Royal Palms Post Acute
630 W. Broadway, Glendale, CA 91204 · For profit - Limited Liability company · 140 certified beds · (818) 247-3395 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0604) — most recent Jun 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (101) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $79,980 in federal fines (most recent 2024-04-17)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.5% | 10.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 3.5% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 15.8% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.8% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 16.7% | 9.8% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 13.0% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 85.4% | 98.2% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.5% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 22.3% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.0% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.6% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 85.6% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 16.1% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 7.4% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.25 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.72 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
27.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 60.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 79 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 27.4%CMS range 15.6–43.2 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 6.3–15.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 60.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 4.5–12.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.34 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 140 beds and averages 129.7 residents a day — about 93% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.71 hrs/resident/day on weekends vs 4.08 on weekdays — 9% thinner on weekends. RN hours go from 0.46 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
101 citations, most serious first. The 12 most serious are shown; the remaining 89 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-04-17 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure one of two residents (Resident 1) was free from physical restraint (any device attached or adjacent to the body that cannot be easily removed and restricts freedom of movement) when Certified Nursing Assistant 1 (CNA 1) tied the resident with a bed sheet to the waist and around the wheelchair on 4/11/24. According to CNA 1, she tied down the resident down in the wheelchair with a bed sheet to prevent the resident from getting up while she was attending to another resident (Resident 2) This deficient practice resulted in Resident 1's rights being violated, and held against her will. As a result of being tied down, Resident 1 expressed verbalization of feeling hopeless, humiliated, upset, cried, verbalized being treated like a kid, scared of CNA 1, and felt that day like a nightmare. Resident 1 verbalized that she felt helpless and overpowered . and that CNA 1 took her freedom away. On 4/16/2024 at 5:12 PM, while onsite at the facility, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-02-23 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two (2) of two (2) sampled residents (Residents 285 and 131), who had food intolerances (food sensitivity and inability to digest a certain food) and food allergies (a serious and potentially life-threatening medical condition to substances that are usually not harmful) were assessed for food restrictions, including food allergies and served with food substitutions (replaced food with allergens with food without allergens) as indicated in the facility ' s policies and procedures titled, Food Allergies and Intolerances, and Nutrition Assessment, by failing to: 1. Ensure [NAME] 1 did not serve fish and fish containing products to Resident 285 and Resident 131, who were allergic to fish on 2/18/2024. [NAME] 1 served seashell tuna bake [tuna casserole, made with pasta and canned tuna (a type of fish)] on 2/18/2024 for dinner to Resident 285 and Resident 131. 2. Ensure Resident 285 and 131 ' s Primary Care Provider (PCP) 1 was aware that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-01 · tag F0825 — patternProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide physical therapy, (a healthcare specialty focused on restoring movement, reducing pain, and improving overall function) five (5) times a week in accordance with the physician's order for one of two (2) sampled residents (Resident 4). This deficient practice had the potential to place Resident 4 at risk for decline in functional mobility. Findings: During a review of Resident 4's admission Record (AR), the AR indicated Resident 4 was originally admitted to the facility on [DATE] with diagnoses that included repeated falls, cerebrovascular accident (CVA-stroke, loss of blood flow to a part of the brain), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). During a review of Resident 4's Minimum Data Set (MDS - resident assessment tool), dated 3/17/2026, the MDS indicated Resident 4's cognitive (the ability to process thoughts) ability for daily decision making was moderately impaired. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure informed consent (the process in which a healthcare professional explains the risks, benefits, and alternatives of a procedure to a person, ensuring they fully understand it before agreeing to participate was obtained prior to the use of psychotropic medications for one of two sampled residents (Resident 2) in accordance with the facility's policy and procedure (P&P) titled Informed Consent for Psychotropic Drugs. This deficient practice had the potential to violate resident' rights to be informed prior to administering medications without their knowledge or approval. This also placed the resident at risk for unnecessary chemical restraint (the use of medication to intentionally slow down, sedate, or control a person's movements and behavior) that limit their ability to participate in care decisions.Findings: During a review of Resident 2's admission Record (AR), it indicated, Resident 2 was originally admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent a physical abuse (a type of abuse that uses physical force) one of two sampled resident (Resident 1) when: The facility did not follow physician order to send Resident 2 to the General Acute Community Hospital emergency room for psychiatric evaluation on 4/30/2026. Certified Nurse Assistant (CNA 1) left Resident 1 alone with Resident 2 (Resident 1's roommate) after Resident 2 had attempted to hit Resident 1 on 5/28/2026. CNA 1 did not separate Resident 2 from Resident 1 when Resident 2 was actively hitting Resident 1 with the water pitcher on 5/28/2026. The facility failed to address and accommodate Family 1 (FM 1- Resident 1's family) verbalized to the Interdisciplinary team (IDT - a coordinated group of experts from several different fields who work together) and to Social Services concerns of Resident 1's safety with the roommate (Resident 2) and had requested a room change since 5/25/2026. These deficient practices resulted in Resident 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of four sampled residents (Resident 4) who was assessed as a high risk for pressure injury (a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result pressure in combination with shear) received services to protect skin integrity (state of being intact, healthy, and free from damage), promote healing, and prevent development and worsening of pressure injury by failing to ensure toileting hygiene was done after Resident 4 had a bowel movement and not wait for one hour in accordance with Resident 4's care plan to keep skin clean and dry. This deficient practice had the potential to result in a delay in promoting healing of a pressure ulcer. Findings: During a review of Resident 4's admission Record (AR), it indicated Resident 4 was originally admitted to the facility on [DATE] with diagnoses that included pressure ulcer of right buttock, cerebrovascular accident (CVA-stroke, loss of blood flow to a part…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer continuous oxygen (O2) therapy (a treatment that provides you with supplemental, or extra, oxygen. The administration of O2 at concentrations greater than that in ambient air [20.9%] with the intent of treating or preventing the symptoms and manifestations of hypoxia [decreased perfusion of oxygen to the tissues] and respiratory therapy [services that are provided by a qualified professional such as respiratory therapists or respiratory nurse] for the assessment, treatment, and monitoring of residents with deficiencies or abnormalities of pulmonary function) as ordered by the physician for one of four sampled residents (Resident 5). This failure had the potential to put Resident 5 at risk of breathing difficulty including respiratory arrest (completely stop breathing) due to the lack of oxygen. Findings: During a record review of Resident 5's admission Record, the admission Record indicated Resident 5 was originally admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe and comfortable environment for one of two sampled residents (Resident 3) as indicated on the facility policy by failing to provide resident with a comfortable and safe bed. This deficient practice resulted in Resident 3 experiencing discomfort which could negatively affect Resident 3's overall well-being and quality of life. Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] with diagnoses that included pneumothorax (collapse lung), thoracic -1,2 vertebra (back bone, first two bones of the mid back, located at the base of the neck fracture [break in a bone]) fracture, multiple rib fractures of the right side 1, 4 to 11, right shoulder scapula (shoulder blade) fracture, 4,5- lumbar vertebra fracture (lower back bone fracture), laceration of the liver, right acetabulum (large cup-shape socket on the side of the pelvis)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and monitor in accordance to the facility's policy and procedures and professional standard of practice for one of three sampled residents (Resident 1) who was readmitted to the facility and transferred to a Board & Care (B&C) by failing to: Ensure Registered Nurse (RN) 1 assessed and monitored Resident 1's condition by checking the blood pressure (BP), heart rate (HR), respiratory rate (RR), oxygen saturation level, and pain level and documented in Resident 1's clinical record when resident was readmitted to facility and transferred to a B&C.Ensure RN 1 conducted a full head to toe assessment when Resident 1 was readmitted to facility and transferred to a B&C.Ensure RN 1 notified Resident 1's responsible party to inform them of Resident 1's readmission to facility and transfer to B&C. These deficient practices increased the risk of Resident 1 not being accurately assessed for any changes of condition upon readmission and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure physician's order for rehabilitation (Rehab- therapy given to restore an individual back to their highest possible level of physical, mental, and psychosocial well-being) physical therapy (PT- helps improve strength, flexibility and mobility) was implemented or one for three sampled residents (Resident 4), who had impaired functional mobility in the lower extremities. This deficient practice had the potential for Resident 4 to have a decline in strength and mobility.Findings: During a review of Resident 4's admission Record (AR), the AR indicated that Resident 4 was originally admitted to the facility on [DATE] and recently readmitted on [DATE] with diagnoses with displaced intertrochanteric fracture of left femur (a type of broken bone between the bumpy parts at the top of the left thigh bone), chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), and osteoarthritis (a progressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-09 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when: a. One (1) of four (4) dumpsters (a movable waste container designed to be brought and taken away by special collection vehicle, or to a bin that a specially designed garbage truck lifts) was not completely closed and was overflowing with trash when not actively in use. b. The garbage container by the preparation area was not completely covered when not actively being used in the kitchen. These failures had potential to attract birds, flies, insects, pests and potentially spread infection to 124 of 124 facility residents. Findings: a. During a concurrent observation and interview on 4/7/2026 at 9:22 AM, of the dumpster area with the Dietary Supervisor (DS), observed 1 of 4 dumpsters was overflowing with trash. The DS stated 1 dumpster was not completely closed with overflowing trash when not actively use. The DS stated 3 of the dumpsters were not full and staff could have thrown the trash there instead to prevent overflowing. The DS stated the dumpster must be closed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the Advance Directive Acknowledgment Form (a legal document in which a person specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity) with signature to indicate whether an advance directive has been executed, for three of three sampled residents (Resident 7, 9, and 87). This failure had the potential to result in a lack of clarity regarding the residents' healthcare wishes and may impact on the facility's ability to honor those wishes. Findings: 1. During a review of Resident 7's admission Record, the record indicated Resident 7 was admitted to the facility on [DATE] with diagnosis that included metabolic encephalopathy (a condition that can affect cognition, attention, and mental status) and type 2 diabetes mellitus (a chronic condition that requires ongoing monitoring of blood sugar and routine medical). During a review of Resident 7's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Ecited before2026-04-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility failed to provide sufficient nursing staff to meet the resident needs for five (5) of five (5) sampled residents (Resident 10, 43, 44, 46, 104) in accordance with the facility's policy and procedure titled Staffing, Sufficient and Competent Nursing. On 4/4/2026, during 11PM-7AM shift, only two (2) out of seven (7) scheduled Certified Nursing Assistants (CNAs) reported to work and were responsible for providing care for all of the residents in the facility while five (5) other CNAs were no call/no show (when an employee misses a scheduled work shift without notifying their employer). This deficient practice resulted in the residents' dissatisfaction and getting upset due to delays in assistance with activities of daily living (ADLs). All five residents reported waiting for at least one (1) hour and fifteen (15) minutes up to two (2) hours for care. This deficient practice had a potential to increase the risk of skin break down (damage to the skin due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food in a form designed to meet individual needs when pureed (a smooth, thick liquid or paste made by mashing, blending, or straining cooked food) cream of rice was flat on the plate and did not hold its shape. These failures had the potential to result in difficulty in swallowing, decrease in food and nutrient intake to 15 of 15 residents on puree diet (food that are soft and pudding like consistency), resulting in unintended (not planned) weight loss and choking (when food gets stuck in your airway, blocking the flow of air to your lungs). Findings: During a review of the facility's cook spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled, Winter 2026, dated 4/6/2026, the spreadsheet indicated residents on puree diet/International Dysphagia Initiative ([IDDSI] a framework for categorizing food textures and drink thickness) Level 4 (foods that are soft and pudding like consistency) would include the following foods on the tray: Pureed pork chop 1/2 cup (c,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: Kitchen equipment and utensils were not free from dirt, dust and food debris. Reach-in freezer bottom shelves by the walk-in refrigerator had dirt and cardboard boxes debris. Reach-in freezer bottom shelves by the ice machine had dirt, dust and cardboard boxes debris. Dry storage floor had dirt and trash accumulation in the corner. Kitchen utensils drawer and pots and pans storage area had food debris. Pots and pans storage area had dirt and food debris. 2. Reach-in freezer temperature was at 15 degrees Fahrenheit ( F, a scale of temperature) on 4/6/2026, and 7 F on 4/7/2026 and blank on 4/3/2026 in the afternoon shift. Two trays of sandwiches were not labeled and dated. Two dented (a hallow, dip, or depression on a surface, caused by blow, impact or pressure) cans were stored with non-dented cans. Dietary Aide 2 (DA 2) did not cover his beard completely while preparing puree dessert. Staff did not perform hand hygiene…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide a safe storage (refrigerator) designated for resident's leftovers or food coming from the outside source to 124 of 127 residents. This failure had the potential to result in spoiled food and food borne illness (a disease caused by consuming food and drinks that are contaminated by germs or chemicals) to residents. Findings: During an interview on 4/7/2026 at 10:10 AM, with the Dietary Supervisor (DS), the DS stated they do not store resident's food from home for the residents as they took all the refrigerators out and it was him who maintained it and maintenance staff removed them. During a concurrent observation and interview on 4/7/2026 at 2:29 PM, of the refrigerator in the activities room, a sign posted on the door indicated, Patients food are not allowed in this fridge. The DS stated, this refrigerator might be the refrigerator used for food from the outside source and the policy that the staffs follow is the policy for the residents to consume the food right away and any leftover that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Assistant (CNA) 1 wore an isolation gown when providing high-contact resident care activities (activity of daily living or ADL tasks that require close, prolonged physical interaction between staff and residents, likely to transfer germs to a caregiver's hands or clothing) for one of four sampled residents (Resident 84) who was placed on Enhanced Barrier Precautions (EBP-an infection prevention and control intervention to reduce the spread of multidrug resistant organisms [MDRO- disease causing organism resistant to medication used to treat infection]) due to multiple vascular ulcers (a slow-healing, open sore on the leg or foot caused by poor circulation) on the resident's left foot. On 4/6/2026, CNA 1 was observed providing personal care to Resident 84 and CNA 1 stated she gave a bed bath and changed Resident 84's brief without wearing isolation gown. This deficient practice had the potential to result in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain or enhance resident dignity for 2 of 6 sampled residents (Resident 121 and Resident 93) by failing to ensure: 1.A privacy bag/cover was placed over Resident 121's urinary drainage container (a bag/container that stores urine after it leaves the body), which exposed the contents and compromised the resident's dignity. 2. The Certified Nursing Assistant (CNA 4) did not stand while assisting Resident 93 with meals to maintain an eye level during a meal service. These deficient practices have the potential to cause embarrassment, loss of dignity, privacy, and emotional distress for residents and not promoting a dignified dining experience could make residents feel rushed, disrespected, or uncomfortable during care. Finding: 1.During a review of Resident 121's admission record indicated the resident was originally admitted to the facility on [DATE] with a diagnosis that included metabolic encephalopathy ( not thinking clearly because…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain an informed consent for psychotropic/psychotherapeutic (any drug that affects behavior, mood, thoughts, or perception) drug for one of five sampled resident (Resident 14) who was prescribed Zyprexa (medication used to treat a mental illness that causes disturbed or unusual thinking, loss of interest in life, and strong or inappropriate emotions). This deficient practice had violated Resident 14's rights to be informed when choosing the type of care or treatment to be received, make informed decisions on alternative measures the resident or responsible party preferred, which can negatively affect Resident 14's quality of life. Findings : During a review of the admission record indicated Resident 14 was originally admitted to the facility on [DATE] and readmitted on [DATE] diagnoses that included encephalopathy (a change in how brain functions), dementia (a group of related symptoms associated with an ongoing decline of the brain and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and records facility failed to notify the primary physician for significant change in condition to one of one sampled resident (Resident 140) who refused to have the laboratory blood test drawn for PT (Prothrombin time) / INR (International Normalized Ratio-a test that measures how quickly blood clots) for three consecutive days (3/31/2026, 4/1/2026 and 4/2/2026) while on warfarin ( a medication use as blood thinner to prevent development of blood clots) therapy for chronic pulmonary embolism (life-threatening condition due to sudden blockage in the arteries in the lungs). In addition, the facility did not have notify the physician that Resident 140 did not receive Warfarin on 4/1/26 and 4/2/26 due to refusal of blood draw in accordance with the facility's policy and procedures. As a result of this deficient practice Resident 140 was at risk for in blood clot formation that could lead to pulmonary embolism, stroke (a condition due to interruption of blood in the brain due to blood clot) or heart attack (a condition interruption of blood flow in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 1 of 6 sampled residents (Resident 30) was free of unnecessary physical restraints (any manual method that is attached or adjacent to a residents body that restricts freedom of movement or ability to move independently) in accordance with the facility's policy and procedure titled Use of Restraints. Resident 30 was observed with pillows on both sides of the bed tucked under mattress sheet creating a concave surface which restricted Resident 30's ability to reposition self independently. This deficient practice has the potential for increased risk for pain, decreased range of motion, and loss of functional mobility from restricted freedom of movement and inability to independently reposition. During a review of Resident 30's admission Record indicated the resident was originally admitted to the facility on [DATE], with a diagnosis that included Dementia ( a decline in memory, thinking , and ability to make decisions), history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive, resident-centered care plan (CP, a document that outlines the facility's plan to provide personalized care to a resident based on the resident's needs) for two of three sampled residents: 1. Resident 22, who was assessed as high risk for wandering. Resident 22's care plan included generalized interventions that were not individualized or specific to effectively address or prevent the resident's continued wandering throughout the facility. 2. Resident 141, who had a history of epilepsy (a brain condition that causes recurring seizures [abnormal electrical activity in your brain]) that addressed the risks for injury. The resident CP did not specify the interventions on how to keep the place safe and hazard free. These deficient practices had the potentials to affect Resident 22 by increasing the risk of elopement (a situation in which a resident leaves the premises or a safe area without the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of eight sampled residents (Resident 17) had a correct identification (ID) band that was not attached to the right-side bed rail of the resident, in accordance with professional standards of practice. This failure had the potential to place the resident at risk for receiving the wrong medication, the wrong meal, and incorrect treatments. Findings: During review of Resident 17's face sheet, the face sheet indicated the resident was admitted on [DATE], with the diagnoses that included hemiplegia (severe weakness, stiffness or total loss of movement on one side of the body), encephalopathy (a malfunction that alters brain function) and epilepsy (a chronic brain disorder characterized by recurring, unprovoked seizures caused by sudden, abnormal electrical activity). During a review of Resident 17's Minimum Data Set (MDS- standardized, comprehensive assessment form used to record a resident's physical, mental, and social health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one of three sampled residents (Resident 11) with limited range of motion (ROM- the extent of movement of a joint) on his left fourth (4th ) and fifth (5th) fingers received appropriate treatment and services to maintain mobility and/or improve mobility by failing to ensure: 1. The certified nurse assistants (CNAs) assigned to Resident 11 reported to the licensed staff in charge of the resident's decline in ROM during daily care. 2. The licensed nurse completed a change of condition (COC) report and developed a