Marymount Manor
313 Augustine Rd, Eureka, MO 63025 · For profit - Corporation · 174 certified beds · (636) 938-6770 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $132,696 in federal fines (most recent 2023-12-18)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (56%) runs well above the national median (45%)
- about 19% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.9% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 15.0% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 4.2% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 4.0% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 3.0% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.3% | 4.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 12.9% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.6% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 80.2% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 7.4% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 31.1% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 4.5% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 16.7% | 63.5% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 19.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.8%CMS range 36.6–66.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 7.8–17.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 19.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 41.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 19.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.81 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 174 beds and averages 76.1 residents a day — about 44% occupied, or roughly 98 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.82 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.41 hrs/resident/day on weekends vs 3.80 on weekdays — 10% thinner on weekends. RN hours go from 0.53 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 13 most serious are shown; the remaining 38 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician orders were followed when a resident (Resident #1) experienced a change in condition. Staff received orders for intravenous (IV) fluids on 11/24/23 due to abnormal blood chemistry. Staff did not administer the ordered IV fluids. The facility also did not administer an additional ordered fluid intake of 240 milliliters three times a shift (shifts were 12 hours) ordered to be administered for three days or obtain ordered vital signs every shift for three days. The staff did not notify the resident's physician or nurse management of the inability to administer the IV fluids. As a result, the resident continued to decline during the night. On 11/26/23 the day shift nurse observed the resident as extremely lethargic, unresponsive, and sent the resident to the hospital emergently. The resident was diagnosed with dehydration and acute kidney injury at the hospital and was administered IV fluid boluses (type of IV therapy administration). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-12-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow acceptable standards of nursing practice, when staff failed to assess Resident #1's skin and document or report changes in the resident's skin condition to the physician. The resident was at risk to develop skin impairment. The resident admitted to the hospital on [DATE] and was observed with an untreated wound to the sacrum (tailbone) and an additional area to the right buttock. The facility failed to have a system in place to ensure skin assessments were being performed by licensed nursing staff, to detect changes in residents' skin so prompt care and treatment could begin. The sample size was seven. The census was 85. Review of the National Pressure Ulcer Advisory Panel (NPUAP), prevention and treatment of pressure ulcers: quick reference guide, Washington DC: National Pressure Ulcer Advisory Panel 2014 showed the following: -Assess the pressure ulcer initially and re-assess it at least weekly; -With each dressing change, observed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-12-18 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure scheduled pain medication was available and/or administered as ordered for one of 7 sampled residents (Resident #4). The facility failed to assess and monitor the resident for pain, notify the resident's physician when the pain medication was not delivered, and to notify the physician of increased pain. This resulted in the resident, with a history of a compression fracture in a bone in the spinal column, to experience increased pain, causing the resident to cry, have difficulty sleeping, and limiting his/her desire to move. The census was 85. Review of the facility's undated physician order policy, showed: -Policy: to transcribe and follow physician orders accurately; -Procedure: -There shall be a written order for all medications, treatments and dated and signed by the physician and placed on the resident's chart. Orders received orally or by telephone shall be taken, signed and dated by the registered nurse (RN) and Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately assess resident falls by ensuring residents received treatment and care in accordance with acceptable standards of practice when staff failed to accurately complete neurological (neuro) evaluations (pulse (P), respiration (R), and blood pressure (BP) measurements; assessment of pupil size and reactivity; and equality of hand grip strength) if the fall was unwitnessed or if the resident had an incident in hitting their head, for three of three residents sampled. In addition, the facility failed to adequately assess resident falls by ensuring residents received treatment and care in accordance with acceptable standards of practice and the facility's policy when staff failed to complete incident follow up (IFU) documentation for 72 hours post fall in the progress notes each shift, for three of three residents sampled (Residents #1, #2 and #3). The census was 73.Review of the facility's Accident and Incident Report policy and procedure, revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to accurately code five (Resident #13, #18, #28, #60 and #73) of five sampled residents who received an antiplatelet (used to prevent and treat cardiovascular diseases) on the Minimum Data Set (MDS), a federally mandated assessment tool. The facility census was 79. 1. Review of the facility's MDS policy, undated, showed the facility will complete MDS assessments in accordance with state guidelines. Review of the Resident Assessment Instrument (RAI) manual, used to facilitate accurate and effective resident assessment practices, version 1.19.1, dated October 2024, showed the manual instructed staff to not code antiplatelet medications such as clopidogrel (antiplatelet) as an anticoagulant. 2. Review of Resident #13's admission MDS, dated [DATE], showed staff assessed the resident received an anticoagulant and antiplatelet medication in the look-back period. Review of the Physician Order Sheet (POS), dated June 2025, a physician order for clopidogrel 75…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to maintain professional standards of documentation when staff failed to complete weekly skin assessments for three (Resident #5, #17, and #54) of three residents. Staff failed to administer eye medication per policy for two (Resident #7 and #55) out of two sampled residents. The facility census was 79. 