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Country Club Retirement Center

1350 Yauger Road, Mount Vernon, OH 43050 · For profit - Limited Liability company · 76 certified beds · (740) 397-2350 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0568)3 actual-harm citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Oct 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 17% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7 Woodlake Trl · (740) 397-0108 · Call to confirm hours
Pharmacy
900 Coshocton Ave · (740) 397-5505 · Call to confirm hours
Grocery
Aldi0.7 mi
1545 Coshocton Ave · (855) 955-2534 · Call to confirm hours
Park
100 Sychar Rd · (740) 393-9501 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.3%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight8.3%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms2.2%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury9.2%3.2%3.3%worse
Long-stay residents whose ability to walk worsened1.8%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication22.0%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers7.8%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control29.3%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.6%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%75.6%79.4%better
Short-stay residents rehospitalized after admission21.0%24.9%22.6%typical
Short-stay residents with an outpatient ER visit10.8%12.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.351.731.67worse
Long-stay outpatient ER visits per 1,000 resident days3.361.801.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 156 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.1%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
73.2%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 73.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.1%CMS range 45.1–62.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.4–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge73.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 4.0–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
0.84
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.38
Total nurse hours/ resident / day
0.35
RN hoursweekends
45.5%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 76 beds and averages 70.2 residents a day — about 92% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.38 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.04 hrs/resident/day on weekends vs 3.52 on weekdays — 14% thinner on weekends. RN hours go from 0.66 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2024-05-16)
14
at the previous standard inspection (2023-04-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 13 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · Gcited before2024-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, review of emergency room records, review of the facility incident and accident logs, interview and facility policy review, the facility failed to develop and implement a comprehensive and individualized fall prevention program to prevent falls including a fall with major injury for Resident #60. Actual Harm occurred on 09/04/24 at 7:45 P.M. when Resident #60, who was identified as a high fall risk and experienced recent falls without individualized fall prevention interventions implemented to prevent further falls, climbed out of bed, unassisted and had to be lowered to the floor by State Tested Nursing Assistant (STNA) #222 when she became unsteady and began to fall. The resident denied pain on 09/04/24 and was assisted back to bed; however, on 09/05/24 at 8:29 A.M. an order was received for an immediate (STAT) x-ray of the right hip, pelvis, femur and knee due to complaints of increased pain. On 09/05/24 at 1:00 P.M. the facility was notified the resident had acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review and staff interview the facility failed to implement adequate skin risk interventions and treatment for Resident #5, who was cognitively impaired, at risk for pressure ulcer development and dependent on staff for turning and repositioning, to prevent the development of a pressure ulcer to the resident's left heel. Actual harm occurred on 05/21/23 when an order for skin prep was obtained for Resident #5's heels with no corresponding assessment or information related to why. On 05/24/23 the wound Certified Nurse Practitioner (CNP) assessed Resident #5 to have a Stage III (full-thickness loss of skin, in which adipose (fat) is visible in the ulcer. Slough and/or eschar may be visible) pressure ulcer to the left heel. However, treatment orders were not implemented until 05/31/23 (ten days after the ulcer was potentially first identified). This affected one resident (#5) of three residents reviewed for pressure ulcers. Facility census was 67. Finding include: Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2021-05-20 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of hospital records, review of a fall investigation, facility policy review and resident and staff interview the facility failed to provide timely and effective pain management for Resident #35 following a fall with injury. Actual harm occurred on 09/15/20 at 2:15 P.M. when Resident #35, who exhibited moderate cognitive impairment and required extensive staff assistance for activities of daily living, sustained a fall with verbalization of pain, guarding to the right hip and an inability to bear weight following the incident. The facility failed to provide effective pain management/pain medication to the resident following the incident or notify the physician of the pain level. The resident was assessed to have pain rated a seven out of 10 on a scale from one to ten with ten being the worst pain and did not consume dinner on 09/15/20. The resident was subsequently diagnosed with a displaced fracture