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Willowbrooke Court Skilled Care Center - Edgewater

23305 Blue Water Circle, Boca Raton, FL 33433 · Non profit - Corporation · 60 certified beds · (561) 368-5600 Medicare only — no Medicaid

Call the home — (561) 368-5600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

On the public record, this home looks stronger than most — but visit before you decide.

In its favor
  • a strong health-inspection score (5/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no harm-level citations in the current inspection record
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (12% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 5 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6853 SW 18th St Ste M111 · (561) 417-3339 · Call to confirm hours
Pharmacy
6861 SW 18th St · (561) 394-0024 · Call to confirm hours
Grocery
3701 W Hillsboro Blvd. Ste B
Park
3000 Lakes Dr · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%2.5%3.3%check this — see note marked star below the table
Long-stay residents with pressure ulcers4.0%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control8.5%10.5%21.2%better than state — see note marked double-dagger below the table
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%94.7%79.4%better
Short-stay residents rehospitalized after admission24.3%26.1%22.6%typical
Short-stay residents with an outpatient ER visit9.0%9.1%12.0%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

72.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 126 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

72.4%U.S. median 51.5%
Got home and stayed home
14.5%U.S. median 10.7%
Went back to hospital
84.4%U.S. median 56.6%
Met the expected recovery
1.48U.S. median 0.31
Therapy hours / resident / day
0.70hours / resident / day
Physical therapy
0.58hours / resident / day
Occupational therapy
0.20hours / resident / day
Speech therapy

Met the expected recovery: 84.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 96 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 1.48 therapist hours per resident per day in 2026Q1 — more than 99% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF72.4%CMS range 64.0–79.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF14.5%CMS range 11.2–19.510.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge84.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge84.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.1%CMS range 3.3–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.46
RN hours/ resident / day
0.52
LPN hours/ resident / day
2.69
Aide hours/ resident / day
4.66
Total nurse hours/ resident / day
1.28
RN hoursweekends
11.6%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 27.0 residents a day — about 45% occupied, or roughly 33 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.66 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.46 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.69 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.47 hrs/resident/day on weekends vs 4.74 on weekdays — 6% thinner on weekends. RN hours go from 1.53 to 1.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 12% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

0
deficiencies at the latest standard inspection (2025-03-27)
2
at the previous standard inspection (2023-12-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

