Birchwood Health Care Center
604 1st Street NE, Forest Lake, MN 55025 · Non profit - Corporation · 100 certified beds · (651) 464-5600 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $48,698 in federal fines (most recent 2025-11-13)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.3% | 18.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.7% | 4.1% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.4% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.4% | 2.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 9.4% | 4.1% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.0% | 4.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.7% | 20.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.8% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.1% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.6% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 28.6% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.0% | 17.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 1.9% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 88.7% | 82.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 19.1% | 23.5% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 27.8% | 14.8% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 77 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 62.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.1%CMS range 48.7–67.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.9–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 62.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 40.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.7%CMS range 3.0–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.90 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 84.3 residents a day — about 84% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 3.98 on weekdays — 10% thinner on weekends. RN hours go from 0.85 to 0.61 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 14 most serious are shown; the remaining 25 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-06-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to verify and obtain on admission a resident's need for bipap (bilevel positive airway pressure machine which delivers pressurized air through a mask over the nose or mouth to provide improvement in breathing) equipment and failed to notify the provider after prescribed breathing interventions were ineffective for 1 of 1 resident (R90) reviewed for hospitalization. This resulted in an Immediate Jeopardy situation when R90 continued to have respiratory decompensation leading to the need for transfer to the emergency room, intubation, and admission to the intensive care unit. The IJ began on 6/4/26, when R90 was hospitalized , intubated, and admitted to the intensive care unit. Administration was notified of the IJ on 6/11/26, at 3:40 p.m. The IJ was removed on 6/11/26 at 8:38 p.m., however non-compliance remained at a lower scope and severity, level 2, isolated scope, which indicated no actual harm with potential for more than minimal harm that is not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review the facility failed to provide adequate supervision resulting in the likelihood of serious harm, injury, impairment, or death for 1 of 3 residents (R1) who was assessed to be at risk for elopement, had exit seeking behavior, and wore a WanderGuard (security device that prevents residents at risk of wandering from a designated area). The facility's failure resulted in an immediate jeopardy when R1 exited the building without staff knowledge and was returned to the facility by a community member (CM)-A.The immediate jeopardy began on [DATE] when R1 exited the facility chapel door at 6:25 p.m. The facility was made aware of R1 missing after CM-A arrived at the facility at 6:44 p.m., with R1 who was found two blocks away. The facility director of nursing (DON), administrator, regional nurse consultant (RNC), and regional director of operations (RDO) were notified of the immediate jeopardy on [DATE] at 5:02 p.m. The facility had implemented corrective action and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #51 R51's significant change Minimum Data Set (MDS) dated [DATE], indicated R51 had moderate cognitive impairment with medical diagnoses including type 2 diabetes, communication deficit or difficulties, depression, deformities of the musculoskeletal system and muscle weakness. R51's significant change MDS dated [DATE], indicated he required substantial to maximal assistance to move from lying to sitting to standing, partial to moderate assistance to roll left and was always incontinent of bowel movements. R51's significant change MDS dated [DATE], indicated R51 was at risk for developing pressure ulcers, did not have unhealed pressure ulcers, did not have other ulcers, wounds, or skin conditions of his feet, and did not reject care. The MDS further indicated skin and ulcer treatments included a pressure reducing device for the chair, bed, nutrition, or hydration interventions to manage skin problems, pressure ulcer care and applications of ointments or medications other than to feet. R51's pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to reduce the risk of accidents to prevent falls for one of one resident (R1) reviewed for falls with injuries. The facility failed to assess and add interventions following a positive Covid diagnosis with symptoms increasing the potential R1's risk for falls and did