Woodbury Health Care Center
7012 Lake Road, Woodbury, MN 55125 · Non profit - Corporation · 155 certified beds · (651) 735-6000 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0568, F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $182,937 in federal fines (most recent 2025-12-02)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.4% | 18.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.1% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.3% | 2.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.5% | 4.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.3% | 4.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 18.2% | 20.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 7.2% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.8% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.0% | 5.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 23.6% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.2% | 17.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.9% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 85.2% | 82.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 31.0% | 23.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.3% | 14.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.65 | 1.61 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.76 | 1.90 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 231 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 48.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.1%CMS range 53.2–67.5 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 7.1–12.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 48.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 39.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.6%CMS range 6.7–13.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 155 beds and averages 111.3 residents a day — about 72% occupied, or roughly 44 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Weekend coverage: total nurse staffing is 3.52 hrs/resident/day on weekends vs 4.10 on weekdays — 14% thinner on weekends. RN hours go from 1.07 to 0.63 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
44 citations, most serious first. The 14 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · J2025-12-02 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to accurately transcribe a medication order correctly for Bumex (diuretic medication used to remove fluid) for 1 of 1 resident (R1) which resulted in an 18-pound (lb.) weight loss in 12 days, critical labs, vomiting and a hospitalization. In addition, the facility had two additional medication errors and failed to implement appropriate corrective actions to prevent the significant medication error for R1. The facility failure resulted in an immediate jeopardy (IJ) for R1.The IJ began on 11/07/25, when R1 was ordered Bumex (diuretic) 2 milligrams (mg) by mouth (po) QD (daily) x three days. The order was transcribed as Bumex 2 mg po TID (three times daily) with no stop date indicated. As a result, R1 received (36) 2 mg doses from 11/7/25 to 11/18/25 versus the 3 doses he should have been administered. R1 was admitted to the hospital with acute kidney injury and infection on 11/18/25. The administrator and director of nursing (DON) were notified of the IJ…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-03-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to accurately assess and implement interventions to prevent hypoglycemia (low blood sugar) for 1 of 1 resident who was diabetic, had a blood sugar of 30 mg/dl (milligrams per deciliter; normal range is 80-130 mg/dl) and was unresponsive at dialysis. This resulted in an immediate jeopardy for R1 who was hospitalized with hypogylcemia. The IJ began on 3/1/25 at 5:00 p.m. when R1 was admitted to the facility with orders for insulin but lacked orders to check blood sugars. The facility did not implement standing orders or request orders to monitor R1's blood glucose levels, resulting in a severe drop in R1's blood sugar level and hospitalization. The administrator, director of nursing (DON), and regional nurse were notified of the IJ on 3/7/25 at 11:50 a.m. The facility had implemented immediate corrective action on 3/4/25 to prevent recurrence prior to the survey, therefore, the IJ was issued at past none compliance. Findings include: R1 admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to assess and monitor a change in condition for 3 of 4 residents (R1, R2, R4) reviewed for wound care. The lack of assessment and monitoring for R1 resulted in harm for R1 when R1 appeared to be sleeping in bed but instead had a change in responsiveness and mentation, was not assessed timely for the change, and was hospitalized . The lack of thorough assessment and monitoring for R2 resulted in delay in treatment for wounds related to moisture associated skin damage (MASD). Wound care staff identified wounds on 4/28/26, but were not evaluated until 5/11/26. The wounds were open and R2 reported pain associated with the wounds. The lack of assessment and monitoring for R4 resulted in harm when R4 was noted to have a change in condition, staff did not perform ongoing assessments and monitoring, the provider was not notified of the changing and deteriorating condition, and R4 was found unresponsive in bed two days after becoming ill and was subsequently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to implement care plan interventions, including providing required supervision, which resulted in a fall for 1 of 1 residents (R68) reviewed for accidents. This resulted in actual harm when R68 required hospitalization for pain control and sustained a fractured left tibia and fibula (lower leg bones). The facility had implemented and completed corrective action prior to the start of the survey, and the deficient practice is being issued at past non-compliance. Findings include: R68's annual Minimum Data Set (MDS), dated [DATE], indicated R68 was admitted to the facility on [DATE], was cognitively intact and required substantial or maximum assistance with toileting and dressing and partial