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La Bella Of Danville

1701 North Bowman, Danville, IL 61832 · For profit - Limited Liability company · 200 certified beds · (217) 443-2955 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citations (F0568, F0569, F0570)Behavioral-health or dementia-care citations — no harm found (F0744, F0758)4 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$343,053 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0610) — most recent Jul 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0568, F0569, F0570)
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (122) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $343,053 in federal fines (most recent 2026-04-02)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
2300 N Vermilion St · (217) 554-1800 · Call to confirm hours
Pharmacy
820 N Vermilion St · (217) 431-0010 · Call to confirm hours
Grocery
1403 N Bowman Ave · (217) 213-6567 · Call to confirm hours
Park
714 Garfield Pl · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.6%13.4%15.4%better
Long-stay residents who lose too much weight10.0%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms100.0%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.5%3.1%3.3%better
Long-stay residents whose ability to walk worsened6.5%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.5%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine94.9%91.8%95.3%typical
Long-stay residents with pressure ulcers1.8%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control17.7%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table17.1%21.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine69.6%63.1%79.4%worse
Short-stay residents rehospitalized after admission17.2%26.1%22.6%better
Short-stay residents with an outpatient ER visit17.5%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.202.021.67better
Long-stay outpatient ER visits per 1,000 resident days5.372.221.80worse

‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.8%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
10.8%U.S. median 56.6%
Met the expected recovery
0.09U.S. median 0.30
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 10.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2025Q4 — more than 6% of the 13,714 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.8%CMS range 32.6–59.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.7–18.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge10.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge10.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge13.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.5–14.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.18
RN hours/ resident / day
0.80
LPN hours/ resident / day
1.62
Aide hours/ resident / day
2.60
Total nurse hours/ resident / day
0.07
RN hoursweekends
48.2%
Total nursing turnover
70.0%
RN turnover

How full it usually is: this home is certified for 200 beds and averages 142.3 residents a day — about 71% occupied, or roughly 58 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.60 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.18 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.62 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.39 hrs/resident/day on weekends vs 2.74 on weekdays — 13% thinner on weekends. RN hours go from 0.30 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

23 ↑
deficiencies at the latest standard inspection (2026-06-03)
10
at the previous standard inspection (2025-04-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

122 citations, most serious first. The 22 most serious are shown; the remaining 100 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-04-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to accurately transcribe an opioid analgesic medication order and failed to ensure nursing staff questioned and verified a large dose of a high-risk medication (Morphine 500 mg) before administration. This failure resulted in R5 experiencing drowsiness, respiratory depression, and memory loss. R5 was treated with Narcan (opioid antagonist) and later sent to the emergency room. These failures affected one of three residents (R5) reviewed for Pharmaceutical Services on the sample list of ten. The Immediate Jeopardy began on 3/10/26 when R5 was given an overdose of Morphine Sulfate (500 milligrams). V1 Administrator was notified of the Immediate Jeopardy on 3/31/26 at 2:50 PM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on 3/10/26 and the deficient practice corrected on 3/11/26 prior to the start of the survey and was therefore Past Noncompliance. No POC or Revisit will be required. Findings Include: The facility's Medication Administration policy dated 3/10/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2026-02-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect residents' right to be free from sexual abuse and assault perpetrated by another resident (R5) with known sexual behaviors. This failure affects two residents (R4 and R6) on the sample list of fourteen. This failure resulted in immediate jeopardy. The immediate jeopardy began on 2/2/26 at approximately 10:30 am when R5 made sexual contact with R4 and R6. V1, Facility Administrator, was notified of the immediate jeopardy on 2/13/26 at 11:15 am. The surveyor confirmed by interview and record review, the Immediate Jeopardy was removed on 2/16/26, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. Findings include:R4's Census Detail and Medical Diagnoses List, both dated 2/10/26, document R4 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease, transient ischemic attacks (mini strokes), altered mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2026-02-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to separate a resident (R5) from contact with other residents after an allegation of sexual abuse to prevent further sexual abuse and assault. This failure affects one resident (R6) out of six reviewed for sexual abuse on the sample list of fourteen. This failure resulted in immediate jeopardy. The immediate jeopardy began on 2/2/26 at approximately 10:30 am when R5 was left unsupervised after an allegation of sexual abuse towards R4, and sexually assaulted R6 while unsupervised. V1, Facility Administrator, was notified of the immediate jeopardy on 2/13/26 at 11:15 am.The surveyor confirmed by interview and record review, the Immediate Jeopardy was removed on 2/16/26, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. Based on interview, and record review, the facility failed to separate a resident (R5) from contact with other residents after an allegation of sexual abuse to prevent further sexual abuse and assault. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate supervision for a cognitively impaired resident, known to exit seek, and with a prior elopement history, to prevent an elopement. The facility also failed to complete a full body post-elopement assessment to determine injury, failed to develop an elopement care plan with interventions in a timely manner, and failed to ensure functional exit door alarms. These failures resulted in R1, a severely cognitively impaired resident at risk of falls and receiving anticoagulation therapy, exiting the facility without staff knowledge or supervision, walking approximately 0.4 miles in extreme cold weather down a busy street. R1's likely path included steep ditches and large rocks. These failures affect one of three residents (R1) reviewed for elopement on the sample list of 14. The Immediate Jeopardy began on 01/01/25 at approximately 4:30 PM, when R1 exited the facility by a deactivated alarmed exit door. Staff were unaware R1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-01-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to properly monitor a door alarm and failed to ensure a resident did not exit the facility unnoticed (elopement). This failure resulted in R4 leaving the facility alone and unsupervised for over 1 hour and 16 minutes. This failure affects one (R4) of three residents reviewed for elopement in the sample of 5. R4 had potential for serious injury and/or death due to the inclement winter weather and residents' poor safety awareness of walking in the street. R4's hands and face were exposed to dangerously cold temperatures increasing potential of frostbite. These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 1/15/24 at 6:41pm when R4 left the facility unnoticed by staff. R4 walked eight tenths of a mile from the facility and was found by police walking in the street at night with an outside temperature of 6 degrees F. (Fahrenheit). R4 was located by the local police department, identified, and brought back to the facility at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-06-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to protect residents' right to be free from verbal and mental abuse by staff for two of three residents (R127, R138) reviewed for abuse in the sample list of 64. This failure resulted in psychosocial harm of R127. Findings include: The facility's Abuse, Neglect, Exploitation, and Misappropriation Prevention Program dated April 2021 documents residents have the right to be free from verbal and mental abuse and the facility will establish and maintain a culture of compassion and caring for all residents. 1.) On 5/31/2026 at 9:33 AM R127 stated R127 received medical neglect waiting for three hours for her call light to be answered while needing to be changed and this past Friday R127 was left in a wet brief for five hours. The same Certified Nursing Assistant (CNA) then declined to bring R127 ice water and food from the fridge. R127 stated the CNA was (V20). R127 stated, We (R127/V20) have gotten into it for my (R127's) call light being on for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-06-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain communication and collaboration with an offsite dialysis center, follow dialysis and physician's orders, complete assessments and monitoring for dialysis related complications, and report elevated blood pressures for one of two residents (R15) reviewed for dialysis in a sample list of 64. These failures resulted in R15 being hospitalized and admission to the intensive care unit. Findings include: The facility's Diet Manual dated 2025 documents the following: A Chronic Kidney Disease (CKD) Renal diet is for resident's with CKD and is appropriate for resident's on dialysis. This includes 75-85 grams (g) of protein, 2.5-3.5 g of Sodium, 1.8-2.5 g of potassium and 1.5 g or less of phosphorous per day. Whole Milk is limited to 1/2 cup per day. High sodium foods, citrus fruits/juices, bananas, potatoes, beans, and tomatoes may be limited. A regular diet with renal precautions can be used instead of the CKD Renal diet which includes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the safety of one (R1) resident by not implementing resident centered fall interventions and failed to thoroughly investigate one (R1) resident fall with injury out of four residents reviewed for falls in a sample list of four residents. R1 experienced pain and bleeding after her fall thus was transported to and evaluated at the emergency room, where she received three sutures to her forehead because of the fall. Findings include: R1's Electronic Medical Record (EMR) documents medical diagnoses of Intracapsular Fracture of Left Femur, Left Artificial Hip Joint, Forehead Laceration, Protein Calorie Malnutrition, Diabetes Mellitus Type II, Morbid Obesity, Cerebral Infarction, Trans Ischemic Attack (TIA), History of Falling, Abnormalities of Gait and Mobility and Dementia. R1's Minimum Data Set (MDS) dated [DATE] documents R1 as severely cognitively impaired. This same MDS documents R1 requires supervision with toileting, bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to complete wound dressing changes as ordered by the wound care physician. This failure affects one resident (R1) out of three residents reviewed for wound care on a sample list of nine. This failure resulted in R1's wounds becoming repetitively infested with parasitic fly larvae (maggots) requiring sanitation, causing pain and causing the wound to deteriorate. Findings include: R1's medical record documents admission to the facility on 2/13/23 with diagnoses of Acute Kidney Failure, Type II Diabetes Mellitus, Morbid Obesity, Benign Prostatic Hypertrophy, Lymphedema, Dementia, Falls, Wounds, Weakness, Malaise, and Anxiety. R1's Minimum Data Set, dated [DATE] documents R1 is cognitively intact. R1's Wound Evaluation and Management Summary dated 8/7/24 by V16 Wound Physician documents wounds of the right, anterior, medial leg size 8 centimeters by 5 centimeters by 0.1 centimeter (cm); the right lateral leg size 17 cm by 6cm by 0.01cm; the left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident was free from physical abuse for two of three residents (R1, R2) reviewed for abuse on the sample list of nine. This failure resulted in R2 experiencing discomfort and swelling to the face as well as being fearful of R1 after R1 hit R2. Findings Include: The facility's undated Preliminary 24 Hour Abuse Investigation Report documents on 6/3/24 at approximately 11:45 pm, V1 Administrator received an allegation that R1 struck R2 on the side of the face. R1 and R2's Physical Abuse Investigation Folder contained the following staff witness statements: V9 CNA's (Certified Nursing Assistant) statement documents R1 became very aggressive on Monday night (6/3/24). It started when R1 came back to the facility and just progressed. A little after 11:00 pm, another CNA came and got V9 stating that R1 had hit R2, R1's roommate, in the face and they needed separated. V4 Agency LPN (Licensed Practical Nurse) reported that the police were called to diffuse the situation and for V9 and the other staff to wait on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the safety of residents by failing to accurately screen and assess a new resident upon admission and implement necessary safety interventions for two of three residents (R1, R2) reviewed for abuse on the sample of nine. This failure resulted in a newly admitted resident (R1) residing in a room with R2 and R1 being physically aggressive with R2, hitting R2 in the face with a closed fist. As a result of the physical abuse, R2 experienced facial discomfort and swelling along with psychosocial harm. Findings Include: The facility's Identified Offender-admission Guidelines Policy dated May 2024 documents, Criminal History Record Information will be requested, the facility must review screenings and all supporting documentation to determine if the placement is appropriate, the facility must develop a plan of care appropriate to the needs of the offender. Upon admission of an identified offender, the facility, in consultation with the medical doctor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify significant weight loss, timely report significant weight loss to the dietitian and physician, ensure weight loss was assessed/evaluated by a physician, notify the resident representative of weight loss, implement nutritional recommendations, and obtain weekly weights for five (R70, R39, R62, R60, R97) of nine residents reviewed for nutrition in the sample list of 54. These failures resulted in R70 experiencing a significant one month weight loss of 5.52% after experiencing a 10.77% weight loss the month prior, and a total weight loss of 24.25% in six months. Findings include: The facility's Significant Weight Gain or Loss Policy revised February 2024 documents: 1. Dietary/Nursing team will obtain weights from nursing. a. After review a request for reweighs will be determined. 2. Dietician/Nursing will determine significant weight changes 1. Gain or loss of 5% in the last month b. Gain or loss of 7.5% in the last three months c.