not comprehensively analyze and update the care plan with appropriate interventions following a fall that resulted in new fractures. Findings include: R1's progress noted dated 11/21/23 indicated R1 was admitted to the facility from a hospital 11/21/23 with a primary diagnosis of a spinal surgery following a fracture in his back in the 11th and 12th lumbar vertebra that resulted from a fall at home. R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 had a Brief Inventory of Mental Status (BIMs) score of 11 indicating R1 had moderate cognitive impairment. R1 required moderate assist with toileting, upper body dressing and transferring. R1 required maximum assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review the facility failed to ensure residents were given an opportunity to wash their hands prior to eating. This had the potential to affect any resident who chose to eat in the main dining room.Findings include:During an observation on 6/8/26 at 12:06 p.m., dining was in progress in the main dining room. Tables had hand wipes on the tables. Staff were not observed to offer residents an opportunity to clean their hands as they were brought in and seated at the tables.During an observation on 6/9/26 at 4:13 p.m., in the main dining room staff were bringing residents to the tables, staff were not observed offering any residents hand wipes to clean their hands. There were hand wipes on each table.During an observation on 6/9/26 at 4:25 p.m., in the main dining room staff were bringing residents into the dining room, staff were not observed offering hand wipes to residents as they brought them in.During an observation on 6/9/26 at 4:40 p.m., another resident was brought into the dining room and placed at a table, they were not offered a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure a resident's call light was answered timely to prevent a bladder accident for 1 of 1 resident (R53) reviewed for bowel and bladder. Findings include:R53 was admitted on [DATE], his admission Minimum Data Set (MDS) was in progress. R53's Face Sheet dated 6/11/26, identified R53 had diagnoses which included post-polio syndrome (a progressive neurological condition that causes new or worsening muscle weakness, fatigue, and pain decades after an initial polio infection), benign prostatic hyperplasia without lower urinary tract symptoms (non-cancerous enlargement of the prostate gland that commonly occurs as men age, obstructing urine flow and causing bothersome lower urinary tract symptoms like frequent urination, weak flow, and the inability to fully empty the bladder).R53's care plan dated 6/9/26, identified R53 was at risk for falls, interventions included to have his call light accessible and within reach. R53's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to meet the requirements for a bed hold notification for 1 of 2 residents (R90) reviewed for hospitalization.Findings include:R90's admission Record dated 6/12/26, identified R90 was admitted on [DATE] and had diagnoses of chronic obstructive pulmonary disease (COPD, a condition where lung tissue is damaged), acute and chronic respiratory failure with hypercapnia (too much carbon dioxide in the bloodstream) and hypoxia (not enough oxygen in the bloodstream), malignant neoplasm (cancer) of bronchus or lung, pulmonary hypertension, dependence on supplemental oxygen, and heart failure.R90's electronic medical record (EMR) didn't contain evidence of a bed hold offered to R90 or his spouse when he was transferred to the hospital.During an interview on 6/11/26 at 8:27 a.m., licensed practical nurse (LPN)-A stated the usual process for bed hold was when they go out ask if they want to hold the bed and provide them with bed hold policy at the time of their need…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure staff was properly educated on how to monitor a dialysis access site for 1 of 1 resident (R1) reviewed for dialysis.Findings include:R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 was cognitively intact, with diagnoses that included end stage renal disease (ESRD), and required dialysis.R1's care plan dated 6/9/26, indicated R1 required hemodialysis with potential for (arteriovenous) AV fistula malfunction. Instructions included to check for a thrill/bruit at the AV fistula/graft left arm access site every shift and as needed.R1's orders dated 6/11/26, indicated hemodialysis three times weekly, and instructed:Monitor hemodialysis vascular access AV fistula on left arm for signs and symptoms of infection every shift.Dialysis -Thrill/Bruit: Check Thrill (palpate) & Bruit (listen with stethoscope) every shift.Dialysis Post Run: Obtain full vital signs (VS) post dialysis run every evening shift every Tuesday,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that assessments and orders were in place for self-administration of medication and bedside storage for 1 of 1 resident (R40) who was reviewed for safe self-administration and storage of medications. Findings include: R40's quarterly Minimum Data Set (MDS) dated [DATE], indicated R40 was cognitively intact with diagnoses of diabetes, chronic kidney disease, and peripheral vascular disease.R40's care plan last reviewed 3/22/26, included Focus area Med Self Administration dated 9/30/25, which indicated R40 was able to keep at besides, and self-administer Voltaren gel. The associated intervention section instructed: (9/30/25) facility to administer medications as resident is not