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Prestige Care Center of Nebraska City

1420 North 10th Street, Nebraska City, NE 68410 · For profit - Corporation · 64 certified beds · (402) 873-3304 Medicare & Medicaid certified

Call the home — (402) 873-3304 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Nov 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)4 actual-harm citations$15,625 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $15,625 in federal fines (most recent 2024-09-10)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (77%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1800 14th Ave · (402) 873-6650 · Call to confirm hours
Pharmacy
824 Central Ave · (402) 873-3397 · Call to confirm hours
Grocery
1213 Central Ave · (402) 874-9786 · Call to confirm hours
Park
Riverview Park Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased38.6%19.0%15.4%worse
Long-stay residents who lose too much weight6.6%5.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.4%0.9%better
Long-stay residents with a urinary tract infection1.3%2.8%2.0%better
Long-stay residents with depressive symptoms5.6%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury8.1%4.5%3.3%worse
Long-stay residents whose ability to walk worsened37.4%18.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication37.7%19.3%18.9%worse
Long-stay residents given the seasonal flu vaccine95.2%96.1%95.3%typical
Long-stay residents with pressure ulcers1.7%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control28.1%25.9%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table25.0%20.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.5%2.0%1.4%worse
Long-stay hospitalizations per 1,000 resident days2.821.811.67worse
Long-stay outpatient ER visits per 1,000 resident days4.681.921.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.21U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.40
LPN hours/ resident / day
2.57
Aide hours/ resident / day
3.41
Total nurse hours/ resident / day
0.41
RN hoursweekends
76.6%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 64 beds and averages 40.7 residents a day — about 64% occupied, or roughly 23 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.41 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.47 on weekdays — 6% thinner on weekends. RN hours go from 0.46 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 77% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2024-11-13)
4
at the previous standard inspection (2023-09-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 14 most serious are shown; the remaining 30 are one tap away and print in full.

  • Actual harm · Gcited before2024-09-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(F)(i) Based on interview and record review, the facility staff failed to ensure practitioner's orders were implemented related to ordered medications, ordered laboratory (Labs) testing and obtaining weights for Residents 1 and failed to obtain weights as ordered for Resident 3 of 3 sampled residents. The facility census was 46 residents. Findings are: A. A review of Resident 3's Face admission Record revealed Resident 3 was admitted to the facility on [DATE] with a diagnosis of congestive heart failure [a chronic condition in which the heart is unable to pump blood efficiently enough to meet the body's needs]. A review of Resident 3's admission orders dated 7/31/24 revealed order for daily weights. A review of Resident 3's Care Plan revealed a focus area identifying Resident 3 had congestive heart failure dated 8/14/24 with the following interventions: -Encourage adequate nutrition and offer small frequent feedings -Give cardiac medications as ordered -Monitor lab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-06-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D2b Based on observation, record review and interview; the facility staff failed to implement interventions, evaluate casual factors and evaluate the condition of the development of a pressure ulcer for 1 (Resident 40) of 4 sampled residents. The facility staff identified a census of 38. Findings are: Record review of Resident 40's Admission/readmission Nursing Evaluation ([NAME]) dated 5-06-2022 revealed had Osteoporosis and a Hip fracture. According to the [NAME] dated 5-06-2022 Resident 40 was evaluated as a low risk for the development of a pressure ulcer. Resident 40's [NAME] did not identify Resident 40 had a pressure ulcer. Record review of Resident 40's Minimum Data Set (MDS: a federally mandated assessment tool used for care planning) dated 5-09-2022 revealed the facility staff assessed the following about the resident: - Brief Interview of Mental Status (BIMS) was a 3. According to the MDS [NAME] a score of 0 to 7 indicates severe cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-06-09 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.09 Based on observation, interview, and record review, the facility failed to implement a pain management program for 1 sampled resident (Resident 40). The facility had a total census of 36 residents. The sample size was 12. The findings are: A review of a wound assessment for Resident 40 dated 7/28/22 and completed by DNP K (Doctor of Nursing Practice) revealed Resident 40 had an unstageable pressure ulcer to their left heel that measured 2.31 cm (centimeters) x 3.03 cm with a depth of 0.2 cm. DNP K documented that the wound had deteriorated since the last evaluation on 7/14/22. An observation on 8/18/22 at 8:45 AM revealed RN A (Registered Nurse) provided wound care to a pressure ulcer on Resident 40's left heel. Resident 40 was lying in bed with pressure-relieving boots noted to be in the recliner chair in the room and not on Resident 40. The pressure ulcer to Resident 40's left heel was open to air with no dressing in place. Resident 40's pressure ulcer was observed to be a little larger than quarter-sized with a blackened wound bed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-06-09 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.10D Based on observation, interview, and record review, the facility failed to clarify and implement a medication for the treatment of COVID-19 for 1 (Resident 26) of 4 residents reviewed. The facility had a total census of 36 residents. The findings are: An observation on 8/18/22 at 11:40 AM revealed Resident 26 sat in a recliner in their room with their feet up in a reclined position. Resident 26 did not respond or open