to the right hip which required surgical intervention. The resident was transported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-14 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of pest control work orders and invoices, interviews and facility policy review, the facility failed to maintain a pest-free environment. This deficient practice had the potential to affect all 68 residents receiving food from the kitchen. The facility census was 68.Findings include:Review of the facility's maintenance work order request dated 11/22/25 revealed cockroaches were observed under the dishwasher machine by staff. Further review of the maintenance work order request revealed on 03/03/26 staff observed a large number of cockroaches scattering on the floor in the dishwashing room when the lights were turned on.Review of the facility's pest control service logs revealed extra insect treatments were completed in the kitchen and dishwasher room including spray and dust applications on the following dates: 11/18/25, 11/22/25, 12/01/25, 12/08/25, 12/24/25, 01/01/26, 01/08/26, 01/12/26, 01/15/26, 01/28/26, 02/13/26, 02/24/26, 03/09/26, 03/19/26, 03/21/26. There extra insect treatments were applied by the facility's maintenance staff.Review of the pest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THIS IS AN INCIDENCE OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of the facility Self-Reported Incident (SRI), staff interview, family interview and policy review, the facility failed to maintain a safe environment and provided adequate supervision to prevent Resident #10, who was cognitively impaired, from eloping from the facility without staff knowledge. This affected one (Resident #10) of three residents reviewed who were identified by the facility as having exit seeking and/or wandering behavior. The facility census was 65. Findings include: Review of the medical record for Resident #10 revealed an admission date of 12/23/24. Diagnoses included Wernicke's encephalopathy, with chronic alcohol use disorder, seizure disorder, history of urinary tract infection and hypertension. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 was mildly cognitively impaired with a Brief Interview for Mental Status (BIMS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-10-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of a facility Self-Reported Incident (SRI), facility investigation review, personnel file review, facility policy review and interview, the facility failed to ensure Resident #51 was free from an incident of staff to resident physical abuse when State Tested Nursing Assistant (STNA) #267 slapped the resident during the provision of care. This affected one resident (#51) of three residents reviewed for abuse. The facility census was 69. Findings Include: Review of the medical record for Resident #51 revealed an admission date of 06/28/23 with diagnoses including unspecified dementia, high blood pressure, asthma, and muscle weakness. Review of Resident #51's bladder and bowel incontinence care task documentation dated 08/30/24 to 09/30/24 revealed Resident #51 was always incontinent of bowel and bladder, there were no refusal marked for care attempted by staff. Review of the facility's Self-Reported Incident (SRI) Tracking Number 251637 dated 09/07/24 revealed on 09/07/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THIS IS AN INCIDENCE OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on review of a facility Self-Reported Incident (SRI), facility investigation review, medical record review, staff interviews, and facility policy review the facility failed to prevent misappropriation of resident narcotic medication. This affected one resident (Resident #12) of three residents reviewed for abuse The facility census was 69. Findings Include: Review of the medical record for Resident #12 revealed an admission date of 04/26/24 with diagnoses including rheumatoid arthritis (RA), osteoporosis, gastric ulcer, and restless leg syndrome. Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #12 required assistance from staff for activities of daily living (ADL) tasks including medication administration. The resident was cognitively intact. Review of the physician orders for Resident #12 revealed an order dated 06/27/24 for narcotic as needed pain medication, Percocet Oral Tablet 10-325…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2024-05-16 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy review, the facility failed to ensure food was served at a palliative and warm food temperature. The deficient practice had the potential to affect all residents who received meals from the kitchen. The census was 60. Findings include: Interview on 05/13/24 at 10:32 A.M. with Resident #35 revealed sometimes the food was not very warm. Observation on 05/13/24 at 12:16 P.M. of the first lunch dining service revealed trays were being passed out of an open-air cart. Observation of the tray line was made on 05/14/24 at 10:46 A.M. with Dietary Supervisor #24 and Dietary Assistant Manager #16. The lunch menu consisted of corn, Spanish rice, and tacos. A test tray was requested on 05/14/24 at 11:52 A.M. with Dietary Supervisor #24 and Dietary Assistant Manager #16. Dietary Assistant Manager #16 started taking temperatures of the food being placed on the test tray. Dietary Assistant Manager #16 confirmed the corn measured 139 degrees Fahrenheit, Spanish rice 142 degrees Fahrenheit, and the tacos were 160 degrees Fahrenheit on the test tray.