Crestpark Stuttgart, LLC
707 West 20th Street, Stuttgart, AR 72160 · For profit - Limited Liability company · 100 certified beds · (870) 673-1657 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0603), cited Jan 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $25,728 in federal fines (most recent 2024-01-12)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.1% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.0% | 4.3% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 2.4% | 0.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.8% | 1.2% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.0% | 1.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.0% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 10.3% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.6% | 21.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.8% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.8% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 8.0% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 1.6% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 67.9% | 77.7% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.12 | 2.01 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.55 | 2.13 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 36 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 42% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.3%CMS range 33.2–59.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.2–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.25 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 47.7 residents a day — about 48% occupied, or roughly 52 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.36 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.18 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.85 hrs/resident/day on weekends vs 4.57 on weekdays — 16% thinner on weekends. RN hours go from 0.49 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 26% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 12 most serious are shown; the remaining 22 are one tap away and print in full.
- Immediate jeopardy · J2024-01-12 · tag F0603 — failed to not confine residents against their will — isolatedProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident remained free of involuntary seclusion by staff and to ensure all other residents were protected from further involuntary seclusion for 1 of 1 (Resident #34) sampled residents who had been involuntary secluded. The Administrator was informed of the Immediate Jeopardy on 01/09/24 at 3:07 PM The failed practice had the potential to affect all 45 residents currently in the facility. The findings are: On 01/08/24 at 3:59 PM, Surveyor notified the family member by phone for a family interview. During the interview the daughter said last week on Wednesday it was reported a staff member locked him (Resident #34) in his room. The staff member was fired, and an investigation is under way. She said she has a meeting with the administrator tomorrow 1/9/24. The facility's policy titled Policy and Procedure Regarding investigation and reporting of alleged violations of federal or state laws involving mistreatment, neglect, abuse, injuries of unknown source and misappropriation of residents property provided by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-01-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure an effective fall prevention program that included adequate supervision and a system for residents who were at risk for falls was developed and consistently implemented, as evidenced by:failure to ensure anti-rollbacks were consistently monitored to ensure they were in working condition to prevent falls to the extent possible and reduce the potential for further injury from falls that did occur for 1 (Resident #148) of 1 (Resident #148) sampled Resident who sustained a fracture; failed to ensure falls were thoroughly investigated for causative factors and interventions were developed and implemented based on those causative factors to decrease the potential for further falls / injuries for 2 (Residents #18 and #34) of 5 (Residents #18, #23, #34, #40 and #148) sampled residents who had falls in the past 3 months. The failed practices resulted in an Immediate Jeopardy, which caused or could have caused serious harm, injury or death to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure staff performed proper hand hygiene when feeding residents, affecting 4 (Resident #18, #34, #36, #39) of 4 residents observed that required assistance with dining. The findings include: On 03/24/25 at 12:07 PM, Certified Nursing Assistant (CNA) #4 wiped her face with her right hand and did not perform hand hygiene before feeding Resident #18. CNA #4 then touched straws, drinks, and a geriatric chair without sanitizing or washing her hands before continuing to feed Resident #18. On 03/24/25 at 12:11 PM, CNA #4 touched the ice machine door, the