Willowbrooke Ct Skilled Care Ctr At Bayleigh Chase
501 Dutchman's Lane, Easton, MD 21601 · Non profit - Corporation · 99 certified beds · (410) 822-8888 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.0% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.8% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.4% | 0.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 22.8% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.5% | 2.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 15.4% | 22.2% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 28.0% | 16.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.6% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.5% | 25.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.0% | 13.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 89.4% | 80.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 10.6% | 21.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 16.3% | 9.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.91 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.31 | 1.20 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
79.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 150 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 79.4%CMS range 72.6–85.4 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 8.7–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 50.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 35.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 9.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 4.7–11.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 61.0 residents a day — about 62% occupied, or roughly 38 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.04 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.73 on weekdays — 13% thinner on weekends. RN hours go from 1.13 to 0.82 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.
- Immediate jeopardy · J2025-01-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility reported incidents, record review and interview with facility staff it was determined that the facility staff failed to protect residents against incidents of abuse, and ensure measures were put in place to prevent further incidents of abuse. This was evident for 3 (#905, #901, and #45) of 9 residents reviewed for abuse. The facility was notified of the immediate jeopardy at 4:40 PM on 1/13/25. The facility developed a plan to sufficiently remove immediacy, which was reviewed and accepted after 3 attempts, at 6:37 PM on 1/13/2025 while surveyors remained onsite. The plan to remove immediacy that was presented to surveyors included: Resident #905 passed on 8/2/23, Resident #901 passed on 2/22/23. Resident #45 was interviewed on 1/8/25 by the social worker regarding his/her abuse claim. The facility reported the incident to the state on 1/8/25. A 5-day investigation was completed and submitted on 1/13/25. The conclusion was that alleged abuse could not be substantiated. GNA #1 was removed from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure one resident (Resident (R)52) of two residents reviewed for falls out of a total sample of 27 residents had root cause analysis and a thorough investigation completed to determine if additional interventions were warranted when the resident had 11 falls, one resulting in harm when the resident sustained a left hip fracture requiring surgery. This had the potential for the resident to continue to have falls with possible major injuries. Findings include: Review of the facilities revised November 2020 Fall Reduction and Management Policy revealed Strive to identify residents at risk for falls and reduce the incidence of falls by identifying environmental, interpersonal, and/or functional triggers and causes of fall and implementing person-centered interventions to reduce risks. To strive to ensure that the resident environment remains as free of accident hazards as is possible; and that each resident receives adequate supervision,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview, and policy review, the facility failed to ensure staff were taking meal temperatures to ensure they were served at safe temperatures before each meal was served. This had the potential to affect all residents of the facility who consumed food from the kitchen, with the exception of one resident who was nothing by mouth (NPO). Findings include: Review of the food temperature logs provided by the Dietary Manager (DM) revealed for the time period from 01/01/25 until 01/09/25 revealed temperatures were not documented for all three meals or all the hot food items prepared for each meal. During an interview on 01/10/25 at 1:50 PM the DM reviewed the temperature logs and stated she was having a difficult time understanding which meals or meal items were being temped based on the documentation. She said she started in this position four months ago and had not been reviewing the temperature logs until this week. She said she just became aware that staff were not temping all the food items prepared for each meal or for every meal. She said she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-17 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of facility documentation, the Quality Assurance (QA) committee failed to complete a thorough Performance Improvement Project (PIP) that was a continuous improvement of processes, measured outcomes, develop, and implemented action plans, measured success, and contained a root cause analysis. This failure had the potential to affect all 55 residents in the facility by not identifying problems that impact their quality of life, quality of care, and resident safety. Findings include: Review of a document provided by the facility titled Quality Assurance, Performance Improvement (QAPI) and Compliance Program, dated 10/2022, indicated .The purpose of Quality Assurance, Performance Improvement (QAPI) and Corporate Compliance is to take a proactive, systematic, interdisciplinary, comprehensive, and data-driven approach to strive to continually improve the quality of life, care and services for our residents, caregivers, and other partners legally, morally, and ethically .Establish performance thresholds and goals, identify deviation in performance and evaluate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility reported incidents and interview with facility staff, it was determined that the facility administration failed to report all reportable incidents to the Office of Health Care Quality (OHCQ) no later than 2 hours after alleged abuse incidents occurred and/or injuries of unknown origin meeting the regulatory criteria. This was evident for 7 (#903, #902, #904, #901, #905, R45,and R211) of 12 residents reviewed for abuse with additional occurrences found during the individual review of the resident's medical records that too were not reported to the state agency, and failed to report an allegation of abuse to local law enforcement for 1 (#901) of 9 residents reviewed for abuse. The findings include: 1. Review of the medical record for Resident #903 on 1/10/25 at 7:47 AM revealed diagnosis including Alzheimer's and age-related osteoporosis. Review of a facility reported incident (FRI) completed and submitted on 5/11/24 at 8:40 AM, Resident #903 was documented as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with facility staff, it was determined that the facility staff failed to thoroughly investigate allegations of abuse and injuries of unknown origin, and failed to protect residents from further abuse. This was evident for 7 (#902, #903, #904, #901, #905, R45, and R45) of 12 residents reviewed for abuse with additional occurrences found during the individual review of the resident's medical records that were not previously identified by the facility. The findings include: 1. Review of the medical record for Resident #902 revealed initial admitting diagnosis including breast cancer, dysphagia (difficulty swallowing) and dementia. A review on 1/7/25 at 2:00 PM an initial concern related to an unwitnessed fall, occurring on 7/12/23. According to the facility investigation report, the resident was found on his/her back and bleeding from their left forehead. There was a black and blue bump already formed when the resident was found. Resident #902 complained of left shoulder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure one of six observed residents (Resident (R)27) physician's orders had been followed for the removal of two lidocaine patches out of a total sample of 27 residents. This had the potential for the resident to have adverse reactions of patches being left on too long. Findings include: Review of R 27's Electronic Medical Record (EMR) under the Census tab revealed the resident was admitted to the facility on [DATE]. Review of R27's diagnoses located in the EMR under the Diagnosis tab revealed diagnoses of fracture of left femur and neuropathy (nerve pain). Review of R27's admissionMinimum Data Set (MDS) located under the MDS tab with as assessment reference date of 11/04/24 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated s/he was cognitively intact. Review of R27's Care Plan located in the EMR under the Care Plan tab dated 10/29/24 revealed a focus area for pain related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-17 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of staff records and interview with facility staff, it was determined that the facility failed to ensure Geriatric Nursing Assistants (GNAs) received a performance review at least once every 12 months. This was evident for all GNA's working in the facility since 2022 and has the potential to affect all residents. Failure to perform performance reviews prevents the facility from providing regular in-service education that is based on the outcome of these reviews. The evidence includes: The employee file of GNA#7 was reviewed on 1/13/25 at 9:30 AM, during review of a facility reported incident (#MD00182604) related to abuse. No performance reviews were found in the file. Upon request, the Director of Nursing (DON) provided the last 3 reviews for GNA#7 which were dated 1/27/09, 9/4/09 and 10/26/11. On 1/13/25 at 10:35 AM the DON was informed that the documentation she provided did not contain performance evaluations after 2011. She indicated that she came to the facility as the DON in 2020 during COVID, and she did not do evaluations. She was asked when she began doing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-17 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and medical record review, it was determined that the facility administration failed to provide effective oversight activities for the facility to ensure that resources were used effectively to meet the health and safety needs of each resident and identify and correct inappropriate care processes/standards, as evidenced by 1. Failure to have a system in place to effectively complete investigations related to injuries of unknown origin, 2. Failure to address abuse and further identify/address potential/alleged abusers, and 3. Failure to ensure that all staff received required training for abuse. The administration's failure to ensure processes were in place that could identify and correct deficient practice in care had the potential to adversely affect the health and safety of all the residents