Edgewood Rehab & Living Ctr
221 Fairbanks Rd, Farmington, ME 04938 · For profit - Corporation · 33 certified beds · (207) 778-3386 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.5% | 24.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.0% | 5.2% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.9% | 11.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.9% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 26.2% | 25.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 17.4% | 17.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 93.3% | 95.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.3% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.6% | 29.2% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 35.5% | 20.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 80.8% | 74.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 35.4% | 20.8% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.8% | 16.1% | 12.0% | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 5.9–16.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.77 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 33 beds and averages 28.6 residents a day — about 87% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.38 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.81 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.02 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.72 hrs/resident/day on weekends vs 4.65 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.94 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 10 most serious are shown; the remaining 21 are one tap away and print in full.
- Potential for harm · Ecited before2025-08-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary, orderly, and comfortable environment on 1 of 1 wing (Long Term Care), a sitting area and the laundry room for 1 of 1 facility tours.Findings:On 8/20/25 from 11:15 a.m. to 11:40 a.m. a surveyor did an environmental tour with the Maintenance Director and the Healthcare Services District Manager, in which the following findings were observed: Laundry Room-There were two stained ceiling tiles behind the left dryer. There was a large area of wall, behind the left dryer, that was heavily soiled with dust. The wall next to the window had chipped/missing paint creating an uncleanable surface. The electric baseboard heating unit had chipped/missing paint and was marred with black marks. - The wall air conditioning unit, in the hallway across from the nurse's station, was heavily soiled with dust and covered with yellowish, brown stains. - The public…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to issue a written transfer/discharge notices and bed hold notices residents or known family member or legal representative for facility-initiated transfers/discharges for 2 of 4 sampled residents transferred/discharged to an acute care facility. Resident #1(R1) and #8(R8). Additionally, the facility failed to notify the Ombudsman's office. Findings:On 8/19/25 at 12:24 p.m., in an interview with three surveyors present, the Social Worker stated that she is supposed to notify the Ombudsman of hospital transfers and had she not been doing them. 1. Documentation in R1's clinical record indicated that he/she was transferred to an acute hospital on 6/15/25 and subsequently admitted . The clinical record lacked evidence that the facility issued a written transfer/discharge notice and a bed hold notice to the Power of Attorney/family member/legal representative and that the Ombudsman's office was notified. On 8/19/2025 at 2:44 p.m., in an interview with a surveyor, the Director of Nursing confirmed that the POA/family member legal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, facility policy the facility failed to update and include interventions on the resident's current comprehensive care plan for the areas of oxygen for 2 of 2 residents (Resident's [R]11 & R34), and in the area of activities for 1 of 4 care plans reviewed for activities (R15).Findings: 1. On 8/18/25 at 9:50 a.m. and 8/19/25 at 9:40 a.m., an oxygen concentrator was observed next to Resident (R) 11's bed. Review of R11's clinical record revealed a Quarterly Minimum Data Set Assessment, dated 6/5/25, Section J indicated shortness of breath with exertion, lying flat. Section O indicated R11 uses oxygen therapy, and an Interdisciplinary Team (IDT) note, dated 6/12/25 states, . is wearing [his/her] oxygen most of the time now .happy to have assistance to reapply it. Care plan updated as needed . Review of R11's comprehensive care plan lacked evidence that goals and interventions were implemented for R11's oxygen use. On 8/19/25 at 11:09 a.m. the above finding was discussed with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, activity calendar review, and Resident Council meeting minutes, the facility failed to provide residents with a continuous resident centered activities program for 3 of 3 residents