safe to independently administer medications at this time.R40's Order Summary Report, Active Orders as of 6/11/26, included okay to have over the counter medications for nerve pain in room. The order summary lacked administration parameter orders and/or orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to thoroughly investigate and failed to comprehensively assess in an effort to identify risks and hazards associated with an elopement for 1 of 3 residents (R1) reviewed after R1 removed his wander alert bracelet and left the facility unsupervised by staff. In addition, the facility failed to ensure a system for all staff to identify who was at risk for elopement. Findings include:R1 quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had severe cognitive impairment and mental status had not acutely changed from baseline. No behaviors were indicated. R1 was independent with transfers and used a wheelchair. R1's diagnoses included hypertension, arthritis, aphasia (language disorder affecting ability to communicate effectively), CVA (stroke), Non-Alzheimer's dementia, and seizure disorder.Facility Incident Audit Report dated 4/12/26, indicated on 4/12/26, R1 had been seen around 4:00 p.m., by staff seated by the reception desk and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper use of personal protective equipment (PPE) for 2 of 3 (R2, R3) residents who were on enhanced barrier precautions (EBP), required personal cares and ordered treatments and staff did not maintain proper hand hygiene practices or use of gowns while performing cares and treatments.Findings include: R2's Face Sheet dated 2/16/25, indicated R2 had neuromuscular dysfunction of bladder and was a carrier or suspected carrier of methicillin resistant staphylococcus aureus (MRSA). R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R2 was cognitively intact, had a suprapubic catheter in place, and was on EBPs. R3's Face Sheet dated 10/18/25, indicated R1 had retention of urine and was a carrier or suspected carrier of MRSA. R3's admission Minimum Data Set (MDS) dated [DATE], indicated R3 had memory problems, had an indwelling catheter, had a feeding tube was dependent on staff for hygiene, and was on EBPs. Enhanced Barrier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to accurately assess elopement risk for 1 of 3 residents (R1) reviewed for elopement. Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1 had severe cognitive impairment, diagnoses that included dementia, and had wandering behavior 1-3 days in the 7-day look back period. R1's orders dated 10/29/25, indicated check Wander Guard on right wrist every night. R1's progress notes dated 11/9/25 at 9:11 p.m., indicated R1 eloped out of the chapel doors and neighbors brought R1 back. R1's Elopement Risk assessment dated [DATE], indicated R1 was at risk for elopement with a score of 6 because R1 was able to self-propel her wheelchair, had a history of wandering, exhibited pacing or agitated behavior, was asking to go home, had a diagnosis of dementia, and was currently taking medications which may cause confusion. R1's Elopement Risk assessment dated [DATE], indicated R1 was at risk for elopement with a score of 5 because R1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for 2 of 2 residents (R48, R75) reviewed for call lights. Findings include: R48's quarterly Minimum Data Set (MDS) dated [DATE], indicated R78 had severe cognitive impairment and diagnoses of dementia. R48's care plan revised 7/2/24, indicated R48 had limited mobility related to weakness and dementia. R48 was dependent on 1-2 staff for bed mobility and required a soft touch call light in reach. An observation on 4/7/25 at 1:26 p.m., R48 was sitting up in their broda wheelchair next to the bed. The wheelchair was slightly reclined and R48 was sleeping with their arms bent laying on their torso. The chair was next to their bed. R48's soft touch call light was laying flat in the middle of the bed. An observation on 4/8/25 at 9:37 a.m., R48 was sitting in their broda wheelchair next to their bed. R48's arms were bent and laying on their torso. R48's soft touch call light was laying flat on the bed. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure feeding assistance and routine personal hygiene cares i.e., nail care, facial hair removal, was provided for 2 of 4 residents (R23, R28) reviewed for activities of daily living (ADLs) and whom were dependent on staff for such cares. Findings include: R23 R23's Optional State Assessment (OSA) dated 2/19/25, indicated severe cognitive impairment, rejected cares one to three days, required extensive assist with toilet use and limited assistance with transfers. R23's annual Minimal Data Set (MDS) dated [DATE], indicated severe cognitive impairment, rejected cares one to three days, required substantial maximal assistance with toileting hygiene, showering and bathing, and personal hygiene including shaving. Further, R23 had the following diagnoses: heart failure, Alzheimer's disease, and muscle weakness. R23's care plan dated 11/26/24, indicated R23 had an ADL self-care performance deficit due to Alzheimer's disease and required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 25 citations