in the facility in addition resulted in an immediate jeopardy for abuse related to the failure to identify and address actual abuse of a resident. The findings include: 1. On 1/7/25 at approximately 10:30 AM the survey team provided the Director of Nursing (DON) with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-17 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview it was determined the facility failed to ensure that all nursing staff received training on abuse which included procedures for reporting incidents of abuse, neglect, exploitation, and misappropriation of resident property. This was evident for 1 (#905) of 9 residents reviewed for Abuse. The findings include: Facility reported incident #MD00182604 was reviewed on 1/9/25 11:30 AM. The report and written witness statement revealed that on 4/25/22 at approximately 11:30 PM, LPN (Licensed Practical Nurse) #3 witnessed Geriatric Nursing Assistant (GNA) #7 physically abused Resident #905. The facility's initial report to the state agency revealed that LPN#3 did not report the incident until 4/26/22 at approximately 6:03 PM when she informed the Director of Nursing (DON). During an interview on 1/9/25 at 4:30 PM the DON confirmed that LPN#3 failed to immediately report the incident and that GNA#7 continued to provide care for residents from 11PM 4/25/22 - 7 AM 4/26/22, and again on 4/26/22 from approximately 3 PM until 6:03 PM. She indicated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, and after the review of multiple facility reported incidents, it was determined that the facility failed to administer and document pain medication for residents with reported pain. This was evident during the review of 2 of 3 residents with reported falls and pain. (#903 and #902) The findings include: 1. Review of the medical record on 1/10/25 at 7:47 AM for Resident #903 noted admission diagnosis including unspecified dementia and abnormalities of gait. Resident #903 was assessed on 12/19/23 as having a brief interview of mental status (BIMS) of 5, meaning that s/he had severe cognitive impairment. Nursing progress notes documented that s/he would ambulate with either a walker or wheelchair throughout the unit. During the review of a facility reported incident (FRI) occurring on 5/10/24, Resident #903 was documented that s/he was found on the bathroom floor and had complaints of left hip pain. Nursing documented that Tylenol was administered at 9:50 PM for the pain. A concurrent review of the resident's medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and interview with staff it was determined the facility staff failed to maintain complete and accurate medical records. This was evident for 1 (#901) of 9 residents reviewed for Abuse. The findings include: Facility reported incident #MD00185366 was reviewed on 1/8/25 at 10:15 AM. The facility reported that on 10/31/22, Resident #901 told his/her daughter that the previous morning he/she called an employee a bitch and the employee smacked him/her on the mouth and told him/her not to call her names. The Director of Nursing (DON) reported the incident to the state agency an began an investigation. In an interview on 1/8/25 at approximately 10:30 AM the Director of Nursing (DON) was asked identified that a resident's change in condition should be documented in a narrative note in the progress note section of the Electronic Medical Record (EMR). Review of Resident #901's medical record at that time revealed 17 Nursing Progress Notes written between 10/27/22 - 11/5/22. 1 note was a routine skin evaluation note dated 11/3/22 10:55 which stated, Skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · Ecited before2019-07-12 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, interview of residents, family and facility staff, it was determined that the facility failed to: 1) review, and update residents care plans based on changes related to their individual plan of care; 2) update a resident's care plan to address his/her history of escalating wandering behaviors associated with the gradual dose reduction of Seroquel and 3) have care plan meetings involving members of the interdisciplinary team to include dietary and geriatric nursing assistant responsible for the resident. This was evident for 5 out of 23 residents (Resident #41, #44, #24, #23 and #55) reviewed during the investigative stage of the survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. Interdisciplinary means that professional disciplines, as appropriate, will work together to provide the greatest benefit to the resident. 1A) Review of the medical record for Resident #41 on 7/9/19 at 12:37 PM revealed a fall on 3/14/19 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-07-12 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of posted staffing and interview with the Director of Nursing (DON) it was determined that the facility failed to identify a charge nurse other than the DON. The findings include: Review of the facility census on 7/12/19 from 6/1/19--7/11/19 revealed an average census of 68-75. The Administrator was interviewed on 7/12/19 at 2:00 PM regarding the findings that the average census was over 60 residents and the DON was listed as the charge nurse. The DON addressed the survey team at 2:30 PM on 7/12/19 and stated that although she is listed as the charge nurse, she does not perform bed side care duties. The regulatory concern that the DON is added into the staffing and identified as the charge nurse on both units of the facility for day shift from the review of 6/1-7/11/19 and not as the DON was again reviewed with the DON, the Administrator and the Executive Director at exit on 7/12/19.
