La Bella Of Alton
3490 Humbert Road, Alton, IL 62002 · For profit - Limited Liability company · 180 certified beds · (618) 465-2626 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2025
- it has 5 actual-harm citations
- a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $85,546 in federal fines (most recent 2024-02-20)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.9% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.9% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 87.2% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.2% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 4.2% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.5% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.4% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 61.9% | 91.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.7% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.4% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.9% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 42.2% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.9% | 26.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.8% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.78 | 2.02 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.42 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 145 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 67 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 44% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.7%CMS range 49.8–66.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 8.9–15.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.0%CMS range 4.8–13.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 180 beds and averages 160.1 residents a day — about 89% occupied, or roughly 20 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.75 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.24 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.76 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.51 hrs/resident/day on weekends vs 2.84 on weekdays — 12% thinner on weekends. RN hours go from 0.29 to 0.12 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
53 citations, most serious first. The 15 most serious are shown; the remaining 38 are one tap away and print in full.
- Actual harm · Gcited before2025-07-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to implement a resident's bed mobility care plan and failed to have the proper number of staff were present to change the resident's position in bed as directed by the resident's facility-created care plan for 1 of 5 residents (R2) reviewed for falls in the sample of 7. This failure resulted in R2 falling from R2's bed and sustaining a raised hematoma above the left eye, bruising below the left eye, bruising behind the left ear, bruising covering the left side of R2's neck and multiple bruises covering the left side of R2's face. Findings Include:R2's face sheet, dated 7/24/25, documented R2 has diagnoses including Alzheimer's disease, chronic embolism, and thrombosis of left femoral vein, type 2 diabetes, vascular dementia, hyperlipidemia, and hypertension. R2's MDS (Minimum Data Set), dated 4/16/25, does not have a cognition score documented. On 7/24/25 at 1:52 PM surveyor asked V1, Administrator, since R2's cognitive impairment test score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-08-22 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update and have appropriate documentation regarding the Code Status/Advanced Directives for 2 of 3 residents (R3, R4) reviewed for Advanced Directives in the sample of 12. Utilizing the reasonable person concept, R3 made his advanced directive choices clear when updating his directive status in [DATE] to Do No Resuscitate (DNR) status. Due to the facility failure to correctly identify his DNR, R3 experienced life saving measures including intubation and extubation prior to expiring. The Findings Include: 1. R3's Face Sheet, undated, documents R3 was originally admitted to the facility on [DATE] and was discharged to the hospital on [DATE] with diagnosis of Chronic Obstructive Pulmonary Disease (COPD), Respiratory Failure, Panlobular Emphysema, Type 2 Diabetes Mellitus (DM), Malnutrition, Schizophrenia, Hypertension (HTN), Dependence on Supplemental Oxygen, COVID-19, and Deep Vein Thrombosis (DVT). R3's Care Plan, dated [DATE] documents: ([DATE]) R3 Is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-25 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to a protect a resident from misappropriation of property by a staff member for 1 of 2 residents (R8) reviewed for theft, in the sample of 11. This failure resulted in $1100 being diverted from R8's bank account by staff causing R8 to be upset and deprived of money for her room and board. Findings include: R8's Care Plan, undated, documents that R8 is at risk for abuse-vulnerability due to her deficits in cognitive/mental status. R8's Care Plan also documented on 1/12/2024 that resident made allegations of missing money from the business offices. R8's Care Plan documented the following interventions, To address resident concerns as they arise, encourage participation in programs of choice, encourage resident to voice concerns to administration, observe changes in customary routines, 1:1(one to one) with social services as needed. R8's Bank statement, dated 12/1/2023-1/5/2024, documented a withdrawal from R8's account on 12/18/2023 for $400.00 from an ATM (Automatic Teller Machine). Again on 12/19/2023 for $400.00 from the same…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate assist and supervision while turning a resident in bed for 1 of 4 residents (R2) reviewed for falls with injury in the sample of 14. This failure resulted in R2 rolling out of her bed during care and falling to the floor, sustaining a right hip fracture. Findings include: R2's Face Sheet documents, she was admitted to the facility on [DATE] with the diagnoses to include Chronic Kidney Disease, Stage 3, Basal Cell Carcinoma of Skin of Right Upper Limb, including Shoulder, Other Specified Peripheral Vascular Diseases, Chronic Pain, Anxiety Disorder, Essential Hypertension, (HTN), Gastrointestinal Hemorrhage, Gastro-Esophageal Reflux Disease Without Esophagitis, Need for Assistance with Personal Care, Unsteadiness on Feet, Anemia and Unspecified Kidney Failure. R2's Minimum Data Set. (MDS). dated 6/11/23 documents. R2 was severely cognitively impaired and required extensive assist of two staff for bed mobility, transfers and toileting.