Clearwater Center
1270 Turner St, Clearwater, FL 33756 · Non profit - Corporation · 109 certified beds · (727) 443-7639 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $76,496 in federal fines (most recent 2024-02-21)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.7% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.3% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 1.5% | 4.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.4% | 2.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 8.7% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.9% | 14.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.1% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 4.5% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.8% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 32.9% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.4% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.63 | 2.13 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.41 | 1.15 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
27.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.49 therapist hours per resident per day in 2026Q1 — more than 80% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 27.5%CMS range 16.9–41.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 8.3–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 39.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 75.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 5.2–12.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.86 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 109 beds and averages 97.0 residents a day — about 89% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.10 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.92 hrs/resident/day on weekends vs 3.17 on weekdays — 8% thinner on weekends. RN hours go from 0.71 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
22 citations, most serious first. The 13 most serious are shown; the remaining 9 are one tap away and print in full.
- Immediate jeopardy · K2024-02-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide respiratory care and services for tracheostomy dependent residents according to professional standards of practice for four residents (#14, #15, #16, and #19) out of five residents with a tracheostomy. On [DATE] a grievance was filed by Resident #16's family related to tracheostomy care and suctioning. The grievance process was not followed through by the facility to a resolution for the resident. On [DATE] Resident #15 requested his tracheostomy to be suctioned. The certified nursing assistant (CNA) notified the nurse. By the time the nurse got to the room, Resident #15 was unresponsive. A code was called, Cardiopulmonary Resuscitation (CPR) was initiated with no evidence the airway was cleared prior to providing breaths, the resident was transported to the hospital where he expired. During the survey, two residents (#14 & #16) were observed in the facility needing tracheostomy suctioning whom staff had not responded to their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-02-21 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the nursing staff was competent to provide appropriate tracheostomy care, respond to resident's request for tracheostomy suctioning, and document tracheostomy care for four residents (#14, #15, #16, and #19) out of five residents reviewed for tracheostomy care. On 3/22/24 a grievance was filed by Resident #16's family related to tracheostomy care and suctioning. On 3/24/24 Resident #15 requested his tracheostomy to be suctioned. The CNA notified the nurse. By the time the nurse got to the room, Resident #15 was unresponsive. A code was called, CPR initiated with no evidence the airway was cleared prior to providing breathes, the resident was transported to the hospital where he expired. Two residents (#14 and #16) were observed in the facility needing tracheostomy suctioning whom staff had not responded to their requests. There was inaccurate and incomplete documentation related to tracheostomy care. Staff expressed lack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-02-21 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility administration failed to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident related to residents with a tracheostomy not being cared for in a safe and sanitary manner for four residents (#14, #15, #16, and #19) out of five residents sampled. On [DATE] a grievance was filed by Resident #16's family related to tracheostomy care and suctioning. The grievance process was not followed through by the facility to a resolution for the resident. On [DATE] Resident #15 requested for his tracheostomy to be suctioned. The CNA notified the nurse. By the time the nurse got to the room, Resident #15 was unresponsive. A code was called, CPR initiated with no evidence airway was cleared prior to providing breathes, resident was transported to hospital where he expired. During the survey, two residents (314 and #16) were observed in the facility needing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-21 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post the nurse staffing data on a daily basis at the beginning of each shift for three of four shifts reviewed. Findings included: An observation was conducted on 02/18/24 at 12:08 PM. The posted nurse staffing was dated 2/17/24 and only the 11:00 p.m.