Castle Hills Rehabilitation and Care Center
8020 Blanco Rd, San Antonio, TX 78216 · For profit - Limited Liability company · 143 certified beds · (210) 344-4553 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 7 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $112,386 in federal fines (most recent 2025-09-12)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.3% | 15.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 3.2% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.3% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.3% | 0.8% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 6.4% | 2.4% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.6% | 3.3% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 20.9% | 14.0% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 29.2% | 18.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.3% | 3.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 22.7% | 13.4% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.7% | 9.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.0% | 88.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 30.0% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.9% | 12.3% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.20 | 2.17 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.75 | 2.06 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.67 therapist hours per resident per day in 2026Q1 — more than 91% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 88.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.04 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 143 beds and averages 61.8 residents a day — about 43% occupied, or roughly 81 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.96 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.71 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.52 hrs/resident/day on weekends vs 3.14 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.76 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
67 citations, most serious first. The 18 most serious are shown; the remaining 49 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-09-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that each resident received adequate supervision to prevent elopement for 1 of 15 residents (Resident#74) reviewed for accident hazards and supervision. Resident #74 eloped at night and crossed a busy 5-lane road before she was found at a bus stop by an off-duty CNA. This failure resulted in the identification of an IJ (Immediate Jeopardy) on 09/10/25. While the immediacy was removed on 09/12/25, the facility remained out of compliance at a severity level of no actual harm with potential for more than minimal harm that is not immediate jeopardy and a scope of isolated due to the facility's need to monitor the implementation and effectiveness of its Plan of Removal This failure could place residents at risk for elopement, significant injury, and serious impairment or death.The Findings included:Observation on 9/9/25 from 8:50 AM to 10:15 AM of facility reflected: the inside door to the front lobby had a charm and keypad; the charm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-05-02 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person- centered care of the residents that meets professional standards of quality of care within 48 hours of a resident's admission for one (Resident #1, of five residents reviewed for baseline care plans, in that: The facility failed to implement Resident #1's baseline care plan and failed to include Resident #1's current urinary tract infection and antibiotic use in the baseline care plan resulting in Resident #1's hospitilization with a diagnosis of sepsis. This deficient practice could place residents at risk of not having their individual care needs met in a timely manner or diminished quality of life, infection, and hospitalization. An IJ was identified on 04/29/25. The IJ template was provided to the facility on [DATE] at 9:37 pm. While the IJ was removed on 05/02/25, the facility remained at a level of no actual harm at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-05-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents with indwelling catheters received appropriate treatment and services for one (Resident #1) of three residents reviewed for indwelling urinary catheters, in that: The facility failed to manage Resident #1's foley catheter by not having orders for catheter care, monitoring for signs/symptoms of infection, or monitoring the input/output, subsequently leading to hospitalization on 03/12/25 and a diagnosis of sepsis. These failures could place Residents with indwelling urinary catheters at risk of discomfort, infections, and a decreased quality of life, and hospitalization. An IJ was identified on 04/29/25. The IJ template was provided to the facility on [DATE] at 9:37 pm. While the IJ was removed on 05/02/25, the facility remained at a level of no actual harm at a scope of isolated that was not immediate jeopardy due to the facility's need to evaluate the effectiveness of the corrective systems. Findings Included: Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible and each resident received adequate supervision to prevent accidents for 1 of 3 residents (Resident #1) reviewed for accidents and supervision. The facility failed to supervise Resident #1 who eloped from the facility on 06/19/2024 and was found approximately 50 feet away from the facility at an intersection. This noncompliance was identified as past non-compliance. The past non-compliance IJ began on 06/19/2024 and ended on 06/23/2024. The facility had corrected the non-compliance before the survey began. This deficient practice could place residents who were elopement risks at-risk of harm, serious injury, or death. The findings included: A record review of Resident #1's admission record dated 08/02/2024 revealed Resident #1 was admitted on [DATE] with diagnoses which included hemiplegia (left sided semi paralysis), vascular dementia (brain damage caused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-03-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 2 of 3 residents (Resident #2 and #1), in that: 1. Resident #2 was able to exit the building without staff knowing on 3/15/2024; staff were unaware Resident #2 had wheeled himself to a bus stop on a city sidewalk and was gone until he was brought back by police; staff were unaware that Resident #2 had exit seeking behavior although it was in his admission paperwork. 2. Resident #1 was able to exit the building without staff knowing on 3/19/2024; staff were unaware Resident #1 had exited the building and her whereabouts are still unknown. This failure could place resident at risk of neglect resulting in elopements that could have resulted in serious injury, harm, impairment or death. An IJ was identified on 03/22/2024. The IJ template was provided to the facility on [DATE] at 05:50 PM. While the IJ was removed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-03-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 2 of 3 residents (Resident #2 and #1) reviewed for neglect., in that: 1. Resident #2 was able to exit the building without staff knowing on 3/15/2024; staff were unaware Resident #2 had wheeled himself to a bus stop on a city sidewalk and was gone until he was brought back by police; staff were unaware that Resident #2 had exit seeking behavior although it was in his admission paperwork. 