  • Potential for harm · F2023-12-14 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow standardized recipes to ensure that food was appetizing, palatable, and flavorful that could potentially affect any resident who may request Chicken Noodle soup with their meals. This practice could affect 18 out of 19 residents residing on the 3rd floor, certified section. The findings included: Review of the facility's Standardized Recipe for preparation and serving of Chicken Noodle Soup noted the following: 6-ounce Chicken Base 3 gallons Tap Water Chopped Celery, Onion, Carrots 1 lb. [pound] 8 ounces Cooked Pulled Chicken Meat Poultry Seasoning, Black Pepper 1 Pound Dry Egg noodles Combine water, base vegetables, spices and chicken to a boil. Simmer 30 min [minutes]. Add Noodles and simmer until tender about 15 minutes and maintain at > [greater than] 140 F [Fahrenheit] for 4 hours. Yield = 50, 6-ounce portions. 1. During the Resident Council Meeting conducted by the surveyors on 12/12/23 at 10:30 AM, it was noted that the 7 residents in attendance stated soups (Chicken Noodle Soup) was runny,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-12-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety potentially for 18 out of 19 residents residing on the 3rd floor, certified section. The findings included: Review of the facility's Culinary Services Manual - Policies and Procedures: Cleaning and Sanitation Issued: 11/13, Revised: 11/13, documented, in part, the following: Procedure: (b) The Culinary and Nutrition Services management team is responsible for developing written daily cleaning schedules. (c) The manager initiates the cleaning schedule and supervises employee comp, to the schedule. (d) All cleaning tasks will be checked nightly to ensure the meet ACTS standards. (f) Heavy duty monthly and semi-annual cleaning projects must also be scheduled and documented by the management staff. During the kitchen observation tour conducted on 12/11/23, it was noted that Cleaning and Sanitation Policies and Procedures were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record and policy review, the facility failed to ensure that antipsychotic medication had a clinical indication for use, that the ordering Prescriber had conducted a comprehensive assessment of the resident and that behaviours were adequately monitored for 1 of 5 sampled residents reviewed for the unnecessary medication (Resident #46). The findings included: A review of the facility's policy, titled, Psychotropic Medication Use, dated 12/01/2007, showed that the following: all medications used to treat behaviors must have a clinical indication and be used in the lowest possible dose and should be monitored for efficacy, risks, and benefits. It further showed that If the Prescriber orders a psychotropic medication for the resident, the facility should ensure that the Prescriber has conducted a comprehensive assessment of the resident as documented in the clinical records. Review of the F29, a billable/specific ICD-10-CM code, revealed it can be used to indicate a diagnosis for reimbursement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review of policy & procedure review, the facility failed to properly dispose of a remaining powder medication packet for 1 of 6 sampled residents observed during a Medication Administration Observation, Resident #149; failed to ensure it maintained the resident's medication in line of sight, during a Medication Administration Observation, for 1 of 6 sampled residents observed, Resident #149; failed to properly dispose of an unsecured, expired over-the-counter (OTC) medication at the resident's bedside for 1 of 13 residents observed during an observational tour, Resident #17; and failed to ensure it properly secured medication as a 'loose' pill was observed on the dining room patio floor during a facility residents' activity. The findings included: Review of facility policy and procedure on [DATE] at 1:08 PM for 'Storage of Medications', provided by the Director of Nursing (DON), revised [DATE] for Long Term Care (LTC) Facility's Pharmacy Services and Procedures Manual,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ACTS RETIREMENT-LIFE COMMUNITIES — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 54.7+0.3 vs chain
Health inspection 5 of 54.4+0.6 vs chain
Staffing 5 of 54.9≈ chain avg
Quality measures 5 of 54.4+0.6 vs chain
The other 26 homes this chain runs (chain average 4.7★, per CMS)
