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Eastbrook Healthcare Center

17322 Euclid Ave, Cleveland, OH 44112 · For profit - Corporation · 109 certified beds · (216) 486-2280 Medicare & Medicaid certified

Call the home — (216) 486-2280 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Oct 2023Resident-funds citation (F0569)1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$23,989 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $23,989 in federal fines (most recent 2023-10-23)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS
Urgent care / clinic
3353 Hollister Rd · (216) 233-0080 · Call to confirm hours
Pharmacy
City of Cleveland, 881 E 152nd St · (216) 851-1500 · Call to confirm hours
Grocery
17648 Euclid Ave · (216) 453-9455 · Call to confirm hours
Park
16395 Mandalay Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.3%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight3.0%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms82.6%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.5%3.2%3.3%better
Long-stay residents whose ability to walk worsened2.1%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication12.9%25.5%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers2.4%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control23.7%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table4.9%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine80.0%75.6%79.4%typical
Short-stay residents rehospitalized after admission12.8%24.9%22.6%better
Short-stay residents with an outpatient ER visit7.9%12.9%12.0%better
Long-stay hospitalizations per 1,000 resident days0.991.731.67better
Long-stay outpatient ER visits per 1,000 resident days1.381.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

9.9%U.S. median 10.7%
Went back to hospital
35.5%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 35.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 6.8–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge35.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge22.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.2–12.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.88
LPN hours/ resident / day
2.27
Aide hours/ resident / day
3.59
Total nurse hours/ resident / day
0.14
RN hoursweekends
57.1%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 109 beds and averages 101.3 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.79 on weekdays — 19% thinner on weekends. RN hours go from 0.56 to 0.14 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-01-15)
4
at the previous standard inspection (2024-05-08)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 11 most serious are shown; the remaining 32 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on closed medical record review, review of Emergency Department notes, review of facility investigative information, review of facility elopement and missing resident policy and procedures and interviews, the facility failed to provide adequate supervision to prevent Resident #92, who had cognitive impairment, wandering behaviors and diagnoses of schizophrenia and dementia, from eloping from the facility. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm on 08/18/23 at approximately 8:30 P.M. when Resident #92 walked through the secured third-floor nursing unit back hallway door leading to a stairwell without staff knowledge; the door alarm sounded and was turned off by Agency Licensed Practical Nurse (LPN) #210 who failed to check to make sure all the residents residing on the secured third-floor nursing unit were on the unit and failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-01-15 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to maintain resident rooms in a safe and sanitary condition. This affected 14 residents (#1, #3, #36, #39, #52, #60, #63, #64, #65, #72, #84, #94, #100 and #101) out of 24 residents reviewed for environment. The facility census was 103.Findings include:Interview on 01/12/26 at 9:39 A.M. with Resident #72 revealed his shared bathroom toilet for Rooms #112 and #114 had been plugged up and unusable since 01/10/25 for two days. Resident #72 stated he notified nursing of the issue on 01/10/26 and was informed they would notify maintenance and place a work order. The nurses provided the residents (#36, #39, #72 and #101) who shared the bathroom with urinals; however, there was no place to empty the urinals since the toilet was broken. So, they were told to use the communal bathroom out on the floor, but Resident #72 complained there was no toilet paper in the bathroom. Observation at the time of the interview of the shared bathroom revealed the toilet appeared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to provide restorative services to prevent a decline of the residents' functional abilities in the facility. This affected three residents (#10, #14 and #54) out of four residents reviewed for rehabilitation services. The facility census was 103.Findings include:1. A review of Resident #14's clinical record revealed an admission date of 06/11/26 with diagnoses including diabetes mellitus type two, high blood pressure and cholesterol, centrilobular emphysema, segmental and somatic dysfunction of the sacral region, myalgia, pulmonary fibrosis, adult failure to thrive, gastroesophageal reflux disease, dementia with agitation, dysphagia (trouble swallowing), tachycardia, depression and pain. Resident #14 had medical conditions including muscle weakness, abnormal gait and mobility and other signs and symptoms of cognitive functions and awareness, and long-term drug therapy. A review of Resident #14's plan of care revealed no restorative services to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed ensure there was accurate documentation. This affected two residents (#31 and #42) out of 24 medical records reviewed for accuracy of medical records. The facility census was 103. Findings include: 1. Review of medical record for Resident #42 revealed an admission