- Potential for harm · Dcited before2019-07-12 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview it was determined that the facility failed to include the required statement of the resident's appeal rights and Ombudsman contact information in the written notice of transfer. This was found to be evident for 1 out of 2 residents (Resident #47) reviewed for hospitalization during the investigative stage of the survey. The findings include: On 7/11/19 review of Resident #47's medical record revealed the resident had been discharged to the hospital on 5/21/19. Further review of the medical record revealed a letter sent to the responsible family member regarding the Notice of Hospital Transfer. Review of this letter failed to reveal any documentation regarding the resident's appeal rights or the contact information for the Ombudsman. On 7/11/19 surveyor discussed the concern with the Director of Nursing and the administrator that the letter does not include the required information regarding appeal rights. The concern regarding the failure to include required information in the Notice of Hospital Transfer was again reviewed at time of exit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-12 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that Resident #1's Minimum Data Set assessment was not submitted regarding the resident's discharge. This was evident for 1 of 1 resident (Resident #1) reviewed for the resident assessments during the investigative stage of the survey. The findings include: The Minimum Data Set (MDS) is a comprehensive assessment of the resident completed by the facility staff. Information on the MDS should reflect the seven days up to and including the Assessment Reference Date (ARD). Review of Resident #1 medical records on 7/11/19 reveals that the resident had a discharge to the hospital on 2/25/19 and was not readmitted to the facility. Review of the resident's MDS assessment completed on 2/21/19 revealed no subsequent MDS assessments completed for 120 days. In interview with the MDS Coordinator #6 on 7/11/19 and review of the resident's medical records, MDS Coordinator #6 realized that the discharge assessment was never completed for Resident #1. The MDS Coordinator #6 verbalized that she will be sending a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review and interview with the facility staff it was determined that the facility failed to ensure Quarterly Minimum Data Set (MDS) assessments accurately reflected the resident's status as evidenced by: 1) failure to accurately assess behavior; 2) failure to assess the resident health condition-falls. This was evident for 2 out of 23 (R #6 and #32) records reviewed during the investigation stage of the survey. The findings include: The MDS is a federally-mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. 1) On 7/10/19 Resident #6 was observed wandering on the memory unit followed by Staff #13 who redirected the resident to the activity room on the memory unit. Medical record review on 7/11/19 revealed the resident was admitted to the facility in 2017 for long term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-12 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview with resident, staff and observation it was determined that the facility failed to provide activities to all residents equally that were admitted to the facility. The findings include: Resident #44 was interviewed on 7/9/19 at 10:26 AM. Resident #44 stated that s/he has been here for a few months and the activities they are offering are kind of boring. S/he further stated that s/he has the internet and his/her television to watch. Observations of the unit that Resident #44 resided on during the survey failed to reveal any activities occurring. This concern was brought to the attention of the Recreations Coordinator, Staff #3 on 7/10/19 at 11:08 AM. She stated that on the rehab side of the facility, where Resident #44 resides, there is music provided twice a month and all residents who are here for rehab are always invited and encouraged to join art classes that are provided on the other unit. She further stated that some residents are at the facility for rehab and not interested in the activities. Regarding the activities that occur on the long-term care unit,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined that facility staff failed to: 1) maintain observation of a cognitively impaired resident who was later found outside of the facility unsupervised and 2) conduct a timely re-assessment of the resident's risk for wandering or elopement after he/she was found to have exited the facility unattended. This was evident for 1 of 20 residents (Resident #24) reviewed during survey investigation. The findings include: 1) Facility staff failed to maintain observation of a cognitively impaired resident who was later found outside of the facility unsupervised. Facility Reported Incident (FRI) MD00140702 was reviewed on 7/9/2019. The FRI stated that on 5/23/2019 facility staff took Resident #24 to a church activity. When the activity was complete staff began to transport residents back to their rooms. During this process Resident #24 was found outside of the facility by a member of the community. Resident #24's medical record was reviewed on 7/9/2019 and revealed that the resident has a diagnosis of Dementia. Continued record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and medical record review it was determined that the facility failed to administer medications and maintain an error rate of less than 5% by following physician orders. This was evident during the observation of medication pass by 2 nurses and 4 residents with 30 medication opportunities. The findings include: 1) Observation of medication pass completed by Staff #8 at 8:12 AM on 7/12/19 with Resident #47 revealed an order for vitamin B-12. The medication pass was observed and Staff #8 was observed to crush the medication and administer the medication to the resident. A review of the order after the administration revealed that the medication was to be administered sublingually. Staff #8 was interviewed on 7/12/19 at 11:15 AM and confirmed that the medication was crushed. Observation of the bottle of vitamin B-12 revealed it stated that it was quick dissolve tablet formula. She stated that she would put in a request for a medication change as moving forward she did not feel the resident would be able to take the medication in the prescribed dissolvable tablet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on tour and observation it was determined that the facility failed to maintain a secure store room. This was evident during a random tour of the facility. The findings include: During tour of the facility with the Administrator on 7/11/19 at 1:07 PM the Administrator opened the door to the clean utility room and stated that it is always open. Observation within the store room revealed oxygen tanks, multiple containers with catheters used for intravenous access and a sharps box that was over filled. The concern that the room was not secure, and residents would have access as they would pass the room on the way to the dining room or rehab gym was reviewed. A lock was placed on the door immediately.