- Potential for harm · D2025-04-10 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure an antibiotic ointment was still necessary for 1 of 1 residents (R75) reviewed for antibiotic use. Findings include: R75's admission Minimum Data Set (MDS) dated indicated R75 had severe cognitive impairment and diagnoses of dementia and heart failure. R75's provider order dated 3/1/25, indicated R75 required bacitracin external ointment 500 units/gram (antibiotic ointment) applied to foreskin topically every day and evening for 7 days and then daily for foreskin care. The order lacked an end date. R75's Treatment Administration Record (TAR) dated 3/1/2025-4/8/2025 indicated R75 had received the bacitracin ointment as ordered. R75's interdisciplinary team (IDT) progress note dated 3/1/25 at 8:08 a.m., R75 had a small amount of blood in brief. R75 stated their foreskin gets stuck at times and they pulled on it to get it back up. The provider was notified and an order for bacitracin twice daily for 7 days and then daily was received. R75's electronic medical record (EMR) lacked indication monitoring of R75's foreskin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure preferences for drinks and food choices was followed for 2 of 2 residents (R38, R75) reviewed for food choices. Findings include: R38's admission Minimum Data Set (MDS) dated [DATE] indicated R38 was cognitively intact with diagnoses of diabetes. R38's care plan revised 2/22/25, indicated R38 had a potential nutritional problem related to acute gallbladder infection. Interventions included review food preferences with resident and family. R38's meal ticket dated 4/8/25, indicated R38 wanted milk. R38's meal ticket dated 4/9/25 was requested however was not received. An interview on 4/7/25 at 1:09 p.m., R38 stated staff give items someone with diabetes shouldn't have. R38 stated they always get juice with breakfast and has told them she prefers milk, tea or coffee. The juice causes blood sugar to elevate. R38 further stated she had talked to the registered dietician (RD) but still gets the wrong items. An observation on 4/8/25 at 8:11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure an antibiotic was monitored, tracked and had an end date for 1 of 1 residents (R75) who was prescribed a topical antibiotic. Findings include: R75's admission Minimum Data Set (MDS) dated indicated R75 had severe cognitive impairment and diagnoses of dementia and heart failure. R75's interdisciplinary team (IDT) progress note dated 3/1/25 at 8:08 a.m., R75 had a small amount of blood in brief. R75 stated their foreskin gets stuck at times and they pulled on it to get it back up. The provider was notified and an order for bacitracin twice daily for 7 days and then daily was received. R75's provider order dated 3/1/25, indicated R75 required bacitracin external ointment 500 units/gram (antibiotic ointment) applied to foreskin topically every day and evening for 7 days and then daily for foreskin care. The order lacked an end date. R75's Treatment Administration Record (TAR) dated 3/1/2025-4/8/2025 indicated R75 had received the bacitracin ointment as ordered. R75's electronic medical record (EMR) lacked indication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-09 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure sufficient staffing were available to ensure 1 of 1 resident (R18), reviewed for weight monitoring, had weights completed. Ensured a comprehansive skin assessment, following prescribed wound care orders and implemented intervention to promote healing for 2 of 3 residents (R2, and R51) admitted to the facility without pressure ulcers, ensure that 1 of 1 resident (R18) with continuous oxygen via nasal cannula had current physician orders for oxygen use and failed to assess oxygen saturation levels consistently reviewed for sufficient staffing, ensure adequate supervision was provided to prevent attempted elopement for 1 of 1 (R3) resident reviewed for wandering. Furthermore, the facility failed to evaluate and analyze R3's attempted elopements to develop targeted interventions to reduce the risk for elopement and ensure dignified conversation was maintained for 1 of 1 (R48) residents who was observed during morning cares. This had the potential to affect all 64 residents who resided at the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-09 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure a registered nurse (RN) was scheduled for a minimum of eight hours per day. This deficient practice had the potential to affect all 64 residents who resided in the facility. Review of staff schedule postings for the months of July, August, September and December 2023, on the following dates there was no RN coverage for eight consecutive hours per day: 7/4/23, 7/15/23, 7/16/23, and 12/17/23. The facility was unable to provide verification (such as sign in sheets, documentation completed, email communication, etc.,) of RN in facility on 7/3/23, and 8/12/23. There were no RN's scheduled on the nursing master schedule on 7/3/23, and 8/12/23. During email communication from administrator on 2/8/24 at 12:47 p.m. RN coverage clarification were as follows: 7/3/23- one RN (director of nursing) was in building (per administrator) but did not provide direct resident care 7/4/23- No RN in building 7/15/23-one RN worked 5.85 7/16/23- No RN was in the facility 8/12/23-one RN in building (per administrator) but did not provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-09 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to complete an annual performance review for 5 of 5 nursing assistants (NA-E, NA-F, NA-G; NA-H, NA-I) whose employee files were reviewed. This had the potential to affect all 64 residents who resided at the facility. Findings include: The facility Annual Performance Review documentation provided for NA-E, NA-F, NA-G; NA-H and NA-I, were all undated and unsigned by employee and evaluator. During interview on 2/9/24 at 9:12 a.m., regional nurse consultant (RNC)-E stated it was the expectation that performance evaluations were completed accurately and thoroughly, dated and signed by employee and evaluator annually. During interview on 2/9/24 at 10:04 a.m., RNC-E also clarified performance reviews were to be completed annually, however, after checking facility records, RNC-E verified performance reviews had not been completed for NA-E, NA-F, NA-G; NA-H, and NA-I who were due for one. RNC-E stated the facility began a new process where performance reviews would be completed quarterly but the new process had not been implemented.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-09 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to maintain a quality assurance process improvement (QAPI) committee that was effective in identifying, implementing actions, and continued monitoring to ensure residents received services to prevent pressure ulcers. This deficient practice had the potential to affect all 64 residents currently residing in the facility. Findings include: Review of the 12/18/23 QAPI minutes, indicated a target area of Pressure injuries: Suspected DTI (deep tissue injury) and Stage 2 PI (pressure injury). The minutes indicated the following trend analysis and actions taken: Analysis: Decrease in numbers 1 Stage 2 PI - stable 1 suspected DTI - facility acquired. Compared to last month wounds have decreased due to healing, discharges or death. Actions taken: Watching more closely and discussing more in Tuesday weekly leadership clinical meetings. Consistent use of the Skin/Wound tab in Point Click Care (PCC) and provider ability to follow more closely through they method as well. Review of the 1/15/24 QAPI minutes, indicated a target area of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 1 of 5 residents (R48) were appropriately vaccinated against pneumonia upon admission. Furthermore, the facility failed to have a method or system to ensure the facility offered or provided any initial or updated vaccine to residents per Centers for Disease Control (CDC) vaccination recommendations. This had the potential to affect all 64 residents. Findings include: Review of the current CDC pneumococcal vaccine guidelines located at https://www.cdc.gov/vaccines/vpd/pneumo/hcp/pneumo-vaccine-timing.html, identified for: 1) Adults 19-[AGE] years old with specified immunocompromising conditions, staff were to offer and/or provide: a) the PCV-20 at least 1 year after prior PCV-13, b) the PPSV-23 (dose 1) at least 8 weeks after prior PCV-13 and PPSV-23 (dose 2) at least 5 years after first dose of PPSV-23. Staff were to review the pneumococcal vaccine recommendations again when the resident turns [AGE] years old. 2) Adults [AGE] years of age or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure dignified conversation was maintained for 1 of 1 (R48) residents who was observed during morning cares. Findings include: R48's admission Minimum Data Set (MDS) dated [DATE], indicated R48 was cognitively intact and had diagnoses of secondary Parkinson's (disorder that causes stiffness, tremors, and weakness), anxiety and depression. R48's MDS further indicated R48 required total assist for mobility and was unable to walk. R48's care plan dated 1/2/24, indicated R48 was vulnerable due to poor mobility and a new environment. R48's care plan directed staff to report all concerns and ensure a safe environment. An observation on 2/7/24 at 8:33 a.m., nursing assistant (NA)-A and NA-B entered R48's room to provide morning cares. R48 had stated was willing to get cleaned up but wanted to stay in bed. NA-A and NA-B encouraged R48 to get dressed and go to the dining room for breakfast. During cares, R48 stated was willing to get dressed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide routine personal grooming and cleanliness for 1 of 1 residents (R24) reviewed for activities of daily living (ADLs) and who were dependant on staff for their care. Findings include: R24's quarterly Minimum Data Set (MDS) dated [DATE], indicated R24 had severe cognitive impairment and required substantial to maximal assistance from staff for personal hygiene cares, including shaving and denture cares. R24's diagnoses included depression, anxiety, dementia (a loss of memory, language, problem-solving, and other thinking abilities), and dysphagia (difficulty swallowing). R24's Care Area Assessment (CAA) for dementia dated 10/24/23, indicated R24 had a decreased ability to make herself understood and to understand others. The CAA indicated R24 had a decline in functional status under continence and further indicated she performed better in a small group. The CAA lacked documentation for care plan considerations but endorsed it would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 1 of 1 residents (R18) reviewed for weight monitoring, had weights completed per physician orders. The facility also failed to implement physician orders for 1 of 1 resident (R30) with an order for pulse monitoring. Additionally, the facility failed to ensure special instructions were followed per physician orders for PRN Lasix administration for 2 of 2 residents (R1, R30) reviewed for quality of care. Findings Include: Weight Monitoring R18's quarterly Minimum Data Set (MDS) dated [DATE], indicated R18 was cognitively intact and had no rejection of cares. R18's face sheet printed 2/9/24, indicated R18 diagnosis included heart failure (condition that develops when your heart doesn't pump enough blood for your body's needs.), chronic pulmonary edema (a condition in which too much fluid accumulates in the lungs, interfering with a person's ability to breathe normally) and atrial fibrillation (an irregular and often very rapid heart and can lead…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure adequate supervision was provided to prevent attempted elopement for 1 of 1 (R3) resident reviewed for wandering. Furthermore, the facility failed to evaluate and analyze R3's attempted elopements to develop targeted interventions to reduce the risk for elopement. Findings include: R3's quarterly Minimum Data Set (MDS) dated 12/1523, indicated R3 had severe cognitive impairment and diagnoses of Alzheimer's Disease, depression, and repeated falls. Furthermore, R3's MDS indicated R3 wandered daily and required a wandergaurd (wearable device that alarms when attempting to exit the building). R3's elopement risk assessment dated [DATE], indicated R3 was a high risk of elopement. R3's behavior Care Area Assessment (CAA) dated 6/27/23, indicated R3's wandering and refusal of care had worsened since last assessment. R3's care plan revised on 1/29/24, indicated the following: -R3 had behaviors of wandering and delusions of stolen and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to ensure ongoing monitoring of weight for nutrition status was implemented as directed for 1 of 1 residents (R55) reviewed for nutrition. Findings include: R55's 5 day Minimum Data Set (MDS) dated [DATE], indicated moderate cognitive impairment, did not reject cares, required set up or clean up assist for eating, held food in his mouth after meals, was 67 inches and 174 pounds and had not had a 5% or more weight loss in the last month and indicated R55 had a 5% or more gain in the last month. R55's Medical Diagnosis form in the electronic medical record (EMR) indicated R55 had the following diagnoses: type two diabetes mellitus, chronic kidney disease stage 3A, unspecified severe protein calorie malnutrition, and dysphagia oropharyngeal phase (swallowing problems occurring in the mouth and or throat). R55's physician orders dated 1/16/24, indicated to offer a bedtime snack and document the percentage taken. R55's physician orders dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 1 of 1 resident (R18) who used continuous oxygen via nasal cannula had current physician order for oxygen use. The facility also failed to assess oxygen saturation levels consistently for 1 of 1 resident (R18) reviewed for respiratory care. Findings Include: R18's quarterly Minimum Data Set (MDS) dated [DATE], indicated R18 was cognitively intact and had no rejection of cares. The MDS section titled special treatments/respiratory treatment/oxygen therapy lacked indication R18 used oxygen. R18's face sheet printed 2/9/24, indicated R18 diagnosis included heart failure (condition that develops when your heart doesn't pump enough blood for your body's needs.), chronic pulmonary edema (a condition in which too much fluid accumulates in the lungs, interfering with a person's ability to breathe normally) and atrial fibrillation (an irregular and often very rapid heart and can lead to blood clots in the heart). R18's care plan revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper hand hygiene and personal protective equipment was utilized as recommended by nationally recognized standards during resident cares for 3 of 3 residents (R2, R48 and R51) reviewed for infection control. Findings include: R2's significant change Minimum Data Set (MDS) dated [DATE], indicated moderate cognitive impairment, rejected care 1 to 3 days, was always incontinent of bladder, and frequently incontinent of bowel, required substantial assistance with toileting, showering and bathing, and hygiene. Additionally, the MDS indicated R2 had dementia, and had a stage three pressure ulcer. R2's physician orders dated 1/18/24, indicated the following dressing change to R2's coccyx wound: cleanse wound with Vashe, apply a wet to dry dressing with normal saline, idoform gauze in areas of tunneling, then gauze, then ABD change, and apply skin prep around wound every day and evening shift. During interview and observation on 2/7/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline care plan that includes instructions and interventions indicating staff assistance with bathing, dressing, grooming, oral cares, mobility, toileting, dining, pain management, fall interventions, and the use of a TSLO (Thoracic-Lumbar-Sacral Orthosis) back brace for one of one resident (R1) within 48 hours of resident's admission. Findings include: R1's hospital discharge date d 11/16/23 indicated R1 had a TLSO brace for a T11/12 compression fracture following a fall at his home. He does not like to wear the brace. R1 was to wear the brace when out of bed, and when the head of the bed was greater than 30 degrees. R1's progress noted dated 11/21/23 indicated R1 was admitted to the facility from a hospital on [DATE] with a primary diagnosis of a spinal surgery following a fracture in his back in the fifth lumbar vertebra. He was admitted to the facility wearing a TSLO back brace. R1's admitting diagnoses include chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of one resident (R1) reviewed for care plans. R1's care plan did not include included catheter cares, fall prevention and interventions, the use of a TSLO brace, wound care, bathing, dressing, grooming, oral cares, mobility, toileting, dining, oxygen use, and pain management care. Findings include: R1's hospital discharge date d 11/16/23 indicated R1 had a TLSO brace for a T11/12 compression fracture following a fall at his home. He does not like to wear the brace. R1 was to wear the brace when out of bed, and when the head of the bed was greater than 30 degrees. R1's progress noted dated 11/21/23 indicated R1 was admitted to the facility from a hospital on [DATE] with a primary diagnosis of a spinal surgery following a fracture in his back in the fifth lumbar vertebra. He was admitted to the facility wearing a TSLO back brace. R1's admitting diagnoses include chronic kidney…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to revise the care plan to include a new diagnosis of Diabetes Mellitus for 1 of 1 resident (R2) who returned from the hospital with the new diagnosis and treatment orders for Diabetes Mellitus. Findings include: R2's quarterly Minimum Data Set (MDS) dated [DATE] indicated R2's cognitive level could not be assessed due to R2 was not able to complete the interview. R2 had unclear speech and difficulty making self-understood or understanding others. R2 was dependent with all activities of daily living (ADL's) and transferring. R2's diagnoses included hemiplegia following cerebral infarct (stroke) and aphasia (difficulty speaking). R2's hospital Discharge summary dated [DATE] indicated R2 was given a new diagnose of Diabetes Mellitus. R2 was started on insulin glargine 100 units/milliliter pen, commonly known as a Lantus pen. R2 was to inject 8 units subcutaneously (under the skin) every morning before breakfast. R2 was to have her A1C level (a lab test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess and complete cares for the placement of an indwelling catheter (a catheter tube that is inserted into the bladder through the urethra and remains in situ to drain urine into a bag) upon readmission from the hospital to the facility for one of one resident (R1) who was observed having an indwelling catheter with no documentation in the chart. Findings include: R1's progress noted dated 11/21/23 indicated R1 was admitted to the facility from a hospital 11/21/23 with a primary diagnosis of a spinal surgery following a fracture in his back in the 11th and 12th lumbar vertebra that resulted from a fall at home. R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 had a Brief Inventory of Mental Status (BIMs) score of 11 indicating R1 had moderate cognitive impairment. R1 required moderate assist with toileting, upper body dressing and transferring. R1 required maximum assistance with showering, and lower body dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to ensure licensed nursing staff, unlicensed nursing staff and therapy staff demonstrated competency skills related to placement of a TLSO brace (a specialized brace used to limit the motion in the thoracic, lumbar and sacral regions of the back, used to treat stable fractures or following surgery) for 1 of 1 (R1) resident assessed for quality of care and neglect concern allegations. Findings include: R1's hospital discharge date d 11/16/23 indicated R1 had a TLSO brace for a T11/12 compression fracture following a fall at his home. He does not like to wear the brace. R1 was to wear the brace when out of bed, and when the head of the bed was greater than 30 degrees. R1's progress note, physical device evaluation dated 11/21/23 R1's admission date indicated R1 wears brace. The notes did not indicate type of brace, when brace is to be used, how brace is to be used and if staff need to assist with the brace. R1's physician orders dated 11/21/23 - 1/9/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure comprehensive assessments for mechanical lift harness/sling size according to manufacturers's recommendations for 2 of 2 residents (R1, R2) and failed to appropriately assess and develop and implement an individualized care plan for safe mechanical lift transfers for R1. Additionally, failed to have a systematic approach for preventative maintenance tracking and repairs for 4 of 4 mechanical lifts. Findings include: R1's face sheet identified R1 had diagnoses that included osteoarthritis and repeated falls. R1's care plan dated [DATE], included R1 had limited physical mobility and was at risk of falls with the intervention dated [DATE], that directed R1 required full body mechanical lift and appropriate sling size (not specified). R1's record did not include a comprehensive assessment for sling size. R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 did not have cognitive impairment. R1 was dependent on staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure allegations of abuse were reported immediately, within two hours, to the State Agency (SA) for 1 of 1 residents (R1) reviewed for allegations of abuse. Finding include: A facility document titled Feedback Form was completed by registered nurse (RN)-A on 12/3/23 at 1:52 a.m. The document indicated R1 reported nursing assistant (NA)-A slapped her hand, refused to push her wheelchair into the bathroom, tossed her around, and threw things at her. The document further indicated the director of nursing (DON) was