date of 05/23/24 and his diagnoses included morbid obesity, diabetes with diabetic neuropathy, chronic kidney disease, and chronic obstructive pulmonary disease (COPD). Review of care plan dated 05/24/24 revealed Resident #42 had potential for hypoglycemia and/or hyperglycemia related to diabetes. Interventions included checking glucose levels, administering insulin and monitoring labs as ordered.Review of care plan dated 05/24/24 revealed Resident #42 had a nutritional problem related to morbid obesity, history of binge eating, congestive heart failure (CHF), and excessive consumption of highly processed snacks and beverages. Interventions included administering medication as ordered, monitoring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-23 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of the facility's contract with therapy services, resident interview, and staff interview, the facility failed to administer the facility in a manner to maintain therapy equipment in proper working order. This affected one resident (#51) and had the potential to affect all 91 residents in the facility. Findings include: Review of the medical record for Resident #51 revealed an admission date of 06/26/24 with diagnoses including encounter for other orthopedic aftercare, person injured in unspecified motor-vehicle, colostomy status and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) assessment, dated 10/03/24, revealed Resident #51 had moderate cognitive impairment, was dependent on staff for bed/chair to chair transfers, and required partial/mod assist for bed mobility. On 01/22/25 at 7:48 A.M., an interview with Resident #51 stated the therapy gym did not have the equipment they needed and he was told by staff to just hold onto the sink and pivot while attempting to stand. On 01/22/25 at 8:33 A.M., an observation of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, facility investigation review, and facility policy review the facility failed to ensure Resident #73 was transferred safely resulting in a fall. This affected one resident (#73) of three residents reviewed for accidents. Facility census was 83. Findings include: Review of Resident #73's medical record revealed an admission date of 05/10/19 with diagnoses included but not limited to systolic congestive heart failure, acute respiratory failure, acute kidney failure, and artificial opening of urinary tract status and need for assistance with personal care. Review of the care plan dated 05/10/19 revealed Resident #73 had an ADL self-care performance deficit related to activity intolerance and impaired balance. Interventions included toileting dependent with assist of two persons and mechanical lift with two person assist for transfers. Review of Resident #73's quarterly Minimum Data Set assessment dated [DATE] revealed the resident required substantial/maximal assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure medications were administered with an error rate of less than 5%. A total of two errors out of 29 opportunities observed resulting in a 6.9% medication error rate. This affected two resident (#36 and #73) out of four observed for medication administration. Findings include: 1. Review of Resident #36's medical records revealed an admission date of 02/07/23. Diagnosis included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed resident had intact cognition. Review of physician orders for 07/07/23, revealed resident was ordered Aspirin 81 milligram (mg) chewable to give one tablet by mouth (PO) in the morning. Observation of medication administration on 08/15/24 at 8:29 A.M. with Licensed Practical Nurse (LPN) #266 for Resident #36 revealed the LPN administered Aspirin 81 mg enteric coated (EC), not chewable. Interview on 08/15/24 at 10:08 A.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-19 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, staff interview, and facility policy review, the facility failed to ensure food served was palatable for all residents. This affected four residents (#45, #47, #50, and #62) of five residents observed for food palatability and had the potential to affect all residents receiving food from the facility. The facility census was 90. Findings include: Observations on 07/19/24 from 12:25 P.M. to 12:54 P.M. revealed six total pre-prepared plates were sent up from the kitchen to the second-floor dining room; four with a hot dog and French fries and two with grilled cheese and French fries. The plates were not covered in warming containers; they were covered in plastic wrap and sat on an open-air cart until they were delivered to the resident's hallway. Interview with Registered Dietitian #204 and Culinary Manager #120 on 07/19/24 at 1:05 P.M. confirmed the pre-prepared plates were left on the open-air cart from the time it left the kitchen at 12:25 P.M., until the time the carts were taken to the hallways to be served. They confirmed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy review, the facility failed to ensure food items were appropriately labeled, dated and contained. This had the potential to affect 85 residents receiving meals from the kitchen as three residents (#41, #71 and #77) were ordered nothing-by-mouth (NPO). The facility census was 88. Findings include: Observation of the kitchen on 05/05/24 starting at 9:15 A.M. with [NAME] #116 revealed the following: • In the beverage cooler, there were four desserts in styrofoam bowls with lids that lacked labels or dates. • In the walk-in cooler, a case of bacon slices was open to air with no other covering and there was a pan of fried chicken in a hotel pan uncovered and open to air. There was a bag of lettuce that was not re-sealed, a pack of sliced cheese and a bag of shredded cheese and all lacked labels and dates. • In the dry storage room, there was a sanitizer pail and the bin of sugar was open to air. Interviews with [NAME] #116 verified the findings at the time of observation. [NAME] #116 indicated food items should