reviewed for activity participation. (Resident's #[R]6, R15 & R35).Findings:1.Review of R6's care plan updated 7/29/25 states Activity: [R6] needs assistance to develop an activity program that meets [R6's] abilities and interests GOAL: [R6] will participate in activities/social events of their choosing over the next 90 days. Interventions Encourage socialization with peers .Review of R6's Activities log dated May 2025 through August 20, 2025 (3 months 20 days) reveled R6 attended 2 (two) group activities and received 6 (six) 1:1 visits. There is no evidence that R6 was offered/refused to attend the remaining offered activities.2. Review of R15 Activity assessment dated [DATE] states it's important for him/her to have books, newspaper and magazines to read, be around animals/pets, keep up with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, interview, and facility policy, the facility failed to provide a sanitary environment to help prevent the development and transmission of disease and infection related to respiratory care and failed to obtain a physician order for oxygen for 2 of 2 residents reviewed for respiratory care (Resident [R] 11, 34).Findings:Review of facility policy, Oxygen Use & Storage Policy, revised 7/2025 states, Respiratory Care .A sanitary environment must be maintained to prevent the transmission of disease and infection. Nasal Cannula's will be discarded and changed every 2 weeks. The respiratory set up bag will be labeled with residents name and the date the equipment was changed or the date changed can be directly labeled on the cannula with a piece of tape. When the nasal cannula is not in use, on both concentrator and portable tanks, the cannula will be stored in a plastic bag to avoid the risk of it becoming contaminated (i.e. touching the floor, etc.) .Nebulizer parts should be rinsed after each use, allowed to air dry then placed in respiratory set up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews, the facility failed to ensure that two people who are authorized to administer medications signed the Shift Count page indicating that they counted all controlled substances at the change of shift for multiple shifts for 1 of 3 Controlled Substance Books reviewed (Certified Nursing Assistant-Medication Tech [CNA-M] medication cart book).Findings:On 8/19/25 at 9:00 a.m., during a medication storage observation, the Controlled Substances Book and Shift Counts for the CNA-M med cart were reviewed, which indicated the facility counts at the change of each shift, approximately 2 times per day, and revealed the following:The person authorized to administer medications coming on duty failed to sign the Shift Count page of the Controlled Substances Book that indicated the controlled substances count was done on the following dates: 4/9/25 at 10:00 p.m., 4/22/25 at 6:00 a.m., 4/24/25 at 10:00 a.m., 5/1/25 at 6:00 a.m., 5/11/25 at 6:00 a.m., 5/15/25 at 7:00 p.m., 5/17/25 at 6:00 p.m., 6/4/25 at 7:00 p.m., 6/10/25 at 6:00 a.m., 6/11/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and the facility's Dish Machine Temperature and Sanitizer Log Form, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for ceiling air vents, walls, ceiling tiles, ceiling grids, a food mixer, a food disposal, a wash rack, floors and the dry storage room; and failed to properly label and date foods in the walk-in refrigerator, the reach-in freezers, and the activity room kitchenette area. Additionally, the facility failed to ensure that a kitchen staff members wore hair and facial hair protection. Further, the facility failed to monitor/document dish machine temperatures.Findings:1. On 8/18/25 from 9:05 a.m. to 9:40 a.m., a surveyor completed a kitchen tour with the Food Service Director in which the following findings were observed: -A male worker in the kitchen was not wearing hair and facial hair protection.- The kitchen office had a ceiling vent, the surrounding walls and surrounding ceiling tiles that were heavily soiled with dirt/dust.- The metal ceiling grid, above the ice machine and the kitchen office,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-20 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to ensure that garbage and refuse were disposed of in a manner to prevent pest infestation for 2 of 3 survey days. (8/18/25 and 8/19/25). Findings:1. 0n 8/18/25 at 9:03 a.m., a surveyor observed a mattress on the ground, under the trash dumpster. On 8/18/25 at 9:41 a.m., in an interview with a surveyor, the Maintenance Director confirmed that there was a mattress, on the ground, under the dumpster which was trash and told the surveyor that the mattress had been under the dumpster for a about a month. 2. On 8/19/25 at 8:00 a.m., a surveyor observed a mattress on the ground under the trash dumpster. On 8/19/25 at 8:24 a.m., in an interview with a surveyor, the Maintenance Director confirmed that the mattress was still on the ground under the trash dumpster.
