aware that maintaining the residents ' privacy and dignity was facility policy.
- Potential for harm · D2024-10-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews with the residents and staff, it was determined that the facility failed to answer call bells timely to attend to the needs of dependent residents. This was evident for 3 (Resident # 81, #106, and #382) out of 6 residents call history reports reviewed during the annual and complaint survey. The findings include: 1. On 9/30/2024 at 1:30PM, the Surveyor conducted an interview with roommates, Resident #81 and Resident #106 in their room. An interview with Resident #81 revealed that the resident had to wait over an hour last week for staff to answer the call bell and address his/her needs. On 9/30/2024 at 1:35PM, the Surveyor conducted an interview with Resident #106. The resident informed the Surveyor that one night last week, he/she used the call bell for assistance with incontinent care and had to sit and wait for hours before his/her needs were addressed. During an interview conducted with Nursing Home Administrator (NHA) #1 on 10/3/2024 at 7:43AM, the Surveyor was informed that when a resident uses the call bell, the call will be transmitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility investigations, record reviews, interviews, and observations, the facility failed to protect residents from abuse and neglect. This was found to be evident for 2 (Resident #41 and #47) out of 12 residents investigated during for abuse and neglect during the annual and complaint survey. The findings include: During a review of intake #MD00205837 on 10/06/2024 at 1:24 PM, the facility had reported on 5/16/24 that Resident #63 was observed hitting Resident #47 in the face. The facility sent Resident #63 to the hospital for emergency evaluation of behaviors and possible changes to medications. On 10/06/2024 at 1:24 PM, the surveyor reviewed a facility reported incident #MD00205828, dated 5/18/24, that reported Resident #41 was kicked in the face by Resident #63. No injuries were noted, and the residents were immediately separated. During an interview with the Director of Nursing (DON) #2 on 10/07/2024 9:29 AM, the surveyor was told that when Resident #63 first arrived at the facility there had a lot of adjustment problems managing her behavior. Resident #63 has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility investigation, and interviews it was determined that the facility failed to suspend a staff member and prevent potential abuse while an abuse investigation was still being conducted. This was found evident of 1 (Resident #385) out of 12 Residents reviewed for abuse. The findings include: On 10/3/24 at 8:03 AM, the surveyor reviewed Resident #385's medical record. The review revealed a note written on 8/6/24 by Unit Manager (UM) #36 that described Resident #385's Responsible Party (RP) wanted to report that he was informed by a family member that his mom/dad alleged they were beaten up by the staff. Next the surveyor reviewed the facility's investigation into the incident. After interviews, review of Resident #385's assessments and statements, the facility was unable to substantiate the allegation. On review of the Geriatric Nursing Assistance (GNA) #37 employee file, there was no indication the GNA #37 was suspended. On 10/8/24 at 1:42 PM, the surveyor interviewed the Director of Nursing (DON). When asked if the alleged GNA #37 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview with staff, it was determined that the facility failed to ensure the local Ombudsman was notified of a facility initiated resident discharge or transfer. This was evident for 1 (Resident #25) out of 3 residents investigated for hospitalizations during the annual survey. The findings include: On 10/2/2024 at 9:43AM, during review of Resident #25's electronic medical record, the Surveyor discovered that the resident had Physician orders to transfer to the emergency room on 6/19/2024 for evaluation and treatment. The resident returned to the facility on 6/26/2024. Long term care Ombudsmen are advocates for nursing home residents. On 10/3/2024 at 12:00PM, a review of the Admission/Discharge To/From Report for discharges from 6/1/2024 to 6/30/2024, provided to the Ombudsman, did not include Resident #25's discharge to the hospital on 6/19/2024. During an interview conducted with the Director of Nursing (DON) #2 on 10/3/2024 at approximately 12:30PM, the Surveyor requested documentation to show that a copy of the notice of transfer or discharge to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and staff interview it was determined that the facility staff failed to code the resident's status accurately on the Minimum Data Set (MDS) assessment. This was found to be evident for 1 (Resident #63) out of 57 residents reviewed during the annual survey. The findings include: The MDS is a federally mandated assessment tool that helps nursing home staff members gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. During a MDS record review on 09/12/2024 at 08:34 AM, the surveyor noted that Resident #63's current Annual MDS dated [DATE], Section E 0200 Behavioral Symptoms - Presence and Frequency was answered No. However, Resident #63 was noted in the record as having behaviors in the 7 day look back period. During an interview with the MDS Coordinator #15 on 10/02/24 at12:16 PM, the surveyor asked the process…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records, review of correspondences, and interviews with staff, it was determined that the facility failed to have complete, appropriate documentation in the medical record to ensure the discharge needs of a resident were met. This was found evident of 1 (Resident #390) of 3 Residents reviewed for discharges. The findings include: On 10/9/24 at 7:26 AM, the surveyor reviewed Resident #390 ' s medical record. The review revealed Social worker Staff #18 wrote a progress note on 6/28/24 stating that Resident #390 was anticipating returning home with his/her daughter. If further stated that home health equipment had been assessed and the current needed equipment was delivered to the Resident ' s home. The note concludes by stating that Resident #390 will be receiving home