2 of 5Willowbrooke Ct Skilled Care Ctr At Bayleigh ChaseEaston, MD 4 of 5Renaissance At The TerracesBonita Springs, FL 4 of 5Willowbrooke Court At St Andrews EstatesBoca Raton, FL 4 of 5Willowbrooke Court Skilled Care Center FairhavenSykesville, MD 4 of 5Willowbrooke Ct Skilled Care Ctr Westminster VlgSpanish Fort, AL 5 of 5Willow Brooke Court At Park Pointe VillageRock Hill, SC 5 of 5Willow Brooke Ct Skilled Care Ctr At Heron PointChestertown, MD 5 of 5Willowbrooke Court At Azalea TracePensacola, FL 5 of 5Willowbrooke Court At Cokesbury VillageHockessin, DE 5 of 5Willowbrooke Court At Country HouseWilmington, DE 5 of 5Willowbrooke Court At Indian River EstatesVero Beach, FL 5 of 5Willowbrooke Court At Lanier Village EstatesGainesville, GA 5 of 5Willowbrooke Court SC Ctr at Matthews GlenMatthews, NC 5 of 5Willowbrooke Court SC Ctr at Tryon EstatesColumbus, NC 5 of 5Willowbrooke Court Skd Care Center At Lima EstatesLima, PA 5 of 5Willowbrooke Court Skilled Care At EvergreensMoorestown, NJ 5 of 5Willowbrooke Court Skilled Care Center At BrittanyLansdale, PA 5 of 5Willowbrooke Court Skilled Care Center at Mease LiDunedin, FL 5 of 5Willowbrooke Court Skilled Center At Manor HouseSeaford, DE 5 of 5Willowbrooke Court-GraniteMedia, PA 5 of 5Willowbrooke Court-SouthamptonSouthampton, PA 5 of 5Willowbrooke Court-Spring HousLower Gwynedd, PA 5 of 5Willowbrooke Ct Skilled Care Buckingham's ChoiceAdamstown, MD 5 of 5Willowbrooke Ct Skilled Care Ctr At Magnolia TraceHuntsville, AL 5 of 5Willowbrooke Ctskdcarectr At FortwashingtonestatesFort Washington, PA 5 of 5Willowbrooke Ctskdcarectr Atnormandy Farms EstatesBlue Bell, PA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ACTS ACQUISITION AND DEVELOPMENT COMPANY LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2003
ACTS ALLIANCE MANAGEMENT LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2003
ACTS COMMUNITIES OF MARYLAND, INC.OrganizationINDIRECT OWNERSHIP INTERESTsince 04/01/2019
ACTS LEGACY FOUNDATION, INC.OrganizationINDIRECT OWNERSHIP INTERESTsince 12/31/2022
ACTS RETIREMENT SERVICES, INCOrganizationINDIRECT OWNERSHIP INTERESTsince 03/24/2009
ACTS SIGNATURE COMMUNITY SERVICES INCOrganizationINDIRECT OWNERSHIP INTERESTsince 12/31/2022
BONITA SPRINGS RETIREMENT VILLAGE INCOrganizationINDIRECT OWNERSHIP INTERESTsince 11/01/2024
MEASE LIFE INCOrganizationINDIRECT OWNERSHIP INTERESTsince 10/01/2023
ALLMOND, SUSANIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2015
BROD, KATHRYNIndividualCORPORATE DIRECTORsince 02/15/2024
CALLAWAY, WARRENIndividualCORPORATE DIRECTORsince 03/30/2022
CHAMBERLAIN, LINDAIndividualCORPORATE DIRECTORsince 01/01/2025
CHRISTIANSEN, KARENIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/26/2009
DETWEILER, HAROLDIndividualCORPORATE DIRECTORsince 01/26/2009
ESTERHAI, JOHNIndividualCORPORATE DIRECTORsince 05/01/1996
GERNER, ELRICIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2010
GLYNN, JAMESIndividualCORPORATE DIRECTORsince 01/01/2023
GRANT, GERALDIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/26/2009
GREER, JASONIndividualCORPORATE DIRECTORsince 03/30/2022
KELLY, MICHAELIndividualCORPORATE DIRECTORsince 02/11/2020
LAMMERS, JOHNIndividualCORPORATE DIRECTORsince 12/15/2020
LAWSON, DANIELIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2025
MASHNER, MARVINIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/1991
MIDDLEBROOKS, DANIELIndividualCORPORATE DIRECTORsince 01/01/2023
REICHARD, DAWNIndividualCORPORATE DIRECTORsince 06/01/2025
AHERN, SUSANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
FOX, GLENNIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2017
ACTS MANAGEMENT SERVICES, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2012
ACTS RETIREMENT-LIFE COMMUNITIES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2012
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/17/2025
U.S. BANKOrganizationTRUSTEE OF THE SNF; ADP OF THE SNFsince 07/09/2025
BAKER TILLY ADVISORY GROUP LPOrganizationADP OF THE SNFsince 02/03/2025
BAKER TILLY US LLPOrganizationADP OF THE SNFsince 11/05/2024
NEMBHARD, DONOVANIndividualADP OF THE SNFsince 10/01/2017
PALHANO, MELISSAIndividualADP OF THE SNFsince 09/26/2022

CMS files one row per role, so the 53 rows in the source record cover these 35 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$25.0M
Net patient revenuemost recent cost report
+7.3%
Operating marginrevenue minus expenses
$1.2M
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 0%Medicare 13%Other / private 87%

This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$1,171per resident / day
operating cost
$35,598per month
≈ monthly operating cost
$1,263per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the Florida Medicaid page for homes that do.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105489. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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