handle of the ice scoop, drinking glasses, and poured tea without sanitizing or washing her hands at any time. She then returned to feed Resident #18. On 03/24/25 at 12:12 PM, CNA #2 did not perform hand hygiene between feeding Resident #34 and Resident #39. On 03/24/25 at 12:24 PM, CNA #2 took a phone out of her pocket and returned the phone to her pocket. She then resumed feeding Resident #39 without sanitizing or washing her hands. On 03/24/25 at 12:35 PM, CNA #2 pushed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-15 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review the facility failed to keep heating and air ventilation clean to prevent potential airborne sickness for all 47 residents who reside in the facility. The findings are: On 08/15/2024 between 9:40 AM, and 10:40 AM, during rounds, this surveyor observed air vents with a dark black substance coating much of the outside in resident rooms: 16, 25, 28, 30, 31, 32, 33, 34, 35, 36, 38, and in the men and women's bathrooms on the east and west halls. In addition, a dark black substance, approximately 5 inches by 3 inches, was noted on the ceiling tile directly above the vent in room [ROOM NUMBER]. On 08/15/2024 at 10:45 AM, when the Housekeeping Supervisor was asked to describe the black substance on the vents in the resident's rooms, she said it may be smoke from some wires that melted and smoked after a water pipe burst in the ceiling last December (2023). When the Housekeeping Supervisor accompanied this surveyor to the women's bathroom on the east hall and was asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the call light was placed within reach of 3 (Residents #3, #4 and #5) of five sampled residents to enable them to call for assistance when needed. The findings are: 1. Review of the Physician's Orders for August 2024 noted Resident #3 had a diagnosis of dementia. Review of the annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 05/30/2024 with a Brief Interview for Mental Status (BIMS) of 7 (7-12 indicates moderate cognitive impairment) noted Resident #3 ambulated in a wheelchair and required maximal assistance with toileting and supervision/touch assistance with transfers. On 08/14/2024 at 9:58 AM, Resident #3 was observed lying in bed, there was a wheelchair on the left side of the bed and the right side of bed was against the wall. The resident's call light was hanging down from wall, lying on the floor on the left side of the bedside table, out of the resident's reach. When this surveyor entered the room, Resident #3 requested to be assisted up in a wheelchair. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that meats were stored properly during the thawing process to prevent the potential for food borne illness for residents who received meal trays from 1 of 1 kitchen, the facility failed to ensure expired food items were promptly removed from the stock to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchen, the facility failed to ensure dented food cans were promptly removed or discarded to prevent the growth of bacteria, The facility failed to ensure interventions were in place to prevent possible cross contamination during the meal preparation to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchen. These failed practices had the potential to affect 44 residents who received meals from the kitchen. The findings are: 1. On 01/08/2024 at 10:54 AM, Surveyor observed with Dietary Manager Refrigerator #2 raw hamburger meat thawing in a pan on the shelf above a bag of raw potatoes, box of cabbage, box of cucumbers, and box…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the resident trust account received interest monthly based on the balance in the account. This failed practice affected 2 Residents (Resident #198 and #23) of selected residents for review. This failed practice had the potential to affect all 20 trust accounts in the facility. The findings are: 1. On 01/08/2024 at 3:05 PM, Surveyor reviewed selected accounts for interest allocation. Resident #198 and Resident #23 noted to have not received interest paid to account. 2. On 1/11/2024 at 9:40 AM, Surveyor reviewed a 6-month printout of the selected accounts. It was determined that Resident #198 had not received an interest payment since 09/29/2023 and Resident #23 has not received from the review time of 07/03/2023 to present. 3. On 01/08/2024 at 3:32 PM, Surveyor asked the Administrator if Residents #198 and #23 were receiving interest on their trust accounts? The Administrator confirmed that both Residents have not received interest applied to their accounts. 