their eyes to voice or when NA H (Nurse Aide) repositioned the resident in their chair. In an interview on 8/18/22 at 11:40 AM, NA H reported Resident 26 had declined significantly since being diagnosed with COVID-19. NA H reported Resident 26 used to run in the hallways, but now wasn't even able to walk. A review of Resident 26's progress notes revealed the following: -7/31/22 - Resident 26 tested positive for COVID-19 with symptoms consisting of nasal drainage and congestion. -8/3/22 - Resident 26 was sent to the ED (Emergency Department) at 1:33 AM due to weakness and not eating or drinking. Resident 26 returned later…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(I)Based on record review, observations and interviews, the facility failed to implement interventions to protect from potential elopement for 4 (Residents 1, 2, 4, and 5) of 5 sampled residents. The facility staff identified a census of 49.Findings are:Licensure Reference Number 175 NAC 12-006.09(I) Based on record review, observations and interviews, the facility failed to implement interventions to protect from potential elopement for 4 (Residents 1, 2, 4, and 5) of 5 sampled residents. The facility staff identified a census of 49. Findings are: A. Record review of facility policy entitled Elopement Prevention and Management dated revised 11/12/2019 revealed facility staff would complete the following: -2. Review evaluations and risk factor data. -3. Determine if the resident/patient is at risk for elopement. -4. Include resident/patient and family/responsible party in development of the Plan of Care. -5. Develop individualized interventions which may include, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.19 Based on observations and interviews, the facility failed to ensure the Alzheimer's Care unit was free of odor. This had the potential to affect 12 residents living in the Alzheimer's Care unit and failed to ensure 1 (room [ROOM NUMBER]) of 11 rooms in the Alzheimer's Care unit was clean. The facility census was 40. Findings are:A.A record review of the facility's Midnight Census Report dated 03/02/2026 revealed the Alzheimer's Care unit had 12 occupied beds. A record review of facility's Deep Cleaning Schedule for January, February and March of 2026 revealed that Resident 31's room was deep cleaned once on the 4th Wednesday in January (2026). Resident 31 had no deep cleaning scheduled for the month of February, 2026. Resident 31's room was scheduled to be deep cleaned the second Wednesday in March, 2026. An observation on 03/02/2026 at 7:27 AM revealed the hallway in the Alzheimer's care unit had a strong urine odor. An observation on 03/04/2026 at 7:51 AM revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.04(F)(i)(5) The facility failed to notify the power of attorney of new orders and change of plan in care for 1 (Resident 36) of 1 sampled resident. The facility staff identified a census of 40. Findings are:Record review of a facility policy entitled Change of Condition dated Revised 09/2025 revealed: - If the resident is deemed incapacitated or given permission to release information regarding the change of condition, the resident's family or representative will be contacted. -1. The nurse will notify the resident's attending physician and family when there has been: - c. A change in medication/treatment or reaction to a medication. - f. A need for a significant alteration in the resident's medical treatment. - 3. The nurse will inform the resident, or resident representative if indicated, of any changes in his/her medical care or nursing treatments. -4. The nurse will document in the resident's medical record or SBAR (communication framework that is used to share critical information -Situation, Assessment, Background, Recommendation) in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H)Based on record review and interview, the facility failed to document signs and symptoms of pain for the continued use of as-needed opioid pain medication for 1 (Resident 45) of 6 sampled residents. Facility staff identified a census of 40.Findings are:Record review of facility policy entitled Unnecessary Drugs dated revised 02/2026 revealed: - 3. The attending physician will assume leadership in medication management by developing, monitoring, and modifying the medication regimen in collaboration with residents and/or representatives, other professionals, and the interdisciplinary team. Each resident's drug regimen will be reviewed on an ongoing basis, taking into consideration the following elements: -a. Dose (including duplicate therapy); -b. Duration of use; -c. Indications and clinical need for medication; -d. Adequate monitoring for efficacy and adverse consequences; -e. Preventing, identifying and responding to adverse consequences; -f. Any combination of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0923 — isolated
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-007.04(D) Based on observation, interview, and record review the facility failed to ensure exhaust vents worked in 2 (room [ROOM NUMBER] and 325) of 16 sample rooms. The facility census was 40. Findings are:A record review of the facility's Exhaust Fan Annual Inspection Log For All Resident Room Restrooms Throughout Facility dated 10/15/2025 through 2/10/2026 revealed that 3 rooms in the 200 hall were checked in October, 3 rooms in the 100 hall were checked in November, 3 rooms in the 300 hall were checked in December, 3 rooms in the 200 hall were checked in January, 3 rooms in the 100 hall were checked in February. room [ROOM NUMBER] was checked in the month of December and logged as working. An observation on 03/02/2026 at 1:00 PM revealed that the bathroom vents in rooms [ROOM NUMBERS] were not functioning (did not pull air in) . In an observation with an interview on 03/03/2025 at 12:25 PM, Maintenance Director (MD) confirmed that the bathroom vents in rooms [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.18DBased on observation, interview and record review the facility failed to ensure that staff performed hand hygiene and gloving in a manner to prevent cross contamination when providing cares to 3 of 3 residents surveyed (Residents 1, 2 and 3). The facility had a census of 42. Findings are:A record review of the facility's Hand Hygiene policy dated 4/2019 and revised on 11/2025 revealed the following:All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents and visitors. This applies to all staff working in