Carriage Hill Bethesda
5215 Cedar Lane, Bethesda, MD 20814 · For profit - Limited Liability company · 108 certified beds · (301) 897-5500 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- about 22% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.2% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 1.6% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 18.1% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.5% | 22.2% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 8.1% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.4% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.3% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.5% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.1% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.2% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 76.2% | 80.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.7% | 21.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.5% | 9.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.79 | 1.33 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.88 | 1.20 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 496 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 44.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 217 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.55 therapist hours per resident per day in 2026Q1 — more than 85% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.8%CMS range 55.6–63.0 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 7.3–11.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 44.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 36.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 94.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.0%CMS range 5.5–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.07 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 108 beds and averages 104.6 residents a day — about 97% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 4.15 on weekdays — 15% thinner on weekends. RN hours go from 0.88 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 10 most serious are shown; the remaining 33 are one tap away and print in full.
- Potential for harm · Dcited before2026-03-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that a resident's right to make his/her own decisions, including the right to participate in and direct his/her personal and financial affairs, and the right to refuse services, was honored. The facility also failed to obtain the resident's consent prior to submitting a Medicaid application and inaccurately represented the resident's decision-making capacity. This deficient practice was identified for 1 of 1 resident (Resident #69) reviewed for resident rights.Findings include: During an interview conducted on 3/24/25 at approximately 11:00 AM with Resident #69 and the resident's daughter regarding complaint #2719381, Resident #69 stated that he/she had previously informed the social worker that he/she did not want to apply for Medicaid and planned to return home. The resident and the resident's daughter further stated that the facility submitted a Medicaid application without the resident's knowledge or consent. Resident #69 stated, I don't know how they could do that without my information and my permission.During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews with residents and facility staff it was determined the facility failed to ensure that residents' call lights used to notify staff that assistance is needed were within reach. This was found to be evident for 3 (#60, #107, # 67) of 105 residents observed during the initial tour conducted during the facility's annual Medicare/Medicaid survey.Findings include:Screening and observation rounds were conducted on the second unit hallway on 3/18/26 at 8:15 AM and the following concerns were identified:Resident # 60 was observed in the resident's room, and the resident call light was observed on the floor at 8:20AM. The nurse (staff # 12) was notified at this time and came into the room and picked up the call light off the floor.Resident #107 and #67 were observed in their room. Resident #67s call light was on the floor and resident #107's call light was hanging from the top of the bed onto the floor, out of reach of the resident.Both residents #107 and #67 complained of pain. The nurse (staff # 12) who came into the room to retrieve the call bells and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0563 — failed to protect the right to visitors — isolatedHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure residents were permitted to receive visitors at any time in accordance with resident rights, by imposing facility-wide visiting hours. This deficient practice had the potential to affect all residents residing in the facility.Findings include: On 3/23/26 at approximately 7:30 AM, during entrance into the facility, a sign was observed taped to the glass entrance door which read, Sorry for the inconvenience, visiting hours have ended Monday-Sunday (8:00 AM-8:00 PM) All holidays 9:00 AM-5:00 PM. This signage indicated the facility imposed restricted visiting hours, limiting visitation outside of the posted times.During an interview on 3/23/26 at 7:50am, the Administrator (Staff #1) stated residents are allowed visitors at any time and reported being unaware of the origin of the posted sign.During interviews on 3/23/26 at approximately 11:00 AM, multiple residents confirmed the posted visiting hours reflected the facility's current practice for visitation.During an interview on 3/23/26 at 1pm, Receptionist (Staff #41)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record reviews, it was determined that facility staff failed to:1. Honor residents' rights to file grievances anonymously, and failed to provide blank Grievance forms in prominent locations throughout the facility. This was evident for 4 (#4, #25, #74, #83) out of 6 residents from 3/23/26 Resident Counsel meeting.2. Ensure that residents were provided with prompt follow-up responses to their grievances. This was found to be evident for 1 (Resident # 55) of 2 residents reviewed for care concerns during the facility's annual Medicare/Medicaid survey.Findings include:1. During a facility tour on 3/19/26 at 9:40 AM, it was