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-01-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to place the call light within reach of residents for 2 of 5 residents (R76, R285) residents reviewed for reasonable accommodation of needs in this sample of 57. This failure resulted in R285 feeling sad, horrible and unwanted. R285's Care Plan, dated 10/24/22, documents Resident is at risk for falls. The resident has balance or walking impairments., The resident has a history of falls., The resident experiences weakness., The resident has urinary incontinence which may create a wet floor and increase fall risk. It continues Be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. R285's Minimum Data Set (MDS), dated [DATE], documents that R285 is cognitively intact. On 1/9/2023 from 11:00 AM to 1:00 PM with 15-minute intervals R285 was observed in her room with call light attached to bedrail on opposite side of the bed against the wall, out of R285's reach. On 1/9/2023 at 11:30 AM R285…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of a change in condition and holding diabetic medication for 1 of 4 residents (R2) reviewed for notifications in the sample of 4.Findings include:R2's Face Sheet documents R2 was admitted to the facility on [DATE] with diagnoses including dementia and diabetes mellitus type 2 with hyperglycemia.R2's Physician Order dated 9/10/25 documents Humalog (insulin) Injection Solution per sliding scale at meals and at bedtime for diabetes mellitus type 2 with hyperglycemia. R2's Care Plan initiated 9/15/25 documents R2 has the potential for high and low blood sugar related to diabetes mellitus. R2's Care Plan interventions include diabetes medication and blood sugar checks as ordered by physician.R2's Minimum Data Set (MDS) dated [DATE] documents R2 was cognitively impaired, ambulates with supervision, and R2 received insulin medication.R2's Physician Order dated 9/18/25 documents monitor for signs and symptoms of hypoglycemia (low blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to ensure a resident with known diabetes received timely blood glucose monitoring per physician orders for 1 of 4 residents (R2) reviewed for quality of care in the sample of 4. This past non-compliance occurred from 10/25/25 to 10/28/25.Findings include:R2's Face Sheet documents R2 was admitted to the facility on [DATE] with diagnoses including dementia and diabetes mellitus type 2 with hyperglycemia.R2's Minimum Data Set (MDS) dated [DATE] documents R2 was cognitively impaired, ambulated with supervision and took insulin.R2's Care Plan initiated 9/15/25 documents R2 has the potential for high and low blood sugar related to diabetes mellitus. Care Plan interventions include diabetes medication and blood sugar checks as ordered by physician.R2's Progress Note dated 10/26/25 at 4:03 AM documents R2 had been sleeping since the start of shift at 10:00 PM the night before.R2's Physician Order dated 9/10/25 document Insulin Glargine Solution (100…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer subcutaneous insulin medication as ordered by a physician for 1 of 4 residents (R2) who had a diagnosis of Diabetes Mellitus Type 2 with Hyperglycemia, reviewed for medication in the sample of 4. Findings Include:R2's Face Sheet documents R2 was admitted to the facility on [DATE] with diagnoses including Dementia and Diabetes Mellitus Type 2 with Hyperglycemia.R2's Minimum Data Set (MDS) dated [DATE] documents R2 was cognitively impaired and took insulin.R2's Care Plan initiated 9/15/25 documents R2 has the potential for high and low blood sugar related to diabetes mellitus. Care Plan interventions include diabetes medication and blood sugar checks as ordered by physician.R2's MAR (Medication Administration Record), dated 10/1/25 - 10/31/25, documents an order dated 9/10/25, for Insulin Glargine Solution 100units/ml (milliliters). Inject 40 units twice daily. The MAR documents that this was not given on 10/25/25 at 8:00 AM, 10/25/25 at 8:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to provide complete incontinent care to prevent urinary tract infections (UTI) for 1 of 3 residents (R68) reviewed for incontinent care in a sample of 66. Findings include: R68's Face Sheet documented she was admitted to the facility on [DATE] with diagnoses of, in part, hemiplegia, dementia, and schizophrenia. R68's Physician's Order, with start date of 6/1/25 and end date of 6/6/25, documented Amoxicillin-Pot Clavulanate Tablet 875-125 mg (milligrams), give 1 tablet by mouth every 12 hours for UTI for 5 days. R68's Minimum Data Set (MDS) dated [DATE] documented she was severely cognitively impaired. R68's Care Plan dated 4/24/25 documented she has an ADL (activities of daily living) self-care performance deficit, needs and participation may vary r/t (related to) Dementia. R68's Care Plan also documented on 12/20/2023 R68 has urinary incontinence and included an intervention of providing incontinent/peri-care PRN (as needed). On 6/11/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to change an indwelling urinary catheter per Physician order and failed to perform urinary catheter care per Physician order for 2 of 3 (R1, R3) residents reviewed for quality of care. Findings include: 1.R1's EMR (Electronic Medical Record) undated documents that the resident was admitted to the facility on [DATE]. R1's EMR dated 12/31/24 documents a diagnosis of unspecified injury at unspecified level of cervical spinal cord, subsequent encounter and pressure ulcer of sacral region, stage 4. R1's Care Plan dated 2/05/25 documents The resident has Indwelling Catheter r/t (related to) Urinary Retention related to neurogenic bladder secondary to Cervical spine injury and Pressure Injury. R1's MDS (Minimum Data Set) dated 3/4/25 documents a BIMS (Brief Interview for Mental Status) score of 15 out of 15. The MDS documents that the resident requires partial/moderate assistance for roll left and right. The MDS documents that the resident requires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from verbal abuse for 2 of 2 residents (R2, R3) reviewed for abuse in the sample of 6. Findings include: R2's Face Sheet documents R2 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes, end stage renal disease, dependence on renal dialysis, schizoaffective disorder, and bipolar disorder. R2's Minimum Data Set (MDS) dated [DATE] documents R2 as cognitively intact, had no behaviors, and was able to transfer self with supervision. R2's Undated Care Plan documents R2 has a behavioral problem. The goal is for R2 to have fewer episodes of vulgar language toward others. R3's Face Sheet documents R3 was admitted to the facility on [DATE] with diagnoses including history of mental and behavioral disorders and substance abuse. R3's MDS dated [DATE] documents R3 as moderately cognitively impaired, had behavioral symptoms not directed toward others, ambulated via wheelchair, and was able to transfer with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow physician's hospital discharge order and apply a wound vac and coordinate care for an abdominal wound for 1 (R2) of 4 residents reviewed for quality of care/treatment in the sample of 4. Findings include: R2's Face Sheet documents he was initially admitted to the facility on [DATE] post recent abdominal surgery, multiple ostomies and lower bowel ishchemia. R2's Hospital Discharge Paperwork, dated 12/4/2024 documents R2 is to have a wound vac to abdominal wound to be restarted on 12/4/2024. R2's Health Status Note, dated 12/5/2024 at 12:11 AM, documents wound vac ordered. R2's Nurtritional Progress Note, dated 12/5/2024 at 2:21 PM, documents open surgical abdominal wound has order for wound vac. R2's Physician's Order Sheet (POS) dated 12/2024 documents a physician's order for 12/5/2024 External Debridement Ointment apply to abdomen topically two times a day for dressing change cleanse wound with wound cleanser apply santyl to base of wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents received a shower. The facility also failed to document residents who received a shower for 4 of 4 residents (R2, R4, R1, R3) reviewed for Activities of Daily Living care for dependent residents in a sample of 4. Finding include: 1. R2's Undated Face Sheet documents R2 was admitted to the facility on [DATE] and has a diagnosis of need for assistance with personal care. R2's Minimum Data