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-16 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide Resident #12, #22, #28, #30, and #43, who were dependednt on staff for care, with scheduled bathing. This affected five residents (#12, #22, #28 #30, and #43) out of six residents reviewed for activities of daily living (ADL). The facility census was 60. Findings include: 1. Resident #12 was admitted on [DATE] and readmitted on [DATE] with diagnoses including type II diabetes, heart failure, polyneuropathy, and chronic kidney disease. Review of the plan of care dated 10/13/23 revealed Resident #12 required assistance from staff to meet ADL needs. Interventions included assisting Resident #12 with bathing as needed and per Resident#12's requests. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #12's Brief Interview Mental Status (BIMS) score was 12 of 15, which indicated cognitive impairment. Resident #12 required substantial/maximal assistance for bathing. Review of electronic documentation by State…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility policy review, this facility failed to ensure enhanced barrier precautions were implemented in a timely manner for Residents #50 #34, #58, #265, #35, and #119, who were noted to have indwelling medical devices. This affected six residents (#50 #34, #58, #265, #35, and #119) of the six residents reviewed for infection control. The facility census was 60. Findings include: Observation completed 05/13/24 from 8:00 A.M. through 4:30 P.M. of multiple residents revealed five residents (#50, #58, #265, #35, and #119) who were noted to have indwelling Foley catheters for bladder function and one (#34) was noted to have peritoneal dialysis site that required treatment care. All six residents did not have enhanced barrier precautions in place during this time. Interview on 05/15/24 12:48 P.M. with Cooperate Nurse #100 revealed education for enhanced barrier precautions was completed in April 2024. The official roll-out date was postponed until supplies became available. Cooperate Nurse #100 claimed the facility's commonly used supply…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to have the correct advance directives in Resident #22's medical record. This affected one resident (#22) out of three reviewed for advance directives. This had the potential to affect all 60 residents. The facility census was 60. Findings include: Review of the medical record revealed Resident #22 was admitted on [DATE] with diagnoses including dementia, hypertension, mood disorder, and anxiety disorder. Review of the scanned documents in the electronic medical record revealed on 06/15/23 Resident #22's advance directives were documented as a full code (all resuscitation procedures to be performed to keep a resident alive if their heart stops beating or their breathing stops). Review of the scanned documents in the electronic medical record revealed on 09/15/23 an order was signed to change Resident #22's code status to Do Not Resuscitate Comfort Care (DNRCC)-Arrest (can receive standard medical care until they experience a cardiac or respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, self-reported incident (SRI) review, facility policy review, and interviews, the facility failed to protect Resident #4 from staff-to-resident physical abuse and Resident #17 from staff-to-resident verbal abuse. This affected two residents (#4 and #17) out of two residents reviewed for abuse. This had the potential to affect all 60 residents. The facility census was 60. Findings include: 1. Review of the medical record revealed Resident #4 was admitted on [DATE] with diagnoses including dementia without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, and depression. Review of the plan of care dated 05/13/22 revealed Resident #4 required assistance from staff for activities of daily living. Interventions included to assist with toileting as needed. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 had a Brief Interview Mental Status (BIMS) score of one out of 15 which indicated severe cognitive impairment. Resident #4 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of the self-report incidents (SRI), and facility policy review, the facility failed to report an allegation of staff-to-resident verbal abuse against Resident #47 to the state agency as required. This affected one resident (#47) of two residents reviewed for abuse. The facility census was 60. Findings include: Review of medical record for Resident #17 revealed admission date of 09/08/23 with diagnoses including polyneuropathy, unspecified fracture of lower end of left tibia, and morbid obesity. Review of the most recent quarterly MDS assessment dated [DATE] revealed Resident #17 was cognitively intact and required setup/clean up assistance for eating, oral hygiene, upper body dressing, personal hygiene, and rolling left and right. Interview on 05/14/24 at 1:31 P.M. at the Resident Council meeting revealed Resident #17 stated she was threatened with bodily harm by an aide. Interview on 05/15/24 at 12:49 P.M. with Resident #17 revealed she left the facility with a bone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2024-05-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, self-reported incident (SRI) review, facility policy review, and interviews, the facility failed to thoroughly investigate allegations of abuse for Residents #4 and #17. This affected two residents (#4 and #17) out of two residents reviewed for abuse. This had the potential to affect all 60 residents. The facility census was 60. Findings include: 1. Review of the medical record revealed Resident #4 was admitted on [DATE] with diagnoses including dementia without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, and depression. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 had a Brief Interview Mental Status (BIMS) score of one out of 15 which indicated severe cognitive impairment. Resident #4 was dependent on staff for toileting. Review of SRI #246175 dated 04/09/24 revealed on 04/09/24 at approximately 7:20 P.M. State Tested Nursing Assistant (STNA) #5 notified the Director of Nursing (DON) that STNA #102 slapped the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, Hospice agreement review, and interview the facility failed to follow the bowel policy for Residents #22 and #39. This affected two residents (#22 and #39) out of five residents reviewed for unnecessary medications. The facility also failed to ensure Hospice communication was onsite for Resident #9. This affected one resident (#9) out of one resident reviewed for Hospice. The facility census was 60. Findings include: 1. Review of the medical record revealed Resident #22 was admitted on [DATE] with diagnoses including dementia, mood disorder, and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22's Brief Interview Mental Status (BIMS) score was 11 of 15, which indicated cognitive impairment. Resident #22 was always continent of bowel. Review of the bowel documentation in the electronic medical record revealed Resident #22 did not have a bowel movement on 05/06/24, 05/07/24, 05/08/24, 05/09/24, 05/10/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review, and interview the facility failed to comprehensively assess and provide adequate interventions and treatment for Resident #31. Resident #31 developed a stage III (full-thickness loss of skin, in which adipose (fat) is visible in the ulcer. Slough and/or eschar may be visible) pressure ulcer and stage II (partial-thickness skin loss involving the epidermis and dermis) pressure ulcer to buttocks. This affected one resident (#31) out of one resident reviewed for pressure ulcers. The facility census was 60. Findings include: Review of the medical record revealed Resident #31 was admitted on [DATE] and expired on [DATE] with diagnoses including type II diabetes, convulsions, history of traumatic brain injury, Parkinson's disease, and chronic kidney disease. Review of the plan of care dated [DATE] revealed Resident #31 had open areas to the right toe, an abrasion to the left lower leg, and areas to the right and left buttock. Interventions dated [DATE] and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to offer an alternative meal choice or nutritional shake for Resident #42 when less than 50% of the meal was consumed. This affected one resident (#42) of the two residents reviewed for nutritional support. The facility census was 60. Findings include: Review of the medical record for Resident #42 revealed an admission date of 11/02/22. Diagnoses included dementia, muscle weakness, and venous insufficiency. Review of Resident #42's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of seven of 15, indicating severely impaired cognition for daily decision-making abilities. Resident #42 was noted to require supervision or touching assistance by staff for eating and was noted to be 66 inches tall and weighed 146 pounds with a noted weight loss. Review of Resident #42's orders revealed a diet order for a regular diet with regular textured food and thin consistency liquids. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to ensure dialysis communication forms were completed post dialysis treatment and returned to the facility for Resident #267. This affected one resident (#267) of one resident reviewed for dialysis treatment. The facility census was 60. Findings include: Review of the medical record for Resident # 267 revealed an admission date of 04/27/24. Diagnoses included acute kidney failure, dependence on renal dialysis, and hypertension. Review of Resident #267's admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 of 15, indicating intact cognition for daily decision-making abilities. Review of the plan of care dated 05/06/24 revealed Resident #267 required dialysis related to renal failure. Interventions included encouraging the resident to attend scheduled dialysis appointments, monitoring labs, monitoring for peripheral edema, depression, infection, renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, pharmacy recommendation review, and staff interview, the facility to address pharmacy recommendations in a timely manner for Residents #22 and #32. This affected two residents (#22 and #32) of five residents reviewed for pharmacy recommendations. The facility census was 60. Findings include: 1. Review of the medical record for Resident #32 revealed an admission date of 12/12/23. Diagnoses included anxiety, heart disease, and fracture of the left arm. Review of Resident #32's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 of 15, indicating intact cognition for daily decision-making abilities. Resident #32 was noted to receive antianxiety medication daily. Review of the plan of care dated 11/09/23 revealed Resident #32 had the potential for feelings of sadness, emptiness, anxiety, depression. Interventions included discussing feelings, encouraging loved ones to visit, providing one-on-one care, emotional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, review of resident fund statements, review of withdrawal transaction report, review of check, review of receipts, policy review and interview the facility failed to ensure accounting principles were followed for resident funds. This affected one (Resident #68) of one resident reviewed for misappropriation. Findings included: Closed record review revealed Resident #68 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including anxiety, bipolar, and cerebral infarction. The resident's primary insurance was Medicaid and secondary was Medicare part B. Review of Resident #68's resident fund statement dated 07/01/23 to 09/29/23 revealed on 08/15/23 $2,500.00 was debited for spend down. Review of Resident #68's withdrawal transaction report dated 11/22/23 revealed $2,500.00 was withdrawn from Resident #68's account. Review of check #002225 dated 11/22/23 revealed a check was made out to the Administrator for the amount of$2,500.00. The