2. Resident #1 was able to exit the building without staff knowing on 3/19/2024; staff were unaware Resident #1 had exited the building and her whereabouts are still unknown. This failure could place resident at risk of neglect resulting in elopements that could have resulted in serious injury, harm, impairment, or death. An IJ was identified on 03/22/2024. The IJ template was provided to the facility on [DATE] at 05:50 PM. While the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-03-16 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to immediately consult with the resident's physician when there was a change in condition and a need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment) for 4 of 11 residents (Residents #1, #2, #3, #4), reviewed for physician notification, in that: Residents #1-#4 were administered blood pressure medications when their blood pressures were low and outside of the physician ordered parameters without physician notification prior to or after medication administration. This failure could result in decreased continuity of care, and a delay in needed treatment and services. An immediate jeopardy (IJ) was identified on [DATE]. The IJ template was provided to the facility on [DATE] at 7:23 p.m. While the IJ was removed on [DATE], the facility remained out of compliance at a severity level of no actual harm with the potential for more than minimal harm at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-03-16 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice for 4 of 11 residents (Residents #1, #2, #3, #4), reviewed for significant medication errors, in that: Residents #1, #2, #3, and #4 were administered medications to lower blood pressures when their blood pressures or Pulse was already low and outside the physician ordered parameters. An immediate jeopardy (IJ) was identified on 3/15/24. The IJ template was provided to the facility on 3/15/24 at 7:23 p.m. While the IJ was removed on 3/16/24, the facility remained out of compliance at a severity level of no actual harm with the potential for more than minimal harm at a scope of pattern due to the facility's need to monitor the effectiveness of their plan of removal. This failure could result in critically low blood pressures, inadequate blood flow, and could result in dizziness, fainting, hospitalization, and death. The findings were:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-20 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week, for 1 of 1 facility reviewed for RN coverage. The facility failed to have the services of an RN on 04/11/2026, 04/12/2026, and 05/10/2026. This failure placed the residents at risk for altered physical, mental, and psychological well-being due to decisions that would have required an RN to make in the management of the residents' healthcare needs and in managing and monitoring the direct care staff. The findings included:Record review of the facility's resident roster, dated 05/18/2026, revealed a census of 54 residents. Record review of the facility's Time detail from April 2026 to May 2026 reflected the facility did not have an RN working for a total of 8 hours on [NAME] 11th, 12th and May 10th of 2026. During an interview on 05/20/2026 at 10:08 AM, the DON revealed there were days when 8 hours of RN staffing hours were missing. She revealed it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consult with the resident's physician when there was a significant change in the resident's physical, mental, or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in clinical complications) for 2 of 8 residents (Residents #1 and #2) reviewed for resident rights. The facility failed to notify Resident #1 and Resident #2's physician when they each drank 1 [NAME] on 04/17/26. This failure could place residents at risk of not receiving adequate and timely intervention and a decline in condition. The findings included:Record review of Resident #1's admission record, dated 05/19/26, reflected Resident #1 was a [AGE] year-old male admitted on [DATE] with diagnoses to include cognitive communication deficit. It further revealed he was his own responsible party (RP). Record review of Resident #1's quarterly MDS assessment, dated 03/31/26, reflected Resident #1 had a BIMS score of 09 out of 15, indicating moderate cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 3 of 8 residents (Residents #3, 4, and 5)) reviewed for pharmacy services. The facility failed to check Resident #3's and Resident #4's blood sugars to administer their respective insulins per doctor's orders on 05/10/26 at 6:30 AM.The facility failed to ensure Resident #5 had Methadone HCl available to her on 05/09/26 at 07:00 PM, 05/10/26 at 07:00 AM, and 05/10/26 at 07:00 PM. This failure could place residents at risk of inaccurate drug administration and not having appropriate therapeutic effects. Findings included: Record review of Resident #3's admission record, dated 05/18/26, reflected Resident #3 was a [AGE] year-old male initially admitted on [DATE] and re-admitted on [DATE] with diagnoses to include type 2 diabetes (a chronic metabolic condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 2 of 5 residents (Resident #1 and #2) reviewed for care plans:1. The facility failed to ensure Resident #1's care plan reflected the resident's family members had been instructed/educated regarding the requirement that resident care be provided by facility staff rather than by family members.2. The facility failed to ensure Resident #2's care plan reflected he had been assessed to safely self-administer medications.These deficient practices could cause confusion for staff members responsible for providing direct care to the residents and place residents at risk of receiving improper care and services.The findings included:1. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all drugs and biologicals were stored in locked compartments under proper temperature controls and permitted only authorized personnel to have access for 1 of 5 Residents (Resident #2) reviewed for medication storage:The facility failed to ensure Resident #2 did not have a tube of Permethrin 5% cream (a topical medication used to treat scabies; a contagious skin condition caused by tiny mites that burrow into the skin) inside a drawer in the resident's vanity.This deficient practice could affect residents who received medications in the facility and place them at risk for not receiving the correct medications, medication misuse or drug diversion.The findings included:Record review of Resident #2's face sheet dated 5/14/26 reflected a [AGE] year-old male admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included factitious disorder imposed on self with combined psychological and physical signs and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain clinical records in accordance with accepted professional standards and practices that were complete and accurately documented for 1 of 5 residents (Resident #2) reviewed for accuracy of records:The facility failed to ensure nursing staff documented Resident #2 had been assessed to self-administer medications.This failure could affect residents whose records were maintained by the facility and could place the residents at risk of errors in care and treatment.The findings included:Record review of Resident #2's face sheet dated 5/14/26 reflected a [AGE] year-old male admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included factitious disorder imposed on self with combined psychological and physical signs and symptoms (mental health diagnosis in which a person intentionally exaggerates, falsifies, or causes both physical and psychological symptoms in themselves, even though there is no obvious external reward…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 of 4 residents (Resident #1) reviewed for infection control:The facility failed to ensure Resident #1's indwelling urinary catheter tubing was not touching the floor. This failure could place residents at risk of infection due to improper care practices.The findings included:Record review of Resident #1's face sheet dated 5/14/26 reflected a [AGE] year old male admitted to the facility on [DATE] with diagnoses that included acute and chronic respiratory failure, diabetes, urinary tract infection, heart failure, and tracheostomy status (a surgical procedure where a doctor makes an opening in front of the neck into the trachea [windpipe] to help a person breathe).Record review of Resident #1's Order Summary Report dated 5/14/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record reviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for one 1 of one 1 kitchen reviewed for food safety requirements. The facility failed to ensure: Dishes were kept clean and dry. Food in the walk-in refrigerator was fresh and dated. Food in the walk-in freezer was dated and stored properly. Storage bins and serving utensils were clean. These failures could place residents at risk for the spread of infections, food contamination, food-borne illnesses, and diminished