-7:00 p.m. staffing was completed. 7:00a.m.-3:00p.m. and 3:00p.m.-11:00 p.m. staffing information was not completed. (Photographic evidence obtained) An interview was conducted on 2/18/24 at 12:09 PM with Staff D, Staffing Coordinator, at the time of the observation, and she said she was updating the posting now. Usually, the 11:00 p.m. to 7:00 a.m. staff updates the posting, and she updates the 7:00 a.m. to 3:00 p.m. and the 3:00 p.m. to 11:00 p.m. shift posting. An interview was conducted on 2/21/24 at 11:08 a.m. with Staff D, Staffing Coordinator and the Nursing Home Administrator (NHA). The NHA and Staff D, Staffing Coordinator confirmed the Federal nurse staffing posting was not up to date to reflect 2/18/2024, upon the start of the day on 2/18/2024. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-21 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, staff interviews and observations, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for the year 2023 for 99 of 99 residents in the facility during survey, and failed to ensure hand sanitizing was performed by two staff (N and M) during medication pass observation Findings included: 1. During an interview on 02/21/2024 at 11:32 a.m. with the Director of Nursing (DON) and Regional Nurse, the Regional Nurse revealed the current DON has been in the position since approximately February 2024. She stated the DON will be the Infection control preventionist until the Assistant Director of Nursing position is filled. Prior to February 2024 the previous DON held the position of Infection Control Preventionist. The current DON could not provide evidence of Infection Control Preventionist training. The DON nor the Regional Nurse were able to provide any infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-21 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, staff interviews and observations, the facility failed to establish and maintain an infection prevention and control program that included an antibiotic stewardship program which includes antibiotic use protocols and a system to monitor antibiotic use for 2023 for 99 of 99 residents in the facility during survey. Findings revealed: Review of the Facility Policy and Procedure for the Infection Control Program, effective October 2021 from the Infection Control Manual revealed: Policy: The infection prevention and control program is comprehensive program that addresses detection, prevention and control of infections and communicable disease among residents, visitors, those individuals providing services under contractual agreement, and personnel. The infection prevention and control program, in addition, will facilitate activities to improve antibiotic use to reduce adverse events, prevent emergence of antibiotic resistance, and promote better outcomes for residents. Procedure: One of the major activities of the program: Antibiotic Stewardship Ongoing tracking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-21 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, facility file review and staff interviews, the facility failed to ensure Level I Pre admission Screen and Record Reviews (PASRR) were complete and accurate prior to resident admission and failed to ensure Level II PASRRs were completed as required, for fourteen (Residents #5, #49, #10, #35, #64, #67, #75, #13, #92, #69, #48, #54, #83, and #51) of thirty-four sampled residents who were reviewed for PASRR assessments, . Findings included: On 2/18/2024 and 2/22/2024 during medical record review, the following revealed: 1. Review of resident #5's medical record revealed she was admitted to the facility on [DATE] and readmitted on [DATE]. Review of the advance directives revealed Resident #5 had a Power of Attorney to make her medical and financial decisions. Review of the diagnosis sheet revealed diagnoses to include, but not limited to: Anxiety (diagnosed on [DATE]), and Major Depression (diagnosed on [DATE]). Review of the physical medical record kept at the nurse station revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to assess and develop care plan interventions related to communication for Non-English speaking residents for three residents (#16, #17 and #20) out of four residents sampled. Findings included: During a facility tour on 3/26/24 at 9:49 a.m., an observation was made of Resident #16 in bed, he summoned surveyor pointing to his suction equipment. The resident stated he spoke Spanish. He pointed to the cup on his bed side table. He nodded yes to needing water. On 3/27/24 at 09:04 a. m., Resident #16 was observed in his room. He was pointing to the cup at his bedside. An interview was attempted with the resident. When asked if he understood English, he said, No English. The resident was observed making attempts to communicate with the surveyor. The resident's room did not have any indication on the plan for communicating with the resident. On 3/27/24 at 9:09 a.m., an interview was conducted with Staff H, Certified Nursing Assistant (CNA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-21 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to provide sufficient staff to meet the needs for five residents (#72, #80, #44, and #210) on three of four units. Findings included: An interview was conducted with Staff A, Unit Manager, Licensed Practical Nurse (LPN) on 2/19/24 at 10: 