Dove Healthcare - Fennimore

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

27.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 25 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 50 beds and averages 39.8 residents a day — about 80% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.72 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.73 hrs/resident/day on weekends vs 4.16 on weekdays — 10% thinner on weekends. RN hours go from 1.01 to 0.60 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

29 citations, most serious first. The 13 most serious are shown; the remaining 16 are one tap away and print in full.

• Immediate jeopardy · J2024-08-01 · tag F0678 — failed to provide CPR when needed — isolated
  Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure basic life support measures including cardiopulmonary resuscitation (CPR) were in place immediately, when needed, for a resident requiring emergency care for 1 of 2 residents (R35) reviewed during closed record review. R35 was a full code (wanted CPR). On [DATE], R35 stated she had chest pain rating at a 9/10 or 10/10. RN E (Registered Nurse) gave Tums and Tylenol which were not effective for R35's chest pain. R35's blood pressure was below R35's baseline. R35 continued to complain of chest pain. After 1 hour and 43 minutes from R35's initial complaint of chest pain, the facility called 911 for emergency medical services (EMS). The facility did not prepare to provide basic life support by failing to place R35 on a hard surface to initiate CPR, failing to have a crash cart in the room, and failing to provide supplemental oxygen. When EMS arrived, R35 was completely unresponsive to all stimuli, and was apneic (lack of breathing). RN E did not…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2025-09-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure adequate supervision and safety to prevent accidents from occurring for 1 of 3 residents (R7) reviewed for falls out of a total sample of 12.R7 had a history of falls including one that resulted in a T11 spinal fracture and another that resulted in a laceration with 2 staples and a subdural hematoma. The facility did not complete a thorough root cause analysis on the falls or ensure that care planned interventions were in place for R7.As evidenced by:Facility policy, titled Fall Prevention Program, with last revision date of 8/2024, includes, in part: Policy: Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls. Policy Explanation and Compliance Guidelines: . 5. Each resident's risk factors and environmental hazards will be evaluated when developing the resident's comprehensive plan of care. A. Interventions will be…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · G2025-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that residents received treatment and care in accordance with professional standards of practice for 1 (R3) of 4 sampled residents.R3 has diagnoses including cerebral infarction (stroke), type 2 diabetes with retinopathy and neuropathy (diabetes causing damage to the nerves and retina), morbid obesity, cognitive communication deficit, generalized muscle weakness, and dementia. R3 developed a diabetic ulcer of his right great toe in the facility that became infected. R3 had a change of condition, became febrile with emesis and the facility failed to notify the physician immediately with this change of condition. R3 was later admitted to the hospital with a wound infection requiring Intravenous (IV) antibiotics. This is evidenced by:The facility does not have a diabetic foot check policy.The facility policy entitled, Notification of Changes, dated 1/2025, states, in part: Policy: The purpose of this policy is to ensure the facility…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-12-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on document review, interview and policy review, the facility failed to protect the resident's rights for one of two residents (R1) reviewed for abuse to be free from verbal abuse. Facility failed to protect R1 from verbal abuse.Findings include:Review of the facility's policy titled, Resident Abuse, Neglect, Misappropriation of Property, and Exploitation Prevention Program dated October 2023 revealed, Purpose.to protect its residents from abuse.Policy: Each resident has the right to be from abuse.Abuse includes verbal abuse.Review of the facility's investigative file revealed on 09/11/25 at approximately 6:00PM (evening meal), revealed that two Certified Nurse Aides (CNA) 2 and CNA3 witnessed an incident involving R1 and CNA1. During the evening meal, R1 was asking for reassurance about what he should eat or drink. R1 uses repetitive phrases and words as part of his normal communication style. CNA 2 and CNA3 stated that they witnessed CNA1 respond to R1's repetitive vocalizing by leaning close to him and saying R1, R1, R1, do you hear me? Well, I can hear you. You don't like…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-12-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on document review, interview and policy review, the facility failed to thoroughly investigate an allegation of verbal abuse for one of two residents (R1) reviewed for abuse. The failure to thoroughly investigate an allegation of abuse had the potential to negatively impact residents in the facility.Findings include:Review of the facility's policy titled, Resident Abuse, Neglect, Misappropriation of Property, and Exploitation Prevention Program dated October 2023 revealed, .Investigation would include interviews with staff working on the shift when the abuse occurred as well as include interviews with staff that worked the previous shift.Review of the facility's investigative file revealed on 09/11/25 at approximately 6:00PM (evening meal), two Certified Nurse Aides (CNA) 2 and CNA3 witnessed an incident involving R1 and CNA1. During dinner, R1 was asking for reassurance about what he should eat or drink. R1 uses repetitive phrases and words as part of his normal communication style. CNA2 and CNA3 stated that they witnessed CNA1 respond to R1's repetitive vocalizing by leaning…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2025-09-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. This has the ability to affect all 34 residents.Food items were not dated or were expired.Food items were improperly storedA scoop was found in dry ingredients.Evidenced by:On 9/8/24 at 9:51 AM, Surveyor observed, along with DM I (Dietary manager), the following inside the main kitchen's walk-in refrigerator:*An opened pack of sliced cheese with no open date or use by date.*An opened pack of 3 tortillas with no open date or use by date.*2 baked potatoes in a Ziplock bag with 8/25 written on bag.*5 loaves of bread with no use by or expiration dates.*An apple on the floor At 10:15 AM, Surveyor observed an open bag of milk crystals with no date in the dry storage area. At 10:19 AM, DM I indicated to Surveyor that the above food items should be dated and discarded the baked potatoes and apple. Example 2On 9/08/2025, Surveyor observed the following, along with DM I, in the facility's main kitchen:*At 10:03 AM: box of pork…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2025-09-10 · tag F0814 — failed to dispose of garbage properly — widespread
  Dispose of garbage and refuse properly.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation and interview, the facility did not ensure that garbage and refuse was disposed of properly. This has the potential to affect all 34 residents.Garbage was observed surrounding the garbage dumpster.Evidenced by:On 9/8/2025 at 9:51 AM, Surveyor and DM I (Dietary Manager) observed the following outside the facility in the garbage dumpster area:*Used napkins*Approximately 10 used latex gloves*Various unknown food items crushed into the ground*Condiment packetsIt should be noted that these items were surrounding the dumpster area and also along the small hillside on the backside of the garbage dumpsters.On 9/8/25 at 9:53 AM, DM I indicated to Surveyor that there was too much garbage on the ground, and it was dirty and needed to be cleaned up. DM I was unable to identify the food items that were crushed on the ground.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-09-10 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the Facility did not ensure allegations of abuse, suspected neglect, and/or injury of unknown origin were reported to the State Agency during the required timeframe for 1 of 12 residents (R26) reviewed.On 8/31/25, R26 reported to the facility staff that another resident came into his room and was yelling at R26 and poured urine on R26's shoes. The facility did not report this to the state agency.This is evidenced by:The facility's policy titled, Resident Abuse, Neglect, Misappropriation of Property, and Exploitation Prevention Program, last revised on 10/23, states: Each resident of [Facility Name] has the right to be free from abuse, neglect. Residents will not be subjected to abuse by anyone, including but not limited to,.any other individuals. Alleged violation is a situation or occurrence that is observed or reported by staff, resident.but not yet been investigated. Reporting/Response: [Facility Name] ensures all staff/covered individuals are trained.on reporting requirements which includes: What is to be reported - Any reasonable suspicion…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-09-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not have evidence all alleged violations of mistreatment were thoroughly investigated for an allegation of abuse involving 2 residents (R26 and R15)On 8/31/25, R26 reported to the facility staff that another resident came into his room and was yelling at R26 and poured urine on R26's shoes. The facility did not thoroughly investigate this allegation.This is evidenced by:The facility's policy titled, Resident Abuse, Neglect, Misappropriation of Property, and Exploitation Prevention Program, last revised on 10/23, states: Alleged violation is a situation or occurrence that is observed or reported by staff, resident.but not yet been investigated. 5. Investigation: All of the following are promptly investigated per facility policies and practices. All resident accidents and incidents including: .Any other incident occurring to a resident. All concerns including loss or misuse of a resident personal belongings or money; and any concern/grievance brought forward by…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure resident environments remained free of potential accidents/hazards for 1 of 1 residents (R2) reviewed for electric wheelchairs. R2 utilizes a power wheelchair for mobility, which was noted to be charging in his room. As evidenced by: Facility policy, titled Motorized Assistive Device Policy and Procedure, dated May 2024, states, in part: Policy Statement: it is the policy of the facility to promote the safety of all residents, staff members and contractors, and visitors as well as the integrity of the facility grounds by defining allowable use and limitations for resident's personal motorized assistive devices Procedure: . If a resident chooses to utilize a motorized assistive device, resident will agree to do the following: . 1 . e. Availability of safe storage and electrical charging location. f. The resident will agree to abide by the motorized assistive device policy for use on facility property . R2 admitted to the facility on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2024-08-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This has the potential to affect all 31 residents. The facility did not know what PPM (Parts Per Million) to use for their low temperature, sanitizing dishwasher and had no record that the three compartment sink sanitizing agent was being monitored. Food items with no dating or past the use by dates Findings include. Example 1 The facility's policy titled, Dishwasher Temperature, states, For low temperature dishwashers (chemical sanitization) the wash temperature shall be 120°F. The sanitizing solution shall be 50 PPM (parts per million) hydro chlorite (chlorine) on dish surface and final rinse. Chemical solutions shall be maintained at the correct concentration, based on periodic testing, at least once per shift, and for the effective contact time according to manufacturer's guidelines. Results of concentration checks shall be recorded. The facility uses a low temperature, sanitizing dishwasher that is…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2024-08-01 · tag F0880 — failed to prevent and control infections — widespread
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility has not established an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This has the potential to affect all 31 residents (R) in the facility. The facility's policies have not been updated annually. The facility did not track infection control rates by infection type. The facility did not have a staff infection control line list prior to June 2024. The facility did not maintain an accurate staff infection control line list. The facility allowed staff to return to work before the recommended time frame for illness. The facility did not maintain an accurate resident line list. The facility did not place residents into isolation precautions timely. Staff did not complete hand hygiene per standards of practice. This is evidenced by: The facility policy titled Infection Control Program with a last reviewed date of March 2024, states in part: It is the policy of (Facility…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-08-01 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act and to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source are reported immediately to the administrator and appropriate agencies for 2 of 16 sampled residents (R31 and R35). R31 was noted to have bruising to his left hip measuring 11 cm by 7.5 cm of unknown source. The nurse did not report this injury of unknown source to the State Agency. R35 reported to a nurse that two CNAs requested that R35 have sex with them. This allegation of abuse was not reported to the State Agency or Law Enforcement. Evidenced by: The facility policy titled Resident Abuse, Neglect, Misappropriate of Property, and Exploitation Prevention Program with last review date of October 2023, states, in part: The facility will do all that is within its…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$104,515 in federal fines across 3 penalties. 2 Medicare payment denials on record.

• $64,279 — penalty dated 2025-09-10
• $24,252 — penalty dated 2025-07-02
• $15,984 — penalty dated 2024-08-01
• Medicare payment denial — starting 2025-10-09 for 27 days
• Medicare payment denial — starting 2024-08-30 for 19 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to DOVE HEALTHCARE — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WI