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Providence Place

3720 23rd Avenue South, Minneapolis, MN 55407 · Non profit - Corporation · 190 certified beds · (612) 238-2545 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Oct 2024Behavioral-health or dementia-care citation at the harm level (F0740)2 immediate-jeopardy citations$116,400 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $116,400 in federal fines (most recent 2025-04-14)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (78%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2700 E Lake St Ste 1100 · (612) 873-6963 · Call to confirm hours
Pharmacy
2209 E Lake St · (612) 444-3530 · Call to confirm hours
Grocery
2402 E 38th St · (612) 216-1054 · Call to confirm hours
Park
1900 E 40th St · (612) 370-4954 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.2%18.2%15.4%typical
Long-stay residents who lose too much weight6.0%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder1.0%1.9%0.9%typical
Long-stay residents with a urinary tract infection1.6%2.6%2.0%better
Long-stay residents with depressive symptoms2.0%4.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.7%4.0%3.3%better
Long-stay residents whose ability to walk worsened16.6%20.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication10.1%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers1.8%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control24.0%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table20.5%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.2%1.9%1.4%better
Short-stay residents given the seasonal flu vaccine66.4%82.7%79.4%worse
Short-stay residents rehospitalized after admission32.3%23.5%22.6%worse
Short-stay residents with an outpatient ER visit15.2%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.541.611.67worse
Long-stay outpatient ER visits per 1,000 resident days2.261.901.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.1%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
71.9%U.S. median 56.6%
Met the expected recovery
0.22U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 71.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 27% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.1%CMS range 36.9–64.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.8–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge71.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge59.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 4.0–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.67
RN hours/ resident / day
0.73
LPN hours/ resident / day
2.50
Aide hours/ resident / day
3.90
Total nurse hours/ resident / day
0.59
RN hoursweekends
78.5%
Total nursing turnover
17.4%
RN turnover

How full it usually is: this home is certified for 190 beds and averages 152.4 residents a day — about 80% occupied, or roughly 38 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.63 hrs/resident/day on weekends vs 4.01 on weekdays — 9% thinner on weekends. RN hours go from 0.70 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 78% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-05-14)
9
at the previous standard inspection (2025-02-27)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 14 most serious are shown; the remaining 37 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively assess supervision needs and develop individualized person-centered interventions to identify and mitigate risks and hazards for residents when out in the community and upon subsequent return to the facility. This failure resulted in the risk of serious harm, injury, or impairment for 3 of 3 residents (R2, R3, R1) reviewed for safety. The immediate jeopardy began on 2/27/25 when the facility failed to ensure a systematic process of an individualized community safety assessment to identify potential risks or establish prevention strategies to ensure resident safety for R2 who had vascular dementia and required supervision, R3 who had significant current alcoholism with impaired insight, judment, and memory, and R1 who had substance abuse disorder (SUD) with cognitive impairment and mobility limitation. The IJ was identified on 4/10/25. The executive director (ED), director of nursing (DON), assistant executive director,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-02-27 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a resident's advance directives was accurately and consistently documented in the resident's electronic health record (EHR) banner, Provider Order for Life-Sustaining Treatment (POLST), and physician orders to ensure the residents wishes would be followed in the event of a cardiac arrest. This resulted in immediate jeopardy for 1 of 33 residents (R84) whose code status was not accurately documented and was reviewed for advanced directives. The immediate jeopardy began on [DATE], when the POLST was signed indicating do not resuscitate (DNR) and a physician's order for R84 to have a full code status remained. The immediate jeopardy was identified on [DATE]. The assistant director of nursing (ADON) and director of nursing (DON) were notified of the immediate jeopardy on [DATE], at 7:40 p.m. The immediate jeopardy was removed on [DATE], however, non-compliance remained at an isolated scope with potential for more than minimal harm that is not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and records review, the facility failed to ensure provision of oxygen therapy according to orders for 1 of 1 resident (R1) reviewed for respiratory care. This resulted in harm for R1 whose saturation levels were 65% after not receiving continuous oxygen as ordered by physician and had to call Emergency Services herself because the facility failed to respond to her call light ( 2 hours and 15 minutes) when she became short of breath. Findings include: R1's order summary report (OSR) as of 9/29/23, listed R1's diagnoses including history of sudden cardiac arrest, dependence on supplemental oxygen, chronic respiratory failure with hypoxia, chronic respiratory failure with hypercapnia, and chronic obstructive pulmonary disease. The OSR directed staff to provide oxygen continuously at four liters per minute via nasal cannula, ensure tubing patency and proper flow rate, and ensure that portable tank is filled prior to use. The OSR also directed staff to obtain oxygen saturation and record results…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-03 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to coordinate care with psychiatric providers, care plan and identify symptoms of psychosis, and obtain a monthly complete blood count (CBC) to identify the neutrophil level required before the pharmacy would dispense antipsychotic medication for 1 of 3 residents (R1) who had schizophrenia. This failure resulted in harm, when R1 abruptly missed nine doses of an antipsychotic medication, leading to worsening psychotic symptoms, resulting in hospitalization. Findings Include: R1's hospital discharge note dated 1/4/23, indicated he had paranoid schizophrenia. He was taking Clozaril (an antipsychotic medication for the management of severely ill