4. On 01/12/2024 at 3:48 PM Administrator stated, We have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure care plans were reviewed and revised at least quarterly and / or when a resident ' s care needs changed, to include oxygen use for 1 Resident #23 of 4 (R #11, R #23, R #24, and R #28) sampled residents who had order for oxygen, failure to revise the plan of care to address the use of an antidepressant , an antipsychotic and falls to ensure staff were aware of the necessary care, assessments and services required for 1 sampled Resident #18 who had orders for an antidepressant and 1 Resident #20 sampled resident who had orders for an antipsychotic and 3 (Residents #18, #34 and #148) of 5 (Residents #18, #23, #34, #40 and #148) sampled residents who were at risk for falls. The findings are: 1. A Physician Order dated 10/30/22 for Resident #23 documented, .Oxygen PRN (whenever necessary) 2 LPM (liters per minute) per /nasal Cannula PRN sats(oxygen saturation ) . a. On 01/08/24 11:37 AM, Resident #23 was lying in the bed with oxygen in use at 2 liters per nasal cannula. There was no date on oxygen tubing or an Oxygen in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on observation of the medication pass on 01/10/24 at 12:00 noon and 01/11/24 at 8 AM, record review and interview, the facility failed to ensure the medication error rate was less than 5% to prevent complications. Physician's Orders were not followed for 2 residents (Resident #14, and #148) of 6 residents whose medications were observed with 2 errors in 28 opportunities, resulting in a medication error rate of 7.14 %. The failed practice had the potential to affect all residents who received medications from the Medication Cart. The findings are: 1. Resident #148 had a diagnosis of Hypotension. a. A physician's order dated 12/08/20 documented Midodrine 5 mg oral tablet per tube. b. On 01/10/24 at 12:22 PM, Licensed Practical Nurse (LPN) #1 prepared medication consisting of Midodrine 10 mg. The medication was crushed and diluted with water. After the medication was administered, the Surveyor asked the LPN#1 if she was finished. LPN #1 stated, yes as she gathered her dirty medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure medications were not left in resident rooms for 1 of 1 (Resident #7) sampled residents who was observed with medication at the bedside, and failed to ensure the refrigerated narcotic medications in the medication storage room on the South Hall were stored in a permanently affixed compartment to prevent the potential of misappropriation of resident property. The findings are: 1. Resident #7 had a diagnosis of Gastroesophageal reflux disease. a. The January 2024 Physician's Orders documented, (CA. Carbonate) [Calcium Carbonate] .PO [by mouth] TID [three times a day] Give 2 tabs[tablets]= [equal] 1,000 MG [milligrams] . There is no order for self-administration of medication. b. A Care Plan with a review date of 11/07/23 had no problem or approaches listed for self-administration of medications for this Resident. c. On 01/08/24 at 11:24 AM, Resident #7 was sitting up in recliner, awake and the television (tv) was on. There was a pill cup with a pink and yellow tablet inside on the bedside table. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure medications were not self-administered without a physician order and the interdisciplinary team (IDT) assessed the resident to determine safe administration for 1 (Resident #44) of 1 (Resident #44) sampled residents who had a box of medication tablets on the bedside table. The findings are: 1. Resident #44 had a diagnosis of Alzheimer ' s disease with late onset and Gastro-Esophageal Reflux Disease without Esophagitis. a. A Care Plan with a review date of 01/02/24 had no documentation regarding self-administration of medications for this resident. b. The January 2024 Physician's Orders were reviewed on 01/08/24 at 2:58 PM and there was no order for self-administration of any medications. c. On 01/08/24 at 11:32 AM, the Resident was not in the room. There was a box of Extra Strength Gas Relief Simethicone 125 mg (milligrams) chewable tablets on the bedside table. d. On 01/10/24 at 5:19 PM, the Resident was not in the room, but there was a box of Extra Strength Gas Relief Simethicone 125 mg chewable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the requirements of their abuse prohibition policy were followed to protect 1 of 1 (Resident # 34) sampled resident from further abuse. This failure had the potential to affect all 45 residents in the facility. On 12/29/23 at 15:52 a 7734 and a 762 report was sent to DPSQA (Department of Provider Services and Quality Assurance) stating a X-employee had involuntary secluded Resident # 34. The staff member reporting for the facility documented a founded abuse (involuntary seclusion) based off a facility camera video. The Facility documented a founded abuse and immediately terminated the X-employee. The facility failed to notify the Certified Nurse's aide registry of the founded abuse . On 1/09/24 at 2:54 PM The Surveyor asked the Administrator if she had reported (named x employee) to the CNA Registry for the abuse incident that that happened on 12/29/23. The Administrator replied I have submitted the documentation to the state (OLTC) for review and I'm waiting for a determination from the state. I thought you guys…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · D2024-01-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on an interview and record review, the facility failed to thoroughly prevent possible further abuse for 1 Resident (Resident #34) who was involuntarily secluded and possible abuse for all other 44 residents who reside in the facility. The findings are: Resident # 34 was admitted to the facility with a diagnosis of Displaced intertrochanteric fracture of left femur and Alzheimer's Disease. On 01/08/24 at 3:59 PM Surveyor notified the family member by phone for a family interview. During the interview the daughter stated, last week on Wednesday it was reported a staff member locked him (Resident #34) in his room. She was fired and an investigation is under way. She also said she has a meeting with the Administrator tomorrow 1/9/24. On 01/09/24 at 8:10 AM the Administrator provided the 3 reportables that showed the following: On 12/29/23 form 7734/762 was reported to DPSQA (Division of Provider Services and Quality Assurance) documented that an x-employee was found to have involuntary secluded Resident # 34. This x-employee was terminated. On 01/12/24 at 2:50 PM the Administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a residents ' s representative was notified in writing of resident's transfer to the hospital and/or discharge and failed to notify the Ombudsman required for 1 (Resident #34) of 7 (Residents #6, #14, #16, #23, #34, #46 and #148) sampled residents who were transferred to the hospital in the last three months. The findings are: 1. Resident #34 had a diagnosis of Alzheimer's Disease. a. An Incident and Accident (I&A) form dated 12/6/23 at 1515 (3:15) PM documented Resident #34 tried to transfer self and landed on his left side. He had an abrasion to the (L) (left) temple and complained of (L) hip pain. The intervention was Resident #34 was transferred to the ER (Emergency Room) and PT (Physical Therapy) will work on transfers. b. The nurse's notes dated 12/6/23 at 1620 (4:20) PM documented the Physician ordered Resident #34 be transferred to the ER for evaluation due to complaints of pain in the left hip. At 1600 (4:20) PM, Resident #34 left the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the bed hold policy was provided for a transfer to the hospital for 1 Resident #34. This had the potential to affect 45 residents. The findings are: 1. The nurse's notes dated 12/6/23 at 16:20 4:20 PM documented the Physician ordered Resident #34 be transferred to the ER (Emergency Room) for evaluation due to complaints of pain in the left hip. At 16:00 (4:00) PM the resident left the facility by way of EMS (Emergency Medical Services). 2. On 1/10/24 at 1:01 PM, the Business Office Manager provided a list of residents who were transferred to the hospital from [DATE] to 01/03/24 and Resident #34 was not listed. 3. 01/11/24 10:05 AM, the Assistant Administrator was asked if there was documentation of notification when Resident #34 was admitted and no documentation of bed hold policy. She stated, Resident #34 got dropped in a crack. We didn't send it to the family or Ombudsman because he wasn't on the list that he went out. 4. On 01/11/24 at 1:11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure nail care services were regularly provided to promote good personal hygiene and grooming for 1 (Resident #18) of 9 (Residents #6, #12, #18, #23, #30, #34, #35, #40 and #148) sampled residents who required assistance for nail care, as documented on a list provided by the Administrator on 1/12/24 at 12:27 pm. The findings are: 1. Resident #18 had diagnoses of Vascular Dementia without Behavioral Disturbances, Altered Mental Status. a. A Care Plan with a review date of 11/14/23 documented Resident #18 had an ADL (Activities of Daily Living) self-care deficit and needs supervision/limited assistance with personal hygiene. No nail care was addressed on the resident's care plan. b. On 01/08/24 at 10:45 AM, Resident #18 had dark substance observed underneath his fingernails. c. On 01/08/24 at 4:31 PM, Resident #18 had a dark substance observed underneath the fingernails on both hands. d. On 01/09/23 at 08:23 AM, resident #18 had a dark substance underneath his fingernails. e. On 01/12/24 at 6:55 PM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure oxygen tubing was dated to reduce the potential for respiratory complications and failed to ensure Oxygen in Use signage was in place to promote oxygen safety for 1 (Resident #23) of 1 sampled resident that had orders for oxygen therapy. This failed practice had the potential to affect 4 residents that had physician orders for oxygen therapy. The findings are: a. A Physician Order dated 10/30/22 documented, .Oxygen PRN (when necessary) 2 LPM (liters per minute) per /nasal Cannula PRN saturations . On 01/08/24 11:37 AM, Resident #23 was lying in the bed with oxygen in use at 2 liters per nasal cannula. There was no date on oxygen tubing or an Oxygen in Use sign on the door. On 01/08/24 4:50 PM, Resident #23 was lying in bed with oxygen in use at 2 liters per nasal cannula. There were no dates on the oxygen tubing or an oxygen in use sign on the door. On 01/09/24 8:41 AM, Resident #23 was lying in bed with oxygen in use at 2 Liters per minute per nasal. There were no dates on oxygen tubing or an oxygen in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program (QAPI) Committee developed and implemented appropriate plans of action to prevent repeated deficiencies with medication error rates. This failed practice had the potential to affect all 45 residents who resided in the facility. The findings are: 1. A Recertification and Complaint Survey was conducted on 01/06/2023 at the facility. During this survey, the team identified concerns with medication errors during medication observations. 2. The Plan of Correction for medication errors, with a completion date of 02/04/2023 indicated all residents were evaluated, no negative findings were found. A designated Licensed Practical Nurse (LPN) will monitor Medication Pass twice per week to ensure liquid meds are given at the correct time and will correct negative findings immediately and report to Quality Assurance (QA) weekly to ensure effectiveness. 3. A Recertification survey was conducted on 01/12/2024. During the survey the team identified concerns with medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure foods stored in the kitchen freezer, refrigerators, and dry storage area were labeled and dated when received and/or opened; spices were used in a timely manner to maintain flavor and potency, foods were discarded prior to use by date, 1 of 2 ice machines was maintained in a clean and sanitary condition to prevent potential contamination of residents' beverages, and kitchen ceilings and vents were cleaned to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 60 residents who received meal trays and beverages from the kitchen as documented on the Diet Physician's Orders Report provided by the Dietary Manager (DM) on 01/05/23. The findings are: 1. On 01/03/23 at 10:25 AM, during the tour of the kitchen with Dietary Employee (DE) #1 the following observations were made: a. At 10:26 AM, dust particles were hanging from the ceiling 1 to 1 1/2 feet on each side of the vents above the steam table, stove, and puree prep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure Physician Ordered medication with specific times were administered as ordered for 1 (Resident #13) of 1 sampled resident. The findings are: 1. Resident #13 had a diagnosis of Parkinson's Disease. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/03/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS). a. The January 2023 Medication Administration Record (MAR) for the 7:00 AM and 8:00 AM medication pass documented, .Sodium Chloride, Hypertonic, Ophthalmic 5% Solution 1 GTT [drop] OU [both eyes] TID [three times per day 0800 [8:00 AM], 1200 [12:00 PM], 1600 [4:00 PM] . Cholecalciferol 1000 Intl [international] Units Oral Tablet 1 Tab [tablet] PO [by mouth] QD [every day] 8A [8:00 AM] . Vitamin B [cyanocobalamin] l2 500 MCG [micrograms] Oral Tablet 1 Tablet PO QD 8A . ELIQUIS [apixaban] 5 MG [milligrams] Oral Tablet (APIXABAN) 1 Tablet PO BID [Two times per day] 0800 and 1600 . Pramipexole 0.5 mg Oral Tablet (Mirapex) 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure floor tiles were maintained and free from cracks and chips and the glue leaking out from under and around the floor tiles was cleaned in a timely manner to maintain a clean homelike environment. The findings are: 1. On 01/03/23 at 2:00 PM, a puddle of grey liquid was observed under the table in the Conference Room. Medical Records Employee #1 stated, That is the glue from the tiles. It does that when it rains. My mom said it's because they didn't put plastic down when they poured the concrete for this building. I use a baby wipe and clean 2 tiles a day because the lanolin keeps the glue from leaking out so much. 2. On 01/04/23 at 10:06 AM, a floor tiled in room [ROOM NUMBER]B had a wet grey liquid that had seeped up between the cracks. 3. On 01/03/23 at 7:28 PM, the floor in room [ROOM NUMBER] had uneven tiles, a wet grey liquid seeping out of the cracks between tiles. 