Optima Care Castle Hill
615 23rd St, Union City, NJ 07087 · For profit - Limited Liability company · 215 certified beds · (201) 348-0818 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,281 in federal fines (most recent 2026-01-15)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.4% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.1% | 4.6% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.6% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.9% | 0.8% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 8.1% | 12.1% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.8% | 2.3% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 8.8% | 8.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.9% | 18.8% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 97.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.8% | 5.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 6.7% | 15.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.5% | 12.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.2% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 97.6% | 80.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 11.7% | 24.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 3.0% | 8.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.99 | 2.07 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.28 | 1.11 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 98 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 74 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.4%CMS range 43.2–61.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 8.0–15.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 75.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 67.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.1–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.39 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 215 beds and averages 133.5 residents a day — about 62% occupied, or roughly 82 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.88 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.28 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.73 on weekdays — 12% thinner on weekends. RN hours go from 0.92 to 0.79 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%. 4 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
32 citations, most serious first. The 11 most serious are shown; the remaining 21 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and review of pertinent facility documents on 01/12/26, it was determined that the facility failed to maintain a safe environment during supervision by staff of a severely cognitively impaired resident (Resident #1) who was a high risk for elopement, had poor safety awareness, and exit-seeking behaviors.On 12/30/25, Resident #1 was able to open the 6th floor [NAME] side alarmed exit door, went down ten flights of stairs and exited through the side door of the facility on to the street. At approximately 4:00 PM, Licensed Practical Nurse (LPN) #1 alerted the nurse management that the resident was nowhere to be found. The last sighting of the resident was approximately at 3:25 PM by LPN #1 when the resident was seen ambulating the hallway on the 6th floor towards the high side of the Unit near the exit door. It was probable that the resident exited the 6th floor door through the stairwell which alarmed. The resident was found by the local police at approximately 9:00 PM. According to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and review of pertinent facility documents on [DATE] and [DATE], it was determined that the facility failed to thoroughly investigate by obtaining complete statements from involved staff on an incident of injury of unknown origin of a cognitively impaired resident, Resident #2, who was noted to have a fading discoloration on her left hand near thumb area and a fading [discolored] area on her left forehead. On [DATE], Resident #2 was noticed to have a fading discoloration on her left hand near thumb area, measuring 4.0x4.0 cm [centimeters] and a small fading area on her left forehead measuring less than 2.0x2.0 cm. There was no sign of swelling and the resident denied pain to the sites. Resident #2 who was cognitively impaired was unable to recall any fall, trauma or unusual event that led to discoloration. MD [doctor] was informed and ordered x-ray on the resident's left hand. This deficient practice was evidenced as follows:A review of the form AAS-45, a Facility Reportable Event (FRE), a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-10 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review it was determined that the facility failed to ensure the proper rinse temperature was consistently maintained for the dish machine and dishware was appropriately dried to limit potential bacterial growth and the potential for food borne illness. The deficient practice was evidenced by the following: On 03/04/25 at 9:28 AM, the surveyor observed the dish machine in use cleaning the breakfast dishes. The surveyor observed, with staff, the final rinse temperature was 172 degrees Fahrenheit (F). Dietary Staff (DS #1) was also