Set (MDS) dated [DATE] documents R2 has no cognitive deficits and needs substantial/maximal assistance with showering/bathing. R2's Undated Care Plan documents R2 has an activities of daily living (ADL) self-care performance deficit related to limited mobility, with interventions documenting to use a mechanical lift for transfers. R2 currently requires assistance with ADL's such as personal hygiene and bathing with extensive help from one staff member. R2 is on a restorative grooming program as R2 is unable to bathe/groom self independently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to uphold resident rights for 1 of 3 residents (R2) reviewed for resident rights in a sample of 3. Findings include: R2's Undated Face Sheet, documents she was admitted on [DATE] with diagnosis includes need for assistance with personal care. R2's Care Plan undated documents R2 has an activities of daily living (ADL) self-care performance deficit related to limited mobility with interventions documenting to use a mechanical lift for transfers. R2 currently requires assistance with ADL's such as personal hygiene and bathing with extensive help from one staff member. R2 is on a restorative grooming program as R2 is unable to bathe/groom self independently related to weakness with interventions to encourage R2 to participate in dressing and grooming with substantial/max assistance as tolerated. R2's care plan undated documents R2 has expressed personal and lifestyle preferences, including R2's bathing routine preference is day shift and preferred…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to respond to call lights in a timely manner for 3 (R1, R3, and R7) of 7 residents reviewed for adequate and timely care in the sample of 8. Findings include: 1-R1's Face Sheet documents R1 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes mellitus, congestive heart failure, and aphasia, hemiplegia, and hemiparesis following cerebral infarction. R1's Minimum Data Set (MDS) dated [DATE] documented R1 was moderately cognitively impaired, required partial/moderate assistance with toileting and transfer, required substantial/maximal assistance with rolling from side to side, had colostomy, and was occasionally incontinent of urine. R1's Care Plan initiated 1/26/23 documents R1 has a self-performance deficit with activities of daily living and is frequently incontinent of urine. On 10/3/24 at 8:50 AM, R1 was lying in bed in her room. She was unable to articulately express responses, but was able to nod her head yes and no with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · D2024-08-22 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident's responsible party prior to a transfer to an acute care facility for evaluation and treatment of a change in condition for 2 of 3 residents (R3, R4)) reviewed for hospitalization in the sample of 12. The Findings Include: 1. R3's Face Sheet, undated, documents R3 was originally admitted to the facility on [DATE] and was discharged to the hospital on 8/16/24 with diagnosis of Chronic Obstructive Pulmonary Disease (COPD), Respiratory Failure, Panlobular Emphysema, Type 2 Diabetes Mellitus (DM), Malnutrition, Schizophrenia, Hypertension (HTN), Dependence on Supplemental Oxygen, COVID-19, and Deep Vein Thrombosis (DVT). R3's Care Plan, dated 7/25/24, documents R3 has a behavior problem related to threatening and cursing staff. R3 refuses labs, and wearing oxygen, R3 is a smoker/tobacco user and refuses to give cigarettes to staff for safe keeping. It continues 8/16/24: R3 is at Risk for rehospitalization and or unsuccessful discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer medications as ordered for one of 5 residents (R8) reviewed for medication administration in the sample of 12. Finding include: On 8/21/24 at 8:15 AM R8 stated there is one certain agency nurse who does not come in and give her the 3 little thyroid pills she is supposed to have at 4:30 AM . She stated she did not know who the nurse was and she did not report it to anyone because she couldn't remember when it happened. R8's Minimum Data Set (MDS) dated [DATE] documents R8 is alert and oriented. R8's active Physician Order dated 11/30/23 documents she is to receive Levothyroxine 25 micrograms (mcg) Give 75 mcg by mouth one time a day for hypothyroidism. R8's Medication Administration Record (MAR) dated 8/1/24 to 8/31/24 does not document R8 received her scheduled dose of Levothryroxine on 8/12/24. On 8/22/24 at 10:25 AM V2, Director of Nursing (DON) , stated R8 was in the facility on the morning of 8/12/24 and should have received her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-15 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility failed to ensure communication and continuity of care between the facility and dialysis center for 1 of 3 residents (R2) reviewed for dialysis in the sample of 6. Findings include: R2's Physician Order Sheet (POS) for [DATE] documents diagnoses of end stage renal disease, atherosclerotic heart disease of native coronary artery without angina pectoris, type 2 diabetes mellites with hyperglycemia, cardiomyopathy, peripheral vascular disease, chronic systolic (congestive) heart failure, unspecified essential (primary) hypertension, need for assistance with personal care, difficulty in walking, gout, primary pulmonary hypertension, paroxysmal atrial fibrillation, systemic inflammatory response syndrome of non-infectious origin without acute organ dysfunction. R2's POS also documents she is to receive dialysis one time a day every Monday, Wednesday, and Friday for kidney disease. R2's Care Plan dated [DATE] documents problems: ESRD (end stage renal disease), Short…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility failed to operationalize their policy and procedures for testing and tracking COVID-19; wear appropriate PPE (Personal Protective Equipment), clean multi-use equipment, and perform hand hygiene after resident encounter of a COVID-19 resident, and post signage indicating the Facility is in COVID-19 outbreak. This failure has the potential to affect all 126 residents living in the Facility. Findings include: 1-The Facility's Line List for COVID-19 Outbreaks in Long Term Care Facilities documents the Facility's COVID-19 Outbreak began on 7/1/24. R6's Progress Notes document R6 was sent to the hospital for cough on 7/5/24 and returned on 7/10/24. R6's COVID Monitoring Assessment documents COVID-19 testing was not completed following hospitalization until four days later on 7/14/24. R6's Medical Records fail to document R6 was tested for COVID-19 upon 7/10/24 return to the Facility. 2-The Facility's Census Lists from 7/10/24 through 7/13/24 document R6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-25 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the Facility failed to employ a qualified Infection Preventionist (IP) with specialized training needed to track Facility infections and prevent the spread of infectious diseases, including COVID-19. This has the potential to affect all 126 residents living in the Facility. Findings include: The Facility's Line List for COVID-19 Outbreaks in Long Term Care Facilities documents the Facility has been in COVID-19 Outbreak Status since 7/1/24. On 7/23/24 at 12:15 PM, V3, Assistant Director of Nursing/Infection Preventionist (ADON/IP), stated she does not have the IP certification, but is currently working on the training. On 7/25/24 at 8:30 AM, V1, Administrator, stated V2, Director of Nursing (DON) and V7, Minimum Data Set (MDS) Coordinator, oversee infection control since V3, ADON/IP is not yet certified. She stated V2 and V7 both have full time roles, in addition to overseeing infection control. On 7/25/24 at 8:55 AM, V1, Administrator, stated she expects the Facility to follow policies regarding infection control. The Facility's Infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-25 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to provide the physician prescribed medication. There were 25 opportunities with 2 errors resulting in a 8% medication error rate. The errors involved R13 in the sample of 22. Findings include: On 7/23/24 at 5:21 AM V12, Licensed Practical Nurse (LPN), went to her medication cart to prepare R13's 5:00 AM medications. V12 was unable to locate the Levoxyl or the Omeprozole that was prescribed for R13. V12 stated that these medications have been ordered but have not came in yet. R13's July 2024 Physician Orders, documents, Levoxyl Tablet 88 MCG (micrograms) (Levothyroxine Sodium) Give 1 tablet by mouth one time a day for low thyroid hormone. This medication is scheduled for 5:00 AM. R13's July 2024 Physician Orders documents Omeprazole Oral Tablet Delayed Release 20 MG (milligrams) (Omeprazole). Give 1 tablet by mouth one time a day for GI (gastrointestinal). This medication is scheduled for 5:00 AM. R13's July 2024 Medication Administration Record documents that the Levoxyl and the Omeprozole were not available to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Interview and Record Review the facility failed to accommodate and inform 1 of 5 residents (R5) of change in shower schedule. Findings include: R5's Face sheet documents an admission date of 10/10/2022. Diagnosis include Congestive Heart Failure, Atherosclerotic Heart Disease, Protein Calorie Malnutrition, Gastrointestinal Hemorrhage. R5's Minimum Data Set, MDS, dated [DATE] documents R5 has no cognitive deficits and requires partial/moderate assist with showering. R5's Care Plan with a revision date of 10/24/2022 documents R5 has an activity of daily living, ADL's, self-care performance deficit related to ADL needs and participation vary, Fatigue, Impaired balance, Limited Mobility, Weakness. Resident is currently receiving skilled therapy services with goal of returning home upon completion of rehab. Interventions include Bathing: Physical Limited - assist/1 staff. R5's progress notes dated 7/6/2024 at 11:04AM documents R5 very upset about many things going on. R5 is upset about the shower change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to provide showers for 4 of 4 residents (R2, R5, R6 and R17) in the sample of 21 reviewed for showers. Findings include: 1.R2's face sheet, dated 6/27/24, documented that R2 was admitted to the facility on [DATE]. R2's medical diagnosis sheet, dated 6/27/24, documented that R2 has the following diagnoses: cerebral ischemia, hypertension, history of cerebral infarction, depression, anxiety, muscle weakness, schizoaffective disorder, and need for assistance with personal care. R2's MDS (Minimum Data Set), dated 3/15/24, documented R2 is cognitively intact, R2 requires partial moderate assistance with hygiene and is dependent on staff for all mobility. On 6/25/24 R2's bath and skin report sheet, dated June 2024, documented that R2 had 2 showers in June on 6/8/24 and 6/15/24. On 6/25/24 at 9:20 am R2 was lying in bed with dried food stuck to her left arm and chest. R2's hair appeared greasy, and she appeared unkempt. R2 stated that she had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-28 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were seen by a physician for 4 of 7 residents (R2, R5, R18 and R21) reviewed for physician visits in the sample of 21. 1.R2's face sheet, dated 6/27/24, documented that R2 was admitted to the facility on [DATE]. R2's medical diagnosis sheet, dated 6/27/24, documented that R2 has the following diagnoses: cerebral ischemia, hypertension, history of cerebral infarction, depression, anxiety, muscle weakness, schizoaffective disorder, and need for assistance with personal care. R2's MDS (Minimum Data Set), dated 3/15/24, documented R2 is cognitively intact. On 6/26/24 at 9:15 am R2 stated that she has only seen her Medical Doctor (V18) one time and that was when she was admitted about two years ago. R2 stated that the Physician Assistant comes to see her but that her doctor never does. R2's EMR (Electronic Medical Record) does not document any Medical Doctor progress notes for 2024. 2.R5's face sheet, dated 6/27/24, documented that R5 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-08 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to sufficiently staff the facility to care for the resident needs, including Activities of Daily Living (ADLs), and answering call lights for 5 of 5 residents (R1, R2, R3, R4, R5) reviewed for sufficient staffing in the sample of 7. This deficiency has the potential to affect all 131 residents living in the facility. Findings include: 1. R1's Face Sheet, undated, documents, R1 was admitted to the facility on [DATE]. R1's Minimum Data Set, (MDS), dated [DATE], documents, R1 is cognitively intact. On 5/6/24 at 11:35 AM, R1 stated, They could use more help on the evenings and nights because, they always seem to be busier. I had an incontinent episode one night, and I put my call light on, and it took three hours to get someone to come clean me up. 2. R2's Face Sheet, undated, documents, R2 was admitted to the facility on [DATE] and was discharged on 4/24/25. R2's MDS, dated [DATE], documents, R2 had a moderate cognitive impairment. On 5/6/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow through on a recommendation for a medication change for 1 of 11 residents (R2) reviewed for medications in the sample of 11. Findings include: On 4/23/24 at 2:00PM, V15, R2's Guardian, stated, in January, after R2 was seen by the surgeon, the surgeon called her and told her R2 is cancer free and he will be starting back on his Levothyroxine 137 micrograms, (mcg). V15 stated, that never happened and then some Doctor with the facility, started him on a different dose and his Endocrinologist is upset. V15 stated, she doesn't want anyone changing any of R2's medications without consulting V17, his Endocrinologist. R2's Face Sheet, printed on 4/18/24, documents, his diagnoses to include Vascular Dementia, Unspecified Cirrhosis of Liver, Cerebral Infarction, Hypertension and Postprocedural Hypothyroidism. R2's Order Audit Report dated 4/18/24 documents, an order dated 2/01/24 by V7, Physician Assistant, for R2 to start taking Levothyroxine 112 mcg one time a day for hypothyroidism. Per the Order Audit Summary this order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to Administer Medications as ordered by the Physician for 1 of 11 residents (R11) reviewed for medications in the sample of 11. Findings include: On 4/24/24 at 8:25AM, a medication pass was observed with V19, Licensed Practical Nurse, (LPN), when she administered medications to R11. R11's Order Summary Report dated 4/24/24, documents, the order: 1/02/24: Folic Acid Oral Tablet 1 milligram, (mg), Give 3 tablets by mouth one time a day for supplement. During the observed medication pass, V19 only administered one Folic Acid 1 mg tablet, instead of the 3 tablets that were ordered. R11's Order Summary Report, also documented, the order: 3/28/24: Lamotrigine Oral Tablet 25 mg Give 2 tablets by mouth in the morning for seizures. During the observed medication pass, V19 only administered one tablet of Lamotrigine 25 mg, instead of the two tablets ordered by the Physician. R11's Order Summary Report, also documented, the order dated 1/05/24: Sertraline HCI Tablet 100 mg, Give 2 tablets by mouth one time a day for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to provide Therapeutic Diets as ordered by the Physician for two of three residents (R2 and R4) reviewed for Therapeutic Diets in a sample of 11. Findings Include: 1. On 4/23/2024 at 12:00PM, R4 received his lunch tray in his room. Observed his lunch to be a single serving of pasta and meat, (protein), and double portion of salad. R4's meal ticket documented, no specific diet order. On 4/18/2024 at 2:55PM, R4 face sheet revealed a diagnosis of sepsis, malignant neoplasm of rectum, history of antineoplastic chemotherapy; severe, protein calorie malnutrition, colostomy, human immunodeficiency virus disease, gastroesophageal reflux disease without esophagitis, iron deficiency anemia, hypokalemia, osteomyelitis of vertebrae, sacral and sacrococcygeal region, encounter for surgical aftercare following surgery on the digestive system. R4's Physician Order, dated, 4/16/24, documents, the order: Regular diet, Regular texture, Regular liquids…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to store food at appropriate temperatures and failed to perform hand hygiene and change gloves while plating food to prevent potential food-borne illnesses. This has the potential to affect all 126 residents in the facility. Findings include: 1. On 3/18/24 at 7:30 AM, the kitchen was entered and toured. V15 Dietary Manager was present for the tour. The walk-in refrigerator thermometer read 44 degrees Fahrenheit (F) during the initial tour. On 3/18/24 at 12:15 PM the walk-in refrigerator thermometer was observed to be at 43 degrees F. On 3/18/24 at 12:40 PM the walk-in refrigerator thermometer was observed to be at 45 degrees F. On 3/19/24 at 12:15 PM the walk-in refrigerator temperature thermometer was observed, and it read 48 degrees F. On 3/18/24 at 7:30 AM there was a Daily Cooler Temperature Log, dated March 2024, posted on the wall by the walk-in refrigerator. V15 stated it was the temperature log for the walk-in refrigerator. The Daily Cooler Temperature Log documented AM and PM temperatures. This document…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-25 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide Dementia, Abuse, and other training to ensure competency of nurse's aides. This failure had the potential to affect all 126 residents residing in the facility. Findings include: 1.On 3/21/24 at 11:50 AM, V42, Human Resource (HR) Director stated All staff are hired with their license or certification prior to starting. They spend time with me to do all the HR paperwork and things like that. I don't know anything about other staff training. I do know when they start, they are on the floor doing hands-on training for at least three days. On 3/21/24 at 11:56 AM, V2, Director of Nursing (DON), stated CNAs (Certified Nursing Assistants) start with on-the -floor training for three to five days, usually one day per unit, and more if they need it. There is no other training done for new hires. I did have a company who was supposed to come in and train for Dementia, but they cancelled last week. (V1, Administrator) has told me that we will be getting (Online Education) training started again, but for now, and since the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide complete incontinent care and proper catheter care to prevent urinary tract infections (UTIs) for 4 of 4 residents (R76, R85, R107, R108) reviewed for incontinence care in the sample of 59. Findings include: 1. R107's admission Record, undated, documented R107 was admitted to the facility on [DATE] with diagnoses of cerebral infarction, hemiplegia, dysarthria, dysphagia, essential hypertension, hyperlipidemia and type two diabetes mellitus (DM). R107's Minimum Data Set, MDS, dated [DATE], documented R107 is cognitively intact. R107's Care Plan, undated, documented R107 is incontinent of bladder and bowel and requires facility staff to provide perineal care after each incontinent episode. On 3/19/24 at 9:50 AM V18, Certified Nurse Assistant, CNA, and V19 CNA entered R107's room, donned gloves without the benefit of hand hygiene and removed R107's disposable brief. R107 was incontinent of urine and stool. V18 cleansed R107's inner…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-25 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to document a date accessed/opened for multi-dose insulin injection pens for 4 of 4 residents (R12, R27, R122, R229) reviewed for medication labeling in the sample of 59. Findings include: 1. On 3/18/24, at 7: 31AM, V7, Licensed Practical Nurse, (LPN), stated that R27's, NovoLog FlexPen solution (pen-insulin) has been used. On 3/18/24 at 7:34AM, R27's insulin pen, not enclosed in a bag, was located inside the medication cart and did not have a date marked for when it was first accessed/opened. R27's Physician Order Sheet (POS), dated 3/2024, documented R27's is to receive Humulin 70/30, Kwik pen suspension subcutaneous injection of 100units/milliliters, give 20 units subcutaneous at 5:00AM and 30 units at 7:00PM. 2. On 3/18/24, at 7:40 AM, V7 stated R229's Humulin 70/30, Kwik Pen has been used. On 3/18/24 at 7:40 AM, R229's Humulin insulin pen, out of a sealed bag with a label on the injection pen, was not dated when it was accessed/opened. R229's POS documented R229 is to receive Humulin 70/30 to be started on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-25 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to perform hand hygiene to prevent the spread of infection for 4 of 5 residents (R76, R85, R107, R108) reviewed for infection control in the sample of 59. Findings include: 1. R76's admission Record, undated, documented R76 was admitted to the facility on [DATE] with diagnoses of inflammatory polyneuropathy, chronic obstructive pulmonary disease, essential hypertension, hyperlipidemia, chronic pain syndrome, dementia, atherosclerotic heart disease and polyosteoarthritis. R76's Minimum Data Set, MDS, dated [DATE], documented R76 is cognitively intact. R76's Care Plan, undated, documented R76 has occasional urinary incontinence and staff are to provide incontinence care as needed. On 3/19/24 at 10:30 AM V19, Certified Nurse's Aide, CNA, entered R76's room and donned gloves without the benefit of hand hygiene. V19 CNA removed R76's urine saturated disposable brief. V19 then rolled R76 onto her left side and V19 cleansed R76's buttock. V19 then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-25 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely complete the quarterly Minimum Data Sets (MDSs) for 3 of 3 residents (R85, R87) reviewed for timely completion of MDS quarterly assessments in the sample of 59. Findings include: 1.R87's Quarterly Minimum Data Set, (MDS), was dated 11/18/23. R87's Quarterly MDS, dated [DATE], was not completed (no information was entered into the assessment) within the 90 days of the last Quarterly MDS which was conducted on 11/18/23. On 03/19/24 at 2:42 PM, V24, MDS Coordinator, stated, there are two MDS Coordinators. V24 stated V25, MDS Coordinator, went on medical leave the first of February 2024. V24 stated, she thought the residents MDS's assessments, quarterly and annuals were up to date, but the computer system revealed a past due closing date greater that 90 days which included R87's quarterly MDS. V24 stated currently she is completing the residents MDS that is triggered in the system that is overdue. 