all locations within the facility.1. Staff will perform hand hygiene when indicated, using proper technique consistent with accepted standards of practice.2. Hand hygiene is indicated and will be performed under the conditions listed in, but not limited to, the attached hand-hygiene table.Examples include: after handling contaminated objects, before applying and after removing personal protective equipment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12.006.09(J)(iii)Based on observation, interview and record review, the facility failed to prevent dehydration (a condition where the body loses more fluid than it takes it, preventing it from functioning properly) for 1 resident (Resident1) of 3 residents surveyed. The facility had a census of 42. Findings are:A record review of the facility's Hydration Policy, dated 4/2019 and revised on 4/2025 revealed the following: The facility offers each resident sufficient fluid, including water and other liquids, consistent with resident needs and preferences to maintain proper hydration and health.Compliance Guidelines:1. The facility will utilize a systematic approach to optimize the residents hydration status: Identifying and assessing each resident's hydration status and risk factorsEvaluating/analyzing each residents hydration status and risk factorsDeveloping and consistently implementing pertinent approachesMonitoring the effectiveness of interventions and revisiting them as necessary. 2. Identification/assessmentNursing staff shall assess hydration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(F)(i)(5)Based on record review and interview, the facility failed to notify the pulmonary specialist of medication changes as directed by the primary care provider for 1 (Resident 2) of 3 sampled resident. The facility staff identified a census of 41.The findings are:Record review of a facility policy entitled Notification of Changes dated revised 3/2025 revealed: -The facility must inform the resident, consult with the resident's physician and/or notify the resident's family member or legal representative when there is a change requiring such notification. -Circumstances requiring notification include: 3. Circumstances that require a need to alter treatment. This may include: -a. New treatment. -b. Discontinuation of current treatment due to: -i. Adverse consequences. -ii. Acute condition. -iii. Exacerbation of a chronic condition.Record review of Resident 2's admission Record revealed the facility admitted the resident on 9/9/2025.Record review of Resident 2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.02(H)Based on record review and interview, the facility failed to complete and submit a five-day written investigation of an allegation of potential neglect for 1 (Resident 3) of 3 sampled residents. The facility staff identified a census of 41.The findings are:Record review of a facility policy entitled Compliance with Reporting Allegations of Abuse/Neglect/Exploitation dated revised 1/2025 revealed: -2F. The administrator or designee will within five working days of the incident, report sufficient information to describe the results of the investigation, and indicate any corrective actions taken, if the allegation was verified.Record review of Resident 3's Progress Notes revealed: -8/3/2025 Resident 3 was found by staff to be laying in the bathroom on [gender] back. The resident's upper body was in the bathroom and bilateral lower extremities extended out of the bathroom. Resident 3 did not recall how it happened. An assessment was completed by the nurse with no injuries or bruising noted. -8/4/2025 Resident 3 reported that they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(c)(i)Based on record review and interview, the facility failed to complete an admission Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and help nursing home staff identify health problems) within the required timeframes for 1 (Resident 2) of 1 sampled resident. The facility staff identified a census of 41.The findings are:Record review of a facility policy entitled Assessment Frequency/Timeliness dated revised 9/2025 revealed: -The comprehensive admission assessment will be completed within 14 days after admission, excluding readmissions in which there is no significant change, an admission assessment was completed during the prior stay, the resident was discharged return anticipated and the resident returned within 30 calendar days as described per the MDS Manual instructions.Record review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual version 1.20.1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Dcited before2025-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(I)(i)(3)Based on record review and interview, the facility failed to implement interventions to prevent falls for 1 (Resident 3) of 3 sampled residents; and the facility failed to investigate causal factors and implement interventions to prevent skin tears for 1 (Resident 2) of 1 sampled resident. The facility staff identified a census of 41.The findings are:A. Record review of a facility policy entitled Fall Prevention Program dated revised 7/2025 revealed: -9. When any resident experiences a fall, the facility will: -a. Assess the resident. -b. Complete a post-fall assessment. -c. Complete an incident report. -d. Notify physician and family. -e. Review the resident's care plan and update as indicated. -f. Document all assessment and actions. -g. Obtain witness statements in the care of injury.Record review of Resident 3's admission Record revealed the facility admitted the resident on 12/2/2015. Further review of the admission record showed Resident 3 had diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.02(H)Based on interview and record review, the facility failed to complete a thorough investigation for an allegation of abuse for 1 (Resident 1) of 3 sampled residents. The facility staff identified a census of 43.The findings are:Record review of a facility policy entitled Abuse, Neglect and Exploitation dated revised 01/2025 revealed: -A. An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. -B. Written procedures for investigations include: -1. Identifying staff responsible for the investigation; -2. Exercising caution in handling evidence that could be used in a criminal investigation. -3. Investigating different types of alleged violations; -4. Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and others who might have knowledge of the allegations; -5. Focusing the investigation on determining if abuse, neglect, exploitation, and/or mistreatment has occurred, the extent, and cause; and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide federally required transfer documentation to the receiving health care institution for 2 (Resident 1 & 2) of 3 sampled residents. The facility staff identified a census of 43.The findings are:Record review of a facility policy entitled Transfer and Discharge (including AMA) dated revised 2/2025 revealed: -8. For a transfer to another provider, for any reason, the following information must be provided to the receiving provider: -a. Contact information of the practitioner who was responsible for the care of the resident; -b. Resident representative information, including contact information; -c. Advance directive information; -d. All other information necessary to meet the resident's needs, which includes but may not be limited to: -i. Resident status, including baseline and current mental, behavioral, and functional status, reason for transfer, recent vital signs; -ii. Diagnoses and allergies; -iii. Medications (including when last received); and -iv. Most recent relevant labs, other diagnostic tests, and recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.09(I)Based on observation, interview, and record review, the facility failed to implement interventions to prevent potential falls for 1 (Resident 2) of 3 sampled residents. The facility staff identified a census of 43.The findings are:Record review of a facility policy entitled Fall Prevention Program dated revised 7/2025 revealed: -Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls. -6. High Risk Protocols: -c. Provide interventions that address unique risk factors measured by the risk assessment tool: medications, psychological, cognitive status, or recent change in functional status. d. Provide additional interventions as directed by the resident's assessment, including but not limited to: -i. Assistive devices -ii. Increased frequency of rounds -iii. Sitter, if indicated -iv. Medication regimen review -v. Low bed -vi. Alternate call system access -vii. Scheduled ambulation or toileting assistance -viii. Family/caregiver…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-13 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.18 Based on observation, interview and record review, the facility failed to maintain the cleanliness and condition of walls, floors, fixtures, doors, carpets, bathroom ceiling ventilation covers in 17 (rooms 104, 106, 108, 110, 111, 213, 214, 215, 216, 217, 218, 219, 220, 221, 222, 319 and 324) of 28 occupied resident rooms in the facility. The facility census was 40. Findings are: Observation on 11/06/24 between 8:00 AM and 4:00 PM, during the initial pool observations of resident rooms, revealed the following environmental concerns: - The caulking surrounding the base of the toilet was cracked and broken in resident bathrooms for rooms 104, 106, 108,110, 111, 217, 219, and 319. - There were scrapes present in the drywall on walls in resident bathrooms in rooms [ROOM NUMBER]. - There were stained, brown areas present around the base of the toilet in resident bathrooms and on the linoleum in rooms 108, 110, 214, 216, 217, 218, 219, 220, 221, 222 and 319. - The baseboard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY LICENSURE REFERENCE NUMBER 175 NAC 12-006.09(J)(i)(1 Based on record review and interviews, the facility failed to initiate interventions to prevent further weight loss for 1 (Resident 193) of 1 sampled resident. The facility identified a census of 40. Findings are: Record review of Resident 193's admission record revealed the resident admitted on [DATE] with the following diagnoses: unspecified dementia, anxiety, muscle weakness, need for assistance with personal care, cognitive communication deficit, attention and concentration deficit. Record review of Resident 193's admission Minimum Data Set (MDS) (a federally mandated assessment used to determine cares for a resident) dated 8/28/2024 revealed under Section C, a Brief Interview for Mental Status (BIMS) (an interview used to determine a resident's cognition) a score of 3. A score of 3 indicated severe mental cognition impairment. Section K revealed no concerns with swallowing, nutrition, or an altered diet. Record review of Resident 193's Care Plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09 Based on observation, record review and interview, the facility failed to provide a trauma-based assessment for 2 (Resident 24 and 34) of 2 sampled residents who were diagnosed with Post Traumatic Stress Disorder. The facility had a census of 40. Findings are: A. A record review of Resident 24's Electronic Health Record revealed the Resident was admitted to the facility on [DATE]. A record review of Resident 24's Minimum Data Set (MDS - a federally mandated assessment tool used in nursing homes to evaluate the health of residents) dated 8/19/2024, revealed the resident had a Brief Interview for Mental Status (BIMS - a mandatory tool used to identify cognitive impairment in long-term care residents) of 3, indicating the resident had severe cognitive impairment (had problems with the ability to think, learn, remember, use judgement and made decisions). A record review of Resident 24's Medical Diagnosis sheet revealed Resident 24 had a diagnosis Post-Traumatic Stress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(F)(i)(5) Based on record review and interview, the facility staff failed to notify the practitioner of a change in condition and to update the practitioner as ordered for 1 [Resident 3] of 3 sampled residents. Facility had a total census of 46 residents. Findings are: A. A review of Resident 3's admission Record revealed Resident 3 was admitted to the facility on [DATE] with a diagnosis of congestive heart failure [a chronic condition in which the heart is unable to pump blood efficiently enough to meet the body's needs]. A review of Resident 3's admission orders dated 7/31/24 revealed an order for daily weights. A review of Resident 3's Care Plan revealed a focus area identifying Resident 3 had congestive heart failure dated 8/14/24 with the following interventions: -Encourage adequate nutrition and offer small frequent feedings -Give cardiac medications as ordered -Monitor lab work including potassium, sodium, blood urea nitrogen, and creatinine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number