observed removing the plates from the dish machine with his bare hands and he proceeded to wipe the plates with a rag, and then placed them on a rack. The Food Service Director (FSD) was present and informed DS #1 to not wipe the dishes. The surveyor again observed DS #2 loading the dish machine with soiled items and then asked DS #2 what the temperatures for the wash and rinse should be. DS #2 stated, wash should be 160 F and rinse should be 180 F. The surveyor observed the rinse temperature which only reached…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-10 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that the facility failed to ensure all residents were treated in a dignified manner by failing to ensure a) residents who were dependent on staff for care were provided with incontinence care prior to being served meals, and b) residents eating meals in the same dining room were served meals at the same time. This deficient practice occurred for 3 of 3 residents reviewed for dignity (Resident #31 and #42 and #129) and was evidenced by the following: On 2/27/25 at 10:16 AM, the surveyor observed Resident #129 in bed and the resident was partly covered and the incontinence brief could be observed bulging from the back. The resident informed the surveyor they were last provided with incontinence care at 5:00 AM. The resident informed the surveyor that they were unable to get out of the bed to use the bathroom, they could not walk, and staff would not answer the call light in a timely manner. On 2/27/25 at 10:59 AM, an incontinence observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-10 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint # NJ 167926 Based on interview, record review and document review it was determined that the facility failed to report an allegations of abuse, and injury of unknown origin to the Department of Health (NJDOH) as required within two hours of the allegation being made. The deficient practice was evidenced for 2 of 4 resident reviewed for investigations (Resident #343 and #290) and was evidenced by the following: 1. On 2/28/25 at 12:05 PM, Surveyor #1 observed Resident #343, sitting in the room in a wheelchair. The surveyor observed the right side of the resident's face with large area of discoloration and a bump around their right eyebrow. On 3/4/25 at 12:29 PM, Surveyor #1 reviewed the medical record for Resident #343. A review of the admission Record face sheet (an admission summary) reflected that Resident #343 was admitted to the facility with diagnoses which included but were not limited to; Heart Failure, Chronic kidney disease and history of falling. A review of an Annual Minimum Data Set (MDS) an assessment tool used to facilitate the management of care dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-10 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint # NJ 167926 Based on observation, interview, record review and review of pertinent documents it was determined that the facility failed to complete a thorough investigation to rule out abuse or neglect for a resident who sustained an injury of unknown origin, for an allegation of abuse, and ensure a resident was protected from potential abuse while an investigation was completed. This deficient practice occurred for 2 of 4 residents reviewed for abuse (Resident #290 and Resident #343) and was evidenced by the following: 1. On 2/28/25 at 12:05 PM, Surveyor #1 observed Resident #343 sitting in the wheelchair in their room. Surveyor #1 observed the right side of the resident's face with large area of discoloration, and a bump around their right eyebrow. On 03/04/25 at 12:29 PM, Surveyor #1 reviewed the Medical Record (MR) for Resident #343 which revealed the following: The admission Record revealed the resident was admitted to the facility with diagnoses which included, but were not limited to; sepsis (a serious condition in which the body responds improperly to an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-10 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Repeat Deficiency Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to develop and implement a baseline individual comprehensive care plan (ICCP) to meet resident preferences and goals to address all medical and psychosocial needs within 48 hours of admission. This deficient practice was identified for 1 of 27 residents (Resident #131) reviewed for ICCP and was evidenced by the following: On 2/28/25 at 9:38 AM, the surveyor observed Resident #131 being escorted off the unit. When asked, the Licensed Practical Nurse Unit Manager (LPN UM) stated that the resident was anxious, and they wanted to provide the resident with activities. On 2/28/25 at 11:00 AM, the surveyor reviewed the admission Record (an admission summary) which reflected Resident #131 had diagnoses which included but were not limited to; altered mental status, unspecified psychosis, anxiety disorder, and Alzheimer's disease. A review of the most recent annual Minimum Data Set (MDS), an assessment tool, dated 12/25/24, included but was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-10 