2. R85's most recent completed MDS was dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide timely turning and repositioning to prevent pressure ulcers for 3 of 6 residents (R85, R107, R279) reviewed for pressure ulcers in the sample of 59. Findings include: 1. R279's Face Sheet, undated, documents R279 was admitted to the facility on [DATE] with diagnoses of Sepsis, Urinary Tract Infections (UTI), Malnutrition, COVID-19, Atherosclerotic Heart Disease (ASHD), Congested Heart Failure (CHF), Dementia, Dysphagia, Hypertension (HTN). R279's Care Plan, dated 2/10/24, documents R279 is at risk for skin impairment/pressure injury. R279's Care Plan Interventions document the following: avoid prolonged periods of skin to skin contact, minimize pressure over boney prominences, assist with turning and positioning if resident is unable, provide pressure relieving mattress. It continues R279 has area(s) of skin impairment. Left upper back P4 resolved 3/5/24, Left lower back P4, Right heel Deep Tissue Injury (DTI). Interventions:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to secure cigarettes and lighters for 2 of 2 residents (R21, and R281) reviewed for supervision to prevent accidents in the sample of 59. Findings include: 1. On 3/19/2024 at 9:15 AM R21 was sitting outside her room on 4 wheeled scooter. R21 stated she can smoke whenever she wants to smoke. R21 stated she smokes without staff supervision. R21 stated she keeps cigarettes and lighter in her personal possession. R21 opened pocket of hoodie and showed surveyor cigarettes and lighter. R21's Care Plan, dated 6/2/2023, documents R21's cigarettes and lighter are to be stored in a secure place. On 3/21/2024 at 1:50 PM, V1, Administrator, stated if R21's Care Plan documents that R2's cigarettes and lighter are to be kept in a secure place, she would expect the Care Plan to be followed. 2. R281's Face Sheet, undated, documents R281 was admitted to the facility on [DATE] with diagnoses of Metabolic Encephalopathy, Atherosclerotic Heart Disease (ASHD),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-25 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that all medications were administered with an error rate less than 5%. There were 30 opportunities with 2 errors observed which calculated to a medication error rate of 6.67%. This deficient practice was identified for 1 of 3 nurses administering medications to one of 3 residents (R58) reviewed for medication administration in the sample of 59. Findings include: 1. On 03/18/24 at 7:56 AM during medication administration, V4, Licensed Practical Nurse (LPN) did not administer Empagliflozin 10 milligrams (mg) as ordered to R58. V4 stated it was not available in the medication cart to give. During medication administration V4 obtained R58's inhaler out of the mediation cart and laid on top of cart, V4 then had to leave cart to go get stock medication that was not in the cart. At that time V4 locked R58's inhaler up in the cart and upon return did not administer the inhaler to R58. R58's Physician Order (PO) dated 3/6/2024 documents Empagliflozin 10 mg oral tablet give one daily one time a day for Diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-01 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to obtain resident blood glucose levels, failed to administer medications, and failed to contact the Physician as ordered for 4 of 6 residents (R1, R8, R12, R13) reviewed for medication administration, in the sample of 13. The findings include: 1. R1's Face Sheet, undated, documented that R1 was admitted to the facility on [DATE] with diagnosis of Congestive Heart Failure (CHF), Falls, Atrial-Fibrillation (A-Fib), Type 2 Diabetes Mellitus (DM), Occlusion/Stenosis of bilateral carotid arteries, Chronic Kidney Disease (CKD), Atherosclerotic Heart Disease (ASHD), Malignant neoplasm of colon, Depression, COVID, Seizures, and Obstructive/Reflux uropathy. R1's Care Plan, dated 12/27/23, documented, (R1) has an ADL (Activities of Daily Living) self-care performance deficit. Interventions: ADL Care: the resident may need assistance x one or x two staff members for ADL care, Transfer: the resident is limited to extensive assist and may need assistance x one or x…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-01-11 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to provide flavorful and palatable food. This failure has the ability to affect all 139 residents residing at the facility. Findings include: 1. On 01/03/2023 at 9:15 am, R236 stated that she can't have eggs because they make her sick nor does she eat sausage, but she has been given it regardless and the food does not taste good. 2. On 01/03/2023 at 9:20 AM, R49 stated that the food was not good. 3. On 01/03/2023 at 09:26 AM, R1 stated food was always cold, does not taste good and they always run out. On 01/04/2023 at 12:00 PM, A test tray was given, the meatloaf had a mushy texture to it and was greasy. The mixed vegetables were mushy and the color of the green beans were faded to clear. The dinner roll was on top of the mixed vegetables and was soggy. The facility's menu, Week at a Glance Week 2 documented for Wednesday, Tomato Glazed Meatloaf, Mushroom Gravy, Whipped Potatoes, Capri Mixed Veg., Dinner roll and Peach Cobbler. What was being served for lunch during the observation period. Resident Council…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-11 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to perform hand hygiene and cleanse soiled resident equipment 5 of 5 residents (R56, R63, R95, R127 and R235) reviewed for infection control in the sample of 57. Findings include: 1. On 01/04/2023 at 1200 PM V4, Certified Nurse Assistant (CNA) took hall trays down to residents who were in their room for lunch. V4, CNA, without benefit of hand hygiene entered R95's room with his meal tray, came out and retrieved dessert and drink off the hall cart and went back into R95's room. When she exited his room, she did not perform hand hygiene. She then donned gloves, without benefit of hand hygiene and entered R127's room, who is on isolation. V4 CNA stated he was on isolation for a foot wound. She then took his meal tray in set it down, came back out with the same gloves and took a dessert and drink off the cart and took it into R127's room. V4, CNA doffed gloves in room did not perform hand hygiene exited room. Then she took R235's meal tray off cart and entered his room. Set his tray down, came out of his room, took a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide complete incontinent care for 4 residents (R36, R56, R284, and R285) of 7 residents reviewed for incontinent care in the sample of 57. Findings include: 1. On 1/05/23 at 10:10AM during incontinent care V9, Certified Nursing Assistant (CNA) and V10 transferred R36 from chair with mechanical lift to the bed. R36 had strong odor of urine. V9, CNA with gloves on rolled R36 to left side and removed R36's adult diaper which was saturated with urine. V9, CNA handed V10 CNA cleansing wipes. V10 with cleansing wipe cleansed right groin and then left groin. V10 CNA swiped down front of R36's peri area and did not separate