1. Review of the facility's Skin Assessment policy, dated July 2021, showed: -In order to prevent skin breakdown and promote health of our residents, it is the policy of the facility to perform skin assessments on a weekly basis by a Registered Nurse (RN) or Licensed practical nurse (LPN); -The LPN or RN are to visually inspect all areas of the body and note/document any abnormalities. If abnormalities are found, the LPN or RN performing the skin assessment is to notify the physician, resident and or resident representative and Director of Nursing (DON). Review of the Barrier Policy for Pressure Ulcer Prevention and Managing Skin Integrity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, facility staff failed to provide appropriate respiratory care and services, when staff failed to change oxygen tubing or properly clean and maintain oxygen concentrators for two (Resident #77, and #81) out of three sampled residents and failed to obtain an order and care plan oxygen use for one (Resident #17) of three sampled residents. The facility census was 79. 1. Review of the facility's Oxygen Therapy policy, dated 06/05/25, showed: -Label humidifier with date and nurse initials; -Place a storage bag on the side of the concentrator to store oxygen tubing between use and not in use; -Change clean storage bag weekly and as needed; -The policy did not contain direction or guidance how often to change the oxygen tubing. Review of the facility's Nebulizer Mask Policy, undated, showed: -After the resident is finished with the nebulizer medication the mask is placed back on the machine and covered with a plastic bag; -All nebulizer masks are to be changed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to ensure the environment remained safe and free of accident hazards for eight residents (Residents #11, #17, #18, #19, #31, #40, #41 and #70) out of eight sampled residents who use side rails when staff did not obtain an order, signed consents for side rails, and failed to complete entrapment assessments. The facility census was 79. 1. Review of the facility's Bed Rails policy, dated 09/05/17, showed: -Assess the resident for risk of entrapment from bed rails prior to installation; -Review the risks and benefits of bed rails with the resident or resident representative and obtain informed consent prior to installation; -Ensure bed dimensions are appropriate for resident's size and weight; -Regularly check for areas of possible entrapment; -Ensure there is no gap wide enough to entrap a resident's head or body; -Check beds regularly to make sure they are installed correctly as rails may shift or loosen over time; -Care plan interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to provide the services of a Registered Nurse (RN), for at least eight consecutive hours per day, seven days a week. The facility census was 79. 1. Review of the facility's policy titled, Resident Services dated 01/2024, showed the facility provides sufficient licensed nursing and ancillary services 24 hours a day, including a Registered Nurse for at least eight consecutive hours daily. 2. Review of the facility's RN staff schedule, dated March 2025, showed the facility did not have an RN, eight consecutive hours a day, in the building for the dates of: -Sunday, 03/02/2025; -Sunday, 03/16/2025; -Sunday, 03/30/2025. 3. Review of the facility's RN staff schedule, dated April 2025, showed the facility did not have an RN, eight consecutive hours a day, in the building for the dates of: -Sunday, 04/13/2025; -Sunday, 04/27/2025. 4. Review of the facility's RN staff schedule, dated May 2025, showed the facility did not have an RN, eight consecutive hours a day, in the building for 05/25/24. 5. Review of the facility's RN staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility staff failed to ensure expired medications were destroyed or returned appropriately and ensure multi-dose medications were dated when opened in two of three medication storage carts and one of two medication storage rooms and failed to store one liquid medication labeled keep in refrigerator in the refrigerator. The facility census was 79 residents. 1. Review of the facility's Storage of Medication policy, dated 2022, showed staff are directed as follows: -The nursing staff shall be responsible for maintaining medication storage; -Drug containers that have missing, incomplete, improper, or incorrect labels shall be returned to the pharmacy for proper labeling before storing; -The facility shall not use discontinued, outdated, or deteriorated drugs or biologicals; -Medications requiring refrigeration must be stored in a refrigerator located in the drug room at the nurses' station or other secured location; -Medications must be stored separately from food and must be labeled accordingly. Review of the facility's Expired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to use appropriate infection control procedures to prevent the spread of bacteria or other infectious causing contaminants when staff failed to implement the Enhanced Barrier Precautions (EBP) policy when they did not educate or alert staff of residents who required EBP, failed to place appropriate signage to alert staff of EBP needs, and failed to place appropriate personal protective equipment (PPE) in close proximity for four residents (Resident #4, #5, #32, and #54) of five sampled residents who had a wound and failed to ensure sanitary conditions for one (Resident #14) out of two residents with a catheter. The facility's census was 79. 1. Review of the facility's EBP policy, dated 04/2024, showed: -Whenever a resident has an infection regardless of their multidrug-resistant organism status, the facility will utilize EBP for any time that physical contact is needed in caring for the resident; -The EBP will be utilized by the staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to document the administration of the pneumococcal (lung inflammation caused by bacteria or viral infection) vaccine for four residents (Resident #16, #54, #70, and #71) out of 10 sampled residents and failed to document the administration of the influenza (contagious respiratory infection caused by a virus) vaccine for four residents (Resident #13, #16, #70 and #71) of ten sampled residents. The facility census was 79. 