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint NJ # 169842 Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to provide appropriate incontinence care and bathing for 2 of 2 residents (Resident #73 and #104) reviewed for activities of daily living. This deficient practice was evidenced by the following: On 02/27/25 at 9:57 AM, the surveyor observed Resident #73 in bed. A Certified Nursing Aide (CNA) was at the bedside providing care and an interview conducted with the CNA revealed that the resident skin was intact. Per the surveyor request the CNA checked the resident for incontinence care. The surveyor observed that Resident #73 was wearing two incontinent briefs. One of the brief was folded and placed inside the first brief and secured in place with the liner of the first brief. The CNA informed the surveyor that the second brief was to catch the urine while the resident was in bed. On 2/27/25 at 10:30 AM, the surveyor reviewed the electronic medical record (EMR)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and review of facility provided documents, it was determined that the facility failed to care for, and remove an intravenous (IV) line for 1 of 1 resident (Resident #38) reviewed for IV therapy. This deficient practice was evidenced by the following: On 2/27/25 at 10:11 AM, the surveyor observed Resident #38 in their room with an IV connection line inserted in the right hand between the thumb and first finger. Resident #38 stated that the IV had been inserted weeks ago for medication and had never been removed. On 2/28/25 at 9:56 AM, the surveyor observed Resident #38 in their room with the IV connection line still in place. On 3/04/25 at 9:00 AM, the Licensed Practical Nurse Unit Manager (LPN UM) stated the IV line was inserted because the resident had been receiving an IV antibiotic which had been stopped on 2/10/25. The LPN UM and surveyor reviewed the electronic medical record (emr) and the LPN UM was unable to locate any orders for the IV line. The surveyor inquired about the orders for the care of the line and the insertion site.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-10 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of pertinent documents, it was determined that the facility failed to consistently perform and document functional maintenance for 1 of 2 residents (Resident #51) reviewed for restorative care. This deficient practice was evidenced by the following: On 2/27/25 at 10:17 AM, the surveyor observed Resident #51 in bed and their left wrist and hand were bent backwards. On 2/27/25 at 1:23 PM, the surveyor reviewed the electronic medical record. The admission Record revealed diagnoses which included need for assistance with personal care. A review of the quarterly MDS dated [DATE], documented a BIMS of 02 out of 15 indicating severely impaired cognition, and that Resident #51 had ended both Occupational and Physical Therapy on 9/3/24. A review of the Order Summary Report revealed an order dated 10/17/24, Functional Maintenance Program (FMP) for daily Active Assist Range of Motion (AAROM) on Right Upper Extremities/Lower Extremities (UE/LE) and Passive Range of Motion Exercise…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that the facility failed to ensure controlled substances were properly disposed of and ensure adequate supervision was provided to a resident who had a history of falls. This deficient practice was identified for 1 of 1 resident (Resident #1) observed during the medication pass and 1 of 1 resident reviewed for accidents (Resident #110). The evidence is as follows: a) On 3/4/25 at 8:39 AM, the surveyor conducted a medication pass observation and observed the Licensed Practical Nurse (LPN) prepared medication for Resident #1. The LPN prepared the following medications: Klonopin (a Benzodiazepine scheduled IV controlled substance that has the potential for abuse) 0.5 milligram (mg)1 tablet (a medication used to treat anxiety); Eliquis (anticoagulant ) 2.5 mg 1 tab; Losartan Potassium 50 mg (milligram) medication used to treat high blood pressure; Propafenone 150 mg 1 tab medication (to treat heart rhythm); Senna 8.6 mg 1 tab medication used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · E2025-03-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that the facility failed to record and document the urinary output for residents with an indwelling urinary catheter per the Physician Order. This deficient practice was identified for 1 of 2 resident's reviewed for urinary catheter (Resident #122) and was evidenced by the following: On 3/4/25 at 9:48 AM, the surveyor observed Resident #122 resting in their bed. The resident's urinary drainage bag was in a blue colored bag (privacy bag) and secured to the bed frame on the right-hand side. On 3/4/25 at 10:38 AM, the surveyor reviewed the electronic medical record for Resident #122 which revealed the following: The resident was admitted to the facility with diagnoses that included but were not limited to, urinary tract infection (an infection in any part of the urinary system), malignant neoplasm of prostate (cancerous growth in prostate