be covered, labeled and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and facility policy review, the facility failed to provide spend-down letters for each month residents were approaching or over the resource limit. This affected two residents (#11 and #16) of five residents reviewed for resident funds. The facility census was 88. Findings include: 1. Review of Resident #11's medical record revealed an admission date of 09/26/16 and diagnoses including paranoid schizophrenia, violent behavior, unspecified psychosis, impulse disorder, anxiety and hypertension. Review of a social service progress note dated 03/27/24 revealed the Business Office Manager (BOM) informed Resident #11's guardian that Resident #11 was in jeopardy of losing Medicaid due to an abundance of funds. Review of Resident #11's quarterly funds statement from 01/01/24 to 03/31/24 revealed an ending balance of $1832.49 on 01/31/24, an ending balance of $1872.59 on 02/29/24 and an ending balance of $1912.69 on 03/31/24. Review of attached documentation revealed a spend-down letter dated 03/27/24. No other spend-down letters were available for review.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to accurately code comprehensive assessments for two residents (#54 and #88) of 24 residents reviewed for assessments. The facility census was 88. Findings Include: 1. Medical record review revealed Resident #88 was admitted to the facility on [DATE] with diagnoses including surgical aftercare following skin grafts to bilateral feet for burns, diabetes, stroke, end stage renal disease dependent on dialysis, and high blood pressure. Review of the physician's orders dated 02/13/24 revealed an order for oxycodone (an opioid pain medication) 5 milligrams (mg) orally every six hours as needed for pain. Review of the admission comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #88 was cognitively intact, received scheduled and as needed pain medication, and received non-medication alternatives for pain. On a scale of zero to ten with zero indicating no pain and ten indicating severe pain, the resident rated his pain level…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Dcited before2024-05-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and policy review, the facility failed to ensure a medication error rate of less than five percent (%). Six medication errors occurred within 31 observed opportunities for error resulting in an error rate of 19.35% . This affected three residents (Residents # 241, #41, and #58) of nine residents observed during medication administration. The facility census was 88. Findings include: 1. Review of the medical record for Resident #241 revealed an admission date of 09/26/23 with diagnoses including sepsis due to other specified staphylococcus, chronic obstructive pulmonary disease (COPD), type two diabetes mellitus, depression, dependence on renal dialysis, and anemia. Review of the Minimum Data Set (MDS) 3.0 assessment completed on 04/27/24 revealed Resident #241 had intact cognition. Further review of the MDS revealed Resident #241 had no insulin-related order changes and had received an insulin injection seven of the seven days during the look-back period. Review of the physician orders revealed an order dated 04/22/24 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-23 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, review of personnel files and review of the facility abuse prevention policy and procedure, the facility failed to implement policies and procedures to include screening of all employees against the State of Ohio Nurse Aide Registry to identify if an employee had a finding concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property This had the potential to affect all 91 residents residing in the facility. Findings include: Review of a list of faciliy new hires since 06/06/23 revealed 40 non State Tested Nursing Assistants (STNA) and non licensed nurses were hired. Review of the personnel files for Licensed Practical Nurse (LPN) #217 and LPN #313 revealed no evidence they were screened using the State of Ohio Nurse Aide Registry. Interview with the Administrator on 10/17/23 between 11:30 A.M. and 11:45 A.M. revealed he was checking all staff against the nurse aide registry but there was no documented evidence of when the check was completed and what staff the check was completed for. Interview on 10/17/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-23 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy, the facility failed to ensure Resident's #15, #26, #49 and #50 were supervised while they were smoking and failed to ensure Resident #15 was wearing a smoking apron while smoking. This affected four residents (#15, #26, #49 and #50) reviewed for smoking safety and had the potential to affect all 33 residents (Resident's #1, #2, #5, #6, #8, #9, #11, #13, #14, #15, #18, #23, #25, #26, #33, #36, #43, #49, #50, #54, #56, #58, #59, #61, #62, #64, #67, #74, #75, #80, #87, #89, #95) who smoked in the facility. The facility census was 91. Findings include: 1. Review of Resident #15's medical record revealed an admission date of 03/29/23 and diagnoses included necrotizing fasciitis, acquired absence of left leg above the knee, type two diabetes mellitus without complications, arthritis due to other bacteria left hip and arthritis due to other bacteria right wrist. Review of Resident #15's Quarterly Minimum Data Set (MDS) 3.0 assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of facility policy the facility failed to ensure Resident #67's right knee skin impairment was accurately documented to include wound type in the medical record. This affected one resident (Resident #67) out of three residents reviewed for wounds. The facility census was 91. Findings include: Review of Resident #67's medical record revealed an admission date of 06/21/23 and diagnoses included immersion foot, left foot (an injury caused by cold exposure to tissue not resulting in freezing), schizophrenia