NAC 12-006.04C2 Based on record review and interview, the facility failed to ensure a Registered Nurse was present in the facility for a continuous period of 8 hours a day, 7 days a week. This had the potential to affect all residents who reside in the facility. The facility had a census of 48. Findings are: An interview on 9/13/2023 at 11:41 AM with the Human Resources/Scheduler (HR/S) confirmed (gender) is responsible for filling out the 24hour staffing sheets. HR/S confirmed there are no RNs (Registered Nurse) in the building on the weekends. An interview on 9/13/2023 at 2:45 PM with the HR/S confirmed the HR/S was aware of the requirement for an RN to be in the facility for 8 consecutive hours, 7 days a week. An interview on 9/13/2023 at 12:02 PM with the Administrator confirmed that there is not an RN on site on the weekends. The Administrator confirmed an RN is on call during the weekends and the RN on call responsibility is rotated between the Administrator and the Director of Nursing. An interview on 9/13/2023 at 2:35 PM with the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 12-006-11 E Based on observations, interviews and record reviews; the facility failed to utilize proper hand hygiene practices during the preparation and serving of food to prevent foodborne illness. This had the potential to affect all residents in the facility who eat food from the kitchen. The facility census was 48. Findings are: Record Review of Prestige Healthcare Management Food Safety Requirements Revised on 8/23 revealed the following information: -Policy: It is the policy of this facility to procure food from sources approved or considered satisfactory by the federal, state and local authorities. Food will also be stored, prepared, distributed and served in accordance with professional standards for food service safety. -Policy Explanation and Compliance Guidelines: -Section 1. Food safety practices shall be followed throughout the facility's entire food handling process. -This process begins when food is received from the vendor and ends with delivery of food to the resident. -Section 7. Staff shall adhere to safe hygienic practices to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 12-006-18 B Based on observation, interview and record review; the facility failed to maintain the cleanliness and condition of ventilation systems, fixtures and floors in 7 resident bathrooms (rooms 316, 317, 318, 320, 321, 322 and 325) of 10 occupied resident rooms on the secured unit of the facility. The facility census was 48. Findings are: Observation on 09/13/23 between 1:00 PM and 1:30 PM with the facility Director of Maintenance [DM] revealed the following concerns with the facility environment: - The surface and interior of the ventilation systems in resident bathrooms in rooms 316, 317, 318, 320, 321, 322 and 325, on the secured unit of the facility, were heavily coated with a gray fuzzy substance that resembled dust. - The surrounding base of the toilets and the linoleum in resident bathrooms in rooms 316, 317, 318, 321 and 325, on the secured unit of the facility, had a brown, greasy substance that corroded the base of the toilets. The linoleum that surrounded the base of the toilets' was gray and spongy from water damage and was pulled away…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 12-006.09 D7a Based on observation, record review and interview, the facility failed to ensure that chemicals were secured and not accessible to 2 (Residents 23 and 43) residents that were independent with ambulation, exhibited wandering behaviors [movement with no purpose or safety awareness], had poor safety awareness, and resided on the secured unit of the facility. The facility had 10 residents that resided on the secured unit of the facility. The facility census was 48. Findings are: A. Record review of a facility policy entitled Environmental Services Safety Procedures dated 5/23 revealed the following guidelines: - 3. Staff will ensure equipment (e.g., chemicals) is properly stored and not left unattended in areas that are accessible to residents. When not in use, equipment will be stored in a locking closet, cabinet, or storage area for safety. B. Continuous observation on the ACU [secured unit] unit on 09/12/23 between 8:45 AM and 1:00 PM revealed an unlocked bathhouse door…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-06-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    LICENSURE REFERENCE NUMBER 175 NAC 12-006.18Ea1 LICENSURE REFERENCE NUMBER 175 NAC 12-00618Ea2 Based on observations, record reviews and interview; the facility staff failed to ensure bathing water temperatures were maintained at a level to prevent the potential of scalding. This had the potential to affect all residents in the facility. The facility failed to ensure hand sink water temperatures were maintained to prevent the potential for scalding for 1 (Resident 36) of 16 residents on the initial pool and failed to ensure a clutter free environment to prevent falls for 1(Resident 13) of 2 sampled residents. Findings are: A. Record review of a Bathing Resident Policy and Procedure revised on 10/2020 revealed the following information: -It is the practice of this facility to assist residents with bathing to maintain proper hygiene and help prevent skin issues. -The water temperature should be 98.6 degrees to 100 degrees. Record review of the facility Policy and Procedure for safe water temperatures dated 4/2019 revealed the following information: -It is the policy of this facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-09 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    LICENSURE REFERENCE NUMBER 175 NAC 12-006.02 Based on observations, record reviews and interview; the facility management failed to utilize its resources to attain or maintain the highest practicable physical, and psychosocial well-being of each resident as identified by the deficient practices cited. The facility staff identified a census of 38. Findings are: -F565. The facility failed to address resident council grievances, housekeeping, maintenance, food, activities and staff concerns. -F582. The facility staff failed to provide liability notice to 1 (Resident 39). -F584. The facility failed to maintain residents room lighting, floors, walls, light fixtures, doors, outdoor fencing in a clean manor and in good repair. -F609. The facility staff failed to submit an investigation to the required state agency within 5 working