schizophrenic patients who fail to respond adequately to standard drug treatment for schizophrenia) 100 mg once a day. His schizophrenia base line included his mood and signs and symptoms of psychosis (paranoia, disorganized thoughts, decline in self-care and hygiene, poor sleep, confused speech, and unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-29 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop, implement, monitor, and revise individualized interventions to address alcohol-related behaviors for 2 of 2 residents (R1 and R2) reviewed for behavioral health services. Findings include:R2R2's quarterly Minimum Data Set (MDS) dated [DATE], identified R2 had moderate cognitive impairment and no behaviors or rejection of care. R2's diagnoses included non-Alzheimer's dementia, anxiety, and depression. R2 was independent with his wheelchair and most activities of daily living. R2's used antidepressant medication.R2's community life care plan focus revised 4/30/25, indicated R2 self-directed leisure pursuits. R2's substance abuse care plan focus revised 8/12/25, indicated R2 drank alcohol and occasionally used cocaine. R2 was agreeable to work with LADC (licensed alcohol and drug counselor). R2's antidepressant medication care plan focus revised 2/7/26, indicated R2 had history of suicidal ideations and feelings of sadness, low self-esteem,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · F2026-05-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to take appropriate steps to ensure raw meat items were stored and discarded in a timely manner to reduce the risk of cross contamination and potential food born illness in 1 of 1 walk- in refrigerators used in the main production kitchen. In addition, the facility failed to ensure frozen food items were stored in a clean area and in a manner to reduce the risk of cross contamination and potential foodborne illness in 1 of 1 walk-in freezers in the main production kitchen. This had the potential to affect all residents who consumed food from the kitchen. Furthermore, the facility failed to ensure the unit refrigerator on 1 of 6 units was kept clean to reduce the risk of cross contamination and potential food born illness. Findings include: On 5/11/26 at 10:26 a.m., an initial kitchen [NAME] was completed with dietary manager (MGR)-D. A single walk-in refrigerator was in use, opened and inspected. The unit contained metal shelving racks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-14 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure resident mail was delivered to residents on Saturdays for 4 of 4 residents (R65, R82, R51, R128) who voiced concerns with mail delivery during Resident Council. This had the potential to affect all residents residing in the facility.Findings include:On 5/13/26 at 10:59 a.m., a Resident Council meeting was held with four residents from varied areas of the facility. R82, and R51 stated mail was not delivered to residents on Saturdays. This was confirmed by R128, and R65. R65 indicated mail delivered by the post office on Saturdays was not delivered by any staff until Monday.During interview on 5/13/26 at 2:01 p.m., director of nursing (DON) stated the mail was sorted when it came into the building and should be delivered on the same day by facility staff. DON stated it was the responsibility of all staff to ensure residents received their mail and stated it was a resident right to have their mail delivered in a timely manner. DON stated her expectation was for mail to be delivered to residents on the same day it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-14 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to ensure non-pharmacological interventions were attempted and recorded prior to the administration of as-needed (PRN) narcotic/opioid and non-narcotic medication to help facilitate person-centered care planning and reduce the risk of complication (i.e., constipation, sedation) for 4 of 4 residents (R2, R15, R23, R155) reviewed for pain. In addition, the facility failed to ensure a scheduled antifungal medication was, as applicable, evaluated for the appropriateness of its continued use and stopped per the provider order for 1 of 5 residents (R118) reviewed for unnecessary medications. Findings include: R2 R2's admission Minimum Data Set (MDS) assessment dated [DATE], identified R2 had intact cognition without hallucinations or delusions present and no behaviors, or rejection of care. In addition, the MDS outlined R2 received both scheduled and PRN pain medications during the review and did receive any non-medication intervention for pain. Further, R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interview and record review, the facility failed to ensure accurate and complete clinical records for 3 of 5 residents reviewed for immunizations (R7, R59, and R130) by incorrectly documenting COVID-19 vaccinations as influenza vaccinations in the electronic medical record (EMR). This had the potential to result in inaccurate medical records, confusion regarding residents' immunization status, inappropriate clinical decision-making, and the transmission of inaccurate health information during transfers, hospitalizations, or discharge to another provider. Findings include: R7R7's quarterly Minimum Data Set (MDS) assessment, dated 2/10/26, indicated R7 was admitted to the facility on [DATE].R7's immunization record revealed an influenza vaccination was documented as administered on 9/26/25. The immunization record further revealed a second influenza vaccination was documented as administered on 4/15/26, during the same influenza season.R59R59's quarterly MDS assessment, dated 4/17/26, indicated R59 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the need for enhanced barrier precautions (EBP) was identified and implemented for 4 of 4 residents reviewed for transmission-based precautions, three of whom (R2, R10, R135) received dialysis via dialysis access sites located on the right upper chest (a central venous catheter (CVC)), and one (R60) who had an open wound. The facility further failed to implement infection prevention and control practices related to oxygen equipment storage, handling, and use for 1 of 1 resident (R51) reviewed for oxygen therapy by failing to ensure oxygen tubing and nasal cannula equipment remained off the floor and failed to prevent potentially contaminated oxygen equipment from being reapplied to the resident without cleaning or replacement. Findings include: R2 R2's admission Minimum Data Set (MDS) assessment dated [DATE], identified R2 had intact cognition without hallucinations or delusions present with no behaviors, or rejection of care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure resident's dignity was maintained for 2 of 2 residents (R60,R51) observed during personal cares. In addition, the facility failed to ensure dignity was maintained for 2 of 2 residents (R47, R134) who experienced uncontrolled loss of bladder and bowel function waiting for staff to answer their call lights. Findings include: R60's quarterly Minimum Data Set (MDS) dated [DATE], indicated R60 