Deep Creek Health & Rehabilitation
1017 George Washington Highway North, Chesapeake, VA 23323 · For profit - Limited Liability company · 120 certified beds · (757) 485-5500 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (66%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.3% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.6% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.9% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.7% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.4% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 25.3% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.0% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 82.8% | 94.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 7.2% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 32.1% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.5% | 14.2% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.3% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 56.2% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.0% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 25.6% | 11.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.92 | 1.52 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.52 | 1.48 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.4%CMS range 37.3–66.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 6.4–14.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 88.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 2.8–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.81 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 104.3 residents a day — about 87% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.05 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.70 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.60 hrs/resident/day on weekends vs 3.24 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.58 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 66% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
44 citations, most serious first. The 10 most serious are shown; the remaining 34 are one tap away and print in full.
- Potential for harm · Fcited before2025-09-19 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and facility policy review, the facility failed to ensure an effective water management program was developed and implemented to prevent the growth of opportunistic waterborne pathogens, including Legionella, which had the potential to affect all residents residing in the facility. According to the Midnight Census report, dated 09/15/2025, the facility census was 89. Findings included:A facility policy titled, Legionella Water Management Program, revised 07/2017, revealed Our facility is committed to the prevention, detection, and control of water-borne contaminates, including Legionella. The policy also revealed a section titled, Policy Interpretation and Implementation that specified, 1. As part of the infection prevention and control program, our facility has a water management program which is overseen by the water management team. 3. The purposes of the water management program are to identify areas in the water system where Legionella bacteria can grow and spread, and to reduce the risk of Legionnaire's disease. 5. The water management program includes the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-09-19 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and facility policy review, the facility failed to maintain an effective pest control program. Specifically, observations were made of pest activity on 2 of 2 units and in the conference room, kitchen, and communal bathroom. Findings included:A facility policy titled, “Pest Control,” revised 05/2008, revealed a section titled, “Policy Interpretation and Implementation” that specified, “This facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents.” The policy also indicated, “6. Maintenance services assist, when appropriate and necessary, in providing pest control services.” A Commercial Pest Control Service Agreement,” dated 10/10/2023 and signed by a facility representative on 11/07/2023, indicated, “This agreement is for an initial period of twelve months from the date of the first service and unless canceled by the purchaser, will automatically continue on a monthly basis until canceled by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, facility document review, and facility policy review, the facility failed to secure smoking materials to ensure resident safety in accordance with the facility's smoking policy for 1 (Residents #59) of 3 residents sampled for smoking. The facility also failed to ensure an assessment was conducted to determine if a resident could safely smoke independently for 1 (Resident #72) of 3 residents sampled for smoking and failed to conduct smoking safety assessments quarterly for 1 (Resident #66) of 3 residents sampled for smoking. Findings included:A facility policy titled Smoking Policy-Residents, revised 01/2020, indicated This facility shall establish and maintain safe resident smoking practices. The Policy Interpretation and Implementation section specified the following:- 6. The resident will be evaluated on admission to determine if he or she is a smoker or non-smoker.- 7. A resident's ability to smoke safely will be re-evaluated quarterly, upon significant change (physical or cognitive) and as determined by the staff.- 11. Residents are not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-19 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to follow up on pharmacy recommendations for 2 (Residents #66 and Resident #98) of 5 residents reviewed for unnecessary medications. Findings included:A facility policy titled Medication Regimen Reviews, revised 05/2019 revealed a section titled Interpretation and Implementation that specified, 1. The Consultant Pharmacist performs a medication regimen review (MRR) for every resident in the facility receiving medication. 8. Within 24 hours of the MRR, the Consultant Pharmacist provides a written report to the Attending Physician for each resident identified as having a non-life-threatening medication irregularity. The report contains: the residents' name, the name of the medication, the identified irregularity; and the pharmacist's recommendation. 11. If the Physician does not provide a timely or adequate response, or the Consultant Pharmacist identifies that no action has been taken, and he/she contacts the Medical Director (if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-19 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility's administration failed to require adherence to the facility's smoking policy or revise the policy to appropriately direct staff on ensuring residents' smoking safety. Interviews revealed the facility's prior administration directed staff that strict adherence to the supervision and smoking material storage aspects of the policy was no longer required; however, the policy was not revised accordingly. Additionally, administration failed to identify and address inconsistencies with adherence to the policy's requirement for quarterly smoking safety assessments. The failed practice affected 3 (Residents #59, #66, and #72) of 3 residents sampled for smoking. Findings included:A facility policy titled Smoking Policy-Residents, revised 01/2020, indicated, This facility shall establish and maintain safe resident smoking practices. The Policy Interpretation and Implementation section of the policy specified the following:- 7. A resident's ability to smoke safely will be re-evaluated quarterly, upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-19 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, facility document review, and facility policy review, the facility failed to provide residents with advanced beneficiary notices, with enough information to make informed decisions, for 2 (Resident #45 and Resident #46) of 3 residents sampled for beneficiary notices. Findings included:An undated facility policy titled Skilled Nursing Facility (SNF) Notices of Non-Coverage specified delivery requirements included, Correct form must be given and properly completed. 1. An admission Record indicated the facility admitted Resident #45 on 01/11/2025. According to the admission Record, the resident had a medical history that included diagnoses of sequelae of cerebral infraction (stroke) and chronic respiratory failure with hypoxia (failure of the lungs to adequately exchange oxygen from the air to the bloodstream). A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/20/2025, revealed Resident #45 had a Brief Interview for Mental Status (BIMS) score of 8,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-19 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to ensure a Level 1 Preadmission Screening and Resident Review (PASARR) was completed for 2 (Resident #66 and Resident #6) of 2 residents reviewed for PASARR. Findings included:A facility policy titled admission Criteria, dated 03/2019, indicated the Policy Interpretation and Implementation included, 9. All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) process. a. The facility conducts a Level I PASARR screen for all potential admissions, regardless of payor source, to determine if the individual meets the criteria for MD, ID, or RD. b. If the Level I screen indicates that the individual may meet the criteria for MD, ID, or RD, he or she is referred to the state PASARR representative for Level II (evaluation and determination) screening process. The policy also specified, 2. The social worker is responsible for making referrals to the appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility document review, and facility policy review, the facility failed to develop a care plan to address smoking for 1 (Resident #59) of 3 residents sampled for smoking. Findings included:The facility policy titled, Smoking Policy-Residents, revised 01/2020, indicated, This facility shall establish and maintain safe resident smoking practices. The policy also specified, 8. Any smoking-related privileges, restrictions, and concerns (for example, need for close monitoring) shall be noted on the care plan. An admission Record revealed the facility admitted Resident #59 on 03/12/2025. According to the admission Record, the resident had a medical history that included diagnoses of multiple sclerosis and generalized muscle weakness. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 06/19/2025, revealed Resident #59 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident had intact cognition. Physician Encounter notes dated from 03/17/2025 to 09/16/2025 indicated that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to provide incontinence care to 1 (Resident #12) of 3 sampled residents reviewed who were dependent on staff for assistance with activities of daily living (ADLs). Findings included:A policy titled, Activities of Daily Living (ADL), Supporting, revised 03/2018 revealed a section titled Policy Interpretation and Implementation that specified, 2. Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with: c. Elimination (toileting). An admission Record indicated the facility admitted Resident #12 on 08/14/2025. The admission Record indicated diagnoses that included the need for assistance with personal care. An admission Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 08/21/2025, revealed Resident #12 had a Brief Interview of Mental Status (BIMS) score of 15, which indicated the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a family interview, staff interviews, clinical record review, and review of documents, the facility's staff failed to adequately position Resident #1 on an unfamiliar piece of equipment, an egg crate mattress used as a transfer/slide device for obese residents. The facility staff also failed to provide supervision by leaving the resident's room and not leaving the bed in the lowest position. Resident #1, one (1) of Seven (7) residents in the survey sample, fell from the bed and sustained injuries. The findings included: Resident #1 was no longer a resident of the facility; therefore, a closed record review was conducted. Resident #1 was originally admitted to the facility on [DATE] and readmitted on [DATE] after an acute care hospital stay. She was discharged from the facility on the same day back to an acute care hospital. The current diagnoses included end-stage renal disease with dependence on hemodialysis and morbid obesity. The admission Minimum Data Set (MDS) assessment with an assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · E2021-07-22 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and facility document review the facility failed to ensure that 10 of 56 residents in the survey sample were afforded the opportunity to formulate an Advance Directive upon admission, Residents' #52, #257, #258, #255, #26, #57, #48, #7, #25 and #94. The findings included: 1. Resident #52 was admitted to the facility initially on 8/12/20 and readmitted on [DATE] with diagnoses to include but not limited to Diabetes Mellitus, Hypertension and Major Depressive Disorder. Resident #52's most recent MDS (Minimum Data Set) was a Quarterly with an ARD (Assessment Reference Date) of 6/4/21. Resident #52's BIMS (Brief Interview for Mental Status) was coded as a 7 out of a possible 15 indicating the resident was moderately cognitively impaired but capable of some daily decision making. Resident #52's Physician Progress Note dated 7/7/21 was reviewed and is documented in part, as follows: Care Plan: Recommendations: Code Status-Full Code Resident #52's Comprehensive Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-22 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, the facility's staff failed to complete a quarterly Minimum Data Set (MDS) assessment at least every 92 days for each resident. The findings included; During the course of the survey 7/20/21 through 7/22/21 many residents reviewed didn't have a current MDS assessment in the clinical record. Twenty residents were included in the survey for investigations. Eight of the twenty were missing a quarterly review and two of the twenty had missing annual MDS assessments. The Quarterly assessment is an OBRA non-comprehensive assessment for a resident that must be completed at least every 92 days following the previous OBRA assessment of any type. It is used to track a resident's status between comprehensive assessments to ensure critical indicators of gradual change in a resident's status are monitored. (CMS Resident Assessment Instrument Version 3.0 Manual, dated October 2019, Chapter 2, page 2-33) On 7/20/21 at approximately 4:10 p.m., the Director of Nursing was asked to identify the MDS Coordinator and she stated the MDS Coordinator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-22 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, the facility's staff failed to complete the resident required discharge Minimum Data Set (MDS) assessment within the required timeframe after each discharge from the facility. The findings included; On 7/20/21 at the end of the day meeting, a review of all offsite selected residents was conducted. CMS had identified 12 residents. Of the 12 residents six had been discharged from the facility, four had been discharged for more than 28 calendar days yet the discharge MDS assessment wasn't included in the clinical record or transmitted to CMS. CMS's Resident Assessment Instrument Version 3.0 Manual, dated October 2019, Chapter 2, page 2-37 instructions read; a discharge MDS assessment must be completed (item Z0500B) within 14 days after the discharge date (A2000 + 14 calendar days) and the assessment must be submitted within 14 days after the MDS completion date (Z0500B + 14 calendar days). On 7/20/21 at approximately 4:10 p.m., the Director of Nursing was asked to identify the MDS Coordinator and she stated the MDS Coordinator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-22 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility documents and staff interview, the facility's staff failed to ensure a Registered Nurse was on duty for 8 consecutive hours each day The findings included: During review of staffing it was identified that a Registered Nurse (RN) had not worked at least 8 consecutive hours a day, 7 days a week over a six month timespan. The deficits were on the weekends and major holidays. An interview was conducted with the previous staffing coordinator. After a careful review of the schedules she concluded the RN coverage wasn't available 8 consecutive hours a day, 7 days a week. On 7/22/21 at approximately 4:00 p.m., the above findings were shared with the Administrator, Director of Nursing and Clinical Specialist. The Clinical Specialist stated she wasn't aware of the RN staffing concerns. The Director of Nursing stated that was in the past but the review revealed as recent as 7/11/21 and 7/17/21, a RN didn't work 8 consecutive hours.
- Potential for harm · D2021-07-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, and staff interview, the facility's staff failed to maintain a resident's dignity by ensuring the bedside drainage bag fluid was concealed from view for 1 of 56 residents (Resident #14), in the survey sample. The findings included: Resident #14 was originally admitted to the facility 12/11/18 and has never been discharged from the facility. The current diagnoses included; Multiple Sclerosis and neurogenic bladder. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 3/11/21 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 7 out of a possible 15. This indicated Resident #14's cognitive abilities for daily decision making were severely impaired. In section G (Physical functioning) the resident was coded as requiring total care of two people with bed mobility and transfers, total care of one person with dressing, toileting, personal hygiene and bathing, and supervision after set-up with eating. In section H (Bladder and Bowel) the resident was coded at H0100 as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-22 · tag F0577 — isolatedAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on information obtained during the Resident Council Meeting, and interviews, the facility staff failed to inform residents of the location of the survey book which listed the results of the most recent surveys. The findings included: A resident council meeting was held in the resident dining hall on 7/21/21 at approximately, 11:00 AM. Six residents attended the meeting. The residents stated they were not aware of the location of the survey results book or were not aware they could see the results of past surveys conducted . Upon inspection of the survey results book it was determined that the most recent complaint survey results were not posted in the survey book. The last survey posted in the survey book was dated 12/23/2019. According to the Office of Licensure and Certification complaint surveys were conducted on the following dates: 12/12/20, 2/12/21 and 4/15/21. These surveys should have been posted in the survey book for residents, family members and legal representatives to view. On 7/21/21 at approximately 11:45 AM an interview was conducted with the Activity Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-22 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and facility documentation, the facility staff failed to ensure Medicare Beneficiary Notices in accordance with applicable Federal regulations, were issued to 2 of 3 residents (Resident #34 and Resident 55) in the survey sample. The findings included: 1. The facility staff failed to issue an Advanced Beneficiary Notice (ABN) letter to Resident #34 who was discharged from skilled services with Medicare days remaining. Resident #34 was originally admitted to the nursing facility on 03/17/21. Diagnosis for Resident #34 included but not limited to Congestive Heart Failure (CHF). Resident #34's Minimum Data Set (MDS) an OBRA quarterly assessment with an Assessment Reference Date (ARD) date of 03/22/21 coded Resident #34 a 10 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicated moderate cognitive impairment. Review of the SNF Beneficiary Notification Review provided by the facility to surveyor, was noted that Resident #34 was not listed for having been issued the SNF ABN (Skilled Nursing Facility-Advanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-22 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that facility staff failed to ensure all the required documentation including care plan goals and physician/RP (responsible party) contact information were sent with one of 56 residents; Resident #48 upon transfer to the hospital on 1/19/21. The findings included: Resident #48 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to heart failure, high blood pressure, diabetes mellitus, high cholesterol, Alzheimer's disease, and dementia. Resident #48's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (Assessment Reference Date) of 4/2/21. Resident #48 was coded as being severely impaired in cognitive function scoring 00 out of 15 on the BIMS (Brief Interview for Mental Status Exam). Review of Resident #48's clinical record revealed that she was sent out to the hospital on 1/19/21. The following nursing note was documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-22 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to notify the local long term care ombudsman of an acute care transfer to the hospital for two of 56 sampled residents; Resident #48 and #52. The findings included: 1. Resident #48 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to heart failure, high blood pressure, diabetes mellitus, high cholesterol, Alzheimer's disease, and dementia. Resident #48's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (Assessment Reference Date) of 4/2/21. Resident #48 was coded as being severely impaired in cognitive function scoring 00 out of 15 on the BIMS (Brief Interview for Mental Status Exam). Review of Resident #48's clinical record revealed that she was sent out to the hospital on 1/19/21. The following nursing note was documented in part: During nursing rounds, this writer noted that resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-22 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that facility staff failed to ensure the written bed hold policy was sent with one of 56 residents; Resident #48 upon transfer to the hospital on 1/19/21. The findings included: Resident #48 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to heart failure, high blood pressure, diabetes mellitus, high cholesterol, Alzheimer's disease, and dementia. Resident #48's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (Assessment Reference Date) of 4/2/21. Resident #48 was coded as being severely impaired in cognitive function scoring 00 out of 15 on the BIMS (Brief Interview for Mental Status Exam). Review of Resident #48's clinical record revealed that she was sent out to the hospital on 1/19/21. The following nursing note was documented in part: During nursing rounds, this writer noted that resident was sweating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-22 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to complete a significant change MDS (Minimum Data Set) assessment for one of 56 residents; Resident #41, after being admitted to hospice services. The findings included: Resident #48 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to heart failure, high blood pressure, diabetes mellitus, high cholesterol, Alzheimer's disease, and dementia. Resident #48's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (Assessment Reference Date) of 4/2/21. Resident #48 was coded as being severely impaired in cognitive function scoring 00 out of 15 on the BIMS (Brief Interview for Mental Status Exam). Review of Resident #48's clinical record revealed that he was put on hospice services on 6/17/21. The following current order was documented: admission to receive hospice services from (Name of Hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to inform one resident representative of care plan meetings and follow ups after conducting CP meetings. The findings included: Resident #7 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to End Stage Renal Disease and Major Depressive Disorder. Resident #7's most recent MDS (Minimum Data Set Assessment) was a quarterly revision assessment with an ARD (assessment reference date) of 03/03/21. Resident #7 was coded as scoring 5 out of possible 15 on the BIMS (Brief Interview for Mental Status exam). This indicated Resident #7's cognitive abilities for daily decision making were severely impaired. On 7/21/21 at approximately, 9:09 A.M., an interview was conducted with Resident #7 during the initial tour. She could not recall receiving a recent invitation for a care plan meeting. Resident #7 stated, What…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to complete weekly wound assessments for a pressure ulcer* to the right heel that was present upon admission for one of 56 sampled residents, Resident #57. *Pressure Injury (ulcer)- A pressure injury is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device. The injury can present as intact skin or an open ulcer and may be painful. The injury occurs as a result of intense and/or prolonged pressure or pressure in combination with shear. The tolerance of soft tissue for pressure and shear may also be affected by microclimate, nutrition, perfusion, co-morbidities and condition of the soft tissue. https://npuap.org/page/PressureInjuryStages. The findings included: Resident #57 was admitted to the facility on [DATE] with diagnoses that included but were not limited to Anemia, atrial fibrillation, renal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and clinical record review, the facility's staff failed to ensure the resident's call bell was kept within reach for 1 of 56 residents (Resident #39), in the survey sample. The findings included: Resident #39 was originally admitted to the facility 5/2/15 and has never been discharged from the facility. The current diagnoses included; schizophrenia and a psychotic disorder. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 3/22/21 coded the resident as not completing the Brief Interview for Mental Status (BIMS) therefore a staff interview was conducted. It revealed the resident recalls the season, staff names and faces, room location and that he is in a nursing home. The conclusion was with modified independence decision making in new situations. In section G (Physical functioning) the resident was coded as requiring total care with bathing, extensive assistance of one person with personal hygiene and bathing, limited assistance with transfers and toileting and supervision after set-up with eating. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, it was determined that facility staff failed to appropriately store medications on one of four facility medication carts; the 400 hall medication cart. The findings included: On 7/21/21 at 11:56 a.m., observation of the 400 hall medication cart was conducted. The top drawer to the medication cart had a medication cup full of eight pills that were unidentified. When asked the nurse (LPN (Licensed Practical Nurse) #3 who the pills belonged to, LPN #3 stated that the pills belonged to a resident who didn't want to take them right away at 9 a.m. LPN #3 stated that this resident wanted her to leave the pills in his room but that she didn't think that was appropriate. LPN #3 stated that she left the pills in the top drawer because she as going to attempt to give him his medication later. When asked if his medication should have been discarded at the time of refusal,. LPN #3 stated, Yes. LPN #3 stated that she shouldn't have left the cup of pills in the first drawer of the medication cart. On 7/22/21 at approximately 4:30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-22 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility staff failed to ensure that the garbage disposal area was free from garbage and refuse. The findings included: On 07/20/21 at approximately 11:40 a.m., a tour of the outside dumpster area was made with the Dietary Manager. Four dumpsters were observed outside in the dumpster area. The smallest dumpster observed with the following: The bottom of the dumpster was coming apart with used briefs, used gloves, trash coming from the opening (front and back of the dumpster). Surrounding the dumpster on the ground (front and back) were used gloves, used briefs, paper, plastic bottles and food. Flies and nets were observed flying around the garbage and refuse that was coming from the bottom of dumpster where it was coming apart. Behind the dumpster was the following: 3 old ripped/torn mattresses with standing water on the top mattress and trash scattered all over the back area near the fence. The Dietary Manager was asked, Who is responsible for ensuring the dumpster area is free from garbage and refuse, she replied, I must be honest, I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-22 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents and staff interviews, the facility's staff failed to ensure two of two Certified Nurse Aides (CNA) in-service training included dementia management and resident abuse prevention training. The findings included; A review was conducted on two CNA's training program. The training records didn't include dementia management and resident abuse prevention training. On 7/21/21 at approximately 11:40 a.m., an interview was conducted with CNA #1. CNA #1 stated she had received training in working with dementia residents and she was capable of stating best practice information regarding working with resident's with dementia with or without behaviors. CNA #1 was also capable of stating some types of abuse and what to do if a resident was not compliant with care. An observation was made on 7/21/21 as CNA #1 provided care to a resident with dementia and behaviors. No concerns were observed. CNA #1 stated education is always welcomed. On 7/22/21 at approximately 4:00 p.m., the above findings were shared with the Administrator, Director of Nursing and Clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-16 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to evidence that all the required documentation (including care plan goals) was sent with the resident during a facility-initiated transfer to the hospital for 5 of 44 residents in the survey sample, Resident #21, 31, 22, 35, 41. 