Fir Lane Care
2430 North 13th Street, Shelton, WA 98584 · For profit - Limited Liability company · 135 certified beds · (360) 426-1651 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0568, F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (79) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $121,488 in federal fines (most recent 2025-02-21)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.5% | 14.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.0% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.0% | 1.0% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.5% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.2% | 17.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.3% | 2.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 5.5% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.4% | 12.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 92.2% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.1% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 27.6% | 22.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 31.4% | 15.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 51.4% | 82.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.3% | 19.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 13.5% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.93 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.54 | 1.52 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
32.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 126 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 74 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 32.9%CMS range 25.8–41.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.1%CMS range 5.9–12.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.4–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 135 beds and averages 92.2 residents a day — about 68% occupied, or roughly 43 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.23 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.80 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.79 hrs/resident/day on weekends vs 4.40 on weekdays — 14% thinner on weekends. RN hours go from 0.93 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
79 citations, most serious first. The 13 most serious are shown; the remaining 66 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-12-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review the facility failed to ensure the resident environment was safe and free from hazards for 17 of 17 sampled residents (1 ,2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, and 17) residing in the facility's locked dementia unit. Resident 1 experienced harm when they sustained a significant second degree burn (burn that affects the epidermis [outer layer of skin] and the dermis [middle layer of skin] to the left hip when they were found unsupervised seated on a baseboard heater. This failure placed all residents on the dementia unit at risk for serious injury and decreased quality of life and constituted an Immediate Jeopardy (IJ). On 12/10/2024, the facility was notified of an IJ at CFR 483.25, F 689, Accidents/Hazards/Supervision/Devices, when a resident sustained burns after being found unsupervised against a baseboard heater at the facility and placed other residents at risk of serious injury. The facility removed the immediacy on 12/13/2024 with an onsite…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-27 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure medications to prevent seizures were administered per physician orders for 1 of 3 residents (Resident 6) reviewed for quality care. Resident 6 experienced harm when they were found unresponsive, required Cardio-Pulmonary Resuscitation (CPR/an emergency procedure consisting of chest compressions combined with giving breaths of air) and was hospitalized when their medication for seizures were not administered for multiple doses due to the unavailability of the medications, resident refusals, and failure to notify the physician of the omissions. This failure placed all residents at risk for medical complications and a diminished quality of life. Findings included . Review of the facility policy titled, Medication Administration, revised 12/2024, showed staff were to document if a resident refused and or a dose was omitted in the EMR [electronic medical record]. The policy showed that it was not acceptable to omit a dose by indicating NA for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to accurately assess and take timely action to prevent the development of pressure ulcers (injury to skin and underlying tissue resulting from prolonged pressure) experienced by 1 of 1 closed record Resident reviewed for wound care. Resident 1 experienced actual harm when they developed pressure ulcers to both heels which required hospitalization for surgical intervention, intravenous (administered through the vein) antibiotics and below the knee amputation (BKA) of their right lower extremity (RLE). These failures placed residents at risk for pressure ulcer development, deterioration of existing pressure ulcers, pain, and a decreased quality of life. Findings included . Review of the facility's policy titled, Wound Prevention and Treatment, revised 02/03/2023, showed that wounds including pressure injuries and significant skin tears would be monitored weekly and documentation of size, color, odor, healing progression, notifications and other pertinent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-24 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the notice of transfer or discharge and the bed hold policy in writing for 2 of 3 residents (Resident 1 and 2) reviewed for discharge notice. This failure placed residents and/or representatives at risk for lack of advocacy for discharge rights, housing options, and frustration.Findings included.Review of the provider's policy titled, Bed-Hold: Notification Notice of Bed Hold Policy and Return, dated 09/2022, showed when a resident was transferred to a hospital, a written notice will be provided to the resident, family member or responsible party regarding the resident's bed hold rights and the center's bed hold policy, a copy of the completed WA-Nursing Home Transfer or Discharge Notice would be provided to the resident/resident representative at the time of transfer and within 24-hrs after transfer contact the resident/resident representative to explain the bed-hold policy and elicit verbal communication regarding wishes of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-24 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a functional and/or sanitary environment for residents for 2 of 3 sampled residents (Residents 3 &4) reviewed for environment. This failure places residents at risk of discomfort, their environment being unhomelike and unsanitary, and of a diminished quality of life.Findings included.Resident 3's electronic health record showed they were admitted to the facility on [DATE], were in room [ROOM NUMBER], and were discharged on 05/21/2026.During an interview on 06/23/2026 at 9:46 AM, Collateral Contact 2 (CC2), Resident 3's family member, said the facility was filthy.Resident 4 was admitted to the facility on [DATE] and was in room [ROOM NUMBER]. Review of Resident 4's Medication Administration Record for 06/24/2026, showed they had received their morning doses of docusate (stool softener) and MiraLAX (stool softener and stimulant).During an interview and observation on 06/24/2026 at 12:22 PM, Resident 4 said their bathroom was a mess.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from abuse from other residents in the facility for 1 of 3 residents (Resident 1) reviewed for abuse. This failure placed residents at risk of further abuse, injury, mental anguish and fear. Findings included.Resident 1 was admitted to the facility on [DATE] with a diagnosis of Alzheimer's disease (a progressive disorder of the brain causing memory loss and poor judgement). The Minimum Data Set Assessment, an assessment tool, dated 03/28/2026 showed Resident 1 was severely cognitively impaired.Resident 1's care plan, dated 10/17/2025 and revised on 04/17/2026, showed Resident 1 had a behavior problem r/t [related to] confused, pacing and wandering with interventions to include approach calmly, redirect as needed, offer options and activities and rule out pain.On 04/30/2026 at 11:05 AM, Staff B, Certified Nursing Assistant (CNA), said they provided care for Resident 1 and Resident 2. Staff B said Resident 1's usual behavior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to communicate, develop and implement an effective discharge plan and provide sufficient time and orientation prior to discharge for 1 of 3 residents (Resident 1) reviewed for discharge. This failure placed residents at risk of displacement, adequate housing and a decreased quality of life.Resident 1 was admitted to the facility on [DATE] with diagnoses including ankle infection, mood disorder and substance abuse. Resident 1 was discharged from the facility on 02/19/2026. Resident 1's Minimum Data Set Assessment, dated 01/04/2026, showed Resident 1 was cognitively intact.Resident 1's Mobility Care Plan, dated 12/29/2025, showed Resident 1 had limited mobility r/t [related to] weight bearing restrictions NWB [non weight bearing RLE [right lower extremity] for 6 weeks.Resident 1's Discharge Care Plan, dated 12/30/2025, showed Resident 1 wished to return/discharge to placement options and there was potential for complications r/t discharge planning to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Long-Term Care Ombudsman of a facility discharge for 1 of 3 (Resident 1) residents reviewed for discharge. This failure placed residents at risk of being inappropriately discharged and lack of advocacy regarding their options and rights.Findings included.Resident 1 was admitted to the facility on [DATE] with diagnoses including ankle infection, mood disorder and substance abuse. Resident 1 was discharged from the facility on 02/19/2026. Resident 1's Minimum Data Set Assessment, dated 01/04/2026, showed Resident 1 was cognitively intact.On 02/23/2026 at 3:09 PM, Resident 1 said Staff C, Social Service Director, told them they had to leave the facility after they had a verbal altercation with a nurse. Resident 1 said they did not want to discharge from the facility but did not believe it was optional. Resident 1 said they asked Staff C what to do because they did not know where to go and Staff C said they would work on a location. Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide informed consent and communicate preferences for Cardiopulmonary Resuscitation (CPR) to the resident and/or representative for 1 of 3 residents (Resident 1) reviewed. This failure placed residents and/or residents' representatives at risk for not being fully informed of health care decisions and residents' health care advocates not available to assist them in decision making.Findings included.Review of the facility's policy, Advanced Directives, revised 12/2024, showed the definition of Advance Directive may include Portable Order for Life-Sustaining Treatment (POLST) (a medical order form designed to document patient preferences for end-of-life care-such as CPR, and medical interventions). The policy showed the facility staff would determine upon admission whether the resident had an Advance Directive and identify the primary decision-maker and place a copy of such Advance Directive in the permanent medical record. The policy showed it may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement care plan interventions for low meal intake and diet modifications for 1 of 3 residents (Resident 1) reviewed. This failure placed residents at risk of malnutrition, clinical complications and a decreased quality of life.Findings included.Resident 1 was admitted on [DATE] with diagnoses including paraplegia/functional quadriplegia (partial loss of sensation and control of body), dementia and cancer. The Minimum Data Set, an assessment tool, dated 12/17/2025, showed Resident 1 had severe cognitive impairment, was dependent on staff for eating, transfers and bed mobility.Resident 1's nutrition care plan, dated 12/16/2025, showed Resident was at risk or potential nutrition risk r/t [related to] new environment, altered diet, poor appetite, and varied intake. Care plan interventions included monitor/document circumstances surrounding mealtimes/refusals to eat., attempt to determine pattern or cause, where possible alter or remove cause,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately and/or timely assess and monitor a pressure ulcer for 1 of 3 residents (Resident 1) reviewed for wounds. This failure placed residents at risk of worsening pressure ulcers, lack of treatment evaluation and decreased quality of life.Findings included.Review of the facility policy, Wound Prevention and Treatment, revised 02/03/2023, showed the facility monitored wounds weekly and documentation of size, color, odor, healing progression, notifications and other pertinent information will be documented in the electronic medical record. Physician notification and resident/resident representative notification will be completed as needed.Resident 1 was admitted on [DATE] with diagnoses including paraplegia/functional quadriplegia (partial loss of sensation and control of body), dementia and cancer. The Minimum Data Set, an assessment tool, dated 12/17/2025, showed Resident 1 had severe cognitive impairment, was dependent on activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document the clinical condition for 1 of 3 residents (Resident 1) reviewed. This failure placed residents at risk of inaccurate medical records, inaccurate assessments and lack of continuity of care.Findings included.Resident 1 was admitted on [DATE] with diagnoses including paraplegia/functional quadriplegia (partial loss of sensation and control of body), dementia and cancer. The Minimum Data Set, an assessment tool, dated 12/17/2025, showed Resident 1 had severe cognitive impairment, was dependent on activities of daily living (ADLs), transfers and bed mobility.Suprapubic CatheterResident 1's physician orders, dated 12/16/2025, showed Resident 1 had a suprapubic catheter (a tube inserted through an abdominal incision directly into the bladder to drain urine).Resident 1's Documentation Survey Report (nursing assistant documentation), dated December 2025, showed the nursing assistants had documented Resident 1 was incontinent of urine on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Resident Representative of multiple falls for 1 of 3 (Resident 3) residents reviewed. This failure placed residents and their representatives at risk of not being able to participate in resident care decisions, providing support, delayed medical treatment, and a diminished quality of life.Findings included.Resident 3 was admitted on [DATE] with a diagnosis of a stroke with hemiplegia (paralysis affecting one side of the body). The Minimum Data Set, an assessment tool, dated 06/27/2025, showed Resident 3 required substantial assistance for bed mobility, transfers and had severe cognitive impairment.On 08/14/2025 at 3:32 PM, Resident 3's representative said when they met with facility staff about discharge, a staff member told them Resident 3 had five falls since admission. Resident 3's representative said they had been notified of one fall since Resident 3 had been admitted to the facility but had not been made aware of multiple falls, I did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 66 citations
- Potential for harm · D2025-08-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to accurately document and reconcile controlled substances for 2 of 3 (Resident 1 and 2) residents reviewed. This failure placed residents at risk for misappropriation of medications, missed medications and possible diversion of controlled substances.Findings included.<Policy>Review of the facility's undated policy titled, Med Administration, showed that staff were to prepare medication for administration and log out the drug on the controlled drug declining inventory page in the bound Controlled Substance Record Book and include the date, time, number/amount of drug and signature. The policy showed that staff were to document all controlled drugs had been counted at each change of shift.<Resident 1>Resident 1 was admitted to the facility on [DATE] with a diagnosis of malnutrition.Resident 1's physician orders, dated 08/06/2025, showed an order to administer dronabinol (controlled substance used to stimulate appetite) 5 milligrams two times a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations and record review, facility staff failed to perform hand hygiene during medication administration for 2 of 3 (Staff C and D) staff reviewed for infection control. This failure placed residents at risk for the spread of infection and a diminished quality of life. Findings included.Review of the facility's undated policy, Handwashing/Hand Hygiene, showed hand hygiene was indicated: immediately before touching a patient, after touching a resident, after touching the resident's environment and immediately after glove removal.On 08/14/2025 at 3:32 PM, Collateral Contact 1 (CC1) said they visited their family member daily and when the nurses came in the room to give the resident their medications, they did not wash their hands coming and/or going. CC1 said they didn't wear gloves when administering eye drops and/or wash their hands when they finished.On 08/20/2025 at 10:43 AM, Staff C, Registered Nurse (RN), was observed entering Resident 4's room without performing hand hygiene. Staff C took Resident 4's blood pressure, and temperature using a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3) Resident 75 was admitted to the facility on [DATE]. Review of the admission MDS, dated [DATE], showed the resident was cognitively moderately impaired. Review of Resident 75's EHR documented them as Responsible Party. A progress note by Staff F, SSD, dated 06/03/2025, documented he provided the family with paperwork and contact information so they could begin the process of becoming Resident 75's legal representative. On 06/06/2025 at 10:49 AM, Staff F said Resident 75 did not have an advanced directive. Staff F said he did not offer information to Resident 75 or their family about establishing a POA during the initial care conference, and said the information was not provided until recently in June 2025. On 06/09/2025 at 11:07 AM, Staff B, DNS, said her expectation was that advanced directives be addressed on admission, including offering information about formulating a POA. Reference WAC 388-97-0300 (1)(b), (3)(a-c) Based on interview and record review, the facility failed to ensure they informed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to have a system in place that ensured grievances were initiated, logged, addressed, and timely resolved in response to residents' complaints verbalized during Resident Council (RC) meeting for 4 of 6 months (December 2024, January, February and April 2025) The failure to initiate, log, investigate verbalized concerns, inform residents of their findings and actions taken, if any, prevented the facility from identifying care trends and determining if actions taken were effective in resolving the reported issues. These failures resulted in residents verbalizing the same complaints for multiple months without resolution, and placed residents at risk of feeling frustrated, unimportant and unheard, and a decreased quality of life. Findings included . <Facility Policy> Review of the facility's Resident Council policy, revised 01/23/2023, showed the staff member who recorded the RC meeting minutes would report concerns/grievances to the Administrator and/or the department head responsible. A response would be provided in writing to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure notification to the Office of the State Long-Term Care Ombudsman (resident advocates) occurred for residents transferred to the hospital, for 2 of 2 residents (Residents 19 & 25) reviewed for hospitalization. This failure placed residents at risk of a lack of advocacy and possible unidentified or unmet care needs. Findings included . Resident 19 was admitted to the facility on [DATE]. They were transferred to the hospital on [DATE] and again on 04/05/2025. Resident 25 was admitted to the facility on [DATE]. They were transferred to the hospital on [DATE]. On 06/04/2025 at 9:14 AM, a request was made with the social services department for documentation of ombudsman notifications for Resident 19's hospitalizations on 02/07/2025 and 04/05/2025, and Resident 25's hospitalization on 05/29/2025. During an interview on 06/04/2025 at 2:20 PM, Staff F, Social Services Director, said they had not provided the ombudsman with any notifications of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to ensure Pre-admission Screening and Resident Reviews (PASRR, a screening tool used to identify behavioral healthcare needs) were completed prior to admission and/or accurately reflected residents' mental health diagnoses for 7 of 8 residents (Residents 67, 53, 69, 78, 44, 54, & 19) reviewed for PASRR. These failure placed residents at risk for inappropriate placement, unmet behavioral healthcare needs and diminished quality of life. Findings included . 