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Studebaker Healthcare Center

13226 Studebaker Rd, Norwalk, CA 90650 · For profit - Limited Liability company · 99 certified beds · (562) 868-0591 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0744, F0758)1 immediate-jeopardy citation$27,378 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (108) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $27,378 in federal fines (most recent 2024-01-19)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
13132 Studebaker Rd · (562) 868-3800 · Call to confirm hours
Pharmacy
13132 Studebaker Rd · (562) 219-4523 · Call to confirm hours
Grocery
10901 Imperial Hwy · (562) 868-6685 · Call to confirm hours
Park
13500 Halcourt Ave · (562) 929-5702 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.8%10.2%15.4%better
Long-stay residents who lose too much weight2.1%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.1%1.2%2.0%better
Long-stay residents with depressive symptoms4.6%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.3%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened9.5%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication9.5%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine97.8%98.2%95.3%typical
Long-stay residents with pressure ulcers4.8%4.3%4.7%typical
Long-stay residents with worsening bladder/bowel control14.8%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table21.2%12.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine97.8%93.2%79.4%better
Short-stay residents rehospitalized after admission23.1%23.0%22.6%typical
Short-stay residents with an outpatient ER visit7.6%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.702.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.001.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

28.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 64 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

28.7%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
67.2%U.S. median 56.6%
Met the expected recovery
0.45U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 67.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 122 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.45 therapist hours per resident per day in 2026Q1 — more than 75% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF28.7%CMS range 20.1–40.051.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.8–16.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge33.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 5.5–14.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.351.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
1.14
LPN hours/ resident / day
2.97
Aide hours/ resident / day
4.48
Total nurse hours/ resident / day
0.29
RN hoursweekends
44.1%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 92.2 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.48 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.97 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.97 hrs/resident/day on weekends vs 4.68 on weekdays — 15% thinner on weekends. RN hours go from 0.40 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

29
deficiencies at the latest standard inspection (2026-02-20)
16
at the previous standard inspection (2024-12-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

108 citations, most serious first. The 11 most serious are shown; the remaining 97 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident, who was at a moderate risk for elopement, did not elope from the facility for one of three sampled residents (Resident 1). The facility failed to: 1. Ensure licensed nurses assessed Resident 1 to determine his risk for wandering and elopement upon admission to the facility (12/28/2023). 2. Ensure a care plan was developed with interventions to prevent Resident 1 from further attempts to leave the facility immediately following Resident 1's attempt to leave the facility on 1/12/2024. 3. Ensure licensed nurses monitored the placement of Resident 1's wander guard bracelet (a system that helps monitor the movement of patients and prevent them from leaving a facility), following his attempt to leave the facility on 1/12/2024 and after a physician's order for a wander guard bracelet and to monitor its placement each shift. 4. Develop a care plan for Resident 1's use of the wander guard bracelet with intervention including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (Resident 2) who was assessed as a high fall risk, had a history of falls, and an inability to communicate his needs, staff implemented interventions timely and developed a Care Plan addressing his inability to communicate his needs for one of three sampled residents (Resident 2). These failures resulted in Resident 2 falling on 2/11/2026 and 2/12/2026, and placed Resident 2 to at risk for serious injuries, including head, back, hip, or neck injuries, fractures (a break in the bone), internal brain bleed (a life-threatening condition that occurs when a blood vessel in the brain bursts or leaks blood), or death.Findings:During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including a subarachnoid hemorrhage (a life-threatening bleeding into the space surrounding the brain), muscle weakness, failure to thrive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the attending physician (AP) 1 performed and documented an initial physical assessment for a resident (Resident 1) who was newly admitted to the facility for one of three sampled residents (Resident 1). This deficient practice resulted in AP 1's failure to identify, assess, and document Resident 1's condition and/or well-being. This deficient practice had the potential for an undetected decline in Resident 1's medical, health, or psychosocial status and a delay in the initiation of appropriate care, treatment, and services.Findings:During a review of Resident 1's admission Record (Face sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including subarachnoid hemorrhage (a serious life-threatening type of stroke [loss of blood flow to a part of the brain] caused by bleeding into the space surrounding the brain) and cerebral infraction (the death of brain tissue caused by a loss of blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Certified Nursing Assistant (CNA) 5 accurately documented activities of daily living ([ADLs] activities such as bathing, dressing and toileting a person performs daily) for one of six sampled residents (Resident 1). This failure resulted in an inability to determine the care and services provided to Resident 1 and had the potential for delayed or unmet care needs. Findings:During a review of Resident 1's admission Record (Face sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including subarachnoid hemorrhage (a serious life-threatening type of stroke [loss of blood flow to a part of the brain] caused by bleeding into the space surrounding the brain) and cerebral infraction (the death of brain tissue caused by a loss of blood flow to a part of the brain).During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 3/14/2026, the MDS indicated Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-20 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the nursing staff had appropriate competencies and skill set to provide 94 out of 94 residents with care and services when:94 out of 94 licensed nursing staff were not in-serviced, and competency was not validated in the provision of Cardiopulmonary Resuscitation ([CPR] emergency lifesaving procedure when the heart stops beating) and emergency services for residents who are unresponsive.One of four nursing staff (Licensed Vocational Nurse (LVN) 4) did not have a performance evaluation (process organizations follow to assess an employee's work quality and skills over a specific period) in 2025.Three out of three Restorative Nursing Aides (RNA, trained nursing staff who help residents gain an improved quality of life by increasing their level of strength and mobility) were not in-service and competency was not validated at least annually on skill set needed to function as RNAs.The facility failed to ensure Restorative Nursing Aide 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-20 · tag F0842 — failed to keep accurate, complete medical records — widespread
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medical records for 5 of 14 sampled residents (Residents 3, 15, 37, 4, and 101) records were accurate, complete and readily accessible by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 1 did not document Resident 15's bismuth subsalicylate (a medication used to treat diarrhea, nausea, heartburn, indigestion and gas) oral suspension as administered on Medication Administration Record (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) when bismuth subsalicylate was not available in stock and was not administered on 2/18/2026.2. Document Resident 3's intravenous ([IV] into the vein) administration of cefepime (an antibiotic administered intravenously or intramuscularly to treat severe bacterial infections) as administered on MAR.3. Maintain accurate and timely documentation of 10 of Resident 37's administered medications on MAR.4. Ensure Resident 4's Joint…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-20 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility's Quality Assessment and Assurance (QAA) Committee, affecting 94 out of 94 residents, failed to identify and implement corrective action to the systemic problems identified: Ninety-four (94) out of 94 licensed nursing staff were not in-serviced, and competency was not validated in the provision of Cardiopulmonary Resuscitation ([CPR] emergency lifesaving procedure when the heart stops beating) and emergency services for residents who are unresponsive.Three out of three Restorative Nursing Aides (RNA, trained nursing staff who help residents gain an improved quality of life by increasing their level of strength and mobility) were not in-service and competency was not validated at least annually on skill set needed to function as RNAs.Five out of nineteen Residents' (Resident 3, 4, 15, 37, 101) medical records were not accurate and complete due to inaccurate and incomplete documentation by facility staff. The deficient practices placed the residents at risk for not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-20 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure two of three sampled resident's or their legal representatives' (Resident 78 and 106) informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for psychotropics (drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) was obtained prior to administration of medications and before Resident 106's restraint (measure aimed at controlling a residents' physical movement that cannot be easily removed by the resident him/herself) were used. use. This deficient practice violated the residents' (Resident 78 and 106) right to receive information regarding the risks and benefits of proposed care, treatment, and alternative treatments available before administration of psychotropics for Resident 78 and Resident 106, and application of restraints for Resident 106.Findings: a. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure three of three sampled residents (Resident 52, Resident 67, and Resident 89) had their call lights (device that residents press to request staff assistance when needed) within reach. 2. Ensure the mobility needs of one of seven residents (Resident 84) were accommodated by not providing an appropriately sized wheelchair since the resident's admission in October 2025. This failure resulted in Resident 84's mobility needs not being met and placed the resident at risk for discomfort, loss of independence, and had the potential to place the residents at risk by limiting their ability to request assistance in a timely manner, delayed response to needs, and increased risk for falls or injuries. Findings: a. During a review of Resident 52's admission Record (Face Sheet), the admission Record indicated the facility admitted the resident on 4/28/2023 with diagnoses including asthma (lung disease that makes breathing difficult), chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to:1.Develop and implement a comprehensive care plan to address Resident 101's risk for dehydration (low level of fluids in the body).2.Develop and implement a comprehensive care plan for Resident 101's diuretic (medication used to remove excess salt and water from the body) use and monitoring.3. Develop and implement a comprehensive care plan to address refusals to participate in Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) and Restorative Nursing Aide (nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) programs for Resident 34 who was identified as having range of motion (ROM, full movement potential of a joint) and mobility (ability to move) concerns.4. Develop and implement a comprehensive care plan for Resident 42's both wrist splints (rigid material or apparatus used to support and immobilize a broken bone or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment and care in accordance with professional standards of practice for 3 of 10 sampled residents (Residents 3, 42, 101) by failing to:1.Follow up with an orthopedic (specialty area in medicine referring to the management of the muscles, bones, and their connective structures) consultation appointment for Resident 3's left humerus (upper arm bone) fracture (broken bone) per consulting physician's recommendations.2.Ensure the Director of Rehabilitation (DOR) obtained a physician's order and performed an assessment to determine the appropriateness, fit, and splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) wear time tolerance (length of time and frequency a person can tolerate wearing the splint for safety, comfort, and maximal benefits) for Resident 42's both wrist splints.3.Monitor Resident 101's change of condition (COC) on [DATE] and [DATE] during the 11 p.m.- 7 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 97 citations
  • Potential for harm · Ecited before2026-02-20 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to improve or maintain range of motion (ROM, full movement potential of a joint) for three of seven sampled residents (Residents 3, 4, and 42) with ROM concerns by failing to: 1.Assess Resident 3's left shoulder and left-hand range of motion (ROM, full movement potential of a joint) during the Occupational Therapy (OT, profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) Evaluation, dated 11/13/2025, and the Joint Mobility Assessment (JMA, a brief assessment of a resident's ROM in both arms and both legs), dated 1/10/2026. 2.Assess Resident 4's both hip and both ankle ROM and objectively (unbiased, based on facts) measure Resident 4's both knee ROM limitations during the Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) Evaluation, dated 12/11/2024. 3.Monitor Resident 42's ROM of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to:Notify the physician when Resident 101 had less than 50 percent (%) oral intake Notify the physician when Resident 101 experienced a 10lb weight loss in 1 week on 11/26/2025.Follow the facility policy to conduct interdisciplinary team (IDT) on Weight Variance for Resident 101 These deficient practices resulted in incomplete and unclear weight and nutrition status and had the potential to delay delivery of care and timely interventions to prevent further weight loss. Findings: During a review of Resident 101's admission Record, the admission Record indicated Resident 101 was admitted to the facility on [DATE] with diagnoses including atrial fibrillation (an irregular, rapid heart rate that may cause symptoms like heart palpitations), severe protein-calorie malnutrition (low level of energy and muscle building nutrients), and dysphagia (difficulty swallowing). During a review of Resident 101's Minimum Data Set (MDS - a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate of less than 5% (percent) during medication pass for two of five sampled residents (Residents 95 and 15) by failing to:1. Ensure Resident 95's carvedilol's (a medication used to treat high blood pressure) hold parameters regarding blood pressure were clarified with a physician.2a. Ensure Resident 15's bismuth subsalicylate (a medication used to treat diarrhea, bloating and abdominal discomfort) was available in stock to administer to Resident 15.2b. Clarify Resident 15's diclofenac gel's (a medication used topically to relieve pain and inflammation) dose and/or amount to be applied before applying it on the resident's lower back. These deficient practices resulted in a medication error rate of 9.68% which exceeded the five (5) percent threshold and placed Residents 15 and 95 at risk for hypertension (high blood pressure), hypotension (low blood pressure), cardiovascular complications, abdominal discomfort…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to:1. Ensure the Emergency Kit ([E-Kit] emergency drugs supply) in one of one inspected medication rooms (Station 2 Medication Room) containing controlled (prescribed medication that carries a risk of misuse, abuse, or dependence) and noncontrolled medications was sealed and locked. 2a and 2b. Ensure Resident 122's unopened vial of Lantus ([generic name - insulin glargine] a type of insulin [a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication] used to treat high blood glucose) and unopened vial of Novolog [(generic name - insulin aspart] a type of insulin used to treat high blood glucose), and Resident 33's opened prefilled syringe of Lantus Solostar ([generic name - insulin glargine] a type of insulin [a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication] used to treat high blood sugar) in the Station 2 Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure to store food in a safe and sanitary manner to prevent growth of microorganisms that could cause foodborne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, and viruses for 94 out of the 98 residents in the facility by failing to: Ensure the facility failed to date and label produce and storage goods.Ensure the facility failed to discard expired food items in the dry storage.These deficient practices had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea and fever and can lead to other serious medical complications and hospitalization.Findings:During a concurrent observation and interview on 2/17/2026 at 8:37 a.m. with the Dietary Supervisor (DS), the following was observed in the dry storage: Potatoes stored in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility and/or facility licensed nurse failed to follow infection control and prevention procedures by failing to:1. Wear personal protective equipment ([PPE] - specialized clothing designed to protect workers from injury, illness, and infection) before entering Resident 15's room that required Enhanced Barrier Precautions ([EBP] - infection control measures in nursing homes, requiring gown and glove use during high-contact care for residents with chronic wounds, indwelling devices, or known MDRO colonization, aiming to reduce multidrug-resistant organism (MDRO) transmission) and before administering and/or applying medications for Resident 15.2. Wash hands after going through trash and before applying diclofenac gel (a topical medication used to treat inflammation and pain) on Resident 15's lower back.3. Ensure Restorative Nursing Aide 1 (RNA 1) wore an isolation gown (protective apparel used to protect the wearer from the transfer of microorganisms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement their Antibiotic Stewardship Program (a plan to promote the appropriate use of medication to fight infection) when two of three sampled residents (Resident 101 and Resident 121) received antibiotics without meeting McGeer Criteria (set of guidelines used by medical staff to determine if a person has an infection).This failure had the potential to place Resident 101 and Resident 121 at risk for receiving unnecessary antibiotics, which can lead to adverse effects such as antibiotic resistance, side effects, and complications related to inappropriate use.Findings:a. During a review of Resident 101's admission Record (Face Sheet), the admission Record indicated the facility admitted Resident 101 on 11/18/2025 with diagnoses including muscle weakness, and urinary tract infection (UTI- infection caused by bacteria entering the urinary system).During an interview on 2/19/2026 at 12:17 p.m. with the Infection Prevention Nurse (IPN- a nurse who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 101) and resident representative (RP) consented to and were educated on the risks and benefits of the influenza (flu- a respiratory infection that affects the nose, throat, and lungs) vaccine prior to administration.This failure had the potential to result in an increased risk of adverse reactions or complications to the flu vaccine due to undisclosed allergies, medical conditions, or contraindications.Findings:During a review of Resident 101's admission Record (Face Sheet), the admission Record indicated the facility admitted the resident on 11/18/2025 with diagnoses including muscle weakness, and urinary tract infection (UTI- infection caused by bacteria entering the urinary system).During a review of Resident 101's History and Physical (H&P), dated 11/18/2025, the H&P indicated diagnoses including acute encephalopathy (a sudden brain condition causing confusion, altered mental state, or loss of consciousness) and dementia (a group of brain diseases that cause trouble with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide documented evidence of COVID-19 (a contagious respiratory disease that spreads from person to person through coughing, sneezing, or talking) vaccine screening, education, administration, and/or declination for two of four sampled staff members Medical Director (MD) 1 and Pharmacist (PH).This failure had the potential for increased risk of COVID-19 exposure to staff and residents from delayed identification of vaccine status and missed opportunities to prevent the spread of COVID-19 within the facility.Findings:During a concurrent interview and record review on 2/19/2026 at 12:17 p.m. with the Infection Prevention Nurse (IPN), the facility's Employee Tracking Template (record that includes vaccination status of all employees) was reviewed. The IPN stated there was no COVID-19 vaccine documentation for MD 1 and PH. The IPN stated vaccine declination forms were obtained and filed by the Director of Staff Development (DSD).During a concurrent interview and record review on 2/19/2026 at 1:45 p.m. with DSD, the employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-20 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a safe and functional environment by failing to:Ensure two out of four sampled residents' (Resident 42 and 82) bathroom sink was clogged.Ensure one out of two showers (Shower 1) water temperatures did not fluctuate (be irregular).These deficient practices had the potential to result in creating a hazardous environment which could result in residents' injury and discomfort.Findings:A. During a review of Resident 42's admission Record, the admission Record indicated Resident 42 was originally admitted to the facility on [DATE] with diagnosis including quadriplegia (paralysis from the neck down, including legs, and arms, due to a spinal cord injury).During a review of Resident 42's Minimum Data Set ([MDS] resident assessment tool) dated 12/5/2025, the MDS indicated Resident 42's cognition was intact.During a review of Resident 82's admission Record, the admission Record indicated Resident 82 was originally admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate husband's and wife's (Resident 89 and Resident 90) wish to live together in the same room. This deficient practice resulted in (or had potential to cause) moral distress for both residents as well as to other residents because Resident 89, is searching for Resident 90, wandering from room to room, which caused disturbance to other residents. Findings: During a record review on 02/20/2026 of the admission record of Resident 90 was admitted on [DATE] with diagnoses of muscle weakness, and past medical history of neuropathy (damage to nerves causing numbness, tingling, burning pain, and weakness), atrial fibrillation (irregular, rapid heart rate), hypertension (high blood pressure), osteoarthritis (stiffness in joints), hyperlipidemia (high blood lipids), gout (joint pain), cardiomyopathy (enlarged heart muscles). During record review of Resident 90's Minimum Data Set (MDS) dated [DATE] indicated Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled residents (Resident 8's) medical information was kept private from unintended public view.This deficient practice had the potential to result in a breach of Resident 8's health care information, privacy and confidentiality. Findings: During a review of Resident 8's admission Record dated 2/18/2026, the admission record indicated, Resident 8 was originally admitted to the facility on [DATE] and readmitted on [DATE].During a review of Resident 8's History and Physical (H&P) dated 5/1/2025, the H&P indicated Resident 8 had fluctuating capacity to understand and make decisions. During an observation on 2/18/2026 at 9:32 a.m., outside of Resident 37's room, Resident 8's medication bubble pack (sealed card containing individual, daily, or weekly doses of medication in clear, push-through plastic bubbles) was left unattended in public view on the medication cart managed by Licensed Vocational Nurse (LVN) 1. Resident 8's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of five sampled residents (Resident 106) was free from physical restraint by placing an abdominal binder (a wide, stretchy belt that wraps around the stomach area) on the resident without an order, informed consent from the family member, or an assessment indicating the need for the abdominal binder. These deficient practices had the potential to result in injury and inhibit the residents' freedom of movement or activity. Findings: During a review of Resident 106's admission Record, the admission Record indicated Resident 106 was admitted to the facility on [DATE] with diagnoses including down syndrome (congenital condition characterized by a distinctive pattern of physical characteristics including a flattened skull, pronounced folds of skin in the inner corners of the eyes, large tongue, and short stature, and by some degree of limitation of intellectual ability and social and practical skills), depression (mood disorder that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of seven sampled residents (Resident 3) who had communication difficulties was provided access to a communication aid (tool designed to assist persons with speech and language difficulties in expressing their needs and understanding to others) and/or alternative communication strategies to facilitate communication with residents and staff.This deficient practice had the potential to prevent Resident 3 from communicating his needs, resulting in frustration, isolation, and delay in care. Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including dysarthria (motor speech disorder in which the muscles used to produce speech are da.m.aged or weak), anarthria (total loss of the ability to articulate speech), and cerebral palsy (group of neurological disorders that affect a person's ability to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the G-tube feeding (a way of providing essential nutrients, fluids, and medications when a person cannot eat or drink by mouth) formula was labeled with a start date and time for one of three sampled residents (Resident 72).This failure had the potential to place the resident at risk of receiving expired tube formula, which could compromise nutritional status, increase the likelihood of illness or infection, and result in avoidable adverse outcomes. Findings:During a review of Resident 72's admission Record (Face Sheet), the admission Record indicated the facility admitted the resident on 4/28/2024 and was re-admitted on [DATE] with diagnoses including dysphagia (difficulty swallowing or moving food and drinks from mouth to throat), gastrostomy (medical procedure that creates a small opening through the skin of the belly directly into the stomach), and dementia (brain disease affecting memory, thinking abilities, and ability to do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 37) received respiratory care as ordered by the physician when:a. The resident did not receive the prescribed oxygen concentration (the percentage of oxygen delivered through an oxygen device) as ordered by the physician.b. The resident's oxygen humidifier bottle (container filled with water that adds moisture to the dry oxygen before it is breathed in) was not changed in accordance with the physician's order and facility policy.This failure had the potential to place the resident at risk of harm, including complications related to receiving oxygen at a higher flow rate than ordered and adverse effects associated with the use of an outdated humidifier bottle.Findings:During a review of Resident 37's admission Record (Face Sheet), the admission Record indicated the facility admitted the resident on 4/28/2025 and was re-admitted on [DATE] with diagnoses including chronic obstructive pulmonary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of two Certified Nurse Assistants (Restorative Nurse Assistant 1 [RNA 1]) had an annual performance evaluation (process organizations follow to assess an employee's work quality and skills over a specific period) from 2022 to 2025.This failure had the potential to result in the provision of inadequate care and services to residents to help them attain highest practicable physical, mental, and psychosocial well-being. Findings:During a concurrent interview and record review on 2/20/2026 at 8:30 a.m., with the Director of Staff Development (DSD), RNA 1's personnel files were reviewed and there was no documented evidence of a CNA performance evaluation/ skills competency for 2025. The DSD stated the last CNA performance evaluation for RNA 1 was in 2021.During an interview on 2/20/2026 at 5:10 p.m., the Director of Nursing (DON) stated performance evaluations were important to ensure staff was competent.During a review of the facility's policy and procedures (P&P) titled, Competency Evaluation, dated 7/2019, the P&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to:1. Ensure one of two inspected medication carts (Station 2 Medication Cart) maintained accurate documentation of Resident 74's hydrocodone-acetaminophen (a controlled medication [medications that the use and possession of are controlled by the federal government] in combination with acetaminophen [APAP - a medication used to treat pain] used to treat severe pain) on accountability record or controlled medication count sheet/controlled drug record ([CDR] - a document indicating perpetual inventory and administration of controlled substances after the hydrocodone-APAP was administered, as per facility's policy and procedure (P&P) titled, Controlled Medications, dated 10/1/2023.2. Ensure that the discarded medications in two of two inspected medication carts (Station 2 Medication Cart and Station 3 Medication Cart) were stored in a closed-lid container and/or disposed of in an irretrievable, safe and secure manner.These deficient practices…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the consultant pharmacist's (a professional responsible for reviewing each resident's medication profile monthly to identify and report changes) recommendation for one of five residents reviewed for unnecessary medications, dated 1/12/2026 to consider an alternative option to Resident 3's tramadol (a controlled medication [medications that the use and possession of are controlled by the federal government] used to treat moderate to severe pain) for pain management and to discontinue tramadol because tramadol could lower Resident 3's seizure (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness) threshold.This deficient practice of failing to respond to recommendations from the consultant pharmacist placed Resident 3 at an increased risk of seizures, falls and hospitalization.Findings: During a review of Resident 3's admission Record (a document containing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent a significant medication error for one out of five (Resident 95) sampled residents during medication administration, by failing to clarify hold parameters for Resident 95's carvedilol (a medication used to treat high blood pressure) with a physician before deciding whether to administer or hold the medication.This deficient practice failed to ensure Resident 95's carvedilol was administered in accordance with physician's orders or professional standards of practice and had the potential to result in high blood pressure and/or low blood pressure, cardiovascular complications and hospitalization.Findings:(Cross-reference with F759)During a review of Resident 95's admission Record dated 2/18/2026, the admission record indicated Resident 95 was admitted to the facility on [DATE] with diagnoses that included but not limited to chronic systolic (congestive) heart failure (CHF - a heart disorder which causes the heart to not pump the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of abnormal lab values on 12/16/2025 for one of three sampled residents (Resident 101).This had the potential to result in delayed care or interventions for Resident 101.Findings: During a review of Resident 101's admission Record, the admission Record indicated Resident 101 was admitted to the facility on [DATE] with diagnoses including atrial fibrillation (an irregular, rapid heart rate that may cause symptoms like heart palpitations), severe protein-calorie malnutrition, and dysphagia (difficulty swallowing). During a review of Resident 101's Minimum Data Set (MDS - a resident assessment tool), dated 11/1/2025, the MDS indicated Resident 101 had severe cognitive (ability to learn, reason, remember, understand, and make decisions) impairment, required supervision when eating, required moderate assistance (helper does less than half the effort) for oral hygiene, and was dependent (helper does all the effort) for toileting hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to honor dietary preferences for one of five sampled residents (Resident 21) when Resident 21 received eggs despite the resident's documented dislike for eggs.This placed Resident 21 at risk of not eating and decreased nutritional intake.Findings:During a review of Resident 21's admission Record, the admission Record indicated Resident 21 was admitted to the facility on [DATE] with diagnoses including depression (persistent sadness and a lack of interest or pleasure in previously rewarding or enjoyable activities) and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). During a review of Resident 21's Minimum Data Set (MDS - a resident assessment tool), dated 10/24/2025, the MDS indicated Resident 21 cognition (ability to learn, reason, remember, understand, and make decisions) was intact, and was independent with eating, required setup assistance for oral hygiene, and required moderate assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of three sampled residents (Resident 1) right to be free from verbal abuse when Certified Nurse Assistant (CNA) 1 cursed (used foul language) in front of Resident 1 while providing care.This deficient practice placed Resident 1 at risk for psychological harm, loss of dignity and feeling uncomfortable and had the potential to result in further abuse for Resident 1 and all residents in the facility. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (stroke- loss of blood flow to a part of the brain) and post-traumatic stress disorder (PTSD- a disorder in which a person has difficulty recovering from experiencing or witnessing a traumatic event). During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool) dated 1/26/2026, the MDS indicated Resident 1's cognition (ability to think,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F609Based on interview and record review, the facility failed to report an abuse allegation to the California Department of Public Health (CDPH), for one of three sampled residents (Resident 2), when Resident 2 reported to the Director of Staff Development (DSD) that Certified Nurse Assistant (CNA) 2 made a sexually inappropriate gesture while providing him with personal care.This deficient practice placed Resident 2 at risk of embarrassment and anger and had the potential to place Resident 2 and all other residents at risk in the facility for sexual abuse.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2 had diagnoses including amyotrophic lateral sclerosis (ALS- a fatal neurological disordered characterized by progressive degeneration of nerve cells in the spinal cord and brain) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse policy and procedure (P&P) titled, Abuse Prevention and Prohibition Program by failing to investigate an allegation of sexual abuse for one of three sampled residents (Resident 2).This deficient practice had the potential to result in unidentified abuse in the facility and failure to protect all residents in the facility from abuse.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including amyotrophic lateral sclerosis (ALS- a fatal neurological disordered characterized by progressive degeneration of nerve cells in the spinal cord and brain) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 2's Minimum Data Set (MDS- a resident assessment tool) dated 11/7/2025, the MDS indicated Resident 2's cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-02 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure abnormal laboratory (lab) results, provided to the facility on 9/9/2025, for one of three sampled residents (Resident 1) were reported to Resident 1's physician in a timely manner and a response from the physician with instructions for care was obtained. This deficient practice resulted in Resident 1's physician not being made aware of Resident 1's abnormal lab results when they were reported to the facility on 9/9/2025, until 9/10/2025, and a delay in transferring Resident 1 to the GACH (9/10/2025). Resident 1 was assessed and treated for severe dehydration (a life threatening emergency where the body has lost critical amounts of water and electrolytes that can cause serious damage to the kidneys, heart and brain), hypernatremia (a condition where the concentration of sodium in the body is abnormally high), and hypotension (a medical condition caused by low blood pressure). This deficient practice had the potential for more serious consequences…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 1 documented one of three sampled residents (Resident 1) laboratory (lab) results and communication of those lab results in Resident 1's medical record. This deficient practice resulted in an incomplete/inaccurate depiction of Resident 1's general well-being and had the potential for non-continuity of care. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including acute kidney failure (a condition when the kidneys lose their ability to remove waste and help balance fluids and electrolytes in the body), cerebral infarction (a condition where blood flow to the brain Is interrupted, causing brain tissue damage) and congestive heart failure ([CHF] a heart disorder which causes the heart not to pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 1's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-10 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the results of multiple grievances filed by one of three sampled resident's (Resident 1) and/or their responsible party (RP). This deficient practice resulted in Resident 1 and/or his RP not being aware of the outcome/resolution of the grievances filed by him and his RP, which led to distrust toward the facility. This deficient practice had the potential to delay the delivery of care and services to Resident 1 and could negatively impact Resident 1's mental health and emotional well-being.Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including amyotrophic lateral sclerosis ([ALS] a progressive disease that leads to muscle weakness and eventual loss of the ability to move, speak, swallow, or breathe), diabetes type 2 ([DM] a disorder characterized by difficulty in blood sugar control and poor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross referenced to F713Based on interview and record review the facility failed to follow up with the physician and/or the Medical Director for one of three sampled resident's (Resident 1), when Resident 1's physician did not respond to a text message sent to him on 8/20/2025 regarding Resident 1's change of condition (COC). In addition the facility failed to ensure Resident 1's complete COC was relayed to his physician via the text messages and documentation of the interaction with the physician, to include, the time of the text message, method of communication and endorsement to other staff, was completed. These deficient practices resulted in Resident 1 feeling increased anxiety (persistent an excessive worry which interferes with daily activities), a delay in care and treatment and the inability to ascertain via documentation the sequence of events as it related to physician contact and response. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0713 — isolated
    Provide or arrange emergency care by a doctor 24 hours a day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross referenced to F580Based on interview and record review, the facility failed to ensure a physician responded to one of three sampled resident's (Resident 1) change of condition in a timely manner when Resident 1's physician (MD 1) did not respond to Licensed Vocational Nurse (LVN 1) text messages on 8/20/2025 for greater than eight hours. This deficient practice resulted in Resident 1 experiencing increased anxiety (persistent an excessive worry which interferes with daily activities) and potential delay in needed care and services, including transfer to the General Acute Care Hospital (GACH). Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including amyotrophic lateral sclerosis ([ALS] a progressive disease that leads to muscle weakness and eventual loss of the ability to move, speak, swallow, or breathe), diabetes type 2 ([DM] a disorder characterized by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-09 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) was treated with respect and in a dignified manner. The facility failed to: 1. Ensure Resident 1 ' s was treated with dignity and respect when the Certified Nurse Assistant (CNA) 1 removed Resident 1 ' s glasses from his hands without his permission when turning Resident 1 to his side while he was lying in bed. 2. Ensure Resident 1 ' s rights were upheld when the facility did not provide Resident 1 with an admission packet, which provided the resident ' s bill of rights and policies and procedures pertaining to the facility. These deficient practices resulted in: 1. Resident 1 ' s feeling violated by CNA 1 and not wanting further interaction with CNA 1. 2. Resident 1 being unaware of his rights, policies and procedures of the facility. This deficient practice violated Resident 1 ' s right to dignity and the right to be informed. This deficient practice had the potential for care and services to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was diagnosed with amyotrophic lateral sclerosis ([ALS]progressive disease that affects nerve cells in the brain and spinal cord, leading to the weakness, paralysis and death), was injured, when he was hit on his head by the mechanical lift (mechanical device used by caregivers to safely transfer patients) lift upon transfer from his bed to the wheelchair. As a result of this deficient practice, Resident 1 required transfer via 911 to a General Acute Care Hospital for evaluation and treatment and was found to have a head and chest contusion (bruise). Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including ALS. During a review of Resident 1's History and Physical (H&P), dated 4/29/2025, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident (Resident 1), who was alert, continent (ability to control) of bowel and bladder, and had a high risk for a pressure ulcer/injury (localized damage to the skin and/or underlying tissue usually over a bony prominence) development, received care and services to maintain bowel and bladder function for one of three sampled residents (Resident 1). The facility failed to: 1. Ensure the nursing staff assisted Resident 1 timely to use the urinal to maintain the resident's bladder continence (the ability to voluntarily control emptying the bladder). 2. Implement Resident 1's plan of care and the Interdisciplinary Team ([IDT] a team of healthcare professionals, working with the resident, from different professional disciplines who work together to manage the physical, psychological, and spiritual needs of the resident) assessment for the staff to assist the resident with toileting to ensure the resident's needs are met. 3. Ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document the medications administered to one of three sampled residents (Resident 1), when Resident 1 refused to receive medications from Licensed Vocational Nurse (LVN) 1 on 5/2/2025 at 9 p.m. This deficient practice resulted in inaccurate documentation on Resident 1 ' s Medication Administration Record (MAR] a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) when the Licensed Vocational Nurses (LVNs 1 and 2) administered Resident 1 ' s 9 p.m. medications on 5/2/2025. Findings: During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including amyotrophic lateral sclerosis ([ALS] progressive disease that affects nerve cells in the brain and spinal cord, leading to the weakness, paralysis and death, major depressive disorder (mental health condition characterized by persistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility had safe guards in place for their controlled drugs (a drug or other substance that is tightly controlled by the government because it may be abused or cause addiction) to prevent loss of and/or diversion (the illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber) of controlled drugs in the facility for two of three sampled residents (Residents 1 and 2), by failing to: 1. Ensure Resident 1 ' s Oxycodone Hydrochloride [a narcotic (a drug that works in the brain to dull the sense of pain) to relieve moderate to severe pain] 5 milligrams ([mg] a unit of measurement) was double locked in the Director of Nursing ' s Office and/or medication cart (a moveable piece of equipment used in healthcare facilities to store, transport, and dispense medicines, medical supplies, and emergency equipment). 2. Ensure the medication refrigerator was locked containing Lorazepam…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store, handle, and maintain food/food supplies with professional standard for food service safety as evidenced by failing to: 1.Ensure to store food with label and open date. 2.Ensure to label five sack lunches for resident's who go out the facility for dialysis (mechanical removal of waste from the blood for residents with end stage kidney disease) with dates the sack lunches were prepared. 3. Ensure the commercial can opener was free from a black sticky substance on the blade and the base of the can opener. Theses deficient practices had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever and can lead to other serious medical complications and hospitalization. Findings : During an initial observation tour and interview of the kitchen on 12/16/2024 at 8:30 a.m., with the Dietary Supervisor (DS), the DS verified in the walk-in refrigerator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-20 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of five sampled residents (Resident 89 and Resident 2) had a completed advance directive (a written statement of a person's wishes regarding medical treatment) acknowledgement and Physician Orders for Life-Sustaining Treatment ([POLST]- a medical order that helps give people with serious illness more control over their care during a medical emergency) in their medical records as evidenced by: A. Failing to ensure follow-through with the regional center to obtain the completed advance directives form and have a current copy of the advance directive in Resident 89's medical record. B. Failing to ensure Resident 2 or his/her representative had the opportunity to formulate an advance directive. These failures had the potential for delay of care and treatment and/ or inadvertently missed health care wishes/ decisions of the residents during emergency, end of life, and changes in condition. Findings: A. During a review of Resident 89's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a comprehensive care plan for two of four sampled residents (Resident 2 and Resident 50) by failing to ensure: 1.Resident 2 had a comprehensive care plan for a person with an intellectual/developmental disability ([IDD], a group of conditions that impact a person's intellectual, physical, and emotional development). 2.Resident 50 had a comprehensive care plan for a person that wears a bipap (help push air into your lungs, supplies pressurized air into your airways by helping open your lungs with pressured air at night) machine. This deficient practice had the potential to negatively affect the quality of life and wellbeing for Resident 2 and Resident 50 and to prevent them from achieving their highest practical well-being. Findings: 1.During a record review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses of mild intellectual disability (deficits in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-20 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of eight sampled residents (Resident 71) who received required hemodialysis (HD-a treatment to cleanse the blood of wastes and extra fluids artificially though a machine when the kidney(s) have failed) services was provided adequate care by not: a. Updating Resident 71's medical records for hemodialysis schedule since 9/5/2024, when the order was changed by the hemodialysis center. b. Documenting Resident 71's refusal to go to HD, follow up appointment and notifying the medical doctor (MD). c. Reporting out of range Hemoglobin (Hgb) A1C (a test that indicates the average level of blood sugar control over the last couple of months) to the MD on 4/19/2024 and 11/21/2024. d. Providing Resident 71 snacks while out of the facility on hemodialysis days. This deficient practice placed Resident 71 at risk for a lapse in ongoing assessment and oversight before, during and after dialysis treatments, and resulted in a breakdown of ongoing communication and collaboration with the dialysis facility regarding dialysis care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer prescription medications as ordered for two out of two residents (Resident 20 and 75) in November 2024. The deficient practices had the potential to result in poor physical and psychological outcomes. Findings: During a review of Resident 20's admission Record, the admission Record indicated Resident 20 was admitted to the facility on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and dementia. During a review of Resident 20's Minimum Data Set (MDS), a resident assessment tool, dated 10/18/2024, the MDS indicated Resident 20's cognitive skills (ability to think and reason) for daily decision-making was severely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop nonpharmacological measures to address combative behavior for two out of two residents (Resident 20 and 75) who were on an as needed (PRN) use of psychotropics (medications that alter perception, mood, consciousness, cognition --ability to think, or behavior). The deficient practice had the potential to result in use of unnecessary medications placing Resident 20 and Resident 75 at risk of medication side effects. Findings: During a review of Resident 20's admission Record, the admission Record indicated Resident 20 was admitted to the facility on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and dementia. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer medications appropriately for two out of four residents (Residents 9 and 16) as observed during the medication pass. During medication pass, there were five medication errors for Resident 16, and one medication error for Resident 9 for a total of 6 medication errors out of 26 opportunities. These medication administration errors resulted in a medication error rate of 23.08%. Findings: During a review of Resident 9's admission Record, the record indicated Resident 9 was admitted to the facility on [DATE] with diagnoses including personal history of transient ischemic attacks (temporary blockage of blood flow to the brain) and cerebral infarction (blood flow to brain is blocked resulting in brain tissue death). During a review of Resident 9's Minimum Data Set (MDS), a resident assessment tool, dated 10/16/2024, the MDS indicated Resident 9's cognitive (ability to think and reason) skills for daily decision-making were intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure bubble pack (medication dispensed by the pharmacy in a single use dose compartments) medications were labeled with parameters (guidelines to assess the resident for before administering the medication) for two of two sampled residents (Resident 16 and 9) 2. Ensure Insulin (medication to regulate blood sugar levels) vials were labeled with the date it was opened. 3. Ensure saline (saltwater) solution was stored in a secured location inaccessible to unauthorized persons. 