Corona Post Acute Center
2600 South Main Street, Corona, CA 92882 · For profit - Individual · 176 certified beds · (951) 736-4700 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (79) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.2% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.0% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.9% | 1.2% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 22.7% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 7.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.0% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 99.3% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.6% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 4.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 93.4% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.2% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.9% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.44 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.67 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 65 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.49 therapist hours per resident per day in 2026Q1 — more than 80% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 40% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.0%CMS range 35.7–56.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.9%CMS range 10.3–18.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 32.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 36.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 75.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 88.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 4.5–12.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.30 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 176 beds and averages 161.9 residents a day — about 92% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.78 hrs/resident/day on weekends vs 4.14 on weekdays — 9% thinner on weekends. RN hours go from 0.64 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
79 citations, most serious first. The 12 most serious are shown; the remaining 67 are one tap away and print in full.
- Actual harm · Gcited before2025-05-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an environment free of accident hazards was provided for one of three sampled residents (Resident 1) when Resident 1 was served a hot beverage by a Certified Nursing Assistant (CNA 1) without checking the safe serving temperature on April 10. 2025. This failure resulted in the hot beverage spilling on Resident 1 causing burn injuries, second degree burn [partial thickness burn - affects both the outer layer and part of the underlying layer of the skin] to third degree burn [most severe type of burn that damages all layers of the skin] on her right breast and shoulder that required medical intervention. Findings: On May 7, 2025, Resident 1's admission record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnosis of metabolic encephalopathy (a brain disorder that results from a disturbance in metabolism, causing brain dysfunction) and multiple strokes with residual hemiplegia (persistent weakness or paralysis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-05-23 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed for one of three sampled residents (Resident A), to ensure Resident A's discharge plan to an assisted living facility (provides support with daily activities but does not offer extensive medical care) was re-evaluated and modified when the resident developed a Stage 4 pressure injury (bed sore with severe tissue damage with exposed bone, tendon [tissue that connects the muscle to the bone], and muscle). This failure resulted in Resident A being transferred to a lower level of care facility (designed for residents who did not require specialized medical attention) leading to the worsening of the Stage 4 pressure ulcer and requiring acute hospitalization. Findings: On April 4, 2024, at 10:10 a.m., an unannounced visit to the facility was conducted to investigate a quality of care and treatment issue. A review of Resident A's document titled admission record, dated April 4, 2024, indicated Resident A was admitted to the facility on [DATE], with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) drainage bag (connected to the urinary catheter to collect urine) were covered with dignity bag (a discreet cover or holder designed to conceal a Foley catheter drainage bag [which holds urine] and its connecting tube out of public view) for two of four residents reviewed with urinary catheters (Resident 2 and Resident 3). This failure had the potential to compromise the residents' dignity and privacy.Findings: On May 15, 2026, at 10:30 a.m., an unannounced visit to the facility on a complaint investigation was initiated. 1. On May 15, 2026, at 11:41 a.m., observed Resident 2's urinary catheter bag hanging on the bed frame on the left side of the bed without a dignity bag covering it. The room door was open, and the drainage bag was visible from the doorway and could be readily viewed by staff and visitors entering or passing by the room. On May…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for two out of four residents reviewed (Resident 2 and Resident 3). This failure had the potential to delay residents' ability to obtain assistance for care needs, increase the risk of falls, and result in unmet needs or injury.Findings: On May 15, 2026, at 10:30 a.m., an unannounced visit to the facility on a complaint investigation was initiated. 1. On May 15, 2026, at 11:41 a.m., observed Resident 2 in bed. The call light was hanging on the wall on the left side of the resident's bed, out of his reach. On May 15, 2026, at 11:41 a.m., an interview was conducted with Resident 2. Resident 2 could answer yes and no questions by shaking his head up and down for yes, and back and forth for no. Resident 2 was asked where his call light was, Resident 2 shrugged his shoulders. When Resident 2 was asked how he calls for assistance, Resident 2 placed his hands up around his mouth and whispered he yells.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection prevention practices were maintained when the urinary catheter drainage bag, (connected to the urinary catheter - a hollow tube inserted into the bladder to drain or collect urine), was observed touching the floor for one of four residents reviewed, (Resident 3). This failure had the potential to contaminate the urinary drainage system and increase the risk of contamination of the urinary drainage system, and the development of a catheter associated urinary tract infection (CAUTI - happens when germs (usually bacteria) enter the urinary tract through a medical catheter that is placed into the bladder). Findings: On May 15, 2026, at 10:30 a.m., an unannounced visit to the facility on a complaint investigation was initiated. On May 15, 2026, at 12:06 p.m., observed Resident 3 in bed. His urinary catheter bag was hooked onto the left side of the bed frame and was touching the floor. On May 15, 2026, at 12:13 p.m., an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, 13 of 15 residents reviewed for Advance Directive (AD - written statement of a person's wishes regarding medical treatment) (Residents 17, 20, 25, 10, 55, 6, 97, 110, 117, 119, 126, 155, and 159) the resident or their resident representative (RP) had been provided follow up information regarding the formulation of an AD and have an AD available for review in the medical record.These failures had the potential to result in the ADs for Residents (17, 20, 25, 10, 55, 6, 97, 110, 117, 119, 126, 155, and 159) not being readily accessible to staff and physicians, which could lead to the residents' wishes regarding medical treatment being unknown and ultimately not honored. Findings: 1.On April 10, 2026, at 3 p.m. an interview was conducted with Resident 6. Resident 6 was not sure if the facility discussed to her how to formulate an AD. Resident 6's record was reviewed. Resident 6 was admitted to the facility on [DATE], with diagnosis which included,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure five of five sampled residents (Residents 2, 16, 45, 119, 159) were free from unnecessary psychotropic (drugs that affects brain activities associated with mental processes and behavior) medications when: 1. Resident 16 was administered quetiapine (an antipsychotic medication for bipolar disorder, depression, and schizophrenia) for diagnosis of schizophrenia without documentation to support the diagnosis per The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, Text Revision (DSM-5-TR, globally recognized standard classification system for diagnosing mental disorders by the American Psychiatric Association); and manufacturer specified monitoring were not done during use of quetiapine;2. For Residents 2, 45, 119, and 159, psychotropic medications were administered without adequate documentation of behavioral monitoring. Additionally, for Residents 2, 45, and 159, psychotropic medications were administered without adequate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure for five of 32 residents reviewed for quality of care (Residents 4, 19, 101, 178, and 180) when:1.For Resident 4, the intravenous (IV- specific location on the body where a small, flexible tube (catheter) is inserted into a vein to deliver medication) medications Meropenem (type of antibiotic) and Linezolid (type of antibiotic) were not documented as administered according to the physician orders.This failure had the potential to result in ineffective treatment of infection, worsening of the resident's condition, and development of antibiotic resistance; and2.For Resident 19, the IV medication Ceftriaxone (type of antibiotic) was not documented as administered according to the physician orders.This failure had the potential to result in ineffective treatment of infection, progression of urinary tract infection (when germs get into the urine system and cause infection), and potential complications such as sepsis (life-threatening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nutritional care and services were provided, for two of three residents reviewed for nutrition (Residents 117 and 101), when:1. a. The facility failed to follow its policy Oral Nutritional Supplement (ONS) Use for monitoring the effectiveness of nutrition interventions for Resident 117. This failure had the potential to result in delay in identifying and evaluating the necessity of an alternative nutrition approach.b. The facility failed to follow physician diet ordered providing Fortified diet for Resident 117 during lunch on April 7, 2026, and April 9, 2026. This failure resulted in Resident 117 did not get extra calories to help improve her weight and wounds. (Cross reference 803) c. The facility failed to ensure Resident 117's food preference was honored during lunch on April 9, 2026. This failure had the potential to result in decreased food intake and could result in Resident 117's weight not improving. (Cross reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dietary staff were trained and competent to carry out the functions of the department safely and effectively when1.Food and Nutrition Specialist 1 did not know the right concentration of the Dish machine sanitizer. 