4. On 01/03/23 at 7:38 PM, the floor in room [ROOM NUMBER] had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a catheter drainage bag was maintained off the floor and in a privacy bag to prevent the risk for infection and to maintain resident dignity for 1 (Resident #257) of 2 (Residents #256 and #257) sampled residents who had physician orders for an indwelling catheter as documented on a list provided by the Minimum Data Set (MDS) Coordinator on 01/06/23 at 9:07 AM. The findings are: 1. Resident #257 had diagnoses of Pressure Ulcer of Sacral Region, Stage 4, and Paraplegia. The MDS with an Assessment Reference Date (ARD) of 12/19/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview of Mental Status (BIMS) and had an indwelling catheter and an ostomy. a. The Physicians Orders dated 12/13/22 documented, .Foley catheter care Q [every] shift clean with soap and water or wet wipe Q shift . Foley catheter: 10-6 change Q month, + [plus] PRN [as needed] leakage-change monthly on the first . b. The Care Plan dated 12/12/22 documented, .Resident has a . Foley catheter present…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure physician ordered pain medications with specific times were administered as ordered for 1 (Resident #19) of 25 (Residents #5, #8, #13, #14, #16, #17, #19, #22, #23, #29, #30, #32, #34, #37, #40, #44, #45, #51, #55, #155, #255, #256, #257, #305 and #307) sampled residents with physician orders for as needed and scheduled pain medications. The findings are: 1. Resident #19 had diagnoses of Chronic Pain, Neuropathy and Restless Leg Syndrome. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/27/22 documented the resident scored 9 (8-12 indicates moderately cognitively impaired) on a Brief Interview for Mental Status (BIMS) and was on a scheduled pain medication regimen and received opioids 7 of the 7 day lookback period. a. The Care Plan dated 10/28/22 documented, . Pain - Related to: Osteoarthritis and Diabetic Neuropathy . Administer and monitor for effectiveness and for possible side effects from: Routine pain medication (see MAR [Medication Administration Record]) .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-06 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of the 4:00 PM medication pass on 01/05/23 with Licensed Practical Nurse (LPN) #1, record review, and interview, the facility failed to ensure a medication error rate of less than 5% was maintained. The facility had 5 medication errors in 25 opportunities, resulting in a medication error rate of 20%. This failed practice had the potential to affect 34 residents who received their medications from the South Medication Cart as documented on a list provided by the Minimum Data Set (MDS) Coordinator on 01/06/23 at 9:33 AM. The findings are: 1. On 01/05/23 at 3:30 PM, LPN #1 administered medications to Resident #34. She was given instructions by the Surveyor and obtained the following medication from the medication cart: Lasix 20mg (milligrams) 1 tab (tablet). She stated, I am not going to give the Med Pass or the UTI [Urinary Tract Infection] Stat until tonight at bedtime. She did not circle the Medication Administration Record (MAR) space provided for 1600 (4:00 PM). a. Resident #34's Physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident preferences were followed to encourage the amount residents consume for 2 (Residents #30 and #37) of 27 (Resident #5, #8, #11, #13, #14, #16, #17, #19, #22, #23, #28, #29, #30, #32, #34, #37, #38, #40, #44, #45, #46, #52, #54, #255, #256, #257 and #307) sampled residents whose likes and dislikes were listed on their tray cards per the list provided by the Dietary Manager (DM) on 01/06/23, and failed to ensure pureed foods were prepared to maintain nutritive value for 4 (Residents #16, #17, #37 and #255) of 4 sampled residents who received pureed diets per the list provided by the DM on 01/05/23 at 8:20 AM. The findings are: 1. On 01/03/23 at 3:31 PM, Dietary Employee (DE) #2 pureed chicken and dressing casserole. DE #2 added cold half and half from the refrigerator to the food processor. The Surveyor asked the DM, Should a cold liquid be added to a hot or warm food? The DM stated, No ma'am. Warm milk or warm stock should be added. The DM informed DE #2, as she re-pureed the casserole to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure pureed food items were blended to a smooth, lump-free, pudding-like consistency to minimize the risk of choking or other complications for residents who required pureed diets. This failed practice had the potential to affect 5 residents who received pureed diets as documented on a list provided by the Dietary Manager (DM) on 01/05/23. The findings are: 1. On 01/03/23 at 3:31 PM, Dietary Employee (DE) #2 pureed chicken and dressing casserole. DE #2 poured and scraped the puree into a stainless steam table pan and informed the Surveyor it was done. The Surveyor dipped a plastic spoon into the puree and rubbed the puree between her fingers. The Surveyor asked the DM to feel the puree and asked her to describe the texture. The DM stated, It has small lumps, and it needs pureed more. The Surveyor asked the DM, What should the consistency of puree be like? The DM stated, It should be very smooth, almost like pudding. 