1. Review of the Facility's Pneumococcal Vaccination Policy and Procedure, dated 12/12/2023, showed the communities will offer pneumococcal vaccination on admission and annually. The resident may refuse to receive the vaccination. The Community will get consent form the resident or responsible party. If the resident agrees to the vaccination the community will provide the vaccination on admission and annually. Review of the Center for Disease Control (CDC) guidelines, dated 03/15/23, showed the following: -People age [AGE] or older who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to follow their abuse and neglect policy by not reporting an allegation of sexual abuse within the required time frame. This affected one resident (Resident #2). The sample was 9. The census was 80. Review of the facility's Abuse Policy and Procedures/Investigation Protocols, dated 12/14/18, showed: -The facility is committed to protecting residents from mistreatment, neglect, abuse and misappropriation of resident property; -The following policy has been put in place to insure protection and prevention from such treatment: -1. All employees hired are subject to a criminal record check; -a. Results of criminal record check will be reviewed by the Administrator and appropriate department manager to determine employment eligibility; -b. Any criminal conviction that may be cause for concern will result in immediate dismissal (if conviction is after hire) or employment ineligibility; -2. The Department of Health and Senior Services is contacted on each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · D2024-09-25 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their written policy permitting residents to return to the facility after they have been hospitalized , for one of 9 sampled residents (Resident #1). The census was 80. Review of the facility's Discharge Procedures policy, undated, showed: -Discharge Procedures - The facility shall permit each resident to remain in the facility unless: -The transfer or discharge is appropriate because the resident's welfare and the resident's needs cannot be met by the facility; -The transfer or discharge is appropriate because the resident's health has improved sufficiently so the resident no longer needs the services provided by the facility; -The safety of individuals in the facility is endangered; -The health of individuals in the facility would otherwise be endangered; -The resident has failed, after reasonable and appropriate notice, to pay for (or have paid under Medicare or Medicaid) a stay at the facility; -Definitions: -Transfer: Moving a resident from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility staff failed to allow sanitized dishes to air dry prior to stacking in storage and use to prevent the growth of food-borne pathogens. This failure has the potential to affect all residents. The facility census was 74. 1. Review of the facility's Warewashing and Storage policy dated January 2019, showed the policy directed staff to allow all washed and sanitized dinnerware, utensils, preparation and service supplies to air dry prior to storage. Observation on 03/27/24 at 9:18 A.M., showed Dietary Aide (DA) V pulled a rack of sanitized plastic cups from the mechanical dishwasher, stacked the cups together while wet and then placed the cups on a service tray on a utility cart. Observation on 03/27/24 from 9:23 A.M. to 9:32 A.M., showed DA W removed two racks of sanitized insulated plate covers from the mechanical dishwasher, stacked the covers together while wet and then placed the covers on the service. Observation showed the DA then removed a rack of sanitized glasses from the dishwasher, stacked the glasses together…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to perform appropriate hand hygiene, and glove changes during incontinence care for three (Resident #48, #65, and #37) out of three sampled residents. Facility staff failed to appropriately sanitize a multi-use glucometer (a device for monitoring blood sugars) between use for two residents (Resident #67 and #30) out of three sampled residents to prevent the spread of infection causing contaminants. The facility census was 74. 1. Review of the facility's policy titled, Hand Washing/Use of Gloves Policy and Procedure, undated, showed the purpose of this procedure is to provide guideline to employees for proper and appropriate hand washing techniques that will aid in the prevention of transmission of infections.To prevent the spread of infectious disease, when to wash/sanitize hands: -After handling used dressings, specimen containers, contaminated tissues, linen, etc.; -After contact with blood, body fluids, secretions, mucous membranes, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-28 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to implement an Antibiotic Stewardship Program with antibiotic use protocols and a system to monitor antibiotic use. This deficient practice had the potential to affect all residents in the facility. The facility census was 74. 1. Review of the facility's policy titled, Antibiotic Stewardship, undated,showed as a facility, the facility will do the following to improve antibiotic use: -Review and monitor for trending during weekly risk meeting; -Commit resources for monitoring antibiotic use and providing feedback to staff; -Develop facility-specific standards for empiric antibiotic use, based on data from the facility; -Review antibiotic appropriateness and resistance patterns on a regular basis. Review of the facility's antibiotic stewardship program showed facility staff did not track antibiotic trends. During an interview on 03/28/24 at 10:45 A.M., the Assistant Director of Nursing (ADON) said they track antibiotics through a report generated by their electronic medical record (EMR). He/She said he/she looks at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-28 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, facility staff failed to provide reasonable accommodation of needs for one resident (Resident #53) to ensure the water cup was obtainable and in reach, so the resident could drink independently and failed to ensure acceptable table heights to encourage meal independence for two residents (Resident #68 and #37) out of 18 sampled residents. The facility census was 74. 1. Review of the facility's policies showed staff did not provide a policy for accommodation of needs. 2. Review of Resident #53's quarterly Minimum Data Set (MDS), dated [DATE], showed staff assessed the resident as follows: -Severe cognitive impairment; -Independent with only set up help needed for meals; -Residents ability to stand or walk, not attempted due to medical condition or safety concern; -No impairment to upper extremity. Review of the residents care plan, last reviewed and updated 02/19/24, directed staff as follows: -Monitor oral intake of food and fluid; -Provide necessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-28 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide a clean, homelike and comfortable environment when staff failed to maintain resident rooms and the memory care unit common areas. Facility census was 74. 1. Review of the facility's policy titled, Maintenance Service, dated 12/19, showed staff were directed to do the following: -Maintenance services shall be provided to all areas of the building, grounds, and equipment; -Maintenance Department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times; -Functions of maintenance personnel include, but are not limited to maintaining the building in compliance with current federal, state, and local laws, regulations, and guidelines and maintaining the building in good repair and free from hazards; -Maintenance Director is responsible for developing and maintaining a schedule of maintenance service to assure that the buildings, grounds, and equipment are maintained in a safe and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-28 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop and implement a comprehensive person-centered care plan for four residents (Resident #38, #44, #63 and #78) out of 24 sampled residents. The facility census was 74. 