25 AM. He said all the medications due at 9:00 a.m. on the 400 hall are late. Staff A, UM, LPN said the day shift nurse never showed up for her shift and if they would have notified me at 7:00 a.m. when she didn't come, I would have been able to get on the cart and start the medication pass but they didn't notify me until 10:00 a.m. that she didn't show up. The night shift nurse stayed over but she didn't start medication pass because she was busy catching up on emergency's that happened last night. He confirmed he has 15 residents with late medications. On 02/19/24 at 10:30 AM a medication administration observation was conducted with Staff A, Unit Manager (UM), Licensed Practical Nurse (LPN) for Resident #72. Resident #72's electronic medication administration record (MAR)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-21 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the medication error rate was less than 5.00%. Thirty medication administration opportunities were observed, and nineteen errors were identified for four residents (#72, #80, #44, #10) out of four residents observed. These errors constituted a 63.33% medication error rate. Findings included: On 02/19/24 at 10:30 AM a medication administration observation was conducted with Staff A, Unit Manager (UM), Licensed Practical Nurse (LPN) for Resident #72. Resident #72's electronic medication administration record (MAR) was highlighted in red. Staff A, UM, LPN confirmed the following medications were late and scheduled to be given at 9:00 a.m. Staff A, UM, LPN dispensed the following late medications: -Aspirin low dose, Extended Release 81 milligram (MG) tablet -Depakote sprinkles delayed release 125MG capsule -Lisinopril 5MG tablet Review of Resident #72's February MAR revealed all 3 of the administered medications were scheduled to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to accommodate one resident (# 77) to ensure that the resident has access to an appropriate wheelchair for locomotion out of eight residents sampled. Findings Included: During an observation on 02/18/2024 at 9:00 AM., Resident observed laying down in bed with her call light within reach. Resident was very talkative and happy. Resident said that she has not been able to get out of bed for a month, and she had not been able to get her hair cut because she can't sit up in her wheelchair due to it being so uncomfortable for her. She said she voiced her concerns to the facility, but nobody has done anything about it. During an observation on 02/21/24 at 10:00 AM., Resident observed laying down in bed with her call light within reach. The resident was fully dressed well-groomed with no odors. Residents were observed with no signs of distress. Resident said she needs her wheelchair because she's expecting her family to come visit her. Review of an admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to act upon a resident grievance related to tracheostomy (trach) care for one resident (#16) out of two residents sampled for grievances. Findings included: Review of a facility document titled, Grievance/Concern log, dated March 2024, revealed Resident #16 had filed a grievance on 3/22/24. The column date resolved was noted as blank. Review of a facility document titled, Grievance/Concern Report, dated 03/22/24, showed Resident #16's family member reported a concern to the facility's Business Office Manager (BOM). The description of the concern using factual terms showed, Resident's [family member] stated, on many occasions the equipment/trach is not working. Trach tube was clogged on 03/20/24 and when he mentions it to the nurse, he gets an attitude. This is the 3pm-11pm nurse. His bed linens/sheets are always dirty, and the floor is dirty. The CNA's (Certified Nursing Assistant) always give me an attitude when he asks them for help.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete and to accurately assess a discharge Minimum Data Set (MDS) on two residents (# 87, 106) out of five residents sampled. Finding Included: 1. Review of an admission Record dated 02/21/2024 showed Resident # 87 was admitted on [DATE] with diagnoses to include but not limited to Type 2 Diabetes Mellitus with Unspecified Complications, Acquired Absence of left Above Knee, Major Depressive Disorder, Recurrent Unspecified, Adult Failure to Thrive, Cannabis Abuse, Uncomplicated Review of the admission Minimum Data Set, dated [DATE] showed a Brief Interview for Mental Status (BIMS) score of 15 indicated cognitively intact. Review of the medical record profiled showed Resident # 87 was discharged on 9/5/2023. Further review of the medical record showed that a discharge Minimum Data Set (MDS) assessment was not completed to show that Resident # 87 physically discharged from the facility. 2. Review of an admission Record dated 02/21/2024 showed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 9 citations