2. Food and Nutrition Specialist 1 did not know the right location to check dish machine sanitizer.3. Several dietary staff did not follow manufacturer's guideline time length dipping the test strip into sanitizer (sanitizing solution used for sanitizing food contact surfaces) for testing the concentration of the sanitizer. This failure resulted in false reading of the concentration of sanitizer. Failure to have right concentration of sanitizer may result in ineffective sanitizer food contact surface which could cause foodborne illnesses.4. Several dietary staff and Registered Dietitian did not know the right concentration of the sanitizer. Failure to have right concentration of sanitizer may result in ineffective…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure1. The Fortified diet received melted margarine per Therapeutic Spreadsheets during lunch on 4/7/2026. (cross reference 692)2. The Food and Nutrition Department had recipes for alternate meals.3. One dietary staff used right scoop served pureed dessert during lunch on 4/7/2026.4. [NAME] 2 used right scoop served Mince and Moist meat during lunch on 4/7/2026.These failures had the potential to negatively impact on the residents' nutritional status and further compromising residents' medical status. Findings:1. On April 7, 2026, at 11:57 a.m., a concurrent observation and Therapeutic Spreadsheets dated on 4/7/26 (the document used to guide dietary staff on food items, portions, and therapeutic diet) review were conducted at the trayline (the process of plating resident meals according to physician ordered diets). Therapeutic Spreadsheets indicated, Fortified diet served 1 oz melted margarine. There was no melted margarine available at the steamtable or trayline. Observed [NAME] (CK) 2 plated fortified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to:1. Follow its policy titled Point of Service Food Temperature Guide to provide appetizing food at appropriate temperatures according to residents' preferences for five of 146 sampled residents (Resident 8, 10, 21, 84 and126).This failure placed residents at potential risk to decrease nutritional intake and affect the resident's nutrition status.2. Ensure that 11 of 11 residents receiving a pureed diet (a type of diet where all foods are blended until they are smooth, soft, and lump free) were provided foods that were prepared in a manner which preserved nutritional value. This failure placed residents receiving a pureed diet at risk for compromised nutritional status.1. On April 6, 2026, at 9:52 a.m., an interview was conducted with Resident 84 in her room. Resident 84 stated, Breakfast is consistently cold On April 6, 2026, at 10:45 a.m., an interview was conducted with Resident 8 in her room. Resident 8 stated she receives cold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 67 citations
- Potential for harm · E2026-04-10 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure the appropriate food textures was provided when1. 11 out of 11 sampled Residents on pureed texture received grainy pureed beef and pureed bread during lunch on 4/7/2026.2. 13 out of 13 sample Residents on soft and bite sized received wrong texture for green bean and beef during lunch on 4/7/2026.These failure had the potential to place the residents at risk of choking.Findings:1. On April 7, 2026, at 1:10 p.m., with the Director of Food and Nutrition (DFN), at the RNA dining room, a test meal was performed for the pureed diet. The DFN verified the pureed beef and bread tasted grainy. The DFN stated pureed diet supposed to be smooth consistency. The DFN stated cooks should have left the beef and bread in the blender for a longer period with adding some broth to reach the smooth consistency. The DFN stated Resident could choke with this kind of grainy texture. During a review of the facility's provided Diet Type Report (same as physician diet order), dated April 8, 2026, the Diet Type Report indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' food preference was honored for two of 146 sampled residents (Resident 10 and Resident 117) when1. Resident 10 had food preferences for double protein and dislikes included carrots on the meal ticket but Resident 10 did not receive double protein and received carrots during lunch service on April 6, 2026.2. Resident 117 had food preference as soup on the meal ticket but Resident 117 did not receive soup during lunch on April 9, 2026. (Cross reference 692)This failure had the potential to result in decreased food intake, and could result in unplanned weight loss, further compromising Resident 10 and 117's nutritional and medical status.Findings: 1. A review of Resident 10's admission Record dated April 8, 2026, indicated the resident was admitted on [DATE], with diagnosis which included cirrhosis of the liver (liver impairment). A review of Resident 10's Minimum Data Set (MDS – an assessment tool) dated April 3, 2026,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0807 — failed to offer suitable drinks — patternEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure beverages were served in accordance with residents' meal tickets for four out of seven sampled residents (Resident 90, 102, 139, 146) during lunch service. This failure had the potential to result in decreased fluid intake, which may lead to dehydration and compromise residents' hydration and overall medical status. Findings:On April 6, 2026, at 12:31 p.m., a concurrent observation and meal ticket review were conducted with Resident 90 in the RNA dining room. Resident 90's meal ticket indicated an 8 fluid ounce (oz-unit for measurement) beverage. Resident 90 was observed being served a 4 oz beverage.On April 6, 2026, at 12:33 p.m., a concurrent observation and meal ticket review were conducted with Resident 102 in the RNA dining room. Resident 102's meal ticket indicated an 8 oz beverage. Resident 102 was observed not being served 8 oz beverage.On April 6, 2026, at 12:34 p.m., a concurrent observation and meal ticket review were conducted with Resident 146 in the RNA dining room. Resident 146 meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on dietary observations, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices in the kitchen when:1. A food preparation sink in Prep area did not have an air gap (refers to a fixture that provides back-flow prevention.)2. Two dietary staff did not know cooling process for egg and tuna salad. 3. Ice machine in kitchen found brown grime buildup on ice maker.4. [NAME] splash spots found on the wall and ceiling in dishwashing area and food Prep area.5. Cooking pans did not air dried before stacked and stored.6. Four broken plastic containers and covers found in kitchen.7. Trash found on floor in several area in kitchen.8. Grease buildup on hood.9. Grime buildup found on several pieces of equipment.10. Several dietary staff had exposed facial hair during meal preparation.11. Dust found on several pieces of equipment and area in the kitchen.12. An expired soy sauce found in cook area. 13. Opened food items exposed to the air in walk in freezerThese…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to dispose of garbage and refuse properly when trash were found outside surrounding the compactor dumpster.This failure had the potential to attract pests and rodents.Findings:On April 7, 2026, at 4:01 p.m., a concurrent observation and interview were conducted with the Registered Dietitian and Director of Food and Nutrition (DFN) at the outside back building. There was a compactor dumpster. On the floor, trash was observed surrounding the dumpster with strong unpleasant odor. Unknown liquid was observed on the ground near the compactor dumpster. The DFN stated surrounding the compactor dumpster should keep clean and without any smell, otherwise it was going to attract pests.During a review of the facility's policy and procedure (P&P) titled Food - Related Garbage and Rubbish Disposal, dated January 23, 2026, indicated, Outside dumpsters provided by garbage pickup services will be kept . free of surrounding litter.During a review of FDA (Food and Drug Administration) Food Code 2022, Section 5-502.11, the FDA Food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the proper maintenance of essential equipment when:1. One walk-in refrigerator was maintained in good working condition.2. Walk-in freezer was maintained in good working condition with ice condensation buildup.3. The dish machine wash temperature was not maintained per manufacturer guideline.These failures had the potential to cause food borne illnesses and poor quality of food served to a population of 146 of 150 residents who received food from the kitchen.Findings:1. During a review of FDA (Food and Drug Administration) Food Code 2022, Section 4-501.11, Equipment Good Repair and Proper Adjustment, the FDA Food Code indicated, Proper maintenance of equipment to manufacturer specifications helps ensure that it will continue to operate as designed. Failure to properly maintain equipment could lead to violations of the associated requirements of the Code that place the health of the consumer at risk. For example, refrigeration units in disrepair may no longer be capable of properly cooling or holding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to ensure the facility remained free of pests when drain flies and a house fly were found in the kitchen.This failure had the potential to lead to food borne illnesses (illness caused by food contaminated with bacteria, viruses, parasites or toxins) for 146 out of 146 sample residents who eat food prepared in the kitchen. Findings:On