1. Review of facility's policies showed staff did not provide a policy for comprehensive care plans. 2. Review of Resident #38's quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 01/17/24, showed staff assessed the resident as: -Cognitively intact; -Somewhat important to have books, newspapers and magazines to read, to do things with groups of people, and do favorite activities; -Very important to listen to music he/she likes, to be around animals such as pets and get outside to get fresh air when the weather is good; -Not very important to keep up with the news or particpate in religious services or practices. Review of the resident's care plan, dated 01/23/24, showed the resident will take part in preferred activities pursuits through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-28 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to review and revise the plan of care with changes in the resident's care needs for four residents (Residents #47, #56, #78, and #79) of 18 sampled residents. The facility census was 74. 1. Review of facility's policies showed staff did not provide a policy for comprehensive care plans. 2. Review of Resident #47's quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 01/17/24, showed staff assessed the resident as: -Severe cognitive impairment; -Did not contain documentation of bed rail use; -Required supervison or touching assistance from staff with rolling left to right; -Required partial to moderate assistance from staff with moving from sitting on side of the bed to lying flat on the bed; move from a lying on the back to sitting on the side of the bed with feet flat on the floor and with no back support; and to come to a standing position from sitting in a chair, wheelchair, or on the side of the bed. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-28 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to provide an ongoing program of activities designed to meet the residents' interest on the weekends and staff failed to provide an ongoing program of activities designed to meet the residents' interests for residents who reside on the memory care unit. This had the potential to affect all residents. The facility census was 74. 1. Review of the facility's policy titled, Activity Department, dated 08/17/21, showed staff were directed to do the following: -The facility takes a holistic approach to the care of all its residents. In order to have this approach, the facility maintains an Activity Department for it's residents. The facility provides, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to ensure the resident environment remained as free of accident hazards four resident's (#37, #47, #54 and #66) out of eleven sampled resident's when staff failed to apply the residents foot pedals to prevent accidents and propelled the residents in his/her wheelchair. The facility census was 74. 1. Review of the facility's policy titled, Wheelchair Safety, undated, showed staff were directed as follows: -It is often the responsibility of the facility staff to assist a resident from point A to point B via wheelchair/[NAME]-walker/pedal broda throughout the facility. It is utmost importance that facility staff assist with propelling the resident in the safest manner possible; -At no time should a resident be propelled by anyone while their feet are dragging on the floor. Foot pedals should be added to the resident's wheelchair to allow their feet to be elevated during transport; -In the event a resident is fatigued or for any reason unable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-28 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to complete entrapment assessments, review risk and benefits, side rail assessment and/or obtain consent for the use of bed rails for four (Resident #37 #47, #56, and #79) out of four sampled residents. The facility census was 74. 1. Review of the facility's Bed Safety and Bed Rails policy, dated June 2018, showed: -Assess the residents for risk of entrapment from bed rails prior to installation; -Review the risks and benefits of bed rails with the resident or resident's representative and obtain informed consent prior to installation; -Ensure that the beds dimensions are appropriate for the resident's size and weight; -Following the manufacturers recommendations and specifications for installing and maintaining bed rails; -With installation, confirm bed rails are appropriate for the size and weight of resident, regularly check for areas of possible entrapment, and check beds regularly to make sure they are installed correctly as rails may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-28 · tag F0728 — failed to protect against nurse-aide misconduct — patternEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to ensure three Nurse Aide's ((NA) NA A, NA B and NA C) completed the nurse aide training program within four months of his/her employment in the facility. The census was 74. 1. Review of the facility's Nursing Assistant Facility Requirements policy, undated, showed individuals must successfully complete a nursing assistant training program approved by the department or shall enroll in and begin the first available approved training program which is scheduled to commence within (90) days of the date of the CNAs employment and which shall be completed within four (4) months of employment. 2. Review of NA A's Certified Nurse Aide (CNA) training report, showed a hire date of 09/06/23. Review showed the NA's file did not contain documentation the NA completed a nurse aide training program. During an interview on 3/28/24 at 1:37 P.M., the Director of nursing (DON) said he/she was told the NA had not started the program yet due to a conflict with his/her school schedule. During an interview on 3/28/24 at 3:10 P.M., the Corporate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility staff failed to store and label medications in a safe an effective manner when staff did not date the opened medication in the medication cart and staff placed nonmedication in medication strorage room refrigerator. This had the potential to affect all residents. The facility census was 74. 1. Review of the facility's policy titled, Storage of Medication, dated 2022, showed staff were directed to do the following: -The facility shall store all drugs and biologicals in a safe, secure, and orderly manner; -The nursing staff shall be responsible for maintaining medication storage and preparation areas in a clean safe, and sanitary manner; -The facility shall not use discontinued, outdated, or deteriorated drugs or biologicals. All such drugs shall be returned to the dispensing pharmacy or destroyed; -Medications requiring refrigeration must be stored in a refrigerator located in the drug room at the nurses' station or other secured location; -Medications must be stored separately from food and must be labeled accordingly;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to ensure resident's personal privacy was protected, when they left the Medication Administration Records (MAR) open and unattended in a public hallway. Facility census was 74. 