the labia. R36 started urinating V10 CNA doffed gloves sanitized hands and donned gloves. V10 cleansed left and right groin. V10 then swiped down R36's peri area with cleansing wipe. V10 did not separate the labia. V10 doffed gloves and sanitized hands. R36 turned to right side, R36 incontinent of stool. V10, cleaning R36…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-11 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to maintain accountability of narcotic medication for 1 resident (R116) of 1 resident reviewed for misappropriation of property in the sample of 57. Findings include: 1. The facility reported dated 12/21/2022 at 4:00PM documents unable to locate 30 hydrocodone 7.5-325mg (card) of medication. The report document immediate action taken; facility obtained replacement card of medication to ensure patient did not miss any needed medication, nurses who have worked since medication delivery were interviewed. all medication carts have bed checked for misplacement of medication, Illinois State Police (ISP) Medicaid fraud control bureau notified. On 1/4/2023 at 3:10PM V2, Director of nursing stated it was not discovered there was medication missing until the nurse called to get a new card and pharmacy informed the facility, they had already sent out a card of 30 pills. V2 stated that she had interviewed all nurses with the exception of a nurse who worked for agency, and she did not return her call. V2 also stated that she had notified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide showers or bathing assist for 2 of 2 (R233 and R236) residents reviewed for Activities of Daily Living in a sample of 57. Findings include: 1. On 01/03/2023 at 08:30 AM, R233 stated that she was admitted last Friday and has not received a shower or bath yet. She continued to state that she doesn't know when her shower days are. R233's hair appeared greasy ad unkept. On 01/09/2023 at 01:50 PM R233 stated that she still has not had a bath or shower since she has been admitted , she would like a shower. She continued to state that there was 1 time that they offered, and she refused it because she wasn't feeling well but they haven't offered since or even on a different day, R233's hair appears greasy. R233's Baseline Care Plan, dated 12/5/2022, documented, BASELINE CARE PLAN: Resident needs assist with ADLs. Resident will have ADL needs met. Assist/provide ADL care and support as needed. The Facilities Shower list, dated 01/09/2023, documents that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations interview and record review the facility failed to implement interventions and transfer appropriately for 2 of 6 (R18, R283) residents reviewed for accidents and incidents in a sample of 57. This failure caused R283 to experience pain during transfer. 1. R283's Care Plan, dated 12/29/22, documents that Resident needs help transferring in and out of the bed or chair: It continues Transfer: the resident is not able to help with a transfer at all and will need the assistance of 2 staff and a (full body mechanical) lift to move from bed to chair and back. R283's MDS, dated [DATE], documents that R283 requires extensive assist of 2 people for transfers. On 1/3/2022 at 10:40 AM observed V17 transfer R283 into his wheelchair using the sit to stand mechanical lift. Once in chair V17 attempted to reposition R283. R283's right foot and lower leg was turned outward. R283's left leg was stretched out in front of him. V17 lifted R283 up and R283 yelled out how V17 instructed R283 to stand. V17 then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide appropriate water flushes and give medication as the physician had ordered for 1 of 1 (R107) resident reviewed for enteral feedings in a sample of 57. Findings include: 01/05/23 09:28 AM V16, License Practical Nurse (LPN) prepared R107's Polyethylene powder in 60 ml of water. performed hand hygiene donned gloves. V16 then auscultated gastrostomy tube (g-tube) with air bolus, listened to bowel sounds but did not check for residual. V16 then administered Polyethylene powder mixture as bolus then used plunger to administer rest of the medication. She then flushed the g-tube with 180 ml of water via bolus. R107's Physician Order, dated 10/27/2022, documented, Flush G-tube with 150ml water every 4 hours. R107's Physician Order, dated 11/04/2022, documented, Polyethylene Glycol Powder, Give 17 gram by mouth one time a day for Constipation. R107's Care plan, dated 11/18/2022, documents, Administer tube feeding formula and flushes as ordered (see current physician orders & MAR). Check residual per physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-17 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain confidentiality/privacy of medical records for 4 of 4 residents (R20, R25, R53, and R183) reviewed for privacy in the sample of 46. Findings include: 1. On 12/15/21 at 7:35 AM, V11, Licensed Practical Nurse (LPN), was observed during medication administration. V11 obtained R25's medication, walked away from the computer leaving it open in the hallway and displaying R25's medical information. 2. On 12/15/21 at 8:00 AM, V11 was observed during medication administration. V11 obtained R53's medication, walked away from the computer leaving it open in the hallway and displaying R53's medical information. 3. On 12/15/21 at 8:05 AM, V11 was observed during medication administration. V11 obtained R20's medication, walked away from the computer leaving it open in the hallway and displaying R20's medical information. 4. On 12/15/21 at 8:20 AM, V11was observed during medication administration. V11 obtained R183's medication, walked away from the computer leaving it open in the hallway and displaying R183's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store medications in a locked area to prevent access to resident medications and ensure insulin is labeled upon opening for for 6 of 6 residents (R16, R20, R25, R53, R54 and R183), reviewed for labeling/storage of medications in the sample of 46. Findings include: 1. On 12/15/21 at 7:35 AM, V11, Licensed Practical Nurse (LPN), was observed during medication administration. V11 obtained R25's medication and walked away from the medication cart into R25's room leaving the medication cart unlocked in the hallway, out of sight. 2. On 12/15/21 at 8:00 AM, V11 was observed during medication administration. V11 obtained R53's medication and walked away from the medication cart into R53's room leaving the medication cart unlocked in the hallway, out of sight. 3. On 12/15/21 at 8:05 AM, V11 was observed during medication administration. V11 obtained R20's medication and walked away from the medication cart into R20's room leaving the medication cart unlocked in the hallway, out of sight. 4. On 12/15/21 at 8:20 AM, V11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-17 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide adequate tracking for antibiotic stewardship surveillance to monitor for patterns and trends in infections and antibiotic use for 4 of 4 residents (R40, R47, R79 and R80) reviewed for antibiotic stewardship in the sample of 46. Findings include: 1. The facility infection control log documents R40 has a Urinary Tract Infection (UTI) with an onset date of 10/2/21. The log has no documentation that a urine culture identified an organism. R40's Physician Order Sheet (POS) documents an order, dated 10/2/21, for Nitrofurantoin 100 milligrams (mg) every 12 hours for a UTI. R40's Urinalysis/Urine Culture, dated 9/30/21, documents the urine culture was unable to be performed due to the specimen being too old and it was recommended to collect a new specimen. The urine culture, dated 10/22/21, documents no growth. 