health services from an outside company that will include, home health Physical Therapy (PT), Occupational Therapy (OT), Home Nurse, Social Work and Home Health Aide. The discharge information was written in the Resident ' s interdisciplinary team (IDT) discharge form. Home Health Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, it was determined that the facility failed to provide necessary services to maintain good personal hygiene for dependent residents. This was found evident in 1 (Resident #28) out of 3 Residents reviewed for Activity of Daily Living (ADL) cares. The findings include: On 10/3/24 at 8:55 AM, the surveyor observed Resident #28 sitting at the edge of his/her bed and noted the resident was only in a brief for incontinence. At 9:11 AM, the surveyor informed the Geriatric Nursing Assistant (GNA) of the observations. The GNA went to get new briefs and then went into the resident's room. Following the observation the surveyor review Resident #28's medical record. The review revealed that Resident #28 was admitted to the facility in late August 2024. On review of Resident #28's admission functional abilities assessment, Resident #28 was coded as dependent for the ability to bathe self. On 7/7/24 at 7:18 AM, the surveyor asked the Director of Nursing (DON) for shower records for Resident #28. On review of the shower records from 9/8/24-10/7/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews and interviews, it was determined that 1) the facility staff failed to maintain supervision of a resident to minimize the risk for falls. This was evident for 1 (Resident #224) out of 9 residents reviewed for accidents during the annual survey. 2) The facility staff failed to provide treatments according to a Resident ' s plan of care. This was found evident of 1 (Resident #382) out of 4 residents reviewed for pressure ulcers. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. On 10/09/24 at 9 AM, review of complaint MD00192468 revealed that on 10/19/22, Resident #224 sustained a fall when left unsupervised in the shower room. A review of Resident #224's medical record was done on 10/09/24 at 9:30 AM. The review revealed that the resident was admitted to the facility on [DATE] with diagnoses including dementia, impaired balance, history of falls and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, it was determined that the facility failed to post updated staffing information daily. This was found evident in 2 of 12 days observed on the survey. The findings include: On 9/30/24 at 8:08 AM, the surveyor observed that the staffing information posted in the front lobby was dated Friday September 27th. On 10/7/24 at 9:20 AM, the surveyor observed the staffing information posted in the front lobby was dated 10/4/24. The surveyor next asked the front desk personnel who was in charge of posting staffing information. The surveyor was directed to the Staffing Coordinator Staff #25. On 10/7/24 at 9:23 AM, the surveyor interviewed Staff #25. During the interview Staff #25 stated that she was in charge of posting the staffing information. The surveyor reported the two observations in which the last two Mondays the staffing information that was posted was from the Friday before. Staff #25 stated she did not work the weekends and that the nursing supervisor was responsible for updating the staffing information on the weekend. The surveyor next conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility's Controlled Medication Shift Change Log and interview with staff, it was determined that the facility failed to ensure that an account of all controlled drugs was completed. This was found to be evident for 6 out of 14 logs reviewed during medication administration observation. The findings include: According to the National Institute of Health (NIH) a controlled substance are drugs or medications that possess the potential for being misused and are considered to be substances that have a substantially high risk of resulting in substance use disorder. A Controlled Medication Shift Change Log is a form that is used to document that an account for all controlled medications was completed for each shift change. The count of the controlled medications is completed by 2 licensed nurses. During an observation of the [NAME] medication cart conducted on 10/04/2024 at 11:25 AM, the Surveyors and Licensed Practical Nurse (LPN) #11 reviewed 14 Controlled Medication Shift Change Logs. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews it was determined that the facility failed to: 1) maintain a safe and effective system for securing medication and treatment supplies and 2) properly store and dispose of medications. This was found to be evident for 1) 3 out of 10 medication carts and 2) 2 of 2 medication storage rooms observed during the annual survey. The findings include: 1a. During a tour of the 2nd floor nursing unit conducted on [DATE] at 5:55 AM, this Surveyor observed a medication cart labeled 210-218 unlocked. The Surveyor was able to open each medication drawer that had labeled medications packets with the resident's name and room number, insulin pens, in-house liquid medications, eye drops and inhalers. Insulin is a naturally occurring hormone your pancreas makes that's essential for allowing your body to use sugar (glucose) for energy. If your pancreas doesn't make enough insulin or your body doesn't use insulin properly, it leads to high blood sugar levels (hyperglycemia). This results in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0772 — isolatedHave an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, it was determined that the facility failed to have a system in place that assured accurate entry was completed to enable the ability for laboratory specimens to be processed by an outside company. This was found evident in 5 out of 8 laboratory samples reviewed for Resident #28. The findings include: On 10/3/24 at 2:30 PM, the surveyor reviewed Resident #28's laboratory results. On 9/3/24 Resident #28 was ordered to have blood samples for a Comprehensive Metabolic Panel (CMP), Lipid Panel, Complete Blood Count (CBC) with differential, and a stool sample for Clostridioides difficile (C-diff). On review of the results a note was written by an