observed that the facility did not post blank grievance forms to be made available in prominent areas. In an interview on 03/20/26 at 9:35 AM, the Administrator stated that a 24/7 care concern line is available for residents to report grievances via a voicemail system. However, the facility's corporation handled the care concern line concerns; the Administrator could not know for sure how concerns were circled back to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure psychotropic medication use was supported by a clear, appropriate, and documented clinical indication in accordance with professional standards of practice. This deficient practice was identified for 1 (#21) of 5 residents reviewed for unnecessary medications.Findings include: A review of the medical record for Resident #21 was conducted on 03/23/2026 at approximately 1:00 PM. The review revealed a physician's order dated 03/16/2026 for Seroquel (quetiapine) 75 mg by mouth at bedtime (administered as one 50 mg tablet and one 25 mg tablet). Seroquel is an antipsychotic medication commonly indicated for the treatment of conditions such as schizophrenia and bipolar disorder.Further review of the medical record revealed the documented indication for use as psychotic symptoms. This entry did not reflect a specific, diagnosed condition and did not constitute a clinically appropriate or sufficient indication to support the use of an antipsychotic medication.An interview was conducted on 03/23/2026 at approximately 2:13 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, it was determined the facility staff failed to ensure alleged abuse/neglect is reported initially no later than 2 hours to the regulator agency Office of Health Care Quality (OHCQ) after the facility's staff was made aware. This was found evident in 1 (Resident #117) out of 16 residents reviewed for abuse/neglect during an annual survey. The findings include: An interview conducted on 03/25/26, at 10:55 AM with the Administrator regarding a Facility Reported Incident #2807275 involving Resident #117. According to the Administrator, Resident #117 was allegedly hit on the back by Wound Nurse Staff #38 on 03/17/26. The Administrator stated that facility staff became aware of the incident at approximately 1:00 PM that day. The matter was subsequently reported to the Office of Health Care Quality (OHCQ) on 03/17/26, at 3:16 PM.A review of the facility's Facility Report Incident file on 3/25/26 at 1:12 PM revealed several concerns regarding this incident involving Resident #117. According to the Administrator's interview statement of 3/17/26, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and staff interview, the facility failed to ensure that a resident received the planned breakfast meal and/or was provided an alternative meal or nutritional supplement after the original meal was not consumed. This deficient practice had the potential to result in inadequate nutritional intake for 1 (Resident #21) of 1 residents reviewed for nutritional status.Findings include: On 03/18/2026 at approximately 9:00 AM, during a breakfast meal observation, Resident #21 was observed propelling herself/himself in a wheelchair in the hallway. At that time, the resident's meal tray was observed on the bedside table inside the resident's room. The resident's plate was noted to be on the floor with oatmeal and eggs spilled. The amount of food observed on the floor indicated the meal had not been consumed.Review of the medical record revealed Resident #21 was cognitively impaired and had experienced recent weight loss, placing the resident at increased risk for inadequate nutritional intake.At the time of the observation, the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, the facility and facility pharmacy services failed to identify incorrect indications/reasons for medications being administered. This was evident for 1 (#50) of 8 residents reviewed for medications during the annual survey. The findings include: During review of Resident #50's March 2026 Medication Administration Record (MAR) on 03/19/2026 at 10:30 AM revealed that on 03/09/2026 the physician ordered Depakote Oral Tablet Delayed Release 250 MG (Divalproex Sodium) Give 1 tablet by mouth two times a day for seizures and on 03/26/2025 the physician ordered Lamotrigine Oral Tablet 25 MG Give 4 tablet by mouth one time a day for epilepsy. Further review of Resident #50's medical records revealed that resident has no history or current medical condition / diagnosis of seizures or epilepsy. During an interview on 03/19/2026 at 12:30 PM staff #2 stated, (The resident) Does not have epilepsy or seizures and there is nothing in the medical file that states he/she ever had a history of epilepsy or seizures. Staff #2 also stated, I will let the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to ensure the consultant pharmacist identified and reported an irregularity related to an inaccurate and incomplete medication order. This deficient practice was identified for 1 (#21) of 5 residents reviewed for pharmacy services.Findings include: A review of the medical record for Resident #21 was conducted on 03/23/2026 at approximately 1:00 PM. The review revealed a physician's order dated 03/16/2026 for Seroquel (quetiapine) 75 mg by mouth at bedtime, to be administered as one 50 mg tablet and one 25 mg tablet.Further review revealed the documented indication for use as psychotic symptoms. This entry was nonspecific, did not reflect a diagnosed clinical condition, and did not constitute an appropriate or sufficient indication for the use of an antipsychotic medication, representing an irregularity in the medication order.On 03/23/2026 at approximately 2:13 PM, the Psychiatric Nurse Practitioner (Staff #10) stated during interview that the indication had been entered incorrectly in the electronic medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to ensure a resident was free from unnecessary medication. This was evident for 1 (#132) of 5 residents reviewed for unnecessary medications during the annual survey. The findings include:A review of Resident #132's medical record on 03/26/2026 at 12:45 PM revealed that on 12/18/2025 the physician ordered Colace Oral Capsule 100 MG (Docusate Sodium) Give 1 capsule by mouth