April 6, 2026, at 10:07 a.m., a concurrent observation and interview were conducted with the Director of Food and Nutrition (DFN) in the dishwashing area. Five flies were seen on the wall of the dishwasher room. The DFN stated he could not identify the type of flies. The DFN stated flies were not supposed to be present in the kitchen. The DFN stated flies could fly throughout the kitchen, causing cross-contamination and posing a food safety concern. On April 7, 2026, at 10 a.m., a concurrent observation and interview were conducted with the DFN in the dishwashing area. Five flies were again observed on the dishwashing room wall. The DFN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Interdisciplinary Team ( IDT- a collaborative group of healthcare professionals who work together to develop and implement a comprehensive care plan tailored to a resident's specific physical, mental, and psychosocial needs) determined that self-administration of medications was clinically appropriate and safe before allowing a resident to keep a prescribed Ciclesonide inhaler (inhaled medication used to prevent asthma [lung disease that cause airway inflammation] at the bedside for self-administration for one of one residents reviewed for self-administration of medications (Resident 177).This failure had the potential to result in medication mismanagement by the resident which could compromise asthma control and delay needed medical intervention. Findings:On April 7, 2026, at 8:46 a.m., Resident 177 was observed alert, oriented, and sitting on the edge of his bed. One medication inhaler Ciclesonide 160mcg (micrograms - a unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the PASRR (Preadmission Screening and Resident Review - a federal requirement to determine whether or not an individual who has an active diagnosis of mental illness or intellectual disability meets the criteria for admission to a nursing facility and identify what specialized services an individual needs) was accurately updated when the resident's Level 1 screening was not corrected to reflect the resident's diagnoses of psychosis (symptom involving the distortion or loss of contact with reality) and anxiety (a strong feeling of worry, fear, or nervousness that is hard to control and can affect how you think, feel, and act in everyday life), for one of two residents reviewed for PASRR (Resident 145).This failure had the potential to result in the inappropriate admission of the residents to the facility and for Resident 145 to not receive necessary specialized services.Findings:A review of Resident 145's PASSR dated January 3, 2025, completed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive care plan (specific interventions to provide effective and person-centered care to meet the resident's needs) for one of five sampled residents (Resident 45) had adequate interventions in accordance with facility policy when Resident 45 was prescribed a psychotropic (drugs that affects brain activities associated with mental processes and behavior) medication. This failure had the potential to result in delays in treatment and care for Residents 45. Findings: A review of Resident 45's admission Record, dated April 9, 2026, indicated Resident 45 was originally admitted to the facility on [DATE], readmitted on [DATE], and had diagnoses including major depressive disorder and anxiety. A review of Resident 45's medical record indicated a physician's order for Xanax 0.5 mg (milligram, unit of measurement) Give 2 tablets by mouth two times a day for anxiety m/b (manifested by) self report of anxiety, dated February 20, 2026. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise the comprehensive care plan to reflect the resident's ongoing poor oral intake and ordered nutritional interventions, for one of six residents reviewed for nutrition (Resident 101).This failure had the potential to delay implementation of appropriate, person-centered interventions and placed the resident at risk for nutritional decline. Findings:A review of Resident 101's record indicated Resident 101 was admitted to the facility on [DATE], with diagnosis including morbid obesity (severe fat accumulation), chronic kidney disease (reduced kidney function), and anemia (a condition of the blood which reduces the blood's ability to transport oxygen).The Minimum Data Set (MDS - an assessment tool), dated March 15, 2026, indicated a BIMS (Brief Interview of Mental Status) score of 15 (cognitively intact).A review of the Care Plan dated March 16, 2026, indicated the following:- .At risk in alteration in Nutrition r/t (related too) Dx…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure good oral hygiene for one of three residents reviewed for Activities of Daily Living (ADL) (Resident 180) when the resident was observed with poor oral hygiene. This failure had the potential to contribute to poor nutrition, infection, and unplanned weight loss for Resident 180.Findings:On April 9, 2026, at 3:18 p.m., a concurrent observation and interview were conducted with Certified Nurse Assistant (CNA 2) and Resident 180 in the resident's room. Resident 180 was observed with several areas of yellowish, dry, clumpy, old residue on the tongue, the roof of his mouth, and lodged between the teeth. Resident 180 stated that oral care had not been performed. CNA 2 stated Resident 180 did not look like oral care had been provided and it should have been. CNA 2 stated oral care should be performed by the assigned CNA in the morning and after dinner. CNA 2 stated oral care was important to maintain hygiene and prevent dental damage. A review of Resident 180's admission Record dated April 10, 2026, indicated an admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the ordered side rail (a device used to assist with in-bed mobility) was evaluated, care planned, and installed for one of three residents reviewed for mobility needs (Resident 175).This failure had the potential to cause further decline in limited mobility and loss of independence for Resident 175, who required services, equipment, assistance to maintain or improve mobility with the maximum practicable independence. Findings:On April 6, 2026, at 11:47 a.m., a concurrent observation and interview were conducted with Resident 175 in the resident's room. Resident 175 was alert and observed lying on her left side in bed. No side rails were present on the bed frame. Resident 175 stated she was admitted a week ago to the facility for mobility rehab and the lack of side rails made it difficult for her to reposition herself in bed. Resident 175 stated she had requested rails and was told staff would assess and install them but had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure intravenous (IV - a small, flexible tube inserted into a vein to deliver medication) sites were maintained in accordance with professional standards of practice, including proper labeling (dating, timing, and identification) and ongoing monitoring for one of two residents reviewed for IV (Resident 19). Resident 19's IV site was unlabeled, and there was no monitoring for signs and symptoms of complications.These failures had the potential to place the resident at risk for catheter-related bloodstream infection.Findings:1.On April 6, 2026, at 3:51 p.m., Resident 19 was observed alert, oriented, and lying in bed watching television., with her right arm exposed on top of a blanket. Resident 19's right forearm IV site was observed with an unlabeled dressing.During a concurrent interview, Resident 19 stated the IV was placed while she was in the hospital and was removed when she returned to the facility. Resident 19 stated a facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure provision of pharmacy services met the needs of the residents when one IV (intravenous, into the vein) Medication Emergency Kit (E-kit; a sealed kit/box containing medications and supplies for immediate use during a medical emergency) was stored open and unsealed, medications were used without documentation on the E-kit logbook, and the E-kit was not replaced timely after being opened in accordance with facility policy. These failures resulted in the potential for emergency medications to be unavailable when needed, and the potential for not meeting the residents' therapeutic needs or worsening of their medical conditions. Findings: On April 6, 2026 at 3 p.m. an observation and concurrent interview was conducted with the Director of Nursing (DON) in the medication storage room at the North Station. One IV Medication E-kit was identified unsealed and unlocked. The DON stated nursing staff should have resealed the E-kit after it was opened, documented usage (date, medication used and resident's name) in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported irregularities during the monthly medication regimen review (MRR) for two of five sampled residents (Residents 16 and 45) when: 1. Resident 16 was administered quetiapine (an antipsychotic medication for bipolar disorder, depression, and schizophrenia) without manufacturer's specified monitoring during use of quetiapine; and 2. Resident 45 was administered Xanax (or alprazolam, used to treat anxiety) without adequate documentation of behavioral monitoring and without adequate monitoring for signs and symptoms of adverse effects during use of Xanax.This failure had the potential for medications not being optimized for best possible health outcome, and increased risk for adverse effects for Resident 16 and 45. Findings: 1. A review of Resident 16's admission Record, dated April 9, 2026, indicated Resident 16 was elderly, originally admitted to the facility on [DATE], and had diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility had a medication error rate of 12% when three (3) medication errors occurred out of 25 opportunities during the medication administration for one out of three residents (Resident 179). The errors resulted in one medication given without a physician's order and two medications given not in accordance with manufacturer's instructions and had the potential for Resident 179 not receiving the full therapeutic effects of medications.Findings: During a medication pass observation on April 7, 2026 at 9:07 a.m., licensed vocational nurse (LVN) 2 was observed preparing four oral (by mouth) medications for Resident 179. The medications included: one famotidine (used to treat heartburn) 10 mg tablet, one multivitamin with minerals (supplement) tablet, one ferrous sulfate (iron supplement) 325 mg tablet, and one doxycycline (antibiotic to treat infection) 100 mg tablet. During the same medication pass observation at 9:18 a.m., LVN 2 was observed administering the above medications to Resident 179 and Resident 179 requested a pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper medication storage and labeling of medications in one of three medication carts inspected and one of two medication rooms inspected when:1a. Medication cart D in South Station contained one (1) expired medication vial; and1b. Medication room in South Station contained one (1) refrigerated medication vial opened without an open date label.The deficient practices had the potential for residents to receive unsafe and ineffective medications (reduced potency) from being used past their discard (expiration) date and not being removed from active stock.Findings: 1a. During a concurrent observation and interview on [DATE] at 10:04 a.m., an inspection of Medication cart D in the South Station with Licensed Vocational Nurse (LVN) 3 identified Resident 25 had one expired Insulin Lispro (fast-acting insulin, medication to lower blood sugar level) vial that was labeled opened on [DATE]. Additionally, the pharmacy's label on the Insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement its infection prevention and control program to ensure that linens and environmental surfaces such as shower and privacy curtains, were maintained clean and free of visible soil. These failures had the potential to result in cross-contamination and spread of infection among residents. Findings: 1.On February 19, 2026, a concurrent observation and interview was conducted with the Director of Housekeeping and Laundry (DHL) and the following were observed:-At 10:24 a.m., in the North Shower Room of the facility, a shower curtain was observed in North Shower room with black stain and discoloration noted on the bottom of the shower curtain. The DHL stated that they needed to remove the shower curtain and get it washed. -At 10:28 a.m., in the Medically Complex Unit shower room, a shower curtain was observed with a brown stain discoloration. The DHL stated the curtain needed to be removed and washed. 2.On February 19, 2025, at 10:20 a.m., a concurrent observation and interview was conducted with the DHL in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accuracy of the medical records for one of four sampled residents (Resident 1) when Resident 1's care plan (a personalized guide to support the individual healthcare needs of a resident) inaccurately listed neurogenic bladder (occurs when the nerves that control the bladder are damaged causing problems with storing or emptying urine) as a diagnosis related to the use of a Foley catheter (a flexible tube used to continuously drain urine). This failure resulted in an inaccurate care plan and had the potential to affect clinical decision-making, lead to inappropriate interventions, and compromise the resident's care and safety.Findings:A review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included benign prostatic hyperplasia (BPH- enlargement of the prostate gland) with lower urinary tract symptoms, unspecified urinary incontinence (loss of bladder control), and retention of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-06 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide timely access to medical records for one of one sampled resident (Resident A).This failure had the potential to delay Resident A's ability to obtain personal health information needed for continuity of care after discharge. Findings:A review of Resident A's admission Record, indicated Resident A was admitted to the facility on [DATE], with diagnoses which included chronic kidney disease (gradual loss of kidney function over time). Resident A was discharged on November 11, 2023. On August 26, 2025, at 3:20 p.m., a concurrent interview and record review were conducted with the Medical Records Director (MRD). The MRD stated a written request for medical records submitted by Resident A's legal representative was received on August 12, 2025. The MRD stated, Resident A's medical records should have been released within two working days of the request. The MRD further stated, the request had been forwarded to the facility's legal department for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-22 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician documented the clinical rationale for the discharge for one of three sampled residents (Resident 1). This failure had the potential to result in an inappropriate discharge without medical justification, compromising the resident's health, safety, and continuity of care. Findings:On July 18, 2025, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included fusion of the spine and depression (more than just feeling sad or having a bad day).A review of Resident 1's progress notes dated June 1, 2025, indicated, .Assessment and Plan.Pt (Resident 1) is recommendedfor [sic] f/u (follow-up) imaging within one year due to presence of polyp [small growth that can form on the lining of organs inside the body] .Pt (Resident 1) increasing tolerance to ambulance and functionality.Pt (Resident 1) would benefit from continued care.A review of Resident 1's Notice of Proposed Transfer/…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented for two of three sampled residents (Residents 1 and 2) when Licensed Vocational Nurses (LVN 1 and 2) did not wear personal protective equipment (PPE- equipment, such as gloves and gown, used to protect against infection or illness) while administering medications via G-tube (a feeding tube inserted through the abdominal wall directly into the stomach) to residents on Enhanced Barrier Protection (EBP-an infection control intervention to reduce transmission of multidrug-resistant organisms [MDRO- bacteria that have become resistant to multiple antibiotics).This failure had the potential to expose vulnerable residents to cross-contamination and increase the risk of developing infections.Findings:1. A review of Resident 1's medical record was conducted. Resident 1 was admitted to the facility on [DATE], with diagnosis which included gastrostomy status (an opening into the stomach for food).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-13 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for three of three sampled residents (Residents 1, 4, and 6), the facility failed to ensure appropriate assessment, monitoring, and a follow-up evaluation of skin conditions and injuries were conducted when: 1. For Resident 1, the treatment for a burn injury was not initiated or monitored upon return from the hospital on April 10, 2025. In addition, a follow-up appointment for evaluation of the burn injury was not arranged; 2. For Resident 4, a new skin injury (bruising [skin discoloration] to the left and right hands) identified by the Certified Nursing Assistant (CNA) on April 27, 2025, was not addressed or referred to the physician for appropriate care and treatment. In addition, the licensed nurse did not conduct an ongoing skin assessment, monitored the injury, or evaluated the resident for potential complications after the skin injury was noted; 3. For Resident 6, a change in condition related to a known foot injury was not identified and communicated to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0562 — isolatedProvide immediate access to any resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure telephone calls for the resident were answered by the facility staff for one of three residents reviewed (Resident A). This failure had the potential to to lead to physical and psychosocial distress for Resident A. Findings: On March 26, 2025, at 10:10 a.m., an unannounced visit to the facility was conducted to investigate a quality of care issue. On March 26, 2025, at 2:30 p.m., during an interview with Resident A and Resident A's Family member (FM), Resident A stated, her call light had fallen to the floor. She stated, she began hollering out for staff assistance, but no one came into the room. Resident A stated she called a family member for help. Resident A's FM stated, she had experienced issues with the facility's phone systems. She stated, she attempted to call the facility multiple times from 9:11 p.m to 9:22 p.m. but received no response. Resident A's FM stated, the phone was answered after 9:22 p.m., was transferred to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure to ensure that Hydrocodone (a strong pain medicine) was reordered in a timely manner for one of three sampled residents (Resident A), resulting in the medication not available when needed. This failure had the potential for Resident A's pain to be uncontrolled and not following the physician-ordered pain management regimen. Findings: On March 26, 2025, at 10:10 a.m., an unannounced visit to the facility was conducted to investigate a quality of care/treatment issue. A review of Resident A's admission Record, indicated Resident A was admitted to the facility on [DATE], with diagnoses which included spinal stenosis lumbosacral region ( refers to a narrowing of the spinal canal in the lower back, which can put pressure on the spinal cord [A column of nerve tissue that runs from the base of the skull down the center of the back ] and nerve roots, potentially causing pain, numbness, and weakness). A review of Resident A's progress notes titled,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident's medical records within the required 48-hour time frame for one of four sampled residents (Resident 7). This failure had the potential to deny the resident representative access to review records and delay critical legal or medical decision making for the resident. Findings: On February 4, 2025, at 4:05 p.m., a telephone interview was conducted with Resident 7's legal representative. The legal representative stated, a valid authorization and request for Resident 7's medical records were sent to the facility on January 16, 2025. A review of Resident 7's medical records indicated Resident 7 was admitted to the facility on [DATE], with diagnoses which included pressure ulcer (damage to an area of the skin) and diabetes mellitus (high blood sugar level). A review of the Minimum Data Set (an assessment tool) dated April 26, 2024, indicated no cognitive impairment. Further review of Resident 7's medical records indicated that Resident 7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure pressure ulcer treatment was provided as ordered by the physician for 3 (Resident #57, #63, and #160) of 5 residents reviewed for pressure ulcers. Findings included: A facility policy titled, Administering Medications, revised 04/2019, indicated, Medications are administered in accordance with prescriber orders, including any required time frames. 1. An admission Record revealed the facility admitted Resident #57 on 10/11/2023. According to the admission Record, the resident had a medical history that included a diagnosis of Stage 4 pressure ulcer of the sacral region. An annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/14/2024, revealed Resident #57 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident had severe cognitive impairment. The MDS indicated the resident had one Stage 4 pressure ulcer that was present upon admission/entry or reentry. Resident #57's care plan included a focus area initiated 10/12/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to provide equipment in good condition for 1 (Resident #125) of 5 residents reviewed for environmental hazards. Findings included: An undated facility policy titled, Wheelchair Maintenance Policy, indicated, Policy: It is the policy of this facility that wheelchairs be maintained in good working order. The policy revealed, Inspection includes: b. Checking that removable leg/arm rests are in place, upholstery in good repair and not posing a safety hazard, i.e. [id est, that is], might cause skin injuries if torn etc. [et cetera; and so forth]. The policy revealed, 3. In addition, any staff member aware of a wheelchair needing repairs should give written notice to the maintenance department. An admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/19/2024 revealed the facility admitted Resident #125 on 12/13/2024. According to the MDS, the resident had diagnoses that included hemiplegia (partial paralysis) following cerebral infarction (stroke) affecting the left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the interview, record review, and facility policy review, the facility failed to ensure 1 (Resident #72) of 4 residents reviewed for Preadmission Screening and Resident Review (PASRR) was referred for a Level II screening. Specifically, Resident #72 was admitted to the facility with a negative Level I screening; however, the resident had a diagnosis of bipolar disorder, a serious mental illness (SMI). The facility failed to identify the SMI and subsequently failed to refer the resident for a Level II PASRR screening. Findings included: A facility policy titled, PASRR, dated 09/26/2023, revealed, 2. If the resident is admitting from the hospital, the hospital discharge planner will complete the Level I PASRR screen prior to admission to the facility and will provide a copy of the Level I to the facility. The policy revealed, Following admission: admission of a resident with a primary major mental illness or developmental disability diagnosis: a. The Social Service Director or designee is responsible for notifying the local mental health authority (OBRA [Omnibus Budget…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility document review, and facility policy review, the facility failed to provide residents with activities of daily living that included fingernail care for 1 (Resident #69) of 3 residents reviewed for activities of daily living. Findings included: An undated facility policy titled, Fingernails/Toenail, Care of, revealed, 1. Nail care includes daily cleaning and regular trimming. 2. Proper nail care can aid in the prevention of skin problems around the nail bed. An admission Record revealed the facility admitted Resident #69 on 03/21/2021. According to the admission Record, the resident had a medical history that included diagnoses of hemiplegia (paralysis) and hemiparesis (muscle weakness on one side of the body) following a cerebral infarction (stroke) affecting the left nondominant side, left hand muscle wasting and atrophy, and age-related physical debility. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/16/2024, revealed Resident #69 had a Brief Interview for Mental Status (BIMS) score of 15,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to provide respiratory breathing treatments as ordered by the physician for 1 (Resident #15) of 2 residents reviewed for respiratory services. Findings included: A facility policy titled, Administering Medications through a Small Volume (Handheld) Nebulizer, revised 10/2010, specified, The purpose of this procedure is to safely and aseptically administer aerosolized particles of medication into the resident's airway. The policy revealed, Preparation included 2. Review the resident's care plan, current orders and diagnoses to determine resident needs. 3. Check the treatment record. 4. Assemble the equipment and supplies as needed. An admission Record indicated the facility admitted Resident #15 on 04/29/2022. According to the admission Record, the resident had a medical history that included a diagnosis of chronic obstructive pulmonary disease (COPD). A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/01/2024, revealed Resident #15 had a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff performed hand hygiene and glove changes during wound and peri-care for 2 (Resident #57 and Resident #63) of 5 residents reviewed for pressure ulcers. Findings included: An undated facility policy titled, Wound Care, indicated, Steps in the Procedure included 2. Wash and dry your hand thoroughly. 3. Position resident. Place disposable cloth next to resident (under the wound) to serve as a barrier to protect the bed linen and other body sites 4. Put on exam glove. Loosen tape and remove dressing. 5. Pull glove over dressing and discard into appropriate receptacle. Wash and dry your hands thoroughly. 6. Put on gloves. Further review revealed, 9. Wear exam gloves for holding gauze to catch irrigation solutions that are poured directly over the wound. 10. Wear sterile gloves when physically touching the wound or holding a moist surface over the wound. The policy revealed, 12. Apply treatments as indicated. 13. Dress wound. The policy revealed, 15. Remove disposable gloves and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to reassess the vital signs, including blood pressure, for one of three sampled residents (Resident 1). This failure had the potential to delay the staff from acting promptly if the blood pressure remained persistently low which could lead to complications such as confusion, fainting, and organ damage. Findings: On November 22, 2024, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included sepsis (a life-threatening complication of an infection) and enterocolitis (inflammation that occurs throughout the intestines). A review of Resident 1's document titled, Change of Condition dated November 5, 2024, indicated, .The change in condition .Abnormal vital signs .Vital Signs Evaluation .Blood Pressure: 65/49 .New irregular pulse . A review of Resident 1's progress notes dated November 5, 2024, indicated, .21:00 (9 p.m.) Checked vital signs and noticed BP (blood pressure) was 65/49 .received order to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement infection control practices when disposable equipment, including a stethoscope (a medical instrument) and sphygmomanometer (blood pressure machine), was not readily available for one of one sampled resident (Resident 1) with Clostridium Difficile (C. diff - a highly contagious bacteria). This failure increased the risk of spreading infection to other residents and staff. Findings: A review of Resident 1's admission Record indicated Resident 1 was re-admitted to the facility on [DATE], with diagnoses which included enterocolitis (inflammation of the digestive tract) due to clostridium difficile. Resident 1 was placed on contact precautions. On November 21, 2024, at 11:20 a.m., a concurrent observation and interview with Certified Nursing Assistant (CNA 1), CNA 1 stated Resident 1 was on isolation due to C. diff. Outside Resident 1's room, an isolation cart was observed with personal protective equipment (gowns, face shield, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-22 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance with meals for one of four residents, (Resident 1). This failure had the potential to negatively affect Resident 1 ' s psychosocial wellbeing. Findings: On October 7, 2024, at 11:32 a.m., an unannounced visit to the facility on a complaint investigation was initiated. A review of Resident 1 ' s medical record indicated she was admitted to the facility on [DATE], with diagnoses of type 2 diabetes mellitus, (a chronic condition that affects the way the body uses sugar. the body either resists the effects of insulin — a hormone that regulates the movement of sugar into the cells — or doesn't produce enough insulin to maintain normal sugar levels), anxiety disorder, , (a chronic condition characterized by an excessive and persistent sense of apprehension), coronary artery dissection, (an emergency condition that occurs when a tear forms in a wall of a heart artery), legal blindness, and hypertensive heart disease, (heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-22 · tag F0573 — patternLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide requested medical records for four of four residents, within 48 hours in accordance with the facility policy and procedure. This failure could led to missed opportunity for potential claims and other legal consequences for the residents. Findings: On August 20, 2024, at 9:10 a.m., an unannounced visit was conducted to investigate an issue on medical records requests. On August 20, 2024, at 4:04 p.m., an interview was conducted with the Medical Records Assistant (MRA), who stated, the procedure to request medical records, included the requestor filling out a request form, then the form is sent to the corporate office for approval. Upon approval, the facility would send the records to the requestor, or notify the requestor the request was not approved. The MRA further stated, the process to request, and receive medical records could take A week or two. On August 21, 2024, at 10:30 a.m., an interview was conducted with the Medical Records Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for one of the three sampled residents (Resident 3). This failure has the potential to result in unmet needs. Findings: On August 20, 2024, at 9:10 a.m., an unannounced visit to the facility was conducted to investigate a quality care issue. On August 20, 2024, at 9:39 a.m., an observation of Resident 3 was conducted. Resident 3 was in bed, positioned on her back, head of bed elevated 30 degrees, resting. Resident 3 ' s call light was clipped to her pillowcase, hanging off the left side of her bed, out of reach. A review of Resident 3 ' s medical records titled, Face sheet, indicated the resident was admitted to the facility on [DATE], with diagnoses which included Alzheimer ' s Disease (A brain disorder that affects memory, and function). On August 20, 2024, at 9:45 a.m., during a concurrent interview, and observation of Resident 3 ' s call light, Licensed Vocational Nurse (LVN) 1 verified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide a safe and comfortable environment for one of three sampled residents (Resident 3), when pest treatment was conducted while the resident was inside the room. This failure has the potential for the resident to inhale pesticide vapor placing the resident at risk for an allergic reactions. Findings: On August 20, 2024, at 9:39 a.m., an observation of Resident 3, and her bedroom, was conducted. Resident was lying in her bed, positioned on her back, with her eyes closed resting. Resident was unresponsive to interview questions. On August 20, 2024, at 11:20 a.m., during an interview, the Maintenance Supervisor (MS) verified spraying pesticide inside Resident 3's room while the resident was in bed. The MS stated, he did not move Resident 3 before spraying for ants, because the spray was not toxic to humans and he only sprayed a little of the pesticide. The MS further verified Resident 3 had a visitor at the time he sprayed the pesticide, and he did not ask the visitor if it was ok to spray in the room. On August 20,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 3) were repositioned at least every two hours, in accordance with the resident ' s written care plan. This failure had the potential to result in Resident 3 ' s pressure injury (the breakdown of skin integrity due to pressure) to worsen. Findings: On August 20, 2024, an observation of Resident 3 ' s bed positioning was conducted at the following times: - at 9:50 a.m., the resident was positioned on her back, with the head of her bed elevated 30 degrees. - at 10:29 a.m., the resident was position on her back, with the head of the bed elevated 30 degrees. - at 11:40 a.m., the resident was position on her back, with the head of the bed elevated 30 degrees. - at 12:59 p.m., the resident was position on her back, with the head of the bed elevated 30 degrees. - at 1:20 p.m., the resident repositioned in bed, eating lunch with the assistance of Certified Nursing Assistant (CNA) 2. A review of Resident 3 ' s medical records, titled, Progress Notes, dated, August 10,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide clean and sanitary resident's room, when two of four resident's rooms (rooms [ROOM NUMBERS]) had trash, food, and dried blood on the floors. This failure had the potential to expose residents to germs and pests. Findings: On August 20, 2024, at 9:10 a.m., an unannounced visit was made to the facility to investigate a quality-of-care issue. On August 20, 2024, at 9:39 a.m., an observation of room [ROOM NUMBER] was conducted, and indicated, the wall under the window had a brown colored splatter of an unknown substance on the window wall, dirty gloves sitting on the floor outside of the trash can, and three dried drops of blood on the floor to the right side of Bed B. On August 20, 2024, at 9:39 a.m., an interview was conducted with Resident 2, in room [ROOM NUMBER], and the resident stated the dried blood on the floor was Old blood from my toe. Resident 2 could not specify how long the blood had been on the floor. On August 20, 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed for one of three residents reviewed for discharges (Resident 1) to provide a written notice of transfer/discharge to the resident and or resident representative (RR). This failure had the potential in resident not being protected from inappropriate transfers or discharges. Findings: Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses that included depression (loss of pleasures or interest in activities for long period of time) and schizoaffective disorder (mental disorder including schizophrenia and mood disorder.) A review of Resident 1's Progress Notes, dated June 24, 2024, indicated, Discharge note: Resident discharged to (Name of Acute Hospital) for psyche evaluation and med management . A review of Resident 1's Notice of Proposed Transfer/ Discharge, dated June 24, 2024, indicated, .Name/Relationship of Person Notified .blank (no entry) .Mailed to Representative .Blank (no entry) .Resident/Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect Resident 1's personal space when a staff (Certified Nursing Assistant [CNA1]) touched Resident 1 on the shoulder near her breast without her consent, making her uncomfortable. This failure resulted in the violation of Resident 1's right to respect and dignity, potentially causing psychosocial harm including low self-esteem, irritation, sadness, and anxiety. Findings: On May 29, 2024, at 11:10 a.m., an unannounced visit was conducted to investigate an allegation of abuse. A review of Resident 1's admission Record (contains medical and demographic information), indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included chronic pain syndrome and major depressive disorder. A review of Resident 1's Minimum Data Set (as assessment tool), dated May 19, 2024, indicated, Resident 1 had no impairment in cognition. A review of Resident 1's Progress Notes, dated May 28, 2024, indicated, .At 2200 (10 p.m.) resident reported…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly manage and account for the personal belongings, of one of three sampled residents, Resident A. This failure had the potential to make Resident A feel disrespected and undignified due to lack of protection of her personal property. Findings: On May 1, 2024, at 9:30 am, an unannounced visit to the facility was conducted to investigate an admission, transfer, and discharge rights issue. During an interview on May 1, 2024, at 9:03 a.m., with Resident A, she stated she was discharged from the facility on April 18, 2024. Resident A stated, the facility gave her personal belongings after discharge, and she noticed the following personal belongings were missing upon receipt: a. Groceries worth 193 dollars; b. Dentures and contact lenses; c. Underwear; and d. (brand) speaker A review of Resident A's admission record, indicated she was admitted on [DATE], with diagnoses which included diabetes (elevated blood sugar). Resident A's history and physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services for activities of daily living (ADLs), for one of three sampled residents (Resident 1), when feeding assistance was not provided according to the physician's orders and plan of care. This failure had the potential to negatively affect the resident's physical well-being and lead to continued weight loss. Findings: On April 17, 2024, at 10:25 a.m., an unannounced visit was conducted at the facility for a complaint. On April 17, 2024, Resident 1's medical record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included diabetes mellitus (abnormal sugar in the blood), and dementia (memory loss that affects thinking and can interfere with daily functioning). Resident 1's History and Physical, dated December 3, 2023, indicated Resident 1 had fluctuating capacity to understand and make decisions. Review of Resident 1's Order Summary, included a physician's order, dated April 1, 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-13 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Monitor blood glucose (blood sugar) levels, as ordered by the physician for Residents 1, 2 and 3. This failure has the potential to result in complications due to delayed provision of treatment. 2. Monitor indwelling catheter (a tube inserted into the urinary tract to help decrease urinary retention) for signs and symptoms of Urinary Tract Infection (UTI), and provide catheter care, every shift, as ordered by the physician for Resident 2. This failure has the potential to result in infection. 3. Provide wound care treatments, as ordered by the physician for Residents 1 and 2. This failure has the potential to result in delayed healing or worsening of the pressure injury. Findings: On December 8, 2023, at 11:15 a.m., an unannounced visit was made to the facility to investigate a quality-of-care issue. 1. A review of Resident 1 ' s admission records indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide accurate, and consistent assessments of Resident 1 ' s skin conditions. These failures had the potential to delay treatment for Resident 1 ' s skin conditions. Findings: On December 8, 2023, an unannounced visit was made to the facility for Quality-of-Care issues. A record review of Resident 2 ' s admission records, indicated the resident was admitted to the facility on [DATE], with a diagnoses which included hemiplegia (Paralysis of one side of the body). A record review of Resident 2 ' s admission skin assessment, titled, Admission/readmission Data Collection, dated May 3, 2023, untimed, by the Tx nurse, indicated, .new admission, (Tolerated skin assessment well noted (with) (Middle abdomen gastrostomy tube {A tube inserted into the stomach for feedings/nutritional purposes}), no other (Skin) issues . A record review of Resident 2 ' s physician orders, dated May 3, 2023, indicated the following admission orders: a.Bacitracin-Polymyxin B,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document the reporting and the physician ' s response to the laboratory (lab) abnormal result the abdominal wound culture & sensitivity ({C&S}- A test to determine the types of germs in a wound, and their sensitivity, to certain drugs for treatment) for Resident 4. This failure resulted in the resident's record not to reflect accurate communication between staff regarding treatment and services needed by Resident 4. Findings: On December 13, 2023, an unannounced visit was made to the facility for a Quality-of-Care issue. Review of Resident 4 ' s admission records, indicated resident was admitted to the facility on [DATE], with a diagnosis of Partial Intestinal Obstruction (Only partial food and fluid can get through the intestines). A review of Resident 4 ' s medical records, titled, Change of Condition (COC - Documented change in a resident ' s physical/mental condition), dated, October 11, 2023, at 4:42 p.m., indicated, .started on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed, for three of five sampled employees, to ensure infection control policy and procedures for Covid-19 (a highly infectious respiratory illness) were implemented when: 1. One Certified Nursing Assistant (CNA 1) did not perform hand hygiene upon exiting Covid-19 positive (residents infected with Covid-19) isolation rooms and entering a contact isolation room (room for resident who could spread a disease by contact). In addition, CNA 1 did not perform hand hygiene upon donning (putting on) and doffing (taking off) the isolation gown (protective apparel used by medical personnel to avoid exposure to blood, body fluids, and infectious droplets); and 2. Two CNAs (CNAs 1 and 2) did not wear face shields (personal protective equipment [PPE] for protection of the facial area and associated mucous membranes [eyes, nose, mouth] from splashes, sprays, and spatter of body fluids) while providing care for Covid-19 positive residents. 3. One Restorative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure for one of six residents reviewed (Resident 1) the resident's use of a foley catheter (a plastic flexible tube inserted into the bladder to collect urine) had a physician's order, was assessed and monitored by licensed staff, and a plan of care (POC) was developed. This failure had the potential for Resident 1 to develop catheter associated urinary tract infections, skin irritations from faulty equipment, and for Resident 1's use and need of the catheter to go unassessed. Findings: On November 14, 2023, at 10:20 a.m., an unannounced visit was conducted at the facility. On November 14, 2023, Resident 1's medical record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included severe sepsis (infection of the blood), surgical aftercare, and overactive bladder (bladder function which causes a sudden need to urinate and lead to an involuntary loss of urine). Resident 1 was discharged from the facility on October…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-20 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for one of three residents (Resident 1) with pressure ulcer (PU-injury to skin and underlying tissue resulting from prolonged pressure on the skin), the facility failed to ensure an informed consent for wound treatment was secured for Resident 1 on seven separate occasions on November 2, 9, 16, 23, 2022; and January 5, 12, and 19, 2023. The facility failure resulted to seven separate invasive debridement (removal of damage tissue from a wound) procedures performed on a dependent vulnerable resident. The resident ' s representative (RR) was bypassed and was not included in the decision-making to the discussion of risks and benefits of the procedure. Findings: On September 6, 2023, a complaint on behalf of Resident 1 was received with allegation of quality of care issues that there was no pressure ulcer precaution taken to prevent PU development on a vulnerable resident. On September 20, 2023, at 9:20 a.m., an unannounced visit was conducted for investigation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure bilateral floor mats were in place for one of four residents, (Resident 3), reviewed for fall, when only one floor mat was in place. This failure had the potential to result in injury if Resident 3 fell from her bed. Findings: On June 2, 2023, at 11:57 a.m., an unannounced visit to the facility was initiated for a complaint investigation. A review of Resident 3 ' s medical record indicated she was admitted on [DATE], with diagnoses of displaced intertrochanteric fracture of right femur, (broken hip bone), history of falling, type 2 diabetes mellitus, (a chronic condition that affects the way the body uses sugar. The body either resists the effects of insulin — a hormone that regulates the movement of sugar into the cells — or doesn't produce enough insulin to maintain normal sugar levels), hemiplegia, (paralysis of one side of the body), hemiparesis, (weakness of one side of the body), following a stroke affecting right dominant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide two persons assist during repositioning for one of three sampled residents (Resident 1) on June 20, 2023. This failure resulted in Resident 1 falling from the bed during activities of daily living (ADL) on June 20, 2023. Resident 1 was transferred to the acute care hospital for evaluation. Findings: On July 18, 2023, at 10:20 a.m., an unannounced visit was conducted to investigate a quality care issue. On July 18, 2023, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included generalized muscle weakness and hemiplegia (paralysis of one side of the body). A review of Resident 1's Minimum Data Set (MDS- a resident assessment tool) admission assessment dated [DATE], Section G - Functional Status. G0110. Activities of Daily Living Assistance. indicated, A. Bed mobility – how resident moves to and from lying position, turns side to side, and positions body while in bed or alternate sleep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-05-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dietary staff was able to safely and effectively carry out the functions of food and nutrition services when: 1. The dietary staff did not perform testing of sanitizing solution properly; 2. The dietary staff did not use the designated scoop for the ice; and 3. The dietary staff entered the kitchen without performing handwashing. Findings: 1. On May 12, 2022, at 3:05 p.m., the Dietary Staff (DS) was observed testing sanitizing solution for dishwashing machine using the chlorine test strip. The DS was observed dipping the test strip for approximately 3 seconds, removed the test strip and compared with the color chart. In a concurrent interview with the DS, he stated he did not remove the test strip immediately and compared the test strip to the color chart on the test strip container. On May 17, 2022, at 7:36 a.m., in an interview with the Dietary Manager (DM), he stated when testing the sanitizing solution, the dietary staff should follow the manufacturer's instructions. A review of the Chlorine Test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-17 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide written information on advance directive (AD - a written instruction related to the provision of health care when the resident is no longer able to make decisions) for four of 10 residents reviewed for AD (Residents 39, 69, 110 and 122). This failure had the potential for the residents requests not be honored in the event of a medical emergency. Findings: 1. On May 11, 2022, Resident 39's record was reviewed. Resident 39 was admitted to the facility on [DATE], with diagnoses which included dementia (loss of memory) and diabetes (high blood sugar). An AD acknowledgment was signed by the responsible party (RP) on July 14, 2021. The document indicated Resident 39 had not executed an AD. On May 11, 2022, at 11:36 a.m., the Social Service Assistant (SSA) and the Social Service Director (SSD) were interviewed. The SSA stated assistance were offered to all residents without an AD. The SSD stated there was no documentation Resident 39 or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to conduct a self-administration assessment for one of 30 residents reviewed for self-administration of medication (Resident 501). This failure had the potential to result in an unsafe administration of medication for Resident 501. Findings: On May 10, 2022, at 9:25 a.m., Resident 501 was observed sitting in bed. A bottle of eye drops was observed on top of Resident 501's bedside table. In a concurrent interview with Resident 501, she stated she self-administered the eye drops the night before. Resident 501 stated the bottle of eye drops was brought from home by her daughter 2 days ago.She stated the licensed nurses were aware. On May 10, 2022, Resident 501's record was reviewed. Resident 501 was admitted to the facility on [DATE], with diagnoses which included hypertension (high blood pressure), chronic obstructive pulnonary disease (a group of lung diseases causing difficulty in breathing). There was no documentation Resident 501 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call lights were within reach for two of five residents reviewed for environment (Residents 254 and 132). This failure had the potential to result in the residents to not be able to call for staff assistance when needed. Findings: 1. On March 10, 2022, at 3:21 p.m., the call light was observed not within reach of Resident 254. Resident 254's call light was observed on the left side, clipped on top of resident's head of the bed. On May 10, 2022, at 3:35 p.m., in a concurrent interview with Resident 254 and Licensed Vocational Nurse (LVN) 2, LVN 2 stated the call light was too high for the resident to reach. Resident 254 stated she could not reach the call light. Resident 254's record was reviewed. The resident was admitted on [DATE], with diagnoses including polyneuropathy (multiple nerve problem that causes pain, discomfort and mobility issues) and hypertension (high blood pressure). Resident 254 was alert and able to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician was notified when the resident had episodes of vomiting for one of one resident reviewed for notification of change of condition (Resident 146). This failure had the potential to result in the delay in treatment which could lead to worsening of the resident's condition. Findings: A review of Resident 146's record indicated Resident 146 was admitted to the facility on [DATE], with diagnoses which included gastroesophageal reflux (a chronic disease when stomach acid flow into the food pipe and irritates the lining). A review of Resident 146's progress notes indicated on May 5, 2022, Resident 146 had four episodes of vomiting and on May 16, 2022, the resident was given Ondanestron (medication for nausea and vomiting) at 12:04 a.m. and 1:33 a.m. for complaints of nausea and vomiting. There was no documentation the physician was notified when Resident 146 had episodes of nausea and vomiting on May 5, 2022, and on May 16, 2022. On May…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not provide a safe, homelike environment by not protecting personal belongings from loss for two of three residents reviewed for personal property (Residents 114 and 306). Findings: 1. On May 11, 2022, at 12:25 p.m., Resident 114 was observed in the dining area, sitting in a wheelchair. Resident 114 stated she was missing her wool blanket and some clothes. Resident 114 stated the staff was aware her wool blanket was missing On May 11, 2022, Resident 114's record was reviewed. Resident 114 was admitted to the facility on [DATE], with diagnoses which included congestive heart failure (a condition in which the heart does not pump adequate blood supply to the body) and diabetes (high blood sugar). The history and physical, dated January 9, 2022, indicated Resident 114 had the capacity to understand and make decisions. On May 13, 2022, at 8:10 a.m., the Social Service Assistant) SSA and the Social Service Director (SSD) were interviewed. The SSA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure notification of transfer/discharge was provided to the office of the state long-term care Ombudsman (a representative that helps families and residents by investigating and resolving complaints and serving as an advocate) for two of seven residents reviewed for hospitalizations (Resident 123 and 255). This failure increased the potential for the Ombudsman to not be aware or involved of facility practices and activities related to the resident's transfer and discharge. Findings: 1. Resident 255's record was reviewed. Resident 255 was re-admitted to the facility on [DATE], with diagnoses which included right facial cellulitis (skin infection) and dementia (loss of memory). The facility's document titled, SBAR (Situation Background Assessment Recommendation)/ COC (Change of Condition) Report, dated April 30, 2022, indicated, .Resident daughter request to be send her out to ER (emergency department) . There was no documented evidence the long-term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-17 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice to the resident or Resident's Representative (RR) of the bed-hold policy (reserving a resident's bed while the resident is out of the facility for therapeutic leave or hospitalization) for one of seven residents reviewed for hospitalization (Resident 84). This failure had resulted in the resident (Resident 18) or the RR not knowing their right to hold the bed while out of the facility and the right to be readmitted back to the facility. Findings: A review of Resident 84's record, indicated she was admitted to the facility on [DATE], with diagnoses which included CAD (coronary artery disease - is a narrowing or blockage of your coronary arteries usually caused by the buildup of fatty material called plaque) s/p (status post) CABG (Coronary artery bypass grafting -surgery in which a healthy blood vessel taken from another part of the body is used to make a new path for blood around a blocked artery leading to the heart). Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet professional standards of nursing care for three of 30 residents reviewed for quality of care (Residents 39, 253, and 257) when: 1. Resident 253's IV (intravenous - administered through the vein) tubing for Cefepime (an antibiotic) was observed to be undated. In addition, Resident 253's IV tubing for Vancomycin (an antibiotic) was not changed as per physician order and was observed without an end cap (covering for the exposed end of the IV tubing). This failure had the potential to result in an IV catheter-related blood stream infections for Resident 253. 2. Resident 257's yankauer suction tip (oral suctioning tool to allow effective suction without damaging surrounding tissue) was observed used and undated. This failure has the potential for Resident 257 to develop respiratory infection. 3. Resident 39's enteral feeding was not labeled with date and time. This failure had the potential for Resident 39 to experience food-borne…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure for two of 30 residents reviewed for quality of care (Residents 61 and 84), residents were provided treatment and care when: 1. For Resident 61, an assessment, monitoring were conducted and treatment was provided for resident's change in skin condition; and 2. For Resident 84, an assessment and treatment were conducted during the initial episode of choking. These failures had the potential for delayed services, treatment, and care resulting in deterioration in residents' medical condition. Findings: 1. On May 13, 2022, at 1:45 p.m., Resident 61 was observed with rashes on the face. In a concurrent interview with Resident 61, she stated she could not remember if there was a treatment for her facial rash. Resident 61's record was reviewed. Resident 61 was admitted to the facility on [DATE], with diagnoses which included intertrigo (skin inflammation in between skin folds). Resident 61's document titled Weekly Summary, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident (Resident 34) received the necessary treatment and services consistent with professional standards of practice to prevent infection for one of four residents reviewed for pressure ulcer (bed sores), when the treatment nurse during dressing change did not perform hand washing. This failure had the potential to result in cross contamination affecting the healing process of resident's pressure ulcer. Findings: A review of Resident 34's record indicated Resident 34 was admitted to the facility on [DATE], with diagnoses which included diabetes mellitus (abnormal blood sugar level) and pressure ulcer of sacral region (bed sore at the bottom of the spine between the fifth segment of the lumbar spine and the tailbone). A review of Resident 34's Order Summary Report, for the month of May 2022, indicated, .sacral-coccyx: cleanse w/NS (with Normal Saline), pat dry, apply Dakin's (an antiseptic) soaked gauze to wound bed, cover…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide respiratory care and treatment in accordance with the facilities policy and procedures for one of one resident (Resident 76) reviewed for oxygen treatment. This failure had the potential to result in ineffective oxygen therapy, respiratory distress, and decline in the resident's health condition. Findings: On May 10, 2022, at 11:14 a.m., Resident 76 was observed in bed, in his room. An oxygen concentrator (a machine that supplies oxygen) was at Resident 76's bedside in use. The oxygen meter read 2 liters (a unit of measure). The oxygen tubing was observed with date of 4/4. A humidified cannister (plastic cannister filled with water to humidify air flow) was dry and unlabled. On May 10, 2022, at 3:06 p.m., CNA 2 was interviewed. CNA 2 stated it was the LVN's responsiblity to check the oxygen tubing and equipment for residents on oxygen. On May 10, 2022, at 3:10 p.m., the Licensed Vocational Nurse (LVN) 2 was interviewed. LVN 2 stated oxygen tubing is supposed to be changed every Sunday on night shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-17 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident reviewed for medically related social services (Resident 63) when Social Service Director (SSD) did not obtain cardiology consult for Resident 63. This failure had the potential to result in Resident 63 not to receive care and treatment for her heart condition. Findings: On May 10, 2022, at 9:55 a.m and 3:14 p.m., Resident 63 was observed sleeping, with 3 L (liter) O2 (oxygen) via nasal canula, moaning, with shallow breathing. A review of Resident 63's record, indicated, she was admitted to the facility on [DATE], with diagnoses which included, acute respiratory failure with hypercapnia (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient) and chronic atrial fibrillation (irregular heart rate). A review of Resident 63's Nurses Progress Note dated April 30, 2022, at 2:06 a.m., indicated, .Topic:: MD visit .Note:: .04/29/22 PM shift: MD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-17 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the pharmacy recommendation was followed up with the physician for one of five residents reviewed for unnecessary medications (Resident 123). This failure had the potential for the resident to receive unnecessary medications. Findings: A review of Resident 123's record indicated Resident 123 was re-admitted to the facility on [DATE], with diagnoses which included major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere with daily functioning). A review of the facility document titled, MED (Medication) REGIMEN REVIEW REPORT, dated March 19, 2022, indicated, .The following two medications may be considered to be 'duplicative therapy' when used together. Please have the physician document in their progress notes the reason both medications are needed .Trazadone and duloxetine both antidepressants . Further review of Resident 123's record dated April 1, 2022, indicated .I agree…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SERRANO GROUP — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 1.5 | -0.5 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 10 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CORONA LTC LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 09/26/2016 |
| BL CALI II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/22/2016 |
| HJB CA VENTURES, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/23/2016 |
| IHCM MANAGEMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2019 |
| LBCSP SKILLED, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/26/2016 |
| LBLTC GROUP, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/04/2016 |
| MAJUVI, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/28/2016 |
| VISTA COVE PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/27/2016 |
| FENSTERMAN, LORI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/28/2016 |
| JACOBS, DOV | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/26/2016 |
| RASKIN, CHAIM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 01/01/2019 |
| TAUB, MIRIAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/27/2016 |
| IHCM MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2019 |
CMS files one row per role, so the 15 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555566. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.