1. For Resident #21, facility staff failed to evidence that care plan goals were sent with the resident during a transfer to the hospital on 1/13/19. 2. For Resident #31, facility staff failed to evidence that care plan goals were sent with the resident during a transfer to the hospital on 1/18/19. 3. For Resident #22, facility staff failed to evidence that care plan goals were sent with the resident during a transfer to the hospital on 3/4/19. 4. The facility staff failed to convey to the receiving provider, Resident #35's Plan of Care Summary upon transfer to the hospital 12/18/18. 5. The facility staff failed to send care plan goals upon Resident #41's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-16 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide written documentation that the ombudsman was notified of a resident transfer for 8 of 44 residents in the survey sample, Resident #21, #31, #22, 35, 41, 17, 57, and 103. 1. For Resident #21, facility staff failed to provide written documentation that the Office of the State Long-Term Care Ombudsman was notified of her transfer to the hospital on 1/13/19. 2. For Resident #31, facility staff failed to provide written documentation that the Office of the State Long-Term Care Ombudsman was notified of his transfer to the hospital on 1/18/19. 3. For Resident #22, facility staff failed to provide written documentation that the Office of the State Long-Term Care Ombudsman was notified of his transfer to the hospital on 3/4/19. 4. The facility staff failed to notify the Office of the State Long-Term Care Ombudsman of Resident #35's transfer to the local acute care hospital 12/18/18. 5.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-16 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide written notification of the bed hold policy at the time of a facility-initiated transfer for 8 of 44 residents in the survey sample, Resident #21, 31, 22, , 35, 41, 17, 57, and 103. 1. The facility staff failed to provide Resident #21 or the resident's representative written notification of the bed hold policy when the resident was transferred to the hospital on 1/13/19. 2. The facility staff failed to provide Resident #31 or the resident's representative written notification of the bed hold policy when the resident was transferred to the hospital on 1/18/19. 3. The facility staff failed to provide Resident #22 or the resident's representative written notification of the bed hold policy when the resident was transferred to the hospital on 3/4/19. 4. The facility failed to provide Resident #35 with a written notice of the facility's Bed-Hold Policy upon transfer to the hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-16 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #104 was admitted to the facility on [DATE] with diagnoses of schizophrenia, diabetes mellitus, Non-Alzheimer's Dementia, hemiplegia and seizure disorder. The facility staff failed to provide a (Preadmission Screening and Resident Review) (PASARR) to assess the need of Resident #104 for a mental disorder or intellectual disability prior to admission. An Initial Minimum Data Set (MDS) dated [DATE] assessed Resident #104 in the area of hearing, speech and vision as having no difficulty's. In the area of Cognitive Patterns this resident had a BIMS score of 3. In the area of Functional Status Activities of Daily Living (ADL'S) this resident was assessed in the areas of bed mobility, transfer, dressing, eating toilet use and personal hygiene as requiring extensive assistance of one person physical assist. A Care Plan dated 3/19/19 indicated: Problem/Need- Resident #104 has little or no activity involvement r/t new admit to facility needs time for adjustment. Resident has history of schizophrenia. Goal-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-16 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and facility documentation review, the facility staff failed to staff a Registered Nurse (RN) for at least 8 hours a day, 7 days a week and failed to ensure the Director of Nursing (DON) worked as a supervisor/charge nurse only when the facility had a census of 60 or less. The findings included: A review of the as work schedules from October 2018 through April 14, 2019, were reviewed which resulted in further review of the RN weekend coverage. The review concluded there was no RN coverage for at least 8 consecutive hours and the DON worked as a supervisor/charge nurse when the facility had a census of more than 60 residents on the following days: 1. Sunday, October 7, 2018, the scheduled RN called out, there was a RN in the facility but she was on orientation. She worked 5.5 hours (9:45 a.m.-3.15 p.m.). 2. Saturday, October 20, 2018, the Director of Nursing (DON) worked as the supervisor/charge nurse. She worked 5.5 hours (10:45 a.m.-4:15 p.m.) with a facility census of 108. 3. Sunday, October 21, 2018, the Director of Nursing (DON) worked as the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-16 · tag F0770 — failed to provide lab services — patternProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interviews, and review of the facility's policy the facility staff failed to meet the needs of the residents by collecting specimens and obtain laboratory services for 1 of 44 residents (Resident #51), in the survey sample. The facility staff failed to obtain Resident #51's monthly complete blood count ordered 6/4/18, and the facility staff failed to obtain a complete metabolic panel, thyroid stimulating hormone, hemoglobin A1C levels, magnesium, uric acid, and a lipid profile ordered every April, August and December beginning 6/4/18. The findings included: Resident #51 was originally admitted to the facility 6/29/15 and the resident has never been discharged from the facility. The current diagnoses include; stroke with hemiparesis, renal insufficiency and anemia. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 2/15/19 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 13 out of a possible 15. This indicates Resident #51's cognitive abilities for daily decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-16 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interviews and facility documentation review, the facility staff failed to ensure Medicare Beneficiary Notices in accordance with applicable Federal regulations, were issued to 2 of 3 discharged residents (Resident #38 and #94) in the survey sample. 1. The facility staff failed to issue an Advanced Beneficiary Notice (ABN) letter to Resident #38 who was discharged from skilled services with Medicare days remaining. 2. The facility staff failed to issue an Advanced Beneficiary Notice (ABN) letter to Resident #94 who was discharged from skilled services with Medicare days remaining. The findings included: 1. Resident #38 was re-admitted to the nursing facility on 12/06/18. Diagnosis for Resident #38 included but not limited to Muscle Weakness. Resident #38's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) date of 02/14/19 coded Resident #38 a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) that indicated no cognitive impairment. On review of the Beneficiary Notification Checklist provided by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-16 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and review of the facility's policy the facility staff failed to assure Minimum Data Set (MDS) assessments accurately reflected the resident's status at the time of the assessment for 2 of 44 residents (Resident #11 and #41), in the survey sample. 1. The facility staff failed to assure Resident #11's 1/14/19, quarterly MDS assessment was accurately coded at section P0100 (Physical Restraints). 2. The facility staff failed to ensure that Resident #41's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/8/19 was accurately coded under Section P (Restraints and Alarms). The findings included: 1. Resident #11 was originally admitted to the facility 3/12/15 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included; intellectual disability, right hemiparesis and cerebral palsy. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/14/19, coded the resident as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, individual and staff interviews the facility staff failed to develop a care plan for seizures for one resident (Resident #27) in the survey sample of 44 residents. The findings included: Resident #27 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included seizures, depression, anxiety, bipolar disorder, hypertension, contractures of left hand, COPD, hypokalemia, dementia and cardiovascular disease. The facility staff failed to care plan seizure activity for Resident #27. A Quarterly Minimum Data Set, dated [DATE] assessed this resident in the area of Hearing, Speech, and Vision as makes himself understood and usually understands. This resident was assessed as having impaired vision. In the area of Cognitive Patterns this resident was assessed as scoring a 12 on the Brief Interview for Mental Status. In the area of Behavior this resident was assessed as having behaviors directed towards others, verbal behaviors directed towards other, and other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint investigations, staff interviews, facility document review, and clinical record review the facility staff failed to ensure that one (1) of 44 residents in the survey sample received treatment and care in accordance with professional standards of practice, Resident # 22. The facility staff failed to administer five consecutive doses of scheduled Ativan. The findings included: Resident #22 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to anxiety disorder, hyponatremia (low sodium), severe panic disorder, muscle weakness, Hepatitis C, protein-calorie malnutrition and diabetes (type two). Resident #22's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (assessment reference date of 1/31/19. Resident #22 was coded as being moderately impaired in cognitive function scoring 11 out of 15 on the BIMS (Brief Interview for Mental Status) exam. Review of Resident #22's clinical record revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a complaint investigation, clinical record review, facility document review and staff interviews the facility staff failed to ensure timely physician orders for the care of multiple pressure ulcers were obtained for 1 of 44 residents in the survey sample, Resident #106. The facility staff failed to obtain physician orders for the care of multiple pressure ulcers upon admission for Resident #106 within a timely manner. The findings included: Resident #106 was admitted to the facility on [DATE] with diagnoses to include but not limited to Decubitus Ulcer of the sacral region, Malnutrition and Alcohol Abuse. The most recent Minimum Data Set (MDS) assessment was an admission 5/Day with an Assessment Reference Date (ARD) of 6/25/18. The Brief Interview for Mental Status was a 15 out of a possible 15 indicating Resident #106 was cognitively intact and capable of daily decision making. Under Section M Skin Conditions, Resident #106 was coded to have 2 Stage II, 4 Stage III, and 2 Stage IV pressure areas…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-16 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a complaint investigation, facility record review, staff interviews, resident interviews and facility document review the facility staff failed ensure 2 of 44 residents in the survey sample received their diabetic shoes in a timely manner, Resident #17 and Resident #24. 1. The facility staff failed to ensure a pair of diabetic shoes was provided to Resident #24 in a timely manner. 