two times a day for constipation and on 12/22/2025 the physician ordered Colace Oral Capsule 100MG (Docusate Sodium) Give 1 capsule by mouth every 12 hours for Constipation. Review of January 2026 Medication Administration Record (MAR) revealed that Resident #132 received Colace on:01/01 once on day shift twice on evening shift01/03 twice on day shift and twice on evening shift01/04 twice on day shift01/05 once on day shift and twice on evening shift 01/06 twice on evening shift 01/07 twice on day shift and twice on evening shift 01/08 twice on day shift During an interview on 03/26/2026 at 1:00 PM with staff #2, Resident #132's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · D2026-03-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident medical record review and interview, it was determined that the facility failed to ensure that medications were administered as ordered. This was evident for 1 (#50) of 1 resident reviewed for significant medication errors during the annual survey. The findings include:1.During review of Resident #50's medical record on 03/23/2026 at 9:10 AM revealed that on 10/06/2025 the physician ordered Acetaminophen Oral Tablet 500 MG (Acetaminophen) give 2 tablet by mouth every 8 hours as needed for moderate pain do not give more than 3g within 24 hours. On 02/19/2026 the physician ordered Tylenol Extra Strength Oral Tablet 500 MG (Acetaminophen) give 2 tablet by mouth three times a day for pain. Review of March 2026 Medication Administration Record revealed Resident #50 received the 3 times a day Acetaminophen and received as needed Acetaminophen totaling 4000 mg which exceeds 3g (3000 mg) on 03/05 and 03/17. During an interview on 03/23/2026 at 10:00 AM with staff #2, Resident #50's March 2026 Medication Administration Records were reviewed with surveyor. Staff #2 agreed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined the facility failed to procure, store, prepare, distribute, and serve food under sanitary conditions and in accordance with professional standards for food safety, thereby placing residents at risk for foodborne illness and contamination. This deficient practice was identified during the annual survey and had the potential to affect all residents receiving meals prepared by the dietary department.Findings include:On 3/18/26 at 9:00 AM, an initial tour of the facility kitchen was conducted in the presence of the Certified Dietary Manager. Observation of the dietary department revealed multiple breaches in sanitary food handling, storage, and environmental cleanliness, including:-Seven pre-poured syrup containers were observed stored on a visibly soiled utility table and were not labeled or dated, preventing identification and safe use.-A large plastic container of salad dressing was observed open and unlabeled in the walk-in refrigerator, failing to ensure proper food identification and protection from contamination.-Opened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to: 1. Maintain proper infection control practices to prevent the potential for cross-contamination by storing soiled linen in the same room as clean linen. This was evident in 1 (first floor) of 1 linen storage areas observed during environmental rounds and has the potential to affect all residents who rely on clean linen for care and services on the first floor.2. Maintain an infection prevention and control practice to provide a safe and sanitary environment in laundry service area. This was evident by 2 of 4 laundry service areas observed during the annual survey. Findings include:1. During observation rounds conducted on 3/18/26 at approximately 9:00 AM, a room labeled bath was observed to contain three large trash cans filled with soiled linen. In the same room, two carts containing clean linen were also stored. The co-mingling of soiled and clean linen in the same area has the potential to result in cross-contamination and does not align with accepted infection prevention and control practices. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews with facility staff it was determined the facility failed to ensure that a resident has access to a phone and a working television (TV) remote control in their room. This was found to be evident for 1 (#109) of 62 residents reviewed during the facility's annual Medicare/Medicaid survey.Findings include:Intake # 2959654 was reviewed on 3/20/26 for multiple concerns. One of the concerns was that resident # 109 did not have a phone in the room and that the television remote control was not working.An observation was made on 3/26/26 at 10:45 AM; there was one phone jack observed on the wall between Resident #109's bed and the roommate. There were two staff that came into the room upon surveyor request for dual observation. Staff #34, a Geriatric Nurse Assistant (GNA) and staff #35 a Registered Nurse (RN). Staff #35 confirmed that there was only one phone jack in the room and the only phone line is connected to Resident #109's roommate. The nurse (#35) confirmed that Resident #109 does not have a personal phone or a facility provided phone in his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interviews, and staff interviews, it was determined that the facility failed to maintain a sanitary, pest-free environment to ensure residents reside in a safe and comfortable setting. This deficient practice affected 1 out 2 floors reviewed during the annual survey. Findings include: 1. During observation rounds conducted on 3/18/26 at approximately 8:00 AM, several residents reported the presence of ants in their rooms. Residents stated that the issue had previously been reported to maintenance; however, the concern remained unresolved at the time of observation. During an interview with nursing staff, it was revealed that the facility utilizes a TELS (electronic maintenance request) system in which staff input maintenance concerns, generating a work order slip for the maintenance department. There was no evidence provided that the reported pest concerns had been addressed in a timely manner. During follow-up observation rounds on 3/19/26 at approximately 11:00 AM, this surveyor observed ants present in multiple resident rooms on the 1st floor,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on administrative