had severely impaired cognition, was dependent on staff for personal hygiene, and was frequently incontinent of bowel and bladder. R60's diagnoses included Alzheimer's disease, dementia, bipolar, and overactive bladder. R60's care plan dated 4/23/26, indicated R60 had actual skin impairment and required wound care of a gluteal fold (area between the buttocks and the upper thigh) wound, was incontinent of bowel and bladder and required perineal care after each incontinent episode, had a communication problem and had difficulty expressing wants…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to honor 1 of 1 residents (R61) request for larger than the regular/standard portion sizes, reviewed for food choices who had complained of hunger between meals when receiving the facility's standard portion size of protein. Findings include:R61's quarterly Minimum Data Set (MDS) dated [DATE], indicated R61 had intact cognition and was diagnosed with diabetes and depression, and malnutrition. The MDS indicated R61 had no weight gain or loss of five percent or greater in the last month or 10 percent or greater in the last six months.R61's diet order dated 11/20/25, indicated R61 was to receive a CSC regular texture diet. The diet order did not include a reference to large portions.R61's dietary progress note dated 2/25/26 at 12:01 p.m., indicated R61 had complained of increased hunger for meals, and the dietician had added for the resident to receive larger protein portions at all meals to his meal ticket.R61's care plan dated 5/14/26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide the Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) to 1 of 2 residents (R6) reviewed, whose Medicare Part A coverage ended and remained in the facility. Findings include:R6's quarterly Minimum Data Set (MDS) dated [DATE], indicated R6's most recent Medicare-covered stay was from 1/1/26 to 1/12/26.R6's Notice of Medicare Non-Coverage (CMS-10123) dated 1/12/26, indicated R6's last covered day of Medicare A would be 1/12/26 and indicated the resident representative was notified on 1/9/26.R6's SNF Beneficiary Protection Notification Review form dated 1/12/26, indicated R6 had not been provided a SNFABN as R6 was dropped to a non-skilled level.R6's Census list dated 4/19/26, indicated R6 remained at the facility after 1/12/26 (Medicare Part A discharge date ).During an interview on 5/13/26 at 9:08 a.m., the assistant administrator confirmed he had reviewed R6's medical record and stated that R6 had remained in the facility after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the comprehensive care plan was accurate and updated to reflect the resident's current transfer, mobility, ambulation, and toileting needs. The care plan contained conflicting and inconsistent interventions and functional status information, which had the potential to result in staff confusion and inconsistent care delivery for 1 of 1 resident (R128) reviewed for care planning. In addition, the facility failed to ensure two care conferences were done to correspond with the Minimum Data Set (MDS) cycle for 1 of 1 resident (R11) reviewed for care conferences. Findings include: R128's quarterly Minimum Data Set (MDS), dated [DATE], indicated R128 was independent with toileting, always continent of bladder, however frequently incontinent of bladder. R128's Continence Evaluation, dated 4/29/26, indicated R128 had functional incontinence of bladder and occasional incontinence of bowel indicating a check and change toileting schedule per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 37 citations
  • Potential for harm · Dcited before2026-05-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure routine personal hygiene (i.e., nail care) was completed for 1 of 1 residents (R155) reviewed for activities of daily (ADLs) and who were dependent on staff for their care.Findings include:R155's quarterly Minimum Data Set (MDS) assessment dated [DATE], identified R155 had moderately impaired cognition, no hallucinations, delusions, behaviors or rejection of care. R155 was dependent on staff assistance for dressing, oral hygiene, toileting, mobility, and showering. Furthermore, R155 received hospice services.R155's diagnosis report, printed 5/14/26, included the following relevant diagnoses: vascular dementia without behavioral disturbances (cognitive decline from restrictive brain blood flow without exhibited behaviors such as aggrieve, anxious, psychoses or mood-altering symptoms), glaucoma-severe stage (advanced irreversible optic nerve damage where person experiences severe tunnel visions, compromised daily function and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure insulin was administered as ordered for 1 of 2 residents (R2) reviewed for insulin administration and wound care was provided as ordered for 1 of 1 resident (R60) reviewed for pressure ulcers.Findings include: R2 - not following provider orders R2's admission Minimum Data Set (MDS) assessment dated [DATE], identified R2 had intact cognition without hallucinations or delusions present with no behaviors, or rejection of care present. Diagnoses included diabetes. Furthermore, Section N: Medication identified R2 received insulin injections 4 days out of 7 days. During an interview on 5/11/26 at 2:34 p.m., R2 stated she received insulin injections for her diabetes. R2's care plan, printed 5/13/26, included the following: -has diabetes mellitus with a goal of will be free from any s/sx [signs/symptoms] of hypoglycemia through the review date with the following interventions: Dietary consult for nutritional regimen and ongoing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure orders included resident-specific settings for the use and management of non-invasive ventilation machines for 2 of 2 residents (R15, R23) reviewed for the use of CPAP/BiPAP machines. In addition, the facility failed to ensure oxygen-related orders were reinstated after hospitalizations and readmission to the facility for 1 of 1 resident (R51) who used oxygen. Findings include: R15 R15's quarterly Minimum Data Set (MDS) assessment dated [DATE], identified R15's short term or long-term memory were both marked as memory ok after staff assessment of mental status was completed. In Section O- Special Treatment, Procedures and Programs, in section G1 Non-invasive mechanical ventilator was marked with a check mark to indicate R15 uses a non-invasive mechanical ventilator. During an observation on 5/11/26 at 12:47 p.m., a non-invasive ventilation machine (CPAP/BiPAP machine) on the bedside table. The mask for the machine was observed laying on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary behavioral health services, trauma-informed care planning, and coordinated mental health support for 1 of 1 resident (R130) reviewed for behavioral health services. The facility failed to implement interventions to address ongoing sanitation and environmental concerns in the resident's room, failed to develop and implement interventions to address R130's identified trauma triggers and feelings related to loss of control over her surroundings, and