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-07-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review, the facility failed to protect the residents' right to be free from physical abuse for one (R2) of three residents reviewed for abuse on a sample list of three residents. According to the Electronic Health Record (EHR) R2 has diagnoses including Dementia with Agitation, Syphilis, HIV, Delirium, Paranoid Personality Disorder, Cognitive Impairment, and Restlessness and Agitation.R2's undated care plan documents R2 is at risk for wandering and elopement, is dependent on staff for Activities of Daily Living (ADL), is at risk for falls, takes psychotropic medications, has behavior of placing self on floor, and has a potential for mood problems.R2's Minimum Data Sheet (MDS) Section C, dated 5/6/26 documents R2 has severe cognitive impairment.According to the Electronic Health Record (EHR) R3 has diagnoses including Alzheimer's Disease, Spastic Hemiplegia Affecting Left Dominant Side, Chronic Kidney Disease Stage 3B, Attention Deficit Disorder, Heart Failure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-23 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide privacy curtains for five (R14, R15, R16, R17, R18) residents which also affected their roommates R19-R25 out of twelve residents reviewed for Physical Environment in a sample list of 35 residents. Findings include:On 6/18/26 at 10:23 AM R18 did not have a privacy curtain in his area of the room. R18 stated, You learn to lose your modesty in this facility. R18 stated he would like to have a privacy curtain. On 6/18/26 at 10:24 AM V32 Registered Nurse (RN) obtained R18's vital signs and blood glucose level in R18's room with R22 (R18) roommate present and observing care for R18 being provided. On 6/18/26 at 10:30 AM R16 and R17 did not have privacy curtains in their shared room. R16 and R17 share a room with R20 and R21. R17 stated 'God and everybody sees what goes on over here'. On 6/18/26 at 10:41 AM R14 and R15 do not have privacy curtains in their room. R14 and R15 share a room with R24 and R25. On 6/18/26 at 10:38 AM V28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a safe, clean, comfortable, and homelike environment for residents by failing to remove hazardous extension cords and damaged electrical equipment from a resident room; maintain a clean community shower room; repair damaged walls and fixtures; and maintain common areas free of construction materials and disrepair. These deficient practices affected three residents (R11, R13, R18) out of seven residents reviewed for Physical Environment in a sample list of 35 residents. Findings include:R13's Minimum Data Set (MDS) dated [DATE] documented R13 as cognitively intact.On 6/18/26 at 12:25 PM, R13's room contained a power strip hanging from a metal holder directly against the side of her bed. The power strip had a power cord that had been neatly cut in half. The detached portion of the cut cord was coiled on the floor at the foot of the bed. In addition, R13's air mattress was plugged into an extension cord that was connected to the wall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-23 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure fire system equipment was functioning properly and failed to complete a thorough fire watch for 10 (R5, R27-R35) residents residing in Zone 2 of the Dementia Unit out of 10 residents reviewed for Physical Environment in a sample list of 35 residents. Findings include:On 6/18/26 at 1:00 PM, the North Building fire alarm annunciator panel located behind the front nurses' station displayed the message, Trouble Fire - Zone 2 Open Fault.On 6/18/26 at 1:10 PM, V22 Medical Records Clerk was observed conducting a fire watch in the North Building. V22 stated the fire watch was being conducted because Zone 2 was offline and included rooms 4 through 17 of the Dementia Unit. During the fire watch, V22 did not inspect rooms 5 through 13.On 6/23/26 from 9:38 AM through 10:17 AM, continual observations were made of fire watch rounds on the Dementia Unit. V42 Certified Nurse Aide (CNA) walked the hallway and looked only into rooms with open doors. V42 did not touch closed resident room doors to assess for heat, did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-23 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide call lights for five (R14, R15, R16, R17, R18) residents out of 12 residents reviewed for Physical Environment in a sample list of 35 residents. Findings include:On 6/18/26 at 10:20 AM, R18 was observed sitting in his wheelchair in his room without a call light assigned to his living space. There was no temporary call system in place and no portable bell or other device available to summon staff.On 6/18/26 at 10:21 AM, V32 Registered Nurse (RN) searched for a call light for R18 and stated R18 did not have any type of call light or even a location on the wall where a call light could be connected.On 6/18/26 at 10:22 AM, R18 stated he had not been given a call light or a bell. R18 stated that if he needed assistance he would have to yell for help. R18 stated he lived at the end of the hallway and commented, Good luck getting someone to hear him yelling.On 6/18/26 at 10:31 AM, R16 and R17 were observed without call lights or any other means of contacting staff. There was no temporary call system in place…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-03 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure access to the state survey results for nine of nine (R1, R55, R89, R100, R102, R106, R109, R110 and R136) residents reviewed for resident council on the sample list of 64. This failure also has the potential to affect all 145 residents residing in the facility. Findings include: On 6/1/2026 at 1:30 PM, during the resident council meeting R1, R55, R89, R100, R102, R106, R109, R110 and R136 stated that they do not know what the survey binder is or where it was located. On 6/1/26 at 1:55 PM, a survey binder was not in any of the common areas in the north or south buildings. On 6/1/2026 at 2:02 PM, V2 Director of Nursing stated she would locate the survey binder. At 2:13 PM, V2 stated she was still looking for it. At 2:25 PM, V2 stated the survey binder for the south building was found in the human resource office and there is not a binder for the north building. On 6/3/3026 at 2:17 PM, V34 Director of Clinical Operations stated the survey binder should be readily available to the residents. The facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-03 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow up on resident grievances reported in the resident council meetings and document the outcome of any actions taken to resolve the concern for nine of nine (R1, R55, R89, R100, R102, R106, R109, R110 and R136) residents reviewed for resident council on the sample list of 64. This failure also has the potential to affect all 145 residents residing in the facility. On 6/1/2026 at 1:30 PM during the resident council meeting, R1, R55, R89, R100, R102, R106, R109, R110 and R136 stated they do not feel that the facility always gives them a response to their grievances and if they do it is not timely. The facility's Resident Council Meeting minutes for the South building dated 12/30/25 document a concern that medications are not given on time. The facility's Resident Council Meeting minutes for the South building dated 1/27/26 do not document a follow-up to the concern from 12/30/25 that medications were not given on time. These minutes document a concern that dietary likes and dislikes are not followed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure food items were stored, labeled, and maintained in a sanitary manner. These failures have the potential to affect all 145 residents residing in the facility.Findings include:On 5/31/26 at 8:25 AM the kitchen and food storage areas were toured Dietary Aide, V16.Upon entering the storage room there was a red rack on the floor with three loaves of bread and four packages of hot dog buns. V16 went through the bread and buns removing four items. V16 stated the facility has mice and they ate through the wrappers and ate the bread and buns. Holes were present in the packages of bread and buns.In the freezer, multiple containers of ice cream and ice cream cups were observed with no dates indicating when they were opened.In the storeroom, the floor was visibly dirty with debris along the wall and under shelving.On the dry storage shelves, three bags of brownie mix were found with no date.On the rotation shelf, several gallon cans were stored without any dates indicating when they were placed into use.In the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Failures at this level required more than one deficient practice statement. A. Based on interview and record review the facility failed to maintain infection control logs that identified infectious organisms to monitor for trends. This failure has the potential to affect all 145 residents in the facility. B. Based on observation, interview and record review the facility failed to develop and implement a Legionella water management plan that included identified risk areas and control measures. This failure has the potential to affect all 145 residents in the facility. C. Based on observation, interview, and record review the facility failed to follow and implement Enhanced Barrier Precautions and failed to perform proper hand hygiene when administering medications via gastrostomy tube (G-tube) for two of six residents (R124, R111) reviewed for infection control from a total sample of 64 residents.Findings include: a.1) The facility's Infection Surveillance policy dated as revised June 2026 documents the following: Infection surveillance is the core of the facility's infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-03 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure an effective pest control program was maintained to prevent rodent activity in the main kitchen dry storage area. This failure resulted in food items being contaminated by mice and created the potential for food borne illness for all 145 residents who reside in the facility. Findings include:On 5/31/26 at 8:25 AM, the kitchen dry storage area was observed with V16 Dietary Aide. A package of sliced bread was observed in a red crate sitting on the floor with holes chewed through the packaging. Portions of the bread were missing in the areas surrounding the holes, consistent with rodent activity.A package of hot dog buns on the same shelving unit was also observed with holes chewed into the packaging, and sections of the buns were missing where the holes were present.The presence of holes in the packaging and missing product is consistent with mice having accessed and eaten the food items.on 5/31/26 at 8:30 AM at the time of the observation, V16 confirmed the packaging damage and missing pieces of product…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 100 citations
  • Potential for harm · Ecited before2026-06-03 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents are treated with dignity and respect for four of 29 residents (R2, R15, R10, R143) reviewed for resident rights in the sample list of 64. Findings include: 1.) On 5/31/2026 at 11:57 AM R2 was in R2's room using a plastic spoon to eat. There were no other utensils on R2's meal tray. R2 had no upper or lower teeth. R2's meal included a ham slice, baked potatoes and peas. R2 stated the plastic spoon was the only utensil provided with R2's meal and it was difficult to cut the ham. R2's roommate, R10, was also using a plastic spoon to eat and there were no other utensils on R10's meal tray. R10's meal included a ham slice cut into pieces and baked potato. On 5/31/26 at 12:00 PM R15 was eating in R15's room using a plastic spoon to eat. R15's meal tray did not include any other utensils. R15 stated the plastic spoon was the only silverware provided with R15's meal. R2's Minimum Data Set (MDS) dated [DATE] documents R2 has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-03 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain accurate accounting of resident trust fund accounts and provide quarterly statements for four of five residents (R15, R138, R92, R111) reviewed for personal funds in the sample list of 64. Findings include: 1.) On 5/31/26 at 10:27 AM R15 stated R15 receives social security income and requested the surveyor check to ensure R15 is receiving R15's money. R15 stated R15 has a resident trust fund account but was unsure of statements or account balance. R15's Resident Statement with date range of 3/4/26-6/1/26 documents an accounting of R15's personal funds account. This statement documents a debit of $300 on 3/27/26 and a debit of $200 on 5/5/26. The Resident Trust Petty Cash Withdraw Log dated 3/5/26-3/27/26 documents a cash withdrawal of $300 on 3/27/26 for R15, signed only by V27 Business Office Manager and not R15. The Resident Trust Petty Cash Withdraw Log dated 4/7/26-4/14/26 documents a cash withdrawal of $200 on 4/14/26, signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-03 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the surety bond exceeds the total resident trust fund balance. This failure affects three of five residents (R15, R92, R138) reviewed for resident trust funds in the sample list of 64. Findings include: The facility's Resident Personal Funds policy dated May 2026 documents The facility will purchase a surety bond, or otherwise provide assurance satisfactory to the Secretary, to assure the security of all personal funds of residents deposited with the facility. The facility's Bond Continuation Certificate dated 5/2/25 and ending 7/31/26 documents an insured sum of $117,000. The facility's Commercial Interest Checking statement dated 4/1/26-4/30/26 documents the total resident trust fund beginning balance of $126,776.99 and ending balance of $150,821.17. The minimum balance was $128,100 and average balance was $150,582. R15 and R138 are listed in this statement. The Trial Balance dated 6/2/26 documents a total resident trust fund balance of $157,677.38. R15, R138 and R92 are included in the resident trust fund balance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-03 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their abuse prevention policy by failing to obtain employee background checks upon hire. This failure affects four of four residents (R127, R138, R15, and R2) reviewed for administration in the sample list of 64. Findings include: The facility's Abuse, Neglect, Exploitation, and Misappropriation Prevention Program dated April 2021 documents the facility conducts employee background checks and will not knowingly employ individuals who have been found guilty of abuse and neglect by a court of law or had abuse/neglect findings or concerns entered into the state nurse aide registry. On 5/31/2026 at 9:33 AM R127 voiced allegations of abuse involving V20 Certified Nursing Assistant (CNA). R138, R127's roommate, stated R138 witnessed the incidents between V20 and R127.R127's Minimum Data Set (MDS) dated [DATE] documents R127 as cognitively intact and R127 is dependent on staff for toileting hygiene. R127's Care Plan dated 2/13/26 documents R127 is at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-03 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to report allegations of abuse to the administrator and state survey agency for three of three residents (R127, R138, R79) reviewed for abuse in the sample list of 64. Findings include: 1.) On 5/31/2026 at 9:33 AM R127 stated R127 received medical neglect waiting for three hours for her call light to be answered while needing to be changed and this past Friday R127 was left in a wet brief for five hours. The same Certified Nursing Assistant (CNA) then declined to bring R127 ice water and food from the fridge. R127 stated the CNA was (V20). R127 stated, We (R127/V20) have gotten into it for my (R127's) call light being on for five hours. R127 stated V20 was very defensive about it and brought two people back with V20 to provide R127's incontinence cares, who all stood there watching me get changed while talking about car crashes, someone dying, and cheating. R127 stated V20 also screamed at R127 from the hallway that V20 had more important…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-03 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed develop and implement comprehensive care plans for discharge planning for four residents (R92, R127, R138, R154) of four residents reviewed for discharge planning in a sample list of 64. Findings include: 1.) R154's progress note documents R154 was admitted [DATE] and was alert and oriented. R154's Minimum Data Set (MDS) dated [DATE] documents R154 is cognitively intact. R154's Care Plan updated 3/24/26 documents R154 is taking part in the following restorative nursing programs: Passive Range of Motion, Active Assisted Range of Motion, Bathing, and Grooming. This Care Plan further documents (R154) wishes to return/be discharged to community/prior living arrangements after she completes therapy and medically ready.On 5/31/26 at 10:00AM R154 was observed lying in bed on an alternating pressure air mattress on her back. R154 stated, I was supposed to be here for rehab and to go home. I'm not getting any therapy. They tell me if I can't go to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level required more than one deficient practice statement. A. Based on observation, interview, and record review the facility failed to address