record reviews and staff interviews it was determined that the facility failed to provide evidence that part-time and PRN geriatric nursing assistants (GNA) received education on abuse prevention, neglect, and exploitation training annually. This was evident for 7 (#17, # 21, #22, #24, #30, #39, #40) of 8 GNA employee and education files reviewed during the annual survey. The findings included:On 03/25/2026 at 02:09 PM the surveyor interviewed the assistant director of nursing (ADON) and staff educator, staff #8 regarding the annual clinical training requirements of the geriatric nursing assistants (GNAs). The ADON stated that she works closely with the HR director regarding ensuring that employees are up to date with their competency training annually. The surveyor inquired whether the annual training provided was different for PRN, agency, and Full time GNA staff. The ADON responded yes. The human resources director, staff #9 also stated that part-time and PRN GNAs are not required to demonstrate compliance with annual clinical training by facility.The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of employee human resource records, education training records, spreadsheets, and interviews it was determined that the facility failed to have a system in place to ensure that PRN and part-time geriatric nursing assistants (GNAs) received at least 12 hours of clinical in-service training annually. This was found to be evident for 7 (#17, # 21, #22, #24, #30, #39, #40) of 8 part time or PRN GNAs employee files and educational files reviewed during the annual survey.Findings include:On 03/25/2026 at 02:09 PM the surveyor interviewed the assistant director of nursing ADON and staff educator, staff #8 regarding the annual clinical training requirements of the geriatric nursing assistants (GNAs). The ADON stated that she works closely with the HR director, staff #9 in regard to ensuring that GNA employees are up to date with their annual clinical competency training. The surveyor asked the ADON whether the annual training provided was different for PRN, agency, and Full time GNA staff. The ADON responded no.The surveyor asked whether the requirements for compliance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-17 · tag F0640 — widespreadEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to complete and transmit the Minimum Data Set (MDS) assessments. This was evident for 27 (Residents #4, #6, #9, #11, #22, #23, #30, #32 #46, #62, #64, #65, #71, #72, #76, #78, #81, #87, #91, #93, #94, #95, #96, #99, #101, #102 and #109) of 33 residents reviewed for resident assessments during the annual survey. The findings include: Minimum Data Set (MDS) is a core set of screening, clinical, and functional status data elements, including common definitions and coding categories, which form the foundation of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or Medicaid. The data elements (also referred to as items) in the MDS standardize communication about resident problems and conditions within nursing homes, between nursing homes, and between nursing homes and outside agencies. MDS assessments need to be accurate to ensure each resident receives the care they need. Nursing homes are required to submit the Omnibus Budget Reconciliation Act (OBRA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews it was determined that the facility failed to ensure a safe environment. This was found to be evident during random observations conducted of the facility's environment during the recertification survey. This deficient practice has the potential to affect all Residents. The findings include: According to the Centers of Medicare and Medicaid Services the acceptable water temperature for nursing homes and facilities serving residents should be thermostatically controlled to a maximum of 120 degrees Fahrenheit at the fixture, ensuring hot water is at least 100 degrees Fahrenheit. During random observations conducted on 1/10/15 at 7:15 AM the surveyors obtained hot water temperatures with a calibrated handheld thermometer for the following Resident bathroom sinks: room [ROOM NUMBER] temperature was 125 degrees Fahrenheit , room [ROOM NUMBER] temperature was 123 degrees Fahrenheit, room [ROOM NUMBER] temperature was 121 degrees Fahrenheit, room [ROOM NUMBER] temperature was 123…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-17 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview and record review, it was determined that the facility failed to ensure a homelike environment for residents and accommodate the needs of residents. This was found to be evident for 8 (Resident #209, #210, #212, #213, #215, #216, #217, and #357) out of 15 Residents reviewed for homelike environment and accommodation of needs. The findings include: 1) During random observations conducted on 01/15/25 at 11:29 AM, the Surveyors observed multiple environmental concerns in resident rooms. The following were observed: a. room [ROOM NUMBER] stained ceiling tiles in the bathroom and by the window, b. room [ROOM NUMBER] no bathroom call bell pull cord and a hole in the wall behind bed A, c. room [ROOM NUMBER] wall paper had peeled from the bathroom wall, d. room [ROOM NUMBER] no bathroom call bell pull cord and a plastic bag that covered the smoke detector, e. room [ROOM NUMBER] no bathroom call bell pull cord, f. room [ROOM NUMBER] ceiling tile stained in resident room above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-17 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that the facility failed to complete comprehensive MDS (Minimum Data Set) assessments within the required timeframe. This was evident for 6 (Resident #4, #6, #11, #71, #94, and #405) out of 34 Residents reviewed for resident assessments during the annual survey. The findings include: 1) Minimum Data Set (MDS) is a core set of screening, clinical, and functional status data elements, including common definitions and coding categories, which form the foundation of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or Medicaid. The data elements (also referred to as items) in the MDS standardize communication about resident problems and conditions within nursing homes, between nursing homes, and between nursing homes and outside agencies. MDS