1. Review of facility's policies showed staff did not provide a policy for privacy during medication pass. 2. Observation on 03/25/2024 at 11:40 A.M., showed Licensed Practical Nurse (LPN) M left the MAR open and unattended with resident information exposed. Observation showed staff and residents walked past the cart. 3. Observation on 03/27/24 at 11:07 A.M., showed Registered Nurse (RN) E left the MAR open and unattended with resident information exposed. Observation showed staff and residents walked past the cart. During an interview on 03/27/24 at 12:03 P.M., RN E said that the computer screen should be shut off when walking away from the cart and not exposing resident information. 4. Observation on 03/27/24 at 11:33 A.M., showed Certified Medication Tech (CMT) D left the MAR open and unattended with resident information exposed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to provide written notice to residents or the resident's representatives regarding resident transfers to the hospital for three (Resident #15, #54 and #73) out of three sampled residents. The facility census was 74. 1. Review of the facility's Discharge/Transfer Policy, undated, showed the written notice should include: -The reason for the transfer or discharge; -The effective date of transfer or discharge; -The resident's right to appeal the transfer or discharge to the director of the Department of Health and Senior Services hearing official withing thirty days of receipt of the notice; -The address to which the request for a hearing should be sent to Administrative Hearings Unit; -That filing an appeal will allow a resident to remain in the facility until the hearing is held unless a hearing official finds otherwise; -The location to which the resident is being transferred or discharged ; -The name, address, and telephone number of the designated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, facility staff failed to ensure staff provided three dependent residents (Resident #44, #63 and #78) out of 24 sampled, that were unable to complete their own activities of daily living (ADL), the necessary care and services to maintain adequate grooming. The facility census was 74. 1. Review of the facility's policy titled, Activity of Daily Living (ADL), dated 08/17/17, showed it is the standard of the facility to promote the highest level of health and hygiene for the residents residing at the facility, while promoting the upmost independence. In order to adhere to this standard, it is the policy that any resident that is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. Review showed: -Assistance with ADLs cannot be performed independently by the resident. The level of assistance with ADLs provided by staff are based on the resident's ability to maintain highest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the alarm on the fire egress doors on the memory care unit were monitored while inoperable. One resident was observed to attempt to exit out the egress door (Resident #7) and one additional resident was identified as risk for elopement (Resident #6). The facility did not have designated staff monitoring the egress doors. The memory unit census was 24. 1. Review of the facility's Resident Services Policy (RSP) policy, provided as the staffing policy, dated 3/27/17, showed: -Resident Services: The facility will provide services by sufficient staffing to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual care plans; -Staffing levels in each department may vary depending on the census and individual resident needs. During an interview on 12/14/23 at 3:09 P.M., the Maintenance supervisor said he noticed on 12/13/23 at approximately 4:00 P.M., the wall scones on the memory care unit were not working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure appropriate staffing to meet the needs of the residents, when residents scheduled to receive showers on the memory unit and the 200 hallways did not receive the scheduled showers. The sample was 7. The census was 85. Review of the facility's Resident Services Policy (RSP) policy, provided as the staffing policy, dated 3/27/17, showed: -Resident Services: The facility will provide services by sufficient staffing to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual care plans; -Employment, advertising and incentives: the facility will advertise employment needs in various social media and new outlets. A staffing committee reviews staffing needs on a weekly basis and updates advertisements as needed; -The facility provides sufficient licensed nursing and ancillary services 24 hours a day, including a registered nurse for at least 8 consecutive hours a day; -Staffing levels in each department may vary depending…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who required assistance with activities of daily living (ADL, bathing dressing, toileting) received the necessary services to maintain adequate personal hygiene by not providing showers for six residents (Resident #6, #2, #4, #3, #5 and #1). The sample was eight. The census was 81. Review of the facility's ADL policy, dated 8/17/17, showed: -It is the standard, of the facility to promote the highest level of health and hygiene for the residents residing at the facility, while promoting the upmost independence. In order to adhere to this standard, it is the policy that any resident who is unable to carry out ADLs receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene; -Assistance with ADLs will be performed if the ADLs cannot be performed independently by the resident. The level of assistance with ADLs provided by staff are based on the resident's ability to maintain highest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-09-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review facility staff failed to perform hand hygiene as often as necessary to prevent cross-contamination and failed to store food in a manner to prevent cross-contamination, spoilage and out-dated use. Facility staff also failed to maintain the kitchen's physical environment and equipment in a sanitary condition. The facility census was 83. 1. Review of facility's undated policy on Food Service Handwashing showed hands will be washed before serving food, after collecting soiled dishes/food waste, prior to handling food trays, and any time hands become visibly soiled. Observation on 9/27/22 at 10:10 A.M., showed Dietary Aide (DA) Y placed soiled dishes on the dirty side of the mechanical dishwasher, removed clean dishes from a dishwasher rack and placed dishes on a cart. Observation showed the DA did not perform hand hygiene after he/she touched the soiled dishes or before he/she touched the clean dishes. Observation on 9/27/22 at 10:24 A.M., showed DA AA washed his/her hands and dried them with a paper towel. He/She then used the same…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-30 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interview and record review, facility staff failed to notify seven sampled residents (Resident #3, #19, #27, #28, #39, #45 and #76) in a timely manner about the spend down plan for balances in excess of the Medicaid threshold. The facility census was 83. 