quality of life. Findings included: 1. Observation of the kitchen on 4/22/26, beginning at 10:35 am, revealed a rack next to the handwashing sink. The rack contained trays with dishes stacked on top of the trays. Further observation revealed that when the DM washed her hands, water splashed on a tray with dessert bowls stacked on top of it and pooled on the tray. Further observation of revealed dessert bowls on a tray next to the handwashing sink that were stacked on top of each other. Two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 2 residents (Resident #3 and Resident #5) reviewed for infection control. The facility failed to ensure: CNA A performed hand hygiene according to facility policy and followed infection control procedures while providing care for Resident #5 on 4/14/26.CNA B followed EBP and infection control procedures while providing care for Resident #3 on 4/14/26. This deficient practice could affect all residents who receive care, placing them at risk of infection. Findings included: 1. Record review of Resident #5's admission Record, dated 4/14/26, revealed the resident was re-admitted to the facility on [DATE] with diagnoses which included: Need for assistance with personal care. Record review of Resident #5's Care Plan, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals were stored in locked compartment within 2 of 2 medication carts (nurse cart in south hall and nurse cart in north hall) observed for medication storage.Nurse cart on south hall was left unlocked and unattended in front of the nurse's station with no staff at the nurse's station. Nurse cart on north hall was left unlocked and unattended in front of a resident's room when nurse went to the nurse's station.This failure could place residents at risk of missing or misuse of drugs by unauthorized personnel.The findings were:Observation of the nurse cart on south hall on 03/06/2026 at 8:28 AM revealed the nurse's cart in front of the nurse's station with drawers facing toward the hallway, unlocked and unattended. No staff were observed at the nurse's station. Interview with RN A on 03/06/2026 at 8:34 AM revealed she was not a regular staff and only worked when the facility needed her to. RN A stated she was passing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · Dcited before2026-02-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the assessment accurately reflected the resident's status for 1 (Resident #1) of 3 residents reviewed for assessments. Resident #1's admission MDS assessment, dated 02/03/2026, identified the resident did not have pressure ulcer. This failure could place residents at risk for inadequate care due to inaccurate assessments. The findings included: Record review of Resident #1's face sheet, dated 02/22/2026, revealed the resident was a 65-years-old female and admitted to the facility on [DATE] with diagnosis of pressure ulcer of sacral region (wound that from as a direct result of pressure over a bony prominence to the buttock area). Record review of Resident #1's admission MDS, dated [DATE], revealed the resident's BIMS score was 11 out of 15, which indicated the resident had moderate cognitive impairment, and in Section M (Skin conditions), it was coded that Resident #1 did not have one or more unhealed pressure ulcers/injuries. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental needs that were identified in the comprehensive assessment, and described services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 (Resident #1) of 3 residents reviewed for care plans. The facility failed to ensure Resident #1's care plan reflected her unhealed stage pressure ulcer to her left and right buttock area. This failure could place residents at risk for not receiving proper care and services.The findings included: Record review of Resident #1's face sheet, dated 02/22/2026, revealed the resident was a 65-years-old female and admitted to the facility on [DATE] with diagnosis of pressure ulcer of sacral region (wound that from as a direct result of pressure over a bony…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to maintain medical records that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #1) out of 3 residents reviewed for medical records. Facility nurses did not document their initials on Resident #1's treatment administration record after giving wound care to the resident on 02/01/2026, 02/07/2026, and 02/08/2026. This failure could place residents at risk for missed treatment and medications which could result in decline in healing and well-being.Findings included: Record review of Resident #1's face sheet, dated 02/22/2026, revealed the resident was a 65-years-old female and admitted to the facility on [DATE] with diagnosis of pressure ulcer of sacral region (wound that from as a direct result of pressure over a bony prominence to the buttock area). Record review of Resident #1's admission MDS, dated [DATE], revealed the resident's BIMS score was 11 out of 15, which indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services, including procedures that assured the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals for one (1) of seven (7) residents (Resident #1) reviewed for pharmaceutical services. RN A failed to administer Resident #1's cefazoline sodium injection solution (an antibiotic) at the rate confirmed through the pharmacy during administration on 01/15/2026. This failure could place residents at risk of inaccurate drug administration and not having appropriate therapeutic effects. The findings included: Record review of Resident #1's admission Record, dated 01/16/2026, revealed a [AGE] year-old male admitted on [DATE]. Record review of Resident #1's Diagnosis Report, dated 01/16/2026, revealed diagnoses including bacteremia (the presence of bacteria in the bloodstream), methicillin resistant staphylococcus aureus infection (MRSA, a type of antibiotic-resistant bacterial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one (1) of seven (7) residents (Resident #2) reviewed for infection control. The facility failed to ensure Resident #2's foley catheter (a tube inserted into the bladder used to drain urine from the bladder) bag was not touching the floor. This failure could place residents at risk of infection and cross contamination.The findings included: Record review of Resident #2's admission Record, dated 01/14/2026, revealed a [AGE] year-old male admitted on [DATE] and re-admitted on [DATE]. Record review of Resident #2's Diagnosis Report, dated 01/16/2026, revealed diagnoses including cerebral palsy (a disorder that affects a person's ability to move and maintain balance and posture), profound intellectual disabilities (a limitation in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, and distribute and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen observed for food service sanitation. The kitchen was dirty. This failure could place residents who eat meals from the kitchen at risk for spread of infections, food contamination, and food borne illness. During an observation on 10/2/25 from 10:45 AM to 11:10 AM, the kitchen reflected a need for sanitation, cleanliness and safety Observation reflected: dirt, crease build-up, and debris under the juice table, pantry floor, steam table, and cooking table. During an interview on 10/2/25 at 11:00 AM, the FSS stated that he had no explanation for the dirty kitchen. The FSS added that he was up all last night trying to clean the kitchen and had no help. During an interview on 10/2/25 at 11:05 AM, the Dietician A stated: the kitchen needed to be kept cleaned and sanitized. The Dietician had not explanation for the dirty kitchen.During an interview on 10/2/25 at 11:07AM, Dietician B…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed maintain all mechanical, electrical, and patient care equipment in safe operating condition 1 of 1 kitchen observed for food service sanitation and safety. The kitchen had numerous overhead ceiling lights were not functioning. This failure could place residents who eat meals from the kitchen at risk for food contamination, and food borne illness.During an observation on 10/2/25 from 10:45 AM to 11:10 AM, the kitchen reflected lack for safety, 3 ceiling lights were not functioning over the 3-sink area, 2 lights over the cooking table, and 2 lights not functioning in the pantry. During an interview on 10/2/25 at 11:00 AM, the FSS stated that he had no explanation for the overhead lights at numerous ceiling fixtures not working. The FSS stated he did not have a work order for the replacement of the lights not working in the kitchen.During an interview on 10/2/25 at 11:05 AM, the Dietician A stated: overhead lighting was required in the kitchen to allow staff to better see and perform kitchen staff duties. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-25 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that all licensed staff possessed the appropriate competencies, and skill sets necessary to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 2 of 13 nursing staff (RN A and LPN B) reviewed for competencies. The facility failed to ensure that RN A and LPN B obtained current basic life support (CPR and AED) program certifications upon hire. This failure could affect and diminish the resident's quality of life by potentially placing the residents at risk of not receiving competent and skilled care to assure resident safety and maintain the highest practicable physical, mental, and psychosocial well-being of each resident.The findings included: Record review of an untitled and undated facility document, provided by the DON on [DATE], revealed a list with facility employees, their department, position, hire date, primary phone number, and designated if the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for nutrition services.The facility failed to ensure the kitchen and refrigeration areas were free from dirt and debris. The facility failed to ensure food stored in the dry storage and refrigeration areas were labeled properly with the contents and dates prepared/opened. These failures could lead to contamination and foodborne illness. Findings included:On 11/14/2025 at 11:55 AM the following was observed in the facility's only kitchen:Multiple flying insects were present in the food preparation and distribution areas.A layer of white and brown debris coating the floor as well as multiple items of trash behind the freestanding refrigerator in the central food preparation areaMultiple broken tiles on the wall near the freestanding refrigerator, exposing broken drywall/cracked wood and dirty, white and black debris. A wet, black substance surrounding the plumbing of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-14 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain an effective pest control program so that the facility is free of pests for 1 of 1 dining area and 1 of 4 (Resident #1) resident's rooms reviewed for physical environment. The facility failed to ensure Resident #1's room was free from flying insects. The facility failed to ensure the communal dining area was free from flying insects. These failures could lead to contamination and/or decreased quality of life. Findings included:1.Record review of Resident #1's face sheet dated 11/13/2025 revealed a [AGE] year-old male admitted to the facility on [DATE]. Relevant diagnoses included end-stage renal disease (when the kidneys are badly damaged). Record review of Resident #1's quarterly MDS, submitted 9/25/2025, reflected a BIMS score of 15 which indicated intact cognition. In an observation and interview on 11/13/2025 at 3:15 PM, flying insects were noted in Resident #1's room. Resident #1 said he consistently had flies in his room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-12 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the menu was followed in 1 of 1 kitchen.The facility failed to follow the recipe for the main entree to ensure there was enough for residents in the dining room and failed to update a substitution on the posted menu in the dining room.This failure could place resident at risk of frustration and a decreased quality of life. The findings were: During a resident group meeting on 9/11/25 at 10:30 a.m. the residents stated the facility often ran out of the main meal being served and they were stuck with the alternate meal or a sandwich. The residents could not elaborate on exactly when this happened and stated, all the time. The residents stated the alternate was usually chicken tenders. The residents stated they were frustrated and had complained to many people about it but could not state who they had complained to. During an observation on 9/11/25 at 12:00 p.m. residents were seated in the dining room waiting for lunch service. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen. The facility failed to ensure dietary staff used facial hair restraints properly during meal preparation. The facility failed ensure proper hand hygiene was performed or changed gloves when touching other items that are not being used for serving or the clean serving area. These failures could place residents who received meals and/or snacks from the kitchen at risk for food borne illness. The findings included: Observation on 09/11/2025 at 10:50 a.m. [NAME] EE and [NAME] FF were observed not wearing beard restraints or facial hair guards with both cooks having mustache and goatees. The mustache hair being approximately over an inch long and the goatee (chin) hair longer. [NAME] EE preparing the beverage carts with pitchers of beverages. [NAME] FF was preparing the puree prep area to puree the food for the puree…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to provide residents the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents for 1 (Resident #23) of 24 residents reviewed for accommodation of needs. The facility failed to have Resident #23's soft touch call pad within reach for 2-days. The soft touch pad was located on Resident #23's nightstand out of reach. This failure could place residents at risk of not being able to communicate their need for assistance and result in unmet needs. The findings included: Record review of Resident #23's electronic face sheet, dated 09/09/2025, reflected a [AGE] year-old male who admitted on [DATE]. His diagnoses included: spastic diplegic cerebral palsy (form of cerebral palsy (a lifelong group of neurological disorders resulting from brain damage or abnormal brain development that affects a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure the MDS assessment accurately reflected the resident's status for two residents (Resident #25 and Resident #33) of 8 residents reviewed for MDS assessments.The facility failed to ensure Resident #25's resistive to care was coded on her Quarterly MDS Assessment.The facility failed to ensure Resident #33's nutritional status was coded accurately. These deficient practices could place residents at risk of missed or inappropriate care. The findings included:1. Record review of Resident #25's face sheet dated 09/12/2025, revealed Resident #25 was admitted [DATE], readmitted to the facility on [DATE] with diagnoses that included: Alzheimer's disease (a brain condition that gradually destroys memory and cognitive skills, ultimately interfering with daily tasks), secondary Parkinsonism (conditions that cause movement-related symptoms similar to those seen in Parkinson's disease), unspecified, Schizophrenia (a serious mental health condition that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 2 (Residents #2 and #23) of 16 residents reviewed for comprehensive care plans.1.The facility failed to ensure Resident #2's care plan included his being a smoker. 