4. Ensure Vitamin K (vitamin needed for blot to clot) in the emergency kit (receptacle contains medications that can be dispensed when pharmacy services are not available) was not expired. These deficient practices had the potential to result in medication errors. Findings: During a review of Resident 9's admission Record, the admission Record indicated Resident 9 was admitted to the facility on [DATE] with diagnoses including hypertension (HTN - high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: a. Ensure Licensed Vocational Nurse (LVN) 1 donned (put on) an isolation gown while administering medications through the Gastrostomy tube (G-tube - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) for one of one resident (Resident 19). b. Ensure Certified Nurse Assistant (CNA) 4 performed hand hygiene and wore personal protective equipment (PPE) when providing care for one of two residents (Resident 81) reviewed for G-tubes. c. Ensure Certified Nurse Assistant (CNA) 1 and CNA 2 performed hand hygiene and changed gloves when providing incontinence care to two of two residents (Resident 71 and Resident 395) These deficient practices had the potential to result in the spread of infections in the facility and cause undue harm to the residents' health and well-being. Findings: a. During a review of Resident 19's admission Record, the admission Record indicated the facility admitted Resident 25 on 3/4/2024 with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff treated each resident with respect and dignity during assistance with feeding for one of 11 sampled residents (Resident 89) by failing to sit next to Resident 89 at eye level and feed her without rushing her through the meal. This failure had the potential to result in feelings of decreased self-esteem and self-worth for Resident 89. Findings: During a review of Resident 89's admission Record, the admission Record indicated, Resident 89 was initially admitted to the facility on [DATE] and last readmission was on 11/13/2024 with diagnoses including developmental disorder (a group of conditions due to an impairment in physical, learning, language, or behavior areas) and dysphagia (difficulty swallowing). During a review of Resident 89's History and Physical (H&P), dated 11/14/2024, the H&P indicated, Resident 89 had no capacity (ability) to understand and make decisions. During a review of Resident 89's Minimum Data Set (MDS -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess mental capacity before providing information for signing Notice of Medicare Non-Coverage (NOMNC- a notice that indicates when the care is set to end from skilled nursing facility. It includes information for how to appeal the provider's decision.) and Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF ABN- a notice that lists the items or services that your doctor or health care provider expects Medicare will not pay for, along with an estimate of the costs for the items and services and the reasons why Medicare may not pay) for one of three sampled residents (Resident 13) and the responsible party. This failure had the potential to result in Resident 13 and responsible party not being able to exercise their right to file an appeal. Findings: During a review of Resident 13's admission Record, the admission Record indicated, Resident 13 was initially admitted to the facility on [DATE] and last readmission was on 8/8/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their admission process by not itemizing one of three sampled resident's (Resident 71), personal belongings upon admission, and not returning the resident's clothing after being processed from the laundry. This failure resulted in Resident 71's unaccounted for and lost belongings. Findings: During a review of Resident 71's admission Record, the admission Record indicated the facility admitted Resident 71 on 4/4/2024 with diagnoses of end stage renal disease (irreversible kidney failure) on dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), limitation of activities due to disability, major depressive disorder, and unspecified psychosis (severe mental disorder in which a person loses the ability to recognize reality or relate to others). During a review of Resident 71's Minimum Data Set (MDS-a resident assessment tool), dated 10/14/2024, the MDS indicated Resident 71 was cognitively (ability to think, understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross reference F744 Based on interview and record review the facility did not protect two of three sampled resident (Resident 20 and 75) from abuse when the facility failed to: 1) Ensure Resident 75, who had a history of aggressive behavior, did not aggressively approach Resident 20, who also had a history of aggressive behavior. 2) Ensure Resident 75 was close to the nursing station as indicated in the care plan intervention, initiated 11/2/2024, to ensure closer monitoring of Resident 75 for aggression manifested by hitting staff. As a result of the deficient practices, Residents 75 and 20 had a physical altercation in Resident 20's room and Resident 75 sustained scratches on the face. Findings: During a review of Resident 20s admission Record, the admission Record indicated Resident 20 was admitted to the facility on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety disorder (mental health disorder characterized by feelings of worry,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document a transfer form for one of two sampled residents (Resident 47) when resident got transferred to the general acute care hospital ([GACH, to a medical facility that provides short-term, active treatment for a wide range of sudden and severe illnesses or injuries) for vomiting (involuntary expulsion of stomach contents through the mouth or nose). This deficient practice had the potential to delay care due to inadequate information from the sending facility. During a record review of Resident 47's admission Record, the admission Record indicated Resident 47 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of congestive heart failure ([CHF], a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), acute respiratory failure (a life-threatening condition that occurs when the lungs and blood are unable to exchange gases properly), cerebral palsy (a group of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross Reference F600 Based on observation, interview, and record review the facility failed to implement the dementia (a progressive state of decline in mental abilities) care plan for two of three sampled residents (Resident 20 and 75). The facility failed to: a) Ensure Resident 75's, who had a history of aggression and resident to resident altercation, room was close to the nursing station and monitored closely to protect safety of others. b) Ensure Resident 20, who had a history of aggression since 6/27/2023, did not scratch Resident 75's face. c)Ensure Resident 75 did not aggressively approach Resident 20 while Resident 20 was in bed and engage in a physical altercation with Resident 20. d) Ensure Resident 75 received all scheduled doses of Memantine (medication for dementia). There were three missed doses in October 2024. As a result, Residents 75 and 20 had a physical altercation in Resident 20's room and Resident 75 sustained scratches on the face. Findings: During a review of Resident 20s admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three residents (Resident 71) pharmacy recommendation to repeat the Resident 71's Hemoglobin A1C (Hgb-a test that indicates the average level of blood sugar control over the last couple of months) was followed through with the medical doctor (MD). This failure resulted in Resident 71's repeat Hgb A1c not being ordered, placing Resident 71 at risk for having continued high blood sugar and diabetes complications such as heart disease and stroke. Findings: During a review of Resident 71's admission Record, the admission Record indicated the facility admitted Resident 71 on 4/4/2024 with diagnoses including of end stage renal disease (ESRD-irreversible kidney failure) on dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 71's Minimum Data Set (MDS-a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident who was transferred to a General Acute Care Hospital (GACH) on 12/9/2024 due to the resident's combative behavior after he was found with drug paraphernalia (any equipment that is used to produce, conceal, and consume illicit drugs), was readmitted to the facility on ce the resident was treated and cleared by the GACH to return to the facility on [DATE] for one of three sampled residents (Resident 1). This deficient practice resulted in the denial of Resident 1's bed hold (a resident's right to keep a bed vacant and available for seven days after their transfer to the hospital in anticipation of their return to the facility) and him remaining at the GACH for two days after the GACH deemed Resident 1 able to return to the facility. This deficient practice had the potential for Resident 1 to continue to be displaced from his residence. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one out of three sampled residents (Resident 1) was free from neglect (is defined as failure to provide goods and services as necessary to avoid physical harm, mental anguish. or mental illness), when Certified Nurse Assistant (CNA) 1 left Resident 1 with soiled incontinence briefs for over 2 hours. This deficient practice had the potential for Resident 1 to feel no one cares, neglected and develop pressure injuries. Findings : During a review of Resident 1 ' s admission Record, the admission Record indicated, Resident 1 was originally admitted to the facility on [DATE] with diagnoses including malignant neoplasm of large intestines and the rectum (cancer of the small and large intestine), abnormalities of gait (walking) and mobility (moving freely) and osteoporosis (bones become weak and brittle) During a review of Resident 1 ' s minimum data set (MDS resident assessment tool) dated 7/19/2024, the MDS indicated Resident 1 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed ensure: a) One of two sampled residents (Resident 1) had a medical diagnosis indicated for Depakote (medication used to treat mental illness) use. b) One of two sampled resident ' s (Resident 2) PRN (given as needed or requested) psychotropic (drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) medications had the following: i. a specified duration, ii. nonpharmacological (any healthcare intervention that doesn't primarily use medication) interventions prior to use of PRN psychotropic, iii. monitoring for side effects (effect of a drug that is in addition to or beyond its desired effect) and adverse reactions of psychotropics, iv. monitoring for hours of sleep, and v. the Xanax (medication that produces a calming effect on the brain) - PRN order indicated a frequency (how often the medication can be administered). c) Two of two sampled residents (Resident 1 and 2) had informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications, Ciprofloxacin hydrochlorothiazide (HCL) (a medication used to treatment bacterial infections), Mupirocin 2% ointment (a medication used to treat skin infections caused by bacteria), Triamcinolone 0.1% cream (a medication used to relieve redness, itching, swelling or other discomfort caused by skin conditions), Hibiclens 4% foam (a skin cleanser which helps reduce bacteria), and Ammonium Lactate 12% topical cream (a skin cream that treats dry skin) prescribed following dermatology visits on 9/20/2024 and 10/18/2024, and delivered to the facility on the same dates, were administered as ordered to one of three sampled residents (Resident 2) to treat Resident 2's statis dermatitis (a skin condition that occurs when blood pools in the veins of the lower legs, causing skin changes due to poor circulation). This deficient practice resulted in the delayed administration of medications and treatment of Resident 2's statis dermatitis and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident, who lacked the capacity to make decisions and was conserved, was supervised, and monitored to prevent one of three sampled residents (Resident 1) from eloping (leaving a secured institution without notice or permission) from the facility. Resident 1 was last seen in the facility on 10/10/2024 at approximately 6:54 p.m. in his room. Resident 1 was noted missing on 10/10/2024 at approximately 7:57 p.m. Resident 1's Responsible Party (RP) informed the facility that she knew Resident 1's whereabouts at approximately 9 a.m., on 10/11/2024 This deficient practice resulted in Resident 1's eloping from the facility on 10/10/2024 and his whereabouts being unknown for approximately 14 hours. This deficient practice had the potential for Resident 1 to be exposed to excessive drops in temperature, motor vehicle accidents, hunger, dehydration, death and for 's Resident 1 to continue to be missing. Findings During a review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident 1) who was discharged from the facility, against medical advice ([AMA] a patient who leaves a medical facility before the physician recommends discharge) on 10/11/2024, and was no longer under the care of a physician at the facility, did not have a procedure performed on 10/14/2024 to remove a gastrostomy tube ([GT] a surgical opening fitted with a device to allow nutrition and medication to be administered directly to the stomach common for people with swallowing problems) in the Director of Nurses (DON) office. This deficient practice resulted in Resident 1 undergoing a procedure at a facility where he no longer resided and where he had no assigned physician or orders/instruction for care. This deficient practice had the potential for Resident 1 to experience side effects related to the procedure including pain and infection. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the consultation notes for an outside of the facility dermatology visit were readily available in the medical record for one of three residents (Resident 2). This deficient practice resulted in the delayed treatment of Resident 2's statis dermatitis (a skin condition that occurs when blood pools in the veins of the lower legs, causing skin changes due to poor circulation), administration of Ammonium Lactate 12% topical cream (a skin cream that treats dry skin), and non-continuity of care. This deficient practice had the potential for Resident 2's skin condition to not heal and/or worsen. Findings During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with a diagnosis of cellulitis (deep infection of the skin caused by bacteria) of the right and left lower limb. During a review of Resident 2's Minimum Data Set ([MDS] a federally mandated resident assessment tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a Change of Condition form (COC: a change in a resident ' s health) and get physican's orders to implement infection prevention measures (a set of precautions used to prevent the spread of infectious diseases caused by bacteria or viruses that can be transmitted through direct or indirect contact) for one of four sampled residents (Resident 1) when the facility was informed on 7/15/2024 that Resident 1 had tested positive for Candida Auris (C-Auris: multidrug-resistant fungal infection that can cause serious illness). This deficient practice placed other residents and facility staff at risk for getting infected. During a review of the Resident 1 ' s admission record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including candidiasis (an infection caused by overgrowth of fungus in the body), history of methicillin resistant staphylococcus aureus (MRSA:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a homelike environment for residents due to eight missing shower tiles and two cracked tiles in one of two shower rooms (shower room [ROOM NUMBER]). This deficient practice placed the residents at risk of cross contamination, spread of disease-causing organisms, and accident/incidents. Findings: During an observation on 8/16/2024 at 1:52 p.m. of Shower room [ROOM NUMBER], with the Maintenance Supervisor (MS), five missing tiles on the right side of the floor and three missing tiles along the wall were observed in the second shower stall. Two cracked tiles were observed on the wall separating the first and second shower stall. During an interview on 8/16/2024 at 1:52 p.m., the MS stated the tiles in the shower room [ROOM NUMBER] have been broken and missing for the past six months. The MS stated that he has a lot of projects he is trying to finish, and he is doing his best. The MS stated the tiles should not be in that condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-18 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's policy to provide an Interdisciplinary Team Meeting (IDT- a group of professional and direct care staff that have primary responsibility for the development of a plan of care for an individual receiving services) for four of four sampled residents (Resident 1, 2, 3 and 4) when Resident 1, 2, 3, and 4 had physician orders to go out on pass for therapeutic purposes. This deficient practice violated Resident 1, 2, 3, and 4's right or the resident representatives' right to participate in the development of the plan of care. Findings During a review of Resident 1's admission Record, the record indicated Resident 1 was admitted on [DATE] with the diagnosis including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 1's Minimum Data Set ([MDS]- a standardized assessment and care screening tool) dated 5/20/2024, the MDS indicated Resident 1 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to contact and inform the physician to clarify post operative (period after the procedure) orders for one of one resident (Resident 1) after Resident 1 returned from cataract surgery (a procedure to remove the lens of the eye and, in most cases, replace it with an artificial lens) on 4/25/2024. This deficient practice resulted in Resident 1 not receiving Cyologyl Ophthalmic solution 1% (eye drops to dilate eyes), Phenylephrine HCL Ophthalmic solution (medication to dilate eyes), and Tropicamide Ophthalmic solution 1% (eye drops) for four days. Not receiving the prescribed medications had the potential to result in negative health outcomes. Findings: During a review of Resident 1 ' s admission record, printed 5/14/2024, the admission record indicated Resident 1 was admitted to the facility on [DATE] with a diagnosis including type 2 diabetes mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for energy).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their infection control practices for one of two sampled residents (Resident 1) who was on contact isolation (precautions taken for residents with contagious germs that are spread through direct and indirect contact) when: a. Certified Nursing Assistant 1 (CNA1) failed to wear gloves while feeding Resident 1. b. Licensed Vocational Nurse 1 (LVN1) failed to remove her personal protective equipment (PPE, equipment worn to minimize exposure to a variety of hazards like gloves, gowns, and face masks) prior to exiting Resident 1 ' s room. These deficient practices have the potential to spread infections throughout the facility and placing other residents, staff, and visitors at risk. Findings: During a review of Resident 1 ' s admission record (face sheet), the face sheet indicated Resident 1 was admitted to the facility 12/19/2023 and readmitted on [DATE] with diagnosis of extended spectrum beta lactamase (ESBL, a bacterium that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of five sampled residents (Resident 2) who was experiencing pain. This deficient practice placed Resident 2 at risk for unrelieved pain. Findings: During a review of Resident 2 ' s admission Record (face sheet), the face sheet indicated Resident 2 was admitted to the facility 12/28/2023 with diagnosis of migraine (severe headaches), and osteoarthritis (a degenerative joint disease, in which the tissues in the joint break down over time and causes joint pain). During a review of Resident 2 ' s Minimum data set (MDS, a standardized assessment and screening tool) dated 1/4/2024, the MDS indicated Resident 2 was cognitively intact (able to follow two simple commands). During a review of Resident 2 ' s Medication Administration Record (MAR) for the month of February 2024, the MAR indicated Resident 2 was receiving ibuprofen (medication for pain) 400 milligrams (mg, a unit of measurement) tablet by mouth every 6 hours as needed for pain. Between 2/1/2024 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the responsible party (RP) for one of three sampled residents (Resident 1), after Resident 1 eloped from the facility. This deficient practice resulted in Resident 1's RP not knowing that Resident 1 was no longer at the facility. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hypertension (HTN), major depressive disorder (a state of confusion), anxiety (feeling nervous, restless or tense, having a sense of impending danger, or panic), psychoactive (a drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) substance abuse and paranoid (a pattern of behavior where a person feels distrustful of and suspicious of other people) schizophrenia (a mental disorder often characterized by abnormal social behavior and failure to recognize what is real). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement a care plan for one of three sampled residents (Resident 1) who had a previous history of elopement (leaving an institution without notice or permission) upon admission. This deficient practice resulted in Resident 1 eloping from the facility with the potential of being exposed to severe environmental conditions including excessive cold, possible motor vehicle accident, medical complications including malnutrition (health problems that may arise due to lack of nutrients [substances found in food necessary for the body to function normally]), dehydration (abnormally low fluid levels in the body), stroke (injury to brain tissue caused by hypertension [abnormally high blood pressure] ) due to missing routine medications including high blood pressure medication, and mood stabilizer medication. Resident 1 remains missing. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to: a. Ensure staff kitchen personnel were not eating their food in the kitchen. b. Ensure blankets were not placed on the kitchen's floor, counter and on top of the trash can. c. Ensure open food items are dated and labeled in the refrigerator. d. Ensure the Cooks performed handwashing before preparing, cooking, and serving food. e. Ensure dishwashing's temperature was maintained at the proper temperature. These failures had the potential to place residents at risk for food-borne illnesses (any illness resulting from ingestion of food contaminated with bacteria, viruses, or parasites). Findings: a. During an initial Kitchen Tour observation on 1/16/2024, at 8:22 a.m., several kitchen personnel were sitting and eating in a table next to the steam table. b. During an observation on 1/16//2024, at 8:25 a.m., white blankets were on top of the kitchen counter, on the kitchen floor and on top of a step on trash can that was next to handwashing sink. During an interview on 1/18/2024, at 9:12 a.m. with Tray Person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-19 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility's Quality Assessment and Assurance (QAA a group consisting of the Medical Director, and various department heads that assess and implement improvement measure to systemic issues) Committee, failed to implement corrective action to the systemic problems identified: 1. Laundry dryer will not close for more than a month. 2. Dish washing temperature not at the proper temperature and not enough to sanitize all the utensils. 3. Water dripping from the freezer for a long period of time. 4. Staff eating inside the kitchen. 5. Staff brought blankets inside the kitchen. 6. Pneumonia vaccination not offered to some of the residents. 7. Residents right to go back to his previous bed and replacement of resident belongings. 8. The nursing staff failed to ensure call light are within reach. As a result, the facility's deficient practices placed the residents at risk for not receiving the quality treatment necessary to adequately meet their highest practicable well-being and placed the residents at risk for cross contamination and infection. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-19 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure their kitchen freezer and dryer were maintained in an operational condition for 86 of 86 residents by failing to: 1. Ensure the kitchen freezer would not have an ice buildup on the door of the freezer and was leaking water to the walk-in refrigerator. 2. Ensure dryer # 1's door in the laundry room was able to close to maintain the proper temperature and temperature of dryers are being monitored. These failures had the potential to affect residents 'health and put residents at risk for spread of infection and food-borne illnesses (any illness resulting from ingestion of food contaminated with bacteria, viruses, or parasites). Findings: 1. During a concurrent kitchen tour observation and interview on 1/16/2024, at 8:22 a.m. with Dietary Service Supervisor (DSS), a small amount of water on the walk-in refrigerator and temperature of refrigerator was 33 degrees Fahrenheit ([F] unit of measurement) DSS stated that the normal range of refrigerator's temperature 40 degrees and below. DSS confirmed there was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide dignity and respect for three ( Resident 2, Resident 24, and Resident 62) of 20 sampled residents by failing to: a. replace resident boombox (a portable sound system, typically radio, CD player capable of powerful sound) for one sampled resident (Resident 2). b. Provide a dignity or privacy bag (urinary drainage bag holder that restores the dignity of a catheterized [insertion of a tube into the bladder to allow urine to drain for collection] on Resident 62's and Resident 24 indwelling catheter (a hollow tube that drains urine from the bladder into a bag outside the body). These failures had the potential to result into Resident 2's, Resident 24's and Resident 62's low self-esteem and privacy being violated. The deficient practice of failing to replace boombox violated resident's right and had the potential to negatively affect the resident's psychosocial well-being. Findings: a. During a review of Resident 2's admission Order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the nursing staff failed to ensure call lights were within reach for four of four sampled residents (Residents 4, 14, 65 and 294). This deficient practice had the potential to delay any assistance the Resident's might need, and have a negatively affect their quality of left due to unmet needs. Findings: During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was admitted to the facility on [DATE], with diagnoses including unspecified dementia (the loss of cognitive functioning-thinking, remembering, and reasoning-to such an extent that it interferes with a person's daily and activities), epilepsy (a neurological condition involving the brain that makes people more susceptible to having recurrent unprovoked seizures), and paraplegia (extreme weakness of the legs). During a review of Resident 4's Minimum Data Set (MDS- a comprehensive assessment and care planning tool) dated 10/19/23, the MDS indicated Resident 4 had severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a verbal abuse allegation to the State Licensing Agency ([CDPH] California Department of Public Health), the Ombudsman, and law enforcement agency for one of two sampled residents (Resident 299), when Resident 299 expressed feeling uncomfortable to be in the same room with Resident 51. This deficient practice resulted in the CDPH not being alerted to an allegation of abuse and also had the potential for a delay in the investigation of the allegation of abuse and for Resident 299 to experience continued abuse. Findings: During a review of Resident 299's admission Record, the admission Record indicated Resident 299 was admitted to the facility on [DATE], with diagnoses including functional paraplegia (paralysis that affects your legs, but not your arms), chronic obstructive pulmonary disease ([COPD] is a common lung disease causing restricted airflow and breathing problems) and idiopathic peripheral autonomic neuropathy (neuropathy is when nerve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate a verbal abuse allegation to the State Licensing Agency ([CDPH] California Department of Public Health), the Ombudsman, and law enforcement agency for one of two sampled residents (Resident 299), when Resident 299 expressed feeling uncomfortable to be in the same room with Resident 51. This deficient practice resulted in the CDPH not being alerted to an allegation of abuse and also had the potential for a delay in the investigation of the allegation of abuse and for Resident 299 to experience continued abuse. Findings: During a review of Resident 299's admission Record, the admission Record indicated Resident 299 was admitted to the facility on [DATE], with diagnoses including functional paraplegia (paralysis that affects your legs, but not your arms), chronic obstructive pulmonary disease ([COPD] is a common lung disease causing restricted airflow and breathing problems) and idiopathic peripheral autonomic neuropathy (neuropathy is when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-19 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review the facility failed to provide appropriate and consistent activities for three of seven sampled residents (Resident 4, 14 and 65). This deficient practice had the potential to decrease physical, cognitive, emotional health, and sense of belonging. Findings: During a review of Resident 4's admission Order, the admission Record indicated Resident 4 was admitted to the facility on [DATE], with diagnoses including unspecified dementia (the loss of cognitive functioning-thinking, remembering, and reasoning-to such an extent that it interferes with a person's daily and activities), epilepsy (a neurological condition involving the brain that makes people more susceptible to having recurrent unprovoked seizures), and paraplegia (extreme weakness of the legs). During a review of Resident 4's Minimum Data Sheet (MDS- a comprehensive assessment and care planning tool) dated 10/19/23, the MDS indicated Resident 4 had severe cognitive impairment (ability to learn,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure two sampled residents (Resident 2 and 4) receive the necessary activities and exercises services needed. This deficient practice had the potential to result in Resident 2 and Resident 4 not receiving the quality of care that was needed. Findings: (A)During a review of Resident 2's admission Order (Face Sheet), the admission Order indicated Resident 2 was initially admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses including Parkinson's disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), heart failure (a condition that develops when your heart doesn't pump enough blood for your body's needs), and type 2 diabetes mellitus (high blood sugar level). During a review of Resident 2's Minimum Data Sheet (MDS- a comprehensive assessment and care planning tool) dated 09/29/23 indicated Resident 2 had no cognitive impairment (ability to learn,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the planned menu for polenta on two ( Resident 57 and Resident 73) of 20 sampled residents who are on fortified diet ( foods that have nutrients added to them to make them more nutritionally complete). This failure had the potential for Resident 57 and Resident 73 to receive the wrong caloric intake and not meet their nutritional needs which could lead to weight loss. Findings: During a review of Resident 57's admission Record(Face Sheet), the admission Record indicated the resident was admitted on [DATE] to the facility with diagnoses that included epilepsy ( brain disorder characterized by repeated seizures due to a temporary change in the electrical functioning of the brain), and traumatic subarachnoid hemorrhage (bleeding in the space below one of the thin layers that cover and protect the brain commonly caused by head injury or ruptured brain vessels). During a review of Resident 57's Minimum Data Set ([MDS] standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: a. ensures the licensed nurse labeled and dated gastrostomy tube feeding formula and syringes for Resident 294. b. ensure to remove the midline (a long, thin, flexible tube that is inserted into a large vein in the upper arm) catheter using aseptic technique( a method used to prevent contamination with microorganisms) for Resident 297. c. ensure staff personal belongings were not placed on Enhanced Barrier Precautions (EBP-infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes) bed after the bed was cleaned. d. ensure staff member would not store cooked pasta and tumbler in the clean laundry area. e. maintains an appropriate and recommended temperature of the dryer. These failures had a potential to result in cross contamination (physical movement or transfer of harmful bacteria from one person, object, or place to another)and place residents at risk for spread of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-19 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer the pneumococcal vaccine (vaccine that helps prevent pneumonia, an infection that inflames the air sacs in one or both lungs) to two of twenty sampled residents (Resident 7 and Resident 2). This failure had the potential to result in Resident 7 and 2 acquiring and transmitting pneumonia to other residents, staff, and visitors. Findings: A. During a review of Resident 7's admission Record(Face Sheet), the admission Record indicated Resident 7 was originally admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic obstructive inflammatory lung disease that causes obstructed airflow from the lungs) morbid obesity (a chronic condition characterized by excessive body fat), hypertension (when force it takes for blood to circulate in the body was consistently elevated) and schizophrenia(a serious mental illness that affects how a person thinks, feels and behaves). During a review of Resident 7's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-19 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two out of four Certified Nursing Assistants (CNA's), CNA 4 and CNA 8 were provided the required dementia (a decline in memory, language, problem-solving and other thinking skills that affect a person's ability to perform everyday activities) care training necessary to ensure the continuing competence of the facility's nursing staff's knowledge and skills. This deficient practice could result in a delay and interruption of the provision of necessary care and interventions necessary when providing care to dementia residents. Findings: During an interview on 1/18/24 12:18 p.m. with Certified Nurse Assistant (CNA 9), CNA 9 stated she has not received dementia care training and she believes that dementia training would help to take better care of residents with dementia. CNA 9 stated that the facility has residents with dementia. CNA 9 stated she takes care of dementia Residents and it is difficult taking care of residents with dementia if we are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of 20 sampled residents (Resident 48) documentation of a significant change of condition was documented and Medical Doctor (MD) was informed when Resident 48's oxygen saturation dropped to 78 percent (%). This failure resulted in resident 48 not receiving the appropriate care and necessary treatment for low oxygen levels. Findings: During a review of Resident 48's admission Record (Face Sheet) ,the Face Sheet indicated Resident 48 was admitted to the facility on [DATE] with diagnoses of but limited to pneumonia (is an infection that affects one or both lungs), acute respiratory failure with hypoxia (often caused by a disease or injury that affects your breathing, such as pneumonia, opioid overdose, stroke, or a lung or spinal cord injury) and muscle weakness. During a review of Resident 48's History and Physical (H&P) dated 11/6/2023, the H&P indicated Resident 48 did not have the mental capacity to make decisions. During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of 20 sampled residents (Resident 57) received Restorative Nurse Aide (RNA, certified nursing aide program that helps residents to maintain their function and joint mobility) services and treatment to prevent further decrease in range of motion (ROM, full movement potential of a joint [where two bones meet]) and contractures (muscle and joint stiffness associated with joint deformities and pain). This failure resulted in Resident 57 not receiving the needed RNA services placing Resident 57 at risk for further decline in range of motion, and at risk for contractures. Findings: During a review of Resident 57's admission Record, the admission Record indicated, Resident 57 was admitted to the facility on [DATE] with diagnoses including abnormalities of gait (manner or style of walking) and mobility (the ability to move or walk freely and easily), limitation of activities due to disability, and epilepsy (a sudden, uncontrolled burst of electrical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to do an ongoing assessment and provide revised interventions for one of two sampled residents (Resident 62) who had weight loss. This failure placed Resident 62 for unplanned significant weight loss of 14 pounds([Lbs.] unit of measurement) in one month and at risk for continued weight loss. Findings: During a review of Resident 62's admission Record, the admission Record indicated the resident was originally admitted on [DATE] and was readmitted on [DATE] to the facility with diagnoses that included diabetes ( too much sugar in the blood), bacteremia( presence of infection in the blood caused by bacteria), atrial fibrillation( irregular, often rapid heartbeat causing poor blood flow) and personal history of diseases of the skin and subcutaneous tissue ( layer of tissues underlies the skin). During a review of Resident 62's Minimum Data Set ([MDs] standardized screening tool) dated 11/2/2023, the MDS indicated the resident had intact cognition (thought…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-19 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide an effective pain management on one of five sampled residents ( Resident 197) by failing to: 1. Ensure Resident 197's pain level was assessed and reassessed in a timely manner. 2. Ensure appropriate pain medication was provided according to pain assessment. These failures placed Resident 197 at risk for unrelieved pain and delay of necessary treatment and care. Findings: During a review of Resident 197's admission Record, the admission Record indicated the resident was admitted on [DATE] to the facility with diagnoses that included localized swelling, mass and lump right lower limb( leg), localized swelling , mass and lump on left lower limb, gout( form of arthritis which causes swelling, pain in the joints due to high level of uric acid in the blood), chronic kidney disease( gradual loss of kidney function over time) and osteoarthritis (wearing down of the protective tissue at the ends of the bones which occurs gradually). During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to provide services including procedures that ensure the accurate administering of all drugs and biologicals to meet the needs of one of 20 sampled residents (Resident #35) by failing to ensure medications were not left at her bedside. This deficient practice had the potential for Resident 35 to have a medication-related adverse consequence. During a review of Resident 35's admission Record (AR), the admission Record indicated Resident 35 was admitted to the facility on [DATE], with diagnoses including type 2 diabetes mellitus (chronic condition that affects how the body processes sugar), depression (a constant feeling of sadness and loss of interest, which stops you doing your normal activities), and morbid obesity (more than 80 to 100 pounds above ideal body weight). During a review of Resident 35's History and Physical (H&P), dated 12/30/2023, the H&P indicated, Resident 35 had the capacity to make decisions. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop care plans for two of three sampled residents (Residents 1 and 7), who smoked cigarettes and/or were observed smoking in the facility. This deficient practice resulted in the care needs related to Resident 1 and Resident 7 ' s smoking not being documented and had the potential of not being recognized or addressed which could lead to harm. Findings: a. During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included difficulty in walking, and end stage renal disease ([ESRD] a condition in which the kidneys lose the ability to remove waste and balance fluids). During a review of the Resident 1 ' s Minimum Data Set ([MDS] a standardized assessment and care planning tool), dated 10/13/2023, the MDS indicated Resident 1 ' s cognition (thought process) was intact. During a review of the care plan section in Resident 1 ' s clinical record, the care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent accidents by: a. Failing to provide supervision for three of three residents who smoked (Resident 1, Resident 2, and Resident 7) and failing to ensure: 1. Residents 1 and 2 were supervised while smoking in the patio. 2. Resident 2 did not have possession of his pack of cigarettes and a lighter. 3. Residents 1 and 7 were assessed for smoking safety before being allowed to smoke in the facility. 4. The interdisciplinary team ([IDT] a group of healthcare providers from different fields who work together or toward the same goal to provide the best care or best outcome for residents) developed individualized residents ' care plan for smoking for Residents 1 and 7. These deficient practices placed Residents 1, 2 and 7 at risk for injuries related to unsupervised smoking. b. Failing to ensure hallways were clear of wheelchairs, Mechanical lifts (a mobility tool used to allow a person to be lifted and transferred with a minimum of physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-04 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide safe and sanitary storage for Residents personal food for two of two residents ' (Resident 9 and 10) by failing to ensure: 1. Resident 9 and 10 ' s personal food was not stored in the refrigerator for employee personal food items. 2. Resident 9 and 10 ' s food items were labeled with the date when the food item was brought to the facility. 3. Resident 9 and 10 ' s personal food was stored in a refrigerator where the temperature of the refrigerator was monitored and maintained at the recommended temperature range. These deficient practices had the potential to result in contamination of residents' food items which can cause food-borne illnesses (food poisoning). Food borne illness if contracted by the facility's' vulnerable population can lead to other serious medical complications. Findings: During a review of Resident 9 ' s admission Record, the admission Record indicated the facility admitted Resident 9 on 11/12/2023 with diagnoses that included metabolic encephalopathy (brain dysfunction caused by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement infection prevention and control (practical, evidence-based approach preventing patients and health workers from being harmed by avoidable infections) measures as evidenced by the failure to: a. Ensure the hallways were clear of any dirty equipment for seventy-seven out eighty-seven residents. b. Ensure a deep clean (a very complete cleaning process that includes all parts of something, not just surfaces or places where dirt can be seen) was completed for 21 of 21 resident rooms after residents vacated the rooms. These failures had the potential to result in the continued spread of infections including Coronavirus disease (COVID-19 a potentially severe respiratory illness caused by a corona virus and characterized by fever, coughing, and shortness of breath) in the facility. Findings: a. During a concurrent observation in the hallway and interview with Licensed Vocational Nurse (LVN) 1 on 12/10/2023 at 8:12 a.m., there was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-04 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Certified Nursing Assistants (CNAs 3, 6, 7 and 8) who were contracted through a nurse Registry (a business that connects clients with licensed/registered nurses) to work at the facility, received abuse training and/or was made aware of who the abuse coordinator in the facility was before being assigned resident care. This deficient practice resulted in the inability of the facility to ensure that CNAs 3, 6, 7, and 8 knew the abuse regulations as mandated by the California Department of Public Health (CDPH) and per their facility ' s policy and procedure (P/P). This deficient practice had the potential to place residents at risk for abuse. Findings: During an interview on 12/2/2023 at 7:04 a.m., CNA 4 , the CNA 4 stated, the facility did not provide any training or ask anything about her trainings. CNA 4 stated when she came in this morning the Registered Nurse (RN 1) just handed her the assignment. During an interview on 12/2/2023, at 1:10 p.m., the Director of Staff Development (DSD) stated, CNAs employed through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement Coronavirus disease (COVID-19 a potentially severe respiratory illness caused by a corona virus and characterized by fever, coughing, and shortness of breath) outbreak response measures (acts and procedures to minimize the spread of a disease) as evidenced by the facility failure to: a.Ensure Licensed Vocational Nurse (LVN) 3 was wearing an N95 mask (well fitted mask that filters airborne particles) and not eating potato chips while typing on the keyboard at the nursing station. b.Ensure Certified Nurse Assistant (CNA) 2 was wearing a mask while feeding one of one random resident. c.Ensure two visitors was screened for signs and symptoms of covid-19, by Registered nurse (RN) 1, prior to entry to the facility. d.Ensure CNA 10 donned (put on) eye protection (eye shield or goggles) when entering one Covid-19 positive resident's (Resident 4) isolation room (room keeps resident separated from others to prevent spread of infection).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-03 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess resident eligibility and offer pneumonia (an infection of the lungs) vaccination (medication to prevent a particular disease) for 2 of 5 sample residents (Resident 5 and 6) and offer influenza (contagious respiratory disease that can cause mild to severe illness) vaccination for Resident 6. These failures placed two residents at a higher risk of acquiring and transmitting the pneumonia and influenza to other vulnerable and immunocompromised (a weak immune system) residents in the facility. Findings: During a review of Resident 5's admission Record (Face Sheet) indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease with acute exacerbation (COPD- a group of diseases that cause airflow blockage and breathing-related problems), hypertension (high blood pressure), unspecified asthma (a condition in which a person's airways become inflamed, narrow and swell, and produce extra mucus,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-03 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer the coronavirus 19 (Covid-19 a potentially severe respiratory illness caused by a corona virus and characterized by fever, coughing, and shortness of breath) vaccine (medication to prevent a particular disease) for two of two sampled residents (Resident 5 and 6). This failure placed Resident 5 and 6 at higher risk for acquiring Covid-19 infection. Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease with acute exacerbation (COPD- a group of diseases that cause airflow blockage and breathing-related problems), hypertension (high blood pressure), unspecified asthma (a condition in which a person's airways become inflamed, narrow and swell, and produce extra mucus, which makes it difficult to breathe). During a review of Resident 5's Minimum Data Set (MDS), a standardized assessment and care planning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of one Coronavirus disease ([Covid-19] a very contagious infectious disease) positive resident (Resident 4) had physician orders for Novel Respiratory Precautions (precautions to follow before entering a room of someone who has a newly identified germ that can cause respiratory infections). This deficient practice had the potential for the continued spread of Covid-19 to other residents and staff in the facility. Findings: During a review of Resident 4 's admission Record (Face Sheet), indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including urinary tract infection ( UTI-infection in the part of the body that filters the waste through urine) and bacteremia (blood infection). During a review of Resident 4's Minimum Data Set (MDS-standardized assessment and care-screening tool), dated 11/10/2023, the MDS indicated Resident 4's cognition (thought process) was intact. The MDS indicated Resident 4 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the: a. Minimum Data Set Nurse (MDSN) documented the date a care plan was started for one of one resident (Resident 3) and not when it should have started. b. Iinfection Preventionist Nurse (IPN) entered the order for isolation on the day she informed Medical Doctor (MD). These deficient practices had the potential to result in an inaccurate depiction of care rendered and received by the residents. Findings: During a review of Resident 3's admission Order (Face Sheet) indicated Resident 3 was admitted on [DATE] with diagnoses including essential hypothyroidism (when the thyroid gland doesn't make enough thyroid hormones to meet your body's needs), hyperlipidemia (high lipids in the blood) urinary tract infection (UTI- an infection in any part of the urinary system). During a review of Resident 3's Nurses Progress Note dated 12/1/2023, indicated Resident 3 was alert and verbally responsive. During a review of Resident 3's Physicians Order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-03 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their protocol for Antibiotic Stewardship (refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use) for one of three sampled residents (Resident 1). Resident 1 was prescribed antibiotic drug without meeting the criteria, after being screen for C-difficile (also known as Clostridioides difficile a germ that causes diarrhea and colitis (an inflammation of the colon) and urinary tract infection (UTI- infection in any part of the urinary system, the kidneys, bladder, or urethra). This failure had the potential for resident to develop antibiotic resistance (not effective to treat infection) from unnecessary or inappropriate antibiotic (medication to treat infection) use. Findings: During a review of Resident 3's admission Order (Face Sheet) indicated Resident 3 was admitted on [DATE] with diagnoses including essential hypothyroidism (when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-28 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures for an outbreak of Group A Streptococcal Infection (GAS: an infection that can spread through having contact with saliva, sharing utensils, or touching a wound of an infected individual) for four out of six sampled residents (Resident 1, Resident 4, Resident 5, Resident 6) by failing to: 1. identify why Resident 1, Resident 5, and Resident 6 is on Enhanced Barrier Precautions (EBP: infection control interventions to reduce transmission of multidrug-resistant organisms (MDROs: bacteria that is resistant to one or more antibiotics that help fight infections). 2.use appropriate personal protective equipment (PPE-protective gear that acts as a barrier between infectious materials) while Certified Nurse Assistant (CNA) and Licensed Vocational Nurse (LVN) was in close contact with the affected residents. 3.not performing hand hygiene when exiting Resident 5 and Resident 6's room. 4.not following Public…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-27 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of one sampled resident's (Resident 1) electronic medical record (EMR- resident information including medical history, medications, diagnosis) was not left unattended when Licensed Vocational Nurse (LVN) 1 failed to exit out of the EMR after completing her medication administration. This deficient practice violated Resident 1's right to privacy and confidentiality. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including obesity (too much body fat), depression (constant feeling of sadness that interferes with normal activities) and diabetes mellitus type 2 (disease where there is a high level of sugar in the blood). During a review of Resident 1's History and Physical (H/P), dated 10/21/2022, the H/P indicated Resident 1 did not have the capacity to understand and make decisions. During a review of Resident 1's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$27,378 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $27,378 — penalty dated 2024-01-19
  • Medicare payment denial — starting 2024-03-20 for 3 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AARON MAYER — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.6-1.6 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 6 homes this chain runs (chain average 3.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AHM TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL100%since 02/01/2023
MAYER, AARONIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
FLORIN, LOUISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
NGUYEN, HUNG MANHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/30/2025
MAYER, RONALDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/30/2025
PACIFICARE HEALTH MANAGEMENT LLCOrganizationADP OF THE SNFsince 02/01/2023

CMS files one row per role, so the 11 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.2M
Net patient revenuemost recent cost report
-11.1%
Operating marginrevenue minus expenses
$658K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 11%Other / private 15%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $658K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$411per resident / day
operating cost
$12,492per month
≈ monthly operating cost
$370per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056425. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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