days of an investigation of an injury of unknown source for 1 (Resident 36). This is a repeated citation from the prior annual survey. -F623. The facility staff failed to give written notice of the reason for transfer and failed to notify the Ombudsman of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-06-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.17A(2) Licensure Reference Number 175 NAC 12-006.17B Based on observation, interview, and record review, the facility failed to ensure staff and visitors' COVID-19 screening questions were completed and evaluated prior to entrance into the facility and failed to ensure oxygen tubing was changed and stored to prevent the potential for contamination for Resident 39 and 2. This had the potential to affect all residents in the facility. Total census was 38. Findings are: A. An interview with Social Services Director (SS)-J on 05/31/2022 at 08:40 AM confirmed staff and visitors that entered the facility were to just complete the Employee/Visitor COVID-19 Screening Sign-In sheets and leave the sheets on the left side of the book. SS-J said the staff will collect the sheets at the end of the day. An observation on 06/02/2022 at 01:00 PM revealed a Vendor was allowed entrance into the facility without an Employee/Visitor COVID-19 Screening Sign-In sheet being completed. Record review of the Employee/Visitor COVID-19 Screening Sign-In sheets with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-09 · tag F0886 — failed to test for COVID-19 as required — widespread
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.17 Based on observation, interview, and record review, the facility failed to prevent the spread of COVID-19 as evidenced by the following: -1). Failure to complete contact tracing and perform outbreak testing accordingly. -2). Failure to perform COVID-19 testing in accordance with manufacturer's directions. These failures had the potential to affect all residents residing in the facility. At the time of the survey, a total of 4 residents and 1 staff member had tested positive for COVID-19 since the start of the outbreak. The facility had a total census of 36 residents. The findings are: A. In an interview on 8/17/22 at 10:10 AM, the DON (Director of Nursing) reported the facility currently had 2 residents positive for COVID-19. Both lived in the secured unit and both tested positive on 8/12/22. The DON reported all residents (9) in the secured unit were tested on [DATE] and were only being tested again if they showed symptoms of COVID-19. In an interview on 8/17/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-09 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review; the facility failed to fully implement the facility COVID-19 Contingency Plan for staff with exemptions. Less than 25% of staff were unvaccinated. Total census was 38. Findings are: Record review of the facility's Employee COVID-19 Vaccinations Policy with a Reviewed date of 05/2022 revealed the facility would require addition precautions to prevent the transmission and spread of COVID-19 for all staff that are not fully vaccinated against COVID-19. Those precautions would include the use of a N-95 or higher- level respirator (a device designed to achieve a very close fit to the face and very efficient filtration of airborne particles). An interview on 05/31/2022 with the Social Services Director (SS)-J confirmed the facility was not in an outbreak status and had not been since January 2022. Record review of the COVID-19 Staff Vaccination Status for Providers dated 01/2022 revealed that Licensed Practical Nurse (LPN)-L had not been vaccinated against COVID-19. An observation on 06/02/2022 at 07:43 AM revealed LPN-L was wearing a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-09 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.05(17) Based on observation, interview, and record review, the facility failed to address Resident Council grievances (complaint or protest) regarding housekeeping, maintenance, food, activities, and staff concerns. This had the potential to affect 32 residents on the 100 and 200 hallways. Total census was 38. Findings are: Observation on 06/01/2022 at 10:30 AM revealed the Resident Council (RC) attendance was Resident16, 8, 10, 9, and 39. Record review of the 01/25/2022 RC meeting minutes revealed the RC voiced the following concerns: o Greeting cards and stamps should be available for purchase at the business office. o The kitchen was still not reading menu tickets and the residents are getting items they are allergic to or do not want. o The laundry is not coming back fast enough. o Maintenance needed help around the building. o Nurses are short staffed. Record review of the 02/22/2022 RC meeting minutes revealed the RC voiced the following concerns: o No activities o A lot of staff changes, and the residents are not sure who is in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-09 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.18 Based on observation, interview and record review; the facility failed to ensure the negative ventilation system was working and maintain residents room lighting, floors, walls, light fixtures, doors, outdoor fencing clean and in good repair. This had the potential to affect all 38 residents in the facility. Total census was 38. Findings are: A. An observation on 05/31/2022 on 09:42 AM of rooms 104, 106, 108, and the restroom that connects room [ROOM NUMBER] and 110 revealed all the overhead lights in the resident rooms and the restroom were not working. Resident 20 in room [ROOM NUMBER] had pulled the light partially off the wall and triggered the electrical circuit breaker (an electrical switch designed to protect an electrical circuit from damage caused by short circuit). The light switches in room [ROOM NUMBER] had tape over the switches. No bare wires were observed. No alternative light sources were observed in any of the rooms. Interview with Resident 38 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-09 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    LICENSURE REFERENCE NUMBER 175 NAC 12-006.05 Based on record review and interview; the facility staff failed to provide written notice of the reason for transfer and failed to notify the Ombudsman of the residents who discharged from the facility for 3 (Resident 2, 20 and 40) of 5 residents. The facility staff identified a census of 38. Findings are: A. Record review of Resident 40's medical