- Potential for harm · Dcited before2019-07-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined that facility staff failed to document a resident's wandering behaviors in the medical record. This was evident for 1 of 23 residents (Resident #24) reviewed during survey investigation. The findings include: Resident #24's medical record was reviewed on 7/9/2019 and revealed a Nursing Note entered into the medical record on 7/10/2019 at 9:47 AM that read: Elopement risk assessment completed. Resident identified as a potential risk for elopement. Order obtained for application of Wanderguard. A Wanderguard is a tracking wrist or ankle band that is used to prevent persons at risk from leaving a facility unless they are accompanied. Further medical record review revealed no wandering behaviors documented for the resident since 5/23/2019. The Director of Nursing (DON) was interviewed on 7/10/2019 at 11:15 AM. The DON stated that it is expected that nursing staff would document Resident #23's wandering behaviors. She stated that staff frequently fail to document wandering behaviors for Resident #23 as they have come to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-12 · tag F0923 — isolatedHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview it was determined that the facility failed to provide proper ventilation for residents. This was true for 1 of 2 bathing spas (Chop Tank) that were in the facility. Findings include: An observation was conducted on 7/11/19 at 2:45 PM on the Chop Tank unit. Observation of the residents shower spa revealed standing water on shower walls, no air flow from the ceiling vents or by windows that opened to the outside. Paper was held up to the ceiling vent by Staff (#4) that did not adhere to the vent. Interview with the GNA, Staff#5 on 7/11/19 at 3:11 PM revealed that it does get humid and uncomfortable when showering several residents in a row in the room.
- Potential for harm · E2018-02-21 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with facility staff it was determined the facility staff failed to enhance and promote resident dignity by failing to 1. knock prior to entering resident's rooms, 2. engaging residents in casual conversation, and addressing resident's requests for assistance (#43), and 3). obtaining permission from resident before providing care (#233). This was evident for 2 of 91 residents reviewed during the survey, however exampled #1 has the potential to affect all residents. The findings include: 1. While making observations of the various units in the facility on 2/15/18 at 12:22 PM, Staff #1, a Geriatric Nurse Assistant (GNA) went into room [ROOM NUMBER] and did not knock prior to entering the resident's room. Within minutes, Staff #2, a GNA came out of another resident room and entered room [ROOM NUMBER] and did not knock prior to entering the resident's room. In an interview with the Director of Nursing (DON) and Nursing Home Administrator (NHA) on 2/15/18 at 1:30 PM, they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-02-21 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon resident interviews, record review and staff interviews it was determined that facility staff failed to consider or act upon Resident Council's grievances regarding food and staff interactions with residents. The findings include; On 02/15/18 at 1:27 PM a meeting with the facility's Resident Council was conducted. Members stated that they had expressed concerns in recent council meetings regarding staff chatting amongst themselves around them, ignoring/declining residents' requests for assistance, failing to knock on doors before entering Residents' room, and providing care for residents without notification or obtaining permission. However, review of the January's Resident Council meeting revealed no acknowledgement of any of these concerns. Interview with the Administrator following the meeting revealed that s/he was not aware of concerns from the Resident Council meeting regarding staff interaction with residents. Administrator stated that it was expected that any grievances, recommendations and concerns expressed during Resident Council would be documented in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-02-21 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. A care plan meeting was conducted with the interdisciplinary team on 1/22/18 for Resident #78 and on 2/9/18 for Resident #137. In an interview with the Director of Nursing (DON) on 2/16/18 at 3:00 PM s/he stated that the family/and or resident was provided input, however, a copy of the careplan meeting was not given to the resident and/or family representative. Based on review of the medical record and interview with staff it was determined that the facility failed 1. to have a system in place to provide a summary of the interim plan of care to the resident or responsible party. This was found to be evident for 5 of 5 residents (#133, #75, #78, #137, and #29) reviewed for care planning in the investigative portion of the survey process. The findings include: 1. On 2/16/18 review of Resident #133's medical record revealed that the resident was admitted on [DATE] for rehabilitation and with diagnosis that included muscle weakness, chronic kidney disease, muscle weakness and high blood pressure and dementia.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-02-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observations and interviews with facility staff it was determined the facility failed to 1. develop a care plan for a resident with a footrest and attached foot buddy as an immobilizer, 2. develop a care plan for a resident with a falls history, and 3. develop a care plan for precautions and monitoring for residents on blood thinner medications. This was evident for 4 of 30 residents (#37, #78, #13 and #82) residents reviewed during this survey. residents reviewed for accidents during the survey process. The findings include: 1. Failed to develop a care plan for a resident who used a footrest with attached foot buddy as an immobilizer. On 2/14/18 at 1:45 PM, Resident #37 was observed sitting in a wheelchair in the bedroom with his/her feet in a footrest with buddy attachment. The strap was observed across the front of the resident's legs restricting movement. The Director of Nursing was made aware of the improper placement of the footrest on the resident. An interview was conducted with Staff #11 on 2/15/18 at 12:30 PM and s/he was asked to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-02-21 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff it was determined that the facility staff failed to 1. update a care plan to reflect the presence of and current treatment of a pressure ulcer, and 2. implement a care plan to address concerns identified during a nurse assessment of a resident. This was found to be evident for 2 out of 8 residents (Resident #45 and #33) reviewed for care planning revision. The findings include: 1. On 2/15/18 Resident #45's medical records were reviewed. This review revealed that on 12/30/17 a geriatric nursing assistant (GNA) reported to the nurse that the resident had an open area in the middle of her/his back, Further review of the note revealed that the nurse cleaned it with normal saline solution and covered it with a dressing. According to the annual minimum data set completed on 1/10/18, the resident had a stage 1 or greater pressure ulcer. On 2/15/18 review of the care plan revealed a plan initiated 10/17/17 for Resident is at risk for skin breakdown secondary to the following risk factor Braden Assessment score (preferred tool…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-02-21 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, resident and staff interviews it was determined that the facility staff failed to put a system into place to ensure that delegation of duties regarding medication administration are properly conducted for residents. The findings include: Delegation is the process for a Registered Nurse (RN) to transfer authority / responsibility to direct another person to perform nursing tasks and activities not normally allowed to do. The RN retains responsibility for the delegation through supervision/monitoring, follow up of tasks/activities delegated; provide direct observation of residents, evaluate the nursing care provided and follow-up as needed. A certified medication aide (CMA) is a certified nursing assistant (CNA) that has completed additional classroom training to be certified to dispense medications to residents while working under the supervision of a Registered Nurse Observation of medication administration passes performed by CMA (Staff #16) was conducted on 2/13/18 at 8:00 AM on the Peach Blossom unit. Medication administration error…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews with facility staff it was determined the facility failed to 1. keep a resident safe from accidents and hazards (#78), 2. identify hazard risks (foot rests, uncovered foot rests and jagged/splintered handrails). This was evident for 2 of 30 residents (#78 and #17) reviewed during the facility's annual survey. The findings include: 1. Resident #78 was admitted to the facility with the following but not limited to diagnosis: Displaced Intertrochanteric fracture of left femur. Review of a progress note dated 2/1/18 at 2:52 PM, indicated that Resident #78 had an unwitnessed fall from wheelchair to floor, and sustained a laceration to the back of the head (right side) and a skin tear to top of the left hand. According to the progress note, physical therapy left Resident #78 with Staff #13. The progress note further indicated that after Staff #13 assisted the resident with lunch, s/he walked out of the resident room for a few minutes to grab linens to give the resident a shower, and upon return to the room, found Resident #78 lying on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-02-21 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medication administration observation it was determined the facility staff failed to ensure a medication error rate of less than 5 percent (7.89%) for 5 Residents (Resident #59, #79, #70, #139 and #137) reviewed during medication pass on the Peach Blossom Unit. The findings include: 1. Observation of medication administration passes performed by CMA (Staff #16) was conducted on 02/13/18 at 8:00 AM on the Peach Blossom unit. Surveyor observed CMA (Staff #16) administered to Resident #59 a small cup that contained 4 pills. The resident examined the cup, passed it back, and asked if the pills could be mixed in applesauce the way they were used to getting them. The CMA