Maple Knoll Village

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 75.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 57 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 80 beds and averages 72.5 residents a day — about 91% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.54 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.70 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.63 on weekdays — 9% thinner on weekends. RN hours go from 0.84 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first. The 12 most serious are shown; the remaining 5 are one tap away and print in full.

• Actual harm · Gcited beforedisputed · IDR2026-05-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, and facility policy review, the facility failed to safely and properly position a resident during incontinence care. Actual harm occurred on 04/08/26 when Certified Nurse Assistant (CNA) #525 rolled Resident #10 in bed away from her and the resident fell onto the floor sustaining a closed fracture of left femur and a laceration of upper forehead which required sutures. This affected one (Resident #10) of one resident reviewed for falls. The facility census was 68 residents. Findings include: Review of the medical record for Resident #10 revealed admission date of 05/22/23 with diagnoses including chronic obstructive pulmonary disease, diabetes mellitus type two, and morbid obesity. Review of the Minimum Data Set (MDS) assessment for Resident #10 dated 01/14/26 revealed the resident was cognitively intact, was dependent on staff assistance with toileting and hygiene, required substantial/maximal assistance for rolling left and right from lying position on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2020-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, mechanical lift manufacturer's recommendation review, facility policy review, facility investigation, witness statement review, and staff interview, the facility failed to provide two staff members when utilizing a mechanical lift for a resident transfer This resulted in actual harm when Resident #19 sustained a fall from the bed which resulted in a left distal midshaft hip fracture that required surgical intervention. This affected one (#19) of one residents reviewed for accidents. The facility census was 122. Findings include: Review of the medical record for Resident #19 revealed an admission date of 12/18/18 with a diagnoses of vascular dementia with behavioral disturbance, osteoporosis, spondylosis of lumbar -sacral region and spinal stenosis. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed resident was cognitively impaired and required extensive assistance of two staff with bed mobility and with transfers. Review of care plan for falls…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2026-05-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, staff interview, and review of the facility policy, the facility failed to store and prepare food in a sanitary manner to prevent contamination and spoilage. This had the potential to affect all residents except for one (#68) that did not consume food from the kitchen due to a diet of nothing by mouth. The facility census was 68 residents. Findings include: 1.Observation on 05/04/26 at 9:43 A.M. with Executive Chef (EC) #6051 revealed the walk- freezer in the main kitchen located in the basement revealed it contained the following items: a box of strawberry pastries opened and exposed to air, two bags of undated dinner rolls, a box of pork chops opened and exposed to air. Interview on 05/04/26 at 9:43 A.M. with EC #605 confirmed the undated and open-to-air items in the walk-in freezer.2. Observation on 05/05/26 at 11:44 A.M. of the main kitchen with Dietary General Manager (DGM) #610 revealed in the revealed there was food debris and several gnats flying above the floor drain on the ground in front of the industrial sized cooking appliances as staff were…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-05-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
  Provide care and assistance to perform activities of daily living for any resident who is unable.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on medical record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to ensure residents received adequate grooming and nail care. This affected two (Residents #44 and #70) of two residents reviewed for activities of daily living (ADLs). The facility census was 68 residents. Findings include: 1. Review of the medical record for Resident #44 revealed an admission date of 04/01/22 with diagnoses including dementia, traumatic subdural hematoma and hypertension. Review of the Minimum Data Set (MDS) assessment for Resident #44 dated 03/16/26 revealed the resident had severe cognitive impairment and was required maximal assistance with grooming and hygiene. Review of the care for Resident #44 dated 10/31/22 revealed Resident #44 had a self-care performance deficit. Interventions included staff were to assist with and perform ADLs as needed. Observation on 05/04/26 at 11:49 A.M. revealed Resident #44 had facial hair to the chin approximately one inch in length. Observation on 05/05/26 at 8:24 A.M. with the Director of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-05-11 · tag F0761 — failed to label and store drugs safely — isolated
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on medical record review, observation, staff interview, and review of the facility policy, the facility failed to ensure insulin vials were properly labeled and stored. This affected two (Residents #2 and #25) of 17 residents with medications stored in the Three North medication cart. The facility census was 68 residents. Findings include: 1. Review of the medical record for Resident #2 revealed an admission date of 01/14/25 with diagnoses including diabetes mellitus type two and chronic kidney disease. Review of the physician's orders for Resident #2 revealed an order dated 06/08/25 for Lantus insulin 10 units at bedtime. Review of the Medication Administration Record (MAR) for Resident #2 dated April 2026 revealed the resident received Lantus insulin daily from 04/23/26 through 04/30/26. Review of the MAR for Resident #2 dated May 2026 MAR revealed the resident received Lantus insulin daily from 05/01/26 through 05/04/26. Observation of the Three-North medication cart on 05/05/26 at 2:00 P.M. with Licensed Practical Nurse (LPN) #435 revealed Resident #2's Lantus insulin vial…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-09-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