assessments need to be accurate to ensure each resident receives the care they need. According to CMS guidelines, an MDS annual assessment must be completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-17 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to complete the Quarterly MDS (Minimum Data Set) assessments within the required timeframe. This was evident for 18 (Residents #9, #11, #22, #30, #32, #46, #62, #64, #65, #76, #78, #81, #87, #96, #99, #101, #102 and #109) of 33 residents reviewed for resident assessments during the annual survey. The findings include: Minimum Data Set (MDS) is a core set of screening, clinical, and functional status data elements, including common definitions and coding categories, which form the foundation of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or Medicaid. The data elements (also referred to as items) in the MDS standardize communication about resident problems and conditions within nursing homes, between nursing homes, and between nursing homes and outside agencies. MDS assessments need to be accurate to ensure each resident receives the care they need. According to CMS guidelines, an MDS Quarterly assessment must be completed within 14 days of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-17 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and medical record review it was determined that the facility failed to provide an invitation to residents for care plan meetings, failed to provide residents with care plan meetings and failed to revise resident care plans. This was found to be evident in 5 (Resident #1, #58, #62, #158 and #164) out of 10 Residents reviewed for care plan timing and revision. The findings include: Care Plan meetings are meetings with a team of care providers (attending physician, a registered nurse, nursing assistant dietary services, resident, and the resident ' s representative if applicable) to ensure the plan is continually adjusted to meet the changing needs or concerns of residents. Care Plan meetings are to be held quarterly. BIMS uses a scoring system that is a number between 0 and 15 that indicates a resident's cognitive health in a long-term care facility. The BIMS score is used to help identify early signs of cognitive decline and the need for further evaluation. Scores: 13-15: Intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-17 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews and interviews, it was determined that the facility failed to ensure that medical records maintained for residents reflect an accurate representation of the care and services provided across all disciplines and failed to ensure the accuracy of the Medical Orders for Life-Sustaining Treatment (MOLST) order form. This was evident for 8 (Resident #94, #158, #166, #255, #256, #455, #1 and #10) out of 74 residents sampled during the annual survey. The findings include: 1) On 01/14/2025 at 12:38 PM, the Director of Nursing (DON) stated that the activities staff keeps activity logs for residents under the plan of care (POC) Task section in Point Click Care (PCC), the electronic health record. On 01/14/25 at 1:19 PM, a review of the POC Task documentation provided by the facility administrator showed that Resident #94 participated in activities for two days, 11/18 and 11/19, in November 2024. December 2024 and January 2025 activity documentation was requested, however no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews it was determined that the facility failed to ensure the dignity of the residents as evidenced by the nursing staff not knocking on resident room door before entering resident room, and nursing staff not wearing a name tag. This was found to be evident for 2 (Resident #35 and #58) out of 3 residents reviewed for dignity and resident rights. The findings include: During an interview with Resident #35 on 1/8/2025 at 10:05 AM the surveyor observed the Geriatric Nursing Assistant (GNA) #15 enter Resident #35's room without knocking on the resident room door. The surveyor interviewed GNA #15 and asked what the expectation was when entering a resident room. GNA #15 stated that staff were to knock on the resident room door prior to entering the resident room. GNA #15 acknowledged that she did not knock on Resident #35's door before entering the room and that she was sorry that she did not knock on the resident door. During the tour of Nursing Unit 2 at 12:55 PM am on 1/13/2025, the surveyor observed Geriatric Nursing Assistant (GNA) #17 in the hall at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined the facility failed to ensure a resident was free of neglect. This was found to be evident for 1 (Resident #165) out of 1 Resident reviewed for neglect during the recertification survey. The findings include: According to the Centers for Medicare and Medicaid Services Activities of Daily Living (ADLs) are activities related to personal care. They include bathing or showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating. A review of complaint MD00191143 submitted to the Office of Health Care Quality was conducted on 01/14/25 at 7:22 AM. The complaint reported a concern that the facility did not provide Resident #165 ADL care during an entire shift, as a result the resident's was extremely upset because his/her gown and bed linen were soaked in urine. During a record review conducted on 01/14/25 at 8:13 AM revealed a health status note from Licensed Practical Nurse (LPN) # 27 dated 4/15/2023 03:27. The note stated Resident has [Resident gender pronoun] call light on upon arrival. resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility-reported incident investigation, record review and interview, it was determined that the facility failed to thoroughly investigate an allegation of abuse. This was evident for 1 (Resident #358) of 11 residents reviewed for abuse during the recertification survey. The findings include: On 1/15/2025 at 3:40 PM, a review of facility-reported incident MD00189545 revealed that on 3/1/2023, Resident #358's family member reported that about 2 weeks prior, Resident #358's Geriatric Nurse Assistant (GNA) hit him/her in the back of the head 5 times. He/she stated that he/she did not report the incident at the time because he/she did not want to get anyone