2. On 01/03/23 at 4:01 PM, DE #2 pureed dinner rolls. DE #2 poured the bread puree into a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0868 — patternHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure all required members of the QAA (Quality Assessment and Assurance) committee attended required quarterly Quality Assessment and Assurance/Quality Assurance & (and) Performance Improvement (QAA/QAPI) meetings. The findings are: 1. On 01/03/23 at 11:26 AM, the Surveyor asked the Physician, Do you attend the QAA meetings? The Physician stated, No, not all of them. I just review the minutes. 2. On 01/03/23 at 11:59 AM, the Administrator provided the facility's QAPI Plan and Facility Assessment. 3. On 01/03/23 at 1:07 PM, Medical Records Employee #1 provided the QA Committee Member List. 4. On 01/05/23 at 10:46 AM, the Administrator provided the QA (Quality Assurance) meeting minutes dated October 25, 2022, November 1, 2022, November 8, 2022, November 15, 2022, November 22, 2022, and November 29, 2022. 5. The QAPI Plan titled, 2017 QAPI Plan, provided by the Administrator on 01/03/23 at 11:59 AM, had a date range on page 9 of 8/1/18 to 10/31/18 and the Facility Assessment documented, .reviewed with Quality Assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to ensure all laundry was handled, transported, and processed wearing non-contaminated personal protective equipment (PPE) to help minimize the spread of potential contaminants. The findings are: 1. On 01/04/23 at 8:34 AM, the Surveyor accompanied Laundry Employee (LE) #1 on her rounds to retrieve laundry. LE #1 put on gloves and a visibly used, blue, disposable gown that was hanging on a thumb tack on a door on the dirty side. Upon returning to the dirty side of the laundry room, LE #1 proceeded to dump all of the bags of dirty clothes into the large, grey, wheeled cart LE #1 had used to obtain bags of laundry. LE #1 sorted soiled clothing, some covered in feces, into a white and colored load in two washers. LE #1 removed gloves and blue disposable gown. LE #1 put gloves in the trash and hung the blue disposable apron on the thumb tack. The Surveyor asked LE #1 how often the apron was used. LE #1 stated, The three of us have to share the apron between us because there are three of us and because there are not enough aprons.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-06 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure the facility's Antibiotic Stewardship Program was maintained to include protocols to ensure residents who required antibiotics received the correct antibiotic to treat their infection and residents who did not require antibiotics did not receive them to prevent potential development of antibiotic-resistant organisms and facilitate each resident's ability to achieve their highest practicable level of physical well-being and failed to ensure antibiotic use was monitored for appropriateness and signs and/or symptoms of infection and effectiveness or ineffectiveness of antibiotic therapy were evaluated and documented for 3 (September, October, November 2022) of 4 months reviewed. The failed practice had the potential to affect all 60 residents who resided in the facility as documented on the Resident Census and Conditions of Residents provided by the Minimum Data Set (MDS) Coordinator on 01/03/23 at 1:57 PM. The findings are: 1. On 01/03/23 at 11:59 AM, the Antibiotic Stewardship Program logs were provided by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to ensure staff avoided placing signs that included residents' care information regarding personal care needs, in areas where they could be seen by other residents or visitors, to promote dignity and respect for 1 (Resident #51) sampled resident. This failed practice had the potential to affect 60 residents as documented on the Resident Census and Conditions of Residents provided by the Minimum Data Set (MDS) Coordinator on 01/23/23 at 1:57 PM. The findings are: 1. Resident #51 had a diagnosis of Hemiplegia, Hemiparesis following a Cerebral Infarction. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/21/22 documented the resident scored 7 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental Status (BIMS) and required extensive physical assistance of one person with bed mobility, was totally dependent on one person physical assistance for transfer and toilet use. a. On 01/03/23 at 10:40 AM, Resident #51 was sitting in her recliner in her room. The call light was laying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-06 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the 8:00 AM Medication Pass on 01/05/23, interview, and record review, the facility failed to ensure the Medication Administration Record (MAR) binder was closed when out of the Nurse's line of sight to maintain privacy of resident medical records. This failed practice had the potential to affect 10 residents who received their medications from the [NAME] Hall Medication Cart, as documented on a list provided by the Minimum Data Set (MDS) Coordinator