  Provide care and assistance to perform activities of daily living for any resident who is unable.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on medical record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to ensure staff provided timely incontinence care. This affected two (Residents #15 and #16) of three residents reviewed for call light response. The facility census was 66 residents. Findings include: Review of the medical record for Resident #15 revealed an admission date of 02/16/24 with diagnoses including cerebral infarction, diabetes, and depression. Review of the Minimum Data Set (MDS) assessment for Resident #15 dated 08/06/25 revealed the resident had no cognitive impairments and required substantial assistance to total dependence on staff for activities of daily living (ADLs). Review of the medical record for Resident #16 revealed an admission date of 01/06/23 with diagnoses including dementia, depression, and Barrett's esophagus. Review of the MDS assessment for Resident #16 dated 09/05/25 revealed the resident had no cognitive impairment and was dependent of staff for ADLs. Observation on 09/22/25 from 3:05 P.M. until 3:25 P.M. revealed…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on medical record review, staff interview, and review of the facility policy, the facility staff failed to safely and properly position a resident in bed during incontinence care in order to prevent falls. This affected one (Resident #10) of three residents reviewed for falls. The facility census was 66 residents.Findings include:Review of the medical record for Resident #10 revealed an admission date of 03/07/10 with diagnoses including dementia, depression, and cerebrovascular disease. Review of the care plan for Resident #10 dated 10/31/22 revealed the resident had a self-care deficit secondary to multiple diagnoses including Alzheimer's disease with severe cognitive impairment and aphasia. Resident #10 was dependent on staff for all areas of care. Review of the care plan for Resident #10 dated 11/16/22 revealed the resident was incontinent of bowel and bladder and staff were to check and change the resident regularly.Review of the incident note for Resident #10 dated 07/30/25 at 5:50 A.M. revealed Resident #10 fell out of bed while Certified Nursing Assistant (CNA)#35 was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-12-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of self-reported incidents (SRI's), review of the staffing schedule, review of time card punches, staff interviews and review of facility policy, the facility failed to implemented their policy to remove a staff from the duty following an abuse allegation and while an investigation was being completed. This affected one (#42) of 22 residents reviewed for abuse. Facility census was 75. Findings include: Review of the medical record for Resident #42 revealed admission date 01/06/23. Diagnoses include, but not limited to, cerebral infarction, hemiplegia and hemiparesis, left non-dominant side, dysphasia, pain in left knee, and hypertension. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #42 had intact cognition. The Resident required clean-up assistance for eating and substantial/maximal assistance toileting hygiene. Review of the plan of care dated 11/22/23 revealed Resident #42 had a self-care deficit secondary to cerebral vascular accident…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-12-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interviews, and policy review, the facility failed to ensure a residents air mattress was plugged in and properly functioning to potentially prevent pressure ulcer development. This affected one resident (#55) out of two residents reviewed for skin breakdown. Facility census was 75. Findings include: Record review revealed Resident #55 admitted to the facility on [DATE] with diagnoses including fracture of the lower end of right radius, fracture of lower end of right femur, moderate protein-calorie malnutrition, chronic obstructive pulmonary disease, peripheral vascular disease and hypertension. Review of Resident #55's care plan initiated on 08/04/23 revealed Resident #55 is at risk skin breakdown related to decreased mobility, pain, antidepressant use, oxygen tubing, admitted with surgical wound right hip, skin tear and excoriation on buttocks. Interventions noted the resident required assist with turning and repositioning every shift, encouragement to turn side to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-12-21 · tag F0698 — failed to provide proper dialysis care — isolated
  Provide safe, appropriate dialysis care/services for a resident who requires such services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and review of facility policy, the facility failed to ensure a residents hemodialysis access site was monitored and documented per the facility policy. This affected one (#61) out of one residents reviewed for dialysis services. The census was 75. Findings include: Review of the medical record for Resident #61 revealed admission date of 05/25/21. Diagnoses include, but not limited to, cerebral infarction, end stage renal disease (ESRD), dependence on renal dialysis, atrial fibrillation (A Fib), and bilateral osteoarthritis (OA) of knee, Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #61 had intact cognition. The resident required special treatment of dialysis. Review of the Plan of Care dated 11/06/23 revealed Resident #61 has End Stage Disease related to: diabetes mellitus (DM) with goal the resident will have immediate intervention should any signs or symptoms (s/sx) of complications from dialysis occur through the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-12-21 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interviews, and policy review, the facility failed to ensure staff used appropriate personal protective equipment (PPE) while in a residents room who was positive for Coronavirus Disease 2019 (COVID-19) This affected one (#46) of one residents reviewed for transmission based precautions for COVID-19. The facility census was 75. Findings include: Record review revealed Resident #46 admitted to the facility on [DATE] with diagnoses including dementia, anxiety, vitamin deficiency, hypertension and COVID-19. Review of Resident #46 physician orders revealed an order dated 12/13/23 for Isolation: COVID-19, gloves, gown, eyewear and N-95 required for entry into room. All services to be provided for in room. every shift for COVID isolation for 11 Days. Pt to remain in room by himself with no roommate. Observation on 12/18/23 at 12:14 P.M. revealed STNA #289 in Resident #46's room providing care at bedside without an N-95 mask on. STNA #289 was noted with a gown, gloves, glasses…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2020-01-16 · tag F0805 — failed to prepare food in a form residents can eat — pattern
  Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, staff interviews, review of the planned menus, and review of facility policy, the facility failed to prepared ground meat in accordance with the planned menu in order to meet the individual needs of residents with chewing/swallowing difficulties. This had the potential to affect 18 (#114, #69, #89, #15, #1, #86, #9, #60, #73, #68, #44, #43, #96, #19, #109, #50, #17 and #85) of 18 residents with a physician's orders for a soft/mechanically soft diet. The facility census was 122. Findings include: Observations of the meal preparation and service was observed in the central kitchen, and in the third floor serving, kitchen on beginning at 10:57 A.M. on 01/15/20. The planned menu for the lunchtime meal included a choice of soup, barbequed (BBQ) pulled pork, cole slaw or cantelope, and pudding or ice cream. Review of the production sheet for special diets, and the steam table set up sheet for the serving kitchens, revealed that pulled BBQ pork was to be of a ground consistency for residents on soft/mechanically soft diets. Observations on 01/15/20 at 11:42 A.M., the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to BHI SENIOR LIVING — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 73 rows in the source record cover these 32 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH