No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Green Country Care Center

3601 North Columbia, Tulsa, OK 74110 · For profit - Corporation · 114 certified beds · (918) 428-3600 Medicare & Medicaid certified

Call the home — (918) 428-3600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$8,281 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,281 in federal fines (most recent 2026-03-20)
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Urgent care / clinic
5003 N Peoria Ave · (539) 424-5943 · Call to confirm hours
Pharmacy
4338 N Peoria Ave · (539) 867-2449 · Call to confirm hours
Grocery
2021 N Atlanta Ave · (918) 990-6263 · Call to confirm hours
Place of worship
3427 N Birmingham Ave

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.9%13.6%15.4%typical
Long-stay residents who lose too much weight4.0%3.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%2.8%2.0%better
Long-stay residents with depressive symptoms0.0%3.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.0%4.7%3.3%better
Long-stay residents whose ability to walk worsened14.7%13.7%16.1%typical
Long-stay residents on antianxiety or hypnotic medication25.3%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine84.4%94.6%95.3%worse
Long-stay residents with pressure ulcers1.8%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control18.5%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table41.9%17.5%17.1%worse
Long-stay hospitalizations per 1,000 resident days1.912.311.67worse
Long-stay outpatient ER visits per 1,000 resident days3.412.961.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.19U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.11
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.71
Aide hours/ resident / day
3.69
Total nurse hours/ resident / day
0.10
RN hoursweekends
33.3%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 114 beds and averages 76.7 residents a day — about 67% occupied, or roughly 37 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.11 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.71 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.87 hrs/resident/day on weekends vs 3.62 on weekdays — about the same on weekends as weekdays. RN hours go from 0.12 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 33% is below the national median of 45%. 4 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2024-11-15)
12
at the previous standard inspection (2023-09-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 11 most serious are shown; the remaining 16 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A past noncompliance Immediate Jeopardy (IJ) situation was determined to exist effective 03/10/26 at 4:00 a.m. related to the facility's failure to ensure a resident with moderately impaired cognition and history of elopement did not elope unnoticed from the facility.On 03/19/26, the Oklahoma State Department of Health verified the existence of the past noncompliance IJ related to the facility's failure to prevent a resident's elopement.The past noncompliance IJ was removed effective 03/10/26 at 1:30 p.m., when the facility had put the following measures in place to prevent recurrence.a. On 03/10/26 the administrator contacted the QAPI committee members and created a performance improvement plan which included continued inspections of points of possible egress from the facility, staff education on elopement was initiated, continued 1:1 monitoring of Res #1 until discontinued by their physician, and ongoing monitoring of elopement prevention procedures by the administration and QAPI committee.b. On 03/10/26 the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-03-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident or their legal representative received education regarding the benefits and potential side effects of the influenza immunization and obtain consent before administering the immunization for 1 (#4) of 3 sampled residents reviewed for immunizations. The administrator identified 74 residents resided in the facility Findings: A facility policy titled Vaccination of Residents, revised 08/2016, read in part, Prior to receiving vaccinations the resident or legal representative will be provided information and education regarding the benefits and potential side effects of the vaccination .The residents legal representative may refuse vaccines for any reasons. Resident #4 was admitted on [DATE] with diagnoses which included dementia and anxiety. An annual MDS assessment, dated 01/24/25, showed the resident's cognition was severely impaired with a brief interview for mental status score of 99. A review of Resident #4's profile sheet showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-15 · tag F0574 — pattern
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide access to notifications of resident rights, ombudsman contact information, and state agency contact information. The administrator identified 76 residents resided in the facility. Findings: On 11/13/24 at 10:41 a.m., the five residents who attended the resident council meeting stated they did not know where to find the phone number to contact the ombudsman, did not know where the resident rights were posted, or how to contact OSDH to register a complaint or concern. Immediately following the resident council meeting, the notices were observed to be posted in the locked vestibule by the facility front door, and inside the nurses' station along the far wall. The locked vestibule was not accessible by the residents. The notices inside the nurses' station were not readable from the hallway. On 11/13/24 at 11:41 a.m., the administrator stated the ombudsman's phone number, resident rights, and state department phone numbers were posted in the vestibule and by the back nurses' station. The administrator stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide information to formulate an advance directive for three (#22, 66, and #71) of three sampled residents who were reviewed for advance directives. The administrator identified 75 residents who resided in the facility. Findings: The Advance Directives policy, dated December 2016, read in part, Upon admission, the resident will be provided with written information concerning the right .to formulate an advance directive if he or she chooses to do so .the information may be provided to the resident's legal representative .The Interdisciplinary Team will review annually with the resident his or her advance directives to ensure that such directives are still the wishes of the resident. 1. Resident #22 was admitted to the facility on [DATE]. No acknowledgement form for an advance directive was in the resident's electronic record. 2. Resident #71 was admitted to the facility on [DATE]. No acknowledgement form for an advance directive was in the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure advance beneficiary notices had been provided for two (#22 and #47) of three sampled residents reviewed for beneficiary notices. The Entrance Conference Worksheet documented ten residents who remained in the facility with skilled days remaining in the past six months. Findings: 1. Resident #22 had diagnoses which included dementia. The SNF Beneficiary Notification Review form, completed by the facility, documented the resident's last covered day of Part A services was 06/13/24, the facility initiated the discharge from skilled services, and an ABN had not been provided. The undated NOMNC, provided by the facility, documented the resident/resident representative had been notified of the change in services on 06/12/24. Review of the electronic clinical record revealed the resident remained in the facility long term care after skilled services had ended. 2. Resident #47 had diagnoses which included dementia. The SNF Beneficiary Notification Review form, completed by the facility, documented the resident's last covered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure assessments were encoded and transmitted for one (#128) of one sampled resident reviewed for assessments. The administrator identified 76 residents who resided in the facility. Findings: Resident #128 had diagnoses which included dementia. A discharge return anticipated assessment, dated 09/10/24, documented the resident had discharged from the facility. A progress note, dated 09/11/24, documented the resident had returned from the hospital. Review of the assessments in the electronic clinical record did not reveal an entry assessment had been completed upon the resident's readmission to the facility on [DATE]. The next documented assessment in the electronic clinical record, after the discharge return anticipated assessment, was an in progress quarterly assessment dated [DATE]. On 11/15/24 at 2:03 p.m., MDS coordinator #1 stated they completed an entry assessment when a resident returned from a hospital stay. They stated the entry assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to update the care plan for two (#22 and #128) of two sampled residents whose care plans were reviewed. The administrator identified 76 residents resided in the facility. Findings: 1. Resident #22 had diagnoses which included dementia. A Care Plan, dated 09/05/24, documented no care areas related to skin picking. On 11/12/24 at 8:59 a.m., Resident #22 was observed with a nickel size open wound on the right side of the back of their neck and multiple small wounds on their forehead and hands. On 11/14/24 at 2:19 p.m., LPN #2 stated the resident has several places on their face and hands where they picked the skin open. LPN #2 stated the wounds scabbed over and the resident opened them again. LPN #2 stated the resident had always done this. A review of the resident's care plan did not reveal an update to include the resident picking at their skin. On 11/14/24 at 3:12 p.m., MDS Coordinator #1 stated they had updated the resident's care plan on 11/14/24, but had not included picking at the skin prior to 11/14/24. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure showers to dependent residents for one (#128) of one sampled resident who was reviewed for ADL care. The DON identified 62 residents who were dependent on staff for bathing. Findings: Resident #128 had diagnoses which included dementia. The quarterly assessment, dated 08/20/24, documented the resident required set up assistance for showers and rejected care one to three days during the look back period. The discharge return anticipated assessment, dated 09/10/24, documented the resident required supervision/touch assist for bathing and toileting. The assessment documented the resident rejected care one to three days during the look back period. The CNA Shower Skin Observation Tool forms, dated 10/02/24 through 11/15/24, documented the resident had refused showers 17 times out of 22 opportunities. The form documented, Refused? Intervention to prevent recurrence? The area for documentation of intervention to prevent recurrence was left blank on all 17 documented refused showers. On 11/13/24 at 11:35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure medications were dated when opened for one (North hall medication cart) of two medication carts observed. The DON identified four medication carts in the facility. Findings: On 11/15/24 at 3:56 p.m., the North hall medication cart was observed with LPN #1. The following medications were observed to be open, but not dated. a. neomycin/polymyxin 0.1% eye drops for Resident #126; b. fluticasone nasal spray 50mcg for Resident #47; c. fluticasone nasal spray 50mcg for Resident #11; and d. fluticasone nasal spray 50mcg for Resident #14. On 11/15/24 at 3:58 p.m., LPN #1 stated they were to date nasal sprays and eye drops when they were opened. On 11/15/24 at 4:21 p.m., the DON stated they were to date nasal sprays and eye drops when they were opened.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facilty failed to ensure infection control was maintained during feeding assistance for one (#55) of one sampled resident observed for meal assistance. The administrator identified 20 residents dependent on staff for meal assistance. Findings: On 11/12/24 at 12:09 p.m., LPN #1 was observed assisting Resident #55 with the noon meal. LPN #1 was observed to blow on a spoonful of food before placing it in Resident #55's mouth. On 11/12/24 at 12:12 p.m., LPN #1 stated to maintain infection control they should not blow on a resident's food. On 11/15/24 at 4:30 p.m., the DON stated if food was hot the staff were to let it cool down before feeding it to residents. The DON stated staff should not blow on residents' food.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-28 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure resident dignity related to: a. Res #50 was not disrobe and/or expose themselves in front of other residents and staff in the dining room and on the unit; b. the residents on the locked unit had on proper foot-wear when in the dining room and on the unit; and c. staff did not stand while assisting residents to eat. The Resident Census and Condition of Residents form documented 79 residents who resided in the facility. Findings: 1. Res #50 had diagnoses which included frontotemporal neurocognitive disorder and dementia. An annual assessment, dated 08/17/23, documented the resident was severely impaired with cognition and required limited to extensive assistance with ADLs. The care plan, last revised 09/01/23, did not document a behavior of disrobing, exposing self, or wandering. On 09/25/23 at 12:45 p.m., the resident was observed in the dining room with a pink and gray pajama set on which was unzipped to the residents waist, exposing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · E2023-09-28 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to act upon a dietitian recommendation timely for one (#50) of four sampled residents reviewed for nutrition. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility. Findings: Res #50 had diagnoses which included other specified eating disorder, diabetes mellitus, and dementia. The EHR documented,on 02/01/22, the resident's weight was 221.8 lbs. A dietitian note, dated 05/28/23, documented the resident's weight was 183.2 pounds. The note documented the resident's weight was down 7.8% in two months and down 14.6% in four months. The resident weight was trending down but their BMI was 32.4. The note documented the resident chews on non-edible items frequently and wanders frequently. The note documented the resident eats 76-100% of a puree diet with 2 eggs and nectar liquids and was fed by staff at times. The resident intake of shakes with meals had decreased in May with intake approximately 50%. The dietitian documented they recommended to start 2 oz of Med Pass with medications TID.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure staff used proper hand hygiene when serving meals and assisting residents to eat in the dining room. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility. Findings: On 09/25/23 at 12:13 p.m., CNA #1 and CNA #2 were observed touching the rim of the drinking glasses and dessert cups while delivering the residents' meals. On 09/25/23 at 12:17 p.m., CNA #3 was observed to move a resident wheelchair up to a table and then, without first performing hand hygiene, touched the residents drinking glasses by the rim when placing them on the table. On 09/25/23 at 12:22 p.m., CNA #4 was assisting two residents in the dining room to eat at the same time. CNA #4 was observed to give a bite of food to one resident and then give a bite of food to a second resident. The CNA was not observed to use hand hygiene during this observation. On 09/25/23 at 12:24 p.m., CNA #2 was observed to place a clothing protector on a resident and then take a dirty tray to the window pass on the dish machine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure an Oklahoma DNR consent form was dated for one (#60) of one resident reviewed for advance directives. The Resident Census and Condition of Residents form documented 79 residents who reside in the facility. Findings: Res #60 was admitted to the facility on [DATE] and had diagnoses which included DM, hypothyroidism, depressive disorder, and dementia with severe mood disturbances. The care plan, dated 03/03/23, documented the resident had a DNR status. A quarterly assessment, dated 08/26/23, documented the resident was moderately impaired with cognition and was independent with most of their ADLs. An Oklahoma DNR consent form was present in the resident's EHR. The consent form was signed by the resident's POA, but was not dated. On 09/27/23 at 5:45 p.m., the administrator stated the DNR consent form was signed by the POA but was not dated. They stated it just slipped through the cracks. The administrator stated they would call the POA and they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a significant change assessment was completed when a resident had a decline in two or more areas of ADLs for one (#62) of 20 sampled residents reviewed for assessments. The Resident Census and Conditions of Residents report, dated 09/25/23, documented 79 residents resided in the facility. Findings: Res #62 had diagnoses which included Alzheimer's disease, vascular dementia, HTN, hyperlipidemia, DM, heart disease, GERD, anxiety, depression, chronic pain, and adult failure to thrive, A quarterly assessment, dated 04/06/23, documented the resident required limited assistance with dressing and was frequently incontinent of bladder and bowel. A quarterly assessment, dated 07/07/23, documented the resident required extensive assistance with dressing and was always incontinent of bladder and bowel. On 09/28/23 at 1:45 p.m., MDS Coordinator #2 stated a decline in two or more areas of ADLs constituted a significant change assessment. They were asked to compare the April and July quarterly assessments. They stated they could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the state was notified of a new serious mental illness for one (#50) of two sampled resident reviewed for PASRR. The Resident Census and Conditions of Residents report documented 32 residents had documented psychiatric diagnosis. Findings: Res #50 was admitted to the facility on [DATE] and had diagnoses which included dementia in other diseases classified elsewhere, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. A PASRR I, dated 08/12/19, documented the questions for mental illness were marked as no. On 02/24/20, the resident received a new diagnoses of unspecified psychosis not due to a substance of known physiological condition. An annual assessment, dated 08/17/23, documented the resident did not have a PASRR II, was severely impaired with cognition and limited to extensive assistance with most ADLs. The assessment documented the resident received and antianxiety and an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the OHCA was notified of residents with serious mental illness for one (#63) of two sampled residents reviewed for PASRR evaluations. The Resident Census and Conditions of Residents report documented 32 residents had documented psychiatric diagnosis. Findings: Res #63 was admitted on [DATE] with diagnose which included psychotic disorder with delusions due to known physiological condition, recurrent depressive disorders, anxiety disorder, and insomnia. A PASRR I dated 01/29/23 documented the resident had a diagnoses of Psychotic disorder with delusions. The PASRR documented the resident did not have a serious mental illness. An admission assessment, dated 02/09/23, documented no PASRR level II. The assessment documented the resident was moderately impaired with cognition and had no behaviors. A physician order, dated 09/22/23, documented buspirone (an antianxiety medication) administer twice a day related to unspecified dementia, moderate, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure comprehensive care plans were developed and/or implemented to address the residents' needs related to a wandering and behavior care plan for one (#50); and the use of a broda chair for one (#60) of 18 residents whose care plans were reviewed. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility. Findings: 1. Res #50 had diagnoses which included dementia in other diseases classified elsewhere, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. An annual assessment, dated 08/17/23, documented the resident was severely impaired with cognition and required limited to extensive assistance with most ADLs. The assessment documented the resident received antianxiety and antidepressant medication. A care plan, last revised 09/01/23, did not documented Res #50's behaviors of taking of their clothing and eating non eatable items. On 09/25/23 at 12:45 p.m., the resident was observed in the dining room with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a physician order for Tuba grips was followed for one (#31) of one sampled resident for edema. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility. Findings: Res #31 had diagnoses which included inflammatory and immune myopathies, pain, and swelling. A physician order, dated 03/09/23, documented Tuba grips two times a day for pain and swelling. A quarterly assessment, dated 06/12/23, documented the resident was moderately impaired with cognition and required extensive assistance with most ADLs. A care plan, last reviewed 07/25/23, documented the resident had edema. The care plan documented to administer medication as ordered. The care plan did not documented the resident was to have Tuba grips. On 09/26/23 at 10:53 a.m., Res #31's feet were observed swollen and the resident stated look how swollen my feet are. On 09/28/23 at 12:14 p.m., Res #31 was observed sitting in the living room in front of the TV. He had on gray ankle socks at this time. On 09/28/23 at 1:45 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents received the supervision and assistance to prevent falls for one (#31) of three sampled residents reviewed for falls. The Resident Census and Conditions of Residents form, documented 79 residents resided at the facility. Findings: Res #31 had diagnoses which included epilepsy, weakness, and unsteadiness on feet. A quarterly assessment, dated 06/12/23, documented the resident was moderately impaired with cognition and required extensive assistance with most ADLs. The assessment documented the resident had two injury falls since admission or last assessment. An incident report, dated 03/23/23, documented a non injury fall and the resident was found on the floor in the door way of the bathroom. The incident report documented they were exiting the bathroom and slipped and fell to the floor due to the floor being wet. The care plan intervention dated 03/23/23, documented to remind the resident to call for help with safety concerns when needed. An incident report, dated 06/09/23, documented a non…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an antipsychotic medication was administered as ordered for one (#29) of five sampled residents reviewed for medications. The Resident Census and Conditions of Residents form documented 30 residents in the facility were receiving antipsychotic medications. Findings: Res #29 had diagnoses which included depressive disorder, anxiety disorder, and paranoid schizophrenia. A physician order, dated 07/27/23, documented Risperdal (an antipsychotic medication) 1 mg two times a day related to schizoaffective disorder, bipolar type. A quarterly assessment, dated 08/12/23, documented the resident received an antipsychotic medication. The August 2023 MAR documented the medication Risperdal was held on 08/28/23 for the evening dose, 08/29/23 for the morning dose, and the evening dose was documented as given; The MAR documented on 08/30/23 the medication was held for the morning and evening dose and on 08/31/23 the morning dose was documented as given and the evening dose was documented as held. The entries documented to see…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident who received psychotropic medications received a gradual dose reduction for one (#60) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form documented 63 residents received psychoactive medications. Findings: Res #60 had diagnoses which included psychotic disorder with delusions, Alzheimer's disease, pseudobulbar affect, and unspecified mood affective disorder. A physician order, dated 09/16/22, documented to administer escitalopram oxalate (an antidepressant) 10 mg daily for an unspecified mood (affective) disorder. A pharmacist MRR, dated 03/27/23, read in part, .if appropriate: escitalopram 10 mg daily - may we trial slow taper (every other day for 2 weeks) then discontinue? . On 04/18/23, the physician agreed with the pharmacist to reduce and discontinue the escitalopram. The April 2023 MAR, did not document the resident's dose of escitalopram was reduced. A quarterly assessment, dated 07/05/23, documented Res #60 had problems with short…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-02 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure advanced directives (Do Not Resuscitate) were completed to include the required signatures for one (#44) of two sampled residents who were reviewed for advanced directives. The Resident Census and Conditions of Residents form identified 76 residents who resided in the facility. Findings: A facility policy, dated April 2017, titled Do Not Resuscitate Order, read in part, .A Do Not Resuscitate [DNR] order form must be completed and signed by the Attending Physician or resident [or resident's legal surrogate, as permitted by State law] and placed in the resident's medical record . Review of the electronic medical record for Resident #44 documented their code status as Do Not Resuscitate. The DNR form did not contain witness signatures under the resident/resident representative signature area. On 09/01/22 at 10:55 a.m., the admissions coordinator and the MDS coordinator were asked what the protocol was if they identified an incomplete DNR. The MDS coordinator stated they notified the social services director and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-02 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a significant change assessment was completed when a resident elected the hospice benefit for one (#26) of one sampled residents who were reviewed for hospice services. The Resident Census and Conditions of Residents form identified three residents who received hospice services. Findings: Resident #26 had diagnoses which included Alzheimer's disease. A physician's order, dated 10/07/21, documented the resident was to be admitted to hospice. Review of the resident's MDS assessments did not reveal a significant change assessment had been completed when the resident elected the hospice benefit. On 09/02/22 at 1:31 p.m., the MDS coordinator was asked why a significant change assessment had not been completed for the resident when they