retrieved the pills, dissolved them with the applesauce, and re-administered the medications. Surveyor asked CMA #16 if there was a way to know how the resident's take their medications. The CMA replied that they rely upon a cheat sheet which was received from one of the nurses the day before. It would indicate if a resident's preferred or needed to take their medications with applesauce. However further review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-02-21 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and review of dietary temperature logs it was determined that the facility staff failed to ensure meals were palatable. This failure had the potential to affect all residents receiving meals from the facility's kitchen. The findings include: On 2/14/18 Resident #65 was interviewed. During the interview the resident reported that the food is not always hot. In addition, the resident's family member also reported that the food is not always hot. It was further reported that the resident enjoys scrambled eggs but cold eggs are not appetizing. Review of the Resident Council concerns forms revealed that in August 2017 there was a concern about the food being lukewarm and sometimes cold. The October 2017 concern revealed that the food temperature was somewhat better but still cold. Further review of the January 2018 council concern reveal that the breakfast is always cold. During an interview with the food service director, he acknowledged that the food was sometimes cold but it was due to how they were transporting food in the hallways. He also revealed that he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-21 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with the facility staff, it was determined that the facility failed to document timely notification to a resident or representative (RP) regarding notification and explanation of their rights regarding a pending discharge from Medicare. This was evident in 3 of 3 (#77, #48 and #23), residents reviewed regarding liability notices. The findings include: Notification to residents regarding the end of their Medicare coverage is required to be minimally 48 hours prior to the scheduled effective date that coverage will end, therefore, affording them an opportunity to appeal the decision or to prepare for discharge. In addition, the (advance beneficiary notice) ABN gives you information to make an informed choice about if to get items or services, understanding that you may have to accept responsibility for payment. 1. On 2/21/18 Resident #77's Beneficiary Protection and Notification task was conducted. It revealed that the facility was not able to locate the ABN forms. During an interview with Social Worker (SW- Staff #9) she revealed that she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-02-21 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff it was determined that the facility failed to have a system in place to ensure that residents or resident representatives were notified in writing that they were being transferred out of the facility to a hospital and the reason why the facility is transferring the resident out. This was found to be evident for 2 of 2 resident's (#68 and #77) reviewed for hospitalization during the survey. The finding includes: 1. On 2/22/18 Resident #68's medical records were reviewed. This review revealed a nurse's note written on 1/18/18 which indicated that the resident had an unwitnessed fall in the bathroom which resulted in a laceration with uncontrolled bleeding. Further review of the medical records revealed that the physician saw the resident and ordered the resident be sent out to the hospital. Review of the nurse's note written on 1/18/18 revealed that the resident's responsible party (RP) was called to give an update on the resident's status. Further review of the medical records failed to reveal any documentation that written…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-21 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff it was determined that the facility failed to have a system in place to ensure that residents or resident responsible party (RP) were given written notification of the facility bed hold policy when they are being transferred out of the facility to a hospital. This was found to be evident for 2 of 2 residents (#68 and #77) reviewed for hospitalization during this survey. The finding includes: 1. On 2/22/18 Resident #68's medical records were reviewed. This review revealed a nurse's note written on 1/18/18 which revealed that the resident was being transferred to the emergency room for evaluation. Review of the nurse's note written on 2/22/18 revealed that the resident's RP was called and made aware of the transfer to the hospital. Review of the medical record failed to reveal any documentation that the resident or the responsible party had been provided written notification of the bed hold policy, During an interview with the Director of Nursing (DON) and the Administrator on 2/22/18 the surveyor requested documentation that was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-02-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined that the facility staff failed to provide an accurate assessment of Resident #17's transfer status. This was true in 1 (Resident #17) of 30 residents reviewed