1. Review of the facility's Policy and Procedure for Residents Funds Letter, revised 7/1/22 showed the facility bookkeeper will send out a letter to the resident or resident representative anytime a resident's trust fund balance is over five-thousand dollars. Review also showed, phone calls can be used as a supplement but not a substitute for the letter. 2. Review of facility Trust Fund Balance reports from January 2022 through September 2022 showed the following residents with balances that remained above $5,101.85 which is within $200 of the Medicaid eligibility absolute limit of $5,301.85: -Resident #3's trust fund balance remained above the eligibility limit in all months since January 2022; -Resident #19's trust fund balance remained above the eligibility limit in all months since January 2022;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-30 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and record review, facility staff failed to follow their policy to ensure they completed the required Nurse Aide (NA) Registry (a list of individuals who had a previous incident involving abuse, neglect, or misappropriation of property) check prior to start date for four out of 8 sampled employees. The facility census was 83. 1. Review of the facility's Abuse, neglect, exploitation or mistreatment policy, undated, showed: -This facility will not knowingly employ an individual convicted of resident abuse or misappropriation of resident property; -The facility will not knowingly employ any direct care staff convicted of any of the crimes listed in the healthcare worker background check act, or with findings of abuse, neglect or exploitation listed on the nurse aide registry; -Prior to a new employee starting a work schedule, this facility will check the nurse aid registry on any individual hired. 2. Review of Certified Nurse Aide's (CNA) personnel record showed: -Hire date of 6/28/22; -The file did not contain documentation staff completed the NA Registry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-30 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to provide person-centered, measurable time frames to meet the residents' individual needs and goals identified in the comprehensive care plans for ten (Resident #26, #47, #50, #53,#55, #65,#73, #78, #336, and #337) out of 18 sampled residents. The facility census was 83. 1. The facility did not provide a care plan policy. 2. Review of Resident #26's comprehensive care plan, dated 8/21/22, showed the record did not contain measurable time frames to address the residents' individual care area problems, goals and/or how staff are to assist the resident to meet the goals. 3. Review of Resident #47's comprehensive care plan, dated 7/27/22, showed the record did not contain measurable time frames to address the resident's care area problems. 4. Review of Resident #50's comprehensive care plan, last reviewed 9/27/22, showed the record did not contain measurable time frames to address the resident's care area problems. 5. Review of Resident #53's comprehensive care plan, dated 7/25/22, showed the record did not contain measurable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-30 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, and record review, facility staff failed to provide appropriate personal hygiene care for five residents (Resident #25, #51, #56, and #58) out of 18 sampled residents. The facility census was 83. 1. Review of the facility's bathing policy, undated, showed shower staff are directed as follows: -Residents will remain clean, dry, and free of odors; -A shower/bathing schedule will be maintained at each nursing station to reflect day/shift for each shower assigned; -Accommodations will be made for requested days/time; -Certified nurse assistants will complete a visual assessment of a resident a report any abnormal findings; -A charge nurse will do a skin assessment and report of abnormal findings; -Shower schedules will be reviewed by clinical mangers to ensure necessary steps have been taken. 2. Review of Resident #25's quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 7/9/22, showed staff assessed the resident as: -Required extensive,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to have a system in place to monitor residents on the memory care unit (MCU), with a history of wandering, from exiting the facility unnoticed. Staff removed the wander alert system (alarm used to notify staff if a resident tries to exit the facility) and unlocked an exit door residents had access to. Additionally, staff failed to ensure residents on the memory care unit remained free of accident hazards when they did not to remove a disposable razor from Resident #16's room. Further, facility staff failed to properly propel nine residents (Resident #333, #26, #47, #35, #37, #68, #21, #40 and #14) in their wheelchair, and provide care to one (Resident #9) in a manner to prevent accidents. The facility census was 83. 1. Review of the facility's Resident Elopement Prevention/Precautions and Missing Resident, revised 12/15/13, showed: -All resident with a history of wandering, based upon family or caregiver history and all resident with potential to elope, will have wrist or ankle signaling device implemented on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-30 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, facility staff failed to ensure the attending physician and the Family Nurse Practitioner (FNP) saw nine of eighteen sampled residents (Residents #26, #47, #50, #53, #55, #65, #73, #78, and #337) every thirty days for the first ninety days, then every sixty days after that. Facility staff also failed to ensure the physician documented his/her notes regarding their visit/examination of the residents. This could lead to residents not receiving timely assessments and the appropriate care by a qualified provider. The facility census was 83. 1. Review of the facility's Physician Services policy, revised 01/12/14, showed the following: - Upon admission, a history and physical examination shall be performed within seven days unless performed within thirty days prior to admission; - Residents requiring skilled level of care will be seen by the attending physician at least every thirty days; - The resident's total program of care (including medications and treatments) shall be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, facility staff failed to store and label medication in a safe and effective manor in one of two medication storage rooms and in one of two medication storage carts. The facility census was 83. 1. Review of the facility's Medication Storage and Labeling Policy, dated revised 2/22/22, showed staff were directed: -Expiration dates must be checked prior to administration; -Expired medications are removed from the area of care immediately, and disposed of according to facility medication disposal policy, per state and federal guidelines. 