to moderate assistance with bed mobility. R68's care plan, dated 3/22/23, indicated R68 had an activities of daily living (ADL) self-care performance deficit related to failure to thrive, osteoarthritis (inflammation of one or more joints) of the right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-26 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and document review, the facility failed to develop a comprehensive care plan for 1 of 4 resident (R1) reviewed for compressive care plan. Additionally, based on interviews, observations, and document review, the facility failed to implement care planned interventions for 2 of 4 residents (R2, R4) reviewed for care plan implementation. Findings include: R1 R1's admission Minimum Data Set (MDS) dated [DATE], indicated intact cognition, impairment in both upper extremities, dependence upon staff for lower extremity dressing. R1's diagnoses included kidney disease, hypertension, and liver disease. R1's orders dated 4/23/26, indicated wrap bilateral lower extremities with Kerlix and then ACE wraps, one time a day for edema, on in the morning, off at bedtime. R1's care plan dated 3/27/26, indicated R1 wore ACE wraps, on in the morning, and off at bedtime. The care plan lacked the indication for use and lacked mention of lymphedema (swelling caused by accumulation of protein-rich fluid in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review the facility failed to promote dignity for 1 of 4 residents (R4) when his call light was not answered timely, staff did not honor a request to don R4's protective heel boots, and did not provide a blanket to cover his body. Findings include: R4's Medicare 5-Day Minimum Data Set (MDS) dated [DATE] indicated R4 had intact cognition, was dependent upon staff for activities of daily living (ADLs) including applying footwear, had a pressure ulcer, and was at risk of developing additional pressure ulcers. R4's diagnoses included an unstageable pressure ulcer, diabetes, and diabetic foot ulcers. R4's care plan indicated the following:11/15/23- dependent on staff to put on/take off shoes4/2/26- indicated R4 had potential and actual skin impairment, admitted to the facility on [DATE] with an unstageable right heel venous ulcer (sores that typically occur on the legs due to poor blood circulation), left medial malleolus (bony prominence on the inner side of ankle)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to ensure pressure ulcer (PU) preventative measures indicated on the care plan were implemented for 2 of 4 residents (R2, R4) reviewed for wounds. Findings include:R2R2's annual Minimum Data Set (MDS) dated [DATE], indicated severe cognitive impairment, R2 was always incontinent of bowel and bladder, and was at risk for developing PU. R2's diagnoses included dementia and arthritis. R2's care plan dated 5/14/22, revised 5/20/26, indicated R2 had potential impairment to skin integrity related to incontinence, immobility, and medication use with current MASD (moisture associated skin damage) with treatment with an ointment. Interventions added 5/18/26, included: See the Skin/Wound tab in the medical record for current skin measurements and interventions; treatment as ordered and notify provider if the skin alteration was worsening or shows signs and symptoms of infection or no improvement in fourteen days. R2's Skin Issues/ Skin Check notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and document review the facility failed to follow orders for catheter removal and failed to ensure catheter was in place for a valid medical reason for 1 of 3 residents (R1) reviewed for catheter care. Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], indicated intact cognition, impairment in both upper extremities, dependence upon staff for lower extremity dressing, and diagnoses that included kidney disease, hypertension, liver disease, and a history of urinary tract infection (UTI) in the previous 30 days. R1's provider orders dated 4/18/26, indicated remove the Foley catheter (type of indwelling urinary catheter, used to drain urine from the bladder) on 4/23/26. R1's medication orders indicated the following: 4/18/26 furosemide (diuretic - medication used to promote the production of urine by the kidneys used to flush out excess salt and water) 40 milligrams (mg), starting 4/19/26 give 40 mg by mouth one time daily for acute congestive heart failure (condition where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-26 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure lymphedema (swelling caused by an accumulation of protein-rich fluid in the body's tissues) care was provided as ordered for 1 of 4 residents (R1) reviewed for wound care. Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], indicated intact cognition, impairment in both upper extremities, and dependence upon staff for lower extremity dressing. R1's diagnoses included kidney disease, hypertension, and liver disease. R1's Hospitalist Discharge summary dated [DATE], indicated R1 was admitted [DATE] with septic shock (a serious medical condition that occurs when an infection leads to dangerously low blood pressure and organ failure), acute kidney injury, elevated liver function test, chronic lymphedema with significant skin changes, required an increase in hospital resources and staff for care related to severe obesity, and was treated in the intensive care unit (ICU) for the management of septic shock. R1 was stable when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and document review, the facility failed to maintain an effective infection prevention and control program by ensuring staff utilized proper hand hygiene and appropriate glove use during wound care treatments for 1 of 1 resident (R4) reviewed for wound care. Findings include: R4's Medicare 5-Day Minimum Data Set (MDS) dated [DATE] indicated R4 had intact cognition, was dependent upon staff for activities of daily living (ADLs) including applying footwear, had a pressure ulcer, and was at risk of developing additional pressure ulcers. R4's diagnoses included an unstageable