in trouble. On 1/15/2025 at 4:03 PM, a review of Resident #358's medical record indicated a BIMS score of 10 of 15, moderate impairment (Brief Interview for Mental Status, BIMS, is a screening tool used to assess basic cognitive function in patients in long-term care facilities.) Further review of the facility's investigation revealed that Resident #358 was interviewed, and he/she denied being hit by the GNA or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to accurately code the resident's discharge status on the Minimum Data Set (MDS) assessment. This was evident for 1 (Resident #152) of 4 residents reviewed for hospitalizations during the survey. The findings include: Minimum Data Set (MDS) is a core set of screening, clinical, and functional status data elements, including common definitions and coding categories, which form the foundation of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or Medicaid. The data elements (also referred to as items) in the MDS standardize communication about resident problems and conditions within nursing homes, between nursing homes, and between nursing homes and outside agencies. MDS assessments need to be accurate to ensure each resident receives the care they need. On 1/10/25 at 12:18 PM, a record review of Resident #152 revealed a discharge date of 10/08/2024. The Discharge summary dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to develop and implement a comprehensive care plan for constipation, the use of intravenous (IV) fluids for hydration and Activities of Daily Living (ADLs) for dependent resident. This was evident for 3 (Resident #12, #355 and #356) out of 13 residents reviewed for care planning during the recertification survey. The findings include: 1) A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. On 1/08/25 at 8:19 AM, Resident #355 stated that he/she was constipated from 12/29/2024 and nothing had been done until 1/2/2025. He/she added that the facility staff gave him/her a medication that resulted in diarrhea and vomiting. On 1/14/25 at 3:08 PM, a review of Resident #355's medical record revealed the following medications for bowel regimen: - Colace Oral Capsule 100 MG (Docusate Sodium) Give 2 capsules by mouth at bedtime for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review and staff interviews, it was determined that the facility staff failed to provide an ongoing activities program to meet the needs and preferences of residents. This was evident for 1 (#94) of 4 residents reviewed for activities during the survey. The findings include: Minimum Data Set (MDS) is a standardized, primary screening and assessment tool of health status which forms the foundation of the comprehensive assessment for all residents of long-term care facilities certified to participate in Medicare or Medicaid. The MDS contains items that measure physical, psychological and psycho-social functioning. The items in the MDS give a multidimensional view of the patient's functional capacities. On 01/09/2025 at 09:41 AM, an observation was made of Resident #94 sitting in a wheelchair in the hallway across from the nurses' station. On 01/10/2025 at 11:14 AM Resident #94 was observed again sitting in a wheelchair in the hallway across from the nurses' station. The resident was not observed participating in any activities. On 01/10/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, it was determined that the facility failed to follow up on recommendations for specialty consultations for residents. This was evident for 1 (Resident #12) of 1 resident reviewed for consultations. The findings include: On 01/10/25 at 7:10 PM a review of Resident #12's clinical record revealed that the resident was admitted to the facility on [DATE]. On 10/12/24 the resident was transferred to the hospital for unresponsiveness. On 10/16/24 Resident#12 was readmitted to facility with a primary diagnoses of New Onset Seizure. The resident's Discharge summary dated [DATE] requested an appointment be made with a Neurologist within 4 weeks of discharge. Further review of the resident's clinical record revealed the Physicians and Nurse Practitioners progress notes stated as follows: - 10/16/24 at 17:04 Physician (Re-admission): Per discussion with neurology, the patient will need to be seen in the near future for follow-up (appointment has to be made by family/staff) - 10/25/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and interviews it was determined that the facility failed to follow appropriate respiratory care and services. This was found to be evident in 1 (Resident #145) out of 1 Resident reviewed for respiratory care and services. The findings include: On tour of the Nursing Unit 1 on 1/8/2025 at 10:39 AM the surveyor observed an oxygen humidifier bottle and oxygen tubing attached to the oxygen concentrator in Resident #145's room without a date on the humidifier bottle and the tubing. In addition, the surveyor did not observe an oxygen usage sign on the Resident room door or on the doorframe of the Resident #145's room. The surveyor conducted a record review of Resident #145's medical record on 1/10/2025 at 8:15 AM. The medical record review revealed that Resident #145 had current physician orders for oxygen and an order to change the oxygen tubing and humidifier bottle every Monday on the night shift. Further review of the medical record revealed that Resident #145 had a care plan for oxygen therapy related to respiratory illness. In addition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to discontinue a medication in a timely manner as ordered by the attending physician. This was evident for 1 (Resident #73) of 2 residents reviewed for unnecessary medications. The findings include: Resident #73 was admitted to the facility on [DATE] with diagnoses including Cognitive Communication Deficit, Major Depressive Disorder and Psychosis. On 01/13/25 at 07:40 AM a review of Resident #73's clinical record revealed that the Licensed Pharmacist on 09/11/2024 made a recommendation to the physician to discontinue the medication, Oxycodone PRN (as needed) because it was not utilized by the resident. On 09/17/2024 the physician reviewed the recommendation and ordered Oxycodone PRN be discontinued. Further review of the clinical documentation revealed