- Potential for harm · D2025-08-20 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) - Version 3.0 Assessments were accurately coded in the areas of Health Conditions and Special Treatments for 1 of 13 sampled residents (Resident [R] 34).Findings:On 8/19/25 at 9:35 a.m., R34 was observed lying in bed, wearing oxygen at 2 liters per minute via a nasal cannula.A review of R34's clinical record revealed that he/she was admitted to the facility from an out-of-state facility with diagnoses to include Chronic Obstructive Pulmonary Disease (COPD). Review of R34's transfer records revealed an order for O2 [oxygen] @2L/MIN [at 2 liters per minute] VIA NASAL CANNULA.Review of R34's admission MDS Assessment, dated 9/11/24, and most recent Quarterly MDS Assessment, dated 5/22/25, Section J-Health Conditions indicated none of the above for shortness of breath, and Section O - Special Treatments, Procedures, Programs, indicated none of the above for oxygen use.On 8/19/25 at 11:09 a.m., during an interview, the Director of Nursing (DNS) stated R34 has been using oxygen at bedtime and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure a baseline care plan was developed and implemented within 48 hours that included the instructions needed to provide minimum healthcare information necessary to care for 1 of 13 residents reviewed for baseline care plans (Resident #11).Findings:Review of Resident (R) 11's clinical record indicated he/she was admitted to the facility in December 2024 with diagnoses to include B-cell lymphoma and anxiety and was receiving hospice services upon admission. Further record review lacked evidence that a baseline care plan, including goals and interventions, was developed and implemented until 8 days after R11's admission. On 8/20/25 at 10:22 a.m. during an interview, the Director of Nursing reviewed Resident #11's baseline care plan and confirmed it was not developed and implemented until 8 days after admission.
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- Potential for harm · D2025-08-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interviews, the facility failed to review and revise the care plan by an interdisciplinary team (IDT), that included, to the extent possible, participation of the resident and/or his/her representative after each Minimum Data Set (MDS) assessment for 1 of 13 residents reviewed for care planning (Resident 11).Findings: Review of Resident #11's clinical record revealed an MDS Quarterly Assessment was completed on 3/13/25. Further review of Resident #11's clinical record lacked evidence that an interdisciplinary team (IDT) meeting was held within 7 days following the assessment.On 8/20/2025 at 10:22 a.m. during an interview, the Director of Nursing reviewed Resident #11's clinical record and confirmed there was no IDT meeting held following the 3/13/25 MDS assessment.
- Potential for harm · Dcited before2025-08-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy, the facility failed to document and adequately monitor a resident after an unwitnessed fall and failed to notify a physician after a fall for 1 of 3 residents reviewed for falls (Resident [R] 34).Findings:Review of policy, Falls Management Policy, revised 2/2025, states, .A fall incident report will be completed after a resident has had a fall, whether it is witnessed or not.A neurological assessment tool will be initiated for falls where there is a known 'head bump . Neurological Assessment Policy, revised 1/2019, states, Neurological assessment following head injury will be completed for all residents sustaining head trauma or suspected head trauma In EMR [Electronic Medical Record]: Neuro Checks will be conducted - every 15min x 4, every 30min x 4, every 1 hr. x 4, every 4 hr. x 2, and every 8 hr. x 1.The physician will be notified of any significant changes. This will be documented in the narrative notes.1. Review of R34's clinical record revealed he/she sustained an unwitnessed fall on 6/22/25 at 2:10 a.m., 8/2/25, 8/17/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure that clinical records were complete and contained accurate information for 1 of 3 sampled residents reviewed for nutrition (Resident [R]6).Findings:Review of R6's care plan updated 5/8/25 states Nutrition: Alteration in nutrition/hydration secondary to obesity, diabetes, liver failure, need for adaptive equipment. Goal: [R6] will make food choices within parameters of prescribed therapeutic diet. Will maintain or demonstrate weight loss of 1-2#per week over the next 90 days.Intervention: Monitor eating pattern and record intake. Review of R6's LTC Meal intake dated August 2025 lacks evidence of intake/refusal during breakfast on 8/9/25, lunch on 8/6/25, 8/9/25, 8/11/25, and diner on 8/1/25, 8/8/25, and 8/15/25.During an interview on 8/19/25 at 11:02 a.m. Certified Nursing Assistant (CNA)3 states they are supposed to document meal intakes 3 times a day and if a meal is refused, they should offer an alternative, if that is refused, to document it and notify the charge nurse.During a review of R6's intakes on 8/19/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations, interviews, and record review, the facility failed to maintain an Infection Control Program designed to provide a sanitary environment to help prevent the development and transmission of disease and infection related to the storage of a urinary catheter drainage bag for 2 of 3 days of the survey.Findings:R4 has diagnoses to include obstructive uropathy and indwelling urinary catheter.On 8/18/25 at 12:04 p.m. and 8/19/25 at 9:38 a.m., during an observation of R4's room, R4's urinary catheter drainage bag, with urine in the tubing and bottom of the drainage bag, was hanging under the sink.On 8/19/25 at 3:05 p.m., a surveyor and the Director of Nursing (DNS) observed R4's drainage bag hanging under his/her sink. At this time, a surveyor discussed the above findings with the DNS.