pressure ulcer (a severe wound with full-thickness skin and tissue loss where true depth and severity of the damage cannot be determined), diabetes, and diabetic foot ulcers . R4's care plan indicated the following:4/21/25- chronic methicillin-resistant Staphylococcus aureus (MRSA, bacteria that have developed resistance to common antibiotics) in wounds requiring standard precautions for infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure food items were disposed of when needed and were properly stored, labeled, and dated. This had potential to affect all residents, staff, and visitors who consumed food from the main kitchen,and dining refrigerators.Findings include:During the initial kitchen tour on 7/21/25 at 12:03 p.m., the large refrigerator in the hallway across the main kitchen had an opened package of tortilla shells which were not secured closed and not labeled with an opened date. CD and kitchen supervisor (KS)-D stated the kitchen served tacos over the weekend. The large freezer in the hallway across from the main kitchen had meat in an unlabeled freezer bag with a zip lock. KS-D stated the bag contained cooked ribs they used the day prior. The freezer contained meat in clear, tight-sealed packaging and did not contain a label. KS-D stated the meat was pork shoulder which was delivered to the kitchen and expected the label to be cut off from the original box and placed on the meat if the box got damaged.During continued tour…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to implement transmission-based precautions (TBP) and infection surveillance for 1 of 1 resident (R111) who had an active order to collect a stool sample for Clostridioides difficile (C. diff).Findings include: Review of R111's medical record included diagnosis list dated 7/24/25 which included End stage renal disease, diarrhea unspecified, and gastritis. Review of R111's Medication Administration Record (MAR) dated July 2025 indicated a physician order Collect Stool and send to the lab for C-Diff every loose stool D/C (discontinue) once the stool collected. The order was dated 7/21/25, and every shift through 7/24/25 had charted NO BM. R111’s Medication Administration Record for July 2025, directed staff to collect a stool sample and send to the lab for C. diff every shift for loose stool and to discontinue the order once R111’s progress notes did not indicate if R111 was placed on precautions or any additional details on when symptoms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a self administration of medications (SAM) was completed to allow residents to safely administer their own medications for 1 of 1 resident (R68) observed with a medication at the bedside. R68's Medical Diagnosis form indicated the following diagnoses: acute and chronic respiratory failure with hypoxia, severe persistent asthma, chronic obstructive pulmonary disease with acute exacerbation, and emphysema.R68's quarterly Minimum Data Set (MDS) dated [DATE], indicated intact cognition, and had shortness of breath with exertion when sitting at rest, and when lying flat.R68's care plan dated 4/3/25 indicated R68 could not self-administer medications and nebulizers, and the facility was to administer medications as resident was not safe to independently administer medications at this time. Additionally, a SAM was to be completed quarterly and as needed. R68's physician orders form indicated the following orders:3/23/25, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a resident's wishes for resuscitation were accurately documented in all areas the medical record for 1 of 22 residents (R87) reviewed for advanced directives. R87's quarterly Minimum Data Set (MDS) dated [DATE], indicated moderately impaired cognition and diagnoses of [NAME]-Danlos Syndrome, signs and symptoms involving cognitive function and awareness, and Chronic Obstructive Pulmonary Disease (COPD). It further indicated R87 required supervision with activities of daily living (ADL) and was independent with mobility. R87's face sheet/banner in Point Click Care (computer system for documentation) indicated Do Not Resuscitate (DNR). R87's physician's orders indicated DNR. R87's Physician's Order for Life Sustaining Treatment (POLST) dated [DATE], indicated Cardiopulmonary Resuscitation (CPR) and DNR. During interview on [DATE] at 6:22 p.m., R87 stated she did not want life saving measures and there comes a point in your life where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · D2025-07-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide routine care conferences to allow for resident/ family participation and interdisciplinary review, and update, if necessary, of the care plan for 1 of 1 resident (R50) reviewed for care conferences. Findings include:R 50's quarterly Minimum Data Set (MDS) dated [DATE] severely cognitively impaired, unable to communicate clearly, and understand others. R50 had the following diagnoses: major depressive disorder, Alzheimer's, unspecified psychosis not due to a substance or known physiological condition, unspecified dementia, psychotic disturbance, mood disturbance, and anxiety.R50's electronic medical record (EMR) indicated R50 had a care conference on 6/24/25, EMR indicated the last documented care conference for R50 was 10/7/24.During an interview on 7/21/25 at 6:28 p.m., R50's family member (FM)-A stated the facility were doing care conferences quarterly then it changed. FM-A stated it was explained to them the social worker left the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and document review, the facility failed to ensure symptoms of constipation were acted upon and assessed to determine what, if any interventions were needed to promote appropriate bowel management for 1 of 1 resident (R4). Findings include:R4's Optional State Assessment (OSA) dated 7/8/25, indicated R4 did not reject care, required extensive assistance with bed mobility and toilet use, and was not on a urinary or bowel toileting program.R4's Medical Diagnosis form indicated the following diagnoses: hemiplegia (paralysis of one side of the