a tripping hazard for two residents (R89, R100) of 18 residents reviewed for safety in a sample list of 64. B. Based on observation, interview, and record review the facility failed to provide supervision to prevent a fall, failed to implement post fall interventions, and failed to complete post fall neurological assessments for two of three residents (R17, R2) reviewed for falls in the sample list of 64. C. Based on observation, interview, and record review, the facility failed to provide required supervision during smoking for residents assessed as needing supervision while smoking for four (R64, R128, R130, R79) of four residents reviewed for smoking on of a sample list of 64.Findings included: a.1.) On 06/01/2026 at 2:50 PM Outside the door to R89 and R100's room a section of missing floor laminate approximately 6 feet in length and 2 feet wide was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications were appropriately stored and labeled for five (R16, R29, R57, R82, R125) of ten residents reviewed for labeling and storage of medications from a total sample of 64 residents.Findings: 1.) On 6/2/26 at 8:57 a.m., the facility's North Wing Medication Cart contained a medicine cup that held seven medications and were labeled with R16's name. V19, Licensed Practical Nurse (LPN) stated she prepared those medications to give to R16 and was not sure why she didn't give them when she pulled them from the cards, but she should have given them to R16 right away. V19, LPN went through each medication and identified/ confirmed the following medications were in the cup Haldol 5 milligrams (mg), Viread 300 mg, Levetiracetam 750 mg, Zonisamide 100 mg, and Multivitamin. R16's Medication Administration Record (MAR) dated June 2026 documents that R16 has an active order and is receiving Haldol 5 mg, 1 tablet by mouth twice a day, Viread 300 mg, 1 tablet by mouth daily, levetiracetam 750 mg, 2 tablets by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to investigate an allegation of abuse and failed to remove the alleged perpetrator for three (R79, R127, R138) of three residents reviewed for abuse on the sample list of 64.Findings include: 1. A Minimum Data Set assessment dated [DATE] documents that R79 is cognitively intact. An admission Record dated 5/31/2026 documents R79 diagnoses include but are not limited to Schizoaffective Disorder, Generalized Anxiety Disorder, Borderline Personality Disorder, Paranoid Personality Disorder, Bipolar Disorder, Attention-Deficit Hyperactivity Disorder, Delusional Disorders, and Suicidal Ideations. On 5/31/3036 at 9:55 AM, R79 was sitting in his room. R79 reported recently a catastrophe happened here (the facility). R79 stated he got into a fight with V12 Licensed Practical Nurse. R79 stated R79 was in his room playing his guitar and V12 came in and slammed the door. R79 stated R79 came out of his room and told V12 that R79 would kick his (V12) a if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to invite a resident and resident representative to care plan meetings for two of three residents (R92, R16) reviewed for care planning in the sample list of 64. Findings include: 1.) The facility's Care Planning – Resident Participation policy with a revision date of 5/2026 documents the facility supports a resident's right to participate in their care plan. This policy states the residents will be informed of their care plan meeting in advance. If the participation of the resident is not practicable then it will be documented in the resident's medical record. R92's Physician Progress Note dated 5/28/26 documents R92 as cognitively intact. On 5/31/2026 at 1:56 PM, R92 stated she had not been invited to any care plan meetings and has not attended any meetings. R92 was tearful and stated she would like to be involved in her plan of care. On 6/1/2026 at 11:22 AM, V29 Minimum Data Set and Care Plan Coordinator stated she invites R92's power of attorney using…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement wound treatments as ordered for one of three residents (R127) reviewed for skin conditions in the sample list of 64. Findings include: On 5/31/2026 at 9:33 AM R127 stated R127 has a sore underneath her left breast, the dressing was changed by the wound physician (V31) and then the following week R127 still had the same wound dressing on when V31 changed R127's dressings. R127 lifted her shirt and there was an undated dressing near her left breast. R127 stated the dressing is supposed to be changed Mondays, Wednesdays and Fridays, and staff aren't changing the dressing when the wound nurse (V26 Registered Nurse) isn't here. R127's Minimum Data Set, dated [DATE] documents R127 as cognitively intact. R127's physicians' order dated 5/31/26 documents, left breast -Cleanse with wound cleanser or Normal Saline and pat dry. Apply barrier wipe/spray to the peri-wound and under adhesive. Apply thin layer medical honey to the wound bed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to arrange for vision services for one resident (R138) reviewed for vision in the sample list of 64. Findings include: On 5/31/2026 at 9:43 AM R138 stated she has problems with vision and no longer wears R138's glasses. R138 has cataracts and has been asking to see an eye doctor since R138 was admitted to the facility. R138 stated no one has followed up on this. R138 was not wearing glasses. R138's admission Minimum Data Set, dated [DATE] documents R138's vision is adequate and R138 does not use corrective lenses. R138's MDS dated [DATE] documents R138 is cognitively intact, R138 does not use corrective lenses and R138 has impaired vision-sees large print, but not regular print in newspapers/books. There is no documentation in R138's electronic medical record that R138 has had an eye exam. On 6/1/26 at 10:10 AM V28 Social Services Director stated V28 completes the vision portion of the MDS and interviews the residents about their vision,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement nutritional interventions for one of four residents (R10) reviewed for nutrition in the sample list of 64. Findings include: R10's Minimum Data assessment dated [DATE] documents R10 has severe cognitive impairment. R10's weight log documents:125.8 pounds (lbs.) 8/22/25, 121.4 lbs. 9/9/25, 119.8 lbs. 10/2/25, 112.4 lbs. 11/26/25, 101.2 lbs. 12/4/25, 93 lbs. 1/7/26, 103.6 lbs. 2/6/26, 94.6 lbs. 3/4/26, and 103.2 lbs. 5/27/26. R10's Diet Order dated 11/20/25 includes whole milk at meals and frozen nutritional supplement daily. On 5/31/2026 at 11:57 AM R10 was eating in his room and his meal included ham, baked potato, peas and dessert. R10 did not have milk or a frozen nutritional supplement. R15's meal ticket documented whole milk and frozen nutritional supplement. On 5/31/2026 at 12:18 PM V3 Certified Nursing Assistant (CNA) stated the frozen nutritional supplement is provided by the dietary staff. R10 was finished eating at this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that prescribed medication was readily available for administration for one (R124) of five residents reviewed for medication administration from a total sample of 64 residents.Findings:R124's Electronic Health Record dated 5/7/26 documents R124 has several medical diagnoses that include Chronic Obstructive Pulmonary Disease (COPD), Emphysema, and cancerous tissue growth in the left lower lung.R124's Care Plan dated 5/7/26 documents that R124 had actual and potential altered respiratory status related to COPD and Emphysema. Interventions included administering prescribed medications, inhalers, and nebulizer treatments and monitoring the resident for effectiveness of those medications. R124's Medication Administration Record (MAR) dated June 2026 documents R124 has an active physician's order for Anoro Ellipta Inhalation Aerosol Powder 62.5-25 microgram (mcg) per puff, 1 milligram to be inhaled orally once a day for shortness of breath.On 6/1/26 at 9:30 a.m., V12, Licensed Practical Nurse (LPN), was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to administer medications according to physician orders for two (R124 and R127) of five residents reviewed for medication administration on the sample list of 64. These failures resulted in two medication errors out of twenty-five opportunities resulting in an 8% medication error rate. Findings: R124's Electronic Health Record dated 5/7/26 documents R124 has several medical diagnoses that include Chronic Obstructive Pulmonary Disease (COPD) and a cancerous tissue growth in the lower left lung.R124's Medication Administration Record (MAR) dated June 2026 documents R124 has an active physician's order for Anoro Ellipta Inhalation Aerosol Powder 62.5-25 microgram (mcg) per puff, 1 milligram to be inhaled orally once a day for shortness of breath.On 6/1/26 at 9:30 a.m., V12, Licensed Practical Nurse (LPN), stated R124's prescribed Anoro Ellipta Inhalation Aerosol Powder Breath Activated 62.5-25 mcg per puff was not available for administration and would need to be reordered. V12 stated he would check the emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prepare and serve food in a form designed to meet individual resident needs for one (R97) of eighteen residents reviewed for dietary services from a total sample of 64 residents.Findings: 1. On 5/31/26 at 9:35 a.m., R97 was sitting on the side of her bed. R97 stated she has a colostomy and low potassium levels and reported the facility was not providing her with a special diet. R97 stated the foods being served were more difficult for her to digest and expressed that she wished she could receive foods consistent with her physician's recommendations.R97's Electronic Health Record (EHR) dated 3/5/26 documents R97 has a colostomy.R97's EHR contains a Physician's Diet Order dated 3/27/26 documents R97 is to receive a regular diet with a mechanical soft consistency, ground meat texture, and regular liquid consistency. The order specifies that potatoes with skins, peas, and corn are not to be served to R97.On 5/31/26 at 11:53 a.m., R97 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-26 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food that is palatable, attractive, and at an appetizing temperature for two (R1, R14) of 3 residents reviewed for Dietary Services. This failure has the potential to affect all 150 residents currently residing in the facility.Findings include:On 5/12/26 at 12:05PM dietary staff were plating food from the steam table in kitchen. Plate service was observed from 12:05PM to 12:20PM. During this time dietary staff was not observed checking food holding temperatures.Facility Week at a Glance Menu dated Week 3 lists lunch meal for 5/12/26 as Ranch Baked Chicken with potato wedges, buttered carrots, dinner roll, and mixed fruit dump cake.On 5/12/26 at 12:42PM R14 was in bed with a lunch tray untouched on bedside table. R14 stated R14 did not like the taste of the food and it was cold when it was placed on R14's bedside table. R14 stated R14 generally likes the flavor of the food but it's always cold so R14 can't eat it, the eggs taste like they came straight out of the fridge.On 5/13/26 at 11:33AM, test tray…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide timely care for four (R8, R3, R13, R4) of four residents reviewed for change in condition in a sample list of 19. Findings include: 1. R8's progress notes dated 4/22/2026 at 7:30 PM document R8 was noted in the common area after an unwitnessed fall from R8's wheelchair with a bleeding cut to R8's forehead. R8 was sent to the emergency room and returned with sutures to R8's forehead on 4/23/2026 at 1:03 AM. R8's After Visit Summary dated 4/22/2026 from the local hospital documents to remove sutures in five days. R8's progress note dated 5/13/2026 at 09:08 AM documents R8's facial sutures were removed. On 5/20/2026 at 11:11 AM V2 verified R8's sutures were removed on 5/13/2026. Record review shows no documentation of physician or nurse practitioner notification, or an order to not remove the sutures until 5/13/2026. 2. A Minimum Data Set, dated [DATE] documents R3's Brief Interview for Mental Status score as 15, which reflects R3 is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-26 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to return a credit balance and trust fund balance following discharge for one of three residents (R4) reviewed for billing in a sample list of 18. Findings include: The facility's Transactions Involving Resident Funds undated policy documents the Business Office Manager (BOM) is responsible for ensuring resident fund accounts are reconciled on a quarterly basis and statements will be provided in writing to the resident/resident's representative within 30 days after the end of the quarter. On 5/20/26 at 10:00 AM V28, R4's Family, stated the facility has at least two of R4's Social Security monthly benefits that were remitted following R4's discharge, first to the hospital and then to another skilled nursing facility, and the subsequent nursing facility has billed R4's estate. R4's census documents, stop billing on 10/20/25. This census and R4's electronic medical record profile documents Medicaid as R4's payor source.R4's Nursing Notes document R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain fall interventions following falls with injury, accurately assess and document falls, timely notify physician and family of falls, and complete neurological assessments following fall with a head injury for 4 residents (R3, R4, R10, R8) of 6 residents reviewed for falls on a sample list of 19. These failures resulted in R3 sustaining an acute nondisplaced fracture at the medial and posterior malleoli. Findings include: 1. R3's Minimum Data Set, dated [DATE] documents R3's Brief Interview for Mental Status score as 15 out of 15, which indicates R3 is cognitively intact. R3's Fall Risk Evaluation Note dated 5/9/26 at 1:25 PM documents R3 has a fall risk score of 16, which indicates R3 is at a high risk for falling. A Fall list provided by facility documents R3 fell on 5/5/2026, 5/8/2026, and 5/9/2026. R3's care plan with an initiation date of 11/23/24 and revised on 4/22/2026 documents R3 is at high risk for falls…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview, observation, and record review, the facility failed to promptly identify and intervene for an acute change in a resident's condition after a fall with a fracture; and failed to follow physician orders causing a delay in treatment that had the potential for harm for one (R4) of three residents reviewed on a sample list of seven residents.According to the Electronic Health Record (EHR) R4 has diagnoses including admission diagnosis of Urinary Tract Infection (UTI), Left Femur Fracture surgical aftercare, and repeated falls.R4's undated Care Plan documents R4 is high risk for falls with recent fall with fracture history (12/30/25); Interventions include adding scoop mattress on 1/26/26, offer to transfer R4 to wheelchair prior to dinner on 2/6/26, and non-skid strips placed by bed, and non-skid socks to replace slippers on 3/26/26. R4's Care Plan documents R4 is to ambulate with assistance and walker with left leg weight bearing as tolerated. R4 dependent on staff for ADL's, at risk for skin alterations, and has moderate cognitive impairment. and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review the facility failed to maintain medical records on each resident in accordance with accepted professional standards and practices that are complete and accurately documented for two residents (R3, R4) on a sample list of seven residents. 