and type two diabetes mellitus without complications. Review of Resident #67's admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #67 was cognitively intact. Resident #67 required supervision of one staff member for bed mobility, limited assistance of one staff member for transfers and locomotion off the unit, and Resident #67 was not steady but able to stabilize without staff assistance for walking. Resident #67 used a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review the facility did not ensure insulin was dated after it was opened and/or failed to ensure the insulin was labeled with the resident's name after it was pulled from the contingency box. This affected three residents (#44, #45 and #59) out of nine residents who had orders for insulin on the C North medication cart. This had the potential to affect 20 residents (#6, #9, #14, #16, #27, #29, #30, #32, #35, #44, #45, #47, #50, #52, #55, #59, #60, #74, #80, and #85) who had orders for insulin at the facility. Findings included: 1. Review of the medical record for Resident #44 revealed an admission date of 04/14/23 with diagnoses including diabetes, chronic obstructive pulmonary disease, and heart failure. Review of the August 2023 physician orders revealed Resident #44's orders included: Novolog FlexPen 100 units per milliliter (ml) inject 35 units subcutaneously (SQ) before meals and Ozempic pen-injector 2 milligram (mg) per 1.5 ml inject 0.25 mg SQ every seven days in the morning. Observation on 08/18/23 at 9:06…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-17 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure the services of a Registered Nurse (RN) were maintained for at least eight hours a day, seven days a week. This had the potential to affect all 85 residents currently residing in the facility. Findings include: Review of the schedule from 03/02/22 through 03/08/22 revealed there was no RN scheduled to work for eight consecutive hours on 03/05/22 and 03/06/22. This was verified by Manager (MNGR) #300 on 03/09/22 at 4:30 P.M.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-17 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure medications were secured, not expired and medications carts did not contain loose unidentifiable medications. This had the potential to affect all 85 residents currently residing in the facility. Findings include: 1. Observation on 03/07/22 at 8:37 A.M. revealed Licensed Practical Nurse (LPN) #502's medication cart contained an unidentified white powder in the top drawer, a bottle of ibuprofen with an expiration date of 02/22, and 22 unidentifiable loose pills in various compartments of the medication cart. Further observation revealed Resident #24's Humalog insulin pen had an open date of 01/10/22, Residents #70, #19, #49 and #229's insulin pens did not have an open date and Resident #22's insulin had an unreadable open date. Interview with LPN #502 confirmed the observations and stated expired medications should be discarded and insulin pens were to have a date of open due to insulins expired 30 days after opening. 2. Observation of the medication storage room on 03/07/22 at 1:00 P.M. with LPN #209 revealed various…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-17 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to employ a designated person to serve as director of food services who meets qualifications. This had the potential to affect 77 residents who received meals in the facility. The facility identified Residents #11, #12, #21, #40, #65, #67, #57, and #434 as receiving no food from the kitchen. The facility census was 85. Findings include: Observation of the kitchen during the initial tour on 03/07/22 at 6:58 A.M. revealed one staff member in the kitchen who was identified as functioning dietary manager. Initial tour was completed with Dietary Manager #259 and findings were reviewed. Interview on 03/07/22 during initial tour of kitchen with DM #259 revealed DM #259 had signed up for ServSafe program (food safety training and certification courses) on 03/04/22. DM #259 indicated they were not a certified dietary manager (CDM) and did not meet any of requirements to serve in such position. Interview on 03/08/22 at 7:59 A.M. with Registered Dietitian (RD) #294 revealed she covered the facility two days per week and did not work full…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-17 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and resident and staff interview the facility failed to ensure foods were served at a palatable temperature and were visually pleasing. This affected six (Residents #5, #39, #66, #74, #435 and #438) of six residents reviewed for food and had the potential to affect and additional 71 residents who received meals prepared by the kitchen. The facility identified Residents #11, #12, #21, #40, #65, #67, #57, and #434 as receiving no food from the kitchen. The facility census was 85. Findings include: 1. Interview with Resident #66 on 03/07/22 at 8:44 A.M. revealed the facility served food that was bland, tasteless and always cold. 2. Interview with Resident #435 on 03/07/22 at 9:05 A.M. revealed the food is never hot. 3. Interview with Resident #438 on 03/07/22 09:20 A.M. revealed the food tastes like dog food. 4. Interview with Resident #39 on 03/07/22 12:08 P.M. revealed the food tastes terrible and it always served cold. 5. Interview with Resident #74 on 03/08/22 at 7:01 A.M. revealed the food is awful and the color of the meat served was questionable. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain a clean and sanitary kitchen area. This had the potential to affect 77 residents who received meals in the facility. The facility identified Residents #11, #12, #21, #40, #65, #67, #57, and #434 as receiving no food from the kitchen. The facility census was 85. Findings include: Observation of the kitchen during the initial tour with Dietary Manager (DM) #259 on 03/07/22 at 6:58 A.M. revealed a dishwashing area with two backed up sinks filled with approximately three to five inches of orange colored liquid and old food floating within. Observed dust and food residue coating the top of the dish machine. Observation of the dish machine cycle revealed adequate level of sanitizing chemicals, however, the temperature gauge was not in working order. DM #259 indicated it had been broken for a while and they did not know the actual temperature the dish machine was reaching. The floor and walls by the dish machine were covered with a dark colored food residue and food particles. Observed an uncovered trash can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-17 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to properly dispose of garbage and refuse in the dumpster. This had the potential to affect all 85 residents currently residing in the facility. Findings include: Observation on 03/10/22 at 11:45 A.M. revealed dirt, debris, used gloves, and pop cans laying on the ground between two dumpsters. An old truck tire was sitting outside the dumpster enclosure. Interview on 03/10/22 at 12:10 P.M. confirmed findings with Dietary Manager #259. Dietary Manager #259 indicated maintenance will be made aware for cleanup. Review of facility policy Food-Related Garbage and Refuse Disposal dated October 2017 revealed outside dumpsters provided by garbage pickup service will be free of surrounding litter.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to ensure it maintained a clean and sanitary environment. This had the potential to affect all 85 residents currently residing in the facility. Findings include: An environmental tour was conducted on 03/08/22 between 2:15 P.M. and 3:02 P.M. the following was observed and verified by Housekeeping Director #262 in an interview on 03/08/22 at 3:33 P.M. -The baseboard heating boards throughout the facility in the three facility dinning rooms and resident rooms showed various significant levels of scraping, scuffing, rust and paint chipping - In the 3rd floor dinning room the light fixtures above resident eating areas were encased in dust and other debris. A simple light tap of the fixtures would cause significant dust and debris to fall down to the resident eating area -The third floor hand rails showed significant paint chipping and peeling. -The main elevator had significant food stains on the floor of the elevator. -The room belonging to Resident #9 revealed the air conditioner was missing a filter cover. -The room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-17 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility policy review the facility failed to ensure residents' code status (level of medical interventions a resident wishes to have performed in the event they experienced an absence of a heartbeat or breathing) entered in the electronic medical record matched the State of Ohio Do Not Resuscitate (DNR) written documents for three residents (#31, #57, and #67) of nine residents reviewed for advanced directives. The facility census was 85. Findings include: 1. Review of the medical record for Resident #31 revealed an admission date of [DATE]. Diagnoses included orthopedic care following surgical amputation, local infection of the skin and subcutaneous (under the skin) tissue, type 2 diabetes, chronic obstructive pulmonary disease (COPD), moderate protein calorie malnutrition, hemiplegia and hemiparesis following cerebral infarction, Methicillin-resistant staphylococcus aureus (MRSA) of unspecified site, idiopathic aseptic necrosis of left toes, acquired absence of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to accurately code the pre-admission screening and resident review (PASRR) accurately on the Minimum Data Set (MDS) 3.0 assessment. This affected five (Residents #24, #52, #61, #64 and #76) of six residents reviewed for accuracy of PASRR coding of MDS assessments. The facility identified twelve residents as having a level two mental illness. Findings include: 1. Resident #24 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, bi-polar disorder and major depressive disorder. Review of the level two determination from the Ohio Department of Mental Health dated 03/09/20 revealed Resident #24 had a serious mental illness. Review of the section A of the most recent comprehensive Minimum Data Set (MDS) 3.0 assessment for Resident #24 dated 08/17/21 revealed the facility answered no to the question, Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-17 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to develop resident specific care plans to address residents individual needs and to implement care planned interventions as required. This affected six (Residents #31, #35, #65, #66, #435 and #436) of 24 sampled residents. The facility census was 85. Findings Include: 1. Resident #66 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease, bi-polar disorder and schizophrenia. Review of the care plan initiated 02/01/22 revealed the care plan contained the following information. Resident has potential and desires to be discharged to No destination was noted. Resident is at risk for isolation. No cause of isolation risk was given. Resident is at risk for constipation. The goal for this problem was noted as The resident will pass soft, formed stool at the preferred frequency of (SPECIFY FREQUENCY) through the review date. No frequency was specified. Resident is at risk for skin impairment. The goal for this problem…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-17 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, medical record review, and policy review the facility failed to provide documentation that residents and/or their representatives were provided educational information regarding the risks and benefits, and informed consent/refusal for influenza and pneumococcal vaccinations. This affected five (Residents #12, #13, #67, #429, and #439) of seven residents reviewed for influenza and pneumococcal immunizations. The facility census was 85. Findings