body) affecting the left nondominant side, diabetes mellitus (DM), muscle weakness, chronic idiopathic (without a known cause) constipation.R4's care plan dated 10/3/24 indicated R4 had a self care deficit due to a stroke and required substantial to maximal assist of one for personal hygiene. R4's care plan dated 7/17/25 indicated R4 refused to get out of bed due to refusing the mechanical lift. R4's care plan dated 10/14/24, indicated R4 had frequent incontinence of bowel and bladder and interventions indicated to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to assess trauma history and identify potential triggers for 1 of 1 residents (R8) with post-traumatic stress disorder (PTSD). Findings include:R8's quarterly Minimum Data Set, dated [DATE], indicated R8 was cognitively intact and had diagnoses of anxiety, depression and PTSD. R8's trauma screening assessment dated [DATE], indicated R8 had experienced a traumatic event, and a referral was made for a counselor or therapist. The assessment lacked information of the traumatic event and lacked assessment of anything that may trigger R8's trauma experience.R8's care plan dated 11/7/24, indicated R8 had experienced trauma/PTSD and referred staff to Associated Clinic of Psychology (ACP)notes. R8's care plan lacked identification of triggers for R8's PTSD. Interventions included therapy referral if indicated, chaplain visits as requested, consistent staffing if able, validate feelings and approach calmly. R8's ACP progress note dated 3/25/25, indicated R8 received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled:2Number of residents cited:2Findings include:R11's quarterly Minimum Data Set (MDS) dated [DATE], indicated R11 was cognitively intact and had diagnoses of anxiety and depression. R11's care plan revised 12/15/24, indicated R11 had a psychosocial well-being problem related to depression and anxiety. Interventions included to encourage R11 to verbalize feelings, perceptions and fears and help identify precipitating factors of stressors.R11's medical record lacked indication follow up was completed after a behavioral outburst by R105. R105's admission MDS dated [DATE], indicated R105 was cognitively intact and had diagnoses of adjustment disorder with mixed disturbances and conduct and heart failure. R105's nursing progress note dated 6/17/25 at 8:48 p.m., indicated R105 had loud and disruptive behaviors for over 4 hours. The note indicated other residents were visibly upset from the behavior. A message was left for the nurse manager. R105's nursing progress note dated 7/19/25 at 9:51…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure call lights were within reach and accessible for 1 of 3 residents (R1), who was dependent on staff for care. Findings include: R1's care plan revised 12/23/24, identified a focus that R1 had potential for/actual communication problem with difficulty expressing ideas, understanding others related to speech is clear. Intervention identified to ensure/provide a safe environment: Call light in reach, adequate low glare light, bed at appropriate height and wheels locked, and avoid isolation. R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 had diagnoses of encounter for palliative care, anxiety, depression, and chronic pain syndrome. R1's cognition was moderately impaired and required substantial to maximum assist for toileting hygiene, dressing and bed mobility. During an observation and interview on 4/28/25 at 12:15 p.m., R1's room on the third floor was the last room on the left at the end of the hallway furthest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure Enhanced Barrier Precautions (EBP)- (an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDRO) that employs targeted gown and glove use during high contact resident care activities,) were implemented or followed for management of a non-pressure skin wound to reduce the risk of infection to others for 1 of 1 resident (R1). Further the facility failed to implement hand hygiene for 1 of 1 resident (R1) observed during incontinence care and transfer. Findings included: R1's care plan revised 1/28/25, identified a focus that R1 had a disease/condition requiring precautions-wounds with drainage, history of Methicillin Resistant Staphylococcus Aureus (MRSA)-(caused by a type of staph bacteria that's become resistant to many of the antibiotics used to treat ordinary staph infections). Interventions dated 8/8/24, identified to bag and transport used linen according to facility protocol,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-27 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to promote dignity for 6 of 6 residents (R1, R23, R28, R31, R47, R58) reviewed for resident rights when name labels were observed on the outside of clothing. Additionally, the facility failed to ensure a dignified home-like environment was provided during dining services in 1 of 2 dining rooms reviewed. Findings include: Clothing Labels R1's annual Minimum Data Set (MDS) dated [DATE], indicated R1 had severely impaired cognition and required moderate assistance with lower body dressing. R23's quarterly MDS dated [DATE], indicated R23 had severely impaired cognition and was dependent on staff for dressing. R28's annual MDS dated [DATE], indicated R28 had severely impaired cognition and required maximal assistance with lower body dressing. R31's quarterly MDS dated [DATE], indicated R31 had severely impaired cognition and required maximal assistance with lower body dressing. R47's quarterly MDS dated [DATE], indicated R47 had severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure self-administration of medications was comprehensively assessed for 1 of 1 residents (R75) with medication found at the bedside. Findings include: R75's quarterly Minimum Data Set (MDS) dated [DATE], indicated R75 had intact cognition and was diagnosed with diabetes, a stroke, and hypertension. The MDS indicated R75 was dependent on staff for bed mobility, transferring, and toileting. R75's Order Summary Report dated 6/13/24, indicated R75 had an order for two tablets of 500 milligrams (mg) of chewable calcium carbonate (antacid), every six hours as needed. R75's care plan dated 2/7/24, indicated R75 was dependent on staff for all activities of daily living. The care plan indicated that R75 was to be fully upright and supervised while eating and given medications one at a time with sips of water. The care plan did not address the self-administration of medication. R75's Medication Administration Record (MAR) dated 6/1/24-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a comprehensive, person-centered care plan was developed and readily available to promote continuity of care for 2 of 3 residents (R61, R199) reviewed for care planning. Findings include: R61's admission Minimum Data Set (MDS), dated [DATE], identified R61 had intact cognition and was admitted to the care center on 6/3/24 from the acute care hospital. The MDS outlined R61 needed physical assistance for most activities of daily living (ADLs) and had multiple medical conditions including fractures, neurogenic bladder, and multiple sclerosis (MS). Further, the MDS outlined multiple Care Area Assessments (CAAs; items to have an in-depth review completed) were triggered for R61 including ADL Functional/Rehab, Urinary Incontinence and Indwelling Catheter, Falls, and Pressure Ulcer. On 6/24/24 at 1:07 p.m., R61 was interviewed. R61 explained they admitted to the care center several weeks prior after being hospitalized for a leg fracture. R61 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure bathing care was consistently provided or recorded for 1 of 2 residents (R61) reviewed for activities of daily living (ADLs) and who was dependent on staff assistance for bathing. Findings include: R61's admission Minimum Data Set (MDS), dated [DATE], identified R61 had intact cognition and admitted to the care center on 6/3/24 from the acute care hospital. Further, the MDS recorded R61 demonstrated no delusional thinking and required substantial and/or maximum assistance with showering and/or bathing. R61's care plan, printed 6/25/24, identified R61 resided on the transitional care unit (TCU) and listed a focus, [Preferred Name] has an ADL Self Care Performance Deficit r/t [related to] [blank], with no goal statement associated. The care plan directed an intervention which read, SHOWER/BATHE SELF: requires partial/moderate assistance of # staff to complete, and, TUB/SHOWER TRANSFER: dependent on assistance of # staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to comprehensively assess and, if needed, develope interventions to promote a proactive bowel management program to promote comfort and reduce the risk of complication (i.e., impaction, constipation) for 1 of 1 residents (R61); and failed to comprehensively assess and, if needed, develop or implement interventions to promote good posture and positioning while in bed for 1 of 1 resident (R26) observed who leaned significant to the side while in bed. Findings include: Bowel Management: R61's admission Minimum Data Set (MDS), dated [DATE], identified R61 had intact cognition and was dependent on staff for toilet hygiene and transfers. The MDS outlined a section labeled, H0600. Bowel Patterns, with spacing to record if constipation was present. This was answered, No. Further, the MDS identified R61 consumed multiple medications during the review period including opioids (i.e., narcotics). R61's initial Comprehensive Nursing Data Collection -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide passive range of motion and palm protector to prevent possible contracture for one of one residents (R38) reviewed for range of motion (ROM) who had limited functional movement of their hands. Findings include: R38's admission Minimum Data Set (MDS), dated [DATE], indicated R38 was on hospice with Alzheimer's dementia, had severe cognitive impairment and required substantial/maximum assistance with eating, toileting and personal hygiene and was dependent on staff for showers and dressing. R38's Therapy Recommendations and discharge instructions, dated [DATE], indicated R38 was to wear a palm protector at all times, provided hand hygiene and gentle PROM. The form indicated R38 was tolerating both the palm protector and the PROM. R38's sectioned labeled Tasks in the electronic medical record (EMR), for the month of June 2024, indicated a Functional Maintenance Program for a right palm protector at all times to be removed for hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure urology orders for catheterization were clarified; and failed to ensure the use of an in-dwelling Foley catheter was comprehensively assessed or care-planned to promote continuity of care for 1 of 1 resident (R20) reviewed for catheter use. Findings include: R20's quarterly Minimum Data Set (MDS), dated [DATE], identified R20 had intact cognition. The MDS outlined a section labeled, H0100, which identified R20 did not use an indwelling catheter. On 6/24/24 at 4:53 p.m., R20 was observed seated in her wheelchair. R20 had a urinary drainage bag attached to her right leg (i.e., leg bag) which was visible at the bottom of her pant leg. The bag had visible, light-yellow colored urine present with a slight cloudy appearance. R20 was interviewed and verified she used a catheter, however, when asked the rationale just shrugged her shoulders and voiced aloud, Don't know. R20 stated it had been placed at the clinic and reiterated they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper cleaning of a non-invasive ventilation machine to reduce the risk of complications (i.e., respiratory infection) for 1 of 1 residents (R40) observed for non-invasive ventilation machine use. Findings include: The ResMed AirFit F20 Full Face Mask User Guide dated 12/20, indicated the mask should be disassembled, rinsed, cleaned with a soft brush until dirt was removed, cleaned with warm water and a mild detergent, rinsed and air dried daily or after each use. The guide indicated the headgear should be cleaned with warm water and mild detergent and then rinsed and air-dried weekly. The ResMed AirCurve 10 User