No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Country Club Center I

860 Iron Avenue, Dover, OH 44622 · For profit - Limited Liability company · 72 certified beds · (330) 343-5568 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citations (F0565, F0568)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$193,787 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0568)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (90) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $193,787 in federal fines (most recent 2026-04-17)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (84%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
844 Boulevard St · (330) 407-7688 · Call to confirm hours
Pharmacy
849 Boulevard St · (330) 343-6153 · Call to confirm hours
Grocery
515 Union Ave · (330) 364-5301 · Call to confirm hours
Park
161 Tuscora Ave NW · (330) 343-6814 · Typically dawn to dusk
Place of worship
1260 Monroe St NW · (330) 401-9017

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.0%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight10.2%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.5%0.4%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms2.4%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury8.9%3.2%3.3%worse
Long-stay residents whose ability to walk worsened3.3%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication30.0%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers3.1%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control25.9%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table0.8%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.8%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine93.8%75.6%79.4%better
Short-stay residents rehospitalized after admission9.5%24.9%22.6%better
Short-stay residents with an outpatient ER visit5.3%12.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.891.731.67worse
Long-stay outpatient ER visits per 1,000 resident days0.991.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.5%U.S. median 51.5%
Got home and stayed home
11.5%U.S. median 10.7%
Went back to hospital
47.6%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 47.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.5%CMS range 41.7–69.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.5%CMS range 8.3–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified82.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.7–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
1.10
LPN hours/ resident / day
2.17
Aide hours/ resident / day
3.78
Total nurse hours/ resident / day
0.35
RN hoursweekends
83.8%
Total nursing turnover
78.6%
RN turnover

How full it usually is: this home is certified for 72 beds and averages 55.9 residents a day — about 78% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 4.00 on weekdays — 19% thinner on weekends. RN hours go from 0.59 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 84% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

37
deficiencies at the latest standard inspection (2026-04-17)
21
at the previous standard inspection (2024-12-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

90 citations, most serious first. The 16 most serious are shown; the remaining 74 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-04-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of hospital records, review of medical education provided by The University of Pittsburgh Medical Center, facility policy review, and interview, the facility failed to timely and accurately assess Resident #24 and failed to respond to an acute change in condition. This resulted in Immediate Jeopardy and Actual Harm beginning on [DATE] at 7:30 A.M. when Resident #24 was noted to have an oxygen saturation (SpO2) of 83% (normal SpO2 95-100%), a heart rate of 138 ((tachycardic) normal heart rate 60-100), was febrile (elevated body temperature) with a temperature of 102.1 degrees Fahrenheit (normal temperature 97.5 to 98.9 degree Fahrenheit) and rhonchus lung sounds bilaterally (abnormal lung sounds in both lungs occurring when air moves through partially obstructed or narrowed airways due to fluid, mucus, or thick secretions). There was no evidence of further evaluation or monitoring of the resident until [DATE] at approximately 6:30 P.M. when Resident #24 was transferred to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, and policy review the facility failed to ensure residents were free from physical abuse.Actual harm occurred on 03/20/26 when the facility failed to implement appropriate interventions to prevent a resident-to-resident physical altercation despite staff knowledge of Resident #52's known history of aggression and verbal threats to kill his roommate, Resident #15. Resident #15 sustained bruising and psychosocial harm of fear and self-isolation because of the altercation. This affected two residents (Resident #15 and #52) of two residents reviewed for abuse. The facility census was 52. Findings include: 1.Review of Resident #15's medical record revealed an admission date of 10/22/21 with diagnoses including hypertension, hemiplegia (left side) and hemiparesis following cerebral infarction, major depressive disorder, muscle weakness, chronic pain syndrome, and insomnia. Review of Resident #15's care plan dated 11/01/21 revealed the resident needs assistance from staff to meet activity of daily living (ADL) needs related to decreased…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-04-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, national library of medicine review, drug manufacturer review, and policy review, the facility failed to ensure effective pain management interventions were implemented to adequately control resident pain. This affected three (Residents #1, #10 and #30) of three residents reviewed for pain.Actual Harm occurred to Resident #10 on 03/28/26 at 9:30 A.M. when the facility failed to administer the ordered dosage of Lyrica (an anticonvulsant medication and gabapentin used to treat neuropathic pain, fibromyalgia, and partial-onset seizures) and failed to provide any pharmacological or non-pharmacological interventions. This resulted in Resident #10 suffering excruciating pain and extreme nausea. Resident #10 was crying and restless, lying in bed while grabbing her legs due to complaints of severe leg pain. Findings include: 1. Record review revealed Resident #10 was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure with hypoxia, end…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-02-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and policy review, the facility failed to ensure a pressure ulcer was comprehensively assessed and treatment orders were obtained timely for Resident #28 to prevent the further decline of an identified in-house obtained pressure ulcer.Actual Harm occurred on 12/12/25 when Resident #28, who had moderately impaired cognition, and was at risk for pressure ulcer development, developed a new, in-house acquired left buttock pressure ulcer. The ulcer was first assessed as an open area without proper prevention, treatment, and interventions implemented. This affected one resident (Resident #28) of three residents reviewed for pressure ulcers. The facility census was 56.Findings Include: Review of the medical record revealed Resident #28 was admitted to the facility on [DATE]. Diagnoses included diabetes left buttock stage III (full thickness that extends into the fatty tissue but does not expose the bone or muscle) pressure ulcer, diabetic neuropathy, hyperlipidemia, adjustment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of video camera footage, ambulance report, and hospital records, and interviews with residents, power of attorney, and staff, the facility failed to provide adequate assistance to prevent a fall for Resident #9 and failed to provide timely assistance following a fall for Resident #1. This resulted in Actual Harm on 09/28/23 when Resident #9, who required maximum assistance from two staff for bed mobility, fell from the bed while a staff member was providing incontinence care resulting in Resident #9 sustaining bilateral femur fractures. At the time of the incident, the facility failed to ensure staff had adequate training on the use of a low air loss and alternating pressure mattress to provide adequate assistance with incontinence care to the resident to prevent the fall with injury. This affected two residents (#1 and #9) of three residents reviewed for accidents. The facility census was 54. Findings include: 1. Review of the medical record revealed Resident #9 was admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2022-09-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview, the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention program to prevent the development of avoidable pressure ulcers, timely identify areas of new skin impairment, ensure pressure ulcer dressings were provided as ordered and/or prevent the risk of pressure ulcer infection for Residents #12, #38, #43, #47, #51 and #53. Actual Harm occurred on 08/11/22 when Resident #47, who was cognitively impaired, at moderate risk for pressure ulcer development, and dependent on staff for bed mobility, was found to have a deep tissue injury (persistent non-blanchable deep red, maroon or purple discoloration) pressure ulcer to the left heel and Stage III (full-thickness tissue loss into subcutaneous tissue but does not go into the muscle or bone) pressure ulcers to right buttock, right ischium, and left ischium without evidence of adequate and individualized pressure ulcer prevention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-17 · tag F0565 — failed to support the resident council — widespread
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, review of the facility assessment, and review of facility grievances the facility failed to timely to resident concerns regarding dietary, housekeeping, and staffing services. This affected all 52 residents residing in the facility. The facility census was 52.Findings include:Review of grievances filed in December 2025, January 2026, and February 2026 revealed grievance resolutions stated the grievances were resolved by education in all staff meeting. However, during the course of the annual recertification survey, the surveyors requested to review the training and education that was provided to staff in relation to the grievances and resolutions and the facility was unable to provide the surveyors the requested training and education. Review of Grievance filed by Resident #54's family on 02/19/26 revealed a concern the food is cold and the resident asked for fruit, and doesn't receive it, even if it is circled on the menu. Action taken revealed education was provided to Certified Nurses Assistants on getting fruits from the cooler. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-17 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, resident council minute review, grievance review, review of call light audits, record review, facility assessment review and facility policy review the facility failed to maintain sufficient levels of staff to meet the total care needs of all residents. This had the potential to affect all residents residing in the facility. The census was 52.Findings include: 1.On 03/30/26 at 5:55 A.M. the survey team entered the facility to conduct the annual recertification survey and complaint investigation. There were four licensed nurses and five certified nurse aides (CNA) on duty to provide care for 52 residents currently residing in the facility.Review of the Facility assessment dated [DATE] revealed the total number needed or average or range Daily Staffing Numbers included the following Nursing Positions: 4 licensed nurses providing direct care, 13 nurse aides, 3 other nursing personnel.The General Staffing Plan to ensure sufficient staff to meet the needs of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-17 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and sampled test tray the facility failed to ensure food was served at appropriate and palatable temperatures and was appetizing. This affected three residents (Resident #3, #11 and #39) of three residents. The facility census was 52. Findings include: Interview on 03/30/26 at 8:47 A.M. with Resident #03 revealed the kitchen runs out of food sometimes. By the time your meal is delivered it is cold, it took a long time for trays to come out and be delivered.Observation on 04/07/26 at 11:03 A.M. of temperatures for lunch items from the steam table revealed mashed potatoes were 131 degrees Fahrenheit and ready for meal service. This was confirmed by Dietary [NAME] #440.Observation on 04/07/26 at 11:57 A.M. revealed Resident #39 was served lunch in her room, and had selected pizza. Resident #39's pizza was 132 degrees Fahrenheit, checked with a facility food thermometer by Certified Nursing Assistant(CNA) #485. Resident #39 stated the food was always cold by the time it was delivered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review the facility failed to store food in a manner to prevent contamination and spoilage. The facility also failed to ensure staff wore appropriate hair restraints while in the kitchen. This had the potential to affect all residents in the facility. The census was 52.Findings include: Observation on 03/30/26 at 6:00 A.M. revealed a dietary aide with no hair restraint in place, standing at the kitchen steam table. Dietary Assistant Manager #430 verified the dietary aide was not wearing a hair restraint and stated they did not have any in the kitchen for the surveyor and would have to get some from supply. Observation on 03/30/26 at 6:10 A.M. revealed an opened package of sliced pepperoni, not sealed or dated, located in a silver stand up refrigerator, and hard boiled eggs, not sealed or dated. Observation of the walk in cooler revealed five bags of un-opened carrots with an expiration date on 03/05/26. Observation of the freezer revealed an opened package of hash browns, not sealed or dated.On 03/30/26 at 6:20 A.M. interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to maintain the privacy of residents. This affected four residents (#27, #49, #45, and #65) of 52 residents reviewed for privacy. The facility census was 52 residents. Findings include: 1.An observation on 04/01/26 at 12:19 P.M. revealed Resident #27, #45, and #49 were sitting in the dining area near the nurse's station of the facility. Also present in the dining area were several dietary staff and multiple other residents who were lingering in the dining area following lunch. Nurse Practitioner (NP) #758 was observed talking with Resident #27, #49, and #45. She used her stethoscope over their clothing on their chests. This was confirmed by Assistant Director of Nursing (ADON) #140 at the time of the observation. On 04/01/26 at 12:24 P.M., an interview with ADON #140 confirmed NP #758 was assessing residents in a public area. She agreed this did not protect the privacy of Residents #27, #45, and #49 and assessments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to provide housekeeping and maintenance services to maintain a sanitary, orderly and comfortable interior which was neat and well kept. This affected six residents (#4, #7, #44, #54, #55, and #57) of 52 residents reviewed for a safe, clean, comfortable homelike environment. The facility census was 52.Findings include: On 03/30/26 at 10:57 A.M., an observation of Resident #54 and #55's room, revealed blue carpeting which had multiple white stains, a brownish-red stain, and tears/snags at the entryway to the room and scattered throughout the room. The stained and snagged areas could be viewed from the hallway. On 03/30/26 at 10:59 A.M., an interview with certified nurse aide (CNA) #115 revealed the facility had several rooms with stained, torn/snagged and dirty carpets which were not well kept (including the room of Resident #54, #55). She reported someone had tried to bleach them to clean them, and that was what had caused the stains. She reported it was mostly the rooms which still had blue carpet, because most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, policy review and interview, the facility failed to provide activities of daily living (ADLs) for residents who needed assistance. This affected seven residents (#65, #55, #30, #7, #18, #51 and #1) of seven residents reviewed for ADLs. The facility census was 52.Findings include: 1. Review of medical record for Resident #65 revealed he was admitted to the facility on [DATE] with diagnoses that included acute osteomyelitis of the left ankle and foot, type two diabetes mellitus with foot ulcer, repeated falls, pain in left and right hip and major depressive disorder. Review of the Minimum Data Set (MDS) assessment version 3.0 dated 02/13/26 revealed a Brief Interview for Mental Status (BIMS) score of 12 on a 0-15 scale. A score of 12 would indicate the resident had moderate problems with thinking and memory. The MDS further revealed the resident needed partial/moderate assistance with bathing, lower body dressing, and toileting. Review of the care plan indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure physician ordered parameters were followed related to medication administration. This affected five residents (Resident #9, Resident #42, Resident #55, Resident #7, and Resident #5) of six reviewed for unnecessary medications. The facility census was 52. Findings include:1.Review of medical record revealed Resident #9 was admitted on [DATE]. Diagnoses included secondary Parkinsonism, anxiety disorder, type two diabetes without complications, essential hypertension, bipolar disorder, chronic pain, schizoaffective disorder, history of falling, vascular dementia and muscle weakness. Review of the care plan for Resident #9 revealed the resident had cardiac impairment related to hypertension, hyperlipidemia, and hypotension, initiated 08/21/24. The goal was for the resident to have cardiac conditions treated per nursing staff and physician interventions. Interventions included obtaining vital signs as ordered and as needed and reporting any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of the facility diet list, interview, and review of facility policy the facility failed to ensure food was prepared in accordance with the physician ordered diet consistency. This had the potential to affect six residents (Resident #11, #14, #30, #43, #53 and #55) who had physician ordered pureed diets. The census was 52.Findings include:Observation of pureed rice for lunch on 04/07/26 at 11:06 A.M. revealed the rice was in the warming table. Dietary Supervisor #315 verified the pureed rice was ready for the lunch meal, and the surveyor and Dietary Supervisor #315 taste tested a sample of the pureed rice. The rice was gritty in texture and had large clumps. The rice was not smooth like puree consistency was expected.On 04/07/26 at 11:07 A.M. interview with Dietary Supervisor #315 verified the rice was not the correct consistency for puree which should be smooth and without lumps.Review of the facility diet list revealed six residents (Resident #11, #14, #30, #43, #53 and #55) had physician orders for pureed diet consistency.Review of facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide and implement a comprehensive influenza and pneumonia vaccination program including education, assessment and documentation related to the immunizations. This affected five residents (Resident #5, #30, #65, #18 and #1) of five reviewed for immunizations. The facility census was 52. Findings include:1.Review of the medical record for Resident #5 revealed an immunization record which indicated she was administered a flu vaccination on 10/09/25, Pneumococcal Virus Vaccine (PCV) on 01/23/25. There were no consents on the resident's record which would cover these dates. This was confirmed by Registered Nurse (RN) #956 on 04/13/26 at 3:00 P.M. Review of the medical record for Resident #5 revealed a form titled 2024-2025 Influenza (Flu) vaccine form. The form was signed by Resident #5 on 01/08/26. The health screening on the form to determine if the resident was eligible for the vaccination was incomplete, the date of the vaccination information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 74 citations
  • Potential for harm · E2026-04-17 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure a comprehensive COVID-19 vaccination program was implemented related to education and documentation of administration /refusal for four residents (Resident #5, #18, #30, and #65) of five residents reviewed for vaccination status and failed to ensure evidence of staff vaccination and education related to COVID-19 vaccination status was maintained. The facility census was 52.Findings include:Findings include: 1.Review of the medical record for Resident #5 revealed an immunization record which indicated she was administered a Covid-19 vaccination on 01/20/25. There was no consent located on the record and the immunization record did not indicate if the vaccine was administered at another location. Further review of the medical record for Resident #5 revealed a form titled 2024-2025 Formula Covid-19 Vaccine Form. The form was signed by Resident #5 but undated and only her name was written at the top of the form. The health screening on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain the dignity of a resident by leaving her pants pulled down while she was in bed. This affected one resident (#30) of three residents reviewed for dignity. The facility census was 52.Findings include:Review of the medical record for Resident #30 revealed an admission date of 08/22/22. Diagnoses included unspecified dementia with other behavioral disturbance, generalized anxiety disorder, psycho-physiologic insomnia, unspecified mood disorder, weakness, history of falling, muscle weakness and difficulty walking. Review of the Minimum Data Set (MDS) version 3.0, dated 03/13/26, for Resident #30 revealed a Brief Interview for Mental Status (BIMS) score of 7 on a 0-15 scale. A score of 7 would indicate severe problems with thinking and memory. Per the MDS, the resident required a wheelchair for ambulation, and was dependent for all activities of daily living (ADLs). On 03/30/26 at 12:35 P.M., an observation of Resident #30 revealed she was lying in bed. She had on boots to protect her heels on each foot.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, policy review, and record review, the facility failed to notify residents of a change in Medical Director or provide residents with a choice of physician and failed to ensure a resident had the right to choose how their diabetes mellitus was managed. This affected two residents (#3, #9) . The census was 52.Findings include:Findings include: 1.On 04/01/26, Review of the medical record for Resident #9 revealed the physician of record had changed from 03/31/26. The physician of record on 03/31/26 had been Medical Doctor #750. On 04/01/26, the physician of record was noted to be MD #1122. This was confirmed by the Director of Nursing on 04/01/26 at 12:10 P.M. Review of a document titled Medical Director Agreement dated 01/19/26 and signed by all parties on 02/02/26 revealed MD #1122 would be contracted effective 01/19/26 as the Medical director for the facility. DON #540 confirmed this document on 04/01/26 at 12:38 P.M. and indicated it was effective 04/01/26. Review of an electronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, policy review, and review of electronic communication, the facility failed to provide residents, families, and/or resident representatives with an explanation in advance, in writing, describing why a room or roommate reassignment took place. This affected two residents (#65, #52) of two residents reviewed for room change. The facility census was 52.Findings include:1.Review of the medical record for Resident #65 revealed he was admitted to the facility on [DATE] with diagnoses that included acute osteomyelitis of the left ankle and foot, type two diabetes mellitus with foot ulcer, repeated falls, pain in left and right hip and major depressive disorder. Review of a care plan for Resident #65, last updated 03/30/26 revealed a focus of care for behavioral concerns including inappropriate language, yelling out and making growling sounds. The goal was for the resident to have no episodes of inappropriate behavior. Interventions were to include providing support and encouragement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, policy review, and interview, the facility failed to