1) According to the Electronic Health Record (EHR) R3 has diagnoses including Cerebral Vascular Accident, Epilepsy, Vascular Dementia, Obstructive Uropathy, Severe Protein Malnutrition, Anxiety, and Autonomic Nervous System Disorder.R3's undated Care Plan documents R3 is dependent on staff for all Activities of Daily Living (ADL's), has indwelling nephrostomy and foley tubes, cognitive impairment is severe, has a seizure disorder, has a communication deficit related to Aphasia, is at risk to develop clinically unavoidable skin breakdown related to Cerebrovascular disease, history of loss of weight, and muscle weakness.R3's progress notes dated 4/9/26 documents R3 out of facility for procedure. R3's progress notes do not document R3 returning from procedure, any new medical devices, status, and new orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-02 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to have a Registered Nurse (RN) providing services for at least eight consecutive hours a day, seven days a week. This failure has the potential to affect all 146 residents currently residing in the facility.Findings include:The Facility Assessment Tool dated 07/2025 through 04/2026 documents the following: Staffing Plan for licensed nurses: Refer to facility assessment and CMS minimum staffing rule. This same record further documents staffing should include one Registered Nurse (RN) each shift.The Daily Nurse Staffing Sheets dated 2/26/2026 through 3/31/2026 documents no RN coverage for at least 8 consecutive hours a day on 3/1/2026.On 4/1/26 at 11:54am, V27 Regional Nurse Consultant confirmed there was no RN coverage for 8 consecutive hours in the facility on 3/1/2026.The Facility's Midnight Census Report dated 3/20/2026 documents 146 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to report an allegation of sexual abuse to the administrator. This failure has the potential to affect one resident (R4) out of six reviewed for sexual abuse on the sample list of fourteen.Findings include: On 2/5/26 at 12:18 PM, V1, Administrator, stated he is the facility's abuse coordinator. V1 stated all the facility staff know he is the abuse coordinator and to report all allegations to him. V1 stated he did not have an active investigation concerning an allegation of sexual abuse involving R5 touching R4. On 2/6/26 at 2:20 PM, V1 stated there had been a prior allegation on 5/7/25 that R5 was touching R4 on the breasts. V1 stated R5 seemed to gravitate towards R4. The facility's Initial Reportable Incident dated 5/7/25 documents an allegation of R5 sexually touching R4 on the breasts, an incident allegedly occurring 2 weeks prior to the reporting. The facility's Center for Medicare and Medicaid Services 2567 (statement of deficiencies) and associated Resident Numerical Reference dated 4/17/24 documents a cited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-21 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure sufficient licensed nursing staff were present for each shift in each building. This failure has the potential to affect all 54 residents residing in the South Building.Findings include:The Facility Assessment Tool dated 12/2024 through 12/2025 documents the following: Staffing Plan for licensed nurses including Registered Nurse (RN) and Licensed Practical Nurses (LPN): Refer to facility assessment and CMS minimum staffing rule. This same record further documents staffing should include one RN each shift and three LPN's for night shift.The Daily Nurse Staffing Sheets dated 1/1/2026 through 1/20/2026 documents no RN coverage for at least 8 consecutive hours a day on 1/3/2026, 1/4/2026, 1/11/2026, and 1/17/2026. This same record documents on 1/17/2026, the facility had no RN's and/or LPN's working the 11pm to 7am shift in the South Building. Further documents two LPN's working night shift in the north building.On 1/21/26 at 9:16am, V8 Assistant Director of Nursing confirmed there was no RN coverage for 8 consecutive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-21 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have a Registered Nurse (RN) providing services for at least eight consecutive hours a day, seven days a week. This failure has the potential to affect all 138 residents currently residing in the facility.Findings include:The Facility Assessment Tool dated 12/2024 through 12/2025 documents the following: Staffing Plan for licensed nurses including Registered Nurses (RN): Refer to facility assessment and CMS minimum staffing rule. This same record further documents staffing should include one RN per shift.The Daily Nurse Staffing Sheets dated 1/1/2026 through 1/20/2026 documents no RN coverage for at least 8 consecutive hours a day on 1/3/2026, 1/4/2026, 1/11/2026, and 1/17/2026.On 1/21/26 at 9:16am, V8 Assistant Director of Nursing confirmed there was no RN coverage for 8 consecutive hours in the facility on 1/3/2026, 1/4/2026, 1/11/2026, and 1/17/2026. V8 stated the nursing management staff are on-call on weekends if needed.Resident Council Meeting Minutes for October, November, and December 2025 document short staffing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-21 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit the results of abuse and misappropriation of resident property investigations to the State Agency within five working days for three (R1, R2 and R3) of four allegations reviewed in the sample of 11 residents.Findings include:On 12/21/25 at 9:00 AM, V2 Director of Nursing confirmed the facility did not submit a five-day final report to the Illinois Department of Public Health regarding R1's allegation of physical abuse on 4/10/25, R2's allegation of physical abuse on 4/15/25 or R3's allegation of Misappropriation of Property on 6/9/25. On 12/21/25 at 9:38 AM, V14 Previous Administrator stated V14 was informed of R1's allegation of physical abuse on 4/10/25, R2's allegation of physical abuse on 4/15/25, and R3's allegation of Misappropriation of Property on 6/9/25. V14 stated upon interviewing R1 regarding V17 Licensed Practical Nurse being physically abusive to R1, R1 recanted R1's allegation of abuse so V14 never completed a final report to Illinois Department of Public Health. V14 stated V14 interviewed R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-21 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all allegations of abuse/misappropriation of resident property were thoroughly investigated for three (R1, R2 and R3) of four allegations reviewed in the sample of 11 residents.Findings include:On 12/21/25 at 9:00 AM, V2 Director of Nursing stated V2 is unable to locate the investigation files for R1's allegation of physical abuse on 4/10/25, R2's allegation of physical abuse on 4/15/25 or R3's allegation of Misappropriation of Property on 6/9/25. V2 stated V2 cannot state that a thorough investigation was completed for these allegations, due to not having any documents to support that the investigations were conducted. On 12/21/25 at 9:38 AM, V14 Previous Administrator stated V14 was informed of R1's allegation of physical abuse on 4/10/25, R2's allegation of physical abuse on 4/15/25 and R3's allegation of Misappropriation of Property on 6/9/25. V14 stated upon interviewing R1 regarding V17 Licensed Practical Nurse being physically abusive to R1, R1 recanted R1's allegation of abuse so V14 never completed a final…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify, report and investigate a fall; and failed to implement post fall interventions for one of three residents (R5) reviewed for injuries/accidents in the sample list of 15. Findings include:R5's Minimum Data Set, dated [DATE] documents R5 has severe cognitive impairment, is always incontinent of bowel and bladder, requires substantial/maximal staff assistance with bed mobility and transfers, and dependence on staff for toileting hygiene. R5's Quarterly Assessments form dated 7/14/25 documents R5 has an unsteady gait, is confused, and is at high risk for falls. R5's active Care Plan documents a problem dated 9/24/25: R5 likes to sit on the floor. This care plan documents a problem, dated 9/14/24, is at high risk for falls related to history of falls and weakness, and interventions include room change to North building for increased observation/monitoring, attempt to anticipate needs, check/change offer frequent toileting, call light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect a resident's right (R2) to be free from physical abuse by another resident (R1). This failure affects two (R1, R2) of four residents reviewed for abuse in the sample list of four residents. Findings include: On 6/11/25 at 1:02 PM R2 was in her room. R2 was asked if anyone had hurt her recently. R2 stated yes, and pointed to the top of her left hand which had a scab and faded bruising. R2 stated, He (R1) started punching me (R2) while making a fist motion with both hands. R2 was unable to provide any additional information regarding this incident. R2's Brief Interview for Mental Status dated 3/24/25 documents R2 has severe cognitive impairment. The Long-Term Care Facility & IID - Serious Injury Incident Report dated 6/9/25 documents the following: On 6/2/25 at 3:45 PM V8 Certified Nursing Assistant (CNA) was sitting at the nurses' station. R1 was sitting in his wheelchair in front of the nurses' station facing the dining room. V8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement person centered activities and interventions for dementia care for one (R1) of four residents reviewed for abuse in the sample list of four. Findings include: The facility's Dementia Clinical Protocol dated November 2018 documents, For the individual with confirmed dementia, the IDT will identify a resident-centered care plan to maximize remaining function and quality of life. Direct care staff will support the resident in initiating and completing activities and tasks of daily living. Bathing dressing, mealtimes, and therapeutic and recreational activities will be supervised and supported throughout the day as needed. The IDT (Interdisciplinary Team) will adjust interventions and the overall plan depending on the individual's responses to those interventions, progression of dementia, development of new acute medical conditions or complications, changes in resident or family wishes, and other relevant factors. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-13 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect resident's rights to be free from verbal and physical abuse from another resident. This failure affected three of five residents (R4, R5, R8) reviewed for abuse in the sample of eight. Findings Include: The facility's Abuse Prevention and Reporting- Illinois policy dated August 2023 documents the facility affirms the right of its residents to be free from abuse. The policy defines Abuse as the willful infliction of injury. Willful means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. Physical Abuse as the infliction of injury on a resident. Physical abuse includes hitting, slapping, and other similar behaviors. The policy defines Mental Abuse as the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation. Verbal Abuse is defined as the use of oral, written, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-13 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer five consecutive doses of ordered intravenous antibiotic medication. This failure affects one resident (R3) of one reviewed for medication administration in the sample of eight. Findings Include: R3's diagnosis list (printed 5/7/2025) documents diagnoses including: Cutaneous Abscess of Buttock and Encounter for Change or Removal of Non-surgical Wound Dressing. R3's Care Plan (printed 5/7/2025) documents R3 has a history of wound infection requiring antibiotic treatment. R3's wound treatment timeline (undated) documents R3 was to start antibiotic treatment for a wound infection on the morning of 4/19/2025. R3's Order Entry (4/18/2025 at 6:44PM) documents a medical order for R3 to begin antibiotic treatment with Unasyn, 1.5 grams, intravenously every eight hours. R3's medication administration record (April, 2025) documents R3 did not receive the first dose of the above ordered antibiotic until 4:00PM on 4/20/2025. V13's handwritten note (5/7/2025) documents facility staff did not notify V5 (R3's wound care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to effectively supervise R3 to prevent falls. This failure resulted in R3 falling from R3's wheelchair to the floor in R3's room. This failure affects one resident (R3) of three reviewed for accidents in the sample of eight. Findings Include: R3's diagnosis list (printed 5/7/2025) documents R3's diagnoses include: Cerebral Infarction (stroke), Personal History of Transient Ischemic Attack (temporary disruption of blood flow to the brain causing stroke-like symptoms), and Alzheimer's Disease. R3's admission Assessment (3/13/2025) documents R3 has severe cognitive impairment, uses a wheelchair, and is dependent on staff for mobility and transfers from the wheelchair to other surfaces. The facility fall log (April, 2025) documents R3 experienced falls in the facility on 4/1/2025, 4/12/2025, and 4/13/2025. R3's Care Plan (printed 5/7/2025) documents R3 is at risk for falls and a new intervention starting on 4/1/2025 for staff to place R3 in bed after meals. The facility Post Fall Huddle (4/1/2025) documents R3 experienced an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of abuse involving two (R9, R10) residents out of four residents reviewed for abuse in a sample list of 11 residents. Findings include: The facility policy titled Abuse, Neglect, Exploitation and Misappropriation Program -Reporting and Investigating reviewed September 2024 documents residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This same documents if the Administrator cannot immediately refute the allegation relating to resident to resident abuse, neglect, exploitation, and/or misappropriation, the Administrator initiates a thorough investigation, completes and submits initial reports to the required agencies, and notifies local authorities. R10's Minimum Data Set (MDS) dated [DATE] documents R10 as severely cognitively impaired. This same MDS documents R10 requires supervision with eating, dependent on staff for toileting, dressing, personal hygiene, bed mobility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow physician orders in arranging a referral for an outside resource for one (R1) resident out of three residents reviewed for physician orders in a sample list of 11 residents. Findings include: R1's undated Face Sheet documents R1 admitted to the facility on [DATE] with a pre-existing Left Above the Knee (AKA) amputation. R1's Minimum Data Set (MDS) dated [DATE] documents R1 as cognitively intact. This same MDS documents R1 requires supervision with eating, oral hygiene, toileting, bathing, dressing, personal hygiene, and bed mobility. R1's Physician Order Sheet (POS) dated April 2025 documents a physician order starting 12/26/25 for Carbohydrate Controlled Diet (CCD)/Renal, regular texture with regular/thin liquids consistency. This same POS documents a physician order dated 3/27/25 to refer R1 to a Prosthetic clinic. R1's Nurse Progress Note dated 3/27/25 at 11:28 AM documents R1 is to be referred to a prosthetic clinic. R1's Nurse Progress Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-11 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 146 residents in the facility. Findings include: On 4/9/2025 at 2:25PM, V10 (Dietary Manager) was actively supervising dietary operations in the facility kitchen. V10 reported being the full-time manager of the facility food service (person in charge) and reported not being a clinically qualified Certified Dietary Manager (also known as Certified Food Protection Professional) or having equivalent training. V10 denied meeting the State of Illinois standards to be a food service manager or dietary manager (required in states that have their own established standards to be a food service manager or dietary manager (483.60(a) (2) ii). V10 reported only completing a one-day course on food service sanitation (ServSafe) which did not include any instruction on clinical nutrition. V10's ServSafe certification (8/25/2022) documents V10 is a Certified Food Protection Manager. The same record does not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-11 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program by failing to exclude and prevent flying insects in the facility food service areas resulting in direct cross-contamination of resident dishes. This failure has the potential to affect all 146 residents in the facility. Findings include: On 4/8/2025 at 11:15AM, accumulations of decomposed food covered the underneath side of the facility kitchen dishwasher drainboards and surrounding wall, floor, and plumbing surfaces. The mechanical dishwasher drain pipe discharged into a floor-level receiving trough that was soiled with accumulations of food debris. A fetid odor was present in the area. A clear ten liter plastic container was positioned beneath the dishwasher drain screen and was half-full of yellow colored liquid and food debris. A second container was located beneath the drain pipe of an adjacent three-basin sink and partially full of opaque water. Three or more winged insects resembling fruit flies were present resting on and flying around the dishwasher areas.