elected the hospice benefit. They stated they were not the MDS coordinator during that time but a significant change assessment should have been completed. On 09/02/22 at 3:25 p.m., the DON was asked why a significant change assessment had not been conducted when the hospice benefit was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-02 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure quarterly assessments accurately reflected the resident's current status when a resident elected the hospice benefit for one (#26) of one sampled residents who were reviewed for hospice services. The Resident Census and Conditions of Residents form identified three residents who received hospice services. Findings: Resident #26 had diagnoses which included Alzheimer's disease. A physician's order, dated 10/07/21, documented the resident was to be admitted to hospice. The quarterly assessment, dated 01/03/22, did not document the resident had a condition or chronic disease that may result in a life expectancy of less than six months or that the resident had received hospice services while a resident. On 09/02/22 at 1:31 p.m., the MDS coordinator was asked why the quarterly assessment, dated 01/03/22, did not reflect the resident's current hospice status. They stated the assessment should have been coded in a manner which reflected the hospice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-02 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the resident and/or resident representative was provided a summary of the resident's baseline care plan for two (#43 and #39) of 11 sampled residents whose baseline care plans were reviewed. The Resident Census and Conditions of Residents form identified 76 residents who resided in the facility. Findings: 1. Resident #43 had diagnoses which included dementia. The resident's baseline care plan, dated 01/19/22, did not document the resident and/or the resident's representative had been provided a copy of the baseline care plan. Review of the electronic clinical record did not reveal documentation a summary of the baseline care plan had been provided to the resident and/or resident representative.2. Resident #39 had diagnoses which included Alzheimer's disease. The resident's baseline care plan, dated 07/07/22, did not document the resident and/or the resident's representative had been provided a copy of the baseline care plan. Review of the electronic clinical record did not reveal documentation a summary of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-02 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure monthly medication regimen reviews were addressed by the physician for one (#24) of five sampled residents who were reviewed for unnecessary medications. The Resident Census and Conditions of Residents form identified 76 residents who resided in the facility. Findings: Resident #24 had diagnoses which included Alzheimer's disease. An Order Summary Report, dated November 2021, documented the resident was ordered divalproex sodium delayed release tablet 250mg three times daily on 05/04/21, olanzapine 10mg daily on 05/04/21, and trazodone 75mg at bedtime on 04/07/21. A Pharmacist / Physician Communication, dated 11/29/21, read in part, .Please review the following medications for a possible reduction, if appropriate: Trazodone 25 mg nightly, Olanzapine 10 mg daily, divalproex 250 mg three times daily - may we trial a reduction of olanzapine to 7.5 mg daily . The section for the physician to agree or disagree and provide a clinical rationale was blank. Review of the electronic record did not reveal the pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,281 in federal fines across 1 penalty.

  • $8,281 — penalty dated 2026-03-20

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PHOENIX HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.7-0.7 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 53.2-0.2 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 5 homes this chain runs (chain average 2.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PHOENIX HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/23/2025
CAIN, LARRYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 09/29/2004
FORVIS MAZARS LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/23/2025
PHOENIX REHAB LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/29/2004
CLIFF, JERRYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/23/2025
FLOYD, SHANNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/14/2010
HARRIS, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2016
JAMISON, SHLYNDAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/12/2011
YOUNG, CATHYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/24/2009
MIDWEST LAND & INVESTMENT COMPANYOrganizationADP OF THE SNFsince 11/01/2005

CMS files one row per role, so the 18 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.4M
Net patient revenuemost recent cost report
-9.8%
Operating marginrevenue minus expenses
$639K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 87%Medicare 2%Other / private 11%

About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $639K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$266per resident / day
operating cost
$8,096per month
≈ monthly operating cost
$243per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375421. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next