informed of the alleged abuse on 12/4/23, at 7:15 a.m. R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 required substantial to maximum assistance with all personal cares and mobility. The MDS also indicated R1 was cognitively intact. R1's Diagnosis List included diagnoses of adult failure to thrive, weakness, and dementia. On 12/6/23 at 9:16 a.m., RN-A stated R1 told her NA-A made her wheel herself to the bathroom, hit her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure allegations of physical abuse were reported timely (within two hours) to the State Agency (SA) for 2 of 4 residents (R4, R5) reviewed for abuse. Findings include: R4's quarterly Minimum Data Set (MDS) dated [DATE], identified R4 had severe cognitive impairment and had no behaviors towards others. A progress note dated 8/13/23 at 3:28 p.m., indicated R3 was trying to get out of her door. R4 was sitting in her wheelchair in front of R3's doorway. R3 asked R4 to move. Staff noted R3 brushed the back of her right hand across R4's face/cheek. Staff intervened and nursing assistant (NA)-A told R3 not to hit. R3 stated, I'm not hitting her, I'm pushing her. On 9/1/23 at 9:39 a.m., registered nurse (RN)-A stated she had been told R3 was trying to brush R4 aside, and there was no ill intent, so it was not reported to the SA. R5's quarterly MDS dated [DATE] identified R5 was cognitively intact and had no behaviors towards others. On 8/31/23 at 2:10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-06-12 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to provide residents the Skilled Nursing Facility Advance Beneficiary notice of Non-coverage (SNF ABN) CMS-10055 when Medicare part A services were being discontinued and the resident stayed in the facility. This affected 4 of 4 (R1, R5, R8, R11) residents reviewed for beneficiary notices. Findings include:R1's Notice of Medicare Non-Coverage (CMS-10123) dated 4/21/26, indicated R1's last covered day of Medicare A would be 4/23/26. R1's electronic medical record (EMR) lacked indication the SNF ABN was provided.R1's Census list and progress notes indicated R1 remained at the facility after 4/21/26 (Medicare Part A discharge date ).R5's CMS-10123 dated 3/12/26, indicated R5's last covered day of Medicare A would be 3/13/26. R5's electronic medical record (EMR) lacked indication the SNF ABN was provided.R5's Census list and progress notes indicated R5 remained at the facility after 3/12/26 (Medicare Part A discharge date ).R8's CMS-10123 dated 2/2/26, indicated R8's last covered day of Medicare A would be 2/5/26. R8's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-09 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure the required nurse staffing document contained accurate staffing information. This had the potential to affect all 64 residents residing in the facility and/or visitors who may wish to view the information. Findings Include: Review of the facility master schedule and daily nurse posting for 1/24/24, indicated no changes or updates when staffing levels changed on the master schedule due to call-ins or staff leaving early. On the following dates with staff changes on the master schedule no updates were noted on the daily nurse staffing hours: -1/10/24-one nurse called in on the 2:00 p.m. to10:30 p.m., shift; no staff replacement noted. No update noted to daily nurse staffing for 1/10/24. -1/15/24-one nursing assistant (NA) called in on the 6:30 a.m to 2:30 p.m., shift; no staff replacement noted; one NA scheduled from 6:30 a.m. to 2:30 p.m., left at 11:15 a.m., no staff replacement noted. No update noted to daily nurse staffing for 1/15/24. -1/19/24- one NA called in on the 2:30 p.m. to 10:30 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$48,698 in federal fines across 3 penalties.
- $10,361 — penalty dated 2025-11-13
- $29,234 — penalty dated 2024-02-09
- $9,103 — penalty dated 2024-01-04
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIFESPARK — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.3 | +0.7 vs chain |
| Health inspection | 1 of 5 | 1.0 | ≈ chain avg |
| Staffing | 4 of 5 | 2.5 | +1.5 vs chain |
| Quality measures | 5 of 5 | 3.8 | +1.2 vs chain |
The other 3 homes this chain runs (chain average 1.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| MARSHALL, SUSAN | Individual | CORPORATE DIRECTOR | since 03/01/2007 |
| MARTIN, RICHARD | Individual | CORPORATE DIRECTOR | since 03/01/2007 |
| TOULOUSE, MOLLY | Individual | CORPORATE OFFICER | since 04/30/2017 |
| LIFESPARK MANAGEMENT SERVICES | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/30/2020 |
| CHEBLI, YASSER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2022 |
| KING, RYAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| MILLER, MEGAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| AEGIS THERAPIES, INC. | Organization | ADP OF THE SNF | since 01/01/2009 |
| GRAPE TREE MEDICAL STAFFING LLC | Organization | ADP OF THE SNF | since 12/01/2023 |
| LIFESPRK HOLDINGS, INC. | Organization | ADP OF THE SNF | since 06/30/2020 |
| SENIOR CARE COMMUNITIES | Organization | ADP OF THE SNF | since 04/30/1999 |
| SHIFTSTER LLC | Organization | ADP OF THE SNF | since 12/01/2023 |
| TWSL. LLC | Organization | ADP OF THE SNF | since 06/30/2020 |
| KRAMER, TRISHA | Individual | ADP OF THE SNF | since 05/20/2024 |
CMS files one row per role, so the 18 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245200. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.