- Potential for harm · D2024-02-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services related to performing weekly skin checks for 2 of 2 sampled residents (#75 and #39). Findings included: 1. Resident #75 was admitted on admitted on [DATE] and readmitted on [DATE]. Review of the admission Record showed diagnoses included but not limited to lack of coordination, brief psychotic disorder, moderate unspecified dementia with other behavioral disturbance, dementia with other behavioral disturbance, dementia with psychotic disturbance, generalized anxiety disorder, mood disorder due to known physiological condition, recurrent major depressive disorder, unspecified psychosis not due to a substance or known physiological condition, all as of 05/25/2023. Review of the Minimum Data Set (MDS) dated [DATE] showed Section C, Brief Interview for Mental Status (BIMS) score of 0 or resident is rarely / never understood. Review of the physician orders for Resident #75 showed: -No weekly skin checks were ordered. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to show evidence the facility provided required discharge support including documentation for 2 of 4 sampled residents (#87 and #110) related to transfer to the hospital and discharge. Findings included: 1. Resident #110 was admitted on [DATE], readmitted on [DATE] and was discharged to the hospital on [DATE]. Review of the admission Record showed diagnosis included but not limited to diabetes, breast cancer, overactive bladder, mood disorder, recurrent major depression, generalized anxiety, dementia, hypertensive chronic kidney disease, and hypertension. Review of the SBAR (Situation, Background, Appearance, Review) Communication Form dated 01/22/2024 at 9:03 p.m. showed Altered Mental Status, Stroke/CVA/TIA/new neurological sign. Fluttering eyelids, unresponsive, rigidity in upper extremities, difficulty arousing resident. Primary Care Clinician was notified on 01/22/2024 at 9:03 p.m. Recommendations of Primary Clinicians was to send resident to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 4 sampled residents (#110) was made aware of the facility's bed-hold policy upon transfer to a hospital. Findings included: Review of the facility's policy, Discharge Documentation-Florida, effective October 2023 showed the facility will provide required support and documents to discharged residents based on the type of discharge or transfer. Transfers: Emergency Transfers: 1. When a resident is temporarily transferred on an emergency basis to an acute care facility, Form 3120, Notice of Transfer is provided to the resident and resident representative as soon as practicable, but within 24 hours of the transfer. 2. Copies of Form 3120 for emergency transfers are sent to the ombudsman as soon as practicable, such as in a list of residents every month. 3. Upon transfer, a facility representative will provide an additional bed hold policy specifying the duration of the bed hold. This requirement is met if the resident's copy of the notice is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, a resident council meeting and interviews, the facility failed to maintain the dignity of seven residents (#66, #22, #82, #55, #17, #19 and #9) while dining due to the use of disposable dishware for meals of a total sample of 31 residents. Findings included: On 11/30/21 during the initial tour disposable plates were observed being used by random residents for their breakfast meal in the main dining room. On 12/01/21 at 1:17 p.m. a resident interview was conducted with Resident #66. She reported that all their meals were being served on disposable plates for over a month. No one at the facility has given her a reason for the daily use of [disposable] plates. On 12/02/21 at 3:44 p.m. an interview with the Nursing Home Administrator (NHA) was conducted regarding the use of [disposable] plates for resident meals. The NHA stated that when they are short staffed in the kitchen, they will use disposable ware. On 12/2/21 at approximately 12:30 p.m. during the lunch meal in the main dining room, Staff B, Certified Nursing Assistant (CNA) was observed passing out trays…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-03 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two residents (#2 and #1) were assessed to safely self-administer medications related to nebulizer treatments and failed to ensure one resident (#2) did not self-administer medications that were not prescribed at the time of observation for two residents observed of a total sample of 31 residents. Findings included: 1. On 11/30/21 at 12:01 p.m. Resident #2 was observed self-administering a nebulizer treatment, removed the mouthpiece while talking to a staff member, who walked in and out of the room, and then Resident #2 replaced the mouthpiece. When Resident #2 finished self-administering the treatment, he removed the tubing and mouthpiece without cleaning it and placed the tubing in the bag and hung it on his wall. A nurse was not in the room during this observation. A review of Resident #2's active physician orders as of 12/2/21, did not reveal a current order for a nebulizer treatment. In an interview with Resident #2 on 11/30/21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-03 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure care was consistent with professional standards of practice related to the care and lack of a physician order for care of an ileostomy at the time of admission for one resident (#2) of three residents with ostomy care. Findings included: During an interview and observation of Resident #2 on 11/30/21 at 4:04 p.m. he stated he had an ostomy as he lifted his shirt and revealed the ostomy on the right side of his abdomen. Resident #2 stated he changes it at least four times a day since he can not empty it on his own. An observation and interview