2. The facility staff failed to provide Resident #17 with physician ordered diabetic shoes. The findings included: 1. Resident #24 was a [AGE] year old admitted to the facility on [DATE] with diagnoses to include but not limited to Type 2 Diabetes Mellitus and Peripheral Vascular Disease. The most recent Minimum Data Set was an Annual assessment with an Assessment Reference Date of 1/21/19. The Brief Interview for Mental Status was a 12 out of a possible 15 indicating Resident #24 was cognitively intact and capable of daily decision making. Resident #24's Telephone Physician Order dated 3/7/18 was reviewed and is documented in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-16 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and a complaint investigation, the facility staff failed to adequately assess and obtain pain medication for one resident (Resident #57) in the survey sample of 44 residents. The findings included: Resident #57 was re-admitted to the facility on [DATE] with diagnoses which included a history of sepsis due to Escherichia coli (E.Coli) esophagitis, muscle weakness, dysphagia, abnormalities of gait, hypertension, COPD, depression, diabetes, cardiovascular disease, hyperlipidemia, and contracture of left hand. The facility staff failed to provide routine pain medications to Resident #57. A Re-entry Minimum Data Set (MDS) dated [DATE] assessed this resident as having no difficulties in the area of hearing, speech, vision or understanding and the ability to be understood. In the area of Cognitive Patterns this resident was assessed for a brief Interview for mental Status (BIMS) and scored a (13). This resident was assessed in the area of Activities of Daily Living (ADL'S) as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and a complaint investigation, the facility staff failed to have available pain medication to one resident (Resident #57) in the survey sample of 44 residents. The findings included: Resident #57 was re-admitted to the facility on [DATE] with diagnoses which included a history of sepsis due to Escherichia coli (E.Coli) esophagitis, muscle weakness, dysphagia, abnormalities of gait, hypertension, COPD, depression, diabetes, cardiovascular disease, hyperlipidemia, and contractures of left hand. The facility staff failed to have routine pain medications available to Resident #57. A Re-entry Minimum Data Set (MDS) dated [DATE] assessed this resident as having no difficulties in the area of hearing, speech, vision or understanding and the ability to be understood. In the area of Cognitive Patterns this resident was assessed for a brief Interview for mental Status (BIMS) and scored a (13). This resident was assessed in the area of Activities of Daily Living (ADL'S) as requiring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-16 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interviews, clinical record review, and review of the facility's policy, the facility staff failed to provide an assistive eating device to a resident who needed it to improve their ability to eat independently for 1 of 44 residents (Resident #11), in the survey sample. The facility staff failed to provide Resident #11 with the ordered Rocker knife during the midday meal on 4/11/19 and 4/12/19. The findings included: Resident #11 was originally admitted to the facility 3/12/15 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included intellectual disability, right hemiparesis and cerebral palsy. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/14/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #11's cognitive abilities for daily decision making are intact. In section G (Physical functioning) the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that facility staff failed to maintain infection control practices during wound care observation for one of 44 residents in the survey sample, Resident #79. For Resident #79, facility staff failed to maintain infection control practices during wound care observation of his right heel pressure ulcer (1). (1) A pressure ulcer is an inflammation or sore on the skin over a bony prominence (e.g., shoulder blade, elbow, hip, buttocks, or heel), resulting from prolonged pressure on the area, usually from being confined to bed. Most frequently seen in elderly and immobilized persons, decubitus ulcers may be prevented by frequently change of position, early ambulation, cleanliness, and use of skin lubricants and a water or air mattress. Also called bedsores. Pressure sores. Barron ' s Dictionary of Medical Terms for the Non Medical Reader 2006; [NAME] A. Rothenberg, M.D. and [NAME] F. [NAME]. Page 155. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2019-04-16 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and review of the facility's policy the facility staff failed to electronically transmit encoded and complete Minimum Data Set (MDS), data to the Centers for Medicare/Medicaid System, for 1 of 44 residents (Resident #1), in the survey sample of 44 residents. The facility's staff failed to transmit Resident #1's encoded 1/25/19, annual Minimum Data Set (MDS) assessment. The findings included: Resident #1 was originally admitted to the facility 11/25/16 and was discharged from the facility to an acute care facility 7/3/17, and returned to the facility 7/7/17. The current diagnoses schizophrenia and high blood pressure. The quarterly MDS assessment with an assessment reference date (ARD) of 10/25/18, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicates Resident #1's cognitive abilities for daily decision making were intact. In section G (Physical functioning) the resident was coded as independent with all activities of daily living. During the Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to ARK POST ACUTE NETWORK — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.7 | +0.3 vs chain |
| Health inspection | 3 of 5 | 2.0 | +1.0 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 2 of 5 | 2.3 | -0.3 vs chain |
The other 3 homes this chain runs (chain average 1.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WEST COAST COMMONWEALTH LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 96% | since 03/01/2020 |
| BRYANT, TAMEIKA | Individual | W-2 MANAGING EMPLOYEE | — | since 07/15/2015 |
| BRIDGES, ROY | Individual | CORPORATE OFFICER | — | since 04/01/2018 |
| JUSTINIANO, KIMBERLY | Individual | CORPORATE OFFICER | — | since 03/01/2020 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495330. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.