memo…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, review of the self-reported incident (SRI), review of the police report, policy review, and interview the facility failed to ensure resident's money was not misappropriated. This affected one (Resident #68) of one review for misappropriation. Findings included: Closed record review revealed Resident #68 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including anxiety, bipolar, and cerebral infarction. The resident's primary insurance was Medicaid and secondary was Medicare part B. Review of Resident #68's resident fund statement dated 07/01/23 to 09/29/23 revealed on 08/15/23 $2500.00 was debited for spend down. Review of Resident #68's withdrawal transaction report dated 11/22/23 revealed $2,500.00 was withdrawn from Resident #68's account. Review of check #002225 dated 11/22/23 revealed a check was made out to the Administrator for $2,500.00. The memo indicated cash for resident spend down. Review of a Walmart receipt dated 11/27/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, review of the self-reported incident (SRI), review of the police report, policy review, and interview the facility failed to thoroughly investigate misappropriated funds. This affected one (Resident #68) of one review for misappropriation. Findings included: Closed record review revealed Resident #68 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including anxiety, bipolar, and cerebral infarction. The resident primary insurance was Medicaid and secondary was Medicare part B. Review of Resident #68's resident fund statement dated 07/01/23 to 09/29/23 revealed on 08/15/23 $2500.00 was debited for spend down. Review of Resident #68's withdrawal transaction report dated 11/22/23 revealed $2,500.00 was withdrawal from Resident #68's account. Review of check #002225 dated 11/22/23 revealed a check was made out to the Administrator for $2,500.00. The memo indicated cash for resident spend down. Review of a Walmart receipt dated 11/27/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interviews, resident interviews, review of SANI-CLOTH instructions, and policy review the facility failed to ensure the glucometer used to complete finger stick blood sugar (FSBS) testing was cleansed properly. This had the potential to affect three residents (#70, #90, and #100) who utilized the same glucometer. In addition, the facility failed to ensure ice used for ice pass was free of contamination. This had the potential to affect all 63 residing in the facility. Findings Include: 1. Observation of Licensed Practical Nurse (LPN) # 240 on 11/07/23 at 7:38 A.M. performing a FSBS test on Resident #90, revealed the LPN took the glucometer, test strip container, lancet and alcohol prep pad into the resident's room and laid the items directly on the blanket on top of the resident's bed. The nurse completed hand hygiene and donned gloves. The nurse told the resident she was going to check his sugar and preceded to get a test strip out of the test strip container, pick up the glucometer from the bed, place the test strip in the glucometer,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and manufacturer instruction review the facility failed to administer insulin via an insulin pen according to the manufacturer's guidelines. This affected one resident (#100) of one resident observed for insulin injection. The facility census was 63. Findings include: Review of Resident #100's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including type two diabetes, atrial fibrillation, and noncompliance with medical treatment. Review of Resident #100's physician orders revealed the resident an order dated 11/04/23 for Novolin N flex pen inject 30 units twice daily and finger stick blood sugar (FSBS) testing as needed dated 09/28/23. Review of Resident #100's November 2023, medication administration record (MAR) revealed the resident routinely received his Novolin N injection and had not required as needed FSBS testing during the month. Observation of Licensed Practical Nurse (LPN) #240 providing medication to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-07 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interviews, and resident interviews the facility failed to ensure residents received diet items as ordered. This affected two residents (#10 and #30) of three residents reviewed for therapeutic diets. The facility census was 63. Findings include: 1. Review of Resident #10's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease and type two diabetes with neuropathy. Resident #10's diet was reduced concentrated sweets diet. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 was cognitively intact and required limited assistance with personal hygiene but was independent with all other activities of daily living. Observation of Resident #10's breakfast meal tray on 11/07/23 at 8:35 A.M. revealed the tray contained the following food items: two slices of toast, mandarin oranges, yogurt, sausage gravy, and a biscuit. Review of Resident #10's meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and facility policy review the facility failed to ensure safe and proper storge of food items in the dry storage, refrigerator, and freezer. This had the potential to affect all residents, as all residents receive food from the kitchen. The facility also failed to ensure proper handwashing by staff while passing meal trays to resident rooms. This affected five residents (#7, #34, #50, #59, and #120) observed to be affected during the tray passing observation. The facility census was 70. Findings include: 1. Observation and interview on 04/17/23 at 6:50 P.M. with Kitchen Staff #71 confirmed the following findings of food storage: Refrigerator Cups of milk were covered and undated. A water pitcher was left uncovered. Freezer An opened bag of French fries was found