2. The facility infection control log documents R47 has a UTI with an onset date of 10/25/21. The log has no documentation that a urinalysis/urine culture was obtained or that an organism was identified. R47's POS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call lights were within resident's reach for one of one residents (R25) reviewed for accommodation of need in the sample of 46. Finding includes: R25's Care Plan, dated 11/14/21 documents R25 is at risk for falls. R25's Care Plan Intervention documents be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. R25's quarterly Minimum Data Set (MDS), dated [DATE], documents she is cognitively intact. On 12/15/21 at 9:15 AM, R25 was in bed and did not have her call light within reach, it was on the floor. R25 stated she did not have her call light within reach from the evening on 12/14/21 into the morning of 12/15/21. R25 stated she needed staff assistance, but she did not have her call light to call for help. Review of the facility's standards and guidance call light policy, revised 3/27/21, documents It will be the standard of this facility to respond to the resident's requests…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer pressure ulcer treatments as ordered for 1 of 8 residents (R81) reviewed for pressure ulcers in the sample of 46. Findings include: R81's Face Sheet documents his diagnoses to include Paraplegia, Unspecified Severe Protein-Calorie Malnutrition, Systemic Inflammation Response Syndrome of Non-Infectious Origin Without Acute Organ Dysfunction, and Pressure Ulcer of Sacrum. On 12/14/21 at 9:33 AM R81 stated sometimes they don't change his dressing to his pressure ulcer on his bottom after he has a BM (bowel movement). He stated the doctor does not want his wound to be soiled with BM and get infected. On 12/15/21 at 11:15 AM V13, Wound Nurse, performed dressing change to R81's coccyx pressure ulcer. V13 removed the old dressing, dated 12/14/21 from R81's coccyx pressure ulcer. The old dressing had brown drainage/fecal material on edges but not on the wound bed. While wound care being done, R81's skin was observed. R81's coccyx…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-17 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to administer tube feeding as ordered for 1 of 2 residents (R77) reviewed for enteral feedings in a sample of 46. Finding includes: R77's quarterly Minimum Data Set (MDS), dated [DATE], documents R77 is moderately cognitively impaired and 51% or more proportion of total calories the resident received through parenteral or tube feeding. The MDS documents R77 was 65 inches tall and weighed 104 pounds. R77's Health Status Note, dated 12/1/21 at 9:55 PM documents Late entry for 4:00 PM, writer spoke to (proper name of nurse) nurse for the dialysis center that patient attends for tx (treatment.) She asked for a med (medication) list to be faxed specifically inquiring about enteral (tube) feeding schedule and the nutrition that is being administered. Fax was sent, awaiting further correspondence. R77's Nutritional Progress Note, dated 12/3/2021 at 12:01 PM documents Registered dietitian consult regarding dialysis labs and tube feed formula type.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure staff documented the narcotic medication counts correctly on the resident's narcotic medication count sheet for 3 of 3 residents (R21, R41, R46) reviewed for Pharmacy Procedures/Records in a sample of 46. Findings include: 1. R21's December 2021 Physician's Order Sheet (POS), documents R21 is to receive Oxycodone (narcotic) 5 milligram (mg) tablet give 1 tablet by mouth every 4 hours as needed (PRN) for pain. On 12/15/21 at 1:00 PM R21's medication card for Oxycodone 5 mg had 13 tablets. Review of R21's Oxycodone narcotic count sheet documents 14 tablets. 2. R41's December 2021 POS, documents R41 is to receive Tramadol (narcotic) 50 mg 1 tablet three times a day for pain. On 12/15/21 at 1:05 PM observation of 41's narcotic medication card for Tramadol 50 mg showed he had 6 tablets. Review of R41's Tramadol narcotic count sheet documents 7 tablets. 3. R46's POS, dated 12/2021, documents R46 is to receive Diazepam (scheduled 4 controlled substance) tablet 5 mg 1 tablet by mouth three times a day for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify residents on isolation precautions, by failing to place signage outside resident's doors for 2 of 2 residents (R236, R237), reviewed for infections control precautions in the sample of 46. Findings include: 1.R236's Face Sheet documents she was admitted on [DATE] with diagnoses of kidney failure, COPD, and hypoxia. R236 is unvaccinated. R236's Care Plan dated 12/13/2021 documents R236 has the potential for contact or exposure to the novel Coronavirus (COVID-19). The Care Plan document to minimize the risk of resident exposure to the novel Coronavirus (COVID-19). The Care Plan documents Staff will wear required PPE (Personal Care Equipment) while providing care and in contact with resident and resident areas, as is appropriate, to include, but not limited to: Gloves, Masks, Goggles/Face Shields, Gowns. On 12/14/2021 at 9:30 AM R236 was in her room. There was no signage on door to advise visitors and staff that R236 is on contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$85,546 in federal fines across 5 penalties. 1 Medicare payment denial on record.
- $2,659 — penalty dated 2024-02-20
- $2,279 — penalty dated 2024-02-12
- $24,440 — penalty dated 2024-01-25
- $4,558 — penalty dated 2024-01-22
- $51,610 — penalty dated 2023-09-29
- Medicare payment denial — starting 2023-10-21 for 9 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to JENMAX GROUP — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.0 | ≈ chain avg |
| Health inspection | 2 of 5 | 1.9 | +0.1 vs chain |
| Staffing | 1 of 5 | 1.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 2.9 | +1.1 vs chain |
The other 6 homes this chain runs (chain average 1.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| IL2 OPCO HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST | 100% | since 12/01/2023 |
| JM SNF MEMBER LLC | Organization | DIRECT OWNERSHIP INTEREST | — | since 12/01/2023 |
| IL2 OPCO INV LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 60% | since 12/01/2023 |
| 3490 HUNBERT ROAD LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | since 12/01/2023 |
| 6277 CENTER GROVE ROAD LLC | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2023 |
| CCG BARBADOS, LLC | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/24/2025 |
| GARFINKEL, AKIVA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2023 |
| GARFINKEL, ALLAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2023 |
| JENMAX HOLDINGS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/01/2023 |
| BLAIR, BILLIE JO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/03/2025 |
| DIANATI, BEHFAR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2023 |
CMS files one row per role, so the 23 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $581K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145651. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-03-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.