gland), and retention of urine (a condition where the bladder does not fully empty). A review of the annual Minimum Data Set (MDS), an assessment tool used to facilitate the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Repeat Deficiency Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to administer oxygen therapy according to the physician order and ensure oxygen equipment was stored properly. This deficient practice was identified for 1 of 1 resident (Resident #341) reviewed for respiratory care and was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-10 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, it was determined that the facility failed to ensure that staff monitored, assessed and documented the care of a hemodialysis access site. This deficient practice was identified for 2 of 2 residents reviewed (Resident #2 and Unsampled Resident #1), and for 2 of 2 staff observed for dialysis access site care, and was evidenced by the following: On 2/27/25 at 1:26 PM, the surveyor observed Resident #2 in bed, and observed that Resident #2 had an Arterioventricular (AV) Fistula to the left arm (a procedure that connects an artery to a vein in preparation for dialysis). The resident's dominant language was Spanish and the resident was unable to communicate with the surveyor. At that time, a review of Resident #2's medical record revealed the following: The admission Record revealed diagnoses which included, but were not limited to; End Stage Renal Disease (ESRD) and Hemodialysis (a treatment that requires a machine to cleans the blood of impurities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined that the facility failed to ensure a resident who required assistance with Activities of Daily Living (ADLs) had all necessary items maintained within reach of the resident. This deficient practice was identified for 1 of 1 resident (Resident #129) reviewed for accommodation of needs and was evidenced by the following: On 3/5/25 at 9:15 AM the resident was not available in their room, and at that time the surveyor reviewed the electronic medical record which revealed: a Progress Notes dated 3/4/25 timed 11:50 PM: Interdisciplinary Team Note. Note Text: Resident found on the floor at around 10:15 PM. According to the resident, the staff failed to place the bedside table within the resident's reach. While attempted to reach for the phone the resident fell on the floor, complaining of pain in their back. The resident was transferred to the Emergency Department for evaluation and returned to the facility on 3/5/25. X- Ray (digital image ) and CT-Scan (Computer Aided Tomography) performed at the hospital were negative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-10 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review it was determined that the facility failed to complete and transmit the required Material Data Set (MDS) assessment for 1 of 1 system selected MDS assessments reviewed and was evidenced by the following: On 3/4/25 at 10:05 AM, the surveyor reviewed the medical record for Resident #83. The MDS record revealed that the Resident was discharged on 10/9/24 and the MDS record was identified as 132 days overdue. On 03/04/25 at 10:51 AM, the surveyor interviewed the Registered Nurse MDS Coordinator (RN/MDS) regarding the MDS process when a resident was discharged . The RN/MDS stated the facility must complete a discharge MDS, and she stated it is usually completed immediately. The surveyor asked the RN/MDS to review Resident #83's MDS in the presence of the surveyor. The RN/MDS reviewed the MDS and stated, I must have missed this one and the surveyor requested a Validation report for Resident #83's MDS. On 03/05/25 at 8:31 AM , the Licensed Nursing Home Administrator provided a copy of the Final Validation Report, dated 3/4/25, which revealed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to develop and implement an individual comprehensive care plan (ICCP) for a resident who received intravenous (IV) therapy and had an IV catheter. The deficient practice was identified for 1 of 1 resident (Resident #38) reviewed for IV therapy and was evidenced by the following: On 2/27/25 at 10:11 AM, the surveyor observed Resident #38 sitting in a wheelchair in their room. The surveyor observed the resident's right hand with a short IV line (a tube that administers fluid or medication into veins) between the thumb and first finger. Resident #38 stated that they had received medication through an IV weeks ago. On 2/28/25 at 9:56 AM, the surveyor again observed the short IV line inserted in Resident #38's right hand. On 2/28/25 at 12:00 PM, the surveyor reviewed the electronic medical record (EMR). A review of the admission Record (an admission summary) revealed Resident #38 had diagnoses which included, but were not limited to; pneumonia. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and review of the facility policies, the facility failed to ensure staff followed enhanced barrier precautions (EBP) and standard nursing precautions while transferring one of six residents (Resident) 6 reviewed on EBP. Specifically, facility staff failed to don personal protective equipment (PPE) (gown and gloves) when transferring R6 from his/her bed to his wheelchair. Additionally, two Certified Nurse Aides (CNAs) and one Licensed Practical Nurse (LPN) did not follow hand washing protocol during the lunch meal services. Findings include: Review of R6's Face Sheet located in the electronic medical record (EMR) under the Profile tab revealed R6 was originally admitted to the facility on [DATE] with diagnoses including end stage renal disease. Review of R6's Physicians Order, located in the EMR under the Orders tab, dated 03/29/24 revealed, .on Enhanced Barrier Precautions [EBP] . During an observation on 02/10/25 at 11:55 PM on the COVID unit, EBP signage was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-30 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and review of documentation, the facility failed to consistently maintain a functional Heating, Ventilation and Air Condition Unit (HVAC) in good repair on 1 of 3 nursing units ( 3rd floor) in order to maintain a comfortable environment for its residents, staff, and visitors . This deficient practice was evident by the following: On 08/29/24, at 10:30 am., the surveyor conducted a tour of an empty 3rd floor unit with the Administrator (ADM) and Maintenance Director (MD). According to the ADM, a decision was made to utilize the 3rd floor unit to accommodate isolation for 11 Coronavirus (COVID-19) positive residents and 9 residents presumed exposed. The 11 COVID positive residents and 9 presumed exposed were housed on this unit from 8/27/2024 to 8/28/2024. During the tour, the ADM stated that 3rd floor unit had been closed for over one year and the air conditioning units were not working. The decision was made to transfer the COVID positive residents to this floor on 8/27/2024. The MD stated that the 3rd floor was not on his daily maintenance rounds…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-13 · tag F0661 — patternEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of the medical records and other facility documentation, it was determined that the attending physician failed to document a discharge summary which included a recapitulation (recap) of the resident's stay and a final summary of the resident's status for 3 of 3 closed record's reviewed for discharge to community, expiration, and discharge to the hospital (Resident #128, #129, and #130). This deficient practice was evidenced by the following: 1. On [DATE] at 11:40 AM, the surveyor reviewed the closed medical record for Resident #130. The closed record revealed that the resident was admitted to the facility on [DATE] and was discharged home on [DATE]. Further review of the medical record revealed that the Medical section of the discharge summary was not completed by the resident's physician but by the Minimum Data Set (MDS) Coordinator. 2. On [DATE] at 11:48 AM, the surveyor reviewed the closed medical record for Resident #129. The closed record revealed that the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-13 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of electronic medical records, it was determined that the facility failed to ensure that a fully Registered Dietitian sign/co-sign the nutrition assessment and nutrition re-assessments for 11 of 16 residents, Resident #286, #95, #59, #283, #284, #114, #287, #282, #93, #285 and #128. This deficient practice was evidence e by the following: (Rev. 207; Issued: 09-30-22; Effective: 09-30-22; Implementation: 10-01-22) §483.60(a) Staffing The facility must employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, taking into consideration resident assessments, individual plans of care and the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment required at §483.70(e) This includes: §483.60(a)(1) A qualified dietitian or other clinically qualified nutrition professional either full-time, part-time, or on a consultant basis. A qualified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. On 1/3/23 at 10:15 AM, prior to the initial tour of the COVID 19 positive residents' unit, the DON who was also the acting Infection Preventionist informed the surveyor that when touring the 6th floor, all staff and visitors must wear a face protection (face shield or goggles) and a N95 mask. On 1/3/23 at 10:34 AM, during the initial tour, the surveyor interviewed the 6th floor Licensed Practical Nurse/Unit Manager (LPN/UM). The LPN/UM stated to the surveyor that the unit had 2 residents who were placed on contact and droplet precautions due to being tested positive for COVID 19. The rooms were located at the end of the hallway, Rooms 601 B and 602 P. The two rooms were across from one another. On 1/3/23 at 10:43 AM, while the surveyor was standing in the hallway between the rooms [ROOM NUMBERS], the resident's doors were observed to be open. The surveyor further observed a housekeeper sweeping the hallway floor who was not wearing eye protection or face shield and the N95 mask was not properly worn (only top…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that the facility failed to issue the required Medicare Beneficiary Protection Notification for 1 of 3 residents (Resident #119) reviewed. This deficient practice was evidenced by: On 1/5/23 at 10:00 AM, the facility's Social Service Director (SSD) and Social Worker provided the surveyor with a list of residents who were discharged from the facility within 6 months and should have received Beneficiary Notices. The surveyor reviewed one of the residents, Resident #119 listed who was discharged from a Medicare Part A coverage stay at the facility and was documented as having a discontinuation of their insurance payment. Review of facility medical records showed that Resident #119 was admitted to the facility on [DATE]. The last date documented for insurance coverage was from Medicare Part A service, 10/28/22. A review of the form titled, Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) and Notice of Medicare Non-Coverage (NOMNC) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that the facility failed to develop and implement a person-centered baseline care plan (CP) for facility residents within 48 hours of admission. This deficient practice was identified for 4 out of 28 residents reviewed, Resident #232, #83, #64 and #234 who had impaired communication, impaired vision and diagnosis of Diabetes Mellitus (DM). This deficient practice was evidenced as follows: 1. On 1/3/23 at 10:34 AM, during the initial tour, the 6th floor Licensed Practical Nurse/Unit Manager (LPN/UM6) informed the surveyor that one of the Spanish speaking residents on their unit was Resident #83. On 1/3/23 at 11:15 AM, the surveyor observed Resident #83 laying on the bed. The surveyor greeted the resident who responded in Spanish. On 1/3/23 at 11:20 AM, the surveyor interviewed the 6th floor Licensed Practical Nurse (LPN6) assigned to the resident who stated that Resident #83 speaks only Spanish. The LPN6 further stated that a translator and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined that the facility failed to develop and implement a comprehensive, person-centered care plan (CP) for residents in the facility. This deficient practice was identified for 3 of 28 residents reviewed for comprehensive care plans (Resident #122 and #7) who had impaired communication related to a language barrier and (Resident #129) who had an advance directive and was evidenced by the following: 1. On [DATE] at 1:47 PM, the surveyor observed Resident #122 sitting in their wheelchair watching a Spanish T.V. show in the dayroom. The surveyor introduced herself to the resident who responded in Spanish. At around the same date and time, the surveyor interviewed the Licensed Practical Nurse/LPN and stated that Resident #122 speaks only Spanish. A review of Resident 122's medical record revealed the following: Resident #122 was admitted to the facility on [DATE] with diagnoses that included but were not limited to Essential (Primary) Hypertension and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to review and revise a care plan (CP) to reflect changes to a resident's nutritional care for 2 of 28 residents (Resident #5 and #116) reviewed. The deficient practice was evidenced by the following: 1. On 1/3/23 at 10:30 AM, the surveyor observed Resident # 5 with eyes closed, laying on an air mattress. The resident was not able to be interviewed. A review of the admission Record for Resident #5 revealed that the resident was last admitted to the facility on [DATE] with diagnoses that included but were not limited to: Cerebrovascular disease, Vascular dementia, and Type 2 Diabetes without complications. A review of a Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 12/6/22, reflected that the resident had a Brief Interview for Mental Status (BIMS) score of 00, which indicated that the resident had severe cognitive impairment. The MDS further indicated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to administer, and appropriately document resident's physician ordered medications. This deficient practice was identified for 3 of 5 residents reviewed and observed during medication administration, Resident #34, #109 and Resident #11. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to provide a communication device for a resident identified as having a language barrier. This deficient practice was identified for Resident #83, 1 of 4 residents reviewed for language and communication and was evidenced by the following: 1. On 1/3/23 at 10:34 AM, during the initial tour, the surveyor was informed by the Licensed Practical Nurse/Unit Manager (LPN/UM) that one of the Spanish speaking residents on their unit was Resident #83. On 1/3/23 at 11:15 AM, the surveyor observed Resident #83 laying on the bed. The surveyor introduced self to the resident who responded in Spanish. On 1/3/23 at 11:20 AM, the surveyor interviewed the Licensed Practical Nurse (LPN) assigned to the resident who stated that Resident #83 speaks only Spanish. The LPN further stated that a translator and a communication board would be needed. The surveyor could not locate any communication board tool inside the resident's room. The LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to