on 12/2/21 at 9:52 a.m. revealed Resident #2 holding his ostomy bag under his shirt walking down the hallway. The ostomy was observed swollen and he stated he was going to change it. During an interview with Staff C, Registered Nurse (RN) on 12/02/21 at 12:15 p.m. she confirmed Resident #2 changes his own ostomy and should have physician orders for it. She confirmed she did not see any orders and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-13 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record and policy review, the facility did not ensure grievance documentation, reporting, and resolution for one (Resident #100) of three residents sampled. Findings included: A record review of Resident #100's Facesheet revealed an admission to the facility on 8/23/2019 with a diagnosis that included: unspecified dementia, & major depressive disorder. The Minimum Data Set, dated [DATE], revealed: Section C: Cognitive Patterns: Cognitive Skills for Daily Decision Making of 3, which indicated Resident #100 had severely impaired cognitive function. An interview on 3/11/2020 at 10:41 a.m., with Resident #100's Power of Attorney (POA) revealed that during visits with Resident #100 on different days, the POA found the Resident wearing clothing that did not belong to them such as pants, and shirts. I talked to the social worker, the unit manager, and the head nurse. They told me they were going to take care of it. But after this, sometimes, I still see her wearing her own clothing and sometimes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, records review, and interviews, the facility did not ensure that care plans were developed and implemented for 2 (Resident #94 and Resident #100) out of 33 residents sampled related to refusing to let staff weigh them, and for the application of an electronic wander bracelet for Resident #100. Findings included: 1. A record review of Resident #94's Facesheet indicated an admission date of 8/16/2019 with diagnoses that included malignant neoplasm of left female breast, schizophrenia, muscle weakness, major depressive disorder, unspecified psychosis, and unspecified acute conjunctivitis. Review of Resident #94's Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15, meaning high cognitive ability. A record review of Resident #94's Care Plan, revised on 11/14/2019, revealed the Resident is at risk for nutritional problems related to diagnosis of schizophrenia, malignant neoplasm, major depressive disorder, hyperlipidemia, and iron deficiency.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and facility policy review, the facility failed to follow their policy for supervision of elopement/wandering behaviors and an electronic wander bracelet for one (Resident #100) of six residents in the sample group. Findings included: An observation was conducted on [DATE] at 11:07 a.m. Resident #100 was observed walking up and down the hallway of the secured unit, repeatedly saying hi, hi, hi. Resident #100 attempted to follow the writer into another resident's room who was sitting on their bed reading a book. Resident #100 began speaking loudly in Spanish to the resident sitting on their bed who stated, get out of my room. Resident #100 approached the resident sitting on their bed, pointing their finger at the resident. The other resident stood up from the bed and stated, get her out of here or I'm going to hit her. She always does this. She always comes to my doorway and does this. I sit here trying to read and I don't bother anyone unless they bother me. The situation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$76,496 in federal fines across 1 penalty.
- $76,496 — penalty dated 2024-02-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to HEARTHSTONE SENIOR COMMUNITIES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 3 of 5 | 2.6 | +0.4 vs chain |
| Quality measures | 3 of 5 | 3.3 | -0.3 vs chain |
The other 7 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CLEARWATER REHABILITATION CENTER, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2009 |
| HEARTHSTONE SENIOR COMMUNITIES, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 04/01/2009 |
| GARNER, ALVIN | Individual | CORPORATE OFFICER | — | since 04/01/2009 |
| JAFFE, HOWARD | Individual | CORPORATE OFFICER | — | since 04/01/2009 |
| ROMBOLD, LORI | Individual | CORPORATE OFFICER | — | since 04/01/2009 |
| WYATT, BRIAN | Individual | CORPORATE OFFICER | — | since 04/01/2009 |
| CONSULTING SUPPORT SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2025 |
| FACILITY SUPPORT COMPANY, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/19/2025 |
| KANE FINANCIAL SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/19/2025 |
| THEMIS HEALTH MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2025 |
| DOLLARD, ANNICE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/03/2024 |
| PRYBYLSKI, PAUL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/21/2023 |
| OMEGA HEALTHCARE INVESTORS, INC | Organization | ADP OF THE SNF | — | since 08/01/2003 |
| SELECT REHABILITATION, LLC | Organization | ADP OF THE SNF | — | since 08/19/2016 |
CMS files one row per role, so the 21 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $208K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105274. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-02-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.