ensure advanced directives were accurately documented per resident wishes. This affected one resident (#28) of three residents reviewed for death. Findings include:Closed medical record review revealed Resident #28 was admitted on [DATE] with diagnoses including a left hip fracture, metabolic encephalopathy, anxiety and heart failure. Review of paper and electronic medical record revealed the following Advanced Directives for Resident #28:a. The electronic Physician Orders revealed Resident #28's was a Full Code starting on [DATE] through [DATE]. b. The paper medical record revealed a signed Full Code form dated [DATE]. c. The paper medical record revealed DNR Comfort Care-Arrest (DNRCCA) form dated [DATE] was signed by the residents spouse, the physician's name was printed on the DNR form but not signed. The date signed indicated the year was '2029'.d. The hospice provider faxed to the facility on [DATE] a DNR Comfort…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, beneficiary notice review, and interview, the facility failed to issue beneficiary notices as required. This affected one resident (#43) of three residents reviewed for liability notices. The census was 52. Findings include: Medical record review revealed Resident #43 was admitted on [DATE] with diagnoses including cerebral vascular accident, hypertension and neurogenic bladder. Resident #43 was discharged from therapy on 01/28/26 and discharged home on [DATE]. Review of the record revealed no beneficiary notice was issued to Resident #43. Review of the Social Service Note/Narrative dated 01/29/26 revealed Resident #43 discharged home on this day with home health services and no medical equipment was needed upon discharge. The resident's son was to transport the resident and was supplied with a medication list, discharge summary, discharge notice and a reminder of scheduled appointments. Review of Resident #43's Occupational Therapy (OT) Notes revealed the following:a. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of manufacturer guideline review, policy review, and interview, the facility failed to ensure psychoactive medications administered had adequate indications for use. This affected one resident (#1) of five residents reviewed for unnecessary medications. The census was 52. Findings include: Medical record review revealed Resident #1 was admitted on [DATE] with diagnoses including encephalopathy, generalized anxiety disorder, severe sepsis with septic shock, cystitis, hyponatremia, depression, acute respiratory failure with hypoxia, asthma, pain, diabetes mellitus, pneumonia and insomnia. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #1 was cognitively intact for daily decision-making, had no mood symptoms and no psychosis or behavioral symptoms. Resident #1 was administered antipsychotic medications daily. Review of the electronic Physician Orders dated April 2026 revealed Resident #1 was ordered Abilify 20 (mg) every morning since…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, self-reported incident dash board review, and policy review the facility failed to ensure an allegation of resident to resident physical abuse were reported to the Administrator and State Survey Agency (SSA) as required. This affected two residents (Resident #15 and #52) of two residents reviewed for abuse. The facility census was 52. Findings include: 1.Review of Resident #15's medical record revealed an admission date of 10/22/21 with diagnoses including hypertension, hemiplegia (left side) and hemiparesis following cerebral infarction, major depressive disorder, muscle weakness, chronic pain syndrome, and insomnia. Review of Resident #15's care plan dated 11/01/21 revealed the resident needs assistance from staff to meet activity of daily living (ADL) needs related to decreased mobility, hip fracture, and hemiparesis due to an old cerebrovascular accident. Interventions include assisting the resident with transfers and mobility as needed. Review of Resident #15's quarterly minimum data set (MDS) completed on 01/30/26 revealed Resident #15 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, investigation review and policy review the facility failed to ensure allegations of abuse were thoroughly investigated. This affected two residents (Resident #15 and #52) of two residents reviewed for abuse.Findings include: 1.Review of Resident #15's medical record revealed an admission date of 10/22/21 with diagnoses including hypertension, hemiplegia (left side) and hemiparesis following cerebral infarction, major depressive disorder, muscle weakness, chronic pain syndrome, and insomnia. Review of Resident #15's care plan dated 11/01/21 revealed the resident needs assistance from staff to meet activity of daily living (ADL) needs related to decreased mobility, hip fracture, and hemiparesis due to an old cerebrovascular accident. Interventions include assisting the resident with transfers and mobility as needed. Review of Resident #15's quarterly minimum data set (MDS) completed on 01/30/26 revealed Resident #15 was moderately cognitively impaired. The resident did not exhibit behaviors or indicators of psychosis during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review and interview, the facility failed to ensure a comprehensive discharge process and receipt of a bed hold notice upon transfer. This affected two residents (#24 and #63) of six residents reviewed for discharges. The census was 52. Findings include:1. Closed medical record review revealed Resident #63 was admitted on [DATE] with diagnoses including hypertension, anxiety, cerebral infarction, peripheral vascular disease, gangrene and cardiomyopathy. The resident was discharged from the facility on 03/11/26. Review of the care plan: Discharge Planning dated 03/16/25 revealed Resident #63 was long term placement due to his needs exceeded community resources. There was no evidence the care plan was updated to reflect the facility had been assisting the resident with discharge back to the community reflected on the care plan. The care plan was 'cancelled' on 03/16/26 after the resident was discharged from the facility. Review of the quarterly Minimum Data Set 3.0 assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure comprehensive assessments were completed timely as required. This affected one resident (#43) of 26 residents reviewed for assessments. The census was 52. Findings include: Medical record review revealed Resident #43 was admitted on [DATE] with diagnoses including septicemia, urinary tract infection and hypertension.Review of Resident #43's admission Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed the assessment was not submitted until 12/31/25 at 9:32 P.M.On 04/14/26 at 6:51 P.M., electronic interview with the Administrator verified the above MDS assessment was not completed within the required timeframe due to it was missed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure comprehensive assessments were accurately completed. This affected three residents (#1, #2 and #55) of 26 residents reviewed for accuracy of assessments. The census was 52. Findings include: 1.Medical record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including a cerebral vascular accident (CVA) with hemiplegia affecting the left nondominant side. Review of the admission assessment dated [DATE] revealed Resident #2's skin was warm and dry, skin color was within normal limits, turgor was normal with no skin issues. Review of the modified admission Minimum Data Set assessment (MDS) dated [DATE] revealed Resident #2 was severely impaired for daily decision-making, was at risk for pressure ulcer development and had a Stage III pressure ulcer that was present upon admission. On 03/31/26 at 9:18 A.M. and on 04/01/26 at 2:22 P.M., interview with the Director of Nursing verified the modified admission MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, pre-admission screening and resident review (PASARR), and interview, the facility failed to notify the appropriate state agency of a newly diagnosed mental illness for evaluation. This affected one resident (#10) of one resident reviewed for PASARR. The census was 52. Findings include:Medical record review revealed Resident #10 was admitted on [DATE] with diagnoses including chronic respiratory failure, congestive heart failure, end stage renal disease and diabetes mellitus. Review of the admission Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #10 was cognitively intact for daily decision-making, did not have a serious mental illness requiring a Level 2 screening and/or evaluation, had a diagnosis of a psychotic disorder and received antipsychotic medications. The resident did not have a diagnosis of bipolar disorder, depression or schizophrenia documented on the assessment. Review of the Medical Diagnosis list revealed the following medical diagnoses were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to provide baseline care plans within the required timeframe to residents. This affected one resident (#50) of 18 residents reviewed for development of care plans. The census was 52. Findings include:Medical record review revealed Resident #50 was admitted on [DATE] with diagnoses including diabetes mellitus, emphysema, heart failure, atrial fibrillation, sleep apnea, hypertension and neuropathy. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #50's cognition was intact for daily decision-making. Review of Resident #50's Baseline Care Plan dated 03/12/26 revealed no evidence the resident was provided a copy or signed acknowledgement of the baseline care plan. On 03/30/26 at 12:18 P.M., interview with Resident #50 stated he had not had a care conference or a meeting regarding discharge planning. The resident denied having received any Baseline Care Plans since admission. On 04/09/26 between 7:55 A.M. and 8:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure care plans were reviewed after each assessment, and revised based on changing goals, preferences and needs of the resident and in response to current interventions. Further the facility failed to appropriately revise discharge plans of care. The affected two residents (#51 and #63) reviewed for care plan accuracy. The facility census was 52.Findings include: 1.Review of the medical record for Resident #51 revealed an admission date of 11/01/25. Diagnoses included acute systolic congestive heart failure, chronic obstructive pulmonary disease, type two diabetes mellitus with diabetic polyneuropathy, muscle weakness, fall on same level, and benign prostatic hyperplasia. Review of a Minimum Data Set (MDS) assessment version 3.0 dated 03/04/26 for Resident #51 revealed the resident required a wheelchair for mobility, and partial to moderate assistance for bathing/showering. Review of a Minimum Data Set (MDS) assessment version 3.0 dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff and resident interview, record review, call light audits, and policy review the facility failed to ensure residents were provided care and services to support their activities of daily living. This affected two residents (#24, #63) of twelve residents reviewed for activities of daily living. The census was 52.Findings include: 1. Review of Resident #24's quarterly minimum data set (MDS) assessment dated [DATE] revealed a brief interview review for mental status (BIMS) score of 15 indicating the resident had no cognitive impairments. The resident had no exhibited behaviors. The resident required mobility assistance with a walker and a wheelchair. The resident required maximal assistance for toileting, showering, lower body dressing including footwear, and personal hygiene. The resident required supervision/ touching assistance for toileting and tub / shower transfer. The resident was at risk for developing pressure ulcer/ injuries. Review of Resident #24 care plan dated 09/13/24 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to ensure residents were provided an on-going, comprehensive activity program to meet their preferences. This affected two residents (#2 and #28) of two residents sampled for activities. The census was 52.1.Closed medical record review revealed Resident #28 was admitted on [DATE] with diagnoses including encephalopathy, heart failure, anemia, diabetes and a fractured