during survey. The findings include: The MDS is a federally-mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. On 02/15/18 at 7:00 PM, Resident #17's medical records were reviewed. This review revealed that the resident had an annual MDS assessment on 09/02/17. A review of the assessment that was completed on 09/02/17 Section G Functional Status under sub-section for; Bed Mobility and Transfers revealed that the resident was coded as extensive assistance, which meant that the Resident was involved in the activity, and staff provide weight bearing support. Further review of the MDS revealed that the resident was coded as requiring 2 persons to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, interview with facility staff it was determined that the facility failed to obtain an Occupational Therapy evaluation prior to giving the resident a walker and to assess the resident for elopement risk prior to placing a wander guard. This was true for 1 out of 30 (Resident #133) residents reviewed during the investigative stage of the survey. The findings include: On 2/16/18 Resident #133 medical records was reviewed. This review revealed that the resident was admitted to the facility in December 2017 for rehabilitation and with diagnosis that included atrial fibrillation (irregular heart beat) difficulty in walking and dementia. Review of the initial fall assessment revealed that the resident scored a 22, a score 10 or higher represents a high risk for fall. Further review of the resident assessment revealed a referral for fall precaution management, physical therapy (PT) and to continue current plan of care. Review of the nursing admission note revealed that the resident got up without calling for assistance and that the resident appeared weak and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations it was determined the facility staff failed to adhere to infection control practices and policies when providing care to the residents. This was evident during the facility's annual medicare/medicaid survey. The findings include: An observation was made on 2/15/18 at 12:22 PM of Staff #1, a GNA coming out of room [ROOM NUMBER] and going into room [ROOM NUMBER]. Upon entering the resident room, Staff #1 removed a yellow caution sign that was on the floor, and proceeded to assist the resident in the room. The staff did not wash or sanitize his/her hands. Another staff, #2, a GNA was observed on 2/15/18 at 12:26 PM coming out of room [ROOM NUMBER] and then entered room [ROOM NUMBER] to assist staff #1 with the resident. Staff #2 did not wash or sanitize his/her hands. The Nursing Home Administrator was made aware on 2/15/18 at 12:50 PM.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to ACTS RETIREMENT-LIFE COMMUNITIES — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 4.7 | -2.7 vs chain |
| Health inspection | 2 of 5 | 4.4 | -2.4 vs chain |
| Staffing | 4 of 5 | 4.9 | -0.9 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 26 homes this chain runs (chain average 4.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ACTS COMMUNITIES OF MARYLAND, INC. | Organization | DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/31/2022 |
| ACTS ALLIANCE MANAGEMENT LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/31/2022 |
| ACTS LEGACY FOUNDATION, INC. | Organization | INDIRECT OWNERSHIP INTEREST | since 12/31/2022 |
| ACTS RETIREMENT SERVICES, INC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/31/2022 |
| ACTS SIGNATURE COMMUNITY SERVICES INC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/31/2022 |
| BONITA SPRINGS RETIREMENT VILLAGE INC | Organization | INDIRECT OWNERSHIP INTEREST | since 11/01/2024 |
| MEASE LIFE INC | Organization | INDIRECT OWNERSHIP INTEREST | since 10/01/2023 |
| CHRISTIANSEN, KAREN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| DETWEILER, HAROLD | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| FORREST, ANNE | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| GRANT, GERALD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| KELLY, MICHAEL | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| LAWSON, DANIEL | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| NEARY, ANNE | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| PAQUETTE, ELLEN | Individual | CORPORATE DIRECTOR | since 01/01/2025 |
| AHERN, SUSAN | Individual | CORPORATE OFFICER | since 07/15/2021 |
| FOX, GLENN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| GRANT, JONATHAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| VALDIVIA, PEGGY | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| ACTS MANAGEMENT SERVICES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/06/2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/06/2025 |
| CLEMES, GEORGE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/06/2025 |
| U.S. BANK | Organization | TRUSTEE OF THE SNF; ADP OF THE SNF | since 07/09/2025 |
| BAKER TILLY ADVISORY GROUP LP | Organization | ADP OF THE SNF | since 02/03/2025 |
| BAKER TILLY US LLP | Organization | ADP OF THE SNF | since 11/05/2024 |
| KNAISH, KINAN | Individual | ADP OF THE SNF | since 05/01/2025 |
CMS files one row per role, so the 46 rows in the source record cover these 27 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215137. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.