failed to revise or implement new behavioral health interventions after 10/24/25 despite continued concerns which had the potential to result in unmet psychosocial needs and unsafe living conditions. Findings include:R130's quarterly Minimum Data Set (MDS), dated [DATE], identified R130 was admitted to the facility on [DATE], was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15, and was independent with most activities of daily living.R130's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure medically related social services were provided for 1 of 1 residents (R61) observed who wore mismatched shoes which caused discomfort, despite staff knowledge of the lack of matching shoes.Findings include:R61's quarterly Minimum Data Set (MDS) dated [DATE], indicated R61 had intact cognition and was diagnosed with diabetes, depression, and an amputation. The MDS indicated R61 had no hallucinations, delusions, behavioral symptoms directed towards others, or rejection of care behaviors.R61's care plan dated 5/26/26 indicated R61 had a self-care performance deficit related to a right below-the-knee amputation. The care plan indicated R61 preferred to choose his own clothing and what to wear. The care plan indicated he required moderate assistance with tub/shower transfers, showering/bathing, and lower body dressing.R61's medical record was reviewed, and did not indicate that prior to survey entrance, staff had attempted to assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure consultant pharmacist (CP) recommendations were acted upon timely for 1 of 5 residents (R129) reviewed for unnecessary medications. In addition, the facility failed to develop and/or implement a procedure outlining follow-up time frame expectations in the drug regimen review process for 1 of 5 residents (R118) reviewed for unnecessary medications. Findings include: R129 R129's admission Minimum Data Set (MDS) dated [DATE], indicated R129 had intact cognition and received high risk medications to include antianxiety and anticoagulant. R129's diagnoses include panic disorder, generalized anxiety disorder, atrial fibrillation, and peptic ulcer. R129's diagnoses lack evidence of diabetes mellitus (DM). R129's provider orders indicated the following: -Dated 3/30/26, Meloxicam Oral Tablet.Give 7.5 mg by mouth two times a day for INFLAMMATORY. R129's provider order lacked evidence of additional instructions to give with food or milk. -Dated 3/30/26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to ensure food was served at palatable temperatures for 1 of 1 residents (R88) who were observed and served cold food.Findings include: During the lunch dining service at the transitional care unit on 5/12/26 at 12:03 p.m., nursing assistant (NA)-A rolled a meal tray to R88's room to deliver lunch of honey mustard chicken, potato fingerlings, and a mixture of cooked vegetables. Dietary aide (DA)-A temped the food prior to NA-A delivering the tray into R88's room. Results of the temperatures were as follows:Honey Mustard Chicken was 117 degrees Fahrenheit (F)Potato fingerlings were 118 degrees F, andMixed vegetables were 100 degrees F.DA-A stated the chicken was supposed to be 145 degrees and above when we are serving. DA-A stated, I would want the food to be warmer than this when I eat it.During interview with DA-A and cook (C)-A on 5/12/26 at 12:06 p.m., both stated the food sits on the trays too long [before residents are served].During interview with R88 on 5/12/26 at 12:46 p.m., R88 stated, the chicken was cooked but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to identify the indication for the administration of opioid medications and failed to ensure non-pharmacological interventions were attempted/offered and documented prior to the administration of as needed (PRN) opioid medications for 2 of 3 residents (R1, R2) reviewed for pain. Findings include:R1's admission minimum data set (MDS) dated [DATE] indicated intact cognition with diagnoses including end stage renal disease (ESRD) and pressure ulcer of heel. R1's pain assessment dated [DATE] indicated R1 had pain that frequently interfered with therapy and day-to-day activities. R1 received scheduled and as needed (PRN) medications for pain. R1 had not received non-medication interventions for pain.R1's care plan dated 12/23/25 had a focus of actual chronic neuropathic pain with need for medication management related to neuropathy. Interventions included but not limited to: offer non-pharmacological interventions for pain relief such as rest or repositioning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to include in the care plan interventions for safe eating and swallowing for 1 of 2 residents (R1) reviewed for quality of care and treatment. Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE], identified diagnoses of unspecified tremor (involuntary movement), absence of other parts of the digestive tract (removal or absence of part of the digestive tract which could be stomach, intestines or other components), and dysphagia oropharyngeal phase (swallowing disorder occurs in the mouth and throat affecting the ability to swallow both liquids and solids). R1 had cognition impairment. R1 required set up assistance with meals. R1 did not have difficulty with coughing or choking during meals or when swallowing medications. R1's care plan dated 1/16/25, identified a self-care performance deficit with an intervention labeled eating: set up. R1's physician order dated 1/16/25, identified regular textured diet with thin liquids. R1's progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to develop and implement an individualized behavioral health care plan utilizing recommendations from professional psychological services to support sobriety efforts for 2 of 2 residents (R2 and R3) reviewed for behavioral health needs. Findings include: R2's quarterly Minimum Data Set (MDS) dated [DATE], indicated moderate cognitive impairment, cardiac-respiratory issues, COPD, depression, and dementia. The MDS indicated no mood or behavior issues, R2 was independent with mobility, activities of daily living (ADL)'s, and had troubles with breathing with exertions. R2's Care Plan revised on 4/16/25, indicated R2 had cognitive loss/dementia or alteration in thought process's ability, judgement and decision making. The Care Plan further indicated R2 had major depression and received services in-house from the psycho-geriatric team, and staff were to observe behavior and attempt to determine pattern, frequency, intensity and triggers,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure routine personal hygiene cares (i.e., nail care, showering, facial hair removal, personal cares, dressing assistance) were offered and/or completed for 4 of 6 residents (R62, R37, R112, R64) reviewed for activities of daily living (ADLs) and whom were dependent on staff for such cares. Findings include: R62 R62's annual MDS, dated [DATE], identified R62 had intact cognition and had multiple medical conditions including progressive neurological disease, multiple sclerosis (MS), and malnutrition. Further, the MDS identified R62 