- Potential for harm · Ecited before2024-10-17 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain adequate housekeeping and maintenance services to maintain a sanitary, orderly, and comfortable interior in 9 of 18 resident rooms, a dining room, a whirlpool room, a bathroom and the laundry room for 1 of 1 Environmental Tour. Findings: On 10/17/24 from 8:33 a.m. to 9:00 a.m., an Environmental Tour was conducted with the Administrator and the Maintenance Director in which the following findings were observed: > The laundry room had debris in the two ceiling lights by the dryers. The wooden stand, under the washing machine's chemicals, was untreated creating an uncleanable surface. > The standing floor fan in large dining room was heavily soiled with dust/dirt. > The bathroom by the nurses station had a chipped/worn toilet seat and the floor was heavily soiled with dirt around the edges and over the entire floor. > The whirlpool room was missing floor tiles along the edge of the wall and had a large brown stain on one ceiling tile. > Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-17 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, record review and interviews, the facility failed to complete post fall neurological assessments along with appropriate fall assessments for 3 of 3 residents reviewed for falls (#17, #3, #333). In addition, the facility failed to follow physician orders for 1 of 2 residents reviewed for positioning (#18). Findings: Section V. Procedure of the Fall Management Policy (dated 7/2019), subsection E states to, Complete Post Fall Observation tool, following a fall and subsection F states Documentation must be completed in the nurse's note on each shift X3 following the fall. The Neurological Assessment Policy (dated 1/2019) states, Residents with suspected neurological compromise will have a neurological sign monitored and recorded for a minimum of 12 hours. Subsection III Procedures states A neurological assessment following resident head injury will be completed for all residents sustaining head trauma or suspected head trauma. In EMR: Neuro Checks will be conducted-every 15 minutes x4,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy, record review and interviews, the facility failed to adequately ensure medications and biologics were monitored and stored at appropriate temperatures in 1 of 1 refrigerator observed and 3 of 3 months of medication refrigerator logs reviewed. Findings: Facility policy and procedure for Omnicare Storage and Expiration of Medications, Biologicals, Syringes and Needles, revised 8/1/24 states, Facility should ensure that medications and biologicals are stored at their appropriate temperatures according to the United States Pharmacopeia (USP) guidelines for temperature ranges and manufacturer guidance . refrigeration: 36° to 46°F. On 10/15/24 at 12:15 p.m., observation of the medication storage room with Registered Nurse (RN) contained a refrigerator containing insulin, 8 boxes of influenza vaccinations, and Tuberculin Purified Protein. At this time, the RN states that refrigerator temperatures are checked twice daily. The facilities Medication Refrigerator log indicates temperatures are to be monitored twice daily. Review of the temperature logs from 8/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of the facility's Dish Machine Temperature and Sanitizer Log Form, the Refrigerator/Freezer Food Storage and Temperature policies and procedures, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for fans, a food mixer, ceiling vents, ceiling lights, ceiling tiles and a door thresh hold; failed to ensure foods were sealed in the walk-in freezer; failed to monitor the temperatures of the walk-in freezer and the walk-in refrigerator; failed to monitor the dishwasher wash and rinse cycle temperatures as well as the chemical sanitizer levels for the sanitizing sink and the sanitizing buckets for 1 of 1 kitchen tour and for 1 of 1 survey days (10/15/24). This has the potential to affect all residents. Findings: The facilities Dish Machine Temperature and Sanitizer Log Form noted: Policy: Dishwashing staff will monitor and record dish machine temperatures to assure proper sanitizing of dishes. Procedure: 1. Staff will monitor dish machine temperatures throughout the dishwashing process. 