that the facility failed to follow up on the physician's order to discontinue the medication on 09/17/2024. On 11/12/2024 the Licensed Pharmacist again issued a recommendation for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review it, was determined that the facility staff failed to promptly provide or obtain/schedule for dental services. This was found to be evident for 1 (Resident #1) out of 3 residents reviewed for dental services during an annual survey. The findings include: During a floor rounding, on 01/07/25 at 01:09 PM, Resident #1 stated I had my teeth problem and a cap fell out and it hurts, I told the staff first when I was admitted . Record review, on 01/13/25 at 02:48 PM, revealed that Resident #1 was admitted on [DATE] to this facility with the diagnoses of severe protein-calorie malnutrition and encephalopathy. On 10/20/24 an initial dental assessment was done by the Social Worker Staff #2. Under The Minimum Data Set (MDS) section L0200, the assessment code was Yes to a broken or loose-fitting tooth (chipped, cracked, uncleanable or loose). The Minimum Data Set (MDS) is a standardized assessment tool that measures health status in nursing home residents. MDS assessments are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to 1) ensure a diet met the need of the resident and 2) provide a resident with a lunch meal to accompany resident on scheduled days of dialysis to an outpatient dialysis center. This was found to be evident in 2 (Resident #58 and #169) out of 5 residents reviewed for food and nutrition services. The findings include: 1) A review of complaint MD00205719 submitted to the Office of Health Care Quality was conducted on 01/16/25 at 7:00 PM. The complaint reported a concern that the facility did not provide Resident #169 the low-fat low residue diet that the Resident's medical condition required. On 01/16/25 at 7:10 PM a review of Resident #169's hospital Discharge summary dated [DATE] stated a low fiber low insoluble residue diet, avoid all coffee, and dairy. On 01/16/2025 at 7:46 PM review of Resident #169's Physician order showed the following diet orders: order dated 05/02/24 Regular diet Mechanical Soft texture, Regular/Thin consistency; order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review it was determined that the facility failed to adhere to menus and food provided to residents in accordance with resident preferences. This was found to be evident for 3 (Resident #255, #357, and #455) out 21 Resident's reviewed for food and dining during the survey. The findings include: 1) During an observation conducted on 01/13/25 at 9:33 AM the Surveyors observed Resident #455's breakfast tray and meal ticket. The breakfast meal ticket stated juice, hot or cold cereal, scrambled egg, biscuit gravy, biscuit, coffee and milk 2%. The Resident's breakfast tray had scrambled egg, 1 piece of toasted bread cut diagonally into 2 pieces, one 4 oz orange juice and 1 bowl of hot cereal. The breakfast tray did not have a biscuit, biscuit gravy, coffee, or milk. During an interview conducted on 01/13/25 at 9:34 AM, Resident #455 stated that since admission the meal trays had not matched the meal tickets. The Resident stated that he/she was concerned that the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on surveyor observation during the initial kitchen tour it was determined that the facility staff failed to properly store items in a manner consistent with regulatory requirements. The facility prepares all meals in one centralized kitchen. The findings include: On 02-11-2020 at 9:13 AM, an initial tour conducted with the certified dietary manager (CDM) revealed a large container of mayonaisse which was over 3/4 utilized in the walk in refrigerator with no date as to when it had been opened. In addition there were several bags of vegetables in the walk in freezer which also were not labeled and dated. A dry food storage container of flour was observed with the hand scoop handle touching the flour inside the container. On 02-11-2020 at 11:55 AM surveyor observation of tray line a check of the temperature of the milks stored in the refregerated cooler at the end of the tray line revealed a temperature of 47.8 degrees Farenheit instead of the required 40 degrees Farenheit.
- Potential for harm · D2020-02-14 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record and staff interview, it was determined that the facility staff failed to develop a baseline care plan pertinent to the needs of the resident within 48 hours of admission. This finding was evident for 1 of 3 residents reviewed for the pain management care area (Resident #08). The findings include: On 02-11-2020, review of the clinical record revealed Resident #08 was admitted to the facility after surgical repair of a fractured right hip. The resident has a history of osteoporosis and pathological fractures of the hip (fractures caused by disease, not injury). Further review of the clinical record revealed a baseline care plan initiated for Resident #08 which identified a skin concern related to surgical repair of the right hip (incision). The baseline plan of care failed to address the pharmacological pain regimen, presence of pain, location of pain or characteristics of pain. Non-pharmacological pain management interventions were also absent from the baseline plan of care. On 02-12-2020 at 2:15 PM, interview with the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on surveyor review of the clinical records and facility staff interviews it was determined that the facility staff failed to develop a comprehensive resident centered care plan. This finding was evident for 1 of 22 residents (#26) selected for review during the survey. The findings include: 1. On 02-14-2020, surveyor review of the clinical records for Resident #26 revealed the resident was receiving a psychotropic medication (any medication capable of affecting the mind, emotions or behavior) to treat anxiety. Further review of the clinical records for Resident #26 revealed there was no care plan to address the use of the psychotropic medication to treat anxiety. On 02-14-2020 at 11:40 AM, surveyor interview with the director of nursing (DON) and the unit manager for the second floor revealed no additional information.