demonstrated no rejection of care behaviors and required substantial/maximal assistance with personal hygiene cares. R62's most recent Body Audit 11-15-V8, dated 2/21/25, identified R62 had a bed bath completed and listed a section which read, Nails. The section had questions to be answered by staff about what, if any, cares were completed. This identified R62's fingernails were clean and trimmed, and R62…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure developed skin conditions were identified, assessed and acted upon in a timely manner to promote healing and reduce the risk of complication (i.e., infection, worsening) for 2 of 2 residents (R103, R158) reviewed who had skin impairments. Findings include: R103 R103's admission Minimum Data Set (MDS), dated [DATE], identified R103 had intact cognition, demonstrated no delusional thinking, and was dependent on staff for dressing and bed mobility. Further, the MDS identified R103 had several medical complications including cancer and diabetes mellitus, but had no current skin impairments (i.e., ulcers, surgical wounds, lesions on the foot). R103's care plan, printed 2/25/25, outlined all of R103's identified potential or actual problems along with corresponding interventions. The care plan outlined R103 had a self-care deficit and needed assistance with lower body dressing, bathing, and bed mobility; R103 had a history of false…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to implement planned fall interventions for 1 of 2 residents (R125) reviewed for falls. Findings include: R125's quarterly Minimum Data Set (MDS) dated [DATE], identified R125 had moderately impaired cognition and had diagnoses which included cancer, hip fracture, other fracture, personal history of traumatic brain injury, and history of falling. The MDS indicated R125 required substantial and/or maximal assistance with toileting hygiene and transfers. The MDS indicated R125 had two or more falls with no injury since prior assessment. R125's care plan printed 2/24/25, indicated R125 had limited physical mobility with fall risk related to history of falls, and falls were anticipated related to impulsivity, cognition, multiple attempts to self-transfer, and incontinence. Interventions included auto-locking brakes to wheelchair, gripper socks or shoes on at all times, keep wheelchair at bedside when in bed, and identified R125's mobility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure assessed and ordered nutritional supplement interventions were followed for 1 of 1 resident (R18) reviewed for weight loss. Findings include: R18's annual Minimum Data Set (MDS) dated [DATE], identified R18 had severe cognitive impairment and required supervision or touching assistance with eating. R18 had diagnoses which included dementia, peripheral vascular disease, chronic viral hepatitis C, chronic obstructive pulmonary disease, dysphagia, constipation, hemiplegia (partial or total loss of voluntary movement on one side of the body) or hemiparesis (weakness on one side of the body), multiple sclerosis (chronic, autoimmune disease which affects the brain and spinal cord), and schizophrenia. The MDS identified R18 weighed 146 pounds, had sustained no substantial weight loss or weight gain in the previous six months, and had a mechanically altered diet. R18's comprehensive Nutritional assessment dated [DATE], indicated R18's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure enhanced barrier precautions (EBP) were consistently implemented in accordance with Centers for Disease Control (CDC) recommendations to reduce the risk of infection for 2 of 3 residents (R38, R25); and failed to ensure appropriate hand hygiene was completed during provision of personal care for 1 of 4 residents (R25) whose cares were observed. Findings include: EBP: A CDC Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs) manual, dated 7/2022, identified MDRO transmission within a nursing home was common and contributed to substantial resident morbidity and mortality. The feature outlined EBP were defined as, . expand the use of PPE and refer to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs to staff hands and clothing . MDROs may be indirectly transferred from resident-to-resident during these high-contact care activities . residents with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure staff had not taken unauthorized pictures without consent for 1 of 4 residents (R4) reviewed for abuse. This had the potential for mental abuse using a reasonable person concept. Findings include: R4's quarterly Minimal Data Set (MDS) dated [DATE], indicated R4's diagnoses included paranoid schizophrenia, schizoaffective disorder bipolar type, and R4 had moderately impaired cognition. R4's Vulnerable Adult Evaluation dated 6/26/24, identified R4 had physical limitations which made him susceptible to abuse due to R4 required assistance with cares and activities of daily living (ADLs). Further, R4 was identified to have cognitive deficits which made R4 susceptible to abuse due to changes in cognition related to diagnoses of paranoid schizophrenia and unspecified symptoms and signs involving cognitive functions and awareness. R4's care plan dated 6/21/24, indicated R4 had a diagnosis of schizoaffective disorder bipolar type with paranoia and R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate an allegation of staff to resident abuse for 2 of 4 residents (R1 and R4) reviewed involving 1 of 1 contracted staff (certified occupational therapy assistant (COTA)-A)). Findings include: R1's quarterly Minimal Data Set (MDS) dated [DATE], indicated R1's diagnoses included anxiety disorder, major depressive disorder, paranoid personality disorder and R1 was cognitively intact. R4's quarterly MDS dated [DATE], indicated R4's diagnoses included paranoid schizophrenia, schizoaffective disorder bipolar type, and R4 had moderately impaired cognition. Review of facility report to the State Agency dated 9/24/24, indicated R1 who was no longer a resident at the facility, reported consensual sexual relations and a consensual relationship with COTA-A. On 10/1/24 at 11:20 a.m., executive director (ED) stated as part of the investigation for R1's allegation, two therapy staff were interviewed; however no facility floor staff were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure routine bathing, nail care and/or shaving assistance was offered or provided for 4 of 5 residents (R20, R35, R52, and R102) reviewed for activities of daily living, who were dependent of staff for assistance with bathing and/or grooming. Findings include: R35 R35's annual Minimum Data Set, dated [DATE], indicated R35 had moderate cognitive impairment and required partial to moderate assistance with bathing. R35's care plan, dated 5/1/20, indicated R35 required assistance of 1 staff with a tub bath or shower per resident's preference twice a week. R35's body audits, completed on bath days, were reviewed for the months of February and March 2024 and indicated R35 received four showers in the past two months despite being care planned for two showers a week. Showers were documented on 2/14/24, 2/28/24, 3/6/24 and 3/27/24 with a refusal documented on 3/13/24. R35's Bathing task indicated no documented bathing in the past 30 days.