hip. The resident expired on [DATE].Review of the Activities assessment dated [DATE] revealed activities were to be offered one to three times a week. The resident's activity pursuit and preferences included current the following interests: One-on-One included animals/pets (very important), beauty/barber (very important), exercises (somewhat important), family/friend visit (very important), gardening (important), movies/television (important), cooking (very important), and current events (somewhat important). Small group activity interests included: bingo…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to develop and implement a comprehensive, individualized and effective pressure ulcer prevention program to prevent the development of a pressure ulcer. This affected one resident (#2) of four residents reviewed for pressure ulcers. The census was 52.Findings include: Medical record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including cerebral vascular accident with hemiplegia affecting left non-dominant side, encephalopathy, chronic systolic congestive heart failure, moderate protein calorie malnutrition, respiratory failure, altered cognitive function, hypothyroidism, vitamin-D deficiency, hyperlipidemia, insomnia, sleep apnea, hypertension, atrial fibrillation, abdominal aortic aneurysm without rupture, chronic kidney disease stage 3, and presence of a prosthetic heart valve. Review of the admission assessment dated [DATE] revealed Resident #2's skin was warm and dry, skin color…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, review of manufacturer's guideline, policy review, and interview, the facility failed to safely transfer residents while using a mechanical lift, failed to provide staff training on the use of all mechanical lifts, and failed to ensure resident call lights were within reach for a resident at risk for falls. This affected three residents (#30, #55, #11) of three residents reviewed for accidents. The facility census was 52. Findings include: 1.Review of the medical record for Resident #30 revealed an admission date of 03/31/21with diagnoses that included unspecified dementia with other behavioral disturbance, generalized anxiety disorder, psychophysiologic insomnia, unspecified mood disorder, weakness, history of falling, dysphagia oropharyngeal phase, hyperlipidemia, age-related osteoporosis, unspecified osteoarthritis, essential hypertension, major depressive disorder, vitamin D deficiency, muscle weakness and difficulty walking. Review of the Minimum Data Set (MDS) version…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review, and interview, the facility failed to ensure ordered respiratory care was provided. This affected one resident (#1) of three residents observed for respiratory care. The census was 52. Findings include:Medical record review revealed Resident #1 was admitted on [DATE] with diagnoses including malignant right lower lung cancer, obstructive sleep apnea treatment with BiPAP (Bilevel Positive Airway Pressure), paroxysmal atrial fibrillation, chronic obstructive pulmonary disease (COPD), diabetes mellitus with diabetic polyneuropathy and urinary tract infection. Review of the hospital Discharge summary dated [DATE] revealed Resident #1 was to continue with daily oxygen and nightly BiPAP. Review of the facility form titled N Adv - Clinical admission -V 30 assessment dated [DATE] revealed Resident #1 received oxygen 2 liters per minute via nasal cannula and BiPAP. Review of the modified admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review and interview, the facility failed to ensure medications were administered without significant error. This affected one resident (#1) of five residents sampled for unnecessary medications. The census was 52. Findings include: Medical record review revealed Resident #1 was admitted on [DATE] with diagnoses including malignant right lower lung cancer, obstructive sleep apnea treatment with BIPAP, paroxysmal atrial fibrillation, asthma, chronic pain, GERD, chronic obstructive pulmonary disease, diabetes mellitus with diabetic polyneuropathy and urinary tract infection. Review of the hospital Discharge summary dated [DATE] revealed the following changes in Resident #1's medication orders were to be implemented upon admission to the skilled nursing facility: Start Betapace (used to treat life-threatening ventricular arrhythmias and maintain normal sinus rhythm in patients with atrial fibrillation or flutter) 40 (mg) twice a day; Start Carafate (peptic/duodenal ulcer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, text message communication review, incident log review, time punch review, interview, and facility policy review the facility failed to maintain comprehensive and accurate medical records. This affected two residents (Resident #15 and #52) of two residents reviewed for abuse and one resident (Resident #30) of four residents reviewed for accidents. The census was 52. Findings include:1.Review of Resident #15's medical record revealed an admission date of 10/22/21 with diagnoses including hypertension, hemiplegia (left side) and hemiparesis following cerebral infarction, major depressive disorder, muscle weakness, chronic pain syndrome, and insomnia. Review of Resident #15's quarterly minimum data set (MDS) completed on 01/30/26 revealed Resident #15 was moderately cognitively impaired. The resident did not exhibit behaviors or indicators of psychosis during the assessment period. The resident had upper and lower extremity impairment on one side and required a wheelchair for mobility (left sided hemiparesis, required maximum assistance (from staff) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review the facility failed to ensure infection control procedures were followed during a dressing change. This affected one resident (Resident #4) of one residents reviewed for dialysis. Findings include: Resident #04 admitted to the facility on [DATE] with diagnoses including heart failure, type two diabetes, malnutrition, chronic kidney disease, presence of cardiac defibrillator, chronic obstructive pulmonary disease, cellulitis of the right lower limb, chronic ulcer of the right heel. Review of Resident #04 orders revealed an order for dialysis every Monday and Friday. Review of Resident #04 orders revealed an order for enhanced barrier precautions Staff to wear gloves and a gown for high contact resident care activities: Dressing Bathing/showering, transferring, changing linens, providing hygiene, changing briefs or assisting with toileting, device care or use: central line, urinary catheter, feeding tube, tracheostomy, wound care Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-02 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records, interview, review of facility Self-Reported Incidents (SRI) and associated investigations, and review of the facility's Abuse policy, the facility failed to prevent the verbal abuse of Resident #10 by a facility staff member. This affected one resident (Resident #10) of three reviewed for abuse however this had the potential to affect all 56 residents in the facility.Findings Include: Review of the medical record revealed Resident #10 was admitted to the facility on [DATE]. Diagnoses included traumatic subdural hemorrhage, chronic obstructive pulmonary disease, asthma, respiratory failure, diabetes, blindness, heart failure, end stage renal disease with renal dialysis, major depressive disorder, generalized anxiety disorder, cannabis use, hypertension, hypothyroidism and traumatic brain injury.Review of the Quarterly Minimum Data Set assessment dated [DATE] revealed Resident #10 had intact cognition with no behaviors.Review of the Self-Reported Incident dated 12/09/25 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record, interview, and review of the facility policy, the facility failed to knock prior to entering the room of Resident #16. This affected one resident (Resident #16) of three reviewed for privacy.Findings Include: Review of the medical record revealed Resident #16 was admitted to the facility on [DATE]. Diagnoses included respiratory failure, chronic obstructive pulmonary disease, peripheral vascular disease, diabetes, chronic kidney disease, bipolar disorder, generalized anxiety disorder, lymphedema, and gout.Review of the Significant Change Minimum Data Set assessment dated [DATE] revealed Resident #16 had intact cognition.Observation and interview on 01/17/26 at 10:12 A.M. revealed Maintenance #106 opened the door of Resident #16's room without knocking prior to entering. An interview at this time with Maintenance #106 stated he was doing fire watch rounds and verified she had not knocked on the door prior to opening it.Review of the undated facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-10 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility in-service records, review of the resident concerns/grievances log, review of the resident council minutes, interviews with residents and staff, and review of facility policy, the facility failed to ensure resident grievances were resolved in an appropriate manner and time frame regarding the answering of call llights. This affected nine residents (#30, #33, #34, #35, #39, #41, #44, #47, and #53) of nine residents reviewed for resident rights. The facility census was 54.Findings included: Review of a facility in-service record dated 09/23/25 revealed staff were in-serviced on answering call lights in a timely manner and it was everyone's responsibility to ensure call lights were answered.Review of the resident concerns/grievances log dated September 2025 to November 2025 revealed on 10/15/25 Resident #33 indicated a concern about call lights not being answered timely.Review of the concern form dated 10/15/25 revealed that Resident #33 had her call light on for over an hour before it was answered. The resolution was education.Review of the resident council…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and policy review the facility failed to ensure infection control standards were implemented during resident care. This affected two residents (Resident #35 and Resident #25) out of three residents observed for infection control. The census was 54.Findings included:Findings include: 1. Review of the medical record for Resident #35 revealed an admission date of 10/11/25 with diagnoses including chronic kidney disease, necrotizing fasciitis (an aggressive bacterial infection that affects soft tissues underneath the skin) and Fournier gangrene (a bacterial infection of the genitals).Review of the Minimum Data Set (MDS) 3.0 five-day assessment dated [DATE] revealed the resident was cognitively impaired, did not reject care, and required moderate to complete assistance with activities of daily living.An observation on 12/08/25 at 11:05 A.M. of wound care for Resident #35 with Wound Nurse (WN) #200 revealed the following: WN #200 touched a trash can with gloved hands, did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-30 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, review of the test tray, review of facility policy, and review of United States Department of Agriculture (USDA) guidelines, the facility failed to maintain palatable and appetizing food temperatures. This had the potential to affect all residents in the facility. The census was 56. Findings included: Review of the resident council minutes dated 05/22/25 revealed an unidentified resident complained of cold biscuits and gravy. On 06/25/25 at 7:40 A.M. an interview with Resident #25 revealed the food was sometimes cold. On 06/25/25 at 9:13 A.M. an interview with Resident #42 revealed the food was sometimes cold, but he understood it due to how far it had to come from the kitchen. On 06/25/25 at 9:17 A.M. an interview with Resident #39 revealed the food was always cold. Observation of the meal service on 06/25/25 from 10:50 A.M. to 12:50 P.M., revealed the dietary staff prepared the lunch meal that consisted of barbeque (BBQ) chicken, mashed potatoes, a broccoli, cauliflower and carrot blend, and apple crisp. Cooking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with the staff the facility failed to ensure an orthopedic consultation was set up as ordered for Resident #57. This affected one resident (Resident #57) of three reviewed for quality of care. Findings included: Review of the medical record revealed Resident #57 was admitted to the facility on [DATE]. Diagnoses included congestive heart failure, hypertension atherosclerotic heart disease, atrial fibrillation, venous insufficiency, diabetes, spinal stenosis, hypothyroidism, and anemia. Resident #57 was discharged to the hospital on [DATE]. Review of the Nurse Progress Note dated 05/06/25 at 2:30 P.M. revealed Resident #57 was transferred from the Assisted Living to the Skilled Nursing Facility due to increased difficulty ambulating. A new order was received to refer the resident to the orthopedic physician and for Tramadol 50 milligrams twice daily for seven days. Review of the physician's orders revealed Resident #57 had an order for an orthopedic referral due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to maintain a resident room in a clean, organized, and sanitary manner. This affected one resident (#15). The facility census was 62. Findings include: During the tour of the facility on 04/29/25 beginning at 4:30 P.M. with Regional Maintenance Director #100 it was noted Resident #15 had an empty medication cup on the floor, a basin on the sofa with what appeared to be a dried dark brownish red substance on the bottom of the basin, clothes lying on the floor, brown discoloration in the toilet with what appeared to be a splattered spot of stool on the toilet tank, and dried yellow substance in the bottom of the container of the suction machine sitting on the stand at his bedside. On 04/29/25 during the tour, Regional Maintenance Director #100 verified Resident #15's room was not clean, organized and sanitary. This deficiency represents non-compliance investigated under Complaint Number OH00163989.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, and interview, the facility failed to ensure appropriate personal protective equipment (PPE) was utilized during a dressing change. This affected one resident (#15) of one resident observed for a dressing change. The facility census was 62. Findings include: Review of Resident #15's medical record revealed diagnoses including malignant neoplasm of the esophagus, dysphagia (difficulty swallowing), tracheostomy status, and encounter for attention to a gastrostomy. An order dated 04/26/25 revealed the area around the J-tube (jejunostomy feeding tube) was to be cleaned with normal saline and a clean drain sponge applied three times a day. A nursing note dated 04/29/25 at 5:30 P.M. indicated Resident #15's trach was removed at the doctor's office. The trach bandage was to changed every day until healed. During the tour on 04/29/25, Resident #15 was noted to have an enhanced barrier precaution (EBP) sign posted on his doorway. On 04/30/25 at 10:57 A.M., Registered Nurse (RN) #110 was observed changing the dressing to Resident #15's J-tube site.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-02 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure meals were served at a palatable temperature. This had the potential to affect all 55 residents who received meals from the kitchen, as the facility identified zero residents who did not eat by mouth (NPO). The facility census was 55. Findings include: 1. Review of medical record for Resident #156 revealed an admission date of 11/07/24. Diagnoses included atrial fibrillation, osteoarthritis, essential hypertension, bipolar, morbid obesity, chronic pain syndrome, anxiety disorder, heart failure, tremor, gout, and gastro-esophageal reflux disease without esophagitis. Review of Resident #156's physician orders revealed an order dated 11/07/24 for a regular diet regular texture thin liquid consistency diet. Review of Resident #156's admission Minimum Data Set (MDS) 3.0 assessment, dated 11/17/24, revealed the resident was cognitively intact, was independent for eating, had no significant weight changes, and was not on either a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of facility policy the facility did not ensure food was stored, prepared and served under sanitary conditions. This had the potential to affect all 55 residents who received a meal from the kitchen, as the facility identified zero residents who did not eat by mouth (NPO). The facility census was 55. Findings include: 1. Observation of the kitchen on 11/25/24 between 8:15 A.M. and 8:47 A.M. with Dietary Supervisor (DS) #378 revealed the following concerns: • Observation of the walk-in cooler revealed sitting on a top of a service cart in the cooler was a pan half-full of hamburger patties not labeled or dated, one pan that was three-fourth full of mash potatoes that had red and brown discoloration and were not labeled or dated, one pan of spaghetti sauce not labeled or dated, one pan of taco meat not labeled or dated, and one pan of carrots not dated or labeled. • Observation of the walk-in freezer revealed there was one opened factory bag with 12 rectangular hashbrown patties which was open to air and undated, and one open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-02 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, review of the facility kitchen sanitation audits and facility policy review, the facility failed to ensure the dumpster area was maintained in a clean and sanitary manner. This had the potential to affect all residents residing in the facility. The facility census was 55. Findings include: Observation of the dumpster area on 11/26/24 at 11:09 A.M. with Dietary Supervisor #378 revealed there was a buildup of debris around the base of the two dumpsters which included one Styrofoam plate, one empty box of oatmeal cream pies, multiple blue surgical gloves, two large clear fast food plastic cups, one white carafe lid, a plastic shopping bag, several plastic drinking straws, numerous plastic utensils, two small plastic drinking cups and a medicine cup. At the time of observation Dietary Supervisor #378 confirmed the debris around the dumpsters. Review of the facility document Nutrition Services Quality Validation-Kitchen Sanitation, dated 09/27/24 and authored by Dietitian #524, revealed the area was unacceptable with trash around and behind the dumpster.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-02 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record reviews, and review of facility policy, the facility failed to ensure residents requiring a mechanically altered diet were served the appropriate diet consistency. This affected four residents (#12, #42, #153, and #202) of four residents reviewed for mechanically altered diets. The facility identified eight residents (#12, #16, #22, #25, #42, #152, #153, #202) as receiving mechanically altered diets. The facility census was 55. Findings include: 1. Review of the medical record revealed Resident #12 was admitted to the facility on [DATE]. Diagnoses included dementia, hypertension, major depressive disorder, hyperlipidemia, anxiety disorder, osteoporosis, mood disorder, anxiety disorder, insomnia, and weakness. Review of the November 2024 physician's orders revealed Resident #12 had an order for NAS (No Added Salt), pureed texture diet with thin liquids dated 10/03/24. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/23/24, revealed Resident #12 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the medical record, interviews with staff, and review of facility policy, the facility failed to ensure proper hand hygiene was maintained while distributing meal tray on the unit, failed to ensure proper handling of linens in the laundry room, failed to ensure the nasal cannula was stored in a protective barrier when not in use for Resident #7, failed to utilize Enhanced Barrier Precautions (EBP) for Resident #253 while receiving an intravenous medication through a peripherally inserted central catheter, and failed to maintain proper infection control measures during wound care for resident Resident #21. This affected six residents (Resident #30, #32 #44, #156, #157, and #202) of 23 residents who received their meals in their rooms, had the potential to affect all 55 residents in the facility who used the facility's laundry, affected one resident (Resident #7) of four residents reviewed for respiratory services, and affected one resident ( Resident #21) of two reviewed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-02 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to maintain a safe environment in good repair. This affected three residents (#7, #48 and #160) of 55 residents observed for physical environment. The facility census was 55. Findings include: 1. On 11/25/24 at 2:23 P.M., Resident #160 stated he had taken a shower in the bathroom adjoining his room when water soaked the bathroom floor and went out into his room and under his bed. Resident #160 stated he was told he needed a longer shower curtain, but he had not received one. The bottom of the shower curtain was approximately six inches from the floor. There was no lip on the shower floor to hold the water. During environmental observations with the Director of Nursing (DON) on 11/26/24 beginning at 1:46 P.M., the DON acknowledged Resident #160's shower curtain did not reach the floor. 2. During the environmental observations with the DON on 11/26/24 beginning at 1:46 P.M., the DON verified there were gouges and/or missing pieces to the walls in Residents #7 and #48's rooms. The DON was unaware if maintenance had been informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record and interview with staff the facility failed to ensure call lights were within reach of Resident #7 and #8. This affected two residents (#7 and #8) of three residents reviewed for physical environment. The facility census was 55. Findings included: 1. Review of the medical record revealed Resident #7 was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease, diabetes, vascular dementia, hydrocephalus, chronic kidney disease, chronic respiratory failure, adjustment disorder, generalized anxiety disorder and atrial fibrillation. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #7 had severely impaired cognition. Observation on 11/25/24 at 9:38 A.M. revealed Resident #7 was sitting up in her wheelchair. She had her noninvasive Trilogy ventilator on and her call light was not within reach. The call light was across the room attached to her left grab bar on her bed. An interview at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure there was a signed Do Not Resuscitate (DNR) form in Resident #1's medical record. This affected one resident (#1) out of 17 residents reviewed for advance directives. The facility census was 55. Findings include: Review of the medical record for Resident #1 revealed an admission date of [DATE]. Diagnoses included intellectual disability, fatty liver, chronic obstructive pulmonary disease and essential hypertension. Review of physician orders in Resident #1's electronic medical record revealed an order dated [DATE] for DNR-CCA (do not resuscitate comfort care arrest). Review of Resident #1's care plan, dated [DATE], revealed the resident wished to be a DNR-CCA (do not resuscitate comfort care arrest) with a goal of the resident's wishes would be followed through next review. Interventions indicated the resident was a DNR-CCA with no CPR (cardiopulmonary resuscitation) and advance directives would be reviewed in care conferences quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview and review of facility policy the facility did not ensure Resident #1's preference to wear undersized clothing was added to her care plan. This affected one resident (#1) of 17 residents reviewed for care plans. The facility census was 55. Findings include: Review of the medical record for Resident #1 revealed an admission date of 07/14/23. Pertinent diagnoses included panic disorder, bipolar disorder, anxiety disorder, intellectual disability and morbid obesity. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 10/29/24, revealed Resident #1 was cognitively intact, had not shown any signs or symptoms of delirium or behaviors, required supervision or touch assistance from staff for upper body dressing and transfers from bed to chair and substantial/maximum assistance for lower body dressing. Review of the care plan for Resident #1 revealed she did not have a care plan in place to indicate it was her preference to wear an undersized nightgown. Observation on 11/25/24 at 1:28 P.M. with Registered Nurse (RN) #320…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, facility policy review, and interview, the facility failed to ensure discharge summaries were completed as required for Resident #47 and #51. This affected two Residents (#47 and #51) of three residents reviewed for discharge. The facility census was 55. Findings include: 1. Review of the medical record for Resident #51 revealed an admission date of 08/10/24 and discharge date of 10/15/24. Diagnoses included schizoaffective disorder, anxiety disorder, hyperlipidemia, bipolar disorder, osteoarthritis, and hypothyroidism. Review of the Discharge Assessment and Plan, dated 08/12/24, revealed Resident #51 had fair discharge potential and Resident #51 would require home health upon discharge. Resident #51's discharge plan was to return home with her husband after completion of rehabilitation services and antibiotic course. Review of Minimum Data Set (MDS) 3.0 discharge return not anticipated assessment dated [DATE] revealed Resident #51 discharged home to the community. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record, interview with staff and review of facility policy the facility failed to ensure fall interventions were implemented as ordered for Resident #31. This affected one resident (Resident #31) of two residents reviewed for falls. The facility census was 55. Findings include: Review of the medical record revealed Resident #31 was admitted to the facility on [DATE]. Diagnoses included Alzheimer's disease, fracture of nasal bones, dementia, bipolar disorder, muscle weakness, hyperlipidemia, and hypothyroidism. Review of the plan of care dated 07/19/24 revealed Resident #31 was at risk for falls and/or injury related to weakness, potential side effects of medications, bowel incontinence and impaired cognition. Interventions included Dycem (rubber gripper mat) to the wheelchair, medication review by pharmacist or physician, obtain work as needed, perimeter mattress, staff to anticipate needs, therapy services to evaluate and treat, call light within reach, encourage non…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of facility policy the facility failed to ensure reweights were obtained in a timely manner for Residents #15 and #31 and meal intakes were adequately monitored for Resident #31. This affected two residents (#15 and #31) of five residents reviewed for nutrition. The facility census was 55. Findings include: 1. Review of the medical record for Resident #15 revealed an admission date of 10/25/18. Diagnoses included anemia, age related osteoporosis, hyperparathyroidism, hyperlipidemia, recurrent depressive disorders, essential hypertension, and gastro-esophageal reflux disease without esophagitis. Review of Resident #15's physician orders revealed an order dated 10/23/18 for a NAS (No Added Salt) diet, regular texture, thin liquids. An order dated 10/08/24 revealed Resident #15 was to receive a mighty shake (a nutritional supplement shake) two times a day, and an order dated 11/14/24 revealed Resident #15 also received Resource 2.0 (a calorie dense nutritional shake).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer oxygen at the prescribed dose, failed to ensure oxygen in use signage was posted and oxygen tubing was dated and not lying on the floor. This affected one resident (#153) of four residents reviewed for respiratory care. The facility census was 55. Findings include: Review of the medical record revealed Resident #153 was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease, anxiety disorder, and dementia- unspecified severity without behavioral disturbance. Further review of the medical record revealed a physician order dated 11/19/24 for continuous oxygen at two liters per minute (2 LPM) via nasal cannula (NC). Observation on 11/25/24 at 8:58 A.M. of Resident #153 revealed a portable oxygen concentrator was lying on the resident's bed. The oxygen was being delivered at 3.5 LPM however the undated nasal cannula tubing was lying on the floor. There was no sign clearly displayed outside of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, facility policy review, and interview, the facility failed to ensure residents on dialysis were assessed and monitored routinely. This affected one Resident (#154) of one reviewed for dialysis. The facility census was 55. Findings include: Review of the medical record for Resident #154 revealed an admission date of 11/16/24 and diagnoses including diabetes mellitus, acute kidney failure, stage four chronic kidney disease, dependence on renal dialysis, and diabetic autonomic polyneuropathy. Review of Intermediate Care Plan dated 11/16/24 revealed Resident #154 was on dialysis with interventions including to monitor site for signs and symptoms of complications and complete labs as needed. Review of nurse progress note dated 11/16/24 revealed Resident #154 admitted to the facility with a dialysis port to her right upper chest. Review of dialysis communication forms dated 11/18/24, 11/20/24, 11/22/24, and 11/24/24 revealed pre and post dialysis weights, blood pressure, and pulse were recorded by the dialysis center. Review of physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility failed to ensure pharmacy recommendations were fully addressed in an acceptable manner. This affected one (Resident #32) of five residents reviewed for medication use. The facility census was 55. Findings include: Review of Resident #32's medical record revealed diagnoses including bipolar disorder, dementia with behavioral disturbance, manic episodes, and schizophrenia. a. Review of Resident #32's physician orders revealed an order dated 11/30/22 for Restoril 30 milligrams (mg) one time a day for insomnia. Review of a pharmacy review dated 02/16/24 indicated Resident #32 had been receiving hypnotic therapy with Restoril 30 mg every night at bedtime for some time without a gradual dosage reduction (GDR). The pharmacist requested, in order to achieve the minimum effective dose, if an attempt could be made to reduce the Restoril to 22.5 mg every night at bedtime. If no GDR was warranted, the pharmacist requested the physician document in the medical record why a reduction might be detrimental to the residents mental or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility failed to ensure a resident receiving medications to treat diabetes mellitus had blood glucose levels monitored in accordance with orders to monitor effectiveness of medications. This affected one (Resident #1) of five residents reviewed for medications. The facility census was 55. Findings include: Review of Resident #1's medical record revealed diagnoses including diabetes mellitus, morbid obesity and intellectual disabilities. Resident #1 had an order for Metformin (a medication used to treat high blood glucose levels) 500 milligrams (mg) twice a day (start date 09/04/24), Trulicity (a medication used to treat high blood glucose levels) subcutaneous solution pen-injector 4.5 units subcutaneously every Friday (start date 09/06/24), and on 11/13/24 there were new orders to discontinue sliding scale insulin, Tresiba insulin 50 units every night at bedtime, Humalog insulin 26 units before meals, and glucometer check (blood glucose monitoring) every morning. Review of the care plan revealed Resident #1 had the potential for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility failed to ensure anti-anxiety medications ordered on an as necessary basis had time limits for use and failed to address why gradual dose reductions (GDR) of psychotropic medications were contraindicated. This affected one (Resident #32) of five residents reviewed for medication use. The facility census was 55. Findings include: Review of Resident #32's medical record revealed diagnoses including bipolar disorder, dementia with behavioral disturbance, manic episodes, and schizophrenia. a. Review of Resident #32's physician orders revealed an order dated 11/30/22 for Restoril 30 milligrams (mg) one time a day for insomnia. Review of a pharmacy review dated 02/16/24 indicated Resident #32 had been receiving hypnotic therapy with Restoril 30 mg every night at bedtime for some time without a gradual dosage reduction (GDR). The pharmacist requested, in order to achieve the minimum effective dose, if an attempt could be made to reduce the Restoril to 22.5 mg every night at bedtime. If no GDR was warranted, the pharmacist requested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, record review, and review of manufacturer information, the facility failed to ensure medications were administered in accordance with physician orders. Three errors were identified out of 30 opportunities for error resulting in a 10% medication error rate. This affected three (Residents #10, #20, and #152) of four residents observed for medication administration. The facility census was 55. Findings include: 1. Review of Resident #10's record revealed physician orders for Mucinex 600 mg to be administered twice a day. On 11/26/24 at 7:18 A.M., Licensed Practical Nurse (LPN) #328 was observed administering multiple medications, including Mucinex 400 milligrams (mg), to Resident #10. Interview on 11/26/24 at 7:43 A.M., with LPN #328 verified she had administered the incorrect dosage of Mucinex. 2. Review of Resident #152's record revealed physician orders for Humalog Insulin to be administered prior to meals and at bed time, per sliding scale (a dosage range based on the residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of medication manufacturer information, review of physician orders, policy review and interview, the facility failed to ensure multi-dose medication vials and pens were dated when opened, disposed of when expired, and stored at the appropriate temperature. This involved one of two medication carts observed for medication storage and affected Residents #33 and #252. Findings include: On [DATE] between 1:57 P.M. and 2:05 P.M., the following concerns were noted with medication storage. 1. Resident #33 had a plastic sleeve of insulin glargine insulin pens with one open and one sealed. The envelope had directions to refrigerate. At the time of the observation, Registered Nurse (RN) #320 verified the sealed insulin pen was stored at room temperature. Review of manufacturer information for insulin glargine revealed unopened insulin vials were to be stored in the refrigerator at a temperature of 36 to 46 degrees Fahrenheit. Resident #33 also had a pen of admelog insulin. The open date label…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0848 — isolated
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and review of the facility arbitration agreement, the facility failed to ensure the arbitration agreement allowed for a mutually agreeable arbitrator and venue. This affected all residents residing in the facility. The facility was census was 55. Findings include: Review of the facility arbitration agreement, undated, revealed the matter shall be resolved by binding arbitration administered by the National Arbitration Forum (NAF), under their rules and procedures. If the NAF process was no longer in existence at the time of the dispute, or NAF was unwilling or unable to conduct the arbitration, then the parties shall mutually agree on an alternative organization to conduct the arbitration. The agreement did not identify in what venue the arbitration would occur. Interview on 11/26/24 at 9:53 A.M. with [NAME] President (VP) of Operations #521 and Corporate Marketing #522 revealed during the admission process residents were presented the arbitration agreement by either the marketing director, administrator, social services, or the wellness director, who have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record, interview with staff, information from the Pneumonia (Pneumo) Recommendations (Rec) Vaccinations (Vax) Advisor application, and policy review, the facility failed to ensure pneumonia vaccine were up-to-date for Resident #7 and #30. This affected two residents (Resident #7 and #30) of five reviewed for vaccination status. The facility census was 55. Findings included: 1. Review of the Consent to Administer Pneumonia Vaccine form dated 12/17/21 revealed Resident#7 had received the pneumococcal vaccine according to the recommended schedule Review of the Immunization record in the resident's chart revealed Resident #7 received the PPSV23 vaccine on 12/17/21. There was no documentation she received the PCV15, PCV20 or PCV21. Review of the Pneumonia Recs Vax Advisor application revealed it was recommended to give Resident #7 one dose of PCV15, PCV20 or PCV21 at least one year after the last dose of PPSV23. This was never given. On 11/27/24 at 3:10 P.M., an interview with Infection Preventionist #356 verified Resident #7 was not up to date on her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-24 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the facility Payroll Based Journal (PBJ) submission data, Staffing Data Report and staff interview, the facility failed to ensure submission of the Payroll Based Journal data as required. This had the potential to affect all 53 residents residing in the facility. Findings include: Review of the Staffing Data Report revealed the facility had a 1 Star Rating for fiscal year 2024 for the third quarter (April 1 to June 30). Review of the facility Payroll Based Journal (PBJ) submission data report revealed no evidence of administrator data submitted by the facility for fiscal year 2024 for the third quarter (April 1 to June 30). Interview with the facility Administrator on 10/21/24 at 1:59 P.M. revealed the facility corporate office submits the PBJ data. The Administrator verified the lack of PBJ submission data for the administrator. He indicated the absence of administrator data was not caught during review. This deficiency represents incidental findings of non-compliance investigated under Complaint Number OH00158350.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and interview, the facility failed to ensure infection control standards were followed regarding sanitary pericare technique. This affected one resident (#14) of three residents reviewed for infection control. Findings include: Observation on 10/23/24 at 1:45 P.M. of pericare for Resident #14 took place with State Tested Nurse Aides (STNA) #76 and #77. After both STNA's washed their hands and gloved, STNA #76 revealed the facility used moist washcloths to cleanse the resident. STNA #76 wiped the right and left groin from front to back, changing areas on the cloth and then dried with a towel. STNA #76 swiped down the front of the of the labia from front to back with a moist wash rag without spreading the residents' legs or separating the labia. She then dried from front to back down the front of the labia without separating the labia. STNA #77 rolled Resident #14 to her right side. The resident had a bowel movement. STNA #76 cleaned the bowel movement with wet washcloths from the rectal area toward the vagina/urethral opening. After cleaning the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents were treated with dignity and respect. This affected one (Resident #9) of three residents reviewed for dignity. The facility census was 55. Findings include: Review of the medical record for Resident #9 revealed an admission date of 05/15/24 with diagnoses including epilepsy, alcohol abuse, diabetes mellitus, chronic kidney disease, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment for Resident #9, dated 08/13/24, revealed the Brief Interview for Mental Status (BIMS) score of 13, which indicated the resident was cognitively intact. The assessment revealed there were no behaviors or rejection of care. The resident required staff assistance with activities of daily living (ADLs). Review of the Self-Reported Incident (SRI) #251341, revealed on 08/29/24, Resident #9 reported that earlier in the week, State-Tested Nursing Assistant (STNA) #300 came into his room and used profanity while directing him not to use his call light. During interview on 09/11/24 at 3:45 P.M., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on review of the medical record, review of the Self-Reported Incident (SRI), review of facility investigation, review of the facility policy, and interview with staff the facility failed to prevent misappropriation of medication for Resident #40 by a staff member. This affected one resident (#40) of three residents reviewed for medication. Findings include: Review of the medical record revealed Resident #40 was admitted to the facility on [DATE]. Diagnoses included chronic respiratory failure dependence on a ventilator, morbid obesity, dependent of oxygen, tracheostomy, congestive heart failure, diabetes, restless leg syndrome, obstructive and reflux uropathy, and disorders of the penis. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed Resident #40 had intact cognition. Review of the physician's order revealed Resident #40 had an order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-06-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview the facility failed to complete routine respiratory assessments for residents requiring continuous supplement oxygen and aerosolized respiratory medications. This affected two (Residents #61 and #47) of three residents reviewed for oxygen use. The facility identified 14 residents (Residents #3, #5, #6, #9, #22, #25, #28, #40, #43, #46, #47, #51, #54 and #58) currently on continuous supplemental oxygen therapy. Findings include: 1. Review of Resident #61's closed medical record revealed an admission date of 03/15/24 with diagnoses that included chronic obstructive pulmonary disease and diabetes mellitus. Upon admission the physician ordered Resident #61 supplemental oxygen at three liters per minutes (lpm) via nasal cannula continuously. Additional physician's orders on 03/16/24 revealed ipratropium bromide and albuterol solution (bronchodilator medication to improve breathing) 0.5-2.5 milligram (mg) per 3 milliliter (ml) three ml every four hours as needed by nebulizer. Review of the Medication Administration Record (MAR) revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility failed to ensure food was discarded and the kitchen was clean and sanitary. This had the potential to affect all 54 residents who received food from the kitchen. The facility census was 54. Findings include: Observation of the kitchen on 12/21/23 at 10:58 A.M. revealed there was a container of egg salad in the stand up refrigerator labeled made on 12/12/23 and to be used by 12/16/23. There was also a container labeled dill chip dip made on 12/14/23 but there was not a use by date on the label. There was an opened bag of pepperoni cubes that was not labeled with the opened or use by date. Observation of the kitchen floor revealed towels under the dishwasher, towels covered with a black substance were observed around the hot water tank, and dark substances and debris were under tables, equipment, and around the cove baseboard molding throughout the kitchen. Interview on 12/21/23 at 11:06 A.M. with [NAME] #104 verified there was food undated and the egg salad should have been discarded on 12/16/23. Interview on 12/21/23 at 12:55…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview with the resident's responsible party, and interview with staff, the facility failed to accommodate a resident's responsible parties request for a WanderGuard/elopement bracelet. This affected one (Resident #2) of three residents reviewed for accomodation of needs. The facility census was 54. Findings include: Review of the medical record revealed Resident #2 was admitted on [DATE] with diagnoses including type II diabetes mellitus, dementia, and anxiety disorder. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 was cognitively impaired. Review of the nursing progress note dated 11/06/23 at 4:00 P.M. revealed Resident #2 was admitted from a memory care facility. The power-of-attorney (POA) requested a WanderGuard/elopement bracelet be put on Resident #2. Review of the elopement evaluation dated 11/06/23 revealed Resident #2 was independent with mobility and was not at risk for elopement. There was no documentation to any follow up to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview with resident's representative, and interview with staff, the facility failed to notify the responsible party when Resident #2 eloped from the facility and for the new physician order for a WanderGuard bracelet for Resident #2. This affected one (Resident #2) out of three residents reviewed for notification of change. The facility censes was 54. Findings include: Review of the medical record revealed Resident #2 was admitted on [DATE] with diagnoses including type II diabetes mellitus, dementia, and anxiety disorder. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 was cognitively impaired. Review of the nursing progress note dated 11/30/23 at 9:49 A.M. revealed on 11/28/23, Resident #2 went out the sunroom door, walked across the parking lot and got into a car. There was no documentation the resident's responsible party was notified of Resident #2's elopement. Review of the physician order dated 11/29/23 revealed an order for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to safely store the resident's medications. This affected one (Resident #2) of three residents reviewed for medications. The facility census was 54. Findings include: Review of the medical record revealed Resident #2 was admitted on [DATE] with diagnoses including type II diabetes mellitus, dementia, and anxiety disorder. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 was cognitively impaired. Review of the nursing progress note dated 12/24/23 at 4:33 P.M. revealed while the nurse was doing morning rounds, the nurse discovered evening medications and another cup of medications sitting on Resident #2's bedside table. The medications were disposed of in the sharps container. Review of the medication administration record (MAR) for 12/23/23 revealed Resident #2 was ordered atorvastatin calcium (statin medication to treat high cholesterol) 10 milligram (mg), metformin (anti-diabetic) 500 mg, and acetaminophen (for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of video camera footage, and staff interview, the facility failed to ensure Resident #1's medical record had accurate documentation of times of resident fall, medication administration, and when Resident #1 was sent to the hospital. This affected one (Resident #1) of nine residents reviewed for medical records. The facility census was 54. Findings include: Review of the medical record revealed Resident #1 was admitted on [DATE]. Review of the fall investigation dated 12/15/23 at 9:40 A.M. revealed Resident #1 had a fall and denied any pain or injuries. Resident #1 had no visible injuries and was not transported to the hospital. The certified nurse practitioner was notified of the fall on 12/15/23 at 9:50 A.M. A nurse progress note dated 12/15/23 at 9:53 A.M. revealed Resident #1 was found lying on the floor. Resident #1 had attempted to self transfer and fell. There was no documentation Resident #1 was sent to the hospital on [DATE]. However, the nursing note dated 12/15/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of social media posting, review of billing statements, review of authorization forms, review of Medicaid forms, review of bank transactions, and interviews the facility failed to ensure accounting principles were followed. This affected one resident (#2) of four residents reviewed for billing. Findings included: Record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including cerebral infarction, epilepsy, depression, and anxiety. Review of Resident #2's Medicaid personal liability dated [DATE] to [DATE] revealed the resident personal liability was $1406.00. Review of Resident #2's ACH authorization agreement dated [DATE] revealed Resident #2's son (Resident #1) revealed the son gave the facility permission debit the resident's personal liability only every month. The debit may not exceed the resident liability amount. Review of Resident #2's bank transaction revealed on [DATE] the facility removed $9,042.39 from the resident's checking and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, review of social media posting, and policy review the facility failed to ensure phone calls were answered and voice messages were returned promptly. This had the potential