2. Observation on 9/29/22 at 10:56 A.M., showed the medication storage room on the 300 hall contained: -One 200 tablet bottle of women's multivitamin with and an expiration date of 6/22; -One 100 tablet bottle of oyster shell calcium 250 milligram (mg) with an expiration date of 1/22. Observation on 9/29/22 at 11:05 A.M., showed the medication cart on the 300 hall contained: -One loose clear capsule with florastar 250 mg printed on it; -One loose white tablet with 439 stamped into it; -One loose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-30 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record reviews facility staff failed to properly maintain the temperature of hot foods at or above 120 Degrees Fahrenheit (°F) and cold foods at or below 41° F for six residents (Resident #25, #51, #73, #67, #66, and #336) at the time of meal service. Facility staff failed to monitor food temperatures at the time of service. Failure to maintain foods at the proper temperature has the potential to affect all residents. Further, staff failed to prepare food in a palatable manner. The facility census was 83. 1. Review of the facility's policy Meal Service Temperatures, dated revised January, 2020, showed staff were directed as follows: - meals temperatures shall be monitored by the dietary manager and the cooks on a daily basis. Hot food shall be cooked or heated to a temperature above 165 degrees. Cold food shall be chilled to a temperature below 40 degrees; - temperatures shall be taken and may be recorded on the food temperature record; - food which does not meet the appropriate temperatures shall be removed and reheated or rechilled prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to use proper hand hygiene and provide perineal care in a manner to reduce the risk of infection for three residents (Residents #3, #6, and #331). Additionally the facility failed to change, date and bag respiratory equipment for one resident (Resident #38). The facility census was 83. 1. Review of the facility's Hand Washing policy, revised 12/22/13, showed it directed staff to wash their hands whenever they are soiled with body substances, before performing invasive procedures, and when each resident's care is completed. Review of the Hand Washing Inservice and Competency handouts, held 7/22/22 through 8/10/22, showed the following: -Gloves do not take the place of hand washing; -Wash/sanitize hands after contact with blood, body fluids, secretions, mucous membranes, or broken skin; -Wash/sanitize hands after removing gloves; -Whenever in doubt, wash your hands. Review of the facility's Peri-Care policy, dated 1/25/17, directs staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-06-13 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide a clean, comfortable and homelike when staff failed to maintain resident rooms in good repair. Facility census was 79. 1. Review of the facility's Homelike Environment policy, dated March 2017, showed the facility staff and management shall maximize, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting to include clean, sanitary and orderly. Review of the facility's policy titled Maintenance Service, dated December 2009, showed functions of maintenance personnel include, but are not limited to, maintaining the building in good repair, free from hazards and in compliance with current federal, state, and local laws, regulations, and guidelines and the maintenance director is responsible for developing and marinating a schedule of maintenance service to assure that the buildings, grounds, and equipment are maintained in a safe and operable manner. 2. Observation on 06/10/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-06-13 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to provide written information to the resident and/or the resident's representative of the bed hold policy at the time of transfer to the hospital for three residents (Resident #11, #18, and #70) out of three residents sampled. The facility census was 79. 1. Review of Marymount Manor Senior Living Community Handbook, dated July 9, 2021, showed the Bed Hold Policy: -Before there is a transfer of a resident to a hospital or resident goes on a therapeutic leave, the resident and family or Durable Power of Attorney (DPOA) will be notified twice. First will be during the admission process by the reading of the Bed Hold Policy. Second notice will be provided to the resident and family or DPOA at the time of transfer to the hospital. A copy of this policy will be sent with other papers accompanying the resident to the hospital. Review of the facility's policies, showed staff did not provide a Bed Hold Policy. 2. Review of Resident #11's medical record showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-06-13 · tag F0656 — failed to write and follow a full care plan — widespreadDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop a comprehensive person-centered care plan to meet the resident's medical, nursing, mental and psychosocial needs for eight residents (Resident #12, #17, #18, #19, #29, #31, #41, and #70) out of twelve sampled residents. The facility census was 79. 1. Review of the facility's Care Planning policy and procedure, dated January 2020, showed: -A care plan will be developed upon admission per Centers for Medicaid and Medicare Services (CMS) guidelines; -The care plan will be updated quarterly and annually per CMS guidelines to ensure that there is a continuity of care, and is in accordance with the individuals needs; -The care plan will be updated with a significant change of status condition; -The care plan must be based on the resident assessment, choices, and advanced directives, if any; -As the resident's status changes, the facility, attending physician and the residents representative, to the extent possible, must review and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-06-13 · tag F0679 — failed to provide activities — widespreadProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide an ongoing program of activities designed to meet the residents' interests for residents who reside on the memory care unit. The facility census was 79. 1. Review of the facility's policy titled, Memory Care Policy, undated, showed staff were directed to do the following: -Activities are done three times a day, seven days a week on memory care. -We include crafts, spiritual, emotional, cognitive, social, physical, creative, and independent activities; -We offer a one-to-one program to those who choose to not attend group activities or who cannot attend group activities. 2. Review of the Memory Care Unit Activity Calendar, dated June 2025, showed: -Tuesday, 06/10/25; 10:00 A.M. This day in History, 10:30 A.M. Seek and Find, 3:00 P.M., Iced Tea and Snack Social; -Wednesday, 06/11/25; 10:00 A.M. Manicures, 2:30 P.M. National German Chocolate Day; -Thursday, 06/12/25; 10:00 A.M. This day in History, 1:30 P.M. Curt [NAME] Music, 3:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-06-13 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility staff failed to complete the required nurse staffing information to include the facility census. The facility census was 79. 