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-04 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure routine dental needs were evaluated and, if needed, acted upon or addressed timely to promote oral hygiene for 4 of 5 residents (R26, R68, R92 and R102) reviewed for dental care. Findings include: R92's quarterly Minimum Data Set (MDS), dated [DATE], identified R92 had severe cognitive impairment but demonstrated no delusional thinking behaviors. R92's previous significant change in status (SCSA) MDS, dated [DATE], identified R92 had no broken, ill-fitting dentures or obvious/likely cavities for the review period marked with, Z. None of the above were present. Further, R92's Clinical Census, printed 4/3/24, identified R92's current payer source, Medical Assistance - MN, with an effective date, 4/11/2023. On 4/1/24 at 3:37 p.m., R92 was observed seated in a standard wheelchair on the unit with her family member (FM)-C present and seated adjacent. R92 was interviewed, and expressed she used an upper partial denture but it had a few…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-04 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to offer or provide the pneumococcal vaccine to 2 of 5 residents (R20 and R76) reviewed for immunizations. The facility further failed to offer or provide shared clinical decision making on the pneumococcal vaccine for 2 of 5 residents (R35 and R46) reviewed for immunizations. Findings include: A CDC Pneumococcal Vaccine Timing for Adults feature, dated 3/15/2023, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had received the complete series (i.e., PPSV23 and PCV13; see below) then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20) for patients who had received Pneumococcal 13-valent Conjugate Vaccine (PCV13) at any age and Pneumococcal Polysaccharide Vaccine 23 (PPSV23) at or after [AGE] years old. R20's quarterly Minimum Data Set (MDS), dated [DATE],n indicated R20 was [AGE] years old, cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the resident and/or resident representative participated in care conferences for the care planning process and development of care plan interventions for 1 of 1 residents (R82) reviewed for participation of care planning. Findings include: R82's significant change Minimum Data Set (MDS) dated [DATE], identified R82 admitted to facility on 7/18/22, had intact cognition, with diagnoses of anxiety, depression, chronic obstructive pulmonary disease (a chronic inflammatory lung disease that causes obstructed airflow from the lungs abbreviated COPD), amputation of left leg above the knee, and right hip replacement. In addition, the MDS indicated R82 participated in the assessment with goal setting. During interview with R82 on 4/1/24 at 3:33 p.m., R82 stated, I haven't been a part of them (care conferences) and denied being invited or made aware of care conferences. I should know what is going on with my stay here. R82's Hospital discharge (DC)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to accommodate resident needs by ensuring the call light was accessible for 3 of 3 residents (R96, R114 and R10) reviewed for call lights. Findings include: R96 R96's quarterly Minimum Data Set (MDS) dated [DATE], identified R96 had intact cognition and diagnoses of schizophrenia (mental disorder in which people interpret reality abnormally), polyneuropathy (malfunction of many peripheral nerves throughout the body), lymphedema (swelling of caused by a blockage in the lymphatic system with a feeling of heaviness or tightness and loss of range of motion), morbid obesity, chronic pain and arthritis. R96 required substantial to maximal assistance with toileting hygiene, shower/bathe, lower body dressing, putting on/taking off footwear, sit to lying transfer and, lying to sitting transfer on the side of bed. R96's care plan (CP) dated 6/17/23, instructed nursing staff to, Orientated to call light/room During observation on 4/1/24 at 2:03 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the Minimum Data Set (MDS) was accurately coded with the potential for inaccurate federal reimbursement and resident care planning, assessment and potential interventions needed for 2 of 2 residents (R26, R68) reviewed for MDS accuracy. Findings include: BEHAVIORAL SYMPTOMS: R26's quarterly Minimum Data Set (MDS) dated [DATE], indicated R26 had a severe cognitive impairment, could wheel at least 150 feet independently once assisted into the wheelchair, and displayed no wandering behaviors. R26's MDS Reference Period Documentation note dated 3/2/24 at 5:38 p.m., indicated R26 had a behavior of wandering. R26's MDS Reference Period Documentation note dated 3/3/24 at 12:41 p.m., indicated R26 had a behavior of wandering. R26's MDS Reference Period Documentation note dated 3/3/24 at 5:50 p.m., indicated R26 had a behavior of wandering. R26's MDS Reference Period Documentation note dated 3/7/24 at 6:25 p.m., indicated R26 had a behavior of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a comprehensive care plan was developed, and maintained to ensure appropriate care was provided for 1 of 1 residents (R7) reviewed for lymphedema (localized swelling caused by compromised lymphatic system) care. Findings include: R7's quarterly Minimum Data Set (MDS), dated [DATE], indicated R7 had impaired cognition and required maximum assistance for dressing lower part of body, footwear, toileting, bathing, transfers, and maximum assistance for dressing upper part of body. MDS indicated no behaviors present, and no rejection of care exhibited. R7's diagnoses included lymphedema, fracture of left tibia (left lower leg bone), heart failure, hypertension (high blood pressure), diabetes mellitus, hyperlipidemia (high cholesterol), dementia, presence of cardiac pacemaker, and atrioventricular block (heart rhythm disorder that caused the heart to beat more slowly than it should). Section 0 Special Treatment and Programs indicated R7 was receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively reassess and, if needed, develop interventions to ensure a developed skin condition was resolved after initial treatment was completed for 1 of 1 resident (R71) observed to have a non-pressure skin impairment on their feet. In addition, the facility failed to identify and, if needed, ensure consistently elevated blood glucose levels were assessed or acted upon to reduce the risk of complication for 1 of 2 residents (R26) reviewed for diabetes management. Findings include: SKIN NOT ASSESSED: R71's quarterly Minimum Data Set (MDS), dated [DATE], identified R71 had intact cognition, had diabetes mellitus, and had no current foot problems (i.e., infection, ulcers) or other skin-related problems (i.e., lesions, burns, tears) present during the review period. On 4/1/24 at 2:10 p.m., R71 was observed lying in bed while in her room. R71 was questioned on what, if any, skin issues she had present and responded, Just my