on 01/06/23 at 9:37 a.m. The findings are: 1. On 01/05/23 at 7:45 a.m., Licensed Practical Nurse (LPN) #2 was observed performing the 8:00 AM Medication Pass. She knocked on a resident's room door, entered the room and did not lock the cart or close the MAR binder. The medication cart was outside of the nurse's line of sight while she was in the resident's room. 3. On 01/05/23 at 8:11 AM, the Surveyor asked LPN #3, When you have finished gathering a resident's medicines and you are preparing to take the medicine into the resident's room, what should you do before entering the resident's room? LPN #3 answered, You…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-06 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 1 (Resident #45) of 1 sampled resident was free from physical restraints, as evidenced by her wheelchair being physically locked at the dining room table during lunch. This failed practice had to potential to affect 60 residents as documented on the Resident Census and Conditions of Residents provided by the Minimum Data Set (MDS) Coordinator on 01/03/23 at 1:57 PM. The findings are: 1. Resident #45 had diagnoses of Transient Ischemic Attack related to an Embolism and Alzheimer's. The Annual MDS with an Assessment Reference Date (ARD) of 10/06/22 documented the resident scored 3 (0-7 indicates severely cognitively impaired) on a Brief Interview of Mental Status (BIMS) and was independent with no set up or physical help for bed mobility and locomotion on the unit, required supervision with no set up or physical help with locomotion off the unit and did not require restraints. a. The Care Plan dated 10/07/22, did not address restraints. b. The January 2023 Physician Orders did not address restraints. c.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the 8:00 AM Medication Pass on 01/05/23, record review, and interview, the facility failed to ensure a Medication Cart was locked to prevent accidents when the cart was out of the nurse's line of sight. This failed practice had the potential to affect 10 residents who received medications from the [NAME] Hall Medication Cart as documented on a list provided by the Director of Nursing (DON) on 01/06/23 at 9:37 AM. The findings are: 1. On 01/05/23 at 7:45 a.m., Licensed Practical Nurse (LPN) #2 was observed performing the 8:00 AM Medication Pass. She knocked on a resident's room door, entered the room and did not lock the cart or close the Medication Administration Record (MAR) binder. The medication cart was outside of the nurse's line of sight while she was in the resident's room. 2. On 01/05/23 at 8:11 AM, the Surveyor asked LPN #3, When you have finished gathering a resident's medicines and you are preparing to take the medicine into resident's room, what should you do before entering the residents room? LPN #3 answered, You should knock on the door and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-06 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure physician ordered diets were followed for 1 (Resident #29) of 6 (Residents #11, #23, #29, #32, #38 and #305) sampled residents who received mechanically altered diets per the Physicians Orders Report provided by the Dietary Manager (DM) on 01/05/23 at 8:20 AM. The findings are: 1. Resident #29 had diagnoses of Diverticulitis of Small Intestine, Disorientation, Depressive Episodes and Constipation. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/08/22 documented the resident scored 5 (0-7 indicates severely cognitively impaired) on a Brief Interview of Mental Status (BIMS) and received a mechanically altered diet. a. The Physicians Order dated 04/09/19 documented, .Diet: Mechanical MT [meal time] Ground Meat with Gravy/Sauce . b. The Care Plan dated 12/09/22 documented, .Resident is at risk for altered nutrition related to mechanical diet with ground meat with gravy/sauce . Provide diet as ordered (see physician orders) c. The Tray Card dated 01/05/23 documented,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$25,728 in federal fines across 1 penalty.
- $25,728 — penalty dated 2024-01-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CRESTPARK — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 3.0 | -1.0 vs chain |
| Staffing | 4 of 5 | 4.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 3.2 | +0.8 vs chain |
The other 5 homes this chain runs (chain average 3.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BELEW, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2009 |
| DILKS, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2009 |
| BELEW, BARBARA | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2009 |
| DILKS, MELISHA | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2009 |
CMS files one row per role, so the 8 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $88K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045303. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.