ensure that the oxygen (O2) therapy was administered to a resident in accordance with the current physician's orders (PO). This deficient practice was observed for 1 of 4 residents (Resident #56) reviewed for respiratory care. This deficient practice was evidenced by the following: On 1/3/23 at 1:26 PM, the surveyor observed Resident #56 laying in bed with O2 in use via a nasal cannula (NC) set at 2 liters per minute (LPM) attached to a humidified O2 concentrator (a medical device used for delivering O2). On 1/5/23 at 10:57 AM, the surveyor observed Resident #56 laying in bed with O2 in use via NC at 2 LPM attached to the humidified O2 concentrator. On 1/6/23 at 10:27 AM, the surveyor observed Resident #56 laying in bed with O2 in use via NC at 2 LPM attached to the humidified O2 concentrator. The surveyor reviewed Resident #56's medical records which revealed the following: The admission Record revealed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to provide adequate indications and documentation supporting the rationale for blood sugar monitoring checks performed at 3 AM for a resident with a diagnosis of Diabetes Mellitus (DM). This deficient practice was identified for 1 of 5 residents reviewed for unnecessary medications (Resident #27) and was evidenced by the following: On 1/4/23 at 2:00 PM, the surveyor observed Resident #27 seated in a wheelchair, eyes closed, with Oxygen in use via nasal cannula at 2 liters per minute attached to the humidified oxygen concentrator. A review of the resident's face sheet (an admission summary) reflected that Resident #27 was admitted to the facility on [DATE] with diagnoses that included but were not limited to Type 2 DM, Acute Kidney Failure and Congestive Heart Failure. According to the Minimum Data Set, an assessment tool used to facilitate management of care dated, 12/8/22, Resident #27 was documented as having a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to maintain a medication rate error below 5%. The surveyor observed 4 nurses administer 28 doses of medication to 5 residents and there were 2 errors which resulted in a medication error rate of 7.14 %. The deficient practice was evidenced by the following: 1. On 1/5/22 at 8:14 AM, during the medication administration observation (medpass), the State Surveyor along with the Federal Surveyor observed the Licensed Practical Nurse (LPN) #1 preparing to administer medications to Resident #34 which included a Physician's order (PO) for Sennoside 8.6 mg 2 tablets twice daily for constipation. LPN#1 stated that the Sennoside 8.6 mg was unavailable. LPN#1 proceeded to administer Docusate Sodium 100 mg (1) soft gel (stool softener) in place of the Sennoside 8.6 mg. LPN#1 explained that she felt she had to give something to Resident #34 for constipation. During an interview right after medpass to Resident #34 with LPN#1, LPN#1 indicated that the physician gave her the right to substitute Docusate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-01-13 · tag F0836 — widespreadEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of pertinent facility documents it was determined that the facility failed to notify CMS (Centers for Medicare & Medicaid Services) and receive authorization for a change in facility name in accordance with 42 CFR (Code of Federal Regulations) 424.516. This deficient practice was evidenced by the following: According to 42 CFR 424.516 Additional provider and supplier requirements for enrolling and maintaining active enrollment status in the Medicare Program: (a) Certifying compliance. CMS enrolls and maintains an active enrollment status for a provider or supplier when that provider or supplier certifies that it meets, and continues to meet, and CMS verifies that it meets, and continues to meet, all of the following requirements: (1) Compliance with title XVIII of the Act and applicable Medicare regulations. (2) Compliance with Federal and State licensure, certification, and regulatory requirements, as required, based on the type of services or supplies the provider or supplier type will furnish and bill Medicare. (3) Not employing or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,281 in federal fines across 1 penalty.
- $8,281 — penalty dated 2026-01-15
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to OPTIMA CARE — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 4 of 5 | 3.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 7 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MENDEL, ERIC | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 07/26/2022 |
| DOMINGO, MARGOT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/26/2022 |
| EMM HEALTHCARE GROUP LLC | Organization | ADP OF THE SNF | — | since 07/26/2022 |
| SHIFTSTER LLC | Organization | ADP OF THE SNF | — | since 07/26/2022 |
| SHUKLA, PARESH | Individual | ADP OF THE SNF | — | since 07/26/2022 |
CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NJ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Jersey Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 315344. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.