1) Resident 67 was admitted to the facility on [DATE]. Review of the 02/26/2025 admission Minimum Data Set (MDS, an assessment tool), showed the resident was cognitively intact, had a diagnosis of anxiety disorder and received antianxiety medication on seven of seven days during assessment period. Review of the 02/19/2025 admission/transfer orders showed an order for lorazepam (an antianxiety medication) every six hours as needed (PRN), for anxiety for 14 days. Review of the electronic health record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure routine assessment and monitoring of skin conditions and implementation of interventions for 1 of 2 residents (Resident 67) reviewed for non-pressure skin, to provide bowel care in accordance with physicians' orders and facility protocol for 4 of 8 residents (Residents 67, 41, 45 & 283) reviewed for bowel management, and to effectively communicate, collaborate, and implement coordinated hospice plans of care for 2 of 2 (Residents 26 & 11) reviewed for Hospice services. These failures placed residents at risk for unidentified decline and/or delayed treatment and healing of non-pressure skin conditions, abdominal pain, decreased appetite, other negative outcomes related to untreated constipation, and unmet end of life care needs related to hospice services. Findings included . <Facility Policy> Review of the facility's Management of Constipation policy, revised November 2023, showed constipation was defined as three or more days without a bowel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <Fluid Intake> Resident 41 was admitted to the facility on [DATE]. Review of the Quarterly MDS, dated [DATE], showed the resident was cognitively intact, had a diagnosis of end stage renal disease, and required dialysis during the assessment period. An end stage renal disease care plan, revised 05/01/2025, had a goal that the resident would not have any signs and symptoms (s/sx) of fluid volume overload or fluid volume deficit through the next review. Interventions included dialysis three times a week, monitoring for s/sx of hypervolemia (excessive fluid in the body) and hypovolemia (low levels of fluid in the body caused by various factors including dehydration.) A nutritional risk care plan, revised 05/01/2025, documented the resident was on a 1500 milliliter (ml)/day fluid restriction and directed staff to record food and fluid intake. Review of the resident's physician's orders, showed a 04/15/2025 order for a 1500 ml per day fluid restriction. Dietary was to provide 1080 ml per day, or 360 ml per meal and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure sufficient qualified nursing staff were available to provide restorative nursing services for 2 of 2 residents (Residents 8 and 61) reviewed for limited range of motion. The failure to have sufficient qualified staff to provide restorative nursing services resulted in the therapy department not referring residents for restorative nursing programs, who they acknowledged were at risk for declines in range of motion (ROM), contracture formation/progression, and would have been referred for and benefited from restorative services, had sufficient staff been available to provide them. This failure placed residents at risk for decreased ROM, contractures, impaired skin integrity, increased dependence on staff for care needs and a diminished quality of life. Findings included . <Restorative Services> 1) Resident 61 was admitted to the facility on [DATE]. Review of the Quarterly Minimum Data Set (MDS, an assessment tool), showed the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-09 · tag F0847 — patternInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure the facility's binding arbitration agreements (legal document that required the use of a third party to resolve disputes) was reviewed and explained in a form, manner, and/or language understood by the resident and/or their legal representative for 3 of 3 sampled residents (Residents 39, 70, & 28) reviewed for binding arbitration agreements. This failure placed residents at risk for lacking understanding of the legal document signed, forfeiture (loss or giving up of something) of the right to a jury or court, and a diminished quality of life. Findings included . The facility's blank Arbitration Agreement, dated 07/2024, was reviewed on 06/06/2025, and documented: A. Resident and Resident's Representative ARE NOT required to sign the Agreement as a condition of admission to or as a requirement to continue to receive care at the Center. C. This agreement waives the right to a trail by judge or Jury. 1. Disputes to be Arbitrated. The Parties…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to honor resident rights related to medical appointments for 1 of 1 resident (Resident 70) reviewed for resident rights. This failure placed residents at risk of delay in care, emotional upset, and a diminished quality of life. Findings included . Resident 70 was admitted to the facility on [DATE]. The admission Minimum Data Set Assessment, dated 04/29/2025, showed Resident 70 was understood and understands, and was cognitively intact. Review of an email dated 05/16/2025 at 11:25 AM, by Staff L, Transportation, showed Resident 70 had an appointment scheduled for 06/04/2025 with Neurology. During an interview on 06/06/2025 at 12:54 PM, Resident 70 said they were promised diagnostic testing when they came to the facility, as they were unsure of why they were no longer able to walk. Resident 70 reported they were supposed to have a nerve conduction test done on their lower spine, but transportation was not arranged and the appointment was canceled.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2) Resident 52 was admitted to the facility on [DATE] and has a diagnosis of depression. Resident 52's Quarterly MDS, dated [DATE] documented the resident was cognitively intact and was dependent to moderate assist with activities of daily living. Resident 52's EHR documented Sertraline, an antidepressant, was ordered on 02/24/2025 and the consent was signed on 03/21/2025. On 06/09/2025 at 9:49 AM Staff C, RCM/RN said we should have had a consent done when the order was placed. I am not sure why this was missed. On 06/09/2025 at 11:07 AM Staff B, Director of Nursing Service said the expectation was for the resident provide consent before the medication was given. Reference WAC 388-97-0300 (3)(a) Based on interview and record review the facility failed to ensure residents and/or resident representatives were informed and provided consent before administering psychotropic (mind altering) medication for 2 of 6 sampled residents (Residents 52 and 283) reviewed for right to be informed about treatment decisions. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-09 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure psychotropic medications (any drug that affects the brain activities associated with mental processes and behavior) were regularly monitored, documented on and/or monthly pharmacist recommendations were acted upon timely, for 2 of 5 residents (Residents 54 &19) reviewed for unnecessary medication. This failure placed residents at risk of unnecessary medication usage, increase in side effects without intervention, and a diminished quality of life. Findings included . 1) Resident 54 was admitted to the facility on [DATE] with diagnoses of depression, anxiety disorder, dementia with psychotic disturbance, and psychosis (disconnection from reality). The Quarterly Minimum Data Set Assessment (MDS), dated [DATE], showed Resident 54 was cognitively intact. Review of the electronic health record (EHR), showed Resident 54 was taking scheduled psychotropic medications including antipsychotic (a class of psychotropic medication primarily used to manage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure allegations of abuse were reported to the State Agency within 24 hours for 1 of 2 resident (Resident 3) reviewed for abuse. This failure placed residents at risk of incidents not being reported and at risk for abuse and neglect. Findings included . Resident 3 admitted to the facility on [DATE]. The admission Minimum Data Set (an assessment tool), dated 03/21/2025, documented Resident 3 was severely cognitively impaired. A social services progress note, dated 05/16/2025, documented that Resident 3 had stated, they hit me. Review of the facility investigation logs showed the allegation was not reported to the State Agency until 05/19/2025, 3 days after the allegation. On 06/04/2025 at 2:15 PM, Staff B, Director of Nursing Services, said an allegation of abuse should be reported to the State Agency within two 2 hours. Regarding Resident 3's allegation on 05/16/2025 not being reported to the State Agency until 05/19/2025, Staff B said it did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2) Resident 67 was admitted to the facility on [DATE]. Review of the admission MDS, dated [DATE], showed the resident was cognitively intact, had Stage 3 (Full-thickness skin loss in which fat is visible in the ulcer) and Stage 4 (Full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer) pressure injuries, required substantial to maximal assistance with bed mobility, and had an indwelling urinary catheter. A Urinary Incontinence and Indwelling Catheter care area assessment, completed 03/04/2025, documented Resident 67 required an indwelling catheter secondary to Stage 3 and Stage 4 pressure injuries to the sacrum and right buttock. Review of the urinary catheter care plan, revised 04/17/2025, showed there was no indication or justification for use documented. The goals were identified as: will remain free from urinary tract infections and other catheter related complications; and will have the catheter removed in the absence of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3) On 06/05/2025 at 8:06 AM, during a medication administration observation and record review, it was noted that Resident 450 had a current order for Aspirin 81 mg tablet, in a chewable form. On 06/05/2025 at 8:15 AM, Staff Q, LPN, provided Resident 450 with a small plastic cup with multiple medications in it, including the chewable Aspirin. Resident 450 was observed taking all the medications with a drink of water, including the chewable medication. On 06/05/2025 at 8:36 AM, Staff Q, regarding the chewable medication being swallowed and not chewed, said Resident 450 requests to take them all together. Staff Q said she had to give them the chewable form of the medication, rather than the non-chewable form, because that was how it was ordered. On 06/09/2025 at 10:48 AM, Staff C, RCM/RN, when asked what the process was if a resident preferred a medication in a different form, said staff could get orders from the doctor to change it to the right form, such as with chewable aspirin, and staff could contact the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure pressure injuries (PIs) were consistently assessed, and ordered pressure redistribution measures and equipment were in place and functional for 1 of 4 residents (Resident 67) reviewed for PIs. The failure to ensure an ordered low air loss mattress was in place and functional and to routinely assess identified PIs, detracted from the ability to determine if current treatments and interventions were effective and appropriate. This failure placed residents at risk for prolonged wound healing, unidentified decline, and development of avoidable PIs. Findings included . The National Pressure Injury Advisory Panel (NPUIP) provided the following PI stage descriptions: - PI- localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device, because of intense and/or prolonged pressure or pressure in combination with shear. - Stage 1 Pressure Injury: Non-blanchable erythema…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure residents admitted with indwelling catheters (a flexible tube inserted into the bladder through the urethra to drain urine) were assessed for catheter removal as soon as possible, and to ensure clinical condition/ justification existed for continued use for 1 of 1 resident (Resident 67) reviewed for urinary catheters. These failures placed residents at risk for unnecessary catheterization, urinary tract infections, and a decreased quality of life. Findings included . Review of the facility's Indwelling Catheters policy, revised December 2024, showed all residents with indwelling catheters required a medical justification for their initiation and continued use. A Bladder Data Collection/Evaluation and/or the Catheter Justification Evaluation was required for all residents with an indwelling catheter. The assessment would determine the reason/ justification for use, if any factors were reversible, and a plan of care developed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3) Resident 283 admitted to the facility on [DATE]. The admission MDS, dated [DATE], documented Resident 283 was severely cognitively impaired. Resident 283 was on hospice services (end of life care). Resident 283 had orders for morphine (pain reliever) oral solution, by mouth every 1 hours as needed for breakthrough pain; dyspnea (shortness of breath). Review of Resident 283's MAR, from 05/22/2025 through 06/05/2025, showed morphine was administered with documented pain on 05/24/2025, 05/26/2025, 05/27/2025, 05/28/2025, 05/29/2025, 05/30/2025, 06/01/2025, 06/02/2025 and 06/05/2025. Resident 283's May 2025 and June 2025 MARs also showed staff were ordered to provide NPI to reduce pain and document the effectiveness. Interventions included repositioning, relaxation, diversional activities and redirection. Staff were instructed to document the NPI intervention and effectiveness as needed. There was no documentation NPIs had been attempted. On 06/06/2025 at 11:19 AM, Staff C, RCM/RN, said NPIs should be implemented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and label medications appropriately and discard expired medications for 2 of 5 medication carts (Medication Carts A2 & A3) reviewed. These failures placed residents at risk of receiving expired or less effective medications, and inappropriate access to medication. Findings included . 1) Observation of Medication Cart A2 on 06/04/2025 at 11:57 AM, showed an unattended bottle of Tylenol on top of the cart. In addition, a bottle of Day Time Cold and Flu Relief was located within the cart with an expiration date of 12/2024. Located within the cart drawers, were a nystatin (antifungal) cream and clotrimazole (antifungal) cream, both without resident names and labels. Staff I, Licensed Practical Nurse, said the bottle of Tylenol on top of the cart came from central supply, and the employee that delivered it had left it unattended and it was a new staff member. Staff C, Resident Care Manager/Registered Nurse (RCM/RN), looked at the bottle of Day Time Cold and Flu medication and confirmed it was expired. 2) Observation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to store food for residents in accordance with professional standards for 5 of 5 refrigeration/freezer units (A1/A2, A3, B3, Walk in Cooler and Walk in Freezer) reviewed for food service safety. The failure to maintain documented refrigerator temperature logs placed residents at risk of foodborne illness (caused by the ingestion of contaminated food or beverages), unsanitary conditions, and diminished quality of life. Findings included . Review of the following refrigerator temperature logs located on A1/A2 hall, A3 hall, B3 hall, Walk in Cooler and Walk in Freezer in the kitchen, documented missing refrigerator/freezer temperatures: Snack Refrigerator since February 25th, 2025 (logs started on 02/25/2025): 02/25/2025 Hall A1 & A2- no temperatures recorded. 02/26/2025 Hall A1, A2, A3 & B3- no temperatures recorded. 02/27/2025 Hall A1 & A2- no temperatures recorded. 02/28/2025 Hall A1 & A2- no temperatures recorded. A3 Hall no temperatures recorded on: 03/06/2025, 03/23/2025, 03/29/2025, 04/03/2025, 04/10/2025, 04/11/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure staff-maintained infection control practices during dressing changes for 1 of 3 wound cares observed, during meal tray delivery for 1 of 5 meal tray observations, and that regular temperature checks of the washing machines were complete for washing machines for for 1 of 1 laundry room reviewed for infection control. This failure placed residents at risk for the spread of infection and a diminished quality of life. Findings included . <Logs for Washer Temperatures> A Review of the Washer Temperature Logs showed no documentation on: -February 2025 blanks on the 1st, 2nd, 16th and 29th - 31st -May 2025 a blank on the 26th On 06/04/2025 at 1:03 PM Staff X, Housekeeping and Laundry Manager said the washer temperatures were checked to ensure proper standards for equipment, to make sure the laundry was sanitized, and it killed the germs. Staff X said she would in-service the staff and make sure the temperatures were done in the future.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observations, interviews and record review, the facility failed to implement the plan of care for 1 of 3 (Resident 1) residents reviewed for quality of care. This failure placed residents at risk for clinical complications, discomfort, lack of nutrition and a diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses including diabetes and multiple sclerosis (a disease affecting your brain and spinal cord). The Minimum Data Set, an assessment tool, dated 04/11/2025, showed the resident had a pressure ulcer, required substantial/maximal assistance with bed mobility, was dependent on staff for transfers and had severe cognitive impairment. Resident 1's current care plan showed the following: -Focus Area-the resident has a stage III (pressure ulcer with full thickness loss of skin exposing subcutaneous tissue) pressure ulcer (injury to skin and underlying tissue resulting from prolonged pressure) present on the sacrum (tailbone), revised 04/29/2025.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure 3 of 6 staff members (Staff B, C and D) used personal protective equipment (PPE) in accordance with the Centers for Disease Control (CDC) guidelines when caring for residents with known COVID 19 (an infectious virus causing respiratory illness that may cause difficulty breathing and could lead to severe impairment or death) infections. This failure placed residents and staff at risk for contracting and spreading COVID 19. Findings included . A 06/24/2024 CDC update titled, Infection Control Guidance: SARS-CoV-2 (the virus that causes COVID 19), showed residents should be placed on transmission based precautions and when health care personnel enter the room of a patient with suspected or confirmed COVID 19, they should use a N95 respirator (a mask that filters 95% of airborne particles), gown, gloves, and eye protection. A 04/12/2024 CDC guidance titled, CDC's Core Infection Prevention and Control Practices for Safe Healthcare Delivery in All Settings, showed staff were to remove and discard PPE, other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide assistance with bathing, dressing and personal hygiene for 2 of 4 residents (Resident 1 and 2) reviewed for quality of care. This failure placed residents at risk for poor hygiene, loss of dignity and a diminished quality of life. Findings included . <Resident 1> Resident 1 was admitted on [DATE]. The Minimum Data Set Assessment (MDS), an assessment tool, dated 03/07/2025, showed the resident was cognitively intact and required substantial assistance from staff for bathing, dressing and supervision/touching assistance for personal hygiene. On 03/27/2025 at 11:06 AM, Resident 1 was observed lying in bed. The resident said they had their first shower on 03/11/2025 (11 days after admission) after repeatedly asking for a shower. The resident said no one had offered to assist them with getting ready for the day. The resident said the staff did not routinely offer to get them out of bed, assist them to the bathroom, clean up for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-11 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure residents were free of physical restraints for 3 of 3 residents (Resident 1, 2 and 3) when medical devices prevented the residents from freedom of movement. This failure placed the residents at risk for injury, frustration, and a decreased quality of life. Findings included . <RESIDENT 1> Resident 1 was admitted to the facility on [DATE] with diagnoses including dementia and other progressive neurological conditions. The Minimum Data Set (MDS), an assessment tool, dated 02/18/2025, showed Resident 1 had severe cognitive impairment, had a fall since the last assessment and required substantial assistance for transfers. Resident 1's care plan, revised 12/29/2023, showed resident was at risk for falls and had poor safety awareness. On 03/10/2025 at 10:25 AM, Resident 1 was observed sitting in their wheelchair. The resident's right wrist was off the wheelchair armrest with the remainder of the forearm positioned on the armrest. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to implement care plan interventions for 2 of 3 residents (Resident 2 and 3) reviewed for quality of care. This failure placed residents at risk for poor hygiene, clinical complications, and a diminished quality of life. Findings included . <Resident 2> Resident 2 was admitted to the facility on [DATE] with diagnoses including dementia and depression. The Minimum Data Set (MDS), an assessment tool, dated 11/20/2024, showed Resident 2 was dependent on staff for transfers, bed mobility, dressing, hygiene and had cognitive impairment. Resident 2's self-care deficit care plan, revised on 07/20/2021, showed the resident had hearing aids. Staff were to ensure the resident had them on in the am and out at night. The care plan showed the resident was to set up at the sink and encouraged to assist with hygiene. Resident 2's ADL [activity of daily living] care plan, revised on 08/16/2024, showed the resident was to have TED hose (compression socks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to follow their policy to prevent resident elopement for 1 of 3 residents (Resident 4) reviewed for accidents. This failure placed residents at risk of elopement, accidents and a decreased quality of life. Findings included . Review of the facility policy, titled Elopement Prevention, dated 11/2022, showed elopement prevention included completing an admission assessments, elopement evaluations, identifying risk factors and hazards and could have included previous elopements, desire to leave the center and cognitive impairments. The policy included completing an elopement care plan and developing individualized interventions which may have included the electronic monitoring/alarm system to be used and to check through observation that the resident was wearing the device, if one was applied by indicating this on the Treatment Administration Record (TAR). Resident 4 was admitted to the facility on [DATE] with diagnoses including hepatic encephalopathy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-17 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to assess and treat pain for 1 of 3 residents (Resident 1) reviewed for pain. Failure to implement interventions to reduce pain, including administration of pain medication placed residents at risk of experiencing episodes of untreated pain and for a diminshed quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses including a fractured left femur (thigh bone) with repair, neuropathy (nerve problem that causes pain, numbness, tingling, swelling and muscle weakness) and hypertension. The Minimum Data Set (MDS), an assessment tool, dated 07/31/2024, showed Resident 1 was cognitively intact and was on a scheduled pain medication regimen. Resident 1's Physicians' orders showed the following orders: - 07/24/2024 - oxycodone 5 milligrams (mg) (narcotic medication used to treat pain) by mouth every 4 hours as needed for pain. - 07/24/2024 - pregabalin (medication to treat nerve pain) 75 mg two times daily. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide a written notice to the resident, the resident representatives, and representative of the Office of the State Long-Term Care Ombudsman of an emergency transfer for 1 of 3 residents (1) reviewed for hospitalizations. This failure placed residents and/or their representatives at risk of not being able to make informed decisions about transfers and prohibited access to an advocate who could inform the resident/representative of their options and rights. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses including chronic inflammatory demyelinating polyneuritis (a condition resulting in loss of sensation in the arms and legs). The quarterly Minimum Data Set (MDS) assessment, dated 11/25/2023, documented Resident 1 had no cognitive impairment and required moderate to total dependence on staff for assistance with activities of daily living. The MDS documented Resident 1 had an active plan to return to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to consider re-admission of a resident after an unplanned hospitalization for 1 of 1 sample residents (1) reviewed for permitting residents to return to the facility. This failure placed residents at risk for increased anxiety related to being placed in an unfamiliar environment, and a diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses including chronic inflammatory demyelinating polyneuritis (a condition resulting in loss of sensation in the arms and legs). The quarterly Minimum Data Set (MDS), an assessment tool, dated 11/25/2023, documented Resident 1 had no cognitive impairment and required moderate to total dependence on staff for assistance with activities of daily living. The MDS documented Resident 1 had an active plan to return to the community. No community referrals had been made for discharge planning. The care plan, dated 12/30/2022, documented Resident 1 wished to return home…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-10 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure quarterly personal fund statements were provided to residents with personal fund accounts for 4 of 4 sampled residents (Residents 4, 5,19 and 24) reviewed for personal fund accounts. This failure placed residents at risk of not having an accurate accounting of their personal funds held in trust by the facility. Findings included . 1) Resident 24 admitted to the facility on [DATE] with diagnoses including a neurological condition (a condition that affect the brain, spinal cord, and nerves) and was able to make needs known. During an interview on 05/05/2024 at 11:38 AM, Resident 24 said they had a personal funds account with the facility but never received statements of their balance. Review of the Trial Balance document, dated 05/08/2024, showed Resident 24 had a balance which was held in trust by the facility. Further review showed Residents 4, 5 and 19 also had balances. During an interview on 05/08/2024 at 1:20 PM, Staff H, Business Office…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-10 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure services provided met professional standards of practice for 2 of 32 sample residents (Residents 129 & 69) reviewed. Facility nurses failed to obtain, accurately transcribe, follow, and/or clarify physician's orders when indicated. The facility failed ensure nurses only signed for tasks that were completed. These failures placed residents at risk for medication errors, delays in treatment, unmet care needs and potential negative outcomes. Findings included . <Resident 129> Resident 129 admitted to the facility on [DATE] with care needs related to heart and lung disease. <pain medication> Review of the Resident 129's May 2024 Medication and Treatment Administration Records (MAR/TAR) showed 05/03/2024 orders for oxycodone (narcotic pain medication) 2.5 milligrams (mg) every four hours as needed for pain, and oxycodone 5 mg every four hours as needed for pain. The orders did not provide instruction or the assessment method a nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-10 · tag F0685 — patternAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide services to maintain vision for 2 of 2 sampled residents (Residents 50 and 69) reviewed for vision/hearing. This failure placed residents at risk of inability to complete activities of daily living, a heightened risk of accidents and a diminished quality of life. Findings included . 1) Resident 50 admitted to the facility on [DATE] with diagnoses including diabetes and kidney failure. Review of Resident 50's admission Minimum Data Set (MDS, a required assessment tool) showed that the resident's vision was assessed to be moderately impaired. During an interview on 05/06/2024 at 9:27 AM, Resident 50 said they were having issues with their vision and they had been waiting for several months to be seen by the eye doctor. During an interview on 05/09/2024 at 11:39 AM, Staff F, Social Service Assistant, said the eye doctor conducts exams at the facility every three months. Staff F said they had recently found multiple appointments that were never…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-10 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure sufficient qualified nursing staff were available to provide care and services as evidenced by information provided in Resident/Surveyor interviews for 4 residents (Residents 24, 63, 128 & 67) interviewed, and 2 staff (Staff C & Staff D) interviewed. The facility had insufficient staff to ensure residents received assistance with Activities of Daily Living (ADLs) including showers, nail care and shaving. These failures placed residents at risk for unmet care needs and a diminished quality of life. Findings included . <Resident Interviews/Observations> On 05/05/2024 at 11:25 AM, Resident 24 said sometimes aides didn't have time to give showers. On 05/05/2024 at 1:04 PM, Resident 63 said there was not enough staff and they were real busy. On 05/06/2024 at 11:36 AM, Resident 128 stated, I have had to wait four hours after requesting my pain pill, the excuse or what I was told was, 'I will tell the nurse again', or 'the nurse was on their rounds,' so I had to wait my turn. On 05/10/2024 at 11:41 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure refrigerator temperatures were recorded for 1 of 2 refrigerators in the locked medication rooms. This failure placed residents at risk for receiving medications that were not properly stored. Findings included . On 05/08/2024 10:03 AM, Staff E, Registered Nurse (RN) went into the medication room by the nurse station that was near the front entrance of the facility and they could not find a temperature log for the locked refrigerator. When asked if there was a temperature log, Staff E said, not that I see. When asked if there should have been a temperature log, Staff E said, yes and it is recorded by the staff on the night shift. On 05/08/2024 10:13 AM, Staff B, RN and Director of Nursing Services (DNS), went into the medication room at the nurse station near the entrance to the facility and she could not locate the log for the locked refrigerator temperatures. When asked if there should have been a temperature log, Staff B said, yes and it is usually placed on top of the refrigerator. On 05/10/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food was stored and served under safe and sanitary conditions in one of one kitchen. These failures placed residents at potential risk for cross contamination, food borne illnesses and diminished quality of life. Findings included . <Brief Initial Tour> Observation of the industrial refrigerator on 05/05/2024 at 10:10 AM, showed several uncovered cups of juice on a rolling cart. Additional observation showed several bowls of uncovered pudding on a separate rolling cart in the path of a fan blowing with visible dust/debris blowing. Observation of the industrial freezer on 05/05/2024 at 10:14 AM, showed a package of hot dogs, chicken patties and manicotti unsealed and undated. The chicken patties and manicotti had a thick layer of frost on them. Observation on 05/05/2024 at 10:11 AM, showed three plastic containers of used spices without a date. <Follow-up kitchen observation> Observation of the industrial refrigerator during the lunch meal preparation on 05/07/2024 at 10:10 AM, showed uncovered desserts in the path of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview, and record review, the facility failed to honor bathing and room preferences for 2 of 4 sampled residents (Residents 24 and 74) reviewed for choices. This failure placed residents at risk for poor hygiene, diminished quality of life and not being able to make choices considered important by the resident. Findings included . 1) Resident 24 admitted to the facility on [DATE] with a neurological condition (condition that affects the brain, spinal cord, and nerves). During an interview on 05/05/2024 at 11:25 AM, Resident 24 stated, sometimes the aides don't have time for showers so there have been weeks that I've only received one instead of two. Review of the annual Minimum Data Set (MDS, a required assessment tool), dated 03/15/2024, showed Resident 24 was able to make their needs known and their preferences showers were very important to the resident. Review of Resident 24's care plan (CP) showed the resident was to have a bath or shower twice a week on Wednesday and Saturday. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to notify 1 of 1 sampled resident (Resident 19), who was a Medicaid recipient, when their personal fund account balances reached $1800 (i.e. within $200 of the $2,000 resource limit beneficiaries could possess, without their Medicaid coverage being impacted). This failure placed the resident at risk for personal financial liability for their care and diminished quality of life. Findings included . Resident 19 admitted to the facility on [DATE] with a diagnoses including diabetes and depression. Resident 19 was able to make needs known. Review of Resident 19's Medicaid award letter, dated 12/08/2023, showed that according to the rules, the resident could keep up to $2,000 in resources, and if resources were over $2,000, they would need to report it to the state agency. Review of the Trial Balance document, dated 05/08/2024, showed Resident 19 had a balance of $2,888.64. Review of the personal fund account transactions history showed the balance had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to initiate a resident grievance for 1 of 1 sampled resident (Resident 74) reviewed for grievances. This failure placed the resident at risk of not receiving a grievance resolution, a denial of personal rights and a diminished quality of life. Findings included . Review of a the Grievance Policy Revised/Reviewed Date: 01/2023, 2/2024 showed: Employee Responsibilities Initiate the resident grievance report for all concerns. a. A resident/resident representative may complete the Resident Grievance Report and return it to an employee. The employee should maintain the anonymity of the resident/resident representative to the extent desired. b. Alternatively, the employee who receives the Grievance form from the resident/resident representative should assist the resident/resident representative as needed to complete the form. The employee shall maintain the anonymity of the resident/resident representative to the extent desired. Resident 74 admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to follow the recommendations of the Preadmission Screen and Resident Review (PASARR, an in-depth tool to evaluate psychosocial and psychiatric need) Level II, for 1 of 2 residents (Resident 30) reviewed for PASARR. This failure placed residents at risk of not receiving necessary services to meet their mental health and intellectual disability care needs and a diminished quality of life. Findings included . Resident 30's quarterly Minimum Data Set (MDS, an assessment tool), dated 03/27/2024, showed the resident admitted to the facility on [DATE] with multiple diagnoses including anxiety, unspecified lack of expected normal physiological development in childhood, and colon/liver and lung cancers. Resident 30 was moderately cognitively impaired. Resident 30 had a Level II PASARR determinations on 12/27/2023, conducted by the state contracted PASARR evaluator. The determinations stated, The Individual is determined to have RC (Related Condition). The box…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to develop a baseline care plan (CP), within 48 hours of admission, that provided the minimum healthcare information necessary to meet residents' immediate care needs for 1 of 6 residents (Resident 129) reviewed, who recently admitted to the facility. This failure placed residents at risk for medical complications, unmet care needs and a diminished quality of life. Findings included . Review of the facility's Baseline Care Plan Policy, dated 02/01/2023, showed the facility would develop and implement a baseline care plan on new residents within 48 hours of admission. The baseline care plan would include the minimum healthcare information necessary to properly care for a resident, such as: a. Initial goals based on admission orders b. Physician orders c. Dietary orders d. Therapy orders e. Social Services and PASRR recommendations if applicable. Resident 129 admitted to the facility on [DATE] after hospitalization for respiratory failure secondary to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview, and record review, the facility failed to ensure fluid intake was accurately monitored, documented, and assessed for 1 of 1 resident (Resident 129) reviewed with a fluid restriction. The failure to accurately record fluid intake and to calculate the resident's total 24-hour fluid intake, precluded staff from determining if Resident 129 was adherent with or was exceeding the ordered fluid restriction. This placed residents at risk for fluid volume overload, fluid and electrolyte imbalances, unidentified education needs and other medical complications. Findings included . Resident 129 admitted to the facility on [DATE]. Review of the admission Evaluation, dated 05/03/2024, showed the resident admitted with a diagnosis of heart disease and an order for a 1500 milliliter (ml) per day fluid restriction. The kitchen would provide 360 ml with meals and nursing would provide 210 ml on day and evening shift, for a total of 1500 ml/day. A nutrition/hydration at risk care plan, initiated 05/07/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to ensure oxygen therapy was provided in accordance with physician's orders and accepted professional standards of practice for 1 of 2 residents (Resident 129) reviewed for respiratory care. Facility staffs' administration of oxygen without an order for oxygen, placed residents at risk for side effects related to oxygen therapy, respiratory compromise and/or unmet respiratory needs. Findings included . Resident 129 admitted to the facility on [DATE], after hospitalization for chronic lung disease, hypoxemia (low blood oxygen levels) and respiratory failure. Review of the admission Evaluation, dated 05/03/2024, showed the resident admitted to the facility on four liters of oxygen per minute (4L/min) via nasal cannula (NC). On 05/05/2024 at 1:28 PM, 05/06/2024 at 10:54 AM and 05/08/2024 at 11:18 AM, Resident 129 was observed in their room, receiving oxygen at 4L/min via NC. The oxygen tubing was undated and no humidifier bottle was in use. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide medically related social services for 1 of 3 residents (Resident 30) reviewed for mood and behavior. The facility failed to monitor for mental health needs and coordinate necessary psychiatric consult/services. These failures placed residents at risk for unmet psychosocial needs, an increase in anxiety, and a diminished quality of life. Findings included . Resident 30 admitted to the facility on [DATE] with diagnoses including anxiety and Unspecified Lack of Expected Normal Physiological Development in Childhood. The admission Minimum Data Set (an assessment tool), dated 12/26/2023, showed Resident 30 was severely cognitively impaired. A Preadmission Screening and Resident Review (PASARR) Level II (an in-depth tool to evaluate psychosocial and psychiatric needs), dated 12/27/2023, showed, she could benefit from services during this tough time. The box under Specialized Services needed was filled in with yes. A provider note, dated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to prepare and deliver food in a manner that conserved the nutritive value, palatability, an appetizing appearance, and that ensured meal temperatures were maintained for 6 of 6 residents (Residents 10, 54, 13, 23, 39 & 60) reviewed with pureed diets, and for 1 of 6 residents (Resident 46) reviewed for food quality. Dietary staffs' failure to follow written recipes when preparing pureed diets, to test and record holding temperatures including the time the food temperature was checked, and to ensure foods were not overcooked, placed residents at risk for decreased satisfaction with meals, poor intake, weight loss and a diminished quality of life. Findings included . <Brief Initial Tour> Observation on 05/05/2024 at 10:22 AM during the initial kitchen tour showed incomplete temperature logs. The logs had missing temperatures and there was no documentation of when the temperatures were taken. <Lunch Service> Observation of the lunch meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure that 2 of 2 sampled residents (Residents 24 and 50) received foods that accommodated the residents' preferences and allergies. This failure placed the resident at risk for meal dissatisfaction, allergic reaction and diminished quality of life. Findings included . 1) Resident 24 admitted to the facility on [DATE] with a neurological condition (condition that affects the brain, spinal cord, and nerves). Observation during the lunch meal on 05/06/2024 at 12:02 PM showed Resident 24 eating lunch in the dinning room with another resident. Resident 24 was observed scraping their broccoli onto a separate plate. Resident 24 said they continued to get items on their dislike list, especially broccoli, which they also received the night before in a stir fry. During an observation and interview on 05/06/2024 at 12:13 PM, Staff J, Dietary Manager (DM) observed Resident 24's plate and tray card and said, it must have been an oversight by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to appropriately provide specialized diets for 3 randomly observed residents (Resident 18, 69 and 428) during meal service. This failure placed the residents at risk for complications of their medical conditions, weight loss/gain and diminished quality of life. Findings included . Review of general diet lunch menu for 05/07/2024 showed the following: Beef tips, rice, seasoned carrots, dinner roll, chilled pears, juice and milk. Review of the diet spreadsheet provided showed the 05/07/2024 lunch meal for cardiac diet residents were to receive a wheat roll instead of a dinner roll. Observation on 05/07/2024 between 11:35 AM and 12:45 PM, showed Staff K, Cook, serving a general diet to include a dinner roll to all residents including Residents 18, 69 and 428 with tray cards that indicated a cardiac diet. Review of the diet spreadsheet showed cardiac diets and low cholesterol diets were to receive skim milk instead of 2% milk. Observation on 05/07/2024 between 11:35 AM and 12:45 PM, showed dietary staff providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-22 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide eight consecutive hours of direct care supervision by a Registered Nurse (RN) for 2 of 32 days reviewed and failed to meet the State RN staffing requirement of 24-Hour RN coverage for 32 of 32 days reviewed for RN staffing. This failure placed residents at risk for delay in resident assessmnents, identification of changes in condition, provision of care and services outside the scope of practice of the Licensed Practical Nurse (LPN), and unmet care needs. Findings included . Review of the daily RN staffing hours report provided by Staff B, Director of Nursing Services (DNS), on 01/23/2024, showed between 12/22/2023 and 01/22/2024 the facility did not have any RN coverage on two days: 12/24/2023 and 12/28/2023. The report showed the following hours of consecutive RN coverage: seven days of eight-hour coverage, ten days of 12-hour coverage, 12-days of 16-hour coverage, and one day of 20-hour coverage. In an interview on 01/23/2024 at 1:45 pm, Staff B stated they were in the facility on 12/24/2023 and 12/28/2023 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure the resident's designated legal representative were included in decisions to act on the resident's health needs for 1 of 4 sampled residents (1) reviewed for exercised rights of the representative related to transfer and discharge. This failure placed the resident at risk for violation of the resident's rights for health care decision-making by the designated legal representative and an unsafe/unplanned discharge. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses including congestive heart failure (the heart no longer adequately pumps) and diabetes. The Minimum Data Assessment, an assessment tool, dated 06/17/2023, showed Resident 1 had no cognitive impairment and required extensive assistance with activities of daily living. Resident 1's medical record showed the durable power of attorney (POA) documents, dated 07/11/2023, immediately appointed Family Member (FM) 1 and FM 2 to manage Resident 1's health care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-06-09 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to provide at least eight hours of Registered Nurse (RN) supervision for 15 of 30 days reviewed for RN coverage. This failure placed residents at risk for not receiving needed care and supervision of care. Findings included . The facility's Staffing Pattern State Task Form, dated 05/05/2023 through 06/05/2023, documented there was no RN coverage for 15 of 30 days reviewed. On 06/09/2023 at 2:44 PM, Staff B, Director of Nursing Services and Registered Nurse, said the facility had difficulty getting RN's in the area. Staff B said the facility was advertising on [job search engines], offering sign on bonuses, and offering 12-hour shifts for interested nurses. Staff B said if the facility did not have an RN on shift for a required RN task, the resident would be sent to the hospital for RN tasks to be completed. Reference WAC 388-97-1080 (3) .
- Potential for harm · E2023-06-09 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure the call light was within reach for 3 of 6 sampled residents (Residents 11, 20 & 17) reviewed for accommodation of needs. This failure placed residents at risk of not being able to request needed assistance and a diminished quality of life. Findings included . Review of the Resident Call System policy, dated 09/2022, showed, The facility must be adequately equipped to allow residents to call for staff assistance through a communication system which notifies a staff member or to a centralized staff work area from each resident's bedside and toilet/bathing areas . The call light communication system must be accessible to residents while in their bed or within reach while in the room . The call light communication system should be accessible to a resident if lying on the floor. 1) Resident 11 was admitted to the facility on [DATE]. The quarterly Minimum Data Set (MDS), an assessment tool, dated 05/03/2023, documented Resident 11 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-09 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to obtain, provide, and/or assist with completing Advance Directives (ADs) for 4 of 6 sampled residents (Residents 6, 59, 3 & 70) reviewed for ADs. This failure placed residents at risk for losing their right to have their healthcare preferences and/or decisions honored. Findings included . 1) Resident 6 was admitted to the facility on [DATE]. The quarterly Minimum Data Set (MDS), an assessment tool, dated 04/13/2023, documented the resident was moderately cognitively impaired. Review of Resident 6's EHR (electronic health record) did not show documentation of an AD. 2) Resident 59 was admitted to the facility on [DATE]. The admission MDS, dated [DATE], documented the resident was moderately cognitively impaired. Review of Resident 59's EHR did not show documentation of an AD. On 06/07/2023 at 1:27 PM, Staff B, Director of Nursing Services and Registered Nurse (RN), said she could not locate AD's for Residents 6 and Resident 59. At 2:05 PM, Staff C,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-09 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure resident medical information was maintained in a manner to ensure privacy and confidentiality when staff failed to secure the electronic medical records for 3 of 8 sampled residents (Residents 43, 31 & 6) reviewed for privacy and confidentiality. This failure placed residents at risk of their medical information not being kept confidential and a diminished quality of life. Findings included . On 06/08/2023 at 11:09 AM Staff H, Licensed Practical Nurse (LPN), was observed leaving the medication (med) cart, on the B wing, to enter a resident's room. The computer screen on the med cart was observed open and logged into the electronic charting program with private resident healthcare information viewable. At 11:13 AM, Staff H was observed returning to the med cart. At 11:19 AM, Staff H was observed leaving the med cart to administer medications to a resident. The computer screen on the med cart was observed open and logged into the electronic charting program with private resident healthcare information viewable. At 11:22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure all drugs and biologicals used in the facility were labeled and stored in accordance with professional standards for 4 of 7 medication storage areas (2 carts and 2 rooms) reviewed for medication storage. This failure placed residents at risk of receiving wrong or ineffective medications and treatments. Findings included . <Drug and Biological Labeling> On 06/05/2023 at 10:39 AM, the A1 medication cart was observed and showed four bottles of various creams, requiring a provider order, were not labeled with patient name nor was a pharmacy label attached to the bottles. On 06/08/2023 at 1:23 PM, the medication cart in the locked resident unit was observed with Staff O, Licensed Practical Nurse (LPN) and showed six bottles of powders and creams, requiring provider order, were not labeled with a patient name nor was a pharmacy label attached to the bottles. Staff O stated, The pharmacy label with the patient's name, medication name, provider, order date, etcetera, was required on all medications. Staff O said if the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to respect and value the residents' private space by not knocking and/or announcing themselves for 1 of 2 sampled residents (25) reviewed for resident rights for dignity. This failure placed residents at risk for being treated with lack of dignity and a diminished quality of life. Findings included . On 06/05/2023 at 9:21 AM, Staff K, Certified Nursing Assistant (CNA), was observed entering Resident 25's room four times without knocking or announcing entry. At 9:22 AM, Resident 25 said she called her room the freeway. The resident said it was a parade of staff that came in and out of the room, and they do not knock prior to entering. At 10:22 AM, when asked how the staff ensure a resident was provided with dignity and privacy when enter a resident's room or providing care, Staff P, Nursing Assistant Registered, stated, It's a lot of little things but when I enter I always knock first, announce who I am, I sanitize my hands, let them know what I am doing in their room, always ask permission for what I want to do, and even if I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure the resident and/or the resident's representative was informed and provided consent before administering a psychotropic (mind altering) medications for 1 of 6 sampled residents (Resident 65) reviewed right to be informed and make treatment decisions. This failure placed the resident and/or their representative at risk of not being fully informed of the risks and benefits before making decisions about their medications. Findings included . Resident 65 was admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease. The quarterly Minimum Data Set, an assessment tool, dated 03/07/2023, documented Resident 65 was severely cognitively impaired. A physician's order, dated 06/07/2023, documented Resident 65 was