Care Plan (CP) to prevent/minimize contractures (a stiffening/shortening at a joint, that reduces the joint's range of motion) as indicated in the resident's care plan and in the facility's policy. This deficient practice resulted in delaying rehabilitative services to Resident 11 and leaving Resident 11's function declined, pain, and discomfort. Findings: During a review of Resident 11's admission Record, the AR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a hazard free environment to one of three sampled residents (Resident 141), who had a history of epilepsy (a brain condition that causes recurring seizures [abnormal electrical activity in your brain]) when Resident 141's bed had no padded side rails and was not kept at the lowest position on 4/8/2026. This deficient practice had the potential to result in Resident 141's injury in the event of falls while a seizure occurs. Findings: During a review of Resident 141's admission Record (AR), the AR indicated that Resident 141 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses including metabolic encephalopathy (a series of neurological disorders resulting from systemic illness), end stage renal disease (ESRD- irreversible kidney failure), and epilepsy. During a review of Resident 141's Care Plan (CP) that focused on the resident's seizure disorder, dated 1/20/2026, the CP indicated interventions that included to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide medically-related social service in accordance with the facility's policy and procedure titled Social Services- Referrals for one of thirteen sampled residents (Resident 11), who had missing teeth and had requested new dentures (removable oral appliances that replace missing teeth). The facility failed to follow up with the dental clinic for Resident 11's X-ray (a fast, painless imaging test that uses special, invisible type of light to take pictures of the inside of a human body) results and follow up with the resident's primary physician for medical clearance (an official, written authorization stating that a person is healthy enough to undergo a specific procedure) to proceed with his teeth extraction and denture fabrication procedure as recommended by the resident's dentist. The facility also failed to update Resident 11 with his request for new dentures for two months. This deficient practice resulted in Resident 11's feeling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 11) received necessary care and laboratory services to confirm diagnosis when Resident 11 experienced signs and symptoms of urinary tract infection (UTI- an infection in the bladder/urinary tract) by failing to perform in and out catheterization (a procedure used to drain the bladder and collect urine with a straight tube that is taken out right after it is used) and obtain urine specimen for urinalysis (UA- a test of urine), culture and sensitivity (C&S- the standard test for revealing the causative microorganism for a UTI) as indicated in the physician's orders. This deficient practice had the potential to delay necessary treatment to Resident 11. Findings: During a review of Resident 11's admission Record (AR), the AR indicated that Resident 11 was originally admitted on [DATE] and readmitted on [DATE] with diagnoses that included diabetes mellitus (DM-a disorder characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved flavor and temperature when hot foods were not in palatable temperature and pork chops were hard and overcooked. These failures had potential to result in 124 of 127 facility residents at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled Winter Menus 2026, dated 4/6/2026, the spreadsheet indicated residents on regular diet (diet with no food restriction) would include the following foods on the tray: Pork chop two (2) ounces (oz, a unit of measurement) Gravy 1 each Herbed [NAME] 1/2 cup (c, household measurement) Mixed Vegetables 1/2 c Roll/Margarine 1 each Peach cobbler 1 square Beverage 8 fluid oz During a concurrent test tray (a process of tasting, temping, and evaluating the quality of food) observation and interview on 4/6/2026 at 1:21 p.m., with the Dietary Supervisor (DS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff accurately reflect actual Wander Guard (a type of wearable device used in healthcare facilities, to prevent residents from wandering or eloping) function testing documentation in one of two sampled residents (Resident 15), who was identified at risk for elopement (when a person with cognitive [thought process] impairment leaves a safe area, such as a care facility or home, without awareness of the potential dangers). Licensed Vocational Nurse (LVN) 2 did not perform Wander Guard function test but signed Resident 15's Medication Administration Record (MAR) for Monitor Wander Guard Functioning Q shift (every shift) 7-3 shift on 4/2/2026, 4/3/2026, and 4/9/2026. These deficient practices had the potential not to meet Resident 15's care needs that may lead to Resident 15's safety issues when Resident 15's Wander Guard was not tested for functioning. Findings: During a review of Resident 15's admission Record (AR), the AR indicated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement its antibiotic (medicines that fight bacterial infections) stewardship program (facility protocols for managing infections) for one of three sampled residents (Resident 11) who was prescribed Bactrim (a common prescription antibiotic used to treat various bacterial infections) DS (double strength) for suspected urinary tract infection (UTI- an infection in the bladder/urinary tract) by failing of the Infection Prevention Nurse (IPN) tracked the physician' order on 4/4/2026 for Resident 11's urine specimen collection, confirmed that the specimen was sent to laboratory, and followed up on lab results for urinalysis (UA- a test of urine), culture and sensitivity (C&S- the standard test for revealing the causative microorganism for a UTI) in a timely manner to ensure appropriate antibiotic treatment. This deficient practice had a potential for Resident 11 to increase the risk of unnecessary antibiotic use, and a potential to develop multidrug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of eight sampled residents (Resident 122 and Resident 155) were able to utilize their call light. This failure had the potential to affect the residents' ability to request assistance when needed. Fingins: 1. During a review of Resident 122'sFace Sheet, the Face Sheet indicated the resident was admitted on [DATE], with the diagnosis that include metabolic encephalopathy (a sudden or gradual decline in brains function caused by chemical, metabolic or organ problem), epilepsy (a chronic brain disorder characterized by recurring, unprovoked seizures caused by sudden, abnormal electrical activity) and transient ischemic attack (a temporary blockage of blood flow to the brain, causing stroke like symptoms). During a review of Resident 122's Minimum Data Set (MDS- standardized, comprehensive assessment form used to record a resident's physical, mental, and social health status) dated 3/3/2025, the MDS indicated the resident has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a care plan was developed and implemented for one of two sampled residents (Resident 1) who was at risk for falls. This deficient practice had the potential to place Resident 1 at risk for fall and injury from a fall. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), left leg below knee amputation (BKA-surgical removal of the portion of the leg below the knee), dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 3/3/2026, indicated a brief interview for mental status (BIMS) of 15 cognitive (the ability to process thoughts and emotions) intact. MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a resident centered care plan with specific interventions for one of three sampled residents (Resident 1) to address behaviors of wandering into other resident' rooms. This deficient practice had the potential to compromise the safety, privacy and dignity of other residents and increased the risk for resident - to resident altercations and psychosocial distress. During a review of Resident 1's admission Record (AR), the AR indicated the resident was originally admitted to the facility on [DATE], with a diagnosis of dementia (condition that causes problems with memory, thinking, and decision - making that are severe enough to affect daily life) with behavioral disturbance, anxiety disorder ( a condition where a person feels excessive worry, fear, or nervousness that doesn't' go away and interferes with daily life) , vascular dementia (parts of the brain don't get enough oxygen and nutrients because of strokes or damaged blood vessels) , and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement enhanced barrier precautions (EBP, extra protective steps staff use during hands- on care to prevent the spread of germs) as ordered by Physician on 11/18/2025 for one out of three sampled residents ( Resident 3). This deficient practice of not implementing physician's orders had the potential to result in the spread of infectious bacteria or other disease - causing organisms to other residents and staff, development of healthcare - associated infections, worsening of existing wounds, sepsis, and possible hospitalization. During a review of Resident 3's admission Record(AR), the AR indicated the resident was readmitted to the facility on [DATE] with diagnoses of but limited to a Urinary Tract infection ( UTI - infection in the bladder) , Pneumonia( infection of the lungs) , and sepsis( life -threatening condition that happens when the body's reaction to an infection spread through the bloodstream damaging organs. It can cause…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's infection prevention and control program (IPCP) for four of four sampled residents (Residents 1, 2, 3, and 4) by failing to: 1.Initiate and monitor a Line List (a tool used for data collection and systemic case tracking and surveillance during outbreaks) for residents and staff suspected of having scabies on 2/4/26 2. Maintain an updated infection surveillance log to track and monitor infections among residents and staff to detect a potential scabies (a contagious skin infestation by mites causing intense itching and rash) outbreak on 10/21/25 when Resident 1 was suspected of having scabies and treated with Permethrin cream (Elimite - a medicated cream used to treat scabies), and again on 2/5/26 when Residents 1, 2, 3, and 4 were suspected of having scabies and treated with Permethrin cream in accordance with the facility's P&P for IPCP). 3. Perform a skin scrape test to rule out scabies prior to prophylactically…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-03 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the facility's Policy and Procedure (P&P) for Administering Medications and Documentation of Medication Administration for three of five sampled residents (Resident 2, 3, and 4) by failing to:Administer ordered medications within one hour before or one hour after the physician's ordered time.Document medications after, and not prior to medication administration. This deficient practice resulted in the delay of medication administration for Resident 2, 3, and 4, and had the potential for residents' health to be compromised.Findings: During a review of Resident 4's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with a diagnosis of Alcoholic Cirrhosis of liver (when alcohol scars the liver causing permanent damage) with Ascites (fluid buildup) and diabetes(the body has trouble controlling blood sugar levels). During a review of Resident 4's History and Physical (H&P) dated 5/12/2025, the H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and a hazard free, safe and secure environment for three (3) of three sampled residents' (Resident 1, 2, and 3) at risks of falling by failing to: 1.Ensure that Resident 1 with unsteady gait was monitored and not left unsupervised while in the bathroom. 2. Ensure that Resident 2's bed was kept in lowest position for risks for fall. 3. Ensure Resident 3's call light was always within reach and was monitored by other staff while Certified Nursing Assistant (CNA) 1 was on break. As a result, Resident 1 sustained a four (4) centimeter (cm- a unit of measurement of length) hematoma (blood in the tissues) on right forehead, transferred to GACH 1 and was diagnosed with left non-traumatic intracranial hemorrhage (ICH- brain bleeding) due to a fall on 10/29/2025. These deficient practices also had potential to place Residents 2 and 3 at risk for falls that could result in serious injuries. 1. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the necessary care and services to ensure one of three sampled residents (Resident 3), who was unable to carry out activities of daily living (ADLs), was assessed and changed timely for wet and soiled incontinence brief (an undergarment used when one has no control bladder and bowel) as indicated in the resident's care plan. Resident 3 was observed with soiled incontinence brief with urine and feces at 2 PM, Certified nurse assistant (CNA) 1 explained Resident 3 was last checked for incontinence at 8 a.m. on 12/30/2025. This deficient practice resulted in Resident 3 developed skin irritation and had the potential for skin breakdown and urinary tract infection (an inflammation in the bladder/ urinary tract). During a review of Resident 3's admission Record (AR), the AR indicated that Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including hemiplegia (complete paralysis or no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one of one sampled resident (Resident 1), who was assessed as self-responsible and capable of making decisions was accurately documented in the medical record. Resident 1's discharge to the facility was incorrectly recorded as leaving against medical advice (AMA- defined as those residents who chose to leave before the treating physician determined it was medically safe or appropriate), on 12/22/2025. Resident 1's records did not indicate the basis of the discharge, in accordance with the facility's policy and procedure (P&P) titled Transfer of Discharge Documentation and Transfer or Discharge, preparing a Resident for. This failure resulted in violating Resident 1's rights and was involuntarily discharged from the facility on 12/22/2025. Resident 1 had been reported missing on 12/20/2025 after failing to arrive for a scheduled dialysis appointment on 12/20/2025. On 12/31/2025, Resident 1 was found by a security guard from a local hotel and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to develop and implement resident centered care plan interventions and interdisciplinary team involvement for one of two sampled residents (Resident 1), who had a behavior and history of leaving the facility without permission and failing to return from out on pass, in accordance with the physician's order. The facility did not initiate behavioral interventions, or document strategies to address repeated non-compliance and unsafe behaviors of leaving facility without permission. Resident 1 left the facility without permission on 12/16/25 with no documented evidence of Resident 1's status when he came back to the facility. Resident 1 left the facility after being dropped off to the Dialysis center on 12/20/25 and did not come back to the facility until 12/31/25. Resident 1 was transferred to a general acute care hospital (GACH) for evaluation on 12/31/25 and readmitted back to the facility on 1/3/26 and received dialysis treatments at the GACH. These…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure infection prevention and practices were implemented for three of three sampled residents (Resident 1, 2, and 3) in accordance to the facility ' s Policy and Procedure (P&P) titled Infection Prevention and Control Program, by failing to: 1. Ensure Resident 1 was immediately placed on isolation (the separation of a patient from others to prevent the spread of infections or to protect them from potential harm due to their own vulnerabilities) after the physician ordered Resident 1 to be transferred to the General Acute Care Hospital (GACH) for a diagnosis of impetigo (a contagious skin infection). 2. Ensure Resident 2 and Resident 3 were placed on isolation after being exposed to Resident 1. 3. Ensure signage was posted outside of Resident 1, Resident 2, and Resident 3 ' s room to alert facility staff and visitors on the specific personal protective equipment (PPEequipment worn to minimize exposure to hazards that cause serious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement the facility's Infection Prevention and Control Program (IPCP) for 27 of 129 residents (Residents 1 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, and 30) when: 1. The facility failed to initiate surveillance tracking and interventions for the 26 affected residents when the Local Health Officer's Public Health Nurse (PHN 1) informed the facility's Director of Nursing (DON) on 3/27/2025 that Resident 1 tested positive for Carbapenem-Resistant Acinetobacter baumannii (CRAB) Tier 2 (an antibiotic resistant, communicable rare disease) right leg wound. 2. The facility failed to notify Resident 1's Primary Medical Doctor (PMD) 1 that Resident 1 had a positive right leg wound culture (CRAB) Tier 2. 3. The facility failed to notify and coordinate with the attending physicians of Residents 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, and 30 that PHN 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-28 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse (food waste, scraps) properly by not having a lid on one of four metal dumpsters (large trash container designed to be emptied into a truck) which was overflowing with boxes, and garbage area with food waste on the ground and littered with rubbish such as dirty crates, broken chairs, broken carts, broken shelves, etc. This deficient practice had a potential to attract insects and harbor pests, attract birds, flies, insects, pest, rodents, which could spread infection to residents and staffs in the facility. Findings: During a concurrent observation and interview on 2/25/2024 at 8AM with the Director of Nurses (DON) in the facility ' s ' garbage area, observed one of four metal dumpsters without a lid and was overflowing with boxes, and the garbage area with food waste on the ground and littered with rubbish such as dirty crates, broken chairs, broken carts, broken shelves, etc . DON stated, she was not aware that one of the bins did not have a lid, she would immediately talk to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accommodate the needs of one out of four sampled residents (Resident 31) by ensuring the resident's call light (a device used to alert staff to the resident's room) was within their reach (within arm's reach) as indicated in the resident's plan of care. This deficient practice had the potential for Resident 31 not to receive or receive delayed care and services that could result in accidents and falls. Findings: During a review of Resident 31's admission Record indicated the resident was admitted on [DATE] with diagnoses that included difficulty in walking, muscle weakness, and diabetes type 2 (ability to process thoughts). During a review of Resident 31's History and Physical (H&P), dated 12/15/2025, indicated the resident does not have the capacity to understand and make decisions. During a review of Resident 31's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 1/29/2025, indicated the resident has no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow up a Preadmission Screening and Resident Review (PASRR - a federally required screening for mental health; PASRR Level I identify suspected mental illness, intellectual/developmental disability, or related condition; Level II screening determines if the individual would benefit from specialized mental health services) evaluation for one of three sampled residents (Residents 10) who was assessed as having a positive level I screening on 11/15/2023, that indicated a level II mental health screening. This failure had the potential to result in Resident 10 not to receive care and services in the most integrated setting appropriate to his mental needs, which can negatively affect his quality of life. Findings: During a review of Resident 10's admission Record, indicated the facility originally admitted Resident 10 on 5/21/2021 and readmitted on [DATE] with diagnoses that included psychotic disorder (a collection of symptoms that affect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update and implement a resident centered care plan for one of three residents (Resident 29) who was admitted to the facility with pressure developed a left upper buttock Stage 1 pressure injury (an intact skin with non-blanchable redness [meaning the area doesn't turn white when pressed] that developed due to prolonged unrelieved pressure and friction). This deficiency practice had the potential to result in the development of new and worsened pressure injury for Residents Findings: A review of Resident 29's admission Record (AR), the AR indicated Resident 29 was readmitted to the facility on [DATE], with diagnoses that included quadriplegia (a condition that causes a person to lose all ability to move all part of the body) and contracture (when muscle shorten causing a deformity) of the lower right and left leg. A review of Resident 29's History and Physical Examination (HPE, a comprehensive physician's note regarding the assessment of the Patient's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of three sampled residents (Resident 11) care plan was revised and updated according to the residents current plan of care for the use of Febuxostat (an oral medication used to control gout [a disease that causes inflammation of the joints that causes pain and swelling]). This deficient practice had the potential for facility staff to not monitor the effectiveness or ineffectiveness of Resident 11's health status. Findings: A review of Resident 11's admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included gout, low back pain, and spinal stenosis (a condition where the spinal canal, the bony tunnel that contains the spinal cord and nerve roots, becomes narrowed, often causing pain, numbness, and weakness). A review of Resident 11's History and Physical (H&P), dated 12/31/2024, indicated the resident had the capacity to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a communication tool or device that translate to a language the resident could understand for one of three residents (Resident 28) who does not speak the formal language in the facility. This deficient practice prevented Resident 28 from communicating with the staff the necessary needs that could delay in the resident receiving appropriate care/treatment the resident needed. Finding: A review of Resident 28 ' s admission Record (AR), the AR indicated Resident 28 was readmitted to the facility on [DATE], with diagnoses that included dementia (mental decline that affects memory and thinking) and Alzheimer ' s disease (brain disorder that slowly destroys memory and thinking). AR indicated Resident 28 primary language was listed as other than the formal language in the facility. A review of Resident 28's History and Physical Examination (HPE, a comprehensive physician ' s note regarding the assessment of the Patient ' s health status)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide necessary care and services to residents who was dependent with the staff to carry out activities of daily living (ADL) for one of one sampled resident (Resident 10) who had communication problems related to slurred (speech are weak or are hard to control) and was at risk for fall by not ensuring Resident 10 ' s call light was within reach to be used to communicate needs with the staffs. This deficient practice had the potential for Resident 10 not to receive the necessary care and treatments timely especially in an event of emergency. Findings: During a review of Resident 10's admission Record, indicated the facility originally admitted Resident 10 on 5/21/2021 and readmitted on [DATE] with diagnoses that included spastic quadriplegic cerebral palsy (four limbs (arms and legs) are affected by muscle stiffness and tightness, causing difficulty with movement), contracture (a shortening of muscles, tendons, skin, and nearby soft…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 9 and Resident 29), received care to prevent the development of pressure injuries (PI, areas of skin and underlying tissue damage caused by prolonged pressure) in accordance with the facility's policy and procedure and care plans by failing to ensure: 1. Resident 9, who had a history of PI and was on a low air loss mattress (LAL- mattress designed to prevent and treat pressure sore [a skin breakdown due to unrelieved pressure and friction to the skin]), had the LAL correctly set at Resident 9's current weight as indicated in the manufacturer ' s guidelines to prevent and/or minimize skin pressure on the bony prominences of the body. 2. Resident 29, who was admitted to the facility without pressure injury does not developed a Stage 1 PI at the left upper buttock on 2/21/2025 and preogressed to Stage 2 PI (an open wound that extends to the bottom layer of the skin) in two days 2/23/25 As a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two out of four sampled residents (Residents 116 and 69) received oxygen treatment as defined in the facility ' s policy and procedures when: 1. Resident 116's nasal cannula (a thin plastic tube that is placed in the nostril) was observed on the floor, and not on the resident's nostril. 