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to honor the resident rights for one (R100) resident out of one resident reviewed for resident rights in a sample list of 47 residents. Findings include: R100's undated Face Sheet documents medical diagnoses as Muscle Wasting and Atrophy, Morbid Obesity, Acute Kidney Failure, Weakness, Contracture of Muscle, Difficulty in Walking, End Stage Renal Disease, Lymphedema and Moderate Protein Calorie Malnutrition. R100's Minimum Data Set (MDS) dated [DATE] documents R100 as cognitively intact. This same MDS documents R100 as being dependent on staff for toileting, dressing, bathing, transfers and requires maximum assistance for personal hygiene. R100's Care plan intervention dated 10/12/2022 instructs staff to provide resident with opportunities for choice during care provision. On 4/8/25 at 11:00 AM R100 was laying in his bed on his back. R100 stated, I want to get up. They (staff) told me I have to stay in bed until the (V39) Wound Physician sees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify a resident and their representative in writing about a hospital transfer and failed to provide a bed hold notice for one of two residents (R82) reviewed for hospitalizations on the sample list of 38. Findings Include: On 04/8/25 at 11:00am, R82 stated R82 went to the hospital 2 times in the last 2 weeks. R82 stated the facility did not talk with R82 about a Bed Hold Policy nor was R82 provided a Bed Hold Policy upon going to the hospital. On 4/9/25 at 12:21 pm, V35 [NAME] President of Clinical Operations stated Bed Holds are to be filled out by the nurses when a resident is sent to the hospital; a copy should be sent with the resident, and the facility keeps a copy. V35 confirmed that R82 was sent to the hospital on 3/25/25 and 3/28/25 and a Bed Hold Policy was not given to R82. R82's Progress Notes documents R82 was sent to the hospital on 3/25/25 and 3/28/25. R82's Medical Record does not contain a copy of the facility bed hold policy, or documentation that R82 or R82's representative was provided a copy of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete a residents comprehensive assessment. This failure affects one (R119) of two residents reviewed for accuracy of assessments in the sample list of 47. Findings include: R119's Comprehensive assessment dated [DATE] documents R119 has been taking an antibiotic. R119's February 2025 Order Summary Report does not document R119 having any antibiotic orders. R119's Electronic Medical Record does not document R119 taking any antibiotics during the assessment period. On 4/11/25 at 12:53pm, V38 MDS Coordinator stated V38 completed the medication section of R119's 2/23/25 comprehensive assessment and marked R119 as taking an antibiotic. V38 confirmed R119 was not prescribed and/or administered any antibiotics during February 2025 (assessment look back period). The facility Resident Assessments Policy (revised March 2022) documents all persons who have completed any portion of the MDS resident assessment form must sign the document attesting to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to enter in new wound dressing change orders and failed to provide wound care in accordance with professional standards. This failure affected one of three residents (R138) reviewed for wounds on the sample list of 47. Findings Include: The facility's Wound Care policy dated October 2010 documents staff should always verify the physician order and use the no-touch technique when cleaning a wound and if touching a wound is necessary, use sterile gloves. R138's Medical Diagnoses List dated April 2025 documents R138 is diagnosed with Idiopathic Aseptic Necrosis of the Right and Left foot and Peripheral Vascular Disease. On 4/11/25 at 10:25 AM V7 Wound Nurse performed R138's wound dressing changes. V7 sanitized her hands, placed new clean gloves on her hands, then preceded to cleanse R138's right lateral foot wound with gauze soaked in Betadine. V7 then picked the new clean dressing that covered both of R138's right foot wounds and placed it on R138's right foot with the same gloves she had worn to clean the wound. V7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during catheter care for one (R5) resident out of one resident reviewed for catheter care in a sample list of 47 residents. Findings include: R5's undated Face Sheet documents medical diagnoses as Hereditary Spastic Paraplegia, Morbid Obesity, Dependence on Wheelchair, Epilepsy, Cerebral Palsy, Neuromuscular Dysfunction of Bladder, Acquired Absence of Right and Left Above the Knee Amputations, Presence of Urogenital Implants, Scoliosis, Syringomyelia and Syringobulbia. R5's Minimum Data Set (MDS) dated [DATE] documents R5 as cognitively intact. This same MDS documents R5 as being dependent on staff for toileting and maximum assistance with bathing. R5's Physician Order Sheet (POS) dated April 2025 documents a physician order to cleanse Suprapubic catheter site with wound cleanser apply T-Drain dressing to site twice daily. On 4/9/25 at 2:05 PM V13 Licensed Practical Nurse (LPN) completed catheter care for R5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to accurately transcribe a physician order which resulted in a resident receiving nine inaccurate doses of a psychotropic medication (antidepressant). This failure affected one of five residents (R79) reviewed for Unnecessary Medications on the sample list of 47. Findings Include: The facility's Adverse Consequences and Medication Errors dated February 2023 documents a medication error is defined as the preparation or administration of drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or accepted professional standards and principles of the professional(s) providing services. Examples of medications errors include administering the wrong dose of a medication. R79's Medical Diagnoses List dated Major Depression Disorder, Vascular Dementia, Post Traumatic Stress Disorder, Insomnia, and General Anxiety. R79's Nurses Note dated 4/1/25 at 2:09 PM documents R138 returned from a Veteran's Administration appointment with written orders to increase his Sertraline (Antidepressant) to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer, administer and/or obtain consent or declination of Influenza and Pneumococcal vaccinations for two (R57, R128) residents out of five residents reviewed for immunizations in a sample list of 47 residents. Findings include: 1. R57's undated Face Sheet documents R57 admitted to the facility on [DATE]. R57's Minimum Data Set (MDS) dated [DATE] documents R57 as severely cognitively impaired. R57's Electronic Medical Record (EMR) does not document consent, administration nor refusal of an Influenza vaccination and Pneumococcal vaccinations since admission to facility. 2. R128's undated Face Sheet documents R128 admitted to the facility on [DATE]. R128's Minimum Data Set (MDS) dated [DATE] documents R128 as severely cognitively impaired. R128's Electronic Medical Record (EMR) does not document a consent nor administration/refusal of an Influenza vaccination since admission. On 4/11/25 at 12:40 PM V41 Registered Nurse (RN)/Infection Preventionist (IP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0923 — isolated
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to maintain a functional bathroom ventilation fan. This failure affects one resident (R128) of one two reviewed for environment on the sample list of 47. Findings include: On 4/8/2025 at 12:55PM, R128 reported R128's bathroom ventilation fan was inoperable and had not worked since R128 admitted to the facility in June of 2024. R128 reported wanting the fan to operate. When the ventilation fan switch was turned to the on position, the fan blades did not move. On 4/11/2025 at 11:16AM, the ventilation fan remained inoperable as above. R128 was present and reported previously asking several staff members (unidentified) over time to repair the fan, but nobody has done anything about it.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-06 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a clean and comfortable environment for four (R1, R3, R10 and R11) of five residents reviewed for a safe, clean, comfortable, and home-like environment from a total sample list of 18 residents. Findings include: On 11/6/24 at 12:20 PM, R2 was sitting at a dining room table covered with napkins, tissues, condiments, and bags of personal items on the table. On top of these items laid mucous filled tissues. On 11/4/24 at 12:21 PM, R1 was eating in his room. When asked why he wasn't eating in the dining room, R1 stated that he doesn't like to eat with R2. R1 stated that (R2) is nice enough, but that her hacking and spitting up mucous causes him to lose his appetite. Additionally, R2 throws the tissues that she spits into, onto the floor. R1 said, It is just disgusting and hard to avoid seeing it or stepping in it. I won't even go to BINGO anymore because I just can't stand to see and hear her spit mucous everywhere. R1 stated that he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to file a grievance for a known resident complaint for two (R1 and R3) of three residents reviewed for administration from a total sample list of 18 residents. Findings include: On 11/4/24 at 12:21PM, R1 was eating in his room. R1 stated that he doesn't like to eat in the dining room with R2 because R2 hacks and spits up mucous, causing him to lose his appetite. Additionally, R2 throws the tissues that she spits into, onto the floor. R1 said, It is just disgusting and hard to avoid seeing it or stepping in it. I won't even go to BINGO anymore because I just can't stand to see and hear her spit mucous everywhere. R1 stated that he has complained about this to all of the staff, including V5 Assistant Administrator, but they haven't done anything about it. On 11/4/24 at 7:20PM, R3 stated that he doesn't like it when R2 hacks and spits up mucous in the dining room and that he has seen her throw her tissues onto the floor. R3 stated that the staff know about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were available to be given as ordered resulting in multiple missed doses of medications for three (R5, R6, R7) of six residents reviewed for medications in the sample list of 12. Findings include: 1.) On 10/24/24 at 12:13 PM R6 stated the facility has run out of R6's medications but was unable to state which medications. R6's Minimum Data Set (MDS) dated [DATE] documents R6 is cognitively intact. R6's August, September and October 2024 Medication Administration Records (MARs) document to give Duloxetine Hydrochloride (antidepressant) Delayed Release 60 milligrams (mg) by mouth one daily and Lorazepam (antianxiety) 0.5 mg twice daily. Duloxetine was not administered on 8/28/24, 9/12/24, 9/27/24, and 10/21/24. Lorazepam was not administered as ordered on 9/21/24, 9/23/24-10/3/24. R6's Nursing Notes document the following: On 8/28/2024 at 5:49 PM Duloxetine was unavailable. On 9/12/2024 at 4:36 PM Duloxetine was on order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-28 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer insulin timely resulting in repeated significant medication errors for one (R6) of six residents reviewed for medications in the sample of 12. Findings include: On 10/24/24 at 12:13 PM R6 stated R6 has not been getting her medications on time, and some medications that are scheduled to be given at noon are not given until later in the afternoon. R6 stated this includes insulin and R6's blood sugars have dropped because of it. R6's Minimum Data Set, dated [DATE] documents R6 is cognitively intact. R6's October 2024 Medication Administration Record (MAR) documents to administer Lispro (insulin) 36 units and additional dosing per blood glucose based sliding scale before meals three times daily at 7:30 AM, 11:00 AM, and 4:00 PM. R6's October 2024 Medication Administration Audit Report documents the following: Lispro scheduled at 7:30 AM was given on 10/6/24 at 1:30 PM, 10/9/24 at 9:23 AM, 10/16/24 at 9:01 AM, and 10/20/24 at 10:04 AM. Lispro…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-28 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to administer medications as ordered for three (R4, R7, R5) of seven residents reviewed for medication administration in the sample list of 12. This failure resulted in three medication errors out of 25 opportunities, a 12 % medication error rate. Findings include: 1. R7's October 2024 Medication Administration Record (MAR) documents to administer Ferrous Sulfate 325 milligrams (mg) one tablet by mouth once daily scheduled as Lib B (Liberalized Breakfast). On 10/24/24 at 9:46 AM V9 Licensed Practical Nurse administered R7's morning medications Aspirin 81 milligrams (mg), Folic Acid 1 mg, Calcium Carbonate 600 mg, Vitamin D 1000 units. V9 had to locate a bottle of Thiamine 100 mg and administered one tablet at 10:10 AM. V9 did not administer Ferrous Sulfate 325 mg. At this time V9 confirmed R9's morning/breakfast medication administration was complete. At 10:13 AM V9 confirmed V9 had not administered R7's Ferrous Sulfate 325 mg. The facility's Med (Medication) Pass Times documents Liberalized Breakfast is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-21 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to have an effective pest management program in place allowing flies to proliferate in the facility. This failure has the potential to affect all 141 residents who reside in the facility. Findings include: The Resident List Report dated 8/19/24 documents 141 residents reside in the facility. The facility Pest Control Policy dated 3/2024 documents the Environmental Services Director will be responsible for coordinating the facility pest control program. The pest control program will be conducted on a regular and as needed basis. Outside openings shall be protected against the entrance of insects by tight-fitting, self-closing doors, closed windows, screening, controlled air current or other means. All buildings will be tight-fitting and free of breaks. The facility contracted pest control program service reports from April 2024 to August 2024 do not document flies as an area of concern or attention. On 8/19/24 at 8:55AM, V3 Staffing Coordinator said there were usually a lot of flies near the front of the building.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-21 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a diet as ordered for five (R1, R3, R6, R8 and R9) of five residents with diabetes reviewed for diabetic diet orders from a total sample list of nine residents reviewed. Findings include: The facility Physician Order Policy dated 11/2023 documents that after an order is received and confirmed, it will be completed as directed by the prescriber. The facility provided menu dated 8/20/24 documents one option for all residents for breakfast meal, lunch meal and dinner meal. The facility provided diet order report documents that R1, R3, R6, R8 and R9 all have orders for a low concentrated sweets diet. The facility provided undated menu cards document orders for a carbohydrate controlled diet/low concentrated sweet diet for R1, R3, R6, R8 and R9. On 8/20/24 at 8:45AM, ravioli and sauce was being made for lunch for the residents. V18 [NAME] confirmed that this was the only entree available for lunch. 1. R1's undated diagnoses list…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive care plan for one of three residents (R1) reviewed for abuse on the sample list of nine. Findings Include: The facility's Identified Offender - admission Guidelines Policy dated May 2024 documents upon admission of an identified offender to a facility or a decision to retain an identified offender in the facility, the facility, in consultation with the medical doctor and law enforcement, must specifically address the resident's needs in an individualized plan of care that reflects the risk assessment of the individual. The care planning of identified offenders shall include a description of the security measures necessary to protect facility residents from the identified offender, including whether the identified offender should be segregated from other residents if the facility's risk assessment determines that an identified offender must have his or her own room, then all of the criteria below must be met: the room must be in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to honor R4's breakfast meal preferences. This failure affects one of (R4) three residents reviewed for meal preferences in the sample list of nine. On 6/11/24 at 7:28 AM R4 showed the surveyor a picture of R4's 6/9/24 breakfast tray, which showed one fried egg only on the plate. R4 stated that is what R4 was served on 6/9/24 and 6/10/24. R4 explained R4 prefers fried eggs and about one month ago, talked with V16 Dietary Manager and requested two fried eggs, two pieces of toast and two sausages every day for breakfast and that the facility did it a couple of days but since then, R4 is only getting one slice of toast and then the past two days, didn't even get that, R4 only got one fried egg. On 6/11/24 at 7:28AM R4's breakfast tray consisted of two fried eggs, one slice of toast, oatmeal and a four ounce drink. On 6/11/24 at 2:00 PM V16 confirmed R4 spoke with V16 awhile back and requested to receive two fried eggs and two pieces of toast for every breakfast so that is what R4 should be served. V16 stated V16 is not aware of R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's right to be free from verbal abuse by staff. This failure affects one (R9) of three residents reviewed for verbal abuse on the sample list of nine residents. Findings include: The facility abuse policy dated 8/2023 documents the facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property, deprivation of goods and services by staff or mistreatment. This facility therefore prohibits abuse, neglect, exploitation, misappropriation of property and mistreatment of residents. In order to do so, the facility has attempted to establish a resident sensitive and resident secure environment. The purpose of this policy is to assure the facility is doing all is within its control to prevent occurrences of abuse, neglect, exploitation, misappropriation of property, deprivation of goods and services by staff and mistreatment of residents has attempted to establish a resident sensitive and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to facilitate interdisciplinary care plan meetings including residents for one (R2) of three residents reviewed for care plan meetings from a total sample list of nine residents. Findings include: The facility Care Plan Meeting Procedure dated 3/2024 documents invitations will be extended to the resident or their representative, to participate in the resident's quarterly care plan meeting. Social Services, Nursing, Dietary, Activities, Restorative or Rehabilitation services will also be included to discuss any issues at the care plan meeting. R2's quarterly care plan dated 5/16/24 documents V8 Care Plan Coordinator was the only person in attendance for R2's care plan meeting. No documentation was recorded regarding falls, injuries or fall interventions. No documentation regarding behaviors, cares or weight loss was recorded. On 5/23/24 at 11:00AM, V8 Care Plan Coordinator said she did not know if R2's guardian had received her invitation to the care plan meetings and she held it on her own, without any other members of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide bathing, shaving and nail care for one (R2) of three residents reviewed for dependent activities of daily living from a total sample list of nine residents. Findings include: The facility Bathing policy dated 3/2024 documents ensuring a resident's cleanliness is done to maintain proper hygiene and dignity. The facility Nail Care policy dated 3/2024 documents nails should be assessed during bathing and addressed for cleanliness, length and uneven edges. The facility Certified Nursing Assistant (CNA) policy dated 7/2023 documents essential duties of the CNA include bathing, dressing, grooming, shaving, and feeding residents. R2's Minimum Data Set, dated [DATE] documents R2 is dependent for all care. R2's Minimum Data Set, dated [DATE] documents R2 is severely cognitively impaired. No documentation could be provided by the facility indicating when R2's last shower, shave or nail trim was most recently done. On 5/22/24 at 2:30PM, R2 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect a resident's (R206) right to be free from sexual abuse and failed to protect a resident's (R208) right to be free from physical abuse from another resident. R206 and R208 are two of four residents reviewed for abuse in the sample list of 36. Findings include: 1. R206's Diagnosis Sheet (current) includes the following diagnoses: Alzheimer's Disease, Difficulty in Walking and Fracture of the Left Femur. R206's Minimum Data Set (MDS) dated [DATE] documents R206 as being Severely Cognitively Impaired and uses a wheelchair for mobility. A facility report titled, Final Abuse Investigation, dated 4/5/24, documents an incident of alleged sexual abuse on 4/1/24 involving R206 with R205 as the alleged perpetrator. The Abuse Investigation Report documents that on 4/1/24 R205 and R206 were in the dining room eating. R205 self-propelled R205's wheelchair over to R206 and touched (R206's) chest over the top of (R206's) clothes. There was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to do complete a thorough investigation of an allegation of sexual abuse between two residents (R205) and (R206). R205 and R208 are two of four residents reviewed for abuse in the sample list of 36. Findings include: A facility report titled, Final Abuse Investigation, dated 4/5/24, documents an incident of alleged sexual abuse on 4/1/24 involving R206 with R205 as the alleged perpetrator. The Abuse Investigation Report documents that on 4/1/24 R205 and R206 were in the dining room eating. R205 self-propelled R205's wheelchair over to R206 and touched (R206's) chest over the top of (R206's) clothes. The above investigation in its entirety documents two statements from staff, V21 Dietary Aide as a witness that documents V21 seeing R205 grab R206's chest area and another staff member, Certified Nurse Assistant (V34) who was called for assistance to retrieve R205 and take R205 to a separate area. This investigation also documents V1 Administrator asked the (unidentified) Interdisciplinary Team if they had knowledge of R205's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-06 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete annual performance evaluations for three Certified Nursing Assistants (CNAs). This failure has the potential to affect all 139 residents residing in the facility. Findings include: V29's and V33's (CNAs) personnel files including performance evaluations were requested. The facility provided V29's Employee Job Performance Evaluation dated 2/10/22 and V33's Employee Job Performance Evaluation dated 11/11/22. There was no documentation provided that V29 and V33 had performance evaluations completed after 2022. The facility's daily staffing sheets dated 2/20/24-3/3/24 document V29 and V33 worked in the facility. On 3/5/24 at 3:37 PM V2 Director of Nursing stated CNA performance evaluations are completed annually. On 3/6/24 at 11:47 AM V2 confirmed V29 and V33 work in both buildings of the facility. On 3/6/24 at 11:02 AM V23 Human Resources (HR) confirmed there are no documented performance evaluations for V29 and V33 after 2022. V24 Regional HR stated the facility may have stopped doing annual evaluations for CNAS due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-06 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 139 residents in the facility. Findings include: On 3/3/2024 at 8:45AM, V14 (Dietary Manager) was actively supervising dietary operations in the facility kitchen. V14 reported being the full-time manager of the facility food service and reported not being a clinically qualified Certified Dietary Manager or having equivalent training. V14 reported the facility dietician only works in the facility one day per month. V14 denied meeting the State of Illinois standards to be a food service manager or dietary manager. V14 denied: -being a dietician; -being a certified dietary manager; -having an associate's or higher degree in food service management or in hospitality; -having 2 or more years of experience in the position of director of food and nutrition services in a nursing facility setting; -being a graduate of a dietetic and nutrition school or program authorized by the Accreditation Council for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility to prevent the potential for physical cross-contamination of residents' food. This failure has the potential to affect all 139 residents in the facility. Findings include: On 3/3/2024 at 8:45AM, a can opener was mounted on a food preparation table located in the main kitchen. The opener was soiled with accumulations of metal shavings where the cutting blade contacts canned food items being opened. V14 (Dietary Manager) was present and removed the opener from the table to be cleaned and sanitized. On 3/3/2024 at 10:05AM, a can opener was mounted on a food preparation table located in the facility satellite kitchen. The opener was soiled with accumulations of metal shavings and sticky food residue where the cutting blade contacts canned food items being opened. V25 was present and observed the can opener and stated, Oh yeah, they (dietary staff) probably need to wash that (the soiled can opener). V25 proceeded to remove the opener to be cleaned and sanitized. The facility Long-Term Care Facility Application for Medicare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-06 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the required Quality Assurance Performance Improvement (QAPI) meetings were being held quarterly and failed to ensure required members attended quarterly QAPI meetings. This failure has the potential to affect all 139 residents residing in the facility. Findings include: The facility Quality Assurance Performance Improvement Program Policy dated 10/2022 documents that the purpose of the QAPI committee is to ensure organized quality assessment and improvement including performance measurement, assessment, improvement and can address the care and services provided by the facility. The committee will meet at least quarterly to assure activities are performed and identified problems have corrective actions taken or an appropriate action plan is developed. The committee members include the Administrator, Medical Director, Director of Nursing, Infection Preventionist, Wound Care Nurse, Social Services Director, Activities Director, Dietary Manager, Housekeeping/Laundry Director, Maintenance Director, Human Resources…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-06 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure Certified Nursing Assistants (CNAs) received 12 hours of annual in-service training. This failure has the potential to affect all 139 residents residing in the facility. Findings include: The facility's Facility Assessment Tool dated 2/12/24 documents the facility will provide required in-service training for nurse aides to ensure continuing competence including: at least 12 hours annually, dementia management training, and abuse training. This policy documents additional training will be provided based on identified areas of weakness that is determined by the nurse aide's performance review. This policy documents to consider the following, but not all inclusive list of competencies, which includes person-centered care, activities of daily living, disaster planning, infection control, vital signs, caring for persons with Alzheimer's/Dementia, catheter care, and caring for persons with mental and psychosocial disorders and history of trauma. V30's, V31's, and V33's (CNAs) 12 hour annual in-service training was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-06 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility repeatedly failed to provide written notifications of bed hold for one (R79) of two residents reviewed for hospitalizations in the sample list of 54. Findings include: The facility's Bed Hold and Return to Facility policy revised October 2021 documents: The facility's bed-hold policies apply to all residents. The facility bed hold policy will be given to the resident and/or resident representative as follows: Upon admission to the facility. At the time of a transfer from the facility; In cases of emergency transfer, notice at the time of transfer means that the family, surrogate, or representative are provided with written notification within 24 hours of the transfer. The requirement is met if the resident's copy of the notice is sent with other papers accompanying the resident to the hospital. R79's on-going census log documents R79 was hospitalized on [DATE], 1/22/24, 2/10/24, 2/21/24 and 2/21/24. There is no documentation in R79's medical record that a written…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-06 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify specific targeted behaviors/interventions and attempt nonpharmacological interventions for five residents (R8, R57, R62, R13, R79) of six residents reviewed for psychotropic medication in a sample list of 54. Findings include: The facility's policy Behavioral Health Services Program dated 2/2024 states, The facility will attempt to identify, to the extent possible, any previous history of mental illness, trauma, abuse, substance abuse, comorbidities, pattern of behaviors, preferences, interest, daily routines, medication use and effective behavior management interventions in developing an individual plan of care. The Care Plan should include well defined problem statement and should outline goals of care. It should include measurable objectives and timetables for individualized interventions. It should also identify the responsibilities of various staff to implement the approaches effectively. 1.) R8's Medication Administration Record MAR for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to label insulin upon opening (R114, R30), failed to ensure insulin was labeled with resident's name, failed to secure medications, and failed to ensure that a resident's medication card had the correct label with the correct dosage of medication (R97) for three of three residents reviewed for medication storage in the sample list of 54. Findings include: The facility's Medication Administration Policy with a revised date of January/2015 documents, Labels that do not contain the correct order, correct name of the resident, and/or correct name of the resident's physician should be returned to the pharmacy for relabeling. The facility's Medication Storage policy with a revised date of July/2019 documents, Facility should ensure that medication and biologicals are stored in an orderly manner in cabinets, drawers, carts, refrigerators/freezers of sufficient size to prevent crowding. Facility should ensure that all medications and biologicals, including treatment items, are securely stored in a locked cabinet/cart of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide feeding assistance in a dignified manner for one (R113) of 28 residents reviewed for dignity in the sample list of 54. Findings include: The facility's Dignity policy revised April 2018 documents: The facility shall promote care for residents in a manner and in an environment that maintains or enhances each resident's dignity and respect in full recognition of his or her individuality. Staff shall carry out activities in a manner which assists the resident to maintain and enhance his/her self-esteem and self-worth. Maintaining a resident's dignity should include but is not limited to the following: Promoting resident independence and dignity while dining, such as avoiding: Daily use of disposable cutlery and dishware; bibs or clothing protectors instead of napkins (except by resident choice); staff standing over residents while assisting them to eat; staff interacting/conversing only with each other rather than with residents while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-06 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who is cognitively impaired was provided a health care surrogate. This failure affects one resident (R7) reviewed for resident representative in a sample list of 54. Findings Include: R7'2 Order Summary printed 3/6/24 includes the following diagnoses: Altered Mental Status, Pseudobulbar Affect, Moderate Intellectual Disability, Intermittent Explosive Disorder, Downs Syndrome, Generalized Anxiety Disorder, Restlessness, Agitation, Seizures, Conduct Disorder, and Dementia. This summary documents R7's admission date as 12/21/21. R7's Minimum Data Set (MDS) dated [DATE] documents R7 is severely cognitively impaired. R7's Care Plan revised 9/14/23 documents (R7) has explosive mood disorder & delusional disorder with behaviors of angry outburst & tearful episodes requiring meds. (R7) has impaired cognitive function or impaired thought processes related to altered mental status, moderate intellectual disability. (R7) has out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain the signature of resident representative for a cognitively impaired resident on a Do Not Resuscitate order for one resident (R7) of five residents reviewed for Physician's Orders for Life Sustaining Treatment (POLST) in a sample list of 54. Findings Include: R7'2 Order Summary printed [DATE] includes the following diagnoses: Altered Mental Status, Pseudobulbar Affect, Moderate Intellectual Disability, Intermittent Explosive Disorder, Downs Syndrome, Generalized