prescribed buspirone (an antianxiety medication) 10 milligrams (mg) three times a day for anxiety. A Progress Note date, 06/07/2023, documented, New order for buspirone 10 mg. VM (voicemail) left for husband POA (power of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to maintain and provide a safe, sanitary, and homelike environment for 1 of 3 sampled residents (Resident 42) reviewed for homelike environment. This failure placed residents at risk for a diminished quality of life. Findings included . Resident 42 was admitted to the facility on [DATE]. The quarterly Minimum Data Set, an assessment tool, dated 05/01/2023, documented Resident 42 was severely cognitively impaired. Review of the Electronic Health Record (EHR) showed Resident 42 had no inventory list when he entered the facility. On 06/07/23 at 8:56 AM, Resident 42's room was observed to only contained one brown sofa chair, a small TV on a countertop across the room, a radio on the dresser next to the bed, one small picture of a sailboat on the wall and a pair of tennis shoes next to the bed. No other personal items were present in the room. On 06/09/23 at 10:03 AM, Staff I, Resident Care Manger and Licensed Practical Nurse, said Resident 42…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure potential misappropriation of property was investigated for 1 of 3 sampled residents (Resident 75) reviewed for abuse. This failure placed residents at risk for abuse, misappropriation of property and a diminished quality of life. Findings included . Facility's policy, Prevention and Reporting: Resident Mistreatment, Neglect, Abuse, Including Injuries of Unknown Source, and Misappropriation of Resident Property, documented the facility must thoroughly investigate all alleged violation and retain documents showing that all alleged violations are thoroughly investigated. Resident 75 was admitted to the facility on [DATE]. The 5-Day Minimum Data Set, an assessment tool, dated 04/21/2023, documented the resident was cognitively intact. Resident 75's Electronic Health Record (EHR) and the facility's May 2023 incident reporting log showed no documentation of an initiation of an incident report or that the facility had investigated Resident 75's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-09 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASARR) assessment was completed to reflect accurate mental health diagnoses for 1 of 6 sampled residents (Resident 17) reviewed for PASARR. This failure placed residents at risk of not receiving mental health services and a diminished quality of life. Findings included . The facility's PASARR Requirements policy, dated 04/26/2023, documented, 1. Following admission of a resident, the nursing facility must: a. Review all level 1 screening for accuracy. If at any time the facility finds that the previous level 1 screening was incomplete, erroneous, or is no longer accurate, the facility must immediately complete a new screening using the department's standardized level 1 form, following the directions provided by the department's PASRR program. If the corrected level 1 screening identified a possible serious mental illness or intellectual disability or related condition, the facility must notify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure physician orders for an anticoagulant (medication that thins the blood) and an antibiotic were implemented and failed to ensure residents received timely interventions for constipation for 2 of 5 sampled residents (83 & 20) reviewed for quality of care related to unnecessary medications. These failures placed residents at risk for medical complications, worsening physical conditions and a decreased quality of life. Findings included . <Medication Administration> Resident 83 was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS), an assessment tool, dated 05/29/2023, documented the resident was cognitively intact. A physician order, dated 06/01/2023, documented, Hold warfarin (an anticoagulant) 05/31 [2023] and 06/01 [2023]. Recheck INR [laboratory blood test used to adjust warfarin dose based on how thin the blood is] 06/02/2023. Resident 83 had an physician order noting, check Coumadin [also known as warfarin] logbook…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-09 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure physician orders and standards of care were followed for 1 of 1 sampled residents (Resident 16) reviewed for tube feeding (food provided through tube directly to gut). This failure placed residents at risk for medical complications, including aspiration (inhaling food contents into lungs) and development of a lung infection. Findings included . Review of the facility's policy entitled Enteral Tubes (tube feeding), dated 12/22/2022, documented, Head of Bed [HOB] must remain at 30-45 degrees if resident is receiving continuous feeding. Resident 16 was admitted to the facility on [DATE]. The quarterly Minimum Data Set, an assessment tool, dated 03/08/2023, showed Resident 16 was severely cognitively impaired. Resident 16's Nutrition Care Plan, dated 03/30/2023, documented, Keep HOB increased 35-45 degrees at all times while TF [tube feeding] is running. A physician order, dated 12/26/2018, directed staff to ensure Resident 16's HOB…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure physician's orders were followed related to supplemental oxygen for 2 of 3 sampled residents (Residents 57 & 3) reviewed for respiratory care. This failure placed residents at risk for respiratory distress and a diminished quality of life. Findings included . Review of the facility policy entitled, Oxygen Management, dated 07/2019 and revised on 12/2022, noted to adjust liter flow to amount that is prescribed by physician. The black ball on liter gauge should be positioned in the middle of the number line. 1) Resident 57 was admitted on [DATE]. The annual Minimum Data Set (MDS), an assessment tool, dated 04/30/2023, documented Resident 57 was cognitively intact. Resident 57's Physician orders documented an order for O2 [oxygen] 2l/nc (liters via nasal cannula), keep saturations above 92% every shift for SOB [shortness of breath]. Resident 57's care plan did not address the liters per minute (LPM) of oxygen. Resident 57's June 2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure residents were free from unnecessary medications by not monitoring anticoagulant complications for 1 of 5 sampled residents (55) reviewed for unnecessary medications. This failure placed residents at risk for medical complications and a diminished quality of life. Findings included . Resident 6 was admitted to the facility on [DATE]. The quarterly MDS, dated [DATE], documented the resident was moderately cognitively impaired. A physician order, dated 05/21/2023, documented Resident 6 was prescribed rivaroxaban [an anticoagulant medication] give 1 tablet by mouth at bedtime. Resident 6's Anticoagulant Care Plan, initiated 01/05/2023, documented the intervention to, Monitor/document signs and symptoms of anticoagulant complications. Resident 6's EHR did not show documentation of monitoring for complications of anticoagulants. On 06/08/2023 at 1:40 PM, Staff B, Director of Nursing Services and Registered Nurse, indicated Resident 6 was on an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic (affecting the mind) medications by not monitoring target behaviors (the basis for medication use to either modify, remove, or add a resident specific behavior) and side effects (adverse reaction); and failed to ensure Gradual Dose Reductions (GDR) were attempted for psychotropic medications for 2 of 5 sampled residents (65 & 55) reviewed for unnecessary psychotropic medications. These failures placed residents at risk for medical complications, receiving unnecessary medications and a diminished quality of life. Findings included . 1) Resident 65 was admitted to the facility on [DATE] with a diagnosis of Alzheimer's Disease (a progressive disease that affects memory and other mental functions). The quarterly Minimum Data Set (MDS), an assessment tool, dated 03/07/2023, documented Resident 65 was severely cognitively impaired. A physician order, dated 10/05/2021, documented Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure influenza and pneumococcal vaccines were offered to 1 of 5 sampled residents (Resident 20) reviewed for vaccinations. This failure placed residents at risk for developing influenza and/or pneumonia with potential negative outcomes and a diminished quality of life. Findings included . The facility's Influenza Vaccine Policy, version 2.3, undated, documented, Between October 1st and March 31st each year, the influenza vaccine shall be offered to residents and employees, unless the vaccine is medically contraindicated or the resident or employee has already been immunized. The facility's Pneumococcal Vaccine Policy, version 2.1, undated, documented, Prior to or upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series, and when indicated, will be offered the vaccine series within thirty (30) days of admission to the facility unless medically contraindicated or the resident has already been vaccinated .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$121,488 in federal fines across 2 penalties.
- $75,361 — penalty dated 2025-02-21
- $46,127 — penalty dated 2024-11-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CALDERA CARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 4 of 5 | 3.2 | +0.8 vs chain |
| Quality measures | 3 of 5 | 4.0 | -1.0 vs chain |
The other 5 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KH7 HEALTHCARE HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/21/2025 |
| KH7 HH CDW | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/21/2025 |
| KH7 OPS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/21/2025 |
| OSCHEROWITZ, RAPHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 05/21/2025 |
| WOLMARK, CHAIM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 04/21/2025 |
| 2430 N 13THPROPCO LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 05/21/2025 |
| ASKREN, ANN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/21/2021 |
| ERICKSON, RACHEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/02/2024 |
| LOUCKS, ANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/21/2025 |
| KH7 PROPCO HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 05/21/2025 |
CMS files one row per role, so the 22 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $599K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505230. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.