2. Resident 69 was administered oxygen without a physician's order. This deficient practice had the potential to place Resident 116 at risk for inadequate oxygenation that could lead to (a serious medical condition where the lungs are unable to adequately exchange oxygen and carbon dioxide in the blood) and for Resident 69 to receive excessive oxygen which could result in oxygen toxicity (develop toxins in the body and result in lung damage due breathing in too much oxygen). Findings: 1 A review of Resident 116 ' s admission Record indicated the resident was admitted on [DATE] with diagnoses that included pneumonia (an infection/inflammation in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement its policy and procedure on Transmitting Medication Orders by failing to reorder a scheduled medication (Finasteride oral tablet, a drug to treat an enlarged prostate [a condition where the prostate gland grows larger than normal]) in a timely manner for one of three sampled residents (Resident 15). As a result, Resident 15 did not receive Finasteride 5 milligrams (mg- metric unit of measurement, used for medication dosage and/or amount) during a medication pass observation because the medicine was not available in the medication cart. This deficient practice had the potential to result in complications related to enlarged prostate such as difficulty with urination and worsen the health condition of the resident. Findings: A review of Resident 15 ' s admission Record indicated that the facility initially admitted the resident on 11/10/2022 and readmitted the resident on 9/23/2024 with diagnoses that included benign prostatic hyperplasia (BPH) without lower urinary tract symptoms (a non-cancerous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure on charting and documentation by failing to ensure that the resident has signed the POLST (Physician ' s Orders for Life-Sustaining Treatment, a portable medical order form that documents a patient's preferences for end-of-life care) for two of ten sampled residents (Resident 24 and Resident 179) before placing it in the resident ' s chart. This deficient practice can lead to misdiagnoses, inappropriate treatment, and gaps in patient care that could result to adverse health outcomes. Findings: A review of Resident 24's admission Record indicated that the facility initially admitted Resident 24 on [DATE] and readmitted the resident on [DATE] with diagnoses that included peripheral vascular disease (PVD- a slow progressive narrowing of the blood flow to the arms and legs). A review of Resident 24's Minimum Data Set (MDS - a resident assessment tool), dated [DATE], indicated that Resident 24 ' s cognition (mental action…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to maintain a safe, sanitary and clean homelike environment by ensuring 2 of 2 bathrooms observed (Bathroom [ROOM NUMBER] and Bathroom [ROOM NUMBER]) did not have paint bubbling and peeling off the wall behind the sink and the bathroom sink had no light brown discoloration on grout sealer around sink and a white residue around faucet head. This deficient practice had the potential for the residents to be at risk for the spread of infection. Findings: During an observation on 2/27/2025 at 9:31AM at facility Bathroom [ROOM NUMBER] ' s wall paint was bubbling and peeling off on the back of water faucet. There was a light brown discoloration on grout sealer around sink and a white residue around faucet head. During an observation on 2/27/2025 at 9:39AM at facility Bathroom [ROOM NUMBER] ' s the wall paint was bubbling and peeling off on the back of water faucet, grout sealer was peeling off and there was white residue around the faucet head. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receives adequate supervision to prevent accidents for two of two sampled residents out of 16 smokers (Residents 104 and 79) in accordance with the acility ' s smoking policy and facility document titled smoking/vaping risk evaluation, who were observed with a cigarette lighter in their possession. This deficient practice had the potential to cause a fire or accidents especially in a facility that uses oxygen, which can negatively affect the life and safety of residents and staff. Findings: 1. A review of Resident 104 ' s admission record indicated the resident was admitted to the facility on [DATE] with diagnoses that included hemiplegia (hemiplegia is paralysis on one side of the body) and (hemiparesis is weakness on one side of the body) following cerebral infarction (blockage of blood flow to the brain) affecting right dominant side and left non- dominant side, diabetes (lifelong condition that causes a person's blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the resident ' s representative (RR) a change of condition for one (1) of three (3) sampled residents (Resident 1) by failing to notify the RR Resident 1 ' s diabetic ulcer by not implementing the facility ' s policy & procedure (P&P) titled, change in a Resident ' s Condition or Status, revised May 2017. The P&P statement indicated Our facility shall promptly notify the resident, his or her attending physician, and representative (sponsor) of changes in the resident ' s medical/mental condition and/or status (e.g. changes in level of care). This deficient practice had violated the RR ' s right to be informed of Resident 1 ' s change of medical condition that led to RR not able to request medical treatment and care for Resident 1, to prevent further worsening of the condition that can potentially lead to serious condition such as amputation. Findings: During a review of Resident 1 ' s admission Record (AR), the AR indicated the facility admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a person-centered care plan (a treatment plan that focuses on the needs and preferences of a patient or individual) for one (1) of three (3) sampled residents (Resident 1). Resident 1 did not have a resident specific care plan for Prevalon boots (a cushioned bottom that floats the heel off the surface of the mattress, helping to reduce pressure), and the care plan did not include interventions on how to maintain the Prevalon boots. These deficient practices were lack of individualized focused quality care that provided to Resident 1 and had the potential to lead to worsening or irreversible of condition. Findings: During a review of Resident 1 ' s admission Record (AR), the AR indicated the facility admitted the resident on 6/1/2017 and re-admitted on [DATE], with diagnoses including encephalopathy (a disease, disorder, or damage that affects the brain ' s structure or function), quadriplegia (paralysis from the neck down, including legs, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedures for one of four sampled residents (Resident 1), who is dependent on Dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly. It often involves diverting blood to a machine to be cleaned) by failing to: 1. Develop and implement a comprehensive person-centered care plan when Resident 1 repeatedly refused prescribed scheduled medications, vitamins, and supplements. 2. Ensure Resident 1 ' s responsible party (RP 1) was informed about Resident 1 repeatedly refusing prescribed medications, vitamins, and supplement; and communicate the resident ' s status to the Dialysis center. These deficiencies resulted in Resident 1's admission to the Generalized Acute Care Hospital (GACH) on 10/23/2024 due to weakness and abnormal laboratory values that included a hemoglobin level of 5.6 Range (12.0-15.1 G/dL)). Findings: During a review of Resident 1's Face Sheet (admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-04 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to serve therapeutic pureed textured diet (food that have a soft, pudding-like consistency as prescribed by the physician) in accordance with resident's plan of care and preference for one of three sampled residents (Resident 1). Resident 1 had a tooth extraction of the lower gums 8/19/2024 that resulted in soreness of the gums verbalized to the staffs to be served a pureed textured diet (two days from the day of tooth extraction), but the facility continued to serve Resident 1 regular textured diet (food that does not require modification). This deficient practice resulted in Resident 1 ' s frustration of being served regular textured diet and refusal to eat meal due to discomfort which could result in weight loss and decline in overall health of the resident. Finding: A review of the admission record indicated Resident 1 was originally admitted to the facility on [DATE], and readmitted [DATE], with diagnoses that included congestive heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the nursing staff did not revise the diabetes mellitus (a disease occurs when a person ' s blood sugar is too high) care plan for one of three sampled residents (Resident 1) by: 1. Not addressing Resident 1 ' s new order for longterm acting insulin- Lantus (medication to lower blood sugar) dated 6/11/24 in the current active care plan. These deficient practices had the potential for the residents to not receive appropriate care treatment and/or services. Findings: A review of Resident 1's Face Sheet indicated the facility readmitted Resident 1 on 8/3/2023 with diagnoses that included cerebral vascular accident/stroke (blood flow to the brain has stopped from blockage or bleeding) and diabetes mellitus (high blood sugar). A review of Resident 1's History and Physical dated 11/13/2023, indicated R1 had a fluctuating capacity to understand and make decision. A review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 4/8/2024, indicated Resident 1's cognition (ability to think and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to meet professional standards of quality for one of three sample residents (Resident 1) by: 1. Not ensuring to notify the physician for a medication alert for Lantus (medication to lower blood sugar) daily dose was below the usual dose on 6/11/2024 for Resident 1. 2. Not ensuring Resident 1 endocrinology consult was ordered on 6/6/2024 for an elevated hemoglobin A1C (blood test that measures blood sugar levels that helps diagnose diabetes (a disease occurs when a person ' s blood sugar is too high)) on 6/5/2024. These deficient practices had the potential to result in Resident 1 having an unintended complication related to the management of high blood sugar such as diabetic ketoacidosis (complication from high blood sugar levels) which can lead to coma or death. Findings: A review of Resident 1's Face Sheet indicated the facility readmitted Resident 1 on 8/3/2023 with diagnoses that included cerebral vascular accident/stroke (blood flow to the brain has stopped from blockage or bleeding) and diabetes mellitus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-25 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide social services for one out of three sampled residents (Resident 1) by failing to follow up on the physician's order for endocrinology consult for an elevated hemoglobin A1C (blood test that measures blood sugar levels that helps diagnose diabetes (a disease occurs when a person ' s blood sugar is too high) on 6/5/2024. This deficient practice had the potential for delay in the delivery of care and services. Findings: A review of Resident 1's Face Sheet indicated the facility readmitted Resident 1 on 8/3/2023 with diagnoses that included cerebral vascular accident/stroke (blood flow to the brain has stopped from blockage or bleeding) and diabetes mellitus (high blood sugar). A review of Resident 1's History and Physical dated 11/13/2023, indicated Resident 1 had a fluctuating capacity to understand and make decision. A review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 4/8/2024, indicated Resident 1 cognition (ability to think and reasonably) was intact. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-13 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to respond to the grievance (an official statement of a complaint over something believed to be wrong or unfair) for one of three residents (Resident 2) when Resident 2 verbalized to facility staff of wanting to file a grievance. This failure resulted in Resident 2's grievance not being addressed. Findings: A review of Resident 2's admission Record indicated the resident was originally admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included diabetes mellitus type 2 (DM, a chronic disease that result in high blood sugar levels in the blood) and ileus (a condition in which the bowel does not work correctly and cannot push food and waste out of the body ). A review of Resident 2's History and Physical (H&P), dated 3/16/2024, indicated Resident 2 did not have the capacity to understand or make needs known. The H&P indicated Resident 2 had a very distended abdomen and still had bloating at the time of assessment. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-13 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor the behavior for one of three residents (Resident 1) for the use of Trileptal (medication for convulsions) Oral Tablet 150 mg for Resident 1's behavior of hitting staff and throwing objects. As a result of the failure, Resident 1's behavior was not monitored for effectiveness of the prescribed medication, placing Resident 1 at risk for an unnecessary medication. Findings: A review of Resident 1's admission Record indicated Resident 1 was originally admitted to the facility on [DATE], readmitted on [DATE], with diagnoses that included schizophrenia (a severe mental condition in which thought, and emotions are so affected that contact is lost with external reality) and bipolar disorder (mental illness that causes unusual shifts in mood from extreme happiness to extreme sadness and vice-versa). A review of Resident 1's History and Physical (H&P), dated 5/7/2024, indicated Resident 1 did not have the capacity to make decisions or make needs known.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to immediately contact and communicate with the attending physician/practitioner regarding any significant changes in the resident ' s status that may impact the dialysis portion of the care plan for one of two sampled residents (Resident 1), who required dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly) treatments. The facility ' s licensed nurse failed to notify Physician 1 on 4/13/2024 after Resident 1 missed his dialysis treatment due to transportation issues. In addition, the facility failed to promptly inform Physician 1 the second time, Resident 1 missed the second dialysis treatment rescheduled on 4/16/2024. Licensed Vocational Nurse (LVN) 1 notified Physician 1 on 4/17/2024 at 1 am. In addition, the facility staff did not inform resident ' s emergency contact (Family 1) of the missed dialysis treatments promptly as indicated in the facility policy and procedure on Change in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the resident ' s needs related to dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly) treatments for one of two sampled residents (Resident 1), who was to receive scheduled dialysis treatments, as ordered by the physician. The facility failed to arrange services to transport Resident 1 to and from the off-site certified dialysis facility (an entity that provides outpatient maintenance dialysis services) for dialysis treatments on 4/13/2024 and 4/16/2024. As a result, Resident 1 missed two dialysis treatments scheduled on 4/13/24 and 4/16/2024. In addition, Resident 1 was transferred to the General Acute Care Hospital (GACH) Emergency Department (ED) for weakness and lethargy. GACH 1 ED report dated 4/17/24 indicated Resident 1 was at risk for central nervous system [brain and spinal cord (a long, tube-like band of tissue that connects the brain to the lower back),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that all allegations of abuse are reported immediately but no later than two hours if the alleged violation involves abuse, to the local, state, and federal agencies, in accordance with the facility ' s policy and procedure on Abuse Investigation and Reporting for one of two sampled residents (Resident 1). Speech Therapist (ST) 1 found Resident 1 tied by a whitesheet around the wheelchair by Certified Nursing Assistant (CNA) 1 on 4/11/24 at 6 PM. The facility abuse coordinator was made aware of the incident on 4/12/24 at 9 AM and the facility reported to the California Department of Public Health (CDPH) on 4/12/24 at 11:41 AM (18 hours). This deficient practice put Resident 1 the potential to suffer further abuse, including other residents assigned to CNA 1. Findings: A review of Resident 1 ' s admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included pneumonia (an infection of one or both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure to ensure that only persons licensed or permitted by the state to prepare, administer, and document the administration of medications may administer medications for one of two sampled residents. Licensed Vocational Nurse (LVN) 2 delegated CNA 1 to administer medications (atorvastatin, melatonin, propranolol, senna, trazodone hydrochloride, and divalproex sodium) to Resident 1 on 4/11/2024. This deficient practice put Resident 1 at risk for harm due to lack of qualified staff ' s supervision of adverse reaction after medication administration. Findings: A review of Resident 1 ' s admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included pneumonia (an infection of one or both lungs), anxiety (feeling of fear, dread, and uneasiness), depression (mood disorder that causes a persistent feeling of sadness) and bipolar disorder (mental illness that causes unusual shifts in mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from abuse for one of four sampled resident (Resident 2) when Resident 1 threw a cup of coffee at Resident 2 on 2/15/24 and the facility did not investigate the incident. Resident 1 and Resident 2 where then involved in another resident-to-resident altercation on 3/16/24 when Resident 1 punched Resident 2 on the right arm. This deficient practice had the potential for Resident 1 to suffer negative psychosocial outcome such as anger, fear, anxiety, or loss of self-esteem. Findings: A review of Resident 1 ' s admission Record indicated the resident was originally admitted to the facility on [DATE] with diagnoses that included schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves) and encephalopathy (damage or disease that affects the brain). A review of Resident 1 ' s History and Physical (H&P), dated 4/13/23, indicated the resident did not have the capacity to make decisions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of resident abuse for one of two sampled residents (Resident 1) to the California Department of Public Health (CDPH) Licensing and Certification, within two hours by telephone and written report, in accordance with the facility ' s policy and procedure titled Abuse – Reporting and Investigations. This failure had the potential for Resident 1 to be at risk for further abuse and resulted in the facility under reporting allegations of abuse. Findings: A review of Resident 1 ' s admission Record indicated the resident was originally admitted to the facility on [DATE] with diagnoses that included schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves) and encephalopathy (damage or disease that affects the brain). A review of Resident 1 ' s History and Physical (H&P), dated 4/13/23, indicated the resident did not have the capacity to make decisions or make needs known. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure residents who are at risk for skin breakdown and pressure injuries receives treatment and services to prevent skin breakdown for two of_three___ (Resident 114 and Resident 16) sampled residents by failing to: 1. Use correct settings for Resident 114 ' s low air loss mattress (LALM; air filled mattress used to relieve pressure). 2. Reposition Resident 16 every two hours as indicated in the resident ' s care plan. These deficient practices had the potential to result in the decline in Resident 16 and 114 ' s skin integrity. Findings: 1. A review of Resident 114 ' s admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included pressure ulcer (injury to skin an underlying tissue resulting from prolonged pressure on the skin) of the right and left buttock, morbid (severe) obesity (excessive fat), and abnormalities of gait (walking) and mobility. A review of Resident 114 ' s History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards of food service safety for residents in the facility by failing to label and date food in the refrigerator. This deficient practice had the potential to place residents at risk for developing food borne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea and fever and can lead to other serious medical complications and hospitalization. Findings: During an observation, on 02/20/2024, at 08:51 AM, in the presence of the Dietary Service Supervisor, there were several open items in the walk-in refrigerator without label and no expiration date. Those Items were: Jell- o dated 2/19/24, no use by date. Cut watermelon dated 2/20/24, no use by date. Cheese dated 2/20/24, no use by date. Yogurt and fruit plate dated 2/20/24, no use by date. Salad plate dated 2/20/24, no use by date. Orange Juice dated 2/20/24, no use by date Milk dated 2/20/24, no use by date. During the concurrent observation and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodations for resident needs and preferences for one (1) of five (5) sampled residents (Residents 20) by failing to ensure the call light was withing reach. The deficient practice resulted in the resident delays in care and not receiving assistance with activities of daily living (ADLs). Findings, A review of Resident 20's admission Record indicated the resident was originally admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses that included complete traumatic amputation (surgically cut-off) of left hand at wrist level and history of malignant neoplasm of brain (a fast-growing cancer that spreads to other areas of the brain and spine). A review of Resident 20 ' s the Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated 12/13/23, indicated Resident 20 had intact cognitive (mental action or process of acquiring knowledge and understanding) for daily decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to make prompt efforts to file, resolve a resident ' s representative ' s (Family [FAM] 1) grievance and keep FAM 1 appropriately apprised of progress toward resolution for one of two sampled resident ' s missing personal belongings (Resident 29). This deficient practice violated the resident's right to have his representative ' s concern addressed. Findings: A review of Resident 29 ' s admission Record, dated 2/23/2024, indicated the facility originally admitted the resident on 6/1/2017, and readmitted the resident on 8/19/2023 with diagnoses that included hemiplegia (inability to move one-sided muscle or weakness) and hemiparesis (weakness or the inability to move on one side of the body) epilepsy (a disorder of the brain characterized by repeated seizures) and functional quadriplegia (complete inability to move due to severe disability or frailty, not due to spinal cord damage or stroke). A review of Resident 29 ' s Minimum Data Sheet (MDS, a standard assessment tool that measures health status), dated 2/1/2024, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect a resident ' s rights to be free from misappropriation of property (the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident ' s consent) for one of two sampled residents (Resident 29) by disposing Resident 29 ' s television (TV) without the resident ' s or Resident 29 ' s family member ' s (FAM 1) consent, in accordance with the facility ' s policy and procedure on Personal Property and Investigating Incidents of Theft and/or Misappropriation of Resident Property. This deficient practice violated Resident 29 ' s rights to decide what to do to his personal belongings which included a TV brought to the facility. Findings: A review of Resident 29 ' s admission Record, dated 2/23/2024, indicated the facility originally admitted the resident on 6/1/2017, and readmitted the resident on 8/19/2023, with diagnoses that included hemiplegia (inability to move one-sided muscle or weakness) and hemiparesis (weakness or the inability to move on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to report one of one sampled resident (Resident 97)allegation of abuse within 2 hours. This deficient practice resulted in the facility under reporting allegations of abuse and had the potential to result in the decline in Resident 97 ' s emotional and psychosocial status. Findings: A review of Resident 97 ' s admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included depression. A review of Resident 97 ' s Minimum Data Set (MDS; a care assessment and screening tool) dated 4/14/23, indicated Resident 97 had no cognitive impairment (when a person has trouble remaining, learning new things, concentrating, or making decisions that affect their everyday life), and has no behavioral issues. A review of Resident 118s admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included end stage renal disease (when a person ' s kidneys permanently stop functioning). A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a care plan for one of two sampled residents (Resident 131) with food allergy. This deficient practice resulted in the facility served Resident 131 with food allergy on 2/18/2024, which placed Resident 131 at risk for allergic reactions that can cause death. Findings: A review of Resident 131 ' s admission Record indicated