Anxiety Disorder, Restlessness, Agitation, Seizures, Conduct Disorder, and Dementia. This summary documents R7's admission date as [DATE]. R7's Minimum Data Set (MDS) dated [DATE] documents R7 is severely cognitively impaired. R7's Care Plan documents, (R7) is a full code. Attempt resuscitation, CPR, including intubation and mechanical ventilation. Date Initiated: [DATE] R7's POLST form dated [DATE] documents R7 as Do Not Resuscitate Comfort focused treatment. The required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-06 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to prevent misappropriation of resident's property for one of one resident (R138) reviewed for misappropriation of medication in the sample list of 54. Findings include: The facility's Medication Administration Policy with a revised date of January/2015 documents, Medications must be administered in accordance with a physician's order, e.g. (example), the right resident, right medication, right dosage, right route, and right time. Medications supplied to one resident may not be administered to another resident. R138's Physician's Orders document an order for Humalog Solution (Insulin Lispro) 100 units/ml (milliliters), inject per sliding scale with a start date of 2/16/24. On 3/4/24 at 8:18 AM, V9 Licensed Practical Nurse removed R138's vial of Humalog from the medication cart and withdrew 5 units of Humalog and administered those 5 units to R2. V9 stated that V9 noticed the insulin was not R2's insulin but used it anyway. V9 confirmed R2 did not have a vial of Humalog in the medication cart. On 3/6/24 at 11:47…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent a decline in Activities of Daily Living (ADLs) for one of three residents (R19) reviewed for ADLs in the sample list of 54. Findings include: R19's Order Summary Report dated 3/4/24 documents diagnoses including Unilateral Osteoarthritis of the Right Knee, Presence of Left Artificial Knee Joint, Lymphedema, Weakness and Morbid Obesity and documents and admission date of 7/5/23. R19's Minimum Data Set (MDS) dated [DATE] documents assistance needed for transfers, dressing, toileting and personal hygiene as limited assistance of one person and locomotion as extensive assistance of one person and bathing as physical help of one person. This MDS documents R19 did not receive any therapy and was receiving restorative exercises for bed mobility and dressing. R19's MDS dated [DATE] documents R19 is dependent on staff for toileting, bathing, dressing and transfers and required substantial/maximal assistance (helper provides more than half of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide dressing and shaving assistance for three (R70, R113, R94) of four residents reviewed for activities of daily living in the sample list of 54. Findings include: 1.) On 3/3/24 at 9:46 AM and 12:10 PM, and on 3/5/24 at 10:25 AM R70 had long facial hair to cheeks, chin, lips and neck. R70's Minimum Data Set (MDS) dated [DATE] documents R70 has cognitive impairment and is dependent on staff for bathing and personal hygiene. R70's Care Plan revised 6/13/23 documents R70 requires assistance of two staff for personal hygiene. R70's Behavior Tracking with date range 2/5/24-3/5/24 documents R70 had no behaviors. R70's shower sheets dated 2/3/24, 2/5/24, 2/10/24, 2/14/24, 2/18/24, 2/22/24, 2/25/24, 2/26/24, 2/29/24, and 3/4/24 do not document shaving was provided as indicated on the form. On 3/4/24 at 4:11 PM V40 (R70's Family) stated staff were afraid to shave R70 with a razor and V40 was going to get an electric razor for R70. V40 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to transcribe hospital discharge orders and obtain laboratory results as ordered for two (R79, R60) of 28 residents reviewed for physician's orders in the sample list of 54. Findings include: The facility's Physician Orders-Entering and Processing policy revised January 2018 documents: Enter the order into the resident's chart under order tab and according to the instructions for the type of order that is received. Notify the resident's physician (if not the prescribing physician), for verification if applicable. Following a physician visit, a licensed nurse will check for any orders that require confirmation under Clinical>orders>pending orders. The orders will be confirmed by the nurse and the instructions for the order will be completed. Verbal and Telephone orders will be documented as such in the Electronic Medical Record. 1.) R79's Minimum Data Set, dated [DATE] documents R79 has cognitive impairment. R79's Nursing Note dated 2/21/2024 at 4:09 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify a pressure ulcer, implement pressure relieving interventions, develop a pressure ulcer care plan, report pressure ulcers to the physician upon identification and wound decline, and routinely assess pressure ulcers for one (R113) of five residents reviewed for pressure ulcers in the sample list of 54. Findings include: The facility's Pressure Ulcer Prevention policy dated January 2018 documents: Turn dependent resident approximately every two hours or as needed and position resident with pillow or pads protecting bony prominences as indicated. Specialty mattresses such as low air loss, alternating pressure, etc. (etcetera) may be used as determined clinically appropriate. Specialty mattresses are typically used for residents who have multiple Stage 2 wounds or one or more Stage 3 or Stage 4 wounds. Use pressure reducing pads in chairs (all types) to protect bony prominences for residents identified as Moderate/High/Severe Risk. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to safely transfer one (R131) of three residents reviewed for accidents from a total sample list of 54 residents reviewed. Findings include: The facility Transfer policy dated 8/2023 documents that in order to protect the safety and well-being of the staff and residents and to promote quality care, this facility will use mechanical lifting devices for the lifting and movement of residents who require a two person assist and a gait belt will be used with all physical transfers. R131's undated diagnoses sheet documents: Contusion of Left Lower Leg (facility acquired), Weakness, Polymyositis, Acute Cholecystitis, Diabetes Mellitus, Malnutrition, Skin Cancer and Depression. R131's 1/11/24 Minimum Data Set documents that R131 is cognitively intact. 1.) R131's progress notes dated 10/9/23 document an injury to R131's left leg during a transfer on 10/6/24. R131's emergency room notes dated 10/11/23 document that on approximately 10/6/23, R131 was being transferred from a bed to a chair at the facility where an accident occurred, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain a suprapubic catheter in a safe sanitary manner for one resident (R92) of three residents reviewed for catheter care in a sample list of 54. Findings Include: R92's Care Plan revised 1/29/24 documents, (R92) has a suprapubic catheter and history of recurrent Urinary Tract Infections, (UTI) is at risk for infection (UTI) related to complex Catheterization/Rectourethral fistula with colostomy placement. (R92) empties own urine without telling staff. (R92) has a diagnosis of obstructive uropathy. (R92) has times of pulling out catheter. (R92) removes dignity bag at times. (R92) moves catheter himself above the level of the bladder, even after education. Date Initiated: 03/25/2021 On 3/3/24 at 10:05AM V37, Certified Nurse's Aide was changing R92's pants and incontinence brief. R92 was sitting on the edge of the bed. As V37 pulled up R92's brief the catheter tubing fell to the floor. Red fluid was noted in R92's catheter tubing. As V37 continued to pull up R92's brief, the catheter bag fell to the floor.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-06 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to check placement, with gastric residual, of a Gastrostomy tube prior to medication administration and prior to restarting a Gastrostomy feeding for one of two residents (R97) reviewed for Gastrostomy tube in the sample list 54. Findings include: R97's electronic diagnosis list documents diagnoses including Unspecified Protein-Calorie Malnutrition, Dysphasia, Encephalopathy and Fibromyalgia. R97's Medication Administration Record (MAR) dated 3/1/24 through 3/31/24 documents orders for Enteral Feeding every shift for supplement related to Unspecified Protein Calorie Malnutrition, Glucerna 1.2 at 75 ml (milliliters)/hr. (hour) continuous with a start date of 12/27/23. This MAR documents an order to check residuals before beginning a feeding and before medication administration, if greater than 100 ml hold feeding for one hour and recheck, if not resolved contact the Physician with a start date of 9/14/23. This MAR also documents an order for every shift to check tube placement before feeding, flushes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to administer medications in accordance with Physician's Orders and manufacturer's recommendations for two of five residents (R2, R112) reviewed for medication administration in the sample list of 54. The facility had 2 medication errors out of 27 opportunities resulting in a 7.41% medication error rate. Findings include: The facility's Medication Administration Policy with a revised date of January/2015 documents, Medications must be administered in accordance with a physician's order, e.g. (example), the right resident, right medication, right dosage, right route, and right time. Medications supplied to one resident may not be administered to another resident. Labels that do not contain the correct order, correct name of the resident, and/or correct name of the resident's physician should be returned to the pharmacy for relabeling. 1.) R2's Physician's Orders document orders for Humalog Kwik Pen Subcutaneous Solution Pen-injector 100 UNIT/ML (Insulin Lispro) Inject 5 units subcutaneously three times a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to remove a roommate from an isolation room for two of two residents (R58, R60) reviewed for Infection Control in the sample list of 54. Findings include: The facility's Infection Precaution Guidelines policy with a revised date of January/2018 documents, Transmission-Based Precautions will be employed for known or suspected infections for which the route of transmission/prevention is known. The transmission-based categories are the following: Airborne, Droplet, Contact. Private room is preferred. When a private room is not available, place the resident in a room with another resident with the same infection, but with no other infection (cohorting). R60's Nurse's Notes dated 2/28/24 documents that a CNA (Certified Nursing Assistant) notified the nurse to assess a rash found on R60's body. This note documents the Nurse Practitioner was notified. R60's Nurse's Note dated 2/2/9/24 at 5:21 PM documents an order was received for Acyclovir HCL (hydrochloride) (antiviral) 500 mg (milligrams) three times a day for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain signed refusal of Flu vaccine for two residents (R7 and R92) of five residents reviewed for immunizations in a sample list of 54. Findings include: R7's Minimum Data Set (MDS) dated [DATE] documents R7 has not received a flu immunization since 11/3/22. No rationale for omission of this immunization is documented. R7 electronic medical Immunizations record for 2023 flu season documents, Flu Consent refused No signed refusal is documented for R7. R92 's Minimum Data Set (MDS) dated [DATE] documents R92 has not received a flu immunization since 11/3/22. No rationale for omission of this immunization is documented. R92's electronic medical Immunizations record for 2023 flu season documents, Flu Consent refused. No signed refusal is documented for R92. On 3/6/24 at 2:30PM V3, Regional Nurse Consultant stated, I have looked through all the consent forms for this flu season and I cannot locate ones for (R7) or (R92). The Infection Control policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (R2) was not subjected to physical abuse by R3. This failure affects two (R2, R3) of 4 residents reviewed for abuse. Findings include: R2's Facility Census documents R2 was admitted to the facility on [DATE] and has the following medical diagnoses; Progressive Vascular Leukoencephalopathy, Protein-Calorie Malnutrition, HTN, Anemia, Local Infection of the Skin and Subcutaneous Tissue, Pure Hypercholesterolemia, Malignant Neoplasm of Right Female Breast, Sciatica, Arthritis, Neurofibromatosis, COVID-19, Gastritis with Bleeding, Difficulty in Walking, Anxiety Disorder, History in Falling and Vascular Dementia. R2's Minimum Data Set (MDS) dated [DATE] documents R2's Brief Interview for Mental Status (BIMS) score 0, severe cognitive impairment. R3's Facility Census documents R3 was admitted to the facility on [DATE] and has the following medical diagnoses; Alzheimer's Disease, Protein-Calorie Malnutrition, Non-Familial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-30 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ dietary support staff with the appropriate competencies to carry out the functions of the food and nutrition service. This failure has the potential to affect all 139 residents residing in the facility. Findings include: On 11/26/23 at 12:00 pm - 12:15 pm V15, Dietary Assistant plated residents meals off a steam table in the North building kitchen. V15 stated, (R7) is vegan. He won't get meat. V15 put six vegetable egg rolls on R7's plate, approximately a half cup (large serving spoon) of mashed potatoes, a small ladle of gravy and large serving spoon of cooked carrots. V15 stated, I had to look up what a vegan diet was. Just to be on the safe side. It is no-meat meals. I am not a cook; I just serve the food brought back here (north building) from the main kitchen on south (building). V15 then plated R6's meal. V15 stated, (R6) is a diabetic, he is on a special diabetic diet. I guess that means he can't have carrots today. They are the only sweet thing I am serving for lunch. I don't think there is any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-30 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain the supply of food to provide the quantity of food portions, according to the menu and resident preference. These failures have the potential to affect all 139 residents residing in the facility. Findings include: On 11/26/23 at 8:53 am V8, Certified Nursing Assistant stated residents get scrambled eggs every morning and residents complain the portions of scrambled eggs are not large enough. On 11/26/23 at 10:25 am V14 Activity Director stated she attends the resident council meetings each month. V14 stated the residents complain of food portions are too small. 1. R1's Minimum Data Set (MDS) dated [DATE] documents R1's Brief Interview of Mental Status (BIMS)score as 15 out of a possible 15 indicating no cognitive impairment. On 11/25/23 at 11:00 am R1 stated, Portions are small every morning. I don't think I got more than two forks of eggs this morning. 2. R13's MDS dated [DATE] documents R13's BIMS score as 15 out of a possible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-30 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview the facility failed to properly maintain essential laundry equipment which resulted in one facility washing machine functioning to provide clean linen and clean personal laundry for all 139 residents residing in the facility. Findings include: On 11/26/23 at 9:27 am V11, Laundry Assistant walked down to the south building laundry room. There were two commercial size clothes washers. One clothes washer was not operable. One commercial size clothes washer was actively washing clothes. V11 stated, This is the only washer that works. We are doing everything we can do with one washer, just to stay on top of the facility laundry, sheets, and stuff. The residents laundry has backed up. We are trying. V11 stated, It has been about a month since the one on north broke down, and this other one (south main laundry) has been broken since I started back in June. The one in the north building has not been working for over three weeks. We are told the owners have not approved…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-30 · tag F0557 — pattern