include: 1. Review of the medical record for Resident #12 revealed an admission date of 02/21/21. Diagnoses included chronic respiratory failure, type 2 diabetes, anoxic (lack of oxygen) brain damage, dysphagia (difficulty swallowing), hypertension, epilepsy, and anxiety disorder. The resident had a legal guardian due to cognitive impairment. Review of the immunization record revealed the resident refused consent for the influenza vaccine with no date documented. There was no documentation regarding the pneumococcal vaccine. Further review of the medical record lacked evidence regarding Resident #12 and/or their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-17 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, medical record review, and facility policy review, and review of the Centers for Medicare and Medicaid (CMS) guidance the facility failed to provide documentation that residents and/or their representatives were provided educational information including risks and benefits, and informed consent/refusal for COVID-19 vaccinations. This affected three (Residents #67, #429, and #439) of seven residents reviewed for COVID-19 immunizations. The facility census was 85. Findings include: 1. Review of the medical record for Resident #67 revealed an admission date of 09/15/21 and a discharge date of 03/14/22. Diagnoses included acute and chronic respiratory failure, encounter for attention to tracheostomy (opening in the throat for a breathing tube), type 2 diabetes, hypertension, and pneumonia. The resident was his own responsible party. Review of the immunization record lacked documentation regarding the COVID-19 vaccination. Further review of the medical record lacked evidence regarding Resident #67 receiving educational information including risks and benefits,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to complete a Minimum Data Set (MDS) 3.0 assessment as required upon resident discharge to the hospital. This affected one (Resident #2) of one resident reviewed for MDS accuracy. The facility census was 85. Findings include: Review of the medical record for Resident #2 revealed the resident was admitted to the facility on [DATE] with diagnoses that included dementia, dysphagia and high blood pressure. Review of the progress note dated 09/30/21 revealed Resident #2 was sent to a local acute care hospital due to pulling out his feeding tube. Resident #2 ultimately did not return to the facility and the facility ceased billing the resident for bed hold days on 10/01/21. Review of the MDS data for Resident #2 revealed the last MDS assessment completed was an admission assessment dated [DATE]. No discharge MDS assessment was completed as required. On 03/09/22 at 9:56 A.M. interview with MDS Nurse #218 verified no discharge assessment was completed as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure the pre-admission screen and resident review (PASRR) was accurate and reflective of current mental healthcare needs. This affected one (Resident #66) of twelve residents reviewed for PASRR status. The facility census was 85. Findings include: Resident #66 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease, schizophrenia and bi-polar disorder. Review of the physicians orders for the current month (March 2022) revealed an order dated 01/29/22 for Resident #66 to receive Quetiapine Fumarate (anti-psychotic medication) 50 milligrams (mg) in the morning and 25 mg in the evening to address depression and behaviors. Review of the PASRR dated 01/28/22 revealed the answer was indicated as no to the question, Does the individual have a diagnosis(es) of any of the mental disorders listed below (schizophrenia was listed as choice) and no to the question, In the past SIX (6) months, has the individual been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and medical record review the facility failed to develop a person-centered care plan for Resident #31. This affected one of six residents reviewed for care plan timing and revision. The facility census was 85. Review of the medical record for Resident #31 revealed an admission date of 08/22/19. Diagnoses included orthopedic care following surgical amputation, local infection of the skin and subcutaneous (under the skin) tissue, type 2 diabetes, chronic obstructive pulmonary disease (COPD), moderate protein calorie malnutrition, hemiplegia and hemiparesis following cerebral infarction, Methicillin-resistant staphylococcus aureus (MRSA) of unspecified site, idiopathic aseptic necrosis of left toes, acquired absence of right leg above knee, major depressive disorder, and chronic viral hepatitis C. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/03/22, revealed the resident had moderate cognitive impairment as indicated by a Brief Interview for Mental Status (BIMS) score off 11/15. He required the extensive assistance of one staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure routine turning and positioning for Resident #67 and adequate nail care for Residents #65 and #30. This affected three (Residents #67, #65 and #30) of six residents reviewed who were dependent for activities of daily living care. The facility census was 85. Findings include: 1. Review of Resident #67's medical record revealed an admission date of 09/15/21 with diagnoses that included right and left leg amputations. Review of the care plan dated 09/22/21 revealed the resident had a potential for alteration in comfort and interventions included reposition as needed for comfort. Review of the Minimum Data Set (MDS) dated [DATE] revealed the resident required extensive assistance with bed mobility. Observation on 03/08/22 at 7:18 A.M. revealed Resident #67 was positioned on his back in bed. The resident was non-verbal. Observation on 03/08/22 at 8:25 A.M. revealed #67 remained in bed on his back. Observation on 03/08/22 at 10:09 A.M. revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure heel pressure offloading devices (PODs) were appropriately applied and routine repositioning was completed to promote the healing of existing pressure ulcers for Resident #18 and failed to provide adequate wound care for Resident #66. This affected two (Resident #18 and #66) of four residents reviewed for pressure ulcers. The facility census was 85. Findings include: 1. Review of medical record for Resident #18 revealed admission date of 09/13/17. Diagnoses included type II diabetes mellitus, severe protein calorie malnutrition, mild intellectual disabilities, post-traumatic stress disorder, pressure ulcer of right heel, pressure ulcer of left heel, chronic osteomyelitis of right ankle and foot, and benign neoplasm of colon. Review of Medicare Discharge Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 required total staff assistance for bed mobility, transfers, toileting, personal hygiene, bathing, and eating.