Guide dated 4/21, indicated the non-invasive ventilation machine should be cleaned weekly including washing the water tub and air tubing with warm water and mild detergent and wiping the machine's exterior with a dry cloth. The guide recommended regular cleaning of the tubing, water tub, and mask for optimal therapy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review the facility failed to comprehensively assess past trauma and develop a comprehensive person-centered care plan with goals and interventions utilizing a trauma-informed approach including monitoring of PTSD (post-traumatic stress disorder) for 1 of 1 (R39) residents reviewed for trauma-informed care. Findings include: R39's quarterly Minimum Data Set (MDS) assessment dated , 6/6/24, indicated R39 diagnoses included: PTSD, adjustment disorder with mixed anxiety and depressed mood (a mental health condition with symptoms of depression and anxiety), borderline personality disorder (a mental health disorder that is characterized by unstable mood and behavior) and depression. R39 had intact cognition. R39's Trauma Screening, dated 12/20/23, identified R39 identified experiencing a traumatic event. The document identified through questions with radio-button answered yes that R39 experienced nightmares or thought about event when you did not want to; will go out of the way to avoid situations that reminded R39 of the event; been on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure consultant pharmacist recommendations were acted upon timely, and an appropriate rationale was recorded for not implementing recommendations for 1 of 5 residents (R38) reviewed for unnecessary medication use. Findings include: R38's admission Minimum Data Set (MDS), dated [DATE], indicated R38 was admitted to the facility on [DATE], (was signed onto hospice three days later on 4/18/24) and had severe cognitive impairment. R38's Diagnoses list, dated 4/15/24, indicated R38 had several medical diagnoses including dementia with agitation, generalized anxiety, and major depressive disorder. R38's physician orders, dated 4/19/24, indicated an order for prochlorperazine maleate 10 milligrams (mg) by mouth every six hours as needed for nausea and vomiting (an antipsychotic medication used to treat schizophrenia and anxiety which can also be used to treat severe nausea and vomiting) and an order for lorazepam (medication used to treat anxiety and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a scheduled antifungal medication without an end date was evaluated for the appropriateness of its continued use for 1 of 5 residents (R40) reviewed for unnecessary medications. Findings include: R40's significant change Minimum Data Set (MDS) dated [DATE], indicated R40 had intact cognition and was diagnosed with heart failure, respiratory failure, and debility. R40 was dependent on staff to complete bathing, toileting hygiene, and transfers. R40's Order Summary Report dated 3/26/24, indicated R40 had an order starting on 3/26/24 with no end date for nystatin (an antifungal medication) powder application to the groin folds two times a day for a rash. R40's Medication Administration Report (MAR) dated 3/26/24- 6/26/24, indicated R40 had received twice daily applications of nystatin powder during this period except for seven incidents where a three was coded indicating drug refused. R40's Body Audits dated 5/2/24, 5/9/24, 5/16/24, 5/23/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to care plan and document resident specific target behaviors for 1 of 5 residents (R38) who was prescribed scheduled antipsychotic medication. Further, the facility failed to ensure that as-needed (PRN) psychotropic medications were limited to 14 days of use or the practitioner documented both a specific order duration and the rationale for extending the PRN psychotropic order, to ensure the medications continued necessity and reduce the risk of complication for 1 of 5 residents (R69) reviewed for unnecessary medication use. Findings include: R38's admission Minimum Data Set (MDS), dated [DATE], indicated R38 had severe cognitive impairment and was dependent on staff for activities of daily living (ADLs). R38's physician order, dated 4/15/24, indicated R38 had an order for quetiapine fumarate (an antipsychotic medication used to treat anxiety and agitation) 100 milligrams (mg) by mouth two times a day for Alzheimer's dementia with agitation. R38's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to report to the state agency immediately, within 2 hours, an allegations of verbal abuse for one of one (R1) residents reviewed. R1's hospital discharge paperwork dated 8/28/23, indicated R1 was discharged to the facility for supportive care following a coronary artery bypass graft (CABG) surgery. A handwritten complaint from R1 written 8/31/23 indicated a facility employee had entered her room unannounced and when R1 attempted to speak with the employee, he had told her to shut up. MDS admission assessment dated [DATE] indicated R1's diagnoses included non-ST elevation myocardial infarction, coronary artery disease, and the presence of bypass grafts. R1's Brief Interview for Mental Status (BIMS) was 12 out of 15, and indicated she was moderately cognitively impaired. During and interview on 9/15/23 at 10:53 a.m., family member (FM)-A stated R1 had called him the morning of 8/31/23 very upset about an interaction with a laundry aide. FM-A stated R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-10 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the west hallway shower room was kept clean, sanitary and in good repair, which had the potential to affect all 22 residents who utilized the west shower room. Additionally, the facility failed to provide maintenance services for 2 of 2 (R11, R295) residents whom had broken door handles and latches. Findings include: R11's significant change Minimum Data Set (MDS) dated [DATE], identified intact cognition, a diagnosis of medically complex conditions related to colon cancer, rejection of care 1-3 days in the seven day look back period, and