record revealed Resident 40 had discharged to the hospital on 5-03-2022. Record review of a Bed Hold Notice dated 5-04-2022 revealed Resident 40's responsible party was given the notice for holding Resident 40's bed. Further review of the bed hold notice dated 5-4-2022 revealed it did not identify in writing why Resident 40 had transferred to the hospital. On 6-07-2022 at 10:43 AM an interview was conducted with the Regional Director of Operations (RDO). During the interview the RDO confirmed a written notice for the reason for transfer had not been provided to Resident 40's responsible party. B. Record Revied of the undated Office of the Long-Term Care Ombudsman (an official appointed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-09 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY LICENSURE REFERENCE NUMBER 175 NAC 12-006.09 Based on observations, record review and interview; the facility staff failed to evaluate and implement interventions to promote healing for skin breakdown for 1 (Resident 22) of 1 sample resident. The facility staff identified a census of 38. Findings are: Record review of Resident 22's Comprehensive Care Plan (CCP) printed on 6-01-2022 revealed Resident 22 was at risk for skin breakdown related to impaired mobility. The goal identified for Resident 22 was to have intact skin. Record review of Resident 22's Minimum Data Set (MDS: a federally mandated assessment tool used in care planning) dated 3-23-2022 revealed the facility staff assessed the following about the resident: -Brief interview of Mental status (BIMS) was 0. According to the MDS [NAME] a score of 0 to 7 indicates severe cognitive impairment. -Required extensive assistance of 1 person for bed mobility, transfers, dressing, eating, toilet use and personal hygiene. -No skin breakdown was identified on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-09 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D9 Based on observations, record review and interview; the facility staff failed to ensure water was within reach or available for 3 (Resident 22, 25 and 36) of 3 sampled residents, failed to implement assessed interventions to prevent further weight loss for 1 (Resident 20) and failed to obtain weekly weights for 1(Resident 2) of 5 sampled residents. The facility staff identified a census of 38. Findings are: A. Record review of Resident 22's Nutritional Assessment (NA) dated 3-14-2022 revealed Resident 22 admitted to the facility on [DATE]. Further review of Resident 22's NA revealed Resident 22's daily fluids needs was 1400 milliliters. Observation on 5-31-2022 at 10:15 AM revealed Resident 22 was in a wheelchair in (gender) room and did not have water within reach. Observation on 6-01-2022 at 9:16 AM revealed Resident 22 was up in a wheelchair in (gender) room with water out of reach for the resident. Observation on 6-02-2022 at 10:16 AM revealed Resident 22 was up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-09 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.09D Based on record review and interview; the facility failed to implement non pharmacological interventions prior to the administration of antianxiety medications for Resident 242, failed to address the use of an antianxiety as needed medication in excess of 14 days per regulation for Resident 26 and failed to complete a sleep study for Resident 40. Findings are: A. Review of Resident 26's physician orders revealed an order for Lorazepam (a psychotropic medication) injection 2 milligrams per milliliters to be given every 4 hours as needed for 6 months, with a start date of 4/21/2021. Interview with the Director of Nurses on 06/08/22 at 01:04 PM revealed the PRN lorazepam was ordered for 6 months and should have only been ordered for 14 days. B. Record review of Resident 242's Medication Administration Record (MAR) for August 2021 revealed Resident 242's practitioner ordered medications that included Lorazepam ( an anti-anxiety medication) as needed every 8 hours. Further review of Resident 242's MAR for August 2021 revealed Resident 242…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    Licensure Reference Number 175 NAC 12-006.11D Based on observation and interview, the facility staff failed to ensure that food was being served at temperatures to prevent foodborne illness. The facility had a census of 38. Findings are: Observation on 6/2/22 at 11:44 AM revealed a drink cart in the dining room with pitchers of drinks on ice. The lemonade was at 45 degrees and the milk at 45 degrees per the Dietary Manager (DM). Interview with the DM on 6/2/22 at 11:45 confirmed the drinks should have been at 41 degrees or below. Observation on 06/02/22 at 12:28 PM of a sample room tray brought to the administrators office for a sample tray for temperature testing with the DM. Temperature of food: -Broccoli 118* -Mashed potatoes 120* -Salisbury steak 112* Interview on 06/02/22 at 1:00 PM with DM revealed no facility policy on temperature regulation of room tray.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-09 · tag F0917 — pattern
    Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-007.03I5 Based on observation and interview, the facility failed to ensure each resident in a semiprivate (a room shared by 2 people) room had individualized closet space. This had the potential to affect 32 of 38 residents in the facility. Total census was 38. Findings are: An observation on 05/31/2022 at 10:14 AM of Resident 20's room revealed the room was set up as a semiprivate room, but only had 1 closet without shelves or dividers. An observation of 3 rooms that are shared by 2 residents, (room [ROOM NUMBER]. 105, and 108) on 06/07/2022 at 03:01 PM with the Maintenance and Housekeeping Director (MD)-D revealed there was only 1 closet in the rooms and that closet did not have shelves or dividers to give each resident their own private closet space. In an interview with MD-D on 06/07/2022 at 03:01 PM, MD-D confirmed all rooms in the facility are the same size and layout. MD-D confirmed all rooms in the facility only had 1 closet and did not have shelves or dividers. MD-D…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-09 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility staff failed to issue the Advanced Beneficiary Notice (ABN) to 1 (Resident 39) of 3 sampled residents which did not give the resident/resident representative the opportunity to appeal the facility's decision to discontinue Medicare A benefits. The facility had a census of 39. Findings are: A review of Resident 39's Notice of Medicare Non-coverage revealed that Resident 39's Medicare A services ended on 12/15/2021 and Resident 39 was notified on 12/15/2021. Interview on 06/06/22 at 01:24 PM with the Social Services Director confirmed that the ABN was not filled out within 48 hours prior to Medicare Services ending and that the facility had no policy for issuing the ABN.