2. Staff will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-17 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to maintain garbage storage areas in a sanitary condition to prevent the harborage and feeding of pests for 1 of 2 dumpsters for 3 of 3 days and 2 of 2 dumpsters for 1 of 3 days of survey. (10/15/24, 10/16/24 and 10/17/24) Findings: 1. On 10/15/24 at 9:30 a.m., a surveyor observed the large trash dumpster had left side slide door missing/open and the top left front door open both exposing trash, a small dumpster which had the front right top open on it and plastic and paper trash on the ground around the dumpsters. Additionally, trash was observed stored in an open top cart outside the laundry room exit. On 10/15/24 at 9:40 a.m., in an interview, the Administrator confirmed the findings. 2. On 10/16/24 at 7:35 a.m., a surveyor observed the left side door missing and the right side door of the large trash dumpster to be fully open, exposing trash. The surveyor also observed plastic and paper trash on the ground around the dumpster. On 10/16/24 at 8:30 a.m., in an interview, the Administrator confirmed the findings. 3. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-17 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on immunization record review, review of the facility's immunization policy and interview, the facility failed to implement their pneumococcal immunization policy for 3 of 5 residents whose immunization records were reviewed (#18, #19, #28) Findings: The facility's Immunization Policy indicated in Procedure I: Before offering the Influenza or Pneumococcal vaccine, each resident, and/or resident's legal representative will receive education produced by the Maine and/or Federal Centers for Disease Control regarding the benefits and potential side effects of the vaccines for the current year. The resident's clinical record will include the following documentation: Signature of the person receiving the educational material, designating receipt and understanding of the material. Verbal consent may also be obtained if communication is done via a telephone conversation. Proof the resident either received the Influenza and/or the Pneumococcal vaccine, the vaccine(s) was contraindicated for medical reasons, or the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-17 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy review and interview, the facility failed to offer updated (COVID-19) vaccine doses for 5 of 5 residents reviewed. (#7, #15, #18, #19 & #28) Findings: The facility's policy, Policy for Suspected or Confirmed Coronavirus (COVID-19) revised 5/7/24 indicated under Vaccines: The facility will be required to educate residents and employees on vaccines and offer updated vaccines to all residents. On 10/17/24, between 11:20 a.m. and 11:45 a.m., during an interview with the Director of Nursing and the Infection Preventionist, the following resident's vaccination records were reviewed and confirmed that the updated 2023-2024 COVID-19 vaccinations were not offered: 1. Resident #7 was admitted to the facility on [DATE]. Resident #7 was diagnosed with COVID-19 on 9/5/24. Resident # 7's last documented COVID-19 vaccination was 12/21/23. The clinical record lacked evidence of offering the updated COVID-19 vaccination. 2. Resident #15 was admitted to the facility on [DATE].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-17 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure that a baseline care plan was developed and implemented within 48 hours, that included instructions needed to provide minimum healthcare information necessary to properly care for 1 of 1 residents reviewed for new admissions (Resident #31). Finding: Resident #31 was admitted to this facility on 7/12/24. The admission history and physical states Resident #31 had a diagnosis of Acute Ischemic Stroke where the Medical Doctor (MD) noted that he/she had mild left upper extremity weakness along with reports of difficulty swallowing, mixed Alzheimer's and Vascular Dementia with some agitation requiring the resident to be redirected and newly anticoagulated for Atrial Fibrillation. Resident #31 had medication orders for an anticoagulant, antidepressant, beta blocker, and an opioid. As of 10/17/24 there was no evidence of a baseline care plan that included instructions necessary to provide safe and effective care to Resident #31. On 10/17/24 at 9:39 a.m., the above information was confirmed with the Director of Nursing.