the facility admitted the resident on 1/24/2024, with diagnoses that included osteomyelitis (inflammation or swelling that occurs in the bone), type 2 diabetes mellitus (a disease that occurs when blood sugar level is too high) with foot ulcer (open sore or wound) and diabetic peripheral angiopathy (damage to cells in the blood vessels caused by high levels of sugar). A review of Resident 131 ' s Minimum Data Set (MDS, a standard assessment tool that measures health status), dated 2/11/2024, indicated Resident 131 was cognitively intact, independent (resident competes the activity by themselves with no assistance from a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to develop a care plan for one of three sampled resident ' s (Resident 114) low air loss mattress (LALM; air filled mattress used to relieve pressure). This deficient practice had the potential to result in the decline of Resident 114 ' s skin integrity. Findings: A review of Resident 114 ' s admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included pressure ulcer (injury to skin and underlying tissue resulting from prolonged pressure to skin) of the right and left buttock, morbid (severe) obesity (excessive body fat), and abnormalities of gait (walking) and mobility. A review of Resident 114 ' s History and Physical Examination dated 10/31/23, indicated that Resident 1 had the capacity to understand and make decisions. A review of Resident 114 ' s Weight Summary dated 10/9/23, indicated Resident 114 ' s weight was 342 lbs. A review of Resident 114 ' s Order Recap Report dated 1/1/24 to 2/29/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 1) for the activities of daily living care area was provided care and services to maintain good grooming and personal hygiene. This deficient practice had the potential to result in a negative impact on Resident 1's quality of life and self-esteem. Findings: A review of the admission record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with sepsis (infection of the blood), type 2 diabetes mellitus (a disease that occurs when the blood sugar is too high), and quadriplegia (a form of paralysis that affects all four limbs). A review of Resident 1's Minimum Data Set (MDS - a comprehensive standardized assessment and screening tool), dated 12/1/23, indicated Resident 1's was cognitively (a mental process of acquiring knowledge and understanding) intact. The MDS indicated Resident 1 required total dependence (full staff performance) on staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide medically related social services (means services provided by the facility ' s staff to assist residents in attaining or maintaining their mental and psychosocial health) by failing to arrange for resident ' s communication needs through the resident ' s primary method of communication for one of twenty- nine sampled resident (Resident 74). This failure had the potential for Resident 74 feel frustrated (the feeling of irritability or anger because of the inability to achieve something) communicating with staff and visitors which could negatively affect Resident 74 ' s quality of life and quality of care. Findings: A review of Resident 74 ' s admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included malignant neoplasm of prostate (prostate cancer), legal blindness, deaf nonspeaking, depression (mood disorder that causes a persistent feeling of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services to prevent consequences of medication-related adverse events for one (1) of seven (7) sampled residents (Resident 57) by failing to administer metformin (medication order to control blood sugar) with food per physician's order. This deficient practice had the potential to result in Resident 57 experiencing stomach or bowel side effects such as nausea, bloating, or diarrhea. Findings: A review of Resident 57's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included type two diabetes (a disease that affect how the body uses blood sugar) and hyperlipidemia (a condition in which there are high levels of fat particles [lipids] in the blood). A review of Resident 57's Minimum Data Set (MDS, comprehensive standardized assessment and screening tool) dated 1/4/24 indicated resident cognitive skill (mental action or process of acquiring knowledge and understanding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure safe provision of pharmaceutical services by failing to ensure the intramuscular injection (IM- medication administered into a muscle) emergency kit (E-Kit- secured container containing medications which are used for either immediate administration to residents or in an emergency situation.) located in Station 2 was replaced before the expiration date for one (1) of three (3) E-kit per facility's policy. This deficient practice had the potential for adverse reaction in the event that the expired medications were administered to the residents. Findings: During an inspection of the medication room in Station 2 with Registered Nurse 1 (RN 1), on 2/23/24 at 10:25 AM, the IM E-Kit was observed sealed with two (2) orange plastic tags and indicated an expiration date of 10/12/23. During an interview with RN 1, on 2/23/24 at 12:32 PM, RN 1 stated the kits were inspected by the consultant pharmacist monthly for expiration dating and integrity. During an interview the with Director of Nursing (DON), on 2/23/24 at 3:56 PM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0801 — isolatedEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate oversight was provided by a qualified staff to carry out the facility ' s Food and Nutrition Services for two of two sampled residents (Residents 131 and 285) by failing to: 1. Ensure the Registered Dietitian (RD) and the Dietary Service Supervisor (DSS) correctly assess and verify food allergies and food intolerance to Resident 285. 2. Ensure the RD create a care plan that addressed fish allergy for Resident 131. 3. Ensure the RD and the DSS maintain records of residents ' food likes, dislikes and food allergies per facility ' s policy. 4. Ensure the RD conduct regular audits of the Food and Nutrition Services to ensure food safety and sanitation systems, practices and meal service requirements were in place and followed, as evidenced by no audit was done in January 2024. These deficient practices had to potential to result in non-compliance with the facility ' s policy and negatively affect overall health for residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent the spread of infection for 2 of 6 sampled residents (Residents 27 and 92) by failing to ensure: Resident 27 ' s BiPAP (a type of ventilator device that helps with breathing) tubing and mask were left hanging on the resident's bed rail uncovered with moisture inside. There was no date and time of when it was last cleaned or changed. Resident 92 ' s handheld nebulizer (HHN) (a machine to compressed air to vaporize medication) tubing set up was not dated from when it was last changed. This failure had the potential to cause and/or spread disease which can negatively affect Residents 27 and 92 ' s quality of life. Findings: 1) A review of Resident 27 ' s admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included chronic obstructive pulmonary disease (COPD-a disease that cause airflow blockage in the lungs and difficulty breathing), obstructive sleep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to ensure having a call system (allows patients to signal caregivers when they are urgently needed and allows caregivers to communicate with each other at a distance) accessible to residents while in bed, when the call light was observed on the floor for one of six sampled resident (Resident 89). This failure had the potential to result Resident 89 not getting assistance which can cause a decline in activities of daily living (ADL) and further skin breakdown. Findings: A review of Resident 89 ' s admission record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included right above the knee amputation (removing the leg from the body by cutting through both the thigh tissue and femoral bone), peripheral vascular disease (a slow and progressive circulation disorder caused by narrowing, blockage or spasms in a blood vessel), and type 2 diabetes mellitus (inadequate control of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-16 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility (SNF 1) failed to provide and document sufficient preparation to the resident to ensure a safe and orderly discharge from the facility (SNF1) to a transitional living facility (transitional housing refers to a supportive – yet temporary – type of accommodation that is meant to bridge the gap from homelessness to permanent housing) or one of one sampled resident (Resident 1), in accordance with the facility ' s policy and procedures, by failing to: 1. Provide an appropriate and safe discharge planning prior to discharge from the facility to a Transitional Living Facility on 2/1/2024. 2. Provide a Discharge Notice in advance to the Ombudsman (a person who investigates, reports on, and helps settle complaints) office, at least twenty-four (24) hours before the resident ' s discharge or transfer from the facility. These failures resulted in Resident 1 being transferred to a Transitional Living Facility (TL) 1 on 2/1/2024, not equipped to care and meet Resident 1 '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to exercise reasonable care to protect the resident from property loss or theft, by not having an accurate inventory of belongings for one of one sampled resident (Resident 1) that resulted in a missing wheelchair which had caused sadness and had the potential to negatively affect Resident 1s quality of life. Findings: A review of Resident 1s admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (COPD) (diseases that cause airflow blockage and breathing-related problems), left hemiplegia (one-sided paralysis),left hemiparesis (one-sided muscle weakness) following cerebral infarction (disrupted blood flow to the brain), and congested heart failure (heart can't pump blood well enough to meet your body's needs). A review of Resident 1s History and Physical Examination, dated 11/13/2023, indicated Resident 1 has fluctuating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care in a manner that maintained or enhanced a resident's dignity and respect in full recognition of her individuality for one (1) of three sampled residents (Resident 1). The facility staff was observed standing over Resident 1 while assisting the resident during a meal. This deficient practice had the potential to affect Resident 1's self-esteem and self-worth. Findings: During an observation on 1/09/24 at 12:29 PM, at Resident 1's room, Resident 1 was observed lying in bed. Resident 1 was sharing the room with two other residents. No sign in place for reverse isolation. A review of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included malignant neoplasm of unspecified ovary (an abnormal mass of tissue forming on the ovary with cells growing and dividing more quickly than they should), aphasia (a language disorder that affects a person's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement an individualized and comprehensive care plan for one of three sampled residents (Resident 1). Who was receiving chemotherapy treatments and had Stage 1 pressure ulcer (skin intact erythema redness) discovered on 12/13/23. This deficient practice had the potential for facility staff to not meet and address Resident 1 ' s medical, physical, mental, and psychosocial needs according to the resident ' s assessed needs, physician orders, preferences, and desired outcomes. Findings: A review of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included malignant neoplasm of unspecified ovary (an abnormal mass of tissue forming on the ovary with cells growing and dividing more quickly than they should), aphasia (a language disorder that affects a person's ability to communicate), dysphagia (difficulty swallowing). A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to assess a resident going to chemotherapy treatments outside of the facility, coordinate and address the medical and ADL (activities of daily living) needs of a resident who required moderate assistance to total dependence and was receiving chemotherapy (a drug treatment that uses powerful chemicals to kill fast-growing cells in the body, most often used to treat cancer) outside the facility, for one of three sampled residents (Resident 1). This deficient practice had the potential to negatively affect the resident ' s physical and psychosocial well-being and cause a delay in the delivery of care and services to Resident 1. In addition, Resident 1 had the potential to develop undesired complications while receiving chemotherapy treatment. Findings: During an observation on 1/09/24 at 12:29 PM, at Resident 1's room, Resident 1 was observed lying in bed. Resident 1 was sharing the room with two other residents. No sign in place for reverse isolation. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide proper skin assessment and treatment intervention for a resident who was assessed at risk for developing pressure ulcer for one of three sampled resident (Resident 1). Resident 1 had a Stage 1 pressure ulcer (skin intact erythema redness) on12/13/23, and developed to a Stage 2 pressure ulcer (partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed) on 12/27/23. In addition, the facility failed to address Resident 1 ' s incontinence needs while outside the facility during chemotherapy treatments for more than eight hours, including turning and repositioning which predisposes the resident for further skin breakdown. As a result of this deficient practice Resident 1 had the potential for further skin breakdown and worsening of the sacrococcyx pressure ulcer. Findings: A review of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility on [DATE] and readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1), was provided care and services with grooming and personal hygiene that includes bathing, showering and kept clean. The deficient practice has the potential to result in Resident 1' s to develop skin breakdown, infection and a decline in the physical and mental wellbeing. Findings: A review of Resident 1's admission Record, dated 4/1/23, indicated Resident 1 was admitted to the facility on [DATE], with diagnoses included diabetic mellitus (a condition that results in too much sugar circulating in the blood), hypertension (high blood pressure), dementia [the loss of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily life and activities], schizophrenia (a severe mental illness that causes disturbed or unusual thinking, loss of interest in life, and strong or inappropriate emotions), depression (mood disorder that causes a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-04 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient staffing to provided care and services with grooming and personal hygiene that included assistance with ADL (Activities of Daily Living) such as bathing, showering and kept clean and to ensure safety for one of three sampled residents (Resident 1). The deficient practice had resulted in Resident 1's not receiving ADL assistance timely that could result in skin breakdown or infection and a risk for resident to fall which could result in a decline in disease process. Findings: A review of Resident 1's admission Record, dated 4/1/23, indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including diabetic mellitus (a condition that results in too much sugar circulating in the blood), hypertension (high blood pressure), dementia [the loss of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily life and activities], schizophrenia (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-22 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat one of two sampled residents with dignity and respect, in accordance with the facility's policy and procedure on Quality of Life - Dignity and Resident Rights, for one of two sampled residents (Resident 1) by failing to: 1. Ensure Resident 1's personal belongings were not packed by facility staff and placed outside the facility's parking lot without Resident 1s permission. The facility attempted to discharge Resident 1 from the facility on 11/21/23 after Resident 1 left the facility to go to an appointment in the morning. Resident 1 was readmitted back to the facility on [DATE] (same day) in the evening at around ____ PM. 2. Ensure another resident (Resident 2) was not transferred to Resident 1's room when Resident 1 attempted to discharge Resident 1 on 11/21/23. Resident 1 verbalized he felt very disappointed going out of the facility for an appointment in the morning of 11/21/23 and coming back to the facility in a different room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who had severely impaired cognition (thought process) was provided with adequate supervision, in accordance with the facility ' s policy on Safety and Supervision of Residents, and the resident ' s care plan for Impaired Cognitive Function/Dementia and Physical Limitation. This deficient practice resulted in Resident 1 eloping from the facility on 11/9/2023 from 11:20 AM to 7:20 PM (approximately 8 hours), when Placement Coordinator 1 (from Facility 2) did not accompany Resident 1 on 11/9/2023, to ensure the resident make it back physically, inside Facility 1, after a tour at Facility 2. The facility failed to inform Placement Coordinator 1 that Resident 1 had poor cognition and required redirection. Resident 1 was found on the same day, 11/9/2023 after an individual called the facility to report that Resident 1 appeared lost confused and asking for directions at around 6:45 PM. Facility 1 picked up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an environment that promotes dignity and respect for one of seven sampled residents (Resident 1) who observed a male resident (Resident 2) inappropriately touching his private region from across her room. Resident 1 stated she was not provided supervision when she requested to be supervised by the staff becaused she felt scared after she witnessed Resident 2 looking at her while he was touching his private region. This deficient practice had negatively affected Resident 1's psychosocial (having to do with the mental, emotional, social, and spiritual) wellbeing as evidenced by Resident 1 stated she was angry and scared. Findings During a review of an admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included hyperlipidemia (a condition in which there are high levels of fat particles (lipids) in the blood) and hypertension (high blood pressure). During a review of a Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide a reasonable accommodation of needs for home like environment and privacy for one of three sampled residents (Resident 1). Resident 1's room had a missing vertical window blinds slats (the pieces that tilt, raise, and lower when operating the blinds) exposing the resident's room to the outside walkway. This deficient practice violated the resident's right to have privacy and a homelike environment that resulted in Resident 1's feeling uncomfortable and not safe in the room. Findings: During a review Resident 1's admission Record, indicated the facility admitted Resident 1 on 8/10/2023 with diagnoses that included diabetes mellitus (a disease that affects how the body uses blood sugar) and abscess (a buildup of a pus) of buttock. During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 8/17/2023, indicated Resident 1 had intact memory and cognition (ability to think and reason), that required supervision (oversight, encouragement, or cueing) with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-24 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pain medication timely to manage the pain of one of the three sampled residents (Resident 1). Resident 1 received pain medication Norco (a combination opioid medication used to manage pain) the next day after reported having severe pain on the buttocks due to an incision and drainage (I&D -a surgical procedure to remove dead, infected or contaminated tissue from a wound to promote healing) to drain an abscess (a buildup of a pus) on 8/10/23. This deficient practice had resulted in Resident 1's unrelieved pain for prolonged period of time from 5 pm on 8/10/23 to the unspecified time in the morning on 8/11/23. Findings: During a review of Resident 1's admission Record, indicated the facility admitted Resident 1 on 8/10/2023 with diagnoses that included diabetes mellitus (a disease that affects how the body uses blood sugar) and abscess of the buttock. During a review of Resident 1's History & Physical Examination (H&P), dated 8/3/2023, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain complete and accurate medical records in accordance with accepted professional standard of practice (specialty practice guidelines or protocols of care for specific populations) for one of three sampled residents (Resident 1). The licensed staffs did not document in the medication administration record (MAR) after the controlled medications (medications with a likelihood for physical and mental dependence) were administered Resident 1. This deficient practice had the potential to result in medication errors, overdose (excessive and dangerous medication dosage) or underdose (insufficient medication dosage) to relieve pain or treat illness that could lead to adverse reactions (any unexpected or dangerous reaction to a drug) or uncontrolled pain. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 8/10/2023 with diagnoses that included type II diabetes mellitus (a disease that affects how the body uses blood sugar) and abscess (a buildup of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-02-28 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, Record review and interview, the facility failed to ensure 40 out of 54 residents' rooms meet the square footage requirement of 80 square feet per resident ' s room. The 40 resident's rooms consisted of 5 two bedrooms and 35 - three bedrooms. This deficient practice had the potential to result in inadequate useable living space for the residents and working space for facility staff. Findings: A review of the facility's letter, dated 2/28/2025, indicated that the Administrator requested a room waiver. The letter indicated that resident ' s rooms 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, and 55 did not meet the minimum requirement of 80 sq. ft. per resident room in a multi-resident room. The Room Waiver request indicated that there indicated the room sizes are in accordance with the needs of each resident and does not adversely affect residents's health and safety. The Room Waiver request letter indicated the following rooms provided less than 80…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-02-23 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, Record review and interview, the facility failed to ensure 40 out of 54 residents ' rooms meet the square footage requirement of 80 square feet per resident ' s room. The 40 resident ' s rooms consisted of 6 two bedrooms and 34 - three bedrooms. This deficient practice had the potential to result in inadequate useable living space for the residents and working space for facility staff. Findings: A review of the facility ' s letter, dated 2/21/2024, indicated that the Administrator requested a room waiver. The letter indicated that resident ' s rooms 1, 2, 2, 4, 5, 6, 7, 8, 9, 10, 11, 12, 14,16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, and 55 did not meet the minimum requirement of 80 sq. ft. per resident room. The Room Waiver request indicated that there was ample room to accommodate wheelchairs and other medical equipment, as well as space for mobility and movement of ambulatory residents. The letter also indicated that there was adequate space for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$79,980 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $45,767 — penalty dated 2024-04-17
- $34,213 — penalty dated 2024-01-04
- Medicare payment denial — starting 2024-05-16 for 15 days
- Medicare payment denial — starting 2024-03-23 for 17 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SERRANO GROUP — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.9 | +0.1 vs chain |
| Health inspection | 1 of 5 | 1.5 | -0.5 vs chain |
| Staffing | 4 of 5 | 3.3 | +0.7 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 10 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PALMS LICENSEE 3 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 01/01/2016 |
| BIN MENDEL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| BL CALI PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JS FENTON LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| RGF CONSULTING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| SERRANO GROUP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| SERRANO PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| YAAME LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, HOWARD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, JORDAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JACOBS, DOV | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| LEIBSON, STACI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| TAUB, JUDAH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| TER OGANESYAN, LUSINE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2016 |
CMS files one row per role, so the 17 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $806K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055899. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.