to affect all 61 residents residing in the facility. Findings included: Interview on 08/14/23 at 9:00 A.M., with the Ombudsman confirmed there was concerns regarding the facility answering the phones and returning calls. On 07/28/23 the Ombudsman office called and left a voicemail regarding resident concerns with billing and the facility never returned the call until 08/09/23. Residents have voiced similar concerns. Interview on 08/14/23 at 9:18 A.M., with the Administrator confirmed the Ombudsman had called and left a voice message that was not returned promptly due to the facility currently doesn't have a business office manager. One of the staff from a sister facility has been helping in the business office twice a week and notified him last week of the Ombudsman call. Interview on 08/15/23 from 9:24 A.M. to 10:50 A.M., with anonymous family members (FM) #188 and #189 confirmed when they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of concern log, review of self-reported incidents, interviews, and policy review the facility failed to report an allegation of misappropriation. This affected one resident (#2) of three residents reviewed. Findings included: Record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including cerebral infarction, epilepsy, depression, and anxiety. Review of Resident #2's nurses progress note dated 07/20/23 revealed the resident's niece was present and concerned about the whereabouts of the resident's purse. This nurse (Licensed Practical Nurse (LPN) #144 and Director of Nursing (DON) updated her that the purse was with the resident when she had visited her son in the Assisting Living. The purse was bagged and left in his room due to bed bugs. Niece stated she would go find the purse in his room. Review of Resident #1's (Resident #2's son's) nursing progress notes revealed the resident was removed from his room on 06/23/23 and returned on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of a concern log, review of self-reported incidents, interviews, and policy review the facility failed to investigate an allegation of misappropriation. This affected one resident (#2) of three residents reviewed. Findings included: Record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including cerebral infarction, epilepsy, depression, and anxiety. Review of Resident #2's nurses progress note dated 07/20/23 revealed the resident's niece was present and concerned about whereabouts of the resident's purse. This nurse (Licensed Practical Nurse (LPN) #144 and Director of Nursing (DON) updated her that the purse was with the resident when she had visited her son in the Assisting Living. The purse was bagged and left in his room due to bed bugs. Niece stated she would go find the purse in his room. Review of Resident #1's (Resident #2's son) nursing progress notes revealed the resident was removed from his room on 06/23/23 and returned on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-21 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy and procedure review and interview the facility failed to complete comprehensive and ongoing respiratory assessments for residents who had a diagnosis of COVID-19 to ensure the residents were monitored for complications and/or respiratory problems. This affected seven residents (#47, #51, #60, #39, #27, #33 and #36) of 18 residents currently identified to be positive for COVID-19 in the facility. Findings include: 1. Review of the medical record revealed Resident #47 was admitted to the facility on [DATE] with diagnoses including COVID-19, acute kidney failure, atherosclerotic heart disease, diabetes, hypertension, and hypothyroidism. Further review revealed Resident #47 tested positive for COVID-19 on 07/15/22. Record review revealed no COVID-19 respiratory assessments had been completed for the resident. 2. Review of the medical record revealed Resident #51 was admitted to the facility on [DATE] with diagnoses including traumatic subdural hemorrhage, diabetes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure residents who required staff assistance with activities of daily living received timely and adequate assistance with dining and/or showers. This affected four residents (#38, #51, #63 and #224) of six residents reviewed for activities of daily living (ADL) care. Findings include: 1. Review of the medical record revealed Resident #51 was admitted to the facility on [DATE] with diagnoses including traumatic subdural hemorrhage, diabetes, hypertension, acute respiratory failure, disease of the pancreas, anxiety disorder, schizoaffective disorder, vascular dementia and vitamin D deficiency. Record review revealed the resident received Hospice services. Review of the plan of care, dated 05/02/22 revealed Resident #51 required assistance from the staff to meet ADL needs related to decreased mobility and impaired cognition. Interventions included to assist with eating. Review of the quarterly Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure a timely fall risk assessment was completed for Resident #60 following an unwitnessed fall to ensure individualized and appropriate fall risk interventions and monitoring were initiated. This affected one resident (#60) of three residents reviewed for falls. Findings include: Review of the medical record for Resident #60 revealed an admission date of 06/04/21 with diagnoses including muscle weakness, anxiety disorder, bipolar disorder and insomnia. Review of the fall risk assessment, dated 06/04/2021 revealed the resident was at moderate risk for falls. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/08/22 revealed the resident had intact cognition and was assessed to be independent for bed mobility, transfers and ambulation. Review of the plan of care, dated 08/18/22 revealed the resident was at risk for falls due to impaired gait, medications and pain. Interventions included educate to always use walker for ambulation, non-skid gripper socks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure a comprehensive bowel and bladder assessment was completed for Resident #50 to implement an individualized program to restore normal bowel and bladder function. This affected one resident (#50) of one resident reviewed for bowel and bladder function. Findings include: Review of Resident #50's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including COVID 19, protein calorie malnutrition, hypothyroidism depression and chronic obstructive pulmonary disease (COPD). Record review revealed no bowel and bladder assessment was completed on admission to identify the resident's toileting needs. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/28/22 revealed the resident's cognition was intact, she required staff supervision with set up help only for transfers and toilet use. The assessment revealed the resident was occasionally incontinent of urine and always incontinent of bowels with no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure nutritional interventions were initiated timely for Resident #45 and failed to ensure weekly weight monitoring was completed as recommended for Resident #45 and #59 to ensure the resident's nutritional needs were being met. This affected two residents (#45 and #59) of three residents reviewed for nutrition. Findings include: 1. Review of the medical record revealed Resident #45 was admitted to the facility on [DATE] with diagnoses including cerebral infarction, epilepsy, major depressive disorder, chronic obstructive pulmonary disease, hypertension and depression. A physician's order, dated 10/27/21 revealed an order for the nutritional supplement (oral pass) two times daily. Review of a weight change note, dated 06/13/22 at 11:13 A.M. revealed Resident #45's current body weight was 109.4 pound which reflected a significant weight loss in three months. The resident's body mass index was noted to be within normal range. The resident was on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure adequate and proper tracheostomy care was provided for Resident #28 to decrease the risk of infection. This affected one resident (#28) of one resident reviewed for tracheostomy care. Findings include: Review of Resident #28's medical record revealed an admission date of 10/03/20 with diagnoses including acute respiratory failure with hypoxia, chronic obstructive pulmonary disease, hypertension, anemia and dependence on respirator. Review of Resident #28's care plan, dated 07/11/22 revealed the resident was at risk for ineffective airway related to tracheostomy (trach) status and to provide trach care as ordered. On 08/31/22 at 7:41 A.M. Respiratory Therapist (RT) #55 was observed to complete trach care for Resident #28. RT #55 washed his hands and applied gloves. RT #55 then removed the ventilator from the resident and placed an oxygen collar over the resident's trach. He then obtained the resident's oxygen level with a pulse oximeter. With the same gloves, RT #55…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure adaptive equipment for meals were provided as ordered/planned for Resident #45 and Resident #59. This affected two residents (#45 and #59) of three residents reviewed for nutrition. Findings include: 1. 2. Review of the medical record revealed Resident #59 was admitted to the facility on [DATE] with diagnoses including bipolar disorder, osteoarthritis, anemia, major depressive disorder, anxiety disorder, diabetes, chronic obstructive pulmonary disease, heart failure, COVID-19, essential tremor and post-concussional syndrome. A physician order, dated 04/26/22 revealed an order for a no added sweets, regular texture diet with a two handled weighted cup for meals. Review of the weight change note, dated 7/28/22 at 3:33 P.M. revealed Resident #59 utilized a two-handled weighted cup at meals. Review of the MDS 3.0 assessment, dated 08/06/22 revealed Resident #59 had intact cognition, was independent with eating, had sustained a weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-04-17 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, survey result review and interview, the facility failed to ensure completed survey results were readily available for review. This affected all 52 residents residing within the facility. The facility census was 52.Findings include: On 03/30/26 at 10:15 A.M., observation revealed the Survey Result binder was located next to the reception area near the entrance doors labeled Survey Results Book.Review of the survey results in the Survey Results Book revealed no evidence of the complaint surveys completed 05/01/25 and 06/30/25. Both of the missing surveys had deficiencies issued. On 03/30/26 at 10:19 A.M., interview with the Director of Nursing verified the complaint surveys completed 05/01/25 and 06/30/25 were not in the Survey Results Book.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$193,787 in federal fines across 4 penalties. 1 Medicare payment denial on record.

  • $26,685 — penalty dated 2026-04-17
  • $26,685 — penalty dated 2026-04-17
  • $113,955 — penalty dated 2026-04-17
  • $26,462 — penalty dated 2023-12-28
  • Medicare payment denial — starting 2026-05-14 for 26 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to COUNTRY CLUB REHABILITATION CAMPUS — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 1 of 52.3-1.3 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 6 homes this chain runs (chain average 2.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HOLLAND, JOHNIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNF50%since 02/17/1976
HOLLAND-GRESCOCK, TERESAIndividualDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNFsince 05/01/2002
LIEBER, PAULIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
HARRIS, JANETIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2008

CMS files one row per role, so the 13 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.5M
Net patient revenuemost recent cost report
-22.0%
Operating marginrevenue minus expenses
$1.3M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 6%Other / private 25%

This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$362per resident / day
operating cost
$10,994per month
≈ monthly operating cost
$296per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365417. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next