- Potential for harm · Dcited before2024-10-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and Material Safety Data Sheet (MSDS) review, the facility failed to ensure doors were locked where potentially dangerous chemicals were stored for 1 of 3 days of survey. Findings: On 10/15/24 at 9:48 a.m., a surveyor observed the Soiled Utility room, located on the Long-Term Care unit unlocked. Inside the Soiled Utility room, were four cabinets with four unlocked padlocks that contained the following: 1 bottle of Eco lab Rapid Multi Surface Disinfectant cleaner, 1 can of 3M Glass cleaner, 1 container of Simplex scour power and instant chlorine bleach, 1 can of WD-40, 1 bottle of True Clean Emerald Optically Enhanced floor cleaner and 1 bottle of Apollos Power Clean Industrial Grade cleaner & detergent. The Material Safety Data Sheets, each dated 1/1/2007, were reviewed and indicated the following: 1. Eco Rapid Multi Surface Disinfectant cleaner Section 4 First Aid Measures Eyes: Rinse immediately with plenty of water, also under the eyelids, for at least 15 minutes. Continue…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-17 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to post nurse staffing information on a daily basis including: the total number and the actual hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift for 2 of 3 survey days. Finding: On 10/15/24 and 10/16/24, a surveyor observed the nurse staffing information, posted in the main entrance, the posting lacked the total number of hours and the actual hours worked for the Registered Nurse, Licensed Practical Nurse and unlicensed nursing staff responsible for direct resident care. On 10/16/24 at 9:26 a.m., the above was confirmed with the Director of Nursing.
- Potential for harm · Ecited before2023-02-24 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain adequate housekeeping and maintenance services to maintain a sanitary, orderly, and comfortable interior in 10 of 18 resident rooms, the whirlpool room and the laundry room for 1 of 1 Environmental Tour. Findings: On 2/24/23, from 8:33 a.m. to 9:03 a.m., an Environmental Tour was conducted with the Administrator and the Maintenance Director in which the following findings were observed: > Resident room [ROOM NUMBER]: The floor was dirty around base of toilet and the entire bathroom floor was heavily soiled with dirt/debris. > Resident room [ROOM NUMBER]: The white raised toilet seat was dirty with brown fecal looking material. The paint was chipped/missing on the wall under the room window. The varnish is worn/missing on the bureau next to the sink. > Resident room [ROOM NUMBER]: There were ten cracked/broken floor tiles as you enter the room. The floor was dirty around base of toilet and the entire bathroom floor was heavily soiled with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to ensure that medications were stored properly by having unlabeled medications stored in three resident's rooms for 1 of 3 days of survey. (Rooms #6, #7, #8) Findings: 1. On 2/21/23 at 9:31 a.m., a surveyor observed in room [ROOM NUMBER], which is shared by two residents, there was an unlabeled medication (muscle rub ointment per DON) in a medication cup on the bedside table of Resident #11. 2. On 2/21/23 at 9:31 a.m., a surveyor observed in room [ROOM NUMBER], which is shared by two residents, there was an unlabeled medication (Nystatin powder per DON) in a medication cup on the shared sink. Nystatin powder is used to treat fungal or yeast infections of the skin. 3. On 2/21/23 at 9:31 a.m., a surveyor observed in room [ROOM NUMBER], an unlabeled medication (Nystatin powder per DON) on the bedside table and another unlabeled medication (Nystatin powder) in the bathroom on top of the paper towel dispenser. In addition, on the bedside table there was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of the facility's sink/bucket sanitizer form/policy and procedure, the daily high-temperature ware wash checklist/policy and procedure, the freezers and refrigerators temperature forms, and the food storage policy and procedure, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for ceiling lights, the food mixer, the dry storage room and the kitchen floor. The facility also failed to remove expired foods and failed to date, label and/or seal foods in the walk-in freezer and in the walk-in refrigerator. Additionally, the facility failed to monitor the temperatures of the walk-in freezer and the walk-in refrigerator. Further, the facility failed to monitor the dishwasher wash and rinse cycle temperatures as well as the chemical sanitizer levels for the dishwasher, the sanitizing sink, and the sanitizing bucket for 1 of 1 survey days (2/21/23) in the kitchen. This has the potential to affect all residents. Findings: On 2/21/23 from 8:40 a.m. to 9:20 a.m., in an initial kitchen tour with the Food Service…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-24 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to maintain garbage storage areas in a sanitary condition to prevent the harborage and feeding of pests for 1 of 2 dumpsters for 3 of 3 days of survey. (2/21/23, 2/22/23 and 2/24/23) Findings: 1. On 2/21/23 at 9:20 a.m., the surveyor and the Food Service Director observed 1 of 2 dumpsters with the left front lid and the back right lid opened. The dumpster was full of cardboard and bagged trash sticking out of the dumpster. The Food Service Director confirmed the finding at this time. 2. On 2/22/23 at 8:20 a.m., a surveyor and the laundry worker observed 1 of 2 dumpsters with the left front lid opened. The dumpster was full of cardboard and bagged trash sticking out of the dumpster. The laundry worker confirmed the finding at this time. 3. On 2/24/23 at 8:05 a.m., a surveyor observed 1 of 2 dumpsters with the left front lid opened. The dumpster was full of cardboard and bagged trash sticking out of the dumpster. The surveyor discussed the finding with the Administrator.