one-person physical assist was provided for bathing along with extensive staff assistance provided for transfers, hygiene and dressing. During an interview on 8/7/23 at 12:50 p.m., R24 stated the common shower room she used in the hallway was disgusting. During an observation on 8/7/23 at 12:52 p.m., the shower room was observed to have an approximate four by four-foot area for showering with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a self-administration of medications assessment was completed to allow residents to safely administer their own medications for 1 of 1 resident (R25) observed with medications at bedside. Findings include: R25's quarterly MInimum Data Set (MDS) dated [DATE], indicated R25 had intact cognition and diagnoses of congenital malformations of intestinal fixation (the intestines are not in the correct position in the abdomen), right upper quadrant pain, and unspecified abdominal pain. It further indicated, R2 was independent with all activities of daily living (ADL) except eating which required supervision, had a feeding tube, received 26-50% of calories and 501 cubic centimeters (cc) or more fluids through TF. R25's physician's orders dated 8/5/23, indicated tube feeding Osmolite 1.5 at 50 millileters (ml)/hour (hr). If patient is able to eat small meals frequently throughout the day, then infuse TF overnight only from 8:00 p.m.-8:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure resident's needs were assessed appropriately for 1 of 1 resident (R58) when a staff answered a call light and immediately turned it off without assessing or addressing the resident's needs. Findings include: R58's quarterly Minimum Data Set (MDS) dated [DATE], indicated R58 was cognitively impaired, required 2-person physical assist for bed mobility, transfers, and toilet use. R58 required 1-person physical assist with all other activities of daily living (ADLs) and could always make self understood with verbal and non-verbal expression. R58's diagnoses included dementia, dysphagia, and anxiety. R58's communication care area assessment (CAA) dated 3/7/23, indicated R58 had difficulty putting sentences together. R58's care plan (CP) dated 6/14/23, indicated R58 had cognitive loss and directed staff to use communication techniques that facilitate optimal interaction and to identify self, face when speaking, and make eye contact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure assistive devices were maintained and provided for 1 of 1 resident (R24) reviewed for hearing aid assistance. Findings include: R24's quarterly Minimum Data Set (MDS) dated [DATE], identified adequate hearing, moderately impaired cognition, diagnoses of medical complex condition related to diabetes mellitus, and staff provided supervision for hygiene and dressing. R24's hearing evaluation clinical note dated 5/31/23, identified R24 reported difficulty hearing and was a good candidate for amplification. Bilateral rechargeable hearing aids for both ears were recommended/chosen and both R24 and her family member approved to proceed. R24's Annual Comprehensive Nursing Home visit notes dated 8/4/23, identified R24 received hearing aids today and reported they helped with hearing. R24's care plan dated 7/2/23, identified deficits in memory/recall ability, judgement and decision making related to dementia. Interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure interventions were used consistently for 1 of 2 residents (R36) at risk for pressure ulcers (PU) when an air mattress was unplugged for several days and not used. Findings include: R36's quarterly Minimum Data Set (MDS) dated [DATE], indicated R36 was cognitively impaired and required 1-person physical assistance with bed mobility and most activities of daily living (ADLs). The MDS indicated R36 was at risk for developing PUs and had a stage II PU (partial-thickness skin loss with exposed dermis) upon admission to the facility. R36's diagnoses included fractured vertebra, dementia, and muscle weakness. R36's skin care area assessment (CAA) dated 3/30/23, indicated R36 was at risk for developing PU's and interventions would be added to R36's care plan (CP) to minimize risk and avoid complications. R36's CP dated 7/6/23, indicated R36 had potential for impairment to skin integrity related to decreased mobility, incontinence, and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure an expired medication was discarded and replaced before administration for 1 of 2 residents (R30) reviewed for insulin administration. Findings include: R30's quarterly Minimum Data Set (MDS) dated [DATE], identified Intact cognition, extensive assist of one staff provided for hygiene, a diagnosis of diabetes mellitus, and insulin given seven out of seven days in the lookback period. R30's care plan identified he had diabetes mellitus type II with a history of complications and a goal for insulin daily. R30's Medication Administration Record (MAR) dated [DATE] through [DATE], identified an order for Humalog (insulin lispro) inject five units subcutaneously before meals for diabetes (three times daily). Humalog (lispro insulin) manufacturer's instructions dated 2012, identified used cartridges or prefilled pens should be discarded after 28 days, even if insulin remained. During an observation on [DATE] at 10:57 a.m., trained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure insulin stored in the medication cart was labeled with an expiration date for 2 of 4 residents (R57 and R145) reviewed for medication storage. Findings include: R57's admission Minimum Data Set (MDS) dated [DATE], identified moderately impaired cognition, extensive assist of one staff was provided for hygiene, a diagnosis of diabetes mellitus and insulin was given seven out of seven days in the look back period. R57's Medication Administration Record (MAR) dated [DATE] through [DATE], identified an order for Novolog (insulin aspart) inject 15 units subcutaneously at bedtime for diabetes. R145's admission MDS was not yet completed due to being a new admission. R145's face sheet identified an admission date