updated. A second bag of French fries was left open to air and undated. An opened bag of tater tots was found undated. Observation and interview on 04/17/23 at 9:10 P.M. with Dietary Manager #16 confirmed the following findings of food storage: Refrigerator A pie did not have a label…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, resident interviews, record review, and facility policy review the facility failed to maintain a clean and sanitary environment. This affected two residents (#35 and #56) and had the potential to affect 17 additional residents (#4, #10, #16, #21, #22, #23, #25, #28, #37, #40, #49, #51, #52, #53, #55, #58, and #221) in the affected hallway. The facility census was 70. Findings include: 1. Review of the medical record for Resident #35 revealed an admission date of 12/21/22. Diagnoses included scapula fracture, lack of coordination, chronic pulmonary disease, edema, and muscle weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was cognitively intact and required no assistance with toileting. Observation on 04/17/23 at 8:20 P.M. revealed Resident #35 had a dirty toilet with diarrhea splattered on the seat and bowl. Resident #35 also had a pile of dirty linens on the floor that he reported were there from having an accident in his bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the medical record revealed Resident #54 was admitted to the facility on [DATE] with diagnoses including displaced fracture of the right femur, atrial fibrillation, benign prostatic hyperplasia, diabetes, hyperlipidemia, Stage IV sacral pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle. Slough may be present on some parts of the wound bed. Often include undermining and tunneling), hypothyroidism, and hypertension. Review of the five-day MDS assessment dated [DATE] revealed Resident #54 had intact cognition and a Stage IV pressure ulcer present upon admission. Review of the April 2023 physician's orders revealed Resident #54 had an order dated 04/20/23 for a sacrum wound negative pressure wound vacuum therapy continuously at 125 millimeters of mercury (mmHg) with white foam and black foam. It was to be changed three times weekly on Tuesday, Thursday, and Sunday. Observation on 04/20/23 at 12:00 P.M. revealed Licensed Practical Nurse (LPN) # 20 and LPN #48 provided wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-20 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview the failed to ensure the advance directives and plan of care were accurate in the medical record for Resident #18. This affected one resident (#18) of 24 medical records reviewed. The facility census was 70. Findings include: Review of Resident #18's medical record revealed she was admitted to the facility on [DATE] with diagnoses including diabetes, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), Stage III chronic kidney disease, atrial fibrillation, depression, and high blood pressure. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 required limited assistance of one staff member for bed mobility, transfers, dressing, and toilet use and supervision with set-up help only for personal hygiene. Review of the Physician Orders for 04/23 revealed Resident #18 had a code status of Do Not Resuscitate-Comfort Care (DNR-CC). Further documentation in the medical record revealed a Full Code form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview with staff, and review of the facility policy the facility failed to provide resident privacy for Residents #54 and #271 when staff failed to knock before entering the room. This affected two residents (#54 and #271) of two reviewed for privacy. The facility census was 70. Findings included: 1. Review of the medical record revealed Resident #54 was admitted to the facility on [DATE] with diagnoses including displaced fracture of the right femur, atrial fibrillation, benign prostatic hyperplasia, diabetes, hyperlipidemia, Stage IV sacral pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle. Slough may be present on some parts of the wound bed. Often includes undermining and tunneling.), hypothyroidism, and hypertension. Observation on 02/20/23 at 12:16 P.M. Hospitality Aide #25 opened the door and walked into the room of Resident #54 with his lunch tray without knocking while the nurses were performing his wound care. She apologized and went right back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and review of the Department of Medicaid informational slide presentation titled PASRR - What Nursing Facility Needs to Know the facility failed to update Preadmission Screening and Resident Review (PASRR) with new mental illness diagnoses. This deficient practice affected three residents (#5, #43, and #33) out of three residents reviewed for PASRR requirements. The facility census was 70. Findings include: 1. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with admitting diagnoses of unspecified dementia and anxiety disorder. Review of Resident #5's medical record revealed medical diagnoses were updated on 05/22/19 with unspecified psychosis diagnoses and updated again on 01/01/22 with unspecified depression diagnoses. Review of Resident #5's initial PASRR dated 05/01/15 revealed in section D for medical diagnoses, anxiety was marked for mental illness. Review of Resident #5's medical record revealed no updated PASRR reflecting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure Resident #18 had a care plan developed for the use of oxygen. This affected one resident (#18) of 23 residents reviewed for care plans. The facility census was 70. Findings include: Review of the medical record revealed Resident #18 was admitted to the facility on [DATE] with diagnoses including diabetes, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), Stage III chronic kidney disease, atrial fibrillation, depression, and high blood pressure. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 required limited assistance of one staff member for bed mobility, transfers, dressing, and toilet use and supervision with set-up help only for personal hygiene. Review of the physician's order dated 08/17/22 revealed an order for oxygen at two liters per minute via nasal cannula continuous. Review of the medical record revealed no documented evidence of a care plan for the use of oxygen.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure neurological checks were completed for Resident #56 after a fall with a head injury. This affected one resident (#56) of five residents reviewed for falls. The facility census was 70. Findings include: Review of the medical record for Resident #56 revealed an admission date of 11/18/22. Diagnoses included wedge compression fracture, muscle weakness, cognitive communication deficit and heart failure. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #56 was cognitively intact and required no assistance with bed mobility or transferring. Review of the fall investigation dated 02/10/23 revealed another resident had wandered into Resident #56's room, and Resident #56 began escorting the other resident out of her room. Staff observed this and assisted the other resident in leaving. Resident #56 reached back to her wheelchair and fell. Resident #56 was observed to have a skin tear to her right elbow and a bump to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, record review, and facility policy review the facility failed to ensure fall interventions were implemented for two residents (#42 and #56) and failed to initiate a new fall prevention intervention for Resident #56 after a fall. This affected two residents (#42 and #56) of five residents reviewed for falls. The facility census was 70. Findings include: 1. Review of the medical record for the Resident #42 revealed an admission date of 02/16/23 with diagnoses including Parkinson's disease, and weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #42 was cognitively intact and required extensive assistance of two staff members for transfers and bed mobility. Review of the baseline care plan dated 02/16/23 revealed Resident was at risk for falls due to having recent falls within the previous year with an intervention to keep the call light within reach. Review of the progress notes dated 03/06/23 revealed Resident #42 was found…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, review of the continuous positive airway pressure (CPAP) cleaning instructions, and facility policy review the facility failed to ensure respiratory equipment was dated and maintained in a clean and sanitary manner for Residents #18, #29, and #36. This affected three residents (#18, #29 and #36) of 13 residents who received oxygen/respiratory therapy. The facility census was 70. Findings include: 1. Review of the medical record revealed Resident #18 was admitted to the facility on [DATE] with diagnoses including diabetes, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), Stage III chronic kidney disease, atrial fibrillation, depression, and hypertension. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 required limited assistance of one staff member for bed mobility, transfers, dressing, and toilet use and supervision with set-up help only for personal hygiene. Observation on 04/18/23 at 9:05 A.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facility policy the facility failed to ensure laboratory tests ordered by the physician were completed. This affected one resident (#19) of five residents reviewed for unnecessary medications. The facility census was 70. Findings include: Review of the medical record revealed Resident #19 was admitted to the facility on [DATE] with diagnoses including dementia, chronic obstructive pulmonary disease (COPD), diabetes, depression, and insomnia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #19's cognition is moderately impaired. She required extensive assistance from one staff member for bed mobility, dressing, toilet use, and personal hygiene and extensive assistance with two or more staff for transfers. Review of the physician's orders revealed an order for a complete blood count (CBC) every month. Review of the completed laboratory results revealed the CBC was not completed for July 2022. On 04/20/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure timely dental services for Resident #18. This affected one resident (#18) of two residents reviewed for dental services. The facility census was 70. Findings include: Review of the medical record revealed Resident #18 was admitted to the facility on [DATE] with diagnoses including diabetes, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), Stage III chronic kidney disease, atrial fibrillation, depression, and hypertension. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 required limited assistance of one staff member for bed mobility, transfers, dressing, and toilet use and supervision with set up help only for personal hygiene. Observation on 04/18/23 10:15 A.M. revealed Resident #18 had lower teeth missing teeth. Resident #18 stated, I need them to be taken care of. Review of the plan of care dated 02/23/22 revealed Resident #18 was at risk for oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-20 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to provide Residents #14 and #21 all items on the specified diet menu. This affected two residents (#14 and #21) of two residents reviewed for pureed diets. The facility census was 70. Findings include: 1. Review of the medical record for Resident #21 revealed an admission date of 09/17/20 with diagnoses including Alzheimer's disease and weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #21 was cognitively impaired and required set up assistance for eating. Review of the plan of care dated 03/29/23 revealed Resident #21 was at risk for altered nutrition related to Alzheimer's disease. Interventions included providing diet as ordered, encouraging intake, and providing supplements as ordered. Review of the physician's orders dated 02/07/23 revealed orders for a regular diet with pureed texture and thin liquids. 