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure ancillary podiatry visits were provided and adequate foot care was administered to Resident #65. This affected one (Resident #65) of three residents reviewed for ancillary services. The facility census was 85. Findings include: Resident #65 was admitted to the facility on [DATE]. Admitting diagnoses included anemia, mild calorie malnutrition, hemiplegia and hemiparesis, cerebral infarction, atrial fibrillation, absence of left leg above the knee, schizophrenia affect disorder and insertion of gastrostomy tube. Review of the Minimum Data Set Assessment (MDS) dated [DATE] revealed the resident had severe cognitive impairment. Functionally, the resident was totally dependent on two staff for transfers, locomotion on and off the unit, dressing, eating, toilet use and personal hygiene. Observation on 03/08/22 at 9:30 A.M. with State Tested Nursing Assistant (STNA) #235 revealed all five toe nails were thick, yellow colored and some were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to provide adequate care for the use of an indwelling urinary catheter. This affected one (Resident #67) of one resident observed for catheter care. The facility census was 85. Findings include: Review of Resident #67's medical record revealed an admission date of 09/15/21 with diagnoses that included bladder dysfunction. Review of the care plan dated 09/22/21 revealed the resident had an indwelling urinary catheter related to bladder dysfunction but lacked any indication or interventions regarding providing catheter care. Review of the Minimum Data Set (MDS) dated [DATE] revealed the resident had no recorded cognition score, and required extensive assistance with toileting and personal hygiene. Review of physician orders for March 2022 revealed the resident was to receive catheter care every shift and as needed. Observation on 03/08/22 at 10:12 A.M. of Resident #67 with State Tested Nursing Assistant (STNA) #210 revealed the resident's urinary catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy the facility failed to ensure Resident #18 was assessed for nutritional needs and to implement new interventions to address a significant unplanned weight loss and failed to ensure the resident was provided feeding assistance with meals. This affected one of eight residents reviewed for nutritional status. The facility census was 85. Findings include: Review of medical record for Resident #18 revealed admission date of 09/13/17. Diagnoses included type II diabetes mellitus, severe protein calorie malnutrition, mild intellectual disabilities, pressure ulcer of the right and left heel, chronic osteomyelitis of the right ankle and foot, and benign neoplasm of the colon. The medical record indicated Resident #18 was hospitalized from [DATE] to 02/16/22 for altered mental status and sepsis. While hospitalized Resident #18 developed Clostridium Difficile (a bacterial infection that causes severe diarrhea) and Coronavirus. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure medications were administered with an error rate of less than 5%. A total of 12 errors out of 27 opportunities observed resulted in a 44.4% medication error rate. This affected one resident (#40) of three (#41, #49 and #40) observed for medication administration. The facility census was 85. Findings include: Review of Resident #40's medical records revealed an admission date of 09/23/21 with diagnoses that included gastrostomy (feeding tube placement), tracheostomy and respiratory failure. Review of care plan dated 09/24/21 revealed the resident required the use of a feeding tube related to dysphasia (difficulty swallowing) and interventions included, check tube for residual (amount of stomach content remaining after administration of feeding solution or medications). Review of the Minimum Data Set (MDS) dated [DATE] revealed resident had intact cognition and required extensive total dependence with transfers, toileting and personal hygiene. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were free of significant medication errors. This affected one (Resident #40) of three observed for medication administration. The facility census was 85 Findings include: 1. Review of Resident #40's medical records revealed an admission date of 09/23/21 with diagnoses that included gastrostomy (feeding tube placement), tracheostomy and respiratory failure. Review of care plan dated 09/24/21 revealed the resident required the use of a feeding tube related to dysphasia (difficulty swallowing) and interventions included, check tube for residual (amount of stomach content remaining after administration of feeding solution or medications). Review of the Minimum Data Set (MDS) dated [DATE] revealed resident had intact cognition and required extensive total dependence with transfers, toileting and personal hygiene. Review of physician orders for March 2022 revealed resident was to have nothing by mouth (NPO), check for residual of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, taste test and diet manual review the facility failed to prepare pureed foods at the proper consistency. This had the