1. Review of the facility's Daily Staff Postings policy, dated 10/27/2015, showed information to be posted on the form to include the total number and total hours of the Registered Nurses (RN), Licensed Practical Nurses (LPN), and Certified Nurses Aide's (CNA) staffed. The policy did not contain information to include the facility census. 2. Review of facility's daily staffing sheets, dated March 1-31, 2025, showed the sheets did not contain the facility census. Review of facility's daily staffing sheets, dated April 1-30, 2025, showed the sheets did not contain the facility census. Review of facility's daily staffing sheets, dated May 1-31, 2025, showed the sheets did not contain the facility census. During an interview on 06/18/25 at 08:05 P.M., the receptionist said he/she is responsible for filling out the daily staff sheet each morning and hanging it up. He/She said the sheet includes date,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-06-13 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to implement an Antibiotic Stewardship Program with antibiotic use protocols and a system to monitor antibiotic use. The facility census was 79. 1. Review of the facility's policy titled, Antibiotic Stewardship, dated 8/9/17, showed as a facility, Marymount will do the following to improve antibiotic use: -Commit resources for monitoring antibiotic use and providing feedback to staff; -Identify and empower the medical director and/or consultant pharmacist to assist in the leadership stewardship activities; -Have clear policies to improve prescribing practices for staff to ensure residents are not started on antibiotics unless needed; -Establish minimum criteria for prescribing, antibiotics (medical director) -Develop facility-specific standards for empiric antibiotic use, based on data from the facility -Review antibiotic appropriateness and resistance patterns on a regular basis. Review of the facility's antibiotic stewardship program, showed staff did not have a program in place to track and trend antibiotic usage. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-06-13 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff filed to ensure the residents' medical records included documentation the resident or resident's representative was provided education regarding the benefits and potential risks associated with COVID-19 vaccine, and each dose of COVID-19 vaccine administered to the resident, if the resident did not receive the COVID-19 vaccine due to medical contraindications or refusal for five residents (Resident #12, #16, #70, #71, and #77) of nine sampled residents. The facility census was 79. 1. Review of the Facility's COVID-19 Vaccine Policy - Residents, date 4/21/2023, showed residents who reside in Marymount Manor will be offered upon admission and annually for their consent to be provided a COVID-19 vaccination. 2. Review of Resident #12's medical record showed: -admitted to the facility on [DATE]; -The record did not contain documentation the resident received education, refused, or offered the second dose or an updated booster of the COVID-19 vaccine. 3. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-09-30 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interview, facility staff failed to post the telephone number to the Department of Health and Senior Services (DHSS) hotline (to report allegations of abuse and neglect) in a form and manner accessible to resident and the resident's representative. The facility census was 83. 1. Review of the facility policies showed the facility did not provide a policy regarding posting the hotline number. Observations of the facility on 9/27/22 through 9/30/22, showed facility staff did not post the name, address, and toll free telephone number for the DHSS hotline accessible to the residents or residents representative. Observation on 9/30/22 at 1:24 P.M., showed the resident family room did not contain the name, address, and toll free telephone number for the DHSS hotline accessible to the residents or residents representative. Observation on 9/30/22 at 1:26 P.M., showed the front office did not contain the name, address, and toll free telephone number for the DHSS hotline accessible to the residents or residents representative. During a group…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2022-09-30 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, facility staff failed to post the required nurse staffing information, which included the total number of staff and the actual hours worked, by both licensed and unlicensed nursing staff directly responsible for resident care, per shift, and on a daily basis. The facility staff also failed to keep the required daily staffing records for eighteen months. The facility census was 83. 1. Review of the facility's Daily Nursing Hours Posting Policy, dated 9/29/22, showed the following: -Purpose: to provide transparent nursing staffing information visible to residents and visitors; -The facility will post total nursing hours daily. The posting will include: - Date; - Census; - Number of individuals for each nursing job classification (Registered Nurse, Licensed Practical Nurse, Certified Nursing Assistant); - Total hours per shift for each job classification; -Daily nursing hours will be posted in a conspicuous area, visible to residents and visitors; -The daily sheets will be maintained by the facility for 18 months. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$132,696 in federal fines across 1 penalty.
- $132,696 — penalty dated 2023-12-18
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to RILEY SPENCE SENIOR LIVING — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.6 | -0.6 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 1.6 | +2.4 vs chain |
| Quality measures | 1 of 5 | 1.4 | -0.4 vs chain |
The other 4 homes this chain runs (chain average 1.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| RILEY SPENCE & ASSOCIATES | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 01/01/2007 |
| THOMAS H. SPENCE RESIDUAL TRUST | Organization | DIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | since 01/01/2007 |
| RILEY, CHARLES | Individual | DIRECT OWNERSHIP INTEREST | since 01/01/2007 |
| RILEY SPENCE MANAGEMENT COMPANY, LLC | Organization | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2007 |
| THOMAS H. SPENCE MARITAL TRUST I | Organization | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | since 01/01/2007 |
| THOMAS H. SPENCE MARITAL TRUST II | Organization | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | since 01/01/2007 |
| SPENCE, GREGORY | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | since 01/03/2025 |
| HERRIN, BRITTANY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2024 |
| OEHLER, BRITTANY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/03/2025 |
| WOOLF, SHERYL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2022 |
CMS files one row per role, so the 22 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265140. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.