2. The facility failed to reflect Resident #23 required a soft touch pad instead of a call light in his care plan.This facility failure could place residents at risk of inappropriate care or increased safety issues. The findings included: 1.Record review of Resident #2's face sheet, dated 09/12/2025, revealed he was admitted on [DATE] with diagnoses which included: essential (primary) hypertension (high blood pressure), malignant neoplasm of colon, and hypotension (low blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 1 (Resident #23) of 24 residents reviewed for grooming.The facility failed to perform nail care for Resident #23 who was observed with long ragged fingernails.This facility failure could place residents at risk of injuries or decreased self-esteem. The findings included:Record review of Resident #23's electronic face sheet dated 09/09/2025 reflected he was a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included: spastic diplegic cerebral palsy (form of cerebral palsy (a lifelong group of neurological disorders resulting from brain damage or abnormal brain development that affects a person's ability to control movement, balance, and posture) that affects the legs most severely, causing stiff muscles and scissoring gait, though it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to ensure 1 medication cart (Hallway 4 medication cart) of 4 medication carts was left unlocked and unattended.LVN A did not secure hallway #4's medication cart when she went to provide a resident medication.This facility failure could place residents at risk of misappropriation of drugs or misuse. The findings included: Observation during medication pass on 09/11/2025 at 09:45 am, LVN A left the medication cart insecure when she went into a resident's room to administer his G-tube medications. She closed the door behind her and the medication cart was left unlocked in hallway 4. During an interview on 09/11/2025 at 09:50 am, LVN A stated she should have secured the cart because others would have access to the medications and it could result in misappropriation or misuse leading to harm.During an interview on 09/12/2025 at 10:40 am, the DON stated LVN A needed to secure the medication cart when she left it so others could not have access to medications and other biological substances that could cause harm. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 (Residents #69 and #23) of 3 residents reviewed for incontinent care.CNA C failed to change gloves and sanitize hands between soiled and clean items when she performed incontinent care for Resident #69. 2. CNA C failed to wear a gown or change gloves and sanitize hands between soiled and clean items when she performed incontinent care for Resident #23 who was on EBP.This failure could place residents at risk of UTI's or spread of an MDRO. The findings included: 1. Record review of Resident #69's electronic face sheet dated 09/09/2025 reflected she was a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included: cerebral infarction due to embolism of right middle cerebral artery (type of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-12 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their own established smoking policy for 1 of 1 resident reviewed for smoking. (Resident #2) The facility failed to ensure to complete a Resident Safe Smoking Assessment for Resident #2. This failure could place residents at risk for injury or harm. Findings included: Record review of Resident #2's face sheet, dated 09/12/2025, revealed he was admitted on [DATE] with diagnoses which included: essential (primary) hypertension (high blood pressure), malignant neoplasm of colon, and hypotension (low blood pressure), unspecified. Record review of Resident #2's Quarterly MDS assessment, dated 08/07/2025, revealed the resident's BIMS score 15 for intact/borderline cognition. Record review of Resident #2's Social History, dated 08/08/2025, revealed Resident #2 was a Current smoker. Record review of Resident #2's EMR revealed he not been assessed for smoking safety. During an interview on 09/12/2025 at 4:45 p.m. the DON stated activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-15 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) program under Medicaid in subpart C of this part to the maximum extent practicable to avoid duplicative testing and effort for 1 of 8 residents (Resident #1) reviewed for Nursing Facility Specialized Services. The facility failed to ensure a request to the State Agency was submitted for Resident #1 within the 20th day timeframe so the resident could benefit from a DME customized wheelchair. This failure could place residents at risk for not receiving the benefits of the recommendations from the LIDDA. The findings included: A record review of Resident #1's admission record dated 8/15/2025 revealed an admission date of 3/21/2025 with diagnoses which included cerebral palsy (a group of disorders that affect movement and muscle coordination caused by brain damage or abnormal development, usually occurring before, during, or shortly after birth.)A record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures, for 1 of 5 residents (Residents #1) reviewed for reporting allegations of abuse and neglect.Administrator failed to report an incident of suspected abuse, from 06/18/2025, to the State Survey agency (HHSC) within the required 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-13 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 2 of 3 residents (Resident #1 and Resident #2) reviewed for pharmacy services. The facility failed to ensure antibiotics dispensed for Resident #1 and Resident #2 were administered by the staff member who dispensed the medication. This failure could place residents at risk of medication errors. The findings included: 1a. Record review of Resident #1's face sheet dated 9/12/2024 revealed an admission date of 1/05/2024 and a readmission date of 7/30/2024 with diagnoses which included: calculus of kidney (kidney stone). Record review of Resident #1's Care Plan last revised on 8/01/2024 revealed the resident had sepsis/osteomyelitis of vertebra lumbar region (lower spine) with interventions which included administer antibiotic as per MD orders.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 of 4 residents (Resident #1) reviewed for infection control, in that: 1. The facility failed to ensure CNA A changed her gloves when moving from a dirty to clean task and failed to use appropriate hand hygiene between glove changes when she provided incontinent care to Resident #1 on 09/10/2024. 2. The facility failed to ensure CNA A and CNA B wore gowns during incontinent care on 09/10/2024 for Resident #1 who had been identified as requiring enhanced barrier precautions (EBP). These deficient practices could place residents at-risk for infection due to improper care practices. The findings included: 1. Record review of Resident #1's face sheet dated 9/10/2024 reflected an admission date of 9/30/2023 and a readmission date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-23 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure the assessment accurately reflected the resident's status for 3 of 14 residents (Residents #8, #14, and #26) whose assessments were reviewed, in that: 1. Resident #8 was a smoker, but Resident #8's annual MDS, dated [DATE], reflected the resident did not use tobacco. 2. Resident #14 was taking Plavix (Antiplatelet) for cerebral infarction, but Resident #14's annual MDS, dated [DATE], reflected the resident was taking anticoagulant. 3. Resident #26 did not take any anticoagulant, but Resident #26's annual MDS, dated [DATE], reflected the resident was taking anticoagulant. This failure could place residents at-risk for inadequate care and services due to inaccurate assessments. The findings were: 1. Record review of Resident #8's face sheet, dated 08/23/2024, revealed an admission date of 10/21/2022 with diagnoses that included: Schizoaffective disorder (mental disorder characterized by abnormal thought processes and an unstable mood),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for 1 of 1 kitchen observed for food service. The facility failed to ensure items stored in the reach in freezer, reach in refrigerator, dry storage, walk in refrigerator were labeled after opening. The facility failed to ensure strawberries stored in the walk-in cooler were free from mold. The facility failed to ensure food stored in the reach in refrigerator located in the kitchen were stored at or below 41 degrees. These failures could place residents at risk of food borne illnesses. The findings were: Observation of the facility's only kitchen on 08/20/2024 at 9:48 AM revealed four bags of open food stored in the reach in freezer unlabeled and undated, one tray of portioned out bowls of dry cereal covered and not labeled, one tray of cups with liquids in them covered and not labeled. Two 1-pound containers of strawberries had white fuzzy substance on the strawberries. Interview with the Dietary Manager on 