potential to affect two (Residents #280 and #432) of two residents prescribed a pureed diet. The facility census was 85. Findings include: Observation on 03/08/22 at 7:51 A.M. revealed [NAME] #302 was preparing pureed waffles for the breakfast meal. [NAME] #302 was noted to use water as a thinning agent. Taste test of the pureed waffles revealed it was very thick and not smooth with chunks of waffle throughout the mixture. Dietary Manager #259 confirmed the consistency of the pureed waffles. Confirmed with Registered Dietitian #294 thinning pureed foods with water was not an appropriate practice and not according to the recipe on 03/08/22 at 7:59 A.M. Review of a resident diet list revealed Residents #280 and #432 were prescribed a pureed diet. Review of Pureed Bread Products recipe (undated) revealed broth, milk, or juice should be used to thin during processing of pureed bread products including waffles. The recipe indicated to ensure the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and medical record review the facility failed to ensure accurate documentation was contained in the medical record. This affected two (Residents #31 and #47) of six residents reviewed for accurate documentation. The facility census was 85. Findings include: 1. Review of the medical record for Resident #31 revealed an admission date of 08/22/19. Diagnoses included orthopedic care following surgical amputation, local infection of the skin and subcutaneous (under the skin) tissue, type 2 diabetes, chronic obstructive pulmonary disease (COPD), moderate protein calorie malnutrition, hemiplegia and hemiparesis following cerebral infarction, Methicillin-resistant staphylococcus aureus (MRSA) of unspecified site, idiopathic aseptic necrosis of left toes, acquired absence of right leg above knee, major depressive disorder, and chronic viral hepatitis C. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/03/22, revealed the resident had moderate cognitive impairment as indicated by a Brief Interview for Mental Status (BIMS) score of 11/15.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review the facility failed to follow appropriate infection control procedures during provision of incontinence care for Resident #31 and medication administration for Resident #40. This affected one (Residents #31) of three residents observed for personal care and one (Resident #40) of three residents observed for medication administration. The facility census was 85. Findings include: 1. Review of the medical record for Resident #31 revealed an admission date of 08/22/19. Diagnoses included orthopedic care following surgical amputation, local infection of the skin and subcutaneous (under the skin) tissue, type 2 diabetes, chronic obstructive pulmonary disease (COPD), moderate protein calorie malnutrition, hemiplegia and hemiparesis following cerebral infarction, Methicillin-resistant staphylococcus aureus (MRSA) of unspecified site, idiopathic aseptic necrosis of left toes, acquired absence of right leg above knee, major depressive disorder, and chronic viral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-01-15 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post the most recent survey results readily accessible to residents and family members. This had the potential to affect all 103 residents residing in the facility. Findings include: Observation on 01/15/26 at 10:34 A.M. of the public survey binder located on the bottom shelf of a table by the facility entrance door with no signage related to binder or its access. The last survey included in the binder was dated 01/27/22. There were no recent surveys conducted after 01/27/22 contained within the survey binder. Interview on 01/15/26 at 11:00 A.M. with the Administrator verified the most recent survey results were not included in the survey binder making it readily accessible to residents and family members.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-03-17 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and interview the facility failed to ensure posted staffing information was updated daily. This had the potential to affect all 85 residents. Findings include: Observation on 03/07/22 at 6:05 A.M. revealed the facility staffing information which indicated the census and number of nursing staff scheduled for the day that was posted at the receptionist's desk was dated 03/01/22. Interview on 03/07/22 at 6:06 A.M. with the Director of Housekeeping and Laundry revealed the staffing information should be updated and posted daily. She verified the posted information was dated 03/01/22.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$23,989 in federal fines across 1 penalty.

  • $23,989 — penalty dated 2023-10-23

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GARDEN SPRINGS HEALTHCARE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.0+1.0 vs chain
Health inspection 3 of 52.0+1.0 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 5 of 53.8+1.2 vs chain
The other 4 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CASTLE ROCK NURSING MEMBER, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL45%since 06/04/2019
ELM ARBOR, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 06/04/2019
MEB IRRV TROrganization5% OR GREATER DIRECT OWNERSHIP INTEREST11%since 06/04/2019
FRIEDMAN, MATISIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER50%since 06/04/2019

CMS files one row per role, so the 8 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.7M
Net patient revenuemost recent cost report
-10.2%
Operating marginrevenue minus expenses
$780K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 31%Medicare 9%Other / private 60%

This home reported $780K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$331per resident / day
operating cost
$10,070per month
≈ monthly operating cost
$301per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365129. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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