2. Review of the medical record for the Resident #14 revealed an admission date of 04/16/20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-20 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, review of recipe instructions, and review of the facility policy the facility failed to make pureed food according to the recipe to ensure high nutritional value. This affected two residents (#14 and #21) of two residents who were on a pureed diet. The facility census was 70. Finding include 1. Review of the medical record for Resident #21 revealed an admission date of 09/17/20 with diagnoses including Alzheimer's disease and weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #21 was cognitively impaired and required set up assistance for eating. Review of the plan of care dated 03/29/23 revealed Resident #21 was at risk for altered nutrition related to Alzheimer's disease. Interventions included providing diet as ordered, encouraging intake, and providing supplements as ordered. Review of the physician's orders dated 02/07/23 revealed orders for a regular diet with pureed texture and thin liquids. 2. Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of a facility investigation and staff interview the facility failed to provide the necessary services to prevent Resident #4 from ingesting liquid cleaning solution used for perineal care. This affected one resident (#4) of six residents reviewed for accidents. Findings include: Review of the medical record for Resident #4 revealed an admission date of 04/06/19 with diagnoses including Alzheimer's disease, anxiety, anemia, depression, and cognitive communication deficit. Review of the Minimum Data Set (MDS) 3.0 assessment, with an assessment reference date of 02/03/21 revealed the resident had a Brief Interview of Mental Status (BIMS) of 01 indicating severe cognitive impairment. The assessment revealed the resident required extensive assistance from one staff for bed mobility, toilet use and personal hygiene, extensive assistance from one staff for transfers and limited assistance from one staff for locomotion on the unit via wheelchair. The assessment revealed the resident had no behaviors. Review of a nursing progress note, dated 02/02/21 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of Centers for Disease Control and Prevention (CDC) guidance, review of facility policy and staff interview the facility failed to maintain adequate infection control practices during incontinence care for Resident #46 and during personal care for Resident #21 to prevent the spread of infection. This affected one resident (#46) of one resident observed for incontinence care and one resident (#21) of three residents reviewed for isolation precautions. Findings include: 1. Review of the medical record for Resident #46 revealed an admission date of 3/07/19 with diagnoses including Parkinson's disease, muscle weakness, benign prostatic hyperplasia (BPH), abnormal posture, and urine retention. Review of the plan of care, dated 03/14/19 revealed the resident was incontinent of bladder related to impaired mobility and diagnoses of BPH and urine retention with interventions to assist to the bathroom per resident request and toileting program, encourage fluids, assist with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-04-14 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post updated daily nursing staff form. This deficient practice had the potential to affect all 68 residents residing at the facility. Findings include:An observation on 04/14/26 at 7:50 A.M. revealed in a plastic stand-up frame at the main nurse's desk was the completed facility's daily nursing staff form with the date noted as 04/10/26.An interview on 04/14/26 at 7:55 A.M. with the Administrator confirmed the daily nursing staff form had not been updated since 04/10/26. The Administrator stated the nurse is to update that form daily; it just hadn't gotten changed yet this morning.An interview on 04/14/26 at 1:32 P.M. with the Director of Nursing (DON) revealed the DON is responsible for updating the daily nursing staff form each morning. The DON stated, I have been covering nursing shifts and just hadn't updated the form.This deficiency is an incidental finding identified during the complaint investigation.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to COUNTRY CLUB REHABILITATION CAMPUS — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.0≈ chain avg
Quality measures 4 of 54.4-0.4 vs chain
The other 6 homes this chain runs (chain average 2.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HOLLAND GROUP II, LTDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF15%since 01/01/2008
HOLLAND, JOHNIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF43%since 01/23/2012
HARRIS, JANETIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2008
HOLLAND-GRESCOCK, TERESAIndividualADP OF THE SNFsince 11/07/2024

CMS files one row per role, so the 8 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.6M
Net patient revenuemost recent cost report
-9.6%
Operating marginrevenue minus expenses
$1.4M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 51%Medicare 16%Other / private 33%

This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$357per resident / day
operating cost
$10,838per month
≈ monthly operating cost
$325per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365815. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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