feet. R71…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a range of motion (ROM) restorative program was completed for 1 of 1 resident (R46) who was on a ROM program to prevent contractures (a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff that prevents normal movement of a joint or other body part.) Additionally, the facility failed to ensure a recommended splint application was completed and reassessed as needed to treat current contractures and prevent worsening contractures for 2 of 2 residents (R19 and R68) reviewed who had contractures of the hands. Findings include: R46's quarterly Minimum Data Set, dated [DATE], indicated R46 had severe cognitive impairment and was dependent on staff for all activities of daily living (ADLs). The MDS further indicated R46 had limited range of motion (ROM) to her upper extremities. R46's Medical Diagnosis list, printed 4/4/24, indicated R46 had several medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to implement or maintain an appropriate communication and collaboration system with an outside dialysis clinic to promote continuity of care and reduce the risk of complication (i.e., missed orders, insufficient preparation for treatment) for 1 of 1 resident (R80) reviewed for dialysis care. Findings include: R80's quarterly Minimum Data Set (MDS), dated [DATE], identified R80 had moderate cognitive impairment along with several medical conditions including anemia, high blood pressure, and renal insufficiency and/or renal failure. In addition, the MDS outlined R80 received dialysis care while a resident at the care center. On 4/1/24 at 5:58 p.m., R80 was interviewed and verified she was on dialysis. R80 explained she went to an offsite clinic for the treatment multiple times per week but was unsure where her dialysis access was located when asked (i.e., graft, port). R80 denied issues with bleeding or her dialysis care, in general, but was unsure what,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-04 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to act upon the consultant pharmacist's recommendation for 1 of 5 residents (R73) reviewed for unnecessary medications. Findings include: R73's quarterly Minimum Data Set (MDS) dated [DATE], identified R73 had intact cognition with diagnoses of renal insufficiency(inadequate kidney function), coronary artery disease, anemia, hyponatremia (low blood sodium levels), hyperkalemia (high blood potassium levels), depression, psychosis (severe mental condition of the mind resulting in difficulties determining what is real and what is not real), rectal abscess and a multi-drug resistant infection. In addition, it documented R73 had a colostomy (opening in the large intestine to channel stool from the body) and R73 received antipsychotic medication on a routine basis. R73's physician orders (PO) dated 3/15/24, documented R73 had a provider order for Prochlorperazine Maleate Oral Tablet (used to treat nausea, migraines, schizophrenia, psychosis and anxiety) 5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure appropriate side effect monitoring (orthostatic blood pressure monitoring) was completed, in accordance with standards of care, related to antipsychotic medication use for 1 of 5 residents (R76) who had frequent falls and was reviewed for unnecessary medications. Findings include: A National Library of Medicine (NIH) Management of Commons Adverse Effects of Antipsychotic Medication article, dated 9/2018, identified the elderly were at risk of adverse effects (i.e., falls) from antipsychotic medication. The article outlined, All antipsychotics carry some risk of orthostatic hypotension [which can] lead to dizziness, syncope, and falls. It should be evaluated by both history and routine measurement. R76's quarterly Minimum Data Set (MDS), dated [DATE], indicated R76 had severe cognitive impairment and required a wheelchair for locomotion around the facility. The MDS further indicated R76 had the following medical diagnoses; legal blindness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure resident room walls were maintained in a clean, sanitary manner for 1 of 1 residents (R52) whose walls were soiled and in a state of disrepair. In addition, the facility failed to ensure 1 of 2 commerical ovens used in the main production kitchen was kept in the clean, sanitary manner to reduce the risk of particle cross-contamination. This had potential to affect all 138 residents, visitors, or staff who could consume food made using the device. Findings include: RESIDENT ROOM: On 4/01/24, at 1:30 p.m., R52 was lying in bed in room and covered with a blanket in bed. R52's bed was positioned parallel with the wall. The wall was noted to have bubbling paint, torn in areas, multiple dark-brown colored smears along with other various colors of streaks on the wall. There were places on the wall, by the grab bars, where the sheet rock was exposed, and the area was larger than a fist. R52 was questioned about his walls at this time; however, R52 was unable to answer how the walls became scraped or how long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure appropriate personal protective equipment (PPE) was available and worn by staff according to the Center for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) guidelines for a facility in outbreak status for 7 residents (R2, R5, R6, R7, R8, R9 and R10). This had the potential to affect all 141 residents in the building. In addition, the facility failed to correctly identify 1 of 3 residents (R4) who required isolation precautions, failed to remove precautions for 1 of 3 residents (R2) reviewed for isolation precautions. Findings include: Centers for Medicare and Medicaid (CMS) QSO-20-38-NH memo revised 9/23/22, directed, An outbreak investigation is initiated when a single new case of COVID-19 occurs among residents or staff. Minnesota Department of Health (MDH) COVID-19 Source Control (Masking), PPE, and Testing Grid dated 11/2/22, directed when a facility was in outbreak status, Everyone should use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure two of two residents (R1 and R2) reviewed remained free of physical and verbal abuse when the facility did not assess and care plan interventions between R1 and R2 with a history of threating behavior towards each other resulting in verbal and a physical altercation. Findings Include: On 10/30/23 at 9:07 a.m., the video footage from 10/16/23 at 4:02 p.m. was reviewed with the director of nursing (DON) and the assistant executive director. In the video, trained medication aide (TMA)-A was seen propelling R2 down the hallway and looking over her shoulder. R1 appeared around the corner propelling in his wheelchair. R1 and R2 appear to yell at each other, R2 activated the wheel locks on his wheelchair and TMA-A can no longer keep R1 and R2 separated. TMA-A remains between R1 and R2 as R1 wheeled himself closer. R1 and R2 were seen yelling and pointing at each other as TMA-A kept them separated with her body. TMA-A attempted to move…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to immediately report abuse to the state agency, not later