08/20/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences that would not endanger the health or safety of the residents for 1 resident 6 ( Resident # 22) reviewed for call lights. Resident #22's was in bed with the call light on the floor at the foot of the bed, out of reach for the resident. This failure could place residents at risk of achieving independent functioning, dignity, and well-being. The findings included: Record review of Resident #22's face sheet dated 8/22/2024 AT 10:15AM revealed the resident was admitted [DATE] with diagnoses that included: ESRD (End Stage Renal Disease), MDD (Major Depression Disorder), A-fib (Atrial fibrillation). Record review of Resident #22's Quarterly MDS dated [DATE] revealed a BIMS score of 13. Record review of the Care Plan dated 7/30/2024 revealed the resident was Care Planned for falls with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that 1 of 4 residents (Resident #22) received treatment and care in accordance with professional standards of practice that would meet the resident's physical needs for 1 of 5 (Resident #22) residents reviewed for quality of care. Resident #22 was in a low bed with not fall mat next to the bed. This failure could place the resident at risk for injury by not following the person-centered Care Plan. The findings included: During an observation and interview on 08/22/24 at 10:30 AM Resident # 22 was asleep in bed, turned to her left side with her arm laying across the bedrail. She stated she had recently returned from dialysis, and she was very tired. There was no fall mat on the floor next to the bed. Record review of Resident #22's face sheet dated 8/22/2024 AT 10:15AM revealed the resident was admitted [DATE] with diagnoses that included: ESRD (End Stage Renal Disease), MDD (Major Depression Disorder), and A-fib (Atrial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who is incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 of 3 resident (Residents #24) reviewed for incontinent care. While providing incontinent care on 08/22/2024 at 2:35 p.m. for Resident #24, CNA A did not return Resident #24's foreskin to the original position. This failure could place residents at-risk for infection, paraphimosis (urologic emergency in uncircumcised males) and skin break down due to improper care practices. The findings were: Record review of Resident #24's electronic face sheet dated 08/23/2024 reflected he was originally admitted to the facility on [DATE]. His diagnoses included: cerebral infarction (when blood flow to the brain is blocked), dysphagia (difficulty swallowing), need for assistance with personal care, hemiplegia and hemiparesis (weakness and paralysis on one side of the body),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to have sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable, physical, mental, and psychosocial well-being for 1 of 5 (CNA A) nursing staff reviewed for competent nursing care. While providing incontinent care on 08/22/2024 at 2:35 p.m. for Resident #24, CNA A did not return Resident #24's foreskin to the original position. These failure affect residents who depend on nursing care and could place residents at risk for injury, infection, and harm. The findings included: Record review of Resident #24's electronic face sheet dated 08/23/2024 reflected he was originally admitted to the facility on [DATE]. His diagnoses included: cerebral infarction (when blood flow to the brain is blocked), dysphagia (difficulty swallowing), need for assistance with personal care, hemiplegia and hemiparesis (weakness and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring (monitoring for expiration dates), receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 of 3 medication carts (South unit medication aide cart). 1.South unit medication aide cart had thickened water for administering medications on 08/22/2024, and the thickened water was expired on 07/17/2024. This failure could place residents at risk for not receiving therapeutic effects of medication administration. The findings included: 1. Observation on 08/22/2024 at 10:06 a.m. indicated South unit medication aide cart had thickened lemon flavor water with high vitamin C, and the thickened water was expired on 07/17/2024. Interview on 08/22/2024 at 10:06 a.m. with medication aide A indicated one bottle of thickened lemon flavor water with high vitamin C was on the South unit medication aide cart, and the thickened water was expired on 07/17/2024. Further interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to store all drugs and biologicals in locked compartments under proper temperature controls and permit only authorized personnel to have access to the keys, for 1 of 3 medication carts (South unit medication aide cart) reviewed for drug security and 1 of 14 residents (Resident #3) reviewed for medications at the bedside. 1. Resident #3's 0.9% sodium chloride irrigation sterile water was left unattended and unsecured on the nightstand at the resident's bedside on 08/20/2024. These failures could place residents at risk for misappropriation of property and could place residents at risk for accidents, hazards, and not receiving therapeutic effects. The findings included: 1. Record review of Resident #3's electronic face sheet, dated 08/23/2024, reflected the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses included: hydrocephalus (fluid (CSF) builds up in the brain's ventricles, causing them…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide special eating equipment and utensils for residents who need them for 1 of 14 Residents (Resident #4) who were observed during meal service. The facility did not provide a built-up spoon to Resident #4 on 08/20/2024 at 12:40 PM. The meal ticket indicated Resident #4 needed to have a built-up spoon. This failure could affect residents who depended on assistive devices and infringe on the resident's dignity and feeding independence. The findings were: Record review of Resident #4's face sheet, dated 08/23/2024, revealed an original admission date of 08/04/2016 and re-admission date of 04/20/2023 with diagnoses that included: intracranial injury (brain injury), protein-calorie malnutrition (inadequate intake of food), type 2 Diabetes mellitus (high level of sugar in the blood), dysphagia (difficulty swallowing), and intellectual disabilities (limitation in cognitive functioning and skills). Record review of Resident #4's annual MDS assessment with an ARD of 08/12/2024 reflected the resident scored an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 14 residents (Resident #8) reviewed for safe and functional equipment. Resident #8's bed headboard was loosed and swinging up and down. This failure could place residents at risk for skin tears, injury, falls and discomfort during transfers. Findings included: Record review of Resident'#8's face sheet, dated 08/23/2024, revealed an admission date of 10/21/2022 with diagnoses that included: Schizoaffective disorder (mental disorder characterized by abnormal thought processes and an unstable mood), hypothyroidism (A condition in which the thyroid gland do'sn't produce enough thyroid hormone), type 2 Diabetes mellitus (high level of sugar in the blood), chronic obstructive pulmonary disease (lung diseases that damage the airways and other parts of the lungs, making it difficult to breathe), and nicotine dependence (need nicotine and 'an't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-16 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to in accordance with accepted professional standards and practices, maintain medical records on each resident that are complete and accurately documented for 7 of 11 residents (Residents #1, #2, #3, #4, #5, #7, #8) reviewed for medical records, in that: Residents #1-#5's, and #7, #8's blood pressures and or vital signs were documented as the same on different shifts on the same day and on subsequent days. This failure could place residents at risk for inaccurate health assessments, medication administration errors, and could result in missed signs and symptoms of illness. The findings were: Closed record review of Resident #1's face sheet dated [DATE] revealed she was a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included essential primary hypertension (abnormally high blood pressure that's not the result of a medical condition), and hypotension, unspecified (abnormally low blood pressure that can result in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive resident centered care plan for 1 (Resident #9) of 11 residents reviewed for comprehensive resident centered care plans, in that: Resident #9's care plan was incomplete and did not accurately describe his care needs. This deficient practice could result in insufficient resident care. The findings were: Record review of Resident #9's facesheet, dated 03/12/2024, revealed the resident was admitted to the facility on [DATE] with diagnoses including: Depression, Generalized Anxiety Disorder, Frontal Lobe and Executive Function Disorder, Personality Disorder, Schizophrenia, Bipolar Disorder, Acquired Absence of Right Leg Below Knee, and Acquired Absence of Left Leg Below Knee. Record review of Resident #9's Comprehensive MDS, dated [DATE], revealed a BIMS score of 15. Further review revealed the resident was dependent upon staff for toileting and required partial assistance with transfers into and out of a bath or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's responsible party has the right to exercise the resident's rights for 1 of 9 residents (Resident #1) reviewed for resident representative rights in that: The facility failed to inform Resident #1's representative (RP) before asking Resident #1 to sign an application for Medicaid. This failure could place residents at risk of not having their preferred responsible party represent them in care decisions. The findings were: Record review of Resident #1's face sheet, dated [DATE], revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of unspecified sequelae [a condition following a previous disease or injury] of cerebral infarction [stroke], respiratory bronchiolitis interstitial lung disease [a syndrome of small airway passage inflammation and scarring of the lung tissue diseases occurring in people who smoke], front lobe and executive function deficit [the inability for a person to manage their own thoughts,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 3 of 9 residents (Resident #7, #8, and #9) reviewed for infection control in that: Housekeeper E did not perform hand hygiene between passing meals for Resident #7, Resident #8, and Resident #9. This deficient practice could affect all residents and place them at risk for infection. The findings were: Record review of Resident #7's face sheet, dated 12/21/23, revealed Resident #7 was admitted to the facility on [DATE] with diagnoses of senile degeneration of brain [loss of intellectual ability associated with old age], not elsewhere classified, unspecified protein-calorie malnutrition, type 2 Diabetes Mellitus without complications, edema [swelling caused by excess fluid trapped in the body's issues], unspecified, muscle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-14 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were informed before, or at the time of admission, and periodically during the resident's stay, of services available in the facility and of charges for those services, including any charges for services not covered under Medicare/Medicaid or by the facility's per diem rate for 3 of 3 (Resident #13, #198, and #199) residents reviewed for Medicare/Medicaid services. 1. Resident #13 was not given a Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) and Notice of Medicare Non-Coverage (NOMNC) when discharged from skilled services prior to her covered days being exhausted. 2. Resident #198 was not given a Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) and Notice of Medicare Non-Coverage (NOMNC) when discharged from skilled services prior to his covered days being exhausted. 3. Resident #199 was not given a Skilled Nursing Facility Notice of Medicare Non-Coverage (NOMNC) when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide housekeeping and maintenance services necessary to maintain a safe, sanitary, orderly, and comfortable interior in 2 of 3 resident rooms (Rooms #128 and #129) and for 2 of 6 Resident's (Resident #1 and #28) reviewed for environment, in that: 1. The facility failed to ensure Resident #1's personal refrigeration was clean and the temperature was monitored regularly including in the resident's room. 2. The facility failed to ensure the temperature was monitored regularly for the personal refrigerator in room [ROOM NUMBER]. 3. The facility failed to ensure the fan blades did not have built up dust on them for the fan in room [ROOM NUMBER]. 4. The facility failed to ensure the torn and cracked arm rests on Resident #28's wheelchair were changed out as needed. These deficient practices could affect any resident and place them at risk for not having a safe and sanitary homelike environment. The findings were: 1. Review of Resident #1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-14 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure residents were free of any significant medication errors for 1 of 4 residents (Resident #37) reviewed for medications, that:. Resident #37's medication ordered for hypotension (low blood pressure) was administered when the resident's blood pressure was normal or high. This failure could place resident's at risk of medication complications. The findings were: Record review of Resident #37's face sheet undated revealed the resident was a [AGE] year-old female admitted to the facility on [DATE]. Diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (Weakness and paralysis of one side of the body, in this case the left side following a stroke), end stage renal disease (when the kidneys are no longer able to work at a level needed for day-to-day life), tracheostomy status (a surgically created hole (stoma) in your windpipe (trachea) that provides an alternative airway for breathing), gastrostomy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen. 1. There was a zipper-sealed bag with four French toast sticks that did not have a label indicating a storage or use-by date. 2. The tabletop can opener blade, bar, and base were covered in sticky black and brown grime. 3. The ice machine scoop was stored inside the machine instead of in the holder affixed to the wall. These failures could place residents who received meals and/or snacks from the kitchen at risk for food borne illness. The findings included: 1. Observation on 07/11/2023 at 10:03 a.m. in the reach-in cooler revealed there was one zipper-sealed plastic bag containing four French toast sticks. There was no label on the bag indicating the date the French toast sticks were stored in the cooler or a use-by date. During an interview on 07/11/2023 at 10:05 a.m. the DM stated the bag of French toast sticks did not have a label indicating the date it was stored and a use-by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-14 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide comfortable environment for residents and staff for 4 of 4 (Residents #1, #19, #20 & #24), in the main dining room and in 8 of 8 resident rooms (#144, #142, #136, #133, #108, #114 and #128) in the facility reviewed for operation of the cooling system. The facility failed to maintain acceptable temperature parameters between 71 and 81 degrees for Residents #1, #19, #20 & #24, within the facility including in the main dining room and in rooms #144, #142, #136, #133, #108, #114 and #128. This deficient practice could affect any resident, make them feel uncomfortable and place residents at risk for heat exhaustion. The findings were: 1. Observation during initial tour on 7/11/23 at 10:46 AM of Resident #1's room revealed it was hot. Interview with Resident #1 revealed he complained the room was hot. He stated he had a fan on but it did not cool his room down and he felt uncomfortable. Resident #1 stated it had been hot for days.