- Potential for harm · E2023-02-24 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to implement and maintain an effective training program which includes, at a minimum, training on abuse, neglect, exploitation and misappropriation of resident property by failing to ensure that 2 of 5 Certified Nursing Assistants (CNAs) reviewed for in-service training completed the required training (#2 & #3). Findings: On 9/24/23 during a review of facility staff education records the following were noted: CNA #2 was hired on 12/5/12. The last Abuse training received by CNA #2 was completed on 11/11/20. The record lacks evidence of mandatory Abuse training in 2021. CNA #3 was hired on 8/6/96. The last abuse training received by CNA #3 was completed on 8/19/20. The record lacks evidence of mandatory Abuse training in 2021. On 2/27/23 at 2:50 p.m. the Director of Nursing confirmed that not all of the mandatory training required was done in 2021 for the staff reviewed.
- Potential for harm · Dcited before2023-02-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and review of the Safety Data Sheet, the facility failed to ensure that the resident environment remained free from the potential risk of accident when they failed to ensure that a chemical was properly secured for 2 of 2 observations during 1 of 3 days of survey (2/21/23). Findings: 1. On 2/21/23 at 9:30 a.m., a surveyor observed a 10.1 fluid ounce spray bottle of Fabreze One - Fabric and Air Mist in a pink wash basin on the floor in the bathroom of Resident room [ROOM NUMBER]. 2. On 2/21/23 at 1:25 p.m., two surveyors observed the same 10.1 fluid ounce spray bottle of Fabreze One - Fabric and Air Mist on the back of the toilet. The bathroom is shared by rooms [ROOM NUMBERS] and utilized by 4 residents. The Safety Data Sheet for Fabreze One - Fabric and Air Mist noted: Section 4. First Aid Measures Eye Contact: Rinse with plenty of water. Get medical attention immediately if irritation persists Skin Contact: IF ON SKIN(or hair), Remove/Take off immediately all contaminated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-24 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, review of the daily staffing postings the Payroll Based Journal Report, and the nursing working schedule the facility failed to have a Registered Nurse (RN) on duty for at least 8 consecutive hours a day, 7 days a week for 1 of 77 days reviewed for Sufficient and Competent Nurse Staffing. Finding: A review of the Payroll Based Journal Report for Fiscal Year Quarter 4 2022 (July 1- September 30) indicated that the facility failed to have Licensed Nursing Coverage 24 hours/Day with infraction dates on 07/04/22 (Monday), 07/16/22 (Saturday), 08/27/22 (Saturday) and 09/24/22 (Saturday). A review of the nursing working schedule, indicated that on 7/16/22 (Saturday) the facility did not have an RN on duty for at least 8 consecutive hours. On 2/24/23 at 11:44 a.m., in an interview with the Director of Nursing (DON), she reported that the facility did have a Registered Nurse coverage for 8 consecutive hours on 7/04/22, 8/27/22, and 9/24/22. In addition, the DON provided copies of the schedule showing a Registered Nurse worked for eight hours on these days. On 2/24/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to NORTH COUNTRY ASSOCIATES — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.6 | -0.6 vs chain |
| Health inspection | 2 of 5 | 2.4 | -0.4 vs chain |
| Staffing | 4 of 5 | 4.3 | -0.3 vs chain |
| Quality measures | 3 of 5 | 2.4 | +0.6 vs chain |
The other 8 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ORESTIS, JOHN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 100% | since 01/01/1986 |
| CYR, GLEN | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | — | since 01/01/2012 |
| MARTIN, MELISSA | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2017 |
| RICHARDS, MARY | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 01/01/2012 |
CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
What families pay in ME
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205131. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.