than two hours after an allegation is made for two of two residents (R1 and R2) reviewed for abuse. Findings include: R1's minimum data set (MDS) quarterly assessment dated [DATE] indicated R1's diagnoses included other spondylosis with myelopathy, hypertension, unspecified personality disorder, anxiety, depression, psychotic disorder, and myoclonus. R1 was independent in all functional activities of daily living and was wheelchair dependent. R1's Brief Interview for Mental Status (BIMS) was 14 out of 15, which indicated he was cognitively intact. R1's incident report dated 10/12/23 at 7:00 p.m., indicated R1 and R2 made inappropriate and explicit comments to each other and continued to become more aggressive. The incident report indicated R1 and R2 had to be physically separated by staff and the police were contacted. A nursing note dated 9/12/23 indicated another resident had attempted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to complete investigations and thoroughly investigate into two incidents of verbal and physical abuse for two of two residents (R1, R2) reviewed for abuse. Findings include: R1's minimum data set (MDS) quarterly assessment dated [DATE] indicated R1's diagnoses included other spondylosis with myelopathy, hypertension, unspecified personality disorder, anxiety, depression, psychotic disorder, and myoclonus. R1 was independent in all functional activities of daily living and was wheelchair dependent. R1's brief interview for mental status (BIMS) was 14 out of 15, which indicated he was cognitively intact. R1's incident report dated 10/12/23 at 7:00 p.m., indicated R1 and R2 made inappropriate and explicit comments to each other and continued to become more aggressive. The incident report indicated R1 and R2 had to be physically separated by staff and the police were contacted. A Minneapolis Police Department Report dated 10/12/23, indicated local law…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-02-27 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure complaint investigations for 2024 and 2025 and any plans of correction in effect with respect to the facility, and posting of notice of availability of such reports were posted in areas of the facility that were prominent and accessible to the public. This had the potential to affect all 155 residents, families and visitors who may have wished to review the information. Findings include: According to the Federal database Automated Survey Processing Environment (ASPEN) in 2024, the facility had in person complaint investigations on 5/1/24, 5/31/24, 6/13/24, 7/12/24, 8/19/24, 10/1/24, 10/30/24, 12/11/24, and 1/15/25. Per ACO deficiencies were issued for 10/1/24. During observation and review on 2/25/25 at 10:31 a.m., a three-ring binder titled Survey Results was posted inside facility entrance in a wire basket 60 inches off the ground. During observation and interview with R42 on 2/25/25 at 10:48 a.m., R42 was wheeling self into facility through entrance door and stated, [survey results binder] is out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-02-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure residents who required assistance during mealtime on a locked dementia unit had a dignified dining experience. Findings include: During observation on 2/24/25 at 5:18 p.m., nursing assistant (NA)-A and NA-N prepared the dining area and residents for a meal. NA-A was passing out desserts and drinks to a table with two residents, and NA-N was approximately ten feet away near the steam table. NA-A stated to NA-N, with two tables of residents in between them, to set-up all the feeders first. During interview on 2/24/25 at 5:38 p.m., NA-N stated they usually served residents who needed assistance last so they could assist them right away, but they had extra help so could assist those who needed help first. NA-N acknowledged NA-A used the term feeders and stated the term was wrong to use and they could have used a better term instead. NA-N stated private information was usually discussed one to one and not across the room but sometimes comments were made from across the room in the memory care area. NA-N…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-02-27 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    During observation and interview, the facility failed to ensure resident records that contained private, medical, and personal information were not accessible to unauthorized personnel. This had the potential to affect all 72 residents of the second and third floor whose personal information was listed on exposed care sheets. Findings include: During continuous observation on 2/24/25 starting at 3:24 p.m., licensed practical nurse (LPN)-A locked the medication cart, closed the laptop screen, and left the medication cart with 2 North nurses' worksheet unattended face up. Information included name, room number, sleep/wake preferences, assistance needed with dressing, grooming bathing, toileting, including continence of bowel and bladder, turning assistance needed, mobility devices, diet, assistance needed with meals, skin integrity issues such as wounds, and personal interests such as puzzles, music, religious services, and reading books. -at 3:31 p.m., two staff members walked past the unattended care sheet. During observation and interview at 3:43 p.m., LPN-A walked back to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$116,400 in federal fines across 3 penalties.

  • $75,459 — penalty dated 2025-04-14
  • $19,140 — penalty dated 2025-02-27
  • $21,801 — penalty dated 2023-10-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFESPARK — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.3-0.3 vs chain
Health inspection 1 of 51.0≈ chain avg
Staffing 4 of 52.5+1.5 vs chain
Quality measures 2 of 53.8-1.8 vs chain
The other 3 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
SENIOR CARE COMMUNITIESOrganizationDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNFsince 03/01/2007
LIFESPARK MANAGEMENT SERVICESOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 06/30/2020
LIFESPRK HOLDINGS, INC.OrganizationINDIRECT OWNERSHIP INTERESTsince 06/30/2020
MARSHALL, SUSANIndividualCORPORATE OFFICERsince 12/07/2011
MARTIN, RICHARDIndividualCORPORATE OFFICERsince 12/07/2011
TWSL. LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; GENERAL PARTNERSHIP INTEREST; ADP OF THE SNFsince 01/01/2015
FAIRBAIRN, SCOTTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/28/2019
KING, RYANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
LOVAS, NOELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/01/2021
SIEBENALER, ELLENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.4M
Net patient revenuemost recent cost report
+0.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 75%Medicare 3%Other / private 22%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$354per resident / day
operating cost
$10,752per month
≈ monthly operating cost
$357per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245271. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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