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-14 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure Quality Assurance and Performance Improvement (QAPI) training that outlines and informs staff of the elements and goals of the facility's QAPI program was provided for 20 of 20 employees (the Administrator, DON, AD, DM, PT, OT, ST, SW, LVN B, LVN C, LVN D, RN E, CNA F, CNA G, CNA H, CNA I, CNA J, CNA K, and CNA L) reviewed for training. The facility failed to ensure that quality assurance and performance improvement training was provided to the Administrator, DON, AD, DM, PT, OT, ST, SW, LVN B (ADON), LVN C, LVN D, RN E, CNA F, CNA G, CNA H, CNA I, CNA J, CNA K, and CNA L. This failure could place residents at risk for injury or improper care due to a lack of training. The findings were: Review of Facility Staff Roster, undated, revealed: Administrator - date of hire - 07/05/2023 DON - date of hire - 04/03/2023 AD - date of hire - 06/13/2022 DM - date of hire - 08/03/2022 PT - date of hire - 04/10/2023 OT - date of hire - 03/09/2023 ST - date of hire - 03/09/2023 SW - date of hire - 05/01/2023 LVN B - date of hire…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-14 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure that Pre-admission Screening and Resident Review (PASARR) Level 1 Resident with a positive trigger for mental illness was provided with a PASARR Level II assessment for 1 of 1 Resident (Resident #1) reviewed for mental illness. The facility failed to provide a PASARR Level II assessment for Resident #1 after PASARR Level 1 assessment revealed the Resident triggered positive for mental illness. This deficient practice could place Residents who had a positive PASARR Level 1 evaluation at risk for not receiving care and services to meet their needs. The findings included: Review of Resident #1's face sheet, dated 7/14/23, revealed he was admitted to the facility on [DATE] with diagnoses including major depressive disorder (or clinical depression, affects how you feel, think and behave and can lead to a variety of emotional and physical problems), recurrent and mood disorder due to known physiological condition with mania [Bipolar disorder,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and time frames to meet a resident's mental, nursing, and psychosocial needs that were identified in the comprehensive assessment, for 2 of 15 Residents (Residents #28 & #34) reviewed for care plans. 1. The facility failed to fully develop a comprehensive person-centered care plan that was specific for Resident #28 to address the resident's nutritional problem and use of supplemental oxygen therapy. 2. The facility failed to fully develop a comprehensive person-centered care plan that was specific for Resident #34 to address the resident's use of supplemental oxygen. These failures could place residents at risk for not getting their medical, physical, and psychosocial needs met and not being provided with the necessary care or services and having personalized plans developed to address their specific…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-14 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have a final summary of the resident's status at the time of the discharge that is available for release to authorized persons for 1 of 3 residents reviewed for discharge summary (Resident #46)). Resident #46 did not have a discharge summary sheet or documentation in her record. The facility failed to ensure all of Resident #46's necessary information was provided to ensure a safe and effective transition back home. This deficient practice could place any resident preparing to discharge at risk for not getting the necessary care and services to meet their physical and psychological needs. The findings were: Review of Resident #46's face sheet, dated 7/14/23, revealed she was admitted to the facility on [DATE] with diagnosis of Cerebral Infarction due to unspecified occlusion or stenosis of right middle cerebral artery (A middle cerebral artery (MCA) stroke occurs when blood flow from the largest artery of the brain is suddenly interrupted ( ischemia )…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that a resident who needs respiratory care, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan for 1 of 1 resident, (Resident #28) whose records were reviewed for nebulizer and oxygen therapy. Nursing staff failed to store Resident #28's incentive spirometer device in a plastic bag after use. These deficient practices could affect any resident receiving respiratory therapy and could contribute to the development of an infection. The findings were: Review of Resident #28's face sheet, dated 7/14/23, revealed she was admitted to the facility on [DATE] with diagnoses including Chronic Obstructive Pulmonary Disease and Pneumonia, unknown organism. Review of Resident #28's admission MDS assessment, dated 6/7/23, revealed her BIMS was 8 out of 15 indicating moderate cognitive impairment; she required extensive assistance with most ADL's; she had a diagnosis of Debility (s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-14 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to dispose of garbage and refuse properly for 3 of 5 waste receptacles in that: There were three waste receptacles with their top lids completely open; of the three, two of the waste receptacles were overfilled with bags of trash past the opening of the receptacles. There was significant trash and debris in front and behind the row of waste receptacles. These failures could place residents at risk for exposure to germs and diseases carried by vermin and rodents. The findings included: Observation on 07/13/2023 at 10:45 a.m. revealed there were five waste receptacles (dumpsters) in a row outside the facility. Waste receptacles #1 and #2 could not be closed because the amount of waste in plastic bags inside the receptacles surpassed the top of the receptacles. Waste receptacle #3 had a cardboard box on the ground next to it. Waste receptacle #4's top lid was completely open. On the ground in front of and behind the row of waste receptacles there were disposable gloves, plastic utensils and other debris. There…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-09-12 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post in a place readily accessible to residents, and family members and legal representatives of residents, the results of the most recent survey of the facility and failed to post notice of the availability of such reports in areas of the facility that are prominent and accessible to the public for 4 of 4 days (9/9/25-9/12/25) for 1 of 1 facility, observed for postings. The survey results were behind the receptionist's desk on a shelf and the sign for the survey results was not viewable from 9/9/25-9/12/25 during the survey period. This failure could place residents, family, and visitors at risk of not knowing the results of the facility survey history.The findings were: In a resident group meeting on 9/11/25 at 10:30 a.m., the residents unanimously stated they were not aware they could read the facility's survey results and stated they had no idea where to find them. The residents stated they were interested in the results and would like to read them. During observations on 9/9/25 at 8:48 a.m., 9/10/25 at 9:34 a.m., and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$112,386 in federal fines across 4 penalties.
- $19,418 — penalty dated 2025-09-12
- $27,094 — penalty dated 2025-05-02
- $10,226 — penalty dated 2024-08-02
- $55,648 — penalty dated 2024-03-16
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to OPTIMA CARE — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.0 | -2.0 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 1 of 5 | 3.5 | -2.5 vs chain |
| Quality measures | 1 of 5 | 4.0 | -3.0 vs chain |
The other 7 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FRIO HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2024 |
| RUFF, MICHAEL | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER | — | since 02/01/2024 |
| CASTLE HILLS NURSING AND REHAB CENTER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2025 |
| BEWSEY, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2025 |
| PORRAS, PETER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2025 |
| AZIZ, WESAM | Individual | ADP OF THE SNF | — | since 02/01/2025 |
CMS files one row per role, so the 9 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $149K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 455510. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.