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure residents had access to their personal clothing. This failure affected five of ten resident (R1, R6, R8, R13 and R14) reviewed for access to personal possession/laundry on the sample list of 19. Findings include: On 11/26/23 at 9:27 am, during tour of the facility south building, main laundry room V11, Laundry Assistant stated the resident laundry has backed up. There were six, 55-gallon wheeled barrels of residents soiled clothes and two 55-gallon, plastic barrel liners full of soiled clothes laying on the laundry room floor. V11 confirmed they were all soiled clothing. V11 stated, We are still behind on laundry. There is still more in the north building, that has not been brought down here. That is where the last washer is that broke (north building). That was the only washer in the north building. We are down to washing the whole facility laundry in one washer (points to a commercial clothes washer actively washing clothes). It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure dignity was maintained by talking to a resident (R2) in a condescending manner during dining. The facility also failed to respond to a call light in a timely manner to meet a resident's (R9) toileting needs. R2 and R9 are two of 16 residents reviewed for dignity on the sample list of 19. Findings include: 1.) R2's Minimum Data Set (MDS) dated [DATE] documents R2's Brief Interview of Mental Status (BIMS) score of 15, out of a possible 15, indicating no cognitive impairment. On 11/26/23 at 12:40 pm R2's food tray had approximately one tablespoon of mashed potatoes and gravy on her lunch plate. R2's Lunch diet ticket was on R2's meal tray and documents no double entree but does not mention side items. On 11/26/23 at 12:45 pm, R2 requested a second portion of mashed potatoes. V19, Certified Nursing Assistant (CNA) raised R2's lunch plate cover. R2 had not eaten any of her meal. V19, CNA stated, You can't have more potatoes until you eat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain non-pressure wound dressings and failed to report new skin impairment for one of four residents (R16) reviewed for skin impairment on the sample list of 19. Findings include: R16's Minimum Data Set, dated [DATE] documents R16's Brief Interview of Mental Status (BIMS) score of 15 out of a possible 15. R16's same MDS documents R16 is at risk for pressure ulcers and at the time of the assessment look-back period had no pressure ulcers. R16's Physician Order Sheet (POS) dated 11/30/29 documents the following non-pressure treatment orders: Wound right upper posterior thigh, clean area with soap and water, dry then apply hydrocolloid to the area every day shift for wound healing. Active as of 11/22/2023. The same POS documents a second non-pressure wound treatment as follows: Wound left, posterior, upper thigh, clean area with soap and water, dry then apply hydrocolloid every day shift for wound healing. Active as of 11/23/2023. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review the facility failed to provide a diabetic diet, as ordered by the physician, for one of 13 residents (R1) reviewed for meals on the sample list of 19. Findings include: R1's Physician Order Sheet dated 11/28/23 documents the following diagnosis and diet order: Type II Diabetes Mellitus Without Complications and LCS (low concentrated sweets) diet, regular texture, regular consistency. R1's Minimum Data Set, dated [DATE] documents R1's Brief Interview of Mental Status score as 15 out of a possible 15, indicating no cognitive impairment. On 11/25/23 at 11:00 am R1 stated his blood glucose level was 519 (could not verify) the other day, because the facility does not provide diabetic diets. R1's Medication Administration Record dated 11/01/23- 11/30/23 documents R1's blood glucose level on 11/23/23 at 11:00 am was recorded as 500 milligrams per deciliter indicating a high glucose concentration. R1 was administered Lispro insulin (100 units/per milliliter), 12 units…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's(R2) right to be free from physical abuse by another resident (R1). This failure affects two residents (R1, R2) of six residents reviewed for abuse. Findings include: On 10/24/23 at 10:40 am V4 Licensed Practical Nurse (LPN) said, on 10/9/23 at 2:47pm V4 was notified by V3 Certified Nursing Assistant (CNA) R1 had grabbed R2 by the left wrist in the common area. V4 said, V3 immediately removed R1 from the common area. V4 said, V4 conducted a skin assessment of R2 and observed redness around R2's left wrist. V4 said, R2 complained of slight pain. V4 said, V4 notified V1 Administrator, V5 R2's Physician and V6 R1's Power of Attorney. V4 said an ice pack was applied to R2's wrist. On 10/24/23 at 10:50am V3 Certified Nursing Assistant (CNA) said, on 10/9/23 at 2:45pm V3 was sitting at a table in the common area with R2. V3 said, R1 was walking around talking about bread or something, and R2 told R1 to be quiet. V3 said, R1 than came to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify a resident's guardian of an allegation of sexual abuse. This failure affects one resident (R2) out of three reviewed for notifications on a sample of three. Findings include: R2's Census dated 10/6/23 documents R2 was admitted to the facility 6/21/23. R2's Face Sheet dated 10/6/23 documents V5, R2's son, is R2's guardian and first emergency contact. R2 Diagnoses List dated 10/6/23 documents, R2 experiences medical diagnoses including Diffuse Traumatic Brain Injury with Loss of Consciousness, Encephalopathy, and Altered Mental Status. The facility's Initial Report to the Illinois Department of Public Health (IDPH) dated 9/17/23 documents an allegation of sexual abuse by another resident towards R2. The facility's Final Report to IDPH dated 9/22/23 documents the events leading to the allegation of sexual abuse had been witnessed by facility staff, V4, Certified Nursing Assistant. R2's Nurses Notes dated 9/18/23 at 3:34 PM and 10:35 PM, document follow-up nursing evaluations of R2 related to abuse. These Nurses Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from sexual abuse perpetrated by another resident. This failure affects one resident (R2) out of two reviewed for non-consensual sexual contact on a sample of three. Findings include: R2's Census dated 10/6/23 documents R2 was admitted to the facility 6/21/23. R2 Diagnoses List dated 10/6/23 documents R2 experiences medical diagnoses including Diffuse Traumatic Brain Injury with Loss of Consciousness, Encephalopathy, and Altered Mental Status. R2's Minimum Data Set (MDS) dated [DATE] documents R2 scored a 7 out of possible 15 during a Brief Interview for Mental Status (BIMS), rating R2 with severe cognitive impairment. R1's Census dated 10/6/23 documents R1 was admitted to the facility 8/11/14. R1's Diagnoses List dated 10/6/23 documents R1 experiences medical diagnoses including Dementia without Behavioral Disturbance and Schizoaffective Disorder. R1's MDS dated [DATE] documents R1 received a score of 9 out of a possible 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-10 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their abuse prevention policy by failing to notify local law enforcement of sexual abuse and inform the resident's representative of an allegation of sexual abuse and the results of the facility investigation. This failure affects one resident (R2) out of two reviewed for sexual abuse on the sample of three. Findings include: The facility policy Abuse Prevention and Reporting- Illinois dated effective 8/2023 documents, External Reporting, Initial Reporting of Allegations: When an allegation of abuse, exploitation, neglect, mistreatment, or misappropriation of resident property has occurred, the resident's representative and the Department of Public Health's regional office shall be informed by telephone or fax. Informing Local Law Enforcement. The facility shall also contact local law enforcement authorities (i.e., telephoning 911 where available) in the following situations: Sexual abuse of a resident by a staff member, another resident, or visitor. When there is a reasonable suspicion that a crime has been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of sexual abuse, and the final result of the facility investigation, to local law enforcement officials. This failure affects one resident (R2) out of two reviewed for sexual abuse on the sample of three. Findings include: The facility's Initial Report to the Illinois Department of Public Health (IDPH) dated 9/17/23 documents an allegation of sexual abuse by another resident towards R2. The facility's Final Report to IDPH dated 9/22/23 documents the events leading to the allegation of sexual abuse had been witnessed by facility staff, V4, Certified Nursing Assistant. On 10/10/23 at 10:48 AM, V1, Administrator, first stated, The police were notified about this incident between (R1 and R2), but I did not receive a case number at that time. I could check to see if any documentation could be obtained about the police reporting. At 11:19 am, V1 stated, For this incident, for notifying the police such as in the cases of what I would consider an actual assault, yes I would notify the police, but I considered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-10 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete pre-admission screening as required for a resident prior to admission to the to the Skilled Nursing part of the facility, when transferred to the Intermediate Care part of the facility, and when diagnosed with a new mental health diagnosis. This failure affects one resident (R1) out of three reviewed for pre-admission screening on the sample of three. Findings include: R1's Census dated 10/6/23 documents R1 was admitted to the Skilled Nursing part of the facility 8/11/14. This same Census documented R1 had been transferred back and forth between the Skilled Nursing part of the building and the Intermediate Care part of the facility 15 times during his residency at the facility. R1's Diagnoses List dated 10/6/23 documents R1 received a diagnosis of schizoaffective disorder on 9/1/2016. R1's Illinois Department of Healthcare and Family Services Interagency Certification of Screening Results (commonly referred to as an OBRA screen, Level 1 screening equivalent) dated 8/8/2014 documents R1's screening results…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-10 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete required pre-admission screening to determine the appropriateness for a resident who was expected to stay at the facility less than 30 days. This failure affects one resident (R2) on the sample of three reviewed for pre-admission screening on the sample of three. Findings include: R2's Census dated 10/6/23 documents R2 was admitted to the facility 6/21/23. R2's Level 1 PASARR (Pre-admission Screening and Record Review) dated 3/13/23 (from prior nursing facility) documented R2 was deferred from the Level 1 PASARR due to being an exempted hospital discharge, and approving R2 for a 30 day stay at a nursing facility. This PASARR documents R2 was suspected of a medical condition of bipolar disorder. The Outcome Explanation portion of this PASARR documents if R2 stays in a nursing facility longer than 30 days, a request for a new Level 1 PASARR must be submitted. R2's comprehensive Electronic Medical Record did not include any other PASARR documents. On 10/10/23 at 1:24 PM, V11, Business Office Manager, confirmed, (R2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-07 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect the residents right to be free from physical abuse from another resident. This failure affects four of four (R4, R5, R6, R7) of eight residents reviewed for abuse in a sample list of 14. Findings include: The facility abuse policy dated 10/2022 documents the facility affirms the right of their residents to be free from abuse. The policy documents physical abuse includes willful hitting, slapping, pinching, kicking and controlling behavior. R4's undated diagnosis sheet documents the following diagnoses including hypertensive crisis, vascular dementia with agitation, Alzheimer's dementia, mild developmental delay, and a history of drug use. R4's Minimum Data Set, dated [DATE] documents R4 has moderate cognitive impairment and is ambulatory. R4's care plan dated 8/21/23 documents R4 has a potential for aggressive behavior related to dementia. R4's August behavior sheet documents verbal and physical behaviors toward others. Facility provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review the facility failed to assist with activities of daily living for one (R4) of three residents reviewed for activities of daily living (ADL). Findings include: On 9/7/23 at 8:30AM, R4 was walking throughout the dementia unit with wet jeans around his lap area. V16 Certified Nursing Assistant (CNA) told R4 to go to his room and change his pants. R4 went into his room and came out in dry jeans, carrying his wet jeans. On 9/7/23 at 8:40AM, R4 took the wet jeans and placed them in a hallway laundry hamper. R4's care plan dated 6/8/23 documents R4 has an ADL self-care performance deficit related to dementia. R4 will maintain his current level of function with staff assistance for toileting and personal hygiene. On 9/7/23 at 8:45AM, V16 CNA said she was the only CNA in the dementia unit this particular morning and that, R4 will change himself. I don't know if he changed his brief or not.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review; the facility failed to identify, assess, and complete wound treatments as ordered for two (R3, R12) of four residents reviewed for wound care from the sample list of 14. Findings include: 1.) R3's undated Face Sheet, documents R3's diagnoses as: Type 2 Diabetes Mellitus with Periodontal Disease, Morbid Obesity due to excess calories, Dependence on other enabling machines and devices, Cerebral Infarction, Hemiplegia and Hemiparesis, Unspecified open wound right lower leg. R3's Minimum Data Set (MDS) dated [DATE], documents R3 has moderate cognitive impairment and is total dependence with two plus physical assist for bed mobility, transfers, toilet use, and personal hygiene and that R3 uses a wheelchair for locomotion. R3's Care Plan dated 8/28/23, documents R3 is at risk for skin impairment related to decreased mobility, diabetes, and incontinence. On 9/6/23 at 1:47 PM, V14 Registered Nurse (RN) was observed doing wound treatments on R3's left lower thigh and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$343,053 in federal fines across 8 penalties.

  • $26,685 — penalty dated 2026-04-02
  • $142,550 — penalty dated 2026-02-20
  • $14,589 — penalty dated 2025-03-02
  • $17,616 — penalty dated 2025-01-23
  • $32,045 — penalty dated 2024-08-21
  • $15,301 — penalty dated 2024-05-23
  • $57,281 — penalty dated 2024-03-06
  • $36,986 — penalty dated 2024-01-19

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to JENMAX GROUP — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.0≈ chain avg
Health inspection 1 of 51.9-0.9 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 4 of 52.9+1.1 vs chain
The other 6 homes this chain runs (chain average 1.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Investor-owned

CMS ownership filings flag an owner of this facility as an investment firm. That’s a fact worth knowing about who ultimately profits from the home. Read the inspection and staffing record above on its own merits.

  • CD OPCO HOLDINGS LLC — investment firm · 99.99% share · Direct Ownership Interest

Source: CMS SNF ownership filings (PECOS). These flags are self-reported and undercount — federal auditors (GAO) and researchers find CMS captures only a fraction of true private-equity and REIT ties, so the absence of a flag on other homes is not proof they lack investor owners. How investor ownership affects care →

Owner / managerTypeRoleSince
CD OPCO HOLDINGS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 09/01/2024
JENMAX HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2024
GARFINKEL, AKIVAIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
GARFINKEL, ALLANIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
SEITLER, DOVIDIndividualMANAGING CONTROL - GOVERNING BODYsince 09/01/2024
OPTIMUMBANKOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2024
AHEARN, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
JONES, JESSICAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024

CMS files one row per role, so the 17 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.7M
Net patient revenuemost recent cost report
-7.1%
Operating marginrevenue minus expenses
$1.2M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 17%Medicare 3%Other / private 80%

This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$262per resident / day
operating cost
$7,973per month
≈ monthly operating cost
$245per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-09-01 — CMS provider number 145753. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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