- Potential for harm · D2020-02-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, the review of the clinical record and staff interviews, it was determined that the facility staff failed to provide appropriate equipment or services to prevent further decrease in range of motion. This finding was evident in 1 of 3 residents selected for review for the limited range of motion care area (Resident #14). The findings include: On 02-11-2020 at 8:50 AM during initial screening rounds, Resident #14 was noted with significant contractures of the bilateral upper extremities. Contractures are shortening and hardening of muscles, tendons or other tissue often leading to deformity and rigidity (stiffness) of joints. On 02-12-2020 at 11:20 AM a second observation revealed Resident #14 with bilateral arms tightly contracted against the body. Review of the clinical record revealed Resident #14 was referred to occupational therapy (OT) for evaluation of bilateral hand and elbow contractures. The OT evaluation skilled treatment details, dated 08-28-19, assessed Resident #14 with severe contracture of left elbow and hand, moderate to sever contracture…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation and review of the clinical record, it was determined that the facility staff failed to properly secure an indwelling catheter to prevent urinary catheter associated complications. This finding was evident in 1 of 3 residents reviewed for the indwelling catheter care area (Resident #157). The findings include: On 02-11-2020 at 8:23 AM, Resident #157 was observed lying supine (face upwords) in bed with a foley catheter drainage bag observed at the bedside. Further observation revealed the catheter tubing was not secured in a manner to prevent accidental removal, and/or reduce trauma to the urethra and bladder by preventing excessive pull or traction. On 02-11-2020 at 4:10 PM Resident #157 was again observed with the catheter tubing unsecured. On 02-12-2020 at 10:24 AM the Unit Manager accompanied surveyor to observe catheter tubing of Resident #157. The observation revealed a catheter drainage bag containing urine lying on the floor, and the catheter tubing was not secured. On 02-12-2020 at 2:30 PM surveyor observation of Resident #157 revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, review of the clinical records, staff interview, it was determined that the facility staff failed to administer drugs that are labeled in accordance with acceptable standards of practice, and with Federal laws. This finding was evident for 1 of 22 residents selected for investigation during the survey (Resident #08). The findings include: On 02-11-2020 at 10:00 AM, surveyor observed Resident #08 with two bottles of pills and one unlabeled box of medication on the bedside table in the resident's room. At 10:10 AM, CMA Staff #06 entered the room and informed Resident #08 it was time to take his/her medication. CMA Staff #06 exited the room to retrieve a medication cup, then picked up the unlabeled box of Rytary (a medication for the treatment of Parkinson's Disease) and assisted Resident #08 in putting the capsules into the medication cup. Resident #08 then swallowed the administered capsules given by CMA Staff #06. On 02-11-2020 at 10:30 AM, review of the clinical record for Resident #08 revealed instructions to the pharmacy DO NOT SEND PROFILE ONLY,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2020-02-14 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility staff interview and administrative record review, it was determined that the facility staff failed to complete performance review of nurse aides at least once every 12 months. This finding was evident for 3 of 3 GNAs (Geriatric Nursing Assistants) reviewed for annual performance review of nurse aides. The findings include: 1. On 02-14-2020 surveyor review of GNA Staff #1's employee file revealed GNA Staff #1 was hired on 02-01-2010. However, there was no evidence that their performance evaluation was completed in last 12 months. On 02-14-2020 at 1:00 PM, interview with DON (Director of Nursing) revealed no additional information. 2. On 02-14-2020 surveyor review of GNA Staff #2's employee file revealed GNA Staff #2 was hired on 02-02-2015. However, there was no evidence that their performance evaluation was completed in last 12 months. On 02-14-2020 at 1:00 PM, interview with DON (Director of Nursing) revealed no additional information. 3. On 02-14-2020 surveyor review of GNA Staff #3's employee file revealed GNA staff #3 was hired on 02-25-1999. However, there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to VIERRA COMMUNITIES — 3 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.3 | +0.7 vs chain |
| Health inspection | 3 of 5 | 2.3 | +0.7 vs chain |
| Staffing | 4 of 5 | 3.3 | +0.7 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 2 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CARRIAGE HILL OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2024 |
| VUCICH, DEREK | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 06/01/2022 |
| DEREK R. VUCICH REVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/01/2022 |
| DEREK R. VUCICH TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/01/2022 |
| VIERRA COMMUNITIES LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 01/01/2024 |
| VIERRA MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2022 |
| MBEBOH, JULIUS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2023 |
| JOSEPH VUCICH | Organization | TRUSTEE OF THE SNF | — | since 06/01/2022 |
| LOIS VUCICH | Organization | TRUSTEE OF THE SNF | — | since 06/01/2022 |
| CARRIAGE HILL BETHESDA LLC | Organization | ADP OF THE SNF | — | since 06/01/2022 |
| CARRIAGE HILL PROPCO HOLDCO LLC | Organization | ADP OF THE SNF | — | since 01/01/2024 |
| CGD TRUST | Organization | ADP OF THE SNF | — | since 06/01/2022 |
| JOSEPH GIFT DYNASTY TRUST | Organization | ADP OF THE SNF | — | since 06/01/2022 |
| JOSEPH L. VUCICH DYNASTY TRUST | Organization | ADP OF THE SNF | — | since 06/01/2022 |
| PARKWAY FINANCIAL AND ACCOUNTING SERVICES LLC | Organization | ADP OF THE SNF | — | since 01/01/2023 |
| SCHIAVI WALLACE & ROWE PC | Organization | ADP OF THE SNF | — | since 06/01/2022 |
| THE WRIGHT GROUP CONSULTING, LLC | Organization | ADP OF THE SNF | — | since 01/01/2023 |
CMS files one row per role, so the 19 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.1M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215234. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.