outside laboratory company that stated, blood samples rejected/canceled due to wrong date of birth (DOB) on the specimen tubes. Confirmed the DOB with the Nurse but the date was not changed. It further stated the wrong DOB was on the specimen cup with the stool sample by the nurse and was also rejected/canceled. Next the surveyor reviewed the blood lab result for a CBC with diff for 9/23/24. The comment was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, it was determined that the facility failed to properly store food in a manner that maintains professional standards of food service safety. This practice had the potential to affect all residents eating food prepared by the facility's kitchen. The findings include: On 10/01/2024 at 9:45 AM the Surveyors and the Certified Dietary Manager (CDM) #8 conducted an initial tour of the kitchen. The Surveyors and the CDM #8 observed the following: in the walk-in freezer there was 1 frozen pork loin that was partially unwrapped that appeared to have freezer burn and was undated and a partial package of Polish Pork sausage that was in an opened plastic bag and was undated. In the walk in refrigerator there were 9 packages of bologna that had an expiration date of 9/29/2024 and no internal thermometer. In the dry storage room there were 3 boxes of bananas with the fruit wrapped in plastic and condensation inside the bags and on the bananas, and 9 boxes of Baker's Source [NAME] Cake Mix that did not have an expiration date. An interview was conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews it was determined that the facility failed to ensure the staff sanitized medical equipment between residents. This was found to be evident for 4 out of 5 residents (Residents #111, #424, #426, and #114) observed for infection control. The findings include: During an observation of the medication administration conducted on 10/03/2024 at approximately 10:15 AM, the surveyor observed Registered Nurse (RN) #20, remove the upper arm blood pressure cuff from the monitor and thoroughly clean it with a disinfectant wipe. He obtained Resident #111's blood pressure and returned the cuff to the monitor without sanitizing the cuff or the monitor. RN# 20 was observed on 10/03/2024 at approximately 10:30 AM, obtaining blood pressure for Resident #424. He did not sanitize the blood pressure cuff and monitor before or after he obtained #424's blood pressure. RN #20 then proceeded to the next Resident #114's room on 10/03/2024 at approximately 10:45 AM where he obtained their blood pressure. The blood pressure cuff and monitor were not sanitized before or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-31 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews with staff and medical record reviews the facility failed to send out written notices to the responsible party for Resident numbers 123, 5, and 81 when discharged to the hospital . This was evident for 3 out of 3 residents transfered to the hospital. The findings include: 1. On 8/2/19 Resident # 123 got up in the middle of the night to use the bathroom. The resident stated after using the bathroom she /he attempted to wash his/her hands and lost his/ her balance and fell to the floor. Resident #123 experienced pain on the right side od body. She/he was sent to the hospital and diagnosed with a fracture of the right hip and underwent surgery. The resident was sent back to the nursing home on 8/4/19. According to nursing notes, Resident #123 does not ask for help when she /he wants to get up, and has an unsteady gait. On 9/27/19-10/18/19 Resident #123 was sent to the hospital with complaints of dizziness and weakness on the right side. The resident diagnosed with a stroke. The resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, medical record review and resident and staff interview it was determined the facility failed to ensure that fingernails were kept trimmed for Resident #2. This was evident for 1 of 3 residents reviewed for Activities of Daily Living (ADLs) during the survey. The findings include: On 10/28/19 at 2:17 PM Resident #2 was noted to have a contracted right hand with long fingernails. When asked if she liked her nails long, she stated, No. On 10/31/19 beginning at 11:30 AM the Care Plan for Resident #2 was reviewed. Included in the Care Plan was a Focus area stating, The resident has an ADL self-care performance deficit . According to https://www.elderlawanswers.com/activities-of-daily-living-measure-the-need-for-long-term-care-assistance-15395: .The long-term care community measures personal needs by looking at whether an individual requires help with six basic activities that most people do every day without assistance, called activities of daily living (ADLs). This includes the ability to perform personal hygiene tasks such as trimming the fingernails. According…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$66,996 in federal fines across 2 penalties.
- $50,655 — penalty dated 2025-08-29
- $16,341 — penalty dated 2024-10-16
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to VIERRA COMMUNITIES — 3 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.3 | -0.3 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 2 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| VUCICH, DEREK | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF | since 12/01/2024 |
| BANGURA, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/10/2025 |
| VUCICH, JOSEPH | Individual | TRUSTEE OF THE SNF | since 12/01/2024 |
| VUCICH, LOIS | Individual | TRUSTEE OF THE SNF | since 12/01/2024 |
| JOSEPH L. VUCICH DYNASTY TRUST | Organization | ADP OF THE SNF | since 12/01/2024 |
| PARKWAY FINANCIAL AND ACCOUNTING SERVICES LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| SCHIAVI WALLACE & ROWE PC | Organization | ADP OF THE SNF | since 12/01/2024 |
| ST. ELIZABETH PROPCO HOLDCO LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| ST. ELIZABETH PROPCO LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| THE WRIGHT GROUP CONSULTING, LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| KHAN, SUNNIYA | Individual | ADP OF THE SNF | since 03/10/2025 |
CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215044. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.