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY LICENSURE REFERENCE NUMBER 175 NAC 12-006.02(8) Based on record review and interview; the facility staff failed to submit a investigation of an injury of unknown source to the required state agency within 5 working days for 1 (Resident 36) of 7 investigations reviewed. The facility staff identified a census of 38. Findings are: Record review of Resident 36's Comprehensive Care Plan (CCP) printed on 6-01-2022 revealed Resident 36 was admitted to the facility on [DATE]. Record review of Resident 36's Progress Note dated 9-24-2021 revealed Resident 36 was evaluated as having a quarter of an inch slit with a fifty cent piece bruise to the right scapula. According to Resident 36's progress note dated 9-24-2021 it was unknown how the injury occurred. On 6-07-2022 at 10:40 AM an interview was conducted with the Regional Director of Operations (RDO). During the interview the RDO confirmed a investigation into Residents 36's injury of unknown source to the right Scapula had not been submitted to the required state agency.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09D6(7) Based on observation, interview, and record review, the facility failed to obtain an oxygen order for Resident 23. This affected 1 of 3 sampled residents. Total census was 38. Findings are: Record review of the facility's Oxygen Concentrator (a machine used to separate the oxygen from other gases in the air and send the oxygen to a resident) Policy dated 10/2020 revealed that oxygen is administered under orders of the attending physician. An observation on 05/31/2022 at 09:28 AM of Resident 23 revealed the resident was wearing oxygen from an oxygen concentrator. An observation on 06/01/2022 at 09:41 AM revealed Resident 23 was on 2 liters per minute (L/M) of oxygen from an oxygen concentrator. Record review of the Minimum Data Set (MDS)(a comprehensive assessment of each resident's functional capabilities) dated 02/02/2022 revealed that Resident 23 was on oxygen prior to admission and while a resident at the facility. Record review of the MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-09 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to evaluate and obtain treatment for Depression (a mental health disorder the presents as persistent depressed mood or loss of interest in activities, causing significant impairment to daily life) for Resident 191. This affected 1 of 2 sampled residents. Total census was 38. Findings are: An observation on 05/31/2022 at 04:07 PM revealed that Resident 191 was upset and emotional. The resident cried 3 times during the observation and interview. In an interview on 05/31/2022 at 04:07 PM, Resident 191 confirmed the resident's spouse passed away recently. The resident wanted to go home, but stated not sure why, nobody was there anymore. Resident 191 stated Resident 191 wanted to go home to die but confirmed the resident would not harm self. Resident confirmed loss of appetite and no interest in activities. An observation on 06/01/2022 at 07:05 AM revealed Resident 191 was sleeping in the recliner. In an interview on 06/02/2022 at 07:08 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    LICENSURE REFERENCE NUMBER 175 NAC 12-006.10D Based on observations, record review and interview; the facility staff failed to ensure a medication error rate of less than 5%. Observations of 25 medications administered revealed 4 errors resulting in an error rate of 16%. The errors effected 1 (Resident 10) of 3 residents sampled. The facility staff identified a census of 38, Findings are: Record review of Resident 10's Order Summary Report printed on 6-02-2022 revealed Resident 10's practitioner ordered medications that included the following: -Flonase (used for sinus type of issues) 1 spray each nostril. -Levo thyroxine (used for thyroid treatment) to be given 30 minutes before a meal. -Linzess ( medication used in the treatment for bowl issues) to be given 30 minutes before the first meal of the day. -Omeprazole ( medication to reduce stomach acid) to be given 60 minutes before a meal. Observation on 6-01-2022 at 9:25 AM revealed Licensed Practical Nurse (LPN) G prepared Resident 10's medication. LPN G took Resident 10's medications to the resident room. LPN G without cueing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$15,625 in federal fines across 1 penalty.

  • $15,625 — penalty dated 2024-09-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PRESTIGE CARE CENTER — 3 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.0≈ chain avg
Health inspection 2 of 51.3+0.7 vs chain
Staffing 2 of 52.0≈ chain avg
Quality measures 1 of 52.3-1.3 vs chain
The other 2 homes this chain runs (chain average 1.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CHERNS, BATSHEVAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 05/15/2023
ASCHENDORF, JONATHANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2023
CLIFTON, STEPHANIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/13/2025
KAPLAN, YISROELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/15/2023
WESTER, REBECCAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022

CMS files one row per role, so the 9 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.0M
Net patient revenuemost recent cost report
-3.8%
Operating marginrevenue minus expenses
$704K
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 87%Medicare 2%Other / private 11%

About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $704K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$302per resident / day
operating cost
$9,194per month
≈ monthly operating cost
$291per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NE

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nebraska Medicaid page.

Typical monthly cost in Nebraska
$8,377/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,350/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 285109. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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