of [DATE], and a diagnosis of diabetes mellitus type II. R145's MAR dated [DATE] through [DATE], identified an order for insulin Lantus inject 15 units subcutaneously at bedtime for diabetes. During an observation and interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure dental services were provided for 1 of 1 resident (R50) reviewed for dental services. Findings include: R50's quarterly Minimum Data Set (MDS) dated [DATE], indicated R50 had moderate cognitive impairment and required 2-person physical assistance for most activities of daily living (ADLs). R50's diagnoses included dementia, schizophrenia, and abnormal weight loss. R50's care plan (CP) dated 6/6/23, indicated R50 had oral/dental health problem related to partial dentures with an intervention of coordinate arrangements for dental care, transportation as needed/as ordered. R50's Oral/Dental Assessment Form (O/DAF) dated 5/24/23, indicated R50 had obvious missing teeth, no teeth/dentures on upper and missing posterior teeth on lower. The O/DAF indicated, recommended treatment included routine, non-urgent dental care to replace upper denture and provide new lower partial. R50's provider order dated 1/25/23, indicated R50 could be seen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure contact precautions (measures intended to prevent transmission of infectious agents which are spread by direct or indirect contact with the resident or the resident's environment) for clostridioides difficile (C. diff), (a germ that can cause symptoms ranging from diarrhea to life-threatening colon inflammation) were implemented for 3 of 3 residents (R81, R106, R20). Findings include: R81's admission Minimum Data Set (MDS) dated [DATE], indicated moderate cognitive impairment, required extensive assistance with most activities of daily living (ADLs) including toileting, and was frequently incontinent of stool. R81's Medical Diagnosis form in the electronic medical record (EMR), indicated the following diagnoses: arthritis due to other bacteria to right knee, sepsis, bacterial infection unspecified. R81's medication administration record (MAR) dated August 2023, indicated R81 finished vancomycin (an antibiotic) 125 milligram…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-06-27 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure quarterly statements of resident' trust fund balances were provided for 2 of 2 residents (R13, R75) who voiced they had not received one; and for an additional 32 of 32 residents identified to have trust accounts managed by the care center. Findings include: R13's annual Minimum Data Set (MDS), dated [DATE], identified R13 had intact cognition and demonstrated no delusional thinking. When interviewed on 6/24/24 at 1:34 p.m., R13 stated he had an active trust account which was managed by the care center. R13 stated he was unsure how much money he had in his account but added, They're [center] supposed to keep track of it. R13 stated he had not received a statement of the funds balance for many months and expressed aloud, I don't think they are [sending]. R13 stated he wanted to get a statement provided more routinely adding, I would like that. R75's quarterly MDS, dated [DATE], identified R75 had intact cognition and demonstrated no delusional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-06-27 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure resident' trust account balances above the state-required supplemental security income (SSI) threshold (i.e., $3,000) were identified and notice provided to the resident for 3 of 3 residents (R26, R5, R45) whose balance was over the amount. This had potential to affect a total of 6 of 6 residents with excessive balances with the potential to impact their medical assistance coverage. Findings include: A Minnesota Medical Assistance Treatment of Assets and Income, dated 9/2023, identified a person with medical assistance (i.e., Medicaid) living in a nursing home must contribute most of their income towards the cost of such care. The article outlined, The MA [medical assistance] asset limit is $3,000 for an individual and $6,000 for a couple, plus $200 for each dependent. A provided Trial Balance listing, printed 6/26/24, identified all resident' trust account balances for the care center. This identified a total of six residents (including R26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$182,937 in federal fines across 2 penalties.
- $165,338 — penalty dated 2025-12-02
- $17,599 — penalty dated 2025-03-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIFESPARK — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.3 | -0.3 vs chain |
| Health inspection | 1 of 5 | 1.0 | ≈ chain avg |
| Staffing | 1 of 5 | 2.5 | -1.5 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 3 homes this chain runs (chain average 1.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| SENIOR CARE COMMUNITIES | Organization | DIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNF | since 03/01/2007 |
| MARSHALL, SUSAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | since 03/01/2007 |
| TOULOUSE, MOLLY | Individual | CORPORATE DIRECTOR | since 08/01/2021 |
| KING, RYAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| LIFESPARK MANAGEMENT SERVICES | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/30/2020 |
| TWSL. LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/19/2025 |
| KAREL, MIKE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| PARMAR, MONA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2022 |
| SOUNTHALA, NICOLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 10/31/2024 |
| MARTIN, RICHARD | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/08/2025 |
| AEGIS THERAPIES, INC. | Organization | ADP OF THE SNF | since 01/01/2009 |
| GRAPE TREE MEDICAL STAFFING LLC | Organization | ADP OF THE SNF | since 12/01/2023 |
| SHIFTSTER LLC | Organization | ADP OF THE SNF | since 12/01/2023 |
CMS files one row per role, so the 22 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245235. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.